Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE TEAM:
You'll join our GTM Systems team, which owns the systems LangChain's go-to-market actually runs on — Salesforce above all: the account and contact model, territory and routing, the sales process from first touch to closed-won, and the quote-to-cash and provisioning stack behind it.
We design and ship internal product for the GTM organization. AI agents do a growing share of the building: they draft design docs, open changes, and run Salesforce deployments, while humans hold the approval gates. Build capacity — engineers plus the agent bench — sits on this team, and you'll help decide what it works on next.
ABOUT THE ROLE:
You'll own the requirements, prioritization, and quality bar for LangChain's Salesforce-centered GTM systems, turning ambiguous revenue-team needs into shipped process and systems changes that scale.
This is not a ticket queue role. You'll be accountable for a small number of high-leverage GTM systems programs at a time: defining the problem, aligning stakeholders, specifying the solution, and ensuring what ships changes how the revenue org operates.
You'll work across Sales, Marketing, Partnerships, Support, and Finance in a fast-changing environment where priorities move quickly and influence matters more than reporting lines. The core challenge is operating with authority but not control: aligning teams around tradeoffs as the business changes underneath the plan.
You won't be expected to write production code. You will be expected to write clear enough specifications that engineers and AI coding agents can build from them, and to review the output with enough Salesforce and systems judgment to decide whether it is correct.
Location: San Francisco Bay Area — in office 4 days a week. The people whose processes you're redesigning are in this building, and so are the engineers who build LangGraph.
WHAT YOU'LL OWN:
Carry multi-quarter programs
- Own the Salesforce sales process from lead to close — routing, qualification, territory assignment, and stage progression — driving each initiative from discovery through UAT, change management, and adoption.
- Be the person stakeholders come to before they file a request, especially when the system was never designed for what the business now needs.
- Own the intake and prioritization model for hundreds of quarterly GTM systems requests, ensuring the team works on the highest-leverage business problems rather than the loudest tickets.
Own what gets specified and what ships
- Run discovery and turn ambiguous asks into BRDs, process flows, data models, and acceptance criteria — with a clear problem statement and ROI justification, precise enough to execute without a second conversation.
- Hold the quality gate: you write the specification, engineers and coding agents write the code, and nothing reaches production without your sign-off.
- Run vendor evaluations when the right answer is buy, integrate, or replace rather than build.
Protect revenue data integrity
- Trace anomalies in revenue fields — Net ARR, initial pipeline, lead source — back to the automation, trigger, or integration that wrote them.
- Own the reconciliation seam between Salesforce, usage-based billing, and cloud-marketplace transactions.
- Identify which design decisions are load-bearing and which are cosmetic, and catch the downstream failure modes before they reach production.
WHAT SUCCESS LOOKS LIKE:
In your first 6–12 months, you might:
- Redesign the lead-to-opportunity process so routing, qualification, and stage progression are measurable, enforceable, and adopted by the field.
- Create a prioritization model for hundreds of GTM systems requests per quarter, with clear tradeoffs and business rationale.
- Ship a Salesforce change that improves pipeline hygiene, quote-to-cash accuracy, provisioning reliability, or cloud marketplace reconciliation.
- Establish a specification and UAT standard that engineers and AI agents can reliably build against.
- Build enough trust with Sales, Marketing, Partnerships, Support, and Finance that stakeholders bring you the problem before they prescribe the solution.
WHAT YOU'LL NEED TO BE SUCCESSFUL:
SYSTEMS AND DOMAIN DEPTH
- Domain and tenure — 6–8 years in business systems, sales systems, revenue systems, or GTM systems, with Salesforce as your primary platform throughout.
- Sales process depth — you've partnered with Sales Ops on the things reps feel every day: territory and account coverage, lead qualification and routing, stage gates, and pipeline and forecast hygiene.
- Sales systems / RevOps depth — experience across quote-to-cash, CPQ, territory and lead routing, forecasting, or adjacent revenue processes.
- Technical fluency — you can read a data model, a Flow, and enough Apex to design against what's really there, even though you are not expected to write production code.
PROGRAM LEADERSHIP
- Program ownership — you've been the single accountable owner, at the working level negotiating the commitments yourself, of a program that spanned four or more functions and changed how a revenue org works day to day.
- Release risk — you've delivered a program into a core system on a release process you didn't control, where another team's change could break your release.
- Re-scoping under change — you've re-scoped a program mid-flight because the business changed under it, a sponsor moved, or the original scope no longer matched reality.
- Holding the line — you've turned down a request with executive backing and kept the relationship; you hold the line when something breaks pricing discipline, a legal constraint, or the architecture, and you arrive with the alternative.
JUDGMENT AND COMMUNICATION
- One tradeoff, two audiences — you write for the reader in front of you, not the one you find easiest: the VP gets the page, the engineer gets the spec.
- Maximum agency — you find the friction and start the project. You don't wait for a ticket.
- AI judgment — you give an agent the same brief you'd give a new engineer, and you check its work the same way.
- Architecture judgment — you know which design calls are load-bearing and which are cosmetic: why a usage event belongs on its own object rather than a field on Account, and how you'd catch that renaming one picklist breaks the provisioning saga before anyone deploys it.
STRONG SIGNALS:
None of these is a screen; any one makes you useful faster.
- You've owned a core Salesforce object domain — Account, Contact, Lead, or Opportunity — through a full redesign.
- You've traced a Salesforce field into a usage record into a provisioning step, and seen what broke downstream when it moved.
- You've worked with cloud marketplace operations — AWS or GCP private offers, co-sell, entitlement mapping, metering, and the failure modes when they break.
- You've worked with usage-based billing systems such as Metronome, Orb, or similar, and CRM↔billing identity reconciliation.
- You have LangChain or LangGraph experience, or you're excited to learn it here from the people who build it.
Annual salary range: $180-200k USD
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Remote EMEA
Workplace: Remote
A QUICK RUN-DOWN OF THE JOB
We’re looking for a Product Manager to join LI.FI and help raise the bar on how our aggregation product performs in the real world. You’ll own two sides of the same mission: driving execution quality so every liquidity source behaves as intended and transaction success rates meet our standards, and leading how we add new liquidity sources and ecosystems to grow the product’s reach.
You’ll work closely with our Expansion team, partnering hand in hand with the tech lead to turn complex technical and business needs into clear, well-scoped work for engineering. You’ll also manage relationships with external partners like decentralised exchanges, and collaborate across BD, QA, and Data to keep the product reliable and improving.
The role reports to our Product Lead and sits within a small, focused product team.
Please note: This role is remote within Europe. Your application will not be considered otherwise.
WHAT YOU’LL DO
- Own execution quality for our aggregation product, defining what good looks like and driving the monitoring, metrics, and features that get us there
- Lead the onboarding of new liquidity sources and ecosystems end to end, from identifying opportunities to driving them to launch
- Work hand in hand with the Expansion tech lead to translate business and technical needs into well-defined tickets and specs for engineering
- Monitor API behaviour and the performance of our tools, catching issues before they reach partners and users
- Build and maintain relationships with third parties, including decentralised exchanges and other liquidity partners
- Collaborate closely with BD, QA, and Data to align on priorities, surface issues, and feed improvements back into the product
WHAT MAKES A GOOD CANDIDATE
- Ideally 5+ years of experience as a Product Manager, with a strong track record in a technical product environment
- Blockchain experience is a must: ideally coming from a blockchain company so you can hit the ground running on how the ecosystem works
- Strong analytical and data-driven mindset, with the ability to interpret data, spot patterns, and translate findings into product decisions
- Excellent communicator, confident talking to external partners like decentralised exchanges and able to translate technical issues into clear, actionable solutions
- Strong attention to detail: you notice when something is off and dig into it
- AI literate: you actively use AI tools in your workflow and understand how to apply them to product work
- Collaborative mindset, strong organisational skills, and a process-oriented approach to work
NICE TO HAVE
- Track record of working on data products
- Experience monitoring API performance or working on execution quality in a technical product
- Familiarity with aggregation, routing, or liquidity-related products in crypto or fintech
We encourage you to apply if you feel your experience and skills equip you for this job but are not listed here!
