Location: Limassol; Nicosia
Workplace: hybrid
The Role:
We are seeking a passionate, experienced, and detail-oriented Product Manager to own the strategy, delivery, and continuous optimization of client-facing money movement experiences. You will be responsible for making deposits, withdrawals, internal transfers, and related funding journeys simple, reliable, compliant, and successful across supported payment methods and jurisdictions. Your focus will be on maximizing funding conversion, reducing client friction, improving transaction completion rates, and delivering a seamless experience from initiation through successful completion.
You will own the complete client funding lifecycle, including first-time and repeat deposits, withdrawals, internal transfers, deposit verification flows, failed transaction recovery journeys, and integration with adjacent products. Working closely with Payments, Engineering, Compliance, Operations, Customer Support, Business Development, and other product teams, you will translate client and business needs into a clear product strategy, prioritized roadmap, measurable outcomes, and high-quality experiences.
The main responsibilities of the position include:
Own the client facing funding product, driving the delivery and continuous improvement of deposits, withdrawals, wallets, and money movement experiences.
Deliver simple, consistent client funding journeys across card payments, bank transfers, e-wallets, local payment methods, open banking, and alternative payment methods.
Manage and adapt client funding products across countries, currencies, payment methods, and regulatory jurisdictions to meet local client and business needs.
Map and optimize end-to-end funding client journeys, from first-time funding to repeat transactions, withdrawals, verification, and failed-transaction recovery.
Define and maintain the product vision, strategy, prioritized roadmap, requirements, and success metrics for client-facing funding products.
Drive measurable improvements in funding conversion, transaction completion rates, client satisfaction, and operational efficiency.
Ensure funding experiences comply with AML/KYC requirements, Source of funds verification, Payment provider regulations, Regional regulatory obligations
Work with the Payments and financial risk teams to balance regulatory requirements with client experience goals.
Act as the liaison between the Product Team, Project Management, Business Intelligence, IT, Business Development, and Management to prioritize tasks and organize the full project delivery lifecycle, including business functional testing.
Use data, experimentation, client research, and funnel analysis to identify funding friction, prioritize opportunities, and guide product decisions.
Monitor product performance and make adjustments to ensure the company’s overall targets are met.
Collaborate with development teams to track the progress of committed features and ensure that client requirements are met.
Communicate product roadmaps and performance indicators periodically to key stakeholders.
Show initiative and suggest ideas to increase the company’s trading volume.
Main requirements:
BSc/MSc in Business Management, Computer Science or related field.
At least 3 years of experience as a Product Manager in online trading, fintech, banking, digital wallets, payments, e-commerce, or another regulated financial services environment.
Fluency in English with excellent verbal and written communication skills.
Exceptional analytical skills, logical reasoning, and conceptual thinking.
Excellent interpersonal and team collaboration skills, with the ability to secure buy-in from stakeholders across departments.
Results-driven, with the ability to overcome challenges, prioritize tasks, and act proactively in a fast-paced environment.
Excellent communication and presentation skills.
Ability to work autonomously, think strategically, and take initiative when necessary.
The following will be considered an advantage:
PMP/Prince II and Agile/Scrum certifications
Programming or professional technical experience
FX industry experience
Benefit from:
Attractive remuneration package plus performance related reward
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: New York, NY; Pittsburgh, PA
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
Learning is at the heart of Duolingo’s product, and AI is opening new ways to create, personalize, and evaluate learning experiences. We’re looking for a VP of Learning Design to lead our 40+ person Learning Experience (LX) organization day to day and help make every lesson more effective, motivating, and memorable for hundreds of millions of learners.
Reporting to the VP of Learning Experience, you’ll help shape how Duolingo teaches, with your primary focus on building a strong organization and developing its people. You’ll lead through directors and other senior leaders, strengthen the team’s learning design and product capabilities, and ensure LX delivers strong results in partnership with Product, Design, Engineering, and Data across language, math, music, and chess.
This role is based in our New York or Pittsburgh office.
🧠 You will...
Help millions of people learn more effectively, identifying opportunities to improve how Duolingo teaches and guiding LX leaders to turn those opportunities into better learning experiences.
Build a high-performing LX organization and leadership team, owning organizational design, hiring, leadership development, performance management, succession planning, and team health.
Ensure LX delivers on its commitments, allocating resources to the highest-impact work, holding leaders accountable for results, and helping them resolve obstacles.
Strengthen product capabilities across LX, helping leaders coach their teams to make sound product decisions, write clear specs and roadmaps, present effectively at Product Review, and use AI to ship small experiments independently.
Represent LX in key cross-functional forums, build strong partnerships, and help its leaders influence product decisions and resolve cross-team challenges.
✅ You have...
Experience leading a multidisciplinary organization through directors and other senior leaders in a fast-moving, product-led environment.
A passion for people leadership, with a track record of developing strong leaders, empowering teams to take ownership, and delivering results through others.
Meaningful grounding in learning design, learning science, or a related discipline, with the judgment to coach experts and connect learning principles to product decisions.
Experience shaping consumer products through the teams you lead, including using AI to accelerate product development or content generation.
Excellent executive communication and judgment, with the ability to make difficult tradeoffs, influence senior leaders across functions, and lead through ambiguity and change.
Ability to work from or relocate to New York, NY or Pittsburgh, PA on a hybrid (4+1) schedule.
⭐ Exceptional candidates will have...
Experience building AI-powered learning experiences or systems for generating and evaluating learning content at scale.
Experience at a founder-led or rapidly scaling consumer technology company.
Significant experience using Duolingo, and opinions about how to make it better.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$330,000
—
$550,000 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: Worldwide; Kazakhstan; Armenia; Indonesia; Georgia
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time
“Great Place to Work”
winner (USA & Japan, 2024–2025) and a
Top-5 Company for Work-From-Anywhere Jobs
(FlexJobs, 2025).
We are looking for a
Marketing Analyst.
Your main tasks will be:
Preparing various analytical sections (summary reports) on advertising campaigns to find ways to optimize;
Researching / Developing practical recommendations for improving key performance indicators of advertising campaigns;
Evaluation, review, and monitoring of the current A/B test. Provide accurate results and recommendations for further experiments.
Daily monitoring of key marketing performance indicators of products, advertising campaigns, timely notification in case of significant deviations from the norm, searching for and explaining the reasons;
Review and improvement of existing attribution, LTV marketing models;
Optimizing marketing reports/budgeting tools.
We expect from you:
Higher education (technical/mathematical/economic education);
Excellent knowledge of Google Sheets (free handling of pivot tables);
Good knowledge of BigQuery;
Knowledge of
mathematical statistics
is critical.
English level is B2+
;
Experience with BI tools (Tableau, SuperSet, etc);
Preference for candidates located in
APAC or nearby time zones
, with at least 3 hours of overlap with the team's working hours.
Will be a plus:
Experience with MS SQL;
Basic knowledge of Python;
Familiarity with web analytics tools such as Google Analytics and Google Tag Manager;
Experience working with Google Ads platforms and campaign analytics.
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment.
Location: Helsinki, Finland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the Team
World-class customer service is one of the cornerstones of Wolt 💙 We're about delivering exceptional customer experiences and are looking for someone who understands the power of outstanding support. Someone who thrives on leading an engineering team to excellence and who believes in the importance of effective communication.
