Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Fin is preparing for it's next phase of expansion and are hiring managers across every segment.
Fin is the leading AI agent for customer service, and we’re scaling our North America sales team to match demand. As Manager, Account Executives, you’ll lead a team of Fin AEs who win new logos and grow a portfolio of existing customers. Reporting to the Director, Sales, you’ll own the strategy, operating plan, and results for your team.
We’re looking for an experienced first-line leader who hires and develops great sellers, coaches them through complex deals, and partners across functions to build a repeatable, customer-centric sales motion. You’ll play a central role in shaping our value-led sales strategy and scaling the NAMER sales engine alongside our Salesforce counterparts.
This is a builder’s role. The market is moving fast, the playbook is still being written, and we need a leader who is innovative, agile, and resilient.
What will I be doing?
Sales strategy and planning
Own both new logo and expansion targets for your territory.
Turn company goals into a team plan that delivers predictable, repeatable performance.
Own pipeline generation, quality, and hygiene, and forecast accurately.
Build new sales motions where needed to capture market or segment opportunities.
Set clear performance expectations and KPIs for your team.
Deal and account leadership
Act as executive sponsor on the largest deals in your pipeline, and get hands-on when it counts.
Coach sellers to close six- and seven-figure opportunities, which exist in every segment.
Own executive relationships in top accounts and ensure customers realize value after the sale.
Stay close to customer needs, competitors, and market trends.
Hiring and team development
Recruit, onboard, and retain top sales talent.
Coach through regular deal reviews, call feedback, and development plans.
Build a culture of accountability, curiosity, and high performance.
Cross-functional collaboration
Partner with the Salesforce core sales organization to identify accounts and territories for your team, and advocate for Fin as a strong fit within the portfolio.
Work with SDR, Enablement, Marketing, Solutions Engineering, and Forward Deployed Engineering to drive pipeline and improve the sales process.
Reporting and analytics
Report regularly to senior leadership on team performance, pipeline, and market conditions.
Use data to recommend changes that improve performance and hit growth targets.
What skills do I need?
5+ years in a quota-carrying new business role with a record of overachievement, including complex deals involving procurement, legal, and security (must have 6 figure closing experience) .
3+ years of people management experience leading quota-carrying sellers.
A track record of, and passion for, hiring, coaching, and developing top talent.
Success building and executing sales strategy, ideally in a product overlay or co-prime selling environment.
Strong new logo acumen with experience self generating pipeline
Operational excellence and forecasting expertise.
A builder mindset, with experience shaping go-to-market strategy and sales programs (capacity, territory, quota, headcount).
AI fluency
Bonus Skills & Attributes
Experience selling a consumption-based or AI product.
*
Proof of eligibility to work in the United States is required.
The OTE range for candidates within the Greater Chicago Area is $247,860 - $314,440. Actual OTE pay will depend on a variety of factors such as education, skills, experience, location, etc. The OTE pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Fin is preparing for it's next phase of expansion and are hiring managers across every segment.
Fin is the leading AI agent for customer service, and we’re scaling our North America sales team to match demand. As Manager, Account Executives, you’ll lead a team of Fin AEs who win new logos and grow a portfolio of existing customers. Reporting to the Director, Sales, you’ll own the strategy, operating plan, and results for your team.
We’re looking for an experienced first-line leader who hires and develops great sellers, coaches them through complex deals, and partners across functions to build a repeatable, customer-centric sales motion. You’ll play a central role in shaping our value-led sales strategy and scaling the NAMER sales engine alongside our Salesforce counterparts.
This is a builder’s role. The market is moving fast, the playbook is still being written, and we need a leader who is innovative, agile, and resilient.
What will I be doing?
Sales strategy and planning
Own both new logo and expansion targets for your territory.
Turn company goals into a team plan that delivers predictable, repeatable performance.
Own pipeline generation, quality, and hygiene, and forecast accurately.
Build new sales motions where needed to capture market or segment opportunities.
Set clear performance expectations and KPIs for your team.
Deal and account leadership
Act as executive sponsor on the largest deals in your pipeline, and get hands-on when it counts.
Coach sellers to close six- and seven-figure opportunities, which exist in every segment.
Own executive relationships in top accounts and ensure customers realize value after the sale.
Stay close to customer needs, competitors, and market trends.
Hiring and team development
Recruit, onboard, and retain top sales talent.
Coach through regular deal reviews, call feedback, and development plans.
Build a culture of accountability, curiosity, and high performance.
Cross-functional collaboration
Partner with the Salesforce core sales organization to identify accounts and territories for your team, and advocate for Fin as a strong fit within the portfolio.
Work with SDR, Enablement, Marketing, Solutions Engineering, and Forward Deployed Engineering to drive pipeline and improve the sales process.
Reporting and analytics
Report regularly to senior leadership on team performance, pipeline, and market conditions.
Use data to recommend changes that improve performance and hit growth targets.
What skills do I need?
5+ years in a quota-carrying new business role with a record of overachievement, including complex deals involving procurement, legal, and security (must have 6 figure closing experience) .
3+ years of people management experience leading quota-carrying sellers.
A track record of, and passion for, hiring, coaching, and developing top talent.
Success building and executing sales strategy, ideally in a product overlay or co-prime selling environment.
Strong new logo acumen with experience self generating pipeline
Operational excellence and forecasting expertise.
A builder mindset, with experience shaping go-to-market strategy and sales programs (capacity, territory, quota, headcount).
AI fluency
Bonus Skills & Attributes
Experience selling a consumption-based or AI product.
*
Proof of eligibility to work in the United States is required.
The OTE range for candidates within the San Francisco Bay Area is $275,400 - $349,375. Actual OTE pay will depend on a variety of factors such as education, skills, experience, location, etc. The OTE pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS
- Senior Software Engineer, Flood Risk
- Location: Espoo, Finland (relocation supported)
- Team: Flood Risk, Flood Solutions
- Reports to: Flood Risk Team Lead
- Workplace model: Hybrid (minimum 3 days per week in the office)
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS
We are looking for a Senior Software Engineer to turn ICEYE's flood observation history into data products that help customers understand flood risk at their locations and areas of interest.
ICEYE has observed floods worldwide with its synthetic aperture radar (SAR) satellite constellation for years, so we know where water has gone, how deep it got, and how often it returns. We are turning our analysis catalog into predictive insights and building a product that gives customers near real-time understanding of flood risk for a location of interest.
You will join a senior team where the data scientists and machine learning engineers build the flood models, and you make them work in production, 24/7.
YOUR DAY-TO-DAY RESPONSIBILITIES
You will own how flood risk gets from our models and data into customers' hands. In practice, that means:
- Design and build the services and pipelines that compute, store, and serve flood risk for any location or area of interest.
- Take models from notebooks to production with the data scientist and the ML engineer: tested, versioned code; reproducible inference; staged rollouts; and drift monitoring. A big part of the job is deciding what gets pre-computed and what runs at request time.
- Design API-first. The contract is agreed before the code; the OpenAPI specification is the source of truth, and the documentation (reference, examples, changelog) lives in the repository as code, reviewed and validated in CI like everything else.
- Build security and privacy in as a day 0 item: authentication, authorization, tenant isolation, least privilege, data minimization, and audit trails, so we can reproduce and explain every response we have served. You take part in threat modeling.
- Run what you build, with automated tests and deployments, SLOs, dashboards and alerts, and automating away toil. This role includes an on-call rotation.
- Design for data at scale (years of observations, customer portfolios of any size): data models, storage formats, partitioning and the batch versus streaming trade-offs, watching cost per request as closely as latency.
- Make architecture decisions with our Staff Engineers (they work across the teams) and write them down as lightweight ADRs.
- Mentor teammates and help the data and ML colleagues with production engineering practices (they will teach you flood science in return).
WHAT WE ARE LOOKING FOR
Must have
- 5+ years building and running production software in the cloud (AWS, Kubernetes, Docker), owning design and delivery at senior level.
- You have operationalized machine learning models: taken research or notebook code into a production service or batch pipeline, and kept it versioned, reproducible, and monitored after launch.
- You have architected and built API-first products for external customers, and evolved them without breaking callers (versioning, error contracts, backward compatibility).
- API documentation as code is normal for you: OpenAPI with real examples, generated references, docs checked in CI.
- You design with security and privacy as the default, backed by practical experience in OAuth 2.0 and OIDC, authorization models, the OWASP API Security Top 10, and protecting customer data.
- You have operated software 24/7; high automation, test automation, and observability (metrics, logs, tracing, SLOs, alerting) are what you live and breathe, and you have learned from real incidents.
- Experience designing data-intensive applications: data modeling, storage formats, partitioning, and performance and cost at scale.
- Deep proficiency in Python for production services and data processing, and you are comfortable reading (and refactoring) a data scientist's notebook.
- Good communication; you can explain a technical trade-off to an engineer, a data scientist, a product person, or a customer, and you are comfortable shaping a product while it is still being defined.
- Hands-on use of AI coding assistants and agents in your daily work, with judgment on where they help and where they do not.
Nice to have
- Go for the services where raw performance matters.
- MLOps and model serving tooling (MLflow, ONNX, SageMaker, feature stores and the like).
- Geospatial data at scale: rasters, xarray, rasterio, GDAL, PostGIS, Cloud Optimized GeoTIFF, Zarr.
- Insurance, catastrophe modeling, or flood risk; knowing what an insurer does with a risk score at quote time helps a lot.
- ISO 27001, SOC 2, DORA, or GDPR in a regulated data environment, including customer security reviews.
- Terraform.
APPLICATION PROCESS
1. Talent Acquisition Partner screening
2. Director interview
3. Live Coding and Whiteboarding
4. SVP interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: San Francisco
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is redefining what’s possible in legal work by combining cutting-edge AI with intuitive product experiences. As we scale rapidly and take on increasingly complex use cases, we’re expanding our product engineering team to accelerate our ability to ship fast, delight users, and build infrastructure that scales with us.
Agents at Harvey let lawyers turn their expertise into reusable, automated work: custom agents and workflows that draft, review and analyze across a firm’s documents. The Agents team owns Agent Builder, the Agents experience, workflows and the foundations underneath them: orchestration, durable execution, permissions and reliability. Other Harvey products build on this platform as well.
As Engineering Manager, you’ll lead a large, senior team of full-stack and backend engineers through the shift from single-turn assistants to long-running, multi-agent systems that firms trust with their most sensitive work. This role is equal parts product judgment and systems depth.
We move with urgency, bias toward simplicity, and expect our leaders to be hands-on when needed. If you’re energized by ownership, decisive execution, and solving real user problems, we'd love to hear from you.
WHY NOW
- Agents are how firms put Harvey to work: lawyers are turning their expertise into reusable agents and workflows that run across their documents and matters.
- The work is moving from single-turn assistance to long-running, scheduled and multi-agent work. That demands durable execution, sandboxed tools and recovery from failure at scale.
- Agents now reach deep into a firm’s most sensitive data, so permissions, tenant isolation and governance have to hold everywhere an agent can act.
- Other Harvey products are building on this platform, so its quality and speed set the pace for much of the company.
- We need a leader who can raise the bar on reliability and evaluation while the team keeps shipping quickly.
WHAT YOU’LL DO
- Lead the Agents engineering team, a group of senior full-stack and backend engineers building Agent Builder, the Agents experience, workflows and the runtime underneath them.
- Own reliability and quality for agent and workflow execution, including on-call health, incident follow-through, SLOs and evals as part of how the team ships.
- Set technical direction for orchestration, durable execution and agent composition, and stay close enough to the code to make sound architecture calls and unblock hard problems.
- Hold a high bar on security and customer data boundaries, so permissions, isolation and admin controls are designed in from the start rather than patched later.
- Partner with Product, Design and Data Science on what agents should do for lawyers. Work with Agent Platform, Infrastructure and Security on the shared foundations.
- Shape how the team builds with AI coding agents: review practices, verification and test infrastructure that keep quality high as output grows.
- Hire, develop and retain strong engineers, grow tech leads, and build a team culture of ownership and candor.
WHAT YOU HAVE
- You have 3+ years managing engineering teams, including teams of 10 or more, and 5+ years as a backend or full-stack engineer before that.
- You’ve shipped LLM-powered or agentic products in production and understand orchestration, tool use, evals, and latency and cost trade-offs from experience.
- You’ve operated multi-tenant systems with strict security, permission or compliance requirements, and you treat a permissions bug as a trust issue.
- You’re comfortable going deep on distributed systems: workflow engines such as Temporal, queues, sandboxing and long-running jobs.
- You have strong product judgment and can weigh speed, quality and user impact in a domain where accuracy matters.
- You lead by raising the bar on quality without slowing the team down. You know when to step in and when to let your tech leads lead.
- Nice to have: experience with builder, low-code or automation tools for non-engineers, or with legal or other professional-services workflows.
COMPENSATION RANGE
$260,000 - $330,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Athens, Greece
Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to
apply now!
📥
PeopleCert
is looking for an experienced
Senior Learning Associate
to join our
Product Development
team. The ideal candidate will be responsible for designing, developing and implementing innovative, engaging, and effective training programs for a fast-paced corporate environment.
As a Senior Learning Associate, your tasks will include the following:
Develop and design great learning experiences and products, including Official Books, Official Training Materials for instructor-led and e-learning courses, and Exams.
Apply instructional design principles and adult learning theory utilizing a variety of media and technologies.
Continuously improve as per latest trends and feedback analysis.
Be at the top of technology solutions, and use the latest tools as per the latest tech trends (e.g. AI, Adaptive learning/assessment, etc.).
Work effectively within a team, including Commissioning Editors, Project Editors, Project Managers, Developers, Trainers, Subject Matter Experts.
What we look for:
Bachelor's degree in Instructional Design, Education, or related field, Master’s Degree will be considered an asset.
Experience in designing and developing instructor-led training, virtual classroom training, and blended learning solutions, preferable in the training sector.
Knowledge and experience with instructional design methodologies such as ADDIE, SAM.
Proficient in using eLearning development software, such as Adobe Captivate and Articulate Rise and/or Storyline.
Experience with learning management systems (LMS).
Native or excellent command of the English language (C2 level certification desired, LanguageCert C2 LTE or C2 IESOL certificate would be a plus).
Advanced computer literacy is required. ECDL Advanced level certification is desirable.
Excellent teamwork and project management skills, with the ability to manage multiple projects simultaneously in a fast-paced environment.
Excellent interpersonal, verbal, and written communication skills, with the ability to build relationships and collaborate with stakeholders at all levels of the organization.
What we offer:
Competitive remuneration package 💲
Work in an international, dynamic, and fun atmosphere 💯
Two
free
vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓
Huge learning experience in using best practices and a global environment 📈
Constant personal and professional development 🥇
If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you!
About PeopleCert
PeopleCert
is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.
Quality, Innovation, Passion, Integrity, Velocity and Clarity
are the core values that guide everything we do.
Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.
Working on Home Office (HO) Secure English Language Tests (SELTs)
Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.
If working on the SELT service in the UK, background checks will include:
A basic or enhanced Disclosure Barring Service (DBS) check
Right to Work in the UK check (including nationality, identity and place of residence)
HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)
Financial background check
Employment reference check.
If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK.
In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.
Kindly submit your CV in English. All applications will be treated with strict confidentiality.
Location: Athens, Greece
Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with a presence in more than 200 countries worldwide? If so, this is the chance to
apply now! 📥
PeopleCert
is looking for a
Senior Content Associate / Senior Editorial Associate
, experienced in publishing English content, who will be responsible for commissioning, developing, reviewing, editing, and proofreading our Business & IT products, i.e. ITIL, PRINCE2, DevOps Institute.
As a Senior Content Associate your tasks will include the following:
Develop, edit and proofread content to ensure alignment with product specifications, instructional design specifications, structure and language consistency and excellent quality
Work closely with subject-matter experts, commissioning editor, product development, and product management to ensure that core guidance is aligned with the product specification
Source and liaise with Subject-Matter Experts (SMEs) and external partners, integral to product development
Liaise with various other internal and external teams to ensure the successful development and delivery of products, including designers, product team, marketing and printing
Monitor the process and report to the Project Manager, to ensure that projects are delivered to the agreed deadline, budget and specifications
What we look for:
Bachelor’s degree in a similar field
3+ years experience in a similar role in publishing, including experience in managing SMEs and learning assets including Books, Digital Content and Training Materials
Exceptional copywriting, copyediting and proofreading skills
Proven experience in working well under pressure with tight deadlines, as well as solid teamwork and project management skills
Experience in Learning Management Systems (LMS) & Content Creation for learning platforms, will be an asset
Native or excellent command of the English language (C2 level certification is required, LanguageCert C2 LTE or C2 IESOL certificate would be a plus)
Be at the top of technology solutions, and use the latest tools as per the latest tech trends (e.g. creating content with AI tools)
Knowledge & understanding of PRINCE2 or ITIL qualifications will be an asset
Advanced computer literacy is required. ECDL Advanced level certification is desirable
Excellent interpersonal, verbal, and written communication skills
Well organized, detail-oriented, and analytical. Decision-making, able to work in a high-volume, complex, and fast-paced publishing pipeline
Ability to spot potential issues before they arise and escalate as necessary, and navigate/ negotiate competing demands and priorities from across the business
What we offer:
Competitive remuneration package 💲
Work in an international, dynamic, and fun atmosphere 💯
Two
free
vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓
Complimentary coffee and tea in all our premises ☕
Huge learning experience in using best practices and a global environment 📈
Constant personal and professional development 🥇
Relocation package
If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you!
About PeopleCert
PeopleCert
is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.
Quality, Innovation, Passion, Integrity, Velocity and Clarity
are the core values which guide everything we do.
Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.
Working on Home Office (HO) Secure English Language Tests (SELTs)
Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.
If working on the SELT service in the UK, background checks will include:
A basic or enhanced Disclosure Barring Service (DBS) check
Right to Work in the UK check (including nationality, identity and place of residence)
HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)
Financial background check
Employment reference check.
If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK.
In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.
Kindly submit your CV in English. All applications will be treated with strict confidentiality.
Location: Athens, Greece
Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to
apply now!
📥
PeopleCert
is looking for a
Senior Assessment Associate
, who will manage and deliver our world-class examination documents. From facilitating the development of syllabi to coordinating post-launch reviews of exam questions. The successful candidate will collaborate with other teams to support the development and maintenance of the qualifications schemes and he/she creates high-quality output within agreed timeframes and budgets.
As a Senior Assessment Associate your tasks will include the following:
Work with a range of teams to develop assessment documents that accurately test the core guidance of a product, and that meet the need of the business.
Facilitate meetings with external experts to develop and review assessment documents.
Provide insight and advice on potential exam/assessment designs that are suitable for a proposed qualification.
Review and approve exam documents (questions, syllabi, sample papers, specifications) against agreed quality criteria.
Investigate and propose solutions in response to candidate complaints and potential malpractice.
Provide creative solutions to the challenges that arise during the development and maintenance of assessment documents, while adhering to a schedule, budget (track of all spending), and quality requirements.
Document and maintain the processes used in the development and maintenance of examination documents- identify issues and initiate changes as appropriate.
Work with the Assessment Team to ensure that all PeopleCert exam-related processes comply with appropriate standards at both national and international levels (and where relevant coordinate with the accreditation team on the delivery of this).
Input into the annual and strategic business plans for PeopleCert and relevant monthly reports.
Manage exam changelogs and the related change/ development activities in accordance with best-practice project management.
What we look for:
Bachelor’s degree in a similar field.
Experience in development, production, and delivery of examination services.
Proven experience and knowledge of processes for developing qualifications and related syllabuses, together with examination and assessment design and delivery.
Experience in Learning Management Systems (LMS) & Content Creation for learning platforms, will be an asset.
Proven experience in a supervisory role.
Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.
Strong project management skills and knowledge.
Self-reliant and resourceful, able to work under pressure, to multi-task, facilitate and coordinate teams and resources.
Knowledge of exam development platforms will be an asset.
Excellent command of the English language (C2 level certification is required, LanguageCert C2 LTE or C2 IESOL certificate would be a plus).
Be at the top of technology solutions, and use the latest tools as per the latest tech trends (e.g. creating content with AI tools).
Advanced computer literacy is required. ECDL Advanced level certification is desirable.
Excellent interpersonal, verbal, and written communication skills.
Ability to build and maintain relationships across different functions and organization levels, showing an understanding of, and sensitivity to stakeholder needs.
What we offer:
Competitive remuneration package 💲
Work in an international, dynamic and fun atmosphere 💯
Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓
Huge learning experience in using best practices and global environment 📈
Constant personal and professional development 🥇
If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you!
About PeopleCert
PeopleCert
is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.
Quality, Innovation, Passion, Integrity, Velocity and Clarity
are the core values that guide everything we do.
Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.
Working on Home Office (HO) Secure English Language Tests (SELTs)
Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.
If working on the SELT service in the UK, background checks will include:
A basic or enhanced Disclosure Barring Service (DBS) check
Right to Work in the UK check (including nationality, identity, and place of residence)
HO security check (Baseline Personnel Security Standard (BPSS) or Counter-Terrorist Check (CTC)
Financial background check
Employment reference check.
If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK.
In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.
All applications will be treated with strict confidentiality.
Location: Athens, Greece
Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to
apply now
!
PeopleCert
is looking for a
Growth & Performance Marketing Manager
, who will own the digital sales and revenue impact of the products in their portfolio. You will plan, run and optimise performance marketing across paid, email and owned channels, and you will be accountable for the product metrics and sales numbers they deliver. You will work closely with Product, CRM & Analytics and regional teams, turning data into decisions that grow revenue, conversion and customer value.
As a Growth & Performance Marketing Manager, your tasks will be the following:
Own sales, revenue and conversion targets for our product portfolio.
Plan and optimise performance campaigns across PPC, paid social, SEO/SEM and email, managing budget allocation to maximise ROI and ROAS.
Track and report product and funnel metrics (traffic, conversion rate, CAC, revenue, customer value) and act on what the data shows.
Collect, analyze and interpret data from multiple sources to track performance and identify areas for growth and optimization.
Run A/B tests and conversion optimisation initiatives across the funnel, from campaign to checkout.
Collaborate with cross-functional teams to enhance product offerings and improve user experience.
Analyze customer behavior to tailor personalized marketing strategies that lift conversion and retention.
Regularly monitor and report results-led updates with clear recommendations.
Generate actionable insights and recommendations based on data analysis to support decision-making and drive business growth.
Manage agency and vendor partners, setting clear goals and holding them accountable for performance.
What we look for:
Bachelor's degree in Digital Marketing, Business Analysis, Mathematics or Economics.
5+ years in performance marketing or digital sales, with a track record of delivering measurable revenue growth.
Proven ownership of budgets and sales or revenue targets.
Strong analytical skills with GA4, Google Tag Manager and BI or reporting tools (e.g. Power BI, Looker Studio).
Hands-on experience with PPC, paid social, SEO/SEM, email marketing and conversion optimisation.
Creative thinker with the ability to identify and solve problems efficiently.
Hands-on experience using AI tools to improve marketing performance.
Excellent communication and teamwork skills, with the ability to work in a fast-paced environment.
Organizational skills and attention to detail.
Excellent command of the English language (C2 level certification desired; LanguageCert C2 LTE or C2 IESOL certificate would be a plus).
Advanced computer literacy is required; ECDL Advanced level certification is desirable.
What we offer:
Competitive remuneration package 💲
Work in an international, dynamic and fun atmosphere 💯
Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓
Huge learning experience in using best practices and global environment 📈
Constant personal and professional development 🥇
If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you!
About PeopleCert
PeopleCert
is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.
Quality, Innovation, Passion, Integrity, Clarity, and Velocity are the core values which guide everything we do.
Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.
Working on Home Office (HO) Secure English Language Tests (SELTs)
Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.
If we work on the SELT service in the UK, background checks will include:
If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK.
All applications will be treated with strict confidentiality.
Location: Athens, Greece
Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to
apply now!
📥
PeopleCert
is looking for a
Content Lead
, experienced in Publishing with English content, who will be responsible for a team of Editors commissioning, developing, reviewing, editing, and proofreading our Business & IT products, i.e. ITIL, PRINCE2, DevOps Institute.
As a Content Lead your tasks will include the following:
Manage a team of Editors
Develop, edit and proofread content to ensure alignment with product specifications, instructional design specifications, structure and language consistency and excellent quality
Work closely with subject-matter experts, product development and product management to ensure that core guidance is aligned with the product specification
Source and liaise with Subject-Matter Experts (SMEs) and external partners, integral to product development
Liaise with various other internal and external teams to ensure the successful development and delivery of products, including designers, product team, marketing and printing
Monitor the process and report to the Project Manager, to ensure that projects are delivered to the agreed deadline, budget and specifications
What we look for:
5-10 years experience in leading editorial teams (of 5+ members)
10+ years experience in an Editorial role in publishing, including experience in managing SMEs and learning assets including Books, Digital Content and Training Materials
Exceptional copywriting, copyediting and proofreading skills
Proven experience in working well under pressure with tight deadlines, as well as solid teamwork and project management skills
Experience in Learning Management Systems (LMS) & Content Creation for learning platforms will be an asset
Native or excellent command of the English language (C2 level certification is required, LanguageCert C2 LTE or C2 IESOL certificate would be a plus)
Be at the top of technology solutions, and use the latest tools as per the latest tech trends (e.g. creating content with AI tools)
Knowledge & understanding of PRINCE2 or ITIL qualifications will be an asset
Advanced computer literacy is required. ECDL Advanced level certification is desirable
Excellent interpersonal, verbal, and written communication skills
Well organized, detail-oriented, and analytical. Decision-making, able to work in a high-volume, complex, and fast-paced publishing pipeline
Ability to spot potential issues before they arise and escalate as necessary, and navigate/ negotiate competing demands and priorities from across the business
What we offer:
Competitive remuneration package 💲
Work in an international, dynamic and fun atmosphere 💯
Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓
Huge learning experience in using best practices and global environment 📈
Constant personal and professional development 🥇
If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you!
About PeopleCert
PeopleCert
is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.
Quality, Innovation, Passion, Integrity, Clarity and Velocity
are the core values that guide everything we do.
Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.
Working on Home Office (HO) Secure English Language Tests (SELTs)
Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.
If working on the SELT service in the UK, background checks will include:
A basic or enhanced Disclosure Barring Service (DBS) check
Right to Work in the UK check (including nationality, identity and place of residence)
HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)
Financial background check
Employment reference check.
If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK.
In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.
Kindly submit your CV in English. All applications will be treated with strict confidentiality.
Location: Egypt
ABOUT THE ROLE
Cincom is bringing Level 1 support, hosting support and infrastructure together into one 24/7 Service Operations function, reporting directly to the COO. It covers all of our main product lines, including CPQ, Eloquence, Cincom Smalltalk, Mantis, Supra and Control, along with the customer environments we host and manage and the infrastructure they run on.
Today, these areas work differently from one product to the next. Processes, tools and standards vary in many cases, and too much depends on a few people who know a product or a platform inside out. We want one modern, professional operation that runs around the clock and that customers experience the same way, whichever product they use and wherever/however it is deployed.
We are looking for someone to build this team and lead it. You will set the operating model, lead the three teams, own escalations through to resolution, and put the tooling, processes and measures in place to run Service Operations as a true 24/7 managed service. You will sit on the COO’s leadership team and take on wider operational responsibility as the function matures. It is a senior leadership role, but you will need to stay close enough to the work to know what good looks like and to step in when it counts.
WHY THIS ROLE
This is a new function with a direct line to the COO. You will shape it from the start, with real backing to change how we work and a clear mandate to build a professional service that customers value. It is also a role with room to grow: as the function matures, we expect you to take on wider operational responsibility across the business.
The role is remote and the location is open. Because Service Operations runs 24/7, you will take part in senior escalation cover for major incidents, and potentially travel occasionally to meet the team and customers.
KEY RESPONSIBILITIES
Team Leadership & People Management
Lead the three teams that report to you, specifically, Level 1 Support, Hosting Support and Infrastructure Management, and build and retain Level 2 knowledge over time.
Build out the Level 1 team, starting with a new team being established, and make sure it works hand in hand with our existing product support specialists in the Cincom business.
Hire, develop and coach the team, and cross-skill people across products and platforms so we are not reliant on any one person.
Set clear objectives, give regular feedback, and build a team that takes ownership of the customer’s problem.
Operational Leadership
Sit on the COO’s leadership team and contribute to decisions across engineering, delivery and operations.
Deputise for the COO on operational matters when needed, and take on wider operational responsibility as the function matures.
Own the Service Operations budget, including hosting and infrastructure costs, and help deliver against the business’s cost and efficiency targets.
Manage key operational suppliers and contracts, working with the COO and PartnerOne Group procurement and IT where Group agreements apply.
Building a 24/7 Service Operations Function
Design and run Service Operations as a true 24/7 service, with coverage, rotas and on-call arrangements that match our customer commitments.
Build out-of-hours models that make good use of the team, without burning people out.
Replace product-by-product ways of working with one consistent model for intake, triage, severity and prioritisation.
Bring in modern support practice, including ITIL-aligned incident, problem and change management and knowledge-centred support.
Build a proper Managed Services approach for our hosted platforms, working across the Hosting Support and Infrastructure teams and with the Client Success Team for our key accounts.
Escalation Management to Level 2 and 3
Own the escalation process from Level 1 into Level 2/3: product engineering teams for product issues, and Services consultants for issues in project deliverables, where necessary.
Set clear criteria for when and how issues escalate, so they arrive with the right information, and nothing gets lost in the handover.
Track every escalated issue through to resolution, keep customers informed, chase when timescales slip.
Review escalation trends with the product heads, push recurring issues back for permanent fixes and inclusion in roadmaps and make sure what we learn is captured in the smart knowledge base.
Hosting Support
Hold overall accountability for the customer environments Cincom hosts and manages, delivered through the Hosting Support team, and stay engaged with customer hosted deployments and associated metrics.
Make sure hosted services meet their commitments on availability, monitoring, backups, patching, disaster recovery and incident response, around the clock, providing a true Managed Service.
Turn hosting into a consistent, repeatable managed service that our commercial team can understand and sell with confidence.
Infrastructure
Lead the Infrastructure team and own the hardware and deployment design for hosted and on-premise customer environments. Software design stays with the product engineering teams.
Set infrastructure standards and reference architectures for each product, covering capacity, resilience, security and cost.
Plan capacity and sizing with the product and project delivery teams, so customer environments are built right first time.
Keep our cloud and infrastructure estate, including Azure and Kubernetes, secure, patched, documented and cost-effective.
Tooling, Automation & AI
Make Zoho Desk the single platform for support, configured properly and used consistently across every product, with integrations into other Cincom operational platforms as required.
Build and maintain a knowledge base (working with Cincom designated AI tools) that customers and the team actually use and expand self-service and automation where it saves everyone effort.
Work with our AI team to explore and develop AI-assisted Level 1 support, including local-language support, with validation before answers reach customers.
Performance, Reporting & Compliance
Set and track SLAs and internal service levels for response and resolution, by severity.
Report on ticket trends by product, customer, region, severity and SLA tracked resolution time, alongside hosting availability and infrastructure cost, not just ticket status, and review them monthly with the COO.
Lead the response to major incidents, with clear and timely communication to customers following a well-documented process.
Make sure support, hosting and infrastructure processes provide the evidence we need for ISO 27001 and SOC 2, and support our obligations to customers in regulated sectors.
Requirements
WHAT WE'RE LOOKING FOR
Essential Experience
Experience leading support, hosting or infrastructure operations for enterprise software customers, ideally across more than one product.
Experience leading several teams through team leads, at senior management level.
A track record of building or reshaping a support or operations function, not only running an existing one.
Experience running or building a 24/7 support operation, including on-call and potential follow-the-sun models.
Experience managing escalations into engineering teams and holding them to agreed timescales.
Experience running SLA-based support for business-critical customer systems.
Experience owning an operational budget, including hosting and infrastructure costs.
Technical Knowledge
Strong grounding in incident, problem and change management (ITIL or equivalent).
Solid understanding of hosted and cloud infrastructure, Azure or similar, including monitoring and alerting, high availability, backup and disaster recovery, and management of guaranteed up-time.
Familiarity with containerised deployments such as Kubernetes, and with infrastructure-as-code.
Comfortable with service desk platforms, reporting and automation.
Leadership & Interpersonal Skills
Calm and clear with customers and senior colleagues, especially when things go wrong.
Uses data to manage performance and to make the case for change.
Builds trust across Engineering, Delivery and Client Success, and gets things done without relying on authority.
Thinks beyond their own function, and is comfortable representing operations at leadership and Group level.
Fluent Business English communication.
Desirable
Hands-on experience with Zoho Desk or a comparable service desk platform.
Experience introducing AI-assisted support, knowledge-centred support or self-service.
ITIL 4 certification.
Additional languages, particularly French, German, Italian.
Experience supporting customers in regulated sectors such as financial services and insurance, and familiarity with ISO 27001 and SOC 2.
Experience with cloud cost management or FinOps practices.
Benefits
Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law)
Full-time role
Availability for occasional short travels
Payment in USD
Equipment provided by the company
Contractor fee range - $3,900–$6,000 USD per month
Equal Opportunity Employer
PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
AI Use Disclosure
During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights.
This job posting is for an existing vacancy.
Location: Toronto, Canada
Love football (soccer) and have an entrepreneurial mindset?
Stranger Soccer is expanding across key cities worldwide and is seeking a License Owner to launch and grow the Stranger Soccer operation in Toronto.
This is not a salaried management role—it's an opportunity for an entrepreneurial individual to build and operate something of their own while making football more accessible in their local community. We're looking for someone ambitious, community-driven, and passionate about the game.
Does This Sound Like You?
Visit
www.strangersoccer.com
and explore the
"Bring Stranger Soccer to Your City"
section to learn more.
If this opportunity aligns with your goals, complete the interest form to start the conversation. We also recommend downloading the Stranger Soccer app to experience the platform firsthand.
Your Responsibilities
Launch and grow the Stranger Soccer brand in Toronto
Recruit, train, and manage a small local team (2–3 people), supported by Official Hosts
Secure suitable football venues and regular playing opportunities
Drive marketing and customer growth through digital and local initiatives
Oversee game operations while delivering an outstanding player experience
Work closely with Stranger Soccer HQ, supported by established operations and technology teams
What We're Looking For
Passion for football and strong connections within the local football community
Experience in management, operations, sales, or customer-facing roles
An entrepreneurial mindset and ability to work independently
A strong sense of ownership and ambition to grow Stranger Soccer locally
Motivation to deliver results, with rewards tied to performance and growth
About Stranger Soccer
Football is loved by billions, yet many still struggle to play regularly. Stranger Soccer makes playing football as easy and convenient as going for a jog or visiting the gym.
Our app lets players discover nearby games, book a spot, and simply turn up to play.
Founded in Singapore, Stranger Soccer now operates across 10+ cities and has delivered over 100,000 games worldwide. We're looking for passionate License Owners who want to bring this experience to their communities—whether you call it Fussball, Fútbol, Calcio, or football.
Our Mission
To make playing football as easy as going for a jog.
Our Vision
A world where playing football is as popular and accessible as watching football.
Ready to be part of the journey?
We'd love to hear from you.
Location: Paris, France
Love football (soccer) and have an entrepreneurial mindset?
Stranger Soccer is expanding across key cities worldwide and is seeking a License Owner to launch and grow the Stranger Soccer operation in Paris.
This is not a salaried management role—it's an opportunity for an entrepreneurial individual to build and operate something of their own while making football more accessible in their local community. We're looking for someone ambitious, community-driven, and passionate about the game.
Does This Sound Like You?
Visit
www.strangersoccer.com
and explore the
"Bring Stranger Soccer to Your City"
section to learn more.
If this opportunity aligns with your goals, complete the interest form to start the conversation. We also recommend downloading the Stranger Soccer app to experience the platform firsthand.
Your Responsibilities
Launch and grow the Stranger Soccer brand in Paris
Recruit, train, and manage a small local team (2–3 people), supported by Official Hosts
Secure suitable football venues and regular playing opportunities
Drive marketing and customer growth through digital and local initiatives
Oversee game operations while delivering an outstanding player experience
Work closely with Stranger Soccer HQ, supported by established operations and technology teams
What We're Looking For
Passion for football and strong connections within the local football community
Experience in management, operations, sales, or customer-facing roles
An entrepreneurial mindset and ability to work independently
A strong sense of ownership and ambition to grow Stranger Soccer locally
Motivation to deliver results, with rewards tied to performance and growth
About Stranger Soccer
Football is loved by billions, yet many still struggle to play regularly. Stranger Soccer makes playing football as easy and convenient as going for a jog or visiting the gym.
Our app lets players discover nearby games, book a spot, and simply turn up to play.
Founded in Singapore, Stranger Soccer now operates across 10+ cities and has delivered over 100,000 games worldwide. We're looking for passionate License Owners who want to bring this experience to their communities—whether you call it Fussball, Fútbol, Calcio, or football.
Our Mission
To make playing football as easy as going for a jog.
Our Vision
A world where playing football is as popular and accessible as watching football.
Ready to be part of the journey?
We'd love to hear from you.
Location: Miami, United States
Love football (soccer) and have an entrepreneurial mindset?
Stranger Soccer is expanding across key cities worldwide and is seeking a License Owner to launch and grow the Stranger Soccer operation in Miami.
This is not a salaried management role—it's an opportunity for an entrepreneurial individual to build and operate something of their own while making football more accessible in their local community. We're looking for someone ambitious, community-driven, and passionate about the game.
Does This Sound Like You?
Visit
www.strangersoccer.com
and explore the
"Bring Stranger Soccer to Your City"
section to learn more.
If this opportunity aligns with your goals, complete the interest form to start the conversation. We also recommend downloading the Stranger Soccer app to experience the platform firsthand.
Your Responsibilities
Launch and grow the Stranger Soccer brand in Miami
Recruit, train, and manage a small local team (2–3 people), supported by Official Hosts
Secure suitable football venues and regular playing opportunities
Drive marketing and customer growth through digital and local initiatives
Oversee game operations while delivering an outstanding player experience
Work closely with Stranger Soccer HQ, supported by established operations and technology teams
What We're Looking For
Passion for football and strong connections within the local football community
Experience in management, operations, sales, or customer-facing roles
An entrepreneurial mindset and ability to work independently
A strong sense of ownership and ambition to grow Stranger Soccer locally
Motivation to deliver results, with rewards tied to performance and growth
About Stranger Soccer
Football is loved by billions, yet many still struggle to play regularly. Stranger Soccer makes playing football as easy and convenient as going for a jog or visiting the gym.
Our app lets players discover nearby games, book a spot, and simply turn up to play.
Founded in Singapore, Stranger Soccer now operates across 10+ cities and has delivered over 100,000 games worldwide. We're looking for passionate License Owners who want to bring this experience to their communities—whether you call it Fussball, Fútbol, Calcio, or football.
Our Mission
To make playing football as easy as going for a jog.
Our Vision
A world where playing football is as popular and accessible as watching football.
Ready to be part of the journey?
We'd love to hear from you.
Location: Dallas, United States
Love football (soccer) and have an entrepreneurial mindset?
Stranger Soccer is expanding across key cities worldwide and is seeking a License Owner to launch and grow the Stranger Soccer operation in Dallas.
This is not a salaried management role—it's an opportunity for an entrepreneurial individual to build and operate something of their own while making football more accessible in their local community. We're looking for someone ambitious, community-driven, and passionate about the game.
Does This Sound Like You?
Visit
www.strangersoccer.com
and explore the
"Bring Stranger Soccer to Your City"
section to learn more.
If this opportunity aligns with your goals, complete the interest form to start the conversation. We also recommend downloading the Stranger Soccer app to experience the platform firsthand.
Your Responsibilities
Launch and grow the Stranger Soccer brand in Dallas
Recruit, train, and manage a small local team (2–3 people), supported by Official Hosts
Secure suitable football venues and regular playing opportunities
Drive marketing and customer growth through digital and local initiatives
Oversee game operations while delivering an outstanding player experience
Work closely with Stranger Soccer HQ, supported by established operations and technology teams
What We're Looking For
Passion for football and strong connections within the local football community
Experience in management, operations, sales, or customer-facing roles
An entrepreneurial mindset and ability to work independently
A strong sense of ownership and ambition to grow Stranger Soccer locally
Motivation to deliver results, with rewards tied to performance and growth
About Stranger Soccer
Football is loved by billions, yet many still struggle to play regularly. Stranger Soccer makes playing football as easy and convenient as going for a jog or visiting the gym.
Our app lets players discover nearby games, book a spot, and simply turn up to play.
Founded in Singapore, Stranger Soccer now operates across 10+ cities and has delivered over 100,000 games worldwide. We're looking for passionate License Owners who want to bring this experience to their communities—whether you call it Fussball, Fútbol, Calcio, or football.
Our Mission
To make playing football as easy as going for a jog.
Our Vision
A world where playing football is as popular and accessible as watching football.
Ready to be part of the journey?
We'd love to hear from you.
Location: Chicago, United States
Love football (soccer) and have an entrepreneurial mindset?
Stranger Soccer is expanding across key cities worldwide and is seeking a License Owner to launch and grow the Stranger Soccer operation in Chicago.
This is not a salaried management role—it's an opportunity for an entrepreneurial individual to build and operate something of their own while making football more accessible in their local community. We're looking for someone ambitious, community-driven, and passionate about the game.
Does This Sound Like You?
Visit
www.strangersoccer.com
and explore the
"Bring Stranger Soccer to Your City"
section to learn more.
If this opportunity aligns with your goals, complete the interest form to start the conversation. We also recommend downloading the Stranger Soccer app to experience the platform firsthand.
Your Responsibilities
Launch and grow the Stranger Soccer brand in Chicago
Recruit, train, and manage a small local team (2–3 people), supported by Official Hosts
Secure suitable football venues and regular playing opportunities
Drive marketing and customer growth through digital and local initiatives
Oversee game operations while delivering an outstanding player experience
Work closely with Stranger Soccer HQ, supported by established operations and technology teams
What We're Looking For
Passion for football and strong connections within the local football community
Experience in management, operations, sales, or customer-facing roles
An entrepreneurial mindset and ability to work independently
A strong sense of ownership and ambition to grow Stranger Soccer locally
Motivation to deliver results, with rewards tied to performance and growth
About Stranger Soccer
Football is loved by billions, yet many still struggle to play regularly. Stranger Soccer makes playing football as easy and convenient as going for a jog or visiting the gym.
Our app lets players discover nearby games, book a spot, and simply turn up to play.
Founded in Singapore, Stranger Soccer now operates across 10+ cities and has delivered over 100,000 games worldwide. We're looking for passionate License Owners who want to bring this experience to their communities—whether you call it Fussball, Fútbol, Calcio, or football.
Our Mission
To make playing football as easy as going for a jog.
Our Vision
A world where playing football is as popular and accessible as watching football.
Ready to be part of the journey?
We'd love to hear from you.
Location: Brisbane, Australia
Love football (soccer) and have an entrepreneurial mindset?
Stranger Soccer is expanding across key cities worldwide and is seeking a License Owner to launch and grow the Stranger Soccer operation in Brisbane.
This is not a salaried management role—it's an opportunity for an entrepreneurial individual to build and operate something of their own while making football more accessible in their local community. We're looking for someone ambitious, community-driven, and passionate about the game.
Does This Sound Like You?
Visit
www.strangersoccer.com
and explore the
"Bring Stranger Soccer to Your City"
section to learn more.
If this opportunity aligns with your goals, complete the interest form to start the conversation. We also recommend downloading the Stranger Soccer app to experience the platform firsthand.
Your Responsibilities
Launch and grow the Stranger Soccer brand in Brisbane
Recruit, train, and manage a small local team (2–3 people), supported by Official Hosts
Secure suitable football venues and regular playing opportunities
Drive marketing and customer growth through digital and local initiatives
Oversee game operations while delivering an outstanding player experience
Work closely with Stranger Soccer HQ, supported by established operations and technology teams
What We're Looking For
Passion for football and strong connections within the local football community
Experience in management, operations, sales, or customer-facing roles
An entrepreneurial mindset and ability to work independently
A strong sense of ownership and ambition to grow Stranger Soccer locally
Motivation to deliver results, with rewards tied to performance and growth
About Stranger Soccer
Football is loved by billions, yet many still struggle to play regularly. Stranger Soccer makes playing football as easy and convenient as going for a jog or visiting the gym.
Our app lets players discover nearby games, book a spot, and simply turn up to play.
Founded in Singapore, Stranger Soccer now operates across 10+ cities and has delivered over 100,000 games worldwide. We're looking for passionate License Owners who want to bring this experience to their communities—whether you call it Fussball, Fútbol, Calcio, or football.
Our Mission
To make playing football as easy as going for a jog.
Our Vision
A world where playing football is as popular and accessible as watching football.
Ready to be part of the journey?
We'd love to hear from you.
Location: Berlin, Germany
Love football (soccer) and have an entrepreneurial mindset?
Stranger Soccer is expanding across key cities worldwide and is seeking a License Owner to launch and grow the Stranger Soccer operation in Berlin.
This is not a salaried management role—it's an opportunity for an entrepreneurial individual to build and operate something of their own while making football more accessible in their local community. We're looking for someone ambitious, community-driven, and passionate about the game.
Does This Sound Like You?
Visit
www.strangersoccer.com
and explore the
"Bring Stranger Soccer to Your City"
section to learn more.
If this opportunity aligns with your goals, complete the interest form to start the conversation. We also recommend downloading the Stranger Soccer app to experience the platform firsthand.
Your Responsibilities
Launch and grow the Stranger Soccer brand in Berlin
Recruit, train, and manage a small local team (2–3 people), supported by Official Hosts
Secure suitable football venues and regular playing opportunities
Drive marketing and customer growth through digital and local initiatives
Oversee game operations while delivering an outstanding player experience
Work closely with Stranger Soccer HQ, supported by established operations and technology teams
What We're Looking For
Passion for football and strong connections within the local football community
Experience in management, operations, sales, or customer-facing roles
An entrepreneurial mindset and ability to work independently
A strong sense of ownership and ambition to grow Stranger Soccer locally
Motivation to deliver results, with rewards tied to performance and growth
About Stranger Soccer
Football is loved by billions, yet many still struggle to play regularly. Stranger Soccer makes playing football as easy and convenient as going for a jog or visiting the gym.
Our app lets players discover nearby games, book a spot, and simply turn up to play.
Founded in Singapore, Stranger Soccer now operates across 10+ cities and has delivered over 100,000 games worldwide. We're looking for passionate License Owners who want to bring this experience to their communities—whether you call it Fussball, Fútbol, Calcio, or football.
Our Mission
To make playing football as easy as going for a jog.
Our Vision
A world where playing football is as popular and accessible as watching football.
Ready to be part of the journey?
We'd love to hear from you.
Location: Atlanta, United States
Love football (soccer) and have an entrepreneurial mindset?
Stranger Soccer is expanding across key cities worldwide and is seeking a License Owner to launch and grow the Stranger Soccer operation in Atlanta.
This is not a salaried management role—it's an opportunity for an entrepreneurial individual to build and operate something of their own while making football more accessible in their local community. We're looking for someone ambitious, community-driven, and passionate about the game.
Does This Sound Like You?
Visit
www.strangersoccer.com
and explore the
"Bring Stranger Soccer to Your City"
section to learn more.
If this opportunity aligns with your goals, complete the interest form to start the conversation. We also recommend downloading the Stranger Soccer app to experience the platform firsthand.
Your Responsibilities
Launch and grow the Stranger Soccer brand in Atlanta
Recruit, train, and manage a small local team (2–3 people), supported by Official Hosts
Secure suitable football venues and regular playing opportunities
Drive marketing and customer growth through digital and local initiatives
Oversee game operations while delivering an outstanding player experience
Work closely with Stranger Soccer HQ, supported by established operations and technology teams
What We're Looking For
Passion for football and strong connections within the local football community
Experience in management, operations, sales, or customer-facing roles
An entrepreneurial mindset and ability to work independently
A strong sense of ownership and ambition to grow Stranger Soccer locally
Motivation to deliver results, with rewards tied to performance and growth
About Stranger Soccer
Football is loved by billions, yet many still struggle to play regularly. Stranger Soccer makes playing football as easy and convenient as going for a jog or visiting the gym.
Our app lets players discover nearby games, book a spot, and simply turn up to play.
Founded in Singapore, Stranger Soccer now operates across 10+ cities and has delivered over 100,000 games worldwide. We're looking for passionate License Owners who want to bring this experience to their communities—whether you call it Fussball, Fútbol, Calcio, or football.
Our Mission
To make playing football as easy as going for a jog.
Our Vision
A world where playing football is as popular and accessible as watching football.
Ready to be part of the journey?
We'd love to hear from you.
Atlanta, United States
San Francisco, California
ГибридseniorLocation: Espoo, Finland (relocation supported)
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