Location: Valencia
Workplace: OnSite
ROLE HIGHLIGHTS:
- Senior Software Engineer (Tasking and Planning)
- Location: Valencia
- Department: Ground Segment
- Reports to: Senior Staff Software Engineer
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
There are very few positions where you write software that directs a satellite to collect intelligence from space. Where the physics is real, the users are in the room, and the platform is early enough that you shape what it becomes.
We are building capability that contributes to the defence of Europe. The standards are high, the problems are hard, and the impact is tangible. If you want to bring great technical skill to a mission that matters, we would like to hear from you.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
WHAT YOU WILL BUILD:
- Domain Services. Backend services handling task management and sensor planning. Event-driven workers that perform opportunity calculation and synchronise state asynchronously via NATS JetStream. PostgreSQL for persistence. Responsiveness and resilience at the service of the mission.
- Customer-facing APIs. Stable, performant interfaces that can evolve but must not break users in doing so. The observability stack and troubleshooting capabilities needed to support our customers in production.
- Geospatial Databases. Performant indexes able to resolve geospatial queries against large datasets and ingest new data often.
- Tasking and Planning Engines. Orbit propagation, pass prediction, acquisition geometry, sensor configuration parameters, and coverage footprint computation. Applied science mathematics turned into operational capability via Software.
- Whatever the future brings. Cross-sensor coordination, satellite autonomy, new collection strategies, and capabilities that will emerge from continuous learning and close collaboration with customers
WHAT WE’RE LOOKING FOR
Must haves:
- Strong software engineering fundamentals. You design evolvable, resilient, performant systems. You can reason about concurrency and how transactions work. You can make calculated trade-offs between Performance, Consistency and Availability. You are able to choose technologies and design data models that optimise for their data ingestion and access patterns. You understand the difference between “At most once”, “At least once” and how to design systems around those guarantees.
- Production experience. You have designed, built, and operated services in production that served real customers and had real economic consequences attached to their availability. You know how to make your systems resilient and observable.
- API design experience. You know how to design APIs that enable users, encapsulate unnecessary complexity, and expose opportunity. APIs that remain evolvable but don’t break users who don’t want to adopt the new features.
- AI-leaning attitude and experience. You understand that AI is restructuring how knowledge work is done and are open to continuously learning about it. You know how to leverage agentic workflows in multiple stages of your engineering process. Not tentatively, but as a primary tool. You understand their strengths and limitations, and you use them to move faster without sacrificing quality.
- Fast learner in technical domains. This role involves orbital mechanics, RF physics, and geospatial data. You don’t need to come in knowing these, but you do need to be the kind of engineer who can pick up a new domain quickly, ask sharp questions, and start contributing before you’ve mastered every detail.
- Ability to work from ambiguity. You can take a loosely defined operational need (e.g. “we need users to de-conflict between competing collection plans”) and turn it into concrete engineering work. You ask the right questions, make well-reasoned decisions, and adjust when new information arrives.
- Effective communication across domains. You will work alongside people who think in many different ways and work in different contexts. You can listen carefully, ask precise questions, and articulate technical trade-offs in terms that everybody can understand, and adjust to your audience accordingly.
Nice to haves:
- Orbital mechanics. Experience with TLEs, SGP4 propagation, pass prediction, and acquisition geometry. Familiarity with tools like Skyfield, GMAT, or STK. This is valuable but learnable on the job.
- Geospatial engineering. GeoJSON, CZML, WGS84, map projections, coverage polygons, and ground footprints. Experience building systems that process and render geospatial data.
- Space, defence, or intelligence sector experience. You have worked in an environment where users depend on the software you build, where the physics constrains what is possible, and where the quality of your work has direct operational consequences. You understand what a tasking workflow looks like from a user perspective.
- Frontend engineering. Experience with Next.js, React, and TypeScript, particularly for data-intensive or real-time visualisation applications. Experience with CesiumJS or deck.gl http://deck.gl is a plus.
HOW WE WORK:
- AI-enhanced engineering. We lean into AI in all stages of our engineering process. We use it to learn new domains, analyse a problem space, design solutions, implement code, troubleshoot issues, and communicate better. We expect engineers to lean into these tools as a core part of how they work, not as an occasional shortcut. The goal is not to replace thinking and ownership but to make us more efficient and compress the time needed between idea and working software.
- Rapid iteration with discipline. We prototype quickly, validate ideas, discard what does not work, and invest in what does. We aim for both Speed and Rigor.
