Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Backend Engineer on Development Health, you'll help make the systems that engineering teams rely on more reliable, maintainable, and easier to extend. You'll build and improve the automation, tooling, and data that help teams spot problems early and ship with less friction.
As customer zero for GitLab, we support engineering workflows on GitLab's own product at scale. You'll use the product in demanding, real-world ways, surface the friction and gaps you find, and contribute to improvements that get built into the product for GitLab's customers.
You'll support work such as:
Health alerting and remediation routing for GitLab's core continuous integration and continuous delivery (CI/CD) pipelines
Flaky and slow test detection systems
Engineering analytics and reporting that engineering teams use to make decisions
What you’ll do
Own and evolve core Development Health systems, from design through production.
Improve the reliability, maintainability, and test coverage of long-lived automation, and reduce reliance on undocumented knowledge by documenting and simplifying legacy systems.
Partner with engineering managers and product teams to identify workflow pain points and turn them into well-scoped, measurable improvements.
Work with data to show whether changes improve engineering health, and use it to prioritize.
Mentor intermediate engineers through code review, design feedback, and pairing.
Communicate clearly in writing and asynchronously, including status, tradeoffs, and proposals for stakeholders across Engineering.
Monitor the health of production systems, troubleshoot incidents, and contribute to root cause analysis.
Use artificial intelligence (AI) agents and assistants to analyze issues and problem areas to help shape the team's product roadmap.
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Substantial experience as a backend or tooling engineer, with a track record of owning production systems end to end.
Strong proficiency in Ruby, or the ability to become productive quickly.
Experience maintaining or modernizing legacy codebases safely.
Comfort with CI/CD systems, application programming interfaces (APIs), and automation at scale.
Independent problem-solving and clear, concise written communication: you spot problems early, raise risks proactively, and drive work to completion without close direction.
Experience writing automated unit and integration tests and taking part in collaborative code review.
Experience using AI coding assistants to speed up development while critically reviewing their output.
Optional experience: Rails; developer productivity, engineering analytics, or internal tooling; GitLab's product and open source contribution workflow; data pipelines or metrics reporting; or agent-based workflows that run in production.
About the team
Development Health is part of Developer Experience. Our work is mostly internal, and our customers are GitLab team members across an engineering organization of hundreds of engineers.
We're all-remote, asynchronous by default, and documentation-driven, in line with GitLab's values of collaboration, results, efficiency, diversity, inclusion and belonging, iteration, and transparency.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Hong Kong
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
We are seeking a Security Engineer to help shape and deliver QRT's Identity Governance (IGA), Privileged Access Management (PAM), and Secrets Management capabilities.
This is a hands-on engineering role requiring strong technical depth, stakeholder management, and the ability to influence change across the organisation. You will work with both technical and non-technical stakeholders to develop scalable identity and access management solutions, drive adoption of security best practices, and improve the maturity of IAM as a security discipline across QRT.
Responsibilities
Own and continuously improve QRT's IGA, PAM, and Secrets Management capabilities.
Build strong relationships with Infrastructure, Engineering, HR, and business stakeholders to understand requirements and drive outcomes.
Lead identity and access initiatives from conception through to delivery, influencing stakeholders and driving adoption.
Design and implement solutions for identity lifecycle management, privileged access, authentication, and secrets management across on-premises and cloud environments.
Design and implement role-based access control (RBAC) models and policies within the IGA Tool.
Support uplift and maintenance of Active Directory (AD) groups to align with governance policies.
Integrate secrets management platforms with CI/CD pipelines, cloud services, and enterprise applications.
Develop automation and Infrastructure-as-Code / Identity-as-Code solutions to improve security, governance, and operational efficiency.
Develop automation and integrations to improve security, governance, and operational efficiency.
Provide guidance on IAM principles, governance models, standards, and best practices.
Support access reviews, audits, investigations, and risk management activities.
Act as a subject matter expert for identity-related technologies, processes, and controls.
Skills & Experience
5-10 years' experience in Identity & Access Management, Security Engineering, or a related discipline.
Strong understanding of Identity and Access Management principles, methodologies, governance, and operating models.
Experience delivering IGA, PAM, and Secrets Management capabilities in complex enterprise environments.
Experience working across both on-premises and cloud environments, integrating identities, applications, and access controls across hybrid platforms.
Hands-on engineering experience implementing, integrating, and automating security technologies.
Ability to engage effectively with both technical and non-technical stakeholders and influence decision-making at all levels.
Proven ability to take ownership, drive initiatives, and deliver outcomes with minimal supervision.
Strong understanding of identity lifecycle management, least privilege, RBAC, access governance, authentication, and privileged access management.
Strong hands-on experience with platforms such as SailPoint (ISC), Delinea, CyberArk, HashiCorp Vault, or similar technologies.
Strong automation-first mindset and experience applying Infrastructure-as-Code and Identity-as-Code practices
Excellent communication, stakeholder management, and problem-solving skills.
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Support Engineering at GitLab believes that healthy teams deliver a healthy customer experience, and that command during a crisis shouldn't fall to whoever happens to be senior and available. GitLab's global Incident & Escalation Management (IM/EM) function coordinates critical incidents, complex multi-team engagements, and executive-level escalations for enterprise customers. As Escalation Manager, you'll own complex, executive, and commercial escalations where customer trust and the relationship are at stake, alongside or independently of a technical issue.
In this functional role, you'll advocate for customers inside GitLab, coordinate teams toward resolution, and lead relationship repair after the event.
What you'll do
Own complex, executive, and commercial escalations end-to-end, as defined in GitLab's IM/EM engagement model.
Advocate for customers internally and coordinate Engineering, Support, Product, Customer Success, and Sales toward resolution, tracking commitments and holding owning teams accountable to agreed dates and deliverables.
Maintain a written, customer-facing resolution plan from engagement through confirmed resolution, updating it at each communication milestone.
Coordinate with Incident Managers during concurrent technical incidents to maintain a single, coherent narrative for the customer.
Own external escalation communications using GitLab's approved templates and cadence, and represent GitLab in high-stakes customer conversations where clarity and ownership influence retention.
Engage Sales, Customer Success, and executive stakeholders as needed, including executive-to-executive communication for Severity 1 and 2 events. Brief GitLab leadership with concise summaries that distinguish what's known, what's unknown, and next steps.
Lead post-escalation reviews and relationship repair plans, contribute corrective actions with named owners and due dates to postmortems, and hand the relationship back to the account's Customer Success Manager at resolution.
Partner with the Head of IM/EM to develop playbooks, communication templates, and process improvements based on patterns from escalations.
What you'll bring
Experience in enterprise technical support, customer success, or incident and escalation management at a business-to-business software-as-a-service or enterprise software company.
A track record of owning complex, multi-stakeholder escalations end-to-end, including executive customer engagements and structured resolution or account plans.
Executive-level written and verbal communication skills, with the ability to translate technical detail into plain-language updates for customers and GitLab leadership.
The ability to coordinate Engineering, Support, Product, Customer Success, and Sales under pressure without formal authority over those teams.
Calm, structured decision-making with incomplete information and the ability to provide a steadying presence in high-stress customer situations.
Proficiency with support and coordination tools such as Zendesk, Salesforce, Slack, and PagerDuty, or equivalent platforms.
Availability for on-call coverage supporting executive escalations as part of a globally distributed team.
Nice to have:
Information Technology Infrastructure Library (ITIL) Foundation or equivalent certification; customer-facing experience with GitLab, development, security, and operations (DevSecOps), continuous integration and continuous delivery (CI/CD), or cloud-native products; experience with formal escalation or incident command frameworks; or AI-assisted support tools for triage, sentiment analysis, or resolution drafting.
About the team
The Incident & Escalation Management function sits within Support Engineering in GitLab's Enterprise Technology & AI (ETA) division. We operate a follow-the-sun model anchored in the Americas, Europe, the Middle East and Africa, and Asia-Pacific, providing year-round, 24-hour coverage for enterprise customers. Our Escalation Managers work globally rather than within a single region, partnering with Incident Managers, Communications Leads, and regional Support Engineering leadership. You'll help shape our playbooks, templates, and standards as we scale.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
We are looking for an experienced engineer to lead the architecture and hands-on development of the ML and data infrastructure behind our risk and fraud prevention systems. You will help teams move models from experimentation into reliable production services, improve model execution performance, and build scalable data foundations for training, evaluation, and real-time decisions.
What You’ll Be Doing
Improve model inference latency, throughput, resource utilization, and cost. Profile the full prediction path —from feature retrieval and preprocessing to model execution — and deliver measurable improvements without unacceptable model-quality regressions.
Build reusable infrastructure for model packaging, versioning, deployment, serving, monitoring, and rollback across cloud platforms and regions.
Design and optimize offline data pipelines on Databricks, Apache Spark, and warehouse/lakehouse technologies, addressing data modeling, partitioning, joins, shuffles, skew, incremental processing, and cost.
Connect offline and online feature pipelines, ensuring point-in-time correctness, consistent feature definitions, freshness, lineage, and reproducible backfills.
Evolve reliable feature services and data integrations supporting risk models and decision systems.
Set technical direction, mentor engineers, and lead delivery across ML, data engineering, cloud infrastructure, security, and product teams.
What We Look For In You
A record of building and operating large-scale distributed systems, ML infrastructure, or data platforms, with technical ownership across teams.
Hands-on experience optimizing production model performance, supported by measurable improvements in latency, throughput, utilization, or cost.
Deep understanding of Databricks and Spark, or comparable offline data platforms, including execution plans, distributed query optimization, storage layouts, data correctness, and workload cost management.
Experience with the model lifecycle, including training/serving integration, validation, deployment, observability, and rollback.
Strong Python, SQL, and at least one backend or systems language such as Java, Scala, Go, or C++.
Ability to turn ambiguous requirements into clear architecture and deliver maintainable systems through hands-on engineering and technical leadership.
Nice to Haves
SageMaker, Alibaba Cloud PAI/EAS, or comparable ML platforms.
Inference optimization using tools such as ONNX Runtime, TensorRT, or Triton.
Delta Lake, MLflow, feature stores, Kafka, Flink, and low-latency data stores.
Fraud detection or financial risk systems.
Fluency in Mandarin
Perks & Benefits
Competitive total compensation package
L&D programs for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX
Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $214,666 to 321,999
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
#LI-SK1 #LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Kuala Lumpur, Malaysia
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for an experienced, hands-on
Team Manager, Customer Support – APAC
to lead our regional Customer Support organization and contribute to our global support strategy.
You will drive customer experience, operational performance, people development and continuous improvement, while leading APAC’s contribution to our global follow-the-sun support model. This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones.
You will lead, coach and develop a diverse international team, building a high-performance culture focused on customer outcomes, accountability, collaboration and continuous development.
Lead and develop the APAC Customer Support team, creating a high-performing, engaged and customer-focused organization with a strong culture of accountability, collaboration and ownership.
Set clear expectations and actively manage individual and team performance against defined objectives and KPIs, supported by regular feedback, coaching, one-to-ones and development planning.
Identify and develop high-potential talent, strengthen succession planning and empower team members to make decisions, take ownership and continuously improve the customer experience.
Own the operational performance of APAC Customer Support, driving regional and global KPIs across responsiveness, resolution, service levels, quality, productivity and customer outcomes.
Use operational data and insights to identify performance gaps, address root causes, effectively align resources and capacity, and drive sustainable improvements.
Manage complex or high-impact customer escalations and identify recurring customer pain points, working cross-functionally to improve the broader customer experience.
Lead APAC as an integral part of the global follow-the-sun support model, helping transition from regional ticket queues to global queues, shared case ownership and effective handover practices across regions.
Partner closely with Support leaders in EMEA and the Americas to balance global workloads, capacity and skills, improve customer coverage and champion a global-first mindset.
Drive transformation and continuous improvement by simplifying, standardizing and automating support operations, while championing the adoption of new technologies, tools, self-service capabilities and AI-enabled ways of working.
Represent APAC within the Global Customer Support leadership team, partnering with Product, Engineering, Sales, Customer Success and regional Support leaders to establish consistent service standards, share best practices and provide clear insights on performance, customer trends, risks and opportunities.
Requirements
5+ years of leadership experience within Customer Support, Technical Support, Customer Experience or a related environment, ideally within SaaS or technology.
Demonstrated experience leading, coaching and developing high-performing customer-facing teams, with a strong focus on performance, accountability and continuous development.
Experience operating within, or transitioning toward, a follow-the-sun or global support model, including global queues, cross-regional case ownership, workload and capacity management.
Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability.
Proven ability to manage operational performance through KPIs, data, coaching and continuous improvement, translating operational insights into clear actions and business decisions.
Experience managing complex customer escalations and communicating effectively with senior internal and external stakeholders.
Strong understanding of modern Customer Support operations, including case management, self-service, automation and AI-enabled support, with the technical aptitude to quickly understand new products, systems and technologies.
Experience leading organizational or operational change, improving processes and challenging existing ways of working within a growing or transforming organization.
Excellent communication, collaboration and stakeholder management skills, with the confidence to make decisions, challenge the status quo and drive accountability.
Fluency in English is required, with Japanese, Korean, Thai or other APAC languages an advantage. A degree in Business, Information Technology, Computer Science, Economics or a related discipline is advantageous but not essential.
What we offer
Competitive salary and benefits package, including performance-based incentives.
Opportunity to play a key leadership role within a global Customer Support organization.
The opportunity to help shape and evolve our global follow-the-sun Support model.
International collaboration with Support, Product and other business teams.
Opportunities for international travel and collaboration with global teams.
Quarterly team events and company-wide celebrations.
An open and collaborative working culture.
Shared staff lunches and complimentary fruit, tea and coffee.
Opportunities to participate in company and customer events, including F1-related events.
Join a diverse APAC organization representing many nationalities and backgrounds.
Opportunities to actively contribute to our diversity and CARE initiatives.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Mumbai, India; Noida, India
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for an experienced, hands-on
Team Manager, Customer Support – APAC
to lead our regional Customer Support organization and contribute to our global support strategy.
You will drive customer experience, operational performance, people development and continuous improvement, while leading APAC’s contribution to our global follow-the-sun support model. This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones.
You will lead, coach and develop a diverse international team, building a high-performance culture focused on customer outcomes, accountability, collaboration and continuous development.
Lead and develop the APAC Customer Support team, creating a high-performing, engaged and customer-focused organization with a strong culture of accountability, collaboration and ownership.
Set clear expectations and actively manage individual and team performance against defined objectives and KPIs, supported by regular feedback, coaching, one-to-ones and development planning.
Identify and develop high-potential talent, strengthen succession planning and empower team members to make decisions, take ownership and continuously improve the customer experience.
Own the operational performance of APAC Customer Support, driving regional and global KPIs across responsiveness, resolution, service levels, quality, productivity and customer outcomes.
Use operational data and insights to identify performance gaps, address root causes, effectively align resources and capacity, and drive sustainable improvements.
Manage complex or high-impact customer escalations and identify recurring customer pain points, working cross-functionally to improve the broader customer experience.
Lead APAC as an integral part of the global follow-the-sun support model, helping transition from regional ticket queues to global queues, shared case ownership and effective handover practices across regions.
Partner closely with Support leaders in EMEA and the Americas to balance global workloads, capacity and skills, improve customer coverage and champion a global-first mindset.
Drive transformation and continuous improvement by simplifying, standardizing and automating support operations, while championing the adoption of new technologies, tools, self-service capabilities and AI-enabled ways of working.
Represent APAC within the Global Customer Support leadership team, partnering with Product, Engineering, Sales, Customer Success and regional Support leaders to establish consistent service standards, share best practices and provide clear insights on performance, customer trends, risks and opportunities.
Requirements
5+ years of leadership experience within Customer Support, Technical Support, Customer Experience or a related environment, ideally within SaaS or technology.
Demonstrated experience leading, coaching and developing high-performing customer-facing teams, with a strong focus on performance, accountability and continuous development.
Experience operating within, or transitioning toward, a follow-the-sun or global support model, including global queues, cross-regional case ownership, workload and capacity management.
Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability.
Proven ability to manage operational performance through KPIs, data, coaching and continuous improvement, translating operational insights into clear actions and business decisions.
Experience managing complex customer escalations and communicating effectively with senior internal and external stakeholders.
Strong understanding of modern Customer Support operations, including case management, self-service, automation and AI-enabled support, with the technical aptitude to quickly understand new products, systems and technologies.
Experience leading organizational or operational change, improving processes and challenging existing ways of working within a growing or transforming organization.
Excellent communication, collaboration and stakeholder management skills, with the confidence to make decisions, challenge the status quo and drive accountability.
Fluency in English is required, with Japanese, Korean, Thai or other APAC languages an advantage. A degree in Business, Information Technology, Computer Science, Economics or a related discipline is advantageous but not essential.
What we offer
Office Location: Mumbai or Noida.
Competitive salary and benefits package, including performance-based incentives.
Opportunity to play a key leadership role within a global Customer Support organization.
The opportunity to help shape and evolve our global follow-the-sun Support model.
International collaboration with Support, Product and other business teams.
Opportunities for international travel and collaboration with global teams.
Quarterly team events and company-wide celebrations.
An open and collaborative working culture.
Shared staff lunches and complimentary fruit, tea and coffee.
Opportunities to participate in company and customer events, including F1-related events.
Join a diverse APAC organization representing many nationalities and backgrounds.
Opportunities to actively contribute to our diversity and CARE initiatives.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
Location: Adelaide, Australia
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for an experienced, hands-on
Team Manager, Customer Support – APAC
to lead our regional Customer Support organization and contribute to our global support strategy.
You will drive customer experience, operational performance, people development and continuous improvement, while leading APAC’s contribution to our global follow-the-sun support model. This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones.
You will lead, coach and develop a diverse international team, building a high-performance culture focused on customer outcomes, accountability, collaboration and continuous development.
Lead and develop the APAC Customer Support team, creating a high-performing, engaged and customer-focused organization with a strong culture of accountability, collaboration and ownership.
Set clear expectations and actively manage individual and team performance against defined objectives and KPIs, supported by regular feedback, coaching, one-to-ones and development planning.
Identify and develop high-potential talent, strengthen succession planning and empower team members to make decisions, take ownership and continuously improve the customer experience.
Own the operational performance of APAC Customer Support, driving regional and global KPIs across responsiveness, resolution, service levels, quality, productivity and customer outcomes.
Use operational data and insights to identify performance gaps, address root causes, effectively align resources and capacity, and drive sustainable improvements.
Manage complex or high-impact customer escalations and identify recurring customer pain points, working cross-functionally to improve the broader customer experience.
Lead APAC as an integral part of the global follow-the-sun support model, helping transition from regional ticket queues to global queues, shared case ownership and effective handover practices across regions.
Partner closely with Support leaders in EMEA and the Americas to balance global workloads, capacity and skills, improve customer coverage and champion a global-first mindset.
Drive transformation and continuous improvement by simplifying, standardizing and automating support operations, while championing the adoption of new technologies, tools, self-service capabilities and AI-enabled ways of working.
Represent APAC within the Global Customer Support leadership team, partnering with Product, Engineering, Sales, Customer Success and regional Support leaders to establish consistent service standards, share best practices and provide clear insights on performance, customer trends, risks and opportunities.
Requirements
5+ years of leadership experience within Customer Support, Technical Support, Customer Experience or a related environment, ideally within SaaS or technology.
Demonstrated experience leading, coaching and developing high-performing customer-facing teams, with a strong focus on performance, accountability and continuous development.
Experience operating within, or transitioning toward, a follow-the-sun or global support model, including global queues, cross-regional case ownership, workload and capacity management.
Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability.
Proven ability to manage operational performance through KPIs, data, coaching and continuous improvement, translating operational insights into clear actions and business decisions.
Experience managing complex customer escalations and communicating effectively with senior internal and external stakeholders.
Strong understanding of modern Customer Support operations, including case management, self-service, automation and AI-enabled support, with the technical aptitude to quickly understand new products, systems and technologies.
Experience leading organizational or operational change, improving processes and challenging existing ways of working within a growing or transforming organization.
Excellent communication, collaboration and stakeholder management skills, with the confidence to make decisions, challenge the status quo and drive accountability.
Fluency in English is required, with Japanese, Korean, Thai or other APAC languages an advantage. A degree in Business, Information Technology, Computer Science, Economics or a related discipline is advantageous but not essential.
What we offer
Based in our Adelaide, Australia office.
Competitive salary and benefits package, including performance-based incentives.
Opportunity to play a key leadership role within a global Customer Support organization.
The opportunity to help shape and evolve our global follow-the-sun Support model.
International collaboration with Support, Product and other business teams.
Opportunities for international travel and collaboration with global teams.
Quarterly team events and company-wide celebrations.
An open and collaborative working culture.
Shared staff lunches and complimentary fruit, tea and coffee.
Opportunities to participate in company and customer events, including F1-related events.
Join a diverse APAC organization representing many nationalities and backgrounds.
Opportunities to actively contribute to our diversity and CARE initiatives.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: New York, NY (HQ); Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp's Advisory & Services channel is one of the most strategically important growth levers in the business. As an Advisory& Services Partner Development Representative (PDR), you'll be the engine behind acquiring, reactivating, and qualifying the consulting firms, System Integrators (SIs), and advisory practices that refer, implement, or integrate Ramp for their clients.
You'll be holding conversations with partnership heads, business development leads,Managing Directors, and practice leads at consulting firms, ERP implementation shops, and strategic advisory practices - building relationships that turn into signed referral agreements and a pipeline of activated partners that are Ramp champions.
This role is perfect for someone who:
- Is gritty and relentless - comfortable reaching out to firm leaders who are slow to respond and keeps going anyway
- Carries real executive presence and can credibly hold a conversation with a Partner or MD at a top-tier firm
- Has a strong client hand - naturally curious about how consulting and advisory firms serve their clients, and speaks their language
- Thrives when the playbook is still being written and takes ownership of building it
- Embraces AI to augment and automate processes to drive greater efficiencies for workflows
What You'll Do
- Source and qualify net new consulting, advisory, and technology partners that can drive referral pipeline and commercial value to Ramp, focused on firms with active CFO-level client relationships
- Build top-of-funnel pipeline for Channel Partner Managers by qualifying partner candidates against Ramp's tiering criteria and handing off warm, ready-to-activate relationships
- Reactivate dormant services partners across Ramp's existing book of ~400 consulting, technology, and advisory firms - identifying which relationships have gone cold and reigniting them through strategic, senior-level outreach
- Identify and engage system integrators (SIs) and ERP implementation specialists - specifically firms in the NetSuite, Sage Intacct, Dynamics, and Odoo ecosystems - to build Ramp's productized SI implementation program
- Craft outbound messaging and campaigns tailored to services partner archetypes - boutique firms, PE-focused advisory practices, tech consulting firms, and ERP implementation shops
- Maintain accurate partner and opportunity data in Salesforce; track pipeline health across both dormant reactivation and net new acquisition motions
- Leverage AI tools and lightweight automations to scale partner outreach, surface reactivation opportunities, and build repeatable workflows across a high-volume partner book
What You Need
- Grit and drive to run a high-volume, high-quality outbound motion against senior contacts who are hard to reach - and the persistence to keep going
- Executive presence: you can hold a credible conversation with a Partner or Managing Director at a consulting or advisory firm, and they take you seriously
- Deep understanding of how consulting firms go to market, how they serve CXO-level clients, and drive influence
- A client-oriented mindset - you lead with what's in it for the partner's business, not just Ramp's
- Strong written communication skills - outreach that is pithy, credible, and gets responses from senior people at busy firms
- Comfort managing a large, segmented partner book and staying disciplined across long reactivation and qualification cycles
- 1-3 years of experience in partnerships, channel sales, business development, or sales development or as a business analyst in a strategy consulting firm (e.g., McKinsey, Bain, BCG)
- Bachelor's degree from a four-year university
Nice to Haves
- Background at - or selling to - consulting firms, strategy practices, Systems Integrators (SIs) or advisory businesses
- Exposure to ERP ecosystems: NetSuite, Sage Intacct, Microsoft Dynamics, Odoo, or similar implementation partner communities
- Familiarity with how system integrators operate: how they price services, staff implementations, and build revenue relationships with technology vendors
- Experience working in a partner channel that was still being built - first rep in a motion or early team member in a new GTM track
- Background in B2B fintech, SaaS, or financial services
- Familiarity with Salesforce or similar CRM tools
- Hands-on experience using AI tools (specifically Claude Code), building basic automations (bots, workflows, etc.) to drive efficiency in a sales, partnerships, or business development context
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: AU: Brisbane (243 Edward St)
Workplace: Hybrid
The role & it's impact:
As a Solutions Consultant you will act as a trusted technical advisor and strategic partner, working alongside our sales team to deliver custom solution designs for accounting practice partners. You will translate complex partner requirements into scalable workflow strategies, identifying potential risks early and helping client firms unlock maximum long-term value from the Xero platform.
By combining deep accounting knowledge with consultative technical expertise, you will lead solution scoping, conduct tailored product demonstrations, and guide partners through seamless migrations. Your efforts will directly drive active software adoption, transforming accountants and bookkeepers into passionate, long-term champions.
The team & how they connect:
You will join a collaborative team of seven reporting directly to our Solutions Consultant Manager. The team serves as the vital bridge between account executives, product engineering, and external practice partners. Together, you will share market insights internally to shape product features while co-designing tailored technical strategies for client growth.
Initially, the role will focus on:
- Leading technical discovery and tailored solution scoping in partnership with Account Executives
- Designing and delivering engaging, custom product demonstrations to address specific firm workflow challenges
- Guiding new practice partners through cloud implementation, workflow mapping, and early adoption up skilling
- Providing expert technical support during sales cycles to overcome operational roadblocks and objections
Where and how you can work:
We support a flexible hybrid working model designed to give you balance while keeping you connected. This role is based in Brisbane with modern office facilities available for collaborative workshops, team connection, and boost days, alongside flexible work-from-home options.
Here are some of the things we are looking for:
- Solid operational experience gained directly within an accounting or bookkeeping practice environment
- Proven success in consultative problem solving, pre-sales or technical solution design within complex environments
- Strong ability to communicate complex concepts simply and present engaging sessions or demonstrations to diverse audiences
- Deep familiarity with cloud-based accounting platforms and broader practice workflow software ecosystems
- Practical experience or comfort leveraging modern productivity technologies, including AI tools, to build efficient solutions
- Highly developed interpersonal skills with the confidence to navigate ambiguity and partner effectively across internal and external teams
At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team so we encourage you to apply even if your experience isn't a perfect match!
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Staff Software Engineer, Data Governance & Trust
San Mateo, CA
About the role
Sony Interactive Entertainment is seeking a Staff Software Engineer to help shape and deliver the technical foundation for Data Governance and Trust across our data and AI ecosystem.
Our ambition is to make data understandable, reliable, reusable, and appropriately governed for the people, applications, and AI systems that depend on it. Achieving this requires shared platform capabilities, clear ownership, and governance practices embedded into how teams build and operate data products.
In this role, you will establish technical direction, lead initiatives across teams, and remain hands-on in architecture and implementation. You will connect metadata, lineage, data quality, semantic context, and policy controls into practical capabilities that help teams use data with confidence.
You will also be a trusted technical representative for the Data Governance and Trust group. We are looking for someone who can lead productive discussions, explain complex tradeoffs, navigate difficult conversations, and build alignment across engineering, business, governance, security, and privacy stakeholders.
This is an individual contributor leadership role with impact across teams.
What you will do
Set technical direction and deliver shared capabilities
Shape the architecture and technical roadmap for Data Governance and Trust in partnership with engineering leadership, product partners, domain teams, and governance stakeholders.
Lead initiatives from discovery and ambiguous requirements through design, implementation, adoption, and ongoing operation.
Design and build services, integrations, APIs, and automation that connect metadata, ownership, classification, lineage, quality signals, and policy information across the data ecosystem.
Establish reusable engineering patterns that embed trust requirements into data publishing, discovery, access, consumption, change, and retirement.
Stay hands-on through prototypes, production code, design reviews, and the resolution of complex technical problems.
Lead conversations and build alignment
Serve as a technical spokesperson for the group in architecture discussions, planning forums, domain engagements, and leadership reviews.
Facilitate discussions among stakeholders with different priorities, surface disagreements constructively, and guide decisions toward clear outcomes.
Explain technical choices, business implications, risks, and costs to both engineering and nontechnical audiences.
Challenge assumptions respectfully, incorporate feedback, and help teams reach workable agreements on standards, ownership, and implementation.
Document decisions, clarify responsibilities and dependencies, and follow through on commitments across teams.
Build relationships that enable adoption through credibility, collaboration, and influence.
Make governance practical and sustainable
Partner with governance, security, privacy, and domain stakeholders to translate agreed requirements into implementable controls and traceable evidence.
Help domain teams define data contracts, quality expectations, ownership responsibilities, and lifecycle practices supported by shared platform capabilities.
Connect quality and reliability signals to accountable owners, consumer communications, and remediation workflows.
Evaluate build, buy, and integration choices based on interoperability, usability, reliability, operating cost, and long-term flexibility.
Measure success through improvements in approved data use, adoption, reliability, reuse, and operational effort.
Prepare the foundation for AI consumption
Develop ways to make business meaning, provenance, quality status, and permitted-use information available to applications and AI through supported interfaces.
Partner with AI and platform teams on governed access to data and context, including traceability and defined behavior when required trust information is missing.
Support shared semantic definitions and metadata models while preserving clear accountability within business domains.
Strengthen the team
Mentor engineers in system design, technical judgment, stakeholder engagement, and leadership.
Raise engineering standards for reliability, maintainability, testing, observability, and documentation.
Help engineers take broader ownership and communicate their recommendations effectively.
What you bring
A track record of designing, building, and operating production software or data platforms, with demonstrated impact across multiple teams.
Deep knowledge of metadata management, data governance, lineage, data quality, privacy engineering, access controls, or closely related platform domains, grounded in practical delivery.
Hands-on expertise building or extending metadata and catalog platforms such as Atlan, Alation, DataHub, OpenMetadata, or comparable systems.
A practical understanding of federated ownership models, data stewardship, semantic models, business glossaries, or certified metrics.
The ability to work across warehouse, lakehouse, streaming, and data transformation environments.
Demonstrated delivery of data contracts, automated lineage, quality checks, or policy as code.
Sound judgment in translating ambiguous business or policy requirements into clear technical designs and delivered outcomes.
Proven ability to lead initiatives across teams without direct reporting authority.
Skill in leading difficult technical or organizational conversations, resolving competing priorities, and securing clear decisions and commitments.
Strong written and verbal communication, including architecture proposals, decision documents, and presentations tailored to different audiences.
A collaborative approach grounded in listening, respectful challenge, and shared accountability.
A commitment to mentoring engineers, supported by examples of improving the effectiveness of the teams around you.
What would be valuable
Strong software engineering skills, including proficiency in a language such as Python, Java, or Go, and practical SQL experience.
Experience with distributed systems, APIs, integrations, and cloud data infrastructure, including sound judgment about reliability, consistency, security, and failure handling.
Experience implementing controls that generate operational evidence.
Delivering governed data or context services for analytics, applications, machine learning, or AI agents.
Leading platform adoption, modernization, or migration across organizational boundaries.
Representing technical work through internal forums, technical writing, communities of practice, or external presentations.
What success looks like
Partner teams understand the technical direction, the decisions required, and their responsibilities.
Cross-team discussions produce documented decisions, accountable owners, and sustained follow-through.
Priority workflows demonstrate connected governance capabilities in production, supported by clear operating ownership.
Producers and consumers can access relevant meaning, ownership, lineage, quality, and permitted-use information within their workflows.
Shared patterns reduce repeated implementation work and manual coordination.
Engineers across the group grow in technical judgment, communication, and leadership.
#LI-KS1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$216,200
—
$324,400 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: New York, NY, USA
About the Role
We're hiring a Sr. Growth Marketing Manager to own and drive measurable growth outcomes across
Chime Enterprise's B2B2C funnel
— the path that turns eligible employees at our employer partners into enrolled, funded, and engaged Chime members.
Chime Enterprise is Chime's B2B business, with a vision to be the premier HR benefits platform dedicated to holistic financial wellness. Our flagship product, Chime Workplace, gives employers an all-in-one financial wellness suite at no cost — spanning capital management (including MyPay at Work), capital growth, credit building, and rewards and loyalty (Salt). Sales and Customer Success win and onboard employer partners; once a partner is live, we gain access to their workforce — their
eligible employees
. Converting those eligible employees into Chime members is the challenge this role owns, and mastering it unlocks one of the most powerful and defensible distribution channels at Chime.
This role is embedded directly within the cross-functional Chime Enterprise growth effort and operates as the growth owner, not just a marketing advisor. You'll sit at the intersection of growth strategy, experimentation, performance analysis, and product marketing craft: identifying opportunities, prioritizing and running experiments, and driving metric movement against clear goals. While the role retains core product marketing strengths — research, positioning, and messaging — it goes further by owning results and tradeoffs.
In this role, you can expect to
Growth Ownership & Strategy
Own end-to-end growth strategy and outcomes for Chime Enterprise's employee-side funnel, from opportunity sizing through roadmap delivery against quarterly and annual goals.
Serve as the embedded growth lead for Enterprise, co-owning planning with Enterprise Product, Engineering, and Analytics and with Growth Marketing's channel teams.
Build a repeatable model for converting eligible employees into members that scales across partners rather than being rebuilt deal by deal.
Funnel & Experimentation
Drive performance across the B2B2C funnel — worksite awareness, enrollment, funding, direct deposit, and early retention — with deep ownership of employer landing pages, eligibility flows, and in-product onboarding.
Own the Enterprise experimentation roadmap, designing reads that hold up at partner-sized cohorts and deciding what to scale, iterate, or sunset.
Lead creative and messaging execution for experiments and launches across paid, lifecycle, and owned surfaces.
Offers & Qualified Acquisition
Own incentives, promotions, and offers that drive qualified acquisition of primary banking relationships — balancing cost per enrollment, activation quality, and long-term value, within partner agreement and compliance guardrails.
Partner with Lifecycle to connect enrollment, onboarding, and retention into one journey.
GTM & Measurement
Lead GTM for employer launches, building the playbooks, campaign kits, and reporting that Sales, Customer Success, and GTM/Ops reuse at every go-live.
Track pacing against goals and translate results into clear briefs and recommendations for Enterprise and Growth Marketing leadership.
To thrive in this role, you have
8+ years of experience in growth marketing, product marketing, performance marketing, or a related role (level dependent).
Proven experience driving measurable growth through experimentation and optimization, including owning a funnel metric end to end.
Experience marketing to end users through a partner, employer, or channel relationship — B2B2C, workplace or benefits marketing, marketplace, or embedded distribution — and comfort operating when you don't fully control the audience or the channel.
Strong analytical skills; ability to define success metrics, track performance, extract insights, and reason clearly about statistical confidence when sample sizes are constrained.
Experience partnering closely with Product, Engineering, and Analytics teams, plus commercial partners like Sales and Customer Success.
Strong storytelling and communication skills — able to translate insights into action, and to speak credibly to both internal stakeholders and external HR partners.
Strong executive communications and the ability to influence and instill confidence.
Nice to have: HR tech, benefits, payroll, or earned wage access experience; familiarity with tools like Looker, Braze or Customer.io, and web experimentation platforms; comfort operating in a regulated environment.
#LI-Onsite #LI-AM1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$150,000
—
$208,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: Singapore
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As the founding leader of Applied AI Solutions Architecture in Singapore, you will drive the adoption of frontier AI by enabling the deployment of Anthropic's products (Claude for Enterprise, Claude Code, and API) across ASEAN enterprises and digital-first organizations. You'll leverage your technical skills and consultative sales experience to drive positive AI transformation that addresses our customers' business needs, meets their technical requirements, and provides a high degree of reliability and safety.
You'll be responsible for building and leading the ASEAN Applied AI team from the ground up. Applied AI comprises Solutions Architects, Product Engineers, and Finetuning Engineers. You will establish processes and best practices for the region's technical pre-sales engagements based on your years of experience, help each team member achieve success, high productivity, and career growth, and represent Anthropic as a technical lead on some of its most important partnerships across ASEAN.
In collaboration with the Sales, Product, and Engineering teams globally and locally, you'll help enterprise partners across ASEAN incorporate leading-edge AI systems into their cutting-edge products and platforms. You will employ your excellent communication skills to explain and demonstrate complex solutions persuasively to technical and non-technical audiences alike. You will play a critical role in identifying opportunities to innovate and differentiate our AI systems, while maintaining our best-in-class safety standards.
Responsibilities
Build and manage the foundational team of Applied AI professionals in ASEAN regions (Solutions Architects and Product Engineers) providing both technical guidance and career development
Set goals and reviews for your team, promoting growth and output
Work with a handful of highest-value enterprise customers across ASEAN on their overall AI adoption strategies, focusing on pre-sales technical excellence including use case scoping, technical champion building, and POC execution
Partner closely with your aligned GTM leadership to understand customer requirements & co-build GTM strategies to drive adoption for ASEAN enterprise customers
Contribute to thought leadership through conference presentations, webinars, and technical content creation within the ASEAN market
Own the technical portions of pre-sales engagements, ensuring your team provides compelling demos and validates enterprise customer ROI from Anthropic products
Drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business outcomes
Travel regularly to customer sites across ASEAN for executive-level sessions, technical workshops, and building relationships
Establish a shared vision for creating solutions that enable beneficial and safe AI in technology products
Lead the vision, strategy, and execution of innovative solutions that leverage our latest models' capabilities
Stay current with emerging AI/ML trends and competitive landscape in the ASEAN enterprise tech sector, including the region's highly regulated industries (financial services, government, resources)
You may be a good fit if you have
15+ years of experience as a Solutions Architect, Sales Engineer, or similar pre-sales technical role
5+ years of technical go-to-market management experience, specifically managing pre-sales teams
Experience working with ASEAN enterprise customers and understanding local business culture, procurement processes, and decision-making dynamics across ASEAN
Familiarity with the ASEAN regulatory landscape (e.g., Singapore Privacy Principles, APRA CPS 234, data sovereignty requirements) and how it impacts enterprise AI deployments
Experience with the unique technical requirements and technical procurement process of enterprise tech companies
Deep technical proficiency with enterprise AI deployments, API integrations, and production LLM use cases
Have an organizational mindset and enjoy building foundational teams in a relatively unstructured environment
Have excellent communication, collaboration, and coaching abilities
Are comfortable dealing with highly uncertain, ambiguous, and fast-moving environments typical of the tech industry
Strong executive presence and ability to foster deep relationships with technical leaders and engineering teams
Have at least a high level familiarity with the architecture and operation of large language models and/or ML in general
Experience with prompt engineering, LLM evaluation, and architecting AI-powered systems
Make ambiguous problems clear and identify core principles that can translate across scenarios
Have a passion for making powerful technology safe and societally beneficial
Think creatively about the risks and benefits of new technologies, and think beyond past checklists and playbooks
Stay up-to-date and informed by taking an active interest in emerging research and industry trends
Understanding of developer tooling, SDKs, and technical integration patterns common in enterprise tech companies
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Brighton, United Kingdom
We’re FuturLab, the award-winning game studio behind PowerWash Simulator, the Velocity series, Peaky Blinders Mastermind, and many more awesome games.
We are looking for an experienced game designer with a strong eye for detail and a passion for creating unique unorthodox experiences to join our team on a 6-Month Fixed Term Contract.
Working closely with the Design Director, the Senior External Game Designer will oversee the design of multiple projects that are primarily designed and created by external partners. Each project will require a different level of involvement with regards to the game’s design.
They will take ownership of all game design aspects of the projects and be confident and effective in providing direction to members of the external teams across all disciplines.
The Senior External Game Designer will also assist on internal projects when necessary.
Core Responsibilities:
- Own and maintain the design vision and quality of a portfolio of externally developed game projects.
- Collaborate with internal stakeholders to ensure each project is aligned with product, franchise and company goals.
- Define design goals, pillars, principles and requirements for each project.
- Identify and document the success criteria for each project.
- Forsee risks or issues with a game’s design or feature before implementation and provide clear reports on these for review by internal stakeholders.
- Provide clear verbal and written feedback throughout the development of each project.
- Assess and provide the suitable level of hands-on involvement for each project and each development stage within them.
- Empower the external teams to take ownership of the design as much as possible.
- Recognise and adapt when a project needs an adjustment to their level of design input.
- Review and feedback on design documentation, specifications and feature designs at an implementation level.
- Work with external designers to solve design problems and optimize the gameplay experience.
- Identify risks or gaps to the design and work with the external partners to resolve them, escalating to the Design Director if necessary.
- Regularly play and assess the projects and use feedback from internal playtest sessions to inform design decisions and improvements.
- Ensure external partners always understand and meet the high-level creative goals of the project.
- Assist with design work on internal projects when necessary.
Requirements
- A passion for playing and creating games.
- Employed as a Game Designer on at least one commercial game from conception to completion.
- Excellent understanding and working knowledge of the Unity game engine.
- Demonstrable level design experience.
- Demonstrable experience in providing detailed verbal and written feedback for other designers’ work.
- Excellent interpersonal skills and a proven ability to liaise effectively with all game development disciplines.
- Deep understanding of game design and mechanics.
Benefits
- Competitive salary (dependent on experience)
- Performance related bonus.
- Monday to Friday 9am - 5pm (No weekends, No overtime, No Crunch!)
- 27 days of paid annual leave, including 21 standard days, 3 days over the Christmas closure, 2 discretionary 'Duvet Days,' 1 day to celebrate your birthday, plus all 8 UK bank holidays and an extra day off for our very own FuturLab bank holiday! (Pro-rated for FTC)
- Opportunities to attend and speak at gaming events/conferences.
- Free MS Game Pass or PS+ subscription
- Free game codes, game swag and merchandise.
- Bike2work scheme.
- Enhanced Maternity - 9 months full pay (statutory benefit topped up by FL)
- Paternity leave - 8 weeks full pay
- Enhanced Sick Pay.
- Enhanced Pension.
- Remote therapy service through Spill -8 x 50-minute virtual sessions over 6 months whenever you need them. Unlimited ‘ask a therapist’ text questions.
- Eye tests & standard glasses for display work.
- Amazing offices with a great culture.
FuturLab foster an inclusive and welcoming culture, check out the Life at FuturLab page (
www.futurlab.co.uk/life-at-futurlab
) for reasons why you’d love working here!
If you have the skills, experience and passion for the role then please get in touch as we’d love to hear from you!
Apply here
Senior External Game Designer - 6-Month FTC - (UK Only - Remote/Hybrid-Brighton) - FuturLab Ltd
with a cover letter.
Equal Opportunities
We welcome applicants from all backgrounds and are committed to making reasonable adjustments to the recruitment process as required, please add any adjustment requests to your application.
Candidates without a valid UK work Visa cannot be considered.
Location: Bengaluru, India
We are looking for a Senior Data QE Engineer with solid experience in ETL testing and data validation, and strong SQL skills. You will design and run data quality tests, validate pipelines end to end, reconcile source and analytical data, and give engineering and business teams evidence for release decisions.
You will also automate comparisons in Python, work with Airflow pipeline runs, and use AWS and Grafana to observe pipeline health.
You will use an AI coding assistant to analyze data and author SQL, Python, and quality checks, and you will review generated output before it is used.
This position is intended for Hyderabad-based candidates who are available to work from the office.
The client runs a large application landscape and the analytical datasets behind it. Data moves from PostgreSQL sources on AWS into Snowflake through orchestrated pipelines. Quality for that data is part of delivery: test design, checks on movement and transformation, quality metrics, and practical help when data has to be corrected.
Data QE engineers own that hands-on work for data moving from source systems into analytical datasets, from test design through execution, investigation, and release-readiness reporting.
Own data quality for data moving from source systems into analytical datasets, from test design through execution, investigation, and reporting.
Design, implement, and execute data quality tests, and publish quality metrics and dashboards that producing and consuming groups can use.
Validate pipelines end to end, covering movement, transformation, completeness, history, freshness, and compliance.
Write reconciliation, drift, and quality SQL on Snowflake layered models (raw, history, silver, and gold), including slowly changing dimensions and merge behavior.
Validate PostgreSQL sources with consistent snapshot counts and checks that logical replication kept the expected data.
Use logical and physical data models and data contracts to assess downstream impact and set quality coverage.
Automate data comparison and reconciliation in Python with pytest, and keep the checks in GitHub.
Trigger pipeline runs in Airflow and read task results into the quality verdict.
Investigate quality issues and support remediation with the groups that produce and consume the data.
Design failover, outage, and volume tests and judge the evidence, including recovery time and recovery point. The platform team executes destructive and chaos tests.
Run read-only checks in pre-production and production.
Integrate quality checks with CI/CD on GitHub Actions or an equivalent tool.
Use AWS and Grafana to observe pipeline health, including CloudWatch metrics, secrets metadata, and container platform state.
Check classification, masking, and retention against the stated data rules.
Track defects to closure in Jira and keep test cases and results in TestRail.
Provide quality evidence, risks, and readiness input for releases.
Use an AI coding assistant to analyze data and author SQL, Python, and quality checks, and review generated output before it is used.
Senior-level data quality engineering experience in ETL testing and data validation.
Strong SQL and Snowflake data-modelling experience, including layered raw, history, silver, and gold models, reconciliation and drift queries, and slowly changing dimensions and merge behavior.
Experience with logical and physical data models and with assessing the downstream impact of schema and data-contract changes.
Experience validating PostgreSQL sources, including consistent snapshot counts and logical replication.
Hands-on Python automation for data comparison and reconciliation, using pytest or an equivalent framework.
Experience running and reading orchestrated pipelines in Airflow or an equivalent scheduler.
Experience validating data movement, transformation, completeness, history, freshness, and compliance from source systems into analytical datasets.
Experience diagnosing data quality issues and supporting remediation.
Experience integrating data quality checks with CI/CD using GitHub Actions or equivalent tools.
Experience with test management and defect tracking in TestRail and Jira.
Working knowledge of AWS and Grafana for pipeline observation, including CloudWatch, secrets management, and container platforms.
Experience designing resilience tests and judging evidence for failover, outage, volume, and recovery objectives.
Working knowledge of data classification, masking, and retention checks.
Experience producing data quality metrics, reports, and dashboards.
Experience with risk-based testing in Agile or Kanban teams.
Hands-on use of AI coding assistants (Cursor, GitHub Copilot, Claude Code, Codex, or equivalent) to author SQL, Python, and quality checks, with human review of generated output.
Ability to communicate clearly with engineering and business stakeholders.
Experience providing quality evidence, risks, and readiness input for releases.
Experience observing Snowflake Openflow or NiFi connector state well enough to recognize a stalled load.
Experience with custom cross-table data quality checks that publish results for dashboarding.
Familiarity with GenAI, LLMs, and agentic workflows for maintaining data quality checks.
Familiarity with RAG and MCP concepts for QE tooling and for generating test data.
Knowledge of AI-driven test optimization and coverage analytics (SeaLights or equivalent).
Experience with service virtualization using WireMock or an equivalent tool, so checks can run when a dependency is unavailable.
Experience specifying and reviewing dbt tests. Developers author those tests.
Location: Port of Spain, Trinidad and Tobago
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we’ve been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle – offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves – all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
Role Overview:
The Electromechanical Technician provides hands-on technical and operational support within the workshop, warehouse, yard, and field as required. The role supports equipment inspection, maintenance, repair, testing, preparation, and mobilization while ensuring work is completed safely, efficiently, and properly documented.
The position requires a self-driven and flexible individual capable of supporting multiple workshop activities with limited supervision.
Reports to:
Workshop Supervisor / Maintenance Supervisor
Level:
Technician II
Key Responsibilities
Perform preventive and corrective maintenance on mechanical, electrical, hydraulic, pneumatic, and electromechanical equipment.
Inspect, troubleshoot, repair, and function-test equipment and associated systems.
Support equipment preparation, mobilization, demobilization, and post-job maintenance.
Assist with multiple workshop scopes including maintenance, testing, inspection, equipment preparation, and general technical support.
Read and interpret electrical schematics, mechanical drawings, equipment manuals, and technical documentation.
Identify equipment defects and recommend required repairs, parts, or corrective actions.
Maintain accurate maintenance, inspection, defect, and equipment service records.
Prepare clear and professional technical reports covering work completed, findings, recommendations, and outstanding actions.
Use
Microsoft Word, Excel, Outlook, and Teams
effectively for reporting, tracking, communication, and coordination.
Assist with equipment, tools, spare parts, and consumable control within the workshop and warehouse.
Maintain good housekeeping and ensure tools, equipment, and work areas remain safe and serviceable.
Take ownership of assigned tasks and communicate progress, delays, material requirements, or technical concerns.
Support other workshop and operational activities as priorities change.
Follow company HSE procedures, risk assessments, work instructions, and manufacturer recommendations.
Requirements
Technical Diploma or Certificate in Electromechanical, Electrical, Mechanical Engineering, Industrial Maintenance, or similar discipline.
Preferably 2–3 years of relevant industrial, workshop, or maintenance experience.
Practical mechanical and electrical troubleshooting experience.
Ability to use hand tools, power tools, and electrical diagnostic equipment safely.
Ability to read technical drawings, schematics, and equipment manuals.
Competent in Microsoft Word, Excel, Outlook, and Teams.
Good written communication and report-writing skills.
Experience with hydraulic, pneumatic, electrical, pumps, compressors, generators, or similar industrial equipment is an advantage.
Key Competencies
Strong safety awareness
Mechanical and electrical troubleshooting
Good technical report writing
Microsoft 365 proficiency
Self-motivated and able to work with limited supervision
Good organization and attention to detail
Ability to manage and prioritize multiple tasks
Flexible and willing to support different workshop scopes
Good problem-solving ability
Strong teamwork and communication
Accountable for completing and closing out assigned work
Benefits
At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects.
We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business.
Diversity & Inclusion
EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.
Location: United States
Who we are:
Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks.
In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company.
Introduction:
We’re looking for a phone-first BDR to create new pipeline for our endpoint management and patch management platform. You’ll prospect for IT and security leaders, open conversations around endpoint visibility, patching, vulnerability reduction, and operational efficiency, and book qualified meetings for the sales team.
This role is best suited to someone with SaaS outbound experience who is comfortable making cold calls and learning a technical product. Experience selling endpoint management, cybersecurity, IT operations, infrastructure, backup, RMM, or MSP solutions is a must-have skill
What you’ll do
Build pipeline through cold calling, email, LinkedIn, and account research
Prospect IT and security buyers, including CIOs, CISOs, IT directors and managers, security leaders, IT infrastructure leaders, and endpoint teams
Identify challenges involving patching, endpoint visibility, vulnerability exposure, manual IT processes, and device management
Run effective opening conversations and qualify potential opportunities
Partner closely with Account Executives on account strategy and meeting handoffs
Maintain accurate prospecting and qualification notes in Salesforce
Test messaging and help improve the outbound process as the team grows
Requirements
What we’re looking for
Experience selling endpoint management, patch management, vulnerability management, cybersecurity, RMM, IT operations, backup, disaster recovery, or infrastructure software
At least 6–12 months of B2B outbound experience in an SDR, BDR, inside sales, or new-business role
Experience prospecting IT or security buyers, such as CIOs, CISOs, IT directors, infrastructure leaders, security leaders, endpoint teams, or MSPs
Comfortable using cold calling as a primary pipeline-generation channel
Experience creating net-new pipeline rather than primarily managing inbound leads or existing accounts
Able to understand a technical product and communicate relevant business value to IT and security professionals
Strong discovery, objection-handling, and written communication skills
Self-directed and comfortable working in a growing environment where every process may not already be established
Benefits
A collaborative environment encouraging you to own your domain and implement best practices
Stable income, benefits, flexible working hours, and opportunities for promotion.
Friendly and professional peers, eager to help and help you grow.
A multitude of interesting challenges and opportunities.
Location: Jazan, Saudi Arabia; Jeddah, Saudi Arabia
The Reliability Engineer is responsible for ensuring the reliability, availability, efficiency, and safety of equipment and systems used in gasification and power generation operations. The role focuses on implementing preventive and predictive maintenance strategies, investigating equipment failures, analyzing performance data, and driving continuous improvement initiatives to minimize downtime and optimize asset performance.
If selected, the work location would be onsite at
Jizan, Saudi Arabia.
Responsibilities
Monitor equipment performance and reliability, identifying potential risks and areas for improvement.
Develop and implement preventive and predictive maintenance strategies to minimize equipment failures and unplanned downtime.
Conduct Root Cause Analysis (RCA) and failure investigations to identify and address recurring equipment issues.
Analyze equipment performance data, maintenance records, and reliability trends to recommend improvements.
Apply reliability methodologies such as Reliability-Centered Maintenance (RCM), Failure Mode and Effects Analysis (FMEA), and Total Productive Maintenance (TPM).
Collaborate with operations and maintenance teams to improve equipment availability and operational efficiency.
Ensure compliance with applicable safety, environmental, and industry standards.
Prepare reliability reports, risk assessments, and recommendations for stakeholders.
Identify and implement continuous improvement initiatives using reliability tools and emerging technologies.
Requirements
Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related engineering discipline.
5–8 years of relevant experience in reliability engineering or maintenance management, preferably within the energy, gasification, power generation, or industrial sector.
Strong understanding of reliability engineering principles, maintenance strategies, and equipment performance optimization.
Experience with predictive maintenance techniques such as vibration analysis and thermography is an advantage.
Knowledge of reliability methodologies, including RCA, RCM, FMEA, and TPM.
Familiarity with Computerized Maintenance Management Systems (CMMS) and reliability analysis tools.
Strong analytical, troubleshooting, and problem-solving skills.
Good communication and reporting skills, with the ability to collaborate effectively with cross-functional teams.
Reliability-related certifications such as CRE or CMRP are an added advantage.
Location: Athens, Greece
Freedom24 is an online broker specializing in the US, European, and Asian stock markets, registered in Cyprus, offering a wide array of financial market services. Our team at Freedom consists of highly skilled professionals who bring dynamic energy and innovative ideas to the industry.
We are all driven by goals and have a strong belief in the power of teamwork, which is built on the strengths of each individual. We operate in a fast-paced environment and collaborate across cross-functional teams. Every team member is committed to delivering the best results, and everyone believes their work makes a meaningful impact.
Due to career advancement and a role change of one of our employees, we are currently seeking a customer support manager to join our office in Athens, Greece.
If you believe you are a great match for our team and we align with your career goals, we encourage you to explore this opportunity.
Key Responsibilities:
Handling customer inquiries regarding trading platform, accounts, deposits and withdrawals;
Resolving client issues efficiently, ensuring high-quality service and satisfaction;
Assisting clients with onboarding, KYC (Know Your Customer), and account verification processes;
Maintaining accurate records of client communications for compliance and audit purposes;
Escalating technical or complex issues to relevant teams for resolution;
Proactively addressing client concerns to prevent dissatisfaction;
Collecting and analyzing customer feedback to improve service offerings;
Identifying and addressing suspicious activities, fraudulent transactions, or potential security risks;
Collaborating with the Compliance and Risk teams to mitigate client-related risks;
Other activities as per request(s) of the Company with the skill set of the Employee.
Requirements
Bachelor’s or Master’s degree in Economics, Finance, or a closely related discipline;
At least 2 years of customer support experience in the financial industry; prior experience with a brokerage firm is an advantage;
Proficiency in both written and spoken Greek and English;
Focused on delivering excellent client service and strong communication skills.
Benefits
Work in a modern office located in the heart of Athens;
Chance to be part of an international company;
Competitive salary with quarterly KPI bonuses;
Employment contract including holidays and vacations according to the country's legislation;
50% reimbursement of the annual fee for a private insurance plan;
Professional development opportunities with potential for career growth and collaboration with a team of experts.
Athens, Greece
Hong Kong
УдалённоleadRemote, United Kingdom
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ГибридKuala Lumpur, Malaysia; This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones; Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability
ГибридMumbai, India; Noida, India; This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones; Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability
ГибридAdelaide, Australia; This includes supporting the transition toward global queues, shared case ownership and seamless customer support across regions and time zones; Strong understanding of the APAC region, with experience working across different markets, cultures and time zones while building shared global accountability
ГибридNew York, NY (HQ); Remote (US); Relocation expense coverage to NYC or SF (if needed)
ГибридГеография найма не уточнена
United States, San Mateo, CA
seniorNew York, NY, USA
headSingapore
УдалённоseniorBrighton, United Kingdom; Senior External Game Designer - 6-Month FTC - (UK Only - Remote/Hybrid-Brighton); Senior External Game Designer - 6-Month FTC - (UK Only - Remote/Hybrid-Brighton) - FuturLab Ltd; We welcome applicants from all backgrounds and are committed to making reasonable adjustments to the recruitment process as required, please add any adjustment requests to your application
seniorBengaluru, India
Port of Spain, Trinidad and Tobago; We welcome applications from candidates of all backgrounds and experiences