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Location: United States How We Build Babylist is in the middle of a fundamental shift in how software gets made, and we are not tiptoeing into it. We are rebuilding our engineering culture around a simple belief: AI changes everything. How teams are structured, how decisions get made, how fast ideas become working software. Our engineers own problems end to end, working directly with product, design, and business partners with short feedback loops and real stakeholder access. We ship, learn, and iterate fast. When something is not working, we throw it out and start over — project failure and personal failure are not the same thing here. AI tools are as natural to our workflow as an IDE or version control. We are not exploring this, we are living it. Our engineers use AI to explore tradeoffs, pressure-test designs, and move from problem to solution in hours instead of days. They generate code with AI so they can stay focused on the decisions that actually require human judgment — not the routine ones. More velocity means more time for craft: better test coverage, stronger architecture, and deeper customer understanding. We hold ourselves to a higher quality bar because of AI, not in spite of it. We are building this playbook in real time, and we are looking for people who want to build it with us. If you have already changed how you work because of AI — or you are ready to — and you care more about shipping something great than following a prescribed process, we should talk. Our Tech Stack Ruby on Rails AWS Sidekiq MySQL Redis What the Role Is Babylist's Platform team is the foundation every engineering team builds on — and this role is at the center of keeping it reliable, fast, scalable, and secure. As a Staff SRE, you'll own the infrastructure and reliability practices that support 9 million+ users and the engineers who build for them. You'll bring strong software engineering skills and experience building security into production systems, turning that experience into code, automation, and secure defaults. You'll evolve our AWS infrastructure, CI systems, and developer tooling as Babylist grows across e-commerce, registry, health, media, and mobile. You'll share the team's core SRE responsibilities and bring particular depth in security engineering, leading security improvements alongside reliability, developer experience, and platform initiatives. Who You Are Strong software engineering skills — you've shipped and operated production-quality tools or services, with tests, code review, and maintainable interfaces Experience building security into production systems — you've personally designed, implemented, and operated controls for access, workload identity, secrets, or network isolation Deep hands-on Terraform expertise — you own IaC, not just contribute to it Proven AWS experience at scale — EKS, RDS, cloud networking, DNS, CDNs, load balancers — you know the gotchas Experienced operating Kubernetes in production — you've debugged the hard stuff, not just deployed the easy stuff Comfortable designing and improving CI/CD systems — CircleCI, GitHub Actions, or similar; you care about developer velocity, not just pipeline uptime Strong observability instincts — Datadog, Sentry, PagerDuty, Cronitor — you build alerting that's actionable, not noisy Experienced with on-call and incident management — you've run the post-mortems and actually changed things afterward Comfortable supporting developers across local, staging, and production — you're a resource, not a gatekeeper You naturally reach for AI in your work — at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next. How You Will Make An Impact Infrastructure ownership — manage and evolve our AWS environment using Terraform, keeping EKS clusters, databases, and core services current, performant, and secure Software and automation — ship tested tools and services with runbooks and self-service workflows that other engineers can adopt and operate Secure infrastructure defaults — build versioned, tested Terraform modules for least-privilege access, secrets, and workload isolation, with automated checks for configuration drift CI/CD reliability — keep delivery fast and dependable across Engineering, integrating dependency and container scanning, secret detection, and short-lived deployment credentials Developer support — be the person engineers turn to when environments break; unblock them fast across local, staging, and production Monitoring & alerting standards — define service-level objectives (SLOs) and actionable alerting with engineering teams, using incident trends to prioritize reliability improvements Recovery readiness — validate backups, restore procedures, and failover paths through regular recovery tests Incident response — lead or support incident response, drive post-incident reviews, and close the loop so the same thing doesn't happen twice Platform strategy — shape our long-term infrastructure roadmap and lead cross-team initiatives from design through rollout, adoption, and ongoing operation, mentoring engineers along the way Why This Role Platform is the team every engineering team depends on — your work has outsized leverage across the entire product org, not just one area The infrastructure is solid and actively evolving — you'll shape how reliability and security are built into the platform as it grows This is a staff-level role with real cross-team visibility — you'll influence how Babylist engineers build and ship, not just keep the lights on You'll work on systems that support millions of families at a high-stakes life moment — the scale is real and the product context makes the reliability work matter About Compensation We use a market-based approach to compensation. The starting salary range for this role is: $226,673 to $271,991 + target 20% annual bonus and competitive equity Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity. Who We Are Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step. Our Ways of Working Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up. Why You Will Love Working At Babylist Our Culture We work with focus and intention, then step away to recharge We believe in exceptional management, and we invest in the tools and the time to connect with colleagues We build products that positively impact millions of people's lives AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts Growth & Development Competitive pay and meaningful opportunities for career advancement We believe technology and data can solve hard problems We're committed to career progression and performance-based advancement Benefits Company-paid medical, dental, and vision insurance Retirement savings plan with company matching and flexible spending accounts Generous paid parental leave and PTO Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed Remote work stipend to set up your office Perks for physical, mental, and emotional health, parenting, childcare, and financial planning Important Notices Recorded Interviews. Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription. Interview Integrity. AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles. How We Review Applications We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person. Connections at Babylist. If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone. Protect Yourself from Scams. All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.

Location: Philippines Korean Bilingual Medical Virtual Assistant Neolytix | Remote | Full-time Do work you can actually see make a difference! Most medical VA roles hand you one small piece of the process and never show you the rest. At Neolytix, you learn how a clinic runs from start to finish, and you see how your work helps providers spend more time caring for patients. If you’re fluent in Korean and English , careful with detail, and ready to grow in healthcare, this role is built for you. Why Neolytix? Neolytix is a boutique consulting and management services organization. We partner with small and medium-sized healthcare practices across the United States. Our clients trust us because we give them practical, no-nonsense advice on the issues that matter most to their practices. 4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor , with an 80% approval rating A boutique team, so your work gets noticed and your growth gets supported Colleagues from many countries and cultures! What you’ll get Room to Grow: career advancement and professional development in a team that wants you to succeed Balance: you work from home with time for family, and the work is done right Community: hobby-based clubs where you can connect with people who share your interests What you’ll do You’ll be a key support partner to the physicians you work with, keeping their charts accurate and their clinics running smoothly. Prepare and organize medical records and patient charts before physician visits Update patient history, physical exam findings, and other health information in the EMR Send documentation to physicians for review and approval, following each facility’s procedures Track lab results and screening procedures so nothing slips through Keep records compliant through careful documentation and attestation Follow HIPAA, Joint Commission, and facility policies Handle clerical tasks that boost provider productivity and clinic workflow Review and apply clinical and administrative criteria accurately What you bring Fluency in Korean and English , both spoken and written Experience in customer service or healthcare (preferred) Strong communication and interpersonal skills Sharp attention to detail and good problem-solving skills Ability to juggle several priorities in a fast-paced environment Comfort with Microsoft Office and EMR systems A warm, patient, and empathetic approach Ready to grow with us? Apply today and build a healthcare career where you can see the impact of your work every day!

Location: Remote, Germany MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data. We are looking for a Business Development Representative to join our growing sales team. In this role, you will drive pipeline generation for our Enterprise segment by combining disciplined outbound prospecting with fast, high-quality inbound qualification. You will work closely with Enterprise Account Executives to strategize, identify, engage, and advance opportunities across the data infrastructure and AI storage landscape. What You Will Do Outbound Prospecting Research and identify target enterprise accounts using intent data, account signals, and MinIO's intelligence systems. Build and execute personalized outbound sequences via email, phone, and LinkedIn targeting infrastructure, data engineering, and AI/ML personas. Develop strategies to convert MinIO's open-source user base into commercial enterprise customers. Collaborate with Enterprise AEs and marketing to align outbound efforts with account-based plays and active campaigns. Inbound Lead Management Qualify and respond to inbound MQLs from enterprise accounts within SLA. Evaluate leads for ICP fit, workload, storage scale, environment, and project timing. Schedule and confirm qualified discovery meetings for Enterprise Account Executives. Maintain clear qualification notes in CRM to ensure strong AE handoffs. Pipeline Development Build multi-threaded outreach into target accounts, engaging both technical and business stakeholders. Collaborate with field marketing and PMM on industry-specific messaging and event follow-up. Craft creative, personalized email sequences that articulate the value of AIStor for enterprise data infrastructure. Provide ongoing feedback to sales and marketing on prospect sentiment, objections, and market trends. CRM & Reporting Maintain Salesforce, HubSpot, and Outreach with accurate, up-to-date activity and qualification data. Track pipeline contribution, conversion rates, and outbound activity metrics. Continuously optimize sequencing and messaging based on performance data. Success Metrics Meetings held with enterprise accounts Meeting-to-Stage 1 opportunity conversion rate (target: 35%+) Outbound-sourced pipeline contribution Speed-to-lead for inbound enterprise MQLs AE acceptance rate of qualified meetings CRM data completeness and accuracy Your Skills and Experience 1+ years of experience in BDR/SDR, inside sales, or demand generation, ideally in B2B technology. Aptitude or early experience prospecting into large, complex organizations (5,000+ employees); direct track record is a plus but not required. Strong written and verbal communication skills; able to engage infrastructure architects, data engineers, and IT leaders. Experience with outbound sequencing tools and CRM platforms (Salesforce, HubSpot, Outreach). Familiarity with data infrastructure, cloud storage, or AI/ML; 1+ year in an Analytics, AI, or object storage company is a plus. Understanding of enterprise sales cycles and qualification methodologies (MEDDICC preferred). Self-directed with strong research skills and a data-driven approach to prospecting. Bachelor's degree in Business, Marketing, Computer Science, or related field preferred. Equal Opportunity Policy (EEO) MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Location: Florida, US Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds…. ClinChoice is searching for a Senior Clinical Research Associate to join a pharmaceutical company ClinChoice is a global full-service CRO with a strong focus on quality, professional development and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with the client counterparts. Main Job Tasks and Responsibilities: Site management and relationship Serve as the primary sponsor/CRO contact for assigned sites, maintaining regular communication with Principal Investigators, sub-investigators, and study coordinators. Track site performance against follow-up visit schedules, data entry timelines, and query resolution metrics; escalate risks early. Support sites through staff turnover, including retraining of new personnel and updates to the delegation log. Ensure sites maintain adequate resources, equipment calibration (e.g., PSG/HSAT devices, CPAP or study device logs where applicable), and storage of investigational product or devices. Monitoring and oversight Conduct on-site, remote, and risk-based monitoring visits per the Clinical Monitoring Plan, and complete visit reports and follow-up letters within required timelines. Perform source data verification (SDV) and source data review (SDR) of follow-up visit data, including sleep study results (AHI, ODI, oxygen saturation), questionnaires (e.g., Epworth Sleepiness Scale, FOSQ), and device adherence data. Verify ongoing informed consent compliance, including re-consent following protocol or ICF amendments. Review and confirm accurate reporting of adverse events, serious adverse events, and device deficiencies within regulatory timelines. Identify, document, and follow up on protocol deviations, and ensure corrective and preventive actions (CAPAs) are implemented. Oversee investigational product or device accountability, reconciliation, and return or destruction. Subject retention and follow-up Work with sites to minimize missed visits and loss to follow-up, reviewing retention strategies and tracking visit windows. Monitor early terminations and withdrawals, ensuring reasons are documented and follow-up data is collected where the protocol allows. Ensure completion of all long-term and end-of-study follow-up assessments. Data quality and database lock Drive timely resolution of data queries in the EDC system and support data cleaning activities. Collaborate with Data Management on interim and final data reviews, and prepare sites for database lock. Regulatory and documentation Ensure the Investigator Site File (ISF) is complete and reconciled with the Trial Master File (TMF). Track IRB continuing reviews, amendment approvals, safety report submissions, and other required regulatory documents. Prepare sites for sponsor audits and FDA inspections, and support responses to findings. Closeout and post-study support Plan and conduct site closeout visits, including final IP/device reconciliation, document archiving instructions, and IRB closure notification. Support post-study activities such as final reconciliation, close-out reports, and responses to post-lock data or regulatory requests. Contribute to lessons learned and process improvements for the study team. Education and Experience: Required Bachelor's degree in life sciences, nursing, pharmacy, or a related health field (or equivalent experience). 2+ years of independent on-site monitoring experience as a CRA with a sponsor, CRO, or medical device company. Working knowledge of ICH E6 Good Clinical Practice, FDA regulations (21 CFR Parts 11, 50, 54, 56, 312 and/or 812), and HIPAA. Experience monitoring studies through follow-up, database lock, and site closeout. Hands-on experience with EDC, CTMS, and eTMF systems. Valid driver's license and ability to travel to assigned sites. Authorization to work in the United States. Preferred Experience in sleep medicine, respiratory, cardiometabolic, or ENT trials, including OSA studies. Familiarity with polysomnography (PSG), home sleep apnea testing (HSAT), and CPAP or implantable/oral device studies. Medical device trial experience (IDE studies, device accountability, device deficiency reporting). Experience supporting FDA inspections or sponsor audits. Clinical research certification (e.g., ACRP-CP, CCRA, or SOCRA CCRP). The Application Process Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step.  Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful. Who will you be working for? About ClinChoice ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical devices, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. Our Company Ethos Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are  the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology.   The success of these core values is evidenced by our below industry average turnover rates. ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it. Key words :, Clinical Research Associate, CRA, Senior CRA, Field CRA, Home-based CRA, Clinical Research, Clinical Trials, Clinical Monitoring, Clinical Operations, Obstructive Sleep Apnea, OSA, Sleep Apnea, Sleep Medicine, Polysomnography, PSG, Home Sleep Apnea Testing, HSAT, CPAP, Respiratory, Medical Devices, Site Management, Site Monitoring, Monitoring Visits, Interim Monitoring Visits, Close-Out Visits, Source Data Verification, SDV, Risk-Based Monitoring, Patient Retention, Query Resolution, Database Lock, Protocol Deviations, Adverse Event Reporting, Device Accountability, Data Quality, Good Clinical Practice, GCP, ICH-GCP, ICH E6, FDA Regulations, 21 CFR Part 812, IDE, IRB, HIPAA, TMF, eTMF, Investigator Site File, Audit Readiness, FDA Inspection, EDC, CTMS, Medidata Rave, Veeva Vault, ACRP-CP, CCRA, SOCRA CCRP, CRO, Biotech, MedTech, Life Sciences, Pharma, Remote, Home-based, Field-based, Travel, United States, English, Clinical Trials, CRO, Clinical Research Organization, Clinical Research, , Outsourcing, Contract, Temporary, CRO, Contract Research Organisation, Outsourced, Outsourcing, Sponsor-dedicated #LI-RE1 #LI-REMOTE #TEMPORARY #FUL TIME #ClinicalResearchAssociate #CRA #ClinicalResearch #ClinicalTrials #SleepApnea #OSA #SleepMedicine #ClinicalMonitoring #HiringNow #RemoteJobs

Location: Novi Sad, South Bačka, Serbia, EMEA From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. ​ During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We’re looking for a Staff Software Engineer to join Cloud Signals , the team behind the systems that measure, bill, and talk to our customers across the dbt platform and, more and more, the combined Fivetran + dbt product. Cloud Signals owns: Billing and usage metering: turning product activity into accurate, auditable usage and billing data, and leading the integration of Fivetran and dbt billing into one consolidated system. Vortex, our telemetry and event pipeline: high-volume event ingestion that feeds the warehouse, product analytics, and downstream systems. The Notification System: the shared service that sends transactional and product notifications (email, in-app, Slack) for teams across the platform. Usage and admin reporting: giving customers clear visibility into consumption as we move toward consumption-based pricing. These systems are on the critical path for revenue and customer trust. As a Staff engineer you’ll set technical direction across them, take on the hardest cross-team problems, and help raise the bar for engineering across the area. This is a full-time remote position. Technologies You’ll Use Python and TypeScript for backend services and APIs (Rust, Go, or Java experience also welcome) Relational databases (PostgreSQL) and cloud data warehouses (Snowflake) Event streaming and messaging systems (Kafka or similar) for high-throughput telemetry and usage pipelines AWS (plus exposure to GCP or Azure), Docker, and Kubernetes Terraform for infrastructure as code Datadog for observability, alerting, and on-call Third-party billing and payment platforms, plus internal and public REST APIs AI coding assistants and agents (e.g., Claude Code) as part of everyday development What You’ll Do Own the technical direction for Cloud Signals’ systems: set architecture, write and socialize design docs, and turn ambiguous business goals (consolidated billing, consumption pricing, telemetry expansion) into clear, staged technical plans. Lead the design and delivery of the Fivetran + dbt billing integration: data models, usage pipelines, reconciliation, and migration strategy, so that every customer is billed correctly and on time. Evolve Vortex into a reliable, cost-efficient, scalable event platform: onboard new event types, cut operational dependencies and cost, and make sure data lands in the warehouse correctly and observably. Grow the Notification System into a dependable shared service that other teams can adopt easily. Work closely with Product, Finance, RevOps, Data, and partner engineering teams across both companies, often filling gaps in specs and prototyping to test ideas before you commit to a direction. Raise operational excellence: define SLOs, improve alerting and runbooks, take part in on-call, and lead incident response and blameless postmortems for business-critical systems. Mentor engineers at every level, give thoughtful code and design reviews, and set an example for engineering practices, including effective, responsible use of AI tools in the SDLC. Work across teams, departments, and time zones as a technical partner to engineering leadership on roadmap, staffing, and build-vs-buy decisions. Skills We’re Looking For 8+ years building and operating production software, with a track record of technical leadership on large, cross-team projects Deep experience designing distributed systems and backend services, with a strong focus on correctness, idempotency, and data integrity Hands-on experience with event-driven architectures and streaming or messaging systems (e.g., Kafka) at high volume Strong knowledge of relational databases and data modeling, plus experience with cloud data warehouses such as Snowflake Proven ability to design, build, and consume APIs and integrate with third-party systems Production experience with at least one major cloud provider (AWS preferred), containers and orchestration (Docker, Kubernetes), and infrastructure as code (Terraform) A strong operational mindset: observability (Datadog or similar), SLOs, on-call, incident management, and leading systems through migrations without downtime The ability to spot design flaws in existing systems and lead incremental improvements while still shipping Excellent written and verbal communication: you write clear design docs, align stakeholders with different priorities, and explain technical trade-offs to non-technical partners Fluency with AI code assistants and coding agents for building features, fixing bugs, testing, and investigation, and with conversational AI (Claude, ChatGPT, internal chatbots) for researching, writing, and reviewing SDLC artifacts like TDDs, PRDs, postmortems, test plans, and proposals Bonus Skills Experience with billing, metering, or usage-based pricing systems (e.g., Metronome, Stripe, or in-house rating and invoicing) Experience building telemetry or analytics pipelines (e.g., Snowplow, Iceberg, lakehouse architectures) Experience building notification or messaging platforms (email, in-app, webhooks) at scale Experience with data processing (ETL/ELT), dbt, or other modern data stack tools Experience leading platform consolidation or system integration after a merger or acquisition Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role We're looking for a strategic, data-driven owner for about.gitlab.com, the site where developers, platform teams and enterprise buyers first meet GitLab. You'll build a performance-based strategy for where the site goes next, align partners around it, and see it through: from the roadmap and experimentation program to the pages behind every major product launch and event. You set direction and orchestrate the work; you don't need to build it yourself. What You'll Do Build a performance-based strategy and quarterly roadmap for about.gitlab.com, tied to pipeline and self-serve trial goals, and align Marketing leadership and partners around it. Set the experimentation roadmap based on business goals and manage the optimization program, partnering with User Experience (UX) Design so design shapes what we test from the start. Own launch page production for major product launches and events, from calendar and brief to launch readiness and post-launch cleanup, with UX Design, Product Marketing, Content and Marketing Engineering. Set direction for information architecture and content governance, so a site with many contributors stays coherent, on brand and easy for search and artificial intelligence (AI) answer engines to understand. Represent content contributors on the content management system (CMS) roadmap, and bring AI into their workflows with clear guardrails for human review. Build a two-way partnership with localization content managers so learnings flow between the English and localized sites. Define the site's success metrics (conversion on key paths, site-sourced pipeline, test velocity and win rate, on-time launches) and report progress to Marketing leadership. What You'll Bring Experience owning strategy for a high-traffic business-to-business software-as-a-service website, ideally one with many audiences and contributors. A track record of setting an experimentation roadmap and running a program that delivered measurable conversion or pipeline lift. Experience running website launches across design, content, product marketing and engineering teams. Skill at turning analytics, research and A/B test results into clear priorities. The ability to lead through influence: you build credibility with designers, engineers and marketers, and act as a partner, not a gatekeeper. Technical fluency with modern websites and content management systems, enough to make tradeoffs with engineers. You don't need to write production code. Curiosity about AI and experience using it to improve content or web workflows. Clear, concise asynchronous writing and the ability to thrive in GitLab's all-remote, handbook-first culture. Bonus points: experience marketing to developers, running localized sites, or working with technical search engine optimization (SEO) and answer engine optimization (AEO). About the team You'll lead through a dedicated team of specialists in UX design, technical SEO, AEO, marketing analytics, content, paid and campaigns, and partner with Marketing Engineering to ship. If this role excites you but you don't meet every requirement, we still encourage you to apply. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $104,800 — $176,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Responsible for a high volume of requisitioning of a wide variety of materials, supplies and services. Working Knowledge of the Federal Acquisition Regulation (FAR).

Evaluate clinical EHR vignettes paired with a question, a proposed answer, and a distractor “trap” answer across diagnosis and treatment tasks, spanning cardiovascular, nervous, hematologic, respiratory, digestive, urinary, reproductive, musculoskeletal, and integumentary systems;

Location: San Francisco, CA • New York, NY Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma’s Interaction Design team helps designers express how interactive experiences behave from a single interaction, to a multi-state flow, to a series of complex animated transitions. We’re interested in making complex interactive behavior easier to author, refine and understand. This team investigates and identifies new ways to visualize and manage state, animations, interactions, and prototypes through click-through and code-backed experiences. As a PhD intern, you’ll combine HCI research with hands-on-engineering to help define the next generation of interactive experience design tooling. You’ll work closely with a mentor and teammates and get to learn, contribute, and grow in a supportive environment, while applying your research background to drive real-world impact. This 12 or 16-week internship for Summer 2027 will be based out of our San Francisco or New York hub. What you’ll do at Figma: Be fully embedded onto a Figma team working on problems that intersect with your research area Drive projects that apply research insights to meaningful product challenges Collaborate with engineers, PMs, designers, and researchers to scope and execute your work Develop, validate, and document solutions from prototypes to production-ready systems Share your expertise through presentations, design reviews, and cross-functional collaboration Deliver a project with real impact by the end of your internship We’d love to hear from you if you have: Current enrollment as a 4th or 5th year senior PhD student pursuing a PhD in Computer Science, Human-Computer Interaction, Artificial Intelligence, Machine Learning, or a related field Demonstrated ability to translate complex research concepts into practical, scalable solutions A track record of rigorous problem-solving through academic or applied research Proficiency in at least one general purpose coding language While it’s not required, it’s an added plus if you also have: A creative portfolio of work consisting of time-based media, animation, game development, digital illustration, or another creative field. Strong communication and interpersonal skills, with demonstrated experience collaborating across functions Experience using AI-assisted development tools (e.g., GitHub Copilot, ChatGPT, Claude) to write, debug, and optimize code Applied engineering skills via industry experience, prior internships or similar experience First-author publications in top academic conferences related to our team’s focus areas At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure This internship role is based in either Figma’s San Francisco or New York hub offices, and has the hourly base pay rate stated below.  Figma also offers interns a housing stipend and travel reimbursement. Figma’s compensation and benefits are subject to change and may be modified in the future. Internship $74 — $74 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Novi Sad, South Bačka, Serbia, EMEA From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. ​ During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We’re looking for a Staff Software Engineer to join Cloud Signals , the team behind the systems that measure, bill, and talk to our customers across the dbt platform and, more and more, the combined Fivetran + dbt product. Cloud Signals owns: Billing and usage metering: turning product activity into accurate, auditable usage and billing data, and leading the integration of Fivetran and dbt billing into one consolidated system. Vortex, our telemetry and event pipeline: high-volume event ingestion that feeds the warehouse, product analytics, and downstream systems. The Notification System: the shared service that sends transactional and product notifications (email, in-app, Slack) for teams across the platform. Usage and admin reporting: giving customers clear visibility into consumption as we move toward consumption-based pricing. These systems are on the critical path for revenue and customer trust. As a Staff engineer you’ll set technical direction across them, take on the hardest cross-team problems, and help raise the bar for engineering across the area. This is a full-time remote position. Technologies You’ll Use Python and TypeScript for backend services and APIs (Rust, Go, or Java experience also welcome) Relational databases (PostgreSQL) and cloud data warehouses (Snowflake) Event streaming and messaging systems (Kafka or similar) for high-throughput telemetry and usage pipelines AWS (plus exposure to GCP or Azure), Docker, and Kubernetes Terraform for infrastructure as code Datadog for observability, alerting, and on-call Third-party billing and payment platforms, plus internal and public REST APIs AI coding assistants and agents (e.g., Claude Code) as part of everyday development What You’ll Do Own the technical direction for Cloud Signals’ systems: set architecture, write and socialize design docs, and turn ambiguous business goals (consolidated billing, consumption pricing, telemetry expansion) into clear, staged technical plans. Lead the design and delivery of the Fivetran + dbt billing integration: data models, usage pipelines, reconciliation, and migration strategy, so that every customer is billed correctly and on time. Evolve Vortex into a reliable, cost-efficient, scalable event platform: onboard new event types, cut operational dependencies and cost, and make sure data lands in the warehouse correctly and observably. Grow the Notification System into a dependable shared service that other teams can adopt easily. Work closely with Product, Finance, RevOps, Data, and partner engineering teams across both companies, often filling gaps in specs and prototyping to test ideas before you commit to a direction. Raise operational excellence: define SLOs, improve alerting and runbooks, take part in on-call, and lead incident response and blameless postmortems for business-critical systems. Mentor engineers at every level, give thoughtful code and design reviews, and set an example for engineering practices, including effective, responsible use of AI tools in the SDLC. Work across teams, departments, and time zones as a technical partner to engineering leadership on roadmap, staffing, and build-vs-buy decisions. Skills We’re Looking For 8+ years building and operating production software, with a track record of technical leadership on large, cross-team projects Deep experience designing distributed systems and backend services, with a strong focus on correctness, idempotency, and data integrity Hands-on experience with event-driven architectures and streaming or messaging systems (e.g., Kafka) at high volume Strong knowledge of relational databases and data modeling, plus experience with cloud data warehouses such as Snowflake Proven ability to design, build, and consume APIs and integrate with third-party systems Production experience with at least one major cloud provider (AWS preferred), containers and orchestration (Docker, Kubernetes), and infrastructure as code (Terraform) A strong operational mindset: observability (Datadog or similar), SLOs, on-call, incident management, and leading systems through migrations without downtime The ability to spot design flaws in existing systems and lead incremental improvements while still shipping Excellent written and verbal communication: you write clear design docs, align stakeholders with different priorities, and explain technical trade-offs to non-technical partners Fluency with AI code assistants and coding agents for building features, fixing bugs, testing, and investigation, and with conversational AI (Claude, ChatGPT, internal chatbots) for researching, writing, and reviewing SDLC artifacts like TDDs, PRDs, postmortems, test plans, and proposals Bonus Skills Experience with billing, metering, or usage-based pricing systems (e.g., Metronome, Stripe, or in-house rating and invoicing) Experience building telemetry or analytics pipelines (e.g., Snowplow, Iceberg, lakehouse architectures) Experience building notification or messaging platforms (email, in-app, webhooks) at scale Experience with data processing (ETL/ELT), dbt, or other modern data stack tools Experience leading platform consolidation or system integration after a merger or acquisition Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Journey Architect on GitLab's Digital Customer Outcomes team, you'll design journeys that turn meaningful customer actions into retention, consumption and revenue outcomes. You'll own journey design and service blueprints for assigned customer cohorts, products or coverage models, leading cross-functional work from design through launch. Digital Orchestration builds and runs the journeys day to day; you'll remain accountable for their outcomes and ongoing improvement. You'll add design capacity to help priority journeys, including artificial intelligence (AI) and consumption journeys, launch in fiscal year 2028 (FY28). What you’ll do Design journeys backward from business outcomes to meaningful customer actions, audiences and engagement tactics. Map each cohort's intended path, timing, signals that customers need help and interventions to get them back on track. Decide which steps are self-serve, AI-assisted or human-led, and define the handoffs between them. Design across in-product guidance, email, events and community, choosing the right channel for each moment. Build service blueprints with Customer Experience (CX) Operations, documenting the people, systems, data, content and handoffs behind each touchpoint. Give every step a trigger, a response, an owner and a metric. Write journey specifications covering steps, triggers, audiences, channels, content, handoffs and metrics. Set build plans, coordinate partner teams and clear dependencies to launch on time and to specification. Specify the content and self-service resources each step needs, and work with content teams to create and govern them. Partner with Lifecycle Marketing on audience, sequencing and delivery so customers experience one coordinated journey. Hand live journeys to Digital Orchestration to run, remain accountable for their outcomes and build in regular optimization cycles with the Digital Outcomes team's Data/Insights partner. Measure journey coverage, step conversion, lift against comparison groups, meaningful actions, recovery after interventions, time to value and influence on retention. Track partner adoption of the shared journeys and blueprints. Apply the framework and standards set by the Lead Journey Architect, and help improve them based on what your journeys teach the team. What you’ll bring Experience in customer journey design, service design or digital customer success. A track record of turning journey designs into launched programs with measurable outcomes. Hands-on experience building service blueprints and designing handoffs between digital and human teams. Working knowledge of journey orchestration, in-app guidance and marketing automation platforms. Comfort defining customer signals and success metrics, and interpreting funnel conversion and test results. Experience leading cross-functional work through launch without direct authority. Experience in business-to-business software as a service is helpful, as is domain knowledge of development and operations (DevOps) or development, security and operations (DevSecOps). Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. About the team The Digital Customer Outcomes team brings digital experiences and human support together around customer outcomes. You'll work day to day with the Lead Journey Architect, Digital Orchestration and the Digital Outcomes team's Data/Insights partner, alongside CX Operations, Lifecycle Marketing, Marketing Engineering and Operations, Content, Product, CX Engineering, Customer Success, Renewals and CX Services. You'll bring these partners together around shared journeys and blueprints so customer touchpoints line up rather than compete. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Lead/Principal Journey Architect on GitLab's Digital Customer Outcomes team, you'll connect programs into customer journeys that drive meaningful actions, retention, consumption and revenue outcomes. You'll own journey design and service blueprints, starting with priority cohorts and expanding across products, personas and named, pooled and digital coverage models. Reporting to the Vice President, Digital Customer Outcomes, you'll join as an individual contributor at L5 (Lead/Staff) or L6 (Principal), depending on your experience and scope. At L5, you'll lead journey design and builds for priority cohorts; at L6, you'll own the journey framework across all products, personas and coverage models with division-wide influence. Digital Orchestration builds and runs journeys day to day; you'll remain accountable for their outcomes and improvement. What you’ll do Design journeys backward from business outcomes to meaningful customer actions, audiences and engagement tactics. Map each cohort's intended path, timing, signals that customers need help and interventions to get them back on track. Decide which steps are self-serve, artificial intelligence (AI)-assisted or human-led, and define the handoffs between them. Design across in-product guidance, email, events and community, choosing the right channel for each moment. Build service blueprints with Customer Experience (CX) Operations, documenting the people, systems, data, content and handoffs behind each touchpoint. Launch every journey with a documented blueprint, owners and metrics from the measurement framework, giving every step a trigger, a response, an owner and a metric. Write journey specifications covering steps, triggers, audiences, channels, content, handoffs and metrics. Set build plans, coordinate partner teams and clear dependencies to launch on time and to specification. Specify the content and self-service resources each step needs, and work with content teams to create and govern them. Partner with Lifecycle Marketing on audience, sequencing and delivery so customers experience one coordinated journey. Hand live journeys to Digital Orchestration to run, remain accountable for their outcomes and build in regular optimization cycles with the Digital Outcomes team's Data/Insights partner. Serve as the directly responsible individual for the under-$10,000 digital journey in fiscal year 2028 (FY28). Measure live, measured journey coverage across products, personas and coverage models, step conversion, lift against a holdout or comparison group, meaningful actions, recovery after interventions, time to value and influence on revenue and customer retention. Track partner adoption of the shared journeys and blueprints. Lead journey design and cross-functional builds for priority cohorts at L5; at L6, act as GitLab's single owner of journey design and maintain one consistent framework across products, personas and coverage models. What you’ll bring Senior experience in customer journey design, service design or digital customer success. A track record of turning journey designs into launched programs with measurable adoption, retention or expansion outcomes. Hands-on experience building service blueprints and designing handoffs between digital and human teams. Working knowledge of journey orchestration, in-app guidance and marketing automation platforms. Comfort defining customer signals, triggers and success metrics, interpreting funnel conversion and running tests. A track record of leading complex, cross-functional builds through launch without direct authority, including planning, managing dependencies and coordinating stakeholders across many teams. Experience in business-to-business software as a service is helpful, as is domain knowledge of development and operations (DevOps) or development, security and operations (DevSecOps). Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. About the team The Digital Customer Outcomes team brings digital experiences and human support together around customer outcomes. Programs today run largely on their own; this role connects them into journeys with shared service blueprints and measurable outcomes. You'll work day to day with Digital Orchestration, which builds and runs the journeys you design, and the Digital Outcomes team's Data/Insights partner, which measures them. You'll bring together CX Operations, Lifecycle Marketing, Marketing Engineering and Operations, Content, Product, CX Engineering, Customer Success, Renewals and CX Services so customer touchpoints line up rather than compete, with clear digital and human handoffs. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a full-time remote opportunity. We are considering candidates based in the US and Canada only, within the Eastern or Central time zones. The Opportunity: As a Senior Full-Stack Engineer on the Grafana Catalog team, you will help grow the Grafana plugin ecosystem. Plugins are how Grafana connects to almost any data source, panel type or app, and the catalog has more than 300 of them from Grafana Labs, commercial partners and the open source community. We own the full plugin lifecycle. Developers build plugins with our tooling, publish them to the catalog, and users discover, install and update them in Grafana and Grafana Cloud. We are also building the Grafana Marketplace , which lets partners and independent developers sell their plugins to Grafana users. It is in pilot today and you will help us take it from there. What You’ll Be Doing: Some of the things we own: The Grafana Marketplace: paid plugins, publisher onboarding, and how customers buy and get access to them The plugin catalog in grafana.com and inside Grafana, where users search, compare and discover plugins Plugin installation and management in Grafana and Grafana Cloud Plugin delivery: publishing, signing, validation and the CDN that serves plugins to every Grafana Cloud instance Plugin review: every plugin published to the catalog goes through our review process before it reaches users Developer tooling and developer portal that helps develop the plugins A typical “day in the life” could include: Building new Marketplace features across the Grafana frontend, our Go services and grafana.com Improving how users find and install plugins, for both humans and agents like Grafana Assistant Making it easier and faster for developers to build, test and publish plugins Automating and improving the review process that every published plugin goes through Supporting the operations and reliability of plugin installs and delivery in Grafana Cloud Talking to plugin developers and partners and turning their feedback into roadmap items Coming up with suggestions for process improvements Working closely with the rest of the Grafana Division We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What Makes You a Great Fit: You know how to transform ideas into working code, you are able to design a solution, get feedback and deliver large projects. You are a self-driven individual who understands the power of feedback loops in making roadmap decisions and driving our product forward. You are a motivated self starter with a bias towards action, and willing to take on any challenge You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. You are an excellent communicator and you enjoy collaboration You are comfortable working in a remote-first company Requirements: Solid experience with Golang & Typescript Experience with React and building user-facing web applications Experience with Kubernetes & microservices Experience writing clean, robust, and performant software that is easily maintained by others Experience participating in an on-call rotation and performing operations/SRE tasks Bonus Points For: You have built or published a Grafana plugin You have worked on a marketplace, app store or package registry, or on billing and licensing You have built developer tooling such as CLIs, SDKs or CI pipelines used by other engineers You have strong experience working with a Product Manager or external stakeholders In US, the OTE (On-Target Earnings)/Base compensation range for this role is USD $167,143 - $200,572. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a full-time remote opportunity. We are considering candidates based in the US and Canada only, within the Eastern or Central time zones. The Opportunity: As a Senior Full-Stack Engineer on the Grafana Catalog team, you will help grow the Grafana plugin ecosystem. Plugins are how Grafana connects to almost any data source, panel type or app, and the catalog has more than 300 of them from Grafana Labs, commercial partners and the open source community. We own the full plugin lifecycle. Developers build plugins with our tooling, publish them to the catalog, and users discover, install and update them in Grafana and Grafana Cloud. We are also building the Grafana Marketplace , which lets partners and independent developers sell their plugins to Grafana users. It is in pilot today and you will help us take it from there. What You’ll Be Doing: Some of the things we own: The Grafana Marketplace: paid plugins, publisher onboarding, and how customers buy and get access to them The plugin catalog in grafana.com and inside Grafana, where users search, compare and discover plugins Plugin installation and management in Grafana and Grafana Cloud Plugin delivery: publishing, signing, validation and the CDN that serves plugins to every Grafana Cloud instance Plugin review: every plugin published to the catalog goes through our review process before it reaches users Developer tooling and developer portal that helps develop the plugins A typical “day in the life” could include: Building new Marketplace features across the Grafana frontend, our Go services and grafana.com Improving how users find and install plugins, for both humans and agents like Grafana Assistant Making it easier and faster for developers to build, test and publish plugins Automating and improving the review process that every published plugin goes through Supporting the operations and reliability of plugin installs and delivery in Grafana Cloud Talking to plugin developers and partners and turning their feedback into roadmap items Coming up with suggestions for process improvements Working closely with the rest of the Grafana Division We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google. What Makes You a Great Fit: You know how to transform ideas into working code, you are able to design a solution, get feedback and deliver large projects. You are a self-driven individual who understands the power of feedback loops in making roadmap decisions and driving our product forward. You are a motivated self starter with a bias towards action, and willing to take on any challenge You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. You are an excellent communicator and you enjoy collaboration You are comfortable working in a remote-first company Requirements: Solid experience with Golang & Typescript Experience with React and building user-facing web applications Experience with Kubernetes & microservices Experience writing clean, robust, and performant software that is easily maintained by others Experience participating in an on-call rotation and performing operations/SRE tasks Bonus Points For: You have built or published a Grafana plugin You have worked on a marketplace, app store or package registry, or on billing and licensing You have built developer tooling such as CLIs, SDKs or CI pipelines used by other engineers You have strong experience working with a Product Manager or external stakeholders In Canada, the OTE (On-Target Earnings)/Base compensation range for this role is CAD $170,247 - $204,297. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Renewals Manager at GitLab, you'll own renewal planning and execution for public sector customers. You'll develop renewal strategies, forecast outcomes, and coordinate with Sales and Customer Success to address risks and support long-term customer relationships. You'll also improve renewal workflows so customers experience seamless continuity with GitLab's platform. Some examples of our projects: Implementing automated outreach sequences to engage customers throughout their renewal lifecycle Enhancing customer experience by integrating adoption data and personalized communications into renewal processes What you’ll do Own the renewal process for a portfolio of public sector customers, developing account-level strategies and coordinating renewal activities from planning through completion. Collaborate closely with public sector Sales and Customer Success teams to align on renewal plans, address customer risks, and ensure seamless renewal experiences. Monitor customer health and adoption data to forecast renewal opportunities accurately. Execute outreach campaigns through established sequences, personalizing communications to maintain strong customer relationships and drive on-time renewals. Drive customer retention and timely renewals, taking ownership of renewal risks and coordinating actions to resolve them. What you’ll bring Experience owning customer renewal strategies, managing competing priorities, and improving renewal processes. Experience working in a collaborative, customer-facing environment where you coordinate with multiple internal teams to support renewal forecasting and customer retention. Familiarity with CRM and customer success tools such as Salesforce and Gainsight, and the ability to interpret customer health and adoption data to inform renewal strategies. Strong communication skills with confidence to engage in business conversations and deliver excellent customer experiences. Demonstrated discipline in time and project management, with the ability to prioritize outreach and renewal activities effectively. Openness to learning and adapting, with a coachable mindset and willingness to implement feedback for continuous improvement. Customer-centric approach with high empathy, focused on building long-term relationships and driving customer satisfaction. We welcome candidates from diverse backgrounds who can demonstrate the experience and transferable skills needed to own renewal outcomes. About the team The Renewals team at GitLab manages the end-to-end renewal process for a large portfolio of customers and is dedicated to driving customer retention and growth. Our mission is to support long-term customer success through data-driven insights and close collaboration with Customer Success and Sales teams to proactively engage customers, identify risks and opportunities, and ensure timely renewals. We operate in a global, asynchronous environment, using tools like Salesforce, Gainsight, and Gong to coordinate efforts and maintain high standards of customer satisfaction. Learn more about our approach and best practices in the Renewals Manager Handbook . How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Manager, Customer Success Managers , you will lead a North America-based team that helps customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership. You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes. Reporting to the Director of Customer Success Managers , you will coach Customer Success Managers to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works. This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation. What you'll do Lead a team of Customer Success Managers focused on customer adoption, account health, customer satisfaction, and advocacy. Coach team members through regular feedback, development support, and career growth conversations to strengthen knowledge, communication, and execution. Partner with the Director of Customer Success Managers to define team goals, clarify responsibilities, and align priorities with company direction. Manage resource assignments, staffing levels, and hiring activity to support team coverage and customer needs. Develop senior-level relationships with customers and support the team in building trusted advisor partnerships. Collaborate with Sales, Product Management, Engineering, Professional Services, and other internal teams to create a consistent customer experience. Support customers during escalations by working with other leaders to coordinate clear, effective responses. Improve the processes and tools used by the team and oversee initiatives tied to objectives and key results. What you'll bring Experience leading customer-facing teams in software, technology, consulting, sales, or customer success environments. Ability to guide teams that drive software adoption and manage customer relationships across onboarding, adoption, business reviews, and renewals. Knowledge of software development lifecycle practices, related tools, and agile or DevOps ways of working. Familiarity with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure. Skill in translating strategy into clear initiatives, coordinating execution, and tracking delivery across competing priorities. Capability to lead distributed teams across regions, cultures, and lines of business, while working effectively with senior executives and external stakeholders. Willingness to travel occasionally for customer meetings and team events, as needed. Strength in communication, coaching, feedback, delegation, planning, and process improvement. Warmth and care in your leadership approach—able to coach with empathy and build trust on a human level. Interest in candidates with transferable experience who can connect technical concepts to business value and collaborate well across functions. About the team On the Customer Success Management team, we are accountable for customer adoption, measurable outcomes, customer satisfaction, and building customer advocacy across GitLab. We also act as a key connection point between customers and the broader GitLab ecosystem, helping streamline collaboration with Product Management, Engineering, Sales, Professional Services, and other partners. In this role, you will manage a team in North America while collaborating asynchronously with stakeholders across regions, with a focus on helping customers succeed at scale and improving how the organization supports them. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Limassol, Cyprus Workplace: on-site Mayflower is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we’ve been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment. We are looking for a Process & Intake Analyst to join our newly formed Operations team in Cyprus. Operations exist to make our fast-growing company easier to work in: clear routes for asking for things, clear owners for the things that matter, and rules people can actually find. Job Responsibilities Design and run the request front door. Map how cross-functional requests arrive today, define request types and intake forms, set triage and routing rules, and launch the route in phases, starting with the highest-volume request types. Make response times measurable. Define service levels with the teams that receive requests, instrument the route so that volumes, waiting time and resolution time can be reported, and use the data to fix the bottlenecks it reveals. Build and maintain the policy and process repository. Inventory existing policies and process documents, consolidate duplicates, retire stale content and bring each item into a consistent structure with an owner, a version, an approval status and a review date. Run the review cycle. Make sure reviews happen on time, chase overdue items, and report on the health of the repository, so that it stays current rather than decaying after launch. Create and maintain the ownership register. Record named owners for cross-functional processes, systems and vendor relationships, resolve gaps and overlaps with the departments involved, and escalate where no owner can be agreed. Map and improve processes. Document current-state workflows, identify duplicated steps, manual handoffs and unnecessary approvals, and propose and implement simpler routes with the people who run them. Configure and automate. Set up workflows, forms, templates, dashboards and simple automations in the company's existing tools, and prototype small helpers with scripting or AI assistants where they remove manual work. Make the systems easy to use. Write clear guidance, run short onboarding sessions for teams adopting the front door or repository, and collect and act on feedback. Keep the systems portable. Collaboration tooling is changing over the next year, so design structures and content that can move between platforms without being rebuilt. Report to the Head of Operations on adoption, service levels, repository health and the process issues the data surfaces. You’ll thrive here if you have: 4+ years in business process analysis, operations, service management or a similar role in tech and/or cross-functional environments. Proven experience designing and launching an intake, request management or service-desk process that other teams adopted. Experience building or running a structured knowledge base, policy library or document-control process, with clear ownership and review cycles. Strong process-mapping and analytical skills: turning a messy current state into a simple, documented and agreed target state, and proactively identifying gaps in ambiguous environments. Hands-on configuration of workflow and service-desk tools (Jira Service Management, Confluence or similar), including forms, workflows, automations and reporting, plus comfort with spreadsheets, light scripting and AI assistants for prototyping and automation. Ability to define and track operational metrics and present them clearly to managers and leadership. Strong facilitation, stakeholder management and written communication skills, with the persuasiveness to drive adoption in teams that do not report to you. Nice to have Experience with ITIL or similar service management practices, or with a formal document-control or compliance framework. Experience migrating a knowledge base or service desk between platforms. Experience in an international organisation where processes may differ between departments. Familiarity with conversational or AI-assisted front doors, such as chat-based intake or self-service answers drawn from a knowledge base. Conditions We know that great talent deserves great conditions, so here’s what you can expect when joining us: EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family. EU passport. Opportunity to obtain an EU passport after 4 years of residence. Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free. Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. Private medical insurance for you and your family. Corporate mobile plan (unlimited in Cyprus with roaming included). Mindfulness & well-being support, including psychological assistance with 50% coverage. 50% coverage of school and kindergarten fees for your children. Fully covered sports benefits, and also access to in-house electric scooters and bike rentals. Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus. Professional growth support: language courses, conferences, training programs, and coaching. Peer recognition program: receive and share kudos for great work. A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration. Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks. A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities. Benefits are provided in accordance with the company’s policies and eligibility criteria. Recruitment process HR interview (40 min); Technical interview (1 hour); Final interview (1 hour); Recommendations check; Job Offer.

Location: Toronto, Ontario Workplace: Hybrid Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. THE ADVENTURE AHEAD As a Senior Product Engineer (full-stack with a back-end focus), you bring strong expertise in backend engineering alongside the ability and willingness to work across the full stack. You own features end to end, working across customer facing applications, services, APIs, and integration boundaries to deliver complete product outcomes. Your primary strength may be building cloud native backend services and event driven systems, or developing complex frontend experiences and application architecture. We do not expect equal specialization in every part of the stack. We value strong fundamentals, depth in your primary area, and the ability to contribute effectively across system boundaries. You work closely with Product, Design, QA, and other engineers to understand customer problems, make sound technical decisions, and take solutions from idea through production and iteration. THE DAY TO DAY - Own features end to end Take customer and product problems from discovery and technical design through implementation, production deployment, and iteration. - Build across the stack Work across frontend applications, APIs, backend services, and integration layers to deliver complete customer outcomes. - Bring technical depth Contribute strong expertise in your primary discipline while developing a broader understanding of the systems and technologies around it. - Make good technical decisions Participate in architecture discussions, evaluate tradeoffs, and shape solutions that are scalable, maintainable, and pragmatic. - Stay close to the product Partner with Product and Design to understand customer needs and translate them into effective technical solutions. - Drive engineering excellence Contribute to strong testing, CI/CD, observability, code quality, and technical debt practices. - Collaborate across functions Work with Engineering, Product, Design, QA, and platform teams to break down complex problems and deliver high quality software. - Grow the team Support other engineers through code reviews, pairing, technical discussions, and knowledge sharing. YOUR SUPERPOWERS - Engineering depth and breadth Four to six or more years of software engineering experience, with strong expertise in either backend or frontend engineering and practical experience across the broader stack. - End to end ownership Experience taking features from technical design through development, deployment, and production support. - Strong fundamentals A solid understanding of software design, APIs, application architecture, testing, and maintainable production software. - Cloud awareness Experience with cloud environments such as AWS and familiarity with modern CI/CD and observability practices. - Product mindset The ability to understand customer problems, navigate ambiguity, and balance technical quality with meaningful delivery. - Collaborative communication The ability to explain technical tradeoffs and work effectively across Engineering, Product, Design, and QA. BONUS POINTS - Cloud and event driven systems AWS serverless technologies, asynchronous workflows, distributed systems, or event driven architecture. - Infrastructure and delivery Infrastructure as Code using CDK, Terraform, CloudFormation, or similar tools, plus CI/CD or deployment experience. - Frontend architecture Large frontend applications, component architecture, state management, design systems, accessibility, or performance. - Backend breadth Node.js and TypeScript services or experience with Go, Python, PHP, or other backend technologies. - Production observability Monitoring, tracing, structured logging, metrics, and production diagnosis. OUR STACK Our product teams work primarily with TypeScript across frontend and backend development. Frontend applications include Angular and modern web technologies. Backend and platform systems span Node.js, TypeScript, Go, PHP, Python, AWS, REST APIs, event driven architectures, relational and NoSQL databases, CI/CD, and modern observability tooling. You do not need deep expertise in every technology we use. We are looking for engineers with depth in a primary discipline, strong software engineering fundamentals, and the ability to become effective quickly in unfamiliar systems. OUR HYBRID WORK PHILOSOPHY 🤝 Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing. OUR TOTAL REWARDS PHILOSOPHY 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long. ABOUT DOCEBO 💙 At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities. Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.