- Engineers and product, side by side. We don’t work from requirements handed over a wall. Engineers sit with Product Managers and operational stakeholders, understand the mission context first-hand, and collaborate on what to build next. The best ideas come from people who understand both the problem and the technology deeply enough to see possibilities that neither side would find alone.
- Deliberate about where we invest. Not every wall needs to be indestructible. Domain boundaries, data models, and event contracts are built carefully because they are expensive to change later. Prototypes, UI experiments, and exploratory features are built to learn, not to last. We take on technical debt intentionally and with eyes open, knowing exactly which shortcuts we are taking, why, and when we will revisit them.
APPLICATION PROCESS
- TA screening
- HM Interview
- Use Case/Technical Interview
- Cultura + Values Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Tel Aviv-Yafo, Tel Aviv District, Israel
About Aidoc
Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year.
Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions.
Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need.
Senior Cloud Security Engineer
Join our existing R&D Security team as Aidoc's first dedicated Cloud Security Engineer. You will shape cloud security standards, assess attack paths across AWS and Kubernetes, and turn findings into adopted controls with DevOps and workload owners. This is a hands-on role in security assessment, automation and verification, working alongside security leadership and SecOps.
We run AWS services, use Terraform and AWS CDK, and build through CI. Cloud security scanners provide AWS configuration visibility; runtime coverage across our compute environments needs assessment and expansion. Our scope also includes cloud connections to Aidoc applications deployed inside hospital networks.
Responsibilities
Assess AWS architecture and attack paths involving IAM role trust and permissions, networking, storage, encryption and secrets access. Recommend baselines and help engineering adopt controls appropriate to the workload.
Review Kubernetes security across access to the Kubernetes API, AWS access for workloads, admission controls, container settings and network isolation. Validate that controls work in the deployed environment.
Assess EC2 host and workload security and Lambda function security, including credential access and data protection. Review Lambda execution-role permissions and permissions to invoke functions as separate controls.
Review Terraform and AWS CDK changes, build preventive checks in CI, and verify deployed controls. Develop security automation in Python or shell and reusable guidance with infrastructure owners.
Assess cloud security scanner coverage and finding quality, validate exposures using configuration and runtime evidence, and define improvements with SecOps and DevOps. Drive agreed remediation and verify risk reduction.
Assess cloud-side access and connectivity for Aidoc applications in hospitals with AppSec, product teams and hospital IT. Help plan appropriate visibility for these deployments.
Plan control validation with engineering around clinical service availability. Track control adoption and recurring risks, support SecOps investigations, and provide technical evidence to Quality and Regulatory partners.
Requirements
5+ years of relevant experience in Cloud Security, Infrastructure Security, DevSecOps, DevOps or SRE, including hands-on production security improvements.
Built or substantially improved a cloud security practice: assessed risks, improved controls and coverage, gained engineering adoption, and verified remediation.
Strong practical AWS security across IAM, networking, storage, encryption, logging and workload access; ability to investigate and explain attack paths.
Hands-on production Kubernetes security experience, with sound Linux and networking fundamentals and an understanding of EC2 and serverless security boundaries.
Ability to review infrastructure as code in Terraform or AWS CDK, transfer that knowledge to the other framework, and build security automation and CI checks in Python or shell.
Clear communication in English and practical judgment about testing, staged rollout, rollback and verification of security changes.
Useful additional experience
Experience using cloud security scanners, Wiz, Upwind or comparable cloud and runtime security platforms to improve coverage and validate findings.
Policy as code, workload identity or security controls for build and deployment pipelines.
Customer-deployed software, hospital connectivity or other regulated environments with sensitive data.
Bring depth in AWS and Kubernetes and evidence that your security improvements reached production. You can learn about our specific tooling and healthcare domain here.
Working at Aidoc
Our Perks:
Be part of something big - using cutting-edge technologies to transform the Healthcare industry (while saving patients’ lives)
We work in a hybrid model, with our new offices located at 34 HaMasger Street in Tel Aviv and parking for employees.
Amazing and healthy breakfasts and lunches prepared daily by our personal chef!
Stocked up kitchen & meal card
Wellness: Aidoc employees-only gym, plus Pilates, Yoga, and functional workouts classes.
Amazing culture - collaborative, transparent & fun!
Attractive compensation package & benefits
Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
Проектирование, разработка и поддержка отказоустойчивых бэкенд-сервисов на Java 21+ и Spring Boot. Построение и развитие микросервисной архитектуры в cloud-среде.
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Разработка многопользовательских решений и верстка игрового интерфейса с использованием редактора и скриптов. Взаимодействие с художниками, дизайнерами и другими разработчиками для уточнения функциональных и технических требований к интерфейсам.
🔹 Требования: Selenium (Java), TestNG, SQL (MSQL), Postman, GitHub, ручное тестирование frontend/backend, REST API и интеграционное тестирование, UI E2E automation, разработка и поддержка автотестов.
Опыт создания торговых движков / low-latency trading systems (свои стратегии или по ТЗ). 3+ года production Rust (или сильный low-latency C++ + уверенный Rust).
Location: Cluj-Napoca, Romania
Blue Projects is a full service Design, Engineering, Project Management and Construction Management company with international experience delivering complex greenfield and brownfield developments for global blue chip clients across retail, commercial and industrial sectors. We operate with a flexible, client focused approach, applying lean design and lean construction methodologies to ensure seamless cross discipline interface management and consistent quality.
With a presence in 53+ countries and 26 offices, our teams have successfully delivered 500+ projects totaling more than €8 billion in value—combining hands on ownership with a culture that prizes safety, down to earth collaboration, and being “always deliver & pleasant to work with.”
Deliver here. Grow here.
We are seeking an experienced Senior Software Engineer to develop internal software applications and digital solutions from our Cluj-Napoca office. In this full-time role, you will collaborate with colleagues across technical and business disciplines to design, build, integrate and maintain reliable software solutions.
Role Overview
The Senior Software Engineer will translate business and technical needs into functional software, strengthen existing applications, and support sound engineering practices across version control, testing, documentation and deployment. The role also contributes to cloud, database and third-party integrations, modern AI-assisted development methods, technical architecture and the long-term maintainability of Blue Projects’ internal software capability.
Job Description
Design, build and maintain applications, APIs and integrations.
Turn business and technical requirements into functional software solutions.
Review, enhance and extend existing applications.
Establish robust practices for version control, testing, documentation and deployment.
Work with cloud infrastructure, databases and third-party systems.
Use modern development approaches, including AI-assisted software engineering.
Contribute to technical architecture and long-term software maintainability.
Qualifications
At least 5 years of professional software development experience.
Strong experience with Python, C#, TypeScript/JavaScript or comparable technologies.
Experience working with APIs, databases and application integration.
Familiarity with Google Cloud, AWS Cloud or Microsoft Azure.
Practical knowledge of Git, automated testing and software security.
Experience using modern AI-assisted development tools.
Ability to work independently while collaborating effectively with multidisciplinary teams.
Nice to have
Experience developing enterprise or technical applications.
Familiarity with engineering, construction or manufacturing environments.
Experience integrating software with established enterprise platforms.
Previous experience in a small development team or in helping to establish development practices.
Additional Information
Career growth & well being
At Blue Projects, you’ll join a smart, open and communicative team with access to Online Learning Platforms, psychological and well being services, and an Employee Assistance Program.
Benefits (country specific)
Business health insurance coverage, access to sports and relaxation services, and performance based annual bonus; role appropriate equipment such as laptop, mobile phone, and data plan.
Global mobility
Opportunities for international assignments aligned to our Global Mobility Policy, with clear, equitable and standardized terms and conditions for short and long term engagements.
Our culture
We value safety, integrity, flexibility, and being great partners to our clients—operating with hands on ownership and a down to earth, high performance mindset.
Inclusion & Equal Opportunity
Blue Projects is committed to inclusion, dignity and respect, with zero tolerance for bullying, harassment or discrimination. We provide impartial support mechanisms and clear procedures to ensure a respectful workplace for all colleagues, contractors and agency workers.
GDPR & confidentiality
By applying, you consent to the use of your personal data strictly for recruitment purposes, in accordance with our GDPR practices; access is limited to authorized staff and handled confidentially.
About Blue Projects
Formed in Romania in 2007, Blue Projects brings together dedicated and experienced engineers, architects and project managers with a track record of delivering complex, fast track developments worldwide. Our brand personality is dynamic and client oriented, focused on creating a memorable, meaningful and contemporary impact—supported by consistent standards and identity.
How to apply
Please submit your CV. Shortlisted candidates will be contacted to discuss next steps.
