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Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring a Site Reliability / Gitops Engineer to our Information Systems (IS) team. This role is an opportunity for an “automation-first” technologist with a passion for Linux to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have experience of IT operations automation, Infrastructure as Code and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical. Job Summary The IS team at Canonical supports and maintains all of Canonical’s IT production services. The team is in charge of running services used by over 60 million Ubuntu users. As an SRE & Gitops engineer you’ll be in a unique position to drive operations automation to the next level, both in our own private clouds as well as in the public clouds. We do this by utilizing the best of open source infrastructure as code software, software development practices such as CI/CD pipelines, and Canonical’s leading products for software operation automation. In addition to defining the infrastructure as code, you will improve Canonical products and the open-source technologies they’re based on by providing critical feedback to developers on how their products operate at scale. This is done by submitting bugs (and sometimes writing pull requests) and collaborating on design and implementations with other teams within the company. You’ll be part of a global team of SREs that work together and support each other to provide the best possible services to our company, Canonical’s customers and the Ubuntu Community. Location : This role is available remotely in any timezone. As a Site Reliability / Gitops Engineer engineer you will Apply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes Automate software operations for re-usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems Develop new features and improve the resilience and scalability of the existing cloud and container portfolio at Canonical Maintain operational responsibility for all of Canonical’s core services, networks, and infrastructure Develop skills in troubleshooting, capacity planning, and performance investigation, Setting up, maintaining and using observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services Collaborate with development teams to design service architecture, documentation, playbooks, policies and operational procedures Provide assistance and work with globally distributed engineering, operations, and support peers Be given uninterrupted development time to focus on larger projects and automation of manual tasks Share your experience, know-how and best practices with other team members in design sessions, mentorship and ‘doing work together’ Carry final responsibility for time-critical escalations What we are looking for in you A deep experience of, and knowledge to define operations in code, using version control, peer review and CI/CD to roll out changes both to applications and infrastructure Strong modern engineering background (peer-review, unit testing, SCM, CI/CD, Agile) Python software development experience, with large projects Practical knowledge of Linux networking, routing, and firewalls Affinity with various forms of Linux storage, from Ceph to Databases Hands-on experience administering enterprise Linux servers Extensive knowledge of cloud computing concepts and technologies Bachelor's degree or greater, preferably in computer science or related engineering field Able to communicate clearly and effectively in English over email, chat, video or voice calls and in-person Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate A willingness to be flexible and able to learn new things quickly Be inspired by the needs of fast-changing environments Happy to work within distributed teams Be passionate and familiarized about open-source, especially Ubuntu or Debian About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: San Francisco We are looking for our first Solution Engineer with proven experience and a passion for selling technology solutions to technical and business executives. You will be responsible for helping our Sales Leaders demonstrate how Koding for Teams can add value to their entire SDLC. You will be working extensively with YAML. Writing Stacks and helping prospective Customers and Partners to debug their own. You will be working closely with Product Management, Engineering and QA to share requirements you hear in the field. Well defined Proof of Concepts with Partners and Customers will also be a key part of this role. Koding is a developer-focused startup based in San Francisco’s SOMA district. Our core product is: “Development Environments as a Service”. We offer feature rich cloud-based development environments that are complete with free VMs, an attractive code editor & sudo level terminal… all in a browser. Koding provides all you need to move your software development completely to the cloud. You will be up and running in minutes on your own cloud-based Linux boxes where you can learn programming languages like Ruby, Go, Java, NodeJS, PHP, C, C++, Perl, Python…the list goes on! You can experiment with installing/configuring/hacking Wordpress, Laravel, Django, Bootstrap and a slew of others or fire up a MySQL, Mongo, Postgres server with the click of a button. Our collaboration features allow you to pair-program with your friends and colleagues using audio-video and real time sharing of the entire development workspace. Leave your localhost behind and step into the future! More info: * https://www.linkedin.com/company/koding * https://www.crunchbase.com/organization/kodingen

