Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's products are growing fast in reach and complexity. Every new model, product, and channel brings problems no one predicted. We want to catch each issue as early as possible, get customers unblocked fast, and fix the root cause. The best experience is one where a customer never has to ask for help.
We are building a Support Technology engineering team to solve what stands between a customer and Claude, whether they want to use it but can't or are unhappy with their experience. That covers individual users, businesses, and customers who reach Claude through partners.
Our goal is a better product experience for everyone who uses Claude. We make it easy for customers to get help and talk to us, through Claude itself and via human specialists with the tools to solve their problems. We also determine why they needed help and fix the cause in the product.
Billing is a good example. When a charge is confusing, a payment fails, or a plan doesn't unlock, a customer should be able to reach us and get it resolved in one conversation. Then we want to learn why it happened and change the product, whether that's the subscription flow, the payment error, or the invoice, so the next customer never has to ask.
As one of the team's early engineers, you will set the technical direction and build the core systems behind this work. We expect Claude to handle more of each case over time, from diagnosing an issue to resolving it to flagging the product fix behind it. Success means customers run into fewer problems, get them truly solved when they do, and are happy with the help they receive, whether it comes from Claude or a person.
This is a hands-on role with high leverage. You will write a lot of code and lead across teams, since many fixes belong to other product teams. You will partner with our Product Manager, the Product Support team, and product engineering teams such as Billing Platform.
Key responsibilities
Improve the product experience at the root: Build agents that spot where customers keep getting stuck and find the root cause, then ship the fix or drive it with the owning team until customers stop running into the problem
Make our support agents reliable first responders: Build the tools, APIs, and safe, audited workflows our Claude-powered support agents use for common fixes, with evals, guardrails, and clean handoffs to people, and measure whether customers' problems actually get solved
Build the platform foundations: Create a reliable support platform that scales with our growth, including the experience and tools for customers and specialists, and the data that shows what customers are running into and whether our changes help
Support enterprise and partner channels: Extend support to business customers, admins, and partner-sold customers, including cases that start outside our own products
Raise the bar and build with Claude: Set standards for reliability, observability, testing, and rollouts, mentor engineers, and use Claude heavily in your own work
Minimum qualifications
Deep backend and distributed systems skills, including APIs, data models, event-driven systems, and third-party integrations
Experience building production software, including technical lead roles on multi-team projects
Experience building systems where correctness, access control, and auditability matter
A clear vision for how capable models like Claude can improve customer support, and motivation to build it
Judgment about when to ship a simple fix and when to invest in a platform
Track record of leading without formal authority and getting other teams to own and ship fixes
Preferred qualifications
8+ years building backend or platform systems in production, including 3+ years leading large-scale, complex projects or teams as an engineer or tech lead
Experience building and improving customer-facing products with measurable impact
Experience with billing, payments, or subscription systems
Experience shipping LLM-based or agentic systems in production
Experience building with helpdesk or contact center platforms such as Intercom, Zendesk, or Salesforce Service Cloud
Experience building internal tools or platforms for operations teams such as support, risk, finance, or trust and safety
Experience building data pipelines for support or operations analytics
Full-stack experience, including web UIs for internal tools or customer-facing flows
Experience with enterprise features such as SSO, admin controls, or provisioning, or with partner and cloud marketplace integrations
Experience setting multi-year technical direction for an area and growing other senior engineers
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
San Francisco, CA | New York City, NY | Seattle, WA
Location: London
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
As a
Senior HR Technology Analyst
, you will be a hybrid functional and technical subject matter specialist on the HR Technology team—pairing hands-on Workday configuration with strong reporting and analytics skills. You will administer and configure DRW's global HR system, Workday, while also partnering with our HR Reporting Analyst as a responsible owner of scheduled and ad hoc reporting needs across Workday, business intelligence tools, and emerging AI-enabled analytics. You will partner closely with HR and business stakeholders on system support, survey programs, and a variety of business-facing projects that improve employee experience and operational effectiveness.
Core Duties:
HR Technology & Workday Configuration
Administer and configure Workday HCM across modules such as Core HCM, Payroll, Benefits, Time Tracking, Absence, Compensation, Performance, and Talent, including troubleshooting, processing changes, business process configuration, security maintenance, integration monitoring, EIB creation and loading, and functional testing
Provide senior-level functional support for end users, diagnosing issues, identifying root causes, and delivering durable solutions
Partner with HR stakeholders to gather requirements, translate business needs into Workday configuration, and deliver scalable process improvements that support DRW's growth and employee experience
Support Workday's semi-annual system upgrades, including release note review, design recommendations, configuration, and user acceptance testing
Develop user guides, system documentation, and training materials; assist with Workday training as needed
Maintain HRIS data integrity through audits, analysis, and ongoing data quality practices
Serve as a backup for Workday permissions, security administration, and related system governance
Remain current on HR technology and data strategies, including opportunities to leverage Workday, integrations, BI, and AI tools for operational effectiveness
Reporting, Analytics & Insights
Partner with the HR Reporting Analyst as a responsible owner of Workday reporting, calculated fields, dashboards, and related analytics
Own and execute regular scheduled reporting, and support ad hoc reporting requests for HR and business stakeholders
Build, maintain, and improve reports and dashboards in Workday; support reporting needs in adjacent systems (for example, Greenhouse) as needed
Use business intelligence tools and AI-enabled analytics tools to extract, analyze, and present workforce insights that support decision-making
Help maintain the catalog of reports, dashboards, and analytics assets, ensuring accuracy, documentation, and timely delivery
Partner with stakeholders to define reporting requirements, manage expectations, and continuously improve reporting structure and data quality
Survey Support & Business-Facing Projects
Support engagement, pulse, and other business survey programs end to end—including setup, administration, reporting, and stakeholder follow-up as needed
Partner with HR and business leaders on survey design, distribution, results packaging, and related action-planning support
Lead or contribute to miscellaneous business-facing HR Technology projects, balancing configuration work, reporting deliverables, and stakeholder communication
Support broader HR Operations and HR Technology initiatives as needed, bringing both systems and analytics perspectives to project work
Required Skills & Experience:
Bachelor's degree
5–7+ years of progressive HRIS / HR Technology experience, with substantial hands-on Workday functional configuration experience in one or more of: HCM, Compensation, Payroll, Benefits, Talent, Time Tracking, Absence Management, Security, and Reporting
Demonstrated Workday configuration and implementation experience, with the ability to translate business needs into technical requirements and deliver production-ready solutions
Strong Workday reporting experience, including designing, building, testing, and maintaining custom reports, calculated fields, and dashboards
Experience owning scheduled reporting cycles and partnering on reporting deliverables in a deadline-driven environment
Proficiency with business intelligence / analytics tools (for example, Tableau, Power BI, or similar); comfort exploring and applying AI tools to accelerate analysis, documentation, and insight generation
Demonstrated ability to use AI tools thoughtfully and effectively for analysis, reporting support, documentation, and problem-solving, with good judgment about when AI adds value and when human review is required
Advanced Microsoft Excel skills, including extracting, manipulating, and validating data to produce accurate, actionable outputs
Experience supporting survey programs (engagement, pulse, or other business surveys) preferred
Strong understanding of HR business processes and operational analysis across areas such as payroll, benefits, compensation, recruiting, talent, and performance management
Excellent communication, stakeholder management, and customer service skills, with the ability to work effectively with both technical and non-technical partners
Strong organization, prioritization, and project management skills, with proven ability to balance concurrent configuration, reporting, and project work
High attention to detail, sound judgment, and experience handling highly confidential information with discretion
Ability to thrive in a fast-paced environment, adapt to changing priorities, and collaborate broadly across the organization
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-AA1
Location: Kyiv, Ukraine
Hi!
We are
Boosta, a holding tech company
that creates, develops, and invests in digital businesses with global potential. Today, we collaborate with over 800 specialists from different parts of the world, and millions of users use our products and services.
We are currently looking for a
Content Lead
to join our partner company.
What you will do:
Shape, develop, and regularly adapt the project’s content strategy based on business goals and analytics data.
Analyze content performance using analytics tools, identify effective and underperforming materials, find growth opportunities, and initiate relevant changes.
Regularly track key content metrics, draw conclusions, and plan next steps to improve results.
Organize and optimize content processes: build the workflow structure, assign tasks, and monitor their completion and adherence to deadlines.
Manage the content team: prioritize tasks, track performance, identify issues in a timely manner, and help the team achieve its goals.
Find, engage, and manage external contractors, monitoring the quality and timeliness of their work.
Plan and manage content budgets: build the budget, justify expenses, and control spending.
Control the quality of text and visual content, ensuring materials meet project standards.
Ensure compliance with basic SEO requirements when creating and optimizing content.
What we expect from you:
3+ years of experience working with content.
Experience managing a content team, distributing workload, setting tasks, and monitoring results.