COMPANY CULTURE
- Embracing the differences
- Embrace your own differences
- Respect and welcome the unique qualities of others
- See others’ differences as an opportunity to grow
- Own it, do it
- Own tasks end-to-end
- Hold yourself to a high bar for execution
- Make bold decisions, and be accountable
- Understand your limitations and seek for help
- Fail forward
- Try - don’t be afraid to fail
- Learn - don’t make the same mistake twice
- Adapt - grow with the experience
- Have fun together
- Take the time to get to know and understand each other better
- Don’t take yourself too seriously and keep it light-hearted
- Fun should be coming from a place of love and respect
WHAT YOU’LL GET
- Annual company offsites — we've explored Thailand, Vietnam, Morocco, and Greece together. Next stop for 2027: TBD!
- 30 days of PTO
- Flexible remote days
- Flexible working hours
- Equity participation from day 1
- Entitlement to work computer (choice of equipment)
- An annual 1,000€ personal development budget once you have worked 6+ months (pro-rated the first year)
- A one-time 1,000€ remote budget to use on coworking, office setup, etc.
If you join us as an independent contractor, you’re only entitled to the first five benefits of this list.
APPLICATION PROCESS
Setting yourself up for success starts with the application! Click here https://www.notion.so/Setting-yourself-up-for-a-great-start-112f0ff14ac780d58c6ee346f3856bec?pvs=21 to discover valuable tips that will help you navigate our application process effectively.
LI.FI http://LI.FI is an equal opportunity employer. We encourage individuals of all backgrounds to apply. Join us in our dedication to fostering a workplace that values and respects each team member's unique contributions.
Shortlisted candidates will undergo a comprehensive interview process, including a people operations interview, a take-home assignment, a meet-the-team & founder interview, and a reference check.
For more information, visit our page https://www.notion.so/Hiring-Process-at-LI-FI-2e3ec55d96114976abc635866ae73ea3?pvs=21 detailing our hiring process!
Location: San Francisco
Workplace: OnSite
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Role Summary
We're looking for a proactive, detail-oriented Workplace Operations Manager to keep our San Francisco office running smoothly. You'll be the backbone of our day-to-day operations. Managing everything from vendor relationships and office logistics to event planning. This is a great fit for someone who thrives in a fast-paced environment, loves solving problems before they become problems, and takes pride in creating a great workplace experience for the whole team.
What You Will Do:
- Provide on-site support and serve as a first point of contact for employee questions
- Perform daily inspections to keep the workplace clean, safe, and orderly.
- Manage office repairs, maintenance schedules, and vendor relationships, escalating issues when necessary.
- Handle incoming mail and package processing.
- Support and manage onsite programs including food, snack, and beverage services.
- Manage vendor relationships and contracts in partnership with Legal, Finance, and Procurement, from sourcing through renewal.
- Plan and execute employee engagement events for the local team.
- Serve as the primary point of contact for facilities issues and building management.
- Help maintain a safe, organized, and welcoming office environment.
Who You Are:
- 3+ years of experience in an office management or workplace operations role (startup or tech company experience a plus)
- Excellent organizational skills with strong attention to detail
- Strong written and verbal communication skills, with a friendly, professional demeanor
- Ability to multitask and prioritize in a fast-paced, ever-changing environment
- A proactive, "can-do," "no task too small" attitude and a genuine desire to help others
- Tech-savvy with Google Workspace, Slack, Notion, and ticketing systems
- Experience working across different time zones is a plus
- A collaborative team player who works well with colleagues across departments and builds strong relationships throughout the office
- A plus: experience with access control and visitor management systems (e.g., badge provisioning, guest registration, security credentialing)
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Europe
Workplace: Remote
ABOUT ENEBA
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
ABOUT THE TEAM
Behind every groundbreaking product, there’s an awesome team - Fraud & Risk Operations is one of the cornerstones of Eneba’s success. This team plays a critical role in safeguarding our platforms, protecting user trust, and ensuring that every transaction - whether on our core marketplace or in other products - is as secure and fair as possible.
We’re looking for a Fraud Specialist who is passionate about analyzing fraud patterns, identifying anomalies, and helping us build robust systems that keep our users and platform safe.
If you're a self-starter with a passion for finding anomalies and closing loopholes before they become threats - this is your team.
Responsibilities
- Review alerts daily. Work through fraud and payment alerts and decide whether each case is fraud, a false positive or needs escalation.
- Investigate transactions manually. Check orders and accounts for third-party fraud signals (stolen cards, account takeover, linked accounts) and record a clear decision.
- Recover good customers. Review blocked orders for false positives and flag patterns that keep blocking legitimate buyers.
- Label cases for our risk models. Tag reviewed transactions accurately so our in-house rules and models learn from them.
- Answer PSP and law enforcement requests. Reply to payment provider and police requests within SLA and escalate high-impact ones to Analysts.
- Support Customer Support. Resolve fraud-related tickets from CS so they can give customers a fast, correct answer.
- Prepare dispute evidence. Gather and enrich order data for chargeback representment.
- Spot and escalate trends. Raise new attack patterns, spikes or rule gaps to Analysts with the evidence behind them.
- Keep SOPs current. Update guides when a process or pattern changes.
Requirements
- 1+ year in fraud operations. Hands-on case review in e-commerce, fintech, payments or a marketplace.
- Third-party fraud knowledge. Understanding of card-not-present fraud, stolen cards and account takeover.
- Pattern recognition at scale. You spot inconsistencies across orders, accounts and devices, case by case and through bulk data reviews (spreadsheets, exports, query results), and you explain why they matter.
- Root cause thinking. You ask why a case happened and propose a follow-up action, beyond closing the ticket.
- Clear written & spoken English. You write precise replies to PSPs, authorities and internal teams.
- Daily AI and data tool use. You work comfortably with spreadsheets, back-office tools and AI assistants.
- Prepare dispute evidence. Gather and enrich order data for chargeback representment.
Nice to have
- Payments fundamentals. 3DS/SCA, authorisation flows and decline reasons.
- Card scheme rules. Chargeback reason codes and fraud monitoring programs such as Visa VAMP and Mastercard ECM.
- SQL or Databricks. Enough to pull and filter your own case data.
- Rule-based systems. Experience with risk rules, scores or fraud vendor dashboards.
- Digital goods or gaming background. Gift cards, game keys, top-ups.
- Cross-functional collaboration. Experience working with Customer Support, Payments, Product or Data teams to resolve cases and improve processes.
What it’s like to work at Eneba
*Opportunity to help scale a unique product.
*Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
*Paid volunteering opportunities.
*Work location of your choice: office, remote, opportunity to work and travel.
*Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
Location: Abu Dhabi, UAE
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Role Overview
This is a hands-on, full-cycle role that owns the whole fraud control loop:
investigate, analyze, set up rules, monitor, and improve.
You will work tickets daily, turn what you find into data-backed fraud rules and strategies, monitor how they perform, and keep refining them. Each stage feeds the next.
You will own the card risk control strategy, from set-up through ongoing performance, and be accountable for the fraud rate and the interception rate.