Imagine being at the helm of a team dedicated to ensuring every customer interaction is a delight. As an Engineering Manager in this team, you'll have the opportunity to lead a diverse team of engineers who are passionate about building top-notch support products and tools. With your guidance, they'll be empowered to tackle challenges head-on and build a high-load real-time system, crucial to continue supporting the growth of our business.
About the Role
You'll be the driving force behind our support operations, leading a cross-functional team across backend, web, and mobile development. Fostering their growth, and ensuring they have the support they need to thrive. Your days will be filled with collaboration, mentorship, and strategic planning as you lead your team through the weekly cycle, create personal development plans, and conduct regular one-on-ones.
But it's not just about leading a team; it's about making an impact. You'll be instrumental in shaping the future of Wolt's customer support, working closely with our Product Lead to develop new innovative solutions. And with over 25+ million monthly users counting on us, your contributions will directly impact the experiences of millions around the world.
Qualifications
To thrive in our team, you'll need solid leadership experience collaborating strongly with product teams and business stakeholders.
Being flexible and comfortable working with various languages and technologies depending on the task is a big plus.
Previous hands-on software development experience in backend is definitely needed.
You happen to be a big adept of modern AI tools and stay close to the code.
We appreciate candidates who have worked closely with product teams and senior team members, and who can handle stakeholder relationships on the business side.
Experience with rollouts and fast-paced production environments is essential.
Additionally, having expertise in Kubernetes and AWS would be valuable, as we rely on these technologies for our projects.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Riga, Latvia
Workplace: hybrid
About the Client
Our client is a financial technology company providing payment and mobile banking services. Its products help customers manage money and make international transfers.
Role Overview
Our client is seeking a proactive, commercially minded and highly organised Executive Assistant & Business Operations Lead to support a business owner or senior executive overseeing multiple business interests and projects.
This is a broad, hands-on role combining executive support, business operations and project coordination with personal assistance. You will help manage the executive’s business and private commitments while taking ownership of operational tasks, follow-ups and projects from start to finish.
Key Responsibilities
Provide executive and operational support across multiple business activities and projects.
Coordinate communication between directors, shareholders, teams, business partners and external advisers.
Track projects, deadlines and deliverables, and follow up on outstanding matters.
Research commercial opportunities and prepare reports, presentations, comparisons and recommendations.
Identify inefficiencies, improve workflows, implement processes, flag risks and recommend solutions.
Support corporate administration, including incorporations, governance documents and statutory filings, in coordination with legal and financial advisers.
Coordinate banking relationships, account openings, due diligence documents and business onboarding.
Oversee supplier relationships, contracts, invoices, expenditure and key obligations.
Work with finance, legal, compliance, HR and other teams to resolve operational matters.
Support international expansion, recruitment, employee onboarding and immigration processes when needed.
Manage executive calendars, meetings, correspondence and competing business and personal priorities.
Arrange international travel, including flights, accommodation, visas, transfers and itineraries.
Organise personal appointments, reservations, events and other arrangements.
Liaise with personal service providers and external contacts while handling confidential matters discreetly.
Provide ad hoc personal and administrative support to coordinate business and private commitments.
Requirements
4+ years of experience as a senior Executive Assistant, Business Manager, Operations Lead or in a similar role.
Experience supporting a founder, business owner or senior executive.
Strong commercial awareness and understanding of business operations, corporate structures and financial processes.
Excellent organisational, analytical and problem-solving skills, with the ability to manage multiple priorities independently.
Experience coordinating projects and working with senior stakeholders, professional advisers and cross-functional teams.
Ability to communicate effectively with international clients and contacts.
Languages: English C1, Russian C1.
Candidates from executive support, business operations, founder’s office, business management and related backgrounds are welcome. The right person will be trusted to use their judgement, keep important work on track and take responsibility for seeing tasks through to completion.
Key Soft Skills
Proactive, resourceful and solutions-oriented, with the ability to anticipate needs and take ownership.
Clear written and verbal communication, attention to detail and discretion.
Comfortable in a fast-paced, international and entrepreneurial environment.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Algiers, Algeria; Algeria (East); Algeria (West)
Workplace: hybrid
Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world.
We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.
Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.
ABOUT THE ROLE
We are looking for a Senior Product Manager to own the Superapp Financial Experience — our consumer wallet and the financial products that sit inside the Yassir super app. This is a B2C role at the centre of our financial services strategy.
Your core mandate is adoption: getting millions of Yassir users to fund, hold, and transact with the wallet — first inside the super app (rides, deliveries, top-ups), and then beyond it (peer-to-peer transfers, bill payments, merchant payments in the real world). You will own the full consumer journey from first wallet activation to habitual, everyday use.
You will work across engineering, design, growth, and the wider super app teams to make the wallet the default way Yassir users move money — turning an existing, trusted user base into active financial services customers.
RESPONSIBILITIES
Own the consumer wallet and superapp financial experience end-to-end, with adoption and active usage as your primary success metrics.
Define and execute the strategy to drive wallet activation, funding, and repeat transactions — both within the super app (rides, deliveries) and in external use cases (P2P, bill payments, merchant payments).
Design acquisition and activation funnels in partnership with growth and marketing; identify and remove the friction points that stop users from funding and using the wallet.
Deeply understand the Algerian consumer — cash habits, trust barriers, and the behavioural shifts required to move people from cash to digital money.
Run discovery: customer interviews, journey mapping, prototyping, and experiments to validate what will actually drive adoption at scale.
Translate customer insights into a prioritised roadmap of features and experiments, tested with real users in market.
Partner with engineering and design to ship high-quality consumer experiences — onboarding, KYC, top-up, send/receive, and transaction history — that feel effortless and trustworthy.
REQUIREMENTS
Minimum 5 years of product management experience, with a strong track record in B2C consumer products — ideally fintech, wallets, or payments.
Proven experience driving consumer adoption and engagement of a financial product — you have moved activation, retention, or transaction metrics, not just shipped features.
A track record of launching and scaling consumer-facing digital products (B2C).
Strong grasp of acquisition, activation, retention, referral, and revenue — and how to design a product that grows across that funnel.
Experience with growth mechanics: onboarding optimisation, funnel analysis, experimentation, and retention loops.
Understanding of the technical aspects of digital product development, with the ability to work closely with engineers and get the best out of them.
Ability to create and run a customer discovery process — interviews, journey mapping, and ideation workshops — to surface real user pains and opportunities.
Strong understanding of value proposition design and what makes a consumer product succeed.
Ability to integrate analytics into a product to generate actionable insight, and to define the right metrics for a consumer wallet.
Excellent verbal and written communication, with the ability to influence stakeholders at all levels; presentation and storytelling skills.
Strong design sense and the ability to collaborate with designers to produce great consumer experiences.
Knowledge of modern development practices like agile and scrum.
Dependable, enthusiastic, curious, with great energy and the ability to thrive in a fast-paced, dynamic environment.
Based in Cairo, Egypt (required).
Native Arabic speaker with fluent English; French is a huge plus.
NICE TO HAVE
Experience taking a wallet or consumer fintech product from low to mass adoption in an emerging or cash-heavy market.
Understanding of behavioural psychology and how to design for high engagement and stickiness.
Knowledge of lean startup techniques and what a good MVP looks like for consumer products.
Experience working with super apps, marketplaces, or multi-product ecosystems.
Prior experience in a scale-up environment.
At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen.
Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together.
We look forward to receiving your application!