Location: Worldwide Launched in 2012, Koding, a fast-growing startup (with over a million users), is seeking a software quality assurance engineer to augment its existing QA staff. We strongly believe that in a market such as ours, customer delight is one of the primary reasons why an existing customer would recommend Koding to a friend or colleague. Therefore, our support team excels at delivering world-class customer experiences. As our user base has grown, we need to augment our current team with new members who live to ensure that all customer issues are resolved and that everyone loves our product. Koding is a developer-focused startup based in San Francisco’s SOMA district. Our core product is: “Development Environments as a Service”. We offer feature rich cloud-based development environments that are complete with free VMs, an attractive code editor & sudo level terminal… all in a browser. Koding provides all you need to move your software development completely to the cloud. You will be up and running in minutes on your own cloud-based Linux boxes where you can learn programming languages like Ruby, Go, Java, NodeJS, PHP, C, C++, Perl, Python…the list goes on! You can experiment with installing/configuring/hacking Wordpress, Laravel, Django, Bootstrap and a slew of others or fire up a MySQL, Mongo, Postgres server with the click of a button. Our collaboration features allow you to pair-program with your friends and colleagues using audio-video and real time sharing of the entire development workspace. Leave your localhost behind and step into the future! More info: * https://www.linkedin.com/company/koding * https://www.crunchbase.com/organization/kodingen

Location: San Francisco Launched in 2012, Koding, a fast-growing startup (with over a million users), is seeking a Support Engineer-Intern to augment its existing support staff. We strongly believe that in a market such as ours, customer delight is one of the primary reasons why an existing customer would recommend Koding to a friend or colleague. Therefore, our support team excels at delivering world-class customer experiences. As our user base has grown, we need to augment our current team with new members who live to ensure that all customer issues are resolved and that everyone loves our product. It is not a network support role!!! Koding is a developer-focused startup based in San Francisco’s SOMA district. Our core product is: “Development Environments as a Service”. We offer feature rich cloud-based development environments that are complete with free VMs, an attractive code editor & sudo level terminal… all in a browser. Koding provides all you need to move your software development completely to the cloud. You will be up and running in minutes on your own cloud-based Linux boxes where you can learn programming languages like Ruby, Go, Java, NodeJS, PHP, C, C++, Perl, Python…the list goes on! You can experiment with installing/configuring/hacking Wordpress, Laravel, Django, Bootstrap and a slew of others or fire up a MySQL, Mongo, Postgres server with the click of a button. Our collaboration features allow you to pair-program with your friends and colleagues using audio-video and real time sharing of the entire development workspace. Leave your localhost behind and step into the future! More info: * https://www.linkedin.com/company/koding * https://www.crunchbase.com/organization/kodingen

Location: San Francisco We can write awesome (really, the best) code but when it comes to skills around maintaining an effectively running office space, we often crash and burn! Launched in 2012, Koding, a fast-growing startup (with over a million users), is seeking a People Operations Manager to take on the challenge of helping run our office as smoothly as we run our code. Koding is a developer-focused startup based in San Francisco’s SOMA district. Our core product is: “Development Environments as a Service”. We offer feature rich cloud-based development environments that are complete with free VMs, an attractive code editor & sudo level terminal… all in a browser. Koding provides all you need to move your software development completely to the cloud. You will be up and running in minutes on your own cloud-based Linux boxes where you can learn programming languages like Ruby, Go, Java, NodeJS, PHP, C, C++, Perl, Python…the list goes on! You can experiment with installing/configuring/hacking Wordpress, Laravel, Django, Bootstrap and a slew of others or fire up a MySQL, Mongo, Postgres server with the click of a button. Our collaboration features allow you to pair-program with your friends and colleagues using audio-video and real time sharing of the entire development workspace. Leave your localhost behind and step into the future! More info: * https://www.linkedin.com/company/koding * https://www.crunchbase.com/organization/kodingen

