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Location: Dominican Republic About Us: Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills. Responsibilities: Assist medical professionals with administrative tasks such as scheduling appointments, managing patient records, and handling billing and insurance matters. Handle patient inquiries and provide accurate and empathetic responses. Coordinate with healthcare providers to ensure seamless patient care. Prepare and update medical documents, reports, and correspondence. Manage electronic health records (EHR) and maintain patient confidentiality. Collaborate with medical staff to organize virtual medical consultations. Perform basic medical research and assist in creating medical content. Requirements: Proven experience as a Medical Assistant, Medical Secretary, or similar role. Proficiency in medical terminology and understanding of medical procedures. Excellent communication skills, both written and verbal. Strong organizational skills and attention to detail. Ability to work independently and manage tasks efficiently. Proficiency in using medical software, EHR systems, and Microsoft Office Suite. Comfortable with virtual communication tools such as Zoom or Skype. High-speed internet connection and a reliable computer setup. Preferred Qualifications: Medical Assistant certification or related healthcare certification. Previous experience with telemedicine platforms. Knowledge of medical billing and insurance processes. Familiarity with HIPAA regulations and patient data privacy. What We Offer: Competitive compensation based on experience and qualifications. HMO Card Opportunity to be part of a dynamic and compassionate team. Professional development and learning opportunities. Remote work environment that allows you to contribute from the comfort of your own space. At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.

Location: Philippines We are seeking an experienced Medical Scribe with expertise in Podiatry and proficiency in Dr Chrono EMR to join our dynamic healthcare team. The ideal candidate will play a vital role in supporting our podiatrists by accurately documenting patient encounters and maintaining comprehensive electronic health records. Key Responsibilities: Accurately and efficiently document patient visits, medical histories, and treatment plans in Dr Chrono EMR. Assist podiatrists in recording and managing patient information, ensuring all data is up-to-date and compliant with healthcare regulations. Prepare and manage patient charts, including recording diagnostic test results, treatment plans, and follow-up instructions. Maintain confidentiality and security of patient information in accordance with HIPAA guidelines. Support the podiatry team with administrative tasks as needed to enhance workflow and patient care. Qualifications: Minimum of [X] years of experience as a Medical Scribe, preferably in a podiatry setting. Proficiency in Dr Chrono EMR is a must. Strong understanding of podiatry terminology and procedures. Excellent typing speed and attention to detail. Ability to multitask and work efficiently in a fast-paced environment. Strong communication and organizational skills. Knowledge of HIPAA regulations and patient confidentiality practices. Why Join Us? Competitive salary and benefits package. Opportunity to work with a dedicated and supportive healthcare team. Professional development and growth opportunities. Positive and collaborative work environment.

Location: Dominican Republic About Us: Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills. Job Overview: We are seeking an experienced and detail-oriented Bookkeeper to join our team of skilled virtual assistants. The ideal candidate will have a strong background in bookkeeping, a thorough understanding of US accounting practices, and a demonstrated ability to support US-based clients effectively. While experience in the healthcare space is highly desirable, we welcome candidates from diverse backgrounds who are eager to learn and contribute to our clients' success. Responsibilities: Manage and maintain financial records, including accounts payable and accounts receivable. Process and reconcile financial transactions and ensure accuracy in financial statements. Prepare and submit regular financial reports, summaries, and analysis to clients. Handle bank reconciliations and monitor cash flow. Assist clients in budgeting and financial planning. Collaborate with clients and internal teams to ensure compliance with tax regulations. Help clients streamline financial processes and improve overall efficiency. Provide support and guidance to clients on financial matters. Requirements: 1+ years of proven experience in US bookkeeping and accounting roles Candidate MUST be comfortable doing graveyard shift (MNL TIME) on a Fulltime basis. Candidate MUST be proficient in using QuickBooks. Candidate MUST have an Accounting Degree. Excellent understanding of financial statements, balance sheets, and income statements. Strong attention to detail and accuracy in data entry and financial record keeping. Effective communication skills, both written and verbal. Ability to work independently and meet deadlines in a remote setting. What We Offer: Competitive compensation based on experience and qualifications. One of the best HMO Card in the business Opportunity to be part of a dynamic and compassionate team. Professional development and learning opportunities. Remote work environment that allows you to contribute from the comfort of your own space. At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.

Location: Dominican Republic Angel City VA is Hiring! Are you an experienced Bookkeeper with a knack for QuickBooks and a background in working with USA clients? Do you excel in both English and Spanish communication? If so, we want to hear from you! Position: Bookkeeper Location: Remote (LATAM candidates preferred) Company: Angel City VA Pay rate: $7 per hour. Part-Time Key Responsibilities: Manage and maintain accurate financial records using QuickBooks Prepare and review financial reports Handle accounts receivable and payable Reconcile bank statements and monitor transactions Provide excellent customer service to USA clients Communicate effectively in both English and Spanish Requirements: Proven experience as a Bookkeeper, particularly with QuickBooks Strong understanding of accounting principles and financial reporting Experience working with USA clients Bilingual proficiency in English and Spanish Detail-oriented with strong organizational skills Ability to work independently and meet deadlines Why Join Angel City VA? Flexible remote work environment Opportunity to work with a diverse and dynamic team Competitive salary and benefits Professional growth and development opportunities If you meet the above qualifications and are ready to join a supportive and innovative team, apply now! Angel City VA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Location: Dominican Republic Angel City VA is Hiring! Are you an experienced Bookkeeper with a knack for QuickBooks and a background in working with USA clients? Do you excel in both English and Spanish communication? If so, we want to hear from you! Position: Bookkeeper Location: Remote (LATAM candidates preferred) Company: Angel City VA Pay rate: $7 per hour. Part-Time Key Responsibilities: Manage and maintain accurate financial records using QuickBooks Prepare and review financial reports Handle accounts receivable and payable Reconcile bank statements and monitor transactions Provide excellent customer service to USA clients Communicate effectively in both English and Spanish Requirements: Proven experience as a Bookkeeper, particularly with QuickBooks Strong understanding of accounting principles and financial reporting Experience working with USA clients Bilingual proficiency in English and Spanish Detail-oriented with strong organizational skills Ability to work independently and meet deadlines Why Join Angel City VA? Flexible remote work environment Opportunity to work with a diverse and dynamic team Competitive salary and benefits Professional growth and development opportunities If you meet the above qualifications and are ready to join a supportive and innovative team, apply now! Angel City VA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Location: Argentina About Us: Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills. Job Overview: We are seeking an experienced and detail-oriented Bookkeeper to join our team of skilled virtual assistants. The ideal candidate will have a strong background in bookkeeping, a thorough understanding of US accounting practices, and a demonstrated ability to support US-based clients effectively. While experience in the healthcare space is highly desirable, we welcome candidates from diverse backgrounds who are eager to learn and contribute to our clients' success. Responsibilities: Manage and maintain financial records, including accounts payable and accounts receivable. Process and reconcile financial transactions and ensure accuracy in financial statements. Prepare and submit regular financial reports, summaries, and analysis to clients. Handle bank reconciliations and monitor cash flow. Assist clients in budgeting and financial planning. Collaborate with clients and internal teams to ensure compliance with tax regulations. Help clients streamline financial processes and improve overall efficiency. Provide support and guidance to clients on financial matters. Requirements: 1+ years of proven experience in US bookkeeping and accounting roles Candidate MUST be comfortable doing graveyard shift (MNL TIME) on a Fulltime basis. Candidate MUST be proficient in using QuickBooks. Candidate MUST have an Accounting Degree. Excellent understanding of financial statements, balance sheets, and income statements. Strong attention to detail and accuracy in data entry and financial record keeping. Effective communication skills, both written and verbal. Ability to work independently and meet deadlines in a remote setting. What We Offer: Competitive compensation based on experience and qualifications. One of the best HMO Card in the business Opportunity to be part of a dynamic and compassionate team. Professional development and learning opportunities. Remote work environment that allows you to contribute from the comfort of your own space. At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.

Location: Colombia About Us: Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills. Job Overview: We are seeking an experienced and detail-oriented Bookkeeper to join our team of skilled virtual assistants. The ideal candidate will have a strong background in bookkeeping, a thorough understanding of US accounting practices, and a demonstrated ability to support US-based clients effectively. While experience in the healthcare space is highly desirable, we welcome candidates from diverse backgrounds who are eager to learn and contribute to our clients' success. Responsibilities: Manage and maintain financial records, including accounts payable and accounts receivable. Process and reconcile financial transactions and ensure accuracy in financial statements. Prepare and submit regular financial reports, summaries, and analysis to clients. Handle bank reconciliations and monitor cash flow. Assist clients in budgeting and financial planning. Collaborate with clients and internal teams to ensure compliance with tax regulations. Help clients streamline financial processes and improve overall efficiency. Provide support and guidance to clients on financial matters. Requirements: 1+ years of proven experience in US bookkeeping and accounting roles Candidate MUST be comfortable doing graveyard shift (MNL TIME) on a Fulltime basis. Candidate MUST be proficient in using QuickBooks. Candidate MUST have an Accounting Degree. Excellent understanding of financial statements, balance sheets, and income statements. Strong attention to detail and accuracy in data entry and financial record keeping. Effective communication skills, both written and verbal. Ability to work independently and meet deadlines in a remote setting. What We Offer: Competitive compensation based on experience and qualifications. One of the best HMO Card in the business Opportunity to be part of a dynamic and compassionate team. Professional development and learning opportunities. Remote work environment that allows you to contribute from the comfort of your own space. At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.

Location: Df, Mexico City, Mexico About Us: Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills. Job Overview: We are seeking an experienced and detail-oriented Bookkeeper to join our team of skilled virtual assistants. The ideal candidate will have a strong background in bookkeeping, a thorough understanding of US accounting practices, and a demonstrated ability to support US-based clients effectively. While experience in the healthcare space is highly desirable, we welcome candidates from diverse backgrounds who are eager to learn and contribute to our clients' success. Responsibilities: Manage and maintain financial records, including accounts payable and accounts receivable. Process and reconcile financial transactions and ensure accuracy in financial statements. Prepare and submit regular financial reports, summaries, and analysis to clients. Handle bank reconciliations and monitor cash flow. Assist clients in budgeting and financial planning. Collaborate with clients and internal teams to ensure compliance with tax regulations. Help clients streamline financial processes and improve overall efficiency. Provide support and guidance to clients on financial matters. Requirements: 1+ years of proven experience in US bookkeeping and accounting roles Candidate MUST be comfortable doing graveyard shift (MNL TIME) on a Fulltime basis. Candidate MUST be proficient in using QuickBooks. Candidate MUST have an Accounting Degree. Excellent understanding of financial statements, balance sheets, and income statements. Strong attention to detail and accuracy in data entry and financial record keeping. Effective communication skills, both written and verbal. Ability to work independently and meet deadlines in a remote setting. What We Offer: Competitive compensation based on experience and qualifications. One of the best HMO Card in the business Opportunity to be part of a dynamic and compassionate team. Professional development and learning opportunities. Remote work environment that allows you to contribute from the comfort of your own space. At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.

Location: Philippines We are seeking an experienced and customer-focused Call Center Representative to join our healthcare team. The ideal candidate will have strong call center experience, exceptional communication skills, and hands-on experience using eClinicalWorks (eCW). This role is responsible for managing a high volume of inbound and outbound calls, scheduling appointments, assisting patients, documenting interactions accurately, and ensuring an outstanding patient experience. We are specifically looking for an "All-Star" candidate who is proactive, detail-oriented, highly organized, and capable of working independently while maintaining excellent service standards. Key Responsibilities · Handle a high volume of inbound and outbound patient calls professionally and efficiently. · Schedule, reschedule, and cancel appointments accurately within eClinicalWorks (eCW). · Verify patient demographics, insurance information, and contact details. · Document all patient interactions thoroughly and accurately in the EMR system. · Identify urgent patient concerns and escalate appropriately according to established protocols. · Provide exceptional customer service while maintaining empathy, professionalism, and patience. · Follow up on patient inquiries, messages, and assigned tasks in a timely manner. · Maintain accuracy when handling patient information and appointment scheduling. · Adhere to HIPAA and company privacy policies at all times. · Collaborate with providers, medical assistants, and administrative staff to ensure smooth patient care coordination. · Meet established productivity and quality standards. Qualifications · Minimum 2 years of call center experience (healthcare call center experience strongly preferred). · Hands-on experience with eClinicalWorks (eCW) is required. · Excellent verbal and written English communication skills. · Strong customer service and patient relations skills. · Ability to multitask in a fast-paced environment. · Strong attention to detail and organizational skills. · Ability to work independently with minimal supervision. · Proficient with Microsoft Office, Google Workspace, and EMR systems.

Location: Dominican Republic We are seeking an experienced and customer-focused Call Center Representative to join our healthcare team. The ideal candidate will have strong call center experience, exceptional communication skills, and hands-on experience using eClinicalWorks (eCW). This role is responsible for managing a high volume of inbound and outbound calls, scheduling appointments, assisting patients, documenting interactions accurately, and ensuring an outstanding patient experience. We are specifically looking for an "All-Star" candidate who is proactive, detail-oriented, highly organized, and capable of working independently while maintaining excellent service standards. Key Responsibilities · Handle a high volume of inbound and outbound patient calls professionally and efficiently. · Schedule, reschedule, and cancel appointments accurately within eClinicalWorks (eCW). · Verify patient demographics, insurance information, and contact details. · Document all patient interactions thoroughly and accurately in the EMR system. · Identify urgent patient concerns and escalate appropriately according to established protocols. · Provide exceptional customer service while maintaining empathy, professionalism, and patience. · Follow up on patient inquiries, messages, and assigned tasks in a timely manner. · Maintain accuracy when handling patient information and appointment scheduling. · Adhere to HIPAA and company privacy policies at all times. · Collaborate with providers, medical assistants, and administrative staff to ensure smooth patient care coordination. · Meet established productivity and quality standards. Qualifications · Minimum 2 years of call center experience (healthcare call center experience strongly preferred). · Hands-on experience with eClinicalWorks (eCW) is required. · Excellent verbal and written English communication skills. · Strong customer service and patient relations skills. · Ability to multitask in a fast-paced environment. · Strong attention to detail and organizational skills. · Ability to work independently with minimal supervision. · Proficient with Microsoft Office, Google Workspace, and EMR systems.

Location: Philippines 🩺 Job Title: Medical Scribe Location: Remote Employment Type: Full Time 📝 Job Summary We are seeking a detail-oriented and tech-savvy Medical Scribe to join our clinical team. The ideal candidate will work closely with healthcare providers to document patient encounters in real time, ensuring accurate and timely medical records. This role is essential to improving workflow efficiency, enhancing patient care, and supporting clinical decision-making. 🔍 Key Responsibilities •     Accurately document patient history, physical exams, assessments, and treatment plans during live clinical visits •     Transcribe verbal notes and update electronic health records (EHR) with precision •     Review and edit medical documents for completeness and consistency •     Assist with coding and billing documentation under provider guidance •     Maintain confidentiality and comply with HIPAA regulations •     Collaborate with physicians and clinical staff to streamline documentation processes •     Track and manage patient follow-ups, referrals, and test results as needed 🎯 Qualifications •     High school diploma or equivalent (Bachelor’s degree in health sciences or related field preferred) •     Prior experience in a medical or healthcare setting is a plus •     Strong understanding of medical terminology and anatomy •     Proficiency in EHR systems and typing (minimum 60 WPM recommended) •     Excellent listening, communication, and multitasking skills •     Ability to work in fast-paced environments with accuracy and discretion •     Commitment to patient privacy and professional ethics 💡 Preferred Skills •     Familiarity with ICD-10 and CPT coding •     Bilingual fluency (e.g., Spanish-English) is a strong asset •     Experience with remote scribing platforms or telehealth workflows

Location: Dominican Republic 🩺 Job Title: Medical Scribe Location: Remote Employment Type: Full Time 📝 Job Summary We are seeking a detail-oriented and tech-savvy Medical Scribe to join our clinical team. The ideal candidate will work closely with healthcare providers to document patient encounters in real time, ensuring accurate and timely medical records. This role is essential to improving workflow efficiency, enhancing patient care, and supporting clinical decision-making. 🔍 Key Responsibilities •     Accurately document patient history, physical exams, assessments, and treatment plans during live clinical visits •     Transcribe verbal notes and update electronic health records (EHR) with precision •     Review and edit medical documents for completeness and consistency •     Assist with coding and billing documentation under provider guidance •     Maintain confidentiality and comply with HIPAA regulations •     Collaborate with physicians and clinical staff to streamline documentation processes •     Track and manage patient follow-ups, referrals, and test results as needed 🎯 Qualifications •     High school diploma or equivalent (Bachelor’s degree in health sciences or related field preferred) •     Prior experience in a medical or healthcare setting is a plus •     Strong understanding of medical terminology and anatomy •     Proficiency in EHR systems and typing (minimum 60 WPM recommended) •     Excellent listening, communication, and multitasking skills •     Ability to work in fast-paced environments with accuracy and discretion •     Commitment to patient privacy and professional ethics 💡 Preferred Skills •     Familiarity with ICD-10 and CPT coding •     Bilingual fluency (e.g., Spanish-English) is a strong asset •     Experience with remote scribing platforms or telehealth workflows

Location: Dominican Republic Angel City VA is looking for a Bilingual Patient Communication Specialist that serves as a key communication bridge between patients, providers, and clinic staff, ensuring accurate, professional, and culturally sensitive communication in both English and Spanish. This role is responsible for providing real-time verbal interpretation, written translation support, patient communication management, and administrative assistance related to patient care coordination. The ideal candidate will have strong bilingual communication skills, excellent grammar and writing abilities, knowledge of medical terminology, and experience in healthcare communication. This position will support patient interactions through phone calls, SMS messaging, appointment coordination, follow-up communication, and general administrative support while maintaining professionalism, confidentiality, and compliance with healthcare standards. Candidates with medical interpreter certification or formal healthcare translation training are strongly preferred. Essential Duties and Responsibilities Interpretation & Translation: • Provide accurate verbal interpretation between English and Spanish for patients, providers, and clinic staff. • Ensure accurate use of medical terminology in both languages. • Maintain cultural sensitivity and communication clarity in all interactions. Patient Communication Support • Respond to patient SMS messages professionally, accurately, and with proper grammar in both English and Spanish. • Triage patient concerns, inquiries, and communication issues, escalating cases to the appropriate department or clinical team to ensure timely follow-up and resolution. • Handle inbound and outbound patient phone calls. • Assist patients with appointment scheduling, confirmations, follow-ups, referrals, and general inquiries. • Support providers and staff with patient communication needs. Administrative & Clinical Support • Assist with communication workflows related to patient care coordination. • Document communication interactions accurately in clinic systems. • Support administrative tasks related to patient communication and scheduling. • Help manage communication queues to ensure timely responses. • Provide general support to clinical and operational teams as needed. Compliance & Quality Standards • Maintain HIPAA compliance and patient confidentiality at all times. • Ensure all communications meet clinic professionalism and quality standards. • Deliver accurate interpretation and communication support in a fast-paced clinical environment. Qualifications • Fluency in English and Spanish (spoken and written) — required. • Strong grammar, spelling, and professional writing skills in both languages — required. • Medical interpreter certification or healthcare translation certification — strongly preferred. • Previous healthcare, clinic, medical office, or patient communication experience — preferred. • Knowledge of medical terminology in both English and Spanish. • Experience handling phone systems, SMS communication platforms, and patient communication tools. • Strong organizational skills and ability to multitask. • Excellent customer service and interpersonal communication skills. • Proficiency working within the Microsoft ecosystem (Outlook, Teams, Excel, Word, and related tools). • Ability to follow established organizational policies, procedures, communication workflows, and confidentiality standards. Schedule: 1:00 PM - 9:00 PM AST.

Location: Colombia Angel City VA is looking for a Bilingual Patient Communication Specialist that serves as a key communication bridge between patients, providers, and clinic staff, ensuring accurate, professional, and culturally sensitive communication in both English and Spanish. This role is responsible for providing real-time verbal interpretation, written translation support, patient communication management, and administrative assistance related to patient care coordination. The ideal candidate will have strong bilingual communication skills, excellent grammar and writing abilities, knowledge of medical terminology, and experience in healthcare communication. This position will support patient interactions through phone calls, SMS messaging, appointment coordination, follow-up communication, and general administrative support while maintaining professionalism, confidentiality, and compliance with healthcare standards. Candidates with medical interpreter certification or formal healthcare translation training are strongly preferred. Essential Duties and Responsibilities Interpretation & Translation: • Provide accurate verbal interpretation between English and Spanish for patients, providers, and clinic staff. • Ensure accurate use of medical terminology in both languages. • Maintain cultural sensitivity and communication clarity in all interactions. Patient Communication Support • Respond to patient SMS messages professionally, accurately, and with proper grammar in both English and Spanish. • Triage patient concerns, inquiries, and communication issues, escalating cases to the appropriate department or clinical team to ensure timely follow-up and resolution. • Handle inbound and outbound patient phone calls. • Assist patients with appointment scheduling, confirmations, follow-ups, referrals, and general inquiries. • Support providers and staff with patient communication needs. Administrative & Clinical Support • Assist with communication workflows related to patient care coordination. • Document communication interactions accurately in clinic systems. • Support administrative tasks related to patient communication and scheduling. • Help manage communication queues to ensure timely responses. • Provide general support to clinical and operational teams as needed. Compliance & Quality Standards • Maintain HIPAA compliance and patient confidentiality at all times. • Ensure all communications meet clinic professionalism and quality standards. • Deliver accurate interpretation and communication support in a fast-paced clinical environment. Qualifications • Fluency in English and Spanish (spoken and written) — required. • Strong grammar, spelling, and professional writing skills in both languages — required. • Medical interpreter certification or healthcare translation certification — strongly preferred. • Previous healthcare, clinic, medical office, or patient communication experience — preferred. • Knowledge of medical terminology in both English and Spanish. • Experience handling phone systems, SMS communication platforms, and patient communication tools. • Strong organizational skills and ability to multitask. • Excellent customer service and interpersonal communication skills. • Proficiency working within the Microsoft ecosystem (Outlook, Teams, Excel, Word, and related tools). • Ability to follow established organizational policies, procedures, communication workflows, and confidentiality standards. Schedule: 1:00 PM - 9:00 PM AST.

Location: Dominican Republic We are seeking a proactive and relationship-driven Client Relationship Manager to serve as the primary point of contact for our clients, ensuring exceptional service, client satisfaction, retention, and growth. The ideal candidate is highly organized, professional, and experienced in managing client relationships in a fast-paced environment. This position is initially part time, with the potential to transition into a full-time role based on performance and business needs. This position reports directly to the Director of Operations and the Chief Operations Officer (COO) and works closely with the Virtual Assistant Manager and other members of the Client Relationship Team. Experience in Business Development, Account Management, Staffing, Healthcare, or BPO services is highly preferred and will be considered a strong advantage. Key Responsibilities: • Serve as the primary liaison between clients and ACVA. • Conduct regular client check-ins to ensure satisfaction and identify opportunities for improvement. • Build and maintain strong, long-term relationships with clients. • Address client concerns, questions, and escalations promptly and professionally. • Monitor client satisfaction and implement retention strategies. • Coordinate with internal teams to ensure client expectations are met. • Prepare and deliver client reports, updates, and performance reviews. Account Growth & Business Development • Identify opportunities to expand services within existing client accounts. • Support business development initiatives through relationship building and networking. • Participate in client discovery calls and needs assessments. • Assist in preparing proposals, presentations, and service recommendations. • Collaborate with leadership to develop strategies for client retention and growth. • Generate referrals and identify potential new business opportunities. Team Coordination • Work closely with Operations, Recruitment, and Virtual Assistant teams. • Ensure smooth onboarding of new clients and successful placement of Virtual Assistants. • Monitor client feedback and communicate improvement opportunities internally. • Follow up on action items and ensure timely resolution of client requests. Qualifications Required • 3+ years of experience in Client Relations, Account Management, Customer Success, or a similar role. • Excellent verbal and written English communication skills. • Strong organizational and time-management abilities. • Ability to manage multiple clients and priorities simultaneously. • Strong problem-solving and conflict-resolution skills. • Proficiency with CRM systems, Microsoft Office, Google Workspace, and communication platforms. • Bilingual English and Spanish skills are desirable. • Must be able to successfully pass a background check. • Must provide reliable professional references. •Strong ability to collaborate with cross-functional teams in a remote work environment. Preferred • Experience in Business Development or Sales. • Experience working with staffing agencies, healthcare organizations, virtual assistant companies, or BPO environments. • Experience managing remote teams. • Knowledge of client retention and account growth strategies. Key Competencies • Relationship Building • Customer Service Excellence • Business Development Mindset • Communication Skills • Accountability • Attention to Detail • Strategic Thinking • Follow-Up and Execution • Professionalism Compensation • Competitive compensation based on experience. • Remote work environment. • Opportunities for growth and advancement within the organization.

Location: Mexico We are seeking a proactive and relationship-driven Client Relationship Manager to serve as the primary point of contact for our clients, ensuring exceptional service, client satisfaction, retention, and growth. The ideal candidate is highly organized, professional, and experienced in managing client relationships in a fast-paced environment. This position is initially part time, with the potential to transition into a full-time role based on performance and business needs. This position reports directly to the Director of Operations and the Chief Operations Officer (COO) and works closely with the Virtual Assistant Manager and other members of the Client Relationship Team. Experience in Business Development, Account Management, Staffing, Healthcare, or BPO services is highly preferred and will be considered a strong advantage. Key Responsibilities: • Serve as the primary liaison between clients and ACVA. • Conduct regular client check-ins to ensure satisfaction and identify opportunities for improvement. • Build and maintain strong, long-term relationships with clients. • Address client concerns, questions, and escalations promptly and professionally. • Monitor client satisfaction and implement retention strategies. • Coordinate with internal teams to ensure client expectations are met. • Prepare and deliver client reports, updates, and performance reviews. Account Growth & Business Development • Identify opportunities to expand services within existing client accounts. • Support business development initiatives through relationship building and networking. • Participate in client discovery calls and needs assessments. • Assist in preparing proposals, presentations, and service recommendations. • Collaborate with leadership to develop strategies for client retention and growth. • Generate referrals and identify potential new business opportunities. Team Coordination • Work closely with Operations, Recruitment, and Virtual Assistant teams. • Ensure smooth onboarding of new clients and successful placement of Virtual Assistants. • Monitor client feedback and communicate improvement opportunities internally. • Follow up on action items and ensure timely resolution of client requests. Qualifications Required • 3+ years of experience in Client Relations, Account Management, Customer Success, or a similar role. • Excellent verbal and written English communication skills. • Strong organizational and time-management abilities. • Ability to manage multiple clients and priorities simultaneously. • Strong problem-solving and conflict-resolution skills. • Proficiency with CRM systems, Microsoft Office, Google Workspace, and communication platforms. • Bilingual English and Spanish skills are desirable. • Must be able to successfully pass a background check. • Must provide reliable professional references. •Strong ability to collaborate with cross-functional teams in a remote work environment. Preferred • Experience in Business Development or Sales. • Experience working with staffing agencies, healthcare organizations, virtual assistant companies, or BPO environments. • Experience managing remote teams. • Knowledge of client retention and account growth strategies. Key Competencies • Relationship Building • Customer Service Excellence • Business Development Mindset • Communication Skills • Accountability • Attention to Detail • Strategic Thinking • Follow-Up and Execution • Professionalism Compensation • Competitive compensation based on experience. • Remote work environment. • Opportunities for growth and advancement within the organization.

Location: Chile Job Title: Clinical Trial Nurse (Remote) Company: Angel City VA Location: Work From Home Pay Rate: $7 USD/hour About Us Angel City VA is a people-first organization specializing in talent acquisition, onboarding, and global team support. We are committed to empowering professionals across Latin America, the US, and the Caribbean with meaningful opportunities in healthcare and research. Role Overview We are seeking a Nurse with experience in clinical trials and patient recruitment to join our remote team. The ideal candidate will play a key role in supporting clinical research operations, ensuring patient safety, and driving successful recruitment strategies. Key Responsibilities •     Support clinical trial activities in compliance with protocols and regulatory standards. •     Conduct patient recruitment, screening, and enrollment for ongoing studies. •     Provide education and engagement to patients to ensure adherence and retention. •     Maintain accurate documentation and patient records. •     Collaborate with cross-functional teams to optimize workflow and communication. •     Ensure ethical and professional standards in all patient interactions. Qualifications •     Licensed Nurse (RN, BSN, or equivalent). •     Minimum 2 years of experience in clinical trials. •     Proven track record in patient recruitment and engagement. •     Strong communication skills in English and Spanish (bilingual preferred). •     Ability to work independently in a remote environment. •     Detail-oriented with excellent organizational skills. What We Offer •     Remote work flexibility. •     Collaborative, multicultural team environment. •     Opportunity to contribute to impactful clinical research. •     Competitive hourly pay rate of $7 USD.

Location: Mexico City, Mexico About Us: Angel City VA is a healthcare provider with a strong commitment to delivering exceptional medical services to patients and healthcare practitioners across the United States. Founded by a renowned doctor and a leading figure in the Clinical Research space, we have a deep-rooted understanding of the industry. We are currently in search of a dedicated and proficient Medical Virtual Assistant to become part of our team. This role offers an outstanding chance for individuals who share our passion for healthcare and exhibit exceptional organizational and communication skills. Responsibilities: Assist medical professionals with administrative tasks such as scheduling appointments, managing patient records, and handling billing and insurance matters. Handle patient inquiries and provide accurate and empathetic responses. Coordinate with healthcare providers to ensure seamless patient care. Prepare and update medical documents, reports, and correspondence. Manage electronic health records (EHR) and maintain patient confidentiality. Collaborate with medical staff to organize virtual medical consultations. Perform basic medical research and assist in creating medical content. Requirements: Proven experience as a Medical Assistant, Medical Secretary, or similar role. Proficiency in medical terminology and understanding of medical procedures. Excellent communication skills, both written and verbal. Strong organizational skills and attention to detail. Ability to work independently and manage tasks efficiently. Proficiency in using medical software, EHR systems, and Microsoft Office Suite. Comfortable with virtual communication tools such as Zoom or Skype. High-speed internet connection and a reliable computer setup. Preferred Qualifications: Medical Assistant certification or related healthcare certification. Previous experience with telemedicine platforms. Knowledge of medical billing and insurance processes. Familiarity with HIPAA regulations and patient data privacy. What We Offer: Competitive compensation based on experience and qualifications. HMO Card Opportunity to be part of a dynamic and compassionate team. Professional development and learning opportunities. Remote work environment that allows you to contribute from the comfort of your own space. At Angel City VA, we are committed to fostering an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds and experiences.