Key Responsibilities
1. Investigation
Handle card risk tickets daily: review rule-triggered alerts, investigate suspicious accounts and transactions, and decide on block, decline, step-up, or card-lifecycle actions within SLA
Investigate fraud typologies: account takeover, card testing, BIN attacks, merchant collusion, friendly fraud, and first-party abuse
Assess merchant and transaction risk by MCC risk type, including high-risk merchants and non-card payment flows
Manage disputes and chargebacks end to end under Visa/Mastercard rules: evidence, representation, pre-arbitration, and arbitration
2. Data Analysis
Turn investigation findings into patterns: analyze ticket, alert, and transaction data to identify fraud trends, attack vectors, and coverage gaps
Measure false positives against loss to judge whether existing rules are effective
3. Rule Set-up
Design and set up fraud rules, velocity limits, and strategies based on the analysis
Make sure rule triggers and decisions stay compliant; escalate linked AML/sanctions concerns to Compliance
4. Rule Monitoring
Continuously monitor alert and ticket data after rules go live
Track and report KPIs: fraud loss rate (bps), chargeback ratio, approval rate, alert handling time, recovery rate
Keep the programme within scheme monitoring thresholds (e.g. VAMP, ECM/EFM) and support scheme and partner audits
5. Rule Improvement
Adjust, retire, and add rules in response to monitoring results, balancing fraud loss against false positives and approval rate
Feed fraud trends back to Product and Engineering to improve onboarding, 3DS, and authorisation controls
Requirements
3+ years in card fraud strategy or payments risk at an issuer, EMI, neobank, PSP, or card programme manager
Proven hands-on experience building and tuning fraud rules and strategies, not only working tickets
Hands-on knowledge of Visa and/or Mastercard dispute rules, reason codes, and chargeback timelines
Experience with MCC-based risk, high-risk merchants, and non-card payments
Strong data skills: SQL and Excel/Sheets to pull, slice, and explain fraud trends
Fluent English; Mandarin or other European languages are a plus
Nice to Have
Crypto-linked or prepaid/debit card programme experience, including crypto-to-fiat conversion at authorisation
Card risk control experience across multiple countries/regions
Experience launching a card programme in a new market or with a new BIN sponsor
Scheme monitoring programme remediation experience
Python or BI tooling (Looker, Tableau, Metabase)
Certifications: CFE, ACAMS, or equivalent
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Garching bei München, Germany
Workplace: OnSite
Bei Knuspr definieren wir den Lebensmitteleinkauf neu. Um täglich Tausende Kunden zuverlässig mit frischen, regionalen Lebensmitteln und Artikeln des täglichen Bedarfs zu beliefern, braucht es ein hocheffizientes operatives Rückgrat.
Als Central Flow Lead bist du die zentrale Steuerungsinstanz für den Personaleinsatz und den operativen Durchfluss in unseren deutschen Fulfillment Centern. Von deinem Büroarbeitsplatz in Garching überwachst du die operative Leistung in Echtzeit, steuerst die Personalkapazitäten dynamisch und stimmst dich direkt mit den Teams vor Ort ab, um jeden Standort auf maximaler Effizienz zu halten.
Deine Mission ist direkt: Live-Daten in unmittelbare Handlungen übersetzen. Indem du Engpässe frühzeitig erkennst, Personal bedarfsgerecht zwischen den Bereichen ausbalancierst und die Abläufe synchronisierst, stellst du sicher, dass jede Bestellung reibungslos bearbeitet und pünktlich ausgeliefert wird.
WARUM DIESE ROLLE SPANNEND IST:
- Büroarbeitsplatz: Du arbeitest ausschließlich im Control Office in Garching, ohne körperliche Lagertätigkeit, und steuerst die Abläufe vom Schreibtisch aus über Dashboards und Steuerungstools
- Einfluss auf nationaler Ebene: Steuere die Personaleinsatzplanung und den operativen Durchsatz mehrerer deutscher Fulfillment Center
- Echtzeit-Entscheidungen: Arbeite in einem hochdynamischen Umfeld, in dem Live-Daten unmittelbar zu spürbaren operativen Anpassungen führen
- Intelligente Logistik & Technologie: Gestalte die Schnittstelle zwischen Lagerautomatisierung, WMS-Plattformen und datengestützter Personalsteuerung aktiv mit
WAS WIR ZUSÄTZLICH ZUM GRUNDGEHALT BIETEN:
- Tägliche Essenspauschale: Zusätzliche 9,00 € steuerfreier Essenszuschuss pro Arbeitstag
- Täglicher Fahrtkostenzuschuss: Zusätzliche 5,00 € täglicher Zuschuss zu deinen Fahrtkosten
- Halbjährliche Gutscheine: 300,00 € in Gutscheinen zweimal jährlich (insgesamt 600,00 € pro Jahr)
- Knuspr Xtra Account: 10 % Cashback auf deine Bestellungen direkt als Knuspr-Guthaben
- CorporateBenefits: Vergünstigungen auf Fitness, Reisen, Event-Tickets, Shopping und mehr
Deine Aufgaben
- Abläufe im Blick behalten: Du verfolgst unsere Dashboards in Echtzeit und sorgst dafür, dass die richtigen Kollegen/-innen zur richtigen Zeit im richtigen Bereich sind. Dafür nutzt du unsere zentralen Steuerungstools
- Kapazitäten flexibel ausbalancieren: Wenn sich das Auftragsvolumen oder die Prioritäten an einem Standort ändern, passt du Personalverteilung und Schichtpläne entsprechend an
- Operative Kennzahlen aktiv steuern: Du hast kritische Bereitstellungszeiten und Leerläufe fest im Blick, deckst Engpässe sofort auf und greifst korrigierend ein
- Standortübergreifend zusammenarbeiten: Du stimmst dich eng mit den Führungskräften und Teams auf der Fläche ab, damit Anpassungen gut umgesetzt werden und unsere Prozessstandards eingehalten werden
- Gemeinsam besser werden: Du analysierst Schichtleistungen, entdeckst wiederkehrende Prozesslücken, überprüfst gemeinsam mit den Standorten unsere SOP-Standards und hilfst mit deinem Feedback, unsere internen Tools weiterzuentwickeln
WAS DU MITBRINGST:
- Operativer Hintergrund: Eine abgeschlossene Ausbildung als Speditionskaufmann/-frau oder eine vergleichbare Qualifikation, wie z.B. praktische Erfahrung als Disponent, in der Schichtkoordination, operativen Einsatzplanung oder Personaleinsatzsteuerung, idealerweise in Logistik, Lager, Einzelhandel, E-Commerce oder Fulfillment.
- Erfahrung in einem Leitstand, Control Center oder Control Tower, im Workforce Management oder mit automatisierten Lägern ist ein Plus.
- Sprachkenntnisse: Sehr gute Englischkenntnisse für die tägliche Kommunikation. Gute Ungarischkenntnisse für die klare Abstimmung mit den Teams auf der Fläche sind ein großer Vorteil
- Schichtbereitschaft: Bereitschaft zur Arbeit in einem 24-Stunden-Dreischichtsystem von Montag bis Samstag
- Operativer Weitblick: Du behältst komplexe Abläufe souverän im Blick, verknüpfst operative Schnittstellen und steuerst Maßnahmen standortübergreifend und zielgerichtet.
- Analytische Schärfe: Du verstehst KPIs, SLAs, Workflow-Steuerung sowie Personaleinsatzplanung – und triffst auch unter Druck sichere, datenbasierte Entscheidungen
- Technologiekompetenz: Du arbeitest sicher mit Echtzeit-Dashboards, WMS-Plattformen und Tools zur automatisierten Steuerung des Arbeitskräfteflusses
#LI-FK1
Location: Zürich, CH
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The IT Operations team keeps Anthropic running. We want every employee to do their best work without friction. We're hiring an IT Support Engineer who pairs strong technical skills with a service mindset and good judgment. Anthropic is growing fast, and IT needs to keep pace. That means onboarding at scale, automating repetitive work (including with Claude), and improving the day-to-day employee experience. You'll handle support across our mostly macOS environment and help with the operational work that lets us scale. You'll work closely with IT Engineering and Security, with room to grow into more technical infrastructure work over time. This isn't a scripted support role. You'll have real ownership, use your judgment to improve our processes, and grow with the team as we scale.
