Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Singapore
About the Department
Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.
About the Role
As a Cloudflare Sales Manager for the Thailand and IndoChina business, you will focus on leading a team of account executives to drive business with the Enterprise and Mid Market accounts. The most qualified of candidates will understand how to attract, hire, and manage high performing account executives to hit sales targets and drive company goals. You will need to work with the accounts executives on account plans, opportunity management, executive engagement and making sure we bring the Cloudflare team together to drive customer success.
This role needs to communicate effectively across multiple departments, have the ability to shift gears at a moment's notice, and provide air cover for their team while advocating internally for their interests/needs. All of this with the main purpose of maintaining strong sales performance, meeting budget expectations and targets. The Sales Manager role will report to the ASEAN Area Vice President.
Responsibilities
Meet or exceed quarterly team revenue targets
Partner with Recruiting to attract and hire top sales talent
Manage contract negotiations and salesforce reporting
Manage, coach, and develop a team of Account Executives with enterprise selling skills
Provide strategic direction to the sales organization and support to sales representatives as they manage deals from first contact to close
Work on the continuous improvement of sales processes and procedures
Requirements
Experience engaging with the public sector and private enterprise clients in Thailand and IndoChina
A proven track record of sales achievement as a sales representative
Exemplary communication skills, both written and verbal, with confidence to develop and present ideas to varying levels of audiences
Deep understanding of the sales process as it relates to Enterprise and Mid Market companies
Hands-on leader that strikes a balance between strategic vision and tactical execution
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
IG Group is looking for a Customer Experience Associate to provide multi-channel customer support, resolve trading-related queries, and improve customer journeys.
Plaid is looking for a Product Marketing Manager to lead credit product go-to-market strategy, messaging, customer insights, launches, and sales enablement.
Location: New York; Dublin; London
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
ElevenLabs operates a complex and fast-evolving revenue model – enterprise contracts, self-serve API subscriptions, usage-based billing, and expanding international markets. As a Revenue Accountant, you will play a key role in ElevenLabs’ revenue accounting function.
You will own significant portions of the monthly revenue close, support the application of ASC 606 to customer arrangements, and help build scalable processes and controls as ElevenLabs grows toward IPO readiness.
You will work cross-functionally with Sales, Legal, Billing Operations, Engineering, and FP&A to support contract review, usage and billing completeness, new product launches, and accurate and timely revenue recognition. This is a hands-on, high-ownership role in a lean Finance team – the right person will independently run recurring workstreams, identify issues early, and help scale the revenue accounting operating model as the business grows.
WHAT YOU’LL DO
- Execute significant portions of the monthly revenue close, including journal entries, deferred and unbilled revenue schedules, reconciliations, and flux analysis
- Perform recurring usage / consumption completeness and billing-to-GL reconciliations; investigate exceptions and drive resolution with cross-functional partners
- Review customer contracts and apply established ASC 606 guidance to standard arrangements; escalate novel, high-judgment, or precedent-setting matters
- Support accounting for credits, refunds, contract modifications, cutoff, and variable consideration, with clear and audit-ready documentation
- Prepare revenue workpapers, audit support, and control evidence; support external audit, walkthroughs, and SOX readiness activities
- Support accounting readiness and UAT for new products, pricing structures, billing models, and partner / channel launches
- Improve and automate recurring revenue processes, reconciliations, documentation, and exception reporting as the business scales
REQUIREMENTS
- Deep expertise in ASC 606, including multi-element arrangements, SSP evaluation, variable consideration, contract modifications, and principal vs. agent analysis
- Experience leading the revenue close: deferred revenue management, unbilled receivables, journal entry review, and month-end flux analysis
- Track record of partnering with Sales and Legal on contract review and revenue impact assessments
- Experience operating in a pre-IPO or public company environment, with direct exposure to external audit, controls build-out, and revenue accounting documentation
- CPA, ACA, or ACCA qualification (active); Big 4 or public accounting background a strong plus
- Strong systems proficiency; Stripe, Metronome, HubiFi or a comparable revenue recognition tool preferred
BONUS:
- Experience with consumption/usage-based and subscription billing models
- Familiarity with ASC 326 (CECL) and AR accounting in a high-volume SaaS context
- Multi-entity or international revenue accounting background
LOCATION
This role is remote-first, so it can be executed from anywhere in Central Europe or Eastern US timezones. If you prefer, you can work from our offices in London, New York and Warsaw.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: United Kingdom; Belgium; Poland; France
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
THE ROLE
ElevenLabs runs a deliberately lean finance team across 10+ legal entities and 40+ countries. The stack is built around NetSuite, Stripe, Ramp, Deel, HiBob and Pigment, with a BigQuery/dbt warehouse underneath. We want a close where people review exceptions and agents handle the rest. You'll own that stack, from architecture and integrations to controls and vendors. This is a builder role, not a ticket queue.
- Run NetSuite end to end. That covers multi-subsidiary setup, chart of accounts and segments, scripting and workflows, release management, and roles and segregation of duties as we build toward public-company controls.
- Own the integration layer: Stripe, Ramp, Deel and HiBob into NetSuite, and NetSuite into the warehouse. Month-end should reconcile by design instead of by hand.
- Lead selection and rollout of new systems, including usage-based billing and equity administration. You'll also handle the finance setup of every new entity.
- Build with AI, alongside our Automations and Data teams. Examples include agents and automations for invoice coding, people-cost reconciliations and accounting requests.
- Be the systems voice in finance decisions on new pricing models, new geographies and audit readiness.
REQUIREMENTS
- You've administered a multi-entity NetSuite OneWorld instance yourself, including SuiteScript/SuiteQL, saved searches, roles and releases.
- You've owned an ERP or billing implementation or migration end to end, and you know how Stripe data flows into the ERP and into revenue recognition.
- You build integrations, through iPaaS or code, that reconcile and alert when something breaks, and you're comfortable in SQL.
- You understand R2R, P2P and O2C and the controls behind them, and you can work with accountants, engineers and auditors in the same week.
- You work AI-first: tools like Claude Code or Cursor are part of your day, and you automate a workflow before you staff it.
- Bonus: experience with Ramp, Pigment, Metronome or another usage-billing platform, Deel/HiBob, or n8n, or dbt/BigQuery; SOX or ITGC work at a pre-IPO or public company.
GROWTH POTENTIAL
We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role:
- Lead a Finance Systems & Automation team as the company scales.
LOCATION
This role is remote-first, so it can be executed from anywhere in Europe, with the ability to operate in CET timezones required. If you prefer, you can work from our offices in Warsaw and London.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: New York; Dublin; London
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
Equity is a big part of how we reward the people building ElevenLabs, and the programme is growing fast across many countries. You'll own the day-to-day running of it: keeping our cap table accurate and audit-ready, and making sure every grant, exercise and leaver is handled correctly and on time.
You'll work with Finance, Legal and People to turn board-approved decisions into clean records and clear communication. That includes issuing grants, supporting 409A and local valuations, and answering employee questions about their equity.
We're looking for someone who is meticulous about the numbers and who treats employees as customers. You'll find ways to automate the repetitive work, using AI wherever it makes things faster and more reliable.
REQUIREMENTS
- Hands-on experience administering equity in a cap table or stock plan platform such as Carta, including grants, vesting, exercises, terminations, settlements and reconciliations.
- Experience administering equity across multiple jurisdictions, including tracking globally mobile participants and coordinating with Tax and Payroll.
- Strong understanding of stock options, RSUs, vesting schedules and employee lifecycle changes, with working knowledge of relevant tax-advantaged schemes such as US ISOs and UK EMI or CSOP plans.
- Experience reconciling equity data with People, Talent, Payroll and Accounting records.
- Understanding of stock-based compensation accounting sufficient to provide reliable data and support Finance with US GAAP and local reporting requirements.
- Experience building and documenting equity processes and controls, managing deadlines independently and resolving discrepancies.
- Clear communication skills, sound judgement when handling confidential information and a strong focus on employee support.
Bonus:
- Experience at a fast-growing startup, familiarity with 409A processes, or a record of automating equity workflows.
- Certification (e.g. CEP or similar)
- Experience with IPO process or having supported transition from private to public
LOCATION
This role is remote-first, so it can be executed from anywhere in Central Europe or Eastern US. If you prefer, you can work from our offices in London, New York and Warsaw.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Poland
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
- Maintaining accounting records in accordance with the Polish Accounting Act and the company’s accounting policies (local statutory accounting alongside primary reporting under US GAAP).
- Working with an external partner to implement and launch a new NetSuite module tailored to Polish regulatory requirements.
- Reporting issues and errors during and after implementation.
- Recording and reviewing financial documents (invoices, bank statements and journal entry supporting documents) for accuracy, completeness and compliance with formal requirements.
- Reconciling account balances, maintaining the fixed asset register, and preparing balance sheets and financial statements.
- Preparing and reviewing VAT registers and tax returns (JPK_V7, CIT and other mandatory reports).
- Participating in monthly and annual closes and preparing the company’s financial statements.
- Liaising with external authorities and preparing documentation, including contact with tax offices, the Social Insurance Institution (ZUS) and Statistics Poland (GUS), as well as supporting audits.
- Monitoring changes in tax and accounting regulations and implementing the necessary updates to processes and the system.
- Contributing to improvements in accounting processes.
REQUIREMENTS
- Owned the full books of a Polish entity under the Accounting Act (preferably 7-10 years)
- Recent startup or scale-up experience
- Based in Poland
- English - at least B2
- Bonus: NS familiarity
LOCATION
This role is remote-first, so it can be executed from anywhere in Poland. If you prefer, you can work from our office in Warsaw.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Nicaragua; Honduras; Colombia; Guatemala; Peru; Bolivia, Plurinational State of
We're looking for a reliable, empathetic, and highly organized Bilingual Medical Virtual Assistant who enjoys helping people, communicates confidently in both English and Spanish, and thrives in a fast-paced, patient-focused environment. Someone who is comfortable handling high volumes of phone calls, managing sensitive information, and supporting healthcare professionals with accuracy and professionalism. If you're detail-oriented, adaptable, and looking for a long-term remote opportunity, we'd love to meet you.
You'll play an important role in connecting patients with their healthcare teams, coordinating appointments, managing medical information, and ensuring patients receive timely and professional assistance. Depending on your assigned client, your responsibilities may combine patient-facing phone support with administrative and medical office tasks.
Responsibilities
Handle inbound and outbound calls with patients, healthcare providers, and insurance companies, responding to inquiries with professionalism, empathy, and accuracy.
Schedule, confirm, and coordinate patient appointments while maintaining accurate calendars and medical office records.
Access and update patient information using Electronic Medical Record (EMR/EHR) systems, ensuring accuracy and confidentiality.
Assist with insurance eligibility verification, coverage inquiries, and patient information validation.
Support patient intake, admissions, and front-desk operations, helping patients navigate administrative processes.
Serve as a communication link between patients and healthcare professionals, ensuring questions, requests, and relevant information reach the appropriate teams.
Perform administrative tasks, including data entry, email management, record maintenance, and documentation.
Communicate clearly with English- and Spanish-speaking patients, adapting your approach to their needs and circumstances.
Follow established healthcare procedures, patient privacy standards, and HIPAA requirements when handling sensitive medical information.
Maintain consistent attendance, productivity, and service quality while adapting to the needs and working hours of assigned US healthcare clients.
Requirements
Fluency in English and Spanish, with excellent verbal and written communication skills and the confidence to handle professional phone conversations in both languages.
Previous experience in customer service, call centers, BPO operations, virtual assistance, healthcare administration, or another relevant customer-facing role.
Strong phone-handling skills, including the ability to manage frequent inbound and outbound calls with patience, professionalism, and empathy.
Excellent organizational skills, attention to detail, and the ability to manage multiple responsibilities without compromising accuracy.
Strong computer literacy and proficiency with Google Workspace, Microsoft Office, or similar business applications.
Ability to learn new systems, follow established procedures, and handle confidential patient information responsibly.
Strong interpersonal skills, sound judgment, and the ability to communicate effectively with patients, medical professionals, and internal teams.
Self-motivated, dependable, and comfortable working independently in a fully remote environment.
Flexibility to work US business hours, including Eastern, Central, or Pacific Time, depending on the assigned client.
Access to a reliable computer, high-speed internet connection, and a suitable home workspace, including the required backup equipment and connectivity.
Preferred
1-2 years of experience supporting US healthcare accounts, medical practices, insurance providers, or healthcare-related BPO operations.
Familiarity with medical terminology, patient scheduling, insurance verification, or medical office workflows.
Hands-on experience with EMR/EHR platforms such as Epic, Cerner, Athenahealth, or NextGen.
Previous experience as a Medical Virtual Assistant, Medical Receptionist, Patient Care Coordinator, or Healthcare Customer Service Representative.
A degree or educational background in healthcare, nursing, medical administration, or a related field.
Knowledge of HIPAA regulations or an existing HIPAA certification.
Experience supporting US-based clients or working with distributed international teams.
Benefits
Compensation:
USD $6 per hour.
Location:
Fully remote - Latin America.
Contract Type:
Independent Contractor.
Schedule:
Full-time, aligned with assigned US client business hours
.
Location: Argentina
Grow our AI image service.
Before you apply, spend ten minutes on our website and LinkedIn. In your Loom we will ask what we do, where you found out about us, and why you want to work at Drop Zero Digital. Answers that could be about any company will not pass.
The role
We are Drop Zero Digital, a lifecycle marketing agency. We are hiring one person who is good at deciding. Our AI image service is our fastest-growing service, and whichever area you own, you will be helping it grow.
You will own one named area. Which one is decided during the trial rather than now, based on what you turn out to be strong at. It will be one of these two:
The hiring machine. How we find, screen and hire people. Running the funnel end to end, sourcing, chasing, scheduling, keeping our tracker honest, and telling us when the process itself is broken.
Client delivery operations. How work gets planned, briefed, chased and shipped for our clients. Holding timelines, briefing the team properly, and making sure nothing quietly stalls.
Both are the same job underneath: you notice what has slipped, you decide what to do, and you close it without being asked.
This is not an assistant job and it is not a coordinator job. You will make real calls every day, and you will be judged on the quality of those calls rather than on how much you got through.
We are building a team of people who decide well without being managed. If you want to be told what to do each morning, this job is not for you.
What we are looking for
You make decisions and you own them, including the ones that go wrong.
You can tell which calls are yours and which are not, and you get that split right in both directions.
You take feedback as information and change, without folding on something you have good reason to believe.
You get better fast. We would rather have someone at seventy percent climbing than someone flat at eighty five.
You spot when something is failing and say so, including when it is our process and not your work.
You write clearly and honestly, especially about problems.
On experience
We do not ask for a number of years. We check your work history against what you tell us, and a false answer ends the application.
Whatever employment you do list, we verify: employer, dates, title and paid status, evidenced by contract and payslips, in one exchange. You need to have held a full-time job at some point in the last 12 months. Beyond that there is no minimum, and a short history costs you nothing here. Misrepresenting the history you do have is disqualifying. Tell us the true version and you will not be penalised for it.
How the process works, and we tell you all of it now
Application with a short Loom video. Research us first.
A short test by email: one real decision task, your internet speed, your computer, and a paragraph on your work history.
A 15 minute call with the founder.
A recorded video interview. One take, no re-records. We verify the work history you've told us about.
Aptitude tests. These inform us, they do not decide.
A paid trial of six to eight weeks doing the real job.
The trial is where the decision actually gets made, including which of the two areas you end up owning. From the first week you will be making calls on live work, and we will tell you straight how each one landed. It is paid from day one: half rate for the first two weeks while you find your feet, full rate from week three onward, and a completion payment when you finish the trial, whether or not we hire you. If we stop early, you are paid for the days you worked.
Requirements
Full time once hired, and this is your only job. During the paid trial you work 4 hours a day with us, 2 of them at a fixed time inside our working day, and you can keep your current job. If you pass, you give notice and join us full time within 30 days.
Reliable internet, at least 30 Mbps down and 5 Mbps up, tested live with us.
Strong written English.
Based in Argentina.
You track your working time with our time tracking tool from day one.
Benefits
2100 USD per month from day one, set by responsibility and demonstrated capability, not by how long you have worked.
On top of that:
A one-month annual bonus.
15 days of paid leave a year, rising with tenure, plus your own country's public holidays.
Paid sick leave.
A health allowance.
A coworking allowance.
Responsibility and pay move quickly here for people who earn them. Authority over decisions that reach a client moves slowly and deliberately, and it is earned on a track record rather than on a good first month. We would rather tell you that now than have you discover it in month two.
УдалённоNew York; Dublin; London; This role is remote-first, so it can be executed from anywhere in Central Europe or Eastern US timezones
УдалённоleadUnited Kingdom; Belgium; Poland; France; This role is remote-first, so it can be executed from anywhere in Europe, with the ability to operate in CET timezones required
УдалённоNew York; Dublin; London
УдалённоseniorPoland
УдалённоNicaragua; Honduras; Colombia; Guatemala; Peru; Bolivia, Plurinational State of