Location: Bratislava Hub
Workplace: Hybrid
About the role
Help build the internal technology experience behind an engineering-driven technology company.
We're looking for a hands-on IT Operations Engineer to support our colleagues across multiple international locations, with regular on-site presence in Bratislava.
This role goes beyond traditional IT support. You'll be responsible for delivering a seamless employee IT experience - from onboarding and workstation setup to identity and access management, troubleshooting and continuous improvement of internal IT processes.
We're looking for someone who enjoys ownership, solving complex operational problems and continuously improving how internal technology works.
If you're curious, proactive and naturally look for better ways of doing things instead of simply following established processes, we'd love to meet you.
What you'll do
- Provide day-to-day IT support to employees remotely and on-site
- Own IT onboarding and offboarding processes, ensuring a smooth employee experience
- Configure and maintain macOS workstations
- Manage user accounts, permissions and access across internal systems
- Maintain IT assets throughout their lifecycle, including procurement, inventory and logistics
- Troubleshoot hardware, software and network-related issues
- Administer and support internal platforms, including Google Workspace, Atlassian and GitHub
- Support identity and access management across cloud environments (AWS, Azure, GCP)
- Maintain clear and up-to-date technical documentation
- Identify opportunities to simplify, automate and improve internal IT processes
What we're looking for
We're more interested in how you think than in the exact number of years on your CV.
You might currently work in IT Support, Systems Administration, NOC, Infrastructure, or be at the beginning of your DevOps journey.
What matters most is your technical curiosity, ownership mindset and willingness to continuously improve the way things work.
You'll likely be successful if you have:
- Good understanding of networking fundamentals (DNS, DHCP, VPN, TCP/IP)
- Experience with identity and access management
- Experience administering Google Workspace or similar collaboration platforms
- Experience with ticketing systems
- Strong troubleshooting and problem-solving skills
- Good documentation habits and attention to detail
- A proactive mindset with the confidence to suggest and implement improvements
Nice to have
- Experience with MDM solutions
- Experience administering Atlassian products or GitHub
- Familiarity with AWS, Azure or GCP
- Experience with LDAP, VPN or identity management solutions
- Scripting or automation experience
- Interest in IT security and modern access management practices
Why this role
This role is for someone who enjoys building better ways of working - not just keeping things running.
You'll work closely with engineering and business teams, improve the internal technology experience across the company and have the opportunity to introduce automation, standardize processes and make everyday work easier for hundreds of colleagues.
If you naturally question repetitive manual work and enjoy turning good ideas into practical improvements, you'll likely thrive in this role.
What we offer
- Competitive salary
- Professional development budget
- Private medical insurance
- Financial support for important life events
- International and collaborative environment
- Regular company events
Benefits may vary depending on location and contractual agreement.
Recruitment process
- HR Interview
- Technical Interview
- Final Interview
By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy https://playson.com/privacy.
ГибридWe're looking for a hands-on IT Operations Engineer to support our colleagues across multiple international locations, with regular on-site presence in Bratislava
Задачи:
— Планирование тестирования во время уточнения бэклога и планирования спринта, определение объема тестирования, подхода, критериев приемки и оценки усилий для ручного и автоматизированного тестирования.
— Проектирование, разработка и поддержка автоматизированных тестов на разных уровнях: UI, API, интеграционное, end-to-end и тестирование баз данных с использованием современных фреймворков и лучших практик.
— Выполнение ручного функционального, регрессионного и исследовательского тестирования, подготовка и поддержка надежных тестовых сред, тестовых данных, моков и feature flags.
— Постоянное улучшение автоматизации: разработка переиспользуемых компонентов, уменьшение нестабильных тестов, рефакторинг устаревшего кода, повышение покрытия и стабильности тестов.
— Интеграция автоматизированного тестирования в GitLab CI/CD, мониторинг состояния пайплайнов, расследование сбоев, сотрудничество с DevOps для быстрого обратного отклика.
— Участие в релизах: выполнение пост-деплоймент валидации, проверка критичных пользовательских сценариев с продакшн-данными, предоставление рекомендаций по готовности релиза.
— Коммуникация прогресса тестирования, метрик качества, рисков и блокеров с заинтересованными сторонами, активное взаимодействие с разработчиками, владельцами продуктов, архитекторами и дизайнерами.
— Внедрение AI в процессы обеспечения качества: генерация тестов, мониторинг, проверка качества данных, ревью кода.
— Наставничество команды по лучшим практикам качества, установление стандартов качества в SDLC, руководство тестированием сложных межкомандных инициатив.
Требования:
— Высшее образование в области компьютерных наук, программной инженерии или смежных технических областях.
— Сертификат ISTQB Foundation или аналогичный будет плюсом.
— 4–6 лет опыта в тестировании ПО, минимум 2 года в автоматизации.
— Опыт автоматизации backend-тестирования, включая API, интеграции и сервисное тестирование.
— Навыки программирования на объектно-ориентированном языке: Python, Java или Go.
— Опыт работы с инструментами и фреймворками для API-тестирования.
— Опыт создания и поддержки автоматизированных тестовых наборов для backend-систем.
— Опыт работы с CI/CD пайплайнами, предпочтительно GitLab CI/CD.
— Знание Docker и современных инженерных практик.
— Понимание баз данных и SQL.
— Опыт с инструментами автоматизации UI, такими как Playwright или Selenium, будет плюсом.
— Практический опыт использования AI-инструментов в инженерных процессах, умение демонстрировать улучшения в тестировании, разработке или продуктивности.
— Опыт работы с AI-ассистентами, такими как Claude, Codex или аналогичными, желателен.
— Опыт с системами наблюдаемости, мониторинга или автоматизации инфраструктуры будет плюсом.
Условия:
— Конкурентная зарплата и ежегодный бонус по результатам работы.
— Полная поддержка релокации для кандидата и семьи: перелеты, жилье, визы, юридическая помощь.
— Медицинская страховка топ-уровня с покрытием для всей семьи: медицинская, стоматологическая, офтальмологическая, психическое здоровье, а также страхование жизни.
— Неограниченные возможности для обучения: внешние курсы, уроки английского, развитие карьеры и лидерских навыков.