Understanding of effective content principles and the ability to evaluate content performance based on data rather than subjective perception alone.
Hands-on experience with analytics tools.
Ability to work with content metrics, interpret analytics results, and make decisions on further content strategy.
Skills in building, systematizing, and optimizing content processes. Ability to work in a structured way, plan, and follow established processes.
Experience finding and managing external contractors.
Experience planning and controlling budgets.
Basic understanding of SEO: working with keywords, internal linking, alt tags, and other SEO content optimization principles.
Excellent written communication skills and the ability to independently create and edit high-quality texts.
Strong visual taste, understanding of quality design principles, image selection, and content formatting.
Strong communication and organizational skills, responsibility, proactivity, and a results-oriented mindset.
Your journey with us:
Step 1: Pre-screen and portfolio review.
Step 2: Interview.
Step 3: Additional interview (if needed).
Step 4: Job Offer!
Location: Porto
Workplace: Hybrid
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Porto Site Lead to support our mission.
This role is based in Porto, Portugal and operates on a hybrid work model (in-office 3 days per week).
ABOUT THE TEAM
Trust & Safety keeps Patreon welcoming and fair, so creators and their fans can connect and creativity can thrive. We set clear standards and act quickly and consistently when something's off.
Porto is our main Trust & Safety hub in Europe, where a significant share of our safety work gets done. It's a close-knit, multidisciplinary team of content specialists, project and program managers, vendor managers and policy experts, sharing the office with colleagues in Support, Fraud and Compliance. As Patreon grows into a place where fans discover new creators and communities, the work done in Porto matters more than ever.
ABOUT THE ROLE
We're looking for an experienced operations leader to run Trust & Safety in European hours and lead our Porto site.
As T&S Operations Lead, you'll own how well Porto runs: healthy queues, targets met, smooth handoffs to our US team, and a team that knows what's expected and how they're doing. Operational excellence, team enablement, and capacity planning are at the heart of the job.
You'll be the senior operations leader on site from day one, with a direct report focused on operations enablement and a scope built to grow as Porto does, including leading more of the site's team over time. You'll work hand in hand with our global Trust & Safety leaders on policy, quality, tooling, and partner management, and bring Porto's perspective into the decisions that shape how we keep Patreon safe.
As Porto’s Site Lead, you’ll represent the whole office, not just T&S. You'll serve as Porto’s site representative: chairing the Porto Leadership Council, partnering with Workplace/HR, and bringing the needs of Compliance, Fraud, Support Experience, and T&S into site-wide decisions.
WHAT YOU'LL DO
- Run European-hours operations to target. Co-own queue health, review rates and service levels with the leaders of each safety area while Porto is online. Spot drift early, fix what you can, and escalate the rest with a clear owner and timeline.
- Plan capacity. Work with the leaders of each safety area and our program managers to build monthly capacity plans across our in-house team, outsourcing partners and automation, and rebalance work when volume shifts.
- Deliver on our targets, and find out why we miss. The leaders of each safety area set targets for their work and agree them with you. You'll be the single place those goals come together for Porto: deliver them on the ground, track progress, coach the team, and dig into root causes when we miss on efficiency or quality, then bring back what you learn.
- Raise the bar on how we operate. Co-own the playbooks, training and workflow changes our safety-area leaders and program managers design, lead their rollout in Porto, and measure the impact on quality, handle time and backlog.
- Keep work moving between Europe and the US. Make sure escalations, incidents and open work hand off cleanly across time zones, so nothing stalls or drops.
- Lead incidents in European hours. Contain issues using our playbooks, make the call when a decision can't wait, and hand off with full context.
- Look after the team. Make sure people doing high-exposure work have the rotation, breaks and support they need, notice early signs of strain, and involve people before changes that affect them.
- Lead the site. Chair the Porto Leadership Council, bringing together every team in the Porto office, from Support to Fraud and Compliance. Be Porto's voice with US leadership, and build a culture where people feel connected and recognized.
- Grow Porto's team and leaders. Develop your direct report and the site's emerging leaders, and help Porto keep a strong mix of specialist, project, program, and policy talent.
WHAT YOU'LL OWN
- Your call, for Trust & Safety in Porto: running our operations day-to-day in European hours. That includes keeping work flowing when volume spikes, covering absences, containing incidents using our playbooks, and setting the team's operating rhythm. Other teams in the office keep their own leadership.
- Your call, for the Porto site: the Porto Leadership Council’s agenda and how Porto shows up with Execs and US leadership. Other non-T&S teams keep their own leadership. You align and represent them, you don’t manage them.
- Agreed with the leaders of our safety areas: the targets they set for their work, monthly capacity plans, shifting work between areas, and workflow changes that affect enforcement decisions.
- Owned by partners, with your input: policy and enforcement standards, quality standards, HR matters and vendor contracts. You'll have a strong voice in all of them.
ABOUT YOU
- 8+ years leading content moderation, Trust & Safety or customer support operations. Whether in-house or at an outsourcing partner, you've run the people, targets, and quality of a content or customer-facing team. Workforce management and quality leadership in those settings count too.
- You have a track record of moving the numbers. You've owned throughput, quality, and service-level goals for an operations team, built capacity plans, and delivered measurable improvements you personally drove.
- You've scaled operations with outsourcing partners or automation.
- You lead with clarity and fairness. You set expectations, give direct feedback with care, and stay calm when things get hard.
- You work well across teams. You've led alongside teams you don't manage, and you know when to decide and when to align.
- You're fluent in English. Portuguese is a strong plus.
- You're based in Porto, or ready to relocate. We'll support your move.
NICE TO HAVE
- Trust & safety experience, especially with EU/UK online-safety rules.
- Experience leading a site or office in Portugal or elsewhere in Europe.
- Experience with AI-assisted moderation or quality programs.
WHAT SUCCESS LOOKS LIKE IN YOUR FIRST YEAR
- Review rates and handoffs in European hours are consistently on target.
- T&S has a clear, reviewed capacity plan, updated monthly.
- Quality findings turn into action within 90 days.
- The Porto Leadership Council meets on a regular cadence with agreed site priorities.
- The Porto team feels more connected and more confident in where they're headed.
WHY JOIN
- Lead a site. Shape how our main Trust & Safety hub in Europe runs, with real decision rights from day one.
- Room to grow. A clear path to leading more of Porto's team as the site grows.
- Meaningful work. Help keep a community of millions of creators and fans safe.
- Life in Porto. One of Europe's most livable cities, on the Atlantic coast.
HOW TO APPLY
Along with your CV, answer one short question (a few sentences is plenty): tell us about an operation you led. How many people, what volume, and one metric you improved? If one of our recruiters reached out to you, we'll cover this in your first call instead.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
ABOUT PATREON
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, vacation leave, company holidays and recharge days, lifestyle stipends, learning and development stipends, patronage, parental leave and sick leave, and pension with an employer contribution.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with Portugal and EU pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Compensation: €4,116 – €6,183 per month (gross base salary), paid on a 14-month basis (total annual cash compensation: €57,633 – €86,562). Final placement within the cash range is determined by skills, experience, and alignment with Patreon's internal pay bands. This role is also eligible for equity compensation.
Location: Intellias
Vacancy details
Software Engineering
Python Engineer
Associate
India
Hybrid
APPLY NOW
REFER A FRIEND
We have a dream: to change industries through the power of digital technology. With a team of top-notch engineers by your side, you will develop groundbreaking solutions at Intellias. Let’s code the future together!
What project we have for you
Our customer’s location services are used by millions of people every day on mobile devices, cars, wearables and on the web. We are pushing the boundaries of, and extending the horizons of highly-autonomous driving, Virtual Reality and IoT.
We are the experts on map compilation that make possible the most comprehensive map in the market. Our work is constantly striving for the best map ever. We are proud to have experts in the field and top specialists located in Germany and Ukraine. Join our passionate team and take a unique chance to work on the core technologies of cutting edge navigation systems for premium cars and the future of automated driving.
What you will do
Participate in all stages of software development including analyzing, designing, programming, debugging, and modifying software enhancements and/or new products for internal or customer applications
Using current programming language and technologies, write code, complete programming, and perform testing and debugging of applications.
Compose and maintain documentation and procedures for installation and maintenance
Analyze and fix incoming defects
Cooperate with other teams in elaboration of fixes and solutions of issues
What you need for this
Good knowledge of Python syntax
Good to have Java
SQL syntax and terms
Understanding of OOAD, architecture and design patterns
Understanding of SDLC and engineering practices
Experience with continuous integration systems (i.e. Jenkins)
Git basic knowledge
Linux: basic commands, permissions understanding
Self-motivated, well-organized, detail-oriented and a strong team player
Higher Education:
Basic Degree
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Location: Barcelona, Spain; Warsaw, Poland; Limassol, Cyprus
Join COLIBRIX ONE – Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
About the Role
We are looking for a detail-oriented Accounting Specialist to join our Finance team. In this role, you will be responsible for bank reconciliations, processing supplier invoices, resolving discrepancies, and supporting month-end closing activities. You'll help ensure accurate financial records and smooth day-to-day accounting operations.
Key Responsibilities
Bank reconciliation
Import bank statements and reconcile all company bank accounts to the general ledger on a daily or weekly basis.
Investigate and resolve unmatched transactions, suspense items and discrepancies, posting corrections with proper support.
Monitor ageing of open items and escalate anything unresolved after 10 days.
Accounts payable and invoice processing
Receive supplier invoices from all channels and register them accurately in the ERP.
Check each invoice for correct legal entity, VAT details, amounts, bank details and potential duplicates.
Route invoices to budget holders for approval and follow up on delayed approvals.
Reconcile supplier statements and resolve differences.
Respond promptly and professionally to supplier queries on invoices and payments.
Month-end procedure
Support the month-end close with AP accruals, reconciliations and schedules.
Provide documentation for internal and external audits.
Requirements
Degree in accounting, finance or economics (completed or currently in progress), or an equivalent professional qualification.
At least 1.5 years of experience in bank reconciliation, accounts payable or general accounting.
Solid understanding of double-entry bookkeeping, VAT and invoice compliance rules.
Hands-on experience with an ERP or accounting system.
Exceptional attention to detail and a persistent, analytical approach to resolving discrepancies.
Ability to manage a high volume of transactions and meet deadlines.
Fluent in English and Russian (proficiency in additional languages is considered an asset).
What We Offer
Opportunity to shape the future of fintech solutions within a growing company.
A collaborative and supportive team environment.
English / Spanish classes.
Opportunity to receive reimbursement for work-related training/courses.
* This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.
Location: Belgium; France; Germany; Italy; Netherlands; Portugal; Spain; United Kingdom
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
Your Mission
As an Automobilia Expert at Catawiki, specialising in car parts, you will help maintain the quality and commercial performance of our Automobilia auctions. You will use your specialist knowledge to curate compelling lots, provide reliable valuations, and ensure a transparent and fair auction experience for buyers and sellers.
You will also contribute to the growth of our platform by identifying commercial opportunities, building relationships within the Automobilia community, and helping sellers achieve successful auction outcomes.
What You’ll Do
Curate high-quality Automobilia auctions by evaluating and selecting lots, particularly car parts, ensuring accurate descriptions, strong photography, and reliable estimated values.
Maintain high curation standards by reviewing lot titles, descriptions, and images, providing professional advice, and communicating decisions clearly and courteously when items do not meet our requirements.
Drive commercial performance by applying auction strategies, including reserve pricing and sell-through optimisation, to maximise sales opportunities and support healthy cash flow.
Analyse auction performance to identify trends, guide sellers, and make informed decisions that improve auction results.
Build and maintain relationships with dealers, collectors, curators, and other Automobilia specialists to strengthen our network and support platform growth.
Identify opportunities for improvement by taking a proactive approach, testing new ideas, and refining processes to improve auction quality and commercial outcomes.
Collaborate across teams to align stakeholders, support sellers and buyers, and represent Catawiki's commercial interests professionally.
What You’ll Bring
Expert knowledge of Automobilia, with particular expertise in car parts and a strong understanding of the collector market.
Proven commercial experience, with the ability to identify sales opportunities, engage users, and apply effective auction strategies, including reserve pricing and sell-through optimisation.
Strong analytical skills, with experience monitoring auction performance, identifying market trends, and using insights to guide sellers and improve results.
An established industry network of Automobilia dealers, collectors, curators, and specialists.
Excellent communication and stakeholder management skills, with the professionalism and diplomacy to build relationships, manage negotiations, and resolve disputes.
A proactive and adaptable approach, with the ability to work effectively under pressure, take initiative, and contribute to process improvements.
Strong digital literacy and fluency in English, including experience with online sales platforms and the ability to collaborate effectively in a remote team. Dutch or German language skills are an advantage.
How We Work
Work remotely as a full-time member of the Automobilia team, collaborating with colleagues across locations.
Take ownership of your auction curation and commercial decisions while contributing to shared team goals.
Maintain clear and professional communication with sellers, buyers, and internal stakeholders to keep everyone aligned and informed.
Bring a proactive mindset to your work, exploring new approaches and refining processes to improve auction performance.
Where You’ll Be
This is a 100% remote role based in one of our European locations: Belgium, France, Germany, Italy, the Netherlands, Portugal, Spain, or the United Kingdom.
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Location: Belgium; France; Germany; Italy; Netherlands; Portugal; Spain; United Kingdom
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
Your Mission
As a Minerals Expert within the Natural History & Finds category, part of the Collectables Supercluster, you will strengthen the quality and commercial performance of our Minerals auctions. You will use your specialist knowledge to curate authentic, attractive specimens, deliver a transparent auction experience, and drive buyer engagement.
You will also help grow and diversify our global seller base, identify new commercial opportunities, and contribute to category-wide initiatives that support long-term growth.
What You’ll Do
Curate high-quality Minerals auctions by evaluating specimens for authenticity, rarity, quality, and commercial appeal, ensuring accurate descriptions, strong photography, and realistic estimates.
Drive commercial performance through informed curation decisions, competitive pricing, and the identification of valuable specimens and emerging market opportunities.
Expand and diversify our seller base by partnering with Sales and Business Development to recruit new sellers, reactivate inactive sellers, and develop supply across new regions.
Leverage your industry network to build relationships with miners, dealers, collectors, and specialist suppliers, unlocking new sources of supply and commercial opportunities.
Lead category initiatives including special auctions, targeted seller activations, supply expansion projects, and cross-category opportunities within Natural History & Finds.
Shape category strategy by using market insights, auction data, and specialist knowledge to identify growth opportunities and improve curation standards and processes.
Collaborate across teams to support auction visibility, attract bidders, share expertise, and maintain professional relationships with sellers and internal stakeholders.
What You’ll Bring
Deep expertise in Minerals, including mineralogy, geological contexts, specimen quality, rarity, authenticity, pricing, and market values.
At least 5 years of professional experience in the Minerals trade, whether as a dealer, curator, collector, academic specialist, or commercial expert.
An established industry network of Mineral dealers, miners, collectors, and specialist suppliers, with the ability to identify and develop new sources of supply.
Strong commercial judgement, with experience in seller engagement, deal-making, auctions, or marketplaces, alongside an understanding of online buyer behaviour and curation best practices.
An independent, proactive approach, with the ability to lead projects, identify opportunities, and contribute to shared category goals.
Strong communication and collaboration skills, including the ability to work across teams, build professional relationships, and resolve disputes constructively.
Good digital literacy and fluency in English, with the ability to work in a fast-paced online environment. Additional languages and knowledge of Fossils, Meteorites, or other Natural History fields are an advantage.
How We Work
Work remotely as part of the Natural History & Finds category within the wider Collectables Supercluster.
Collaborate closely with fellow Experts, Account Managers, Business Development, Marketing, and the Category Lead to achieve shared commercial and category goals.
Take ownership of projects and initiatives while contributing to improvements in team processes, curation standards, and ways of working.
Share specialist knowledge and market insights across Minerals, Fossils, Meteorites, and Archaeological Finds to support cross-category opportunities.
Where You’ll Be
This is a 100% remote role based in one of our European locations: Belgium, France, Germany, Italy, the Netherlands, Portugal, Spain, or the United Kingdom.
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Location: Remote - Global
Workplace: Remote
We review applications on a rolling basis and strongly encourage candidates to apply early rather than wait until the deadline.
ABOUT CEA
The Centre for Effective Altruism (CEA) stewards the movement of people putting effective altruism (EA) principles into practice to solve the world's most pressing problems. We’re working to build a flourishing future by applying evidence, reason, and compassion to challenges like global poverty, animal suffering, and risks from transformative AI.
Our work centers on growing and supporting a global community of people who rigorously analyze where they can do the most good – and take action on those insights. Current strategic priorities include increasing understanding of effective altruism and its principles, growing the number of people who are motivated by EA principles to take significant action to address pressing problems, and diversifying funding sources for high-impact work.
We had significant success in 2025, building momentum within CEA. Our headcount grew from 42 to 66 core staff. Program participation (e.g., events, courses, groups) grew https://forum.effectivealtruism.org/posts/NKrpEdg7wAgcoHNRG/cea-is-growing-again-25-more-people-engaged-with-our-1 by 20-25% year over year. We merged https://forum.effectivealtruism.org/posts/BLvTcMMEQGFYsh6Jw/ea-funds-and-cea-are-merging with EA Funds https://funds.effectivealtruism.org/ and are rapidly scaling up our capacity for grantmaking and associated fundraising.
In 2026, we’re maintaining ambitious momentum https://forum.effectivealtruism.org/posts/Dy4iGHbAkKAQ4t2Dw/building-sustainable-momentum-progress-report-on-cea-s-2025 while building the foundations for a step-change in the wider EA ecosystem’s growth trajectory from 2027 onwards. We’re in the midst of the best fundraising year in CEA’s history and are looking for the right talent to help us take advantage of the many opportunities in front of us.
ABOUT THE MARKETING AND COMMUNICATIONS TEAM
The Marketing and Communications Team primarily exists to help people discover, understand, and engage with effective altruism, as well as CEA’s own work. This team of seven has grown significantly in the past two years, and we have existing plans to add at least four more full-time staff in the next six months.
The work of the team spans brand strategy, editorial storytelling, media relations, social media, digital and product marketing, all in service of helping people engage more deeply and thoughtfully with EA. In the past year, we've landed coverage in outlets such as the Financial Times and The Economist, run campaigns that brought thousands of people to the largest EA event in CEA’s history, and grown our social media following by 40% to over 86,000 followers.
This work is an essential part of CEA’s mission to build a global community of people who think carefully about the world's most pressing problems and take action to solve them. People applying the ideas of effective altruism have helped protect hundreds of millions of people against malaria, freed hundreds of millions of hens from battery cages, and passed lead paint regulations projected to prevent lead exposure in tens of millions of children.
As CEA scales, the Director of Marketing and Communications will develop the leadership, capabilities, and systems needed to reach new audiences, while communicating thoughtfully with the existing community. While the work of the team is primarily focused on the ideas of effective altruism, the Director will also set the team’s strategy for showcasing CEA’s role in the ecosystem, through thought leadership, brand building, and marketing.
ABOUT THE ROLE
We’re looking for an ambitious senior leader to build and lead a fast-paced, integrated Marketing and Communications function. You will set direction across external media, brand, content, and marketing; develop and empower leaders with complementary expertise; and turn strategy into measurable positive impact.
This role represents an opportunity to be a transformative leader at an inflection point for both CEA and the wider EA ecosystem:
- For CEA: We’re in the midst of our best fundraising year ever, building on a year of accelerating growth. We reversed a slightly negative growth trend into 20–25% year-over-year growth across our programs in 2025, and we're now scaling from that momentum. Our headcount has approximately doubled over the past two years, and we’re looking to grow even faster. You’ll have the opportunity to build and nurture a core function as a strategic partner to the CEO and CEA's leadership team.
- For the EA community: Interest in and scrutiny of effective altruism is rising – yet most people still haven’t heard of the movement or its powerful ideas. At the same time, there’s a new wave of philanthropy leading to a wide variety of new, impactful opportunities. You will own the strategy that shapes how EA is defined by influential commentators and understood by our key audiences, leveraging CEA’s unique role in stewardship of the EA brand. In collaboration with leaders across the EA ecosystem, your work will steer public narratives around EA and its cause areas, while maintaining the trust of an existing community that engages thoughtfully and rigorously with the work of CEA.
You will bring sound editorial and reputational judgment to equip your team to communicate EA ideas with accuracy and creativity, to navigate sensitive issues, and to maintain trust with key stakeholders, including major donors and senior leadership. As part of this role, you will also set the tone for how CEA presents itself to target audiences, expanding awareness of and engagement with our products and services.
You will have the opportunity to challenge established approaches, build new capabilities, and launch creative initiatives. You do not need to be the foremost expert in every discipline: success will depend on knowing where you bring depth, recruiting and supporting outstanding specialist leaders, and leading effectively through others.
We’re open to candidates from a range of marketing, communications, media, and brand backgrounds. You don't need to be an expert in every area; we're looking for someone who brings deep expertise in at least one of these disciplines, alongside the leadership skills and judgment to build, develop, and empower a team with complementary expertise.
KEY RESPONSIBILITIES
In this role, you will:
- Build and lead an exceptional Marketing and Communications Team. Hire, coach, and develop the leaders of Media, Brand and Content, and Marketing, empowering them to build high-performing teams and deliver results. You'll shape the function's structure and capabilities, set clear expectations, manage performance, and foster a culture of trust, collaboration, and accountability.
- Set an ambitious marketing and communications strategy. Lead an integrated strategy that advances CEA's priorities, strengthens its brand, and expands the reach and understanding of effective altruism. You'll identify opportunities to engage new audiences, develop creative initiatives, and turn awareness and interest into meaningful participation and action.
- Shape public narratives and protect CEA's reputation. Guide how CEA communicates effective altruism to new audiences and the existing EA community, ensuring communications are compelling, accurate, and accessible. You'll exercise independent editorial judgment, oversee high-profile communications, and navigate sensitive issues and reputational challenges.
- Build relationships and influence across the EA ecosystem. Collaborate with leaders and communications teams at EA-aligned organizations to identify shared opportunities, coordinate communications where appropriate, and strengthen public understanding of effective altruism.
- Help shape CEA's organizational direction. As a strategic partner to the CEO and leadership team, contribute to organization-wide decisions, align communications priorities with CEA's broader goals, and challenge existing approaches to build new capabilities and drive greater impact.
WHAT WE’RE LOOKING FOR
You might be a great fit for this role if you:
- Bring deep expertise and a strong track record in at least one of marketing, communications, media, or brand, together with enough breadth to guide strategy and recruit and lead complementary experts.
- Have substantial experience leading teams through managers or other senior leaders, coaching their development, building buy-in, empowering specialists with complementary expertise, and delivering results through others.
- Have experience building and scaling teams or functions in startups or similarly fast-growing environments, including attracting and hiring exceptional talent, setting clear expectations, and managing performance effectively.
- Have experience operating in publicly visible or reputationally sensitive environments and can provide steady leadership under scrutiny.
- Bring an entrepreneurial, ambitious approach: you can challenge assumptions, create new initiatives, operate without a fixed playbook, and turn ideas into execution.
- Collaborate across functions and keep senior stakeholders informed of risks, trade-offs, and progress.
- Are strongly aligned with CEA’s mission and core principles, and can engage substantively with effective altruism’s ideas, arguments, and debates; prior employment in, or long-standing membership of, the EA community is not required.
- Can independently assess the accuracy and appropriateness of communications about EA and exercise sound judgment in shaping narratives for different audiences.
Bonus:
- Direct experience handling crisis communications, public controversy, or a significant reputational challenge.
OTHER INFORMATION
- This is a full-time, remote position. We prefer applicants who are able to work in time zones between US Pacific Time and CET.
- We have an office in Oxford, UK, that you would have access to.
- Start date: January 2027 or sooner
- Reports to: Zachary Robinson, CEO
- Compensation:
- US: For this role, we offer a base salary of $219,700, and a 10% unconditional 401k contribution.
- For candidates outside the US, base salary is converted from USD to your local currency using a fixed exchange rate.
- Benefits include private health insurance, flexible work hours, a $6,000 annual professional development allowance, a $6,000 mental health support allowance, extended parental leave, ergonomic equipment, 25 days of paid vacation or country-specific time off entitlements, whichever is greater.
- This role will involve travel. There are likely to be 4–6 trips annually to attend team retreats and other events, including several international trips.
We are committed to fostering a culture of inclusion and encourage individuals with diverse backgrounds and experiences to apply. We especially encourage applications from self-identified women and people of colour who are excited about contributing to our mission. The Centre for Effective Altruism is an equal opportunity employer. If you need assistance or an accommodation due to a disability, or have any other questions about applying, please contact jobs@centreforeffectivealtruism.org.
CEA participates in E-Verify for US employees.
We are committed to protecting your data. See our privacy policy https://www.centreforeffectivealtruism.org/privacy for more information.
EVALUATION PLAN
We expect the interview process to include the following steps, subject to minor changes:
1. Application
2. Paid test task 1 (2–3 hours)
3. Short interview
4. Paid test task 2 (3 hours)
5. Final interviews (3–4)
6. 1–2 day work trial
7. Reference checks
Location: United States
About Advantage HQ
Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands.
We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system.
Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth.
We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle.
The Opportunity
We are looking for a commercially driven Head of TikTok Affiliate to build, lead, and scale our TikTok affiliate growth channel.
TikTok has become an important distribution and revenue channel for consumer brands. We see a significant opportunity to help our clients generate incremental sales by building high-performing affiliate ecosystems, recruiting the right creators, and turning authentic creator content into measurable commercial results.
Your mission is to develop a scalable TikTok affiliate operation that consistently drives creator-led sales, increases brand visibility, and delivers profitable growth for our clients.
You will own the entire affiliate growth function, from developing the overall strategy and recruiting high-performing affiliates to managing campaign execution, optimizing creator performance, and driving revenue.
This is not a traditional influencer marketing or social media management role. We are looking for someone who understands the commercial mechanics of TikTok affiliate marketing and knows how to turn creator relationships into a predictable sales channel.
You will establish the strategy, systems, processes, and team required to scale affiliate performance across multiple consumer brands.
Success means building a high-performing affiliate operation with a strong creator network, consistent sales contribution, efficient campaign execution, and measurable returns for our clients.
What You'll Own
TikTok Affiliate Strategy & Growth
Develop and execute the overall TikTok affiliate strategy across our portfolio of consumer brands.
Establish affiliate growth plans aligned with each client's revenue targets, audience, product positioning, and business objectives.
Identify opportunities to expand TikTok Shop affiliate distribution and increase creator-driven sales.
Develop strategies for open collaborations, targeted collaborations, creator seeding, affiliate promotions, and commission-based partnerships.
Establish scalable approaches to creator acquisition, activation, retention, and performance management.
Identify opportunities to increase affiliate-attributed GMV, orders, conversion rates, and overall channel profitability.
Monitor TikTok's evolving affiliate ecosystem, platform developments, algorithm changes, and industry best practices.
Continuously test new affiliate acquisition strategies, creator incentives, promotional structures, and campaign approaches.
Creator Acquisition & Affiliate Network Development
Build and scale a network of high-performing TikTok affiliates and creators across relevant consumer categories.
Develop systematic processes for identifying, sourcing, evaluating, recruiting, and onboarding potential affiliates.
Establish creator segmentation strategies based on audience demographics, content quality, engagement, conversion performance, and revenue potential.
Build relationships with creators, affiliate communities, talent agencies, and other relevant partners.
Develop targeted recruitment strategies to attract creators who align with our clients' brands and target audiences.
Establish effective affiliate commission structures, incentives, bonuses, and promotional opportunities.
Develop strategies to reactivate inactive affiliates and increase productivity among existing creator partners.
Build a sustainable pipeline of new affiliates to support ongoing campaign growth.
Affiliate Campaign Management & Performance Optimization
Oversee the planning, setup, launch, and execution of TikTok affiliate campaigns across multiple brands.
Develop campaign briefs, promotional strategies, product positioning, and creator activation plans.
Work with affiliates to produce authentic, engaging, and conversion-focused content that aligns with brand objectives.
Monitor campaign performance and identify opportunities to improve creator productivity and sales conversion.
Analyze affiliate-level and campaign-level performance to determine which creators, products, and content formats generate the strongest results.
Optimize product selection, commission rates, promotional offers, and creator incentives based on performance data.
Coordinate with internal creative and media teams to identify high-performing affiliate content that may have potential for paid media amplification.
Ensure campaigns are executed efficiently, with clear timelines, deliverables, and performance expectations.
Revenue Growth & Commercial Performance
Own TikTok affiliate channel revenue targets and overall commercial performance.
Drive growth in affiliate-attributed GMV, orders, and revenue across assigned client accounts.
Establish clear performance benchmarks for creator acquisition, activation, productivity, and retention.
Monitor affiliate commission costs, promotional expenses, and campaign profitability.
Develop strategies to improve affiliate contribution margins while maintaining competitive creator incentives.
Identify underperforming campaigns and implement corrective actions to improve results.
Work closely with Client Services and Growth teams to align affiliate strategies with broader client growth objectives.
Present performance insights, growth opportunities, and strategic recommendations to internal leadership and clients.
Team Leadership & Operational Excellence
Build, lead, and develop a high-performing TikTok affiliate team, including affiliate managers, creator acquisition specialists, and campaign operators.
Establish clear team responsibilities, performance expectations, workflows, and accountability structures.
Develop standard operating procedures, campaign playbooks, and repeatable processes for affiliate operations.
Implement systems for creator sourcing, outreach, onboarding, campaign tracking, commission management, and performance reporting.
Establish quality standards for creator recruitment, affiliate communications, campaign execution, and reporting.
Monitor team productivity and develop training programs to improve affiliate management capabilities.
Identify operational bottlenecks and implement improvements that increase team efficiency and campaign scalability.
Build a culture of ownership, accountability, experimentation, and data-driven decision-making.
Analytics, Reporting & Technology
Establish reporting frameworks to track affiliate performance across brands, campaigns, products, and individual creators.
Build dashboards that provide visibility into GMV, affiliate-attributed revenue, orders, conversion rates, commissions, and creator productivity.
Use TikTok Shop analytics and relevant affiliate tracking tools to evaluate campaign effectiveness.
Analyze creator performance to identify patterns, opportunities, and areas for improvement.
Leverage data, AI, and automation to improve creator discovery, outreach, campaign management, and performance analysis.
Work with internal technology and analytics teams to identify opportunities to integrate affiliate performance data into broader growth reporting.
Use performance insights to continuously refine affiliate strategies and improve commercial outcomes.
Who You Are
You are an experienced TikTok affiliate marketing leader who understands how to build and scale creator-driven revenue channels.
You have hands-on experience with TikTok affiliate marketing and understand the full process, from recruiting creators and structuring affiliate commissions to activating campaigns, optimizing content performance, and driving sales.
You know how to build an affiliate network that delivers commercial value. You understand that having thousands of creators in a database means very little without consistent activation, productive relationships, and measurable revenue contribution.
You are commercially minded and comfortable owning revenue targets, managing campaign economics, and making decisions based on performance data.
You are also a builder and leader. You can establish the strategy, develop the operating model, recruit and manage a team, and create systems that allow the function to scale without relying on manual execution.
You are comfortable working across multiple brands, managing competing priorities, and collaborating with creative, media buying, growth, and client services teams.
Most importantly, you are highly accountable, proactive, analytical, and comfortable taking ownership of a growing business function.
Experience We Value
7+ years of experience in affiliate marketing, influencer marketing, e-commerce growth, creator partnerships, or related performance marketing roles.
Significant hands-on experience managing and scaling TikTok Shop affiliate programs.
Proven track record of driving measurable GMV, affiliate-attributed revenue, and sales growth through TikTok affiliates.
Experience recruiting, onboarding, activating, and managing large networks of TikTok creators and affiliates.
Strong understanding of TikTok Shop Affiliate Center, open and targeted collaborations, commission structures, product seeding, and affiliate campaign management.
Experience developing affiliate acquisition, activation, retention, and performance optimization strategies.
Strong understanding of affiliate performance metrics, including GMV, orders, conversion rates, average order value, commission costs, and return on investment.
Experience managing affiliate budgets, commercial arrangements, creator incentives, and campaign profitability.
Previous experience leading affiliate teams, managing campaign operators, or building an affiliate marketing function.
Experience working with multiple consumer brands, DTC businesses, or e-commerce clients.
Strong analytical skills and proficiency with TikTok Shop analytics, affiliate tracking platforms, CRM systems, and reporting tools.
Excellent communication, negotiation, and relationship management skills.
Entrepreneurial mindset with a strong bias toward execution, ownership, and measurable results.
What Success Looks Like
Your performance will be measured primarily by the growth, profitability, and operational effectiveness of our TikTok affiliate channel.
Key metrics include:
Affiliate-Attributed GMV:
Total gross merchandise value generated through TikTok affiliate creators.
Affiliate Revenue Growth:
Growth in sales and revenue generated through the affiliate channel across client accounts.
Active Affiliates:
Number Your performance will be measured primarily by the growth, profitability, and operational effectiveness of our TikTok affiliate channel.
of affiliates consistently generating sales and contributing to campaign performance.
Creator Activation Rate:
Percentage of recruited affiliates who publish content and become active campaign participants.
Creator Productivity:
Average GMV, orders, or revenue generated per active affiliate.
Affiliate Conversion Rate:
Percentage of traffic or product interactions that convert into purchases.
Affiliate Contribution Margin:
Profitability of the affiliate channel after commissions, incentives, and related campaign costs.
Creator Retention:
Ability to maintain productive relationships with high-performing affiliates.
Operational Efficiency:
Ability to scale campaign execution and creator management while maintaining quality and productivity.
Team Performance:
Achievement of individual and collective affiliate growth targets.
Why Join Advantage HQ
This is an opportunity to build and lead a major growth channel within a rapidly scaling creator-led growth business.
You will have the autonomy to shape our TikTok affiliate strategy, build a high-performing creator ecosystem, develop the team, and establish the systems required to scale affiliate-driven revenue across multiple consumer brands.
You will work alongside experienced Growth, Creative, Media Buying, Client Services, and Technology teams, with access to a large creator network and proprietary intelligence through Meteoric AI.
We are looking for someone who wants to build a meaningful business function, develop strong industry relationships, and take ownership of a channel with significant commercial potential.
Location
Fully remote.
We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
Compensation will be based on experience, leadership capabilities, and the scope of the role.
If you are excited to build and lead a high-performing TikTok affiliate operation, develop an extensive network of creators, own meaningful revenue targets, and help consumer brands scale through creator-led commerce, we would love to hear from you.
referral partners, and help transform Advantage HQ's partnerships channel into a predictable, scalable revenue engine, we would love to hear from you.
Location: Amsterdam
Workplace: OnSite
About Us
Tebi is building a modern connected hospitality operating system that helps entrepreneurs run their business more intelligently and smoothly. In one seamless platform, Tebi embeds sales, reservations, kitchen, inventory, and payments (as well as all the data that powers it) helping to automate work, streamline operations, and give hospitality owners the clarity and time they need to focus on what matters the most: creating great guest experiences.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is build in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Spain, Italy, Denmark, Germany, Finland, and Ireland.
About the Role
You'll be the engine behind our hiring growth. Most of our roles don't fill from applications: great people have to be found, approached and convinced. As our Sourcing Specialist, you'll own the top of our hiring funnel for sales and engineering roles, from the first message to a candidate who's ready to meet the hiring manager.
You'll also own the candidate experience around it: fast replies, smooth scheduling and honest feedback. That's what makes the best people say yes to us. This is a specialist role: we're looking for someone who loves the search and wants to get really good at it. Our recruiters run interviews, offers and closing, so you can stay focused on finding great people.
What You’ll Do
- Build and run outbound pipelines for sales and engineering roles, especially in cities where Tebi isn't yet known (Munich, Hamburg, Cologne/Düsseldorf, Rome, Milan, Madrid, Barcelona, the Nordics)
- Write messages that get answers, and follow up without being annoying
- Run short intro calls and hand promising candidates to our recruiters with a clear summary, not just a profile link
- Work with our recruiters on the profile for each role: who we want, where they are, what would make them move
- Own your numbers (messages, replies, intro calls, candidates passed on, hires) and share them weekly
- Look after the candidates you source: answer quickly, and give honest feedback to those who don’t move forward after the intro call
- Keep Ashby clean and your hiring data trustworthy: every candidate tracked, every rejection reason filled in.
- Spot what's slowing our process down and fix it, or tell us what to change
What You’ll Need
- 3-5 years in sourcing or recruiting, agency or in-house, with real outbound experience
- A track record of finding people who weren't looking, with examples of roles you filled that way
- Comfort with Boolean search, LinkedIn Recruiter and Ashby
- Clear, direct writing and a good phone manner
- Reliable and organised: you don't let a candidate wait for a reply
- Curiosity about AI tools and how they can make sourcing faster and better
- Fluent in English. Dutch or other EU languages are a are a plus
People who succeed at Tebi are independent, curious and passionate about hospitality. If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers.
Benefits:
- Start-up equity
- Competitive salary
- Lunch in the office
- Flexible time off
- Team events
What is Restaurant Software?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy.
How we use AI at Tebi
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.
Location: Singapore
Workplace: hybrid
Product Director – FX & Accounts
Reports to:
Chief Product Officer
Location:
Singapore (will consider London)
The Role
We are looking for a Product Director to lead FX and Accounts, the part of Sokin's product that helps businesses convert and manage the money they have in the platform. At Sokin, we are building a world-class product team that can help us remove the borders, barriers and burdens from global business.
You will coordinate the product offering across FX and Accounts: to increase more volume and transaction flow and lead our currency risk management product suite.
You will start as a hands-on builder. For an initial period you will lead the new currency hedging product yourself, as an individual contributor, while the existing teams continue under their current leads. Once the initial integration is complete you will work with the team leads to reshape the group and take on the full leadership of the area.
We place a high value on curiosity. The best Product Managers here are endlessly inquisitive about our customers, our data and how money really moves.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we're simplifying global business - so businesses thrive wherever they choose to grow. We deliver this across:
Global payments and receivables
Foreign Exchange (FX)
Treasury management
Finance reconciliations
We are expanding rapidly with an established presence across EMEA, APAC and North America. Backed by strong global infrastructure and industry-leading partners, we're redefining how businesses move money around the world.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing fast. We're building a team of exceptional people who share our ambition to transform the future of global payments.
What You'll Lead
FX and Accounts brings together two existing groups. Conversion & Rates covers our spot FX and rate engine, FX intelligence and currency risk management, and the stablecoin conversion experience. Treasury, Accounting & Earn covers treasury management, accounting automations, controls and approvals, and earn. Both are led by experienced product leaders; you will coordinate the offering, hold them to outcomes and make the trade-offs between them.
You need real depth in FX, treasury or financial markets, detailed knowledge of how currency hedging strategies are used to manage treasury, and the judgment to adapt what you have done elsewhere to a company that is still building its product organisation.
What You'll Do
Own the number: increase Hedging flow as a share of total payment volume, and coordinate growing balances held, treasury adoption and earn revenue
Build the hedging product as an individual contributor in the first phase, taking hedging from pilot to a scaled, commercially repeatable proposition
Define the KPI system for the area (conversion, spread and take rate, adoption, retention, balances) and run the operating cadence that forces focus and learning
Partner with Treasury and liquidity providers on pricing and spreads, and get within reach of best-in-market rates while protecting unit economics
Ship FX intelligence and an agentic advisory layer that helps Finance Directors decide when to act, rather than dashboards that get ignored
Shape controls, approvals and accounting automations so that holding and moving money in Sokin fits the way finance teams actually work
Lead and develop the Product Directors, Group Product Managers and Product Managers in the area, raising the bar on judgment, craft and pace
Create alignment across Product, Engineering, Design, Sales, Treasury and Compliance without consensus theatre, and work with the wider Product Leads on shared journeys
Work from Sokin's Jobs to Be Done catalogue: describe the jobs the finance teams, treasurers and controllers in your area and internal users hire your product for, the outcomes that matter, and the evidence behind them, and keep that picture current
Position the area to win against tier-1 banks, institutional FX providers and hedging specialists
What We're Looking For
Proven senior product experience in FX, treasury or financial markets, in a fintech or a financial institution, including leading other product leaders
Deep understanding of FX execution: rate engines, spread management, liquidity relationships and wholesale pricing mechanics
Experience building, or working closely with, hedging or structured FX products such as forwards and options
Commercial fluency in FX margin and treasury economics: you understand what it takes to win and keep flow, including with tier-1 bank relationships
A track record of translating complex financial concepts into products that Finance Directors and treasury teams actually use
Strong cross-functional leadership across Product, Engineering and Design, and the ability to manage senior stakeholders
Comfortable in a scaling business where the product organisation is still being built: hands-on when needed, strategic when it matters
Adaptable, not dogmatic: you do not assume your old playbook is the right one here, and you ask why before applying solutions
Ruthlessly prioritising, outcome-focused, collaborative but opinionated
Nice to have: familiarity with agentic or data-driven advisory products, understanding of stablecoin on and off-ramps in a regulated context, and experience in earn or yield products
Curious and inquisitive: you ask why before you build, dig into the data and the customer's real situation, follow questions past the first answer, and are never satisfied with 'that's how it has always been done'.
Comfortable using AI in your role: you use AI tools as a matter of course to research, draft, analyse and prototype at speed, and you stay fully accountable for the result. AI is a tool that sharpens your judgement and never replaces it: you check what it gives you, and the thinking stays yours.
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
Enterprise Efficiency builds internal products and platforms that power how our company operates globally.
We are looking for a Senior Product Manager to own and improve our Payroll, Global Compensation, and Leave and Absence systems. You should bring deep, hands-on expertise in at least one of these domains, along with a working understanding of the core processes, system capabilities, and interdependencies across the other two.
You will partner closely with People, Payroll, Total Rewards, Finance, and Engineering to translate complex policies and operational requirements into reliable, intuitive, and scalable products. This is a hands-on product role, with ownership from problem discovery and process design through delivery, adoption, and continuous improvement.
Professional working proficiency in both English and Mandarin is required for product documentation, meetings, and cross-functional collaboration.
What You’ll Be Doing
Turn HR domain expertise into effective products.
Understand the policies, operational processes, and user needs across Payroll, Global Compensation, and Leave and Absence. Work with domain specialists to translate these into clear product capabilities that simplify work for employees, managers, and operational teams.
Own the product roadmap for your scope.
Partner with People, Payroll, Total Rewards, and Finance stakeholders to prioritize system foundations and efficiency opportunities.
Redesign end-to-end workflows.
Improve processes such as payroll input validation and reconciliation, compensation reviews and changes, and leave requests and balance management. Define clear business rules, effective dates, approvals, exceptions, and ownership, with support from the relevant domain experts.
Connect HR systems and strengthen data integrity.
Partner with engineering to integrate HRIS, payroll providers, compensation tools, and leave systems, improve data consistency, and deliver connected user experiences with appropriate permissions and audit trails.
Improve efficiency through automation and AI.
Work with internal stakeholders to identify and implement practical solutions that reduce repetitive work and improve accuracy and decision quality.
Lead delivery, adoption, and business outcomes.
Align engineering, design, and functional owners from discovery through rollout and continuous improvement. Measure results through cycle time, manual effort, accuracy, adoption, and control effectiveness.
What We Look For In You
5+ years of experience in product management or closely related enterprise product roles, with substantial experience delivering HR or People systems.
A track record of independently owning enterprise products or major product initiatives from discovery through launch and adoption, with measurable improvements in operational efficiency, accuracy, or user experience.
Deep, hands-on expertise in
at least one
of the following domains:
Payroll, Global Compensation, or Leave and Absence
, including its business processes, policy rules, data dependencies, and operational exceptions. A working understanding of the core processes and system capabilities in the other two domains, including how all three connect, is required.
Demonstrated ability to translate complex HR policies and operational processes into clear product requirements, workflows, data models, and acceptance criteria.
Strong product judgment, with experience defining roadmaps, resolving competing priorities, and evaluating build-versus-buy options in partnership with business and engineering teams.
Technical fluency in enterprise integrations, data dependencies, identity, permissions, and auditability.
Strong communication and stakeholder management skills, including the ability to challenge assumptions, explain tradeoffs, and build alignment across teams.
Ability to work effectively in both English and Mandarin, including writing product documents, participating in meetings, and collaborating across teams.
Nice to Haves
Experience with Workday, Oracle HCM, SAP SuccessFactors, UKG/Kronos, or equivalent HR systems and payroll platforms.
Experience delivering cross-border or multi-country projects, including coordinating teams across regions and managing local requirements.
Experience deploying AI or agent capabilities into production workflows and measuring their business impact.
Experience in financial services, crypto, payments, or another environment with demanding control and audit requirements.
Experience consolidating fragmented HR tools and improving data quality and ownership across systems.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Responsibilities:
— Obtain all necessary technical information and project details based on discussions between the sales team and customers.
— If the information received is insufficient, conduct site surveys together with the Marketing and Training Specialist and discuss project requirements directly with the customer.
— Determine the most suitable scaffolding system to meet the customer’s technical and operational requirements.
— Develop project-specific scaffolding solutions and perform all necessary structural calculations and checks.
— Prepare detailed technical drawings in accordance with the applicable standards after completing and verifying the structural design.
— Prepare accurate material lists and quantity take-offs for each project.
— Submit completed technical drawings and material lists to the relevant sales representative within the required timeframe.
— Prepare the technical specifications and cost calculations for projects and ensure that quotations are submitted to customers on time.
— Provide technical training to customers and partner companies.
Location: Philippines; South Africa; Ethiopia; Egypt; Morocco; Pakistan
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
Location: Remote,
Job Summary
We make complex things simple. In the fast-paced world of property, our mission is to make it easy for people to sell, let, buy, and finance their homes while ensuring no opportunity is missed. As a Business Development Executive, you will be the engine of our growth. You are the first point of contact for homeowners, landlords, and buyers, acting as a curious and organized consultant who uncovers needs and creates seamless pathways to their property goals. If you are a confident communicator who thrives on turning conversations into appointments, this is your opportunity to play a pivotal role in an independent agency’s success.
Key Responsibilities
Lead Generation:
Proactively identify and create opportunities for homeowners looking to sell and landlords looking to let by mining our CRM and following up on past inquiries, expired listings, and new web leads.
Appointment Setting:
Qualify customer needs and book market appraisals (valuations) for the sales and lettings teams, ensuring calendars are managed efficiently.
Finance & Legal Referrals:
Identify customers who require mortgage, remortgage, or conveyancing services and, with their consent, introduce them to our specialist partners.
Pipeline Management:
Track every referral through to the final outcome, ensuring consistent follow-up and high conversion rates.
Client Communication:
Act as a bridge between the market and our clients by providing prompt, professional feedback to vendors and landlords regarding viewings and market activity.
Data Integrity:
Maintain meticulous records within our CRM system, logging every call and note to ensure data accuracy and compliance with contact preferences.
Campaign Execution:
Work closely with the Managing Director to run targeted outreach campaigns and report on weekly activity against KPIs.
Requirements
Experience in estate agency, lettings, or a dedicated sales development role.
A proven track record of referring mortgage or conveyancing leads.
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
🎯 Performance-based bonuses and incentives
🧠 Ongoing training, mentorship, and sales development support
Location: Egypt
ABOUT THE ROLE
Cincom is bringing Level 1 support, hosting support and infrastructure together into one 24/7 Service Operations function, reporting directly to the COO. It covers all of our main product lines, including CPQ, Eloquence, Cincom Smalltalk, Mantis, Supra and Control, along with the customer environments we host and manage and the infrastructure they run on.
Today, these areas work differently from one product to the next. Processes, tools and standards vary in many cases, and too much depends on a few people who know a product or a platform inside out. We want one modern, professional operation that runs around the clock and that customers experience the same way, whichever product they use and wherever/however it is deployed.
We are looking for someone to build this team and lead it. You will set the operating model, lead the three teams, own escalations through to resolution, and put the tooling, processes and measures in place to run Service Operations as a true 24/7 managed service. You will sit on the COO’s leadership team and take on wider operational responsibility as the function matures. It is a senior leadership role, but you will need to stay close enough to the work to know what good looks like and to step in when it counts.
WHY THIS ROLE
This is a new function with a direct line to the COO. You will shape it from the start, with real backing to change how we work and a clear mandate to build a professional service that customers value. It is also a role with room to grow: as the function matures, we expect you to take on wider operational responsibility across the business.
The role is remote and the location is open. Because Service Operations runs 24/7, you will take part in senior escalation cover for major incidents, and potentially travel occasionally to meet the team and customers.
KEY RESPONSIBILITIES
Team Leadership & People Management
Lead the three teams that report to you, specifically, Level 1 Support, Hosting Support and Infrastructure Management, and build and retain Level 2 knowledge over time.
Build out the Level 1 team, starting with a new team being established, and make sure it works hand in hand with our existing product support specialists in the Cincom business.
Hire, develop and coach the team, and cross-skill people across products and platforms so we are not reliant on any one person.
Set clear objectives, give regular feedback, and build a team that takes ownership of the customer’s problem.
Operational Leadership
Sit on the COO’s leadership team and contribute to decisions across engineering, delivery and operations.
Deputise for the COO on operational matters when needed, and take on wider operational responsibility as the function matures.
Own the Service Operations budget, including hosting and infrastructure costs, and help deliver against the business’s cost and efficiency targets.
Manage key operational suppliers and contracts, working with the COO and PartnerOne Group procurement and IT where Group agreements apply.
Building a 24/7 Service Operations Function
Design and run Service Operations as a true 24/7 service, with coverage, rotas and on-call arrangements that match our customer commitments.
Build out-of-hours models that make good use of the team, without burning people out.
Replace product-by-product ways of working with one consistent model for intake, triage, severity and prioritisation.
Bring in modern support practice, including ITIL-aligned incident, problem and change management and knowledge-centred support.
Build a proper Managed Services approach for our hosted platforms, working across the Hosting Support and Infrastructure teams and with the Client Success Team for our key accounts.
Escalation Management to Level 2 and 3
Own the escalation process from Level 1 into Level 2/3: product engineering teams for product issues, and Services consultants for issues in project deliverables, where necessary.
Set clear criteria for when and how issues escalate, so they arrive with the right information, and nothing gets lost in the handover.
Track every escalated issue through to resolution, keep customers informed, chase when timescales slip.
Review escalation trends with the product heads, push recurring issues back for permanent fixes and inclusion in roadmaps and make sure what we learn is captured in the smart knowledge base.
Hosting Support
Hold overall accountability for the customer environments Cincom hosts and manages, delivered through the Hosting Support team, and stay engaged with customer hosted deployments and associated metrics.
Make sure hosted services meet their commitments on availability, monitoring, backups, patching, disaster recovery and incident response, around the clock, providing a true Managed Service.
Turn hosting into a consistent, repeatable managed service that our commercial team can understand and sell with confidence.
Infrastructure
Lead the Infrastructure team and own the hardware and deployment design for hosted and on-premise customer environments. Software design stays with the product engineering teams.
Set infrastructure standards and reference architectures for each product, covering capacity, resilience, security and cost.
Plan capacity and sizing with the product and project delivery teams, so customer environments are built right first time.
Keep our cloud and infrastructure estate, including Azure and Kubernetes, secure, patched, documented and cost-effective.
Tooling, Automation & AI
Make Zoho Desk the single platform for support, configured properly and used consistently across every product, with integrations into other Cincom operational platforms as required.
Build and maintain a knowledge base (working with Cincom designated AI tools) that customers and the team actually use and expand self-service and automation where it saves everyone effort.
Work with our AI team to explore and develop AI-assisted Level 1 support, including local-language support, with validation before answers reach customers.
Performance, Reporting & Compliance
Set and track SLAs and internal service levels for response and resolution, by severity.
Report on ticket trends by product, customer, region, severity and SLA tracked resolution time, alongside hosting availability and infrastructure cost, not just ticket status, and review them monthly with the COO.
Lead the response to major incidents, with clear and timely communication to customers following a well-documented process.
Make sure support, hosting and infrastructure processes provide the evidence we need for ISO 27001 and SOC 2, and support our obligations to customers in regulated sectors.
Requirements
WHAT WE'RE LOOKING FOR
Essential Experience
Experience leading support, hosting or infrastructure operations for enterprise software customers, ideally across more than one product.
Experience leading several teams through team leads, at senior management level.
A track record of building or reshaping a support or operations function, not only running an existing one.
Experience running or building a 24/7 support operation, including on-call and potential follow-the-sun models.
Experience managing escalations into engineering teams and holding them to agreed timescales.
Experience running SLA-based support for business-critical customer systems.
Experience owning an operational budget, including hosting and infrastructure costs.
Technical Knowledge
Strong grounding in incident, problem and change management (ITIL or equivalent).
Solid understanding of hosted and cloud infrastructure, Azure or similar, including monitoring and alerting, high availability, backup and disaster recovery, and management of guaranteed up-time.
Familiarity with containerised deployments such as Kubernetes, and with infrastructure-as-code.
Comfortable with service desk platforms, reporting and automation.
Leadership & Interpersonal Skills
Calm and clear with customers and senior colleagues, especially when things go wrong.
Uses data to manage performance and to make the case for change.
Builds trust across Engineering, Delivery and Client Success, and gets things done without relying on authority.
Thinks beyond their own function, and is comfortable representing operations at leadership and Group level.
Fluent Business English communication.
Desirable
Hands-on experience with Zoho Desk or a comparable service desk platform.
Experience introducing AI-assisted support, knowledge-centred support or self-service.
ITIL 4 certification.
Additional languages, particularly French, German, Italian.
Experience supporting customers in regulated sectors such as financial services and insurance, and familiarity with ISO 27001 and SOC 2.
Experience with cloud cost management or FinOps practices.
Benefits
Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law)
Full-time role
Availability for occasional short travels
Payment in USD
Equipment provided by the company
Contractor fee range - $3,900–$6,000 USD per month
Equal Opportunity Employer
PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
AI Use Disclosure
During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights.
This job posting is for an existing vacancy.
Location: Abu Dhabi, United Arab Emirates
We Are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
The Role
Due to continued growth and demand, EnerMech are expanding our existing team with the addition of a Business Development Manager. This is a permanent role, reporting to the VP for Growth and will support our
Lifting Solutions
Business Line for the Middle East region.
Our Lifting Solutions business delivers a full suite of crane services, including maintenance, operations, spares management, crane management, overhaul, and design & engineering. It also includes the delivery of cutting-edge inspection services for cranes and lifting systems.
The role will be responsible for identifying, pursuing and securing profitable commercial opportunities for EnerMech whilst strategically positioning EnerMech as the trusted partner for leading customers in the industry.
Responsibilities
Lead customer identification and engagement to win new business opportunities aligned with the corporate strategy, agreed business plan(s) and the Business Forecasting Tools (BFTs)
Develop a reliable and visible pipeline of project opportunities (sales funnel) across the full BD life-cycle (customer ‘mapping', lead generation, opportunity qualification, opportunity pursuit and capture as well as on-going account management and forecasting)
Provide input into opportunity qualification, win strategies, commercial discussions with direct input into and business development leadership of bids
Represent EnerMech to customers, partners and to the wider market at industry events, through thought leadership and via external strategic marketing campaigns
Harness and champion multiple areas of EnerMech's capability (technical or geographic) to achieve better outcomes (cross selling)
Be actively involved in work winning throughout the entire bid process (identification to award and including post award) and in particular be involved in the win strategy for any bid as required through the provision of critical input
Requirements
To be successful in the role you will ideally have a background within the Lifting Solutions industry and be established from a client/customer perspective.
You will also have demonstrable experience in developing and implementing target customer pursuit and key account plans.
You will be someone who generates new ideas and is good at turning concepts into practical solutions as well as having an entrepreneurial mind, who identifies opportunities before being asked.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
Location: Houston, United States
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore.
Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services.
At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide.
Overview
The Payroll and Benefits Lead is a critical role with EnerMech Mechanical Services, Inc. and will be expected to oversee and manage all aspects of payroll and benefits processes for the US, Canada, Guyana and Trinidad. The Payroll and Benefits Lead will manage all aspects including payroll using ADP (Workforce Now) for US and Canada and Micropay for Guyana and Trinidad, expense report and per diem processing and entry, payroll accuracy, processing, compliance reporting, statutory compliance (reporting and documentation), workers compensation reporting and audit, collaborating with HR department for payroll and benefits matters. This role involves ensuring compliance with regulations, assisting employees with benefits-related inquiries, and collaborating with HR team. This role will require the ability to work with sensitive and confidential data and the ideal candidate will have high emotional intelligence.
Main Responsibilities & Key Result Areas:
Payroll
Manage multi-state Payrolls within the US, Canada payroll, and Guyana and Trinidad payrolls, including garnishments, benefits, and taxes consistent with company policies and federal and state wage and hour laws
Supervise the collection, protection, confidentiality, and maintenance of payroll information, systems, calculation, and data entry
Process employee new hire, transfer, promotion, and termination information
Prepare and process bi-weekly payroll in a timely and accurate manner
Handle pay levies, wage garnishments, or any other payments as required by a court of law
Work closely with Human Resources to process paid and unpaid leaves of absence, wage adjustments, classification changes, and deduction modifications
Reconcile time sheets payroll data for field and office employees, update employee pay and benefit rate changes and resolve any payroll discrepancies
Process additional employee pay through the payroll system including expense reports, per-diems and annual bonuses
Manage and process payment to the employee retirement services (401k) plan.
Manage year-end payroll processes, including recording taxable fringe benefits
Reconcile and distribute employee W-2’s and file with associated state and federal agencies
Manage payroll compliance to federal, state, and local legal requirements including the Fair Labor Standards Act (FLSA) overtime exemptions, Family Medical Leave Act (FMLA), Americans with Disability Act (ADA), and Affordable Care Act (ACA)
Create and maintain a payroll procedure manual
Stay up to date with all laws and regulations regarding payroll and payroll taxes, including SUI, social security taxes, and wage data
Perform periodic audits on employee salaries, deductions, and taxes. Report any issues to the Head of Human Resources and Human Resources team
External financial and other audits – As needed, assist with requests for external audit and other audits
M&A assistance – As required, assist Financial Controller and Assistant Controller (along with external consultants if used) with due diligence of all new and proposed acquisitions, including ensuring proper purchase accounting
Benefits
Administer and maintain employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
Research and analyze benefits plans to recommend improvements
Ensure compliance with federal and state regulations governing employee benefits
Conduct employee education sessions on benefits enrollment and changes
Perform audits of benefits data to ensure accuracy and compliance
Prepare reports on benefits usage, costs, and trends for management review
Requirements
5+ years of Payroll systems and Benefits Administration experience
Minimum 2 years work experience in payroll lead role required
ADP – Workforce Now experience required
Micropay experience is preferred
MS Office Proficiency – Excel is critical
Degree in Accounting or other Business/Human Resources related field is preferred
Direct payroll lead or manager experience in similar industry
International payroll experience is a huge plus
Experience with fringe benefits/certified payrolls is required
Health & Wellness Programs – Knowledge of medical, dental, vision, and wellness benefits.
Retirement Plans – Familiarity with 401(k), pension plans, and other retirement savings options
Insurance Policies – Understanding life insurance, disability insurance, and voluntary benefits
Compensation & Benefits Strategy – Ability to align benefits offerings with company goals and employee needs
QHSE Compliance – Awareness of workplace safety, occupational health, and environmental regulations
Market Trends & Benchmarking – Keeping up with industry trends to ensure competitive benefits packages
Benefits
At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects.
We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business.
Diversity & Inclusion
EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.
seniorLondon
leadKyiv, Ukraine
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ГибридleadPorto; Make sure escalations, incidents and open work hand off cleanly across time zones, so nothing stalls or drops; For remote employees located outside CA and NY, salary may vary based on location and local market conditions
Belgium; France; Germany; Italy; Netherlands; Portugal; Spain; United Kingdom
Belgium; France; Germany; Italy; Netherlands; Portugal; Spain; United Kingdom
УдалённоWe’re open to candidates from a range of marketing, communications, media, and brand backgrounds; We prefer applicants who are able to work in time zones between US Pacific Time and CET
headUnited States
ОфисAmsterdam
ГибридSingapore
seniorHong Kong, Hong Kong SAR; Singapore, Singapore
УдалённоPhilippines; South Africa; Ethiopia; Egypt; Morocco; Pakistan
УдалённоheadEgypt
Abu Dhabi, United Arab Emirates; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities
leadHouston, United States; We welcome applications from candidates of all backgrounds and experiences