Location: United States + International (Remote)
GiveWell’s mission is to help people in need as much as we can by researching the most cost‑effective ways to save and improve lives, sharing our work openly, and directing donations to the programs we believe will do the most good. Our work, which focuses on global health and well-being, is funded by tens of thousands of donors who rely on our research to inform their giving. We’ve grown from directing $1.5 million in 2010 to directing more than $400 million in 2025. We anticipate our total grantmaking is likely to approach or even exceed $1 billion this year, and we are working toward a future that could be several times that scale. Through years of deliberate groundwork, we’ve been growing our research capacity and scope in order to direct substantially more funding to the most impactful opportunities we can find.
Update: We will stop accepting new applications for this role on November 26, 2026.
The role
Senior Program Officers are the leaders of GiveWell's grantmaking. In this role, you'll take primary responsibility for a significant grantmaking portfolio, setting its strategy and sifting through the many opportunities we could fund to focus on those that matter most. Your decisions will inform the allocation of hundreds of millions of dollars to dozens of grantees. You'll also communicate externally about our work and mentor and advise other members of the team.
You will build and lead a grantmaking portfolio that brings rigor and creativity to GiveWell's hardest funding problems. You'll combine rigorous review of empirical evidence, cost-effectiveness modeling, strong grantee relationships, ground-truthing of how programs are actually delivered, discussions with subject matter experts, understanding of the broader context, and your own judgment to decide what to fund, how to structure it, and when to build something new. In the course of your work, you might approach questions like these:
How should we balance exploring and seeding new, smaller opportunities with funding cost-effective opportunities at scale today?
When the best opportunity doesn't exist yet, how do we create it, whether through co-design, seeding an implementer, or shaping broader incentives?
What is the best direction for our portfolio, and are we correctly prioritizing the programs and grantees we fund?
Where are the highest-impact opportunities to expand the portfolio while improving its cost-effectiveness?
How can we triangulate empirical evidence against expert opinion and other qualitative features, like a grantee's organizational track record?
Do a grantee's reported outputs reflect real coverage, quality, and adherence to evidence-based practices on the ground?
What research can we fund today that could substantially improve our grantmaking five years from now?
How much uncertainty are we willing to accept before making a grant, and which questions do we need to answer first?
Senior Program Officers work closely with
Senior Researchers
, an equivalently-leveled, parallel role on our team. Senior Researchers typically set the research agenda for grantmaking areas and tackle the thorniest, most open-ended questions we face, while Senior Program Officers own the grant and portfolio decisions — deciding what we fund and why, and incorporating Senior Researchers' analysis into their decisionmaking. Senior Program Officers have a research mindset, too: they're comfortable digging into a cost-effectiveness model and forming their own view of the evidence.
Team structure
Our research department is currently organized into eight teams:
Five of the teams (Water, Livelihoods, Nutrition, Malaria, and Vaccines) focus on specific areas of grantmaking.
The New Areas team focuses on interventions in domains that are new to GiveWell.
The Cross-Cutting team focuses on methodological issues, research quality, and other big-picture concerns that cut across all of our research work.
The Commons team provides generalized research support to each of the other teams, including landscaping research, vetting, and publishing.
New Senior Program Officers typically begin on our Cross-Cutting team, where they complete a structured onboarding program with one-on-one feedback on core GiveWell skills like evidence review, cost-effectiveness analysis, and clear research writing. Onboarding usually lasts one to two months.
We generally decide which team a new hire will join by the end of onboarding. Most move onto one of our grantmaking teams (for example, Malaria, Nutrition, Vaccines, or New Areas), and some stay on Cross-Cutting. Placement is based mainly on the research team's needs. In most cases, we won't know at the time of the offer which team someone will join, but if a candidate brings specialized expertise, we may settle on a team sooner. Once placed, team members usually stay on that team long-term.
Team values
We think our research team has unique qualities:
We care deeply and centrally about finding and sharing truth.
Truth-seeking is one of our
core values
. We post
our mistakes
and we prize our team members who keep our culture of free-flowing feedback strong.
We are independent.
We focus 100% on finding the most cost-effective opportunities to save and improve lives. Our researchers assist in communicating our research findings to the public and our donors, and on occasion we provide tailored advice to ultra-high-net-worth donors who want to rely on our expertise to direct their giving—but we never ask our researchers to trade off against honesty, or to hide their real beliefs.
We don’t waste time.
Once it’s clear that a particular research question is unlikely to change our bottom-line funding recommendation, we drop it as quickly as possible. We encourage our research staff to constantly re-evaluate their portfolios and only work on the highest-priority questions.
Lean research team = huge personal impact.
In 2026,
our research team of ~80 people is directing close to 1 billion dollars and we expect grantmaking dollars per research team member to increase in the future.
We work well together.
Our research team is lean because we’re able to attract top-tier people, all of whom complete skills-based assessments before joining our staff. We maintain a high-performing, collegial culture and pay our staff accordingly.
About you
The strongest candidates typically have at least 5-10 years of professional experience, a significant portion of which was in similar or closely-related roles. Many of our senior staff have quantitatively-oriented advanced degrees, but there’s no hard academic requirement — what matters to us is that you’ve used empirical tools to make rigorous, evidence-based decisions under uncertainty, whether you’ve done that in graduate training or hands-on experience.
In addition to relevant experience with the responsibilities listed above, we'll be interested in people with strong track records in any of the following areas:
Funding, building or scaling new programs, initiatives, or organizations.
Using rigorous quantitative analysis and cost-effectiveness modeling to support decisionmaking
Building relationships with diverse stakeholders (you'll work with other funders, research organizations, NGOs, and more, so it will be important for you to have strong skill in this area)
Owning large budgets and/or grant portfolios
Excellent written and verbal communication, with an emphasis on directness and clarity
Setting and iterating on strategy in complex, fast moving environments
It’s a plus, but not required, if you have experience:
Engaging with global health, development, or related fields
Reviewing randomized controlled trials and impact evaluations
Working with governments or multilateral organizations
Gathering first-hand data to inform program design
Managing a variety of grant types, including advocacy and market-shaping initiatives
You can review our staff bios
here
for more practical insight on the backgrounds and experience of our current team.
We expect that people with the soft qualities below will be the most successful and happy on our team. This isn’t a full list, but hopefully it conveys the gist of our team’s professional personality:
GiveWell’s mission and methods are personally energizing—you like our approach to research and you find personal meaning in our story of impact.
You’re abnormally curious—you ask lots of questions, and you’re willing to interrogate others’ work. Your curiosity also extends to your own work—you aren’t defensive when your research comes under scrutiny.
You get things done, and you'll drop what you're doing when something matters more. You drive work to conclusions efficiently, and when the evidence shifts or a higher-value opportunity appears, you’re eager to pivot.
You're entrepreneurial. When you see a gap, you want to fill it, whether that's designing a new program, finding an implementer, or setting up a new kind of funding mechanism. You make bets under uncertainty.
You routinely think about and surface the value judgments, background knowledge, and strategic commitments that undergird your work. You understand the potential effects of mistaken mental models, so you strive to improve yours and your team’s.
You dislike it when people express strong confidence in views that don’t seem to rely on commensurate evidence. You carefully and legibly communicate about your confidence levels.
You appreciate the value of an excellent reputation and strong relationships. You can moderate your directness and intensity when you’re communicating with external folks.
You love a
gnarly problem
. You figure out the most important questions to answer, go deep on the details where they matter (and move on where they don’t), and reassess your mental models based on what you’ve learned.
The details
Compensation:
We set salaries using a location-based tier system. Our pay for this role:
NYC or the San Francisco Bay Area: $308,000.
All other U.S. locations: $280,000.
International: Similar to the “all other U.S. locations” salary, based on historical exchange rates and delivered in locally-denominated currency.
Benefits
: Our
benefits
include:
Fully funded health, dental, vision, and life insurance (we cover 100% of premiums within the US for you and any dependents)
Four weeks of paid time off per year
16 weeks of fully paid parental leave
Ergonomic home workstations or coworking space memberships
Automatic contribution equal to 5% of your gross salary into your 403(b) retirement plan (for U.S. based staff)
Countries we can hire from:
GiveWell is a remote-first organization. However, for the time being, we can only hire within a select number of countries (US, UK, Canada, Switzerland, and Germany). To be considered for a role with GiveWell, you need to already be based in one of those countries or be willing to move to one of them. We expect to expand the list of locations where we can hire over the course of 2027, and our job descriptions always reflect the current status — so we'd encourage you to check back and apply again for a role you're eligible for.
Visa sponsorship:
The US is the only country where visa sponsorship is possible for a number of roles, and it's assessed on a case by case basis. For all other countries, you need to already have work authorization, we cannot sponsor visas.
Why we work this way:
Focusing on countries where we already have tested onboarding processes lets us move candidates through hiring faster and with fewer surprises. Every additional country brings its own labor laws, EOR requirements, and new processes to work through, which slows things down for hiring teams and new colleagues alike. Concentrating our footprint keeps the experience consistent and supports GiveWell’s wider absorption capacity goals.
Flexibility:
We support and encourage flexible working, including flexible hours, working remotely, and working from the office when you choose. The majority of our staff, including senior management, work flexibly in one way or another.
Travel:
Research team members are sometimes required to attend international site visits and conferences (on average 1-2 per year), with additional travel for those interested in traveling more. Additionally, we strongly encourage staff members to attend annual department retreats and twice-annual whole org visit weeks to bond with other team members and complete in-person work. We'll discuss travel obligations in more detail during late stages of the hiring process, and we’ll accommodate staff who have conflicting obligations.
Start date:
We’d like a candidate to start as soon as possible after receiving an offer, but we’ll offer flexibility for candidates whose personal or professional circumstances require them to moderately delay their start date.
Application deadline:
We don't currently have an application deadline. If that changes, we'll update the posting. We're reviewing applications on a rolling basis, so we recommend applying as soon as possible.
Miscellaneous details:
Please note that our hiring process relies on some (not all) of the same work trials that we use in our Researcher and Senior Researcher roles (including team-specific Senior Researcher postings). If you applied to one of these roles within the last year, you should hold off on applying to others unless our team reaches out directly. If you're interested in multiple roles, please just apply once and note in your application that you'd like to be considered for the other roles, too.
After application review, our hiring process consists of a short application exercise and up to 15 hours of compensated work trials. You can see more details about our hiring process on our
FAQs page
!
We devote significant staff capacity to initial application review, and we respond to all applications as quickly as possible.
We have a strong preference for full-time applicants, but we sometimes consider applications for part-time work on a case-by-case basis. We aren’t interested in reviewing applications for contract or project-based work at this time.
You don't need to submit a cover letter—we rely mainly on your resume and answers to the application questions below when we're making early decisions.
About GiveWell
GiveWell is dedicated to finding and evaluating highly cost-effective global health and development opportunities, and we publish the work, reasoning, and uncertainties behind our funding decisions. Our
giving funds
enable donors to contribute to the most impactful and cost-effective programs our researchers identify.
GiveWell is one of the world’s largest private funders of global development efforts. Trusted annually by tens of thousands of donors, GiveWell searches for highly cost-effective programs that save or improve lives the most. Since 2007, more than 160,000 donors have given over $3.5 billion through GiveWell to the most promising programs its research has identified, which we estimate will save more than
430,000 lives
.
GiveWell is most well-known for recommending a small number of
Top Charities
, which currently support
seasonal malaria chemoprevention
,
insecticide-treated nets
,
vaccine incentivization
, and
vitamin A supplementation
. However, most of our research capacity and grantmaking is devoted to
cost-effective opportunities outside of those programs
.
GiveWell
grants
have:
Helped governments
navigate changes to the funding landscape
and implement high-impact health programs, like
HIV/syphilis screening and treatment
for pregnant people in Zambia and Cameroon.
Sought to scope and scale promising interventions that don’t have clear existing implementers. We are supporting the
Clinton Health Access Initiative’s Incubator
to identify potentially cost-effective interventions and create programs that we would be excited to support in the future. For example, we
funded a program
to prevent tuberculosis among young children in Uttar Pradesh and Bihar, India, that we co-designed with CHAI through the Incubator program.
Provided funding to ensure that programs that recently faced foreign aid funding cuts could continue, like
healthcare support and malnutrition treatment
in northern Cameroon.
Funded program delivery alongside strengthened monitoring and evaluation, as in our grants to support
treatment of clubfoot
and to
evaluate the program
.
Tested our
assumptions and refined our understanding
through further research and data collection, including
improved estimates of disease burden
and studies on
the effect of water chlorination on mortality
and
the impact of a tree-planting program on farmers’ income
.
We make our reasoning public and transparent so others can challenge it (sometimes we even
pay people to point out our errors
). We go to unusual lengths to check our assumptions and assess our impact, including
funding research
to address our uncertainties and gathering
independent monitoring and evaluation data
about the programs we support. We
change
our minds when the evidence demands it. For more about GiveWell, listen to Ezra Klein’s
interview
with GiveWell’s co-founder and CEO Elie Hassenfeld.
Additional information
We don’t want to miss candidates that could do great things at GiveWell. Practically, that means a GiveWell staff member reviews every application carefully, considering the whole picture of your background and potential. If you’re on the fence about applying because you meet some but not 100% of our preferred qualifications (some studies suggest this hesitation is especially common for women and people of color), we encourage you to apply anyway.
GiveWell is an Equal Employment Opportunity employer by choice. At minimum, this means that we comply with all federal, state, and local EEO and employment laws. Beyond the requirements of those laws, we value our team’s diversity in all respects, and we desire to maintain a work environment free of harassment or discrimination—we want our team members to thrive at GiveWell. If you need assistance or an accommodation due to a disability, contact us at careers@givewell.org. We will consider employment for qualified applicants with arrest and conviction records.
By submitting an application, you acknowledge that you have read and consent to GiveWell’s
Privacy Statement for Applicants
. By completing an application exercise, you acknowledge and assent to
GiveWell’s Work Trial Policy
.
Location: San Francisco
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Customer Success Manager you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at both law firms and in-house teams. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows. This individual will also have a chance to design and deploy scalable 1:many solutions that will impact how we serve our broad mid-market customer base in a highly efficient manner at scale.
WHAT YOU'LL DO
- Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.
- Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.
- Client Relationship Management: Serve as the primary contact for 40+ mid-market clients with a prescriptive and consultative approach and delivering a superior customer experience.
- Process Creation: Drive scalability in the way we operate through documentation, designing playbooks, self-help materials, email cadences, and automation to ensure we drive efficiency in our long term mid-market strategy.
- Success Metrics Management: Utilize adoption rates, benchmarks, and other key metrics to drive strategies ensuring client satisfaction and high ROI.
- Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations.
- Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities.
- Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services.
WHAT YOU HAVE
- Experienced professionals from legal firms or SaaS organizations, with direct experience managing a high volume of client cases and/or customers.
- Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels.
- Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly.
- Team players described as empathetic, committed, structured, motivated, and collaborative with a team-first mentality.
- Experience with Salesforce and Catalyst, are preferred, but not required.
WHAT WE OFFER
- A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive.
- An opportunity to contribute to the growth and direction of our Customer Success program, building out best-in-class playbooks and processes.
- A collaborative work environment that promotes growth, learning, and development.
COMPENSATION RANGE
$125,000 - $145,000 OTE
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-JL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Chicago
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
DRW is looking for an outstanding
Senior Software Engineer
to join one of our trading desks. In this role, you will focus on designing, building, and implementing trading applications and tools. You will be an integral member of an algorithmic trading team comprising experienced technologists, quantitative researchers, and traders. Your team will work closely to solve challenging technological problems and contribute to our full tech stack, from hardware and software development to devops, testing and release management. We are looking for talented programmers eager to develop new technologies that directly impact our business.
This role is for the
Chicago
office only.
Responsibilities:
Perform full life cycle development of applications and libraries for exchange gateways, trading strategy execution, risk management, trade reporting and market data feed processing using C++ or Rust
Develop and maintain systems to ensure application performance, integrity and reliability for maintaining maximal up-time, and logging and traceability to aid in the support of mission-critical production systems
Collaborate with quantitative researchers and traders on strategy development
Design, develop, and deploy software using agile methodologies
Guide junior engineers on best practices through mentoring, pair programming, and code reviews
Provide production support, maintenance and performance improvements of existing systems
Evaluate new technology and improve our technology stack
Requirements:
10+ years of experience developing high-availability server-side systems, preferably in C++ or Rust
3+ years of experience using any combination of the modern C++ (20/23/26) standards or Rust
A background in multi-threaded programming and a strong understanding of hardware/software interaction
Bachelor's degree in Computer Science, Engineering or related field, and strong practical knowledge of computer science, especially algorithms, data structures, distributed systems and concurrency.
Positive AI mentality and practical use of AI coding tools.
Strong verbal and written communication skills
Nice to haves:
Experience working in the trading industry or another latency-sensitive business that involves solving complex and novel problems
Experience with numerical computing and/or working with Quantitative Researchers
Experience with full life-cycle software development utilizing exotic hardware/software architectures
Detailed understanding of TCP, UDP, IPV4 and related hardware/software
Comfort with multiple programming languages, particularly including C++, Rust, Java, Python, JavaScript, Ruby
The annual base salary range for this position is $150,000 to $250,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
[#LI-VD1]
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Customer Experience runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that.
As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the Customer Experience org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with Customer Experience leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale.
This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace.
WHAT YOU'LL DO
- Own recurring reporting for Customer Experience — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences
- Translate support data into clear narratives: what's happening, why, and what to do about it
- Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time
- Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance
- Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need
- Work with Harvey's central data team to connect support data to broader product and customer data sources
- Identify and close data collection gaps — if we can't measure it, help define how we should
- Design feedback loops that connect support signals to Product, Engineering, and Customer Success
- Quantify the operational cost of product bugs, feature gaps, and onboarding failures
- Contribute to QA analytics as the QA program matures
- Track ticket deflection, AI/chatbot performance, and self-service effectiveness
- Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools
- Support ad hoc analytical requests from the Support Operations Manager, Customer Experience leadership, and senior stakeholders
WHAT YOU HAVE
Required
- 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function
- Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't
- SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas)
- Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent
- Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly
- Strong data storytelling — you don't just present numbers, you write the narrative
- Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at
Strong Plus
- Experience with Python for data manipulation or automation
- Familiarity with dbt or similar data transformation tooling
- Experience building or contributing to QA analytics programs
- Background supporting enterprise SaaS or AI-native products
- Experience working with Zendesk APIs or extracting data beyond standard reporting
Key Attributes
- AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier
- Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask
- Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong
- Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself
- Ownership: you treat Customer Experience analytics as your problem to solve, not a ticket queue to process
COMPENSATION
$112,000 - $168,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote
Workplace: Remote
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Customer Experience runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that.
As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the Customer Experience org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with Customer Experience leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale.
This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace.
WHAT YOU'LL DO
- Own recurring reporting for Customer Experience — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences
- Translate support data into clear narratives: what's happening, why, and what to do about it
- Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time
- Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance
- Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need
- Work with Harvey's central data team to connect support data to broader product and customer data sources
- Identify and close data collection gaps — if we can't measure it, help define how we should
- Design feedback loops that connect support signals to Product, Engineering, and Customer Success
- Quantify the operational cost of product bugs, feature gaps, and onboarding failures
- Contribute to QA analytics as the QA program matures
- Track ticket deflection, AI/chatbot performance, and self-service effectiveness
- Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools
- Support ad hoc analytical requests from the Support Operations Manager, Customer Experience leadership, and senior stakeholders
WHAT YOU HAVE
Required
- 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function
- Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't
- SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas)
- Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent
- Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly
- Strong data storytelling — you don't just present numbers, you write the narrative
- Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at
Strong Plus
- Experience with Python for data manipulation or automation
- Familiarity with dbt or similar data transformation tooling
- Experience building or contributing to QA analytics programs
- Background supporting enterprise SaaS or AI-native products
- Experience working with Zendesk APIs or extracting data beyond standard reporting
Key Attributes
- AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier
- Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask
- Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong
- Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself
- Ownership: you treat Customer Experience analytics as your problem to solve, not a ticket queue to process
COMPENSATION
$112,000 - $168,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Customer Experience runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that.
As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the Customer Experience org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with Customer Experience leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale.
This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace.
WHAT YOU'LL DO
- Own recurring reporting for Customer Experience — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences
- Translate support data into clear narratives: what's happening, why, and what to do about it
- Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time
- Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance
- Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need
- Work with Harvey's central data team to connect support data to broader product and customer data sources
- Identify and close data collection gaps — if we can't measure it, help define how we should
- Design feedback loops that connect support signals to Product, Engineering, and Customer Success
- Quantify the operational cost of product bugs, feature gaps, and onboarding failures
- Contribute to QA analytics as the QA program matures
- Track ticket deflection, AI/chatbot performance, and self-service effectiveness
- Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools
- Support ad hoc analytical requests from the Support Operations Manager, Customer Experience leadership, and senior stakeholders
WHAT YOU HAVE
Required
- 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function
- Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't
- SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas)
- Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent
- Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly
- Strong data storytelling — you don't just present numbers, you write the narrative
- Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at
Strong Plus
- Experience with Python for data manipulation or automation
- Familiarity with dbt or similar data transformation tooling
- Experience building or contributing to QA analytics programs
- Background supporting enterprise SaaS or AI-native products
- Experience working with Zendesk APIs or extracting data beyond standard reporting
Key Attributes
- AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier
- Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask
- Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong
- Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself
- Ownership: you treat Customer Experience analytics as your problem to solve, not a ticket queue to process
COMPENSATION
$112,000 - $168,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-ML1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We're seeking a Platform Hardware Security Engineer to design and implement security architectures for bare-metal infrastructure. You'll work with teams across Anthropic to build firmware, bootloaders, operating systems, and attestation systems to ensure the integrity of our infrastructure from the ground up.
This role requires expertise in low-level systems security and the ability to architect solutions that balance security requirements with the performance demands of training AI models across our massive fleet.
Key responsibilities
Design and implement secure boot chains from firmware through OS initialization for diverse hardware platforms (CPUs, BMCs, switches, peripherals, and embedded microcontrollers)
Architect attestation systems that provide cryptographic proof of system state from hardware root of trust through application layer
Develop measured boot implementations and runtime integrity monitoring
Create reference architectures and security requirements for bare-metal deployments
Integrate security controls with infrastructure teams without impacting training performance
Prototype and validate security mechanisms before production deployment
Conduct firmware vulnerability assessments and penetration testing
Build firmware analysis pipelines for continuous security monitoring
Document security architectures and maintain threat models
Collaborate with software and hardware vendors to ensure security capabilities meet our requirements
Minimum qualifications
Hands-on experience with secure boot, measured boot, and attestation technologies (TPM, Intel TXT, AMD SEV, ARM TrustZone)
Strong understanding of cryptographic protocols and hardware security modules
Experience with UEFI/BIOS or embedded firmware security, bootloader hardening, and chain of trust implementation
Proficiency in low-level programming (C, Rust, Assembly) and systems programming
Knowledge of firmware vulnerability assessment and threat modeling
Track record of designing security architectures for complex, distributed systems
Experience with supply chain security
Ability to work effectively across hardware and software boundaries
Knowledge of NIST firmware security guidelines and hardware security frameworks
Preferred qualifications
8+ years of experience in systems security, with at least 5 years focused on firmware and hardware security (firmware, bootloaders, and OS-level security)
Experience with confidential computing technologies and hardware-based TEEs
Knowledge of SLSA framework and software supply chain security standards
Experience securing large-scale HPC or cloud infrastructure
Contributions to open-source security projects (coreboot, CHIPSEC, etc.)
Background in formal verification or security proof techniques
Experience with silicon root of trust implementations
Experience working with building foundational technical designs, operational leadership, and vendor collaboration
Previous work with AI/ML infrastructure security
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York City
Workplace: Hybrid
About Pinecone
Pinecone is the trusted AI knowledge company. Its trusted AI knowledge platform—including its Database, Nexus, and Marketplace products—power accurate, fast, and cost-effective AI applications for more than 10,000 customers and 1M developers worldwide. Pinecone's mission is to make AI knowledgeable. For more information, visit pinecone.io http://pinecone.io.
About the Team and Role:
Join a team that builds robust, real-time distributed systems for a cutting-edge database. We care about performance, reliability, scalability, and most of all learning and having fun together. Whether you’re a seasoned coder or just getting started, if you’re passionate about technology and eager to learn, you’ll fit right in.
Who we are:
- We show up to work, ready to collaborate and build technologies that make a difference, with people who genuinely care.
- We chase improvements such as tail latencies, bytes throughput, cache hit rate, and operational cost efficiency.
- We believe learning is ongoing and that even the most complex problems can have simple solutions.
What You’ll Do:
- Collaborate with teammates to design and build database features that power AI applications.
- Learn how to tune performance and support reliability in distributed systems (don’t worry, we’ll guide you).
- Help Pinecone run smoothly on popular cloud providers.
- Take ownership of your work and grow your skills every day.
- Have fun.
Who You Are:
- 5+ years of work experience - programming in Rust, Go, C++, or a comparable language.
- You’re genuinely curious about distributed systems and eager to dive deep into technical challenges.
- You approach problems with creativity and persistence, and you’re comfortable asking thoughtful questions or seeking feedback.
- You’re excited to learn, value constructive feedback, and appreciate mentorship.
Bonus Points:
- You have hands-on experience with cloud platforms (AWS, GCP, Azure) or have demonstrated an ability to pick up new tools quickly.
- You’re comfortable thinking in async or multi-threaded environments, or can show you’re ready to learn.
- You’ve explored performance tools or have a track record of optimizing code for speed, reliability, or efficiency.
Perks & Benefits:
- Comprehensive health coverage (medical, dental, vision, and mental health resources)
- 401(k) plan
- Equity award
- Flexible time off
- Paid parental leave
- Annual company retreat
- WFH equipment stipend
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
Location: Berlin, Germany
Workplace: hybrid
Berlin • Cybersecurity & AI Startup • Recently Funded
A newly funded cybersecurity startup in Berlin is looking for a
Founder's Associate(Operations & Growth)/Executive Assistant to CEO
to join as a team member and help to build startup foundations of a next-generation AI-powered security risk management platform.
We are an early-stage startup founded by experienced cybersecurity leaders with backgrounds in Israeli Intelligence units. We are looking for a motivated, dynamic and hands-on
Founder's Associate(Operations & Growth)/Executive Assistant to CEO
for a hybrid role based in central of Berlin, Potzdamer Platz. If you are passionate about cybersecurity and AI tech, thrive in fast-paced startup environments, and enjoy building processes from the ground up, this is an opportunity to make a real impact.
We are seeking a
Founder's Associate(Operations & Growth)/Executive Assistant to CEO
to support our CEO with finance, general operations, travel, PR, and sales activities. The ideal candidate is energetic, smart, and able to thrive under pressure while managing multiple tasks effectively.
The position is hybrid and can be done full time or part time.
We can accept also entry level candidates without experience if the culture fit is right.
Key Responsibilities
Act as the primary
operational founder associate to the Founder & CEO and grow the company together
Own and help running day-to-day company operations across
HR, finance, admin, and internal processes
Own financial reporting, planning, and key metrics, ensuring transparency, clarity, and reliability
Take ownership of company wide
projects
such as developing an AI pricing model or leading expansion into the next three countries
Assist the founders with
strategic topics
, including investor relations, board preparation, and key hiring decisions.
Take care of
administrative
work like manage CEO calendar, priorities, meetings, business travel and follow-ups to
maximize focus and execution
Support
HR,
including hiring logistics, onboarding, offboarding, and people administration
Support
Finance,
includinginvoicing, expense tracking, payments, and coordination with external accountants
Support
PR
, communications, social accounts and external coordination (partners, vendors, events, announcements)
Support
Sales
, Prepare internal documents, reports,
presentations
, and ad-hoc materials for management and stakeholders
Ensure operational hygiene, deadlines, and
compliance
across the company
Must have skills
2+ years
of experience in startup doing one of the following: HR, finance, operations, PR, Sales, business support, or executive assistance roles.
We can accept also entry level candidates without experience if the culture fit is right.
Strong
organizational skills
and can do Attitude with the ability to manage multiple priorities independently
Excellent written and verbal communication skills in
English
Excellent written and verbal communication skills in
German
High level of discretion,
trustworthiness
, and attention to detail
Strong
execution mindset
and ability to operate under ambiguity
Comfortable working directly with
founders and senior stakeholders
Ability to
build things from scratch
at early stage startup
High ownership mentality, startup mindset, and ability to move quickly.
Experience in
startup or scale-up environments
Low ego, high commitment, and a
true tech startup mentality
.
Strong
problem-solving skills
and ability to work in a collaborative environment.
Experience with
social media management
.
Familiarity with German employment basics or EU labor processes
Comfortable working under
direct supervision
and ready to engage in business discussions when needed.
Nice-to-have requirements
Experience supporting a CEO
or senior executive in a fast-paced environment
Experience in early-stage startups founder-led companies
Exposure to PR, communications, or employer branding activities
Design skills and knowledge in design tools
Proficiency in at least one additional language, ideally
Russian or Hebrew
Background in analytics
Background in sales
Public speaking experience and confidence presenting to audiences
You are a fan of
rock or metal
music
Benefits
Competitive Compensation
— salary aligned with market, flexible early-stage arrangements possible
Fresh Funding Secured
— immediate runway to build, hire, and execute fast
High Autonomy
— freedom to design and build without corporate overhead
Work with a Technical CEO
— fast iteration, strong alignment, clear direction
Cutting-Edge Domain
— identity security, SaaS-to-SaaS access, AI agent governance
Massive Learning Curve
— quickly gain depth in various operational topics
Fast Career Path
— opportunity evolve into leadership as we scale the team including Chief of Staff position
Berlin Location
— top-tier tech environment with strong cybersecurity and AI ecosystems
Direct Impact
— your impact become the foundation of the entire company
Best Equipment and Tools
- High quality equipment and modern tools to help you do your best work from day one
Team Offsites -
Regular team offsites designed to build strong connections, alignment, and shared momentum
Location: Berlin, Germany
Workplace: hybrid
Berlin • Cybersecurity & AI Startup • Recently Funded
A newly funded cybersecurity startup in Berlin is looking for a
Engineering Team Lead
to join as a founding team member and help design the core security, identity, and enforcement foundations of a next-generation AI-powered risk management platform.
We are an early-stage startup founded by experienced cybersecurity leaders with backgrounds in Israeli intelligence units.
We are looking for a hands-on
Founding Engineering Team Lead
for a hybrid role based in central Berlin. If you are passionate about cybersecurity and AI, thrive in fast-paced startup environments, and enjoy building complex platforms from the ground up, this is an opportunity to make a real impact.
They’re building a next-generation cyber risk platform that helps enterprises understand, measure, and reduce identity risk at scale. Their goal is to turn complex identity and security data into clear, actionable risk insights that CISOs and CTOs can trust. You will work from scratch on core platform components from day one, shaping how modern enterprises manage and reason about risk using cloud-native systems, AI-driven analysis, and automated enforcement through AI agents.
Key Responsibilities:
Lead and grow a small, high-performing engineering team while remaining
hands-on
Design, build, and review
production backend and platform code alongside the team
Own delivery of the
engineering roadmap
, balancing speed, quality, and security
Act as a
technical leader
by setting architecture direction and enforcing engineering standards
Contribute
directly to critical features, integrations, and platform foundations
Establish lightweight
engineering processes
that enable fast execution without bureaucracy
Mentor engineers through
code reviews
, pairing, and technical guidance
Contribute
hands-on
in design and build architecture, configure systems, code 70% of the time in GoLang.
Remove blockers
and unblock delivery across backend, frontend, data, and DevOps
Collaborate closely with
CEO, CPTO, and product leadership
on technical and execution decisions
Support
hiring
, onboarding, and technical evaluation of engineers
Foster a culture of
ownership, pragmatism, and low ego
Build whole Security platform setup
from scratch
Partner closely with backend and AI engineers
to design secure service boundaries and deployment models
Troubleshoot
and resolve complex production incidents across infrastructure, networking, and application layers
Build PoCs
and validate infrastructure and security design decisions in an early-stage environment
Support
compliance readiness
by enabling controls, logging, and evidence collection for security frameworks
Continuously improve
platform cost efficiency
, reliability, and operational maturity
This role reports directly to
CEO & CPTO
Must have skills
10+ years
of professional software engineering experience
3+ years
of experience leading engineering teams
while remaining hands-on
3+ years
of
GoLang
experience
3+ years
experience with
AWS
in production environments
Strong
code quality
bar and experience with architectural reviews
Ability to context-switch between technical
topics and people leadership
Strong execution mindset and comfort operating under
ambiguity
Hands-on coding mentality;
can build things from scratch
including security architecture yourself
Hands-on experience with
Docker, Kubernetes
(EKS) and containerized workloads
Experience with
CI/CD pipelines
(GitHub Actions or similar)
Experience with
monitoring, logging, observability
(Grafana, OpenTelemetry, Prometheus)
Experience with
Coding CoPilots
(Claude Code, GitHub Copilot, AWS CodeWhisperer, Codex, etc.)
Knowledge of Experience supporting
production SaaS platforms
High ownership mentality, startup mindset, and ability to
move quickly
Experience in
startup or scale-up environments
Low ego, high commitment, and a
true tech startup mentality
Excellent
English
communication skills
Nice-to-have requirements
Previous experience as a founding or
early-stage
Engineering Manager
Experience in
cybersecurity
, identity, or enterprise SaaS platforms
Exposure to
DevOps, SRE, or data engineering
Experience
scaling teams
and systems simultaneously
Experience with security architecture, identity security, or
security engineering
Familiarity with
compliance frameworks
(NIS2, DORA, ISO 27001, SOC 2)
Understanding of
OAuth/OIDC, API tokens, IdP, scopes, SSO, SCIM, roles, RBAC/ABAC, service accounts
Familiarity with cloud identity and security controls (e.g.
IAM, CloudTrail, Azure Active Directory / Entra ID
)
Hands-on with SIEM platforms such as
Splunk, Microsoft Sentinel, or IBM QRadar
Experience designing
permission models, identity graphs, or access control frameworks
Knowledge of tokenization,
Zero Trust principles
, least privilege, and continuous verification
Experience with Security related to
AI/LLM systems, agent logic, or willingness to learn fast
Familiarity with
AI agent behavior
, LLM security, or agent sandboxing
Previous experience in
cybersecurity
, identity startups
You are a fan of
rock or metal
music
Excellent
German
communication skills
Benefits
Founding Team Member Equity
— ESOPs in a well funded cybersecurity company.
Competitive Compensation
— salary aligned with market, flexible early-stage arrangements possible.
Founding Team Member Status
— shape the company from day one and own critical security technical decisions.
Fresh Funding Secured
— immediate runway to build, hire, and execute fast.
Security Contribution
— contribute to security tech architecture across identity, AI agents, and enforcement.
High Autonomy
— freedom to design and build without corporate overhead.
Work with a Technical CEO and CPTO
— fast iteration, strong alignment, clear direction.
Cutting-Edge Domain
— identity security, SaaS-to-SaaS access, AI agent governance.
Massive Learning Curve
— quickly gain depth in cybersecurity, identity, and AI systems.
Fast Career Path
— opportunity evolve into higher leadership as we scale the engineering team
Berlin Location
— top-tier tech environment with strong cybersecurity and AI ecosystems.
Direct Impact
— your architecture and code become the foundation of the entire platform.
Best Equipment and Tools
- High quality equipment and modern tools to help you do your best work from day one.
Team Offsites -
Regular team offsites designed to build strong connections, alignment, and shared momentum.
Location: Tallinn, Estonia
Are you looking for the next professional opportunity, that will challenge you and advance your career?
Join our team now!
Tickmill is looking to hire a
Senior Product Designer
to join our rapidly expanding team to assist with the entire design process, execute excellent UX flows, apply visual design systems, prototype using a variety of tools and methods, create production-ready designs, conduct usability testing and support implementation.
The successful candidate will be responsible to improve existing product designs and analyze market standards to produce high quality and performance outcomes.
About Tickmill.
Tickmill is an award-winning, multi-regulated broker offering access to a broad range of asset classes, including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies, and Bonds, as well as Exchange Traded Derivatives like Futures & Options).
Founded in 2014, the Tickmill Group employs over 330 professionals across offices in London, Cyprus, Poland, Estonia, Seychelles and several other locations worldwide.
Our culture is built on trust, transparency, and high standards. We bring together ambitious professionals who are looking for an environment that supports them to dominate in their fields.
Our diverse, multilingual teams are focused on innovation, delivering bold excellence, and raising the bar wherever we can.
We offer competitive benefits packages, frequent team initiatives, and opportunities for professional growth.
Join the Tigers!
What does the role look like?
Translate complex user needs and business goals into clear, intuitive product experiences across web and mobile applications.
Develop user flows, interaction models, wireframes, and polished visual designs that support seamless and engaging experiences.
Build and iterate on interactive prototypes to test and communicate design ideas effectively.
Create and maintain consistent design systems and reusable UI components to ensure scalability and coherence across products.
Collaborate closely with Product team, developers, and other stakeholders to ensure design intent is carried through to implementation.
Provide design leadership across product initiatives, helping define UX strategy and ensuring a consistent user experience across the product portfolio.
Facilitate design reviews and cross-functional discussions to align teams and drive decision-making.
Mentor and support team members, promoting design best practices, providing constructive feedback and helping raise the overall quality of design within the team.
Lead and participate in user research, competitor analysis to uncover insights, validate assumptions, and inform design strategies.
Use product analytics, customer feedback, and usability testing to evaluate and refine your designs post-launch.
Present your work clearly and explain the rationale behind design decisions.
Balance multiple initiatives while managing timelines, feedback loops, and evolving priorities.
Stay current with industry best practices in UX/UI, accessibility, and responsive design
Manage multiple design initiatives simultaneously, adapting quickly to shifting priorities and tight timelines in a fast-paced environment.
What do you need to succeed in this role?
Excellent communication, collaboration, and stakeholder management skills, with the ability to present and defend design decisions effectively in English.
Proven track record of creating user-centric designs that drive engagement, conversion, and measurable business outcomes.
5+ years of experience in Product Design, UX/UI Design, with experience leading complex design initiatives.
Strong experience in:
Creating and analyzing user personas, customer journeys, wireframes, and interactive prototypes.
Building user flows, translating requirements into design solutions, and working closely with Product and Engineering teams throughout the delivery lifecycle.
Conducting user research, usability testing, and applying data-driven insights to improve product experiences.
Advanced proficiency in design and prototyping tools (Figma preferred; experience with other design tools is a plus).
Solid front-end development experience with the ability to prototype, validate and collaborate effectively with engineering teams.
Previous experience designing and delivering mobile-first and responsive web experiences.
Strong interest in AI-powered product development and experience leveraging AI tools to accelerate research, ideation, prototyping, content generation, and design workflows.
Ability to help establish and drive AI-enabled design practices within the Product Design team, identifying opportunities to improve efficiency, quality and innovation through AI.
Experience creating and maintaining scalable design systems and reusable component libraries.
Ability to mentor other designers and contribute to the growth of design processes, standards, and culture.
By joining us, you can expect:
A Unique Opportunity for a career in a global, fast-growing company.
Attractive
remuneration package
based on qualifications and experience.
Opportunities to learn and grow through our “
Employee Training & Development program”.
Stebby Sports Compensation or Confido Health Compensation.
Multiple
events
to bond with the team and the group.
Birthday and Loyalty
benefits
.
What to expect from our recruitment process:
Interview with HR
Psychometric test
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*Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.
About Mistral:
At Mistral AI, we develop AI technology to simplify tasks, enhance learning and creativity, integrating seamlessly into daily work life. We offer high-performance, optimized, open-source AI models and solutions for enterprise needs on-premises or in cloud. Our AI assistant product is le Chat. Our teams are distributed across France, USA, UK, Germany, and Singapore.
Role Summary:
Seeking an experienced product manager to define and execute strategy for Forge, a product enabling customers to build, fine-tune, and deploy custom AI models at scale. Forge powers model fine-tuning, reinforcement learning, and post-training workflows, translating research into enterprise-ready solutions.
Responsibilities:
— Define and evangelize product strategy for Forge aligned with company goals and market opportunities
— Lead market and UX research to identify unmet needs and trends in AI post-training capabilities
— Own product lifecycle from ideation to launch and iteration, balancing speed, quality, and user experience
— Collaborate with design and research to create intuitive, impactful user experiences using data and feedback
— Work with marketing and sales on go-to-market strategies including pricing, positioning, and adoption
— Align engineering, design, and business teams on priorities, trade-offs, and timelines
— Maintain a dynamic roadmap delivering quick wins and long-term goals
Requirements:
— 5+ years product management experience in fast-paced, ambiguous environments with AI/ML or infrastructure solutions
— Strong understanding of AI training pipelines, reinforcement learning loops, and model deployment architectures
— Expertise in AI model lifecycle management including fine-tuning, evaluation, and serving
— Experience with Infrastructure as Code, containerization, scalable deployment (on-prem, VPC, cloud)
— Familiarity with Kubernetes/Slurm is a strong plus
— User-focused with data-driven problem solving
— Proven cross-functional influence without direct authority
— Strong communication skills to explain complex technical concepts clearly
— Adaptability to dynamic priorities
— Collaborative, low ego, high emotional intelligence
— Self-directed with ownership of outcomes
Preferred:
— Strong knowledge of model training and architectures
— Proficient coding skills recommended
— Kubernetes expertise recommended
— Experience with product-led growth strategies
— Founder or early-stage PM experience
— Ability to prototype or dive into code
Location & Work Format:
— Based in Paris, France or London, UK offices
— Remote work possible from France, UK, Germany, Belgium, Netherlands, Spain, Italy
— Encouraged to work in office at least 3 days per week
Conditions:
— Competitive salary and equity (stock options)
— Health insurance
— Transportation allowance
— Sport allowance
— Meal vouchers
— Private pension plan
— Generous parental leave
— Visa sponsorship
Location: India (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are looking for experienced professionals to support a cutting-edge AI benchmarking project focused on highly specific professional silos. Candidates will need demonstrable background or academic exposure in at least one of these verticals:
- Highly Technical / Quantitative: Software Eng., Mathematics, Robotics.
- Scientific / Regulatory: Healthcare (clinical parameters), Natural Science (chemistry/physics datasets), Manufacturing (industrial systems, CAD, optimization).
- Corporate / Creative: Finance, Media & Content, Office & White Collar.
The ideal candidate is not a traditional translator. They are a Technical Subject Matter Expert (SME) / AI Engineerwho has localized fluency in one of the target languages. They must be capable of understanding, refactoring, and verifying code execution within a sandboxed environment, while simultaneously possessing deep contextual domain knowledge.
WHAT YOU’LL DELIVER
- Design realistic scenarios in your target language or English grounded in operational contexts
- Adapt structured evaluation rubrics
- Review AI and human-generated responses for factual accuracy, quality, cultural appropriateness, and operational realism
- Contribute to “gold standard” solutions reflecting best practices across the target locale and domain
QUALIFICATIONS
- Native-level of the target language with strong professional English proficiency
- 5+ years of professional experience in the target domain
- Background in one or more relevant to the domain positions
- Strong understanding of domain workflows and environments
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
HOW TO JOIN OUR EXPERT COMMUNITY
Step 1: Apply with the English-language version of your Resume/C.V. highlighting your expertise in the domain.
Step 2: Register in Tipalti to ensure a smooth payment process
Step 3: Finalize onboarding and join the Production team
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Enterprise is central to Anthropic's mission. The organizations that could benefit most from Claude are often the most demanding buyers, with rigorous requirements around security, compliance, and control. We believe earning their trust is essential to ensuring AI benefits the world broadly.
We're looking for an engineering manager for our Enterprise pillar —the team that makes Claude enterprise-ready at scale. When a Fortune 500 company wants to roll out Claude to 100,000 employees, we're the team that makes it possible.
You'll build the foundational systems that large organizations require before they can deploy AI at scale. This work directly converts product-market fit into revenue by removing the deployment blockers that prevent large organizations from adopting Claude broadly.
This role sits at the intersection of enterprise product, platform infrastructure, and go-to-market. You'll partner closely with product, design, sales, and customer success to understand what our largest customers need, then translate those requirements into scalable technical solutions that work across
Claude.ai
, Claude Code, and API.
Responsibilities
Lead and develop a team of engineers building out features and foundations that make Claude enterprise-ready at scale
Own engineering execution end-to-end: planning, prioritization, delivery quality, team health, and incident response
Partner with engineering teams throughout the company to ensure that the platforms we build are extensible and easy to adopt
Partner with sales and customer success on enterprise deals—understanding requirements, representing engineering in key conversations, and turning what you learn into priorities
Shape the roadmap with product and design, not just execute against it
Drive the compliance and platform-readiness work your customers require, partnering with security and legal
Recruit, onboard, and grow strong engineers; give direct feedback and build a healthy, high-performing team
Minimum qualifications
4+ years of experience as an engineering manager, with experience in enterprise SaaS, cloud services, or admin tools
Are comfortable executing at a fast pace to meet the expectations of our customers
Are detail-oriented and quality-focused - our customers are using Claude for critical workflows and our product needs to stay robust and reliable
Are comfortable working with enterprise customers, working alongside sales and customer success and joining customer conversations
Are a skilled engineering manager who treats management as a craft—clear feedback, strong 1:1s, consistent investment in your team's growth
Preferred qualifications
Experience with AI/ML products and understanding how enterprises evaluate and deploy AI tools
Background with compliance frameworks for regulated industries (SOC2, HIPAA) and enterprise audit logging requirements
Experience building integrations, permissions, billing, or pricing infrastructure
Familiarity with data residency and sovereignty requirements across global regions
Startup experience, particularly in scaling enterprise platforms from early adoption to broad deployment
Experience in working with research to improve domain specific model capabilities
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Inference organization serves Claude to millions of users and enterprise customers with the speed, reliability, and efficiency that frontier AI demands. We build across GPUs, TPUs, and Trainium, and the complexity of our development environment grows with every platform we add. We're looking for a Staff engineer to be the technical lead for Inference Developer Productivity: the team that makes every engineer in the org dramatically more effective at building, testing, and shipping inference software.
This is a senior IC role with broad technical ownership. You'll set technical direction for the team's toolchains, workflows, and feedback loops, and you'll be the one making the hard calls on architecture, prioritization, and tradeoffs across heterogeneous accelerator platforms. You'll pair with the team's Engineering Manager, who owns hiring and people development, while you own the technical roadmap and drive the work. You'll also partner closely with Anthropic's central Infrastructure org, where company-wide developer productivity lives, to make sure Inference's multi-accelerator reality is well served without duplicating effort.
This role is for someone who has been the technical anchor on a platform or infrastructure team before, who thinks in systems and feedback loops, and who gets real satisfaction from the moment another engineer stops fighting their environment and starts shipping.
Key responsibilities
Set technical direction for Inference Developer Productivity, owning the architecture and roadmap for toolchains, dev environments, and CI/CD across GPU (CUDA), TPU, and Trainium platforms
Be the technical owner of accelerator toolchain management: compilers, drivers, libraries, frameworks, kept current, compatible, and well-tested so Inference engineers focus on model serving instead of environment archaeology
Design and build infrastructure for efficient accelerator usage during development, including devbox environments, pre- and post-land validation automation, and shared tooling that reduces the cost of working across heterogeneous hardware
Define and instrument productivity metrics for the Inference org, building the dashboards and alerting that surface regressions early (smoke tests red for extended periods, build times creeping up, toolchain breakages) and drive them to resolution
Proactively hunt down bottlenecks, toil, and friction across Inference engineering workflows, then design and build the systems that eliminate them
Act as the technical counterpart to Anthropic's central Infrastructure org, aligning on shared developer productivity initiatives, contributing Inference-specific requirements, and making the call on build vs. adopt
Mentor engineers on the team through design review, code review, and direct collaboration, raising the technical bar without owning headcount
Minimum qualifications
8+ years of software engineering experience, with significant time as the technical lead or anchor on an infrastructure, platform, or developer productivity team
Deep background in systems engineering, build/test infrastructure, or ML infrastructure, with the ability to go hands-on with toolchain issues, CI/CD pipelines, and developer workflow optimization
Experience owning toolchains or development environments for compute-intensive workloads (ML training or inference, HPC, large-scale distributed systems)
Real depth in at least one accelerator ecosystem (CUDA/GPU, TPU, or Trainium/AWS Neuron) and genuine appetite to learn the others
A track record of defining and using engineering metrics to drive improvement: you've built dashboards, set SLOs on developer workflows, or led initiatives that measurably improved engineering velocity
Experience driving technical alignment across organizational boundaries, advocating for your team's needs while contributing to shared infrastructure
Strong written and verbal communication, and the ability to influence technical direction without formal authority
Preferred qualifications
Experience with ML compiler toolchains (XLA, Triton, NeuronX) or accelerator driver/firmware management at scale
Background building or running shared development environments (devboxes, remote development, ephemeral environments) for hardware-dependent workflows
Experience with CI/CD systems at scale, particularly for workloads involving accelerator hardware
Familiarity with Kubernetes-based development and job scheduling environments
Prior tech lead experience on a developer productivity or platform engineering team at a fast-growing AI/ML company
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic's API is the foundation that customers, developers, and our own products build on, and it is scaling fast. We're hiring a Technical Program Manager to drive the scaling and core efficiency programs for the API stack, working at the intersection of the API and the infrastructure it runs on (compute, databases, networking, and inference).
Today this work spans many teams and many simultaneous programs, with no single person focused on cohesion across them. You'll be the center: the person who connects isolated workstreams into one coherent roadmap, makes cross-org dependencies visible before they become blockers, and creates clarity on who owns which decisions. Success looks like an API stack that scales efficiently and predictably, with programs that land because someone is accountable for the whole picture.
Responsibilities
Drive scaling and core efficiency programs for the API stack from architectural direction through sequenced, deliverable execution
Run multiple large programs simultaneously across infrastructure, networking, and the API layer
Act as the connective tissue between API, infrastructure, database, networking, and inference teams, owning cross-org dependencies end to end
Establish decision-making clarity: who owns what, where trade-offs get made, and how isolated streams roll up into one program view
Surface risks, progress, and trade-offs to engineering leadership with the right altitude and cadence
You may be a good fit if you
Have 7+ years of technical program management experience, with a track record of successfully delivering complex, cross-functional programs
Have experience with API platforms, distributed systems, and core infrastructure programs and can engage meaningfully with the engineers who design and operate them
Have driven scaling, performance, or efficiency programs for high-volume production systems, including the tradeoffs across performance, reliability, and cost
Have coordinated programs spanning many partner organizations, managing cross-team dependencies, commitments, and escalations at the working level
Are highly organized and can manage multiple parallel workstreams effectively across distributed teams
Thrive in unstructured environments with a knack for bringing order to chaos and creating clarity in ambiguous situations, including where decision ownership is unclear
Have excellent written and verbal communication skills, with the ability to influence without authority
Are passionate about Anthropic's mission and interested in the challenges of operating AI infrastructure safely and reliably
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$435,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
The role
This is a foundational role on Sierra's Operations team, sitting at the intersection of marketing and GTM. As Marketing Operations and Analytics Lead, you'll own two things: the measurement infrastructure that connects marketing programs to pipeline and revenue; and the operational processes that make the marketing engine run efficiently and at scale.
What you'll do
- Full-funnel attribution: Design and own Sierra's marketing attribution framework, connecting campaigns, events, content, and demand gen programs to pipeline generation and ultimately LTC conversions.
- Pipeline analytics: Partner with Marketing and Sales to analyze pipegen by vertical, region, and segment. Track conversion rates at each stage and surface where marketing programs are—and aren't—generating high-quality opportunities.
- Performance reporting: Build and maintain the marketing team's core performance dashboards—campaign ROI, event pipeline influence, channel mix, lead quality, and funnel velocity.
- ICP & account intelligence: Develop data-driven ICP scoring and account prioritization models to focus marketing investment on segments with the highest win rates and ASPs. Integrate signals from first-party and third-party intent sources to keep targeting sharp.
- Experiment design & optimization: Design rigorous A/B and multivariate tests across marketing channels. Establish the statistical standards the team uses to evaluate new programs; translate results into clear, actionable recommendations—not just p-values.
- Lead management & routing: Define and maintain lead scoring models, MQL thresholds, and routing logic from first touch to Sales handoff. Partner with Sales to ensure lead quality, minimize friction, and continuously improve conversion from MQL to pipeline.
- Campaign operations: Own the operational infrastructure behind campaign execution—email programs, landing page workflows, event lead capture, and list management. Build processes that let the demand gen and events teams move quickly without creating data debt.
- Cross-functional partnership: Serve as the analytical and operational bridge between Marketing, GTM Ops, Finance, and Sales leadership—ensuring marketing metrics are aligned with company PG, POC, and ARR targets; contribute to quarterly business reviews (QBRs) and annual planning with marketing-specific performance analysis and forecasts
What you'll bring
- 12+ years spanning marketing analytics and marketing operations
- Deep expertise in attribution modeling, multi-touch funnel analysis, and pipeline/revenue measurement in long, multi-stage enterprise sales cycles
- Hands-on martech stack experience—marketing automation (Marketo, HubSpot, or similar), Salesforce, lead routing, and third-party enrichment tools
- Strong SQL skills; fluency working with large datasets in modern data stacks (ClickHouse, Snowflake, BigQuery, or similar)
- Proven ability to translate complex analyses into clear narratives for non-technical stakeholders, including C-suite executives
- High attention to detail and a strong point of view on what "good" looks like—you've built this infrastructure before and know where the landmines are
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
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Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE:
We are looking for a Software Engineer to own the device software and data pipeline for our UMI data collection devices - handheld gripper systems used by human operators to demonstrate manipulation tasks. The data they produce is used to train our robots, so the quality of what you ship determines the quality of robots we deploy.
This is a deeply technical, hands-on role. You will write production-grade device software, build reliable sensor fusion and recording pipelines, and own the validation tooling that keeps our training datasets clean. You will work closely with hardware, AI, and data collection teams.
WHAT YOU’LL DO:
- Develop and maintain device software across the full episode lifecycle: session initialisation, per-sensor stream management, episode recording, and graceful shutdown
- Integrate and synchronise sensor streams - wrist and head cameras, 6-DOF pose trackers, gripper aperture encoders, and optionally force/torque sensors - into temporally-aligned, policy-consumable trajectories
- Define and maintain the data contract between UMI devices and the AI team: stream formats, episode packaging, metadata schemas, and the interface between raw recordings and training pipelines
- Build and maintain data validation tooling that detects dropped frames, timing jitter, pose tracking loss, image quality degradation, and sensor faults before corrupt episodes enter the training dataset
- Own operator-facing device software: status indication, start/stop/cancel episode controls, and clear feedback when a session needs to be retried
- Support field data collection sessions - deploying devices to operators, validating data quality in situ, and iterating quickly when issues surface during collection
- Debug integration failures on device hardware: camera driver issues, bus bandwidth saturation, tracker calibration drift, compute thermal throttling, and storage write failures mid-episode
WE’RE LOOKING FOR:
- Experience in embedded or device-level software in a robotics or sensing context - writing code that runs on the device, not just talking to it
- Proficiency in C++ and/or Python for real-time sensor drivers, inter-process communication, and data recording pipelines
- Solid understanding of multi-modal sensor synchronisation - timestamps, hardware triggers, clock drift - and the practical consequences of getting it wrong for downstream ML
- Familiarity with camera pipelines and the difference between what a sensor reports and what actually lands on disk with correct timing
- Strong instincts around data quality and dataset hygiene - you are uncomfortable shipping episodes with frame drops, tracking loss, or misaligned streams
- Proven ability to debug on real hardware: you read logs, attach profilers, and can diagnose whether a problem is a driver, a bus, or a timing issue
NICE TO HAVE:
- Experience with 6-DOF pose tracking systems (VIO, optical trackers, or similar) and their common failure modes
- Familiarity with ML training data formats and what an AI team actually needs from a recorded episode - understanding the consumer of the data you produce
- Exposure to operator-facing tooling for data collection: session management, per-episode quality summaries, rejection and retry workflows
- Experience scaling device software from a small number of prototype units to many devices operated by non-engineers in the field
WHAT WE OFFER
- Competitive equity: stock options with meaningful upside as we scale.
- 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
- Private healthcare, including virtual and in-person care.
- Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
- Free daily breakfast, catered lunch, and snacks in-office.
- Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
- Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
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