Location: Almaty
Workplace: onsite
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who we're looking for:
AI Consultant to help enterprises identify, design, and launch high-value AI agents with measurable outcomes. Sitting at the intersection of business consulting, AI strategy, and solution design, you'll be a trusted advisor to our customers — driving their AI strategies, creating AI adoption roadmaps, and designing AI agent concepts and specifications. You'll collaborate cross-functionally with AI engineers, product, solution engineering, sales, and customer success teams to ensure agents are deployed, scaled, and delivering high ROI to our customers' businesses.
The role is based in Almaty, Kazakhstan.
Key Responsibilities:
Collaborate with customers to develop AI adoption roadmaps and identify potential opportunities for AI use cases.
Gain a deep understanding of each customer's domain and business processes to prioritize the most impactful AI use cases, based on business impact and technical feasibility.
Translate business problems and opportunities into solution concepts, requirements, and implementation proposals, with success metrics and guardrails.
Design AI agent solutions and redesign workflows around them — removing repetitive work, unlocking new possibilities.
Define how AI agents integrate with enterprise systems — CRM, ERP, SaaS applications, APIs, MCPs, workflows.
Prepare agent specifications and solution documentation that enable delivery teams to implement successfully.
Collaborate with Sales, Customer Success, Product, and Delivery teams across pre-sales, implementation, and adoption.
Support customer presentations and executive discussions around AI strategy.
Stay up to date with emerging AI technologies, agentic AI trends, and industry best practices.
Required Skills & Competencies:
Strong skills in business analysis, process design, value mapping, and discovery.
Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations.
Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role.
Hands-on experience designing or launching AI-powered solutions or AI agents.
Experience translating business requirements into solution designs.
Experience working with enterprise customers and multiple stakeholders.
Excellent executive communication and presentation skills.
Strong analytical and systems thinking.
Excellent spoken and written English.
What to expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Indonesia (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are looking for experienced Government professionals to support a cutting-edge AI benchmarking project focused on Indonesian public sector environments. As a Subject Matter Expert, you will create and review realistic, high-quality scenarios that reflect operational, administrative, compliance, public safety, social service, and community engagement challenges across government institutions. Your expertise will help ensure AI systems understand and respond accurately within highly regulated and citizen-focused environments.
WHAT YOU’LL DELIVER
- Design realistic government scenarios in Indonesian or English grounded in Indonesian public sector contexts (e.g., administrative operations, social services, compliance reviews, public safety coordination, community programs, citizen service delivery)
- Adapt structured evaluation rubrics for operational problem-solving, policy interpretation, case management, and decision-making tasks
- Review AI and human-generated responses for factual accuracy, procedural compliance, cultural appropriateness, and operational realism
- Contribute to “gold standard” solutions reflecting public sector and government best practices
QUALIFICATIONS
- Native Indonesian with strong professional English proficiency
- 5+ years of professional experience in government, public administration, social services, public safety, compliance, or community programs
- Background in one or more relevant roles: Administrative Services Management, Child/Family/School Social Work, Compliance & Regulatory Affairs, Police or Public Safety Supervision, Recreation & Community Services, or related government functions
- Strong understanding of public sector workflows, operational procedures, regulatory requirements, and Indonesian government environments
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
What to Consider Before Applying
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
HOW TO JOIN OUR EXPERT COMMUNITY
Step 1: Apply with the English-language version of your Resume/C.V. highlighting your expertise in the domain.
Step 2: Register in Tipalti to ensure a smooth payment process.
Step 3: Finalize onboarding and join the Production team.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Dublin
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is looking for a Compensation Business Partner to ensure our compensation philosophy, principles, and practices extend to all of our markets outside of the US, initially focused on EMEA and APAC.
This will be our first Compensation Business Partner dedicated to our international business sitting within the EMEA region, and an opportunity to help shape how Harvey approaches compensation as we continue to scale globally. You’ll partner closely with our People Business Partners, Recruiting team, business leaders, and the broader Compensation team to ensure our programs remain competitive, thoughtful, and scalable across markets.
We’re looking for someone who combines deep compensation expertise with strong business judgment. You should be equally comfortable analyzing market data, advising a recruiter on a complex offer, partnering with a PBP and developing a point of view on how Harvey should approach compensation in a new or rapidly evolving market. This is a highly collaborative role that will have a great degree of partnership across many functions.
WHAT YOU'LL DO
- Serve as the primary Compensation Business Partner for EMEA and APAC, developing deep context on our teams, talent markets, and hiring needs across the regions.
- Partner closely with People Business Partners and business leaders on compensation decisions including new hires, promotions, internal mobility, and other complex compensation questions.
- Build a particularly strong partnership with Recruiting, advising on offers, market competitiveness, and candidate-specific situations.
- Help evolve Harvey's international compensation strategy as we scale, including our approach to geographic differentiation, market positioning, salary structures, and equity.
- Bring deep equity expertise and help translate Harvey's equity philosophy across markets where candidate expectations and familiarity with US-style equity compensation can vary significantly.
- Research emerging compensation practices and talent trends, particularly across the rapidly evolving AI market, and turn external data into clear recommendations for Harvey.
- Conduct market analyses using compensation survey data and other sources, while applying judgment.
- Partner with the broader Compensation team on compensation cycles, benchmarking, band development, and company-wide programs, ensuring international considerations are represented from the beginning.
- Identify where our US practices translate internationally—and where they don't—and proactively recommend changes as Harvey enters and scales in new markets.
- Help build the infrastructure, principles, and enablement that will allow Harvey's international compensation approach to scale.
WHAT YOU HAVE
- 5-7+ years of experience in compensation
- Experience supporting international compensation across EMEA and/or APAC.
- Experience working for a US-headquartered company, with a strong understanding of how global compensation programs are designed and adapted for international markets.
- Meaningful experience with equity compensation, including the ability to explain and advise on equity in markets with different norms and expectations.
- Experience in a high-growth startup or scale-up environment; you are comfortable building while the company and market are changing around you.
- Strong knowledge of compensation fundamentals including market benchmarking, salary structures, job leveling, offers, promotions, retention, and pay decisions.
- Exceptional business partnership skills. You can build trust with leaders, PBPs, and recruiters while being willing to challenge assumptions.
- Strong analytical skills paired with excellent judgment—you know when the data is telling you something and when it requires additional context.
- Intellectual curiosity and a genuine appetite to become an expert on the AI talent market, including proactively researching competitors, compensation trends, and emerging practices.
- Comfortable operating with ambiguity and building new approaches rather than relying on an established playbook.
- Ability to communicate complicated compensation concepts simply and credibly to audiences with very different levels of compensation expertise.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LE1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for a Director, IT SOX to join the Internal Audit team at Anthropic. In this role, you will be a hands-on technical contributor and key executor of our IT SOX compliance program, with deep focus on our IT General Controls, IT Application Controls, and system risk assessments.
This role reports to the Head of IT SOX and is well-suited for someone who is comfortable with ambiguity, thrives in a high-pace environment, and enjoys solving problems that don't yet have industry-standard answers. This is a high-impact opportunity to collaborate with first and second lines of defense to help establish a control environment suitable for an AI-first company! You will act as a trusted advisor to Engineering, GRC, Security and Finance teams on the technology controls adapted to a fast growing and rapidly changing organization.
You'll bring technical depth, a bias toward automation, and the ability to partner effectively with both technical teams and external auditors as the organization experiences scaling to public-company standards.