Key responsibilities
Triage and resolve issues across hardware, software, networking, and accounts, mostly through our ticketing system, plus Slack and in-person
Diagnose and fix issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian)
Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement
Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs)
Handle escalations that need cross-team coordination
Join an on-call rotation for urgent issues outside business hours
Provide hands-on support for user technology, AV systems, conference rooms, and printers
Communicate clearly with users at every technical level
Write and maintain internal documentation, including runbooks, how-to guides, and knowledge base articles
Spot patterns in support requests, surface recurring issues, and flag opportunities to automate
Help streamline onboarding and other high-volume operations as we scale
Contribute to automation efforts
Maintain and improve device management, identity, and access systems
Write scripts (Bash, Python) to automate repetitive tasks
Minimum qualifications
Hands-on IT support experience, ideally in a fast-paced environment
Experience supporting macOS endpoints, and comfortable supporting ChromeOS, iOS, and Android
Experience with Google Workspace administration
Experience with Slack administration, including workspace management, permissions, and troubleshooting
Experience supporting and administering other SaaS tools
Understanding of identity and access fundamentals: SSO, MFA, directory services
Familiarity with MDM fundamentals and endpoint management concepts
Basic scripting (Bash or Python) for automation
Strong troubleshooting skills, with a methodical and persistent approach
Clear communicator who enjoys helping people solve problems
Take ownership of problems and follow through until they're resolved
Preferred qualifications
Familiarity with zero-trust security concepts and endpoint security tooling
Networking basics: DNS, DHCP, VPNs
Experience with IT projects beyond day-to-day support, such as migrations, tool rollouts, or process redesigns
Experience using AI tools to improve personal or team productivity
Interest in developing deeper technical skills and taking on more complex systems administration over time
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: MX - Mexico City, Mexico
Scopely
is hiring a
People Operations Partner
to work on a hybrid basis from our Mexico City hub.
The
People Operations Partner
makes the employee experience run smoothly for our North America employees. You’ll bring operational expertise and a continuous improvement mindset to onboarding, local benefits, global mobility, and everything between. You care about getting the details right, and you’re always looking for a simpler, faster, better way to do things. Compliance is part of how we work, and your focus is delivering accurate, thoughtful, people-first service.
What You’ll Do
Employee Experience and Lifecycle Management
Own onboarding for new hires and deliver People Operations new hire orientations that make a strong first impression.
Confirm all new hires have the legal right to work and have completed required documentation before day one.
Maintain accurate and up-to-date employee records.
Support internal and external audits by ensuring employee documentation is completed.
Conduct employment verifications.
Partner with the People Business Partner (PBP) org and Legal on offboarding to make the exit experience smooth and respectful.
Act as a trusted advisor to PBPs, managers, and employees, offering clear guidance on local requirements and processes.
Continuous Improvement and Process Excellence
Drive ongoing improvements to People Operations processes, reducing manual work, errors, and turnaround time.
Generate and analyze JIRA and People Analytics metrics to spot trends, inform decisions, and improve productivity, including through the use of AI.
Create and maintain SOPs for core People processes, with clear roles and responsibilities.
Collaborate with Legal, IT, and HR Tech to refine HR systems and keep them efficient and aligned with data privacy requirements.
Local Benefits Support
Support employee and manager questions on local benefits, providing timely and accurate answers.
Partner with local brokers in Mexico City to administer benefits, resolve issues, and support open enrollment and renewals.
Identify recurring questions and gaps, and turn them into clearer communications, FAQs, and improved processes.
Global Mobility Support
Support Global Mobility cases from start to finish, coordinating with the Global Mobility team, Legal, and external providers.
Coordinate with vendors on relocation services and travel visa support, keeping timelines, costs, and deliverables on track.
Keep employees informed at each step, so they know what to expect and who to contact.
Accuracy, Data Integrity and Compliance
Ensure HR processes align with local labor laws and global standards, and flag potential issues early.
Maintain accurate new hire data and perform quarterly audits.
Prepare and submit required compliance reports to government agencies on time and accurately.
Serve as a subject matter expert on employment regulations, supporting audits and legal reviews as needed.
Policy Development and Communication
Partner with Employee Relations to develop and implement HR policies that reflect our culture and meet legal requirements.
Communicate policy updates clearly to employees and leadership.
Make sure policies and procedures are easy to find for employees and the People Team.
People Operating System
Collaborate across teams to maintain a People operating system that supports the business and creates a seamless experience for employees.
What You Bring
4+ years of experience in People Operations, HR operations, or HR administration, ideally in a fast-paced, global environment supporting multiple countries.
Working knowledge of Mexican employment law and HR compliance requirements (IMSS, INFONAVIT, SAT, STPS), with the ability to apply it in practice and learn U.S. and Canadian requirements.
A track record of improving processes, whether by streamlining workflows, building templates and SOPs, or using data to find and fix gaps.
Exceptional attention to detail and a commitment to accuracy in employee data, documentation, and reporting.
A service mindset: you communicate clearly and empathetically, and take ownership of making things easy for employees and managers.
Experience with an HRIS (Workday preferred) and a ticketing tool (JIRA preferred). Comfort with reporting and metrics.
Demonstrated experience, operating or improving agentic AI workflows in a business setting. You must be able to design safe workflows, define the agent's steps, place human approvals at appropriate points, safeguard sensitive data, validate outputs, handle failures, document the workflow and measure accuracy and business impact.
Strong project management skills and the ability to prioritize across multiple workstreams.
Fluent in English and Spanish, written and verbal.
Nice to Have
Familiarity with U.S. and Canadian employment practices is a huge plus.
Experience administering local benefits and working directly with brokers or carriers.
Experience supporting global mobility, immigration, or relocation processes, including managing external vendors.
Experience with employee data privacy requirements (e.g., LFPDPPP, GDPR).
HR certification or a degree in HR, business, law, or a related field.
Please ensure that the résumé/CV you attach is written in English.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Argentina
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
Out client is an online coaching and digital business consulting company founded by Richard Yu, helping entrepreneurs and coaches scale their online businesses through high-ticket coaching and digital products. The company is looking for a highly creative, performance-driven Ads Creative Strategist to develop high-converting ad concepts, hooks, and angles for Meta ads, with a focus on scaling offers through cold traffic. This is a hands-on, creation-focused role centered on producing high volumes of winning ad creatives.
Responsibilities
Create ad concepts, hooks and angles aligned to each offer
Write complete ad copy for Meta, YouTube, Instagram Reels and any other paid channel we deploy
Work with our editors and designers to turn your copy into ads that convert. If you can produce ads entirely yourself, better still
Hold message-market consistency from ad through VSL, page and checkout
Take an ad from copy through to finished asset: writing it, directing the actor or AI avatar, briefing the editors, and giving quality control feedback on what comes back
Own the conversion narrative across the whole funnel
Work with the Head of Marketing to iterate on performance data
Requirements
A track record of ads that scaled a single offer past $1,000,000 a month in spend, roughly $30,000 to $40,000 a day. Meta preferred, strong results on other platforms welcome. By an offer we mean one product on a funnel sold from a landing page, with or without a VSL, with or without a sales team behind it
Real direct-response experience across offers, VSLs and ads. Not brand work
A record of inventing winning concepts, not only rewriting what already exists
Strong grasp of cold traffic psychology, particularly on low-ticket offers
Copy that is simple, clear, emotionally sharp and scalable
A preference for deep work over meetings
Scaled low-ticket offers is a plus
Built faceless funnels is a plus
Worked in information, education or subscription businesses in the business opportunity space is a plus
Benefits
Fully remote
Real ownership over offers and messaging
A high-performance team with a no-nonsense, get-it-done attitude
A genuine path to a C-suite level partner position
Travel with the executive team to two or three global retreats a year. Last year we did Dubai, Egypt, China and Puerto Rico. Optional, but a bonus if you like travel
Remote with flexible hours. Deep, creative thinking is the primary function of this role, so we protect it
Work that changes outcomes for beginners and nine-to-fivers trying to build something of their own
Location: Torre Annunziata, Italy
D-ploy is a leading
IT
and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Responsibilities
Onsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipment
Local hands-and-feet support for global IT teams
Troubleshooting automation and production systems (PLC, SCADA, OT networks)
Support for software upgrades, patching, and backups in lab/OT environments
Incident, problem, and change management (ITIL-based)
Compliance with CSV, GxP, and data integrity procedures
Participation in disaster recovery and business continuity planning
Requirements
Bachelor's in IT, Engineering, or related field
5+ years of IT/OT support experience in regulated environments
Experience with industrial IT systems, SCADA/PLC, and lab software
Networking knowledge (VLAN, Firewall, Routing)
ITIL process knowledge; ServiceNow/Remedy ticketing
Database Troubleshooting Experience MSSQL
Available for onsite support and 24/7 on-call rotation
Fluency in English and Italian (both written and spoken) is essential.
Candidate must declare Criminal Record no older than 3 months.
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Is
IT
in your DNA?