Location: AU: Melbourne: (260 Burwood Rd); AU: Sydney (45 Clarence St)
Workplace: Hybrid
THE ROLE
As a Lead Engineer in Making Payments, part of Xero’s Payments Platform, you will own the technical lifecycle of bill payments: the way small businesses pay their bills and their people through Xero. When payouts land smoothly, a business’s cash flow stays healthy, so your work has a real and visible effect on the customers we serve. You will set the technical direction, turn it into a clear, sequenced plan, then guide the team as they deliver it and look after the health of our systems once they are live. You’ll get deep exposure to payments at scale and room to shape architecture, delivery and team capability.
THE TEAM & HOW THEY CONNECT
You’ll join Making Payments within Xero’s Payments Platform, helping build and scale the bill-payments experience for small businesses across regions. You’ll work closely with Product and Design, and collaborate with engineering, Security, Risk and Operations partners across Xero across timezones.
THE TECHNICAL ENVIRONMENT AND THE IMPACT
- Our stack: .NET (C#), AWS, Postgres and DynamoDB, with an API-first, mostly backend focus and tier 1 services that need high availability and test coverage above 90%.
- Hard problems, high scale: Global rails, orchestration, compliance, fraud design and more.
- Early stage, real ownership: Define foundational systems that future revenue and product lines will depend on.
- Massive impact: Shape a global payments platform critical to Xero’s revenue and customer growth.
WHAT YOU’LL DO
- Define and build core platform services: Lead the design and development of reliable, scalable, secure services, and shape the technical foundation for Xero’s money movement capabilities.
- Stay hands-on: Contribute directly to production code, proofs of concept and technical deep dives.
- Drive technical excellence: Set a high bar for reliability, security and scale through design reviews and best practices.
- Ensure operational excellence: Lead on-call practices, build robust observability and champion high-performance, reliable systems.
- Collaborate cross-functionally: Translate complex business needs into resilient engineering solutions.
- Mentor and grow engineers: Act as a role model and coach, fostering a culture of inclusion, collaboration and excellence.
- Drive innovation with AI: Champion AI tools and practices across the team, from accelerating development workflows to strengthening the platform.
WHAT WE’RE LOOKING FOR
- Experience: Hands-on experience in a senior technical role such as Staff Engineer or Tech Lead, delivering highly available, distributed backend systems at scale, ideally in payments, fintech or another regulated space.
- Architecture and API design: Depth in secure, high-throughput services, including knowing when a synchronous API fits and when an asynchronous, event-based design serves customers better.
- Technical foundations: Proficiency in at least one modern backend language (C# is a bonus, but Java, Go or C++ work too), cloud-native experience (ideally AWS), and both SQL and NoSQL databases.
- You Go Fast by breaking complex problems into clear, actionable plans and following through.
- You Go Together by building trusted relationships across engineering, product, risk and operations.
- You Go Bold with AI by using AI tools hands-on in your own engineering work.
WHERE AND HOW YOU CAN WORK
You’ll be based in Sydney or Melbourne, working a hybrid model that blends time together in our modern offices with the flexibility of working from home. Boost days bring teams together in person on Wednesdays and Thursdays. You’ll be part of a globally distributed team across Australia and the US.
Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A real human recruiter reviews all candidates before any hiring action is taken.
- Разработка автоматизированных тестов для ядра торговой системы, сервисов и подсистем платформы ASTS: Assistant, IndexServer, MMServer, ЕРК и других. - Опыт работы в разработке и тестировании более 5 лет;
Location: Bangalore
Principal UI Engineer
Location:
Bengaluru, India (Hybrid)
About Reltio
At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk.
At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.
Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!
Role Overview
As a Principal UI Engineer, you will define and lead the frontend architecture for Reltio's next-generation cloud platform. You'll collaborate with Product Management, UX, Backend Engineering, and Platform teams to deliver scalable, high-performance applications used by Fortune 500 customers worldwide.
This role combines hands-on engineering with technical leadership. You'll mentor engineers, establish engineering best practices, influence product direction, and help shape the future of Reltio's user experience.
What You'll Do
Lead the architecture, design, and development of complex enterprise-scale web applications.
Drive frontend technology strategy across multiple product teams.
Build reusable UI frameworks, shared component libraries, and design system integrations.
Champion modern frontend engineering practices including performance optimization, accessibility, testing, observability, and security.
Partner closely with Product Managers and UX Designers to translate complex workflows into intuitive user experiences.
Collaborate with backend teams to design scalable APIs and end-to-end solutions.
Influence technical decisions through architecture reviews and design discussions.
Mentor senior engineers and help establish a culture of engineering excellence.
Improve developer productivity through tooling, automation, CI/CD, and frontend platform initiatives.
Stay current with emerging frontend technologies and evaluate their adoption where appropriate.
Lead technical initiatives spanning multiple engineering teams.
What You'll Bring
Required Qualifications
12+ years of software engineering experience, with at least 8+ years focused on frontend development.
Deep expertise in JavaScript, TypeScript, HTML5, and CSS3.
Strong experience with React and modern frontend ecosystems.
Proven experience designing large-scale SPA architectures.
Strong understanding of state management (Redux, Zustand, Context API, MobX, or similar).
Experience with micro-frontend architectures.
Expertise in frontend performance optimization and web vitals.
Experience building reusable component libraries and design systems.
Strong understanding of REST APIs, GraphQL, and frontend-backend integration.
Experience with automated testing using Jest, React Testing Library, Cypress, or Playwright.
Familiarity with modern build tools including Vite, Webpack, Rollup, or ESBuild.
Experience with CI/CD pipelines and cloud-native development environments.
Strong debugging and performance profiling skills.
Excellent communication and stakeholder management skills.
Preferred Qualifications
Experience building enterprise SaaS products.
Experience with cloud platforms such as AWS, Azure, or GCP.
Familiarity with Kubernetes and containerized deployments.
Experience with Node.js and backend development.
Knowledge of security best practices, including OAuth2, JWT, SSO, and secure frontend development.
Experience with accessibility (WCAG 2.1 AA) and internationalization.
Exposure to AI-assisted developer tools and AI-powered user experiences.
Contributions to open-source projects or technical communities.
Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Location: Remote - Singapore, Remote - APAC
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
As a Staff Software Engineer, you will be responsible for architecting, designing, and implementing the systems and services that form Alpaca's foundation and empower millions of users who trade billions of dollars worth of assets. You will serve as a technical leader with extensive influence that goes beyond the immediate team to affect the entire product's technical direction. You will be the founding technical lead for Singapore and the broader SEA region: leading regional recruitment, leading cross-functional projects, mentoring talent on our engineering principles and practices, and fostering Alpaca culture in the region. As the lead, you will also serve as the operational reliability and engineering lead and the incident commander during regional business hours, ensuring proactive 24x7 stability.
For this role, we are seeking a backend engineer who has built the middle- and back-office systems that are a broker-dealer's system of record — customer account management and KYC, pre-trade controls such as buying-power validation, post-trade processing, double-entry ledgers and books-and-records, clearing and settlement, custody, corporate actions, reconciliation, and regulatory reporting — for a firm serving end investors. This is not a front-office trading-systems role: experience limited to sell-side market-making, low-latency/high-frequency execution, quantitative trading strategy, or exchange-side trading infrastructure is not sufficient on its own. The ideal candidate has a track record of architecting solutions that span multiple products or services, acts as a mentor and consultant providing strategic technical insights, and can take a platform into new markets repeatedly as Alpaca expands across SEA.
Things You Get To Do:
Architect and design highly scalable, mission-critical brokerage systems spanning multiple products or services.
Develop and enhance middle- and back-office systems, including gRPC microservices, APIs, and third-party vendor integrations.
Build customer account/PII systems, KYC/CDD/AML controls, and pre-trade multi-currency buying-power and margin engines.
Partner with core teams to extend frameworks for regional languages, currencies, and regulations, starting with Singapore and expanding to SEA markets.
Provide strategic technical insights and mentor engineers to shape the long-term engineering roadmap and foster technical growth.
Lead cross-functional projects and establish engineering standards, code review practices, and decision-making frameworks.
Serve as incident commander and operational reliability lead during regional business hours to ensure proactive 24/7 stability.
Participate in on-call rotations and ensure timely response to production issues.
Attend meetings held during Singapore business hours and occasional meetings with teams in other regions (including Japan, US, and EU).
Lead technical integrations and recruitment for market launches, engaging with regional stakeholders and regulators like the MAS.
Who You Are (Must-Haves):
Business-level English fluency, with the ability to collaborate effectively in English-only team meetings, design discussions, code reviews, and written documentation.
Extensive hands-on experience building broker-dealer middle- and back-office systems of record (clearing, settlement, custody, corporate actions, reconciliation) serving end investors rather than trading desks.