Key responsibilities
Advise on the design of a control environment fit for an AI-first company, including controls over highly automated DevOps pipelines and emerging agentic identity models
Partner with Engineering, Security, IT, and DevOps teams to assess the design and implementation of scalable and sustainable controls
Assess new system implementations and changes
Identify automation and tooling opportunities to improve control efficiency and monitoring, and contribute to the development of continuous monitoring capabilities
Assist in scoping and planning for annual SOX IT assessments
Execute IT SOX testing across IT General Controls and IT Application Controls, including access management, change management, and computer operations
Perform system and process risk assessments to identify control gaps and recommend remediation
Own control documentation and ensure audit-ready evidence is current and complete
Evaluate IT automated controls and support the shift from manual to automated control reliance
Scale the IT SOX program as the company grows — rationalizing scope, standardizing testing approaches, and building repeatable processes that keep pace with new systems and entities
Guide and direct the day-to-day work of internal team members and co-sourced partners: setting priorities, reviewing workpapers, and ensuring quality and consistency across the testing program
Build strong working relationships with process and control owners across the organization
Translate technical control requirements for non-technical stakeholders and vice versa
Support SEC cybersecurity disclosure requirements and related risk monitoring efforts
Coordinate with external auditors on IT SOX matters, including evidence requests, walkthroughs, and testing schedules
Track and assist with remediation of audit findings; communicate status to the Head of IT SOX and relevant stakeholders
Minimum qualifications
Hands-on IT audit or IT SOX compliance experience, ideally in a fast-paced technology environment
Deep working knowledge of ITGCs, ITACs, and IT risk assessment methodologies
Experience auditing highly automated DevOps environments (CI/CD pipelines, infrastructure-as-code, automated deployments) and adapting traditional change-management and access controls to them
Experience designing, testing, and documenting controls across access management, change management, and computer operations
Demonstrated comfort with ambiguity and the ability to operate effectively in a high-pace, rapidly changing environment
Ability to effectively guide and direct the work of internal team members and/or co-sourced partners
Ability to work independently on complex, ambiguous workstreams while communicating proactively with senior stakeholders
Strong project management and organizational skills with close attention to detail
Clear, effective communicator — able to work across technical and non-technical audiences
Preferred qualifications
12+ years of hands-on IT audit and SOX compliance experience, including time in a Big 4 or comparable environment
Hands-on experience with cloud environments (GCP, AWS, and/or Azure)
Experience scaling a compliance program to public-company standards
Track record of scaling an audit or SOX program through periods of rapid growth
Familiarity with enterprise systems such as Workday, Salesforce, or GitHub
Experience evaluating SDLC controls in modern software development environments
CISA, CIA, CISSP, CPA, or equivalent certification
Genuine enthusiasm for working in an AI-first environment — applying AI to audit work itself and rethinking assumptions about how controls operate when AI is embedded in the processes being audited
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$230,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: ES - Spain
Scopely
is looking for a
Senior Identity Security Engineer
to join our Information Security team on a remote basis or hybrid basis if located in Barcelona. This is a hands-on engineer who will build identity controls that reduce excessive privilege and protect critical operations. You will improve access across employee, player, business partner, and non-human identities by building AI-native identity workflows: agentic systems that handle provisioning, access reviews, and remediation within explicit guardrails, with humans approving what matters. Your work will protect the identities and access that support Scopely’s critical business processes, including essential enterprise functions and game operations. This is a highly technical, hands-on role for someone who can operate across AWS, GCP, Okta, AWS IAM Identity Center, Zero Trust access models, identity governance workflows, and modern AI-enabled engineering environments, while building scalable identity systems through Infrastructure as Code, workflow orchestration, and automation-first security engineering.
What You Will Do
Reduce identity attack surface and privilege
Reduce standing and excessive access with least-privilege roles, just-in-time and time-bound elevation, and automated access reviews.
Build repeatable identity and access workflows that make onboarding, approvals, role changes, reviews, and offboarding consistent, traceable, and timely.
Govern non-human identities, including service accounts, workload identities, CI/CD identities, API credentials, and AI agents and their tool integrations: inventory them, assign owners, replace long-lived secrets with short-lived or federated credentials, and rotate or revoke on a schedule and on signal.
Strengthen identity protection and resilience
Protect access to critical business processes and systems with phishing-resistant authentication (passkeys/FIDO2), device trust and posture signals, tightly controlled privileged access, and prompt revocation of suspicious sessions or compromised credentials.
Threat-model identity platforms, integrations, and access paths to identify exploitable trust relationships, privilege escalation, and credential misuse.
Build identity telemetry and response workflows to detect risky sign-ins, privilege changes, credential misuse, and compromised integrations.
Design and test break-glass and recovery procedures for identity services and cloud access so teams can regain secure access during an outage or compromise.
Extend the same patterns to player and partner identities where security owns the controls: platform identity federation (Apple, Google, Steam, console), account linking and recovery, external and vendor access, and defenses against account takeover and credential stuffing.
Build AI-native identity services
Build and operate reusable identity controls and services using infrastructure as code, APIs, scripting, and delivery pipelines. Apply code review, testing, drift detection, and audit trails so that every change, whether made by an engineer or an agent, is safe to deploy and easy to investigate.
Design and build multi-agent workflows that surface identity risk, run access attestations, and triage and remediate access issues end to end. Engineer the harness those agents run in: scoped tools and permissions, curated context and data access, evals and test cases, orchestration between agents, and observability, so agent behavior is predictable, reviewable, and improvable.
Treat agents as identities. Give every agent and MCP integration its own scoped credentials, least-privilege permissions, and bounded data access; validate inputs and outputs; log every action; and require human approval for changes that touch privileged access or production.
Work with game and platform stakeholders to adopt shared identity patterns. Measure progress through reduced standing privilege, stale access, and unmanaged identities, and less manual work.
Produce audit-ready evidence for access reviews, privileged access, and lifecycle events as a byproduct of the workflows rather than a separate project.
What You Bring
5+ years of experience in IAM, or identity-focused cloud/security engineering, including hands-on ownership of production identity controls in complex environments.
Strong experience with Okta or a comparable workforce identity platform and AWS/GCP IAM, as well as federation and provisioning protocols such as SAML, OIDC, OAuth, and SCIM.
Production experience building, testing, and operating identity services or automation using Terraform or comparable infrastructure as code, Python, Go, or TypeScript., APIs, version control, and CI/CD.
Strong knowledge of least privilege, just-in-time privileged access, identity lifecycle and governance, authentication controls, and non-human or workload identity risk.
Experience threat-modeling identity architectures, integrations, and access paths, and driving remediation with service owners.
Hands-on experience building AI-native workflows: systems where agents carry out multi-step work end to end, designed from the start around what agents can be trusted to do and where humans approve. Using a coding assistant does not count.
Working fluency with harness engineering and multi-agent development: defining tools and permissions, scoping context and data, writing evals, orchestrating specialized agents, and instrumenting agent runs so failures are diagnosable, plus the judgment to keep those systems inside least-privilege boundaries.
Ability to lead technical work from design through deployment and operations, and explain identity risks and implementation choices to stakeholders.
Experience with identity governance, privileged access, or cloud entitlement tooling, or having built the equivalent in-house.
Nice-to-have
Consumer identity (CIAM) at scale, Kubernetes workload identity, detection engineering or SIEM experience, Okta or cloud security certifications, gaming or live-service experience.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA
About the role
Every Chimer’s laptop is a door into our systems, and you’d own the platform that decides whether that door opens. We’re looking for a Senior Systems Engineer to take the reins on our macOS fleet — Jamf Pro, AutoPkg, zero-touch provisioning — and to sit shoulder-to-shoulder with Security on device trust, so posture checks happen before anyone touches corporate data. We’ve built our access platform entirely in the cloud (Jamf, AutoPkg, Okta, osQuery, CrowdStrike), and there’s a lot still to define: you’ll often be the one framing the problem and getting people aligned on a direction, not waiting for a spec. You’ll report to our IT Engineering Manager and join an after-hours/on-call rotation for critical endpoint issues — we’ll walk you through exactly what that looks like during the interview process.
The base salary offered for this role and level of experience will begin at $152,000 and up to $210,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience
In this role, you can expect to
Own our Jamf Pro environment end to end — configuration profiles, smart groups, policies, MDM commands, and the change standards that keep it all sane — and set the technical direction for where it goes next.
Run the AutoPkg pipeline that gets software onto the fleet: recipes, overrides, trust verification, automated import into Jamf, plus packaging, patching, and disk encryption globally.
Make day one work for new Chimers through zero-touch provisioning and enrollment (ADE, Setup Assistant, bootstrap workflows) that just happens without anyone filing a ticket.
Leverage AI and automation tools to accelerate script development, troubleshoot complex endpoint issues, and scale operational workflows.
Write the scripts and integrations (Python, Swift, Bash, Go, plus vendor APIs) that delete manual IT work — and build them so other engineers can adopt them instead of rebuilding them.
Partner with Security to push our Zero Trust model forward, wiring device posture into Okta so device health is a real factor in authentication and app access.
Bring our compliance story to life — CIS-style benchmarks applied with a documented, risk-based rationale, plus the metrics and reporting that show the real inventory, health, and compliance state of every device.
Lead work that crosses IT Support, Security, and People, act as Tier 3 for the gnarliest endpoint problems, and mentor the engineers and technicians around you through documentation, guidance, and example.
To thrive in this role, you have
8+ years managing macOS at scale with an enterprise MDM (Jamf Pro, Kandji, Mosyle) and/or open-source tooling (Munki, Puppet, Chef).
Real production experience with AutoPkg — building and operating recipes, overrides, trust controls, and automated promotion into an MDM.
Familiarity with AI-assisted development and prompt engineering to drive efficiency in automation, documentation, and troubleshooting.
Deep knowledge of Apple’s MDM protocol and Configuration Profile specs, including where Declarative Device Management is taking things.
Command of macOS internals: installers and packages, LaunchDaemons and LaunchAgents, the preferences subsystem, system extensions, built-in security tooling (Endpoint Security Framework, SIP, XProtect, Gatekeeper, openBSM), and unified logs.
Fluency in at least one scripting or general-purpose language (Python, Swift, Bash, Go) for automation and API work, and a solid grasp of Zero Trust / BeyondCorp and how endpoint posture feeds access decisions.
A track record of decisions that span multiple systems, where you have to weigh scalability, compliance, cost, and what someone will have to maintain three years from now.
Comfort in ambiguity and the communication skills to match — you can define a problem, bring stakeholders along, and write the kind of documentation that scales understanding across a distributed team. Bonus points if you bring Jamf Certified Admin (300/400), Terraform or other IaC for SaaS and MDM config, osQuery/CrowdStrike experience, Okta device trust integrations, or Windows endpoint management (Intune, PowerShell, MSI packaging) — Windows is a smaller slice of our fleet.
#LI-Onsite #LI-WS1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$152,000
—
$210,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: United States
Workplace: Remote
Joining Cyberhaven offers a unique opportunity to revolutionize data protection through cutting-edge AI technology. Cyberhaven is dedicated to overcoming the challenges faced by traditional data security products, ensuring robust protection of critical data against insider threats in a rapidly evolving work environment. With a unique approach to data lineage, tracing data from its origin for better classification and protection, Cyberhaven combines the functionality of traditional data protection security tools into a single, more effective solution.
About the role
This is an ideal opportunity for a highly motivated individual to get in on the ground floor as we build out our Professional Services and Managed Services functions at Cyberhaven. The Data Protection Analyst holds a key position in providing continuous value for our customers and is responsible for advancing the mission of identifying potential insider threats and investigating endpoint forensic incidents. You will be responsible for performing technical analysis of data security incidents, finding and exposing risk in a customers environment as well as handling documentation and project management aspects of incident response. You will also perform analysis of events and incidents.
You will become an expert on Cyberhaven’s Data Detection and Response platform, understand how it interacts with customers’ technology endpoints, and understand how our customers are trying to reduce data loss threats across the organization. You will help our customers operationalize Data Detection and Response!
You should be comfortable speaking with security and customer operation teams. You must have technical depth, be “client obsessed”, and have proven experience with a SaaS-based data protection security product. Having the desire to take initiative, being obsessed with proving value for customers, and love working in a fast paced, high growth environment is key.
You will be reporting to the Head of Global Service within the Professional Services Organization.
What you’ll do
- Serve as a subject matter expert on data protection security issues, understand external DLP market trends, and incorporate these insights to illustrate realized value for our customers
- Analyze Cyberhaven’s Data Detection and Response platform event data to improve policies and incidents/alerts and bring focus to areas where data loss risk may exist
- Partner with clients to develop incident response workflows that map to their security objectives and policies
- Refine datasets and policies and manage them as customers’ data risk strategy matures and business needs evolve
- Identify trends and drive requirements aimed at improving and enhancing existing data detection and response policies
- Prepare and present formal summaries to technical and non-technical audiences
- Collaborate with Cyberhaven’s Product and Development team to develop and implement innovative strategies for monitoring and preventing data loss
- Eliminate noise and false-positive information from analytic results
- Provide forensic analysis on people, groups, and non sanctioned egress destinations as requested by clients
Who you are
- 3+ years’ experience in working with a data protection product, knowledge of endpoint protection best practices and incident mitigation workflows.
- 2+ years’ experience with Insider Threat Programs and Information Security.
- 4+ years’ experience providing advice and expert guidance on security issues affecting data protection and procedures exploitable by insiders (both accidental and malicious actions).
- Excellent problem-solving and analytical abilities with creative and logical thinking.
- Highly motivated, customer centric person, strong customer empathy and focus.
- Ability to work as part of a global team.
- Ability to create management level presentations and analysis on incident investigations.
- Excellent written and verbal communication skills.
What you should have:
- Familiarity with technologies that are adjacent to Cyberhaven in which we integrate, (SIEM/SOAR) are desired.
- Knowledge of security controls for the handling of sensitive data types.
- Experience with performing technical analysis as well as handling documentation and project management aspects of an incident response regarding data security issues.
- Understanding of macOS, Linux and Windows environments.
- Expertise with DLP, Insider Threat and CASB solutions
- Familiarity with cloud apps and services.
- Excellent communication and interpersonal skills required, with a passion for the cloud and related new technologies.
What you can count on
- Competitive Compensation
- Stock Options
- Flexible time off
- Growth Opportunities
Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It.
Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe.
AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking.
Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: Mexico
Workplace: Remote
About the role
Join Cyberhaven’s growing Professional & Managed Services team as a Data Protection Analyst. You’ll investigate insider-threat signals and endpoint forensics, analyze data-security incidents, surface risk across customer environments, and handle incident-response documentation/project work. You’ll become an expert in Cyberhaven’s Data Detection & Response platform and help customers operationalize it to reduce data loss. We’re looking for a technically deep, client-obsessed communicator with SaaS data-protection experience who thrives in a fast-paced, high-growth environment, partners well with security/operations teams, and reports to the Head of Global Service.
What you’ll do
- Serve as a subject matter expert on data protection security issues, understand external DLP market trends, and incorporate these insights to illustrate realized value for our customers
- Analyze Cyberhaven’s Data Detection and Response platform event data to improve policies and incidents/alerts and bring focus to areas where data loss risk may exist
- Partner with clients to develop incident response workflows that map to their security objectives and policies
- Refine datasets and policies and manage them as customers’ data risk strategy matures and business needs evolve
- Identify trends and drive requirements aimed at improving and enhancing existing data detection and response policies
- Prepare and present formal summaries to technical and non-technical audiences
- Collaborate with Cyberhaven’s Product and Development team to develop and implement innovative strategies for monitoring and preventing data loss
- Eliminate noise and false-positive information from analytic results
- Provide forensic analysis on people, groups, and non sanctioned egress destinations as requested by clients
Who you are
- 3+ years working with data protection products, with knowledge of endpoint protection best practices and incident mitigation workflows.
- Experience advising on security issues affecting data protection and insider risk (both accidental and malicious).
- Expertise with DLP, Insider Threat, and CASB solutions; familiarity with SIEM/SOAR integrations (including those adjacent to Cyberhaven).
- Strong understanding of macOS, Linux, and Windows environments.
- Knowledge of security controls for handling sensitive data types.
- Experience performing technical analysis and managing the documentation/project management aspects of incident response for data security issues.
- Familiarity with cloud apps and services; passion for cloud technologies.
- Excellent problem-solving and analytical abilities; both creative and logical thinking.
- Customer-centric, highly motivated, with strong empathy and focus.
- Excellent written and verbal communication skills; able to create management-level presentations and analysis on incident investigations.
- Effective collaborator in a global, cross-functional team.
Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It.
Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe.
AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking.
Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview:
We are seeking a Senior Director to lead our Enterprise Reporting and Analytics Engineering organization, a team of analytics engineers, report developers, visualization specialists, and people leaders. This organization focuses on the last mile of the enterprise data supply chain: the semantic models, curated data products, metric definitions, and consumption experiences that turn engineered data into decisions.
This is not a traditional reporting leadership role; the classic notion of “reporting” in the form of a myriad of dashboards and filters is racing towards obsolescence. But the need for data and insights, and the need to deliver it in a way that is digestible and actionable, is timeless. Yes, governed dashboards and trusted reporting remain the foundation, and this leader must be excellent at that foundation. But the mandate is to move the organization decisively beyond static reporting toward a proactive, intelligent analytics capability: partnering with Data Science to productize and visualize their models, enabling generative AI and LLM-based access to our data, building exception-based systems that alert users when outcomes deviate from expectation in a statistically meaningful way, and designing agents that monitor data continuously and deliver insight without being asked.
Analytics engineering shares much of its DNA with data engineering — modeling, transformation, testing, version control, CI/CD, performance and cost discipline — but is oriented toward business enablement rather than platform and pipeline. Success in this role therefore depends as much on partnership as on technical depth. This leader will work shoulder to shoulder with Data Engineering on the boundary between platform and consumption, with Product Management on roadmap and requirements, with Data Science on advanced analytic products, and with Analytics Operations on a disciplined intake and prioritization process that makes the best possible use of finite capacity.
The ideal candidate has spent years building the traditional foundations — governance, metadata, lineage, dimensional modeling, engaging with enterprise BI platforms— and is now looking to apply that rigor to a fundamentally different generation of analytic products in new and innovative ways.
What you'll be doing:
Organizational Leadership
Lead, coach, and develop an organization of approximately 30 people, including managing through frontline managers; own hiring, role clarity, career pathing, performance management, and succession planning.
Define a multi-year vision and roadmap for enterprise reporting and analytics engineering, and translate it into quarterly outcomes the team and its partners can measure. Partner closely with Product Management to jointly shape the multi-year enterprise end-to-end data strategy.
Own the organization's budget, vendor relationships, and contractor or offshore capacity.
Establish and sustain an engineering culture within an analytics function: peer review, automated testing, documentation standards, source control, CI/CD, etc.
Analytics Engineering and Data Architecture
Drive maturity of the last-mile architecture in partnership with Data Engineering: curated marts, semantic layers, reusable data products, and certified datasets that serve reporting, ai enablement, data science, and downstream applications.
Define and enforce dimensional modeling standards, transformation frameworks, and modular, tested, version-controlled analytics code.
Own the enterprise metric layer so that key business measures carry a single, governed definition regardless of where they are consumed.
Partner with Data Engineering to define clear contracts and handoffs between pipeline and platform work and last-mile modeling, including shared tooling, standards, and escalation paths.
Manage query performance, warehouse consumption, and platform cost as first-class engineering concerns.
Data Governance, Metadata, and Lineage
Own cataloging, business glossary, data certification, and stewardship workflows, leveraging tools such as Atlan as the primary metadata platform.
Maintain column-level lineage across the analytics estate to support impact analysis, change management, audit, and root-cause investigation.
Leverage data access provisioning and entitlement models, including row- and column-level security, in partnership with Security, Privacy, and Compliance.
Collaborate with Data Engineering to drive data quality monitoring, freshness and availability SLAs, observability, and incident response for analytic assets.
Enterprise Reporting and Data Visualization
Drive analytics engagement by leveraging enterprise visualization and provisioning platforms, including Domo and Tableau, in partnership with Data Engineering. Ensure best practices are followed in data architecture, governance, adoption, performance, and total cost management.
Set visualization and information design standards that make reports readable, consistent, accessible, and decision-oriented.
Rationalize the existing reporting portfolio: retire redundant and unused assets, consolidate overlapping content, drive down tech debt and drive consumption toward certified sources.
Build a durable self-service capability through training, templates, community, office hours, and clear guardrails on what belongs in self-service versus centrally managed content.
Advanced, Proactive, and AI-Enabled Analytics
Partner with Data Science to productize their work: build the visualization, interaction, monitoring, and feedback loops that turn models and research into products the business actually uses.
Partner with Product Management and Data Engineering to enable generative AI and LLM access to enterprise data. This includes preparing the semantic and metadata foundation that makes data legible to models, delivering conversational analytics, text-to-SQL, and retrieval-augmented experiences on governed sources, and establishing guardrails, evaluation, and accuracy monitoring so that answers can be trusted.
Build exception-based analytics that detect when an outcome deviates from its expected value in a statistically significant way, using seasonality-aware baselines, forecast residuals, control limits, and anomaly detection rather than static thresholds.
Route those exceptions to accountable owners with context, likely drivers, and a recommended next action; actively tune sensitivity and volume to prevent alert fatigue and preserve signal.
Design and deploy analytic agents that proactively monitor data, investigate variances, assemble narrative explanations, and deliver insight into the tools where people already work.
Shift the organization's consumption model from pull to push: the measure of success is not how many people opened a dashboard, but whether the right person was told the right thing at the right time.
Cross-Functional Partnership, Intake, and Prioritization
Operate as a true partner to Product Management: contribute to roadmap, requirements, user research, and release planning, and run analytics with a product mindset covering personas, adoption metrics, and asset lifecycle management.
Partner with Analytics Operations to run a transparent intake, triage, sizing, and prioritization process, with published capacity, explicit tradeoffs, and reliable delivery commitments.
Make capacity constraints visible to stakeholders and executives, drive reuse over one-off builds, and decline or defer work with evidence rather than friction.
Serve as a senior, executive-facing partner to business functions, translating ambiguous business questions into well-scoped analytic solutions.
What we're looking for:
Bachelor's degree in Computer Science, Information Systems, Engineering, Statistics, Mathematics, Economics, or a related quantitative field; equivalent professional experience will be considered.
15+ years of progressive experience in data, analytics, or business intelligence, including 8+ years leading teams and 4+ years managing managers.
Demonstrated experience leading an organization of 25 or more people in a large, matrixed enterprise.
Strong hands-on foundation in SQL, dimensional modeling, and ELT/ETL design, with production experience on a modern cloud data warehouse or lakehouse (for example Snowflake, Databricks, BigQuery, Redshift, or Synapse) and a transformation framework such as dbt.
Experience applying software engineering practices to analytics work, including Git-based workflows, automated testing, and CI/CD.
Enterprise-scale leveraging of BI and data visualization platforms such as Domo, Tableau, Power BI, or Looker, including governance, provisioning, adoption, and cost management.
Demonstrated ability to participate in driving data governance program covering catalog, lineage, glossary, stewardship, quality, and access, using platforms such as Atlan, Collibra, Alation, or Informatica.
Proven track record of delivering jointly with Data Engineering and Product Management, with clear ownership boundaries and shared accountability.
Direct experience partnering with Data Science, including operationalizing, visualizing, and monitoring model output for business consumption.
Working command of the statistical concepts underlying exception detection, including hypothesis testing, confidence intervals, variance and control limits, seasonality, and forecasting.
Experience running a formal intake, prioritization, and capacity planning process for a shared services or platform organization.
Excellent executive communication and influence skills, with the ability to operate effectively amid ambiguity and competing priorities.
Experience managing budget, vendor contracts, and platform licensing.
Preferred Skills:
Master's degree or MBA in a related field.
Production experience delivering LLM-based analytics: retrieval-augmented generation over governed data, text-to-SQL or conversational BI, semantic layers designed for model consumption, and prompt, evaluation, and cost monitoring frameworks.
Experience designing agentic workflows and orchestration for monitoring, investigation, and notification use cases.
Hands-on experience with Atlan, Domo, and Tableau specifically.
Proficiency in Python or R for prototyping, and familiarity with common statistical and ML libraries and MLOps concepts.
Experience deploying anomaly detection at scale, including alert routing, suppression, and fatigue management.
Familiarity with data product and data mesh operating models, domain-aligned ownership, and data contracts.
Experience operating in an Agile or product operating model at scale, including portfolio, OKR, and roadmap management. Deep experience with the “Silicon Valley” school of Product Management, as exemplified by the “Marty Kagan”-style academic approach a significant plus.
Experience leading global or matrixed teams, including offshore or vendor-partnered delivery models.
Track record leading a major platform migration, consolidation, or reporting rationalization effort.
Demonstrated success attracting, developing, and retaining senior technical talent in a competitive market.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
The Solutions Marketing team positions Fin to win in the market through compelling messaging, content, audience understanding, and field activation. The Director of Solutions will manage a team of solution marketers that will fundamentally help our revenue teams to be more effective and grow Fin ARR. This is a strategic role in the company, working directly with the senior leadership team.
The Role
The Solutions Marketing team can be thought of as the solutions or outbound equivalent of a traditional product marketing team. Fin already has a product marketing team that works closely with product managers to understand our product, create messaging, and build assets for product launches, the Website and our field.
The Solutions Marketing team on the other hand, will focus on our product as a whole and how to best message it to the various audience segments we care about, and then activate revenue teams with that knowledge and content.
What will I be doing?
The work under your team will include:
Partnering with the product marketing team and product and marketing executives on the company messaging Including how we articulate our differentiators to various audiences
For industries that we prioritize, understanding what the buyer cares about and tailoring our messaging and content to win in that industry.
Positioning Fin for enterprise audiences and supporting enterprise & ABM campaigns and sales cycles
Building and managing our customer intelligence program so that our field is always confident and prepared to win every competitive deal
Working closely with Product Marketing and Enablement teams to ensure that the field is equipped with the company, product, and competitive knowledge they need to win at a high rate.
Supporting demand gen campaigns and sales plays with strategy, messaging, and content
What we're looking for
This role is for someone who can understand technology deeply while not losing sight of how to match messaging with audience needs and create content out of it that is compelling and memorable.
You've done this before
8+ years in product marketing or solutions marketing at a B2B SaaS company
4+ years as a manager leading product or solution marketers
Experience in B2B SaaS and, ideally AI-native or AI-centric companies
A track record of success across the organizations you've worked at
Skills you have
Excellent written communication skills and strong editorial judgment. An innate desire to dispense with jargon and corporate speak and create simple yet compelling content.
You’re product forward. You enjoy working with products, getting your hands dirty with the technology, and taking a product-first approach to marketing
You are AI-forward in your work. You actively use AI to make yourself more productive and are very comfortable working within tools like Claude Cowork and Claude Code to move faster
You’re AI forward in your interests. You're well past understanding the basics of the latest trends and technology shifts and enjoy getting into the next level of detail of where the market is going.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $285,000 - $305,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Austin, US
New York, US
San Francisco, US
About the Role
Cloudflare is looking for a Strategy Manager to join the Developer GTM Strategy & Incubation team, focused on Technical Programs. This person will help Solutions Architects, Forward Deployed Engineers, Professional Services, and Developer GTM leadership identify the right customer opportunities, organize technical GTM work, and turn high-value customer engagement into repeatable programs and operating rhythms.
The Developer GTM Strategy & Incubation function exists to evolve the way the Developer GTM team works, designing systems, processes, and GTM motions that accelerate consumption at Cloudflare. This role is focused on the technical side of that motion: where we should spend time, how we coordinate technical resources, how we run customer-facing programs, and how we measure whether technical work is driving the right business outcomes.
The right person is a high-agency operator with strong technical fluency. They do not need to be a Solutions Architect, but they should be comfortable working with technical products, customer architectures, implementation workflows, developer platforms, and customer-facing technical teams.
Responsibilities
Build and scale technical programs:
Design proactive programs for Solutions Architects, Forward Deployed Engineers, and related technical GTM teams. Turn ad hoc motions into repeatable playbooks, operating rhythms, and ownership models where it makes sense.
Coordinate strategic customer engagement:
Project manage high-priority customer initiatives that require technical GTM support. Clarify goals, stakeholders, timelines, resourcing, risks, success criteria, and follow-up.
Plan and scale technical onsite visits:
Build the planning model for strategic customer onsites, including intake, agenda design, staffing, prep, execution, post-onsite follow-up, and measurement.
Improve prioritization and visibility:
Own a clear view of active technical engagements, upcoming opportunities, blockers, outcomes, and resourcing needs. Partner with Revenue Engineering, Data, Sales Strategy, and technical leaders on account propensity, engagement tracking, dashboards, and operating reviews.
Support Professional Services packaging and commercialization:
Partner with Professional Services, Finance, Product, Sales Strategy, and GTM leaders on pricing, packaging, business cases, rollout plans, and feedback loops for technical services offerings.
Incubate and launch new technical programs:
Lead high-priority projects across Developer GTM, support team planning and process improvements, turn technical activity into clear business narratives, and incubate new motions until they are measurable and ready for durable ownership.
Examples of projects this person may own
Build a proactive SA/FDE engagement program for a priority customer segment or product motion.
Partner on an account propensity model that helps determine SA/FDE prioritization, resourcing, and account coverage.
Stand up a technical engagement tracker for active customer work, resourcing, blockers, and outcomes.
Design the planning and follow-up model for technical onsite visits with strategic customers.
Partner with Professional Services to package a repeatable services motion and build the business case for rollout.
What Success Looks Like
Solutions Architects and FDEs have a clearer operating model for proactive programs and strategic customer engagements.
Leadership has a reliable view of technical revenue pipeline, engagement health, account propensity, and investment ROI.
Strategic customer initiatives and technical onsite visits move faster because goals, staffing, owners, success criteria, and follow-up are clear.
Professional Services offerings are easier to understand, price, package, and align to Cloudflare's broader consumption-led strategy.
New technical GTM motions move from ambiguous ideas to measurable programs with durable owners.
Desirable Skills, Knowledge, and Experience
At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don’t need to tick every single box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply.
6+ years of experience in GTM strategy, business operations, revenue operations, technical program management, solutions strategy, consulting, or a similar cross-functional execution role.
Experience working with technical customer-facing teams such as Solutions Architects, Sales Engineers, Forward Deployed Engineers, Professional Services, Customer Engineering, Developer Relations, or Product.
Strong technical fluency, including the ability to understand customer architecture discussions, implementation tradeoffs, developer platform concepts, and the operating needs of technical GTM teams.
Strong program management ability, including managing complex work streams, driving accountability without direct authority, and keeping teams aligned under pressure.
Strong sense of ownership; someone who takes initiative, works independently, and manages time effectively.
Excellent cross-functional communication skills and the ability to influence and align stakeholders at all levels.
Highly customer-centric, with natural curiosity about technical products and a strategic mindset for solving complex problems.
Comfortable working under pressure and adjusting priorities to meet deadlines in a fast-moving environment.
Strong analytical skills, including comfort using spreadsheets, CRM data, and business dashboards to prioritize work and inform decisions.
Prior experience with Salesforce CRM, Tableau, BigQuery, or BoostUp is a plus.
Background in SaaS or Product-Led Growth (PLG) is a strong plus.
Compensation
Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $161,000 - $221,000
For NYC based hires: Estimated annual salary of $153,000 - $210,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin, New York, San Francisco,
About the Department
Integrated Network Strategy is where Cloudflare's foundational infrastructure planning, network design, and capacity roadmaps are shaped. We own the systems and processes that enable our global network to scale across 337+ cities in 125+ countries while maintaining industry-leading performance and reliability. We design the architectural standards, capacity methodologies, and hardware evolution strategies that keep Cloudflare's network ahead of exponential growth. Rather than being constrained by the structures which make Cloudflare a massively successful business, we leverage our edge and network to solve infrastructure problems at massive scale and efficiency—something nearly impossible for any other organization.
What you'll do
We are looking for a Staff Engineer to join our team and lead the design, evolution, and operational excellence of our global network infrastructure. You will own the foundational decisions about how our network grows: from capacity planning methodologies and hardware evolution strategies to architectural standards that inform infrastructure teams across the organization. You will work with a team of passionate, talented engineers and architects that are building the systems powering the internet's most critical infrastructure. You will play an active part in shaping the network architecture, strategies, and long-term roadmaps that will keep Cloudflare ahead of unprecedented scale. You will make sure our company hits our ambitious infrastructure and operational goals. You will change what's possible for internet infrastructure.
If you've designed backbone and edge networks from the ground up, automated BGP policy and traffic engineering at hyperscale, driven network planning and sourcing to balance performance, redundancy, and cost, and led teams through major architectural shifts - this is the role for you. You bring a deep understanding of modern routing protocols (BGP, ISIS, RSVP-TE), software-defined forwarding, and the tradeoffs between automation, standardization, and operational flexibility. You excel at building extensible frameworks that allow teams to solve tomorrow's problems without rewiring today's foundation. You have a track record of taking on greenfield problems and turning them into repeatable systems and processes. Most importantly, you have the respect of infrastructure teams because you combine technical depth with strategic thinking and the ability to influence without authority.
Examples of desirable skills, knowledge and experience
Note: it is not required that you have all of these! Teams have varying needs, focuses, and deep expertise areas.
10+ years designing, operating, or planning large-scale network infrastructure at hyperscale (or equivalent)
Proven track record building greenfield network architectures and evolving them as business needs change
Deep, hands-on expertise with modern routing protocols (BGP, ISIS, RSVP-TE, QoS, traffic engineering)
Strong experience with software-defined networking, overlay networks, and programmable forwarding
Expert-level understanding of network economics: cost drivers, capacity planning, peering strategy, and trade-offs between performance, redundancy, and capital efficiency
Track record automating complex network operations and building extensible frameworks that scale across large teams
Experience designing and implementing DDoS mitigation strategies, firewall policies, and network security at scale
Ability to design intent-based systems that reduce operational complexity while maintaining flexibility
Strong systems-level understanding across the full stack: from hardware platforms and protocols through software-defined networking to application-level routing decisions
Experience leading network design, planning, budgeting, and sourcing decisions for large deployments
Ability to think 3–5 years ahead while shipping solutions today
Proven ability to influence without direct authority; comfortable presenting technical recommendations to senior leadership and non-technical stakeholders
Strong writing and documentation skills; able to articulate complex technical decisions and trade-offs clearly
Experience mentoring junior engineers or leading teams through major architectural transitions
Comfortable working in a matrix environment with multiple stakeholders (product, operations, procurement, finance) and driving alignment
Bonus Points
Experience at a hyperscaler or large infrastructure platform (Meta, Google, Netflix, Amazon, Microsoft, etc.)
Background designing and implementing network automation frameworks
Experience with network telemetry, Netflow data analysis, and observability at scale
Track record driving significant cost optimization through network design and peering strategy
Experience with IPv6 deployment and evolution at scale
Knowledge of SDN platforms, hardware abstractions, and vendor-agnostic network design
Familiarity with Cloudflare's products, network, or competitive landscape
What You'll Own
Network Architecture & Design
Design and evolve the architecture of Cloudflare's global network, including core infrastructure patterns, interconnection strategies, and edge deployment models
Establish and maintain design standards that enable consistency, reliability, and defensibility across heterogeneous deployments
Lead architectural reviews; anticipate technical debt and recommend major evolution initiatives, working across team
Capacity Planning & Systems Design
Own the design and continuous improvement of capacity management processes and systems used across infrastructure teams
Develop methodologies for forecasting demand, modeling growth scenarios, and optimizing resource utilization
Build tools, dashboards, and automated systems that make capacity planning visible, transparent, and actionable
Hardware & Network Evolution
Drive the evolution of network hardware and platform strategies, evaluating new platforms, vendors, and architectures
Lead technical evaluations of emerging technologies (silicon, switching architectures, routing protocols, optical transport, etc.)
Work with procurement, supply chain, and engineering teams to transition the network to next-generation platforms
Next-Generation Planning & Research
Conceive and plan multi-year technical roadmaps for network infrastructure, anticipating growth patterns and industry dynamics
Conduct research into emerging infrastructure trends and translate insights into strategic recommendations
Lead architectural exploration and validation projects that de-risk future directions before large-scale commitment
Collaboration & Organizational Impact
Partner with infrastructure teams to translate architectural visions into operational realities
Work with finance and operations to understand cost implications and optimize infrastructure spend
Mentor and elevate the technical decision-making capability of engineering teams across the organization
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote - Australia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Manager, Customer Success.
About the job
At Twilio, we believe the best customer interactions are grounded in real-time customer data. Our unified Customer Engagement Platform combines market-leading communications channels (Messaging, Voice, Video) with powerful Customer Data Platform (CDP) capabilities. This allows organizations to break down data silos, understand their audience through unified profiles, and orchestrate intelligent, highly personalized customer experiences at scale.
The Customer Success Management team at Twilio is the central touchpoint for our strategic customers, orchestrating the post-sales customer lifecycle in partnership with Professional Services, Sales, Product, and Support. The team manages executive customer relationships, drives platform adoption, and guides organizations on leveraging customer data to unlock the full power of Twilio’s ecosystem. Fundamentally, the CSM team ensures customers derive measurable business value from our platform, leading to long-term retention and account expansion.
As Senior Manager of Customer Success for APJ, you will lead a high-performing team of Senior Customer Success Managers overseeing a portfolio of enterprise accounts across the region. You will coach individual contributors, act as an executive escalation point, and build cross-functional alignment with Sales, Services, Engineering, and Product. You will play a pivotal role in refining our customer success operating model and regional GTM strategies to accelerate customer growth across APJ.
This is an ideal role for an experienced CS leader who thrives on developing top talent, driving consumption and account health, and helping enterprise clients navigate complex digital transformation challenges.
Responsibilities
In this role, you’ll:
Lead and inspire a team of Senior CSMs driving account health, platform adoption, usage growth, value realization, and customer advocacy across the APJ region.
Guide your team in helping enterprise clients execute holistic customer engagement strategies, leveraging both data infrastructure and communication channels.
Serve as executive escalation contact for strategic accounts, building trusted advisor relationships with enterprise executives across IT, Product, Marketing, and Operations.
Partner cross-functionally with Sales, Professional Services, Renewals, and Technical Support to protect recurring revenue, secure renewals, and drive usage expansion opportunities.
Oversee account health tracking, forecasting, and reporting within Salesforce.com, establishing proactive risk identification and mitigation processes.
Refine local customer success practices to align APJ operations with Twilio's global customer engagement strategy.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
People Leadership:
3+ years of people management experience in Customer Success, with a proven track record of hiring, coaching, and developing high-performing teams.
Customer Success Experience:
8+ years of total Customer Success Management or Account Management experience within complex enterprise environments.
Enterprise Portfolio Management:
Experience leading teams that manage Fortune 500 or large, multi-faceted enterprise organizations.
Regional APJ Execution:
Proven ability to navigate complex, multi-regional client structures across APJ, drive platform adoption, and achieve retention and revenue targets (OKRs).
Strategic Acumen:
Comfortable leading business and value conversations with both technical stakeholders (Data, IT, Engineering) and line-of-business executives.
Leadership Competencies:
Empathetic leadership style, exceptional crisis-communication and escalation management skills, and strong executive negotiation capabilities.
Desired:
Experience working with usage- or consumption-based revenue models, driving adoption and consumption expansion strategies.
Background or familiarity with Customer Data Platforms (CDP), MarTech stacks, communications APIs, or broader B2B SaaS ecosystems.
Location
This role will be remote, and based in Australia.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20%-25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Singapore
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are building our L3 Support Line from scratch to serve as the datacenter center of expertise for servers, firmware (BIOS/BMC), and deep Linux diagnostics across APAC.
This is a senior technical role focused on deep investigations, cross-site pattern detection, and driving permanent fixes with R&D and ODM vendors. You will turn complex incidents into scalable solutions and elevate L1/L2 capabilities through strong technical enablement.
Your responsibilities will include:
Deep Technical Investigation (Primary Focus)
Lead root cause analysis beyond L2 depth (GPU failures, firmware issues, Linux-level faults, HW/SW interactions).
Detect recurring patterns across sites and convert findings into durable fixes.
Own technical workstreams during high-severity incidents.
Vendor & R&D Collaboration
Build evidence packs and drive escalations with ODM and R&D.
Push for firmware, component, and platform-level resolutions.
Track outcomes and ensure knowledge flows back to operations.
Firmware & Platform Readiness (BIOS/BMC)
Support validation and rollout of firmware updates (risk assessment, staging, rollback planning).
Help operationalize platform standards across datacenters.
Knowledge & Enablement
Create scalable runbooks, troubleshooting guides, and error catalogs.
Turn investigations into playbooks that elevate L1/L2 teams.
Hands-on Support (As Needed)
Travel to datacenters for complex troubleshooting, new platform readiness, or incident containment.
We expect you to have:
Strong hands-on experience with datacenter servers and deep Linux troubleshooting.
Ability to diagnose across hardware, BIOS/BMC firmware, and Linux (logs, drivers, storage basics, performance triage).
Structured incident response experience and clear communication under pressure.
Experience driving evidence-based escalations with vendors/R&D.
Fluent English (written and spoken).
It will be
an added bonus
if you have:
Strong familiarity with GPU server platforms and tooling (for example: nvidia-smi, dcgmi, Linux logs correlation).
Experience with ipmitool and Redfish workflows, firmware lifecycle, and staged rollouts.
Scripting skills (bash and basic Python) for log collection, triage automation, and simple reliability analysis.
Exposure to
OCP
-based platforms and
ODM
manufacturing ecosystems.
Experience supporting enterprise bare metal customers under contractual SLAs.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Hybrid/Remote - Europe (incl. UK); Estonia (remote); Bulgaria (remote); Serbia (remote); Luxembourg (remote); France (remote); Paris (on-site); Norway (remote); England (remote); Croatia (remote); Sweden (remote); Scotland (remote); Slovenia (remote); Czechia (remote); Florence (on-site); Milan (on-site); Spain (remote); Romania (remote); Netherlands (hybrid); Ukraine (remote); Austria (remote); Denmark (remote); Ireland (remote); Slovakia (remote); EU (remote); Leuven (on-site); Belgium (remote); Northern Ireland (remote); Athens (on-site); Amsterdam (hybrid); Lithuania (remote); UK (remote); Hungary (remote); Finland (remote); Poland (remote); Wales (remote); Germany (remote); Eindhoven (hybrid); Moldova (remote); Albania (remote); Greece (remote); Portugal (remote); Bristol (on-site); Italy (remote); Latvia (remote)
Workplace: Remote
About Us
Axelera AI https://www.axelera.ai is not your regular deep-tech company. We are creating the next-generation AI platform to support anyone who wants to help advancing humanity and improve the world around us.
In just five years, we have raised a total of $450 million and have built a world-class team of 250+ employees (including 60+ PhDs with more than 40,000 citations), both remotely from 20 different countries and with offices in Belgium, France, Switzerland, Italy, the UK, headquartered at the High Tech Campus in Eindhoven, Netherlands.
We have also launched our Metis™ AI Platform, which achieves a 3-5x increase in efficiency and performance, and have visibility into a strong business pipeline exceeding $100 million.
Our unwavering commitment to innovation has firmly established us as a global industry pioneer.
Are you up for the challenge?
Position Overview
As a Developer Relations and Community Manager at Axelera AI, you will be responsible for growing the developer base using Axelera technologies in the industry. Your primary focus will be on building trust and credibility within our growing developer and customer community — both within the Axelera AI community (community.axelera.ai http://community.axelera.ai) and within relevant and established third party developer platforms (Reddit, Discord, etc). You will be measured on the number of developers actively participating and using our Voyager toolchain including the Voyager SDK, Axelera Wingman. You will engage with our audience, promote our products, and keep our community running as a genuinely useful, well-moderated space, adding real value to the developers and customers working with Axelera Tech.
Key responsibilities:
- Community Engagement: Act as the primary point of contact across our community platform (Gainsight experience helpful), GitHub, and social channels — responding to technical questions, moderating discussions, and helping developers who are debugging real deployments (driver issues, SDK compatibility, performance tuning) get to the right resource or person.
- Content Creation & Curation: Develop and share content that resonates with a technical audience — product update posts, tutorials, social updates, and newsletters. Use AI tools to accelerate drafting, repurposing, and localizing content, while maintaining a distinct human voice and technical accuracy — every AI-assisted piece is reviewed and fact-checked before it goes out, especially anything referencing SDK versions, benchmarks, or hardware specs.
- Relationship Building: Maintain relationships with key influencers, edge AI leaders, and power users already active in our community — including hobbyists and integrators who've built on Metis with Raspberry Pi, Home Assistant, and similar maker-space tools.
- Event Planning: Organize and host community events, webinars, and meetups (in person and virtual) tied to product launches (e.g. Voyager SDK releases, new Metis form factors, the upcoming Europa AIPU) and major industry events (e.g. ISC West, Embedded World).
- Product Advocacy: Showcase Voyager SDK and Metis AIPU capabilities to the community, gather and route feedback to product teams, and advocate for community-requested features and model zoo additions.
- Community Growth & Health: Grow the community organically while keeping signal-to-noise high — this includes maintaining a healthy forum (tagging, categorization, response-time SLAs) and using AI-assisted tools to triage and route incoming questions so nothing sits unanswered.
- Monitoring & Reporting: Track community engagement and health metrics (response times, resolution rates, sentiment, growth), and use AI-assisted analysis to spot trends and surface actionable insights faster than manual review would allow.
- Open-Source Collaboration: Encourage contributions to Voyager SDK (issues, forks, PRs), highlight community-built solutions, and work directly with community members and internal engineering to help resolve technical issues posted publicly.
Qualifications:
- Industry Knowledge & Experience: Solid understanding of the AI hardware landscape, with experience in community management or developer relations in a technical (ideally semiconductor, embedded, or AI/ML tooling) company.
- Credibility: An existing presence or credibility within AI/developer communities, with a track record of building relationships with technical stakeholders.
- Communication Skills: Excellent written and verbal communication, able to translate SDK-level and hardware-level detail into clear, engaging content for a range of audiences (from hobbyists to enterprise engineers).
- Technical & Social Platform Fluency: Comfortable in developer-facing platforms (GitHub, forums, Discord/Slack-style tools) as well as standard social channels and community management tooling.
- Effective AI Usage: Demonstrated, practical fluency with modern AI tools (LLM-based writing/research assistants, AI-assisted analytics, content generation tools) and good judgment about when human review and accuracy checks are non-negotiable. Comfortable evaluating AI output critically rather than publishing it verbatim.
- Software Development Literacy: Good working understanding of the software/SDK development lifecycle, enough to follow technical discussions around model deployment, drivers, and pipeline building without needing translation.
- Maker-Space Experience: Experience with or genuine interest in the maker community (Raspberry Pi, Arduino, single-board computers, home automation) — a real and active part of our current user base.
- Passion for Community Building: Genuine interest in supporting a technical, self-sustaining community — not just growing numbers, but keeping it useful and trustworthy.
- Creative & Strategic Thinking: Able to design and execute community strategies that drive both engagement and genuine product adoption.
- Analytical Skills: Comfortable working with engagement data and metrics, including using AI-assisted tools to process and interpret them, to inform community strategy.
Location
We offer a flexible working arrangement, with options to:
- Work from one of our Axelera AI offices (Leuven in Belgium, Amsterdam and Eindhoven in the Netherlands, Florence and Milan in Italy or Bristol in the United Kingdom) if you're already based in the vicinity.
- Work fully remotely from any European country (incl. the UK) you are already in.
What we offer
This is your chance to shape and be part of a dynamic, fast-growing, international organization. We offer an attractive compensation package, including a pension plan, extensive employee insurances and the option to get company shares.
An open culture that supports creativity and continual innovation is awaiting you. Collaborative ownership and freedom with responsibility is characteristic for the way we act and work as a team.
At Axelera AI, we wholeheartedly embrace equal opportunity and hold diversity in the highest regard. Our steadfast commitment is to cultivate a warm and inclusive environment that empowers and celebrates every member of our team. We welcome applicants from all backgrounds to join us in shaping the future of AI.
Axelera AI may at times work with external parties (such as recruiters, headhunters, or executive search firms) to support both publicly posted and confidential searches. Our hiring process never involves any payment from candidates, and we will never require you to use a particular paid service to be considered for a role. If you have been approached by someone on our behalf and want to confirm it’s legitimate, please contact us directly at careers@axelera.ai.
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion’s Data Foundations team builds and operates the batch and streaming infrastructure behind our product features, analytics, search, and AI experiences. We’re looking for a hands-on technical leader to shape the next generation of this platform as Notion serves larger customers, expands globally, and supports more data-intensive products. You’ll identify the highest-leverage problems, set direction, build and develop a high-performing team, and lead multi-quarter initiatives across our data lake, streaming, distributed-compute, governance, and reliability systems. You’ll stay close to critical technical decisions while creating clear ownership, growing engineers and technical leaders, and helping the team execute as one—partnering closely with Data Engineering, Data Product, Search, AI, Infrastructure, and Security.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Set the direction for Data Foundations. Turn ambiguous company and customer needs into a clear multi-quarter strategy across the data lake, streaming, distributed compute, governance, and platform reliability—and align engineers and partner teams around it.
- Build and develop a high-performing team. Attract strong engineers, set clear expectations, grow technical leaders, and create an environment of ownership, direct feedback, and accountability.
- Lead the team’s hardest initiatives from idea to operation. Ensure complex work has strong technical ownership, de-risk architectures through prototypes, break work into shippable milestones, and coordinate execution across engineers and teams.
- Make Notion’s data platform enterprise-ready. Guide the team toward durable foundations for external key management, data residency, access controls, lifecycle management, and governance without creating separate systems for every requirement.
- Raise reliability, simplicity, and cost efficiency. Identify systemic risks and architectural gaps, establish clear service ownership, and lead migrations that make Kafka, Debezium, S3/Iceberg, Spark, EMR, Athena, and related systems easier to operate at scale.
- Multiply the engineering organization. Establish reusable abstractions and paved paths, delegate meaningful ownership, raise the quality of technical decisions, and scale expertise through coaching, documentation, tooling, design reviews, and direct collaboration.
SKILLS YOU'LL NEED TO BRING:
- Deep data-platform expertise. You have designed and operated large-scale batch and streaming systems and can reason across storage, compute, ingestion, orchestration, serving, governance, and production operations.
- Direction-setting leadership. You have led a Data Platform or infrastructure team through multi-quarter work—finding the right problems, defining a strategy, sequencing execution, and driving decisions with long-term consequences.
- Team-building and talent development. You have attracted strong engineers, grown people across career stages, developed technical leaders, and created clarity when expectations or performance needed to change.
- Hands-on engineering judgment. You stay close to critical systems and designs and know when to prototype, simplify, buy, build, or migrate. You can go deep while preserving ownership for the engineers leading the work.
- Platform-product thinking. You understand the needs behind partner requests and turn repeated patterns into safe, ergonomic, self-serve capabilities rather than accumulating bespoke solutions.
- Organizational influence. You create clarity across team boundaries, surface uncomfortable technical or organizational risks early, and help engineers do their best work through strong context, delegation, feedback, and coaching.
- You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. People who thrive here don’t treat AI as a novelty. They use it to think better, move faster, and build more creatively.
THE SYSTEMS AND PROBLEMS YOU MAY LEAD
- Evolving Notion’s data lake toward an S3 + Iceberg lakehouse with stronger governance, discoverability, schema evolution, and lifecycle controls
- Scaling Kafka and Debezium-based streaming infrastructure that powers real-time product, analytics, and AI use cases
- Improving Spark and distributed-compute performance, workload isolation, developer experience, and cost efficiency
- Designing EKM, data residency, and compliant processing capabilities across Notion’s data estate
- Creating clear platform interfaces and self-serve primitives for Data Engineering, Search, AI, and product teams
WHY THIS ROLE MATTERS
Notion’s data infrastructure is no longer only an internal analytics layer. It increasingly powers customer-facing features, AI systems, enterprise controls, and high-volume product workflows. The team needs a leader who can see across these systems, build the technical leadership and operating culture required for that responsibility, and find the problems that matter before they become roadmap blockers. Success means Data Foundations has a strong, growing team with clear direction and dependable execution—and teams across Notion can build ambitious data-powered products faster without compromising customer trust.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $281,000 - $334,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Paris, France; London, United Kingdom
Workplace: Hybrid
About Ledger
We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger.
At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries.
The team:
Our CRM team keeps Ledger's customers engaged across every stage of their journey - from hardware upgrade to new wallet launches. As our CRM Lifecycle Specialist, you'll own the end-to-end execution of these campaigns & programs - working within the CRM team and stakeholders across product marketing, legal and localisation to bring each one to life. It's a hands-on role for someone who loves organising detail and finding smarter ways to work by using AI tools to vastly speed up delivery.
What you’ll be doing:
- Campaign delivery: Create, manage, analyze and optimize multi-channel marketing campaigns
- End-to-end campaign/program build management: Initiate and own the cross-team collaboration of content creation, design, development, localisation, tracking and delivery of each campaign. Campaigns will be initiated from within the CRM team and across the Ledger organization
- Delivery process optimization: Find ideas and solutions for automating, optimizing and improving internal processes, by routine analysis and supplying actionable ideas
- Cross-Functional collaboration: Work closely with product, marketing, sales, and analytics teams to build and effectively deliver a high volume of campaigns.
What we’re looking for:
- 2+ years of CRM / marketing automation experience
- Experience with Marketing Automation Platforms, such as Braze, Eloqua, Salesforce Marketing Cloud, Pardot, Marketo and HubSpot
- Experience or understanding of AI tools such as Cursor/Claude/Gemini
- Highly proficient in spoken and written English
Nice to have
- Demonstrable experience or interest in the crypto industry and/or FinTech
- It's advantageous if you have knowledge in SQL, Liquid Scripting or have tried to play with code before
At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to:
- Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week
- Health & Wellness support - Health and Life Insurance.
- Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work.
- Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation.
- Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee.
For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information.
We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.
УдалённоIndonesia (Remote)
ГибридDublin
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seniorChicago, IL, USA; New York, NY, USA; San Francisco, CA, USA
УдалённоseniorUnited States
УдалённоMexico
seniorUnited Kingdom, London
San Francisco, California
География найма не уточнена
География найма не уточнена
УдалённоseniorRemote - Australia
УдалённоseniorRemote: Italy
Singapore
УдалённоHybrid/Remote - Europe (incl. UK); Estonia (remote); Bulgaria (remote); Serbia (remote); Luxembourg (remote); France (remote); Paris (on-site); Norway (remote); England (remote); Croatia (remote); Sweden (remote); Scotland (remote); Slovenia (remote); Czechia (remote); Florence (on-site); Milan (on-site); Spain (remote); Romania (remote); Netherlands (hybrid); Ukraine (remote); Austria (remote); Denmark (remote); Ireland (remote); Slovakia (remote); EU (remote); Leuven (on-site); Belgium (remote); Northern Ireland (remote); Athens (on-site); Amsterdam (hybrid); Lithuania (remote); UK (remote); Hungary (remote); Finland (remote); Poland (remote); Wales (remote); Germany (remote); Eindhoven (hybrid); Moldova (remote); Albania (remote); Greece (remote); Portugal (remote); Bristol (on-site); Italy (remote); Latvia (remote); We welcome applicants from all backgrounds to join us in shaping the future of AI