Location: Remote - Canada
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
About the problem space
AI has changed what's possible in go-to-market, support, and business operations. The constraint is no longer "can we build it" — it's "can we deploy it into a real workflow, prove it made things better, and keep it working."
Most companies are stuck at the demo stage: a lot of clever prompting, very little that runs reliably on Tuesday morning without someone watching it. This role exists to get us past that, everywhere outside of engineering.
Little more about the team:
You'll sit on the Data team, which is where this work belongs. Our team already operates at the seam between the business and its systems — we partner daily with RevOps, Customer Success, Sales, and Product, and we own the data infrastructure these workflows depend on. AI-in-the-business is a data problem with a model attached, and you'll have the pipelines, the warehouse, and the domain relationships already in place.
What you'll do
You are a senior individual contributor. Your job is to take business workflows that are slow, manual, or inconsistent, and make them fast, automated, and measurably better — then do it again, and leave behind enough shared scaffolding that the third one is easier than the first.
Ship automated workflows end to end
Partner with department leaders to identify the highest-leverage workflows in their orgs, and go deep enough on how the work actually happens to know where a model helps and where it doesn't.
Define success before you build: cycle time, quality, cost, risk. Instrument it. Report on it honestly, including when the answer is "this didn't work."
Deliver working systems, not prototypes, with evaluation harnesses, human-in-the-loop review where the stakes call for it, and ongoing monitoring.
Iterate on adoption the way a product manager would: user research, documentation, and a real plan for getting people to use the thing.
Build the shared substrate as you go
Establish patterns for model access, orchestration and agents, prompt and tool management, evaluation, logging, and cost control — derived from what real workflows needed, not designed in advance.
Build on the Data team's existing infrastructure rather than standing up parallel systems.
Co-own shared components with your counterpart in Engineering; identify dependencies early and bring them into partner roadmaps collaboratively.
Make the company fluent
Create templates, playbooks, and golden paths: prompt patterns, agent patterns, safety checklists, evaluation patterns.
Run office hours, demos, and community-of-practice sessions that make adoption feel accessible rather than intimidating.
Develop enablement material for distinct audiences — GTM, operations, leadership — from fundamentals through advanced workflows.
Help people build judgment about AI: when to use it, when not to, and how to tell whether it worked.
Keep it safe and governable
Partner with Security, IT, and Legal on access control, data handling, vendor risk, and policy — so that employees have a clear, fast, safe path to experiment.
Work with the Data team to apply our data classification standards to AI use cases: what data can be used for retrieval and context, and what audit trails are required when sensitive data flows through LLM pipelines.
What you'll bring
Deep experience shipping systems into real business workflows — you've owned something end to end, in production, that non-technical people depended on daily.
Hands-on fluency with modern AI stacks: LLMs, retrieval, tool use and agents, evaluation, guardrails — plus the pragmatism to keep things shippable.
The ability to learn someone else's job well enough to improve it. This role lives or dies on understanding how support, sales, or finance actually work.
A track record of leading cross-functional initiatives without formal authority, bringing clarity, momentum, and crisp decision-making.
Comfort navigating security, privacy, and compliance tradeoffs in real organizations: data classification, retention, access controls, vendor risk.
Strong teaching instincts — you explain complex things simply, write clear docs, and meet people where they are.
Demonstrated ability to stay current as the landscape shifts, and to change your mind in public when the evidence does.
Nice to have
SQL fluency and comfort in a modern data stack (dbt, a cloud warehouse, BI tooling).
Experience with workflow automation or enterprise systems: case management, ticketing, CRM, knowledge bases.
Familiarity with observability practices for AI systems: monitoring, quality signals, evaluation pipelines, cost and latency analysis.
Change management experience across a distributed, multi-function company.
Interest in external evangelism — writing, speaking, podcasts, peer groups.
Base Salary based on level of experience
$310,000
—
$360,000 CAD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
About the problem space
AI has changed what's possible in go-to-market, support, and business operations. The constraint is no longer "can we build it" — it's "can we deploy it into a real workflow, prove it made things better, and keep it working."
Most companies are stuck at the demo stage: a lot of clever prompting, very little that runs reliably on Tuesday morning without someone watching it. This role exists to get us past that, everywhere outside of engineering.
Little more about the team:
You'll sit on the Data team, which is where this work belongs. Our team already operates at the seam between the business and its systems — we partner daily with RevOps, Customer Success, Sales, and Product, and we own the data infrastructure these workflows depend on. AI-in-the-business is a data problem with a model attached, and you'll have the pipelines, the warehouse, and the domain relationships already in place.
What you'll do
You are a senior individual contributor. Your job is to take business workflows that are slow, manual, or inconsistent, and make them fast, automated, and measurably better — then do it again, and leave behind enough shared scaffolding that the third one is easier than the first.
Ship automated workflows end to end
Partner with department leaders to identify the highest-leverage workflows in their orgs, and go deep enough on how the work actually happens to know where a model helps and where it doesn't.
Define success before you build: cycle time, quality, cost, risk. Instrument it. Report on it honestly, including when the answer is "this didn't work."
Deliver working systems, not prototypes, with evaluation harnesses, human-in-the-loop review where the stakes call for it, and ongoing monitoring.
Iterate on adoption the way a product manager would: user research, documentation, and a real plan for getting people to use the thing.
Build the shared substrate as you go
Establish patterns for model access, orchestration and agents, prompt and tool management, evaluation, logging, and cost control — derived from what real workflows needed, not designed in advance.
Build on the Data team's existing infrastructure rather than standing up parallel systems.
Co-own shared components with your counterpart in Engineering; identify dependencies early and bring them into partner roadmaps collaboratively.
Make the company fluent
Create templates, playbooks, and golden paths: prompt patterns, agent patterns, safety checklists, evaluation patterns.
Run office hours, demos, and community-of-practice sessions that make adoption feel accessible rather than intimidating.
Develop enablement material for distinct audiences — GTM, operations, leadership — from fundamentals through advanced workflows.
Help people build judgment about AI: when to use it, when not to, and how to tell whether it worked.
Keep it safe and governable
Partner with Security, IT, and Legal on access control, data handling, vendor risk, and policy — so that employees have a clear, fast, safe path to experiment.
Work with the Data team to apply our data classification standards to AI use cases: what data can be used for retrieval and context, and what audit trails are required when sensitive data flows through LLM pipelines.
What you'll bring
Deep experience shipping systems into real business workflows — you've owned something end to end, in production, that non-technical people depended on daily.
Hands-on fluency with modern AI stacks: LLMs, retrieval, tool use and agents, evaluation, guardrails — plus the pragmatism to keep things shippable.
The ability to learn someone else's job well enough to improve it. This role lives or dies on understanding how support, sales, or finance actually work.
A track record of leading cross-functional initiatives without formal authority, bringing clarity, momentum, and crisp decision-making.
Comfort navigating security, privacy, and compliance tradeoffs in real organizations: data classification, retention, access controls, vendor risk.
Strong teaching instincts — you explain complex things simply, write clear docs, and meet people where they are.
Demonstrated ability to stay current as the landscape shifts, and to change your mind in public when the evidence does.
Nice to have
SQL fluency and comfort in a modern data stack (dbt, a cloud warehouse, BI tooling).
Experience with workflow automation or enterprise systems: case management, ticketing, CRM, knowledge bases.
Familiarity with observability practices for AI systems: monitoring, quality signals, evaluation pipelines, cost and latency analysis.
Change management experience across a distributed, multi-function company.
Interest in external evangelism — writing, speaking, podcasts, peer groups.
Base Salary based on level of experience
$225,000
—
$265,000 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: US, Boston, MA
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
As our Inventory Specialist, you'll make sure our engineers always have the right parts, in the right place, at the right time. You will run day-to-day receiving, storage, stock control, cycle counting and kitting for the hardware side of a small, fast-moving team of around 40 engineers building cutting-edge humanoid robots. site, keeping material flowing accurately into prototype builds. This is a senior individual-contributor role: we need someone competent and self-directed who can run the site’s stores with minimal supervision.
WHAT YOU'LL DO
Boston Site Focus
- Be the first dedicated hands-on warehouse resource in Boston, setting up and organizing the stores area, location structure and labelling, and supporting the site’s prototype builds with accurate receiving, storage and kitting.
- Get the site’s prototype material ready for builds, working with the SCM Lead Boston and the local Senior Buyer on inbound material and priorities, including long lead-time items, so shortages are flagged early.
- Keep stock records and inventory reporting aligned with the other Humanoid sites so material can be seen and planned globally, and help shape how the site tracks inventory as it grows.
- Follow OSHA and applicable Massachusetts workplace safety requirements, including safe handling and storage of materials.
Goods Receiving & Put-away
- Receive inbound deliveries from suppliers, carriers and 3PL partners; check paperwork against the purchase order and inspect goods for damage, shortages or non-conformance.
- Record goods receipts accurately on the day of arrival in JIRA and the site’s inventory tracking sheets, and put material away to the correct, labelled location.
- Segregate and record quarantined, rejected and non-conforming stock, and support the return-to-supplier process with the SCM and quality teams.
- Handle ESD-sensitive, high-value, serialized and lot-controlled components with the care they need, maintaining traceability from receipt to build.
Inventory Control & Stock Accuracy
- Run daily and weekly cycle counts to the global schedule, investigate variances at root cause, and record adjustments with proper authorization.
- Own stock accuracy for the site: keep physical stock, inventory records and locations in agreement, and report accuracy KPIs to the SCM Lead and global WILP team.
- Set, review and maintain minimum / maximum (safety stock) levels for the site’s consumables, common parts and high-usage items, working with the SCM Lead and the planning team, and raise replenishment requests before stock runs short.
- Support periodic and year-end stocktakes, and flag ageing, excess, obsolete or slow-moving stock early.
- Keep every movement (transfers, issues, returns, scrap) recorded in JIRA and the inventory sheets in real time, so no stock goes untracked.
- Use Excel or Google Sheets, and AI tools where they help, to build and maintain count plans, stock reports and variance analysis, and to automate repetitive tracking tasks.
Material Movement, Kitting & Build Support
- Pick, stage and deliver kits to the build area against BOM and build schedule, and check kits are complete and correct before release.
- Respond to urgent pick requests and shortages from engineering and production, and give procurement and planning a clear, early view of material gaps.
- Manage material issues to builds and returns of unused material back to stock, with accurate records throughout.
- Move material between storage, kitting, build and test areas safely using pallet trucks and other manual handling.
Dispatch, Returns & Inter-site Transfers
- Prepare outbound shipments, supplier returns and rework loops, and arrange collection with carriers or 3PL partners.
- Prepare accurate shipping and customs paperwork for parts and sub-assemblies moving between Humanoid sites (London, Boston and Vancouver), working with the Logistics team so shipments clear without delay.
- Track inbound and outbound shipments and chase delays before they affect builds.
Site Operations, Safety & Continuous Improvement
- Keep the stores area clean, organised, safe and compliant with local health and safety requirements.
- Maintain location structure, labelling and storage layout, and apply 5S principles.
- Support the site asset register by tagging, locating and verifying tools, fixtures and equipment held in stores, and keeping custody and location records up to date. Ownership of the master asset list sits outside this role.
- Suggest and help implement practical improvements to receiving, storage, kitting and counting processes, and follow global warehouse and inventory SOPs.
- Cover the site’s warehouse needs independently, and escalate issues that need SCM Lead or global WILP support in good time.
Expectations
- Work with a high degree of autonomy, setting your own daily priorities with minimal supervision.
- Act as the site’s subject-matter expert for receiving, stock control and kitting, and a go-to person for colleagues in engineering, production and procurement.
- Train, coach and support colleagues and temporary or contract staff on warehouse processes and inventory tracking.
- Help build, document and improve the site’s warehouse processes as the team grows.
- Not a people-management role: you will set the standard and lead by example on site.
- On-site role in a warehouse and stores environment, including standing, walking and regular manual handling (lifting up to 23 kg / 50 lb, with equipment available for heavier loads).
WHAT WE'RE LOOKING FOR
Essential Experience & Skills
- 4+ years of proven hands-on experience in a warehouse, stores or inventory control role, ideally in manufacturing, electronics, robotics, aerospace, automotive or a prototype/R&D build environment.
- Practical, hands-on use of Excel or Google Sheets (formulas, lookups, pivots, simple dashboards) and the confidence to use AI tools to make stock tracking and reporting faster and more accurate.
- Experience of cycle counting and stock reconciliation, including investigating and resolving variances.
- Experience of kitting and material issue to production against BOMs, and the ability to read a BOM and drawings.
- Comfortable using Slack and collaborating digitally with remote teams.
- Able to work safely in a physical warehouse environment, including regular lifting and moving of materials with or without reasonable accommodation.
- Some flexibility in working hours may be needed to support urgent builds and time-critical deliveries.
Qualifications & Site Requirements
- Degree or diploma in supply chain, logistics, business or a related field, or equivalent practical experience; a warehouse or logistics certificate is a plus.
- OSHA 10-hour general industry training is an advantage.
- Awareness of U.S. DOT hazardous materials shipping requirements is an advantage.
- Legally authorised to work in the United States.
Desirable
- Experience in a small, fast-moving or start-up environment where processes are still being built.
- Experience of JIRA or a similar ticketing system, or of an ERP or warehouse management system. Not required: full training on our JIRA-based processes will be given.
- Familiarity with handling lithium batteries and other regulated or hazardous components.
- Exposure to working with 3PL providers, carriers and import/export documentation.
- Lean or 5S training, or an inventory/warehouse qualification such as APICS CPIM or an equivalent.
Behavioral Skills
- Ownership and reliability: you finish what you start and you are accurate every time.
- Methodical, organized and detail-focused, with a strong sense of accuracy and compliance.
- Clear, proactive communication with engineering, production, procurement and the London-based leadership team across time zones.
- Comfortable working independently and sound judgement on when to escalate.
- Flexible and practical in a fast-paced, changing environment, with willingness to support build peaks.
- A problem-solving mindset and a positive, hands-on attitude.
WHAT WE OFFER
- Comprehensive health coverage for US‑based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources.
- Meaningful time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays.
- 401(k) retirement plan with 4% employer match.
- Competitive equity: stock options with meaningful upside as we scale.
- Free daily catered lunch, snacks, and drinks in‑office.
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
- Freedom to influence the product and own key initiatives.
For this role in Massachusetts, the expected base salary range is $60K–$80K USD per year; your placement in that range depends on how your experience maps to our internal leveling.
Location: New York City
ABOUT PEEC AI
AI search is changing how brands are discovered and chosen. People now ask ChatGPT, Gemini, Claude and Google’s AI answers what they used to search for, and AI assistants increasingly shape the journey from discovery to purchase. Winning customers now means winning over the AI systems that influence their decisions.
Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. We show them where they stand, what’s shaping it, and where to act. Since launching in January 2025, Peec AI has passed $20M ARR and 4,000 paying customers. We’re a Series A company backed by 20VC and Singular, with 100+ people across our Berlin HQ and our New York office.
ABOUT THE ROLE
We're looking for a Revenue Operations Lead to own the systems, data, and rhythm behind Peec's global revenue engine. We've grown from $0 to $20M ARR in 23 months on a motion that combines product-led signups with a fast-scaling sales team across Berlin and New York, and the operational layer now needs a single owner: one source of truth in the CRM, a forecast leadership can trust across both regions, and automation that lets a lean GTM team punch far above its weight.
You'll report to our CRO and own revenue operations globally from our New York office, working daily with sales leadership in both regions and partnering closely with Growth and Finance. In your first quarter you'll take over the global HubSpot instance, stand up a forecasting cadence that covers North America and EMEA, and ship the funnel reporting that shows us where deals are won, stall, and die. This is a builder role with real ownership: the systems you design become how Peec sells.
WHAT YOU'LL OWN
- How the revenue team works: territories, account ownership, lead routing and attribution. For example, deciding when an account belongs to a rep and when it goes back to the pool, then making the CRM enforce it
- Reporting: pipeline, forecast and numbers per rep. For example, an outbound pipeline number the sales team can be measured and paid on, without arguments
- Comp and commissions: plans set up in the tooling, monthly runs that match the CRM, and clear answers for reps
- Quote-to-cash: offer, signature, billing and the handover to Customer Success
- Data model: one source of truth across CRM, billing and product
- Tools and roadmap: you choose, run and simplify the revenue tools, and keep a roadmap with owners and dates
- Launch discipline: every change ships with a clear rule, a test, an owner and communication to the people it affects
WHAT WE'RE LOOKING FOR
- You've built or led a RevOps function at a fast-growing B2B SaaS company, ideally with both self-serve and sales-led motions, and can teach us how it's done
- You've owned a function, not just worked through a backlog
- Deep, hands-on HubSpot: workflows, data model, reporting, and you still build things yourself
- Strong project management: you turn a loose brief into a plan, bring the right people together and deliver
- Commercial judgment: you understand the sales problem behind a request, not just the ticket
- Comfortable with data: SQL or a BI tool, plus a working understanding of APIs and automations
- Based in New York, or ready to relocate, and excited to be in the office five days a week
HOW YOU WORK
- You finish what you start, without being chased
- High rigor: you check your own work, especially AI-assisted work, and say what you're unsure about
- You propose rather than ask: you find answers yourself and bring structure instead of waiting for it
- You raise problems early, before others find them
- You close loops: a short weekly written update, and every missed deadline gets a new date or is dropped with a reason
- You stand behind your numbers: you present to leadership and finance yourself and can explain every figure
- You build relationships with sales leaders, CX and finance unprompted
- You take fast feedback well and act on it
BONUS POINTS
- Experience building a RevOps function from scratch, or owning a remit that spans regions
- Experience working across time zones with a European HQ
- Exposure to PLG funnels and product usage data in a sales-assist motion
- Familiarity with Stripe, billing, or CPQ workflows and deal desk operations
- SQL skills for pulling your own answers out of the data
WHAT WE OFFER
- Competitive salary and meaningful equity: everyone at Peec owns a piece of the upside
- Comprehensive benefits package
- Collaborative, high-energy in-office work environment
- Opportunity to make a significant impact and define a new market category
EEOC STATEMENT:
Peec AI is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law.
COMPENSATION:
The salary range for this position is $150,000 to $240,000. Actual compensation within this range will be determined based on factors including the candidate's experience, skills, qualifications, and location, in accordance with applicable New York law.
Location: Berlin
Workplace: OnSite
ABOUT PEEC AI
AI search is changing how brands are discovered and chosen. People now ask ChatGPT, Gemini, Claude and Google’s AI answers what they used to search for, and AI assistants increasingly shape the journey from discovery to purchase. Winning customers now means winning over the AI systems that influence their decisions.
Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. We show them where they stand, what’s shaping it, and where to act. Since launching in January 2025, Peec AI has passed $20M ARR and 4,000 paying customers. We’re a Series A company backed by 20VC and Singular, with 100+ people across our Berlin HQ and our New York office.
ABOUT THE ROLE
We're looking for a Revenue Operations Lead to own the systems, data, and rhythm behind Peec's global revenue engine. We've grown from $0 to $20M ARR in 23 months on a motion that combines product-led signups with a fast-scaling sales team across Berlin and New York, and the operational layer now needs a single owner: one source of truth in the CRM, a forecast leadership can trust across both regions, and automation that lets a lean GTM team punch far above its weight.
You'll report to our CRO and own revenue operations globally from our Berlin HQ, working daily with sales leadership in both regions and partnering closely with Growth and Finance. In your first quarter you'll take over the global HubSpot instance, stand up a forecasting cadence that covers North America and EMEA, and ship the funnel reporting that shows us where deals are won, stall, and die. This is a builder role with real ownership: the systems you design become how Peec sells.
WHAT YOU’LL OWN
- How the revenue team works: territories, account ownership, lead routing and attribution. For example, deciding when an account belongs to a rep and when it goes back to the pool, then making the CRM enforce it
- Reporting: pipeline, forecast and numbers per rep. For example, an outbound pipeline number the sales team can be measured and paid on, without arguments
- Comp and commissions: plans set up in the tooling, monthly runs that match the CRM, and clear answers for reps
- Quote-to-cash: offer, signature, billing and the handover to Customer Success
- Data model: one source of truth across CRM, billing and product
- Tools and roadmap: you choose, run and simplify the revenue tools, and keep a roadmap with owners and dates
- Launch discipline: every change ships with a clear rule, a test, an owner and communication to the people it affects
WHAT WE’RE LOOKING FOR
- You’ve built or led a RevOps function at a fast-growing B2B SaaS company, ideally with both self-serve and sales-led motions, and can teach us how it’s done
- You’ve owned a function, not just worked through a backlog
- Deep, hands-on HubSpot: workflows, data model, reporting, and you still build things yourself
- Strong project management: you turn a loose brief into a plan, bring the right people together and deliver
- Commercial judgment: you understand the sales problem behind a request, not just the ticket
- Comfortable with data: SQL or a BI tool, plus a working understanding of APIs and automations
- Based in Berlin, or ready to relocate, and excited to be in the office five days a week
HOW YOU WORK
- You finish what you start, without being chased
- High rigor: you check your own work, especially AI-assisted work, and say what you’re unsure about
- You propose rather than ask: you find answers yourself and bring structure instead of waiting for it
- You raise problems early, before others find them
- You close loops: a short weekly written update, and every missed deadline gets a new date or is dropped with a reason
- You stand behind your numbers: you present to leadership and finance yourself and can explain every figure
- You build relationships with sales leaders, CX and finance unprompted
- You take fast feedback well and act on it
BONUS POINTS
- Experience building a RevOps function from scratch, or owning a remit that spans regions
- Exposure to PLG funnels and product usage data in a sales-assist motion
- Familiarity with Stripe, billing, or CPQ workflows and deal desk operations
- SQL skills for pulling your own answers out of the data
WHAT WE OFFER
- Competitive salary and meaningful equity: everyone at Peec owns a piece of the upside
- Comprehensive benefits package
- Collaborative, high-energy in-office work environment
- Opportunity to make a significant impact and define a new market category
- Regular team events and off-sites
- Paid meal & Uber home when working late
Location: London
Workplace: Hybrid
Why loveholidays?
We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway.
Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.
The difference you’ll make:
You’ll sit in the Applied AI who are part of the wider AI Centre of Excellence reporting to the Lead Applied AI Engineer. You’ll work closely with our business verticals, engineering, security, vendors and business stakeholders to build, administer and improve the AI-enabled systems and SaaS platforms that support our customers and colleagues.
Together, the Centre of Excellence teams builds and operates applied and agentic AI workflows, SaaS services, integrations and data pipelines to deliver the business objectives of the supported verticals. You’ll contribute to production services from day one, developing your skills while improving reliability, automation and operational outcomes.
The team sits within Business IT & AI Operations, providing the technical expertise, governance and operational ownership that help loveholidays scale intelligent automation and well-run business systems safely and effectively.
Your day-to-day:
- Administer and continuously improve a rangeSaaS platforms and AI-enabled services, including configuration, access, environments, integrations and lifecycle management.
- Build and maintain applied and agentic AI workflows and automation pipelines that connect models, tools, business data, APIs and SaaS systems.
- Use Google ADK or similar frameworks to build, test and iterate on tool-using agents and AI-powered automations.
- Monitor service health, usage, cost and performance; lead testing, evaluation and incident triage to improve reliability and prevent recurring issues.
- Partner with product, engineering, security, vendors and business teams to translate needs into effective platform configurations, integrations and automations.
- Document configurations, dependencies and runbooks, applying secure change-management, governance and operational practices.
Your skillset:
- SaaS Administration: Experience administering cloud-based business systems, including configuration, user access, environments, integrations, release management and vendor support.
- Applied AI & Agentic Workflows: Experience building agentic workflows that combine models, tools and business data, including orchestration, retrieval-augmented generation and evaluation. Familiarity with Google ADK or similar frameworks is desirable.