Best of luck,
Your Yassir TA Team
Location: London, UK
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower is the leading provider of market intelligence and insights for the mobile app ecosystem. Our data-driven solutions empower businesses, developers, and marketers to make informed decisions and stay ahead in the competitive mobile landscape.
We are looking for a skilled Business Technology Support Engineer to join our team to manage the day to day information technology tools and facilities for our amazing global staff.
You are a service oriented, self starting, problem solver that thrives working in a modern SaaS company.
What You Will Focus On
- Develop and interpret organizational goals, policies, and procedures related to Corporate IT, info security and SOC II compliance.
- Review new vendors and work on process improvements.
- Purchase and coordinate delivery of IT equipment & maintain asset inventory.
- Maintain SaaS applications and licensing.
- Collaborate and communicate with technical leaders to ensure systems operate within security controls.
- Review project plans to plan and coordinate project activity.
- Train users on IT systems and provide technical support when issues arise.
- Assist with employee provisioning and deprovision.
Skills We Are Interested In
- Operating system knowledge (Mac and Windows).
- Proficiency in scripting languages.
- Strong organizational and coordination abilities with close attention to detail.
- Experience with GSuite, cloud automation, MDM and other SaaS tools.
- Proficiency with installation/configuration of software and hardware (including network equipment and printers).
- Excellent communication skills for communicating with the business technology team, employees and other departments.
If you are ready to take the next step in your career at Sensor Tower, we’d love to hear from you!
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Manchester, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Why Deliveroo?
Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world.
The Role
A Care agent provides support for our Customer’s, Riders and Partners, and if things don’t go as expected we want to make sure they are taken care of if there is a need to contact us. The Quality team is instrumental in ensuring those contacts are handled correctly and in line with our policies and expectations. The primary goal of the Quality team is to set a standard of excellence within the team in order to deliver a consistently high experience to our customers, supporting managers to maintain these standards at all times.
As a Quality Analyst you will:
Be responsible for evaluating and ensuring contacts and tasks handled by agents are completed correctly and in line with our policies and expectations.
Review customer survey feedback and identify agent coaching opportunities.
Perform targeted deep dives on low performing areas and support with improvement plans.
Join calibration sessions with relevant internal and external stakeholders globally to ensure alignment on quality and performance.
Set a standard of excellence in the team while ensuring fair and consistent marking against the predefined quality scorecard.
Routinely perform root cause analysis and share actionable insights with stakeholders.
Hold agents and vendors to account, whilst ensuring fair and consistent marking against the predefined quality scorecard.
Support Operations with agent coaching and feedback to continuously drive improvement.
Ensure feedback is always relevant, realistic and up to date by regularly handling front line contacts to fully understand the agent experience.
Identify improvement opportunities in policy, content and training through Quality and CSAT feedback.
Serve as an advisor to our Operations teams and management by building strong relationships focused on positive feedback and coaching closed-loop processes.
Perform qualitative analysis to drive continuous improvement; produce development plans by identifying pain points and areas for optimisation within the customer journey.
This is a Hybrid role - you will work 3 days a week in our Manchester office with 2 optional work-from-home days.
Requirements
Demonstrates a strong commitment to thoroughness and precision
Outstanding communication skills in English
Capable of inspiring others and fostering change
Exceptional collaborative abilities within a team
Skilled in self-managing tasks and responsibilities
Proficient in providing and receiving constructive feedback
Can navigate in an ambiguous environment
Seasoned in a dynamic and high-pressure role, specifically in Operations or Customer Services, showcasing strong critical thinking skills
Preferred but not required
Experience using Zendesk
Intermediate excel skills
Working proficiency in a second language (Italian, French or Arabic)
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Cardiff, London or Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
Senior Financial Control Analyst
📍London/Cardiff | 💰£56,000 - £75,000 + Incentive Awards tied to your performance +
Benefits
⭐ Our Financial Control Team:
Monzo is growing fast - new products, new markets and new locations. As we expand we need to make sure we can support our businesses and control our processes, so we are growing our team to meet these exciting new challenges!
Our team sits within Monzo’s Finance collective and our job is getting the numbers right. We’re currently a team of seven qualified accountants, split between our Cardiff and London offices, and we ensure the ledger’s correct at every month-end. We work closely with all areas of Finance and the product teams to make that happen.
🔑 You’ll play a key role by…
We're looking for a proactive, enthusiastic and commercially-minded accountant to work on our financial accounting, and help us build a world-class finance function. This role would be well suited to a qualified accountant with 2+ years of post-qualification experience.
We have some really exciting challenges under way like making sure we maximise our new SAP S4/HANA general ledger, expanding into the European Union, pushing forward with our automation plans, continuing to grow our customer base, growing our lending business and adding to our marketplace. You’ll work on scaling Monzo in a controlled way, while helping us optimise our financial control processes with the help of technology. You’ll report to our Financial Control Manager.
Your day-to-day:
Manage a tight process with the rest of our internal Finance team to ensure a swift month-end close process and group consolidation.
Understand the business and our products to write insightful management commentary.
Understand our accounting systems and make sure we are taking advantage of all features we can to minimise manual elements of reporting.
Embrace the opportunity to improve and transform processes, driving incremental improvements through to adoption of AI.
Learn SQL skills to run reports and propose solutions that make our processes efficient and scalable.
Support our year end process working with external auditors and our Financial Reporting squad.
Help review new products, assessing the accounting and implementing them in our banking platform and accounting system.
Work with the business to assess the impact of changes in accounting standards and make proposals on accounting policy matters for new products launched.
Help maintain the integrity of our chart of accounts and financial static data.
Resolve miscellaneous inquiries and support the overall finance team wherever needed - from forecasting and valuations, to bank transfers, transfer pricing and tax policy research!
🤩 We’d love to hear from you if…
You’re a qualified accountant with a few years’ post-qualification experience, ideally in financial reporting/controlling teams and working in a retail banking environment
You have a strong understanding of technical accounting standards
You have a great eye for detail
You’re fascinated by the banking and regulatory landscape, and have a good understanding of key financial controls
You’re a self-starter and enjoy tackling what needs doing, whether it’s making a bank transfer or pulling together reports for investors
You’re comfortable translating complex information into simple words for people with diverse backgrounds
You’re interested in using data (SQL skills would be a bonus)
You embrace change and are motivated to improve and innovate process
You thrive in a dynamic and constantly evolving environment
What we’re doing at Monzo excites you!
🙌 What’s in it for you
💰£56,000 - £75,000 ➕ Incentive Awards tied to your performance.
📍This role can be based in our London or Cardiff office, but we're open to distributed working within the UK (with ad hoc meetings in London)
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚 £1,000 learning budget each year to use on books, training courses and conferences.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more!
Read our full list of benefits
.
🌈
The application journey has 4 key steps
Recruiter Screening Conversation
Initial HM Interview
Role Specific Interview
Behavioural Interview
This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.
You can read them here.
#LI-TP1
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: London; Dubai
Workplace: OnSite
TIRED OF MEETING THE PRODUCT AT THE TERMS AND CONDITIONS STAGE?
Most product lawyers see the flow once it's built and the launch date is set. Here, you're on the whiteboard at ideation, so compliant by design is the plan, not the clean-up.
And the stakes are real. Taptap Send moves billions of dollars every month across 100 countries, and is now building wallets, cards and broader financial products for diaspora communities.
