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Location: Toronto; Canada; United States Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT THE ROLE. We’re building the next generation of agentic AI infrastructure at Cohere. This team sits at the intersection of ML systems, distributed infrastructure, and developer experience, creating the platform that powers autonomous AI agents at scale. You’ll work on hard, forward-looking problems with few established patterns, including secure code execution, agent state management, model routing, identity and authentication, and resource management for long-running agent workflows. This role is a strong fit for someone who combines systems depth with ML intuition. You should be comfortable building reliable infrastructure, thinking through distributed systems tradeoffs, and understanding how emerging agentic capabilities shape platform design. WHAT YOU’LL WORK ON. - Secure execution environments for agent-generated code - Identity, authentication, and trust boundaries for agents - Model routing and orchestration across different model types and environments - Rate limiting, quotas, and resource management for agent workflows - State management, memory, and filesystem abstractions for agents. IN THIS ROLE YOU WILL: - Turn emerging ML research ideas into production-ready infrastructure - Build core platform capabilities for execution, storage, and state management - Prototype and evaluate new technologies, then help decide what should move into production - Partner with research teams to shape infrastructure based on what future agent systems will need YOU MAY BE A GOOD FIT IF YOU HAVE: - Experience building production ML infrastructure with strong systems fundamentals - Hands-on work with agentic systems, multi-agent workflows, or agent development frameworks - Familiarity with model routing and LLM provider frameworks across different model types and environments - Experience with scalable, fault-tolerant distributed systems and Kubernetes - A track record of moving quickly on prototypes and making good decisions about productionization. BONUS - Experience across on-prem, private cloud, and public cloud environments - Familiarity with storage systems, embedded databases, or filesystem abstractions - Experience with code execution sandboxes such as gVisor, Firecracker, Kata, or WASM runtimes - Interest in emerging ML infrastructure, edge inference, or browser-native models - Open-source contributions to LLM or agent infrastructure projects - Experience with identity, workload auth, or capability-based security systems. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Prague; Limassol Workplace: remote Join Azul at a pivotal moment as we expand the market for Java intelligence and observability solutions that help enterprises optimize, secure and modernize their Java environments.   As Principal Product Marketing Manager, Java Intelligence, you will be responsible for market strategy, positioning, messaging, go-to-market execution and commercial success for key areas of Azul’s Java Intelligence portfolio, including Azul Intelligence Cloud, Azul Optimizer Hub and Payara InSight.   You will shape how customers understand the value of these solutions, influence product direction in partnership with Product Management and Engineering and drive measurable business outcomes. This is a highly visible individual contributor role that requires strategic thinking, strong market instincts and the ability to lead through influence, translating complex technical capabilities into compelling business value for developers, architects, operations teams and enterprise decision-makers.     This role will ideally be based in either Prague, Czech Republic or Limassol, Cyprus   Or remotely in Europe. What You'll Do (aka Responsibilities) You will be responsible for specific areas across Azul Intelligence Cloud, Azul Optimizer Hub, and Payara InSight, working closely with other product managers and cross-functional partners. You will help shape product strategy, roadmap priorities, pricing and packaging, market positioning, and business performance for your areas. You’ll use customer insight, market data, and business results to recommend direction, build alignment, and drive decisions across product, engineering, sales, and marketing. The balance of your focus across the three products will evolve as business priorities change. These products are also closely connected to Azul’s Java runtimes: Optimizer Hub ships as part of Azul Prime, while Intelligence Cloud’s JVM Inventory supports Azul Core Oracle migration initiatives. Your work will therefore influence broader product and runtime priorities, and at times may include direct involvement with Azul Core and Azul Prime. This is an individual contributor role with no direct reports. Success will come through strong product judgment, clarity, data-driven decision making, collaboration, and the ability to influence teams and senior leaders. Responsibilities: Drive business and product outcomes. Define meaningful measures of success for your product areas and use them to guide priorities and decisions. Monitor sales, pipeline, pilot-to-production conversion, adoption, retention, and other relevant product and business metrics. Partner with sales, marketing, engineering, and leadership to understand performance, identify opportunities or risks, and adjust product direction when the data or customer feedback indicates a change is needed. Shape product strategy. Develop and recommend the multi-year direction for your areas, including where the products can differentiate, which customer segments and use cases to prioritize, and where Azul should build, partner, or integrate. Ensure your recommendations reflect customer needs, market dynamics, competitive intelligence, technical considerations, and Azul’s broader enterprise and open-source portfolio. Partner with executive leadership. Report to the VP of Product Management and work closely with the CPO, CEO, CRO, CTO, and other senior leaders. Present product strategies, roadmap recommendations, pricing considerations, customer insights, and business results clearly and credibly. Use evidence to support recommendations, invite constructive challenge, and adapt direction as new information emerges. Translate strategy into roadmap priorities. Turn product strategy into clear, sequenced, and achievable roadmap recommendations. Evaluate priorities and trade-offs across products and initiatives, build alignment with engineering, sales, and marketing, and help teams understand both what is being prioritized and why. Communicate roadmap direction effectively to internal stakeholders and customers while balancing customer needs, business opportunity, technical feasibility, and speed of execution. Develop pricing and packaging recommendations. Help shape how Intelligence Cloud is priced, packaged, and metered across Java environments of varying sizes and complexity, how Optimizer Hub is positioned and packaged as part of Azul Prime, and how Payara InSight is packaged for Azul Payara customers. Develop and test pricing models, gather feedback from customers and the field, and partner with finance, sales, and leadership to refine and implement recommendations. Lead inbound product management activities. Partner closely with engineering throughout the product development lifecycle, from requirements and design reviews through implementation decisions and release readiness. Lead customer discovery and requirements sessions, translate customer problems into clear product needs, and provide direction on UX and UI priorities. For areas involving Optimizer Hub, consider the operator experience of installing, sizing, and running the product on Kubernetes. Contribute to customer-facing technical documentation and knowledge-base content, deliver compelling product demonstrations, and continually evaluate the usability of the product. Lead outbound product management activities. Partner with marketing on positioning, product launches, sales enablement, competitive differentiation, and customer-facing content. Participate in customer and prospect conversations, support strategic deals and escalations, and conduct ongoing market and competitive research. Help ensure product messaging resonates with developers, platform teams, technical decision-makers, and executive buyers. Build technical credibility. Develop a strong working understanding of the technologies behind the products and engage effectively with engineering teams on product and technical trade-offs. You do not need to be a JVM internals expert, but you should understand JVM architecture and operating principles, including JIT compilation and warm-up, well enough to have substantive conversations with engineering and translate technical capabilities into meaningful customer and business value. What you bring (aka Experience, Skills) 8+ years experience in product management, including several years owning a product or product line end to end — strategy through launch through revenue. Track record shipping enterprise SaaS in an adjacent market: application performance monitoring, application security, observability, optimization, systems management, or log analytics. Fluency with AI tools and experience operating in an AI-first product management organization — you use them in your daily product work and have a view on where they help and where they don't. Deep technical fluency generally — you can read an architecture diagram, follow an engineering debate, and ask the question that changes the answer. Demonstrated ownership of pricing and packaging for a technical product, including the messy cross-functional work of getting a model approved and into market. Understanding of DevOps engineers, platform engineers, and developers as the key influencers in an enterprise sales cycle. Strong domain knowledge of public cloud (AWS, Azure, GCP) and Kubernetes. Excellent written and verbal communication in English — equally effective with an engineer and with a Fortune 100 CIO. Comfortable in a fully remote, async, multi-time-zone setup: self-directed, and a strong writer because writing is how decisions get made here. Comfortable in a startup-shaped environment where bringing order to chaos is part of the job. Nice to have Hands-on software or quality engineering background — you have written code and debugged production systems. Experience with open source communities. Familiarity with cloud cost optimization: how compute is provisioned, monitored, and optimized. Experience taking a new product from early traction to a durable revenue line. Working knowledge of Java and Java development tooling. Familiarity with Jakarta EE application servers (Payara, WebLogic, WebSphere, JBoss) and OpenTelemetry. Experience working across more than one product at once, especially products at different stages or sold through different motions. Experience with infrastructure software that customers deploy and operate themselves, not just SaaS. What we Offer ·         Comprehensive compensation and healthcare packages ·         Referral Program ·         Work-life balance, remote-first, paid time off, company shutdown, holidays ·         Work with top experts worldwide whom contribute to the Java ecosystem   Our Culture & Values   ·         Maniacal Customer Focus ·         Innovation & Excellence ·         Initiative & Courage ·         Impact & Influence ·         Integrity & Transparency ·         Diversity, Inclusion & Teamwork   Employment at Azul is contingent upon the completion of reference and background checks.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Build primitives for self improvement: Create the feedback loops, evaluation systems, memory, signals, and decisioning infrastructure that help long-running agents learn from outcomes and improve over time. - Build the future of long-horizon agents: Design and ship agents that pursue complex business outcomes over days, weeks, or months across voice, SMS, email, and other channels. - Turn 0-to-1 work into a platform: Identify patterns and build reusable systems, abstractions, and tools that make future Horizon agents faster and easier to launch. - Solve technically complex problems: Build across orchestration, integrations, data, memory, signals, decisioning, observability, and multi-channel engagement. - Shape the Horizon product: Surface platform gaps through hands-on implementation and work with product and engineering to define Horizon’s architecture and roadmap. - Create a clean path beyond the POC: Once a solution is validated, translate what you built into durable product capabilities and enable a successful handoff for continued deployment. WHAT YOU’LL BRING - Experience building and scaling end-to-end production systems. - Strong platform and systems engineering fundamentals. - The ability to move between customer problems, product design, and technical implementation. - Strong technical judgment in ambiguous, fast-changing environments. - A builder’s mindset and the ability to take products from zero to one. - Comfort working directly with customers and understanding complex business processes. - High agency, adaptability, and clear communication. - At least two years of professional software engineering experience - Experience with Python, TypeScript, or Go and React. EVEN BETTER... - Experience as a founder, founding engineer, or early engineer at a startup. - Experience building workflow, orchestration, event-driven, or distributed systems. - Experience developing platforms or reusable infrastructure for other engineers. - Experience building or deploying AI and LLM-powered products. - Familiarity with enterprise integrations, APIs, data pipelines, and systems of record. - Experience working in complex industries such as financial services or healthcare. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO The agent must collect and use a card number but can never see it. This work sits across four hard technical domains: payments, security, real-time voice, and LLMs. Voice is the core challenge. A caller speaks or types a card number in a live, low-latency audio stream, and the digits must never reach the model, while the model stays on the call. Sierra owns every system that touches card data, and one small team owns it end to end across three workstreams: Platform, Product, and Safety & Integrity. Customers keep their own telephony and payment gateways. Payments is live in production for some of the largest consumer enterprises, on a platform that handles hundreds of millions of calls a year. The platform is certified to PCI DSS Level 1. - Build real-time card capture for voice: intercept keypad and spoken digits in a live audio stream, upstream of the agent runtime in a network-segmented environment, while the LLM stays live on the call. Make it work across every telephony provider and protocol Sierra supports. - Build and extend the tokenization platform: agents receive and send short-lived tokens, and the platform swaps a token for the real value only when it calls the customer's payment gateway. - Own the payments egress control plane: every destination for card data is approved, versioned with the agent release, and enforced by infrastructure below the application, not by convention. - Make payment actions correct: an at-most-once action primitive in the Agent SDK, validated amounts and items, and monitoring that compares what the agent said about a payment with what really happened. - Keep card data out of places it should not be: deterministic detection in the agent's hot path that catches what general-purpose models miss. No LLM, including any we build ourselves, ever sees a plaintext card number. - Make payments self-serve: one payments API across Agent Studio, the Agent SDK, and Ghostwriter, Sierra's agent-building agent; gateway middleware that developers write against tokens; and support for single-tenant and customer-cloud deployments. Any team can add payments to an agent without a payments engineer in the loop. - Grow the platform beyond cards: extend tokenization into a privacy vault for all PII. WHAT YOU'LL BRING - 5+ years building backend, platform, or infrastructure systems, with a track record of shipping and operating high-reliability services in production. - A deep security instinct. You design as though every component will eventually be compromised, and you reason naturally about blast radius, least privilege, and making bad states impossible rather than reacting to them. - Rigor about correctness under failure: retries, idempotency, at-most-once behavior, and clear handling of timeouts and unclear results from external systems. - Fluency in a systems language (we use Go) and comfort owning critical systems end to end, from design through production and on-call. - Range and ownership. You like a small team with broad scope, you build clean abstractions over messy external systems, and you're never satisfied solving a problem once per customer. - Clear communication. You can explain a design or a risk to other engineering teams and to non-engineers. - Degree in Computer Science or a related field, or equivalent professional experience. You don't need payments experience. The engineers who built this platform came from backend, infrastructure, and security work, not payments. We care more about how you build correct, secure systems than about the word "payments" on your resume. EVEN BETTER… - Real-time or streaming systems: voice, telephony, media, or low-latency pipelines. - Applied cryptography and key management, network isolation, egress control, or cloud security. - Platforms other engineering teams build on, such as APIs, SDKs, and self-serve developer services. - Deployments into customer-owned clouds or single-tenant environments. - Customer-facing technical work, such as architecture reviews with customers. - Setting technical direction on ambiguous, high-stakes problems. - Payments, fintech, or another sensitive-data domain such as healthcare or identity. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO When someone calls an airline, texts a retailer, or opens their bank's app and talks to a Sierra agent, our systems carry that conversation. Phone calls, SMS, WhatsApp, email, and the chat inside our customers' apps all run through this team. AI voice, chat, and messaging agents are new and they must operate with global communication networks. Nobody has fully solved how to make the two work together at the speed of a real conversation. We have to solve it for millions of calls, and you will be building the future of how entire industries will operate with AI agents. Demo: Finding the perfect stay https://sierra.ai/resources/videos/demo-finding-the-perfect-stay Demo: Flight disruption recovery https://sierra.ai/resources/videos/demo-flight-disruption-recovery - Multi-modal: Make one conversation work across voice, text, and screen. A customer can start by talking, switch to typing on a crowded train, send a photo of a broken part, and get a link or a form back on screen. The agent remembers everything, whichever way the customer talks and personalizes it. You will build on the frontier here, and decide what it should feel like. - Make AI voice feel like a real conversation. Every call crosses carriers, telephony networks, and contact centers around the world before it reaches our agent. Making AI agents feel lively and real across global infrastructure is a critical problem to get right for end users. - Give personal AI agents a safe way in. More people now have their own AI assistants. Today a company can either block them or hand them the user’s full account access. The Personal Agent Protocol https://personalagentprotocol.org/ is an open standard that offers a better option: a safe way for personal agents to work with a company and its Sierra agent. You’ll help build it. - Build the agent experience inside the app. ChatKit is our library of native iOS, Android, and web components for talking to an agent. It covers voice controls, live waveforms, transcripts, and chat. Customers use it to build an agent experience inside a customer’s flagship app, not like a widget added on top. You decide what those components are and how they behave. - Get every call to the right agent. You’ll build and own our global telephony stack: SIP, WebRTC, the Sierra Voice Protocol and our integrations with major contact-center platforms. That means millions of calls and messages, and every one of them reaching the right agent. - Put Sierra on every channel. SMS, WhatsApp, RCS, email, LINE, Messenger and Instagram. You’ll build the tools that let developers launch a new channel on their own, delivering value in hours not weeks. WHAT OWNERSHIP LOOKS LIKE - A bias for shipping. You move fast, and you finish what you start. - Curiosity about the hard parts. You go deep where other engineers avoid going: protocols, edge cases, and end to end multi-modal experiences. - An AI-native way of building. You not only use AI tools every day, it is ingrained in the way you operate and think. You’ve deleted all old priors and re-invented the way you and your teams work from the ground up. Come ready to tell us about something you built that you couldn’t have built 6 months ago. - An obsession with the details. When one call in ten thousand fails, you want to know why. You obsess about the product experience and pixels as much as you do latency and reliability. - Strong backend fundamentals. You can also work comfortably across backend, infra, mobile and web. - 3+ years building production software that real users depend on. WHAT YOU'LL BRING - A passion for being on the frontier of AI products. - Pride in building reliable, maintainable, and secure systems that scale. - Motivation and high-agency to drive outcomes in a high-autonomy culture. - 4+ years hands-on experience building production systems. - Degree in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - Experience building AI products for enterprise or consumers - Experience building native SDKs for iOS (Swift) or Android (Kotlin) - Experience building messaging apps, voice apps or voice agents - Experience with SIP, WebRTC, Twilio or contact-center platforms - Experience with real-time, low-latency distributed systems None of these are required. If the problems above excite you, we’d love to hear from you. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Reporting & Experimentation: Build a system for analyzing and visualizing millions of data points about agent performance. Enable agent developers to run A/B test their agents to make data-driven decisions about agent behavior. - Data Exploration: Build Explorer, the equivalent of ChatGPT + AI-powered clustering over conversational data. - Monitoring: Build systems for proactively monitoring agents for defects or new patterns. WHAT YOU'LL BRING - A passion for being on the frontier of AI products. - Motivation and high-agency to drive outcomes - we have a high-autonomy culture and each team member has lots of agency to overcome obstacles and achieve customer impact. - Alignment to our company values throughout your work, notably finding a balance between Craftsmanship, Customer Obsession, and Competitive Intensity. - 4+ years hands-on experience building production products and systems. - Experience and comfort to build and ship full-stack solutions. - Degree in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - Experience building AI-powered products. - A sharp eye for design. - Experience with Go and Typescript. - Experience building developer tooling, programming languages, or databases. - Leadership experience on technical projects or teams. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Simulation & Benchmarking: How can we craft a simulation platform to test AI agents against every real-world scenario imaginable? (See 𝜏-Bench https://sierra.ai/blog/benchmarking-ai-agents) - Content Management: How do we create intuitive, no-code tools that allow anyone to guide and test AI agents? - Agent Development Lifecycle: How do we adapt traditional software development methodologies to accommodate AI agents’ non-deterministic behavior, natural language interactions, and reliance on large language models? (See Sierra’s ADLC https://sierra.ai/blog/agent-development-life-cycle) - Generative Agent Development: How do we accelerate agent creation using generative tools like Cursor and Claude Code? Can we build self-improving systems based on real-world interactions, customer-driven feedback, and self-play? WHAT YOU'LL BRING - A passion for being on the frontier of AI products. - Motivation and high-agency to drive outcomes - we have a high-autonomy culture and each team member has lots of agency to overcome obstacles and achieve customer impact. - Alignment to our company values throughout your work, notably finding a balance between Craftsmanship, Customer Obsession, and Competitive Intensity. - 4+ years hands-on experience building production products and systems. - Experience and comfort to build and ship full-stack solutions. - Degree in Computer Science or related field, or equivalent professional experience. EVEN BETTER... - Experience building AI-powered products. - A sharp eye for design. - Experience with Go and Typescript. - Experience building developer tooling, programming languages, or databases. - Leadership experience on technical projects or teams. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO - Build the core systems that power agents. You’ll work on the Agent SDK — the orchestration engine, runtime, and primitives that define how agents reason, take actions, and interact with users and systems. - Design the agentic loop. What primitives do we need to build agents that are steerable and verifiable, while still conversational and adaptive? You’ll help define how agents operate in real-world environments. - Improve retrieval and grounding. You’ll build systems that ensure agents provide accurate, trustworthy responses by effectively retrieving and using knowledge. - Build evaluation systems. You’ll design frameworks that allow us and our customers to measure and improve agent quality over time. WHAT YOU'LL BRING - A passion for being on the frontier of AI products. - Strong software engineering fundamentals and experience building production systems. - Motivation and high-agency to drive outcomes in a high-autonomy culture. - 4+ years hands-on experience building production products and systems. - Degree in Computer Science or related field, or equivalent professional experience. EVEN BETTER - Experience building AI-powered systems or agent frameworks. - Experience with retrieval, evaluation systems, or LLM-based applications. - Experience building developer platforms or SDKs. - Experience with Go and Typescript. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco; Toronto; New York; Montreal; Seattle Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE Forward Deployed Engineering is Baseten’s swat team. We’re deeply technical, great with customers and fast, and we make the platform better with everything we learn in the field. FDEs take on the hardest inference problems for our most strategic customers: novel architectures, extreme scale, tight latency budgets. Then we turn those solutions into a platform no one can match. We’re scaling the team quickly. We need someone to build the operating system that lets a fast-growing team of engineers stay focused on hard problems instead of coordination. This is a high-visibility role with direct exposure to our largest customers and to company leadership. You’ll shape how a new kind of engineering team operates in the AI industry. RESPONSIBILITIES - Run the priority account cadence. Own the operating rhythm for our top accounts: daily hot-account check-ins, the weekly “forest view” review with leadership, and the account list itself with Sales leadership. Goal: zero surprise escalations to our execs. - Make the bridges work. Our FDE team connects to SA and Sales, Product, engineering (inference, infra), capacity and on-call. You’ll make sure each connection has a clear owner, cadence and SLA, with no hand-offs falling through the cracks: - Account transitions between solution architect and FDE, with exit criteria and runbooks - Non-P0 escalations to engineering teams, tracked and burned down weekly - Customer patterns and gaps flowing into the product roadmap - Drive cross-team programs for our largest customers. Coordinate multi-team efforts such as dedicated-capacity rollouts, cluster migrations, capacity reservations and large customer launches. Bring together various teams so these run on a plan, not on heroics. - Reduce toil and protect platform time. Track where engineering time goes: incidents another team owns, manual routing and config changes, after-hours pages. Work with engineering leads to remove the biggest sources of obstacles, so FDEs keep 30% of their time for shaping the platform. - Own the metrics. Build and report the metrics scorecard (account health, response times, toil, load per engineer, team health) to leadership. - Help us scale the team. Drive programs like new-hire enablement and certification, account load balancing, and run book coverage. Partner with Recruiting on hiring operations as we grow. - Manage risk and dependencies. Maintain a clear-eyed view of cross-team dependencies and risks; surface them early, drive mitigation, and keep leadership informed with honest, signal-rich updates. - Communicate up, down, and across. Translate between deeply technical teams and senior leadership. Run effective program reviews and write the kind of crisp statuses that let busy people make fast decisions. REQUIREMENTS - 5+ years as a TPM (or engineer turned TPM) on infrastructure, cloud or customer-facing technical programs - Technical depth: you’re comfortable with ML Infra systems, Kubernetes, GPUs and distributed systems, and can follow an incident channel or a design doc without a translator. Experience with LLM inference is a strong plus. - You’ve run programs across many teams at once and kept them moving without formal authority - Calm in the middle of an escalation: you bring structure to chaos and close the loop - You write clearly and concisely, for engineers and for execs - High ownership, and you’d rather fix the process than work around it NICE-TO-HAVES - Experience working on AI / ML Infra stack. - Background in solutions engineering, SRE or forward-deployed teams WHAT SUCCESS LOOKS LIKE - In your first few months, you'll have taken ownership of one or more in-flight programs, established the operating rhythm they were missing, and built the trust that makes teams want you in the room. - Within a year, the programs you run are the ones leadership doesn't worry about, because the structure is clear, the risks are visible early, and the follow-ups always close. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Paris Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. OUR MISSION Build and scale the logistics capabilities that enable Mistral AI to deploy, operate and expand high-density compute infrastructure reliably. Own the flow, custody, traceability and readiness of high-value hardware, critical spares and associated materials - from supplier dispatch through site receipt, storage, deployment, repair and end-of-life disposition. Deliver speed without compromising safety, inventory integrity, security or cost control. OPERATING CONTEXT & ACCOUNTABILITY You will coordinate closely with Data Center Operations, IT Operations, deployment teams, Procurement, Finance, Security, Safety, colocation operators, carriers and OEM service partners. The role owns Mistral logistics processes and supplier performance. KEY RESPONSIBILITIES - DEPLOYMENT LOGISTICS AND SITE READINESS - Plan inbound and outbound movements for accelerator servers, racks, networking equipment, CDUs, replacement parts, tooling and deployment consumables across sites and staging locations. - Translate deployment schedules and bill-of-materials requirements into shipment plans, delivery windows, site receiving capacity, material availability and clear responsibility assignments. - Coordinate with business partners and site teams on loading bays, access approvals, delivery routes, floor loading, rack handling, lift plans, packaging removal, temporary storage and installation sequencing. - Identify logistics dependencies that could delay energization, commissioning, rack acceptance or compute availability; maintain escalation paths, contingency plans and recovery actions. - Create consistent procedures for goods receipt, inspection, damage recording, quarantine, staging, pick/pack, handover and proof of delivery, including exceptions and nonconformances. - Manage reverse logistics for defective equipment, repair exchanges, warranty returns, redeployments and end-of-life assets, with documented chain of custody and secure disposition. KEY RESPONSIBILITIES - INVENTORY, SPARES AND ASSET TRACEABILITY - Define and maintain an accurate inventory and asset-control framework for Mistral-owned equipment, including serialized items, location, ownership, status, movement history and reconciliation with IT asset records. - Set and monitor critical spare-parts policies with IT Operations and OEM partners: minimum/maximum stock, lead times, failure demand, replenishment triggers, shelf-life and obsolescence exposure. - Establish auditable stock movements, cycle counts, physical inventories, discrepancy investigations and controls for high-value or sensitive components. - Monitor stock health, aging, availability, stranded inventory, shrinkage and repair turnaround; use evidence to optimize local versus regional stocking decisions. - Coordinate secure storage conditions, ESD-sensitive handling, environmental requirements, battery transport/storage rules where applicable, and restricted access to valuable hardware. - Develop common inventory taxonomy, operating procedures and system integrations to support growth across sites, providers and countries. KEY RESPONSIBILITIES - SUPPLIER, TRANSPORT AND COMMERCIAL PERFORMANCE - Oversee third-party logistics providers, freight forwarders, warehouses, specialist rigging partners and couriers against agreed service levels, security controls and escalation requirements. - Work with Procurement and Legal on supplier selection, scopes of work, insurance, liability, transport terms and measurable performance expectations. - Coordinate cross-border shipping requirements with qualified customs and trade-compliance specialists, including import/export documentation, duties, restricted goods and relevant sanctions/export controls. - Monitor freight, warehousing, handling, repair and expedite costs; challenge avoidable spend while protecting deployment dates and service restoration capability. - Lead supplier performance reviews, delivery-failure investigations and corrective action follow-up; develop alternative routes and providers for critical supply chains. - Maintain reliable forecasting and reporting of expected arrivals, shortages, inventory exposure, blocked shipments, deployment readiness and outstanding returns. KEY RESPONSIBILITIES - SAFETY, RESILIENCE AND CROSS-FUNCTIONAL EXECUTION - Partner with Safety and site teams to assess high-risk material handling, rack moves, lifting/rigging, traffic management and contractor interfaces; verify that required plans and competent resources are in place. - Coordinate physical-security requirements, access permissions, tamper evidence and chain of custody for sensitive or high-value technology. - Develop practical business-continuity plans for shipment disruption, customs holds, supplier shortages, loss or damage in transit, and urgent hardware replacement needs. - Work with IT Operations and OEM service partners to prioritize material flows during incidents and reduce mean time to restore affected compute capacity. - Create clear operating rhythms and decision records across engineering, deployment, site teams and suppliers; escalate risks early and close actions with evidence. TEAM LEADERSHIP & ORGANIZATIONAL DEVELOPMENT - Build, lead, and scale the team across regions, aligning organizational capabilities, staffing levels, and resources with Mistral AI’s growth trajectory and operational requirements. - Supervise, coordinate, and support team members, ensuring clear accountability, effective collaboration, and consistent execution of responsibilities. - Define the organizational structure, roles, responsibilities, and resource allocation required to support current operations and future expansion. Recruit, onboard, develop, and retain high-performing professionals, ensuring the team possesses the technical expertise and capabilities required to meet business objectives. - Establish clear performance expectations, measurable objectives, and development plans; conduct regular performance reviews and provide constructive feedback and coaching. - Drive standardization of processes, procedures, and best practices across regions while accommodating local operational and regulatory requirements. - Foster a culture of ownership, accountability, continuous improvement, knowledge sharing, and operational excellence. Collaborate with cross-functional leaders to anticipate resource requirements, address organizational gaps, and ensure effective coordination across teams. - Develop succession plans and strengthen internal capabilities to support organizational resilience and long-term scalability. - Manage team priorities, workload distribution, and resource planning, ensuring effective execution while maintaining quality, safety, and operational efficiency. WHAT SUCCESS LOOKS LIKE - Critical hardware and materials arrive complete, traceable, secure and ready for deployment when needed. - Inventory accuracy is consistently high, with timely reconciliation and documented custody for valuable assets. - Critical spare parts are available according to risk-based targets, reducing restoration delays and avoidable downtime. - Logistics exceptions, shipment damage, deployment blockers and supplier failures are identified early and resolved with measurable corrective actions. - Logistics processes scale across new sites without sacrificing safety, compliance, cost discipline or execution speed. MINIMUM QUALIFICATIONS - At least 5 years of relevant experience in logistics, supply chain, warehouse operations, hardware deployment or inventory management in a complex technical environment. - Hands-on experience coordinating high-value equipment shipments, third-party service providers, site receiving, stock controls and reverse logistics. - Ability to establish auditable inventory processes, analyze operational data, manage exceptions and deliver against demanding deployment timelines. - Working knowledge of transport, handling and workplace safety requirements; ability to engage relevant specialists on customs and international trade compliance. - Strong cross-functional communication, supplier management and problem-solving skills; professional English and willingness to travel to operational sites. PREFERRED QUALIFICATIONS - Experience supporting data centers, AI/HPC infrastructure, hyperscale hardware deployments, enterprise IT logistics or complex industrial equipment. - Familiarity with serialized GPU/server assets, rack-scale systems, networking equipment, specialist lifting and ESD-sensitive components. - Experience implementing warehouse management, enterprise resource planning or IT asset-management systems and inventory dashboards. - Experience with international shipping, freight forwarding, customs interfaces, repair/RMA workflows and multi-site critical spares strategies. - Experience improving supplier performance, stock availability, forecast accuracy and logistics cost-to-serve. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Miami, United States Whizz has opened a new e-bike delivery store in Miami, and we're hiring two Store Supervisors to run it 7 days a week. You're the on-site leader: you keep the store safe, organized, and accountable, own its inventory and equipment, and dispatch and manage our W-2 delivery couriers, from putting them on shifts to keeping them in the right zones and helping them when problems come up. The store is open about 10:00 AM to 8:00 PM, and you work alternating 3- and 4-day weeks so weekends are shared fairly. What you'll do Open and close the store using a written checklist, and keep the space clean and safe. Check couriers in and out, hand out e-bikes, and receive them back at the end of each shift. Swap and charge batteries, and keep the battery area organized. Track bikes, batteries, and spare parts, and run a regular inventory count. Log damaged bikes and follow up with the mechanic until each one is repaired and back in service. Support couriers who stop by: phone charging, water, basic questions, and escalating issues to management. Record attendance and no-shows, and send a short end-of-shift report to the next supervisor. Dispatching and managing couriers Beyond running the store, you act as the dispatcher and day-to-day manager for our delivery drivers. Put couriers on shifts: build and confirm the shift schedule, and fill open slots when someone cancels or doesn't show. Track attendance in real time: confirm who has arrived, who is late, and who is a no-show, and record it. Make sure couriers are logged in on time, on the correct shift, and in the correct delivery zone. Monitor active couriers on the delivery platform during the shift and move people between areas when demand shifts. Help couriers with problems on the road and at the store: app and account issues, bike or battery trouble, order and pickup problems, and safety concerns. Coach couriers on performance metrics (on-time delivery, acceptance, and hours worked) and flag repeat issues to management. Hand over open issues, schedule changes, and courier notes to the next supervisor at the end of each shift. Inventory, assets, and a safe, organized store You own the store and everything in it, and you're accountable for keeping the team safe and the operation running in an orderly way. Take full ownership of inventory and asset accountability: e-bikes, batteries, chargers, spare parts, tools, and any equipment issued to couriers. Keep records accurate in our inventory system, run regular counts and audits, and resolve discrepancies quickly. Our goal is 100% accuracy. Coordinate the full bike readiness cycle with the mechanic: diagnostics, repair prioritization, and a final quality check before a bike goes back into service. Help prevent loss: control access to bikes and batteries, document every check-out and return, and report missing or damaged equipment right away. Keep the store safe, organized, and efficient: a clean workspace, labeled storage, safe battery charging and storage, clear walkways, and safety equipment in place. Follow and enforce company policies, operating procedures, and safety standards, and hold the team accountable with clear expectations and consistent follow-up. Track attendance, bike uptime, inventory accuracy, and hours worked using dashboards and reports, and turn the data into action. Schedule 10-hour shifts at the store, 10:00 AM to 8:00 PM, including a 30-minute unpaid lunch (9.5 paid hours per shift). Possibility for alternating weeks of 4 days and 3 days. Every other weekend off, with weekends shared equally between the two supervisors. No overtime: you will not work more than 40 hours in a week. You're the only supervisor on shift. Lunch is taken in the midday lull, and you're fully off duty during it. Requirements Authorized to work in the U.S. and able to pass a background check. Available to work weekends and evenings on the rotating schedule. Reliable, punctual, and comfortable working alone as the only supervisor on shift. Organized: you can follow a checklist and keep accurate counts of bikes, batteries, and parts. Hands-on experience with inventory management, stock control, audits, asset tracking, or loss prevention. Strong sense of ownership and accountability: you follow procedures, keep accurate records, and hold others to the same standard. Comfortable using KPI dashboards or performance-tracking tools and turning the data into practical decisions. Clear communicator with couriers, the mechanic, and management, in English (Spanish is a plus). Comfortable on a smartphone and computer. Able to lift up to 50 lbs and be on your feet for most of the shift. Benefits Pay $22-24 per hour, W-2 hourly position. Monthly performance bonus based on business moving factors (ex: courier attendance, bike uptime, and inventory accuracy). Predictable schedule. You'll help build a new market from the beginning, shaping how the Miami store runs and the team around it. You'll have: Paid training and support. 401(k) retirement plan. Performance-based bonuses tied to your results. The chance to help launch and grow a new market from the ground up. Company E-Bike Program: eligible employees can rent a company e-bike for just $1 a month after successfully completing the introductory period. A collaborative, innovative, and growth-oriented environment.

Location: Larnaca, Cyprus This is an onsite role, and we're seeking someone who will work directly from the client's office in Nicosia. Relocation conditions: A 2,000-euro relocation bonus (3,000 euros if relocating with family). Cloud Platform is focused on developing modern Java based services and APIs in a cloud environment. The project uses microservices, containerization, and Kubernetes to support reliable and scalable application delivery. Design high performance Java applications using Java 17+ and Spring Boot Develop and maintain Java applications in production environments Build RESTful APIs for business and integration needs Optimize microservices architectures for scalability and reliability Develop cloud native solutions on Microsoft Azure Deploy applications in Kubernetes environments Manage Kubernetes based application environments Troubleshoot applications running in Kubernetes environments Implement CI/CD pipelines for application delivery Automate deployment processes across delivery workflows Collaborate with architects to deliver business requirements Collaborate with product managers to deliver business requirements Collaborate with cross functional teams to deliver business requirements Ensure application scalability across supported services Ensure application security across supported services Ensure application reliability across supported services Ensure application performance across supported services Participate in code reviews across the engineering team Mentor junior engineers in development practices Mentor mid level engineers in development practices Monitor production applications and infrastructure Troubleshoot production applications and infrastructure Contribute to system design decisions Contribute to technical documentation Contribute to engineering best practices 5+ years of hands on experience in Java development Experience with Java 17+ Experience with Spring Boot Experience with microservices architecture Experience working with Microsoft Azure cloud services Hands on experience with Kubernetes in production environments Understanding of containerization technologies including Docker Experience with relational databases including PostgreSQL, MySQL, or SQL Server Knowledge of REST APIs Knowledge of messaging systems Knowledge of integration patterns Experience with CI/CD tools such as Azure DevOps, GitHub Actions, or Jenkins Understanding of cloud security practices Understanding of observability practices Understanding of monitoring practices Experience with Git Experience with modern software development methodologies Upper Intermediate or higher English proficiency Communication skills Problem solving skills

Location: Cyprus; Georgia; Poland; Spain; Serbia; Portugal We are looking for an experienced Enterprise Architect to own the overall technical architecture of the entire GoMining ecosystem, not just individual products. Your scope covers the architecture of all key domains (Payments, Cards, Custody, Wallet, Mining, and Core Platform) and the connections between them. You will ensure that our products, platforms, infrastructure, and financial services operate as a scalable, secure, reliable, and interconnected ecosystem. This is a highly influential role that requires both strategic architectural vision and deep hands-on engineering expertise. You will shape the target architecture, define technical standards, manage architectural dependencies, make critical technical decisions, and help teams choose the right path. You will work closely with the CTO, engineering leadership, and product teams. Proven experience in FinTech, banking, payments, or cryptocurrency platforms is mandatory. Key Responsibilities Own and continuously evolve the end-to-end architecture of the GoMining ecosystem. Define the target enterprise architecture, architectural principles, standards, and long-term technology roadmap. Ensure architectural consistency and seamless integration across financial products, payments, wallets, custody, cards, mining services, and core platform infrastructure. Design scalable and resilient distributed systems capable of supporting millions of users and high transaction volumes. Establish clear architectural boundaries, service ownership, integration patterns, and data flows across multiple engineering teams. Drive critical architecture decisions involving microservices, APIs, event-driven systems, data platforms, and cloud infrastructure. Identify and eliminate architectural bottlenecks, technical debt, scalability limitations, and system dependencies. Lead architecture reviews and provide technical guidance to engineering teams. Collaborate with the CTO, Engineering Leads, Product Leaders, and business stakeholders to align technical architecture with business strategy. Evaluate new technologies, architectural approaches, and infrastructure solutions. Ensure security, reliability, observability, performance, and operational resilience are embedded into architectural decisions. Remain deeply involved in technical discussions, solution design, and implementation reviews. Requirements 8+ years of software engineering experience, including 3+ years in enterprise, platform, or solution architecture roles. Mandatory experience architecting systems within FinTech, banking, payments, digital banking, or cryptocurrency companies. Proven experience designing architecture across multiple interconnected products, services, or business domains. Strong software engineering background, ideally as a Senior / Lead / Principal Engineer. Deep understanding of distributed systems, microservices, event-driven architecture, API design, and integration patterns. Experience designing high-load, fault-tolerant, and mission-critical systems. Strong knowledge of cloud infrastructure (AWS, GCP, or Azure). Understanding of financial transaction processing, data consistency, security, and regulatory requirements. Ability to define long-term architectural strategy while remaining technically hands-on. Experience driving architectural decisions across multiple engineering teams. Excellent stakeholder management and communication skills. Nice to have Experience with cryptocurrency exchanges, blockchain infrastructure, digital wallets, or custody solutions. Experience with card issuing, payment processing, banking integrations, or financial ledgers. Experience building or transforming complex multi-product financial ecosystems. Familiarity with PCI DSS, KYC, AML, and financial compliance requirements. Experience scaling platforms to millions of users. Benefits Professional growth: support for courses, conferences, and English learning (up to 100% coverage). Work-life fit: remote or hybrid format with flexible hours across international teams. Paid leave: up to 20 vacation days +  8 company holidays + 5 personal days per year Recognition programs: structured performance reviews and team awards. Team culture: retreats in international locations (for example, company apartments in Cyprus).

Location: Tallinn, Harjumaa, Estonia Welcome to Torrero — an all-in-one source for cutting-edge white-label casino, sportsbook solutions, and B2B aggregation. Built on a foundation of trust and compliance, we offer an extensive library of 30,000+ games sourced from diverse providers, positioning Torrero as a preferred partner for iGaming businesses worldwide. With a wide range of sports events, convenient payment options, and support for 35+ languages, we make gaming accessible to players around the globe. If you enjoy a fast-paced, dynamic environment with a startup mindset, passionate people, and opportunities to make a tangible impact, we invite you to join us on our journey as we continue to grow and expand our business. About the Role We are looking for an experienced Head of KYC (CDD/EDD) to lead and develop our KYC team, ensure the accuracy and consistency of player verification decisions, and strengthen our Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) processes. You will be responsible for establishing effective quality control procedures, identifying recurring errors, improving operational workflows, and ensuring that KYC specialists apply internal policies and regulatory requirements consistently. The role requires close collaboration with AML, Responsible Gambling (RG), Compliance, Customer Support, and Technical Support teams to resolve complex cases, improve information flows, and ensure a consistent approach to player verification and risk management. We are looking for a hands-on leader who can combine strong technical KYC/EDD expertise with people management, practical training, and continuous process improvement. You will be doing: Lead day-to-day KYC operations, ensuring accurate and timely CDD/EDD processing. Establish and maintain quality assurance procedures to identify errors, inconsistencies, and compliance gaps. Analyse recurring mistakes, identify root causes, and implement corrective actions. Review complex and high-risk cases, including PEPs, adverse media, source of funds, and source of wealth assessments. Monitor team performance, quality metrics, processing times, and adherence to SLAs. Lead, mentor, and train KYC specialists, providing regular feedback and coaching. Develop training materials, internal guidelines, checklists, and improvement plans. Maintain and improve KYC procedures and internal controls in line with applicable regulatory requirements. Ensure accurate case documentation and support internal and external audits. Collaborate with AML, Compliance, and Responsible Gambling teams on risk assessments and escalations. Work closely with Customer Support, Technical Support, and Payments teams to resolve KYC-related issues. Identify process inefficiencies and drive improvements in workflows, tools, and verification accuracy. Your Expertise to Meet the Requirements: Proven experience in KYC, CDD, and EDD within iGaming, online gambling, fintech, banking, or financial services. Previous experience leading, supervising, or mentoring a team, ideally in a high-volume operational environment. Strong knowledge of AML/KYC principles, customer risk assessment, identity verification, PEP screening, adverse media screening, and risk-based due diligence. Practical experience handling complex EDD cases, including source of funds and source of wealth assessments. Good understanding of relevant regulatory and licensing requirements, particularly those applicable to the EU, Malta Gaming Authority (MGA), UK Gambling Commission (UKGC), or other relevant iGaming jurisdictions. Experience designing or implementing quality assurance processes, conducting case reviews, and analysing operational errors. Strong analytical skills and excellent attention to detail, with the ability to make well-reasoned decisions in complex cases. Excellent communication and interpersonal skills, with the ability to work effectively across multiple departments. A proactive, hands-on approach, with a strong sense of ownership and accountability. Fluency in Russian & English, both written and spoken. We offer: Competitive salary Private health insurance Sports benefit Annual paid vacation for 28 calendar days 3 paid sick days a year without medical certificate Seniority leave Birthday Day off Regular team and company events Comfortable office in the centre of Tallinn with the flexible working schedule Top notch work equipment Amicable work environment and supportive team members Real career opportunities and professional growth The great team across the world Hiring Stages: HR Introductory call Panel Interview with stakeholders References check Job offer

Location: Metn, Lebanon Role Overview At Toters, we are on a mission to be the heartbeat of local economies, driving growth by connecting people with anything they need, fast. We believe in turning big ideas into real-world impact, empowering local businesses and making everyday life easier for our customers. As our warehouse operations continue to grow across Toters Fresh and Trade, we are looking for an HR Business Partner (HRBP) to provide dedicated HR partnership to warehouse operations across an assigned region (North or South). This role will work closely with regional Operations leaders and warehouse managers to translate business priorities into practical people plans, strengthen employee relations and retention, and ensure consistent HR practices across multiple sites. It combines hands-on operational support with a proactive focus on workforce planning, performance, engagement, and organizational effectiveness. Key Responsibilities Regional Business Partnership & Workforce Planning Act as the primary HR counterpart for Operations leaders and warehouse managers across the assigned region, building trusted relationships and providing practical guidance on people matters. Partner with Operations to forecast staffing needs, prioritize vacancies, and plan workforce deployment in line with warehouse openings, business volumes, turnover, and budgeted headcount. Review workforce trends and operational feedback to identify people risks, capacity gaps, and opportunities to improve how HR support is delivered across the region. Recruitment & Employee Lifecycle Partner with Recruitment and Operations to deliver timely hiring for warehouse roles, including high-volume recruitment, interview coordination, open recruitment days, and referral initiatives. Ensure onboarding, transfers between branches, probation follow-up, and offboarding are completed consistently and in coordination with the relevant HR and Operations teams. Monitor hiring progress and staffing gaps, follow up on delays, and escalate risks that could affect warehouse readiness or business continuity. Employee Relations & Manager Support Advise managers on day-to-day employee relations matters, including attendance, conduct, grievances, conflict, performance concerns, and policy application. Handle employee cases fairly, confidentially, and consistently; maintain appropriate documentation and escalate sensitive or high-risk matters when required. Maintain regular on-site presence across the assigned warehouse network to understand employee concerns, coach managers, and support timely issue resolution. Performance, Engagement & Retention Drive timely probation reviews, performance follow-up, and improvement plans in partnership with managers and the wider HR team. Monitor turnover, absenteeism, employee feedback, and exit insights to identify root causes and recommend practical retention actions. Support the implementation of employee recognition, development, engagement, and career-growth initiatives suited to warehouse employees and operational needs. HR Operations, Compliance & Reporting Work with HR Operations and warehouse managers to validate attendance, overtime, time deviations, leave, and other payroll inputs, ensuring discrepancies are resolved before payroll deadlines. Follow up on required employee documentation, NSSF enrollment, joining and leaving records, and other applicable compliance requirements in coordination with the relevant HR owners. Track and report regional indicators such as headcount, vacancies, time to fill, turnover, absenteeism, employee cases, probation outcomes, and payroll exceptions; use findings to drive action. What We're Looking For At least 5 years of progressive HR experience, preferably in an HR Business Partner or HR Generalist role supporting operational teams. Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred. Experience in a multi-site, high-volume, or operations-intensive environment such as logistics, retail, food and beverage, warehousing, or a similar industry is an advantage. Practical experience in employee relations, manager coaching, recruitment, performance management, and employee lifecycle processes. Working knowledge of Lebanese employment requirements and NSSF-related processes, with the judgment to seek specialist advice when needed. Strong analytical skills and confidence using workforce data to identify trends, explain risks, and recommend actions. Excellent communication, relationship-building, influencing, and problem-solving skills, including the ability to handle sensitive matters with discretion. Ability to balance strategic priorities with hands-on execution, manage competing deadlines, and follow through on commitments. Willingness to travel regularly between warehouse sites in the assigned region. What Sets This Role Apart Direct ownership of the people agenda for a regional warehouse network within a fast-growing business. Opportunity to influence business decisions through workforce insights and close partnership with Operations. A hands-on role that connects employee experience with day-to-day operational performance. Opportunity to strengthen consistency, accountability, retention, and manager capability across multiple sites.

Location: Netherlands; Germany; Poland; Spain; Portugal; Estonia Our client is an international TravelTech company developing technology solutions for the global travel industry. The company builds digital products that help businesses streamline and automate complex travel-related operations. One of the company's key areas is crew travel management for the maritime and aviation industries, where customers need to coordinate frequent and often last-minute travel changes across international teams and locations. As the company continues to grow, it is building its Sales Development function from the ground up and is looking for a Sales Development Representative (SDR) focused on Maritime & Aviation. This is a unique opportunity to become the first SDR in the company, help establish the outbound sales process, and build the foundation for a growing SDR team. The role also offers a clear development path toward Account Executive, based on performance and the quality of the pipeline you generate. The position is fully remote and open to candidates based in the EU. Your tasks on the position: Own a portfolio of named accounts within the maritime or aviation industry Research target companies, decision-makers, and relevant business triggers to identify high-potential prospects Build and execute personalized multichannel outbound sequences across email, LinkedIn, and phone Conduct cold outreach and initiate conversations with operational decision-makers Qualify prospects through meaningful two-way conversations and identify genuine business needs and sales potential Generate qualified opportunities and hand them over to Account Executives for further development and closing Use research and data to personalize outreach rather than relying on generic mass messaging Use AI tools for lead enrichment, research, and first-draft outreach, adding your own judgment and personalization before engaging prospects Maintain accurate and up-to-date information in the CRM Track your pipeline and performance against agreed targets Analyze which messages, channels, and approaches generate the strongest conversion Share market and prospect feedback with the Sales team and contribute to improving the outbound playbook Work closely with Account Executives to ensure smooth opportunity handover and strong pipeline quality The role is designed around proactive outbound prospecting rather than inbound lead follow-up Requirements At least 8-12 months of hands-on SDR/BDR experience in cold outbound sales Proven experience generating pipeline through proactive outbound prospecting rather than primarily working with inbound leads Ability to demonstrate previous pipeline targets and attainment with specific results or metrics Strong research-led prospecting skills and the ability to identify relevant business triggers and build personalized outreach around them Recent hands-on experience with cold calling and confidence speaking with prospects by phone Experience running outbound sequences across email, LinkedIn, and phone Hands-on experience with a CRM such as Salesforce, HubSpot, or Pipedrive Experience with prospecting and data-enrichment tools such as Apollo, Clay, or similar platforms Strong CRM discipline and understanding of the importance of accurate pipeline data Ability to work independently and stay productive in a remote-first environment Research-driven and personalized approach to prospecting Strong communication skills and a positive, confident phone presence Fluent business English Current location within the European Union Ability to work extended hours several days per week to provide overlap with US Eastern business hours, which may mean working until approximately 19:00-21:00 local time Availability for a full-time contractor role Will be an advantage: Previous experience in the maritime, aviation, or travel industry Experience selling B2B SaaS solutions to mid-market or enterprise customers Understanding of crew travel, fleet operations, manning agencies, flight departments, or other operational travel environments Experience using LinkedIn Sales Navigator, lemlist, or similar sales engagement tools Experience incorporating AI tools into prospect research, enrichment, or outreach workflows Knowledge of additional languages besides English Previous experience helping build or improve an outbound sales process or playbook Benefits Fully remote work format within the EU Opportunity to become the first SDR in the company and help build the outbound sales function from the ground up Clear career development path toward an Account Executive position based on demonstrated performance and pipeline quality Opportunity to work in the international TravelTech industry with specialized Maritime & Aviation markets Exposure to international B2B customers and complex operational use cases High level of ownership and the opportunity to directly influence the company's outbound sales strategy and playbook Modern sales environment with access to CRM, prospecting, data-enrichment, and AI tools 25 days of annual leave plus 10 public holidays, which can be used flexibly according to the candidate's country Sick leave and special leave options Full-time B2B contractor engagement with an international company

Location: Houston, United States EnerMech provides integrated solutions for complex energy projects worldwide, combining best-in-class equipment and cutting-edge technology that supports the entire asset life-cycle, along with decades of unrivaled expertise. Every move we make is intentional, ensuring energy infrastructure runs smoothly and efficiently. Guided by our values and foundational principles we drive positive impact, delivering seamless, transformative solutions that get it right first time. At EnerMech, our vision is clear and ambitious: to be the leader in specialist technical solutions across all markets, sectors, and regions we engage with. We are committed to optimizing performance, boosting reliability, and enhancing efficiency. Our mission is simple: to work in partnership with our customers to safely provide specialist technical solutions for energy and infrastructure assets globally. As an Engineering Intern at EnerMech, you will have the opportunity to work alongside experienced engineers on a variety of projects. This internship is designed to provide you with hands-on experience in engineering design, analysis, and project execution within the energy sector. You will also have the opportunity to rotate throughout the business and engage with our various business lines and functions, giving you a holistic view of how our business works. Responsibilities: Assist in the design and analysis of mechanical systems and components as an Engineering Intern. Support project teams in developing engineering solutions and specifications related to engineering. Conduct research and gather data to inform project decisions in engineering applications. Collaborate with cross-functional teams to ensure engineering project requirements are met. Participate in site visits and inspections to gain practical experience as an Engineering Intern. Document and present findings, designs, and progress updates related to engineering projects. Contribute to continuous improvement initiatives within the engineering team. Requirements Currently pursuing a degree in relevant engineering degree, including Mechanical, Civil, Electrical, Chemical or Ocean Engineering Strong understanding of engineering principles and engineering concepts. Excellent analytical and problem-solving skills. Strong communication and teamwork abilities. Self-motivated and eager to learn in a fast-paced environment.

Location: Lithuania; Poland; Bulgaria; Latvia Join our international team as a Senior HR Specialist (Total Rewards & Performance Management) in Lithuania, Poland, Bulgaria, Spain or Latvia. The Senior HR Specialist (Total Rewards & Performance Management) is responsible for Total Rewards and Performance Management processes across the organization. Working closely with managers, Finance, Talent Acquisition and other business stakeholders, the role ensures accurate workforce and compensation data, consistent application of HR policies and practices, and effective support for salary review, budgeting, forecasting and organizational structure management. Responsibilities: Own and manage the performance management cycle, including planning, communication, system setup, timelines, reporting, coordinating calibrations, and support to managers Administer compensation and benefits processes, including health insurance, allowances, reward and recognition programs, and bonus-related data preparation and validation Maintain salary ranges, grade maps, and support the annual salary review process through preparation, data accuracy, and collaboration with managers and Finance Maintain accurate Salary files and ensure consistency between HRIS, payroll, and Finance records Prepare HR related reports Collaborate with Finance and Operational departments on budget preparation, salary forecasting, and reconciliation of HR data Act as a trusted advisor on compensation matters, partnering with managers and business stakeholders to support decision-making and ensure consistent application of HR policies and practices Act as the main point of contact for organizational structure management, maintaining FTE records and organizational charts while ensuring alignment between workforce data, reporting lines, and approved organizational changes Requirements Minimum 3–5 years of HR experience, preferably in a global or fast-growing environment Experience in performance management, compensation and benefits administration Bachelor’s degree in Human Resources, Business Administration, or related field Strong analytical skills and attention to data accuracy Advanced MS Excel skills and proficiency in MS Office applications Fluent in Local and English languages Ability to handle confidential information with discretion Benefits Professional growth and career opportunities International team and environment Bonus based on annual performance Personal accident and business trip insurance Additional health insurance Rewarding referral policy