Location: New York
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows.
WHAT YOU'LL DO
- Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.
- Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.
- Client Relationship Management: Serve as the primary contact for clients with a prescriptive and consultative approach and serving as a thought partner to deliver a superior customer experience.
- Success Metrics Management: Leverage adoption rates, utilization metrics, and other KPIs to drive strategies ensuring client satisfaction and high ROI.
- Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations.
- Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities.
- Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services.
- Travel may be required from time to time, including visits to customer office locations and company offices.
WHAT YOU HAVE
- Experienced background in asset management, banking or financial services or strategic customer success/account management experience, legal (big law) or top tier management consulting firms and direct experience managing large-scale technology projects.
- Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels.
- Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly
- Team players described as committed, collaborative and proactive with a team-first mentality.
WHAT WE OFFER
- A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive.
- An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes.
- A collaborative work environment that promotes growth, learning, and development.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-JL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Canada; Calgary; Winnipeg; Vancouver; Halifax; Edmonton; Toronto; Victoria; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
We are on a mission to build machines that understand the world and make them safely accessible to all. Data quality is foundational to this process. Machines (or Large Language Models, to be exact) learn in similar ways to humans, by way of feedback. By labelling, ranking, auditing, and correcting model output, you will improve Large Language Models' performance for iterations to come, thus having a lasting impact on Cohere's technology. We are hiring Generalist professionals with broad backgrounds that span multiple consumer-facing or personal domains.
This is a judgment-driven role, not passive data entry. You will review, assess, and provide structured feedback across a broad and evolving range of tasks, evaluating, stress-testing, and improving our models on English-language data spanning multiple modalities (text, image, and structured formats such as JSON, CSV/TSV, and Markdown). This is a great opportunity for professionals with strong analytical skills to contribute to high-impact annotation projects.
Please Note: This is a part-time independent contractor position available within Canada only. We seek candidates who can commit to 16 hours per week at a CAD $30/hour contract rate. This role is BYOD 💻 (Bring Your Own Device, laptop). This position is remote.
As an Data Annotation Specialist, you will:
- Evaluate and rank model outputs: Complete preference and comparison tasks, assessing which responses best conform to project guidelines for accuracy, helpfulness, tone, and safety, and writing clear justifications for your judgments.
- Stress-test and break models: Probe models adversarially to surface failure modes, unsafe behavior, and capability gaps, and document reproducible cases that engineering and research teams can act on.
- Create datasets: Author high-quality prompts, responses, and exemplars to build training and evaluation datasets, following detailed specifications and editing machine-written or human-written outputs to standard.
- Build and apply rubrics and taxonomies: Contribute to the design of grading criteria and rubrics, then apply them consistently to produce structured, high-quality annotations across task types.
- Annotate and correct multimodal data: Label, audit, and rectify inaccuracies across text, image, and structured data, maintaining a high standard of data integrity and accuracy.
- Calibrate and maintain consistency: Participate in calibration exercises and inter-annotator agreement checks to align on standards, and flag ambiguous or uncovered edge cases rather than guessing, since a single misjudgment replicated at scale degrades a model.
- Adapt to experimental work: Take on new and evolving task types as project needs shift, applying sound judgment in areas where guidelines are still being developed.
- Report on model performance: Surface and communicate quality and performance trends in model and agent behavior, giving cross-functional partners clear, well-evidenced feedback on where models succeed, fail, and degrade.
You may be a good fit if you have:
- 1+ years of experience in AI data annotation, LLM evaluation, content moderation, research, or a related analytical role, with exposure to quality assurance, and/or preference ranking.
- Experience applying detailed guidelines to complex and often ambiguous content, with strong contextual and sociocultural judgment, sensitivity to nuance, tone, and register, and the ability to reason well in cases where there is no single correct answer.
- Comfort with ambiguity: a willingness to flag unclear or uncovered edge cases rather than guess, and to work productively on novel, experimental tasks whose definitions are still evolving.
- A sharp, curious eye for inconsistencies, subtle errors, and model failure modes, including the instinct to probe models adversarially and surface where they break. Familiarity with how large language models behave, such as hallucination, sycophancy, and instruction-following gaps, is a plus.
- Excellent command of written English and strong reading comprehension, with the ability to clearly justify your evaluations, including why an output is correct or incorrect, high-quality or low-quality, and to write clear prompts and exemplars that explain your reasoning. Bonus points if you are fluent in another language!
- Strong attention to detail and commitment to accuracy, with the ability to maintain consistency across high-volume and monotonous tasks.
- Comfort working with annotation platforms and structured formats such as JSON, CSV/TSV, Markdown, XML, and YAML.
- Strong execution in a remote environment, including good time management, comfort using new tools, and the ability to work independently in a global, asynchronous team.
Candidate Journey
- Initial Screening: Our Talent Team will review your application.
- First Assessment: If selected to move forward, you’ll receive a multiple-choice assessment by email.
- Second Assessment: Candidates who achieve a passing score will be contacted by a member of our team to complete a more comprehensive assessment focused on their area of expertise.
- Video Screen: If selected to move forward, you’ll have a short video call with a member of our Operations Team.
- Final: Selected candidates will receive an Independent Contractor Agreement.
As an independent contractor, you maintain control over how you complete your work and may work with multiple clients simultaneously, although we ask you to declare if any of these are with a direct competitor of Cohere and maintain IP confidentiality of the Cohere project. Independent contractors are not eligible for health benefits or other benefits provided to employees. Compensation for services is provided to contractors by contractors invoicing for services provided pursuant to the terms of our agreement with the contractor.
It is important to understand that as an independent contractor, continuous work is not guaranteed. The client-contractor relationship is fundamentally project-based, meaning engagements may be temporary, periodic, or intermittent based on our organizational needs and project availability. As an independent contractor, you should anticipate fluctuations in workflow and, therefore, compensation for services when Cohere does not require as many hours of services in a week.
Prospective candidates, please be advised: this role involves working with human-generated and model-generated tasks that may involve exposure to not safe for work (NSFW) text content as part of data annotation tasks, including explicit, offensive, or other inappropriate material.
Location: Roma, Italy; Torino, Italy; Napoli, Italy; Venezia, Italy; Bologna, Italy; Palermo, Italy; Milan, Italy
Workplace: remote
We are an international online programming school for children and young people. We teach in over 40 countries, our community counts more than 30,000 students, and our team is made up of over 700 professional tutors. Our goal is to provide young people with the most in-demand digital skills and show them how a computer can become a powerful tool for development, creativity, and their future career. Kodland is growing dynamically and expanding into new markets around the world.
✨
What you'll be doing:
✅ Manage a portfolio of existing customers throughout their learning journey, ensuring high engagement and long-term retention
✅ Conduct outbound sales and retention activities via phone, WhatsApp, email, and CRM to renew learning packages
✅ Build strong relationships with customers, understand their goals, and recommend the right learning solutions
✅ Negotiate offers, prepare personalized proposals, and close renewals, upsells, and reactivations
✅ Maintain accurate CRM records and collaborate with Customer Success, Teaching Operations, and Finance teams
What we need from you:
✅ Native or fluent Italian (spoken and written) — mandatory
✅ English B2+ for internal communication
✅ From 6 months of experience in EdTech, SaaS, Customer Success, Account Management, B2C Sales, Telemarketing, Retention, or similar consultative sales roles
✅ Strong CRM skills (HubSpot, Salesforce, or similar), objection handling, and closing techniques
Will be a plus:
✅ Experience working remotely in an international environment
✅ Comfortable working in a fast-paced, KPI-driven environment
Schedule:
Full-time, 45 hours/week (9h/day), between 09:00–20:00 Italy time, with flexibility for peak afternoon/evening hours
Why Kodland:
Fixed monthly payment of €900 + performance-based commission (up to 6% on revenue tiers)
Typical total monthly compensation: €950–1,400 — top performers earn more
Remote-first, international team culture
Growth opportunities: training and support from day one
Be part of a mission that's changing how children learn
Join Kodland and help shape the future of education! 🌍
Note:
this is a remote working position, so you will need your own laptop, a stable internet connection and a quiet place to work. After the interview, you will be asked to complete a test. If your application is considered suitable, you will receive an email from us in the coming days inviting you to an interview. We therefore encourage you to check your inbox, including your spam folder.
Location: Athens, Greece
Workplace: hybrid
David Kennedy Recruitment
is working with a leading Outsourcing/BPO company that is looking to recruit a
German
speaking
Technical
Customer Advisor
for their office in
Athens, Greece
.
Position:
Technical
Customer Advisor
Location: Athens, Greece
Work model: Hybrid
Employment type: Full-time
Remuneration: Base salary
DUTIES AND RESPONSIBILITIES:
Manage customer interactions via phone, chat, email and social media channels
Identify customer needs and provide professional technical support and troubleshooting guidance
Ask relevant probing questions to diagnose technical issues and guide customers through appropriate solutions
Build positive customer relationships through clear, professional and effective communication
Provide accurate information using internal tools, knowledge bases and support resources
Meet individual and team customer service targets and case handling KPIs
Record customer interactions, update customer accounts and maintain accurate documentation
Follow company communication standards, procedures and customer support policies.
REQUIREMENTS:
Native or near-native fluency in
German and Greek
, both written and spoken
Good command of English, both written and spoken
Previous experience in customer service or technical support is an advantage
Strong troubleshooting and problem-solving skills
Excellent communication and active listening skills
Customer-focused mindset with the ability to adapt to different customer situations
Strong phone handling skills and ability to manage multiple communication channels
Ability to multitask, prioritise workload and manage time effectively
Good computer skills and ability to work with multiple systems simultaneously.
BENEFITS:
Private health and life insurance from Day 1, including dental and eye care
Free access to the company gym
Daily net meal allowance for office and hybrid employees
Fixed working hours for eligible parents with children up to 2 years old
Training and ongoing development opportunities
And many others!!!
Location: London
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London or Remote (UK) | 💰Competitive base salary and stock options |
Benefits
At Monzo, our mission is to make money work for everyone, everywhere. We’re looking for Senior Technical Program Managers to join our Engineering teams across Payments and Business Banking, helping us deliver complex, high-impact programmes as we continue to grow.
Depending on the team you join, you could be:
Payments
: helping us ship more and better payment products, working across teams to solve complex technical challenges and improve how money moves for millions of customers.
Business Banking
: helping us build Monzo into the financial control centre for SMEs. You’ll work across teams to deliver features, services and integrations that make running a business simpler from invoicing and expenses to payments and automation.
Both roles have a wide remit and involve working across engineering, product and other teams at Monzo. We’re looking for people who can bring clarity to complex technical programmes, influence across teams and help turn ambitious ideas into meaningful outcomes for our customers.
Key Responsibilities:
Lead end-to-end planning and execution of launching payment products that cross multiple teams and disciplines
Manage cross-collective programs:
Define program roadmaps and milestones, set priorities, manage trade-offs, identify and manage critical path and risks, ensure alignment with the business goals and ambition
Collaborate and communicate with multiple stakeholders, both technical and non-technical across the business to ensure alignment and speed of delivery
Manage dependencies, timeline and sequencing of delivery
Drive effective decision making to remove blockers and speed up delivery
Ensure operational effectiveness across your collective/area
You should apply if:
You have 5+ years of experience managing complex technology programs or products from inception to launch
You are able to communicate clearly and persuasively to a wide range of audiences, including executive leadership
You are comfortable in a global business with a presence in multiple markets and want to be a part of scaling this further
You can work effectively with a diverse range of people and working styles to get stuff done, and are able to thoughtfully and constructively challenge and influence the people you work with
You understand how functionality comes together (across products and platforms) to deliver value for users, and identify/mitigate delivery risks proactively; can propose and drive a technical solution
You are comfortable personally diving deep into the data and architecture to make good decisions in complex situations where there’s often no “right answer”
The interview process:
Recruiter Call (30 mins)
You'll meet our Engineering Leadership Recruiter to discuss your experience and learn more about Monzo. They'll be your partner and guide throughout the interview process.
Initial Call (45 mins)
You'll meet with one of our engineering leaders. They'll ask you about your previous experience, in particular program execution and technical leadership. They’ll also make time to tell you about Monzo and answer your questions.
Loop Stage (3 hours)
The Loop stage consists of 3 x 60 min interviews that take place over 1-2 days (depending on your availability).
All things going well, you'll have completed the hiring process 🚀
Our average process takes around 3-4 weeks but we will always work around your availability. You’ll have the chance to speak to our recruitment team throughout the process. If you’d like to ask a question sooner, email
tech-hiring@monzo.com
What’s in it for you:
💰Base salary range for this role is dependent on experience + equity + stock options & benefits
✈️ We can help you relocate to the UK
✅ We can sponsor visas
📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
📚Learning budget of £1,000 a year for books, training courses and conferences
➕And much more, see our full list of benefits
here
#LI-SS1
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: PL
Workplace: remote
Overview:
SOFTSWISS is hiring a Lead Generation Manager – Africa to join our Business Development team. You’ll be responsible for building a strong, qualified pipeline of prospective operators and partners across African markets, working closely with our Business Development Managers to fuel commercial growth in the region.
Purpose of the role:
You’ll drive top-of-funnel growth across African markets by identifying, researching, and qualifying prospective operators and partners for our iGaming solutions. Your work will directly impact the volume and quality of our sales pipeline, enabling the BD team to focus on converting well-qualified opportunities into long-term partnerships.
Key responsibilities:
Proactively identify and research potential operators and partners across African markets through market mapping, desk research, and industry intelligence tools;
Build and manage targeted prospect lists, keeping them current as the regional market evolves;
Conduct initial outreach (email, LinkedIn, phone) to generate interest and set up qualified meetings for Business Development Managers;
Maintain accurate, up-to-date records in the CRM system (prospects, outreach activity, lead status, source tracking);
Monitor African iGaming news, licensing developments, and operator activity to surface new opportunities;
Support conference and event preparation by identifying target attendees and helping coordinate outreach before and after events;
Contribute market intelligence and prospect insights to the broader Africa go-to-market strategy.
Required Experience:
Minimum 1–2 years of experience in lead generation, sales development, or business development within iGaming environment;
Strong research skills and comfort using tools such as LinkedIn Sales Navigator, CRM platforms, and industry databases;
Excellent written and verbal communication skills; confident conducting cold outreach;
Highly organized, with strong attention to detail in tracking and reporting pipeline activity;
Proficiency in English (B2 or higher).
Nice to have:
Familiarity with the African iGaming market;
Experience with PipeDrive and HubSpot;
Interest in progressing toward a full-cycle Business Development role over time.
Main Advantages
Private health insurance
Sports benefits
Comprehensive Mental Health Program
Free English lessons (online)
Local language courses
Paid time off
Maternity leave support
Referral program rewards
Upskilling, internal workshops, and participation in professional conferences and corporate events
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location:
Singapore or Tokyo, Japan
This position is open to experienced candidates, as well as fresh graduates who will be graduating in December 2026 or Jan 2027.
About the Team
The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development.
What You'll Do
Do you love solving complex technical issues and interacting with people? Are you passionate about providing premium-level support to customers and are a standout colleague? Cloudflare is seeking an experienced
Network Security Engineer
to join our team and support our largest and most technically sophisticated customers in resolving technical problems, threats or attacks on their infrastructure at OSI Layers 3, 4, and 7. This will span the range of Cloudflare products from Magic Transit Infrastructure Protection, Argo Smart Routing, DDoS mitigation and Network Firewall, to using the Web Application firewall (WAF), Spectrum and Rate Limiting to help customers.
Serve as a trusted technical advisor for our enterprise customers, responding to and resolving inquiries and incidents related to network security and performance, while delivering timely, high-quality and personalized assistance.
Work directly with customers to diagnose, troubleshoot and resolve complex technical issues involving DDoS mitigation, firewall rules, SSL/TLS, network confirmation, and other security configurations.
Create and maintain knowledge base articles, technical guides, and troubleshooting documentation for internal and customer use.
Compare traffic signatures and attributes including IP addresses, cookie variations, HTTP headers, and JavaScript footprints to determine what is good traffic and what is malicious
DDoS mitigation for OSI layers 3,4, & 7: advise customers on how to filter malicious traffic using Cloudflare tools like Magic Transit, Network Firewall, WAF, IP reputation lists, packet inspection, blocklisting, allowlisting, and rate limiting
Work with Engineering and Product teams to improve products and tools
Utilize generative AI and automation tools to streamline log analysis, accelerate root-cause analysis during security incidents, and optimize customer response times.
What We're Looking For
You have a minimum of 4 years experience working as a Network Security Engineer / Technical Support Engineer / Sr. Support Engineer supporting networking or web security products.
Exceptional troubleshooting and problem-solving skills, with the ability to simplify complex concepts for customers.
Strong customer service orientation and communication skills
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
Strong understanding of network protocols, including TCP/IP, DNS, HTTP/S, and BGP, with a particular focus on anycast routing concepts and implementation, as well as tools such as iptables and looking glass.
Proven experience troubleshooting network connectivity issues, BGP routing, and GRE tunnels, and performing packet capture analysis
Confident with command line and tools, including curl, dig, traceroute, openssl, git
Experience in a web development and / or hosting environment such as installing and configuring web servers like Apache, Nginx, Caddy and IIS.
You are competent at writing scripts in Bash, Python, JavaScript or other scripting languages.
You have worked with PostgreSQL, MySQL, MS SQL, and other database servers.
Bachelor’s degree in Computer Science, Cybersecurity, or a related field (or equivalent experience).
Relevant certifications such as CISSP, GCIA GCIH, GCFA, GCFE or equivalent.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: United States
Workplace: remote
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Role Summary
As an Associate Product Manager, you will play a hands-on role in shaping the feature-level execution of our AI tools and platform initiatives. Working closely with Senior PMs, Engineering, UX Design, and Customer Success, you will turn legal workflows, real-time AI transcription, and automated matter intelligence into practical, user-friendly product features.
Responsibilities:
Feature Execution & Requirements:
Write clear, actionable user stories, business rules, and acceptance criteria to bring AI-driven feature enhancements to life.
LOIS & Depositions Focus:
Help execute functional requirements for LOIS-powered capabilities (such as automated deposition summaries, goal tracking, real-time AI analysis, and context-driven workflows).
Cross-Functional Partnership:
Partner day-to-day with engineering and UX designers to transform customer needs into intuitive, well-designed software solutions.
Backlog Grooming & Slicing:
Work iteratively with dev teams using Agile practices—slicing user stories into incremental deliverables, helping anticipate bottlenecks, and maintaining an organized sprint backlog.
Customer Research & Insights:
Participate in customer calls, review feedback, and analyze product usage metrics to identify user pain points and inform feature-level decisions.
Quality & Acceptance Testing:
Assist with User Acceptance Testing (UAT) alongside QA and engineers to ensure features meet quality standards before reaching customers.
Go-To-Market & Enablement Support:
Collaborate with Product Marketing and Customer Success to help build release notes, internal feature documentation, user guides, and training materials.
Product Advocacy:
Act as an internal subject matter expert for your assigned feature set, keeping internal teams updated on upcoming releases and functional changes.
Qualifications:
Experience:
3–5 years of experience in software product management, APM roles, or closely related positions (e.g., Business Analyst, Product Owner, Implementation Specialist) in SaaS.
Education:
B.S. or M.S. in business, computer science, information systems, engineering, or equivalent practical experience.
Domain Interest:
Interest in legal tech, generative AI, or complex workflow automation (prior experience in Legal Tech, Depositions, or AI products is a bonus, but not required).
Agile/SDLC Proficiency:
Solid working knowledge of Agile/Scrum software development lifecycles and modern backlog management tools (e.g., Jira).
Analytical & Problem-Solving Skills:
Comfort working with user feedback and basic quantitative data to prioritize work and solve complex logic problems.
Communication:
Exceptional written and verbal communication skills, with a focus on translating business needs into clear technical documentation.
Travel:
Ability to travel periodically for team alignment at Salt Lake City HQ, customer visits, or legal tech conferences.
Compensation Information: $110,000 - 150,000
The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Location: Englewood Cliffs, NJ
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
As the
Sr. Finance Planning Manager
, you will be part of the Home Appliance B2C Planning Team and will be expected to provide support and coordination on Financial & KPI planning, performance management & measurement.
You will work closely with many stakeholders both internal and external to the organization (including but not limited to Sales, Product Management, Business Manager, and other stakeholders in HQ).
Responsibilities:
Manage the day-to-day financial activities of the organization
Review and ensure that all financial resources, transactions, systems and procedures comply with accounting principles, company policy and standards
Provide support and advice to the ARC CFO in financial decision making, reviewing and approving general and travel expenses, financial analysis, reporting (AP and AR), budgeting forecasting and month end accounting closing
Drive the development and implementation of our businesses' visions, strategies, and long-term strategic priorities
Manage the financial success of department by meeting sales, profit, and growth goals, analyzing historical data and current trends, providing strategic recommendations to maximize opportunities & mitigate risk
Develop the annual financial & KPI plans of team individuals in conjunction with top down direction and bottom up proposals
Accurately, objectively and constructively evaluate performance of sales individuals via KPI development & measurement process
Organize data for monthly report on KPI metrics & ad-hoc analyses, and communicate to impacted teams and leadership
Participate on various process improvement activities and other special projects
Foster a culture of continuous improvement by analyzing project performance data and making recommendations for process improvements
Education / Experience (Requirements):
Bachelor’s Degree in Business, Finance, Planning or other related fields
10 years of professional work experience in fast-paced finance, planning, project management or similar relevant experience preferred
Experience creating business plans, analyses, and strategic plans
Ability to develop effective working relationships with business representatives
Ability to extract large amounts of data (database mining skills) and summarize that data into useful trend information
Must be able to synthesize information into actionable recommendations and analyses
Exceptional skillset in Excel and Microsoft Office products
Experience in OLAP or other database management is a plus
Bilingual (English / Korean) is required
#LI-TF1
#LI-DB1
Recruiting Range
$185,000
—
$203,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Englewood Cliffs, NJ
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
As the
Salesforce Analyst,
you will work as part of the team dedicated to ensuring that we are maximizing efficiency and capitalizing on the full features and benefits of the system based on the various user group needs.
We are seeking someone with excellent technical and communication skills who can interface directly with our team to understand their needs in order to administer and enhance the system accordingly. This person will serve as the go to for users; promote adoption; keep current on new releases and AppExchange solutions; provide training; and more. Additionally; the Administrator will perform basic updates; such as add/delete users; and adding basic custom fields.
Responsibilities:
- Manage new releases of SFDC and efficiently roll out new features.
- Create and Manage Changes to the System ; modifying the system to increase benefits and usability
- Create and maintain fields; views; reports; dashboards; campaigns; custom objects and other Salesforce.com objects and functions
- Handle on-going customization/ alteration of Salesforce.com; including Report and Dashboard Creation and Maintenance
- Maintain; enhance and create workflows; functions and configurations within the Salesforce.com environment
- Proactively seek out and identify needed system changes; gather requirements from end users and proactively gather feedback from users
- Manage system changes without interruption to the user and communicate system changes to the users in advance, so they understand the change and how to use it prior to implementation
- Maintain System; Security and Integrity Provide support functions as needed
- Map Salesforce.com hierarchy and territories in response to personnel changes
- Reassign Accounts; Contacts; and Opportunities in response to personnel changes
- Grant/ remove and maintain user licenses
- Maintain security including sharing rules and security levels
- Design; Create and maintain user roles; profiles and hierarchies
- Monitor application storage usage and archive data as needed
- User Assistance; Training; Adoption and Satisfaction Create and administer training to existing or new users/groups
- Provide one to one training to end users on an on-going basis
- Expand use of Salesforce.com – attend planning meetings; assist with determining if /how Salesforce.com can be used in new ways as opposed to purchasing a new internal system
- Assist management to create processes in Salesforce.com to help monitor activities; trends; sales and leads
- Monitor usage and mentor users/groups needing assistance
- Be the company SME on Salesforce.com
- Process Creation; Documentation and Maintenance Data Quality; Migration and Maintenance; manage duplicate records and monitor and improve data quality
- Ensure data integrity by removing unnecessary fields and data; ensuring screens; fields and workflow have accurate names and reflect current workflow Import data as appropriate
- Monitor neglected accounts and contacts as appropriate and monitor and maintain exception logs for back end system integration with SFDC
- Develop complex; macro driven reports to summarize system information for Senior Management Build and manage report folders for reps to improve sales efficiency
Education / Experience (Requirements):
Job Requirements
Bachelor’s degree in Data Science, Computer Science, Industrial Engineering, or other related fields
Experience with some or all of the related technologies to build analysis and drive insights from data
Must possess strong analytical, critical thinking, and problem-solving abilities for identifying business needs, analyzing data, and proposing solutions.
Minimum 3 years of experience in data analytics
Proficiency in Korean is a preferred
Recruiting Range
$96,000
—
$106,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: ES - Seville, Spain
Scopely is looking for a
Principal UX designer
to join our Monopoly GO! team in
Seville
(Spain) on a hybrid basis!
At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
Monopoly GO! is our casual game and a key franchise that has Scopely’s largest game, enjoyed by millions of players. The team is based in Canada, Europe and the US, and works every day to create captivating new experiences for our players.
What You Will Do:
In this Principal UX Design role, you work in close partnership with our product and development teams to create new gameplay experiences for players.
Own the end-to-end UX strategy and execution for a product area, driving initiatives independently from discovery through implementation
Identify opportunities to improve the player experience through product thinking, player insights and data
Lead discovery initiatives to deepen our understanding of player behaviors, motivations and opportunities
Drive ideation of new concepts, facilitating workshops, brainstorming sessions, conceptual designs and prototypes to validate ideas early
Create innovative player experiences while balancing creativity with product goals, technical constraints and production realities
Help evolve UX frameworks, principles and design patterns that promote consistency, scalability and high-quality player experiences across the game
Champion user research as an essential part of the UX process, partnering with Research to identify risks, define learning objectives and translate findings into product decisions
Deliver high-quality designs, prototypes and documentation that clearly communicate the intended player experience to Product, Engineering and Art
Build strong cross-functional relationships, proactively driving alignment and helping teams navigate ambiguity to reach the best player-focused solutions
Contribute to the growth of the UX discipline by sharing knowledge, raising quality standards and helping build a collaborative design culture
What We’re
Looking
For:
8+ years of experience designing user
experiences for games
Proven track record of creating impactful gameplay features with deep expertise in game mechanics, player motivations, progression systems, rewards and player psychology
Strong product thinking, with the ability to balance player needs, business goals and technical constraints when making design decisions
Experience independently owning complex product areas and driving work forward
Expertise creating prototypes to validate ideas, identify risks early and iterate quickly
Ability to seamlessly move between tactical execution and strategic thinking, ensuring day-to-day design decisions support broader product goals
Excellent stakeholder management skills with the ability to challenge assumptions constructively, influence decisions through collaboration and build alignment across disciplines
Highly collaborative designer who proactively shares ideas, seeks feedback and contributes positively to team culture
Strong communication, diplomacy and relationship building skills, with the ability to navigate disagreements professionally while keeping player experience at the center of decision making
Comfortable working in ambiguity, proactively identifying opportunities and taking ownership to move initiatives forward
Passion for mentoring, raising craft quality and contributing to the continuous improvement of the UX discipline
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Enterprise AI Products team builds what makes Claude a daily-use tool for enterprise customers across industries. We focus on organizational context and workflows (plugins, skills, connectors, webhook-triggered processes / agents). In other words, we focus on products that form the connective tissue that lets Claude operate across an organization. A big part of this work is understanding what's blocking adoption and building the capabilities that close those gaps. Much of this is being built 0→1 right now: you'll be shaping the product and the architecture in a market where no one has done this well yet.
You'll be a technical leader who thinks holistically about the end-to-end customer experience, partners directly with research to push model capabilities into production, and carries real ownership over what we ship next.
What you'll do
Own technical design and delivery for enterprise-facing core products, end-to-end across the stack
Partner with product, design, and go-to-market to turn enterprise customer workflows into shipped product, not just execute against a spec
Set technical direction and standards for your team: architecture, code quality, and how the team builds
Work directly with enterprise customers and sales during key conversations, translating what you learn into engineering priorities
Work closely with research to make the models better in your domain: shaping evals, surfacing failure modes, and feeding customer learnings back into model development
Mentor other engineers and raise the technical bar across the team, working with influence rather than authority
Build multi-player, asynchronous agents: department-level processes that are goal-oriented, many-step, and triggered by a webhook, a form, or an email rather than a person typing
You may be a good fit if you
Have 8+ years of software engineering experience, ideally with 2+ years at a Staff or equivalent technical leadership level
Have led the design and delivery of complex enterprise or B2B products across the full stack
Have built AI products and know what it takes to turn model capabilities into applications people actually use
Are comfortable working directly with enterprise customers and translating what you learn into technical decisions
Have built products from 0 to 1 in fast-moving environments, and can set technical direction with limited precedent to lean on
Drive cross-team alignment to ship impactful work, with influence over authority
Strong candidates may also have
Experience working with research to improve domain-specific model capabilities, including evaluation frameworks
Experience building extensibility surfaces (plugins, integrations, agent tooling) that third parties or internal teams build on
Exposure to both product-led growth and direct enterprise sales
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Toronto, Canada
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
We're looking for a Full Stack Developer (main back end focus) to work on our advertising analytics platform. We gather and process BIG amounts of data and deliver meaningful insights to our customers. We have browser extensions, databases, panelists, servers, so many servers, and a great hybrid culture with coworkers locally and across the globe.
There's a good mix of extremely difficult problems, impossible problems, easy problems, bugs, performance issues, and the occasional thing that's a joy to work on – join us!
What you will do in a typical day:
- Tackle interesting performance and scalability challenges.
- Meticulously refactor bunches of reports decimating code size and run time while preserving results.
- Intelligently manage tech debt while simultaneously delivering new features for the business.
- Code in SQL and C# (and occasionally js) in a mixed environment (Windows and Linux but mostly Windows) utilizing AWS, SQL Server, Redshift, Mongo, EntityFramework and ASP.NET http://asp.net/ Core.
- Participate in a Kanban/Devops dev process with fluid requirements, weekly scrums, and potentially be on-call w/Pagerduty
- Be a proponent for continuous improvement, architecture, clean code, and good systems design
- We use Github for source control and Jira for project management
- We review PRs! (usually) and ship often.
What you can bring:
- Experienced C# developer.
- Be able to code in C#, SQL and occasionally in Ruby.
- Big Plus: Comfortable reading and modifying Javascript/React.
- Friendly - You will be working in cross function with a lot of cool people!
- Love for data - Our platform provides data intelligence for the digital economy!
Our Engineering Culture
We believe that "Simplicity is a prerequisite for reliability." We are looking for engineers who align with our core values:
- Simplicity: We avoid over-engineering. We prefer the tools we already have and the most straightforward solutions over "shiny new toys."
- Quality: We write code that is a pleasure to read because we know code is written once but read many times. We don't cut corners, and we polish to a high level before shipping.
- Extreme Ownership: We don't just do the minimum. We expect you to understand the "why" behind your work and own the ultimate goal of fixing problems at their root cause, avoiding temporary band-aids.
- Prioritization: We focus relentlessly on what is important, not just what is urgent.
Read more about some of our Technical challenges here (written by members of our engineering team):
https://sensortower.com/blog/speeding-up-the-backend-with-graph-theory
https://sensortower.com/blog/how-we-scaled-to-thousands-of-sidekiq-workers
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Vancouver, Canada
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
We're looking for a Full Stack Developer (main back end focus) to work on our advertising analytics platform. We gather and process BIG amounts of data and deliver meaningful insights to our customers. We have browser extensions, databases, panelists, servers, so many servers, and a great hybrid culture with coworkers locally and across the globe.
There's a good mix of extremely difficult problems, impossible problems, easy problems, bugs, performance issues, and the occasional thing that's a joy to work on – join us!
What you will do in a typical day:
- Tackle interesting performance and scalability challenges.
- Meticulously refactor bunches of reports decimating code size and run time while preserving results.
- Intelligently manage tech debt while simultaneously delivering new features for the business.
- Code in SQL and C# (and occasionally js) in a mixed environment (Windows and Linux but mostly Windows) utilizing AWS, SQL Server, Redshift, Mongo, EntityFramework and ASP.NET http://asp.net/ Core.
- Participate in a Kanban/Devops dev process with fluid requirements, weekly scrums, and potentially be on-call w/Pagerduty
- Be a proponent for continuous improvement, architecture, clean code, and good systems design
- We use Github for source control and Jira for project management
- We review PRs! (usually) and ship often.
What you can bring:
- Experienced C# developer.
- Be able to code in C#, SQL and occasionally in Ruby.
- Big Plus: Comfortable reading and modifying Javascript/React.
- Friendly - You will be working in cross function with a lot of cool people!
- Love for data - Our platform provides data intelligence for the digital economy!
Our Engineering Culture
We believe that "Simplicity is a prerequisite for reliability." We are looking for engineers who align with our core values:
- Simplicity: We avoid over-engineering. We prefer the tools we already have and the most straightforward solutions over "shiny new toys."
- Quality: We write code that is a pleasure to read because we know code is written once but read many times. We don't cut corners, and we polish to a high level before shipping.
- Extreme Ownership: We don't just do the minimum. We expect you to understand the "why" behind your work and own the ultimate goal of fixing problems at their root cause, avoiding temporary band-aids.
- Prioritization: We focus relentlessly on what is important, not just what is urgent.
Read more about some of our Technical challenges here (written by members of our engineering team):
https://sensortower.com/blog/speeding-up-the-backend-with-graph-theory
https://sensortower.com/blog/how-we-scaled-to-thousands-of-sidekiq-workers
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As one of Harvey’s founding SMB Account Executives, you'll play a pivotal role in driving growth within the legal and professional services markets. You will be responsible for establishing new business relationships with small law firms and in-house legal teams, deeply understanding their challenges, and delivering AI solutions that transform how they work. By combining a high-velocity sales motion with a consultative, solution-driven approach, you’ll set the foundation for how we win in SMB and create long term impact for our clients. We’re looking for someone who thrives in fast-paced, early-stage environments, is energized by building from scratch, and is passionate about bringing Harvey’s mission to life.
WHAT YOU'LL DO
- Own your book of business by prioritizing warm leads and a named account list to maintain a high velocity sales motion.
- Manage the new business lifecycle from prospecting to qualifying, validating Harvey’s solution, and contracting.
- Achieve and exceed revenue targets and other key sales metrics.
- Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
- Conduct high velocity, tailored client evaluations, including product demonstrations and presentations.
- Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet SMB customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
- Proactively develop tactics, collateral, and messaging to improve the SMB team’s performance, documenting learnings that can be applied across accounts.
WHAT YOU HAVE
- Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology at high velocity.
- Capable of independently leading a sales cycle from start to finish
- Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene
- Ability to lead a multi-threaded sale with executive stakeholders – especially the ability to convey technical concepts to non-technical audiences.
- Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.
- Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
- Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.
COMPENSATION
$180,000 OTE 50/50 Split
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-JL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are seeking a Recruiting Research Scientist to join our People Data Solutions team. You’ll be the research expert supporting our Recruiting organization, using rigorous scientific methods to advance our understanding of recruiting funnels, interview effectiveness, candidate experience, and recruiting capacity. This role sits at the intersection of organizational science, behavioral research, and people strategy – developing novel frameworks and conducting systematic research that drives evidence-based people decisions across our growing organization.
This role offers the opportunity to make a significant impact on both our recruiting practices and the broader field of people science at a leading AI safety company.
Responsibilities
Research design & scientific inquiry
Design and execute systematic research studies to answer fundamental questions about recruiting funnel health, assessment quality, candidate experience, and quality of hire
Generate and test hypotheses about sourcing strategies, interview design, and selection decisions using rigorous experimental and quasi-experimental methods
Conduct mixed-method research to understand what are the drivers and blockers to recruiting operations.
Navigate research ethics considerations when studying candidate data, ensuring responsible research practices
Selection & assessment research
Design and execute validation studies to assess the quality of interviews and other selection tools
Utilize psychometric techniques to analyze and improve interviewer calibration and rating consistency
Lead investigative research into innovative approaches for candidate assessment
Metrics design and governance
Design the metrics framework for recruiting org health — defining the canonical KPIs, dimensions, and definitions that leadership uses to understand funnel performance, capacity, and hiring quality
Establish the governance and definitional rigor that keeps metrics consistent across tools and reporting surfaces
Analytical solution building
Architect analytical solutions that convert research insights into actionable products, empowering stakeholders to execute data-driven scenario and strategic planning
Quantify the adoption and downstream impact of deployed tools, driving iterative improvements
Visualization & communication
Build compelling visualizations and dashboards that make complex research findings accessible to diverse audiences
Present research findings to senior leadership with clear, actionable recommendations
Minimum Qualifications:
Hold an advanced degree (Master’s or PhD) in I/O Psychology, Organizational Behavior, Statistics, Data Science, Economics, Behavioral Science, or a related research field
Have experience with selection research, assessment validation, psychometrics, or recruiting funnel analytics
Are comfortable working in the People Analytics tech stack and collaborating with data engineers
Are proficient in SQL and Python/R, with experience in statistical analysis and machine learning
Have experience with data visualization and can tell compelling stories with research findings
Possess excellent communication skills and can influence stakeholders at all levels
Thrive in ambiguity and can balance rigor with pragmatism
Have a track record of challenging assumptions with data and changing long-held practices
Can navigate sensitive topics diplomatically while maintaining analytical rigor
Demonstrate intellectual humility and comfort with iterative discovery
Use data to improve how organizations find, assess, and hire talent
Preferred Qualifications:
5 + years of experience in research, people analytics, or related quantitative fields with demonstrated research methodology expertise
Background in recruiting analytics specifically (not just general analytics)
Experience running interview or assessment validation studies
Experience building self-service analytics tools or dashboards
Previous experience in high-growth technology companies or AI/ML organizations
Familiarity with network analysis, machine learning, or advanced statistical methods
Experience with BigQuery and modern data stack tools
Experience with Greenhouse, Gem, ModernLoop, or similar recruiting tools
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$285,000
—
$380,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Software Engineer, Agents, you'll build the systems that make our AI agents indispensable to legal professionals.
You will design environments and actions for agentic professional work, make model selection decisions, manage context windows, create optimal tools, and develop evals that enable faster iteration loops to unlock new capabilities.
We're looking for engineers and researchers who are immersed in the space, driven to ship impactful products, and are experienced in using practical evaluations to drive task completion quality and customer delight.
WHAT YOU'LL DO
- Partner with customers and PMs to understand legal workflows, design practical evaluations that capture what “excellent” means, and ship agents that get the job done.
- Optimize agent performance through prompt engineering, model selection, tool design, skill writing, context window management, and eval harness development.
- Work with our model infra team to design and implement infrastructure for low-latency agent execution, including caching strategies, parallel tool calls, or subagent patterns.
- Improve our observability and instrumentation to profile agent behavior, identify bottlenecks, and drive optimization decisions.
- Stay current on new developments in agentic systems and bring those learnings back to the products we build.
WHAT YOU HAVE
- 10+ years (post-BS/MS) of software engineering experience.
- Passion for building effective domain-specific agents.
- Iterative mindset: you develop proof of concepts, make decisions quickly, and ship v0s.
- Comfortable with when and how to use evaluations to drive quality.
- Humble and adaptable about code and frameworks. We expect you to drive adoption of new best practices as they develop.
- We are hiring for this role across Mid, Senior, and Staff levels.
- Proficiency in Python and experience working with LLM APIs and agent frameworks.
- Experience with shipping user-facing products, either on the backend or full-stack.
COMPENSATION
$231,000 - $340,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-AP1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Huntsville, AL
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
When an LG refrigerator, washer or range breaks down in a customer's home, LG Electronics' Service organization makes sure it gets fixed. We're looking for a
Field Service Planning Manager
to lead the team that plans how that service runs: where we place technicians and partner repair shops, how we measure performance, and what we invest in next.
You'll set the team's direction, lead a group of analysts, and turn their work into plans that leadership approves. For example: should we hire more LG technicians in a fast-growing region, or rely on partner repair shops there? How should we reward partners who fix things quickly and right the first time? You'll frame the question, guide the analysis, make the recommendation and see it through.
The ideal candidate has led planning or analytics teams, is as comfortable reviewing a spreadsheet as presenting to executives and can turn a messy business question into a clear plan.
Responsibilities:
You'll lead the team, own the numbers Field Service runs on, and turn analysis into decisions. Here are examples of what that looks like:
Lead and grow a team of analysts.
Set priorities, assign projects and coach analysts to build their SQL, forecasting and presentation skills. Review their work, including AI-assisted analysis, so every number is checked and its logic can be explained before it reaches leadership.
Set the team's strategy.
Decide which problems the team tackles each year and turn them into projects with owners, timelines and measurable goals.
Own the scorecard.
Define the key numbers we run Field Service by, such as how long a repair takes, how often it's fixed on the first visit, how many requests are still waiting, and customer satisfaction. Make sure everyone calculates them the same way, and keep dashboards and reports that show them weekly and monthly.
Turn data into better customer experiences.
Combine repair records, call center data, customer surveys and comments, web data and sales data to find what frustrates customers, then recommend and track fixes.
Plan the service network.
Make sure every area we serve has an LG technician or partner repair shop that can reach customers in time. Use demand forecasts, technician availability and partner performance to decide where to add capacity, hire, or bring on new partners.
Reduce refunds and replacements.
Oversee cases where a product can't be repaired in time and is refunded or exchanged instead. Find the root causes and improve the process.
Plan the year and the budget.
Lead Field Service's annual operating plan and budget and track results against them.
Brief leadership.
Prepare business reviews and executive presentations, including monthly reports to LG headquarters in Korea. Summarize open issues and escalate them to the right teams and leaders.
Improve how work gets done.
Standardize processes and reports, document best practices, and replace manual reporting with automated and AI-assisted tools.
Study the market.
Benchmark competitors' service models and run SWOT analyses to find where LG can lead, for example how competitors schedule repair appointments.
Education / Experience (Requirements):
Bachelor's degree in business or a related field
4+ years of experience in strategic planning, business analytics or operations planning
Experience leading a team or mentoring analysts, including setting priorities and reviewing their work
Advanced Excel and PowerPoint skills, including building planning and budget models
Hands-on experience with data analytics tools such as SQL and dashboards (Tableau, Power BI or Looker Studio), enough to guide analysts and check their work
Sound judgment with AI-assisted analysis: you verify AI-generated results and can explain the logic and assumptions behind them
Ability to explain complex topics simply to executives, in writing and in person
Preferred Qualifications:
Korean–English bilingual: this role communicates regularly with LG headquarters in Korea
Experience in field service, after-sales service, logistics or other multi-site operations
Experience with demand forecasting, capacity planning or service network design
Experience designing incentive or performance programs for employees or partners
Familiarity with SQL, cloud data platforms such as Google Cloud (BigQuery), or generative AI tools for analytics and automation
#LI-TF1
Recruiting Range
$100,000
—
$113,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
УдалённоCanada; Calgary; Winnipeg; Vancouver; Halifax; Edmonton; Toronto; Victoria; Montreal; Please Note: This is a part-time independent contractor position available within Canada only
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