Proven track record architecting and developing complex financial systems grounded in a double-entry ledger and books-and-records model.
Deep experience engineering customer account management infrastructure with sensitive PII handling, alongside KYC/CDD/AML and sanctions screening across the full account lifecycle.
Demonstrated experience implementing pre-trade risk and eligibility controls, including real-time multi-currency buying-power calculation, margin requirements, and order validation.
Advanced proficiency in Go or similar modern backend languages, with extensive production experience designing high-throughput REST and gRPC microservices.
Deep architectural background in domain-driven design (DDD) and event-driven distributed systems for high-availability financial applications.
Thorough familiarity with Singapore regulatory requirements (MAS, Securities and Futures Act, MAS Notice SFA04-N02 on AML/CFT) and broader Southeast Asian financial markets.
Working knowledge of regional data protection laws and compliance standards for sensitive client data, specifically the Singapore PDPA.
Proven ability to balance hands-on architecture with leadership, mentoring engineers, driving technical decisions, and shaping roadmaps beyond the immediate team.
Ability to lead and troubleshoot incidents or bugs with authority during Singapore business hours.
Who You Might Be (Nice-To-Haves):
Residence in Singapore
Experience launching products in multiple SEA markets (e.g., Indonesia, Malaysia, Thailand, Vietnam, Philippines)
Proficiency in an additional regional language (e.g., Mandarin, Bahasa Indonesia/Malay, Thai, Vietnamese)
Experience working in a startup or fast-growing technology company
Experience managing vendors and organizational budgeting
Experience with microservices, service mesh, and distributed systems at scale; cloud platforms (GCP, AWS, Azure) and Kubernetes
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
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Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring a Solutions Engineer to design and build the solutions our customers run their business on. This isn't a pre-sale demo role. After the deal closes, you own the customer: you scope their problem, build the workflows, AI agents, and integrations that solve it, and grow the account from there.
This role is for someone with 2-5 years of experience who's ready to own a book of customers end to end.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Design and build solutions in Whippy without engineering: workflows, AI voice and text agents, automations, and data syncs back into the customer's ATS.
- Scope technical requirements with customers, translate them into a working build, and test and verify every piece before it goes live.
- Own the customer after go-live, from onboarding through renewal and expansion, as their single point of contact and trusted technical advisor.
- Juggle multiple customers and projects at once, and prioritize based on impact.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 2-5 years in solutions engineering, sales engineering, technical consulting, or another technical customer-facing role at a SaaS company. If your path is unconventional and you can explain how it'll help you succeed in this role, I welcome you to apply.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an Enterprise Solutions Engineer to design and build the solutions our customers run their business on. This isn't a pre-sale demo role. After the deal closes, you own the customer: you scope their problem, build the workflows, AI agents, and integrations that solve it, and grow the account from there.
This role is for someone with 5+ years of experience. You'll own a focused book of our largest and most complex accounts, where a single customer can be worth six figures in ARR and involve executives, recruiters, and operations teams across many branches.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Design and build solutions in Whippy without engineering: workflows, AI voice and text agents, automations, and data syncs back into the customer's ATS.
- Scope technical requirements with customers, translate them into a working build, and test and verify every piece before it goes live.
- Own the customer after go-live, from onboarding through renewal and expansion, as their single point of contact and trusted technical advisor.
- Run multi-stakeholder relationships across executives, recruiters, and operations teams at our largest customers, with account plans to match.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 5+ years in solutions engineering, sales engineering, technical consulting, or another technical customer-facing role, including leading complex technical rollouts for large customers. If your path is unconventional and you can explain how it'll help you succeed in this role, I welcome you to apply.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an Associate Solutions Engineer to design and build the solutions our customers run their business on. This isn't a pre-sale demo role. After the deal closes, you own the customer: you scope their problem, build the workflows, AI agents, and integrations that solve it, and grow the account from there.
This role is built for someone early in their career (0-1 years of experience), and new grads are welcome. You'll ramp alongside me and experienced teammates, then take ownership of your own customers as you prove you're ready.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Design and build solutions in Whippy without engineering: workflows, AI voice and text agents, automations, and data syncs back into the customer's ATS.
- Scope technical requirements with customers, translate them into a working build, and test and verify every piece before it goes live.
- Own the customer after go-live, from onboarding through renewal and expansion, as their single point of contact and trusted technical advisor.
