Location: Remote- United States
About the Role
Osano is growing our outbound Business Development team, and we’re looking for BDRs who want to help shape how we build pipeline and connect with prospective customers.
This isn’t a role where success means following a rigid script or sending as many templated sequences as possible. We believe great outbound starts with curiosity, thoughtful research, and genuine conversations. You’ll have the autonomy to experiment with your approach, learn what resonates with our buyers, and bring new ideas to the team.
You’ll own your results while working closely with Sales and the broader GTM organization to build qualified pipeline and help companies understand how Osano can solve their privacy challenges.
What Success Looks Like
You prioritize quality and outcomes
We’re not looking to put every prospect in front of an Account Executive. Great BDRs understand when there’s a real opportunity to help and create conversations that are valuable for both the prospect and Osano.
You will:
Research prospects and accounts thoughtfully before reaching out
Understand a prospect’s business and potential privacy challenges
Qualify for genuine alignment, not simply interest
Take a consultative approach to conversations rather than a transactional one
Create qualified pipeline while being thoughtful about the time of our prospects and AEs
You use AI to work smarter
We want people who are curious about how AI and modern technology can make them better at their craft. You’ll use AI to improve research, personalize outreach, organize information, test ideas, and find more effective ways to connect with prospects, without losing the human element that makes great selling work.
You’re motivated to improve
You set a high bar for yourself and are always looking for ways to get better. You’re open to coaching, willing to experiment, and comfortable learning from both wins and misses. You don’t need someone constantly pushing you to take the next step — you bring that motivation with you.
What You’ll Do
Generate qualified pipeline through outbound prospecting into marketing, compliance, data security, legal, and privacy teams
Research accounts and identify organizations navigating evolving privacy and regulatory requirements
Create personalized, thoughtful outreach across multiple channels
Engage prospects through phone, email, social, and other creative approaches
Understand prospects’ goals and challenges and qualify opportunities before partnering with AEs
Build authentic relationships through curiosity, credibility, and genuine helpfulness
Stay current on privacy trends, regulations, competitors, and Osano’s evolving product suite
Collaborate with Account Executives and the broader GTM team to identify and pursue opportunities
Experiment with messaging, prospecting strategies, AI, and new tools to improve results
Share what you’re learning and help shape our outbound processes, messaging, and playbooks as we continue to grow
What You’ll Bring
A results-driven mindset and an understanding of how consistent prospecting activity translates into pipeline
Strong written and verbal communication skills
Curiosity and the ability to ask thoughtful questions
A willingness to pick up the phone, experiment with different approaches, and learn what works
Resilience and the ability to stay motivated through the ups and downs of outbound sales
Comfort using AI and modern sales technology to work more effectively
A collaborative mindset and willingness to learn from others while taking ownership of your own development
Interest in data privacy, compliance, technology, or the broader regulatory landscape, or excitement about becoming an expert
The ability to thrive in a remote environment through proactive communication, organization, and initiative
Previous BDR or sales experience is helpful, but experience level matters less to us than curiosity, coachability, drive, and the ability to connect with people. We’re willing to invest in developing the right person.
Why Osano
Join a collaborative, curious, and fast-moving team where your ideas and contributions matter
Work for a certified B Corporation with a mission centered on doing well by doing good and making privacy accessible
Build expertise in a growing and evolving industry
Develop your sales skills through training, coaching, and clearly defined opportunities for career growth
Gain exposure to multiple areas of the business and work closely with experienced GTM leaders
Help shape how Osano approaches outbound as we continue to grow
Benefits
Competitive compensation and ownership interest/equity
Unlimited paid time off, with a requirement to take at least two weeks off each year
Paid parental leave for all new parents
Osano sponsors 100% of individual premiums and 50% of dependent premiums for Medical, Dental, and Vision insurance through Aetna
A fully and permanently remote company, allowing you to work from anywhere in the U.S.
A MacBook and $600 to help build your home workspace
An annual company trip focused on connection, collaboration, and fun
Mental health benefits, including access to mindfulness and talk therapy services
A Bit More About Osano
Osano is a leading data privacy platform that helps organizations quickly and confidently comply with laws like GDPR, CCPA, and other global privacy regulations. From consent management to vendor risk monitoring, Osano makes complex privacy tasks refreshingly simple, so companies can focus on what they do best, while we handle the rest.
We’re backed by top-tier investors including Baird Capital, Jump Capital, and LiveOak, and we’re scaling fast with a multi-year runway and ambitious growth plans. We’ve also been recognized as a Great Place to Work for four years running, with 97% of employees saying Osano is a great place to work.
As we grow, we're looking for individuals who lean into modern technologies and smarter systems to drive efficiency, clarity, and speed; both in our product and in how we operate. If you're excited by the idea of helping build a high-growth, privacy-first company that embraces thoughtful automation, emerging tech, and intentional collaboration, we’d love to hear from you.
Osano is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by applicable law.
Workplace: fully
We are searching for a knowledgeable and passionate
ELD Specialist
to join our team. In this essential role, you will use your expertise in Electronic Logging Devices (ELDs) and FMCSA compliance to support drivers, dispatchers, and fleet management. You’ll play a pivotal part in ensuring safe, efficient, and compliant transportation operations across our company.
Key Responsibilities for ELD Support and Compliance
Provide first-line technical support and troubleshooting for ELD hardware, software, and connectivity issues.
Train drivers, dispatchers, and team members on proper ELD usage, Hours of Service (HOS), and best practices for electronic log maintenance.
Monitor ELD data for compliance, identify exceptions, and generate necessary reports for safety audits and FMCSA mandates.
Communicate with drivers and fleet managers to resolve ELD-related questions promptly and professionally.
Document and escalate recurring issues to ELD vendors or internal IT for resolution.
Maintain up-to-date knowledge of federal and state ELD regulations, ensuring company practices are current and fully compliant.
Required Qualifications for an ELD Specialist
1+ year of hands-on experience with ELD systems or related technology in the trucking, logistics, or transportation industry.
Solid understanding of FMCSA ELD regulations and Hours of Service rules.
Strong troubleshooting skills and ability to guide end users through ELD problem-solving steps.
Excellent written and verbal communication skills.
Organized and detail-oriented, with a customer-focused approach to support.
Ability to manage multiple requests and prioritize tasks in a fast-paced environment.
Preferred Skills and ELD Technology Experience
Familiarity with major ELD vendors and telematics platforms
Experience preparing compliance and incident reports related to ELD usage.
Bi- or multilingual communication abilities are highly valued.
Previous training experience with adult learners preferred.
Comfortable working in hybrid, remote, or on-site transportation environments.
Performance Expectations and Desired Attributes
Deliver prompt, friendly, and knowledgeable ELD support to drivers and staff.
Contribute to continuous process improvements for ELD compliance and reporting.
Demonstrate adaptability and resourcefulness when addressing new technology or regulatory changes.
Champion safety, reliability, and compliance across the organization.
Why Join Our ELD Compliance Team?
Be a central part of a company committed to safety, innovation, and operational excellence.
Competitive salary, PTO, and career advancement opportunities in the trucking industry.
Supportive, team-oriented environment with ongoing ELD and compliance training.
Opportunity to make a measurable impact on the efficiency and compliance of our fleet operations.
If you are an ELD technology enthusiast with a passion for making compliance simple and effective for commercial drivers and teams, we welcome your application. Join us and drive smarter transportation solutions together!
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Hybrid from Austin, TX
About the Department
The Identity and Access Management (IAM) team is dedicated to ensuring the secure and efficient management of user identities, access privileges, and authentication mechanisms across internal systems, applications, and data. Our mission is to safeguard the organization against unauthorized access, protect sensitive information, and enable seamless user experiences while adhering to industry best practices and compliance standards.
About the Role
As an Identity and Access Management (IAM) Security Engineer, you will play a crucial role in designing, implementing, and scaling identity and access management solutions for Cloudflare’s internal workforce and workloads. You will be responsible for safeguarding our systems, applications, and data by ensuring secure user access, authentication, and authorization mechanisms.