— Образовательный грант на оплату школы и детского сада.
— 21 рабочий день отпуска в году, плюс официальные праздники и полностью оплачиваемые больничные, декретные и отпуск по уходу за ребенком.
— Программа признания сотрудников: фирменные подарки, выходные на день рождения, бюджеты на празднования свадеб, рождений и важных событий.
— Командные поездки и корпоративные мероприятия.
— Программа акций компании.
— Фирменный автомобиль MINI Cooper Countryman и личная парковка.
— Бесплатные спортивные клубы, доступ в спортзал Sanctum Club и водные мотоциклы.
— Доступ к корпоративному врачу.
— Эксклюзивные скидки в кафе, спортзалах и местных сервисах.
— Налоговые льготы для экспатов: до 50% освобождения от подоходного налога.
— Поддержка в процессе натурализации для релокантов.
Location: Singapore
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com http://Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.
We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.
JOB DESCRIPTION
How you'll make an impact
- Provide technical support to merchants during their implementation of Checkout.com http://Checkout.com payment processing technology
- Answer all merchants’ integration related questions, including but not limited to configuration, debugging, documentation, testing, go-live support, and post-live support
- Manage incidents as related to the integration (investigation, troubleshooting, escalation, resolution, reporting, time tracking and analysis of incidents)
- Collaborate and partner with internal teams such as Merchant Configuration, Sales, Account Managers, and Merchant Care, to resolve issues during customer trials, integrations, or post-implementation support
- Interact with the Product teams to pinpoint improvement ideas
- Advise Manager on issues which impact customer satisfaction and provide recommendations for appropriate actions
- Ability to multitask with multiple projects and integrations of customers
- Maintain/update existing libraries/plugins used in integrations
QUALIFICATIONS
- 5+ years of development or technical support experience in a Tech/FinTech company
- Have payments experience would be advantageous
- Understanding of API, REST, webhooks and logs is required
- Strong coding skills in at least one of these languages: Java, Javascripts, PHP, Python, Go, C#
- Experience with Node.js, React is a plus
- Knowledge in iOS/Android is a plus
- Excellent communication skills, ability to build and maintain strong relationships
- Ability to work in a customer-focused and target-driven environment
- Good in speaking and writing in both English and Chinese
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Задачи:
— Проектировать, создавать и поддерживать масштабируемое, качественное backend-программное обеспечение в соответствии с лучшими инженерными практиками.
— Вести сложные технические инициативы от начала до конца: проектирование, реализация, мониторинг, отладка и постоянная оптимизация.
— Улучшать инженерные стандарты для повышения качества и поддерживаемости кода.
— Проектировать и оптимизировать распределённые системы, облачные сервисы и масштабируемые каналы обработки данных.
— Повышать надёжность системы с помощью мониторинга, наблюдаемости, автоматических проверок состояния и оповещений.
— Наставлять инженеров через код-ревью, технические рекомендации, адаптацию и обмен знаниями.
Требования:
— Опыт работы в EMEA с созданием и эксплуатацией программного обеспечения в современных продуктовых инженерных средах.
— Глубокие знания и опыт проектирования масштабируемых распределённых систем.
— Глубокое понимание архитектур данных и построения надёжных масштабируемых каналов обработки данных.
— Опыт работы с облачной инфраструктурой и распределёнными системами (сообщения, распределённое хранилище, автоматизация инфраструктуры).
— Сильные навыки наблюдаемости, мониторинга и отладки для эксплуатации производственных систем в масштабе.
— Способность самостоятельно решать сложные задачи и принимать технические решения с учётом интересов клиентов и бизнеса.
Условия:
— Глобальная инклюзивная команда с поддерживающей, но ориентированной на результат культурой.
— Возможность удалённой работы или работы из современного офиса в Риге.
— Гибкий график работы (начало работы возможно до 11 утра).
— Частная медицинская страховка и дополнительные оплачиваемые выходные (включая день рождения/праздник).
— Возможности обучения, наставничества, внутренние встречи и хакатоны (как офлайн, так и онлайн).
— Бесплатный и здоровый обед при работе из офиса в Риге.
Процесс найма:
— Рассмотрение резюме на английском языке.
— Интервью для оценки технической глубины, ответственности и умения работать в команде.
— Обсуждение соответствия роли и стиля работы.
Location: Remote
Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments.
Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years.
We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others.
We're a team of 170+ across 26 states and 7 countries, headquartered in New York City.
We are hiring a Support Engineer to join our
API Support
team. This is a hands-on, high-autonomy role. You'll own customer issues end-to-end: triaging incoming tickets, debugging production behavior across our authorizer and API surface, reasoning through configuration and data flow, and driving problems to resolution, often without needing to hand anything off. You'll work across card lifecycle, authorization decisioning, webhooks, account holder KYC, disputes, and the other configurable layers of our platform, using internal tools, Snowflake, Grafana/Loki, and AI-assisted workflows to move fast.
When issues reveal deeper product gaps, you'll partner with Engineering and Product to surface patterns and get problems resolved upstream. You will also partner with Solutions and Product Delivery to ensure that we deliver clear, timely, and charming customer communications. Your judgment directly shapes customer trust, product reliability, and our ability to scale the Support function without scaling headcount linearly with ticket volume.
Lithic is the card-issuing and payments platform powering some of the most ambitious fintechs and embedded-finance programs in the market. Our customers build on our APIs to issue cards, move money, and run card programs at scale, which means the questions that reach us are rarely "where's the button?" They're "why did this authorization decline at 3:42am ET?", "why is this webhook firing twice?", "is this dispute eligible under Reg E?", "what's the latency on our tokenization endpoint right now?" Customers don't remember when things work. They remember when things break, how fast we fix them, and whether we took the time to set things right. As a Support Engineer at Lithic, you're the person who makes that moment go well.
What you'll do:
Own support tickets from first response through confirmed resolution. No tossing them over the fence.
Debug independently by tracing system state, API logs, authorizer decisions, webhook delivery, and data flow across production.
Diagnose issues spanning card issuance, authorization decisioning, transactions and settlement, webhooks, account holder KYC, disputes, and other configurable behaviors of the Lithic platform. A typical investigation might involve querying Snowflake to trace a transaction's lifecycle, checking Grafana dashboards for latency anomalies, pulling up the customer's integration in Retool, and documenting the resolution in The Vault
Use internal tooling, Snowflake/dbt marts, Grafana/Loki, and AI-assisted workflows (Claude Code, internal agents) to investigate and resolve issues efficiently.
Maintain high operational rigor in triage, prioritization, SLA adherence, and customer communication.
Surface recurring failure patterns that inform product and engineering improvements. Drive permanent fixes, not just one-off resolutions.
Contribute to The Vault (our Notion KCS knowledge base). Write the article you wished existed when you picked up the ticket.
Create and update internal tooling using Metabase, Retool, Grafana, and Snowflake.
What you'll bring:
3+ years in a technical, execution-heavy role: Support Engineer, Solutions Engineer, Implementation Engineer, TAM, or similar. Ideally in fintech, payments, or developer-platform B2B SaaS.
Strong debugging instincts and comfort operating in production environments where you won't always have a playbook.
Comfortable with using and debugging REST API calls, webhooks, and configuration-driven systems. You are familiar with OpenAPI specs, JSON payloads, and can work through issues with HTTP calls fluently.
SQL chops. You can independently write a query against a data warehouse (we use Snowflake + dbt) to answer a customer question without needing to ping a data analyst.
Ability to reason through complex system behavior from first principles, not just follow runbooks.
Clear, direct written communication internally and customer facing. You explain what happened, why, and what you did about it, without hedging or jargon.
A strong bias toward ownership. You'd rather solve the problem than route the ticket.
Comfortable using AI tools like (LLMs and coding assistants like Claude Code or Cursor) as a part of your daily workflow.
Experience working in ticketing systems (Zendesk, Jira, or equivalent)
Strong sense of ownership and ability to work independently in a remote environment
The annual US salary range for this role is $100,000 - $140,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.
This is a remote position. However, candidates must be located in the United States, Canada (Ontario or British Columbia), Netherlands, Poland, or Czech Republic. We do not offer visa sponsorship or assistance.
Crack the code
A hidden code is tucked into this application. Find it and enter it below to continue.
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Benefits for Full-Time US Employees:
Unlimited PTO
12-weeks fully paid parental leave
4-Week Fully Paid Sabbatical (earned at your 5-year anniversary)
Work From Anywhere: work from anywhere in the world 4-weeks each year
3% cashback on card purchases with your complimentary
Privacy.com
employee account
Health, vision, and dental insurance; HSA Contribution Match
401(k) match
Voluntary Life Insurance and STD/LTD
NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs.
In-office employees receive:
Commuter benefit
Catered lunch every Tuesday and Thursday
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Engineer, you'll be the technical anchor for GitLab's Nonlinear Productivity team in the US: the person who decides what "proven" means before something ships, and who helps shape what the team builds next, not just how to build it. It's a from-scratch, generalist team with no dedicated product manager — that ownership starts on day one.
Some examples of the problems this team takes on:
Cutting the time it takes to complete a good code review — one that still keeps a human in the loop — by half, using agentic solutions.
Turning a manual, error-prone release step into an agentic workflow that catches its own mistakes before a human ever has to.
What you'll do
Set the technical direction for the team's agentic systems, from how agents are orchestrated to where a step should stay human-owned, and defend those calls once they're tested against real code.
Discover and prioritize sources of friction across GitLab's SDLC, driving the fix — agentic, process-based, or both — from a rough hypothesis through to a shipped, measured result.
Work across any part of GitLab's codebase as the problem requires, since this team operates like a small, generalist group rather than one scoped to a single service.
Apply distributed systems judgment to catch cases where generated code looks correct but breaks under concurrency, at scale, or across deployment topologies (including self-managed, dedicated, and multi-tenant environments), and coach others to do the same.
Mentor senior and mid-level engineers on agent engineering practices and distributed systems judgment, through design reviews and pairing that raise the team's collective bar rather than just your own output.
Collaborate with the India-based group a few times a week to align on the roadmap, and represent the team's technical progress to stakeholders in the Chief Technology Officer's organization.
Serve as a bar raiser for the team's hiring, owning the Technical Leadership round for other Staff-level candidates as the team scales.
Own a greenfield technical foundation from day one, with your scope and impact free to grow as the team scales.
What you'll bring
Experience building reliable agentic or large language model (LLM)-based systems, including multi-step orchestration, tool use, guardrails, and recovery.
Ability to work autonomously in unfamiliar codebases and drive solutions from discovery through completion.
Strong distributed systems and computer science fundamentals, including coordination, consistency, idempotency, rate limiting, failure modes, and degradation under load.
Proficiency in Go, Rust, or Python, with the ability to read and modify code in the others.
A track record of delivering results from unclear or incomplete requirements — able to take a complex, loosely specified problem and decompose it into a concrete proposal of small, shippable steps.
Experience designing evaluation frameworks for systems where "looks plausible" and "is actually correct" are different questions, and a track record of raising the quality bar for a team's output, not just your own.
A history of unblocking and enabling teammates — through design reviews, technical writing, or mentoring — and of engaging regularly with other teams to find where collaboration actually pays off.
About the team
Nonlinear Productivity — shortened internally to "NLP," with no relation to natural language processing — is one of GitLab's newest teams: a strategic incubation group that reports into AI Platform leadership under the direct sponsorship of the CTO. It's split into a US group (this role) and an India-based group working the same charter; the two sync on roadmap and tooling a few times a week but otherwise run day to day on their own. Solutions that prove out internally are the team's path to a monetized, customer-facing GitLab offering.
It's a good fit for engineers who want technical ownership of something with no existing playbook, and a hand in defining a brand-new part of GitLab from its first commit.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$152,800
—
$259,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Backend Engineer on GitLab's Nonlinear Productivity team, you'll find and remove friction across the software development lifecycle using reliable AI-powered automation — diagnosing problems like long review cycles, manual release steps, and brittle automation, then building the automation and process changes that resolve them for good.