- Learn fast. Shadow calls, get hands-on coaching from me, and take on more ownership every month.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 0-1 years of experience, and new grads are welcome. A STEM, engineering, or technical degree, or something that shows you're entrepreneurial (you started, built, or ran something), matters more to us than past job titles. Side projects where you built something with software, automations, or AI tools are a plus.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role:
At Anthropic, we're building AI systems that are safe, beneficial, and transformative. Our mission is to develop AI that benefits humanity, and we believe the most powerful capabilities emerge when we thoughtfully bridge the gap between research breakthroughs and real-world applications.
Many of the people who could gain the most from Claude are the least able to buy it the usual way. A teacher often pays for tools out of pocket. A small nonprofit has no procurement team. A university lab that wants to use Claude has to go through funding, an IT office, and a purchasing department at once. Beneficial Deployments works to reach them, through programs like Claude for Teachers and Claude for Nonprofits and through our work with researchers.
What stands between those people and Claude is rarely the model. It's proving they qualify, getting the right price, buying in a way their institution allows, and landing in the right organization with the right permissions. Those steps run through identity, billing, provisioning, and fraud systems that were built for commercial customers. Our Access team makes them work for everyone else.
We're looking for engineers who find it deeply satisfying to remove the one thing stopping thousands of teachers or scientists from getting started. You'll work in other teams' codebases as often as our own, and much of the job is earning the trust of the engineers, accountants, and safety reviewers who own those systems. This role's focus is access. Experience with billing or identity is a big plus. What matters most is that you finish hard things that cross team lines, get the details right when money and trust are involved, and care about who is on the other end.
Core Responsibilities:
Own programs like Claude for Teachers or Claude for Nonprofits from design through launch, operation, and support
Support the verification lifecycle: how educators, nonprofits, and research labs prove eligibility, get reviewed at scale, renew, and are removed fairly when they no longer qualify
Build pricing, billing, and provisioning that understands programs, including discounts, usage caps, credits, tax exemption, and self-serve purchase, so the next program is configuration rather than a project
Build safe paths for organizations to move between their available plans and manage their teams, without losing data, seats, or history
Work directly in partner teams' systems, such as billing, identity, and Safeguards
Design for trust, with controls and audit trails that stand up to financial audit and student-privacy requirements
Turn manual review, one-off fixes, and hand-run testing into tools that support, sales, and finance can use themselves
Share on-call for program issues, and use what you see there to decide what to build next
You might be a good fit if you:
Have 6+ years of experience building software, with strong backend or full-stack skills and solid grounding in data modeling, APIs, and databases
Have owned systems where mistakes are expensive, such as billing, payments, identity, entitlements, provisioning, or eligibility
Have a track record of finishing work that depended on several teams, without formal authority over any of them
Are comfortable in a large codebase you don't own, and learn the rules its owners care about
Sweat correctness and edge cases, and can say clearly what you tested and what you didn't
Enjoy unblocking people and closing things out, and leave the underlying system better each time
Prioritize well when demand is larger than capacity, including saying no and explaining why
Communicate clearly across engineering, finance, sales, and support, and care about the societal impacts of your work
Strong candidates may also:
Experience with subscription or usage-based billing, quote-to-cash, tax, or revenue systems, such as Stripe, Metronome, or Salesforce CPQ, or with building under SOX controls
Experience with verification, KYC, fraud, or trust and safety systems
Experience with enterprise identity and administration, such as SSO, SCIM, or large account and data migrations
Experience building for schools, nonprofits, research institutions, healthcare, or government, or working with FERPA or similar privacy rules
Experience launching in new countries, including currency, tax, language, and local eligibility
Experience building products with large language models, or using coding agents heavily in your own engineering work
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
seniorTel Aviv-Yafo, Tel Aviv District, Israel
seniorCluj-Napoca, Romania
ГибридleadYou’ll work closely with Product and Design, and collaborate with engineering, Security, Risk and Operations partners across Xero across timezones
Bangalore
УдалённоRemote - Singapore, Remote - APAC
УдалённоRemote - Latin America; Remote- United States; This is a remote role open to candidates based anywhere in Latin America or the US
УдалённоRemote - Latin America; Remote- United States; This is a remote role open to candidates based anywhere in Latin America or the US
УдалённоRemote - Latin America; Remote- United States; This is a remote role open to candidates based anywhere in Latin America or the US