Location: Belgrade, Remote
Workplace: remote
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion.
About the role
We're looking for a Senior Product Designer to own the B2C customer journey inside the Tabby app.
Different product teams build different products — Tabby Card, Tabby Cash, BNPL — and they often do it apart from each other. The experience is not always consistent or whole. Your mission is to look at the product the way one customer does, and make it feel like one ecosystem.
The B2C Life Cycle team owns that journey. In practice, that means activation: onboarding, communicating the value of each product, activating financial products, and getting the customer to a first transaction. After that, you design how we keep explaining the value so people come back and keep transacting. You will also work on the subscription and help develop the Tabby+ model.
Why join
A rare brief: own how a customer experiences the whole app, not one feature inside one team
Concrete problems with visible impact — first transaction, return, and a subscription people choose to keep
A strong cross-functional team — product, research, content, and engineering — all invested in quality
What you will be doing
Look across consumer products and design the experience as one customer journey, so Tabby feels consistent and whole
Design onboarding that explains the value of the products in plain language and gets a new customer oriented
Design activation of financial products — Tabby Card, Tabby Cash, and BNPL — through to the first transaction
Design the moments and communication that bring people back after the first transaction and keep them transacting
Shape the subscription experience and help grow s part of the same journey
Work with product teams that ship on their own, and hold the seams between their products so the customer does not feel the org chart
Work closely with your Product Manager to unpack the problem and turn it into a design that serves both the customer and the business
Collaborate with UX Researchers to validate assumptions, and with a UX Writer to make the value of each product clear
Partner with engineering throughout delivery and own the quality of what ships to production
What you will need
5+ years of product design experience, with meaningful time on consumer products at scale
Strong systems thinking: you can hold several products in one journey, including states, edge cases, and the handoff from one product to the next
Ability to simplify: you can take a fragmented, multi-product experience and make it feel like one product a person can move through
Strong product thinking: you understand business goals and customer needs equally well, and you know how to balance them
A portfolio showing end-to-end ownership, from problem framing to polished, production-ready UI
Experience working in cross-functional teams with product managers, researchers, writers, and engineers
High craft standards and real care for what reaches users
You know how to optimize your workflow with AI tools and use them to work faster and smarter
Nice to have
Experience with fintech, consumer finance, subscriptions, or lifecycle work: onboarding, activation, retention
Experience designing across several products that have to feel like one
Experience with growth mechanics: first transaction, habit, and return
Experience contributing to or working within a design system
Benefits
We hire candidates based within
four hours of Dubai time
, with remote work available in eligible locations. Depending on your circumstances, we can also discuss an individual relocation plan to our hubs in Armenia, Georgia, Serbia, Poland, and Spain.
What you can expect
Flexible working hours, coordinated with your team and the needs of your role.
Autonomy and responsibility from day one.
Opportunities to grow through the quality and impact of your work.
Participation in our employee stock option program.
We’re committed to an inclusive, high-performing workplace where people from different backgrounds have the support to grow and achieve their goals.
If this sounds like the right opportunity for you, we’d love to hear from you.
УдалённоseniorBelgrade, Remote; We hire candidates based within; Depending on your circumstances, we can also discuss an individual relocation plan to our hubs in Armenia, Georgia, Serbia, Poland, and Spain
Location: Belgrade, Remote
Workplace: remote
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion.
About the role
We're looking for a Senior Product Designer to join our BNPL stream and design the merchant side of Tabby's core product. You'll work on the
Merchant Dashboard
, across web and the mobile app, the place where merchants run their business with Tabby: manage transactions, settlements and invoices, set up in-store and integrations, and use self-service tools.
You'll join a newly formed Merchant Experience team with a lot of attention on it and a lot to build: upgrading core dashboard pages, launching new self-service products, running merchant experiments, and rethinking how Tabby works in physical stores.
We're looking for someone who thrives on complexity, turns uncertainty into clarity, owns problems end to end, and brings strong product thinking alongside strong craft.
Why join
Work on the merchant side of Tabby's core BNPL product, in an area that is a current company priority
A lot to build: core page upgrades, new self-service products, experiments and a rethought in-store experience
Real ownership in a newly formed team: shape how the product and the team work from the start
An AI-forward team where design can iterate fast and get close to code
A dedicated UX writer and UX researcher to work with
What you will be doing
Own merchant journeys in the Merchant Dashboard end to end, across web and mobile, from early concept through polished execution
Upgrade core dashboard pages such as transactions, settlements and invoices, and design new self-service tools for merchants
Design clear, data-dense interfaces that make complex financial and operational information easy to understand and act on
Design and iterate on merchant experiments and new features with your Product Manager, and measure what works
Help reimagine the in-store experience together with product and engineering
Collaborate closely with Product Managers, Engineers and our UX researcher and UX writer to identify and solve key merchant problems
Use data, merchant feedback and research insights to inform design decisions and validate hypotheses
Partner with designers from other B2B and B2C streams to keep the experience consistent across Tabby, and contribute to the design system
Use AI tools in your day-to-day workflow: prototyping, ideation, and moving solutions closer to code
Present and advocate for your work to cross-functional and senior stakeholders, ensuring clarity and alignment
What you will need
Proven experience designing digital products, ideally B2B, fintech, or complex data-rich tools
Strong craft skills demonstrated through a portfolio, with excellent Figma skills
Comfort designing across both web/dashboard and native mobile (iOS and Android)
Strong product thinking: you understand business goals, product logic and user needs, and can explain the reasoning behind your decisions
Ability to turn uncertainty into clarity and handle complex flows, states and edge cases
A strong level of AI proficiency: you use AI tools on real project work to prototype, explore and move faster
Understanding of technical constraints and the ability to collaborate effectively with engineering
Confident in your work and strong communication skills, whether you're talking to another designer or a C-level executive
Experience applying systems thinking and contributing to shared design systems
Autonomy: you operate without close supervision and manage multiple priorities in a fast-paced environment
Fluency in English
Nice to have
Experience in fintech or financial products
Experience conducting UX research
A strong base in graphic design
Experience designing for GCC markets or Arabic/RTL interfaces
Comfort working close to code, with interest in contributing to code through AI tools
Benefits
Locations
We hire candidates based within
four hours of Dubai time
, with remote work available in eligible locations. Depending on your circumstances, we can also discuss an individual relocation plan to our hubs in Armenia, Georgia, Serbia, Poland, and Spain.
What you can expect
Flexible working hours, coordinated with your team and the needs of your role.
Autonomy and responsibility from day one.
Opportunities to grow through the quality and impact of your work.
Participation in our employee stock option program.
We’re committed to an inclusive, high-performing workplace where people from different backgrounds have the support to grow and achieve their goals.
If this sounds like the right opportunity for you, we’d love to hear from you.
Location: Almaty, Kazakhstan
Workplace: remote
We are seeking a
Project Coordinator (AI think tank initiative)
to coordinate a comprehensive project assessing the impact of artificial intelligence on the labor market and key economic sectors of Cyprus. The project spans the entire lifecycle: from multidisciplinary research and data collection to building a unified predictive model, executing a public campaign and deploying B2G and B2C digital products. The implementation horizon is 2025–2030, starting in Cyprus with subsequent international expansion to other markets.
Key Responsibilities
Coordinate five research tracks: occupation mapping and AI substitution risk studies (ESCO, MOT, OECD), national statistics analysis (CYSTAT, Eurostat), expert scenario modeling, academic validation and AI agent deployment.
Engage with the Expert Advisory Board, bringing together top analysts, economists, political scientists, NGO leaders, academic partners and Cypriot government stakeholders.
Organize the preparation of analytical deliverables, including the publication of a White Paper, and hold roundtables and workshops with stakeholders and government ministries.
Support communication and PR/GR initiatives, special projects with HR platforms, public awareness campaigns and digital preventive qualification services.
Assist in the development and rollout of tech solutions: a decision-support dashboard monitoring unemployment risks for government bodies and a mobile career navigator app for citizens.
Oversee the pilot phase in 1–2 economic sectors in Cyprus, integrating the predictive model into state structures and preparing for international scalability.
Skills, Knowledge and Expertise
Experience:
Proven experience coordinating or managing multidisciplinary, product or research projects in B2G, B2C, data analytics or AI
Knowledge and skills:
Labor market research methodologies
Open data analysis
Practical AI applications
Structuring and maintaining project documentation
Languages:
English (Advanced, C1).
Key Competencies:
Communication with stakeholders at all levels, including government ministries, academic institutions, international organizations and expert communities
Exceptional organization and ability to manage multiple parallel work streams
Structured approach to project management and documentation.
Location: Mexico City, Mexico
Workplace: hybrid
As a highly-regarded high-tech unicorn company, we have been making a positive global impact since 2013. Harnessing the power of innovative mobile technologies, our core product is redefining ride-hailing, while simultaneously introducing new business verticals that are propelling us toward becoming a super app. With our cutting-edge solutions and dynamic work environment, we provide a unique opportunity for individuals to contribute to our mission of combating injustice on a global scale.
You will play a pivotal role in managing and expanding our Intercity business line across 13 countries in Latin America, overseeing the operations in current cities, launching new geographies and new products, and driving our key metrics improvements. You will also be engaged in various cross-functional projects affecting the Intercity business in all of our countries across the globe
Please notice that CVs in English will be considered primarily.
Key Responsibilities
Grow our Intercity vertical across 13 countries in LATAM macro region, initiate activities and projects to reach our main business KPIs;
Monitor our business metrics and improve them by launching and executing different initiatives to acquire/retain both passengers and drivers;
Participate in strategy development based on market & competitors analysis for Mexico, LATAM and for the whole Intercity vertical globally
Generate & validate product, marketing or operational hypothesis through A/B test to improve our product
Manage cross-functional projects with other teams: Product, Analytics, Marketing, Driver’s Acquisition, Ride-hailing, Customer support etc.
Conduct regular quantitative marketplace & product metrics analysis to discover inefficiencies and identify growth opportunities
Launch surveys and conduct phone and field interviews with our passengers and drivers
Skills, Knowledge & Expertise
Bachelor's degree and/or Master's Degree in Economics/ Econometrics/ Engineering/ Mathematics/ Statistics/Business/Management
2+ years of experience in the mobility /ride-hailing/ B2B & B2C delivery, e-commerce marketplaces in a data-heavy role (business/product/marketing/ops analyst), ideally with B2C products
Enjoy working with numbers and applying a data-driven approach to problem-solving
Have practical work experience with analytical tools such as SQL and Excel
Have experience with hypotheses generation and testing them via MVP solutions
Fluent English speaker and native Spanish speaker.
Ready and know how to conduct custdevs, generate and check hypotheses (we love field work and speaking with our passengers and drivers);
Ready for business trips in Mexico and abroad
Job Benefits
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Metro Manila, Philippines
About the Client
We're helping a company in the fintech and digital assets industry find an experienced Customer Support Specialist to support users of its digital assets platform and associated crypto payment card.
The company operates within the evolving financial technology space, providing digital financial solutions that connect traditional payment services with cryptocurrency and digital assets.
As the business continues to grow, they're looking for their
first dedicated Customer Support Specialist
to take ownership of incoming customer inquiries, resolve issues, and help establish a reliable, high-quality customer support function.
The Role
We're looking for a
Customer Support Specialist – Fintech & Crypto Payments
who combines excellent customer service skills with a strong understanding of financial products, digital platforms, payment transactions, and ideally cryptocurrency.
You'll be the first point of contact for customers using the platform and its associated crypto card, helping them navigate account setup, verification, platform functionality, card usage, payments, deposits, withdrawals, and other transaction-related concerns.
The majority of support will be handled through
live chat and written communication
, with occasional phone or video calls when customers require more hands-on assistance.
As the first person joining this function, you'll be expected to take ownership of incoming cases and resolve issues independently wherever possible, following established SOPs and escalation procedures.
This is not a generic customer service role. We're looking for someone who can understand the product, investigate problems, identify solutions, and confidently guide customers through financial and technical issues.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Fixed Bahamas business hours (Eastern Time)
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
US$1,200 - $1,600 (Depending on level of experience)
What You'll Do
Customer Support & Platform Assistance
Serve as the primary point of contact for incoming customer inquiries through live chat, email, and other written channels.
Handle phone or video calls when issues require more detailed or personalized assistance.
Guide customers through account creation, onboarding, verification, and general platform navigation.
Help customers understand and use the platform's features and services effectively.
Investigate customer concerns, identify underlying issues, and provide accurate, timely resolutions.
Take ownership of cases from initial contact through resolution, escalating only when necessary and in line with established SOPs.
Maintain professional, clear, and reassuring communication throughout the customer journey.
Crypto Card & Payment Support
Assist customers with crypto card issuance, activation, linking, and usage.
Troubleshoot Visa card-related issues, including declined or failed transactions, card connections, and payment concerns.
Help customers understand transaction statuses, payment processes, and common reasons for unsuccessful transactions.
Support customers with deposits, withdrawals, transfers, balances, and account-related transactions.
Investigate transaction discrepancies and coordinate with internal teams where additional support is required.
Provide clear guidance while maintaining accuracy when handling financial and transactional information.
Account Verification & Issue Resolution
Guide customers through relevant KYC, identity verification, and account-related procedures.
Troubleshoot common account access, verification, and platform issues.
Independently investigate and resolve incoming cases using available tools, resources, and established procedures.
Recognize when issues require escalation to operations, compliance, payments, or technical teams.
Maintain ownership of the customer experience even when other teams are involved in resolving a case.
Handle sensitive customer information with appropriate care, discretion, and confidentiality.
Support Operations & Continuous Improvement
Accurately document customer inquiries, troubleshooting steps, actions taken, and resolutions in internal systems.
Follow established SOPs while identifying opportunities to improve support processes and customer communication.
Help build and refine the customer support function as the company's first dedicated support specialist.
Identify recurring issues, customer pain points, and potential gaps in the platform experience.
Share feedback and recommendations with relevant internal teams.
Stay informed about platform functionality, crypto card processes, internal procedures, and product updates.
What We're Looking For
Must-Haves
At least
3 years of experience in customer support, client services, or client operations
, preferably within fintech, financial services, digital banking, payments, or cryptocurrency.
Direct experience supporting customers using financial products, payment cards, or digital financial platforms.
Strong understanding of card payments and common transaction issues, including declined payments, failed transactions, card activation, and payment troubleshooting.
Familiarity with customer onboarding, account verification, KYC, and transaction-related support processes.
Strong written and spoken English, with the ability to explain financial or technical issues clearly and professionally.
Experience handling customer inquiries through live chat, email, or other written communication channels.
Confidence communicating with customers through phone or video calls when required.
Strong troubleshooting skills and the ability to independently investigate and resolve customer concerns.
Ability to follow SOPs, exercise sound judgment, and recognize when escalation is necessary.
Excellent attention to detail, particularly when dealing with financial transactions and sensitive customer information.
Strong organizational skills and the ability to manage multiple incoming cases while maintaining quality and responsiveness.
A proactive, resourceful, and customer-focused approach to problem-solving.
Familiarity with cryptocurrency and digital assets, whether through professional experience or personal use.
Nice-to-Haves
Professional experience supporting a cryptocurrency exchange, wallet provider, crypto card, trading platform, or digital assets business.
Experience supporting Visa/Mastercard-linked financial products or payment cards.
Familiarity with cryptocurrency wallets, exchanges, deposits, withdrawals, and on-chain transactions.
Experience in payments operations, trading operations, financial-services operations, or client operations.
Experience supporting B2C financial products.
Familiarity with customer support platforms such as Intercom, Zendesk, Freshdesk, Salesforce, or similar tools.
Experience using ticketing systems, knowledge bases, and internal escalation workflows.
Understanding of blockchain and cryptocurrency concepts.
Experience coordinating with compliance, risk, fraud, payments, or technical teams.
Previous experience helping establish or improve a customer support function.
Ideal Candidate Profile
You're someone who genuinely enjoys helping customers but also has the technical curiosity and financial-product knowledge needed to investigate and resolve problems.
You're comfortable explaining how digital financial platforms work, guiding customers through account and transaction issues, and troubleshooting payment card concerns. You don't simply pass difficult questions to another team—you investigate, follow the appropriate procedures, and take ownership of the issue through to resolution.
Ideally, you've worked professionally within a crypto or digital assets environment. However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use.
As the first dedicated customer support hire, you're comfortable working independently, following established processes, and helping shape how the function develops.
Most importantly, you're
resourceful, detail-oriented, calm under pressure, and committed to delivering an excellent customer experience
.
Why Join?
Join a growing business operating at the intersection of fintech, digital assets, and payment technology.
Become the company's first dedicated Customer Support Specialist and play an important role in developing the function.
Gain hands-on exposure to digital financial products, crypto cards, payment processes, and platform operations.
Take meaningful ownership of customer cases rather than working within a narrowly defined support function.
Collaborate directly with operations, compliance, payments, and technical teams.
Work remotely in a role that values independence, initiative, and problem-solving.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Offer & Onboarding
Location: Cape Town, South Africa
About the Client
We're helping a company in the fintech and digital assets industry find an experienced Customer Support Specialist to support users of its digital assets platform and associated crypto payment card.
The company operates within the evolving financial technology space, providing digital financial solutions that connect traditional payment services with cryptocurrency and digital assets.
As the business continues to grow, they're looking for their
first dedicated Customer Support Specialist
to take ownership of incoming customer inquiries, resolve issues, and help establish a reliable, high-quality customer support function.
The Role
We're looking for a
Customer Support Specialist – Fintech & Crypto Payments
who combines excellent customer service skills with a strong understanding of financial products, digital platforms, payment transactions, and ideally cryptocurrency.
You'll be the first point of contact for customers using the platform and its associated crypto card, helping them navigate account setup, verification, platform functionality, card usage, payments, deposits, withdrawals, and other transaction-related concerns.
The majority of support will be handled through
live chat and written communication
, with occasional phone or video calls when customers require more hands-on assistance.
As the first person joining this function, you'll be expected to take ownership of incoming cases and resolve issues independently wherever possible, following established SOPs and escalation procedures.
This is not a generic customer service role. We're looking for someone who can understand the product, investigate problems, identify solutions, and confidently guide customers through financial and technical issues.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Fixed Bahamas business hours (Eastern Time)
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
US$1,200 - $1,600 (Depending on level of experience)
What You'll Do
Customer Support & Platform Assistance
Serve as the primary point of contact for incoming customer inquiries through live chat, email, and other written channels.
Handle phone or video calls when issues require more detailed or personalized assistance.
Guide customers through account creation, onboarding, verification, and general platform navigation.
Help customers understand and use the platform's features and services effectively.
Investigate customer concerns, identify underlying issues, and provide accurate, timely resolutions.
Take ownership of cases from initial contact through resolution, escalating only when necessary and in line with established SOPs.
Maintain professional, clear, and reassuring communication throughout the customer journey.
Crypto Card & Payment Support
Assist customers with crypto card issuance, activation, linking, and usage.
Troubleshoot Visa card-related issues, including declined or failed transactions, card connections, and payment concerns.
Help customers understand transaction statuses, payment processes, and common reasons for unsuccessful transactions.
Support customers with deposits, withdrawals, transfers, balances, and account-related transactions.
Investigate transaction discrepancies and coordinate with internal teams where additional support is required.
Provide clear guidance while maintaining accuracy when handling financial and transactional information.
Account Verification & Issue Resolution
Guide customers through relevant KYC, identity verification, and account-related procedures.
Troubleshoot common account access, verification, and platform issues.
Independently investigate and resolve incoming cases using available tools, resources, and established procedures.
Recognize when issues require escalation to operations, compliance, payments, or technical teams.
Maintain ownership of the customer experience even when other teams are involved in resolving a case.
Handle sensitive customer information with appropriate care, discretion, and confidentiality.
Support Operations & Continuous Improvement
Accurately document customer inquiries, troubleshooting steps, actions taken, and resolutions in internal systems.
Follow established SOPs while identifying opportunities to improve support processes and customer communication.
Help build and refine the customer support function as the company's first dedicated support specialist.
Identify recurring issues, customer pain points, and potential gaps in the platform experience.
Share feedback and recommendations with relevant internal teams.
Stay informed about platform functionality, crypto card processes, internal procedures, and product updates.
What We're Looking For
Must-Haves
At least
3 years of experience in customer support, client services, or client operations
, preferably within fintech, financial services, digital banking, payments, or cryptocurrency.
Direct experience supporting customers using financial products, payment cards, or digital financial platforms.
Strong understanding of card payments and common transaction issues, including declined payments, failed transactions, card activation, and payment troubleshooting.
Familiarity with customer onboarding, account verification, KYC, and transaction-related support processes.
Strong written and spoken English, with the ability to explain financial or technical issues clearly and professionally.
Experience handling customer inquiries through live chat, email, or other written communication channels.
Confidence communicating with customers through phone or video calls when required.
Strong troubleshooting skills and the ability to independently investigate and resolve customer concerns.
Ability to follow SOPs, exercise sound judgment, and recognize when escalation is necessary.
Excellent attention to detail, particularly when dealing with financial transactions and sensitive customer information.
Strong organizational skills and the ability to manage multiple incoming cases while maintaining quality and responsiveness.
A proactive, resourceful, and customer-focused approach to problem-solving.
Familiarity with cryptocurrency and digital assets, whether through professional experience or personal use.
Nice-to-Haves
Professional experience supporting a cryptocurrency exchange, wallet provider, crypto card, trading platform, or digital assets business.
Experience supporting Visa/Mastercard-linked financial products or payment cards.
Familiarity with cryptocurrency wallets, exchanges, deposits, withdrawals, and on-chain transactions.
Experience in payments operations, trading operations, financial-services operations, or client operations.
Experience supporting B2C financial products.
Familiarity with customer support platforms such as Intercom, Zendesk, Freshdesk, Salesforce, or similar tools.
Experience using ticketing systems, knowledge bases, and internal escalation workflows.
Understanding of blockchain and cryptocurrency concepts.
Experience coordinating with compliance, risk, fraud, payments, or technical teams.
Previous experience helping establish or improve a customer support function.
Ideal Candidate Profile
You're someone who genuinely enjoys helping customers but also has the technical curiosity and financial-product knowledge needed to investigate and resolve problems.
You're comfortable explaining how digital financial platforms work, guiding customers through account and transaction issues, and troubleshooting payment card concerns. You don't simply pass difficult questions to another team—you investigate, follow the appropriate procedures, and take ownership of the issue through to resolution.
Ideally, you've worked professionally within a crypto or digital assets environment. However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use.
As the first dedicated customer support hire, you're comfortable working independently, following established processes, and helping shape how the function develops.
Most importantly, you're
resourceful, detail-oriented, calm under pressure, and committed to delivering an excellent customer experience
.
Why Join?
Join a growing business operating at the intersection of fintech, digital assets, and payment technology.
Become the company's first dedicated Customer Support Specialist and play an important role in developing the function.
Gain hands-on exposure to digital financial products, crypto cards, payment processes, and platform operations.
Take meaningful ownership of customer cases rather than working within a narrowly defined support function.
Collaborate directly with operations, compliance, payments, and technical teams.
Work remotely in a role that values independence, initiative, and problem-solving.
Recruitment Process
Initial Interview with Bamboo Works
Client Interview
Offer & Onboarding
Location: Mexico
Job Title:
Digital Marketing Coordinator
Position Overview:
The Digital Marketing Coordinator will be responsible for developing, implementing, and optimizing social media ad campaigns to expand our reach and increase engagement with our B2B and B2C audience. This role requires a creative and strategic thinker with experience in B2B/B2C advertising and a passion for engaging, targeted marketing in the clinical research or healthcare market.
Key Responsibilities:
Develop, design, and deploy social media ad campaigns across platforms including LinkedIn, Twitter, and Facebook, etc. to reach our target B2B/B2C audiences.
Create and manage content calendars that align with brand strategy and business objectives.
Utilize analytics tools to track campaign effectiveness, optimize ad spend, and report on key metrics.
Implement SEO strategies to improve website visibility and organic search ranking.
Collaborate with the marketing and creative teams to ensure social media campaigns are aligned with overall marketing strategy.
Stay up-to-date on social media trends, industry changes, and emerging technologies to ensure optimal performance.
Requirements:
Minimum of 4 years of experience with B2B marketing.
Proven experience in B2B social media management, SEO, and advertising.
Demonstrated ability to create effective social media ads on platforms like LinkedIn, Twitter, and Facebook.
Proficiency with social media analytics and ad management tools.
Preferred Qualifications:
Experience in the clinical research or healthcare industry.
Knowledge in the staffing industry.
Strong understanding of regulations and best practices in healthcare marketing.
Location: Argentina
Job Title:
Digital Marketing Coordinator
Position Overview:
The Digital Marketing Coordinator will be responsible for developing, implementing, and optimizing social media ad campaigns to expand our reach and increase engagement with our B2B and B2C audience. This role requires a creative and strategic thinker with experience in B2B/B2C advertising and a passion for engaging, targeted marketing in the clinical research or healthcare market.
Key Responsibilities:
Develop, design, and deploy social media ad campaigns across platforms including LinkedIn, Twitter, and Facebook, etc. to reach our target B2B/B2C audiences.
Create and manage content calendars that align with brand strategy and business objectives.
Utilize analytics tools to track campaign effectiveness, optimize ad spend, and report on key metrics.
Implement SEO strategies to improve website visibility and organic search ranking.
Collaborate with the marketing and creative teams to ensure social media campaigns are aligned with overall marketing strategy.
Stay up-to-date on social media trends, industry changes, and emerging technologies to ensure optimal performance.
Requirements:
Minimum of 4 years of experience with B2B marketing.
Proven experience in B2B social media management, SEO, and advertising.
Demonstrated ability to create effective social media ads on platforms like LinkedIn, Twitter, and Facebook.
Proficiency with social media analytics and ad management tools.
Preferred Qualifications:
Experience in the clinical research or healthcare industry.
Knowledge in the staffing industry.
Strong understanding of regulations and best practices in healthcare marketing.
Location: Chile
Job Title:
Digital Marketing Coordinator
Position Overview:
The Digital Marketing Coordinator will be responsible for developing, implementing, and optimizing social media ad campaigns to expand our reach and increase engagement with our B2B and B2C audience. This role requires a creative and strategic thinker with experience in B2B/B2C advertising and a passion for engaging, targeted marketing in the clinical research or healthcare market.
Key Responsibilities:
Develop, design, and deploy social media ad campaigns across platforms including LinkedIn, Twitter, and Facebook, etc. to reach our target B2B/B2C audiences.
Create and manage content calendars that align with brand strategy and business objectives.
Utilize analytics tools to track campaign effectiveness, optimize ad spend, and report on key metrics.
Implement SEO strategies to improve website visibility and organic search ranking.
Collaborate with the marketing and creative teams to ensure social media campaigns are aligned with overall marketing strategy.
Stay up-to-date on social media trends, industry changes, and emerging technologies to ensure optimal performance.
Requirements:
Minimum of 4 years of experience with B2B marketing.
Proven experience in B2B social media management, SEO, and advertising.
Demonstrated ability to create effective social media ads on platforms like LinkedIn, Twitter, and Facebook.
Proficiency with social media analytics and ad management tools.
Preferred Qualifications:
Experience in the clinical research or healthcare industry.
Knowledge in the staffing industry.
Strong understanding of regulations and best practices in healthcare marketing.
Location: Dominican Republic
Job Title:
Digital Marketing Coordinator
Position Overview:
The Digital Marketing Coordinator will be responsible for developing, implementing, and optimizing social media ad campaigns to expand our reach and increase engagement with our B2B and B2C audience. This role requires a creative and strategic thinker with experience in B2B/B2C advertising and a passion for engaging, targeted marketing in the clinical research or healthcare market.
Key Responsibilities:
Develop, design, and deploy social media ad campaigns across platforms including LinkedIn, Twitter, and Facebook, etc. to reach our target B2B/B2C audiences.
Create and manage content calendars that align with brand strategy and business objectives.
Utilize analytics tools to track campaign effectiveness, optimize ad spend, and report on key metrics.
Implement SEO strategies to improve website visibility and organic search ranking.
Collaborate with the marketing and creative teams to ensure social media campaigns are aligned with overall marketing strategy.
Stay up-to-date on social media trends, industry changes, and emerging technologies to ensure optimal performance.
Requirements:
Minimum of 4 years of experience with B2B marketing.
Proven experience in B2B social media management, SEO, and advertising.
Demonstrated ability to create effective social media ads on platforms like LinkedIn, Twitter, and Facebook.
Proficiency with social media analytics and ad management tools.
Preferred Qualifications:
Experience in the clinical research or healthcare industry.
Knowledge in the staffing industry.
Strong understanding of regulations and best practices in healthcare marketing.
Location: Dominica
Job Title:
Digital Marketing Coordinator
Position Overview:
The Digital Marketing Coordinator will be responsible for developing, implementing, and optimizing social media ad campaigns to expand our reach and increase engagement with our B2B and B2C audience. This role requires a creative and strategic thinker with experience in B2B/B2C advertising and a passion for engaging, targeted marketing in the clinical research or healthcare market.
Key Responsibilities:
Develop, design, and deploy social media ad campaigns across platforms including LinkedIn, Twitter, and Facebook, etc. to reach our target B2B/B2C audiences.
Create and manage content calendars that align with brand strategy and business objectives.
Utilize analytics tools to track campaign effectiveness, optimize ad spend, and report on key metrics.
Implement SEO strategies to improve website visibility and organic search ranking.
Collaborate with the marketing and creative teams to ensure social media campaigns are aligned with overall marketing strategy.
Stay up-to-date on social media trends, industry changes, and emerging technologies to ensure optimal performance.
Requirements:
Minimum of 4 years of experience with B2B marketing.
Proven experience in B2B social media management, SEO, and advertising.
Demonstrated ability to create effective social media ads on platforms like LinkedIn, Twitter, and Facebook.
Proficiency with social media analytics and ad management tools.
Preferred Qualifications:
Experience in the clinical research or healthcare industry.
Knowledge in the staffing industry.
Strong understanding of regulations and best practices in healthcare marketing.
Location: Jamaica
Job Title:
Digital Marketing Coordinator
Position Overview:
The Digital Marketing Coordinator will be responsible for developing, implementing, and optimizing social media ad campaigns to expand our reach and increase engagement with our B2B and B2C audience. This role requires a creative and strategic thinker with experience in B2B/B2C advertising and a passion for engaging, targeted marketing in the clinical research or healthcare market.
Key Responsibilities:
Develop, design, and deploy social media ad campaigns across platforms including LinkedIn, Twitter, and Facebook, etc. to reach our target B2B/B2C audiences.
Create and manage content calendars that align with brand strategy and business objectives.
Utilize analytics tools to track campaign effectiveness, optimize ad spend, and report on key metrics.
Implement SEO strategies to improve website visibility and organic search ranking.
Collaborate with the marketing and creative teams to ensure social media campaigns are aligned with overall marketing strategy.
Stay up-to-date on social media trends, industry changes, and emerging technologies to ensure optimal performance.
Requirements:
Minimum of 4 years of experience with B2B marketing.
Proven experience in B2B social media management, SEO, and advertising.
Demonstrated ability to create effective social media ads on platforms like LinkedIn, Twitter, and Facebook.
Proficiency with social media analytics and ad management tools.
Preferred Qualifications:
Experience in the clinical research or healthcare industry.
Knowledge in the staffing industry.
Strong understanding of regulations and best practices in healthcare marketing.
Location: Colombia
Job Title:
Digital Marketing Coordinator
Position Overview:
The Digital Marketing Coordinator will be responsible for developing, implementing, and optimizing social media ad campaigns to expand our reach and increase engagement with our B2B and B2C audience. This role requires a creative and strategic thinker with experience in B2B/B2C advertising and a passion for engaging, targeted marketing in the clinical research or healthcare market.
Key Responsibilities:
Develop, design, and deploy social media ad campaigns across platforms including LinkedIn, Twitter, and Facebook, etc. to reach our target B2B/B2C audiences.
Create and manage content calendars that align with brand strategy and business objectives.
Utilize analytics tools to track campaign effectiveness, optimize ad spend, and report on key metrics.
Implement SEO strategies to improve website visibility and organic search ranking.
Collaborate with the marketing and creative teams to ensure social media campaigns are aligned with overall marketing strategy.
Stay up-to-date on social media trends, industry changes, and emerging technologies to ensure optimal performance.
Requirements:
Minimum of 4 years of experience with B2B marketing.
Proven experience in B2B social media management, SEO, and advertising.
Demonstrated ability to create effective social media ads on platforms like LinkedIn, Twitter, and Facebook.
Proficiency with social media analytics and ad management tools.
Preferred Qualifications:
Experience in the clinical research or healthcare industry.
Knowledge in the staffing industry.
Strong understanding of regulations and best practices in healthcare marketing.
Location: Uruguay
Job Title:
Digital Marketing Coordinator
Position Overview:
The Digital Marketing Coordinator will be responsible for developing, implementing, and optimizing social media ad campaigns to expand our reach and increase engagement with our B2B and B2C audience. This role requires a creative and strategic thinker with experience in B2B/B2C advertising and a passion for engaging, targeted marketing in the clinical research or healthcare market.
Key Responsibilities:
Develop, design, and deploy social media ad campaigns across platforms including LinkedIn, Twitter, and Facebook, etc. to reach our target B2B/B2C audiences.
Create and manage content calendars that align with brand strategy and business objectives.
Utilize analytics tools to track campaign effectiveness, optimize ad spend, and report on key metrics.
Implement SEO strategies to improve website visibility and organic search ranking.
Collaborate with the marketing and creative teams to ensure social media campaigns are aligned with overall marketing strategy.
Stay up-to-date on social media trends, industry changes, and emerging technologies to ensure optimal performance.
Requirements:
Minimum of 4 years of experience with B2B marketing.
Proven experience in B2B social media management, SEO, and advertising.
Demonstrated ability to create effective social media ads on platforms like LinkedIn, Twitter, and Facebook.
Proficiency with social media analytics and ad management tools.
Preferred Qualifications:
Experience in the clinical research or healthcare industry.
Knowledge in the staffing industry.
Strong understanding of regulations and best practices in healthcare marketing.
Ищем энергичного менеджера по продажам, готового консультировать наших клиентов и помогать им купить идеальный курс. Чем предстоит заниматься: Продавать (без холодного поиска) наши онлайн-курсы;
Задачи:
— Определять стратегию развития Payments в международной IT-компании с B2C web/mobile-подписками в сферах Health & Fitness, Mental Health, Self-Learning и AI.
— Развивать команду Payments.
— Масштабировать действующую multi-PSP инфраструктуру на Tier 1–2 рынках.
— Влиять на рост бизнеса через улучшение approval rate, renewals и payment recovery.
— Развивать Payments в самостоятельную функцию с перспективой Billing-as-a-Service.
Требования:
— Опыт работы 5+ лет в Payments / Billing / Acquiring.
— Ответственность за Payments/Billing внутри B2C subscription-продукта на merchant side с подтверждёнными результатами.
— Опыт работы с renewals, retries, dunning и failed payment recovery.
— Опыт работы с multi-PSP / multi-acquirer, routing, orchestration и MID management.
— Навыки ведения переговоров с PSP / acquirers.
— Понимание fraud и chargebacks.
— Свободное владение русским языком.
— Уровень английского не ниже Upper-Intermediate.
Условия:
— Работа в Кипре в гибридном формате.
— Рассматриваются кандидаты на месте и готовые к релокации.
— Компания оплачивает билеты и первый месяц проживания, сопровождает и покрывает оформление и легализацию.
Гибридhead#vacancy #HeadOfPayments #Payments #Billing #Subscription #B2C #Cyprus #Relocation; Head of Payments | B2C Subscription | Cyprus | Relocation; Рассматриваем кандидатов на месте и готовых к релокации
УдалённоseniorBelgrade, Remote; We hire candidates based within; Depending on your circumstances, we can also discuss an individual relocation plan to our hubs in Armenia, Georgia, Serbia, Poland, and Spain
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Metro Manila, Philippines; However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use
Cape Town, South Africa; However, we're also open to strong candidates from fintech, digital banking, or payments who have a solid understanding of cryptocurrency through personal use