Some examples of the problems this team takes on:
Cutting the time it takes to complete a good code review — one that still keeps a human in the loop — by half, using agentic solutions.
Turning a manual, error-prone release step into an agentic workflow that catches its own mistakes before a human ever has to.
What you'll do
Identify sources of friction across GitLab's software development lifecycle and scope agentic solutions to address them, turning vague pain points into concrete, buildable proposals.
Design and build reliable AI-powered systems that follow step-by-step workflows, use tools and safety checks, and correct errors before taking engineering action — the kind of output you can actually trust with real engineering decisions.
Build and maintain evaluation tools that judge agent output on correctness, constraint compliance, and cost, not on whether it merely "seems to work."
Work across GitLab's codebase as each problem requires, going wherever the friction actually is rather than staying inside one service or product area.
Apply distributed systems judgment to identify generated code that may fail under concurrency, at scale, or across self-managed, dedicated, and multi-tenant deployments, catching failures before they reach customers.
Collaborate with the India-based group, sharing roadmaps, findings, and reusable agent tooling
Take ownership of a greenfield problem space from day one, helping shape a proven internal fix into a capability GitLab could offer customers externally, with your scope and impact free to grow as the team scales.
What you'll bring
Hands-on experience building agentic or large language model-based systems — multi-step orchestration, tool use, guardrails, and recovery patterns — and making them reliable in production, not treated as one-off prompts or demonstrations.
A track record of working autonomously in unfamiliar codebases, getting oriented quickly, and driving solutions through completion.
Strong distributed systems knowledge, including coordination, consistency, idempotency, rate limiting, failure modes, and degradation under load.
Proficiency in Go, Rust, or Python, in that order of team priority, and the ability to read and modify code in the other languages.
Helpful experience includes shipping autonomous agents that complete real tasks from start to finish; improving build systems, release processes, review workflows, or other parts of the software development lifecycle; and working with globally distributed teams, large language model workload costs, or production constraints across on-premises, air-gapped, single-tenant, and software-as-a-service deployments.
About the team
Nonlinear Productivity — shortened internally to "NLP," with no relation to natural language processing — is one of GitLab's newest teams: a strategic incubation group that reports into AI Platform leadership under the direct sponsorship of the CTO. It's split into a US group (this role) and an India-based group working the same charter; the two sync on roadmap and tooling a few times a week but otherwise run day to day on their own. It operates like a startup — no dedicated product manager, no pre-set backlog — and solutions that prove out internally are the team's path to a monetized, customer-facing GitLab offering.
It's a good fit for engineers who'd rather go find the next problem than be handed one, and who want a hand in defining a brand-new part of GitLab from its first commit.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Dubai, United Arab Emirates
We are seeking a detail-oriented
Quality Assurance (QA) Engineer
to ensure the quality, reliability, and performance of enterprise applications and AI-powered solutions. The ideal candidate will be responsible for planning and executing comprehensive testing activities, validating AI outputs, identifying defects, and ensuring all deliverables meet quality standards before production release.
Key Responsibilities
Develop test strategies, test plans, and comprehensive test cases.
Perform functional, integration, regression, system, and user acceptance testing (UAT).
Validate AI and Agentic AI outputs against business requirements and quality standards.
Identify, document, track, and verify defects through resolution.
Execute both manual and automated testing where applicable.
Verify application performance, usability, reliability, and security.
Ensure all deliverables meet quality standards before production deployment.
Prepare test reports, defect reports, and QA documentation.
Collaborate closely with developers, AI engineers, business analysts, and stakeholders to improve product quality continuously.
Requirements
Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.
4+ years
of Quality Assurance experience.
Experience in manual and automated testing.
Strong knowledge of functional, integration, regression, system, and UAT testing.
Experience with defect tracking and test management tools (e.g., Jira, Azure DevOps, TestRail).
Experience testing REST APIs using tools such as Postman.
Experience validating AI or Generative AI applications is a plus.
Understanding of software development lifecycle (SDLC) and Agile methodologies.
Strong analytical, problem-solving, and documentation skills.
Excellent communication and teamwork skills.
Location: Dubai, United Arab Emirates
Job Description
We are looking for an experienced
DevOps Engineer
to build, automate, and manage enterprise deployment environments with a strong focus on
air-gapped infrastructure
and
OpenShift clusters
. The ideal candidate will design and maintain CI/CD pipelines, automate infrastructure, manage containerized applications, and ensure secure, reliable, and scalable deployments.
Key Responsibilities
Design, implement, and maintain CI/CD pipelines for application and AI solution deployments.
Work in
air-gapped environments
and manage
OpenShift clusters
.
Automate infrastructure provisioning, configuration, and deployment processes.
Manage containers, orchestration platforms, and deployment environments.
Monitor application performance, availability, and operational health.
Implement logging, monitoring, alerting, backup, and disaster recovery solutions.
Apply infrastructure security best practices, secrets management, and system hardening.
Optimize deployment efficiency, scalability, reliability, and operational costs.
Support release management, production deployments, and incident resolution.
Collaborate with development, AI, QA, and infrastructure teams.
Requirements
Bachelor's degree in Computer Science, Information Technology, or a related field.
5+ years
of DevOps experience.
Hands-on experience working in
air-gapped environments
.
Strong experience managing
Red Hat OpenShift
clusters.
Experience designing and maintaining
CI/CD pipelines
.
Experience with
Docker
and
Kubernetes/OpenShift
.
Experience automating infrastructure using
Ansible
,
Terraform
, or similar tools.
Experience with Linux administration and shell scripting.
Experience implementing monitoring and logging solutions (e.g., Prometheus, Grafana, ELK, Splunk).
Experience with backup, disaster recovery, and infrastructure security.
Knowledge of secrets management and infrastructure hardening.
Strong troubleshooting and problem-solving skills.
Location: Dubai, United Arab Emirates
Job Description
We are seeking experienced
AI Engineers / Agentic AI Developers
to design, develop, and deploy enterprise-grade AI solutions with a focus on
Agentic AI
,
Large Language Models (LLMs)
, and
Retrieval-Augmented Generation (RAG)
. The successful candidate will be responsible for building intelligent AI agents and workflows capable of reasoning, planning, task execution, and orchestration while ensuring all solutions are deployed in an
on-premises environment
using local AI models and tools.
Key Responsibilities
Gather, analyze, and translate business requirements into scalable AI and Agentic AI solutions.
Design, develop, test, deploy, and maintain AI-powered applications and autonomous AI agents.
Build Agentic AI workflows capable of reasoning, planning, task execution, and orchestration.
Develop and integrate Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and multi-agent architectures.
Integrate AI solutions with enterprise applications, APIs, databases, cloud services, and on-premises systems.
Optimize AI models, prompts, workflows, and application performance.
Ensure AI solutions comply with enterprise security, governance, privacy, and Responsible AI standards.
Prepare technical documentation, deployment guides, operational manuals, and knowledge transfer materials.
Provide technical support, troubleshooting, performance tuning, and continuous improvements.
Design and implement AI solutions using
on-premises infrastructure, local models, and enterprise-approved AI tools
.
Requirements
Bachelor's degree in Computer Science, Artificial Intelligence, Software Engineering, or a related field.
5+ years
of software development experience, including
2+ years
working with AI/Generative AI technologies.
Strong experience with
Python
and AI application development.
Hands-on experience with
Large Language Models (LLMs)
and prompt engineering.
Experience designing and implementing
Retrieval-Augmented Generation (RAG)
solutions.
Experience building
Agentic AI
or multi-agent systems.
Experience integrating AI applications with
REST APIs
, databases, and enterprise applications.
Familiarity with AI orchestration frameworks such as
LangChain, LangGraph, LlamaIndex, CrewAI, AutoGen
, or similar.
Experience working with vector databases such as
Milvus, ChromaDB, FAISS, Pinecone
, or equivalent.
Knowledge of model deployment using
Ollama, vLLM, Hugging Face Transformers, NVIDIA NIM
, or similar on-premises inference platforms.
Experience deploying and managing AI solutions in
on-premises environments
.
Understanding of AI security, governance, privacy, and Responsible AI principles.
Experience with Docker, Kubernetes, Git, and CI/CD pipelines is preferred.
Strong analytical, problem-solving, communication, and documentation skills.
Preferred Skills
Experience with open-source LLMs such as
Llama, Mistral, Qwen, Gemma, or DeepSeek
.
Experience with GPU infrastructure and AI model optimization.
Knowledge of MLOps practices and AI monitoring.
Experience integrating AI solutions with enterprise platforms such as SAP, ServiceNow, Microsoft 365, or other enterprise systems.
Experience working in highly secure or regulated enterprise environments.
This JD is aligned with your requirement that
all AI use cases must run on-premises using local models and on-premises tools
, making it suitable for enterprise or government projects.
Location: Karabatan, Kazakhstan
We are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivaled expertise, equipment, and technology that supports the entire asset life cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline, subsea, process, and valves – all designed to help you optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organization. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
Main Responsibilities & Key Result Areas
Follow and comply with all HSSE requirements and regulations. Ensure the work is performed safe and with due care of Company’s assets. Operate and inspect machines or heavy equipment to diagnose defects.
Repair and replace damaged or worn parts. Dismantle and reassemble heavy equipment using hoists and hand tools. Clean, lubricate and perform other routine maintenance work on equipment and vehicles.
Examine parts for damage or excessive wear using micrometers and gauges. Read, understand, and interpret operating manuals, parts manuals, blueprints, and technical drawings.
Overhaul and test machines or equipment to ensure operating efficiency. Inspect, test, and listen to defective equipment to diagnose malfunctions using.
Prepare equipment for RoK related inspection and arrange all required paperwork. Carry out fault diagnosis and route cause analysis on components after failure.
Manage the team and ensure the working area is in good condition. Perform all other duties as required by Company’s Lifting Equipment Supervisor within the physical constraints of the job.
Requirements
BS in mechanical or electrical engineering or equivalent diploma.
Minimum of ten (10) years’ experience. Working (i.e diagnosing/ troubleshooting) on lifting equipment and accessories.
Familiar with testing mechanical products and equipment after repair or modification to ensure proper performance and compliance with manufacturer’s specifications.
Has detailed knowledge of overhead crane maintenance, including crane rails, associated lifting equipment, hooks, ropes, motors, and engines, moving parts, trolleys, crane hydraulic system, crane electrical systems, limit switches etc.
English proficiency in verbal and written communication, upper intermediate level.
Benefits
• Location – Karabatan, Atyrau, Kazakhstan of Republic
• Work schedule -28/28 rotation
Location: South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, SaaS platforms, and digital-first businesses. Unlike traditional outsourcing models, you are placed directly with a client as an in-house team member, contributing to impactful, real-world products.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a fast-growing performance marketing agency that helps direct-to-consumer (DTC) brands scale profitably through Paid Media, Conversion Rate Optimization (CRO), creative strategy, and conversion-focused publisher networks. Acting as an extension of their clients’ in-house growth teams, they specialize in rapid testing, high-converting funnels, and data-driven experimentation to drive measurable revenue growth.
Job Summary
As a QA Engineer, you'll play a critical role in ensuring the quality, reliability, and performance of web and mobile applications. You'll collaborate closely with developers, product managers, and designers to identify issues early, improve testing processes, and help deliver high-quality software releases.
This is an excellent opportunity for someone with experience in manual and/or automated software testing who enjoys solving problems and contributing to fast-paced product development teams.
Key Responsibilities
Design, develop, and execute comprehensive test plans, test cases, and test scripts.
Perform manual testing for web and mobile applications.
Develop and maintain automated test suites where applicable.
Identify, document, track, and verify software defects using bug-tracking tools.
Collaborate with developers to troubleshoot issues and validate fixes.
Conduct regression, functional, integration, usability, and performance testing.
Participate in sprint planning, backlog refinement, and release testing.
Ensure software meets quality standards before production deployment.
Continuously improve QA processes, documentation, and testing methodologies.
Communicate testing progress, risks, and quality metrics to stakeholders.
Requirements
2+ years of experience in Software Quality Assurance or QA Engineering.
Strong understanding of software testing principles and QA methodologies.
Experience performing manual testing across web applications.