What You’ll Do
Design, build, test, and deploy IAM solutions across authentication, authorization, and accounting
Leverage Cloudflare products to secure our identities
Build SSO integrations leveraging SAML, OIDC, OAuth, and SCIM
Build and manage the Identity Governance and Administration platform
Develop automated roles leveraging RBAC and ABAC
Build and manage an access certification platform
Build and manage a Privileged Access Management (PAM) platform
Provide operational support of IAM systems including an on-call rotation that may include after hours calls
Desirable skills, knowledge and experience
Security engineers take part in a wide variety of tasks and projects in the team. One individual is not expected to know everything, but a working knowledge in several of the following areas is required:
Strong understanding of identity federation (SAML, OAuth, OpenID Connect, etc.)
Experience implementing Identity Governance and Administration (IGA) solutions including lifecycle management, SCIM, birthright access (RBAC, ABAC), and access certifications
Demonstrated ability to build production-grade automation scripts and tools. Must possess hands-on engineering experience leveraging AI/LLMs to solve operational or technical challenges.
Experience with secure configuration of containerized application platforms (e.g. Kubernetes)
Advanced scripting experience (Python, TypeScript, Bash, etc.)
Experience implementing Zero Trust controls
Experience integrating with applications and SaaS solutions
Experience with Identity and Access Management policy application and enforcement
Experience working with Identity Threat Detection & Response (ITDR)
Experience working with infrastructure as code and configuration management tools like Terraform, Ansible, etc.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: United States
ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance, with a quality-focused, collaborative “one-team” culture. We are looking for a
Principal Pharmacokinetics Scientist
to join our in-house team and support projects across a diverse client portfolio, including pharmaceutical, biotechnology, medical device, and consumer health companies of varying sizes.
The ideal candidate will possess a deep understanding of pharmacokinetics (PK) and pharmacodynamics (PD) theory and practice and will play a key role in the design, execution, and analysis of clinical pharmacology studies and other projects involving PK/PD. This position requires strong leadership in study concept development, protocol design, and the ability to work collaboratively with both internal teams and external clients.
Join our team: you can be part of making a difference in peoples' lives and experience a fulfilling and rewarding career!
Key Responsibilities:
Significant experience leading study concept and protocol design, authoring clinical pharmacology development plans, and creating modeling and simulation plans.
Conduct PK-PD, Pop PK-PD, and related analyses to support clinical trials, ensuring accurate data interpretation and integration into regulatory filings, clinical publications, and presentations.
Provide technical expertise and support in the use of standard PK and PD data analysis software, including Phoenix WinNonlin, NLME, R/R Studio, Monolix, NONMEM, and similar tools.
Collaborate closely with clients to understand project needs, provide expert guidance on clinical pharmacology, and deliver high-quality outcomes.
Prepare and review comprehensive PK/PD analysis reports, ensuring clear and precise communication of study results to clients and stakeholders.
Apply significant knowledge of pharmaceutical regulatory requirements related to clinical pharmacology to ensure compliance and support regulatory submissions.
Work effectively in cross-functional teams, including bioanalytical scientists, biostatisticians, and clinical operations, to ensure seamless project execution.
Provide mentorship and leadership to junior pharmacologists, contributing to the development and implementation of best practices within the team.
Stay current with advancements in clinical pharmacology, applying the latest knowledge to enhance project outcomes and client satisfaction.
Qualifications:
PhD in pharmaceutical sciences, pharmacology, life sciences, clinical pharmacology, pharmacokinetics, or a related discipline, with at least 3 years of relevant research or clinical experience in clinical pharmacology and pharmacokinetic-pharmacodynamic modeling within the pharmaceutical or biotechnology industry.
PharmD in a relevant discipline with a minimum of 5 years of experience in clinical pharmacology and PK/PD modeling and simulation.
Alternatively, a Master’s degree in a related field with at least 7 years of relevant experience in Clinical Pharmacology and Modeling & Simulation.
Robust knowledge of pharmacokinetics, pharmacodynamics, translational sciences, and PK/PD data analysis.
Hands-on experience and expertise with standard PK and PD data analysis software such as Phoenix WinNonlin, NLME, R/R Studio, Monolix, and NONMEM.
Strong communication and organizational skills, with the ability to present complex data to both scientific and non-scientific audiences.
Proven ability to manage multiple projects simultaneously and work effectively in a dynamic, client-oriented environment.
Preferred Qualifications:
Experience in working across a variety of therapeutic areas.
Prior experience working in a CRO setting is highly desirable.
Relevant certifications in clinical pharmacology or related disciplines are a plus.
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
#LI-TT1 #LI-Remote #Principal #Permanent
Location: New York, New York, United States
Artificial Intelligence Engineer - Vice President
Department: Software Engineering
About the Role
iCapital is seeking a Vice President Artificial Intelligence Engineer to lead the design, development, and delivery of production-grade AI systems that drive measurable business outcomes across the firm. This individual will own key workstreams and serve as a technical leader, driving system design, mentoring engineers, partnering directly with business stakeholders, and ensuring that AI capabilities are built to production-grade standards of reliability, scalability, and measurability. The ideal candidate is a seasoned engineer with a track record of shipping complex AI systems end-to-end and someone who combines deep technical expertise with strong cross-functional partnership, architectural judgment, and able to operate as a force multiplier for the team. This role is expected to bring independent judgment on a technical approach, a bias toward delivery, and able to translate ambiguous business needs into well-scoped, well-executed solutions.
Responsibilities
Lead the architecture and delivery of production AI systems, including document intelligence (IDP), intelligent knowledge systems, agentic orchestration, conversational AI, and generative AI applications, to power internal and external business processes, digital experiences, and workflow automation at scale.
Own AI projects end-to-end, from problem scoping and stakeholder alignment through solution design, implementation, deployment, monitoring, and continuous improvement, delivering tangible business outcomes with a track record of consistent, high-quality delivery.
Drive technical design and architectural decisions for the team, including API design, system decomposition, evaluation strategy, and infrastructure patterns, establishing standards that raise the quality bar across the AI/ML platform.
Architect and champion robust evaluation frameworks for AI systems, defining statistically sound, problem-specific metrics, curating benchmark datasets, and enforcing strict versioning to ensure reproducibility and continuous improvement.
Partner directly with cross-functional stakeholders, including the Product, Operations, Legal, and Business teams, to identify AI opportunities, translate requirements into technical plans, and communicate tradeoffs, risks, and recommendations clearly.
Mentor and develop engineers on the team through code review, design review, pair problem-solving, and knowledge sharing, acting as a technical role model and raising the overall capability of the group.
Identify systemic problems and propose solutions, proactively improving team processes, tooling, and infrastructure to reduce technical debt and increase development velocity.
Qualifications
7+ years of experience developing and deploying production AI/ML systems, including cloud-native solutions on AWS or similar platforms, with a proven track record of delivering complex applications from design through production
Strong proficiency in Python and software engineering best practices, including source control, CI/CD, testing, documentation, and the development of scalable, maintainable software
Deep expertise building production AI solutions, including LLM applications, AI agents, retrieval-augmented generation (RAG), conversational AI, document intelligence, and agentic workflows, with hands-on experience using modern AI frameworks, tooling, and protocols such as MCP and A2A
Experience designing, deploying, and operating end-to-end machine learning pipelines, including model training, deployment, monitoring, evaluation, and continuous improvement in production environments
Strong foundation in statistics, experimentation, data quality, and AI system evaluation, with experience developing benchmarks, defining performance metrics, analyzing errors, and optimizing systems for accuracy, reliability, scalability, cost, and latency
Experience leading technical design and architectural decisions, conducting code and design reviews, mentoring engineers, and driving engineering excellence across teams
Excellent written and verbal communication skills, with the ability to document technical solutions, collaborate with cross-functional stakeholders, and communicate complex concepts to both technical and non-technical audiences
Experience spanning multiple AI domains, including LLM systems, document intelligence, and ML platforms or infrastructure
Experience in financial services or FinTech, particularly within document-heavy, regulated, or compliance-sensitive environments is preferred
Contributions to open-source projects, technical publications, conference presentations, patents, or other demonstrated thought leadership in applied AI and machine learning is preferred
Benefits
The base salary range for this role is $170,000 to $210,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: United States
J
ob Title:
Director, Regulatory Affairs, Pharmaceuticals
Employment Type:
Permanent
Location: 300 Welsh Road, Building 5, Suite 201, Horsham, PA 19044, USA
A
bout ClinChoice
ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance, with a quality-focused, collaborative “one-team” culture. We are looking for a dynamic person to join our in-house team as a
Director, Regulatory Affairs (Hybrid)
on a permanent basis.
DUTIES & RESPONSIBILITIES
:
As the Director of Regulatory Affairs for Pharmaceuticals & Biotech, you will have the opportunity to formulate and implement strategies to support multiple leading clients for various regulatory activities. The ideal candidate is a go-getter, exceptional communicator, and strategic thinker who thrives in a fast-paced environment with multiple demands and quickly becomes a trusted partner to their peers and clients alike.
Key Responsibilities:
· Provide strategic and tactical leadership of the regulatory affairs function in North America, in close collaboration with cross functional teams.
· Lead client interactions and act as Subject Matter Expert on Regulatory projects for the biopharma clients.
· Ensure compliance with all appropriate government regulations, industry guidelines, and best practices.
· In collaboration with regulatory colleagues globally, devise and implement global regulatory strategy and provide leadership oversight for clients’ projects.
· Manage, oversee and/or prepare regulatory documents and submissions in accordance with clients’ requirements.
· Act as SME with deep knowledge of HA regulations for all aspects of biopharmaceutical regulations.
· Collaborate with internal staff to author and compile documents for submission to regulatory agencies, including INDs, CTAs, BLAs, MAAs, and NDAs.
· Mentor internal team across various regulatory projects.
· Monitor Regulatory environment and communicate any changes and impact assessments to all team members.
· Monitor regulatory landscape and communicate to senior leadership any impacts of guidelines and policies that can create business opportunities for the organization.
· Hire, develop and mentor regulatory personnel and future regulatory staff.
· Prepare client presentations & support department growth related activities, as needed.
Experience & Qualifications
:
Bachelor’s degree in a scientific field. Advanced degree, such as PharmD, PhD, MS preferred.
Eight or more years of experience in Regulatory Affairs for biopharmaceutical products (small & large molecule, drug-device combination, vaccines, etc.), experience with Phase 1 through Phase III products is highly desirable.
Experience developing regulatory strategies for INDs, CTAs, NDAs, MAAs and/or BLAs with a track record of successful approvals.
Direct experience working with the FDA and other health authorities. Experience with CBER and global biologics experience highly desired.
Strong knowledge of the industry Regulatory Affairs throughout the product lifecycle, including Development, CMC, Labeling, Promotion, Commercialization, and Operations.
Must be able to assimilate and interpret trends in the life sciences regulatory environment that directly affect business decisions in the industry.
Initiate and support development of digital technology solution for various processes across regulatory affairs/operations.
Excellent oral and written communications skills as well as the ability to build cross-functional relationships and work collaboratively with other groups.
Entrepreneurial, innovative, energetic, hands-on, team oriented, and customer focused, with the ability to think strategically as well as execute project details.
Must be comfortable with ambiguity in a small, fast-paced environment.
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
#LI-PB1 #Hybrid
Location: Remote - Brazil; Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Director, LATAM Carrier Relations.
About the job
Twilio is seeking an experienced and dynamic Director to spearhead our Carrier Relations team across Latin America. This role is pivotal in ensuring seamless communication services, driving a localized supply strategy, and fostering strategic partnerships with regional carriers. Working closely with cross-functional partners—such as Sales, Product, Commercial Legal, Regulatory— you will align market demand with local carrier capabilities to power Twilio’s growth in the region. The ideal candidate brings a robust background in telecommunications, deep expertise in LATAM regulatory environments, and a track record of building high-performing teams.
Responsibilities
In this role, you’ll:
Team Leadership:
Lead and mentor a team of carrier relations specialists across LATAM, fostering a collaborative, high-performance, and region-aware culture.
Sales Alignment & Demand Strategy:
Partner closely with Sales and Product teams to analyze market trends, understand customer demand, and co-develop country-specific supply strategies tailored to individual LATAM markets.
Carrier/Supply Partnerships & Negotiation:
Develop and maintain strong, strategic relationships with regional and local carriers and other suppliers to secure cost-effective solutions, expand coverage, and optimize service delivery.
Regulatory & Market Intelligence:
Navigate complex local telecommunications regulations and upcoming policy changes to proactively adapt Twilio's supply strategy and maintain strict compliance across all LATAM territories.
Performance & KPI Management:
Implement and monitor localized KPIs to assess supplier performance, route quality, and cost efficiency in alignment with regional business goals.
Operational Execution:
Act as an escalation point to resolve regional carrier/supplier service issues, minimizing operational disruption and maintaining high service reliability.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Minimum of 10 years in the telecommunications services industry, with at least 5 years in a leadership role managing carrier relations.
Deep expertise in LATAM telecommunications markets, local carrier ecosystems, and regional regulatory environments.
Proven experience collaborating with Sales and Go-To-Market teams to align infrastructure/supply strategy with revenue demand.
Strong negotiation, influence, and communication skills in complex multi-country environments.
Data-driven, analytical approach to decision-making and route optimization.
Fluency in Spanish, English and Portuguese.
Desired:
Bachelor's degree in Telecommunications, Business Administration, or a related field (Master's degree preferred).
Familiarity with core communication protocols and standards (e.g., SS7, ISUP, MAP, SIP).
Location
This role will be remote, and based in Colombia or Brazil.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - United States
Innodata (Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers.
Role Overview
We are seeking detail-oriented evaluators to conduct human quality evaluations for an enterprise AI customer support product on Instagram, WhatsApp, and Messenger. You will evaluate and benchmark AI model responses against complex evaluation rubrics using provided business knowledge bases.
What You’ll Own:
Model Evaluation: Review and score AI-generated customer interactions across Foundational, Experiential, and Operational dimensions (e.g., Action Fidelity, Faithfulness, Hallucination, Compliance, Tone, and Handoff).
Intent & Fact Verification: Benchmark both informational (R1) and transactional (R2) customer queries against authoritative business sources (FAQs, product catalogs, SOPs) within the task UI.
Quality Assurance: Participate in dual-review processes and daily calibration audits to ensure inter-rater agreement and establish ground-truth performance targets.
Performance Targets: Deliver precise evaluation
You’ll Thrive in This Role If You Have:
Customer Service Background: Prior experience in customer service, call centers, retail, or handling customer communications via email, chat, or phone (highly prioritized).
English Proficiency: Exceptional written English skills with a strong command of tone, brand voice, grammar, and nuance.
French Proficiency: Exceptional written French skills with a strong command of tone, brand voice, grammar, and nuance.
Analytical Precision: Ability to strictly follow multi-tier evaluation guidelines, complex logic trees, and technical rubrics without deviation.
Tech Adaptability: Comfort using dedicated web-based tools and labeling interfaces.
Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at
https://consumer.ftc.gov/articles/job-scams.
If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at
verifyjoboffer@innodata.com
and consider reporting it to the FTC at
ReportFraud.ftc.gov
.
Location: Mapbox UK
Workplace: Remote
Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.
As AI becomes embedded in modern engineering workflows, we value engineers who can thoughtfully integrate AI into design, development, and decision-making. Our interview process will include discussion of how you use AI in your engineering workflow.
WHAT YOU'LL DO
This role is scoped by skill rather than by product. The problems below span multiple departments and show up across our Search and Places data work, our Location and Navigation Intelligence work, and the Platform work that makes Mapbox usable by agents. You'll be hired into one specific team or product area, but you'll work across teams where your expertise meets the highest-priority AI problems. You should expect to move between teams and tech stacks as the work demands.
At this level you own the technical design and delivery of a multi-component AI system, and you are accountable for the quality of what ships in your area.
IN THIS ROLE, YOU WILL:
- Define how the products you own should work, build a measurement framework for it, and build evaluation systems for non-deterministic behavior. Formulate hypotheses around the products we build and seek the signal needed to validate them. Define what a correct result is for a given input and state, determine whether to assemble datasets from real usage or hand-written cases, and gate changes on regression results.
- Run continuous evaluation of the products we build, whether APIs, SDKs, data representations, or reference applications, from the position of the end user, whether developer, agent, or consumer. Assess the gaps such as misuse of parameters or integration anti-patterns, recommend the fixes, and make sure they land.
- Own the MVP against an agreed north star technical design, and balance technical perfection against shipping useful increments.
- Build data pipelines and the tooling around them: ingestion, conflation, entity resolution, quality checks, and the batch and streaming jobs that keep a large dataset current.
- Track and pull external datasets, models, and benchmarks from published research and open-source releases. Evaluate what fits the problem and constraints , and decide when to adopt what exists versus build your own.
- Design feedback loops so that using a product generates data that improves it. Instrument systems so failures arrive with enough context to reproduce, then turn the recurring ones into evaluation cases.
- Design the boundary between a model and the tools it calls. Build or improve the model harness, decide what the model handles, what it delegates, and how to keep it working from the state it actually fetched.
- Work to a latency and cost target per request: streaming, partial results, caching, model routing, prompt structure.
- Build the internal harnesses and tools (CLI, MCP, and others) your team needs to iterate quickly, and share the parts that generalize with other teams.
- Raise the bar on your team through code and design review, and bring other engineers up on eval practice.
- Some of the technical questions in this area are still open. You will help answer them.
- Participate in an on-call rotation to ensure our systems remain available to customers 24/7. Team members alternate as the on-call primary responder, which may require immediate response outside normal working hours, including weekends.
WHAT WE BELIEVE ARE IMPORTANT TRAITS FOR THIS ROLE
- Bachelors degree in STEM discipline and 5+ years of software engineering experience, with production ownership of services, pipelines, or SDKs.
- 2+ years shipping LLM-backed features to real users, in systems that carried error budgets, on-call rotations, and customers who noticed regressions.
- Direct experience or deep understanding of designing evaluations for non-deterministic systems. You can describe a dataset you built and the failure it caught.
- Data engineering depth: SQL, at least one distributed processing framework, and experience with pipelines where a wrong record mattered more than a slow one.
- Fluency with tool calling and agent orchestration, including the failure modes: stale context, hallucinated arguments, silent partial success, unbounded loops.
- Working knowledge of more than one agent harness, and opinions about where each of them is weak.
- Strong Python or TypeScript, and comfort reading code in whatever language the caller happens to be written in.
- Experience diagnosing latency in a distributed request path.
- Comfort with ambiguity, and the judgment to ship something narrow that works while the general solution is still unclear.
- Clear written communication. Mapbox is distributed across time zones and we make most decisions in documents and Slack.
NICE TO HAVE TRAITS FOR THIS ROLE
- Geospatial data experience: routing, geocoding, POI or address data, OpenStreetMap, or conflation of overlapping sources.
- Public API or SDK design experience, particularly for developers you never talk to.
- Experience building against MCP or similar tool transports.
- Experience running evals in CI, with a commercial harness or one you built.
- Automotive, in-vehicle infotainment, CarPlay, or Android Auto experience.
- Voice pipeline experience: streaming ASR, TTS, barge-in, endpointing, wake word.
- Work under constrained compute, offline, or intermittent connectivity.
- Experience operating a product through its first external integrations, where the customer finds the gaps before you do.
WHAT WE VALUE
In addition to our core values https://www.mapbox.com/about/values/, which are not unique to this position and are necessary for Mapbox leaders:
- We value high-performing creative individuals who dig into problems and opportunities.
- We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.
- We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
- We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.
HOW WE SUPPORT YOU
- Hybrid/Remote Options: Enjoy flexibility to work comfortably from home or periodically from an office where applicable.
- Country-Specific Care & Coverage: Private health, dental, and income protection plans tailored to elevate your regional statutory benefits.
- Family-First Support: Family care, maternity and paternity leave policies to support your growing family.
- Lifestyle Spending Account: Contributions to support your health, wellness, and personal growth
- Balance & Brainpower: Mental health support for you and your dependents.
- Rest & Recharge: Paid time away, company holidays, and generous absence policies.
- Time Off to Give Back: Dedicated paid volunteering time in addition to your standard PTO.
By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice https://www.mapbox.com/legal/applicant-privacy-notice/ for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application.
We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.
#LI-Remote
Location: Mapbox Germany
Workplace: Remote
Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.
As AI becomes embedded in modern engineering workflows, we value engineers who can thoughtfully integrate AI into design, development, and decision-making. Our interview process will include discussion of how you use AI in your engineering workflow.
WHAT YOU'LL DO
This role is scoped by skill rather than by product. The problems below span multiple departments and show up across our Search and Places data work, our Location and Navigation Intelligence work, and the Platform work that makes Mapbox usable by agents. You'll be hired into one specific team or product area, but you'll work across teams where your expertise meets the highest-priority AI problems. You should expect to move between teams and tech stacks as the work demands.
At this level you own the technical design and delivery of a multi-component AI system, and you are accountable for the quality of what ships in your area.
IN THIS ROLE, YOU WILL:
- Define how the products you own should work, build a measurement framework for it, and build evaluation systems for non-deterministic behavior. Formulate hypotheses around the products we build and seek the signal needed to validate them. Define what a correct result is for a given input and state, determine whether to assemble datasets from real usage or hand-written cases, and gate changes on regression results.
- Run continuous evaluation of the products we build, whether APIs, SDKs, data representations, or reference applications, from the position of the end user, whether developer, agent, or consumer. Assess the gaps such as misuse of parameters or integration anti-patterns, recommend the fixes, and make sure they land.
- Own the MVP against an agreed north star technical design, and balance technical perfection against shipping useful increments.
- Build data pipelines and the tooling around them: ingestion, conflation, entity resolution, quality checks, and the batch and streaming jobs that keep a large dataset current.
- Track and pull external datasets, models, and benchmarks from published research and open-source releases. Evaluate what fits the problem and constraints , and decide when to adopt what exists versus build your own.
- Design feedback loops so that using a product generates data that improves it. Instrument systems so failures arrive with enough context to reproduce, then turn the recurring ones into evaluation cases.
- Design the boundary between a model and the tools it calls. Build or improve the model harness, decide what the model handles, what it delegates, and how to keep it working from the state it actually fetched.
- Work to a latency and cost target per request: streaming, partial results, caching, model routing, prompt structure.
- Build the internal harnesses and tools (CLI, MCP, and others) your team needs to iterate quickly, and share the parts that generalize with other teams.
- Raise the bar on your team through code and design review, and bring other engineers up on eval practice.
- Some of the technical questions in this area are still open. You will help answer them.
- Participate in an on-call rotation to ensure our systems remain available to customers 24/7. Team members alternate as the on-call primary responder, which may require immediate response outside normal working hours, including weekends.
WHAT WE BELIEVE ARE IMPORTANT TRAITS FOR THIS ROLE
- Required Education/Certification:
- Bachelors Degree in STEM discipline and 5+ years of software engineering experience, with production ownership of services, pipelines, or SDKs.
- Technical Skills & Tools (Must-Haves):
- 2+ years shipping LLM-backed features to real users, in systems that carried error budgets, on-call rotations, and customers who noticed regressions.
- Data engineering depth: SQL, at least one distributed processing framework, and experience with pipelines where a wrong record mattered more than a slow one.
- Fluency with tool calling and agent orchestration, including the failure modes: stale context, hallucinated arguments, silent partial success, unbounded loops.
- Strong Python or TypeScript, and comfort reading code in whatever language the caller happens to be written in.
- Core Competencies & Scope:
- Direct experience or deep understanding of designing evaluations for non-deterministic systems. You can describe a dataset you built and the failure it caught.
- Working knowledge of more than one agent harness, and opinions about where each of them is weak.
- Experience diagnosing latency in a distributed request path.
- Comfort with ambiguity, and the judgment to ship something narrow that works while the general solution is still unclear.
NICE TO HAVE TRAITS FOR THIS ROLE
- Geospatial data experience: routing, geocoding, POI or address data, OpenStreetMap, or conflation of overlapping sources.
- Public API or SDK design experience, particularly for developers you never talk to.
- Experience building against MCP or similar tool transports.
- Experience running evals in CI, with a commercial harness or one you built.
- Automotive, in-vehicle infotainment, CarPlay, or Android Auto experience.
- Voice pipeline experience: streaming ASR, TTS, barge-in, endpointing, wake word.
- Work under constrained compute, offline, or intermittent connectivity.
- Experience operating a product through its first external integrations, where the customer finds the gaps before you do.
EMPLOYMENT REQUIREMENTS
- Employment Type: Full-time
- Weekly Hours: 40 h per week
- Location/Hybrid Policy: Remote (from any city in Germany)
WHAT WE VALUE
In addition to our core values https://www.mapbox.com/about/values/, which are not unique to this position and are necessary for Mapbox leaders:
- We value high-performing creative individuals who dig into problems and opportunities.
- We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.
- We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
- We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.
HOW WE SUPPORT YOU
- Hybrid/Remote Options: Enjoy flexibility to work comfortably from home or periodically from an office where applicable.
- Country-Specific Care & Coverage: Private health, dental, and income protection plans tailored to elevate your regional statutory benefits.
- Family-First Support: Family care, maternity and paternity leave policies to support your growing family.
- Lifestyle Spending Account: Contributions to support your health, wellness, and personal growth
- Balance & Brainpower: Mental health support for you and your dependents.
- Rest & Recharge: Paid time away, company holidays, and generous absence policies.
- Time Off to Give Back: Dedicated paid volunteering time in addition to your standard PTO.
By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice https://www.mapbox.com/legal/applicant-privacy-notice/ for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application.
We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.
#LI-Remote
Location: United States
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit
www.mattermost.com
We are seeking a
Senior Mobile Engineer
to take ownership of the Mattermost mobile experience for teams working in defense, intelligence, and critical infrastructure. Our users operate in DDIL environments where connectivity may be disconnected, denied, intermittent, or limited, security is non-negotiable, and the software they depend on has to keep working.
Our mobile app is primarily React Native and TypeScript today, with native iOS and Android integrations. Your immediate focus will be making that experience more reliable and performant. Over time, you'll also help shape the next generation of our cross-platform mobile architecture.
You'll work hands-on across application and native layers, partner closely with platform and feature teams, work directly with customer-facing teams on field reports from constrained environments, and help raise the bar for how we observe, diagnose, and build mobile software.
Responsibilities
Reliability and Performance
Architect the app for DDIL and other constrained network environments
Improve data and functional reliability across connection lifecycle, synchronization, recovery, and failure scenarios
Own crash-free and release-health outcomes, using telemetry to proactively identify regressions and drive them through diagnosis to resolution
Profile and improve performance across startup, networking, storage, rendering, memory, and battery usage
Mobile Platform Ownership
Own critical iOS and Android integrations and the boundaries between native and cross-platform code
Maintain and evolve platform capabilities including push notifications, background execution, secure storage, app lifecycle, and real-time communications
Build within mobile distribution and device-management constraints, including App Store, enterprise and MDM deployment, AppConfig, and Intune MAM
Diagnose production issues from native traces, telemetry, device profiling, and sparse field logs
Make architecture recommendations that balance near-term delivery with the long-term direction of the mobile platform
Craft and Delivery
Mentor engineers on mobile architecture, reliability, performance, and platform best practices
Uphold security and compliance standards required by government and enterprise customers
Contribute to the open-source codebase
Use AI coding tools effectively, applying strong engineering judgment to increase output without compromising reliability or quality
What We Are Looking For
We care about what you've built and the problems you've solved — not how long you've been building. If you have strong outcomes to speak to in mobile engineering, we want to hear from you.
Required:
Deep expertise in iOS or Android development, with strong working knowledge of the other platform
Strong understanding of mobile architecture, platform SDKs, lifecycle constraints, and networking fundamentals
Experience building reliable mobile systems that behave predictably through unreliable connectivity, local state changes, synchronization, and recovery
Strong mobile performance profiling and production debugging skills on real devices
Experience using production data, crash metrics, and release-health signals to drive reliability improvements
Experience making architecture recommendations and owning technical outcomes
Ability and willingness to work across native and cross-platform codebases
AI fluency and experience using coding agents to increase engineering output while applying judgment to ensure reliable outcomes
Preferred:
Experience with React Native and TypeScript
Experience with mobile persistence, synchronization, or offline-capable systems
Experience with real-time communications or platform media frameworks such as WebRTC, CallKit, or Android audio APIs
Experience with enterprise mobile distribution, MDM, AppConfig, or Intune MAM
Experience building mobile software for security-sensitive, regulated, or operationally constrained environments
Open-source contributions
Why Mattermost
Mission-driven work:
Your contributions directly support the organizations and missions that depend on secure, reliable collaboration including the U.S. Department of War and critical infrastructure operators worldwide
Remote-first culture:
Work from anywhere with a globally distributed, high-trust team built for autonomy and ownership
AI-forward environment:
We actively adopt and build AI-enabled workflows. Agentic development is core craft here, not a novelty
End-to-end ownership:
Ship and own complex software across the full stack with real accountability for what you build
Open source at the core:
Be part of a vibrant developer community shaping the future of secure collaboration
Target Salary Range: $165,000 – $215,000
Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Mattermost offers a remote-first work environment with medical, dental, and vision coverage. You’ll also receive unlimited PTO plus company holidays, a work from home stipend, an annual learning and development budget for conferences, certifications, and courses, paid parental leave for all parents, and a 401(k) plan.
U.S. Eligibility & Compliance
This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered.
Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the
Bureau of Industry and Security
and the
Directorate of Defense Trade Controls
.
Mattermost is an EEO Employer, we are a remote-first, open-source company.
We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time.
Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics.
If you require accommodations during the interview process, please let us know—we’re happy to assist.
Location: Remote, Canada; Remote, Poland; Remote, United Kingdom; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
About the role
We are looking for a Principal Engineer to help build GitLab Duo Agent Platform, the agentic orchestration layer that runs AI agents and flows across the entire software lifecycle.
Principal Engineers at GitLab are recognized experts across multiple technology domains and represent the senior technical leadership within their organization. In this role you will set technical direction for a significant part of the Agent Platform, working across several teams to turn agentic capabilities into something engineering organizations can actually depend on: predictable, observable, governable, and fast enough to sit in the critical path of real development work.
The Agent Platform is not a single service. It spans agent execution and orchestration, flow definition and event-driven triggering, the AI Catalog through which customers discover and manage agents, model routing and evaluation, and the governance surface that decides which agents may act where and under whose identity. It runs on GitLab.com, GitLab Dedicated, and Self-Managed installations, including deployments that use self-hosted models to meet compliance requirements. You will work on the parts of that system where the hard architectural questions live, and you will do it hands-on.
This role reports into the VP of the AI Engineering organization and works closely with Engineering Managers, Staff Engineers, Product Management, Infrastructure and Security.
What you'll do
Define the technical direction for a significant area of Duo Agent Platform across several teams, and partner with Engineering Managers and Product to turn it into a roadmap with a six-month horizon.
Build the orchestration layer that makes agents and flows reliable: session lifecycle, tool invocation, context assembly, concurrency, retries, timeouts, and failure modes that degrade gracefully instead of stalling a developer's workflow.
Hands on work on driving topics throughout the whole organisation from POC level, architecture to full implementation.
Participate in Incident Management on-call rotation, to help meet availability goals for GitLab.com.
Strong product builder and ownership mentality. Understanding of product strategy, technical strategy, delivering customer value and iteration towards a successful product
Write clear, opinionated design documents, architecture narratives, and decision records that let other teams make aligned decisions. Ensure the architecture holds across multi-tenant GitLab.com, Dedicated, and Self-Managed deployments, including self-hosted model configurations, and respects data governance boundaries in each.
Use the platform on our own work, find where it falls short of what we claim, and feed that back through improvements into the product.
Mentor Staff and Senior Engineers, and raise the bar for experimentation rigor and cross-team collaboration.
Work across the whole platform on different projects, features and teams. This reaches across:
Design the extensibility surface so customers can build custom agents and flows, connect their own tools and internal systems, and bring external agents such as Claude Code and Codex into GitLab workflows without weakening the platform's guarantees.
Drive down the cost and latency of agentic requests, and work with Product on how model selection, routing, and credit consumption behave as usage grows.
Define the evaluation practice for the platform: offline benchmarks and online experiments that measure task completion, correctness, tool-call accuracy, latency, and cost per task, and that catch regressions before customers do.
Build the governance and safety surface with Security and Compliance: policy-driven controls over which agents and models may run where, permission and identity semantics that align to existing roles and group structure, human-in-the-loop checkpoints, traceability of every flow session, and audit that stands up to enterprise review.
Complete Interview Training and participate in hiring for the department as a technical interviewer or panel member.
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
8+ years of software engineering experience, including 3+ years at Staff, Principal level or equivalent senior technical leadership.
Hands-on production experience building on large language models: agent loops, tool calling, context management, retrieval, prompt and model evaluation. Experience shipping this to real users, not only prototyping it.
Strong background in distributed systems, including service decomposition, fault tolerance, observability, and operational resilience under multi-tenant load.
A track record of defining evaluation frameworks and using benchmark and experiment results to make architecture decisions, rather than shipping on intuition.
Experience designing human-in-the-loop controls, safety guardrails, and responsible AI practices for systems that act on a customer's behalf.
Ability to drive alignment across Engineering, Product, Infrastructure, and Security on problems that start out ambiguous.
Experience mentoring senior engineers and shaping technical direction across multiple teams without direct authority.
Comfort working in one or more of Ruby, Go, Python, or TypeScript, and willingness to work across the stack the platform spans.
Excellent written and asynchronous communication, and the ability to work effectively in a fully remote, globally distributed organization.
About the team
The AI engineering organisation is building the product and infrastructure that make GitLab an effective environment for running agents across the software development lifecycle. We’re distributed across the world and partner with teams throughout GitLab to help the GitLab Duo Agent Platform become the backbone of GitLab's AI features. You will report directly to the VP of Engineering for AI and especially work together with all the teams, the engineering management and other principal engineers in the AI department. This is an opportunity to lead a consequential group as AI changes how software is built.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$250,000
—
$325,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Cheyenne, WY
Building and maintaining our nation’s energy infrastructure is both an opportunity and a responsibility. Whether in a rural or urban environment or a hot or cold climate, Michels Energy Group, Inc. is trusted by our customers to deliver reliable and diverse energy options. We do it all – from electrical power lines to oil and gas pipelines, from backbone transmission systems to in-town distribution networks. Our work improves lives. Find out how a career at Michels Energy Group, Inc. can change yours.
As a Health, Safety, and Environmental Coordinator II, your key responsibilities will be to perform job-site visitations, audits, incident investigations, and emergency response. You will also assist operations with compliance and communication of existing HSE programs by performing meetings, trainings, and new hire orientations. You will travel to projects across the United States.
Why Michels Energy Group, Inc.?
Engineering News-Record ranks us as the No. 1 Pipeline (Petroleum) and No. 1 Electrical Transmission/Distribution Contractor
We believe everyone is responsible for promoting safety, regardless of job title
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We always put safety and quality above speed
We are a part of the Michels family of companies – one of North America’s largest, most diversified energy and infrastructure contractors
We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your positions and location you may participate in a different benefit plan.
Why you?
You like to surround yourself with dedicated, value-driven people
You believe there is a solution to every challenge – and you can find it
You understand the importance of small details on large projects
You like to know your efforts are noticed and appreciated
You want to make your own decisions, but know support is always available
You want to work to make a difference in people’s lives
What it takes?
Minimum of 3 years of experience in a safety role, and 5 years of experience in the oil or gas industry
Bachelor's degree preferred
Experience with duct banks, trenching, data centers, underground telecommunication, underground transmission or mission critical highly preferred
Board of Certified Safety Professionals and/or Certified Utility Safety Professional credentialing (desired)
A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record
Bilingual in both English and Spanish is preferred.
Ability to work a flexible and varied work schedule, including nights and weekends
Ability to travel up to 75% of the time regionally
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Casper, WY
Building and maintaining our nation’s energy infrastructure is both an opportunity and a responsibility. Whether in a rural or urban environment or a hot or cold climate, Michels Energy Group, Inc. is trusted by our customers to deliver reliable and diverse energy options. We do it all – from electrical power lines to oil and gas pipelines, from backbone transmission systems to in-town distribution networks. Our work improves lives. Find out how a career at Michels Energy Group, Inc. can change yours.
As a Health, Safety, and Environmental Coordinator II, your key responsibilities will be to perform job-site visitations, audits, incident investigations, and emergency response. You will also assist operations with compliance and communication of existing HSE programs by performing meetings, trainings, and new hire orientations. You will travel to projects across the United States.
Why Michels Energy Group, Inc.?
Engineering News-Record ranks us as the No. 1 Pipeline (Petroleum) and No. 1 Electrical Transmission/Distribution Contractor
We believe everyone is responsible for promoting safety, regardless of job title
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We always put safety and quality above speed
We are a part of the Michels family of companies – one of North America’s largest, most diversified energy and infrastructure contractors
We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your positions and location you may participate in a different benefit plan.
Why you?
You like to surround yourself with dedicated, value-driven people
You believe there is a solution to every challenge – and you can find it
You understand the importance of small details on large projects
You like to know your efforts are noticed and appreciated
You want to make your own decisions, but know support is always available
You want to work to make a difference in people’s lives
What it takes?
Minimum of 3 years of experience in a safety role, and 5 years of experience in the oil or gas industry
Bachelor's degree preferred
Experience with duct banks, trenching, data centers, underground telecommunication, underground transmission or mission critical highly preferred
Board of Certified Safety Professionals and/or Certified Utility Safety Professional credentialing (desired)
A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record
Bilingual in both English and Spanish is preferred.
Ability to work a flexible and varied work schedule, including nights and weekends
Ability to travel up to 75% of the time regionally
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: St. Louis, MO
Building and maintaining our nation’s energy infrastructure is both an opportunity and a responsibility. Whether in a rural or urban environment or a hot or cold climate, Michels Energy Group, Inc. is trusted by our customers to deliver reliable and diverse energy options. We do it all – from electrical power lines to oil and gas pipelines, from backbone transmission systems to in-town distribution networks. Our work improves lives. Find out how a career at Michels Energy Group, Inc. can change yours.
As a Health, Safety, and Environmental Coordinator II, your key responsibilities will be to perform job-site visitations, audits, incident investigations, and emergency response. You will also assist operations with compliance and communication of existing HSE programs by performing meetings, trainings, and new hire orientations. You will travel to projects across the United States.
Why Michels Energy Group, Inc.?
Engineering News-Record ranks us as the No. 1 Pipeline (Petroleum) and No. 1 Electrical Transmission/Distribution Contractor
We believe everyone is responsible for promoting safety, regardless of job title
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We always put safety and quality above speed
We are a part of the Michels family of companies – one of North America’s largest, most diversified energy and infrastructure contractors
We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your positions and location you may participate in a different benefit plan.
Why you?
You like to surround yourself with dedicated, value-driven people
You believe there is a solution to every challenge – and you can find it
You understand the importance of small details on large projects
You like to know your efforts are noticed and appreciated
You want to make your own decisions, but know support is always available
You want to work to make a difference in people’s lives
What it takes?
Minimum of 3 years of experience in a safety role, and 5 years of experience in the oil or gas industry
Bachelor's degree preferred
Experience with duct banks, trenching, data centers, underground telecommunication, underground transmission or mission critical highly preferred
Board of Certified Safety Professionals and/or Certified Utility Safety Professional credentialing (desired)
A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record
Bilingual in both English and Spanish is preferred.
Ability to work a flexible and varied work schedule, including nights and weekends
Ability to travel up to 75% of the time regionally
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Remote
About us
OpenZeppelin is the security standard onchain finance is built on. Founded in 2015, our mission is to accelerate the world's transition to an open financial system, built on open standards and secured by rigorous research.
Our open-source Contract Libraries have facilitated over $35 trillion in onchain value and are used by 10 of the top 10 tokenized money market funds and 9 of the top 10 stablecoins by market cap.
We combine AI-native security tooling with deep research and a decade of audit expertise to support leading institutions and crypto-native teams shaping the next generation of digital assets like DTCC, Fidelity, Coinbase, Uniswap, Aave, the Ethereum Foundation, and many more across the full secure development lifecycle.
Please note:
Always refer to OpenZeppelin's official job page for the most accurate information about our open roles, as we have seen multiple third party job sites posting inaccurate information.
The Customer Success Team
The Customer Success Team owns full project lifecycles and client deliveries end-to-end; keeping Security Research, Secure Development, Engineering, Sales, Solutions, Executive team and clients aligned on a shared plan throughout the entire delivery. Core responsibility of the Customer Success team is client satisfaction as well as supporting any renewal discussions and ongoing partnership. The type of deliveries span across the security services work (audits, reviews, applied research), smart contract library development, web3 tooling as well as marketing and developer relationship engagements.
What you'll be doing
Own the Engagement:
Own the full lifecycle of strategic ecosystem accounts, from kickoff through delivery, renewal, and expansion. Serve as the primary point of contact and trusted advisor for each client.
Drive Delivery:
Lead client kickoffs, manage scope through a structured change-order process, oversee end-to-end audit delivery, coordinate quality review and publishing, and proactively escalate risks to internal leadership.
Administer Program Governance:
Operate the day-to-day governance framework for each engagement — RASCI matrices, workstream structures, and engagement models — and keep the program's working cadence and reporting metrics current. Maintain core program artifacts (milestone plans, scope/MVP definitions, RAID logs) as the definitive source of truth, and formulate executive-level status reports for client and internal leadership.
Orchestrate Technical Delivery:
Coordinate architecture and requirements sessions with client engineering teams and translate outcomes into actionable delivery milestones. Oversee delivery across audit and engineering teams — backlogs, sprints, and stage gates — to ensure high-quality, on-time releases, and provide formal go/no-go recommendations at key milestones. Manage technical dependencies including repository access, audit cycles, and vendor onboarding, collaborating with legal on contractual or SOW-related blockers.
Coordinate Third-Party Infrastructure:
Synchronize delivery timelines and technical specifications with third-party infrastructure providers and partners, supporting senior leadership in commercial and contractual decision-making where needed.
Facilitate Dependency Mapping & Risk Management:
Facilitate stakeholder coordination and dependency mapping across cross-functional teams, resolving operational blockers at the working level and escalating critical decisions to senior stakeholders. Maintain the program's risk and compliance register and drive a regular cadence for regulatory-readiness governance and mitigation.
Build Account Intelligence:
Maintain deep, current knowledge of each ecosystem's goals, tech stack, governance, roadmap, and funding landscape. Anticipate client needs and surface opportunities before they are asked for.
Grow the Account:
Partner with Sales, Secure Development, Security Services, and Growth to identify upsell opportunities, build compelling renewal narratives tied to value delivered, and contribute directly to the business unit's recurring revenue and subscription targets. Coordinate on target-state and go-to-market use cases, monitoring GTM execution and flagging slippage to program leadership.
Engage Technically:
Review codebases at a high level for estimation purposes, hold meaningful technical conversations with client engineering teams, and translate between the client's technical context and OpenZeppelin's delivery teams.
Operate with Rigor:
Monitor team performance against key delivery metrics including resource utilization, allocation, and on-time delivery. Use our internal tooling (GitHub, Notion, Slack, HubSpot, and our internal automation system) to streamline workflows and reduce operational overhead.
Deliver Unreasonable Hospitality:
Every interaction should exceed expectations. You set the standard for exceptional client care across all account touchpoints, and the judgment calls that AI tooling cannot replicate are yours to make.
You have
5+ years of experience in Technical Program Management, Technical Account Management, Customer Success, Engagement Management, Solutions Architecture, or a closely related customer-facing technical role.
Proven track record managing complex, multi-stakeholder technical delivery on time and within scope, and managing a book of business with renewal and expansion responsibility.
Technical background sufficient to review code at a high level for estimation and to hold credible conversations about smart contract architecture. You do not need to write Solidity, but you should not be lost in a code review.
Deep understanding of blockchain ecosystems, L1/L2 infrastructure, and the dynamics of open-source business models. Genuine passion for the space.
Solidity or Rust reading proficiency, or hands-on cybersecurity experience.
Exceptional relationship-building skills. Clients call you first because they want to, not because they have to.
Strong commercial instincts: experience managing renewal cycles, negotiating change orders, and building account expansion narratives.
Superb organization and the ability to manage multiple complex engagements concurrently across many stakeholders and time zones.
Advanced English; excellent written and verbal communication. Comfortable presenting to a CTO and a CFO in the same meeting.
Advanced knowledge of project management and collaboration tools including GitHub, Notion, Linear, Slack, and HubSpot.
Comfort working in a fully remote, async-first, globally distributed environment.
Nice to have
Prior experience working directly with protocol teams, L2 ecosystems, or blockchain foundations.
Familiarity with OpenZeppelin's product suite (Contracts, Open-Source Tools, Audits, AI Auditor).
Project management certification (PMP, Scrum Master, or equivalent).
Background in solutions consulting, technical pre-sales, or professional services delivery.
Experience in a high-growth startup building processes from scratch.
PMO or people management experience.
Logistics:
Our interview process takes place on Zoom and tends to consist of the following stages:
Recruiter Call (30 minutes)
Hiring Manager Call (30 minutes)
Team Interview (30 minutes)
Paid work test (up to 20 hours of paid work)
Reference checks
Benefits
Meet your teammates at company gatherings around the world 😎
Enjoy the flexibility of fully remote work 🌎
Take the time you need with flexible time off 🏝
Grow your family with 8 weeks of paid leave for primary caregivers, 4 weeks for secondary caregivers, and a one-time $3,600 baby bonus 💙
Build your ideal home office with up to $500 in equipment support 🪑
Stay covered with medical insurance 🏥
Keep growing with learning and development opportunities 🧠
Get a monthly stipend for your preferred co-working space 💻
At
OpenZeppelin
, we are an equal opportunity employer and we value different perspectives. We are committed to building a diverse workforce. This includes but is not limited to gender, race, sexual orientation, religion, national origin and other characteristics that make each one of us unique. In this uniqueness, we find the most value. Come join us!
Use of AI as part of the recruiting process
As part of OpenZeppelin’s recruitment process, we may use automated tools, including artificial intelligence, to assist in reviewing applications and assessing candidate qualifications. These tools are used to support our People team by identifying relevant skills and experience, and are not used to make decisions solely by automated means. All hiring decisions involve human review. Any personal data provided as part of your application will be processed in accordance with OpenZeppelin’s
Data Privacy Notice
.
If you have questions about this recruitment process or would like to request human review of your application, please contact us at talent@openzeppelin.com.
Location: Redwood City, CA, United States OR San Francisco, CA, United States OR Chicago, IL, United States OR New York, NY, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
WHY BOX NEEDS YOU
The mission of the Global Go to Market (GTM) Enablement team is to empower Box's customer-facing teams with the knowledge, skills, and tools they need to win. As our
Sales Productivity Manager
, you will sit at the intersection of business strategy, data-driven skill diagnostics, and modern learning design.
In this role, you will translate strategic company priorities into practical, high-impact enablement programs for Box Account Executives. Leveraging seller performance data, CRM analytics, and cross-functional partnerships across Sales, Enablement, and Operations, you will build and execute skills-based curricula, world-class onboarding paths, and interactive practice labs. By integrating AI-first tools and establishing rigorous performance benchmarks, you will play a pivotal role in accelerating ramp time, increasing quota attainment, and driving sustained sales excellence across our global teams.
WHAT YOU'LL DO
Seller Productivity curriculum design:
Design and deliver role-specific, skills-based curriculum for AEs focused on core selling competencies: discovery, qualification, demo delivery, value-based selling, objection handling, negotiation, and account planning. Design and deliver AE onboarding.
Lead live training and coaching:
Facilitate and deliver instructor-led workshops, virtual skill labs, bootcamps, and reinforcement sessions that emphasize practice, feedback, and behavior change. Design and administer skill assessments and proficiency checks to measure competency and guide coaching.
Generate consensus:
Build consensus and momentum across senior, cross-functional audiences including field leadership and sales operations to diagnose skill gaps using performance metrics, CRM data, call recordings, and seller feedback; prioritize high-impact skills.
Program element creation:
Create short-form learning assets to support your curriculum: recorded coaching, video role-plays, microlearning modules, practice scenarios, assessments, and facilitator guides.
Program management:
Establish and maintain a training cadence (onboarding, ramp, role progression support, ongoing practice cycles) and ensure consistent delivery across regions and teams managing to timelines, functional priorities, and project plans.
Measure:
Define KPIs for training initiatives (ramp time, skill proficiency, call-to-demo conversion, win rates where applicable) and iterate curriculum based on data.
AI-First enablement:
Leverage Box AI and modern generative AI tools to 10X the onboarding and sales skills building experience
WHO YOU ARE
4+ years in sales enablement, sales training, or related roles in B2B SaaS with direct experience training quota-carrying sellers.
Instructional design instincts: demonstrated success designing and delivering skills-focused learning that improved seller behaviors and measurable performance outcomes.
Strong facilitation and coaching skills: comfortable leading live sessions and conducting role-play–based skills practice.
Knowledge of sales methodologies (e.g., MEDDPICC/MEDDIC, SPIN, Challenger, Command of the Message) and ability to translate methodology into practical seller behaviors.
Experience using coaching tools and sources of truth for skills diagnostics: call recording platforms, LMS, CRM (Salesforce preferred), and enablement analytics.
Project and stakeholder management experience; ability to coordinate across a matrixed organization and multiple regions.
Proven ability to work at AI-speed, in fast-paced, matrixed environments
Excellent communication skills, both written and oral
Bachelor’s degree or equivalent experience.
Preferred skills
Experience enabling both new business and expansion/renewal sellers.
Background in adult learning, instructional design, or certification in relevant fields (ATD, CPLP).
Experience running sales role-play programs, certification paths, or coach-the-coach initiatives.
Facilitation, curriculum design for skills practice, behavioral assessment, and data-driven iteration.
Success metrics (first 6–12 months)
Shorter ramp time for new sellers (baseline set in first 30 days).
Improved proficiency scores on prioritized skills.
Increased conversion metrics tied to trained skills (e.g., demo-to-opportunity).
High adoption and satisfaction from sellers and managers.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Chicago Pay Range
$109,500
—
$137,000 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
New York City Pay Range
$121,500
—
$152,000 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
San Francisco Pay Range
$121,500
—
$152,000 USD
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$121,500
—
$152,000 USD
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As Head of Regulated Industries – Customer Success at Anthropic, you'll lead the Success teams responsible for our most complex Financial Services (FSI) and Healthcare & Life Sciences (HCLS) customers. Think banks, insurers, asset and wealth managers and financial data providers; health systems, hospitals and payers; and pharmaceutical, biotech and life-sciences organizations. You'll directly coach and develop a team of Customer Success Managers who drive value across the full product portfolio (Claude Platform, Claude Code, Claude Cowork). These are organizations where deployment runs through compliance, procurement, security review, model risk and legal before it reaches an end user.
You'll partner day to day with the Regulated Industries sales organization so that customers experience one Anthropic from first conversation to production. You'll turn what works at one regulated customer into a methodology that works at the next. That means success plans that anticipate the governance gates. Executive programs that reach the CIO, CISO, CRO and compliance leaders who decide whether Claude gets deployed. Expansion plays that survive long procurement cycles.
You’ll inherit a partially formed team, spanning individual contributors and managers. You'll hire and run the initial team yourself. As the book expands you'll continue to add managers underneath you and manage through them. We're looking for someone who has already led a success business in regulated environments and wants to build the operating model that lets it scale.
Responsibilities:
Directly manage and develop a team of Customer Success Managers covering Financial Services and Healthcare & Life Sciences enterprise accounts — the Regulated Industries book — across all Anthropic products.
Own the hiring plan for the team, including sourcing for regulated-industry experience, onboarding and ramp design; later, hire and develop team leads and shift to managing through them.
Coach the team on success practice specific to regulated customers. That includes navigating compliance, procurement, security and model-risk reviews; building champions across business, technology and risk functions; change management under strict controls; and value realization across consumption and seat-based models.
Drive team accountability to core CS metrics: expansion (consumption growth, adoption), customer health, retention (NRR) and customer satisfaction (CSAT).
Join strategic customer engagements and escalations, with executive presence in front of CIOs, CISOs, chief risk and compliance officers, heads of business lines and board-level sponsors.
Build and refine the regulated-industries success methodology. Success planning frameworks that map the governance path to consumption; QBR and executive-briefing templates; security and compliance readiness playbooks; reference architectures and expansion playbooks that transfer from one regulated customer to the next.
Partner closely with the Regulated Industries sales organization to align on account strategy, set clear ownership between AEs and CSMs, and manage handoffs so long deployment cycles don't stall between teams.
Collaborate with Product, Engineering, Security, Legal and Marketing to advocate for regulated customers' needs and translate field signal into product direction.
Establish an AI-first, innovation-focused team culture; improve team processes and deepen hands-on product expertise.
Conduct regular 1:1s, performance reviews and career development planning for direct reports.
Own portfolio-level planning and forecasting, including renewal-risk mitigation and consumption development across the regulated book.
Serve as the escalation point for at-risk customers and complex situations in the team's portfolio.
Develop advocacy assets for regulated customers: case studies, references and reference architectures that can be shared within compliance constraints.
Champion responsible AI deployment practices with customers and represent Anthropic's values in every customer interaction.
You may be a good fit if you have:
10+ years in customer success, account management or customer-facing roles, with 5+ years of front-line management experience; 2+ years of experience managing managers.
Direct experience driving a Success business with regulated customers — financial services, healthcare and life sciences, or comparable regulated sectors. That means working through compliance, procurement, security review, risk and legal gates and consensus-building across executives to get to consumption.
A proven track record of managing and building customer success teams in SaaS, API or AI/ML companies.
Experience managing enterprise portfolios, including accounts with multi-million dollar annual contract values and deployment cycles measured in quarters, not weeks.
Demonstrated ability to drive outcomes in organizations with many decision-makers and no single owner, and to coach a team to do the same.
A strong understanding of both consumption-based and seat-based business models, with a record of driving adoption, expansion and value realization across them.
Experience developing repeatable frameworks, playbooks or enablement programs that other teams adopted independently of you.
Technical fluency to understand AI/ML products and the deployment, data and security considerations regulated customers raise.
Working knowledge of the regulatory and compliance frameworks these customers operate under e.g. HIPAA, FDA and healthcare data-security requirements
Strong executive presence with both business and risk-side leaders. Represents Anthropic credibly in a CISO or model-risk conversation as well as a CFO one.
Strong business acumen: articulating value, calculating ROI and driving customer business outcomes.
The ability to balance strategic thinking with tactical execution, and to context-switch between coaching, customer engagement and operational planning.
A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality
Passion for responsible AI development and for helping customers transform their businesses with cutting-edge technology.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$350,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
География найма не уточнена
Hybrid
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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УдалённоseniorMapbox is distributed across time zones and we make most decisions in documents and Slack
УдалённоseniorГеография найма не уточнена
seniorUnited States; We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications; We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics
УдалённоRemote, Canada; Remote, Poland; Remote, United Kingdom; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
Cheyenne, WY
Casper, WY
St. Louis, MO
УдалённоSuperb organization and the ability to manage multiple complex engagements concurrently across many stakeholders and time zones
Redwood City, CA, United States OR San Francisco, CA, United States OR Chicago, IL, United States OR New York, NY, United States; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance