Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
L'équipe Opérations de l'expérience client façonne, au quotidien, l'expérience que Wealthsimple offre à sa clientèle. Nous gérons les interactions concrètes, par courriel, par clavardage et par téléphone, ainsi que les moments charnières où une personne choisit de nous confier, ou non, sa vie financière. Notre objectif est simple : offrir un soutien rapide, fluide et fiable qui dépasse les attentes des personnes que nous servons.
- Modèle 100 % télétravail : Ce poste est entièrement à distance. Vous pouvez travailler de n'importe où au Canada.
- Environnement de travail : Bien que le poste soit à distance, les candidats doivent disposer d'un espace de travail privé, calme et professionnel, doté d'une connexion Internet haute vitesse fiable, afin de garantir la confidentialité et la qualité de nos interactions avec les clients.
- Date de début visée : le 4 janvier, 2027.
- Contrat : Engagement initial de 6 mois avec possibilité de prolongation et opportunités d'évolution en interne.
Wealthsimple connaît une croissance rapide, et chaque jour, de plus en plus de Canadiennes et de Canadiens commencent à utiliser notre plateforme. Cette croissance s'accompagne d'un effort tout aussi important pour que notre clientèle ait de moins en moins besoin de nous joindre. Nous nous attaquons aux causes profondes des problèmes courants et créons de meilleurs outils en libre-service, notamment grâce à l'IA, afin que la clientèle puisse régler les questions simples de façon autonome. Notre équipe peut ainsi se concentrer sur les conversations où l'intervention humaine fait toute la différence.
À PROPOS DU POSTE
Quand quelque chose ne fonctionne pas comme la cliente ou le client s'y attendait, c'est vous qui rectifiez le tir. Vous aiderez la clientèle par clavardage, au téléphone et par courriel, en prenant en charge des questions et des problèmes qui demandent une vraie réflexion, et non des réponses toutes faites. Certains jours, il s'agira de démêler une situation complexe; d'autres jours, de rassurer une personne et de l'accompagner étape par étape. C'est un travail exigeant et structuré, qui demande un bon jugement, de l'intelligence émotionnelle et le sens des responsabilités nécessaire pour mener chaque dossier à terme. Bien exercé, ce rôle est l'un des plus importants chez Wealthsimple.
CE QUE VOUS FEREZ
- Aider la clientèle par clavardage, au téléphone et par courriel, en gérant un flux constant de conversations du début à la fin.
- Accompagner la clientèle dans ce qui compte le plus pour elle, qu'il s'agisse de questions rapides ou de problèmes complexes liés à ses placements ou à ses services bancaires.
- Écouter attentivement, vous mettre à la place de la clientèle et communiquer avec la clarté, la chaleur et la bienveillance auxquelles elle devrait s'attendre chaque fois qu'elle s'adresse à Wealthsimple.
- Prendre en charge chaque dossier qui vous est confié : trouver la véritable source du problème, dénicher la réponse même face à une situation inédite et faire un suivi pour que rien ne passe entre les mailles du filet.
- Travailler selon un horaire établi et atteindre des cibles claires en matière de qualité, de productivité et de respect de l'horaire. Ces cibles sont au cœur de l'évaluation du rendement dans ce poste.
- Acquérir une connaissance approfondie des produits de Wealthsimple et des notions financières sur lesquelles ils reposent, et continuer d'apprendre au fil de leur évolution.
- Tirer parti du coaching et de la rétroaction sur la qualité pour perfectionner constamment votre savoir-faire.
VOS DÉBUTS:
- Excellente maîtrise du français et de l'anglais, avec une communication écrite et orale claire et chaleureuse dans les deux langues (exigence essentielle).
- Expérience en service à la clientèle, que ce soit en technologie, en hôtellerie et restauration, dans le commerce de détail, dans les services financiers ou dans un autre domaine.
- Bon jugement et capacité à prendre rapidement de bonnes décisions, même quand la réponse n'est pas évidente.
- Grande intelligence émotionnelle, notamment la capacité à bien cerner les gens et à garder son sang-froid dans les situations tendues.
- Débrouillardise et détermination pour trouver des réponses par vous-même.
- Vitesse et précision au clavier, et agilité pour passer rapidement d'un outil ou d'un système à l'autre sans perdre de vue la clientèle.
- Aisance à travailler selon un horaire établi et avec des cibles mesurables.
ATOUTS
- De 1 à 2 ans d'expérience dans les services financiers
QUI VOUS ÊTES
Vous prenez les choses en main. Quand une cliente ou un client vous soumet un problème, ce problème devient le vôtre jusqu'à ce qu'il soit réglé. Vous ne le refilez pas à quelqu'un d'autre en espérant que tout se passe bien. La curiosité vous pousse à comprendre comment les choses fonctionnent, et vous faites preuve de débrouillardise quand la réponse ne saute pas aux yeux. Vous avez à cœur les personnes que vous aidez, et cela se voit : vous sentez quand une personne s'inquiète pour son argent, et vous savez ramener le calme dans la conversation. Enfin, vous avez la détermination nécessaire pour bien faire ce travail jour après jour, même quand la file d'attente déborde et que les problèmes sont difficiles.
Nul besoin d'une formation en finance. Les personnes qui viennent de la technologie, de l'hôtellerie et de la restauration ou du commerce de détail possèdent souvent exactement les compétences que ce poste exige. Ce qui compte le plus, c'est la curiosité, la débrouillardise, l'habitude de résoudre les problèmes par soi-même et un réel souci de la clientèle.
VOS DÉBUTS
Vous apprendrez ce que vous devez savoir une fois parmi nous. Notre programme d'intégration est conçu pour que toute personne ayant les bonnes compétences puisse réussir, peu importe son parcours.
Vous commencerez par une formation sur Wealthsimple : nos produits, notre clientèle, ainsi que les principes et les normes qui guident notre façon de la servir. Vous aurez un aperçu de tout ce que nous faisons. Vous mettrez ensuite ces apprentissages en pratique en aidant la clientèle dans un contexte réel et encadré, le temps de prendre de l'assurance. Quand le moment sera venu, vous intégrerez un secteur précis de notre équipe de soutien pour vous spécialiser, approfondir vos connaissances et développer une expertise dans un volet de nos activités.
Des possibilités d'avancement existent au-delà de ce poste, et certaines personnes accèdent à d'autres rôles chez Wealthsimple. Ce n'est toutefois pas automatique : cela se mérite en faisant bien ce travail et en prenant en main votre propre développement.
VOS AVANTAGES CHEZ WEALTHSIMPLE :
- Compte de dépenses santé (CDS) : 3 000 $/an Un compte flexible, financé par Wealthsimple, pour couvrir vos frais de santé, soins dentaires, optiques et plus encore.
- Régime d’épargne collectif Wealthsimple verse une cotisation automatique de 3 % et égale vos propres contributions jusqu’à 1,5 % (pour une contribution totale de l’entreprise allant jusqu’à 4,5 %).
- Congés payés (PTO) Jusqu’à 20 jours de vacances par an (selon la durée du contrat) + 1 jour de congé de maladie payé par mois.
- Télétravail (WFA) Vous recevez une allocation automatique au prorata de 75 $/mois pour couvrir vos frais de bureau à domicile.
- Matériel informatique Nous vous fournissons le tout dernier MacBook sur le marché. De plus, vous recevrez en cadeau un écran, un clavier, une souris, un adaptateur et un casque d'écoute pour travailler avec tout le confort nécessaire.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Toronto Headquarters
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
L'équipe Opérations de l'expérience client façonne, au quotidien, l'expérience que Wealthsimple offre à sa clientèle. Nous gérons les interactions concrètes, par courriel, par clavardage et par téléphone, ainsi que les moments charnières où une personne choisit de nous confier, ou non, sa vie financière. Notre objectif est simple : offrir un soutien rapide, fluide et fiable qui dépasse les attentes des personnes que nous servons.
EMPLACEMENT ET MODÈLE DE TRAVAIL
- Modèle hybride : Ce poste est basé à Toronto, Ontario.
- Présence au bureau : Les candidats doivent être en mesure de travailler dans un environnement hybride et de se rendre à nos bureaux situés au 80 Spadina Avenue, selon les besoins de l'entreprise.
- Les candidats retenus peuvent prévoir une date d'entrée en fonction le 4 janvier, 2027.
- Contrat : Engagement initial de 6 mois avec possibilité de prolongation et opportunités d'évolution en interne.
Wealthsimple connaît une croissance rapide, et chaque jour, de plus en plus de Canadiennes et de Canadiens commencent à utiliser notre plateforme. Cette croissance s'accompagne d'un effort tout aussi important pour que notre clientèle ait de moins en moins besoin de nous joindre. Nous nous attaquons aux causes profondes des problèmes courants et créons de meilleurs outils en libre-service, notamment grâce à l'IA, afin que la clientèle puisse régler les questions simples de façon autonome. Notre équipe peut ainsi se concentrer sur les conversations où l'intervention humaine fait toute la différence.
À PROPOS DU POSTE
Quand quelque chose ne fonctionne pas comme la cliente ou le client s'y attendait, c'est vous qui rectifiez le tir. Vous aiderez la clientèle par clavardage, au téléphone et par courriel, en prenant en charge des questions et des problèmes qui demandent une vraie réflexion, et non des réponses toutes faites. Certains jours, il s'agira de démêler une situation complexe; d'autres jours, de rassurer une personne et de l'accompagner étape par étape. C'est un travail exigeant et structuré, qui demande un bon jugement, de l'intelligence émotionnelle et le sens des responsabilités nécessaire pour mener chaque dossier à terme. Bien exercé, ce rôle est l'un des plus importants chez Wealthsimple.
CE QUE VOUS FEREZ
- Aider la clientèle par clavardage, au téléphone et par courriel, en gérant un flux constant de conversations du début à la fin.
- Accompagner la clientèle dans ce qui compte le plus pour elle, qu'il s'agisse de questions rapides ou de problèmes complexes liés à ses placements ou à ses services bancaires.
- Écouter attentivement, vous mettre à la place de la clientèle et communiquer avec la clarté, la chaleur et la bienveillance auxquelles elle devrait s'attendre chaque fois qu'elle s'adresse à Wealthsimple.
- Prendre en charge chaque dossier qui vous est confié : trouver la véritable source du problème, dénicher la réponse même face à une situation inédite et faire un suivi pour que rien ne passe entre les mailles du filet.
- Travailler selon un horaire établi et atteindre des cibles claires en matière de qualité, de productivité et de respect de l'horaire. Ces cibles sont au cœur de l'évaluation du rendement dans ce poste.
- Acquérir une connaissance approfondie des produits de Wealthsimple et des notions financières sur lesquelles ils reposent, et continuer d'apprendre au fil de leur évolution.
- Tirer parti du coaching et de la rétroaction sur la qualité pour perfectionner constamment votre savoir-faire.
VOS DÉBUTS:
- Excellente maîtrise du français et de l'anglais, avec une communication écrite et orale claire et chaleureuse dans les deux langues (exigence essentielle).
- Expérience en service à la clientèle, que ce soit en technologie, en hôtellerie et restauration, dans le commerce de détail, dans les services financiers ou dans un autre domaine.
- Bon jugement et capacité à prendre rapidement de bonnes décisions, même quand la réponse n'est pas évidente.
- Grande intelligence émotionnelle, notamment la capacité à bien cerner les gens et à garder son sang-froid dans les situations tendues.
- Débrouillardise et détermination pour trouver des réponses par vous-même.
- Vitesse et précision au clavier, et agilité pour passer rapidement d'un outil ou d'un système à l'autre sans perdre de vue la clientèle.
- Aisance à travailler selon un horaire établi et avec des cibles mesurables.
ATOUTS
- De 1 à 2 ans d'expérience dans les services financiers
QUI VOUS ÊTES
Vous prenez les choses en main. Quand une cliente ou un client vous soumet un problème, ce problème devient le vôtre jusqu'à ce qu'il soit réglé. Vous ne le refilez pas à quelqu'un d'autre en espérant que tout se passe bien. La curiosité vous pousse à comprendre comment les choses fonctionnent, et vous faites preuve de débrouillardise quand la réponse ne saute pas aux yeux. Vous avez à cœur les personnes que vous aidez, et cela se voit : vous sentez quand une personne s'inquiète pour son argent, et vous savez ramener le calme dans la conversation. Enfin, vous avez la détermination nécessaire pour bien faire ce travail jour après jour, même quand la file d'attente déborde et que les problèmes sont difficiles.
Nul besoin d'une formation en finance. Les personnes qui viennent de la technologie, de l'hôtellerie et de la restauration ou du commerce de détail possèdent souvent exactement les compétences que ce poste exige. Ce qui compte le plus, c'est la curiosité, la débrouillardise, l'habitude de résoudre les problèmes par soi-même et un réel souci de la clientèle.
VOS DÉBUTS
Vous apprendrez ce que vous devez savoir une fois parmi nous. Notre programme d'intégration est conçu pour que toute personne ayant les bonnes compétences puisse réussir, peu importe son parcours.
Vous commencerez par une formation sur Wealthsimple : nos produits, notre clientèle, ainsi que les principes et les normes qui guident notre façon de la servir. Vous aurez un aperçu de tout ce que nous faisons. Vous mettrez ensuite ces apprentissages en pratique en aidant la clientèle dans un contexte réel et encadré, le temps de prendre de l'assurance. Quand le moment sera venu, vous intégrerez un secteur précis de notre équipe de soutien pour vous spécialiser, approfondir vos connaissances et développer une expertise dans un volet de nos activités.
Des possibilités d'avancement existent au-delà de ce poste, et certaines personnes accèdent à d'autres rôles chez Wealthsimple. Ce n'est toutefois pas automatique : cela se mérite en faisant bien ce travail et en prenant en main votre propre développement.
VOS AVANTAGES CHEZ WEALTHSIMPLE :
- Compte de dépenses santé (CDS) : 3 000 $/an Un compte flexible, financé par Wealthsimple, pour couvrir vos frais de santé, soins dentaires, optiques et plus encore.
- Régime d’épargne collectif Wealthsimple verse une cotisation automatique de 3 % et égale vos propres contributions jusqu’à 1,5 % (pour une contribution totale de l’entreprise allant jusqu’à 4,5 %).
- Congés payés (PTO) Jusqu’à 20 jours de vacances par an (selon la durée du contrat) + 1 jour de congé de maladie payé par mois.
- Télétravail (WFA) Vous recevez une allocation automatique au prorata de 75 $/mois pour couvrir vos frais de bureau à domicile.
- Matériel informatique Nous vous fournissons le tout dernier MacBook sur le marché. De plus, vous recevrez en cadeau un écran, un clavier, une souris, un adaptateur et un casque d'écoute pour travailler avec tout le confort nécessaire.
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Berlin, Germany; Iberia, Spain; Lisbon; Istanbul; Serbia; Barcelona; London, United Kingdom
Workplace: remote
ABOUT YOU
We are seeking an experienced Senior Product Owner to help define, build, and scale the Xsolla Money Account. This role is ideal for someone who thrives in complex problem spaces, enjoys working hands-on with engineering and partners, and is motivated by turning ambiguity into shipped, high-quality products.
The Xsolla Money Account is a strategic initiative to build embedded financial services for gamers, creators, and developers. The product spans wallet capabilities, card issuing, payouts, and future financial tools that remove friction from how value moves across the gaming ecosystem. Sitting at the intersection of fintech and gaming, the Money Account enables new business models, creator monetization, and deeper player engagement.
You will own critical parts of the Money Account roadmap and execution, working closely with cross-functional teams and external partners to deliver intuitive, reliable, and scalable financial products. Success in this role requires strong product judgment, technical fluency, the ability to navigate ambiguity in a dynamic environment with shifting priorities, and consistent follow-through from concept through launch and iteration. This role is best suited for someone who enjoys staying close to execution and takes pride in seeing complex work through to completion.
This is a high-impact product area operating in a dynamic, evolving environment with meaningful technical, regulatory, and partner complexity. The opportunity is to shape foundational financial infrastructure that will scale globally and directly influence how money flows through the gaming economy.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities:
Product Strategy & Roadmap
Contribute to the Money Account product strategy and roadmap in alignment with business objectives and customer needs.
Identify opportunities to expand wallet, issuing, payouts, and related financial capabilities for gamers and creators.
Balance user experience, technical feasibility, regulatory considerations, and partner constraints when shaping solutions.
Product Definition & Delivery
Translate product strategy into clear, high-quality PRDs that provide context, rationale, and actionable requirements.
Partner closely with UX/UI designers to craft intuitive, trustworthy end-to-end user experiences.
Work with engineering teams using Jira and Confluence to manage scope, priorities, and delivery.
Drive features from ideation through build, testing, launch readiness, and post-launch iteration.
Cross-Functional Collaboration
Collaborate closely with engineering, design, data, compliance, legal, finance, marketing, and customer support teams.
Communicate goals, tradeoffs, and timelines clearly to maintain alignment across stakeholders.
Support internal enablement by helping teams understand new features, user flows, and operational impacts.
Partner & Platform Engagement
Work with external partners such as wallet providers, issuing banks, BaaS platforms, and card networks.
Participate in partner discussions to clarify requirements, dependencies, and delivery expectations.
Contribute to evaluations of vendors, platforms, and capabilities that support the Money Account roadmap.
Data, Insights, and Iteration
Define and monitor key product metrics related to onboarding, engagement, and usage.
Use data, user feedback, and partner insights to identify friction points and opportunities for improvement.
Continuously refine products based on performance and evolving customer needs.
Qualifications & Skills:
Experience & Background
8–12+ years of product management experience in fintech, payments, embedded finance, or e-commerce.
Proven experience delivering complex, cross-functional Fintech products from concept to launch.
Experience with digital wallets, card issuing, payouts, or BaaS platforms.
Strong technical fluency and comfort working closely with engineering teams and APIs.
Product & Execution Skills
Ability to translate ambiguous problems into structured product requirements and execution plans.
Strong project management and execution skills, including the ability to plan work, manage timelines and dependencies, track action items, and proactively surface risks or blockers.
Strong organizational and prioritization skills; comfortable managing multiple workstreams simultaneously.
Strong proficiency with the Atlassian suite (Jira, Confluence, and related tools) to manage backlogs, document requirements, maintain execution visibility, and support prioritization and planning workflows.
Data-informed mindset with the ability to use metrics to guide decisions.
Collaboration & Mindset
Collaborative, humble, and solutions-oriented approach to problem solving.
Comfortable giving and receiving feedback and reassessing assumptions as new information emerges.
A proactive, can‑do mindset with a bias toward action—someone who rolls up their sleeves, tackles problems head-on, and looks for ways to move work forward rather than waiting for perfect conditions.
Comfortable operating in ambiguity and change, maintaining momentum even as priorities evolve.
Proactive, hands-on attitude with a bias toward ownership and execution.
Nice to Have:
Familiarity with fraud management, risk, chargebacks, or compliance considerations.
Experience in gaming, digital goods, and creator platforms.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Canada; San Francisco; Europe; London; United States; United Kingdom; Toronto; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
To have the opportunity to collaborate with Cohere researchers and tools on designing and implementing novel research ideas and shipping state-of-the-art models to production. We have openings in teams covering base model training, retrieval augmented generation, data and evaluation, safety, and finetuning, to name a few; and we are open to receiving intern applications in any research area relating to LLMs to broaden your research connections while obtaining deep experience in a growing AI startup.
Please Note: To be eligible for a Research Internship, you must be currently pursuing a PhD in Machine Learning, NLP, or a related discipline. You need to be available for a full-time internship that lasts for 4-6 months.
As a Cohere Research Intern, you will:
- Conduct cutting-edge machine learning research, building and training large language models.
- Focus on research projects aimed at expanding the frontier of knowledge in language modelling and associate areas such as evaluation, multimodal models, optimisation etc.
- Disseminate your research results through the production of publications, datasets, and code.
- Contribute to research initiatives that have practical applications in Cohere’s product development.
You may be a good fit if you:
- Are currently pursuing, or in the process of obtaining, a PhD in Machine Learning, NLP, Artificial Intelligence, or a related discipline. We will also consider exceptional non-PhD candidates.
- Are eligible for work authorization in the country of employment at the time of hire and maintain ongoing work authorization throughout the internship period.
- Have experience using large-scale distributed training strategies, data annotation and evaluation pipelines, or implementing state of the art ML models.
- Are familiar with autoregressive sequence models, such as Transformers.
- Have strong communication and problem-solving skills with the ability to convey complex research findings clearly and succinctly.
- Have knowledge, or are knowledgeable, of programming languages such as Python, C, C++, Lua, or related languages.
- Have knowledge of related ML frameworks such as JAX, Pytorch and Tensorflow.
- Have previous experience in building systems based on machine learning and deep learning techniques.
- Demonstrate passion for applied NLP models and products.
Preferred Qualifications:
- Demonstrated expertise through publications in top tier venues in fields such as machine learning, NLP, artificial intelligence, computer vision, optimization, computer science, statistics, applied mathematics, or data science.
- Proven ability to tackle analytical problems using quantitative methodologies.
- Proficiency in handling and analysing complex, high-dimensional data from various sources.
- Experience in applying theoretical and empirical research to real-world problem-solving.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: New Jersey - Remote
Private practice with no doors and no overhead.
BetterHelp is one of the world’s largest online therapy platforms for mental health professionals who want to focus on client care — not admin or overhead. You provide the expertise. We handle the rest.
Why Join BetterHelp
New increased hourly compensation.
$650 Health Benefit Stipend: Eligibility for the Health Benefit Stipend requires a continuous commitment of 30 hours a week
No insurance headaches. No clawbacks. No payment delays. We handle everything — you get paid weekly for every session. Ai documentation.
Increase Caseloads: 70% of clients use insurance, helping you build and sustain a strong caseload.
Therapist Perks Program: Exclusive discounts and perks on clinical tools, professional resources, and wellness benefits.
$500 first client bonus*
— Earn more when you see your first insurance client within 30 days of applying.
Additional Benefits
Work from the comfort of home (fully remote)
Flexible schedule – you set your own hours.
Free access to
390+ CEU courses
Free BetterHelp membership
for self-care
Additional bonuses & incentives for high performers
Zero overhead:
No fees are collected from the therapist, ever.
Autonomy over clinical decisions
Access and connect with our community of over 30,000 therapists
We’re Looking For
LCSW, LPC, LMFT, LMHC, Licensed Professional Counselor, or Psychologist / PsyD
Experienced Mental Health Therapist or Counselor with a passion for helping adults.
Requirements:
3+ years of mental health counseling experience
Master’s or Doctorate in Counseling, Psychology, Social Work, or Marriage & Family Therapy
Fully independent license (LCSW, LPC, LMFT, LMHC, etc.) and can provide therapy without supervision.
U.S. residency, private workspace, reliable internet, and liability insurance
A private and professional environment for conducting sessions.
Excellent written communication.
Must have professional liability insurance.
Reliable Internet connection.
Currently residing in the US.
NOTE: Unfortunately, if you are an intern or if you require supervision to provide therapy services, you cannot be a provider on BetterHelp at this time. Also, we are unable to accept substance abuse counselors, school counselors, registered nurses, career counselors, Christian counselors, and business coaches (unless they have an additional license as a mental health counselor).
Location: Texas
Workplace: Remote
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
We are searching for a driven and skillful Key Account Manager to work alongside and grow Halter’s enterprise customers. We’re looking for someone with commercial focus, X-factor communication skills, and the ability to drive change and communicate value.
You will be managing a portfolio of large enterprise ranching businesses, from pilot stage through to full-scale integration with Halter technology. You will be responsible for the success and growth of Halter within these accounts. You’ll be an expert at building trusting relationships, identifying opportunities within a ranch system to add value, and enjoying driving the growth of the largest accounts.
You’ll thrive in high-pressure environments, using initiative to make results happen, often against the odds. You might find yourself in a boardroom negotiating a million-dollar contract one day, reporting key KPI’s to a GM the next day, communicating opportunities and driving change with ranch managers by Friday. You’ll masterfully navigate layers within these businesses, adjusting your communication at each level accordingly, to convey the right context and value to all parties. You’ll likely have deep ranch systems knowledge and have a natural ability to drive change on a ranch.
This isn’t a typical role. This is a high-stakes role, playing a critical role in Halter’s growth into the enterprise market segment. Aside from jumping on the Halter roller coaster, you will be making a real-world impact, making ranches more productive and sustainable. You will build relationships across some of the most influential ranching leaders in the United States while working closely with US senior leadership.Up for the challenge? Let’s talk.
Frequent travel is required as part of the position.
WHAT YOUR DAY COULD LOOK LIKE
- Enterprise Customer Success: You’ll be embedded in the success of some of Halter’s largest and most strategic customers — ensuring our enterprise ranching partners realize full value from their investment. You’ll understand their goals deeply, help them embed Halter into daily operations, and surface impact across the business. Your efforts will directly influence retention, expansion, and long-term growth.
- Strategic Account Management: You’ll take full ownership of key enterprise accounts — building trusted, long-term relationships with operational leaders and executive stakeholders alike. You’ll know when to guide, when to challenge, and when to step in to unlock new value. This isn’t just about managing relationships — it’s about owning outcomes.
- Executive & Board Engagement: You’ll work directly with senior leaders, boards, and multi-entity decision-makers. You’ll understand the organizational structure, surface strategic pain points, and partner with internal teams to tailor solutions that move the needle. You’ll also play a key role in supporting expansion conversations and renewal negotiations at the highest levels.
- Influencer & Network Management: You won’t stop with your customer. You’ll build relationships with rural professionals, consultants, and other industry influencers who shape opinion and purchasing behavior across your portfolio. You’ll be known and respected in the region as a trusted Halter advisor.
- Enterprise Growth Strategy: You’ll collaborate with Business Development and Enterprise Sales to co-create account plans, drive territory expansion, and identify new revenue streams within your customer base. You’ll know your portfolio inside-out and play a key role in shaping how we grow our enterprise presence in-market.
- Cross-functional Leadership: You’ll work closely with Halter’s product, support, and sales teams to champion your accounts internally. Whether it’s surfacing product feedback, coordinating training, or aligning on rollout strategy, you’ll be the glue that holds enterprise relationships together and drives results.
- Forecasting & Planning: Alongside the Senior Enterprise Sales Manager, you’ll contribute to accurate revenue forecasting and strategic planning. You’ll bring rigor to account performance tracking and identify early signals of both risk and growth.
- Scalable Growth Initiatives: You’ll help evolve how we support and grow our largest customers. From refining account management strategies to building scalable playbooks, you’ll be part of the team shaping what great looks like as Halter scales globally.
WHO ARE WE LOOKING FOR
- Enterprise experience – You’ve managed large, complex accounts and know how to drive growth over time. You’re comfortable navigating executive rooms, multiple stakeholders, and complex business structures.
- Industry fluency – You bring real experience in ranching systems and know what success looks like on a modern enterprise ranch. You’re credible, informed, and customer-first.
- Strong commercial instincts – You don’t just nurture relationships; you find value, expand accounts, and deliver results.
- Team-first mindset – You collaborate across roles and functions to get the best outcome for the customer and the company.
- Autonomy & pace – You’re happy working independently in a fast-changing environment. You solve problems proactively and adjust quickly.
- Growth hunger – You’re looking to stretch yourself, take on more, and grow your career alongside a world-class commercial team.
- Travel-ready – You’ll be regularly out with customers and regional teams — being in the room, the pasture, or the boardroom when it counts.
OUR BENEFITS
- Employee Stock Ownership Plan (ESOP): Own a part of Halter and share in our growth and success
- 401(k): 100% match on the first 3% contributed, plus 50% match on the next 2% (up to a 4% employer match), with immediate vesting
- Comprehensive health benefits: Medical, dental, and vision coverage starting the first day of the month after you join (with most premiums covered, including 100% of employee-only health premiums on select plans)
- Employee Assistance Program (EAP) & paid wellness leave: Access confidential support through JustWorks plus 3 paid wellness days per year
- Personal growth fund: $750 USD per year to support learning, development, or personal growth goals
- Unlimited PTO: Take time off when you need it—no accrual required, available from day one
- Parental leave: 16 weeks paid leave for birthing parents and 8 weeks paid leave for non-birthing parents
- Onboarding travel to New Zealand: Fly to NZ for onboarding at Halter HQ in Auckland—meet the team, visit a test farm, and immerse yourself in all things Halter
The annual OTE salary range for this role is $115,000 - $125,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Halter and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Remote, Ireland; Remote, Spain; Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
This is a future opportunity that may not be immediately available, but we're proactively building our pipeline of exceptional talent. At GitLab, we believe in connecting with outstanding professionals before we have an urgent need, allowing us to move quickly when the right moment arises. If you are excited about co-creating the future as we're building the most comprehensive AI-powered DevSecOps platform, we want to hear from you. We'll keep your information on file and reach out when a position becomes available that matches your skills and interests.
An overview of this role
This position is 100% remote and will be based in the UK, Ireland, and Spain.
GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.
Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams.
We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role.
What you’ll do
Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory.
Generate New Logo opportunities and Growth opportunities on existing customer accounts.
Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs).
Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities.
Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies.
Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates.
Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast.
Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs).
Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts.
What you’ll bring
Positive and energetic phone skills, excellent listening skills, strong writing skills.
Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities.
Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes.
Alignment with our values and working in accordance with those values.
Knowledge of business process, roles, and organizational structure.
Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools.
Proficiency in English, our company language, is required for effective communication.
Previous tech industry experience or experience in sales development, marketing, or sales is a plus.
About the team
As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab.
Remote-Global
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, North America
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
This is a future opportunity that may not be immediately available, but we're proactively building our pipeline of exceptional talent. At GitLab, we believe in connecting with outstanding professionals before we have an urgent need, allowing us to move quickly when the right moment arises. If you are excited about co-creating the future as we're building the most comprehensive AI-powered DevSecOps platform, we want to hear from you. We'll keep your information on file and reach out when a position becomes available that matches your skills and interests.
An overview of this role
This position is 100% remote and will be based in the United States and/ or Canada.
GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.
Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams.
We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role.
What you’ll do
Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory.
Generate New Logo opportunities and Growth opportunities on existing customer accounts.
Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs).
Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities.
Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies.
Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates.
Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast.
Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs).
Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts.
What you’ll bring
Positive and energetic phone skills, excellent listening skills, strong writing skills.
Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities.
Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes.
Alignment with our values and working in accordance with those values.
Knowledge of business process, roles, and organizational structure.
Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools.
Proficiency in English, our company language, is required for effective communication.
Previous tech industry experience or experience in sales development, marketing, or sales is a plus.
About the team
As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$59,000
—
$84,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, North America
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
This is a future opportunity that may not be immediately available, but we're proactively building our pipeline of exceptional talent. At GitLab, we believe in connecting with outstanding professionals before we have an urgent need, allowing us to move quickly when the right moment arises. If you are excited about co-creating the future as we're building the most comprehensive AI-powered DevSecOps platform, we want to hear from you. We'll keep your information on file and reach out when a position becomes available that matches your skills and interests.
An overview of this role:
This position is 100% remote and will be based in the United States and/or Canada
GitLab is looking for an enthusiastic and strategic Sales Development Representative (SDR), to join our growing Revenue Marketing team. As a SDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams. In this role you will leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab’s value. You will be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.
Don’t have a ton of knowledge about GitLab yet? Don’t worry. We have an extensive onboarding and training program at GitLab and you will be provided with necessary DevOps and GitLab knowledge to fulfill your role.
What you'll do:
Effectively manage inbound lead flow
Conduct high-level discovery conversations in target accounts
Meet or exceed SDR sourced Sales Accepted Opportunity (SAO) volume targets
Collaborate with and leverage teammates to develop targeted lists, call strategies, and messaging to drive opportunities
Utilize business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accounts
Work to have a variety of touches (call, email, social, etc.) on all leads in your assigned territory using Outreach.io
Manage, track, and report on all activities and results using Salesforce
Participate in documenting all processes in the GitLab handbook and update as needed with your Sales Development Manager
Act as a mentor for new SDR hires in helping them navigate their key accounts
What you'll bring:
Positive and energetic phone skills, excellent listening skills, strong writing skills
A self-starter with a track record of successful, credible achievements
You share our values, and work in accordance with those values
Knowledge of business process, roles, and organizational structure
Determined personality with a desire to grow and win
Passionate about being a part of GitLab’s journey
Proficient in using Salesforce
Previous tech industry experience or experience in sales development, marketing and/or sales is a plus
Eagerness to grow professionally with best-in-class
onboarding program
, support across the business and eligibility for promotion into an outbound role after 12 months as a successful SDR
Globally we require excellent written and spoken English which is our company language
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$53,000
—
$75,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Raleigh, NC
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Dubai, UAE
About the Role
We are seeking a highly accomplished and strategic Account Executive to join our
Digital Natives
team in Dubai. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security).
As an Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives.
Regional Focus: Saudi Arabia - Startups
Responsibilities
Strategic Revenue Generation:
Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments.
Expert Pipeline & Forecasting:
Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership.
Deep Customer & IT Architecture Understanding:
Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions.
Multi-Engagement Leadership:
Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level minus one executives.
Virtual Team Leadership:
Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery.
Digital Transformation Authority:
Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations.
Compelling Value Creation:
Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders.
Advanced Negotiation & Closure:
Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities.
Trusted Advisor & Coach:
Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization.
Organizational Impact & Leadership:
Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking.
Desirable Skills, Knowledge, and Experience
Language Skills: Fluency in both English and Arabic (written and spoken).
5+ years of advanced experience selling complex technology solutions in a B2B enterprise model
, with a significant track record of consistently exceeding targets.
Deep expertise and fluency in Cloud Networking, Security, and Edge Computing technologies
, with an exceptional ability to articulate features, benefits, and use cases across diverse customer segments (e.g., SMBs, enterprise, vertical markets).
Proven ability to deeply understand complex customer IT architectures
and effectively map them to Cloudflare Reference Architectures for successful platform sales.
Demonstrated success leading and influencing virtual cross-functional teams
(e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure.
Exceptional strategic communication and presentation skills
, with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one).
Advanced negotiation skills
with a track record of closing large, complex, six-figure and multi-million dollar deals.
Expert-level sales acumen:
unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts.
Authority on digital transformation trends
and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes.
Strong coaching and mentorship abilities
, with a passion for helping colleagues grow and improve.
Highly self-motivated, entrepreneurial, and resilient
, thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals.
Proficiency in advanced sales and business intelligence platforms
(e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application).
Bachelor's degree required
, with a technical background (e.g., engineering, computer science, MIS) highly preferred.
Ability to travel
up to 50%
to engage with key customers and internal teams.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: South Africa; Pakistan; Philippines; United Kingdom; Spain; Bosnia and Herzegovina
Job Type:
Full-time (Contract)
Location:
Remote (Working Hours: EST 9 AM – 5 PM)
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, and tech platforms across SaaS, MarTech, FinTech, and more. Unlike traditional outsourcing, you are placed directly with a client as a valued, long-term member of their team.
About the Company
This opportunity is with a high-performing digital marketing agency based in the U.S., specializing in building conversion-focused websites and running ROI-driven marketing campaigns. Their core mission is simple: create visually compelling websites that generate real revenue for clients in industries like Home Services and Healthcare.
Job Summary
We’re hiring a Senior Webflow Designe
r
for a remote web design job focused on creating high-converting websites and marketing assets. This is an ideal role for a designer who thrives in both UI/UX design and Webflow development, with a strong grasp of design systems and digital marketing performance.
You’ll own projects end-to-end—from wireframes in Figma to fully responsive, production-ready Webflow builds—while collaborating closely with account managers to deliver impactful client results.
Key Responsibilities
Design and build Webflow websites from scratch (no templates)
Create wireframes, prototypes, and high-fidelity UI designs in Figma
Develop marketing assets: ads, landing pages, email newsletters, and social graphics
Build and maintain scalable UX design systems (component libraries, tokens, style guides)
Ensure responsive, pixel-perfect design across all breakpoints
Use structured frameworks like Client-First or Relume naming conventions
Collaborate with account managers to align on client goals and deliverables
Optimize design outputs for conversion and performance
Requirements
3+ years experience inWebflow web design (portfolio required)
Advanced expertise in Figma (design systems, prototyping, UI/UX workflows)
Strong Webflow skills: CMS, animations, responsiveness, clean structure
Proven experience building design systems (component libraries or brand systems)
Strong fundamentals in typography, layout, color, and visual hierarchy
Experience creating digital marketing assets across platforms
Excellent English communication (written and verbal)
Nice to Have
Basic knowledge of HTML/CSS
Advanced Webflow animations
CRO (Conversion Rate Optimization) or A/B testing experience
Experience in Home Services or Healthcare industries
Portfolio Requirements (Mandatory)
Your application must include:
Live Production Links: Active websites you’ve built (mobile responsiveness will be tested)
Webflow Read-Only Links: Backend access to review structure and build quality
At least one example of a design system (Figma library, style guide, or brand system)
Benefits
💰 Competitive salary: $3,500–$4,500 USD/month
🌎 Fully remote web design role with global team exposure
🚀 Work on high-impact projects that directly drive client revenue
📈 Long-term growth with a performance-focused digital agency
🧠 Opportunity to build scalable design systems used across multiple clients
🏖️ 2 weeks paid time off + paid U.S. holidays
🎯 Clear expectations with structured onboarding and career progression
Location: New York, New York, United States; San Francisco, California, United States; Seattle, Washington, United States
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
About the role
Turing builds the training and evaluation data powering the world’s leading frontier AI labs. As these labs push the frontier, they bring us their newest models and ask the critical question:
how does our model perform against your benchmark datasets, where does it fail, and what data will make it climb the hill?
As a
Field Engineer, AI Labs
, you are the technical face of Turing to frontier research teams. You sit at the exact intersection of client-facing solutions engineering and hands-on AI evaluation. When a frontier lab provides a new model endpoint, you wire it up, run comprehensive evals across Turing’s datasets, synthesize raw performance metrics into actionable intelligence, and present those findings directly to client researchers and technical leaders.
This is not a pure research engineering seat and not a traditional forward-deployed IT role. It is a high-velocity, high-agency solutions engineering role for a technically fluent, dependable builder who thrives on talking to customers, running benchmarks across model APIs, and packaging last-mile data deliveries with extreme precision.
Why this role matters
You will work directly with research scientists and technical executives at top AI labs (such as xAI, Anthropic, OpenAI, and emergent frontier labs). Every eval you run and every benchmark report you write directly influences how frontier labs evaluate model capabilities, uncover failure modes, and procure the pre-training and post-training data required for next-generation intelligence.
What you’ll own
Evaluation & Benchmarking
Connect frontier model APIs and inference endpoints (OpenAI, Anthropic, AWS Bedrock, vLLM, private client gateways) into evaluation harnesses.
Execute large-scale benchmark runs across proprietary Turing datasets (reasoning, coding, multimodal, agentic environments, and GDP Val).
Analyze eval results, isolate failure cases, detect model behavioral drift, and identify the exact data distributions needed to address capability gaps.
Technical Pre-Sales & Client Engagement
Serve as the technical counterpart to sales leads on calls with frontier AI labs and enterprise AI teams.
Translate complex evaluation metrics into compelling, high-signal reports, client presentations, and technical collateral.
Answer technical questionnaires and RFIs from lab researchers regarding data design, task curation, difficulty stratification, and rubrics.
Surface lab feedback and emerging benchmark requirements back to internal R&D and dataset design teams.
Internal Data Systems & Catalog Stewardship
Navigate and operate Turing’s internal data infrastructure (DataOS, Data Hub, and task catalogs) to query, manipulate, and move data pipelines.
Slice and curate custom data subsets based on specific difficulty thresholds, benchmark rubrics, or top-performing data points.
Audit data provenance and maintain up-to-date specifications across Turing's public catalog and internal dataset inventories.
Packaging & Last-Mile Delivery
Own last-mile delivery, schema alignment, and packaging so that data delivered matches client technical specifications flawlessly.
Work closely with engineering and quality leads to verify that all data deliverables adhere to rigorous validation standards before client handoff.
What you bring
Required
1 to 5 years of professional experience in data science, AI/ML engineering, solutions engineering, or data analytics with a demonstrated transition into generative AI.
Strong hands-on Python proficiency: working with REST/gRPC model APIs, inference endpoints (OpenAI, Anthropic, Bedrock, vLLM), pandas, and SQL.
Practical experience with model evaluation, benchmark design, or LLM-as-a-judge pipelines. You know how benchmarks are structured, scored, and debugged.
High agency and a scrappy, startup mindset: you have owned projects end-to-end, delivered under tight deadlines, and thrive in fast-paced environments where playbooks are being built in real time.
Exceptional written and verbal communication: ability to walk research scientists through technical evaluation metrics and command confidence on commercial calls.
Comfort working with command-line tools, internal tooling, and data manipulation workflows.
Preferred
Prior experience at an early-stage AI startup or high-growth technology company where you wore multiple hats across engineering and customer support.
Hands-on experience with evaluation harnesses and agent benchmarks (e.g., Harbor, Terminal-Bench, SWE-bench, Inspect) or agentic workflows.
Experience fine-tuning models (e.g., LoRA/QLoRA), working with open-weights models, or conducting multimodal evaluations.
Familiarity with data quality control, task verification, or synthetic data generation pipelines.
How we work
High ownership, low ego:
You own the last mile from intake to client handoff. The outcome matters more than who gets credit.
Technical fluency with commercial empathy:
We don't hide behind jargon. We present clear, honest numbers to lab researchers and act as their trusted technical partners.
Rigorous data integrity:
Provenance, versioning, and reproducibility come first. What we benchmark is what the client gets.
Location & Work Model
Location:
United States. Strong preference for candidates based in the San Francisco Bay Area (for regular interaction with local AI labs and team hubs); remote within the US considered for exceptional candidates.
Employment Type:
Full-time standard employee.
Compensation & Benefits
The annual base salary range for this full-time position is
$175,000 – $232,000 USD
. In addition to base salary, this role is eligible for equity, performance incentives, and comprehensive company benefits.
Individual compensation is determined by job-related skills, experience, qualifications, and relevant business considerations.
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: Michigan - Remote
Private practice with no doors and no overhead.
BetterHelp is one of the world’s largest online therapy platforms for mental health professionals who want to focus on client care — not admin or overhead. You provide the expertise. We handle the rest.
Why Join BetterHelp
Increased hourly compensation for live sessions
.
Therapists can now earn up to
33% more per session for insurance clients.
$650 Health Benefit Stipend:
Eligibility for the Health Benefit Stipend requires a continuous commitment of 30 hours a week
No insurance headaches. No clawbacks. No payment delays. We handle everything — you get paid weekly for every session.
Increase Caseloads:
70% of clients use insurance, helping you build and sustain a strong caseload.
$500 first client bonus*
— Earn when you see your first insurance client within 30 days of applying.
Additional Benefits
Work from the comfort of home (fully remote)
Flexible schedule – you set your own hours.
Free access to
390+ CEU courses
Free BetterHelp membership
for self-care
Additional bonuses & incentives for high performers
Zero overhead:
No fees are collected from the therapist, ever.
Autonomy over clinical decisions
Access and connect with our community of over 30,000 therapists
We’re Looking For
LCSW, LPC, LMFT, LMHC, Licensed Professional Counselor, or Psychologist / PsyD
Experienced Mental Health Therapist or Counselor with a passion for helping adults, couples, or teens.
Requirements:
3+ years of mental health counseling experience
Master’s or Doctorate in Counseling, Psychology, Social Work, or Marriage & Family Therapy
Fully independent license (LCSW, LPC, LMFT, LMHC, etc.) and can provide therapy without supervision.
U.S. residency, private workspace, reliable internet, and liability insurance
A private and professional environment for conducting sessions.
Excellent written communication.
Must have professional liability insurance.
Reliable Internet connection.
Currently residing in the US.
NOTE: Unfortunately, if you are an intern or if you require supervision to provide therapy services, you cannot be a provider on BetterHelp at this time. Also, we are unable to accept substance abuse counselors, school counselors, registered nurses, career counselors, Christian counselors, and business coaches (unless they have an additional license as a mental health counselor).
Location: Florida - Remote
Private practice with no doors and no overhead.
BetterHelp is one of the world’s largest online therapy platforms for mental health professionals who want to focus on client care — not admin or overhead. You provide the expertise. We handle the rest.
Why Join BetterHelp
Increased hourly compensation.
Therapists can now earn up to
33% more per session for insurance clients.
$500 first client bonus*
— Earn when you see your first insurance client within 30 days of applying.
$650 Health Benefit Stipend:
Eligibility for the Health Benefit Stipend requires a continuous commitment of 30 hours a week
No insurance headaches. No clawbacks. No payment delays. We handle everything — you get paid weekly for every session.
Increase Caseloads:
70% of clients use insurance, helping you build and sustain a strong caseload.
Additional Benefits
Work from the comfort of home (fully remote)
Flexible schedule – you set your own hours.
Free access to
390+ CEU courses
Free BetterHelp membership
for self-care
Additional bonuses & incentives for high performers
Zero overhead:
No fees are collected from the therapist, ever.
Autonomy over clinical decisions
Access and connect with our community of over 30,000 therapists
We’re Looking For
LCSW, LPC, LMFT, LMHC, Licensed Professional Counselor, or Psychologist / PsyD
Experienced Mental Health Therapist or Counselor with a passion for helping adults, couples, or teens.
Requirements:
3+ years of mental health counseling experience
Master’s or Doctorate in Counseling, Psychology, Social Work, or Marriage & Family Therapy
Fully independent license (LCSW, LPC, LMFT, LMHC, etc.) and can provide therapy without supervision.
U.S. residency, private workspace, reliable internet, and liability insurance
A private and professional environment for conducting sessions.
Excellent written communication.
Must have professional liability insurance.
Reliable Internet connection.
Currently residing in the US.
NOTE: Unfortunately, if you are an intern or if you require supervision to provide therapy services, you cannot be a provider on BetterHelp at this time. Also, we are unable to accept substance abuse counselors, school counselors, registered nurses, career counselors, Christian counselors, and business coaches (unless they have an additional license as a mental health counselor).
Location: Berlin, Germany
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We are looking for an Account Executive, SMB who will play a critical role generating new business and fielding inbound prospects in their territory. You will be responsible for targeting, building and nurturing positive relationships with key decision-makers and assisting them through their Figma evaluation and buying process of all products. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners at Figma.
What you'll do at Figma:
Create and manage a pipeline of SMB accounts from inbound and outbound activity to consistently meet or exceed quarterly and annual sales targets
Apply effective discovery and value-selling techniques to build and strengthen relationships with key decision-makers in both new and existing customers (500< FTEs)
Align with key decision makers to identify where Figma’s roadmap and innovations can solve business challenges
Conduct thorough analysis to tier and prioritize accounts in large volumes
Expertly position Figma and engage cross-functional partners where necessary to drive deals forward
Leverage opportunities to advance relationships through in-person meetings and networking opportunities
We'd love to hear from you if you have:
Experience closing sales for a software or SaaS business in an outbound function
Consistent performance meeting pipeline generation targets for net new business
Demonstrated experience successfully managing high volume sales cycles (1-3 months)
A sales methodology and process that creates value for customers
Fluency in German
While it’s not required, it’s an added plus if you also have:
Experience selling solutions to technical audiences (i.e. Engineering, Product, Design teams)
Demonstrated ability to succeed in a changing environment
Certified in deal qualification and prospect discovery
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The team
The Hardware Automation team builds the internal platforms and tooling that power how Nebius operates its data center infrastructure at scale. Our mission is to eliminate manual effort, reduce human error, and give every team in the Hardware Infrastructure department real-time visibility and control over the systems they own.
We operate as a product engineering team embedded within hardware infrastructure — meaning we don't just write requirements and hand them off. We own the full stack: from requirements gathering with data center operations and hardware engineering, through design and build, all the way to rollout and ongoing reliability.
The role
We are looking for a Technical Project Manager to drive the programs that turn manual hardware operations into automated, scalable workflows. You will own the delivery of automation initiatives across the full hardware lifecycle — from automated server provisioning and firmware update orchestration through intelligent fault detection, self-healing remediation, and data-centre-scale operational tooling — coordinating engineers, operations teams, and infrastructure stakeholders to ship systems that meaningfully reduce human toil at fleet scale.
The responsibilities
Initiating and driving cross-team projects with clear goals and timelines
Aligning conflicting priorities and stakeholder needs, including C-level
Facilitating technical and procedural decision-making
Establishing and scaling repeatable processes
Collaborating closely with engineering, infrastructure, and business teams
The profile :
Engineering Manager
wanting to move from vertical to horizontal impact, from team to org level, designing and carrying a unified roadmap and strategy across multiple engineering teams. In this case, we are talking about 6 teams for more than 30 engineers.
Technical Project/Program Manager
with an Engineering Management background.
Strong operational risk awareness: track record of structuring staged rollouts, defining rollback criteria, and insisting on safety gates before automation runs unsupervised on production infrastructure.
Experience coordinating across engineering and operations stakeholders with different risk tolerances — bridging teams that move fast and teams that prioritise stability without letting that tension stall delivery.
Preferred / Nice to Have
Experience with specific hardware automation domains: zero-touch provisioning, firmware orchestration, automated hardware testing frameworks, or self-healing remediation systems.
Familiarity with infrastructure-as-code and configuration management tooling (Terraform, Ansible, Kubernetes) from a delivery and rollout management perspective.
Exposure to data centre operations — rack and stack, cabling, power and cooling management — sufficient to understand what automation means to a technician on the floor.
Experience with site reliability engineering (SRE) practices: toil measurement, error budgets, and the discipline of treating operational automation as a first-class engineering investment.
Knowledge of observability platforms (Prometheus, Grafana, Datadog, or equivalent) used to monitor automation system health and measure operational outcomes.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Astana, Kazakhstan
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
With outstanding customer care, our Support teams are the glue that keeps the Wolt marketplace running smoothly. We ensure seamless interactions between customers, merchant partners, and courier partners every single day.
As a Support Team Lead, you’ll take ownership of our local support operations, lead by example, and empower your team to deliver consistently high-quality service. You’ll play a key role in driving performance, developing people, and continuously improving how we support our partners across the country.
What you’ll be doing
Lead, motivate, and develop a high-performing support team through coaching, encouragement, and empowerment
Create a customer-obsessed culture by leading by example
Own your team’s performance, including KPIs, productivity, and service quality
Set clear performance goals and provide regular, constructive feedback
Manage daily operational needs such as shift planning and scheduling
Lead shifts when needed, supporting representatives and shift leaders to ensure smooth and effective operations
Collaborate closely with other teams to continuously improve the overall support experience
Communicate effectively with all customer groups (customers, courier partners, and merchants), adapting tone and approach as needed
Actively contribute as a member of the group leadership team, supporting decision-making and team success
Take ownership of support-related projects and approach them with creativity and a continuous improvement mindset
Our humble expectations
Strong background in customer service, with a solid understanding of metrics such as SAT/CSAT, SLA, and ticket handling time
Proven experience leading and managing a customer service or support team
Experience setting performance goals and delivering regular performance feedback
Ability to work full-time from the office, Monday–Friday, 09:00–18:00
Good working proficiency in Kazakh, Russian, and English
At least 1 year of experience at Wolt or experience as a Shift Lead
Next steps
If you’re excited about working in a fast-growing environment, taking ownership, and being part of an ambitious and supportive team, we’d love to hear from you.
Applications are reviewed on an ongoing basis, so don’t wait — apply today and remember to attach your CV.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
УдалённоСтажёрCanada; San Francisco; Europe; London; United States; United Kingdom; Toronto; Montreal; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
УдалённоTexas
УдалённоRemote, Ireland; Remote, Spain; Remote, United Kingdom; time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks
УдалённоСША; time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоСША; The base salary range for this role’s listed level is currently for residents of the United States only
seniorГеография найма не уточнена
География найма не уточнена
УдалённоseniorSouth Africa; Pakistan; Philippines; United Kingdom; Spain; Bosnia and Herzegovina; Remote (Working Hours: EST 9 AM – 5 PM)
New York, New York, United States; San Francisco, California, United States; Seattle, Washington, United States; Strong preference for candidates based in the San Francisco Bay Area (for regular interaction with local AI labs and team hubs); remote within the US considered for exceptional candidates; For applicants from the European Union, please review
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