Familiarity with automated testing frameworks such as Selenium, Cypress, Playwright, or similar.
Experience working with bug tracking and project management tools such as Jira, Azure DevOps, or Trello.
Understanding of Agile or Scrum software development methodologies.
Experience testing REST APIs using tools like Postman is an advantage.
Basic knowledge of SQL and database testing is preferred.
Strong analytical thinking and attention to detail.
Excellent written and verbal English communication skills.
Ability to work independently in a remote, collaborative environment.
Nice to Have
Experience with CI/CD pipelines.
Familiarity with Git version control.
Performance or security testing experience.
ISTQB Certification or equivalent QA certification.
Experience testing SaaS platforms or cloud-based applications.
Benefits
💰 Competitive salary based on experience and seniority
🚀 Work on impactful, user-facing products with a global reach
📈 Clear career progression in a high-growth tech environment
🌎 Fully remote role with an international team.
🎓 Access to ongoing learning and professional development.
🤝 Collaborative engineering culture with modern development practices.
Location: India; Pakistan; Jamaica
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, SaaS platforms, and digital-first businesses. Unlike traditional outsourcing models, you are placed directly with a client as an in-house team member, contributing to impactful, real-world products.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a fast-growing performance marketing agency that helps direct-to-consumer (DTC) brands scale profitably through Paid Media, Conversion Rate Optimization (CRO), creative strategy, and conversion-focused publisher networks. Acting as an extension of their clients’ in-house growth teams, they specialize in rapid testing, high-converting funnels, and data-driven experimentation to drive measurable revenue growth.
Job Summary
As a Remote QA Engineer, you'll be responsible for ensuring the quality, reliability, and performance of web and mobile applications. You'll collaborate closely with software engineers, product managers, and designers to validate new features, identify defects, and improve testing processes throughout the software development lifecycle.
The ideal candidate has experience with both manual and automated testing, thrives in a remote-first environment, and is committed to delivering exceptional user experiences.
Key Responsibilities
Create, execute, and maintain test plans, test cases, and testing documentation.
Perform manual testing for web and mobile applications to ensure functionality and usability.
Develop and maintain automated test scripts using modern testing frameworks.
Identify, document, and track software defects through resolution.
Conduct functional, regression, integration, exploratory, and smoke testing.
Test REST APIs using tools such as Postman or similar platforms.
Collaborate with developers to reproduce issues and verify bug fixes.
Participate in Agile ceremonies, sprint planning, and release testing.
Continuously improve QA processes, automation coverage, and testing standards.
Ensure software meets quality expectations before production releases.
Requirements
3+ years of experience as a QA Engineer, Software Test Engineer, or Quality Assurance Engineer.
Strong knowledge of manual software testing methodologies.
Experience with automation tools such as Selenium, Cypress, Playwright, or similar frameworks.
Solid understanding of the Software Development Lifecycle (SDLC) and Software Testing Lifecycle (STLC).
Experience testing RESTful APIs using Postman or similar tools.
Familiarity with Agile or Scrum development environments.
Experience using Jira, Azure DevOps, or other issue-tracking platforms.
Basic knowledge of SQL and database testing.
Strong analytical and problem-solving skills with exceptional attention to detail.
Excellent written and verbal English communication skills.
Ability to work independently while collaborating effectively with remote teams.
Experience with CI/CD pipelines.
Knowledge of Git and version control workflows.
Exposure to performance, load, or security testing.
ISTQB Certification or equivalent QA certification.
Experience working with SaaS or cloud-based applications.
Benefits
💰 Competitive salary based on experience and seniority
🚀 Work on impactful, user-facing products with a global reach
📈 Clear career progression in a high-growth tech environment
🌎 Fully remote role with an international team.
🎓 Access to ongoing learning and professional development.
🤝 Collaborative engineering culture with modern development practices.
Location: Colombia; Mexico; Argentina; Costa Rica; Venezuela, Bolivarian Republic of; Brazil
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, SaaS platforms, and digital-first businesses. Unlike traditional outsourcing models, you are placed directly with a client as an in-house team member, contributing to impactful, real-world products.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a fast-growing performance marketing agency that helps direct-to-consumer (DTC) brands scale profitably through Paid Media, Conversion Rate Optimization (CRO), creative strategy, and conversion-focused publisher networks. Acting as an extension of their clients’ in-house growth teams, they specialize in rapid testing, high-converting funnels, and data-driven experimentation to drive measurable revenue growth.
Job Summary
As a QA Engineer, you'll be responsible for ensuring the quality, stability, and performance of software applications throughout the development lifecycle. You'll work closely with developers, product managers, and designers to identify defects early, validate new features, and contribute to continuous improvements in testing practices.
The ideal candidate has hands-on experience with both manual testing and test automation, is comfortable working in Agile teams, and has a strong understanding of software quality assurance methodologies.
Key Responsibilities
Develop, execute, and maintain detailed test plans, test cases, and test scenarios.
Perform functional, regression, integration, smoke, exploratory, and user acceptance testing.
Design and maintain automated test scripts using industry-standard automation frameworks.
Identify, document, prioritize, and verify software defects using bug-tracking tools.
Collaborate with developers to reproduce issues and validate fixes.
Test REST APIs using tools such as Postman or similar API testing platforms.
Participate in sprint planning, backlog refinement, and release readiness activities.
Ensure product quality before production deployments.
Continuously improve QA processes, documentation, and testing standards.
Work closely with cross-functional teams to deliver high-quality software on schedule.
Requirements
3–4 years of professional experience as a QA Engineer, Software Test Engineer, or Quality Assurance Engineer.
Strong experience with manual software testing across web applications.
Experience with test automation tools such as Selenium, Cypress, Playwright, or similar frameworks.
Solid understanding of software development lifecycle (SDLC) and software testing lifecycle (STLC).
Experience testing RESTful APIs using Postman or equivalent tools.
Familiarity with Agile or Scrum development methodologies.
Experience using bug tracking and project management tools such as Jira, Azure DevOps, or similar.
Basic knowledge of SQL for database validation and testing.
Familiarity with Git version control and CI/CD pipelines is an advantage.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent written and verbal English communication skills.
Ability to manage multiple priorities and work effectively in a remote team environment.
Experience testing SaaS platforms or cloud-based applications.
Knowledge of performance or load testing tools.
Exposure to Docker, Kubernetes, or cloud environments.
ISTQB Certification or equivalent QA certification.
Experience integrating automated tests into CI/CD workflows.
Benefits
💰 Competitive salary based on experience and seniority
🚀 Work on impactful, user-facing products with a global reach
📈 Clear career progression in a high-growth tech environment
🌎 Fully remote role with an international team.
🎓 Access to ongoing learning and professional development.
🤝 Collaborative engineering culture with modern development practices.
Location: Morocco; Algeria; Tunisia; France; Côte d'Ivoire; Haiti
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Role Type: Full-time
Engagement: Independent Contractor
About the company
Our client is a premier B2B sales acceleration partner that specializes in outsourced sales development and lead conversion for mid-market and enterprise organizations globally. With over 13 years of expertise in navigating complex, high-value sales cycles, the team serves diverse sectors ranging from FinTech and HealthTech to Manufacturing. They empower ambitious brands by deploying highly skilled, native-language sales development representatives (SDRs) who utilize a proprietary, consultative methodology and a cutting-edge sales technology stack.
Job Summary
Are you a French-speaking professional with a technical mindset and a passion for consultative selling? We are seeking a high-caliber Sales Development Representative to join an industry-leading sales outsourcing firm with 15 years of proven excellence. In this role, you won't just be making calls; you will be engaging in sophisticated, concept-led conversations within the engineering and SaaS sectors. This is a unique opportunity to leverage your technical background to navigate complex business challenges and drive growth for world-class clients.
Key Responsibilities
Execute a high-volume outbound strategy, maintaining an average of 50 targeted touchpoints per day.
Conduct consultative discovery calls to identify pain points and introduce complex technical solutions to the French market.
Manage and track all lead generation activity, pipeline, and outreach within Salesforce.
Consistently achieve a monthly target of 10 qualified outbound opportunities.
Collaborate with internal teams to refine messaging based on market feedback and technical requirements.
Requirements
Professional fluency in both French and English (written and verbal).
A background in Engineering or a strong technical aptitude capable of understanding complex SaaS concepts.
Proven experience in consultative or concept-based sales.
High level of coachability and a desire to continuously refine your sales craft.
An affable, curious, and determined personality with the resilience to thrive in a fast-paced environment.
Nice-to-Haves
Prior experience working within an outsourced sales or agency environment.
Existing proficiency with Salesforce CRM.
Experience selling specifically into the French industrial or software manufacturing sectors.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Chicago, IL
Workplace: Remote
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM
The Deployed Engineering team works directly with companies building and running AI agents in production, helping turn ideas and prototypes into systems teams can rely on.
This is a hands-on, highly technical team that partners closely with customer engineers across the full lifecycle, from pre-sales evaluations to post-deployment advisory work. The focus is on achieving the technical win, co-designing agent architectures, and helping customers operate agents reliably at scale using the LangChain suite.
Deployed Engineers sit at the intersection of engineering, product, and go-to-market, shaping how LangChain is adopted in the field and feeding real-world insights back into the platform.
ABOUT THE ROLE
The Deployed Engineer…You’ll work on some of the hardest problems in applied AI — not demos, not research, but systems that real teams depend on in production. The feedback loop is fast, the impact is visible, and the work you do directly shapes how AI agents are built in the real world.
This will be a hybrid in office role in Chicago, IL.
WHAT YOU’LL DO
- Co-architect and co-build production AI agents with customer engineering teams
- Own the technical win in pre-sales by designing POCs, answering deep technical questions, and guiding evaluations
- Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows
- Advise customers post-sale on architecture, best practices, and roadmap-level decisions
- Run technical demos, trainings, and workshops for developer audiences
- Surface field feedback and contribute reusable patterns, cookbooks, and example code that scale across customers
- Occasionally contribute code upstream when it meaningfully improves customer outcomes
- Travel to customers up to 25% of the time
WHAT YOU’LL BRING
- 6+ years in a relevant technical role (software engineering, customer engineering, solutions engineering, founding/product engineering), ideally in a startup or scale-up
- Strong Python, JavaScript and systems fundamentals
- Have designed agent-based or LLM-powered applications beyond simple API calls, including multi-step workflows, orchestration, and failure handling
- Are comfortable working directly with customers during POCs, architecture reviews, and technical evaluations
- Can explain technical tradeoffs clearly and build trust with developer audiences
- Take responsibility for outcomes, not just recommendations
- Have a bias toward action and enjoy figuring things out as you go
- Are excited about operating AI agents in production, not just building demos
NICE TO HAVE’S
- You’ve deployed AI agents in production, especially using LangChain, LangGraph, or similar frameworks
- Worked with LLM evaluation, observability, or guardrails
- Have experience with cloud environments (AWS, GCP, Azure), containers, and basic Kubernetes concepts
- Have shipped and operated production software and are comfortable owning systems under real-world constraints
COMPENSATION:
Annual OTE range: $200,000–$300,000 USD. Final compensation will depend on experience, skills, and location.
Looking for a hands-on implementation role focused on custom delivery, bespoke integrations, and scoped consulting projects? Please check out the Deployed Engineer (Professional Services) roles.
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
This is a shift role. Working 8-hour shifts with 4 weekdays and 1 weekend day.
Support Engineering at GitLab isn’t just a title - you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments. In the space of a day, you might be doing behind the scenes work of a Linux administrator troubleshooting performance problems by using strace on a particular process, interacting with the Product team to ensure that steps in a bug report are reproducible, or interacting with the Engineering team itself by diving deep into our codebase and putting together a merge request to actually fix a customer issue.
That’s not all though - you’d equally be invited to contribute to the source code, improve our documentation, and help build out more efficient support processes in our issue tracker. We want to live in a world where everyone can contribute, and as a member of the support team, there are no barriers to using your skills to improve the experience of our users and customers.