THE JOB
You'll advise on new licensing and products from first idea to go-live, and own regulator engagement across our markets.
- Shape products before they're built: review designs, UX, flows and terms against regulatory and customer-outcome rules, Consumer Duty included, while change is still cheap.
- Turn regulation into decisions: what's mandatory, what's prudent, and the alternative route that still gets it launched.
- Own the regulator relationship: across our markets, including new ones, and flag what regulatory change means for the roadmap early.
- Take products to new countries: localise what already works, with country leads and local counsel.
- Build the playbooks: templates that let Legal scale without adding friction.
WHY YOU'LL WANT IT
Spend your time on the hard questions. You're asked to shape our roadmap and launches, and understand how to fit them to the relevant regimes
Be a peer, with room to run. You'll join a flat team of regulatory and commercial lawyers, with real autonomy and a manager who trusts you.
Make launches faster, not slower. Legal in the room from day one is how products here ship sooner. That's the whole point of your seat.
Make sending money home cheaper. Remittances pay for school fees, rent and medical bills, and are worth more than all foreign aid combined. Cheaper, reliable transfers put more of that money in families' hands.
IS THIS YOU?
You're a qualified lawyer (UK or equivalent) with 4+ years' PQE in payments, e-money or financial services regulation, at a firm, a regulator or a fintech.
You've advised payments or e-money firms under the FCA or an equivalent regime, dealt with the regulator directly, and helped product teams take live launches over the line.
You give the answer first and the reasoning second. Ambiguity across several jurisdictions doesn't stop you making the call.
If you'd rather be asked first than asked last, apply. Missing a box or two? Send your CV anyway.
Location: Singapore
As a
Manager, 3D Character Art
in the Singapore Studio for Riot’s Unpublished R&D Product, you will channel your knowledge of color and light to explore and produce the best player value for players.
You’ll guide the exploration and execution of the 3D character content. Through your expertise, you’ll mentor and level-up the craft and game developer skills of your 3D team. You will work with the Associate Art Director to implement a 3D style that fits within the art pillars and punctuates the game design.
You’ll expand and support a high-performing external team and give them guidance and knowledge. You will set high expectations, push for growth for both each individual artist and the entire team, and streamline the production efficiency. You will use your broad knowledge of art, craft, technique, and people management, to set clear goals for your team and make sure the process of delivering those goals is as smooth as possible for your team and their stakeholders. You will ensure your team stays motivated and empowered to take ownership of creativity, you will coach your team to be a triple A team.
You will work closely with Product Leads, Delivery Leads, Stakeholders, and the Associate Art Director to stay aligned on vision and priorities. Quickly mediate and resolve craft disagreements and misalignments. Prioritize the craft’s health and support, above personally contributing to art production. Run and manage healthy and productive craft review sessions. Work closely with the other craft leads on your team to cultivate a great cohesive culture and ensure a consistent quality and style.
Responsibilities:
As a Manager, 3D Character Art on the team, you will oversee and be accountable for the quality of the work the team delivers and set the bar for excellence.
Provide craft direction for your team.
Provide as-needed support of all aspects of 3D production process; from set-up through production and troubleshooting
You will balance visual satisfaction and gameplay clarity.
Provide hands on craft support to the product where needed
Support the Associate Art Director on emergent tasks where needed.
Own the full lifecycle management of your team members - from selection and onboarding through performance development, feedback, and exits where necessary - ensuring the right people and skills are in place to deliver at Riot’s quality bar.
You will establish and maintain a highly engaged, creative, and motivated culture to unleash artists’ potential.
You will drive and improve the rituals in your team to support high-quality craft delivery and enable efficient growth of your team.
Collaborate with the Associate Art Director, art discipline leads, and Production teams in Singapore and Los Angeles to maintain consistency in workflow, and quality expectations.
You will be vigilantly finding creative and effective solutions to eliminate complex problems.
Required Qualifications:
5+ years of professional experience in 3D Character art for games, including creating high-quality stylized characters, cosmetics, or other 3D assets.
2+ years in a lead or management role, providing artistic direction, feedback, mentorship, and guidance to individual artists or teams.
Experience shipping game titles as a Senior or Lead 3D Artist, with responsibility for artistic quality and consistency.
Strong understanding of modeling, sculpting, and texturing fundamentals, including stylized hand-painted techniques, PBR workflows, and their application in modern game engines.
Strong artistic foundation in anatomy, shape language, form, proportion, composition, color theory, and design.
Proficiency with industry-standard 3D art tools such as Maya, 3ds Max, ZBrush, Substance Painter, and Photoshop.
Experience reviewing and guiding 3D art production, including providing clear, actionable feedback to internal artists and external vendors to ensure assets meet established quality and style standards.
Strong communication and collaboration skills, with experience working across art disciplines such as concept art, animation, technical art, and production.
Desired Qualifications:
AAA game development experience, particularly creating stylized characters, skins, or cosmetic content.
Experience working with distributed teams or external co-development partners across regions.
Multilingual ability (Mandarin or other regional languages) to communicate effectively with partner studios.
Our Perks:
Full relocation support
Full health insurance for you, your spouse and children
Open paid time off
Retirement benefits with company matching
Life insurance, parental leave, plus short-term and long-term disability
Play Fund so you can broaden and deepen your knowledge of our players and community through games
We will double down on your donations of time and money to non-profits
Don’t forget to include a resume and cover letter. We receive a lot of applications, but we’ll notice a fun, well-written intro that shows us you take play seriously.
Location: Sydney, Australia
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Partners Solutions Architect on the Applied AI team at Anthropic, you will be a Pre-Sales architect focused on cultivating technical relationships with our Global and Regional System Integrators (GSIs/RSIs), and our cloud partners . You will strengthen our relationships with key partners to accelerate indirect revenue, enable their AI practices, and execute on long-term GTM strategy.
Responsibilities:
Strategic Technical Partnership
: Be a technical thought partner to the Anthropic GTM partnerships team, providing technical expertise to better understand the partner landscape, driving key strategic programs, and identifying opportunities to deepen partner technical capabilities. Embed with GSI and cloud partner technical teams to enable their AI practices, support troubleshooting, evangelize Anthropic in their developer communities, and serve as an escalation point for complex technical issues.
Joint Solution Development:
Collaborate with partners to identify high value industry-specific GenAI applications, develop joint solutions and codify reference architectures / best practices to accelerate time to deployment
Customer Deal Support:
Intervene directly to unblock strategic customer deals where partners are the primary delivery vehicle, providing deep technical expertise and solution architecture guidance.
Partner Ecosystem & Events
: Represent Anthropic at partner events such as GSI customer workshops, summits, and industry conferences. Lead or support partner-specific developer events, hackathons, and technical enablement sessions, especially for technically native communities.
Product Feedback:
Validate and gather feedback on Anthropic's products and offerings, especially as they relate to partner use cases and deployment patterns, and deliver this feedback to relevant Anthropic teams to inform product roadmap and partner strategy.
You may be a good fit if you have:
10+ years of experience in technical customer-facing/partner-facing roles such as Solutions Architect, Sales Engineer, Partner Sales Engineer
Track record of successfully partnering with GSIs and/or cloud providers to solve complex technical challenges, from initial solution design through customer delivery
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more
Strong presentation & technical communication skills with the ability to translate requirements between technical and business stakeholders
Experience designing scalable cloud architectures and integrating with enterprise systems
Familiarity with common LLM frameworks and tools or a background in machine learning or data science
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
A love of teaching, mentoring, and helping others succeed
Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Bristol, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for a City Manager, Bristol to join our UK South West team. This is a hybrid role, requiring a mixture of field-based work (2–3 days per week) and office/home working. In this role, you’ll help us build relationships with our restaurant partners, improve our customer proposition, and leverage data insights to drive fast growth across the region.
Get to know our
Commercial
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the Regional Growth team. We are responsible for the commercial output of our mid-market restaurant partners in the UK and Ireland, bringing the best possible selection to our customers and opportunities for growth to our restaurants. As a City Manager, you will be the face of Deliveroo in your territory, combining relationship management with strategic local planning.
Here’s what your day-to-day might look like:
Own territory performance:
Act as the ultimate local expert for your assigned cities and areas, mapping out local sales strategies and identifying value proposition gaps to close.
Manage top-tier accounts:
Lead relationship management and commercial negotiations for top restaurant partners, optimising their operational and financial performance on the platform.
Drive data-led growth:
Draw actionable insights from partner and city performance data to improve our customer proposition neighbourhood by neighbourhood.
Acquire local favourites:
Identify, sign up, and successfully onboard top local hero brands and restaurant favourites to expand our selection.
Collaborate cross-functionally:
Work alongside local Account Managers, Operations, and Marketing teams to maximise commercial campaigns and streamline restaurant operations.
What You’ll Need to Thrive
Essential
Proven commercial experience:
Substantial experience in account management, commercial sales, relationship management, or business strategy roles.
Analytical competence:
Proven ability to understand and utilise performance data to identify operational gaps and execute growth plans.
Target-oriented mindset:
Results-driven professional who thrives when working toward demanding growth, selection, and performance KPIs.
Strategic execution:
Demonstrated track record of managing a commercial territory, mapping out sales pipelines, and executing local strategic plans.
Mobility and flexibility:
Comfortable with a hybrid setup including 2–3 days of field travel per week, possessing a valid UK driving licence and access to a vehicle.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: DRC Kongo Central Bandundu Lukula
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
À propos de GiveDirectly
GiveDirectly envoie de l’argent directement aux personnes en situation d'extrême pauvreté , afin qu’elles décident elles-mêmes de ce dont elles ont le plus besoin , notre culture est franche , analytique, rapide et non hiérarchique.
Depuis 2018, GiveDirectly est présente en RDC et transfert de l’argent par téléphone mobile au menages vulnerables , en vue de promouvoir la sécurité alimentaire, la réduction de la pauvreté et l’inclusion financière.
Pour en savoir plus sur notre action et nos resultats ,visitez :
www.givedirectly.org
Responsabilités.
Conception de programmes et travail de projet
Conseiller et formuler des recommandations sur la conception des programmes pour garantir que ces derniers respectent pleinement les normes et politiques de protection.
Fournir des orientations aux autres membres de l'équipe de GD pour s'assurer que tous les aspects de notre programme sont respectueux, dignes et reflètent les engagements de GD envers les "Bénéficiaires d'abord".
Identifier de manière proactive les domaines thématiques de protection dans le pays qui pourraient avoir un impact sur nos bénéficiaires, et conseiller l'équipe nationale sur la manière de traiter et d'atténuer ces risques.
Effectuer une analyse approfondie des risques de protection du projet et fournir des orientations sur les stratégies de mise en œuvre sécurisée qui protègent les bénéficiaires
Établir des relations et s'engager avec les leaders communautaires afin d'identifier et de résoudre les problèmes de protection.
Passer en revue toutes les nouvelles enquêtes sur le terrain pour garantir une communication sûre avec les bénéficiaires et une inclusion appropriée du consentement.
Faire partie intégrante de l'équipe des programmes et de l'engagement communautaire en fournissant un soutien dans l'identification des communautés, l'évaluation de la vulnérabilité et la détection des risques avant le lancement de nouveaux programmes.
Gestion des cas de protection
Agir en tant que responsable des cas de protection du pays pour les bénéficiaires.
Travailler directement avec les bénéficiaires et les parties prenantes concernées pour résoudre les problèmes de protection.
Élaborer et mettre en œuvre des protocoles de réponse en matière de protection pour les différentes équipes, y compris les enquêtes, les programmes et les ressources humaines.
Élaborer et maintenir des systèmes de signalement solides permettant aux bénéficiaires de soulever toute préoccupation concernant le programme.
Documenter et suivre tous les incidents de protection du pays et les partager avec l'équipe mondiale de protection et d'autres parties prenantes.
Assurer la gestion des références dans votre pays, y compris la gestion des bases de données des partenaires de référence, la gestion des relations avec les partenaires et les protocoles de référence.
Servir de lien entre GD, les bénéficiaires concernés et les partenaires de référence, au besoin.
Travailler à l'amélioration et à l'augmentation des rapports en matière de protection dans les programmes de GD dans le pays en proposant de nouvelles approches ou voies de signalement innovantes.
Politiques et formations en matière de protection
Conseiller et surveiller les politiques de protection dans le programme du pays de la RDC.
Dispenser et documenter des formations en matière de protection à l'ensemble du personnel lors de l'intégration des nouveaux employés et au moins deux fois par an.
Aider le responsable du programme de protection à adapter les supports de formation pour les adapter au contexte spécifique.
Dispenser des formations en matière de protection aux sous-traitants et aux partenaires, si nécessaire.
Passer en revue, mettre à jour et personnaliser les supports de formation en matière de protection pour refléter les besoins du pays et les évolutions du secteur.
Se renseigner auprès d'autres ONG sur leurs pratiques de protection en matière de protection.
Identifier et participer aux forums des parties prenantes en matière de protection qui aident GD à rester informé des normes et des meilleures pratiques du secteur, par exemple le Cluster de protection.
Soumettre des rapports mensuels sur les activités mentionnées au responsable principal de la protection et au directeur du pays.
Profil Recherché
Niveau requis :
Diplôme universitaire supérieur (Bac+4 / Bac+5, ) ou Licence avec solide expérience compensatoire(Protection de l'enfance,Gestion des crises humanitaires, coopération et développement international)
Domaines d'études :
Sciences sociales, sociologie ou travail social
Droit (droit international humanitaire, droits de la personne, droit pénal)ou diplôme universitaire supérieur (Bac+4 / Bac+5, ) dans un autre domainepsychologie ou santé publique.
Certifications complémentaires appréciées :
Formations certifiantes en sauvegarde (
CHS Alliance
,
Keeping Children Safe
) ou en techniques d'enquête sur les allégations d'exploitation, abus et harcèlement sexuels (SEAH).
Durée générale :
3 à 5 ans d'expérience progressive au sein d'ONG nationales ou internationales, d'agences onusiennes ou d'institutions humanitaires.
Spécialisation sauvegarde (2 à 3 ans minimum) :
Conception et mise en application opérationnelle de politiques de sauvegarde et de mécanismes
PEAS / PSEA
.
Évaluation des risques de sauvegarde tout au long du cycle de projet.
Gestion des cas et enquêtes :
Expérience démontrée dans la gestion confidentielle de signalements, le suivi des incidents critiques et l'orientation des survivants (prise en charge médicale, psychosociale et légale).
Participation active ou direction d'enquêtes administratives sur des allégations d'abus, de harcèlement ou de manquements éthiques.
Formation et renforcement des capacités :
Animation de sessions de formation, sensibilisation des équipes de terrain, des prestataires et des partenaires locaux, ainsi que structuration de réseaux de points focaux.
Coordination et supervision :
Expérience dans l'appui au management d'équipe et la révision de rapports techniques d'incidents.
Excellente maîtrise de la législation locale relative à la protection des mineurs et des personnes vulnérables.
Maîtrise des langues d'intervention (français et anglais professionnel, ainsi que les langues locales des zones de mise en œuvre Lingala, kikongo,kitandu et Kiyombe).
Connaissance pratique des mécanismes de redevabilité communautaire (mécanismes de plainte et de feedback
Valeurs de GiveDirectly
Priorité aux bénéficiaires : Nous privilégions les préférences des bénéficiaires, pas celles de nos donateurs ni même les nôtres.
L’équipe avant l’individuel : Nous œuvrons pour le succès de l’organisation, pas celui des individus.
Être proactivement franc : Nous parlons et communiquons les informations en toute franchise.
Créer une énergie positive : Nous nous efforçons d’apporter de l’énergie positive à nos collègues, et pas de la leur prendre.
Réfléchir rigoureusement, agir rapidement : Priorité à la rigueur et à l’action, pas au débat interminable.
Se connaître et se développer : Nous sommes conscients de nos défauts, mais nous les exploitons.
Accepter la réalité, Proposer des solutions : Nous ne nous attardons pas sur les problèmes. Nous créons des solutions.
Être ambitieux de manière productive : Nous prenons des risques qui pourraient révolutionner le secteu
Comment postuler
Les candidatures se font uniquement en ligne, les intéressés sont priés d’aller sur le
https://boards.greenhouse.io/givedirectly
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Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
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Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
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Location: Belgique
Why Paynovate?
Paynovate is a Belgium-based fintech with more than 80 talented employees. We’re building a company where dreams are shaped, where bold initiatives are taken, and where your leadership, ownership and ability to follow through are valued.
Context
At Paynovate, our compliance operations rely on systems that need to be reliable, scalable and properly understood.
We are looking for a Financial Crime Technology Manager to take end-to-end ownership of our fraud and compliance technology stack, starting with SEON and Featurespace.
Your first priority will be to regain full control of these platforms: understand their current configuration, assess their effectiveness, recalibrate rules and thresholds, and establish a continuous feedback loop with the teams using them every day.
Over time, you will also help define our financial-crime technology strategy, assess new solutions and lead future tool implementations or migrations.
This is a senior individual contributor role with no direct people-management responsibility at this stage.
Your role
Your time will broadly be divided across three areas:
50% – Systems operations and optimisation
25% – Technology strategy and roadmap
25% – Product and Engineering collaboration
What you will do
Own and optimise our systems
Take end-to-end ownership of our fraud and compliance platforms, initially SEON and Featurespace.
Manage their configuration, rules, thresholds, integrations and ongoing maintenance.
Assess tool performance using relevant metrics such as precision, recall, false-positive rates and alert volumes.
Analyse alert outcomes and operational feedback to identify control gaps, ineffective rules and opportunities for optimisation.
Recalibrate detection rules and thresholds while maintaining an appropriate balance between detection effectiveness and operational workload.
Establish a structured feedback loop with Compliance Operations, Fraud, Customer Support and other relevant teams.
Monitor system performance and ensure issues are identified, prioritised and resolved.
Shape our technology strategy
Build and maintain a roadmap for Paynovate’s fraud and compliance technology capabilities.
Assess whether existing tools remain fit for purpose and recommend improvements or alternatives.
Participate in the selection of new technology providers.
Lead the functional aspects of future implementations and migrations, from requirements definition through testing and rollout.
Identify opportunities to automate and improve day-to-day Compliance activities, including through AI-enabled solutions where appropriate.
Ensure technology decisions support operational needs, regulatory expectations and Paynovate’s wider business strategy.
Connect Compliance, Product and Engineering
Translate fraud and compliance needs into clear functional and technical requirements.
Work closely with Product, Engineering and Data teams to design or enhance internal capabilities.
Define acceptance criteria and coordinate testing before changes are released.
Support the development of dashboards and reporting on alert volumes, detection effectiveness, system performance and operational outcomes.
Maintain clear documentation covering system configuration, rule changes, decisions and operating procedures.
Train relevant teams on the effective use of the platforms.
What you bring
Solid understanding of fraud, AML or transaction-monitoring processes
(mandatory)
Significant experience with fraud-detection, transaction-monitoring or financial-crime technology within payments, fintech, banking or financial services.
Hands-on experience configuring and optimising platforms such as SEON, Featurespace or comparable solutions.
Experience with fraud rules, thresholds, scoring models or transaction-monitoring scenarios.
Strong analytical skills and the ability to work with large and imperfect datasets.
Working knowledge of SQL and data-analysis or business-intelligence tools.
Understanding of key model-performance concepts, including confusion matrices, precision, recall and false-positive rates.
Ability to understand APIs, integrations and data flows and to work effectively with Engineering and Data teams.
Experience translating operational or regulatory needs into clear technical requirements.
Strong ownership, autonomy and drive.
The ability to challenge existing solutions and make evidence-based recommendations.
Clear communication skills and the ability to work across technical and non-technical teams.
Nice to have
Experience implementing or migrating fraud or compliance platforms.
Knowledge of payment flows, issuing, acquiring or e-money environments.
Experience with Python or advanced data-analysis techniques.
Experience with AI-enabled compliance tooling or workflow automation.
Experience managing third-party technology vendors.
Familiarity with Jira, Confluence and product-development practices.
Reporting line
You will report to the
Head of Product
within the GRC product service line, with a strong functional relationship to the
Head of Compliance
and close collaboration with Engineering, Data and Compliance Operations.
Your first priorities
During your first months, you will be expected to:
Take over ownership of SEON and Featurespace current setup, rules, integrations and known issues.
Revise the baseline for platform and alert performance.
Improve the identification of false positives drivers and operational inefficiency.
Revise and deploy the recalibration approach.
Establish a sustainable feedback loop between Operations, Compliance, Product and Engineering teams.
Produce a prioritised roadmap for the further development of Paynovate’s financial-crime technology.
What We Offer
An amazing job in a stimulating, profitable and fast-growing sector.
Payment solutions is a complex and constantly evolving field, where innovation is key.
A role where your impact will be tangible. We are a company of owners and believe in empowering people to their full potential.
A team of talented, motivated and thoughtful individuals, coming together as one to fulfill a common goal – delivering smart, simple and innovative solutions to our clients.
A dynamic environment full of growth and development opportunities.
People are our greatest strength, and as an employer, we choose to deliver to you as much as you deliver to us.
A modern and friendly working environment, where work-life balance is embedded as a structural part of the organisation (hello hybrid work!).
And of course, a comprehensive and market-competitive salary package: 32 days holiday, reimbursement of public transports, meal vouchers, health and group insurance, phone, homeworking policy and allowance
If you’re excited about this challenge and ready to make an immediate impact, we’d love to hear from you. Apply today at Paynovate!
Location: Brussels, Belgium
WHY PAYNOVATE
Paynovate is a Belgium-based fintech and regulated e-money institution with more than 80 employees. We provide payment solutions across Acquiring, Issuing and Payment Accounts.
As we continue to grow, we are strengthening our Enterprise Risk Management framework and are looking for a Risk Officer to join our Risk team.
This is an opportunity to work across a broad range of operational risk topics and contribute directly to the further development of our Risk framework
YOUR MISSION
As a Risk Officer, you will join our second line of defence and work closely with our Head of Risk to identify, assess and monitor operational risks across Paynovate.
Your role will have two main areas of focus: Third-Party Risk Management / Outsourcing and Risk & Control Self-Assessments (RCSA).
You will work with different teams to understand their processes, identify and assess risks, and challenge whether the right controls are in place and effective.
You will contribute to the implementation and continuous improvement of our Enterprise Risk Management framework, while gaining broad exposure across Paynovate's activities.
KEY RESPONSIBILITIES
Support the implementation and review of Risk & Control Self-Assessments (RCSA) across Paynovate, working with business teams to understand their processes and identify and assess operational risks
Assess inherent and residual risks, challenge the design and effectiveness of controls, and support the definition and follow-up of risk responses and remediation actions
Contribute to Third-Party Risk Management and Outsourcing, including sub-outsourcing, in line with relevant EBA and DORA requirements.
Perform third-party risk activities including criticality assessments, due diligence, monitoring and exit strategies, and assess the impact of third-party dependencies or service failures
Work across the organisation with teams such as Operations, Finance, Product, Fraud/Financial Crime and IT/Security, while contributing to the continuous improvement of Paynovate's Enterprise Risk Management framework
IS THIS YOU
At Paynovate, we focus on positioning the right talent in the right roles, empowering our people to drive the business forward.
We seek someone who:
Has at least 3 years of relevant experience in Risk, Operational Risk, Internal Control, Third-Party Risk or a similar area within financial services
Has a good understanding of risk and internal control principles and can analyse an end-to-end process, identify what could go wrong and assess how the risks are controlled
Has a practical and analytical mindset, with good Excel skills including pivot tables, reconciliations and formulas/data analysis
Is comfortable using tools to map and document processes and flows and has a very good level of professional English
Is curious, structured and organised: you ask questions, dig deeper when something is unclear and can challenge stakeholders constructively while building effective working relationships
WHAT WE OFFER
A role in the fast-moving payments sector, with exposure to a broad range of activities and operational risk topics
The opportunity to have a tangible impact and contribute to the further development of Paynovate's Risk framework
The opportunity to work closely with and learn from an experienced Head of Risk, while collaborating with teams across the organisation
A modern and flexible working environment, including hybrid work
A comprehensive and market-competitive salary package, including 32 days of holiday, company car or mobility budget, meal vouchers, health and group insurance, phone, and homeworking allowance
Location: Paris, France
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
À propos du rôle
Anthropic construit l’équipe Applied AI pour aider les organisations les plus ambitieuses du monde à adopter Claude de manière transformatrice, sûre et durable. Nos Forward Deployed Engineers s’intègrent directement auprès de clients stratégiques pour déployer des applications d’IA en production qui résolvent de véritables problèmes métier. À mesure que cette pratique se développe, nous avons besoin d’une personne leader pour construire et développer cette équipe.
En tant que premier Forward Deployed Manager en Europe du Sud, vous piloterez l’équipe qui se situe à la frontière du déploiement d’IA en entreprise. Vous recruterez et développerez une équipe performante de Forward Deployed Engineers, fixerez le standard technique et opérationnel pour les engagements clients, et construirez les playbooks qui transforment les succès ponctuels en modèles reproductibles. Vous travaillerez en étroite collaboration avec les Engagement Managers qui gèrent la logistique de livraison et les relations avec les parties prenantes, tout en veillant à ce que votre équipe livre du code de qualité, se développe techniquement, et représente Anthropic au plus haut niveau dans les environnements clients.
Ce rôle est un rôle de meneur-contributeur avec une forte orientation leadership. Vous resterez assez impliqué dans le travail technique pour examiner les architectures, déboguer les problèmes en production, et vous associer à votre équipe quand cela compte — mais votre impact principal viendra des personnes que vous recruterez, des standards que vous fixerez, et de la culture que vous créerez. Vous collaborerez de manière transversale avec les équipes Ventes, Produit et Ingénierie pour façonner la manière dont Anthropic sert ses clients les plus stratégiques, et les insights de terrain de votre équipe influenceront directement la direction produit.
Ce rôle nécessite quelqu’un qui s’épanouit dans l’ambiguïté et qui est énergisé par la création à partir de zéro. Vous définirez ce que l’excellence ressemble pour la gestion d’une équipe FDE chez Anthropic — il n’existe pas de playbook existant à suivre.
Responsabilités
Recruter, développer et fidéliser une équipe de classe mondiale de Forward Deployed Engineers. Fixer un haut standard pour le talent technique et l’instinct client.
Mener des entretiens individuels réguliers, fournir du mentorat technique, et investir dans la progression de carrière de chaque membre de l’équipe. Créer un environnement où les Forward Deployed Engineers accomplissent leur meilleur travail.
Staffier et superviser les engagements clients dans le portefeuille de votre équipe, en prenant des décisions d’allocation des ressources qui équilibrent les besoins clients, le développement de l’équipe, et les priorités métier.
Collaborer avec les équipes de compte et les Engagement Managers pendant le processus de pré-vente pour qualifier les engagements, définir le périmètre du travail, et informer les demandes de travail.
Examiner les architectures techniques et le code produit par vos Forward Deployed Engineers, en veillant à ce que l’équipe livre des solutions production de haute qualité qui résolvent de véritables problèmes clients.
Rester assez impliqué pour diriger des sessions de découverte technique, prototyper des solutions, et déboguer des problèmes complexes aux côtés de votre équipe quand cela est nécessaire.
Construire des playbooks reproductibles, des dépôts de démarrage, des modèles d’intégration, et une base de connaissances interne qui capture ce que votre équipe apprend sur le terrain.
Définir les OKRs de l’équipe liés aux résultats de succès client et aux objectifs d’adoption produit. Créer des cadences opérationnelles — standups, rétros, revues d’engagement — qui maintiennent l’équipe alignée.
Collaborer avec Produit et Ingénierie pour traduire les insights de terrain en améliorations produit. Servir comme voix du client dans la planification interne.
Voyager sur les sites des clients selon les besoins (25-50%), particulièrement lors des lancements d’engagement et pour les comptes prioritaires de votre équipe.
Vous pourriez être un bon fit si vous avez
10+ ans d’expérience en ingénierie logicielle, architecture de solutions, ou dans un rôle technique orienté client comme l’ingénierie forward deployed ou le conseil.
2+ ans d’expérience en gestion de personnes au sein d’une organisation de services/post-vente/FDE avec un palmarès de recrutement, développement et fidélisation d’ingénieurs performants.
De l’expérience dans la construction d’organisations de zéro à un, pas seulement l’héritage d’une organisation existante.
De l’expérience de travail direct avec des clients d’entreprise sur des mises en œuvre techniques, y compris l’aisance à naviguer dans les dynamiques organisationnelles complexes.
Une présence de cadre avec la capacité à naviguer fluidement entre les conversations stratégiques avec les parties prenantes senior et les sessions de débogage pratiques avec les ingénieurs.
Des compétences fortes en communication écrite et verbale. Vous pouvez traduire la complexité technique en narratifs clairs pour des audiences diverses.
Un enthousiasme sincère pour la construction de quelque chose de nouveau et la définition de l’excellence pour une équipe qui n’existe pas encore.
Pourquoi ce rôle compte
Vous serez une personne leader fondatrice d’une équipe qui définit comment les entreprises adoptent et déploient l’IA. Votre travail influencera directement la direction produit d’Anthropic, créera des modèles réutilisables pour la base clients plus large, et établira Anthropic comme le partenaire de confiance pour la transformation de l’IA — tout en promouvant le développement responsable des systèmes d’IA de pointe.
About the role
Anthropic is building the Applied AI team to help the world's most ambitious organizations adopt Claude in ways that are transformative, safe, and lasting. Our Forward Deployed Engineers embed directly with strategic customers to ship production AI applications that solve real business problems. As this practice grows, we need a founding leader to build and scale it.
As the first FDE Manager in Southern Europe, you'll own the team that sits at the frontier of enterprise AI deployment. You'll hire and develop a high-performing team of FDEs, set the technical and operational bar for customer engagements, and build the playbooks that turn one-off successes into repeatable patterns. You'll work hand-in-hand with Engagement Managers who own delivery logistics and stakeholder management, while you ensure your team is shipping quality code, growing technically, and representing Anthropic at the highest level in customer environments.
This is a player-coach role with a strong bias toward leadership. You'll stay close enough to the technical work to review architectures, debug production issues, and pair with your team when it matters — but your primary impact will come from the people you hire, the standards you set, and the culture you create. You'll partner cross-functionally with Sales, Product, and Engineering to shape how Anthropic serves its most strategic customers, and your team's field insights will directly influence product direction.
This role requires someone who thrives in ambiguity and is energized by building from zero to one. You'll be defining what good looks like for FDE management at Anthropic — there is no existing playbook to follow.
Responsibilities
Hire, develop, and retain a world-class team of Forward Deployed Engineers. Set a high bar for technical talent and customer instincts.
Conduct regular 1:1s, provide technical mentorship, and invest in the career growth of each team member. Create an environment where FDEs do the best work of their careers.
Staff and oversee customer engagements across your team's portfolio, making resource allocation decisions that balance customer needs, team development, and business priorities.
Collaborate with account teams and Engagement Managers during the pre-sales process to qualify engagements, scope work, and inform statements of work.
Review technical architectures and code produced by your FDEs, ensuring the team ships high-quality, production-ready solutions that solve real customer problems.
Stay hands-on enough to lead technical discovery sessions, prototype solutions, and debug complex issues alongside your team when needed.
Build repeatable playbooks, starter repositories, integration templates, and an internal knowledge base that captures what your team learns in the field.
Define team OKRs that tie to customer success outcomes and product adoption goals. Create operational cadences — standups, retros, engagement reviews — that keep the team aligned.
Partner with Product and Engineering to translate field insights into product improvements. Serve as the voice of the customer in internal planning.
Travel to customer sites as needed (25-50%), particularly during engagement kickoffs and for your team's highest-priority accounts.
You may be a good fit if you have
10+ years of experience in software engineering, solutions architecture, or a technical customer-facing role such as forward deployed engineering or consulting.
2+ years of people management experience within a services/post-sales/FDE organization with a track record of hiring, developing, and retaining strong engineers.
Experience building organizations from 0->1, not just inheriting an existing one.
Experience working directly with enterprise customers on technical implementations, including comfort navigating complex organizational dynamics.
Executive presence with the ability to move fluidly between strategic conversations with senior stakeholders and hands-on debugging sessions with engineers.
Strong written and verbal communication skills. You can translate technical complexity into clear narratives for diverse audiences.
Genuine excitement about building something new and defining what great looks like for a team that doesn't yet exist.
Why this role matters
You'll be a founding leader of a team that defines how enterprises adopt and scale AI. Your work will directly influence Anthropic's product direction, create reusable patterns for the broader customer base, and establish Anthropic as the trusted partner for AI transformation — all while advancing the responsible development of frontier AI systems.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
€235.000
—
€295.000 EUR
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Brand & Experience team builds the emotional connection between Deliveroo and our customers, riders, and partners. With a deep understanding of our audience and a passion for creativity, we bring our brand to life across every touchpoint. Whether it’s a push notification, social campaign, or packaging design—we craft compelling experiences that shape perceptions, spark engagement, and make Deliveroo a loved, global brand.
We’re looking for a Senior Creative Project Manager to join our London team. This is a hybrid role working 3 days a week from our London HQ. In this role, you’ll help us lead the end-to-end delivery of creative projects across diverse briefs—from fast-turnaround sprints to global, multi-channel campaigns—while driving studio operations and process improvements. This is a 12 month fixed term contract.
What You’ll Be Doing
You’ll be joining the Creative Studio team. Reporting into the PMO Lead, you'll work alongside Creative, Campaign, Design, and Creative Operations functions to power our in-house marketing and creative output.
Here’s what your day-to-day might look like:
Campaign & Project Delivery
Lead the end-to-end delivery of creative briefs—ranging from high-volume growth marketing and CRM sprints to complex, multi-market campaigns including AV and TVC.
Develop accurate project plans, timelines, and milestones while managing budgets and resources to ensure seamless delivery across creative and marketing teams.
Stakeholder Leadership & Traffic Management
Act as the primary contact for projects, building strong relationships across internal teams and partner agencies while keeping everyone aligned on goals and milestones.
Manage traffic and intake: evaluate briefs, flag out-of-scope requests, manage sprint scheduling, and allocate resources based on team capacity.
Operations & Process Improvement
Own key PMO operations by refining Asana templates, documentation, and intake workflows to make studio operations more efficient, consistent, and scalable.
Support studio-wide operational initiatives, including resourcing models, tooling, reporting, and adopting AI-enabled creative production workflows in partnership with our Creative AI Technologist.
Risk Mitigation & Team Mentorship
Identify project risks early and implement effective solution strategies to keep work moving smoothly without compromising quality.
Motivate and guide creative project teams, sharing best practices across the PMO and supporting less experienced project managers and freelancers.
What You’ll Need to Thrive
Essential
Significant experience managing end-to-end creative projects and integrated campaigns within an in-house studio or creative marketing agency.
Proven ability in resource management, capacity planning, and traffic management for high-volume, fast-turnaround performance and growth marketing assets (paid social, CRM, in-app).
Deep understanding of creative operations, including intake flows, studio tooling (e.g., Asana), project documentation, and process optimization across local and global markets.
Exceptional stakeholder management and communication skills, with the confidence to challenge, motivate, and align cross-functional teams and external partners.
Demonstrated ability to manage project budgets, mitigate risks proactively, and deliver high-quality work to tight deadlines.
Nice to Have
Hands-on experience integrating AI tools and adoption strategies into creative production and studio workflows.
Experience managing and onboarding external agencies or freelance resources.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
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New York, NY; Pittsburgh, PA
УдалённоАрмения, Грузия, Индонезия, Казахстан; APAC or nearby time zones
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридleadRiga, Latvia; Candidates from executive support, business operations, founder’s office, business management and related backgrounds are welcome
ГибридseniorГеография найма не уточнена
ГибридLondon, UK
Manchester, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
seniorCardiff, London or Remote (UK)
Singapore; Full relocation support
Sydney, Australia
Bristol, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
География найма не уточнена
География найма не уточнена
Brussels, Belgium
Paris, France
seniorLondon, United Kingdom - Deliveroo; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief