Location: Budapest, Hungary;
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values
here
!
ML Engineering Manager
Department: AI Lab/Machine Learning
Signifyd AI Lab (SAIL) builds the ML products behind Signifyd's fraud and risk decisions. We improve the predictive performance of the models that decide e-commerce transactions at scale, we scale the ML capabilities of our Risk organization, and we push into the new markets and problem spaces that expand the market Signifyd can sell to.
Every space in this department is a mix of experimentation, code, and statistics. We don't create walls between the people who have the ideas and the people who build them. The team splits its time between near-term continuous model improvements and longer-horizon innovation bets to improve the company’s capabilities in 2027 and beyond. These bets surface from the ground up in an environment where we believe those closest to the problems are best placed to understand how to solve them.
We’re hiring a manager to lead one of the teams in this department.
Who You Are
You are a hands-on Player-Coach who thrives in ambiguity—where the roadmap is a set of hypotheses, and the answer to "will this work?" is "we'll know in three weeks."
You bring:
Technical Credibility (The "Player"): You stay close enough to the work to have a grounded opinion. You read the code, inspect evaluation pipelines, and can immediately tell the difference between a statistical result that will hold up in production and one that just happened to look good on a single test window.
Leadership & Rigor (The "Coach"): You hold a high bar for evidence without becoming a bottleneck to experimentation. You mentor engineers to own their code quality, and you translate complex ML performance metrics into clear business outcomes for Risk leadership.
Executive Judgment: You know how to balance research bets against quarterly delivery, disagree and commit when decisions are made, and build an environment where well-documented negative experimental results are celebrated as real progress.
Responsibilities:
Lead and grow the team
Guide career development, mentor the team, manage conflicts, and nurture a positive, collaborative environment across a geographically distributed organization.
Engage in regular 1:1s, give constant feedback, and create a safe environment for open discussion — including the discussions that follow an experiment that didn't work.
Encourage a culture of learning and improvement, provide technical guidance, and support team members in both technical and soft skills.
Identify and address gaps in team capabilities and processes to enhance team efficiency and success.
Run a portfolio of experiments, not a delivery queue
Partner with your tech leads, who own and drive the technical roadmap for their areas. Your job is not to be the sole source of ideas — it is to pressure-test them, sharpen them, make sure the strongest ones get resourced, and make sure the people generating them have the room and the support to do it.
Make the calls the roadmap can't make for you: which hypotheses get compute and headcount, which get another iteration, and which get a clear, documented "no." A well-run negative result is a real outcome, and we treat it as one
Manage the trade-off between a committed improvement target you must hit this year and research bets that may not pay off for several quarters. You will re-cut that budget as evidence arrives, and you'll be able to explain the reasoning to both your team and your stakeholders.
Bring rigor to how the team decides something worked. Offline results have to predict online behavior; a strong point estimate on a single evaluation window is a starting point, not a conclusion.
Own delivery on a cadence. Independent experimental workstreams have to converge into a release candidate, get evaluated end to end, and ship — including the hard call to leave a workstream out of a release when it isn't carrying its weight.
Set direction from data, in partnership with Risk
Work directly with our Risk partners as your primary stakeholders. Our commitments to them are explicit, measured, and written down; we deliver model performance, and they own thresholds, rules, and how decisions are applied to merchants.
Operate with a high degree of autonomy. Our direction comes from measured performance against those commitments and from what our own experiments tell us, not from a product backlog handed to the team. You are expected to know what your team should be working on and to defend it, rather than wait to be told.
Partner with our platform and infrastructure engineering teams on the feature systems, training pipelines, and experimentation tooling your team depends on — and be clear about where the boundary sits between what SAIL should own and what belongs to Engineering.
Represent your team's results to a broad audience: engineering leadership, Risk leaders, and the wider company.
Requirements:
Roughly 5+ years in machine learning, data science, or ML-adjacent software engineering, including at least 3 years of people management — guiding career development, addressing conflicts, and building a healthy, high-performing team.
Genuine depth in at least one of engineering and applied statistics, and real working competence in the other. We are not hiring a manager of analysts, and we are not hiring a manager of a pure software team. Our engineers train production models that decide serious traffic, and we expect their manager to be able to engage with that work at a technical level.
Demonstrated ability to lead work under real uncertainty: setting a direction when the answer isn't known yet, changing course when evidence says to, and communicating both without eroding your team's confidence.
Excellent written and verbal communication. Much of our decision-making happens in documents, and we expect managers to write well.
Autonomy in recognizing priorities and evaluating the impact of outcomes, and comfort working without close supervision in a fast-moving environment.
Commitment to quality. You take pride in work that excels in correctness, reproducibility, and reliability, and you set that standard for your team.
Candidates must be based in Hungary
#LI-Hybrid
Benefits:
Stock Options
Annual Performance Bonus or Commissions
Pension matched up to 3%
‘Day one’ access to great health insurance scheme
Paid team social events
Mental wellbeing resources
Dedicated learning budget through Learnerbly
Signifyd's Applicant Privacy Notice
Budapest, Hungary;; Candidates must be based in Hungary
Location: Barcelona, Spain
Workplace: hybrid
⛵ About our Crew
Click&Boat
is a rental platform product of
Boats Group
, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by
500,000 boats from across the globe
!
Click&Boat is the
European leader in boat rentals
. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.
To support this growth, we are expanding
to the US market
and hiring
Business Developper Interns
to join a dynamic team in our Barcelona office, continuing to build a world-class, creative organization by finding the best talent for our incredible culture.
🚤 The role
We're looking for
Business Developers Interns
to join our Supply crew in Barcelona and drive our opening to the American market.
In Click&Boat, there are 3 main operational Business Units:
Supply
: deals with boat owners and make sure the boats available on our platform generate revenues with the highest quality of service.
Sales
: deals with tenants and supports them all along a booking process, from quotations to closing the deal.
Customer Care
: represents the point of contact for our customers after a booking is closed by the Sales team (before, during and after the trip), and makes the link between boat owners and tenants (booking modification or cancellation, insurance or accident issues, etc).
You will integrate the
Supply team
, a business unit composed of
10 people
, strengthened by seasonal employees during summer, and organized by markets.
Through active prospection and business development, you will play a key part in identifying and bringing new American boat owners onto our platform, helping to
build our presence
in the US from the ground up.
Because you'll be working directly with American boat owners, this role follows
adjusted working hours of 11am to 8pm
to overlap with US time zones.
If you're excited about marketplaces, digital business, international expansion, and dynamic environments, you might be exactly who we're looking for.
🛟 What floats your boat
With the guidance of your manager, you will perform the following tasks:
1) Onboarding new partners
You will be in charge of onboarding new
American partners
who register on Click&Boat, and assist them throughout the creation of their boat listings (ad, pictures, etc.) as well as showing them how the platform works.
2) Business Development
According to business needs you will be involved in side missions such as carrying out market research, prospecting cold leads on the US boating landscape and participating actively in the BU weekly/monthly presentations.
🧭 What you bring aboard
To be able to communicate with American boat owners, you must be
fluent in English
.
You ideally have a
first experience
(internship or student / summer job) in a customer facing role.
Dynamic and
at ease on the phone
, you enjoy advising and are an ongoing person. Your commercial mindset is your main asset!
You are a
team player
who inspires trust, ready to
take initiatives
and battle for user satisfaction.
You are interested in
start-up environments
; you are proactive and ready to share your ideas to improve our services.
🌊 Bonus point (great to have, never a dealbreaker)
If you have a boating background and interest, it’s even more perfect!
🗺 The hiring journey
Intro call with Talent Acquisition,
Interview with Wiktoria (your future manager),
We aim to keep things smooth, transparent, and respectful of your time throughout the process.
What awaits you aboard
🚀 A fast-growing international company with real impact;
💻 Remote work policy: 1 day per week, depending on periods of the year and seniority;
📖 Extensive internal training;
🥪 Lunch vouchers (Cobee);
🥐 Breakfast every Tuesday morning;
🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea;
🎉 Team-building activities.
Contract: Fijo-Discontinuo (fixed-term seasonal).
Start date: January 7th.
Duration: 6 months (extendable).
Salary: 1 823 euros gross per month.
🪝 Ready to join?
If this opportunity sounds like your next adventure, hit "apply to this job". At Click&Boat, every application is reviewed with equal care and attention, strictly based on merit and regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We are committed to an inclusive process and will provide reasonable accommodations upon request during both selection and employment—because we hire for talent, drive, and mindset, and the sea is open to all.
🌊
Location: New York, NY; Pittsburgh, PA
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about finding
innovative solutions to complex technical problems
, running countless experiments (300+ at a time!) with our massive user base to make data-driven decisions, and educating our users and employees alike. You’ll have limitless learning opportunities, mentorship and collaboration with world-class minds, and a variety of projects with large scopes — while doing work that’s both fun and meaningful.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Below you can find more information about the teams we're hiring for:
Language Learning:
The Language Learning Pillar owns the core learning experience on Duolingo — the lessons and immersive experiences where language learners spend a majority of their time in the app. Our goal is to make these sessions as effective and engaging as possible by continuously improving how we teach through new exercise types, smarter practice of skills, better scaffolding and personalization to help learners build foundational skills in a new language. As an engineering manager in this pillar, you'll lead a team of engineers working on high-impact, cross-functional problems at the intersection of engineering, product, and pedagogy. We're looking for leaders who are passionate about improving how people learn, and who bring strong technical judgment along with the people-management skills to build a high-performing, collaborative team culture.
🧠 You will...
Co-lead a cross-functional team with partners in product management, aligning on strategy, priorities, and success metrics for features that drive meaningful user impact.
Drive execution of projects from spec to implementation, experimentation/analysis, and ongoing ownership, while ensuring infrastructure reliability, scalability, and observability.
Use data and rapid experimentation to inform decisions; partner with internal stakeholders to design A/B tests and translate insights into product improvements that measurably impact key product KPIs.
Attract, grow, and retain diverse engineering talent; provide clear expectations, coaching, and career development, and build a healthy, inclusive team culture.
Set engineering quality standards and processes that balance speed and long-term maintainability; proactively manage tech debt, product quality, and operational excellence.
Collaborate closely with product, design, research, and other engineering teams to deliver user experiences that serve user needs while being impactful towards business metrics.
Define team OKRs, ruthlessly prioritize, and remove roadblocks to enable teams to do their best work.
✅ You have...
Experience leading, managing, and building a team of software engineers, with demonstrated ability to hire, develop, and retain talent.
A track record of shipping multi-engineer, multi-week+ projects with measurable business impact, balancing speed and quality.
Strong product instincts and comfort in highly experimental, data‑driven environments; experience defining metrics and running A/B tests with analytics or data science partners.
Excellent communication and stakeholder management skills across engineering, product, design, and data; clear written specs and status updates.
Technical depth sufficient to guide architecture and implementation trade‑offs, evolve quality standards, and mentor engineers on best practices.
A Bachelor's degree in Computer Science or a related technical field.
The ability to work from or relocate to Pittsburgh, PA or New York, NY.
⭐ Exceptional candidates will have...
Experience leading cross-functional teams focused on driving core product outcomes in consumer products.
Experience setting team OKRs and operating cadences that consistently deliver outsized impact on company‑level metrics.
Background dealing with ambiguity and managing teams or projects with broad cross-functional scope.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$204,000
—
$306,000 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: Cairo, Egypt
Workplace: remote
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Main Purpose of the Role
We are looking for translators with experience in English into Arabic(All Countries) Patent Translators/LQA reviewers (native-level fluency of languages specified) with immediate availability for a patent translation project in the fields of Mechanics, Computer Science and Chemistry.
Project Details:
Job Title: English into Arabic(All Countries) Translator/LQA Reviewer
Start Date: ASAP
Location: Remote
Content Specialties: "Chemistry","Computer Science","Electricity"
Task Type: Translation; LQA Review
CAT Tool: XTM/JIRA
Employment Type: Freelance
Main Duties
Translate
and review patent-related content from English into Arabic(All Countries)
,
with original meaning conveyed in a manner that is readable and understandable to target audience. The Style adequacy is a key aspect for our client;
Follow instructions, for example Translation process, CAT tool usage, etc.
Communicate effectively and response promptly in English.
REQUIRED SKILLS
Native fluency in Arabic
Degree in linguistics, translation or equivalent experience
Minimum 2 years’ experience in the translation and/or editing of patent documents.
Proficiency use of CAT tools, especially with XTM, JIRA
Attention to detail
Good availability and quick response times
Selected candidates will be invited to complete an the translation test. Approved linguists will be then included in our pool of external partners and professional details will be made available to our global Production teams.
We look forward to hearing from you!
Welocalize Talent Management Team
Location: United Kingdom; Spain; Germany
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote.
Contract: Full-time, permanent.
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
We're looking for a Staff Data Scientist, Pricing to build the analytical and machine learning capability that pricing runs on, from demand modelling through to the systems that recommend price.
You won't be starting from zero. We've invested in the foundational data and infrastructure that pricing decisions depend on. What's missing is the capability on top: models the business trusts, experiments that settle pricing questions with evidence, and economics defined once so they hold consistently across Commercial, Product and the customer experience.
The arc of the role runs from measurement to prediction to prescription - understanding how demand responds to price, forecasting how it will respond, and ultimately building the models that recommend the price itself.
What You'll Do:
Build and own the demand and elasticity modelling capability, quantifying how price affects volume across destination, duration, data tier, and customer segment.
Develop machine learning models for demand forecasting and willingness-to-pay, and take them from exploration through to production with the monitoring and retraining that keeps them honest.
Move us from predictive to prescriptive by building the optimisation layer that turns forecasts and elasticities into recommended prices under margin, competitive and partner constraints.
Design and analyse pricing experiments with statistical rigour, and apply causal methods where clean randomisation isn't possible.
Define pricing within our data ecosystem, owning the governed definitions of price, cost and package economics that reporting, analysis and product surfaces all read from.
Partner with Commercial and Finance to connect pricing decisions to margin and revenue, and to size opportunities before we commit.
Set the analytical standard for pricing at Airalo, from what counts as evidence through to how a model or recommendation gets validated before it influences live pricing.
What You'll Bring:
7+ years in data science, quantitative economics, or applied research, including pricing, monetisation, or marketplace economics work that demonstrably changed decisions.
Experience with dynamic or algorithmic pricing systems in production.
An advanced degree in Econometrics, Statistics, Operations Research or similar, or equivalent applied depth in demand estimation and the identification problems that make naive price-quantity regressions wrong.
Hands-on machine learning experience across the full lifecycle, from feature engineering and model selection through to deployment
Familiarity with optimisation and decision-science methods that turn predictions into recommended actions, whether through constrained optimisation, bandits, or reinforcement learning approaches.
Proven experimentation expertise, having designed and defended experiments with a clear view on decision frameworks and common failure modes.
Experience building analytical capability where none existed before, turning raw data and a business question into something a commercial team uses repeatedly.
Strong data modelling instincts, thinking in reusable definitions and single sources of truth rather than standalone analyses.
The ability to move comfortably between financial, product and operational data and connect the analysis to a financial outcome.
Genuine partnership instincts, translating between analytical rigour and commercial reality so that Commercial and Product come to you early rather than after the decision.
Fluency in the Python ML stack alongside strong SQL, with the engineering hygiene to hand over code that others can run and maintain.
Excellent communication skills, including the ability to make a methodological argument to people who won't check your standard errors.
A self-starter mindset that thrives in ambiguity and brings structure without waiting for permission.
Comfort using AI tools to augment analytical work, with a point of view on where they help and where they don't
Nice to have:
Experience in marketplace, telecom, travel, or subscription/usage-based businesses.
Bayesian or hierarchical modelling for sparse segments and long-tail SKUs.
Competitive price response modelling, or working with scraped competitor pricing data.
Familiarity with dbt, LightDash, or similar semantic/BI layers.
Experience designing semantic or metric layers consumed by both analytics and production systems.
Experience working in cross-functional teams spanning commercial, finance and product disciplines.
If you are interested in this position, please apply via the link.
Why People Join Us
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team spans 60+ countries, united by a shared belief that great work happens when people are trusted to own what they do. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact - from anywhere in the world.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
This role is remote and open to candidates across our supported locations in Europe. The range below reflects the full salary range for this role across the countries where it’s available:
📍UK: £93,200 - £139,800
📍Spain: €77,600- €116,400
📍Western/Northern Europe (Germany, France, Austria, Denmark, Sweden, Finland, Norway): €66,400 - €166,800
📍Southern Europe (Portugal, Italy, Greece, Malta): €70,000 - €137,000)
📍Central & Eastern Europe (Czechia, Hungary, Poland, Lithuania, Estonia): €60,000 - €117,000
📍South-Eastern Europe / Balkans (Romania, Serbia, Bulgaria): €56,000 – €100,000
Your Home Destination: Local market rates and cost of living vary, so your specific range depends on where you’re based. Most people join in the first half of the band, which leaves you plenty of room to grow, and you’ll see exactly how that looks from day one. In exceptional cases, where a candidate’s skills and experience clearly exceed what the role requires, we’re happy to talk about going higher. We’ll walk through your range together on your first call with our Talent team, so we’re all aligned for takeoff!
Location: Seoul, South Korea
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Join Anthropic's Customer Success team as our first Korea-based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across Korea, helping them harness the full potential of all our Claude capabilities - Claude Enterprise, Claude Code, and the API.
You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.
In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves.
Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business.
As the founding CSM in Korea, you'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth market. You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones.
Key responsibilities
Build trusting, strategic relationships with customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion
Become an expert in Anthropic's products across API, Claude Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions
Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption/adoption and how it creates realized value for the customer
Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both our consumption-based and seat-based products to drive full value from contracted commitments
Serve as the customer's thought partner, enhancing their knowledge of Claude products by socializing Anthropic's product roadmap, driving awareness on new products and engaging Product PMs as the voice of Korean customers
Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment
Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows
Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic
Build Anthropic's brand and customer relationships as the first in-region CS presence, developing where needed, Korea-specific processes, playbooks, and best practices that account for regional business cultures
Preferred qualifications
6+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/Functional Consultant, Success Engineer or similar)
Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each
Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns to various audiences
Strategic mindset to identify growth opportunities and translate them into actionable expansion plans
Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs
Strong project management skills and a knack for bringing order to chaos, demonstrating an enthusiastic "roll up your sleeves" mentality and team player mindset
Passion for AI and interest in responsible development of advanced systems
Experience working in and building a growing region, while navigating across time zones with US-based headquarters
Fluency in English and Korean required
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Tokyo, Japan
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Our team of Customer Experience Managers (CEMs) work closely with some of Figma’s largest customers to drive engagement, adoption, and value realization. Now, we’re looking for an experienced and passionate leader to help scale this function in Japan.
As the Manager, Customer Enablement, you will lead a team of CEMs who partner deeply with select Mid-Market, Enterprise, and Strategic customers. You’ll help shape the strategy of the CEM team, coach and develop individual contributors, and contribute to the broader goals of Figma’s Customer Experience organization. We're seeking someone who has helped scale post-sales functions in high-growth SaaS environments and is deeply motivated by helping customers succeed and realize business value by using our platform.
If you’re energized by enabling and developing customer-facing teams, and you have a background in SaaS and/or product design and development tools, we’d love to hear from you.
This is a full time role based out of our Tokyo hub.
What you’ll do at Figma:
Lead, manage, and grow a team of high-performing CEMs
Set clear goals and expectations, provide mentorship and coaching, and support career development
Partner with Sales, Support, Product, and Marketing to ensure customer needs are met and exceeded
Ensure the team is delivering exceptional value and experience across our enterprise customer base
Regularly engage directly with customers and act as an escalation point when required
(while this is a leadership role, we expect this role to include strong player-coach dynamics)
We'd love to hear from you if you have:
3+ years of formal people management experience in Customer Experience, Customer Success, or a similar post-sales function
5+ years of total experience in customer-facing roles within high-growth SaaS companies
A customer-first mindset with strong strategic thinking and execution capabilities
A proven ability to lead, inspire, and scale teams, especially through growth and change, and a passion for building inclusive, thoughtful, and high-performance team cultures
Excellent communication skills, with the ability to connect with a wide range of internal and external personas
While it's not required, it’s an added plus if you also have:
Familiarity with design systems, product development workflows, or Figma itself
Experience in a similar role at a design, collaboration, or productivity-focused SaaS company
A background in UX/UI, Design Ops, or Frontend Development
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: San Francisco, CA; Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Join Anthropic's Customer Success team in a high-visibility & high-impact role driving AI adoption for one of our largest accounts in the Tech segment. As a dedicated Enterprise Customer Success Manager you’ll be their strategic partner and trusted advisor helping them harness the full potential of all our Claude capabilities - API, Claude Code, Cowork, and other surface areas.
You'll work with a global technology leader to actively deploy and adopt AI to reshape the technology landscape. You’ll be working with key partners who are moving fast and pushing the boundaries of what's possible with LLM technology. Your role will entail developing genuine partnerships with the customer and key stakeholders, gaining a deep understanding of their multi-pronged business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.
In partnership with the broader account team, you will provide your customer best practices and guidance to getting the most impact with Claude in a safe, sustainable way while supporting them as their consumption grows and evolves.
Your role focuses on helping customers scale their usage effectively, drive model and use case optimizations, implement change management strategies, and maximize the ROI of their investment. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business.
Responsibilities:
Build trusting, strategic relationships with key customer decision makers in complex, matrixed organizations; understand their business and objectives and identify opportunities for optimization and expansion
Become an expert in Anthropic's products across API, Claude Code and Cowork, understanding the technical nuances and best practices for each to guide customers to the right solutions
Own the customer operations across their lifecycle, maintaining a structured operational assessment of the account (customer readiness, operational health, strategic alignment, enablement strategy, adoption intelligence) that grounds comprehensive account and success plans and Quarterly Business Reviews
Identify potential use cases and lines of business not currently onboarded, partnering with customers and Sales/Product to discover new applications for Claude across different departments, teams, and workflows
Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
Leverage your deep knowledge of the customer to proactively drive consumption planning and the value story behind it, developing credible ROI hypotheses, and quantifying outcomes that build the case for continued and expanded investment
Ruthlessly prioritize across the account's many business units and workstreams, building programmatic, repeatable motions
You may be a good fit if you have:
8+ years of experience in Customer Success, Technical Account Management, Solutions Engineering, and/or Strategy Consulting
Experience working with F10 companies at the exec level — ideally including established tech companies – you understand what it means to lead organization-wide change or adoption programs (multiple functions, thousands of users) for a product that required C-suite sponsorship
Technical fluency with ability to understand and articulate AI/ML concepts, the software development lifecycle (SDLC), and implementation patterns across a set of diverse stakeholders—from end users to executives
You build with AI daily, automating your own workflows with agents, skills, and tooling is second nature, preferred experience with Claude Code
Proven track record of driving measurable outcomes inside a single, highly matrixed organization with many business units. You treat customer asks as two-way exchanges: comfortable asking for commitments, references, and access in return, and pushing back on requests that aren't leveraged.
Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$200,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Charlotte, United States
Our client is a globally recognized, privately held multinational and the world leader in premium outdoor heating solutions for residential and hospitality applications. The company has grown organically at roughly 20% per year since entering the North American market and is now hiring its first dedicated VP of Sales for North America.
You will take full ownership of the North American sales function, leading a team of approximately 15 across specification sales, builder sales, inside sales, and channel management in both the U.S. and Canada. The position reports to the President of Global Heating, with accountability to the CEO.
The mandate is growth and business development, not maintenance. You will build pipeline, open new markets and verticals, architect a scalable sales operating model, and drive the commercial strategy to support the company's 2027 to 2030 growth ambitions. You carry regional accountability for revenue delivery, gross margin performance, and cost-to-serve management.
Requirements
Essential
Minimum 7 years of progressive commercial leadership in B2B environments
Proven track record driving revenue growth while maintaining margin discipline across multi-region sales organizations
Experience in specification-driven, technical, or premium durable goods markets (e.g., HVAC, building materials, construction products)
Strong familiarity with the architect, developer, contractor, and builder ecosystem
Experience managing long-cycle project pipelines from design influence through to close
Business development orientation with a record of opening new verticals, territories, and strategic accounts
Experience leading and coaching sales teams with structured, KPI-driven operating rhythms
Financial acumen including pricing strategy, discount discipline, contribution margin analysis, and forecast accuracy
Bachelor's degree in business or a related field
Preferred
Experience with HubSpot or similar CRM platforms and performance dashboards
Background in heating, HVAC, or outdoor living products
Experience managing Canadian sales operations alongside U.S. markets
Benefits
Base Salary:
$200,000 to $220,000
Incentive Compensation:
Commission structure bringing total earnings approximately 25 to 30 percent above base
Paid Leave:
20 days annually
Health Benefits:
Comprehensive health benefit program
Retirement:
401(k) plan
Career Path:
Clear trajectory toward global sales leadership
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
Recruitment and Executive Search Charlotte: Keller Recruitment Services, Headhunters, and Recruiters Charlotte
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement:
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
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Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
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Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information:
For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
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Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
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Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
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Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island: We do not request or require salary history from applicants.
Connecticut: We provide wage range information upon request or before discussing compensation.
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Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
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In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
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Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
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This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: India
About Flosum
Flosum is the only end-to-end platform purpose-built for Salesforce — trusted by Fortune 1000 enterprises, federal agencies, and high-growth organizations around the world. Our five integrated products — DevOps, Security Orchestration, CodeScan, Backup & Archive, and Data Migrator — give enterprises the confidence to accelerate delivery, simplify compliance, and scale Salesforce with precision.
Founded in Silicon Valley and proudly self-funded, Flosum operates on a single guiding principle: your success is our success. We’re not optimizing for investor optics. We move fast, build with conviction, and put our customers at the center of every decision. The result is a 4.97-star rating on the Salesforce AppExchange and a customer roster that includes Cargill, Hilton, Cushman & Wakefield, and some of the largest federal agencies in the country. We serve enterprise IT leaders, Salesforce architects, DevOps teams, compliance officers, and government agencies — anyone whose organization depends on Salesforce operating securely, efficiently, and at scale.
The Opportunity
Flosum is at an inflection point. We have multiple product lines gaining traction across enterprise and mid-market segments, four active go-to-market motions — outbound sales, inbound/marketing-led, channel/partners, and product-led growth — and a lean, high-performing team that moves with urgency. What we need now is the operating infrastructure to match our
ambition. We’re hiring a Director of Revenue Operations to be the architect of our revenue engine: the person who transforms disconnected GTM motions into a single, data-driven, capital-efficient machine. This is a builder role — not a maintainer role. You will design systems that don’t yet exist, enforce standards that currently aren’t enforced, and build the reporting infrastructure that makes every decision at Flosum smarter. This role reports directly to the CEO and is the highest-leverage operations hire we will make. You will touch every dollar of pipeline, every GTM motion, and every customer-facing team.
What You’ll Own
1. Data, Reporting & Forecasting — Your Primary Mandate
Your first 90 days are about establishing truth. Flosum runs on Salesforce, Marketo, and Gong.io. You will audit each, identify where data integrity breaks down, and rebuild the foundation:
Design and own the forecasting architecture: weighted pipeline using actual historical conversion rates, forecast categories (Commit, Best Case, Upside), and a weekly cadence that drives ±10% accuracy within two quarters
Build a standardized reporting hierarchy from the CEO’s decision-making needs down to frontline dashboards — eliminating the proliferation of reports nobody trusts Implement Salesforce data governance: mandatory stage-exit criteria, validation rules,
controlled picklists, and loss-reason capture on every Closed Lost opportunity Segment reporting and forecasting by GTM motion — PLG self-serve revenue behaves differently from enterprise outbound and must be modeled and tracked separately
Build and maintain the unit economics dashboard: CAC by motion, CAC payback period, LTV:CAC ratio, Magic Number, NRR/GRR, and S&M efficiency trends
2. Marketing Performance & Marketo Operations
You don’t run campaigns — you govern the infrastructure that makes marketing measurable and accountable:
Own the full lead lifecycle in Marketo: definitions, entry/exit criteria, and scoring model governance (with separate demographic and behavioral scores calibrated monthly against SQL conversion rates)
Own Marketo-Salesforce sync governance: field mapping audits, sync log review, and API consumption monitoring
Own multi-touch attribution: first-touch, last-touch, and influence models consistently applied across all four GTM motions
Build and enforce speed-to-lead SLAs and SAL acceptance standards; build recycle plays for disqualified leads
Monitor and report marketing funnel performance — lead volume, MQL-to-SQL conversion, channel efficiency, and marketing-sourced vs. marketing-influenced pipeline — and escalate anomalies before they show up in quarterly misses
3. Sales Process Governance
You are the steward of how Flosum’s revenue actually gets created — not a gatekeeper, but the person who builds the standards:
Design and enforce stage definitions with mandatory exit criteria; build deal desk processes for non-standard pricing and terms
Own territory design, quota allocation methodology, and annual capacity planning — including ramp rates, hiring timelines, and coverage ratio targets by segment
Run the weekly pipeline review cadence with sales leadership: stage conversion anomalies, stale deals, and forecast accuracy
Design compensation plans that drive the right behaviors across all four GTM motions — with clear rules of engagement for multi-touch deals where outbound, inbound, PLG, and partner motions converge on the same account
4. Enablement Execution Through Gong.io
At Flosum, enablement has historically been about delivery — training sessions, playbooks, messaging. You will own the other half: measurement and execution. After any messaging launch or methodology change, you will:
Create Gong AI Trackers for the specific language, frameworks, and discovery questions reps should be using — and build adoption dashboards segmented by rep, team, and region
Surface the gap between what was trained and what is actually happening on calls, and work with sales managers to close it with specific, Gong-sourced coaching examples
Use Gong deal boards for pipeline inspection: multi-threading health, next-steps coverage, competitor mentions, and conversation-based risk signals layered onto CRM data
Build the feedback loop: Enablement trains → Gong measures → RevOps reports gaps → Managers coach with specific call evidence → Enablement iterates. Without this loop, enablement is a cost center. With it, it’s a growth driver.
5. GTM Alignment Across All Four Motions
Running outbound, inbound, channel, and PLG simultaneously creates real operational complexity. You will design the systems that prevent chaos:
Build account-level ownership rules and real-time routing logic to prevent motion collisions (e.g., SDRs prospecting into accounts already working inbound MQLs, AEs working accounts with active PLG users)
Design PQL routing logic with product usage trigger thresholds, account-level checks, and comp plan rules for sales-assisted PLG conversions
Build deal registration governance and conflict resolution SLAs for the partner channel
Own separate Opportunity Record Types per motion in Salesforce with unified roll-up reporting
Run a monthly cross-functional GTM alignment meeting with sales, marketing, CS, and partner leadership — reviewing funnel health per motion and resolving ownership disputes before they fester
What This Role Is Not
We want to be honest about scope. A great RevOps leader at Flosum will push back when the role is being misused:
You will implement an intake process, maintain a visible quarterly roadmap of four to five initiatives, and force trade-off conversations when new requests arrive. You say “not now” to good ideas that aren’t the most important idea.
This is not sales operations with a rebrand. You serve the company, not any single department leader. Your loyalty is to revenue truth — even when the forecast is uncomfortable to present.
Metrics You’ll Own
Pipeline & Forecasting
Forecast accuracy (±10% target within two quarters)
Pipeline coverage by segment (3× SMB, 4× mid-market, 5× enterprise)
Pipeline velocity: (Opportunities × Deal Size × Win Rate) ÷ Cycle Length, targeting +10% improvement QoQ
Stage-to-stage conversion rates trended over time
Marketing (Marketo)
Lead-to-MQL, MQL-to-SQL, SQL-to-Opportunity, and Opportunity-to-Close rates by motion and channel
Marketing-sourced and marketing-influenced pipeline (targets: 30–50% sourced, 50–70% influenced)
Lead velocity rate (month-over-month qualified lead growth)
Speed-to-lead SLA compliance and SAL acceptance rate
Sales (Salesforce + Gong)
Win rates by segment and motion
Quota attainment distribution across the team (healthy target: 70–75% of reps at quota)
Average selling price trends and discounting rate
Sales cycle length by segment
Enablement (Gong)
Gong tracker adoption rates for key messaging and methodology by rep, team, and region
Talk-to-listen ratios and topic coverage by deal stage
Multi-threading indicators per deal stage
Unit Economics
CAC and CAC payback period by GTM motion
LTV:CAC ratio by customer segment (target ≥3:1)
Magic Number (Net New ARR × 4 ÷ prior quarter S&M spend; target >1.0)
Net Revenue Retention and Gross Revenue Retention
S&M as % of revenue (tracking toward 35% as we scale)
Requirements
What We’re Looking For
5–10+ years in Revenue Operations, Sales Operations, or GTM Operations in a B2B SaaS environment
Direct experience operating across multiple GTM motions simultaneously (outbound, inbound, channel, and/or PLG)
Hands-on Salesforce configuration experience — you can build Flows, design the data model, and implement validation rules without delegating everything to a developer
Marketo (or equivalent marketing automation) operational experience: lifecycle architecture, lead scoring, and Marketo-Salesforce sync governance
Gong.io (or equivalent conversation intelligence tool) experience: tracker creation, coaching dashboards, and deal inspection
Demonstrated experience building a forecasting methodology from scratch — not just inheriting one
Financial modeling comfort: unit economics, capacity planning, quota modeling, and comp plan design
Experience at a company with $15M–$75M in ARR; you have built things with your hands, not just directed others to build them
Strongly Preferred
Experience in the Salesforce ecosystem (ISV, SI, or AppExchange partner) — you understand our buyers, our competitive landscape, and our channel dynamics
Experience designing and governing partner/channel ops within a multi-motion GTMmodel
SQL proficiency or experience with a BI tool (Tableau, Looker, Sigma, or equivalent)
Prior experience designing and administering sales compensation plans
The Mindset We’re Hiring For
You Are a Builder
You ask “Why does this exist, and should we rebuild it?” before touching a tool. You ship minimum viable systems and iterate
relentlessly rather than designing perfect architectures that never launch.
You Are Company-First
Your loyalty is to revenue truth, not to any individual department leader. You present the forecast even when it’s uncomfortable. You push back when requests don’t serve the company’s priorities.
You Are a Systems Thinker
You see the revenue engine as an interconnected system. Changing lead scoring
You Are Cost-Conscious
You evaluate every tool, hire, and program through a unit economics lens. You resist “just thresholds ripples into pipeline coverage. Changing stage definitions changes forecast accuracy. You trace causes, not just symptoms add a tool” thinking. Flosum is self-funded and profitable — efficiency isn’t a constraint, it’s a competitive advantage.
Benefits
Build the Operating System for Flosum’s Next Phase of Growth
🏠
Remote-First
📈
B2B SaaS / ISV
🛠
Salesforce Ecosystem
What You'll Get
The authority and executive visibility to actually build — reporting directly to the CEO.
Competitive base salary + performance-based variable compensation + equity
A fully remote-first, global team that moves fast and operates with high trust
The chance to build the GTM operating infrastructure of a profitable, self-funded
Salesforce ISV with a category-leading product and enterprise customer base
Daily exposure to top leaders in Salesforce DevOps and B2B SaaS operations
What We Offer
Opportunity to shape the digital strategy at a high-growth Salesforce ISV.
Collaborative, innovative, and mission-driven culture.
Competitive compensation and benefits.
Career growth in a fast-scaling company serving global enterprises.
Extras (Benefits & Perks)
Competitive compensation, incentive structure, and company equity
Daily coaching, mentorship, and growth opportunity
Be part of a global, mission-driven team
Learn from top leaders in Salesforce DevOps and SaaS sales
Work on exciting challenges in a rapidly growing industry
Location: Redwood City, CA, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
Box’s Edge team powers the connectivity behind our products, including Box Zones and applications hosted across our environment. We’re evolving from a ticket-driven support model to building automated, self-serve network capabilities that application and service owners can consume reliably at scale. We’re looking for a Software Engineer III to design and build backend services and automation that turn complex network functionality into simple, safe, and repeatable workflows. In this role, you’ll deliver high-impact systems using Python and Terraform, grounded in strong networking fundamentals. You’ll partner with internal customers to transform recurring requests into robust products, improving delivery speed, reliability, and developer experience across Box.
WHAT YOU'LL DO
Design and implement backend services and tooling in Python that make network capabilities accessible for internal application and service owners.
Build and maintain Infrastructure as Code with Terraform to provision, configure, and manage network resources reliably.
Translate partner needs into automated workflows that replace manual, ticket-based processes and scale across teams.
Participate in design reviews, question assumptions thoughtfully, and contribute to decisions that improve reliability, security, and usability.
Integrate observability and guardrails to support safe, auditable, and measurable network changes.
Collaborate with cross-functional teams (application owners, reliability, platform) to define requirements and deliver end-to-end solutions.
Write tests, documentation, and runbooks to support operational excellence and maintainability.
Contribute to roadmap planning and continuous improvement of network automation patterns and standards.
Participate in our on-call rotation, available at all times while on-call to help respond to and triage any issues that arise.
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
3+ years of professional software engineering experience with a strong backend focus.
Proficient in Python with a track record of building production-grade services or automation.
Hands-on with Infrastructure as Code, especially Terraform, including module design, reviews, and CI/CD integration.
Strong understanding of networking fundamentals (e.g., TCP/IP, routing vs. switching concepts, DNS, load balancing, security groups/firewalls).
Product mindset: you distill complex systems into safe, reusable abstractions and prioritize user experience for internal customers.
Systems thinker who can break down ambiguous problems, propose pragmatic designs, and measure outcomes.
Collaborative communicator who seeks diverse perspectives, builds alignment, and gives and receives feedback constructively.
Nice to have: Experience with cloud platforms (GCP and/or AWS), service-to-service networking, and network automation tooling.
Nice to have: Familiarity with observability platforms (e.g., Infroscope or similar), testing frameworks, and secure-by-default practices.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chair Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chair Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$165,000
—
$206,500 USD
Location: 125 S Wacker Dr, Suite 3150, Chicago, IL 60606; 25 Deforest Avenue, Suite 203, Summit, NJ 07901-2140; 5151 San Felipe, Suite 1800, Houston, TX 77056; 5909 Peachtree Dunwoody Rd Bldg D Ste 800, Atlanta, GA 30328
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
Preferred Locations:
Hybrid-Atlanta, GA; Houston, TX; Chicago, IL; or Summit, NJ
Work Arrangement:
Hybrid schedule required — 3 days per week in the office.
JOB OVERVIEW
The Benefit Consultant is responsible for client satisfaction, service delivery, and vendor management while supporting the development of innovative, data-driven strategies to optimize complex Health & Welfare benefit programs.
WHAT YOU’LL DO
Strategy & Program Management
Support development and execution of benefit strategies for large, self-funded clients
Develop cost-containment strategies across medical, pharmacy, and disability programs
Analyze claims/utilization trends and identify improvement opportunities
Lead vendor evaluations, RFPs, procurement, implementation, and performance tracking
Communicate industry trends, benchmarks, and regulatory updates
Client Management
Serve as primary day-to-day client contact and manage vendor relationships
Oversee project management for deliverables, compliance deadlines, and annual planning
Manage RFP processes, renewals, contract negotiations, and vendor implementations
Ensure timely, accurate execution of deliverables with actuarial and internal teams
Support compliance (e.g., 5500 filings, plan documents, regulatory adherence)
Resolve escalated claims and support employee communications and enrollment activities
Client Relationship & Reporting
Partner with clients to define benefit goals and strategies
Deliver financial reporting, analysis, and benchmarking insights
Review and finalize client reporting deliverables
Business Development & Team Collaboration
Assist with new business opportunities and strategy development
Contribute to internal process improvements and team initiatives
WHAT YOU'LL BRING
5–10 years of experience in insurance, employee benefits, or HR
Strong knowledge of Health & Welfare programs (self-funded medical, Rx, dental, vision, disability, life, absence, etc.)
Experience managing large, self-funded clients in consulting or brokerage
Full-cycle RFP experience
Bachelor’s degree or equivalent experience
Experience designing and implementing benefit plans
Underwriting experience preferred
Insurance license (or ability to obtain)
Strong communication, analytical, and problem-solving skills
Project management and ability to manage multiple priorities
Experience with data analysis and self-funded plan financials
Knowledge of regulations and compliance requirements
Proficiency in Microsoft Office and large data sets
Ability to work independently, collaboratively, and in a fast-paced environment
High level of professionalism, accountability, and client service focus
Additional Requirements
Ability to maintain confidentiality and interact with executive stakeholders
Willingness to travel and work outside standard hours as needed
COMPENSATION:
The base salary range for this position is $110,000 -$135,000. This range represents the employer’s good-faith estimate of the compensation for this role at the time of posting.
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-SG1
#LI-Hybrid
Location: New York, New York, United States; San Francisco, California, United States; Seattle, Washington, United States
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
The Role
You will own the production system behind Turing’s software-engineering data programs, turning complex research requirements into predictable delivery across quality, throughput, contributor performance, timelines, and cost.
These programs may involve supervised coding demonstrations, repository-level tasks, agentic trajectories, reinforcement-learning environments, benchmarks, code review, and rubric-based evaluations. They can require coordinating hundreds of distributed software engineers while responding quickly to changing research requirements.
This is an operations leadership role with a meaningful technical bar. You must be able to inspect code, understand tests, interrogate quality signals, and challenge a workflow or rubric when it is not producing the intended result. You will not be expected to act as the principal engineer for every program. Your primary responsibility is to build and operate the system that consistently produces high-quality technical work at scale.
What You’ll Do
1) Operational execution — own end-to-end delivery on every project you run
Design and manage data pipelines from customer specification to final delivery, with full accountability for scope, timeline, and quality.
Diagnose bottlenecks in real time
—
re-sequence workflows, refine instructions, create incentive systems, and scale review processes to hit throughput targets.
Run daily “war room” syncs to stay ahead of issues before they reach the customer.
2) Customer relationships — be the face of Turing to the world’s leading AI labs
Act as the primary point of contact for researchers and program managers at frontier AI labs.
Deliver clear, consistent reporting and proactively anticipate client needs before they ask.
Build the kind of long-term trust that converts a one-off project into a multi-year partnership
—
and identify expansion opportunities along the way.
3) Large-scale coordination — orchestrate the work of 100–1,000+ contributors
Source, vet, onboard, train, and performance-manage domain experts across distributed workspaces.
Maintain high execution standards at every stage of production, from annotation through review through delivery.
Design motivation and performance systems
—
including gamification — that keep large contributor pools engaged and output high.
4) Quality ownership — ensure world-class data integrity on every project
Own quality control across the annotation lifecycle: set the bar, measure against it, and close the gap when it slips.
Analyze datasets to identify trends, anomalies, and systematic errors
—
then fix the root cause, not just the symptom.
Implement and continuously improve annotation, evaluation, and curation best practices.
5) Process innovation — make the operation faster, better, and cheaper each cycle
Stay ahead of emerging practices in AI data operations and apply them before customers ask.
Champion workflow changes that reduce task completion times and improve cost efficiency.
Maintain clear, scalable documentation so that improvements survive beyond any single project.
6) Playbook building — codify what works so future SPLs scale faster than you did
Document onboarding scripts, quality benchmarks, contributor management frameworks, and escalation patterns.
Own your domain’s section of the SPL knowledge base.
Actively mentor the next hire
—
your playbook is your legacy.
Who We’re Looking For
Background in consulting, finance, startups, or other operationally intense environments, with a proven track record of managing complex, multi-stakeholder projects.
Strong analytical and communication abilities: you can spot a bottleneck in a noisy production environment, build a measurement plan, and communicate the fix to a demanding client in plain language.
Customer-facing experience: comfortable working directly with high-profile clients, managing expectations, and building long-term relationships.
Excited by gritty process optimization and large-scale execution
—
you thrive on making complex operations faster, cleaner, and more reliable.
What Success Looks Like
30 days:
First project delivered end-to-end with no quality escapes reaching the customer. Reporting cadence established and trusted by the lab. Contributor onboarding playbook v1 published. You know the names of every researcher on your accounts.
60 days:
300+ active contributors across concurrent workstreams, all executing to standard. At least one customer has proactively expanded scope based on delivery quality. Quality framework codified and in daily use by your team.
180 days:
$5M+ in active project revenue under your management. A second SPL is ramping off your playbook. You spend more time multiplying through others than operating as a solo contributor.
Why Turing
Work directly with the world’s leading AI labs at the cutting edge of post-training, evaluation, and agentic AI research.
Real impact on the path to AGI: the data you deliver will directly influence how frontier models are trained and evaluated.
High ownership and influence. You will shape how Turing delivers at scale, with direct visibility to senior leadership.
Direct-to-research customers. You will spend your time partnering with the people building the future of AI, not coordinating with procurement.
How to Apply
Send a CV and a short note on a project you managed end-to-end — ideally something that required coordinating a large team, managing a demanding client, or solving a hard quality problem under time pressure — to recruiting@turing.com. We read every submission.
Compensation
SPL:
Base Salary: $120K-$200K
Total Target Compensation: $195K-$300K (includes salary, variable, and equity)
Senior SPL:
Base Salary: $150K-$280K
Total Target Compensation: $300K-$500K (includes salary, variable, and equity)
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Network Security team's remit is to secure Anthropic's networks across our cloud providers and our bare-metal AI data centers. We own egress and ingress controls, network segmentation, private connectivity between environments, and encryption in transit. We design, build, and maintain these controls, and we write the software that deploys, enforces, and monitors them. These controls protect our model weights, customer data, and internal assets.
We are hiring an Engineering Manager to lead this team. Anthropic is adding data center sites and cloud regions quickly, and the team will grow with that work. In this role you will set the team's charter, practices, and priorities. You will partner with our infrastructure networking, cluster, and data center teams so security is built into network designs from the start. The goal is secure-by-default networking that lets research and product teams use compute in any environment without slowing them down.
Key responsibilities
We're hiring an Engineering Manager to lead a Network Security Engineering team in executing across critical initiatives including, but not limited to:
Own the network security roadmap: threat model from the management plane through Kubernetes and cloud interconnects, decide what to build, and deliver it
Be able to reason about the design and implementation of default-deny ingress and egress, segmentation between research, training, and production, private connectivity, and mTLS/service identity across every environment
Ship these as secure-by-default primitives so new clusters, VPCs, and data center links inherit the right boundaries without security on the critical path
Join networking, cluster, and data center teams at design time so topology, routing, and firewall decisions carry our invariants from day one
Build visibility into traffic and boundary drift, with detection for exfiltration paths and automated remediation where safe
Own the network security evidence for our security goals and compliance: the invariants hold, and you can prove it
Hire, grow, and retain senior security software engineers; own their career development, and set the practices the team runs on as it scales
Minimum Requirements:
8+ years of front line management experience
Low ego, high empathy; has built diverse teams and has former reports who would work for them again
Experience managing infrastructure or security engineering teams, including hiring, developing, and managing senior and staff engineers
Has grown engineers into staff or lead roles, and has made the call to move someone out when coaching didn't work
Kept a team intact and delivering through reorgs, charter changes, or leadership turnover
Experience owning a security or infrastructure domain end to end: setting multi-year strategy, delivering year-long cross-organizational work with little direction, and answering to executives for its risk and tradeoffs
Scaled a team and its systems together through hypergrowth, where last quarter's architecture was already too small
Hands-on network security engineering in cloud and/or on-prem environments: VPC design, interconnects, private service connectivity, cloud firewall policy, egress control, physical segmentation, and out-of-band/management-plane security
Threat modeling and risk assessment for networked systems, with the judgment to tell which controls reduce risk and which just look good on a diagram
Secured Kubernetes networking at scale, or worked in high-assurance environments where controls had to be evidenced, not just deployed
Preferred Qualifications:
Built or rebuilt a hiring loop and held the bar while adding headcount quickly
Exposure to large-scale distributed training and what it demands of a network
Solved end-to-end networking problems directly with internal users, cloud account teams, and hardware or colo vendors
Has taken infrastructure from zero to one and then to maturity: built the first version where nothing existed, then run and hardened it into a system other teams depend on at production-network reliability
Pragmatic and steady: cares about unblocking research and product as much as a clean architecture, and brings patience and judgment to opinionated senior engineers
Clear and persuasive communicator in writing and in person
Familiar with AI security and safety concepts
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a
Senior Product Manager
, you will own GitLab's Secret Detection offering and the Vulnerability Research function that produces the detection content across security products. Secret Detection is one of the highest-signal, highest-volume security capabilities on the platform. Leaked credentials are the most common initial access vector in real breaches, and as AI agents write, commit, and configure more of the software, the surface area for exposed secrets grows faster than the number of humans watching it.
You will own the full loop: detect a secret with high precision, tell the customer whether it is still live, get it revoked, and prevent the next one from ever landing. In parallel, you will own vulnerability research as a product asset rather than a back-office function. The detection rules, advisory data, and malicious package and reference intelligence your team produces are what make GitLab's security scanners worth paying for, and they need to ship on a cadence with measurable quality.
This is an outcome-owning role - you will carry adoption, retention, and revenue targets for your area and be expected to explain how your roadmap moves them.
Some examples of our projects:
Push protection and pre-receive blocking that stops a credential before it reaches a repository, without wrecking developer flow
Secret validity checking and automated revocation partnerships with major cloud and SaaS token issuers
Detection content pipelines that turn threat research into shipped rules, with precision and recall tracked per rule
Intelligence-driven detection of malicious packages, dependencies, and references entering the software supply chain
What you'll do
Own
the business outcomes for Secret Detection and Vulnerability Research, including adoption, expansion, competitive win rate, and revenue contribution. Bring a point of view on packaging and pricing, not just features.
Set
the strategy for the full secret lifecycle: prevention, detection, validation, revocation, and reporting across GitLab.com, Dedicated, and Self-Managed.
Treat
detection content as a product. Define how rules, advisories, and intelligence feeds are sourced, validated, versioned, and measured, and make quality visible to customers.
Hold
the line on detection quality. False positives are a product defect and you will own the metrics that prove precision is improving.
Work
at the level of the technology. Read the rule syntax, question the entropy heuristics, understand why a scanner missed something, and challenge engineering with informed alternatives.
Use
AI to compress the distance between question and answer. Pull your own data, prototype your own flows, synthesize research and competitive input yourself, and bring conclusions rather than requests for someone else to investigate.
Build
the case for where AI belongs in the product: triage, rule generation, remediation guidance, and reducing the human review burden per finding.
Partner
with engineering, security research, threat intelligence, Field, and GitLab's own Security team, who are one of your most demanding users.
Communicate
in writing, asynchronously, with enough precision that a distributed team can act without a meeting.
What you'll bring
Domain depth
in application security, vulnerability management, or security research. You have worked on or adjacent to scanners, detection content, threat intelligence, or SDLC security tooling and you know how these products actually get evaluated in a bake-off.
Technical credibility
sufficient to earn the respect of a security engineering team. You do not need to have written the scanner, but you should be able to reason about detection logic, data pipelines, CI integration, and the tradeoffs between coverage and noise.
Commercial reasoning.
You start from revenue mechanics, buyer motion, and competitive displacement, then work inward to product decisions. Candidates who reason only from feature lists outward are not a fit.
Evidence of using AI as a force multiplier
in your own work: research, analysis, data pulls, prototyping, drafting. Consuming a chat assistant occasionally is not the same as restructuring how you work.
Judgment under ambiguity.
You bring structured options and a recommendation instead of escalating an open question.
Bias for clarity.
You can take a noisy, technical, politically contested problem and produce one page that everyone can align on.
Bonus:
hands-on background as a developer, security engineer, red teamer, or researcher; experience with credential and token ecosystems; experience commercializing a data or intelligence asset.
About the team
This role sits in GitLab's Security product management organization, which owns application security testing, vulnerability management, supply chain security, secrets management, and AI governance. The Security Section is central to GitLab's Ultimate tier and to the shift toward consumption-based product revenue, so the work is visible to senior leadership and directly tied to company results. You will work asynchronously with engineering, design, and research counterparts across multiple regions, and with the Field teams who take this to market.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Pittsburgh, PA
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
We are looking for a senior language educator and curriculum designer with linguistics training, deep expertise in Hindi, and strong knowledge of cultural and linguistic diversity in India and the whole South Asian region. You will help shape Duolingo’s learning experiences for Indian languages by using your pedagogical expertise, cultural insight, and human-in-the-loop AI workflows. You’ll collaborate closely with product, engineering, and design partners to ship delightful, mobile-first learning that reflects the linguistic and cultural richness of Indian languages and advances Duolingo’s mission at scale. This role will help shape strategy and execution for new and existing Indian language courses.
This role must be based in Pittsburgh, PA. No accommodations for remote or other locations will be provided.
🧠 You will...
Lead curriculum and learning design for one or more South Asian languages (starting with Hindi), balancing delight, cultural relevance, and measurable learning impact.
Leverage human-in-the-loop AI workflows and prompt engineering to generate and refine high-quality content efficiently while maintaining Duolingo’s quality bar.
Establish and maintain content quality systems (guidelines, rubrics, review workflows) to ensure linguistic accuracy, difficulty calibration, consistency, and brand voice across features and languages.
Partner cross-functionally with Product, Design, Engineering, and Scaling Operations to plan roadmaps, ship experiments, and build scalable content generation processes.
Contribute to strategy for teaching Hindi and other South Asian languages, informed by an understanding of the wider regional linguistic and cultural context.
Help identify, recruit, onboard, and manage freelance educators, linguists, cultural consultants, and language reviewers representing relevant regions and communities.
✅ You have...
Hindi teaching curriculum expertise.
You have deep proficiency in Hindi and substantial experience teaching it as an additional language. You understand its grammar, pronunciation, writing system, registers, variation, and common learner challenges. You have experience designing Hindi curricula.
India-centered cultural and regional expertise.
Your cultural expertise is deepest in India, and you understand the broader South Asian sociolinguistic and sociopolitical context. You can navigate questions of language and identity, script, register, standardization, multilingualism, regional variation, and cross-border language communities with nuance.
Knowledge and curiosity about India’s broader linguistic landscape.
You are familiar with Hindi’s place within the Indo-Aryan language family, including its relationship with Urdu and points of comparison with languages such as Punjabi and Bengali. You’re eager and able to deepen your knowledge of other Indo-Aryan and Dravidian languages quickly, and to collaborate effectively with language experts when working beyond your direct expertise.
Linguistics training and typological awareness.
You have a background in linguistics, including language typology, and can apply it to unfamiliar languages – working effectively with language experts to identify learning challenges and design accurate, pedagogically sound courses.
Analytical thinking.
You can evaluate linguistic questions systematically, distinguish errors from acceptable variation, and make clear decisions when conventions differ. You’re curious about AI-enabled, human-in-the-loop systems and excited to learn how to use them to support quality at scale.
Creativity and product sense.
You can transform serious learning objectives into experiences that feel approachable, playful, culturally meaningful, and motivating.
Operational strength.
You can lead complex projects, manage dependencies, maintain rigorous documentation, and improve processes without sacrificing quality.
Excellent communication and collaboration.
You communicate complex linguistic and pedagogical concepts clearly to both specialists and non-specialists. You give and receive feedback well and build productive relationships across disciplines.
Relevant academic or equivalent professional preparation.
You have a graduate degree (or equivalent practical experience) in Applied Linguistics, Language Education, Linguistics, Instructional Design, Learning Science, Indian or South Asian Languages, South Asian Studies, or a related field.
⭐ Exceptional candidates will have...
Working familiarity with Dravidian languages (particularly Telugu, Tamil, and Kannada) and understanding of key typological and pedagogical differences between Indo-Aryan and Dravidian language families.
Experience building human-in-the-loop generative-AI workflows for multilingual educational content.
Experience designing consumer-facing mobile or app-based language-learning products.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$142,800
—
$193,200 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
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here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: Ontario, CAN
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Our Inference team is responsible for building and maintaining the critical systems that serve Claude to millions of users worldwide. We bring Claude to life by serving our models via the industry’s largest compute-agnostic inference deployments. We are responsible for the entire stack from intelligent request routing to fleet-wide orchestration across diverse AI accelerators.
The team has a dual mandate:
maximizing compute efficiency
to reliably serve our explosive customer growth, while
enabling breakthrough research
by giving our scientists the high-performance inference infrastructure they need to develop next-generation models. We tackle complex, distributed systems challenges across multiple accelerator families and emerging AI hardware running in multiple cloud platforms.
Inference systems are highly performance sensitive distributed systems. Inference serves hundreds of thousands of customers every day, and the size & span of the inference fleet requires sophisticated routing, scaling, and networking systems.
Key responsibilities
Design, build, and maintain the distributed systems that serve Claude to millions of users worldwide
Develop resilient, flexible systems that adapt in real time to real world events
Develop intelligent request routing, load balancing, and traffic management systems across thousands of accelerators
Maximize compute efficiency across the fleet by autoscaling and orchestrating production, research, and experimental workloads
Build and operate production-grade deployment pipelines for releasing new models to users
Provide high-performance inference infrastructure that enables researchers to develop next-generation models
Integrate new AI accelerator platforms and support inference for new model architectures
Minimum qualifications
Significant software engineering experience, particularly with distributed systems
Results-oriented, with a bias towards flexibility and impact
Willingness to pick up slack, even if it goes outside your job description
Desire to learn more about machine learning systems and infrastructure
Thrive in environments where technical excellence directly drives both business results and research breakthroughs
Care about the societal impacts of your work
Preferred qualifications
Experience with high-performance, large-scale distributed systems
Experience implementing and deploying machine learning systems at scale
Experience with load balancing, request routing, or traffic management systems
Familiarity with LLM inference optimization, batching, and caching strategies
Experience with Kubernetes and cloud infrastructure (AWS, GCP, Azure)
Proficiency in Python or Rust
Representative projects
Designing intelligent routing algorithms that optimize request distribution across many accelerators in different environments
Autoscaling our compute fleet to dynamically match supply with demand across production, research, and experimental workloads
Building production-grade deployment pipelines for releasing new models to millions of users reliably
Contributing to new inference features
Supporting inference for new model architectures
Analyzing observability data to tune performance based on real-world production workloads
Managing multi-region deployments and geographic routing for global customers
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York
Role
We are looking for a Finance Manager to join our global Finance team at Taptap Send. As the company continues to scale rapidly across multiple markets, this role will play an important part in supporting the delivery of high-quality financial reporting across the group and strengthening our financial control environment.
You will support the coordination of statutory audits across multiple global entities, help design and implement robust financial controls, and contribute to the monthly reporting process. You will also work on initiatives to improve finance processes and build scalable reporting infrastructure through automation.
This role offers strong exposure to group reporting, global audit coordination, and financial control in a fast-growing fintech environment, working closely with senior finance leadership and cross-functional teams across the business.
The ideal candidate is highly detail-oriented, proactive, and excited about improving financial processes in a fast-paced and mission-driven company.
Key Responsibilities
Financial reporting & month-end close
- Support the month-end close process, including balance sheet reconciliations and supporting schedules.
- Assist in maintaining accurate financial data across multiple entities and reporting systems.
- Contribute to the preparation of internal financial reporting and analysis used by senior leadership.
- Maintain clear documentation of accounting processes and financial reporting procedures.
- Assist with maintaining documentation required for regulatory and compliance reporting across jurisdictions.
- Contribute to initiatives aimed at improving financial discipline and consistency across entities.
Process improvement & automation
- Support initiatives to improve and automate finance workflows and reporting processes.
- Support projects to improve the efficiency and scalability of financial reporting systems and data flows
- Work with Finance and Data teams to improve reporting accuracy and data quality.
Requirements
- CPA / ACA (or equivalent) qualified with 1–2 years post-qualification experience.
- Prior experience in audit, financial reporting, or financial controls (e.g., Big 4 or similar environment).
- Strong understanding of accounting principles and financial reporting processes.
- Excellent attention to detail and strong analytical skills.
- Ability to manage multiple priorities in a fast-paced, high-growth environment.
- Strong Excel / Google Sheets skills.
- Experience with NetSuite or similar ERP systems is a plus.
- Interest in process improvement, automation, and building scalable finance processes.
About Us
We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.
Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.
We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.
Here’s a little more:
- Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)
- Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
- Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission
- Truly global team - 250+ people, 50+ nationalities, 50+ languages
- Guided by our values - ownership, impact, humility, and heart - in deed, not just word
TAPTAP VALUES https://www.taptapsend.com/our-values
Impact first
Team next
Accept reality
Propose solutions
Win with grit
Be proactively candid, with yourself and others
Love the particular
Own it
Create positive energy
Maybe, even have fun
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
ГибридСтажёрBarcelona, Spain; to overlap with US time zones
seniorNew York, NY; Pittsburgh, PA
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УдалённоUnited Kingdom; Spain; Germany; We sincerely thank all applicants in advance for submitting their interest in this opportunity
Seoul, South Korea; You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones; Experience working in and building a growing region, while navigating across time zones with US-based headquarters
Tokyo, Japan
San Francisco, CA; Seattle, WA
Charlotte, United States
УдалённоIndia
Redwood City, CA, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance
125 S Wacker Dr, Suite 3150, Chicago, IL 60606; 25 Deforest Avenue, Suite 203, Summit, NJ 07901-2140; 5151 San Felipe, Suite 1800, Houston, TX 77056; 5909 Peachtree Dunwoody Rd Bldg D Ste 800, Atlanta, GA 30328
leadNew York, New York, United States; San Francisco, California, United States; Seattle, Washington, United States; For applicants from the European Union, please review
San Francisco, CA | New York City, NY
УдалённоseniorRemote, United States; Candidates who reason only from feature lists outward are not a fit