Location: San Francisco Launched in 2012, Koding, a fast-growing startup (with over a million users), is seeking a Senior Backend Engineer. In this role, you will be implementing available, resilient and highly performant services used by millions of people. You will make key technical decisions and design choices, as well as writing amazing code, and you’ll provide advice and support to other engineers. If you’re a smart, motivated developer with 4 – 6 years of proven, hands-on experience with the back-end of large-scale web applications, you might just be the key person we’re looking for. This role is as technically demanding as it gets; if you're interested in tackling a real challenge, this is the job for you. You will collaborate to help specify, design, and develop software meeting company and product requirements, with lead responsibility for different areas of the architecture. You'll also be responsible for communicating with senior leadership around these areas and projects. Koding is a developer-focused startup based in San Francisco’s SOMA district. Our core product is: “Development Environments as a Service”. We offer feature rich cloud-based development environments that are complete with free VMs, an attractive code editor & sudo level terminal… all in a browser. Koding provides all you need to move your software development completely to the cloud. You will be up and running in minutes on your own cloud-based Linux boxes where you can learn programming languages like Ruby, Go, Java, NodeJS, PHP, C, C++, Perl, Python…the list goes on! You can experiment with installing/configuring/hacking Wordpress, Laravel, Django, Bootstrap and a slew of others or fire up a MySQL, Mongo, Postgres server with the click of a button. Our collaboration features allow you to pair-program with your friends and colleagues using audio-video and real time sharing of the entire development workspace. Leave your localhost behind and step into the future! More info: * https://www.linkedin.com/company/koding * https://www.crunchbase.com/organization/koding

Location: San Francisco Launched in 2012, Koding, a fast-growing startup (with over a million users), is seeking a Tehnical Support Engineer to augment its existing support staff. We strongly believe that in a market such as ours, customer delight is one of the primary reasons why an existing customer would recommend Koding to a friend or colleague. Therefore, our support team excels at delivering world-class customer experiences. As our user base has grown, we need to augment our current team with new members who live to ensure that all customer issues are resolved and that everyone loves our product. Koding is a developer-focused startup based in San Francisco’s SOMA district. Our core product is: “Development Environments as a Service”. We offer feature rich cloud-based development environments that are complete with free VMs, an attractive code editor & sudo level terminal… all in a browser. Koding provides all you need to move your software development completely to the cloud. You will be up and running in minutes on your own cloud-based Linux boxes where you can learn programming languages like Ruby, Go, Java, NodeJS, PHP, C, C++, Perl, Python…the list goes on! You can experiment with installing/configuring/hacking Wordpress, Laravel, Django, Bootstrap and a slew of others or fire up a MySQL, Mongo, Postgres server with the click of a button. Our collaboration features allow you to pair-program with your friends and colleagues using audio-video and real time sharing of the entire development workspace. Leave your localhost behind and step into the future! More info: * https://www.linkedin.com/company/koding * https://www.crunchbase.com/organization/koding

Location: San Francisco Launched in 2012, Koding, a fast-growing startup (with over a million users), is seeking a Product Manager to add to its growing team. As our product grows in complexity, we're seeking skilled product managers to own components of the solution. You will be part of a phenomenal product and engineering team that is driven by delivering excellence in design and experience to our users. You’ll work intimately with our developers and designers, helping coordinate new feature launches and doing whatever it takes to make sure we’re constantly improving our product. Koding is a developer-focused startup based in San Francisco’s SOMA district. Our core product is: “Development Environments as a Service”. We offer feature rich cloud-based development environments that are complete with free VMs, an attractive code editor & sudo level terminal… all in a browser. Koding provides all you need to move your software development completely to the cloud. You will be up and running in minutes on your own cloud-based Linux boxes where you can learn programming languages like Ruby, Go, Java, NodeJS, PHP, C, C++, Perl, Python…the list goes on! You can experiment with installing/configuring/hacking Wordpress, Laravel, Django, Bootstrap and a slew of others or fire up a MySQL, Mongo, Postgres server with the click of a button. Our collaboration features allow you to pair-program with your friends and colleagues using audio-video and real time sharing of the entire development workspace. Leave your localhost behind and step into the future! More info: * https://www.linkedin.com/company/koding * https://www.crunchbase.com/organization/kodingen

Location: San Francisco We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment.  The successful candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable directly engaging developers via dozens of online chats per day, earning trust and getting actionable items from them over time, working with partners, generating interest, qualifying prospects and closing sales. Koding is a developer-focused startup based in San Francisco’s SOMA district. Our core product is: “Development Environments as a Service”. We offer feature rich cloud-based development environments that are complete with free VMs, an attractive code editor & sudo level terminal… all in a browser. Koding provides all you need to move your software development completely to the cloud. You will be up and running in minutes on your own cloud-based Linux boxes where you can learn programming languages like Ruby, Go, Java, NodeJS, PHP, C, C++, Perl, Python…the list goes on! You can experiment with installing/configuring/hacking Wordpress, Laravel, Django, Bootstrap and a slew of others or fire up a MySQL, Mongo, Postgres server with the click of a button. Our collaboration features allow you to pair-program with your friends and colleagues using audio-video and real time sharing of the entire development workspace. Leave your localhost behind and step into the future! More info: * https://www.linkedin.com/company/koding * https://www.crunchbase.com/organization/kodingen

Location: San Francisco Launched in 2012, Koding, a fast-growing startup (with over a million users), is seeking a Senior Product Manager to lead its product management and related efforts. We are looking for someone to orchestrate all product related activities which includes product management, project management, resource planning, resource management as well as roadmap management. The ideal candidate excels at leading a product management function by creating, building and executing a sustainable, best in class product strategy. You will be responsible for driving the product function, including product operations. Koding is a developer-focused startup based in San Francisco’s SOMA district. Our core product is: “Development Environments as a Service”. We offer feature rich cloud-based development environments that are complete with free VMs, an attractive code editor & sudo level terminal… all in a browser. Koding provides all you need to move your software development completely to the cloud. You will be up and running in minutes on your own cloud-based Linux boxes where you can learn programming languages like Ruby, Go, Java, NodeJS, PHP, C, C++, Perl, Python…the list goes on! You can experiment with installing/configuring/hacking Wordpress, Laravel, Django, Bootstrap and a slew of others or fire up a MySQL, Mongo, Postgres server with the click of a button. Our collaboration features allow you to pair-program with your friends and colleagues using audio-video and real time sharing of the entire development workspace. Leave your localhost behind and step into the future! More info: * https://www.linkedin.com/company/koding * https://www.crunchbase.com/organization/kodingen

Location: Worldwide Launched in 2012, Koding, a fast-growing startup (with over a million users), is seeking a software quality assurance engineer to augment its existing QA staff. We strongly believe that in a market such as ours, customer delight is one of the primary reasons why an existing customer would recommend Koding to a friend or colleague. Therefore, our support team excels at delivering world-class customer experiences. As our user base has grown, we need to augment our current team with new members who live to ensure that all customer issues are resolved and that everyone loves our product. Koding is a developer-focused startup based in San Francisco’s SOMA district. Our core product is: “Development Environments as a Service”. We offer feature rich cloud-based development environments that are complete with free VMs, an attractive code editor & sudo level terminal… all in a browser. Koding provides all you need to move your software development completely to the cloud. You will be up and running in minutes on your own cloud-based Linux boxes where you can learn programming languages like Ruby, Go, Java, NodeJS, PHP, C, C++, Perl, Python…the list goes on! You can experiment with installing/configuring/hacking Wordpress, Laravel, Django, Bootstrap and a slew of others or fire up a MySQL, Mongo, Postgres server with the click of a button. Our collaboration features allow you to pair-program with your friends and colleagues using audio-video and real time sharing of the entire development workspace. Leave your localhost behind and step into the future! More info: * https://www.linkedin.com/company/koding * https://www.crunchbase.com/organization/kodingen

Location: San Francisco Launched in 2012, Koding, a fast-growing startup (with over a million users), is seeking a Senior Frontend Engineer to join its engineering ranks. Our product philosophy is "great design above all" . This is evidenced in the pixel perfection that we strive to achieve with our product. To get great design into the hands of the actual user, there's always the need for engineers who "get it." Key responsibilities will include creation of new UI feature sets in our core product offerings. Bridging the gap between creative ideation and functional, cutting-edge, web standards. Being involved in weekly tech shares and code reviews and staying abreast of the latest in front-end technology developments involving everything from our own KD Framework to build systems (gulp, grunt, webpack, browserify etc.), css precompilers (scss/less/stylus etc.), mvc frameworks (React, Angular, EmberJS etc.). Koding is a developer-focused startup based in San Francisco’s SOMA district. Our core product is: “Development Environments as a Service”. We offer feature rich cloud-based development environments that are complete with free VMs, an attractive code editor & sudo level terminal… all in a browser. Koding provides all you need to move your software development completely to the cloud. You will be up and running in minutes on your own cloud-based Linux boxes where you can learn programming languages like Ruby, Go, Java, NodeJS, PHP, C, C++, Perl, Python…the list goes on! You can experiment with installing/configuring/hacking Wordpress, Laravel, Django, Bootstrap and a slew of others or fire up a MySQL, Mongo, Postgres server with the click of a button. Our collaboration features allow you to pair-program with your friends and colleagues using audio-video and real time sharing of the entire development workspace. Leave your localhost behind and step into the future! More info: * https://www.linkedin.com/company/koding * https://www.crunchbase.com/organization/koding

Location: San Francisco Launched in 2012, Koding, a fast-growing startup (with over a million users), is seeking a Head of Engineering to lead engineering efforts. We are looking for a solid technical leader to shape the future of the Koding platform and manage/mentor the engineering team. The position is based in San Francisco, CA and reports to the CEO. The ideal candidate will provide technical, strategic and operational leadership to the engineering team. He/she needs to be a hands-on leader with a passion for building compelling technology platforms. We require a proven ability to grow and lead a team of talented engineers through design, development, testing and launch of highly scalable and complex systems. This position will require you to be responsible for strategy, roadmaps, processes, implementation and production support. In short, you will not only create the strategy to evolve the technology of our platform, you will also ensure that the product vision is realized through excellence in execution. Koding is a developer-focused startup based in San Francisco’s SOMA district. Our core product is: “Development Environments as a Service”. We offer feature rich cloud-based development environments that are complete with free VMs, an attractive code editor & sudo level terminal… all in a browser. Koding provides all you need to move your software development completely to the cloud. You will be up and running in minutes on your own cloud-based Linux boxes where you can learn programming languages like Ruby, Go, Java, NodeJS, PHP, C, C++, Perl, Python…the list goes on! You can experiment with installing/configuring/hacking Wordpress, Laravel, Django, Bootstrap and a slew of others or fire up a MySQL, Mongo, Postgres server with the click of a button. Our collaboration features allow you to pair-program with your friends and colleagues using audio-video and real time sharing of the entire development workspace. Leave your localhost behind and step into the future! More info: * https://www.linkedin.com/company/koding * https://www.crunchbase.com/organization/koding

Location: San Francisco Launched in 2012, Koding, a fast-growing startup (with over a million users), is seeking a Head of Marketing to lead its growth, marketing, branding and PR efforts. We are looking for a solid leader to own our marketing efforts which include: * GTM strategy for upcoming products * Optimization of the product conversion funnels * Channel marketing efforts * Acquisition marketing efforts (including search, display and social media) The ideal candidate is someone who has worked closely with design and engineering teams and has a good understanding of the software product development process. If you have built strong relationships between products and users, then you are already a leg up. Koding is a developer-focused startup based in San Francisco’s SOMA district. Our core product is: “Development Environments as a Service”. We offer feature rich cloud-based development environments that are complete with free VMs, an attractive code editor & sudo level terminal… all in a browser. Koding provides all you need to move your software development completely to the cloud. You will be up and running in minutes on your own cloud-based Linux boxes where you can learn programming languages like Ruby, Go, Java, NodeJS, PHP, C, C++, Perl, Python…the list goes on! You can experiment with installing/configuring/hacking Wordpress, Laravel, Django, Bootstrap and a slew of others or fire up a MySQL, Mongo, Postgres server with the click of a button. Our collaboration features allow you to pair-program with your friends and colleagues using audio-video and real time sharing of the entire development workspace. Leave your localhost behind and step into the future! More info: * https://www.linkedin.com/company/koding * https://www.crunchbase.com/organization/kodingen