- API & Data Integration: Strong knowledge of REST APIs, webhooks and event-driven or scheduled pipelines for connecting SaaS platforms, AI services and backend systems.
- Familiarity with cloud environments, preferably Google Cloud Platform, CI/CD, observability, incident management and secure operational practices.
The interview journey:
- Intro with a member of the Talent Acquisition team - 30 mins
- 1st stage video interview with Lead Applied AI Engineer - 1 hour
- Applied AI and SaaS administration task
- Final stage with Director of Applied AI and senior stakeholders - 1 hour
Perks of joining us:
- Company pension contributions at 5%
- Individualised training budget for you to learn on the job and level yourself up
- Discounted holidays for you, your family and friends
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum
- Ability to buy and sell annual leave
- Cycle to work scheme, season ticket loan and eye care vouchers
Our commitment to inclusion:
At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions.
As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.
Position Overview: Join our Central Analytics team to build high-quality data marts, tools, and AI-powered workflows that shape player experience and drive game growth.
You'll work alongside talented and experienced Analytics Engineers, partnering closely with game and marketing analysts to deliver solutions that make a real difference, all using a modern, cutting-edge technical stack.
To truly make an impact, you'll need to learn quickly, thrive in a fast-paced environment, and collaborate closely within the team and with the stakeholders.
Задачи:
— Write and optimize complex SQL queries to support experimentation and model feature engineering across large-scale player datasets.
— Design, build, and maintain cross-game data marts, providing clean and transformed data ready for Analysts to use.
— Develop scalable, reusable, and maintainable code, tools, and frameworks that can be adopted across different game teams.
— Partner with game analytics teams to co-design, build, and maintain data tools and products used across multiple applications.
— Build and maintain end-to-end AI pipelines to support the day to day Analysts tasks.
— Share knowledge across the team by educating game analysts on coding and software engineering best practices.
Требования:
— A bachelor degree in a quantitative field (e.g Engineering, Computer Science, Maths, Statistics or Physics).
— Advanced SQL skills, including experience with CTEs, query optimization, and large-scale data warehouses.
— Advanced experience building and maintaining data pipelines in production environments, using tools such as Airflow, Docker, S3, and CI/CD workflows.
— Advanced experience in Python for developing production-level data analytics solutions.
— Basic to intermediate experience integrating LLMs or working with generative AI tools and workflows.
— A collaborative team player who builds trust, communicates openly, and contributes to shared success.
— A fast learner who is proactive and comfortable working with ambiguity.
— Detail-oriented, with a strong commitment to accuracy and high-quality outcomes.
— Pragmatic, with the ability to balance short-term delivery needs with long-term technical quality.
Преимущества:
— Experience creating and maintaining dashboards in Tableau or a similar BI tool.
— Background in the Mobile Gaming industry.
— Background in Marketing Analytics.
Условия:
— Hybrid working from home/office system.
— Must live within commuting distance of the office in Barcelona to attend important meetings/events.
— Relocation support to help you move to Barcelona (if you’re not already here).
— 25 days annual leave, not including public holidays.
— 5 additional days annual leave on Christmas.
— Generous ticket-restaurant.
— Private medical insurance for you and your family.
— Choice of latest iOS or Android device upon joining (phone or tablet).
— Free language lessons (English & Spanish).
— Spotify Premium subscription.
— Social events and parties.
— Budget for personal development and skill growth.
— Onsite benefits including gym facilities, gaming room, physiotherapist, and hairdressers.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Your job is to make sure every payout and transaction lands with the right person.
We have spent years getting very good at protecting the things a marketplace has always had to protect: checkout fraud, account takeover, courier abuse. But we are no longer only a marketplace. We now issue banking products, lend to merchants, move instant payouts to couriers, and collect cash on the doorstep. Every one of those is a new way for money to leave the platform.
This is a new team, and it owns that surface: fraud wherever money moves through the platform. Who receives it, who lends it, who collects it, and who holds it in a financial account. Think instant payout rails, merchant cash advances, and platform-issued banking and earned-wage products serving millions of couriers and merchants. These are live loss surfaces, and the volume grows with every financial product we launch.
We are now looking for a
Backend Engineer (Golang)
to build that protection. You will design and ship real-time detection and automated enforcement for our financial products across DoorDash, Wolt, and Deliveroo. The work is high-throughput, low-latency, and unusually consequential: a rule you ship on Monday can stop a serious loss by Friday. It is also close to greenfield, so you will be setting the patterns every future financial product inherits on day one.
This role will be based in
London
,
UK
as one of the founding engineering roles in our London hub, working closely with our teams in Helsinki and Berlin.
What you'll do:
Build and maintain high-throughput, low-latency backend services in Go that score financial events in real time, including payout enrollments, bank account links, credit applications, and account-to-account transfers.
Design fraud detection and automated enforcement for our financial products end to end: from signal collection through to the decision that blocks a fraudulent payout.
Build on and extend our shared fraud decisioning platform, so signals, rules, and models work across all three of our brands instead of being rebuilt three times.
Partner closely with risk analysts, data scientists, and product managers to turn observed fraud patterns into shipped detection, and to know when a rule, a model, or a product change is the right answer.
Work across team boundaries with our account security, payments fraud, and financial product teams. We build on their signals rather than rebuild them, so clean interfaces matter.
Contribute to architectural discussions and technical decisions as we establish the fraud infrastructure baseline for financial products, with support from senior engineers on the team.
Write well-tested, observable code and help the team hold a high quality bar. In fraud, a silent failure is a loss event.
Our expectations:
3 to 6 years of professional software engineering experience, including backend services you have shipped and owned in production.
1+ years of production experience in Golang, or strong experience in another backend language and real enthusiasm for picking Go up quickly.
A working understanding of low-latency, high-throughput distributed systems. Real-time decisioning comes with a latency budget, and you are keen to learn to build inside one.
Hands-on experience with SQL and/or NoSQL databases, and some exposure to event-driven architectures (Kafka or similar).
Willingness to operate what you build, including a share of on-call, with a pragmatic approach to reliability.
Uses AI tooling in day-to-day development and can critically evaluate its output for correctness and quality.
Nice to have
Experience in fraud, risk, payments, lending, or financial crime, especially money movement fraud, bank account linking fraud, payout abuse, or lending fraud.
Experience with rules engines, real-time feature stores, or ML model serving in a decisioning path.
Background in Kotlin, Java, Python, or Node.js alongside Go.
Familiarity with cloud infrastructure (AWS, GCP).
Experience working across multiple brands, regions, or regulatory regimes.
What we value
A product-oriented mindset. You think beyond the ticket, understand the "why" behind the work, and take a high level of responsibility for outcomes rather than output.
Comfort with ambiguity. This is a new team on a new surface; parts of the charter are still being drawn, and you will help draw them.
A track record of owning a project or feature end to end, especially in fast-paced environments.
Clear and proactive communication, with a collaborative spirit. We work across three companies and several time zones, so we move fast, but we succeed together.
An adversarial instinct. The best fraud engineers enjoy thinking like the attacker.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
УдалённоLocation: Remote EMEA; Remote EMEA
ОфисSan Francisco; Experience working across different time zones is a plus; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
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MX - Mexico City, Mexico; Coordinate with vendors on relocation services and travel visa support, keeping timelines, costs, and deliverables on track; Experience supporting global mobility, immigration, or relocation processes, including managing external vendors
УдалённоArgentina
УдалённоleadRemote - Canada
УдалённоleadRemote - United States
ОфисUS, Boston, MA; Clear, proactive communication with engineering, production, procurement and the London-based leadership team across time zones
leadNew York City; Experience working across time zones with a European HQ
ОфисleadBerlin
ГибридLondon
ГибридseniorSENIOR DATA SCIENTIEST | RELOCATION TO SPAIN | SOCAIALPOINT #relocation to #spain #fulltime #itjob #datajob #scientist #gamedev https://teletype.in/@remoteit/4q1p8BDwnrv; RELOCATION TO SPAIN Let's have fun shaping your future!; Relocation support to help you move to Barcelona (if you’re not already here)
London, United Kingdom - Deliveroo; We work across three companies and several time zones, so we move fast, but we succeed together; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief