Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring a
Sales Enablement
leader to architect the growth journey for our global sales organization. At Canonical, sales enablement isn't just about onboarding; it’s about ensuring our teams can articulate the complex value of Ubuntu, OpenStack, and AI infrastructure to the world’s most sophisticated tech leaders. You will act as a trusted partner to identify, scope, and implement tooling and workflow improvements that drive efficiency and reduce friction in the sales process. You will sit at the intersection of Product, Marketing, and Sales, transforming high-level strategy into actionable field excellence.
If you are an experienced
leader
ready to lead global strategy, you will find a high-performance environment that challenges you. You will work with Sales Leadership to identify performance gaps, reduce ramp time, improve productivity and increase win rates. This is a high-visibility role where you will ensure our "distributed-first" workforce remains the sharpest in the industry.
Location:
These are EMEA-based remote roles.
The role entails
Lead enablement programs to drive continuous improvement in sales productivity and ramp time
Lead the design and execution of global sales enablement strategies to drive revenue growth
Provide coaching and mentoring that incorporates sales strategy, process and proven sales methodology
Drive the creation of advanced sales plays and competitive intelligence resources for enterprise markets
Collaborate and align cross-functionally with Sales, Revenue Operations, Product, Marketing, and all GTM teams to ensure enablement strategy supports broader organizational objectives
Own the end-to-end sales onboarding experience, ensuring new hires reach peak productivity rapidly
Identify and deliver training needs for Sales teams for continuous improvements
Collaborate with Product Management and Marketing to translate technical roadmaps into value-based sales narratives
Manage the sales enablement tech stack (CRM, LMS, etc.) to ensure tools are optimizing, not hindering, the sales process through right-time right-place delivery
Provide a framework to relevant teams to develop and maintain high-quality sales assets, including discovery guides, pitch decks, and battlecards
Facilitate live and virtual training sessions on advanced product features and sales techniques
Coordinate the logistics for global sales training events and twice-yearly "sprint" weeks
Monitor, report and act on the adoption and effectiveness of enablement initiatives using data-driven insights
Support the senior team in preparing reports for leadership and auditing sales documentation for accuracy
What we are looking for in you
Exceptional academic track record from both high school and university
Demonstrated experience coaching sales leaders and diagnosing business challenges to drive organizational improvement
Proficiency in a modern sales methodology such as MEDDPICC – able to coach leaders and sellers using this methodology
Ability to align and influence others, establish direction, achieve consensus, and execute
Experience building enablement programs from the ground up in emerging or high-growth markets
Track record of going above-and-beyond expectations to achieve outstanding results
Leadership and commitment to skills development and mentorship
Passion for technology evidenced by personal projects and initiatives
Excellent interpersonal skills, curiosity, flexibility, and accountability
Appreciative of diversity and effective in a multi-cultural, multi-national organization
Result-oriented, with a personal drive to meet commitments
Ability to travel internationally twice a year for company events up to two weeks long
Nice-to-have skills
Experience in sales enablement, technical training, or sales operations (level-dependent)
Proficiency with Salesforce, modern LMS platforms and project management tools (e.g. Jira)
Basic knowledge of cloud infrastructure (AWS, Azure, or GCP)
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Johannesburg, South Africa
Workplace: remote
WELCOME TO OLX
If you have a vision and are passionate about the same things we are, we'd love to meet you!
At AutoTrader, we put much effort into creating an environment that will produce world-class solutions. We allow team members to take ownership of their work and see it through from beginning to end whilst drawing on the team's collective experience. As a team, we discuss problems, brainstorm, and settle on the best solution.
Based in Randburg, Johannesburg, we are affiliated with the global OLX organization.
We are always on the lookout for ambitious and passionate people to join our team.
At OLX, we're building marketplace sustainable ecosystems that millions of people depend on every month – to buy and sell cars, find homes, land jobs, and trade secondhand goods. It's commerce that matters: safe, smart, and environmentally responsible.
We do this with courage to innovate, commitment to outcomes, collaboration across 50+ nationalities and 7 markets, and a customer-led approach that puts real people first. Add a desire to win – and you get a culture that's ambitious, fast-moving, and built on trust.
Our brands – including AutoTrader, OLX, Otomoto, Property24, and more– are loved by millions. And we're backed by Prosus, one of the world's largest tech investors.
Join OLX and see how far you can go.
This role is open as remote for all candidates based in South Africa.
We are looking for someone who:
Likes building websites, backend systems or mobile applications. We are building a worldwide platform and need your help to succeed. If you are all about software development, performance, scale and user experience then come and be part of our dedicated and successful team.
Requirements
Minimum 5 years' experience with C#
University or related Computer Science degree/diploma
South African citizenship
Advantageous
Web Technologies (HTML, CSS, BootStrap, LESS etc)
Microsoft Web Stack (MVC, C#, Razor, IIS,
ASP.Net
etc)
Mobile Application Development (iOS, Mono, Android, Java etc)
High performance/scale technologies (Caching, Load Balancing, Profiling, Indexing etc)
Relational Databases (Microsoft SQL)
Does this sound like you
Good attention to detail
Open to and willing to give critique
Genuinely interested in coming up with the best solution
Constantly learning about the things they are busy with and sharing with others
What we offer
Working with latest development tools
Fast development environment
No constant overtime to meet deadlines
Guidance from and access to some very talented people
About AutoTrader
We are committed to creating a trusted, safe and transparent vehicle e-commerce marketplace that empowers, enables and improves the lifestyles of those we connect while taking the Road Less Traveled.
"We recruit people who share our values. We hire for culture and train for skill" @George Mienie, AutoTrader CEO
To support our commitment to diversity, inclusion, and compliance with South Africa’s Employment Equity Act, we collect gender and race information to help us monitor and promote equal opportunities. Please note that this information is confidential and does not influence hiring decisions, which are based solely on qualifications and experience.
Diversity, Equity and Inclusion at OLX
OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!
OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.
Location: Zamboanga City, Philippines
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Zamboanga City, Philippines
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Location: San Fernando, Philippines
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Puerto Princesa City, Philippines
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's Strategic Finance team sits at the center of how the company allocates its time and resources. We're hiring across three complementary tracks — and looking for people with sharp financial instincts, a builder's mindset, and the drive to take on a large scope quickly. Whether you lean toward GTM strategy, FP&A infrastructure, or broad strategic partnership, this is a rare opportunity to shape a pre-IPO company at a pivotal moment in its growth.
WHAT YOU'LL DO
- Build and own detailed financial and operational models with the highest quality and accuracy
- Use data to influence key strategic decisions across Product, GTM, and business leadership
- Lead planning analyses for cross-functional teams, evaluating tradeoffs across growth, efficiency, and resourcing
- Identify and develop KPIs; build dashboards to monitor performance and communicate insights to stakeholders
- Partner closely with business leaders to translate strategy into execution and drive accountability
- Help run bi-annual budgeting and headcount planning cycles
- Manage company performance against financial targets — identifying where to course-correct and where to accelerate
- Build and maintain internal tools that reduce manual work and improve data accuracy across the finance org
WHAT YOU NEED
- 4+ years in Investment Banking, Management Consulting, VC/PE, or Corporate Finance at a top-tier technology company
- Excellent financial modeling and quantitative / data analysis skills
- Extreme attention to detail with a high regard for precision
- Exceptional verbal and written communication skills
- Track record of developing and maintaining relationships with internal and external partners
- A "get things done" mentality — you dissect complex problems, find solutions, and drive them to completion with a high degree of autonomy
- Comfort operating in ambiguity and adapting to evolving priorities
NICE TO HAVES
- Expertise with Looker, SQL, and/or Python
- Systems thinking — you design processes to be reliable, scalable, and maintainable
- Curiosity about AI tools — prior experience is a plus, but not required
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States, Madison, WI
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sr. Software Development Engineer In Test, ML/AI
At SIE, we believe in making play safer for everyone. Within our Information Security team, we protect our people, platforms, and products with smart, scalable, and thoughtful solutions. Our mission is to provide clear, actionable risk and security insights that guide the business and enable amazing player experiences.
We’re building a team that thrives on collaboration, curiosity, and delivering real value. Come help us make a difference!
Overview
We are hiring a Sr Software Engineer in Test specializing in ML/AI quality, including automation for model evaluation, LLM-assisted test generation, and validation of AI-powered workflows. The role includes guiding quality strategy and developing automation frameworks. You will also manage implementation for complex, cross-functional, machine learning-powered products and services. This role involves more than test development. You will lead quality initiatives from start to finish, ensuring teams stay synchronized, dependencies are managed, and releases are delivered confidently. You will work closely with ML, engineering, product, and infrastructure teams. You will shape how quality is built, monitored, and expanded while leading embedded QE efforts within projects.
What you’ll do
Define and complete quality strategies, test plans, and automation coverage for ML-powered services and platform components.
Use LLMs and other AI-assisted techniques to generate, expand, and maintain high-value test cases for ML-powered workflows.
Design scenario-based test suites for AI features, including adversarial prompts, edge cases, ambiguous inputs, and underrepresented user scenarios.
Lead QE efforts for multi-functional projects, driving risk assessment, dependency management, and release readiness.
Design, develop, and maintain scalable automation frameworks for backend services, APIs, and ML inference systems using Python and/or Java.
Build automated validation for ML and LLM outputs, including ranking behavior, score distributions, prompt/response quality, hallucination indicators, and probabilistic model evaluation.
Debug test failures, service anomalies, model inconsistencies, and AI behavior regressions to identify root causes and drive resolution.
Perform functional, integration, regression, API, end-to-end, performance, and reliability testing for distributed systems.
Improve automation reliability, reduce flakiness, and optimize execution efficiency.
Partner with engineering and ML teams to integrate automated testing into CI/CD pipelines and release workflows.
Collaborate across teams to establish scalable quality standards, tooling, and guidelines.
Required qualifications
Bachelor’s degree in Computer Science or equivalent
5+ years of experience as an SDET or QE engineer focused on backend and distributed systems.
Experience using LLMs to generate, transform, and prioritize test cases for AI-powered experiences.
Experience with AI evaluation tooling, prompt evaluation frameworks, model monitoring, or human-in-the-loop review workflows.
Strong experience testing RESTful APIs, microservices, and distributed architectures.
Proficiency in Python, Java, JS or similar languages for automation development.
Hands-on experience with automation frameworks such as pytest, JUnit, Selenium, Playwright, Cypress, or Appium.
Experience with CI/CD systems and test pipelines (Jenkins, GitHub Actions, etc.).
Experience with cloud and container technologies (AWS, GCP, Kubernetes, Docker).
Familiarity with databases, monitoring, and observability tools.
Strong understanding of SDLC, Agile methodologies, and release processes.
Excellent problem-solving, debugging, and communication skills.
Preferred qualifications
Experience validating ML outputs using statistical analysis or scenario-based testing approaches.
Familiarity with ML infrastructure, data pipelines, or model-serving platforms (Seldon, KServe, Ray Serve, etc.).
Prior work in content moderation ML, security, fraud detection, or adversarial ML.
Experience testing high-scale, low-latency online services.
Experience with Databricks or similar ML platform tooling.
Familiarity with Node.js, React, or modern frontend technologies.
Experience testing mobile, console, or other non-PC platforms.
What sets you apart
Strong combination of automation engineering and delivery ownership.
Ability to drive quality across complex cross-functional initiatives.
Practical understanding of how to test non-deterministic AI systems and separate model variance from quality regressions.
Proven risk management and dependency coordination skills.
Ability to influence engineering teams and promote quality guidelines.
Passion for scalable, reliable, and maintainable automation systems.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$152,500
—
$228,700 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We are looking for a strategic, data-driven Voice of the Customer (VOC) Program Manager to build and run a company-wide VOC program at Figma. Sitting within the Product Support org, this role is responsible for pulling insights from across Figma's customer-facing surfaces, Support, Sales, NPS, community, and more, and translating them into fast, actionable signals for Product, Engineering, and Support. This isn't just a reporting role: you'll own the full insight loop, from surfacing and prioritizing the biggest customer pain points to tracking whether they're being addressed and bringing wins back to customer facing orgs and our product partners. You'll work cross-functionally across Support, Sales, Research, Marketing and Product, and leverage AI to move faster than ever. It's a rare opportunity to build something that matters at company scale.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Own the rhythm of VOC reporting and define the mechanisms that feed into the program, including launch insight reporting and ensuring insights are visible, shareable, and easy to act on across the org
Surface and prioritize the biggest customer pain points, align with Product and Engineering on roadmap prioritization, and advocate for customer needs – bringing wins back to Support and Sales to demonstrate program impact
Monitor and report on customer sentiment from pre through post-product launches, providing recommendations across Product, Support, and Sales on where to act — from unresolved pain points and product gaps to process improvements and sales blockers
Set shared, data-backed goals with Product and Engineering partners and monitor progress to help keep those goals on track
Work directly with Sales to bring customer problem statements into the VOC program and ensure field insights inform priorities
Integrate signals from NPS, Research, Sales, and community alongside Support data into a unified narrative that reaches Product and Engineering swiftly
Strategically implement AI workflows to build scalable processes that generate and deliver insights faster
Communicate customer insights across a range of audiences, from frontline support to Product leadership, with clarity and a strong point of view
We'd love to hear from you if you have:
Experience building and running a VOC program, as a PM or Manager, with a strong POV on what good looks like
A background in a customer-facing function (Support, Success, or Sales – Support preferred)
Demonstrated ownership mentality — a track record of identifying problems, driving solutions, and ruthlessly prioritizing when capacity is limited
Fluency in AI workflows and demonstrated ability to build lightweight, scalable processes quickly
Strong analytical and communication skills, with a demonstrated ability to translate data into compelling customer narratives, influence cross-functional stakeholders, and drive action across a range of audiences
While not required, it’s an added plus if you also have:
Previous experience with Figma products
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$127,000
—
$269,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Remote, US
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
This is a senior product role on a small, high-leverage product team. You'll own key pieces of the product line — from how we position it, to how we price it, to how the field sells it. You'll work closely with engineering and be the person Marketing and Field teams looks to for the answer to "why us, why now”.
We need a product leader who lives close to customers and to revenue, who can hold a deeply technical conversation with multiple stakeholders - from technical buyers to executives, and who treats GTM as a first-class part of the product — not something that happens after the product is "done."
What You Will Do:
Growth strategy for AI
— where we play, who we sell to, how we win, and the sequencing of bets that gets us there
The customer and buyer motion
— being in front of inference platform teams, data platform leads, and the buyers who decide. Joining strategic deals. Running the win/loss loop and feeding it back into strategy.
Positioning and narrative
— partnering with Marketing on how the AI stories land in market, what we publish, and how a first-time buyer encounters MinIO
Field partnership
— building the assets sellers actually use, supporting the deals that matter, making sure the field can run an inference-buyer or lakehouse-buyer conversation confidently
Pricing and packaging
— how
MinIO portfolio products are packaged,
how the AI and Analytics motions are priced differently if they should be, and how we capture value as workloads grow
Competitive intelligence
— knowing the AI training inference competitive landscape, and shaping how we differentiate
Partner GTM for AI
— the AI ecosystem is partner-heavy, and unlocking it is part of the role
Influence on the product
— through customer signal, pipeline data, and competitive insight you will be the most informed external voice in the room to influence direction.
Your Skills and Experience:
8+ years in product management, with at least 3 years on infrastructure, data, or AI/ML products sold to technical buyers
Demonstrated fluency in modern AI and analytics stacks — you don't need to have trained a foundation model, but you should be conversant in how training and inference pipelines actually consume storage, key tradeoffs and why it matters, and how data platform teams make build/buy decisions
A track record of working closely with field teams on real revenue — you've sat in on deals, you've built enablement that sellers actually used, you've changed a deal's outcome with a well-timed product conversation
Partnership with marketing on crafting compelling narratives, presented at external conferences, webinars
Strong analytical instincts — you reach for data to test your hypotheses, not to confirm them
The ability to write clearly and think rigorously in writing. Most of the work that compounds in this role is written
Excellent partnership with engineering — you've earned engineers' trust before by being technically credible and by making prioritization defensible
Real comfort with pricing and packaging decisions — if you've owned or co-owned them, not just commented on them, that's a big plus
Background in storage, analytics, databases, or data infrastructure
If you have been an AI/ML Engineer with deep expertise in the data infrastructure stack we would love to talk to you.
Experience with open-source-adjacent commercial products and the unique GTM motions they require
Prior experience at a high-growth infrastructure company
What We Offer:
Health Care Plan (Medical, Dental & Vision)
401K with 3% Contribution
Pre-IPO Stock Options
At least 12 Public Holidays
Flexible Time Off
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: Almaty, Kazakhstan
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, we make cities better by connecting customers, merchants, and courier partners through our platform. We are looking for a Support Manager to lead Team Leads, drive performance, and help scale support operations with a strong focus on service quality and continuous improvement.
What you’ll be doing
Work together with the Head of Support and take full ownership of the experience and satisfaction of the customers and partners
Contribute to strategic initiatives and their execution in order to constantly improve the service proposition
Guide and coach the team in order to improve the associate’s performance, personal development and happiness
Implement new work procedures and features and encourage feedback around these
Analyze and optimize customer and partner touchpoints and look for patterns in incoming requests and workforce management to then put them into actions and improvements.
Collaborate closely with other teams to meet the needs of the customers and improve overall level of service.
Day-to-day in this role you’ll:
Lead, coach, and develop a team of Team Leads to ensure high performance and engagement.
Drive operational KPIs, including quality, productivity, customer satisfaction, and service levels.
Analyze performance data and identify opportunities for improvement.
Partner with cross-functional stakeholders to solve operational challenges and improve the customer experience.
Lead process improvement, automation, and AI adoption initiatives within Support.
Support workforce planning, performance management, and team growth.
Foster a culture of accountability, continuous learning, and operational excellence.
Our humble expectations
You can formulate yourself very well, both verbally as well as in written form in English and Kazakh
or
Russian
You are customer obsessed and have experience in Customer Support or Customer Service.
You have relevant experience in leading a team.
You enjoy working together and leading a growing team, and making sure your colleagues always understand the purpose of what they do and what defines a great performance.
Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously, and effortlessly determine which to prioritise.
You are able to translate data into actions and make the rest of the core team understand how Customer Support is progressing, so you need to have good Excel skills.
You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.
You have strong presentational skills and proficiency in Office tools
What we offer
A unique opportunity to lead and develop support leaders in one of Europe’s fastest-growing technology companies.
High ownership and visibility, with the ability to directly influence team performance and customer experience.
The chance to drive operational excellence, process improvements, and AI adoption at scale.
A collaborative, low-hierarchy culture where your ideas and initiatives can make a real impact.
Opportunities for professional growth, leadership development, and internal career progression.
Competitive compensation, benefits, and the flexibility of working in a fast-paced, international environment.
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Hong Kong
ABOUT PAVE BANK:
Pave Bank is the world’s first programmable business bank. Built by the founders behind Monzo and BigPay, we are redefining global business banking by integrating programmable financial infrastructure with world-class client experiences.
ABOUT CLIENT SUCCESS:
The Client Success team ensures our clients successfully adopt, operate, and scale using Pave’s banking platform.
We sit at the intersection of clients, operations, engineering, and compliance, ensuring that our services are delivered reliably while continuously improving operational efficiency and client experience.
Our goal is to ensure clients derive maximum value from Pave’s platform while maintaining the highest operational and regulatory standards.
ROLE OVERVIEW
As a Client Success Lead, you will be responsible for managing the operational lifecycle of client relationships—from onboarding through ongoing support and operational optimization.
You will ensure clients successfully implement and operate Pave’s banking products while driving operational excellence across client workflows. The role requires strong cross-functional collaboration with Product, Engineering, Compliance, and Risk teams to ensure client needs are addressed while maintaining regulatory integrity.
This role combines client relationship ownership, operational problem-solving, and data-driven decision-making.
KEY RESPONSIBILITIES OF CLIENT SUCCESS LEAD:
- Client Management: Proactively identify opportunities to improve client adoption and operational efficiency.
- Account Management: Build strong, trusted relationships with client stakeholders to ensure a high-quality service experience.
- Revenue & Retention: Support initiatives that drive Net Revenue Retention (NRR) through strong client engagement and product adoption.
- Identify expansion opportunities, including cross-sell and upsell of additional Pave services.
- Operational Excellence: Identify operational bottlenecks and implement scalable solutions to improve service delivery. Contribute to building internal operational documentation and knowledge bases.
- Cross-Functional Collaboration: Act as the "voice of the customer" internally, working directly with Engineering, Operations, and Compliance teams to prioritize client-critical initiatives and influence the product roadmap.
- Risk & Compliance Integration: Work closely with Risk and Compliance teams to ensure all client activities and expansions align with regulatory standards in a complex banking environment.
- Data Analysis: Monitor client usage patterns and health scores to make proactive operational and resourcing decisions.
- Client Success Excellence: Design, implement, and optimize the Client Success workflow and strategies to drive efficiency and data-driven decisions. Contribute to internal knowledge-sharing and help build the playbooks for onboarding, adoption, and revenue generation.
WHAT WE’RE LOOKING FOR
- Experience: 6+ years of progressive experience in Client Success, Account Management, Client Success, managing enterprise or fintech clients in complex operational environments.
- Sector Background: Proven track record in a complex Banking/ Digital Banking, FinTech, SaaS, or Software.
- Operational & Compliance Knowledge: Hands-on experience working within Risk and Compliance frameworks to manage client portfolios safely.
- Data & Analytics: Highly analytical and comfortable using data—such as financial projections and health scores—to drive operational results.
- Global Mindset: Ability to manage international portfolios and work effectively across diverse, global teams.
- Communication: Exceptional communication and negotiation skills, with the ability to influence internal stakeholders and external client leaders.
- Adaptability: Comfort working in a fast-paced, high-growth environment where agility is key.
- Languages: Fluent in English; Mandarin or any additional languages are considered a bonus.
WHAT WE OFFER:
- The opportunity to shape the future of programmable banking and define new standards for global business finance.
- A mission-driven, diverse, and international team with deep domain expertise and a passion for innovation.
- Competitive compensation and benefits package.
- Equity in the company—so you're aligned with our growth and success.
Location: United Kingdom; Portugal; Romania; Bulgaria; Greece; Croatia
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
About the company
Our client is a high-growth sales acceleration partner specializing in outsourced business development for ambitious B2B brands across the UK, Europe, and North America. Dedicated to driving sustainable revenue growth, the team serves diverse industries—including finance, healthcare, and manufacturing—by managing complex sales cycles and executing data-driven outbound strategies. They combine a consultative, question-based methodology with cutting-edge sales enablement technology to transform lead generation into tangible commercial results.
With over a decade of expertise, the team operates at the intersection of startup energy and enterprise maturity. They pride themselves on a performance-driven culture that prioritizes professional development, consistent analysis, and high-impact execution. Joining this team means working in a fast-paced, collaborative environment where innovation in sales processes and human-centric communication are at the forefront. They are committed to empowering their people to engage C-level decision-makers and deliver measurable ROI for global clients navigating sophisticated market landscapes.
Job Summary
We are looking for a high-energy, native-level German-speaking Sales Development Representative to join a globally established B2B sales powerhouse. This role is perfect for an ambitious professional who thrives in a structured, fast-paced environment and wants to bridge the gap between sales development and account management. As a critical member of the expanding team, you will be responsible for driving high-quality engagement within the DACH region, representing world-class SaaS products, and providing exceptional service to a sophisticated client base.
Key Responsibilities
Execute outbound sales strategies to identify and qualify new business opportunities within the German market.
Manage client accounts with a focus on delivering high-quality service and maintaining long-term relationships.
Balance sales outreach with client management, ensuring equal proficiency in both areas.
Utilize Salesloft and Salesforce to manage pipelines, document interactions, and optimize the sales process.
Collaborate with the wider team to meet departmental KPIs and drive revenue growth.
Multitask across various projects while maintaining a high standard of delivery and organization.
Requirements
Native-level fluency in German and professional proficiency in English.
Current residency in the UK or Europe with the right to work.
Proven experience in the SaaS (Software as a Service) sector.
Immediate availability to start (Targeting a June 3rd start date).
Strong organizational skills and the ability to manage multiple priorities simultaneously.
An ambitious "can-do" attitude with the ability to influence stakeholders at all levels.
Experience or background in Engineering.
Prior experience in Sales Development (SDR/BDR roles).
Strong background in customer service or dedicated client management.
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: Bulgaria; Romania; North Macedonia; United Kingdom; Croatia; Greece
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
About the company
Our client is a high-growth sales acceleration partner that empowers ambitious B2B brands across the UK, Europe, and North America. Specializing in outsourced sales development and lead generation, the team focuses on navigating complex sales cycles for global clients in sectors such as FinTech, Healthcare, and Manufacturing. By combining a consultative, question-based methodology with cutting-edge sales enablement technology, they transform stagnant pipelines into sustainable revenue streams through high-quality prospect engagement and account-based targeting.
The company delivers a start-up energy backed by enterprise-level maturity, prioritizing a culture of continuous professional development and data-driven execution. With a focus on performance-based results and "Selling at a Higher Level," the team offers an impactful environment where innovation meets human-centric sales strategy. Candidates will join a collaborative workforce dedicated to driving measurable ROI for world-class brands while mastering a modern tech stack and advanced sales playbooks.
Job Summary
We are seeking a high-energy, fluent German speaker to join a well-established global B2B sales organization. In this role, you will act as a pivotal link between the team and its high-value clients, specifically focusing on the DACH region. This is a unique hybrid position that blends proactive sales development with sophisticated account management. You will be responsible for driving growth within an existing portfolio and ensuring a world-class service experience for clients within the engineering and SaaS sectors. If you are a natural influencer with a "can-do" attitude looking for a fast-paced environment with uncapped earning potential, we want to hear from you.
Key Responsibilities
Proactively identify and qualify upsell opportunities within a dedicated client base to drive revenue growth.
Manage end-to-end client relationships, ensuring a high level of service and satisfaction.
Execute multi-channel outreach strategies using industry-leading tools like Salesloft and Salesforce.
Act as a subject matter expert for clients, particularly those within the engineering and technology industries.
Maintain a high volume of activity while ensuring meticulous data accuracy and pipeline management.
Collaborate with the wider sales team to refine processes and exceed collective KPIs.
Requirements
Native-level fluency in German and professional proficiency in English.
Based in the United Kingdom or Europe with the ability to work UK/CET timezones.
Proven experience in a sales, account management, or delivery-focused role.
Strong organizational skills and the ability to multitask in a fast-moving, structured environment.
Exceptional communication skills with a natural ability to influence stakeholders.
Immediate availability to start (Target date: June 3rd).
Prior experience in Sales Development (SDR/BDR) within the SaaS or Engineering sectors.
Technical literacy or a background in engineering-related sales.
Previous experience in high-level customer service or client management.
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🤝 Direct hire with global clients (not outsourced)
🧠 Ongoing training, mentorship, and sales development support
Location: General Santos City (Dadiangas), Philippines
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note:
applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.
Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:
Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
Provide objective feedback about your experiences.
Choose assignments that align with your profile and interests.
Complete questionnaires after each evaluation.
Comply with all given project objectives and special requirements from the luxury brand we represent
About CXG:
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at
www.cxg.com
.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Contact us for more information!
Requirements
Not contractually engaged with any retail brands, to maintain integrity.
Punctual, organized, detail-oriented, reliable.
Observant, passionate about customer experience.
No prior experience needed, we look for honest feedback from real customers.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
The Onboarding team owns the first experience every user has after signing up for Reddit. Every new Redditor, on every platform, walks through a flow we design, and our job is to make those first interactions feel streamlined, delightful, and personal. We guide each user through the signals we need to tailor their experience, then use those signals to help them quickly discover the magic of Reddit: valuable content and communities that feel approachable, relevant, and immediately rewarding from their very first session.
Few teams at Reddit sit closer to the company's growth than this one. The decisions we make in the first session compound for the entire lifetime of a user, and the difference between a flow that connects and one that doesn't is the difference between someone becoming a lifelong Redditor or never coming back. That kind of leverage is rare, and it's why this work is some of the most impactful product engineering happening at the company.
We get there by combining polished product engineering, ML-powered personalization, and rigorous product experimentation, in close partnership with product, design, and data science cross functional partners. We move fast, we ship to learn, and we measure everything we ship. If you want your work to genuinely shape how millions of people experience Reddit for the first time, this is the team to do it on.
What You'll Do
🏗️ Foster and Guide the Technical Strategy for Onboarding
Define and accelerate the backend architecture for a newly onboarded user: the signal-collection systems that learn who a new Redditor is, the personalization pipelines that turn those signals into a tailored first feed, and the experimentation infrastructure that lets us iterate on the moments that decide whether someone becomes a lifelong user. You won't be following a roadmap; you'll shape how we build the systems that compound for every user's lifetime.
🤝Partner With the EM to Cultivate a Growth Engineering Mindset
Growth teams operate differently than platform teams. We prioritize experimentation and iteration, which means sometimes we throw things away to move faster. You'll help the team internalize that operating model: what it means to build for learning, how to balance velocity with reliability, and how to stay rigorous when moving fast.
🤖Scale Impact Through Collaborative Engineering
You'll build and maintain deep partnerships with the engineering teams whose surfaces directly shape a newly onboarded user's experience: Relevance, Feeds, Notifications, and beyond. Many of these collaborations will touch ML-powered systems that surface the right content to the right users. You'll be the bridge that ensures Onboarding has a technical representation for the team and a collaborative influence on their roadmaps.
📊Instrument, Measure, and Iterate
Establish the instrumentation and experimentation foundations that let the team run rigorous A/B tests on growth levers. Use metrics to make the case for the bets worth taking, and deprioritize efforts that don't meet goals.
🔗Guide Cross-Functional Alignment
Serve as the engineering voice in XFN partnerships with Product, Design, Data Science, and other Consumer platform teams. You'll align stakeholders on technical feasibility and tradeoffs, co-author roadmaps that bridge user experience goals with backend realities, and represent Onboarding Engineering in Reddit-wide technical forums.
⚡Raise the Bar on Engineering Excellence
Advocate for reliability, scalability, and maintainability across a complex, high-scale distributed system. Lead design reviews, establish patterns that the broader organization can learn from, and ensure that moving fast never becomes an excuse for accruing crippling tech debt. You'll define what "great" looks like on this team.
Who You Might Be
At least 7 years of experience
. You’ve steered cross-team projects that solved tangible business problems, rather than just hitting a 'ship' date.
A strategic partner, not just a technologist
. A systems thinker. You see how the code, the product, and the team dynamics all influence each other. You can plan for next year while still helping an engineer through a blocker today.
You're a mentor who helps other engineers level up
. You don't just assign tasks; you help the team work through complex problems more effectively. You're energized by the opportunity to build culture and craft on a team, not just software.
You're deeply data-informed and logical.
You ensure metrics are part of the design process, not just an afterthought in a dashboard. Your architectural directions are traceable back to product and business outcomes, and you're fluent in the language of experimentation, funnels, and retention.
Comfortable with growth-team ambiguity
. You navigate ambiguity with confidence when the goal is clear but the path is not. You're comfortable with growth-team speed—prototyping fast, moving on when the data doesn't back a bet, and keeping the team focused when the plan changes.
A focus on clear, transparent communication.
You can effectively distill complex technical trade-offs for any audience—whether you’re collaborating on a whiteboard with peers or presenting a roadmap review to executive stakeholders.
Experience with ranking, recommendations, and personalization
. You have a proven track record of working on ML-heavy products. You can design the backend architectures, retrieval systems, and inference pipelines required to scale them. You understand the nuances of candidate generation and scoring, and you can partner effectively with Machine Learning engineers to turn model outputs (such as Two-Tower models) into high-impact product features.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$217,000
—
$303,000 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Salt Lake City, Utah, United States
About the Role
The ideal candidate for this role is a strong cloud architect who excels at both big-picture thinking as well as hands-on technical work. With very strong AWS, Kubernetes and web infrastructure skillsets, they will be working on projects building or improving our core compute, core network and edge infrastructure.They also play a critical role in helping the iCapital platform scale and doing so with an automation-first mentality. The engineer will work with application and platform teams to onboard services, establish connectivity, troubleshoot traffic flows, and maintain consistent networking patterns across environments.
Responsibilities
Design and continually improve Kubernetes architecture, also helping operationally manage cluster lifecycle.
Work on projects integrating new self-hosted and SaaS services, in some cases understanding and working with developers to help design software architecture
Manage Transit Gateway, Network Firewall and external connectivity. Own architectural guidance for edge and traffic management, including CDN, DNS, and TLS strategies (e.g., Akamai, Cloudflare).
Produce and maintain reference architectures, design documents, and architectural guardrails
Partner with engineering, security, and product teams to ensure platform standards are practical, well understood, and broadly adopted.
Qualifications
8+ years of experience in platform, cloud, or infrastructure engineering roles, with demonstrated architectural responsibility. Must have strong hands-on experience designing and operating Kubernetes platforms in production environments, including a strong understanding of autoscaling strategies, node provisioning, and security on EKS.
Deep understanding of AWS infrastructure, including networking, security primitives, and managed services. This includes expertise in cloud networking architecture patterns, including VPC design, routing, and planning for scale.
Strong understanding of ingress/egress, TGW design and private connectivity.
Comfortable operating as a senior individual contributor with influence across multiple teams as a leader.
Very Strong written and verbal communication skills, with the ability to explain architectural decisions to both technical and nontechnical audiences.
Preferred Qualifications
Expertise in Kong or other API Gateways at a deep level
Experience directly managing Akamai in a production environment
Strong understanding of application design principles
Some experience with EKS standards such as Bottlerocket, Karpenter, Auto-mode
A software engineering background is helpful, and some experience with Python expected.
Certifications (AWS / Kubernetes) are a plus but not required.
Benefits
The base salary range for this role is $130,000 to $160,000 depending on level. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We’re looking for someone to help lead the future of analytics at Ramp. This person will enable Ramp to get 1% better every day by developing data products and insights. They will partner closely with business stakeholders and product, engineering, and design counterparts to prioritize and execute on work, improve reporting, as well as drive results and process improvements.
WHAT YOU’LL DO
- Full stack development, building models to consume, transform, and expose data to stakeholders and production systems
- Drive a culture of experimental design, testing agenda, and best practices
- Contribute to the culture of Ramp’s data team by influencing processes, tools, and systems that will allow us to make better decisions in a scalable way
- Collaborate with P/E/D/D (product, engineering, data and design) teams to develop product roadmaps and measure success
- Work closely with data engineering teams to capture, move, store, and transform raw data into highly actionable insights, and partner with business teams to turn those insights into action
WHAT YOU NEED
- Minimum of 4 years of industry experience as a Data Scientist
- Strong knowledge of SQL (preferably Redshift, Snowflake, BigQuery) and how to write efficient SQL queries
- Familiarity with BI tools (preferably Looker, Omni, Sigma, Hex or equivalent) and experience distributing data insights via reports and dashboards
- Track record of shipping high quality products and features at scale
- Ability to thrive in a fast-paced, constantly improving, start-up environment that focuses on solving problems with iterative technical solutions
NICE-TO-HAVES
- Experience with the modern data stack (Fivetran / Snowflake / dbt / Looker / Hightouch or equivalents)
- Strong perspective on analytics engineering development cycle (data modeling, version control, documentation + testing, best practices for codebase development)
- Experience within the payments and financial technology space
- Familiarity with B2B enterprise sales cycle metrics and processes
ABOUT OUR TEAMS
- Product Data | Ramp’s Product Data team is responsible for delivering data products and insights that shape Ramp’s product direction and unlock business value. The Product Analytics team is also responsible for building out the platform through which new products are launched, instrumented, tested, and QA’d. The team embeds deeply as a partner to engineering, product, and design.
- Risk & Capital Markets Data | Ramp’s Risk Data team is responsible for how risk is evaluated, and building the risk infrastructure to scale to millions of businesses in the United States. Areas include risk operations and underwriting, limit setting and pricing across financial products as well as fraud detection, regulatory reporting, and capital market relationships.
- Growth Data | Ramp's Growth Data team ships data products and insights that allow Ramp to acquire new business and expand existing business and partnerships at scale. Current areas of focus include: Web & Martech, Outbound Automation, Customer Data Platform, Self-Service Product, GTM Strategic Finance, and Business Systems.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: San Francisco, CA
ABOUT COLUMN
For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand — builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.
At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!
THE OPPORTUNITY
We're hiring a strategic deals person to own high-value relationship development and deal execution across Column's most important partnerships. You'll drive the full commercial cycle — from identifying and qualifying strategic accounts to structuring and closing agreements with companies building financial products on Column's API infrastructure. Working closely with leadership and the broader Business team, you'll develop a deep understanding of each prospect's product roadmap and articulate Column's value proposition and differentiation at every stage of the deal. Success looks like a portfolio of trusted, long-term partnerships and a consistent track record of closing complex, high-impact deals.
We win on speed and expertise. If you move fast, love becoming an expert, and are able to build relationships and influence quickly, this opportunity might be for you.
This role reports to the Head of Sales & Partnerships and is based in San Francisco or remote, with ~50% travel expected, always dependent on deal needs.
WHAT YOU’LL DO:
DEAL EXECUTION
- Run the full sales cycle: discovery, scoping, negotiation, and close across complex, multi-stakeholder organizations.
- Navigate procurement, compliance, legal, and technical stakeholders simultaneously; proactively identify and overcome blockers before they stall deals.
- Partner with Solutions Engineering, Legal, Risk, and Compliance to structure solutions that address novel customer use cases.
MARKET & PRODUCT EXPERTISE
- Develop deep fluency in Column's API suite and how it applies across financial services use cases; position yourself as a credible thought partner for prospects' Product and Compliance teams.
- Maintain a strong pulse on market dynamics, competitive positioning, and regulatory developments affecting Column's target customers.
PIPELINE DEVELOPMENT
- Build and maintain account plans with clear milestones, stakeholder maps, and commercial targets.
- Source and qualify new opportunities through outbound prospecting, industry relationships, and market intelligence — you're building pipeline, not waiting for it.
TEAM & PLAYBOOK BUILDING
- Contribute to the development of Column's sales playbook — deal structures, qualification frameworks, and processes that the broader team can learn from and build on.
- Operate in accordance with safe and sound business practices and applicable regulatory requirements.
WHAT YOU’LL NEED TO BE SUCCESSFUL:
- 8+ years in strategic partnerships, business development, strategic accounts sales, or a commercial-adjacent function, including investors or capital markets professionals who have spent meaningful time sourcing, evaluating, and closing complex deals with sophisticated counterparties.
- Proven ability to run structured, autonomous deal cycles from pipeline generation through close
- Demonstrated ability to navigate large, multi-stakeholder organizations: you know how to find the decision maker and move deals forward when the path isn't obvious
- Subject matter credibility in your space — prospects and partners seek out your perspective
- High agency and a builder's orientation: you're comfortable operating without a fully defined playbook and contribute to building one as you go. You take ownership and adapt on the fly.
- Competitive, curious, and coachable — you solicit feedback, iterate quickly, and hold yourself to a higher standard than anyone else would
- (nice to have) Direct experience selling into or partnering with financial services companies; familiarity with embedded finance, APIs, or regulated product environments strongly preferred
A note on fit: This role is built for someone who enjoys betting on themselves. This isn't SaaS, a relationship management role or an inbound motion. If your sales motion has been straightforward, your pipeline has historically been handed to you, or you're looking to maintain accounts rather than build them, this won't be a fit.
WHAT YOU’LL GET FROM US:
- 🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents!
- 🐣 Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses
- 🏡 Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column’s office
- 💳 FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses
- 📈 401k plan, including self-directed brokerage options
- 🌴 Flexible time-off policy - take the time off that you want and need to relax and recharge
- 🧳 Sabbatical Program - reach your 5-year anniversary to take up to 8 weeks of fully paid leave to rest, recharge, and pursue personal interest - with full salary and benefits
- 👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
- 😇 Up to $4,500 in annual reimbursements for backup childcare
- 🍽️ Catered lunches and dinners for SF employees
- 🚆 Commuter benefits
- 🎉 Regular team building events, including annual offsite
PAY TRANSPARENCY
The annual OTE range for this position is $200,000 - $325,000 + equity.
The range provided is the role’s On Target Earnings ("OTE") range, which is inclusive of base salary and incentive compensation. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.
WE LOOK FORWARD TO HEARING FROM YOU
Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.
If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com.
We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here https://e-verify.gov.
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