Some examples of our projects:
A tool to automatically check a GitLab Omnibus install for known issues
A
solution to capture the state of a customer’s server
for easier troubleshooting
A tool which turns log files into interactive tables to easily sort and filter columns
A functionality to
ChatOps
to make it easier to identify user accounts on GitLab.com
What you’ll do
Support a mix of Self-managed and GitLab.com (SaaS) customers and resolve their issues via Zendesk tickets, merge requests, email and video conferencing
Collaborate with our
Product
,
Development
,
Infrastructure
,
Customer Success
and
Sales
Teams to build new features and fix bugs, define and shape the product goals, roadmap, priorities, and strategy
Create and update documentation based on customer interactions
Collaborate with Support team members (through
Pairing Sessions
) and other GitLab team members (for example: as a
Support Stable Counterpart
)
Participate in regular rotations for weekday and weekend on-call coverage (daytime only), providing emergency support to our Self-managed and SaaS customers, or working with our SaaS Production team to coordinate incident communications
Participate in our hiring processes by reviewing applications and assessments, and by participating in interviews.
What you’ll bring
Experience in, and passion for managing customer facing cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand off to the development team, and case resolution
Excellent Linux systems administration knowledge (LFCE or RHCE equivalent knowledge)
Ability to use scripting languages (preferably Ruby or Bash), and MVC frameworks (preferably Ruby on Rails)
Experience with Git and CI/CD
Expertise in writing support content
Ability to communicate complex technical topics to customers and coworkers of varying technical skill level
Familiarity with DevOps methodologies and technologies like Serverless and Kubernetes
Understand a range of different GitLab implementations, and how service interruptions impact the customer.
About the team
The Support team is distributed all over the world across AMER, EMEA, and APAC regions. Support Engineers work on Support Tickets and helping GitLab’s customers, but they also dig into the code and logs to find out why something is not working as expected. The Collaboration here at GitLab is extraordinary and exciting - Support Engineers
solve complex problems together
and participate in regular pairing sessions and 1:1s, as well as coffee chats and Slack conversations that help them stay connected. Team members are given the ability to structure their shift the way it best suits their private life while maintaining our ability to address customer issues.
Thanks to our
Transparency
value, you can see what we are working on in our
Support Team
page. Additionally, you can see our company
roadmap
and
listen
to some of our meetings.
How GitLab will support you
Benefits to support your health, finances, and well-being
All remote
,
asynchronous
work environment
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and development budget
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
About the team
We build the products and infrastructure that millions of Canadians trust with their financial lives. Data & Engineering at Wealthsimple spans everything from the client-facing apps to the systems running underneath them — and we hold ourselves to a high bar on both. We move fast, but we build thoughtfully: quality, security, and scalability aren’t trade-offs here, they’re the standard.
The Production Engineering team sits within Platform Experience, on the boundary between Platform and Product. Our mandate is to raise reliability across Wealthsimple’s most critical flows — reducing incidents, helping service teams ship safely, and turning individual fixes into platform-wide improvements. We measure ourselves against two targets: 99.9% uptime on critical flows, and fewer than 1% of weekly active users experiencing errors in the app. If you want to work on hard problems with people who care deeply about craft, you’ll fit right in.
About the role
This is a new role — one that doesn’t yet exist at Wealthsimple — and it’s a meaningful one. As a Staff Software Developer on Production Engineering, you’ll bring senior technical leadership to the work of making Wealthsimple more reliable at scale. You’ll work across platform and product teams, identify the highest-leverage reliability problems, and build solutions that don’t just fix the immediate issue but raise the floor for everyone. This isn’t a role where you sit in one corner of the codebase. It’s a role where you shape how engineering gets done across the company.
What you’ll do
- Improve the platform to prevent incidents — designing and driving adoption of guardrails, sensible defaults, and engineering standards that reduce the likelihood of failures across services
- Build tooling that reduces time to mitigation when incidents occur, including contributing to our in-house product on AI-assisted incident response
- Own the investigation and follow-through on load test findings — translating results into concrete reliability improvements across critical flows
- Work across platform and product engineering teams as a technical influencer — participating in architecture and readiness reviews, coaching service owners, and driving adoption of scalable reliability practices
- Identify recurring failure patterns and design platform-level fixes that prevent them from showing up again in a different service
- Contribute to the team’s reliability syncs with product engineering, helping align on incident themes, critical-flow risks, and the next highest-leverage initiatives
Skills you bring
- 8+ years of software engineering experience, with significant time in platform, infrastructure, or SRE work
- Demonstrated track record of improving reliability at scale — reducing incidents, building guardrails, or driving operational standards across multiple teams
- Strong proficiency in backend systems and distributed architecture; you can diagnose complex failure modes across a service mesh
- Experience with load testing and capacity planning, and the ability to translate findings into concrete engineering improvements
- Proven ability to work across engineering teams as a technical influencer — driving adoption of standards and practices without direct authority
- Familiarity with Kubernetes, Helm, Argo and modern deployment tooling
- Strong written and verbal communication — comfortable presenting findings and recommendations to both engineering teams and senior leadership
Who you are
- You think in systems — you’re not looking for the fix, you’re looking for what caused the problem and how to make sure it doesn’t happen elsewhere
- You’re comfortable working without direct authority; you build credibility through the quality of your thinking and the clarity of your recommendations
- You hold a high bar for operational excellence without making it someone else’s problem to catch up to — you bring people along
- You’re energised by ambiguity, not slowed down by it; you know how to prioritise when everything feels urgent
- You’re curious about where AI-assisted tooling is headed in reliability engineering, and you want to help shape how we use it — not just observe it from a distance
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
ОфисLimassol
ОфисseniorSingapore
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоКанада, Чехия, Нидерланды, Польша, США; However, candidates must be located in the United States, Canada (Ontario or British Columbia), Netherlands, Poland, or Czech Republic
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоseniorRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
Dubai, United Arab Emirates
Karabatan, Kazakhstan; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities
УдалённоSouth Africa
УдалённоIndia; Pakistan; Jamaica
УдалённоColombia; Mexico; Argentina; Costa Rica; Venezuela, Bolivarian Republic of; Brazil
УдалённоMorocco; Algeria; Tunisia; France; Côte d'Ivoire; Haiti
