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Location: Malaga Are you an experienced Backend .NET/C# Engineer looking for your next career opportunity? The Gaming Area within Product Development is now hiring! The Gaming Area at Betsson Group focuses on Game Play and Game Discovery across all our brands and markets. We aim to offer the best gaming products in the industry and an exciting user experience when playing on our sites. We cover game lobbies, gaming initiatives, provider integrations and more. What you will be working on Our Gaming platform is the core of everything we do. It supports all our gaming sites and is central to the company strategy. You will be part of preparing our journey to containerization, increasing the scalability of our systems while also maintaining their high quality. To accommodate new requirements, we are constantly re-evaluating our systems design and working on exciting new features. You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 25+ online brands! Our brands are used by hundreds of thousands of users and growing To sum it up: you will be taking our Gaming platform, which is used by a worldwide audience, to a new level! Your skills and experience Previous experience as a backend developer and relevant experience with some of the core technical skills mentioned below. You are a collaborative person who readily offers help and shares knowledge with your colleagues. C#, .NET Framework, NET Core 8 .NET Core Web API SQL Server and NoSQL databases Messaging services within a microservice architecture GitHub and GitFlow Workflow branching strategy Agile environment experience Confidence in both written and spoken English And/or to have experience working with RabbitMQ/Kafka, Docker containerization and Domain driven design What does our tech stack look like? At Betsson, we pride ourselves on adaptability and keeping up with the latest technologies. Our current tech stack looks like this: Backend: .NET C#, .NET Core, Specflow .NET Core Web API, .NET Web API AWS, Kubernetes, Docker PostgreSQL, MSSQL, Redis, Couchbase Apache Kafka, RabbitMQ GitHub, TeamCity What we offer 25 working days of paid vacation. Private health and life insurance. Flexible compensation package  for transport, meals, and more! Hybrid work policy for the best of office and home. Up to 10 days per year working remotely from abroad. €300 yearly wellness allowance. Office perks to make your day easier. Referral program with a bonus for successful hires. Intensive summer schedule in August for extra flexibility and work-life balance. In addition to all of this, you will be part of the multi-cultural Betsson community enjoying team-building events, our Friday bars, our social clubs, parties and other events. There is always something fun to look forward to! CHALLENGE ACCEPTED? If you are interested to learn more, please apply with your CV in English. Check out the Betsson Group Blog to find out what our employees are talking about By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

Location: Intellias Meet your recruiter Karolina Sowa karolina.sowa@intellias.com https://www.linkedin.com... Vacancy details Software Engineering Python Engineer Senior Bulgaria, Colombia, Croatia, Poland, Portugal, Spain, Ukraine Remote APPLY NOW REFER A FRIEND We are looking for a Senior Interoperability Engineer to build and scale healthcare integrations for a Digital Health platform connecting providers, payers, clinical systems, and external healthcare networks. This is a hands-on engineering role focused on Python, Kafka, high-scale APIs, healthcare interoperability, and secure data exchange . What project we have for you The platform connects healthcare data from multiple clinical and administrative systems and makes it available through secure, standards-based APIs. The Interoperability domain is responsible for building and operating integrations with external healthcare systems, processing high-volume data exchange, and providing reliable APIs consumed by internal products and partners. The engineering environment is based on Python, event-driven architecture, Kafka, REST/FHIR APIs, OAuth-based security, and cloud-native services . What you will do Design and develop scalable healthcare interoperability services and APIs . Build event-driven integrations using Python and Kafka . Implement and support FHIR-based healthcare data exchange. Develop secure APIs using OAuth 2.0/OIDC and JWT . Integrate external healthcare systems, data providers, and partner APIs. Implement data validation, transformation, mapping, and error-handling logic required for interoperability workflows. Troubleshoot complex integration, authentication, and distributed-system issues. Improve API performance, scalability, reliability, and observability. Build automated tests covering API behavior and integration scenarios. Participate in architecture discussions, code reviews, and engineering standards. What you need for this Requirements: 5+ years of professional backend or integration engineering experience. Strong hands-on experience with Python in production environments. Experience designing and operating high-scale REST APIs and backend services . Strong experience with Kafka or comparable event-streaming technologies. Solid understanding of distributed and event-driven architectures . Strong experience with API authentication and authorization, including OAuth 2.0, OIDC, and JWT . Experience integrating external systems and APIs in complex enterprise environments. Hands-on experience with FHIR or healthcare interoperability APIs . Strong understanding of API reliability, error handling, retries, idempotency, and observability. Experience with SQL and/or NoSQL databases. Experience with Docker, cloud-native environments, and CI/CD. Strong troubleshooting and production problem-solving skills. Nice to Have: Experience with FHIR R4, SMART on FHIR, US Core, or USCDI . Knowledge of HL7 v2 or CDA/C-CDA . Experience integrating EHR/EMR, payer, HIE/HIN, pharmacy, or laboratory systems. Experience with Patient Access APIs, Bulk FHIR, or CMS interoperability requirements . Experience with Kubernetes and AWS. Healthcare or Digital Health domain experience. Experience using AI-assisted engineering tools in day-to-day software development. What it’s like to work at Intellias At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth. We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law. We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

• Design and execute comprehensive manual and automated testing strategies for complex data pipelines, databases, APIs and backend systems.

We're looking for a Documentation Engineering Manager to lead this work. What you’ll do Lead the execution, development, and prioritization of the Docs Engineering team while remaining hands-on in both technical writing and engineering.

Location: Los Angeles, USA Riot’s Data Engineers build tools and data products that help teams understand and improve the experience of players worldwide. They work across data pipelines, data modeling, data infrastructure, and data quality to make large-scale data useful, reliable, and accessible. As a Data Engineering Intern, you’ll work with data engineers, software engineers, data scientists, analysts, and game or product partners to build and improve data products. You’ll gain exposure to transforming raw data into clean, queryable datasets, designing data models, validating data quality, and supporting data pipelines. You’ll be supported by experienced team members as you learn Riot’s tools, systems, and engineering practices. Potential Responsibilities: Collaborate with data engineers, software engineers, data scientists, analysts, and game teams on data-focused projects. Transform raw data into clean, documented datasets that can be queried and used by downstream partners. Implement small data pipeline, data modeling, or data-quality tasks using established tools, templates, and technical guidance. Support the design of relational data models and data products for game, product, or business use cases. Help validate data for accuracy, timeliness, completeness, and sustainability. Participate in code reviews, technical discussions, team rituals, and project planning. Document technical proposals, implementation details, and data definitions clearly. Learn how cloud, distributed-processing, and data-pipelining systems support Riot’s games and products. Required Qualifications: Graduating in the 2028 calendar year. Currently enrolled in a Computer Science, Engineering, Data Science, or related technical degree program. Available to work full-time hours for the 12-week internship duration. Comfortable programming in Python or Java. Understanding of data structures and algorithms. Familiarity with SQL and relational data concepts such as tables, keys, normalization, or indexing. Minimum GPA of 2.5. Desired Qualifications: Currently enrolled in a graduate-level (Master’s or PhD) Computer Science, Engineering, Data Science, or related technical degree program. Experience developing a data pipeline, data model, database project, or data-driven application through coursework, internships, research, or personal projects. Familiarity with cloud-computing basics, such as AWS or GCP. Experience working with Linux operating systems. Understanding of distributed systems, concurrent programming, or distributed data processing. Familiarity with tools or frameworks such as Databricks, Spark, Flink, Hive, Kafka, Airflow, Luigi, Docker, Terraform, Kubernetes, Parquet, or Avro. Experience with Scala, C++, Golang, or another programming language. Familiarity with software development practices such as Git, unit testing, functional testing, or continuous integration and deployment. Portfolio, website, GitHub, or other collection of original work. Work Authorization Candidates must be legally authorized to work in the United States for the duration of the program. This position is not eligible for visa sponsorship. We do not sponsor visas for this position or internship conversions. For this role, you’ll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We’ll consider your studies and experience, as well as your personal relationship with games. If you embody player empathy and care about players’ experiences, this could be the role for you! Applications close January 4th, 2027 Our Perks: Riot Internships are paid, and interns can also participate in our 401(k) plan. You can expect in-game perks and the ability to participate in our Play Fund, so you can broaden and deepen your knowledge of our players and community through games. The University Recruiting team also invites you to intern-focused events so you can connect with your fellow interns and Rioters and make the most of your experience. Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code . Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming . It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security. (Remote Only) The hourly rate for this internship is USD $53.41 - $69.28 hourly

Location: San Jose, California, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity Building machine learning systems for risk at a global crypto exchange is fundamentally different from conventional ML engineering. The data spans on-chain activity, fiat deposits and withdrawals, trading behaviour, account access patterns, device intelligence, identity information, and customer interactions—signals that very few organizations can analyze together. The problems are complex, adversarial, and constantly evolving. Models must identify emerging fraud patterns, scams, account takeovers, payment abuse, and other forms of financial risk while minimizing disruption to legitimate customers. Success is not measured only through offline model metrics. It is measured through prevented losses, improved approval rates, reduced false positives, faster investigations, and more reliable customer experience. This role sits within a multidisciplinary risk team of machine learning engineers, data scientists, risk strategy specialists, analytics engineers, product managers, and operations teams. You will work across the full ML lifecycle — from problem formulation, feature engineering, and model development to real-time deployment, monitoring, experimentation, and continuous iteration. You will also help shape how AI is used across the risk organization. LLM-assisted development, automated model workflows, AI-powered investigations, and intelligent review agents are part of the team’s daily work. We are looking for engineers who already use these tools effectively and can help establish safe, scalable, and production-ready AI practices. What You’ll Be Doing We’re looking for a Machine Learning Engineer to build models and AI tools that help detect fraud and protect users at a global crypto exchange. You’ll apply deep learning and XGBoost, develop practical AI agents, and use AI coding tools in your daily work. Build, evaluate, and deploy machine learning models for fraud and risk detection. Improve data quality, features, and model performance, balancing fraud detection with customer experience. Develop AI agents to support investigations, summarize cases, retrieve evidence, and automate routine workflows. Use AI coding tools to accelerate development, testing, and debugging while reviewing and validating their output. Work with engineering, product, and risk teams to deploy solutions and monitor their impact. What We Look For In You A strong foundation in machine learning, with hands-on experience in deep learning and tree-based models such as XGBoost or LightGBM. Strong Python skills and experience training, evaluating, and deploying models. Some practical experience building AI agents or LLM applications, including tool calling, retrieval, or workflow automation. Prototypes and personal projects are welcome. Regular use of AI coding tools, with the ability to understand, test, and improve generated code. Familiarity with databases and data pipelines for preparing training data and supporting ML workflows. Good problem-solving, communication, and collaboration skills. Nice to Haves Experience in account takeover (ATO), scam detection, or other fraud and risk use cases. Experience with LLM training, fine-tuning, evaluation, and alignment. Experience with reinforcement learning algorithms and their practical implementation. Experience with real-time ML systems, imbalanced datasets, or model explainability. Prior fraud or risk experience is helpful Perks & Benefits Competitive total compensation package L&D programs for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $214,666 to $321,999 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. #LI-SK1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: United States Workplace: Remote ClickHouse is the fastest analytical database in the world. Built for engineers and used by companies operating at massive scale.  Our users care about performance, clarity, and control. Our brand reflects that. We communicate directly, avoid marketing fluff, and focus on real technical capability.  Design plays a central role in how ClickHouse communicates with the world. From product launches to conference booths, every touchpoint should reflect the same clarity and confidence. We are looking for a Creative Director to help shape how the ClickHouse brand is expressed across marketing.  This role focuses on developing creative ideas, improving the overall quality of marketing work, and elevating how ClickHouse shows up across campaigns, launches, and events.  You will work closely with the Head of Design and marketing leadership, contributing creative thinking and helping bring ideas to life through collaboration with the design team. WHAT YOU'LL DO - Develop creative concepts for campaigns and marketing initiatives - Contribute to how the ClickHouse brand evolves and shows up across marketing - Provide creative direction for launches, campaigns, and events - Collaborate with marketing teams including demand generation and field marketing - Work with designers to bring ideas to life through high-quality execution - Help elevate the overall creative standard of marketing work WHAT YOU BRING ALONG - Strong experience in brand, campaign, or marketing creative roles at a SaaS company - A portfolio demonstrating creative thinking and campaign work - Ability to develop ideas and translate them into clear visual direction - Strong visual and conceptual skills - Comfortable collaborating with cross-functional teams and presenting ideas - Interest in working in a technical, product-led environment Experience in agency or campaign-driven environments is a strong plus. WHY THIS ROLE MATTERS As ClickHouse grows, the scale and visibility of marketing design continues to increase.  This role helps ensure our campaigns, events, and marketing surfaces remain clear, consistent, and recognisable as ClickHouse. #LI-remote   PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new eligible team member who joins our company receives equity. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: United States; St. Louis; Detroit; Charlotte; Denver; Chicago; Seattle; Austin; Minneapolis; Phoenix; Atlanta; Washington D.C.; New York; Los Angeles; Houston; Boston; Columbus; San Francisco; Dallas Workplace: Remote ClickHouse is one of the fastest-growing databases in the world, and our design team is at an inflection point. As we expand into new solution areas, we’re looking for a designer who codes. You’ll own the design side of Click UI, ClickHouse’s open source design system. As a member of a solution-oriented product team, you’ll see those system-level design decisions through to end users. If you think of design systems as a way to bake good design into technical products, fix bugs yourself instead of filing tickets, and use AI to stay ahead of the curve, we’d love to hear from you. What You Will Be Doing - Own the design system in Figma and the design decisions that determine how components look and feel across the ClickHouse ecosystem. - Work directly with contributors and consumers of Click UI to improve the system and drive adoption of new and existing components. - Communicate designs through wireframes, prototypes, and visual mockups, iterating quickly on feedback. - Partner closely with a product team, including product managers and engineers, as a trusted, embedded collaborator rather than a separate creative function. - Use AI tools to accelerate your workflow, automate repetitive tasks, and improve both code and design quality. - Contribute to design feedback sessions with internal and external stakeholders to validate assumptions. - Advocate for product quality and user experience, even when you have to create the guardrails yourself. What You Bring Along - Strong visual design fundamentals and experience building and maintaining a design system. - Proven experience designing for complex software applications, ideally in B2B SaaS or developer tools. - Advanced proficiency in Figma, including components, prototyping, and design systems. - Frontend engineering skills: you write CSS, React, and TypeScript, and you’re comfortable in a real codebase. - Experience owning products end to end, working directly with developers and product managers. - Enthusiasm for AI tools and an active practice of using them in design, engineering, workflows, or all of the above. - Energy for the startup pace, including the ambiguity and shifting priorities that come with scaling a company with as much potential as ClickHouse. - Preferred: Experience owning multi-brand design systems or the same design system across multiple tech stacks; experience designing IDEs, data products, or other technical developer tooling. - Preferred: Familiarity with AI-assisted design or engineering workflows (Cursor, Copilot, Figma MCP, v0, etc.), open source contributions or an active GitHub presence, and experience in a fast-moving, globally distributed startup. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new eligible team member who joins our company receives equity. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Are you looking for the next professional opportunity that will challenge and advance your career? Join our team now! Tickmill is looking to hire a Partnership Account Manager that would be responsible for overseeing the business in Malaysia . About Tickmill. Founded in 2014, Tickmill has grown into a global financial services group of 300+ people, with regulated entities across major jurisdictions and a client base built on trust in active trading — spanning CFDs, Futures and Options. That foundation — capital, licensing, infrastructure and an established international client base — is what makes the next stage possible: building genuinely new product lines in Stocks, ETFs, Investing, Wealth and Prediction Markets, aimed at a much larger consumer audience than our existing trading business alone. What does the job look like? Manage and develop an assigned portfolio of partners, maintaining strong relationships and maximizing business performance. Develop and implement partner growth and reactivation strategies to increase client acquisition, deposits, trading activity, retention, and revenue. Monitor partner performance, identify growth opportunities, and take proactive steps to improve portfolio productivity and profitability. Identify, approach, negotiate with, and acquire new partners through the Company's existing database and external business development activities. Promote the Company's products, services, trading conditions, commercial offers, and marketing initiatives to existing and prospective partners. Provide ongoing commercial and operational support to partners, coordinating with relevant internal departments to resolve partner and client issues. Maintain accurate partner profiles, communication records, and business activities in the Company's CRM system; prepare regular performance reports and forecasts. Monitor industry trends and competitors' activities, identify new market. The Partnership Account Manager will have the opportunity to: Perform administrative and developmental duties to start up and manage business. Manage and grow an assigned portfolio of active partners. Support partners in acquiring and converting new First-Time Depositors (FTDs). Develop tailored growth plans based on each partner’s market, audience, and potential. Monitor partner performance, including FTDs, net deposits, trading activity, and client retention. Maintain regular communication with partners and provide ongoing commercial and operational support. Reactivate inactive or underperforming partners through targeted action plans. Coordinate with Marketing, Compliance, Payments, and Customer Support to resolve partner-related issues. Ensure partner activities comply with internal policies and applicable regulatory requirements. Maintain accurate CRM records and prepare regular pipeline and performance reports. Analyze marketing trends and track competitors’ activities and provide valuable inputs for fine-tuning operational & marketing strategies of the Company. Work remotely. What will you need to be able to do the job? Good command of English language, both written and oral. Knowledge of Bahasa Malaysia is a must . Knowledge of additional language (Mandarin, Cantonese, Tamil etc ) is considered a p lus. 1 + years of experience either in Sales, Partnership and/or Business Development position in a financial services company. College/University Degree, to clearly articulate and successfully implement the TM strategy with all internal/ external stakeholders and affiliates. By joining us, you can expect: A Unique opportunity for a career in a global, fast-growing company. Attractive Remuneration package based on qualifications and experience (including Discretionary Bonuses to reward exceptional performance). Make your next Career step and apply NOW! *Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.

Location: Egypt The Technical Support Engineer - L1 will be part of the Level 1 team in Cincom's new 24/7 Support function, based in Cairo, and the first point of contact for Cincom customers experiencing technical issues with their enterprise software products, including CPQ, Eloquence and Cincom Smalltalk. The role focuses on receiving and managing customer cases, performing initial technical investigations, following established troubleshooting procedures, and ensuring timely escalation to the appropriate product specialists when deeper investigation is required. This is an opportunity for a recent graduate or early-career engineer with strong technical fundamentals, analytical thinking and a customer-oriented mindset to develop expertise in enterprise software support. The role operates within a 24x7x365 support organisation and requires flexibility to work rotating shifts, including nights, weekends and public holidays. KEY RESPONSIBILITIES Case Management Act as the first point of contact for customers reporting technical issues with Cincom products. Register, categorise, prioritise and manage incoming support cases in Zoho Desk in accordance with established procedures, severity definitions and service levels. Investigation & Troubleshooting Perform initial technical investigation and troubleshooting to identify the nature and potential source of reported issues. Follow documented troubleshooting procedures, knowledge articles, known-issue playbooks and Cincom's AI-assisted knowledge tools to resolve supported L1 cases. Collect and analyse relevant technical information, including error messages, logs, timestamps, system details and troubleshooting results. Identify whether reported issues may relate to application behaviour, operating systems, databases, infrastructure or network connectivity. Escalation & Customer Communication Recognise issues requiring deeper technical investigation and escalate them to Level 2 support, Hosted Services or the product engineering teams (Level 3) with complete technical findings. Recognise any report of a possible security vulnerability or active exploitation and route it immediately through the security escalation process, as these carry strict regulatory reporting deadlines. Maintain end-to-end ownership of customer-facing cases, ensuring regular updates, appropriate follow-up and clear communication until resolution. Participate in customer calls and communicate technical information clearly to both technical and non-technical audiences. Maintain accurate and consistent case documentation, including investigation steps, findings, actions taken and escalation details. Collaborate with L2 engineers, Hosted Services and Product Engineering teams to facilitate effective case resolution. Knowledge & Continuous Improvement Contribute to the development and maintenance of the technical knowledge base, troubleshooting guides and self-service content. Identify recurring issues and knowledge gaps and share observations with senior engineers to support continuous service improvement. Develop technical knowledge across Cincom's product portfolio, gradually building deeper expertise in assigned products and support areas. Security & Data Protection Handle customer data, logs and system access in line with Cincom's information security, data protection (including GDPR) and customer confidentiality requirements. Follow the controls that support Cincom's ISO 27001 and SOC 2 programmes, including access management and evidence of how cases are handled. Requirements WHAT WE'RE LOOKING FOR Essential Bachelor’s degree in computer science, Computer Engineering, Information Systems or a related technical discipline. 0–2 years of relevant experience; fresh graduates are encouraged to apply. Strong technical fundamentals in operating systems, networking and application technologies. Good analytical and troubleshooting skills, with the ability to investigate problems logically and systematically. Ability to understand technical information, identify relevant symptoms and determine appropriate next steps. Strong written and verbal communication skills in English. Good organisational skills and the ability to manage multiple cases while maintaining appropriate priorities and follow-up. Ability to work effectively within a team and collaborate with different technical functions. Customer-oriented mindset, ownership, attention to detail and willingness to learn. Able to work rotating shifts, including nights, weekends and public holidays, in a 24x7x365 support environment. Technical Foundations The following technical foundations are essential at foundation level. Product-specific skills are taught on the job. 1. Linux / Unix Fundamentals Basic command-line proficiency, understanding of file systems, permissions, processes, services and system logs. 2. Networking Fundamentals Understanding of TCP/IP, IP addressing, DNS, DHCP, ports, routing and connectivity troubleshooting tools. 3. Windows Operating Systems Basic knowledge of Windows operating systems, services, Event Viewer, Windows Server and Active Directory. 4. Application & Database Fundamentals Understanding of client-server architecture, application troubleshooting, log analysis, database fundamentals, basic SQL, HTTP/HTTPS and REST APIs. Desirable The following skills and experience are desirable: Basic programming or scripting knowledge, preferably Python or PowerShell. Familiarity with JSON, APIs and application integration concepts. Exposure to database technologies such as SQL Server, MySQL or MongoDB. Familiarity with virtualisation and cloud computing fundamentals. Academic projects or internships involving software applications, databases, operating systems or infrastructure. Previous exposure to enterprise software or technical support environments. Linux certifications such as Linux Essentials, RHCSA or equivalent. Networking certifications such as CCNA or equivalent. Microsoft technical certifications. Basic programming or database certifications. Additional language skills, particularly French, German or Italian. PRODUCT KNOWLEDGE Previous knowledge of Cincom products is not required. However, the successful candidate will be expected to develop familiarity with the company's enterprise software portfolio, starting with the products in scope for Level 1, during onboarding and technical enablement. HOW SUCCESS IS MEASURED First 90 days Product and process onboarding completed for the products in scope, with knowledge checks passed. Handling Level 1 cases independently on the shift rota. Case records consistently meet the documentation standard in quality checks. Ongoing First response and update times within the agreed service levels. Share of cases resolved at Level 1 against the team target. Escalations reach Level 2 or Level 3 with complete information first time. Customer satisfaction scores on closed cases. Regular, useful contributions to the knowledge base.

Location: India ubject Matter Expert - Infrastructure as Code & DevOps Automation Position Summary We seek an experienced IT Automation Specialist to lead infrastructure automation initiatives across our enterprise environment. As a subject matter expert, you will design, implement, and maintain scalable automation solutions using industry-leading tools including Terraform, OpenTofu, Ansible, AWX/Tower, and advanced DevOps platforms. This role combines hands-on technical expertise with strategic thinking to drive infrastructure modernization and operational efficiency. Key Responsibilities Design and implement Infrastructure as Code (IaC) solutions using Terraform and OpenTofu for cloud and on-premises infrastructure provisioning Develop and maintain Ansible playbooks and roles for configuration management, application deployment, and system patching across heterogeneous environments Architect and optimize Ansible Tower/AWX implementations for enterprise-scale automation, including RBAC, credential management, and workflow orchestration Lead adoption of agentic AI capabilities to automate decision-making processes and reduce manual operational overhead Establish the best automation practices, standards, and frameworks; conduct code reviews for infrastructure automation projects Troubleshoot and resolve complex automation issues; provide technical documentation for knowledge transfer to other teams Integrate automation solutions with CI/CD pipelines, monitoring systems, and ticketing platforms Document technical architecture, runbooks, and operational procedures for all automation systems Evaluate and recommend new automation tools and technologies that improve efficiency and reduce operational risk Collaborate with cross-functional teams (Cloud, Infrastructure, Security) to embed automation across IT operations Requirements Required Qualifications 5+ years of IT infrastructure and systems administration experience Expert-level proficiency with Terraform and/or OpenTofu; demonstrated ability to manage complex infrastructure states Advanced expertise in Ansible; proven experience in designing and maintaining Ansible Tower or AWX in production environments Strong Python programming skills; ability to write custom modules, plugins, and automation scripts Deep understanding of DevOps principles, CI/CD pipelines, and infrastructure-as-code best practices Experience with public cloud platforms (Azure, GCP) and hybrid/on-premises infrastructure Knowledge of version control systems (Git) and collaborative development workflows Strong troubleshooting and problem-solving abilities with demonstrated experience resolving production incidents Excellent communication skills; ability to translate complex technical concepts for non-technical stakeholders Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience Preferred Qualifications Hands-on experience implementing and managing agentic AI solutions for IT operations automation Experience with advanced Ansible Tower features (workflows, dynamic inventory, LDAP/SAML integration) Familiarity with configuration management databases (CMDB) and ServiceNow integrations Knowledge of GitOps methodologies and tools (ArgoCD, Flux) Certifications such as HashiCorp Certified Terraform Associate, Ansible Specialist, or equivalent cloud/infrastructure certifications Open-source project contributions or demonstrated thought leadership in the infrastructure automation community Technical Skills Matrix IaC: Terraform, OpenTofu, CloudFormation | Expert Config Management: Ansible, Ansible Tower, AWX | Expert Agentic AI: LLM orchestration, AI-driven automation, prompt engineering | Intermediate+ Languages: Python, Bash, Go, HCL, PowerShell | Advanced Cloud: AWS, Azure, GCP, hybrid infrastructure | Advanced Languages: Python, Bash, Go, HCL, PowerShell | Advanced Why This Role Matters Automation is at the heart of our IT modernization strategy. In this role, you'll drive repeatability, reduce manual toil, and enable self-service capabilities across our infrastructure. You'll work with cutting-edge technologies including emerging agentic AI solutions, and your expertise will directly impact how efficiently we deliver infrastructure services to our clients. Equal Opportunity Statement We are an equal opportunity employer committed to fostering an inclusive, supportive workplace free from discrimination. We celebrate diversity and are dedicated to creating an environment where all employees feel valued and respected

Location: Brazil; Argentina; Colombia; Mexico; Chile; Costa Rica Subject Matter Expert - Infrastructure as Code & DevOps Automation Position Summary We seek an experienced IT Automation Specialist to lead infrastructure automation initiatives across our enterprise environment. As a subject matter expert, you will design, implement, and maintain scalable automation solutions using industry-leading tools including Terraform, OpenTofu, Ansible, AWX/Tower, and advanced DevOps platforms. This role combines hands-on technical expertise with strategic thinking to drive infrastructure modernization and operational efficiency. Key Responsibilities Design and implement Infrastructure as Code (IaC) solutions using Terraform and OpenTofu for cloud and on-premises infrastructure provisioning Develop and maintain Ansible playbooks and roles for configuration management, application deployment, and system patching across heterogeneous environments Architect and optimize Ansible Tower/AWX implementations for enterprise-scale automation, including RBAC, credential management, and workflow orchestration Lead adoption of agentic AI capabilities to automate decision-making processes and reduce manual operational overhead Establish the best automation practices, standards, and frameworks; conduct code reviews for infrastructure automation projects Troubleshoot and resolve complex automation issues; provide technical documentation for knowledge transfer to other teams Integrate automation solutions with CI/CD pipelines, monitoring systems, and ticketing platforms Document technical architecture, runbooks, and operational procedures for all automation systems Evaluate and recommend new automation tools and technologies that improve efficiency and reduce operational risk Collaborate with cross-functional teams (Cloud, Infrastructure, Security) to embed automation across IT operations Requirements Required Qualifications 5+ years of IT infrastructure and systems administration experience Expert-level proficiency with Terraform and/or OpenTofu; demonstrated ability to manage complex infrastructure states Advanced expertise in Ansible; proven experience in designing and maintaining Ansible Tower or AWX in production environments Strong Python programming skills; ability to write custom modules, plugins, and automation scripts Deep understanding of DevOps principles, CI/CD pipelines, and infrastructure-as-code best practices Experience with public cloud platforms (Azure, GCP) and hybrid/on-premises infrastructure Knowledge of version control systems (Git) and collaborative development workflows Strong troubleshooting and problem-solving abilities with demonstrated experience resolving production incidents Excellent communication skills; ability to translate complex technical concepts for non-technical stakeholders Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience Preferred Qualifications Hands-on experience implementing and managing agentic AI solutions for IT operations automation Experience with advanced Ansible Tower features (workflows, dynamic inventory, LDAP/SAML integration) Familiarity with configuration management databases (CMDB) and ServiceNow integrations Knowledge of GitOps methodologies and tools (ArgoCD, Flux) Certifications such as HashiCorp Certified Terraform Associate, Ansible Specialist, or equivalent cloud/infrastructure certifications Open-source project contributions or demonstrated thought leadership in the infrastructure automation community Technical Skills Matrix IaC: Terraform, OpenTofu, CloudFormation | Expert Config Management: Ansible, Ansible Tower, AWX | Expert Agentic AI: LLM orchestration, AI-driven automation, prompt engineering | Intermediate+ Languages: Python, Bash, Go, HCL, PowerShell | Advanced Cloud: AWS, Azure, GCP, hybrid infrastructure | Advanced Languages: Python, Bash, Go, HCL, PowerShell | Advanced Why This Role Matters Automation is at the heart of our IT modernization strategy. In this role, you'll drive repeatability, reduce manual toil, and enable self-service capabilities across our infrastructure. You'll work with cutting-edge technologies including emerging agentic AI solutions, and your expertise will directly impact how efficiently we deliver infrastructure services to our clients. Equal Opportunity Statement We are an equal opportunity employer committed to fostering an inclusive, supportive workplace free from discrimination. We celebrate diversity and are dedicated to creating an environment where all employees feel valued and respected

Location: São Paulo, Brazil; Santiago, Chile; Bogotá, Colombia New opportunities in Latin America! 🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects. We invite a Senior Data Engineer to join our team and contribute to a high-impact project for a strategic client in the Point of Sale (POS) domain. The project focuses on connecting data from POS systems with the data platform of a well-known hotel chain, including database integrations and reporting. In this role, you’ll work with AWS services and data pipelines, help build reliable integration solutions, and collaborate closely with the engineering team to support successful delivery. 🟩 What's in it for you: Contribute to an interesting integration project at the intersection of the POS and hospitality industries Apply your expertise in AWS and Python to build reliable data integration solutions ✅ Is that you? 5+ years of experience in Data Engineering Hands-on experience with AWS services and AWS data products Experience designing, developing, and maintaining data pipelines in AWS Hands-on experience with data integration, transformation, and processing Strong proficiency in Python Strong SQL skills for data transformation and analysis Strong problem-solving, analytical, and troubleshooting skills Strong communication skills and ability to discuss technical matters with clients Adaptability and effective time management skills Upper-Intermediate+ English level Desirable: Experience with Snowflake, particularly Snowflake data apps Familiarity with GCP services Knowledge of JavaScript and frontend development Experience with Java or Scala Experience in the POS domain 🧩 Key responsibilities and your contribution In this role, you'll help connect data across systems and build solutions that support the client's integration needs. Develop and maintain data pipelines to support data integration between POS systems and data platform Work with AWS services and data products to build and support data integration solutions Use Python and SQL to support data processing and transformation Work on database integrations and reporting solutions Collaborate with the Tech Lead and other engineers to implement and deliver data solutions Communicate with client stakeholders on technical matters as needed Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract Interested? Find out more: 📋 How to Join Us 💻 LinkedIn Page 📈 Our website 💻 IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Location: Belgrade, Serbia; Krakow, Poland; Lodz, Poland; Lublin, Poland; Remote.PL, Poland; Warsaw, Poland; Wroclaw, Poland We are looking for a Full Stack Developer with strong experience in Java and React to contribute to the development of an enterprise reporting and analytics platform. You will work on a mature product used by a large global customer base, helping deliver new functionality, improve performance, troubleshoot complex issues, and maintain high quality standards across the application stack. The project focuses on building enterprise grade solutions that provide advanced reporting, data visualization, and analytics capabilities integrated with widely used collaboration and work management platforms. The product serves a large global user base and continues to evolve with new features aimed at improving productivity, decision making, and user experience. Develop and maintain backend functionality using Java, Spring, and REST APIs Enhance and support frontend applications built with React and TypeScript Work with relational databases to implement features, troubleshoot data issues, and optimize query performance Investigate and resolve complex production issues by identifying root causes and implementing long term solutions Collaborate with product, support, and engineering teams to deliver new functionality and product improvements Maintain and extend existing framework based codebases while ensuring stability, performance, and maintainability Create and maintain automated tests to support product quality and reliability Participate in code reviews and contribute to engineering best practices Support CI/CD processes and contribute to code quality and security initiatives Prepare and maintain technical documentation related to features and system behavior 3+ years of relevant full stack work experience Solid backend experience with Java and the Spring ecosystem, including dependency injection and REST controllers; comfortable reading and safely modifying an existing framework based codebase rather than working only on greenfield projects Good command of relational databases and SQL, with the ability to troubleshoot data correctness and query performance issues; experience with multiple database vendors such as PostgreSQL, MySQL, Oracle, and Microsoft SQL Server is a plus Practical experience maintaining production UIs with React (Hooks and component composition) and TypeScript in a strongly typed codebase Familiarity with state management solutions such as Redux, Redux Toolkit, MobX, or similar technologies and modern frontend build tools such as Vite or Webpack Good understanding of object oriented programming principles, common design patterns, and automated testing Highly analytical, with a genuine passion for debugging. Reproducing difficult to replicate issues and identifying their root causes is a core part of this role A strong sense of ownership, with the ability to work autonomously, take on unfamiliar areas, manage support tickets, and drive issues through to resolution Good communication skills in English (B2 Upper Intermediate or higher). You will work with international colleagues and handle customer and support requests both in writing and during meetings Experience developing or maintaining Atlassian Data Center applications (P2 Plugins, Atlassian Plugin SDK, Spring Scanner, Marketplace applications), or a strong willingness to learn the platform Recent experience with Kotlin Experience supporting a customer facing product and working directly with customer and support requests Familiarity with BI and analytics tools or the OData protocol Experience with performance profiling and optimization of large datasets Awareness of secure coding practices, including input validation, injection prevention, SSRF mitigation, dependency management, and CVE remediation Awareness of Atlassian Cloud and cloud migration paths, for example JCMA, for Data Center applications

Location: London, UK DataArt’s Travel, Transportation & Hospitality Practice is looking for a client-facing professional. The role connects advanced AI tools to real business impact and involves working with client account teams and the AI + Data Lab across 50+ active travel accounts to find high-value use cases, prototype fast, validate with stakeholders, and drive adoption from C-suite to delivery teams. The role covers the journey from prototype to production. You will define how solution quality is measured once a solution is live and design for the controls enterprise clients operate under. Lead ideation and scoping of AI and ML proofs of concept with client account leaders Prototype AI features such as copilots, NLP services, and recommender systems Own the full lifecycle from internal demo and stakeholder validation to client presentation and the path to production Direct internal teams to execute with clarity, velocity, and alignment Build GenAI applications using RAG variations, agentic and hybrid models, cloud AI services, LLM APIs, vector search, and agentic SDKs Integrate AI solutions with Snowflake and Databricks Define how solution quality is measured in production through evaluation sets, accuracy checks, groundedness checks, drift detection, human in the loop checkpoints, and audit records Define reusable AI building blocks and travel specific agent scaffolds for internal delivery practices Shape internal best practice for GenAI across delivery Embed AI into client products and operations for personalization, crew operations, service automation, disruption handling, post booking servicing, reconciliation, and refunds Run workshops with client teams and business leaders Act as a translator and evangelist for responsible AI adoption and ROI Hands on experience with AI services from at least one major cloud such as Azure, AWS, or GCP Experience designing and implementing RAG based applications Experience taking AI solutions beyond pilot into production Experience validating AI solution performance before go live and monitoring it after release Practical understanding of AI evaluation including defining workflow correctness, building test sets, and measuring accuracy and groundedness Strong background with Snowflake and or Databricks for data engineering and AI pipelines Proven success leading client facing proofs of concept or MVPs from inception to delivery at Director level or above Ability to turn ambiguous business goals into scoped, testable, and scalable initiatives Fluency in open source versus commercial model tradeoffs and cost efficient architecture Prior exposure to the travel, transportation, or hospitality sector Experience with vector databases Experience with context engineering Experience with orchestration frameworks such as LangChain or Semantic Kernel Familiarity with fine tuning and understanding of when it is worth the effort Experience with agentic loop engineering Experience with AI observability or evaluation tooling Awareness of responsible AI practices including fairness, explainability, and usage boundaries

Location: Liverpool, United Kingdom Play it. Break it. Perfect it. At Universally Speaking, you don’t just play games you make them flawless. We’re looking for linguistic perfectionists who live for precision and care deeply about great gaming experiences. You’ll dive into new worlds, spot every linguistic bug, and make sure every word, phrase, and line feels right. It’s hands-on, it’s fast-paced, and it’s all about ensuring players across the globe get the best possible version of the game. What you’ll be doing •You’ll work side by side with talented testers, translators, and developers, reporting issues clearly and working relentlessly to make sure they’re fixed. If you’re motivated by detail, passionate about games, and ready to be part of something that shapes how players experience them you’ll fit right in. •You’ll be the guardian of language in every game you touch making sure every word, menu, and in-game message feels natural, accurate, and culturally right. •You’ll test games like a pro, following our proven Universally Speaking LQA methods that define the industry standard for linguistic quality. Every detail counts, and you’ll make sure nothing slips through. •Your reports will make a difference: you’ll use professional bug databases to describe linguistic issues clearly, track progress, and verify that fixes hit the mark. •You’ll evolve from tester to trusted LQA expert across everything from indie gems to AAA blockbusters owning your projects and mastering the full testing cycle from start to finish. •You’ll write and refine test cases, document your findings, and set the bar for best practices in LQA. •You’ll collaborate with developers and fellow testers early in the process, helping shape how each game’s localisation is tested and improved. •And beyond that, you’ll constantly look for smarter, faster, better ways to do things taking initiative to optimize workflows, share knowledge, and raise the standard for everyone around you. Requirements What you’ll bring to the game •You’re someone who notices the smallest details others miss, and you can’t rest until everything’s perfect. You speak German like it’s second nature and handle English with confidence, both written and spoken. •Games are your thing you live them, breathe them, and you care how they sound, look, and feel. You thrive in a team that moves fast and works under pressure, never losing focus or quality along the way. •You’re proactive, determined, and naturally curious about how things work. You use that curiosity to make improvements and find better ways to deliver great results. •You’re nimble with tech: comfortable using databases, spreadsheets, testing tools, and the usual suspects in MS Office. Organisation and accuracy are your companions. •And of course you already have the right to work in Spain. This role needs you in the office, part of the action, not remote. Extra Points for •Experience in LQA, translation, or proofreading you’ve seen how words take shape across languages. •Familiarity with translation systems. •Previous use of test case management tools or text editing platforms. •An understanding of gaming trends and the culture behind them. •A degree in linguistics or a related field it’s great background, but not a deal-breaker. What's in it for you? •A chance to turn your passion for games into a full-time career getting hands-on with titles before anyone else does. •A dynamic, international team where creativity and precision go hand in hand. You’ll work with people who share your obsession with quality and detail. •Full-time stability with a Monday–Friday schedule, so your evenings and weekends stay yours. •An onsite environment that keeps the buzz alive. Collaborate face-to-face with talented testers and developers in our modern office based on the 5th Floor, The Watson Building, 4 Renshaw St, Liverpool L1 2SA. •Opportunities to grow your skills through real-world experience in LQA, translation technology, and project management. •A culture built around teamwork, learning, and the satisfaction of knowing you help shape how millions of players experience their favourite games. Benefits We don’t just make games better we make work better too. At Universally Speaking Liverpool, you’ll enjoy benefits designed to support your growth, wellbeing, and career journey. • Free daily transportation to and from the office get to work with ease. • Career growth and learning opportunities to help you level up professionally. • Paid training with leading specialists in the games industry learn from the best. • A culture built on diversity, equity, and inclusion your voice always matters here. • A rewarding referral program bring great people in and get recognised for it. Ready to join the game? If reading this made you think, “That’s me” then we want to hear from you. Apply now and start shaping the worlds players will explore next. At Universally Speaking, we’re always scouting for language talent from every corner of the globe. So even if this role isn’t a perfect match, share it with your friends who live for games and language as much as you do because we’re always expanding our team of multilingual heroes. Your journey starts here. Let’s make games unforgettable, together. At Universally Speaking, diversity makes our worlds richer. We’re proud to be an equal opportunity employer welcoming every background, culture, and perspective. What matters to us is your skill, passion, and drive to make great games even better. So whoever you are, wherever you’re from, if you love language and games, you’ll find a place here to grow, create, and belong.

Location: Liverpool, United Kingdom Love Games? Bi/multi lingual in languages? Join US Universally Speaking (US) is a world-class partner to the games industry – its on US to make sure the game is ready for release. Our customers trust US to make sure that their amazing Indie or AAA games are perfect before they are made available to gamers. We are excited to announce that following our 11 years of success in the UK we are opening a studio in Liverpool, so if you think you may have some of the skills listed on this job advertisement, why don’t you give it a try? If you are interested to be part of this exciting project, then you need to apply, and we will share with you the next steps to complete the screening/recruitment process. What will you do? Play and test the games. Literally. But we need you be on it and all over it. Relentless with your approach to testing games. As an absolute perfectionist you will find linguistic bugs and report these back using bug database communicating across global boundaries in an unambiguous way which is why is important you can communicate in clear English. The role will suit candidates who can work from Monday to Friday full-time on a day shift, typically starting at 9:00am This in an onsite role, your presence in the office will be required. Our office will be located in 5th Floor, The Watson Building, 4 Renshaw St, Liverpool L1 2SA . What would you do at work? Your job is to make sure games and applications give the best user experience by being linguistic bug free. Check in-game text for linguistic accuracy and correctness, and its accordance to cultural rules. To do this you will learn how to follow the Universally Speaking LQA process and professional standards which we have optimised over the years to be the best in the industry. You’ll use a variety of industry standard bug databases to write detailed bug reports that get you noticed as someone who is trusted and cares about making games better. Reporting issues is where it starts but you’ll also have ownership to ensure that bugs have been fixed and implemented correctly. You’ll become the LQA Expert across a broad range of Indie to AAA projects and given areas of specialisation. You’ll own, manage, create, and regularly execute test cases throughout the project life cycle. This includes document testing practises, LQA process & reporting methods. You’ll actively participate in test requirement gathering with developers to ensure Localisation QA effectively tests and supports all features of the project. You’ll be one step ahead in looking at ways to make improvements, take ownership for additional activities and create efficiencies in the way you work. Cooperate with the QA team. Measures of Performance: Quality, velocity, and precision of bug reports. On time delivery. Team working and communication. Continuous improvement and knowledge of LQA workflow and techniques. Requirements You are a great match if you: Are a Native in French. Have proficiency in written and spoken English. Are passionate about video games. Are a team player, with the ability to work under pressure within tight deadlines. Are pro-active, tenacious, and enthusiastic. Have a focus on quality and a keen eye for detail. Are good with computers – word processing, database handling, record keeping, good working knowledge of MS Office Suit. Have the right to Work in UK – these positions are not eligible for sponsorship. It’s really useful if you have some of the following but if not, we can teach you Previous experience in LQA, translation or proofreading. Experience with working with the software tools in use for LQA testing (test case management and text editing tools). Working knowledge of CAT tools (MemoQ). Knowledge in video game industry and trends. Desirable but not essential: Bachelor's of higher degree in linguistic. Benefits We are offering a zero hour contract. Training and learning, which will be provided by our on-site experts so you could learn all the skills needed to perform this job. Type of work will be onsite in our office based in 5th Floor, The Watson Building, 4 Renshaw St, Liverpool L1 2SA .

Location: Egypt ABOUT CINCOM Cincom builds and supports enterprise software used by organisations across EMEA, with three main product lines: CPQ, Eloquence (customer communications management) and Smalltalk. Our customers run our products on their own infrastructure and, increasingly, hosted and managed by Cincom in the cloud. We are reorganising engineering, delivery and support so customers get one consistent, well-run service whatever they buy and however it is deployed. PURPOSE OF THE ROLE You will run Cincom’s hosted customer estate day to day, making sure every hosted customer gets a secure, reliable and cost-controlled service. You will manage our cloud services for those customers, build and configure their environments to our reference designs, and work closely with our Kubernetes Engineer, who will move into your team once the structure is finalised. Hosted Services is part of our new Support function, which is building a professional 24/7 service across all our products. You will work closely with the Principal Infrastructure Architect, who owns the reference designs and sizing, and with the product DevOps teams. KEY RESPONSIBILITIES Run the hosted estate Own the day-to-day operation of hosted customer environments: patching, backups, monitoring, capacity and change. Act as the senior escalation point for hosting incidents, and drive them to resolution with the product teams where needed. Run disaster recovery tests on schedule and fix what they find. Keep runbooks and operational documentation current. Cloud services and cost Manage our cloud subscriptions and services for hosted customers, mainly Azure. Track and control cloud spend for each customer, and flag cost or capacity issues early. Manage reserved capacity, renewals and cloud provider support cases, working with the Principal Infrastructure Architect and Finance on commercial decisions. Build and configure Build and configure new customer environments to approved reference architectures, using infrastructure as code. Work with the Kubernetes Engineer to run and improve our container platform. Set up test environments, and support the Principal Infrastructure Architect and product teams in performance-testing configurations for hosted and on-premise deployments. Customers Be the technical contact for hosted customers on their environment, availability and service levels. Report on availability, incidents and performance against hosting service levels. Onboard new hosted customers smoothly, working with Delivery and Client Success. Lead and improve Lead and develop the Kubernetes Engineer once the Hosted Services structure is finalised. Until then, the Kubernetes Engineer sits in the Eloquence product engineering team and you will work closely with them. Automate repetitive work, and improve monitoring and alerting. Provide evidence and controls for ISO 27001 and SOC 2 certification, working with our process and compliance lead. Requirements Essential Several years running production customer environments in Azure, at a software vendor or managed service provider (AZ-104 or equivalent level). Hands-on infrastructure as code, using Terraform, Bicep or similar. Working experience with Kubernetes and containers, ideally Azure Kubernetes Service. Strong Windows and Linux server administration, plus relational databases (for example SQL Server, Oracle or PostgreSQL). Backup, disaster recovery and monitoring tooling in practice, not just in theory. Comfortable talking to customers about their service, and calm under incident pressure. Able to work effectively as part of a remote team spread across time zones. Desirable Experience of performance or load testing tools. Cloud cost management or FinOps experience. Experience in an ITIL-based support organisation, and in ISO 27001 or SOC 2 environments. Some experience leading or mentoring an engineer. WHAT SUCCESS LOOKS LIKE IN THE FIRST 12 MONTHS Hosting service levels met and reported to every hosted customer. Patching and backups on schedule across the estate, with disaster recovery tested and documented. Cloud spend known for each customer, with no surprises. New customer environments built through infrastructure as code, to reference designs. Fewer repeat incidents, and runbooks the wider Support team can use. Benefits Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law) Full-time role Availability for occasional short travels Payment in USD Equipment provided by the company Contractor fee range - $2,500–$3,500 USD per month Equal Opportunity Employer PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. AI Use Disclosure During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights. This job posting is for an existing vacancy.