Location: Belgrade, Serbia
We are looking for a Senior Head of Customer Support, not a conventional CS Manager or strong Team Leader. The person will own the complete Customer Support function, manage the existing team leaders and agents in Serbia, and participate actively in AloPlay’s leadership forum.
Key Responsibilities:
Proven ownership of a substantial 24/7 Customer Support operation within iGaming.
Experience managing team leaders, QA, scheduling, performance and multi-brand support, not only managing agents directly.
Strong leadership presence and the ability to stabilize, develop and hold an existing management team accountable.
A highly structured and process-driven approach, including building SOPs, decision trees, escalation flows, knowledge bases and governance controls.
Ownership of QA methodology: scorecards, sampling, critical failures, coaching, retraining and measurable follow-up.
Strong critical thinking and the ability to identify systemic flaws, operational gaps and risks before they become incidents.
Experience working across CS, Payments, Risk/Fraud, VIP, CRM, Product, Technical, Legal and Compliance.
Good understanding of KYC, AML, Responsible Gaming, withdrawals, account restrictions, bonus abuse, complaints and sensitive player escalations.
Requirements:
Strong judgment regarding player-facing communication. One incorrect response can create significant legal, regulatory, PSP, reputational or commercial exposure, particularly in markets where the brand does not hold a local license.
The confidence to challenge unsafe instructions from VIP, Payments or other managers and escalate material risks immediately.
Ability to contribute beyond CS and take responsibility as a member of the company’s leadership structure.
Data-driven management with clear KPIs, dashboards, root-cause analysis and evidence-based decisions.
Proven experience implementing AI and automation at a meaningful operational level, not simply using ChatGPT.
Ability to use AI for large-scale conversation analysis, automated QA, sentiment and risk detection, contact-reason classification, knowledge-base optimization, chatbot/self-service development and identification of problematic agent wording.
Understanding of AI governance, including accuracy testing, human review, access controls, sensitive-data protection, version control and prevention of unsafe automated responses.
Ability to assess existing systems such as Freshdesk objectively and recommend configuration, integration or replacement only after producing a clear operational and financial business case.
Strong people-management skills: recruitment, onboarding, training, coaching, performance improvement and disciplinary management.
Comfortable working from Serbia and travelling to Cyprus for management and leadership meetings.
By joining us, you can expect:
Competitive salary with attractive commission structure.
Top tier training provided by industry leading experts.
Opportunity to grow within a fast-expanding international company.
Positive and supportive team environment.
Comfortable office space in central Belgrade.
Private healthcare plan.
Happy hour.
Apply now and let’s achieve success together
Apply at
https://aloplay.bamboohr.com/careers/112?source=aWQ9MTg%3D
to become a member of our amazing team!
We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.
headBelgrade, Serbia; Head of Customer Support (Relocation Provided)
Location: Seoul, South Korea
At Pixelogic, we believe that the fusion of creativity and technology holds the power to inspire and engage audiences on a global scale. With a strong emphasis on end-to-end creative, localization, and distribution services, we take pride in breaking cultural barriers and ensuring your message resonates with diverse audiences worldwide.
Our dynamic team of creative minds, skilled linguists, and tech-savvy experts work collaboratively to deliver unparalleled solutions that cater to your unique needs. From creative concepting and execution of original content, to precision-driven localization services, to cutting-edge software and distribution solutions, we are committed to elevating your product and enabling seamless expansion into new markets.
Pixelogic is a majority-owned and consolidated subsidiary of Imagica. Together, we are committed to serving the world’s leading filmmakers and content creators with industry-leading services and next-generation solutions.
Job Description:
The position of Manager of Finance, Planning and Analysis APAC is a newly created role within Pixelogic Media, Seoul to support the VP & GM, APAC and the central Corporate Services in the United States.
The successful individual has a desire to build strong relationships with business line heads and non-financial stakeholders through effective business partnering. There is also plenty scope for the new appointment to enhance existing processes as well as regular business planning, forecast and management information reports.
Responsibilities:
· Responsible for accurate preparation on the consolidated (P&L, balance sheet, and cash flow) monthly financial results, quarterly forecasts and annual budgets of the Company’s business units to senior management and external parties.
· Review and monitor key changes between actual results vs. current forecast, budget, prior month and prior year, and oversee the preparation and presentation of variance explanations to senior management.
· Support both the interim and year-end financial audits, including dealing directly with the external auditors and tax advisors on issues and with those in accounting to compile information Manage and oversee entire order to cash process incl. sales and purchase invoicing.
· Heavy data reconciliation to ensure the accuracy and integrity of project financial data being reported correctly.
· Ensure compliance with Pixelogic’s global business processes in the area of financial management.
· Assist in all other areas as needed.
Requirements
· Professional accounting or finance qualification.
· Proven experience as a finance/admin manager in company with international footprint.
· Bachelor’s degree in Business, Finance, or Accounting with a CPA.
· Experience in the media industry preferred.
· Highly proficient in Microsoft office, specifically Microsoft Excel.
· Skilled in billing, reporting, analysis, problem solving and relationship building.
· Excellent verbal and written communication skills.
· Strong attention to detail, organizational, problem-solving and high level math skills.
Location: Toronto, Canada; Vancouver, Canada; Calgary, Canada; Québec City, Canada
Top 3 Reasons To Join Us
Competitive Salary
International Environment
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
About the Role
As the Lead Full Stack Engineer, you will take on a pivotal role in guiding the design, implementation, and maintenance of our innovative SaaS platform. You will provide technical direction to the team, working across both front-end and back-end technologies, ensuring scalable and efficient software solutions. Collaborate closely with cross-functional teams to understand end-user requirements, optimize application performance, and enforce best coding practices. Your role will encompass mentoring junior developers, driving innovation, and ensuring the continuous growth and success of our platform.
What You Will Do
Lead the design, implementation, and maintenance of our insurance enterprise software solutions, providing technical direction to the team.
Demonstrate expertise in both front-end and back-end technologies, offering guidance on technology selection, architecture, and best practices.
Collaborate with product, design, and engineering teams to understand requirements and technical concepts, ensuring cohesive and effective solutions with a seamless user experience.
Optimize platform performance to handle large datasets and high user traffic, ensuring a smooth and responsive user experience.
Conduct and lead code reviews, enforce best coding practices, and drive the adoption of standards to maintain high code quality.
Investigate and promptly address bugs to uphold platform reliability.
Ensure security and compliance by following best practices for securing web applications and adhering to relevant regulations.
Stay abreast of the latest technologies, frameworks, and best practices, guiding the team in remaining competitive and innovative.
Design the platform with scalability and flexibility, accommodating evolving features and changes as the user base grows.
Provide mentorship and technical leadership to junior developers, fostering their growth and contribution to the team's objectives.
What We Need
Proven experience of 8+ years as a Full Stack Engineer, with a track record of leading complex SaaS applications.
Minimum 2 years in a lead/manager role, able to guide and ensure development of teams
Strong technical background with proficiency in back-end technologies, such as .NET Core, C#, GraphQL, MongoDB, Docker
Proficiency in front-end technologies such as Javascript, Vue.js and/or React.js
Familiarity with cloud platforms like AWS, Azure, or Google Cloud for building scalable applications
Experience with microservices and/or clean architecture
Thorough understanding and practical experience with Test-Driven Development (TDD) to ensure robust and well-tested code
Experience with unit, integration and function testing using front-end and back-end testing libraries
Proficiency in Domain-Driven Design (DDD) principles to create a maintainable and modular architecture that aligns with business domains
In-depth knowledge of web security best practices and experience in ensuring compliance with industry regulations
Demonstrated experience in performance optimization for high-traffic web applications
Experience with container technologies like docker and good understanding of cloud infrastructure and solutions.
Experience with agile development methodologies and collaborating with cross-functional teams
Excellent problem-solving skills and a proactive approach to troubleshooting and bug fixing
Strong communication skills to effectively interact with both technical and non-technical team members with diverse backgrounds
A passion for staying updated with the latest trends, technologies, and best practices in software development
Why You'll Love Working Here
International Environment
Competitive remuneration package
15 Days Annual Leave
Annual Performance Bonus
Stock Options after 6 months
Company activities and events
CoverGo Company
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Privacy Notice
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Location: Germany; Austria; Netherlands; France; Spain; Portugal
About The Company
Headquartered in Sarasota, Florida, our client is a global provider of packaging and protective solutions across a diversified set of geographies and end-markets. The Company develops, manufactures, and sells a variety of solutions including paper and film-based pressure-sensitive and water-activated tapes, stretch and shrink films, protective packaging, woven and non-woven products and packaging machinery.
Responsibilities
1. Drive Business Growth: Actively expand our client's market share in the industrial adhesive tapes sector through targeted Business Development and New Business initiatives.
2. Acquisition & Projects: Identify and win new customers, uncover new application areas, and secure large-scale projects.
3. Key Account Management: Take responsibility for the strategic support and further development of existing Key Accounts to ensure long-term retention.
4. Partner Management: Collaborate closely with specialized distributors and converters to maximize market reach.
5. Technical B2B Sales: Manage the full sales cycle, including technical consulting, high-level product presentations, and contract negotiations.
6. Territory Management: Take full ownership of the sales region currently (not limited to) comprising the UK, Benelux, Northern Germany, Scandinavia, and Poland.
7. Penetrate and develop specific market segments within the region at the end user level.
8. Provide specialized business development to Distribution in the form of target lead generation specific to the territory.
9. Assist management with specialized market knowledge within end-user standard industrialized codes.
10. Establish and build relationships with distributor’s management and sales force, focusing on Sapphire Elite and Premier Distributors.
11. Train the distributor’s sales force on Intertape products while focusing on end-user activity and market penetration.
12. Assist in developing new products based on the needs of the end users in the market.
13. Run product trials and evaluations through sales cycle.
14. Establish and justify the value added products, programs and sales/marketing support (packaging specialists support as an integral part) that IPG delivers to ensure that IPG has a favored position in the account.
15. Train distributors by utilizing effective sales presentations, product knowledge, competitive knowledge, IPG resources (product specialists, product managers, and regional managers). Core competence on all specialized tapes, industrial MRO, Industrial OEM, Housing and construction is required (i.e. grades of tape, adhesives, backings, applications, major competitors, etc). Understanding the FAB’s (features, advantages, and benefits) of IPG products is also essential.
16. Penetrate market with end-user sales calls, corporate account sales calls, product demonstrations, and reinforcing the value added IPG brings to customers. Working with performance products and other specialists to achieve corporate goals.
17. Documentation of end-user focus by utilizing the customer relationship management software in a routine and timely manner (minimum once a week) with quality targets, initiatives and other appropriate sales activities. Ensure that all reporting is filled out properly and completely.
18. Compliance with all Internal Policies, i.e. responsiveness, pricing, returns and credit issues.
19. Monitor sales vs. forecasts and trends in relation to company objectives and competitive activities.
20. Keep management up to date with competitive information such as new products, competitive price books, and price increase & decrease letters.
21. Work proactively with customer service and the pricing team to resolve any outstanding issues within 24 hours. SPPA’s & Special Pricing Questionnaire ( SPQ) must be filled out properly and completely.
22. Ensure that the implementation and compliance of major and national accounts initiatives and plant audits are completed in a timely fashion. Any issues of non- compliance to be brought to management attention as soon as possible.
23. Performing all the duties as assigned by Supervisor.
24. Close business and turnover to the assigned distributor.
25. Any other tasks as required by the business.
Requirements
Bachelor’s degree, or equivalent in Business Administration/Marketing or related field preferred.
5+ years of experience in technical B2B sales of industrial adhesive tapes or closely related adhesive‑based industries essential.
Market knowledge in the Aerospace, Automotive, Building & Construction, or General Industry sectors.
Demonstrated success in both Business Development (new customer acquisition) and the strategic management of existing customer bases.
A proven track record with a distinct hunter mentality.
Ability to nurture a sustainable, relationship‑oriented approach to account management.
Existing network of distributors, converters, or industrial partners is highly desirable.
International sales experience preferred.
Ability to think ahead and plan over 1-2 year time span.
Ability to organize and manage multiple priorities.
Sales and service systems development and deployment.
Problem analysis and problem resolution at both a strategic and functional level.
Technical skills in strategic planning and sales planning.
Distributor training and development.
Strong customer orientation.
Excellent interpersonal and communication skills including presentation skills.
Team player.
Commitment to company values.
Computer proficiency.
Ability to complete significant travel - up to 75%.
Fluency in English; proficiency in the local language is a strong advantage.
Location: South Africa; Morocco; Ghana; Zimbabwe; Nigeria; Egypt
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Job Summary
We are seeking a detail-oriented and autonomous Bookkeeper to anchor our financial operations. In this role, you will take full ownership of day-to-day record-keeping, ensuring our financial data is precise, up-to-date, and compliant. This is a critical position for a XERO expert who thrives in a remote environment and enjoys providing the financial clarity necessary for leadership to make informed decisions.
Job Type:
Full-time
Location:
Remote (UK Working Hours)
Key Responsibilities
Maintain and manage accurate financial records exclusively within XERO.
Perform comprehensive reconciliation of bank statements and accounts.
Manage the end-to-end processing of invoices, payments, and employee expenses.
Prepare clear and concise financial reports for regular leadership review.
Execute month-end close processes to ensure financial integrity.
Ensure strict compliance with UK bookkeeping standards and HMRC requirements.
Requirements
Proven hands-on experience managing books within XERO accounting software.
Strong background in UK bookkeeping, including familiarity with HMRC practices and regulations.
Deep understanding of fundamental bookkeeping principles (AR/AP, reconciliations, and ledgers).
Ability to work independently with minimal supervision, delivering high-quality work to deadlines.
Exceptional attention to detail and a commitment to accuracy.
Clear communication skills for reporting directly to the CEO.
Benefits
🌎 Fully remote work environment
🕰️ Flexible schedule with independent workflow
📈 Direct collaboration with company leadership
🎯 Streamlined processes and modern tech stack
Location: Dubai, United Arab Emirates
We are hiring an experienced and energetic
Civil Site Engineer
to join our team in Dubai.
If you have a strong track record of managing on-site day-to-day operations, ensuring compliance with UAE structural and safety standards, and keeping projects on schedule, we want to hear from you.
Role Overview
As a Site Engineer, you will be responsible for supervising daily construction activities, coordinating sub-contractors, maintaining high quality standards, and ensuring strict adherence to approved drawings and local authority guidelines (Dubai Municipality, Trakhees, DDA). You will report directly to the Project Manager and serve as the main link between design plans and site execution.
Key Responsibilities
Site Supervision & Execution:
Oversee daily construction activities to ensure progress meets master schedules, structural specifications, and safety standards.
Setting Out & Surveying:
Verify levels, alignments, and positioning using surveying instruments relative to approved site plans and affection plans.
Quality Assurance & Inspection Requests (IR):
Prepare and raise Requests for Inspection (RFIs/IRs) for consultant approvals across concrete pours, reinforcement checks, and structural works.
Subcontractor & Workforce Management:
Direct sub-contractors, foremen, and site labor forces to maximize productivity and prevent material wastage.
Authority & HSE Compliance:
Enforce Dubai Municipality and MOHRE Health, Safety, and Environment (HSE) guidelines, including strict adherence to summer midday-break regulations and site permit-to-work systems.
Reporting & Documentation:
Maintain accurate daily site logs, track material deliveries, flag design discrepancies, and prepare progress updates for project management.
Requirements
Education:
Bachelor’s Degree in Civil Engineering or Structural Engineering (Equivalency from the UAE Ministry of Education is a plus).
Experience:
3 to 6 years of site execution experience within commercial, residential, or high-rise construction projects in the UAE.
Local Approvals & Knowledge:
Strong familiarity with local authority procedures (Dubai Municipality, Trakhees, DDA, Dubai Civil Defence).
Technical Proficiency:
Ability to read and interpret complex CAD drawings, MEP coordination layouts, and structural details. Hands-on experience with surveying equipment (Total Station/Auto Level) is required.
Certifications:
Dubai Municipality (DM) card or Society of Engineers (SOE) membership is strongly preferred.
Driving License:
Valid UAE driving license is required.
Languages:
Fluent in English (spoken and written); knowledge of Hindi/Urdu or Arabic is a strong advantage for site workforce management.
Benefits
Compensation:
A competitive salary depending on experience.
Benefits:
Employment visa, medical insurance.
Career Growth
Location: Dubai, United Arab Emirates
M1 CONSTRUCTION L.L.C is seeking a skilled Land Surveyor to join our team. The successful candidate will be responsible for conducting precise land surveys for construction projects to determine property boundaries, topography, and other essential site data. This position plays a vital role in ensuring the accurate planning and execution of construction activities.
Key Responsibilities:
Perform land surveys using various surveying instruments and technologies, including GPS and total stations.
Collect, analyze, and interpret field data to produce detailed survey maps and reports.
Demarcate property boundaries and stake out construction layouts according to project specifications.
Coordinate with engineers, architects, and contractors to provide accurate site information.
Ensure compliance with local surveying standards, regulations, and safety procedures.
Maintain and calibrate surveying equipment for optimal performance.
Prepare documentation, including legal descriptions and survey certificates.
Requirements
Bachelor’s degree or diploma in Surveying, Geomatics, Civil Engineering, or a related field.
Proven experience as a Land Surveyor in the construction industry.
Proficiency in using surveying instruments and software such as AutoCAD, GIS, and GPS technology.
Strong understanding of local land surveying laws and regulations.
Excellent attention to detail and strong analytical skills.
Good communication and teamwork abilities.
Ability to work on-site under various environmental conditions.
Benefits
Visa provided
Health Insurance provided
Very competitive salary
Location: Dubai, United Arab Emirates
We seek a skilled and dedicated
Electrical Engineer
to join our team. The successful candidate will be responsible for designing, implementing, and managing electrical systems in various construction projects, ensuring compliance with relevant codes and standards.
The role involves coordinating with multidisciplinary teams, overseeing the electrical aspects of project execution, and ensuring that all electrical installations meet safety and quality requirements.
Work format: On-site (Project Office and Construction Site)
Key Responsibilities:
Design, develop, and review electrical systems including power distribution, lighting, and low voltage systems.
Prepare accurate electrical drawings, specifications, and documentation using AutoCAD and Revit.
Coordinate with project teams, clients, and subcontractors to ensure seamless project execution.
Conduct site inspections, supervise electrical installations, and ensure compliance with safety and quality standards.
Identify and resolve technical issues and provide technical support during project implementation.
Ensure adherence to UAE regulations and international standards such as IEC, NEC, and BS standards.
Support testing and commissioning activities of electrical systems.
Maintain project schedules and report on progress related to electrical works.
Requirements
Bachelor’s degree in Electrical Engineering or related field.
Minimum 3-5 years of experience in electrical engineering within construction projects in the UAE.
Proficiency in AutoCAD, Revit, and electrical design software.
Strong knowledge of electrical codes, standards, and regulations (IEC, NEC, BS, UAE standards).
Experience with power distribution, lighting, and low voltage systems design and implementation.
Excellent communication, coordination, and problem-solving skills.
Ability to work effectively both independently and as part of a multidisciplinary team.
Familiarity with construction site practices and project management principles.
Relevant professional certification is a plus.
Benefits
Competitive salary package
Visa and medical insurance
Opportunity to work on high-quality projects
Career growth and development opportunities
Location: Tokyo
Workplace: Hybrid
Senior HR Generalist, Japan
Department: Local subsidiary
Reports To: ICEYE Japan
Indirect Reporting Line: Global Head of HR/People Operations
Position: Permanent full-time role
Country: Japan
Role Overview: As a (Senior) HR Generalist, you are a key member of ICEYE’s local subsidiary in Japan and part of our globally distributed HR team, responsible for ensuring a seamless and positive employee experience across the entire employee lifecycle for ICEYErs in your designated location.
You are the face of HR for our local office and the "1st Line of Defense" for all country-specific people matters. While our Global HR Operations team (the "2nd Line of Defense") designs global frameworks, tools, and data standards, you are responsible for the local tailoring and practical execution of these standards.
You will handle high-touch, individual cases that require deep knowledge of local labor laws and office culture. You bridge the gap between global ICEYE standards and local needs, collaborating closely with the local CEO and departments like IT, Finance, and Office Management to drive operational excellence and employee satisfaction.
In short, your mission is to ensure that ICEYErs in your assigned country are happy and engaged so that they can deliver better business results!
Responsibilities:
● Serve as the primary point of contact for local employees via our ticketing system or other dedicated tools, addressing a wide range of HR inquiries and issues related to benefits, policies, and employee lifecycle events, providing timely and accurate responses in alignment with our global standards.
● Handle individual cases for relocation and onboarding, including the preparation of local employment contracts and country-specific documentation.
● Manage local third-party HR providers in your assigned country to effectively address employee needs.
● Manage the local practicalities of offboarding to ensure all legal requirements and exit procedures are met.
● Act as the first point of contact for standard ER cases, handling practicalities while consulting with HRBPs and Global HR Operations on complex issues.
● Audit payroll data in the HRIS and ensure accurate local processing in collaboration with our in-house team and local payroll vendor.
● Maintain accurate and up-to-date employee records in HRIS and other relevant systems, ensuring data integrity, confidentiality, and compliance with local and global data privacy regulations.
● Create and maintain comprehensive documentation for all local HR processes and policies.
● Stay abreast of changing local employment laws, ensuring all HR activities remain compliant and sharing best practices with relevant stakeholders.
● Identify opportunities to automate local HR tasks in collaboration with the Global HR Operations team, ensuring global "ways of working" meet local legal standards whilst preserving ICEYE’s core culture.
● Act as the go-to person for the local CEO on HR matters, escalating complex issues to the Global HR team when necessary.
● Provide local logistics and individual support for global HR initiatives such as Wellbeing, Performance Management, and L&D.
● Actively participate in or lead the development and communication of local HR programs and policies in accordance with team priorities.
REQUIREMENTS
● Strong working knowledge of Japanese labor law, local benefits and market HR best practices, with a track record of creating compliant HR policy documentation and internal knowledge base pages.
● A "hands-on" approach with high attention to detail in contract management, local onboarding experience, and the management of local third-party providers (e.g., benefit brokers).
● Exceptional communication skills with the ability to bridge the gap between global standards and local needs, influencing both local leadership and the global HR team.
● Strong analytical skills and high emotional intelligence to act as the "1st Line of Defense," handling sensitive "individual case" employee relations with the wisdom to escalate complex issues to the Global HR Operations team.
● Exceptional communication skills in English and Japanese, with the ability to bridge global ICEYE standards with local needs while influencing both local leadership and the global team.
● Comfort with HRIS (e.g., HiBob) and ticketing systems, utilizing data to audit local payroll and maintain "source of truth" records.
● A proactive and service-oriented mindset and the ability to remain effective in a fast-scaling environment, adapting global policies to local contexts without losing speed.
Location: Vienna, Austria
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Position Overview
We are looking for an Senior STR / Investigations Specialist to conduct financial crime investigations and support the preparation of Suspicious Transaction/Activity Reports (STRs/SARs). The role will be responsible for analysing escalated cases, assessing suspicious activity, documenting investigation conclusions and preparing high-quality regulatory reports for review and approval.
Key Responsibilities
Conduct end-to-end financial crime investigations arising from transaction monitoring, internal escalations and other AML controls.
Analyse transaction activity, customer profiles, KYC information, on-chain activity and other relevant data to identify potential suspicious activity.
Prepare clear and well-supported investigation conclusions, including recommendations on whether cases should be escalated for STR/SAR filing.
Draft STR/SAR narratives and supporting documentation in accordance with internal standards and applicable regulatory requirements.
Ensure assigned investigations and STR/SAR cases are completed accurately and within required timelines.
Identify complex, high-risk or unusual cases and escalate them to the STR / Investigations Manager or relevant MLRO.
Maintain complete and accurate case records with clear audit trails and supporting evidence.
Work with Transaction Monitoring, KYC, AML Operations and other Compliance teams to obtain information required for investigations.
Identify emerging typologies, recurring risk patterns and potential control gaps observed through investigations.
Support quality reviews, regulatory enquiries, audits and remediation activities relating to investigations and suspicious transaction reporting.
Requirements
3+ years of relevant experience in AML, transaction monitoring, financial crime investigations or suspicious transaction reporting.
Practical experience investigating unusual or suspicious transaction activity and documenting investigation outcomes.
Familiarity with STR/SAR preparation and regulatory reporting requirements.
Strong understanding of AML/CFT principles, investigation methodologies and financial crime typologies.
Experience using transaction monitoring, case management or blockchain analytics tools.
Experience in digital assets, crypto, fintech, payments or financial services is preferred.
Strong analytical, written communication and documentation skills.
Comfortable working across multiple jurisdictions, deadlines and case priorities.
Profile
Strong investigative mindset and attention to detail.
Able to assess complex information and form clear, evidence-based conclusions.
Comfortable escalating concerns and challenging information where something does not appear consistent.
Hands-on, organised and able to manage a high-volume investigation queue.
Strong focus on quality, accuracy and regulatory defensibility.
Interested in crypto and digital assets, with a willingness to develop deeper knowledge of blockchain-based financial crime risks.
Comfortable using technology and AI tools to improve investigation quality, consistency and efficiency.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Vienna, Austria
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Position Overview
We are seeking a detail-oriented Name Screening & Travel Rule AML Specialist to join our AML Operations team. The role is responsible for sanctions, PEP and adverse media screening across the customer lifecycle, while supporting Travel Rule compliance and exception handling for virtual asset transfers.
Key Responsibilities
Review and disposition screening alerts relating to sanctions, PEPs, adverse media, customers, counterparties and associated parties.
Investigate potential matches, document clear rationale, and escalate higher-risk or complex cases where required.
Support Travel Rule operations by reviewing originator and beneficiary information, resolving data discrepancies, failed transmissions and other exceptions.
Liaise with internal teams and counterparty VASPs to resolve screening and Travel Rule issues.
Monitor relevant sanctions and Travel Rule regulatory developments across the globe and support timely operational implementation.
Maintain accurate case records and support audits, regulatory enquiries and internal reviews.
Identify recurring false positives, exception trends and process gaps, and contribute to rule tuning, workflow improvements, automation and AI initiatives.
Work closely with internal AML Operations and Compliance teams on related escalations.
Requirements
3+ years of relevant AML Operations experience within financial services, fintech, payments or the virtual asset industry.
Hands-on experience in name screening, sanctions compliance and/or Travel Rule systems and operations
Good understanding of sanctions frameworks, PEP and adverse media screening, and FATF Travel Rule requirements.
Good understanding of virtual asset transactions, blockchain basics and associated AML/CFT risks.
Strong analytical, documentation and case-handling skills.
Professional certifications such as CAMS, ICA or equivalent are advantageous.
Profile
Strong judgement and attention to detail, with the ability to make clear and defensible screening decisions.
Comfortable managing high-volume operational queues and prioritising time-sensitive cases.
Proactive in identifying gaps and improving processes, including through automation and AI.
Strong communicator with an interest in crypto, digital assets and financial crime prevention.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Engineering Manager, Production Engineering - Observability
An overview of this role
You'll lead the globally distributed Observability team. The team builds and operates the metrics, logging, alerting, and capacity planning platforms that GitLab engineers use to understand
GitLab.com
and GitLab Dedicated. You'll help determine how the team collects, stores, queries, and acts on telemetry, balancing reliable signals with scale and cost.
In your first year, you'll guide improvements to Prometheus-based metrics pipelines, log ingestion and retention, alerting driven by service-level objectives (SLOs), and capacity forecasting. You'll work with Site Reliability Engineering, Product Engineering, and other Infrastructure Platforms teams to make it easier for engineers to observe the services they own. You'll also take part in incident response and help keep the team's on-call work sustainable.
What you’ll do
Lead, hire, onboard, and develop a distributed engineering team working asynchronously.
Set priorities with Site Reliability Engineering, Product Engineering, and GitLab Dedicated teams, and help the team deliver observability services iteratively.
Own the reliability, scalability, and cost of the team's metrics, logging, alerting, and capacity planning platforms.
Reduce noisy or missing alerts and telemetry gaps, and use SLOs, error budgets, and self-service instrumentation to help engineers maintain the health of their services.
Guide technical decisions about time-series storage, high-cardinality metrics, log pipelines, and distributed tracing.
Participate in the Incident Manager On Call (IMOC) rotation, coordinating the response to high-severity incidents affecting
GitLab.com
.
Keep the team's on-call rotation sustainable through coverage across time zones, useful runbooks, better alerts, and follow-through on post-incident actions.
Use AI tools and agents to support engineering workflows and incident triage, reviewing their output while engineers retain responsibility for decisions.
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Experience leading an observability, platform engineering, or site reliability engineering team operating at scale, including supporting people in a distributed, asynchronous environment.
Technical knowledge of metrics systems such as Prometheus and long-term storage, logging platforms such as Elasticsearch or cloud-native services, and alerting design.
Experience using SLOs, error budgets, and capacity forecasts to make reliability and investment decisions.
Experience operating a large software-as-a-service platform and investigating production issues such as telemetry gaps, ingestion limits, or noisy and missing alerts.
Experience participating in and improving production on-call rotations, including incident coordination and balancing operational load with project work.
The ability to explain technical tradeoffs to engineering partners and other stakeholders.
Experience using AI tools or agents in engineering or management work; you can describe how you would apply them to operational problems such as incident triage.
We welcome different paths into this role, whether through practical experience, formal study, or transferable skills. If the work interests you, please apply even if you don't meet every qualification.
About the team
We're part of Production Engineering within Infrastructure Platforms and work asynchronously across regions. Our tools include Tamland, the capacity forecasting tool. We bring lessons from operating GitLab's production systems back into the platforms we build.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Los Angeles, USA
Riot’s Enterprise Technology organization ensures Rioters have what they need to unlock their full potential, from secure and compliant systems to efficient business platforms that keep the company running smoothly. Enterprise Systems improves how Enterprise operates so Rioters can focus on building magic for players instead of navigating broken processes and fragmented systems.
As
Senior Manager, Enterprise Engineering & Process Excellence
, you will lead two horizontal capabilities that the rest of Enterprise Systems depends on: Enterprise Software Engineering, which designs, builds, and operates new technical capabilities for Enterprise, and Business Process Excellence, which assesses, redesigns, instruments, and continuously improves enterprise processes. The portfolio includes custom applications, the company directory and organizational data APIs, and integrations with business systems.
You will manage a multidisciplinary team of software engineers and business systems analysts. This is not a traditional enterprise systems role.
We are building a function that reimagines enterprise engineering and process excellence for an AI-enabled organization. We use process mining and telemetry to continuously improve how work gets done, integration and automation with AI to reduce manual effort, and purpose-built applications to create capabilities that differentiate Riot
. You will connect what the business needs, how processes should work, and how technology can deliver improvements.
You will partner closely with leaders across People Tech, Finance Tech, and Enterprise Data & AI, as well as business stakeholders in Enterprise functions.
The role reports to the Director, Enterprise Systems.
Responsibilities:
Software Engineering
Set the strategy and technical direction for enterprise software engineering, integration, and automation.
Lead the design, development, and operation of reliable applications, APIs, integrations, and automations that support critical enterprise capabilities.
Establish strong engineering practices across architecture, testing, CI/CD, observability, security, reliability, and production support.
Develop the Integration & Automation Center of Excellence through reusable patterns, shared platforms, governance, and enablement across Enterprise Systems.
Business Process Excellence
Build and lead a modern process excellence practice that uses process mining, telemetry, and AI-enabled tools to identify, prioritize, and measure improvement opportunities.
Lead the redesign of complex, cross-functional enterprise processes, translating business needs into clear requirements and scalable solutions.
Establish practical standards for process ownership, governance, measurement, and continuous improvement.
Partner with business and technology leaders to deliver measurable improvements in cycle time, quality, automation, and Rioter experience.
People Leadership, Delivery & Partner Management
Build and develop a multidisciplinary team of software engineers and business systems analysts, creating shared accountability from process discovery through production delivery.
Manage priorities, delivery, and external partners across the portfolio, communicating outcomes, risks, and trade-offs clearly to business and technology leaders.
Required Qualifications:
Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Business Administration, or a related field, or equivalent practical experience delivering enterprise technology solutions.
12+ years of progressive experience across software engineering, enterprise platforms, process excellence, or technology-enabled transformation.
8+ years of experience managing software engineers, business systems analysts, or multidisciplinary technical teams.
Experience owning the technical quality, architecture, and operational health of a portfolio of enterprise applications, APIs, and platforms, and designing new software capabilities that solve business and process problems.
Strong understanding of modern software engineering practices, including code review, automated testing, CI/CD, observability, security, reliability, and production operations.
Experience with cloud/data platforms such as AWS, GCP or Databricks; programming languages such as Go, or TypeScript; and modern application frameworks such as Next.js.
Proven experience in business process assessment, redesign, modeling, governance, and continuous improvement.
Experience using process data, telemetry, process mining, or operational analytics to identify opportunities and measure improvements.
Experience managing complex, cross-functional projects or portfolios involving business, engineering, data, and operational stakeholders.
Strong written and verbal communication skills, including the ability to explain technical and process concepts to business, technical, and executive audiences.
Desired Qualifications:
Experience applying AI or agentic AI tools to enterprise process problems: process discovery, requirements generation, intelligent automation, or AI-augmented decision-making.
Experience with process excellence methodologies such as Lean or Six Sigma and process mining, intelligence, or modeling tools such as Celonis, ARIS, Signavio, or UiPath, to drive data-informed process improvement.
Experience with enterprise integration and automation IPaaS platforms such as Workato, MuleSoft, Boomi, or similar technologies.
PMP, PgMP, or equivalent project management certification, or demonstrated equivalent experience running a delivery function.
Familiarity with major enterprise SaaS platforms, and their integration ecosystems.
Experience building or scaling a Center of Excellence or Community of Practice around integration, automation, or process standards.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Los Angeles, USA
Art Directors at Riot drive the quality and performance of their team, establishing direction and goals that provide clarity and focus. Your scope of responsibilities include leading with vision, strategic partnership across the game, a deep understanding of audience resonance, overall team culture and performance, growth of your direct reports, and directing your team on successful execution of your vision and strategy.
As an
Art Director
an unpublished R&D product, you will help bring the game’s visual direction to life in a new game for players around the world. You will translate our creative direction into a distinctive, emotionally compelling, production-ready visual identity that supports gameplay, strengthens character appeal, and meets the craft bar players expect from Riot. You will partner closely with Creative Direction, Game Leadership, cross-disciplinary teams, and external partners to translate the game’s visual ambition into a cohesive, art direction.
Responsibilities:
Steward the game’s visual identity from concept through production
Translate creative direction into clear visual standards, production practices, and scalable art workflows
Drive visual quality, appeal, and gameplay readability across all player-facing art
Apply deep expertise in the art style across art, animation, VFX, visual storytelling, and character-driven experiences
Balance artistic ambition with technical requirements and production realities
Build, lead, and mentor high-performing internal and external art teams
Direct co-development partners, vendors, and distributed creative talent to deliver consistently high-quality work
Partner across design, narrative, audio, engineering, product, and IP to ensure art strengthens the player experience
Provide clear visual feedback through reviews, paintovers, references, and development guidance
Maintain deep awareness of the art style, creative influences, and evolving player expectations
Required Qualifications:
12+ years of experience developing games, with 8+ years leading art teams
Experience as an Art Director or key artistic decision maker on at least one shipped 3D game
Experience delivering games with strong character appeal in both model and animation
Strong understanding of the pipelines, production techniques, and technical constraints required to deliver stylized visuals in games
Strong artistic judgment across character design, composition, shape language, color, lighting, animation, VFX, and gameplay readability
Experience balancing visual quality against technical, production, platform, and team-size constraints
Experience building, leading, mentoring, and aligning art teams across cross-functional game development
Experience directing external vendors or distributed art teams
Champion of healthy creative processes that support iteration, alignment, scalable production, and strong artistic quality
Experience leveraging emerging technologies and workflows, to accelerate visual development while maintaining artistic quality, authorship, and creative integrity
A portfolio demonstrating strong artistic judgment, visual clarity, compositional skill, and stylistic range
Experience developing games in modern game engines (i.e. Unreal, Unity, etc)
Desired Qualifications:
Experience developing art direction for live-service, multiplayer, or other technically constrained games
Experience with 3D games that place high demands on character appeal, animation, VFX, camera, gameplay readability, or combat clarity
Working knowledge of stylized rendering techniques, VFX, animation, and visual clarity for gameplay
For this role, you'll find success through craft expertise and a collaborative spirit that prioritizes the delight of players. We will look at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about players' experiences, this is the role for you!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Remote - Canada
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
AI agents at Honeycomb investigate, reason, and act on real observability data. They live in Canvas: the agentic workspace where engineers go to understand their systems.
The Agentic Intelligence team has shipped Canvas, the Honeycomb MCP server, and the Canvas Agent and Canvas Skills surfaces. What we're looking for today is someone who brings deep agent expertise and uses it to expand what the team can build: new agents, new surface area in Canvas, memory, spatial awareness, improved performance on our Bedrock loop.
Honeycomb's data store is fast and accepts high cardinality data; that's what makes agents built on top of it different from anything built on a conventional observability backend. This role is about taking advantage of that building agents that can do things no other observability product can do because the underlying data makes it possible.
Some of this work will start as a prototype. The expectation is that the code makes it through the full arc, from the rough first version through to something that holds up in production.
What you'll do
Design and deliver production-grade agents.
Build agents that investigate, reason, and act on live observability data inside Canvas. These agents must be trustworthy to engineers in high pressure situations, including mid-incident. Take one from rough first version to something that holds up under production traffic.
Own the agent work; support the whole product.
Scope, build, ship, and maintain the agents including the evals that tell you whether they got better or are just different. This role is agent-focused and also includes some fullstack development.
Build agents only Honeycomb can build.
Use a data store that returns high-cardinality queries in seconds to reason over signal a conventional backend can't serve at this fidelity correlating across services, drilling into a single trace, comparing before and after a deploy.
Extend the surface, and decide what's next.
Ship new capability into Canvas, the MCP server, and Canvas Skills memory, spatial awareness, a faster Bedrock loop and make the case for what comes after with working code. Distinguish hype from signal in a field with plenty of both.
Define what "good" means for agents here.
Set the bar: measurable against real evals, maintainable, and honest about their limits.
Example projects
Multiple agents collaborating on one shared Canvas investigation
each claiming a hypothesis, publishing findings, and narrowing the search space for the others so it resolves faster (blog).
Auto-investigation the moment an SLO burn alert fires
the agent forms hypotheses and prepares visualizations before a human looks, cutting mean-time-to-insight for on-call (o11ycon 2026).
Skills that encode a team's domain expertise
e.g. Kubernetes thresholds so agents and human colleagues can lean on them (o11ycon 2026).
What you'll bring:
AI and agent engineering experience.
You've shipped LLM-based systems people relied on in production not demos, not fine-tuned models in a research context. You know where agent systems break and how to design around it.
End-to-end ownership.
On a small team there's no handoff queue. You can take something from rough prototype to production-grade without needing someone behind you to do the durable engineering.
Current judgment, not just past experience.
You have informed opinions about what's shifted in agent design in the last six to twelve months that would change how you'd build today.
Agent architecture depth.
You understand how a fast, high-cardinality data store changes what an agent can reason about, and how to design for that.
Product judgment.
You can look at what the agent layer does today and see what it should do next and make that case with a prototype, not a deck.
Even better
Observability or developer-tools background.
Engineers are your users; you'll ramp faster with fluency in that world, and the work is better.
Familiarity with eval frameworks, agent tooling, RAG, and prompt engineering.
Base Salary based on level of experience
$250,000
—
$280,000 CAD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Hardware is becoming critical to how AI gets built, and the legal questions are as new as the technology. We're hiring a Commercial Counsel, Hardware to help Anthropic's product teams move fast, build safely, and get the legal calls right.
In this role, you'll negotiate a high volume of fast-moving deals for hardware, components, software, and emerging technology procurement needs. This role will also lead multifaceted technology, data, and partnership deals, many of them the first of their kind at Anthropic.
You'll be the legal and risk partner that technical and business leaders turn to when they need a fast, practical read on a deal or purchase. You'll clear low risk transactions quickly, spot the ones that deserve a closer look, and build scalable solutions as new complexities come up, all while working alongside Procurement and Finance and Legal colleagues in areas like privacy, IP, and trade. Along the way, you'll also support partnerships with major tech companies, universities, and media organizations, which gives you a view across much of the business.
Key responsibilities
Negotiate and close a high volume of agreements for hardware and components, including review of embedded firmware and companion software licenses
Structure and negotiate complex technology, data, and partnership agreements
Track legal and regulatory changes that affect hardware products and components, such as product safety rules and restrictions on foreign-made components, and explain what they mean for our plans
Identify trade, export control, sanctions, and supply chain concerns in cross-border sourcing, and work with our national security and compliance teams to resolve them
Build and maintain self-serve guidance, templates, and AI-assisted review tools so routine purchases don't wait on Legal
Manage outside counsel for specialist questions and overflow volume
Cover other technology or hardware transactions on the Legal team as needed
Minimum qualifications
Hold a law degree (JD, LLB, or equivalent) and meet the local licensing requirements to work as in-house counsel where you'll be based
Hands-on experience buying hardware and firmware, components, and software in high volume, fast-paced environments
Deep experience leading complex deals, such as technology or data licensing, joint development, or supply partnerships
Working knowledge of international supply chains and how sourcing choices (and their associated risks) show up in contracts (lead times, single-source risk, warranties, country of origin, higher risk jurisdictions)
Working knowledge of trade and regulatory compliance for hardware, including export controls, sanctions, tariffs and customs
Clear, plain communication with scientists, engineers, and operators, so legal risk turns into a decision they can act on
A low-ego, "doer" attitude and real interest in taking on work outside your core practice area
Intense curiosity about AI and emerging hardware, and a commitment to responsible AI development
Preferred qualifications
At least 8 years of legal experience in hardware or a closely related technical space, with the judgment to run risk assessments and deals on your own from day one
In-house time at a hardware-intensive technology company (such as electronics, industrial automation, or complex devices) while it was scaling quickly
Experience supporting product or engineering teams as a dedicated counsel
Experience with facilities or on-site vendor services, including the insurance and safety questions
An engineering, product, or other technical background
Experience using AI tools to speed up your own legal work
Role-specific policy: For this role, we expect all staff to be able to work from our San Francisco office at least 3 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$335,000
—
$385,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
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Location: Remote - United Kingdom
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
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Reddit is seeking an experienced, highly analytical International Payroll Analyst to own and scale our international payroll operations across LATAM, EMEA, and APAC regions. As a key individual contributor with deep cross-functional influence, you will combine data-driven execution, meticulous attention to detail, and international tax compliance to support a rapidly growing workforce. Reporting to the Sr. Global Payroll Manager, this role will help to drive major strategic initiatives—including Workday enhancements and global payroll vendor implementations—to build scalable, best-in-class operational processes. The role partners closely with Payroll Vendors and internal teams across People, Finance, Tax, Legal, Treasury, Equity, and Internal Audit to deliver accurate, timely, compliant, and employee-centered payroll outcomes.
What You’ll Do:
International Payroll Execution & Oversight:
Manage, audit, and execute multi-country payroll delivery across 15+ international countries, including payroll inputs, validation, approvals, funding coordination, reconciliations, statutory filings, and post-payroll activities ensure high accuracy and strict adherence to strict regional pay schedules.
Lead the payroll calendar and operating cadence across countries, proactively managing dependencies, cutoffs, exceptions, and risks to ensure employees are paid accurately and on time.
Partner with local in-country payroll providers to maintain strict adherence to regional pay schedules and statutory processing windows.
Compliance & Equity Management: Oversee international equity compensation payroll processing (RSUs, Stock Options) and ensure full regulatory compliance across international tax jurisdictions, localized statutory benefits, and reporting requirements.
Systems & Scaling Initiatives: Act as functional lead for payroll technology projects, leveraging Workday to automate workflows, optimize system configurations, build custom reporting, and partner with the Sr. Global payroll Manager to implement upcoming enterprise Global Payroll solutions.
Cross-Functional & Vendor Management: Partner with Benefits, People Operations, Legal, and Finance; manage external vendor relationships and third-party tax fulfillment partners to ensure seamless funds reconciliation and local tax compliance.
Process Controls: Establish, document, and enforce global payroll policies, SOX controls, and standard operating procedures to streamline audit readiness (401k, Workers’ Comp, Financial Audits).
Strategic Growth Projects: Support special business initiatives, including M&A integrations, new country market entries, and business-critical cross-functional launches.
What We’re Looking For:
Experience: 5+ years of progressive payroll operations experience in a high-growth, publicly traded tech company with a global footprint.
Education : Bachelor's degree or equivalent practical experience in payroll, accounting, finance, human resources, or a related field.
Systems Expertise: Proficiency with Workday Payroll (reporting, configuration, integrations) and global payroll software platforms.
Technical & Analytical Skills: Advanced proficiency in Excel/Google Sheets (vlookups, index/match, pivot tables) for complex data analysis, reconciliation, and audit modeling.
Domain Expertise: Thorough understanding of global equity taxation, statutory compliance, international labor laws, and multi-currency payroll distribution.
Execution & Soft Skills: Strong problem-solving capabilities, high discretion handling confidential data, and exceptional communication skills to collaborate seamlessly across teams.
Bonus Points
Responding to internal, external, statutory, and financial audit requests, including preparation of reconciliations, control evidence, and supporting documentation.
Applying automation or AI tools to payroll operations, analytics, controls, case management, or knowledge documentation.
Providing high-quality customer service to employees and business partners across regions, cultures, and time zones.
Working in a publicly traded, technology, or high-growth company and supporting international expansion or payroll transformation.
How Success Will Be Measured
Operational Excellence: Accurate, timely, and compliant payroll delivery across the international footprint.
Audit & Governance: Strong controls, clean reconciliations, and audit-ready documentation.
Vendor Management: Reliable vendor performance and effective resolution of payroll issues.
Scalability: Scalable processes, improved automation, and clear country-level operating documentation.
Stakeholder Satisfaction: Trusted partnerships and a responsive, employee-centered service experience.
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
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Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: US: San Mateo (1875 South Grant Street)
Workplace: Hybrid
OUR PURPOSE
At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small businesses, we’ll be building a stronger economy that can change the world.
HOW YOU’LL MAKE AN IMPACT
Our VP People Experience (PX / HR) Partnering will serve as both a direct HR Business Partner to senior leaders and a leader of teams providing HR Business Partnering and Advisory services across the business. You will report directly to the EGM PX Enablement and HR Partnering, playing an important role to develop, embed and deliver on our global People strategy
WHAT YOU’LL DO
To thrive in this role, you will love working in the business as well as mentoring, coaching and growing your team. The combination of leadership, business partnership and hands-on collaboration requires someone who embraces challenges, competing priorities and the ability to make an impact.
- Provide strategic HR Business Partnering support to XLT member(s) and lead the Business Partners supporting your XLT members function and their leadership teams.
- Provide leadership and Business Partner guidance to the Managing Director of North America on regional issues impacting North America, with specific focus on the U.S. and Canada.
- Work closely with the other GM/VPs of PX/HR Partnering to ensure strong collaboration and communication to align with a ‘one team’ approach across all of HR Partnering. Together you will evolve and drive our strategic business HR partnering objectives, ensuring that consistent and impactful people programs are delivered in alignment with the global people strategy.
- Collaborate with your peers in PX Center of Excellence teams (OD, Remuneration, Workplace), working as one team seamlessly across our global locations and with our global PX team embodying ‘we make it together’.
- Identify the unique skills and development opportunities across your team to ensure they are working to demonstrate or role model the capabilities in our PX Capability Framework.
- Serve as a trusted advisor to your XLT member(s) providing ongoing support & guidance with all aspects of People Experience inclusive of talent management, annual team calibration, organisational design, restructures, and much more.
- Support complex, sensitive and/or high risk ER issues when required.
- Maintain an in-depth knowledge of employment legislation and practices, advising on risks and ensuring regulatory compliance. Act as HR partner with the legal team/external lawyers as needed/required.
- Utilize data to strategically analyse trends and metrics in partnership with the team to develop solutions, programs and policies aligned to priorities.
- Working closely with our Talent teams you will ensure recruitment priorities are met and drive workforce planning for your portfolio.
- Ensure COEs have an understanding of priorities in the Business Services portfolios and work in partnership to ensure programs and resources are developed that are relevant and timely.
- Build a positive employee experience that empowers Xeros to thrive and leads to improved business performance.
- Play an important role across the PXP function to test, experiment and improve how we work inline with our PX Transformation and team evolutions.
- Support the Chief People Officer and EGM Enablement and HR/PX Partnering as needed.
- Proactively understand and manage risks as they relate to your role.
- Proactively understand and manage compliance and regulatory obligations for your areas of responsibility.
SUCCESS LOOKS LIKE
- The reputation of the People function at Xero is upheld, in terms of providing highly credible, strategic, efficient and appropriate HR advice.
- Strong working relationships are maintained with key stakeholders, team members and peers.
- You are a trusted advisor to your XLT member(s) and their leadership team.
- Your team is highly engaged and understands how they contribute to the PX objectives and the overall success of Xero.
- Your team operates with psychological safety and a sense of collaboration, open & direct communication and consistent touch points for feedback.
- The HR advice provided (and documentation prepared) is of a high quality standard, is timely and accurate.
- People are treated with dignity and respect at all times.
- Feedback from business stakeholders about the quality of service/advice/coaching/challenge provided is positive.
- Xero meets all legislative compliance requirements at all times balancing risk with pragmatism.
- Contributing to a positive working environment and culture throughout Xero that aligns with our Values both within your own team, across all of PX and the business.
WHAT YOU’LL BRING WITH YOU
Critical competencies
Experience
- Business Insight - Shows ample business and industry knowledge. Maintains good business knowledge and uses it to make sound decisions for the organisation. Responds effectively to changing market dynamics and new business information.
- Collaborates - Seeks out a broad range of perspectives and takes clear steps to address the major barriers to collaboration. Creates a culture where people feel able to express themselves with honesty; urges teamwork with other groups, functions, and teams.
- Plans and Aligns -Distributes organisational resources in a way that aligns with strategic plans and priorities. Takes steps to coordinate and align plans across teams. Supports strategic objectives with aggressive yet realistic time frames.
- Ensures accountability - Emphasises accountability and takes clear action to ensure that the organisation meets its commitments. Uses key indicators, processes and management systems to monitor the organisation’s performance against goals.
- Strategic mindset - Considers multiple scenarios to best prepare the organisation for potential changes and possibilities. Ensures organisational strategies from various units are aligned and integrated for optimal competitive advantage.
- Communicates effectively - Takes steps to create forums where people can express themselves openly and regularly. Delivers messages effectively to groups ranging from direct reports to senior executives. Explains strategic / major initiatives in a candid, timely, and appropriate manner.
- Manages complexity- Understands the systematic elements of issues; sees the major connections, linkages and interdependencies of problems. Takes steps to ensure the organisation has the resources and processes in place to gather the information it needs. Integrates the relevant pieces of information to gain a solid understanding of the issues.
- Instills trust - Demonstrates dependability and builds a team with a reputation for living up to its commitments. Gains others’ trust and respect by showing consistency between what is said and what is done. Acts as a role model for honesty and transparency.
- Demonstrated experience in leadership roles, covering the broad generalist spectrum of HR within fast paced, high performing organisations.
- Experience developing people related strategies and plans to achieve business outcomes.
- Success in developing and leading high performing teams.
- Deep understanding of multiple HR disciplines, including remuneration practices, employee relations, diversity, performance management, and relevant employment legislation.
- Experience working with and coaching senior executive stakeholders on complex people issues.
- Degree, Post Graduate or equivalent work experience.
Compensation & Total Rewards
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- California: $275K-$300K USD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Seoul, South Korea
УдалённоleadToronto, Canada; Vancouver, Canada; Calgary, Canada; Québec City, Canada
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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УдалённоGermany; Austria; Netherlands; France; Spain; Portugal
Dubai, United Arab Emirates
ГибридseniorTokyo; ● Handle individual cases for relocation and onboarding, including the preparation of local employment contracts and country-specific documentation
Vienna, Austria
Vienna, Austria
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Los Angeles, USA
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San Francisco, CA
УдалённоRemote - United Kingdom; Providing high-quality customer service to employees and business partners across regions, cultures, and time zones