Location: San Francisco Launched in 2012, Koding, a fast-growing startup (with over a million users), is seeking a Backend Engineer. In this role, you will be implementing available, resilient and highly performant services used by millions of people. You will be working very closely with your team, while writing amazing code. If you’re a smart, motivated developer with 1 – 3 years of proven, hands-on experience with the back-end of large-scale web applications, you might just be the key person we're looking for. This role is as technically demanding as it gets; if you're interested in tackling a real challenge, this is the job for you. Koding is a developer-focused startup based in San Francisco’s SOMA district. Our core product is: “Development Environments as a Service”. We offer feature rich cloud-based development environments that are complete with free VMs, an attractive code editor & sudo level terminal… all in a browser. Koding provides all you need to move your software development completely to the cloud. You will be up and running in minutes on your own cloud-based Linux boxes where you can learn programming languages like Ruby, Go, Java, NodeJS, PHP, C, C++, Perl, Python…the list goes on! You can experiment with installing/configuring/hacking Wordpress, Laravel, Django, Bootstrap and a slew of others or fire up a MySQL, Mongo, Postgres server with the click of a button. Our collaboration features allow you to pair-program with your friends and colleagues using audio-video and real time sharing of the entire development workspace. Leave your localhost behind and step into the future! More info: * https://www.linkedin.com/company/koding * https://www.crunchbase.com/organization/koding

Location: Auckland Workplace: hybrid We are looking for a Senior Backend Engineer who will oversee the creation and delivery of the 90 Seconds products. In this role, you'll be a part of a collaborative team of empowered and accountable people focused on the same vision and priorities, solving the right problems for 90 Seconds users.   90 Seconds provides an end-to-end solution to manage all aspects of high-quality video creation via a global video creation platform for Brands and Creators. Our sights are set a whole lot higher and we're looking for that determined someone who’s obsessive about building great products that change users' experience for the better. What You'll Love Doing Own the backend and infrastructure. Look after reliability, performance, monitoring and incident response for a platform that's live and growing. Own security. Cover identity and access, multi-tenant data isolation, secrets and audit, and make sure we stand up to enterprise security reviews. Grow the platform. Work with the team to design and ship new capabilities, and keep the architecture clean as it grows. Lead and mentor. Be the senior engineering voice on the team, review designs and code, and set standards. There's room to grow into an engineering manager role. Push our AI-first development further. Improve how we work with Claude Code and agents, so a small team can keep moving fast without breaking things. Communicate across the company. Explain technical trade-offs in plain English to founders, ops, finance, sales and customers, and write clear plans and incident reports. Who You Are An excellent communicator, both written and spoken. This matters as much as your technical skills. You explain complex things simply, write clearly and briefly, and are comfortable working with anyone in the company. Excellent English. Based in New Zealand, with the right to work here. 10+ years of senior backend experience building and running production systems. Strong infrastructure experience, ideally on GCP: containers, managed Postgres, event-driven systems, Terraform, CI/CD and observability. Security built in from the start, not bolted on afterwards. Real, hands-on experience developing with AI. You already work with Claude Code or similar, and you know how to keep quality high when agents write most of the code. Strong TypeScript and Node.js, with GraphQL and relational data modelling. Nice to Have - Experience leading engineers. - Marketplace or B2B SaaS background. - Payments experience. - Building LLM-powered features and agents in production. Our Values Be the Customer. Know, listen and live the experience of the customer. Think, talk, see, and ask like the customer. Then create value and build trust with the customer. We are live. Our team is nimble, focused, and ready to act together now to create value for the customer, that is live in over 100 countries. Own it. We are all owners. We focus on the core problems and opportunities that drive sustained success. We agree on a path, own the outcome, and do whatever it takes together. Focus on what matters. Know the goals, know the numbers, know what matters, and prioritize. Visualize it for everyone so that you can align the team and make it happen. Be Courageous. Have the courage to drive change for the business and don’t be afraid to take a risk and feel the burn.