Location: Porto, Portugal
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
Are you open, communicative, and passionate about technology and customer support? Join our Customer Support Team as a
Customer Support Specialist
and help our customers solve their IT challenges while delivering an outstanding customer experience.
Provide professional support to our customers via phone, email, ticket system, and chat, addressing technical, administrative, and account-related inquiries.
Assist customers with topics such as software usage, onboarding, licensing, subscriptions, invoicing, and account management.
Analyze customer issues, identify solutions, and provide clear guidance to ensure a smooth customer experience.
Support customers in understanding and effectively using our software solutions.
Conduct online demonstrations of our products and highlight functionalities that address customers’ individual needs.
Prepare tailored offers and support customers throughout their journey with TeamViewer.
Collaborate closely with internal teams to resolve customer requests and continuously improve the customer experience.
Contribute to delivering a high-quality customer experience by building strong relationships with our customers.
Requirements
Fluent in
Italian and English
; additional languages are a plus.
Strong interest in technology, software, and IT environments.
Ability to quickly understand software products and explain technical concepts to customers with varying levels of expertise.
Strong communication, customer engagement, and problem-solving skills with a customer-focused mindset.
Comfortable working with Windows and macOS environments and learning new technologies.
Ability to support customers across various topics, including technical inquiries, onboarding, licensing, subscriptions, invoicing, and account-related requests.
Strong analytical skills with the ability to balance technical and administrative tasks.
Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment.
Self-motivated, curious, and eager to continuously learn and develop.
Previous experience in customer support, technical support, SaaS, IT services, or another customer-facing role is an advantage.
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Public transport friendly
offices
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular
Team events
and company-wide celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
work time
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Job Location: Paris
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
For France based hires:
Estimated annual salary is between €112,000 - €176,000.
This role is labelled CSP 3-2 and has a coefficient of 210, as per the SYNTEC Collective Bargaining Agreement.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Brazil, Chile, Colombia
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A leading American financial services corporation and operator of a premier global stock market. Serving as the primary listing venue for major technology and growth-oriented companies, the organization also acts as a top-tier financial technology provider, delivering data analytics, market surveillance, and index licensing to institutional clients worldwide. To drive digital modernization, the platform integrates advanced cloud infrastructure and Generative AI to streamline cross-border listings, trading workflows, and global regulatory compliance.
What You’ll Do
Collaborate with cross-functional teams to translate business requirements into ControllerView configurations
Support the design, implementation, and enhancement of AXIOM regulatory reporting solutions
Analyze and optimize data flows, transformations, and reporting processes
Perform data mapping, reconciliation, and data-quality validation
Support regulatory report generation and exception-management processes
Participate in business-process modeling and documentation
Collaborate with stakeholders across business, risk, compliance, and technology teams
Ensure adherence to regulatory requirements and reporting standards
Identify opportunities to improve operational efficiency and data quality
What You Bring
Proven commercial experience with AxiomSL experience as an Implementation Consultant, Configurator, Business Analyst, or in a related role
Experience implementing regulatory reporting solutions or delivering localized customizations
Strong analytical and problem-solving skills
Proficiency with data-analysis tools and techniques
Excellent communication and interpersonal skills
Ability to collaborate effectively with cross-functional teams
Experience with business-process modeling and documentation tools
Advanced English proficiency
Intermediate Spanish proficiency is considered a plus
Hands-on experience with ControllerView
Knowledge of data models and metadata management
Experience developing rules and configuring workflows
Knowledge of data mapping and transformation
Understanding of data lineage and data-quality controls
Experience with reconciliation processes
Knowledge of regulatory report generation and exception management
Strong understanding of data-management concepts, including: SQL fundamentals, Database design, ETL processes, Data-quality management, Data reconciliation
Bachelor’s degree in Business Administration, Information Technology, or a related field
MBA or relevant certification, such as CBAP, is considered an asset
Nice to have
Experience working within managed cloud environments
Previous experience supporting capital markets platforms and regulatory initiatives
Experience within highly regulated banking environments
Knowledge of enterprise data-governance practices
English level
Advanced
Work Type:
Remote
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Mumbai, India
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are seeking an Enterprise Account Executive, Industries - BFSI to pioneer Anthropic's enterprise AI adoption across India's banking, financial services, and insurance sector. You will build our presence from the ground up, securing transformative deals with leading banks, NBFCs, insurers, and fintechs, and establishing Anthropic as their trusted AI partner for digital transformation. You will navigate the complex, regulated environment of Indian financial institutions and position Claude as the AI solution that drives both efficiency and innovation while maintaining the highest standards of safety and reliability. As one of our first industry specialists in India, you will shape our BFSI go-to-market strategy and build the playbook for how Anthropic serves financial institutions, working closely with global teams while adapting our approach to local market dynamics. This position is based in Bangalore, Mumbai, or NCR, with travel across India.
Key responsibilities
Establish Anthropic's enterprise presence across India's BFSI sector, including public and private sector banks, NBFCs, insurers, asset managers, and fintechs
Develop BFSI-specific strategies that account for RBI, IRDAI, and SEBI requirements, data localization needs, and sector compliance standards
Build relationships with key stakeholders, including CXOs, Chief Risk and Compliance Officers, digital transformation leaders, and innovation heads at India's top financial institutions
Create the India BFSI playbook for enterprise AI adoption, documenting successful approaches that can scale across the region
Own end-to-end sales cycles for complex, multi-stakeholder enterprise deals, often involving board-level decisions
Drive strategic expansion within lighthouse accounts that can serve as references for the entire BFSI industry
Navigate procurement processes unique to Indian financial institutions, including vendor risk assessments, rate contracts, empanelment procedures, and multi-year agreements
Collaborate with system integrators and consulting partners who often influence technology decisions at banks and insurers
Co-innovate with customers to develop BFSI use cases, from vernacular customer service and fraud detection to credit underwriting and automated compliance reporting
Understand sector-specific challenges such as financial inclusion, legacy core banking modernization, and data security in regulated environments
Position AI strategically within the context of Digital India initiatives and financial sector modernization programs
Ensure successful deployments that can scale from proof-of-concept to enterprise-wide implementation
Partner with global product teams to prioritize features critical for Indian financial institutions, such as multi-language support, data residency, auditability, and integration with local systems
Collaborate with legal and compliance teams to navigate India's evolving AI and data protection regulations
Provide market intelligence on competitive dynamics, pricing expectations, and emerging BFSI use cases unique to India
Build internal alignment between Anthropic's global strategy and India's market requirements
Minimum qualifications
15+ years of enterprise sales experience in the Indian market, with a proven track record of closing large, complex deals, ideally across BFSI sector
Deep understanding of how Indian financial institutions operate, including decision-making processes, budget cycles, and stakeholder dynamics
Experience selling transformational technology (Cloud, AI/ML, Digital Transformation platforms) to Indian enterprises
Established relationships with senior executives across banks, NBFCs, insurers, or fintechs
Understanding of the Indian regulatory landscape, including RBI, NSE, IRDAI, and SEBI requirements, data protection laws, and sector-specific compliance
Consultative selling expertise, with the ability to position AI as a strategic business driver rather than just a technology solution
Complex deal structuring experience, including multi-year contracts, phased deployments, and outcome-based pricing
Technical acumen to engage credibly with CTOs, architects, and data science teams
Cross-cultural communication skills to work effectively with both Indian stakeholders and global teams
Entrepreneurial mindset and the ability to build a market from scratch with limited local resources initially
Patient yet persistent approach to long enterprise sales cycles, while maintaining momentum
Preferred qualifications
Experience selling directly into large Indian banks, insurers, or financial conglomerates
Relationships with Indian system integrators such as TCS, Infosys, Wipro, and HCL, particularly their BFSI practices
Familiarity with Indian business groups and conglomerates, and how decisions flow within these complex organizations
Track record of first-in-market roles or launching new products in India
Domain expertise in areas critical to Indian financial services, such as UPI payments, core banking systems, KYC/AML compliance, Aadhaar integration, or insurance underwriting
Knowledge of government initiatives such as Digital India and their impact on financial sector technology adoption
Experience navigating public sector bank and PSU sales processes is a plus
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Bulgaria, Hungary, Poland
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
The leading provider of vehicle lifecycle solutions, with headquarters in Chicago, enables the companies that build, insure, and replace vehicles to power the next generation of transportation. Its platform delivers advanced mobile, artificial intelligence, and car technologies. It connects a network of 350+ insurance companies, 24,000+ repair facilities, hundreds of parts suppliers, and dozens of third-party data and service providers. The customer's collective solutions enhance productivity and help clients deliver better experiences for end consumers.
What You’ll Do
Design and implement end-to-end document intelligence pipelines on AWS
Develop and optimize ML models for document classification, segmentation, and field extraction
Build scalable data processing systems handling PDFs up to 2000 pages
Collaborate with subject matter experts to create and refine requirements for extraction
Own features from research through production deployment and monitoring
Establish evaluation frameworks and quality metrics for extraction accuracy
What You Bring
Advanced knowledge of Python (native, Pandas, ScikitLearn, Tensorflow or Pytorch, PyStats, Pydantic)
Experience with AWS tools for ML Engineering and ML deployment (Sagemaker, Lambda, Cloudformation/CDK, Step Functions)
Advanced knowledge of SQL and Data Modeling
Experience with GenAI for document intelligence, including prompt engineering, RAG (Retrieval Augmented Generation), multi-modal models (vision + text), and production deployment using AWS Bedrock or Azure OpenAI APIs
Experience in experiment design (power analysis and hypothesis testing)
Proficiency in both written and verbal communication, required for a remote and largely asynchronous work environment
Demonstrated capacity to clearly and concisely communicate complex technical problems and propose iterative solutions
Experience owning a feature from concept to production, including proposal, discussion, and execution
Nice to have
Experience with document processing tools (AWS Textract, Azure Document Intelligence, or similar OCR/layout detection systems)
Experience with PDF and Image processing libraries (e.g. PyMuPDF, opnecv, pillow)
Experience in Machine Learning/ Data Science (e.g., ML algorithm selection, feature engineering, model training, hyperparameter tuning, supervised and unsupervised learning implementation, building a model pipelines, using Machine Learning tools/libraries/frameworks)
Experience working with AWS big data technologies (Redshift, S3, EMR, Glue, etc.)
English Level
Upper-intermediate
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more.
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions.
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs.
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: London
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
ABOUT THE ROLE
Almost any company can produce training video at scale today. Almost none can tell you whether it actually made someone better at their job. We're building the product that closes that gap: an agentic, real-time experience where people practice live, dynamic scenarios, and where organizations finally get genuine signal on readiness, instead of a metric tied to course completion. This is a zero-to-one bet on what comes after content, which is practice, and proof.
You'll own one of two of the domains inside that bet, Surveys and Guidance, from strategy through ship.
WHY NOW
Real-time, agentic AI has only just become good enough to hold a convincing live scenario, and to make sense of what happens inside one. The window to define this category is open now, and we intend to own it.
THE PROBLEM YOU'RE SOLVING
Today, the most a company can do to check whether someone has genuinely learned something is watch them complete a module or pass a quiz. The behaviors that matter in real roles, in real moments, are rarely tested reliably, and what comes back to the business is a thin, lagging signal.
We have the underlying technology to change that. What we need is a product manager who can turn it into something an enterprise will use to prepare its people, and that an end user actually wants to engage with, across two connected domains:
- Surveys - capturing structured, trustworthy signal at scale: how people feel, how they're performing, and where the gaps are.
- Guidance - giving people direction in the moment they need it, live and in context, rather than as a debrief after the fact.
Both sit inside the same bet: give organizations proof of readiness, not just proof of attendance.
WHAT YOU'LL BE DOING
- Owning the multi-quarter strategy for Surveys and Guidance, setting the direction, identifying the right problems to solve, and making the trade-offs needed to deliver against them.
- Defining and evolving the success metrics for both domains, and connecting product outcomes directly to commercial results: retention, expansion, and revenue impact.
- Getting close to the customers who matter most: understanding how they think, where current tools leave them exposed, and translating that into a product direction others can act on.
- Driving a shared understanding of where these product areas are going and why. Engineering, design, R&D, and commercial counterparts should all be able to articulate the strategy and the reasoning behind it.
- Producing written narratives, strategy docs, and PRDs, that move decisions forward and give your team the context to build the right thing without a follow-up conversation.
- Balancing short-term delivery with long-term product health: scoping to reflect execution risk, hitting milestones predictably, and iterating based on evidence rather than opinion.
- Contributing to improvements in product practice across the team, and actively participating in PM hiring.
WHO YOU ARE
You've owned a critical product domain before, one where the stakes were real and the strategy was yours to set, not just execute. You're comfortable operating with autonomy on the what, not just the how, and you have a track record of connecting product decisions to commercial outcomes.
You understand that zero-to-one products in complex domains require you to hold two things at once: the discipline to deliver predictably in the short term, and the judgment to make the right long-term bets while the evidence is still forming. You don't wait for a clean brief. You identify the right problems, form a view, and bring others along.
You're a strong written communicator. Engineering and design partners, commercial leads, and senior leadership should all come away from your docs and updates with a clear understanding of where the domain is going and why, without needing to ask.
You care about the quality of the experience. Real-time, agentic products are unforgiving, and you hold a high bar for what "good" feels like, for the user in the moment and for the customer looking at outcomes.
YOU MAY BE A GOOD FIT IF YOU BRING
- Significant experience in product management, with direct experience owning a critical product domain: setting strategy, not just executing it.
- A track record of connecting product outcomes to commercial results: ARR, retention, expansion, or equivalent.
- Experience with zero-to-one product development in a complex, experience-driven space. You've navigated the ambiguity of a zero-to-one build and have the scar tissue to show for it.
- Experience building agentic or AI-powered products. You understand what makes real-time AI interactions feel natural, and what breaks them.
- Strong written communication: strategy docs, PRDs, and decision memos that others can act on without a follow-up conversation.
- Experience working alongside enterprise buying motions. You'll be close to the commercial team, and that context matters.
We encourage you to apply even if you don't meet every point above. Strong candidates rarely match a list exactly, and we'd rather hear from you.
LOCATION
Flexible, hybrid role based from our London office.
OUR CULTURE
At Synthesia we’re passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here. https://www.notion.so/How-we-work-at-Synthesia-f794caa72f8446efb6be22b551ce0fa2?pvs=21
GLOBAL BENEFITS:
- You will be compensated well with a generous salary and equity.
- You get 25 days of annual leave + local holidays.
- Regular team offsites where you’ll get to collaborate with the product & engineering team in person.
- Work from home budget
- Work from anywhere policy of 60 days per year
- Generous referral scheme
- Enhanced parental leave - maternity leave includes 16 weeks at full pay, and paternity leave includes 5 weeks at full pay (if your country’s government scheme offers more generous support, you receive whichever is greater - our enhanced policy or the local statutory benefit)
BENEFITS SPECIFIC TO UK:
- Private healthcare via AXA for you with a discount for dependants
- 5% pension match
- Team lunches Tuesday-Friday in the office
- Flexible, hybrid role based from our London office.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Location: Lisbon, Portugal or London, the UK
What You’ll Do
The Customer Experience Manager leads the post-sale customer journey, managing everything from onboarding to long-term retention and contract renewals. Acting as both a trusted business advisor and a commercial owner of the account, you will build strategic relationships with stakeholders to clearly articulate ROI and business value and ultimately successfully close renewals maximizing upsells and minimizing churn. You will collaborate tightly with the Sales team to maintain accurate weekly forecasts and contribute to critical engagements like Executive Business Reviews. In addition, you will embed AI-driven optimization into your daily workflows—using advanced data analysis to uncover selling opportunities and automating routine tasks to accelerate customer outcomes and maximize operational efficiency.
Key Responsibilities
Customer Lifecycle & Success
Manage customer engagement across the entire customer lifecycle, from onboarding through renewal.
Be a Trusted Advisor to your customers by helping them adopt the Cloudflare products and services to meet their needs and make them successful
Work with your account teams to plan and execute long term Success Plans with our largest customers to facilitate retention and growth via product and new business unit expansion.
Maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs.
Own or be an active participant in several customer touch points including: Business Value Justification meetings, Business Reviews, and Renewal Meetings, with a track record of successful planning and execution of Executive Business Reviews.
Demonstrate how your customer engagement directly impacts revenue growth and adoption of Cloudflare solutions and services.
Commercial & Renewals
You are ultimately responsible for the retention and growth of your book of business. You will own and drive the renewal including maintaining and reporting an accurate weekly forecast.
Negotiate and execute renewal contracts in accordance with customer objectives.
You will be an expert in deal construction and pricing strategy. You will directly be designing renewals to create a win-win for customers and Cloudflare.
Analyze data and leverage tools to identify selling opportunities and business value.
Drive strong alignment with the Sales team, contributing to team forecasting, planning, and targets.
Cross-Functional & Operational Management
Develop and maintain long-term relationships with stakeholders in your account portfolio.
Work cross-functionally with Product, Engineering, Support,Marketing and other teams to resolve customer business issues and work towards each customer’s stated goals.
Manage customer feedback and product needs by providing feature requests to internal partner teams.
Able to prioritize effectively to handle multiple deals at the same time.
AI Competencies
Generative AI: Mastery of LLMs to rapidly draft renewal communications, synthesize quarterly review data, and prepare executive summaries.
Data Analysis: Proficiency in leveraging AI analytics tools to parse customer usage metrics and instantly highlight up-sell or cross-sell opportunities.
Workflow Automation: Ability to build automations to synchronize CRM data, update weekly forecasts, and trigger lifecycle alerts.
AI Problem Solving: The instinct to view AI as a partner in solving tough problems to keep the Internet moving forward.
Qualifications
Minimum of 3 years of experience in a Customer Success/Account Management role or Inside or Field sales.
Fluency in Hebrew
2+ years of industry experience, with experience in cloud security and/or performance industries preferred.
Bachelor's degree and/or other professional qualifications.
Direct experience in commercial sales, negotiation, and deal closure.
Strong understanding of or willingness to learn about computer networking and “how the internet works,” with network security a plus.
Manage and prioritize competing portfolio demands, aligning internal resources with the highest-impact commercial and retention goals
Expertise in SaaS retention and sales process and excellent knowledge of value driven sales.
Excellent problem solving skills with the ability to creatively achieve resolutions.
Compensation
● For Portugal based hires: Estimated annual salary is between €50,000 - €69,000.
The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote - India
AI/ML Solution Architect
Education & Assessment Platforms
About Pratham International
Pratham International is a US 501(c)(3) established to support learning innovations for children and youth in contexts across the globe. We enable the adaptation and spread of proven and scalable education solutions pioneered in India by Pratham Education Foundation to contexts across the global south through programming and technical assistance tailored to local realities. Today, Pratham innovations reach millions of children annually through partnerships across ~30 countries.
Through the Pratham Shah PraDigi Innovation Centre (PraDigi), Pratham International also seeks to create technology innovations for low-resource communities, and support models aimed at learning for school, work, and life for children and youth. We work on several cutting-edge projects in the domain of Generative AI, Automatic Speech Recognition, and Natural Language Processing.
The team’s innovative technology products include the PadhAI: Reading Assessment App, which uses advanced speech recognition to evaluate children’s reading fluency in 8 Indian languages and 6 global languages; Anytime Testing Machine (ATM), an AI-enabled question generation and grading system that allows learners to be assessed on any topic, anytime; and a suite of AI-powered chatbots designed for diverse learning contexts: from early childhood care, to youth employment readiness, and OCR-based analysis tools that digitize and assess student work at scale.
At Pratham International, we build for the long term. Whether it’s ensuring products are truly accessible across rural India and the global south through languages, building datasets to ensure context and accuracy for products, or gathering feedback from the field. Backed by partners like Google.org, Anthropic, and the Gates Foundation, we are committed to building digital public goods that ensure every child is in school and learning well.
Role Overview
About the work
We design and deliver AI systems that governments and large education programmes can actually run: curriculum-aligned item generation, paper assembly, handwriting OCR, rubric grading, and teacher-in-the-loop review. The work is already live as practice assessment in India and is being built as a national exam platform in Rwanda, with further country programmes behind it.
We are hiring a Solution Architect who sits between discovery and delivery. You will turn messy workshop notes and ministry requirements into architecture a team can build, secure, cost, and operate — RAG and multi-agent systems, LLM-as-judge pipelines, and the cloud/LLMOps layer underneath.
You will
Own solution design from first workshop to a delivery-ready blueprint (services, data stores, trust boundaries, cost, ops).
Architect LLM pipelines: generation, retrieval over curriculum knowledge graphs, standards/duplication/quality judges, constraint-based paper assembly.
Design human + AI workflows with audit, segregation of duties, cycle-pinned config, and no student PII in model calls.
Choose and govern models, prompts, eval gates, and fallbacks (including OCR: Azure primary, secondary fallback).
Shape the Azure/AWS platform: identity, networking, LLMOps/MLOps, observability, and sovereign-hosting constraints.
Run client workshops, write POVs and architecture packs, and stay accountable until the system is in production.
About the work
Pratham International programmes sit at the intersection of pedagogy, public systems, and production AI. The pattern is consistent across countries; the constraints change.
Anytime Testing Machine (ATM) — India, practice and feedback
End-to-end assessment for real classroom conditions: generate curriculum-aligned items, digitise handwritten answers (often photographed on a phone), grade against rubrics, and return feedback a teacher reviews before it reaches the learner. Built for high pupil–teacher ratios, mixed language (e.g. Hindi + English), and uneven connectivity. Pilots have already reached thousands of learners, including Second Chance (women returning for Grade 10). Model quality is measured against expert golden sets, not vendor slides.
National assessment automation
A government-grade exam platform. Phase 1 is item authoring and print-ready paper composition before the exam window. Phase 2 is script intake, OCR at national volume, AI-assisted grading with human confirmation on the pilot, results export, and monitoring/evaluation reporting. Subjects span core and elective streams across the curriculum. Design rules that do not exist in a typical SaaS product: cycle-pinned configuration, embargoed papers, hash-chained audit trails, and integration with national student information and assessment management systems.
Curriculum knowledge graphs
Structured retrieval corpora (concepts + worked examples) that ground generation and judging. This is the standing public-knowledge exception in an otherwise closed exam system, and the seed of a broader education DPI conversation.
AI in TaRL and teacher support
AI tools that help teachers group and teach by learning level, with an RCT-shaped evidence bar. Same product family: human agency stays in the loop; the model is a capacity multiplier.
Country programmes and the three-year direction
Adapt the same engine to new ministries, languages, and exam rules (Kenya and other Global South programmes are in scope). The longer bet is a learning and credentialing engine that recognises competence beyond a single syllabus.
This is not a chatbot brief. It is constrained generation, retrieval, judging, document AI, workflow, and public-sector operations.
Why this role exists
Most enterprise AI dies between the workshop and production. We need one person who owns that gap: someone who can sit with NESA, C4IR, Pratham pedagogy, and engineering in the same week, and leave behind a blueprint the delivery team can execute without inventing policy.
The target profile is a practising AI/ML Solution Architect — not a pre-sales slide owner, and not an infra-only platform engineer. The person should have done all three of these:
Designed GenAI / NLP solutions, PoCs, and client workshops, and can talk to research-grade issues (eval, agent safety, prompt-injection, model-specific behaviour).
Owned the AI platform: LLMOps, MLOps, DevSecOps, SRE habits, cloud migration, and FinOps.
Taken messy discovery and turned it into Azure-centred RAG and multi-agent designs that a security team will accept.
Key Responsibilities
Discovery → architecture
Lead solution workshops with programme, ministry, and engineering stakeholders.
Convert half-formed requirements into service cuts, data stores, sequence diagrams, decision gates, and open-question lists with owners.
Write architecture decision records. When the docs disagree (they will), force a decision instead of coding both.
AI system design
Design LLM jobs as contracts: inputs, JSON schema, temperature, persist prompt hash / model / tokens / latency.
Architect generation grounded in structured curriculum blueprints and knowledge-graph retrieval, not "ask the model for a maths paper."
Design LLM-as-judge banks (cognitive-level, relevance, difficulty, language, fairness, standards, duplication, blueprint compliance) with thresholds, one-repair rules, and golden-dataset release gates.
Design hybrid assembly: constraint solver first, model only on ties and layout exceptions.
Design document AI: primary OCR provider, secondary fallback provider, confidence routing, de-identification before any grading call.
Specify eval: inter-rater agreement, rubric-band exact match, first-pass item acceptance, cost per paper cycle.
Platform, trust, cost
Own the reference architecture on the chosen cloud platform(s): identity, RBAC + segregation of duties, private networking, key management, object storage for scans, vector index, data warehouse for monitoring/evaluation reporting.
Draw trust boundaries. Student PII never crosses the model gateway. Prompts are curriculum + knowledge-graph + blueprint content only.
Put FinOps on the design: token budgets, OCR cost caps, degradation behaviour when a cap is hit, model routing.
Specify LLMOps/MLOps: prompt/version registry, eval regression as a release gate, observability, rollback.
Design for sovereign hosting and exam-cycle operations (embargo, watermarking, append-only audit, cycle-pinned configuration).
Delivery and thought leadership
Stay with the build through the first production cycle. Architecture that cannot be implemented is unfinished work.
Produce POVs, sequence packs, and workshop artefacts that can be reused in the next country.
Mentor tech leads on where the model should stop and the workflow should start.
Success in the first two quarters
First 30 days — Orient
Complete architecture walkthroughs of every live/in-flight system with the current engineering leads; document current state (services, data stores, trust boundaries) as-is, not as-designed
Meet every active stakeholder group once: engineering, programme/domain leads, and any external partner or government-side counterpart
Inventory all open technical decisions and disagreements in existing specs; log each with current owner (if any) and status
Identify the single highest-risk unresolved design question and flag it upward
Day 60 — Diagnose
Produce a current-state architecture diagram covering every major pipeline: data flow, model/LLM touchpoints, storage, and identity/access boundaries
Assign an owner and target resolution date to every open contradiction identified in month 1
Draft a v1 reference architecture for one representative end-to-end workflow: service breakdown, data stores, identity/access model, model gateway placement, and a first-pass cost estimate
Day 90 — Commit
v1 reference architecture is reviewed and accepted by engineering and relevant stakeholders (not just self-signed)
Can walk any core pipeline end-to-end from memory and name every data store, every quality/eval gate, and every trust boundary in it
At least one architecture decision record is published for a previously-contested design question, with the decision forced rather than left open
A first cost model exists for the reference architecture, with at least one identified lever for reducing spend if usage scales
Day 120 — Harden
Core pipeline components (generation, retrieval, judging/eval, or equivalent stages for this domain) have documented contracts: defined inputs/outputs, schema, and logged metadata (model, version, cost, latency)
An evaluation harness exists for at least one component, with a defined pass/fail threshold
A release gate exists that can block a bad prompt, model, or config change from reaching production
Day 150 — Extend
The next major system phase or capability is specified to the same rigor as the first: trust boundaries, failure modes, fallback behavior, and cost caps documented before build starts
FinOps guardrails are in place for at least one production workload: budget ceilings, degradation behavior when a cap is hit, and a routing or fallback strategy
Day 180 — Generalize
A reusable design pattern or adaptation pack exists, separating what is fixed in the architecture from what varies by deployment context (e.g. language, hosting environment, external-system integration, content/domain rules)
At least one engineering or technical lead has been mentored on where model-based logic should stop and deterministic/workflow logic should take over
A second production-readiness review (security, cost, or operations) has been passed on a system this person designed or substantially redesigned
Qualifications and Experience
Must have
8+ years building software or data/AI systems, with recent experience as a Solution Architect, AI/ML Architect, or Principal/Staff Engineer with end-to-end architecture ownership.
Shipped at least one production AI/ML system — RAG, multi-agent, LLM-as-judge, or a comparable classical ML/NLP pipeline at scale — that passed a real security, cost, and operations review, not just a pilot or a slide deck.
Can produce a delivery-ready architecture blueprint: services, data stores, IAM, failure modes, evaluation strategy, and cost model — detailed enough that engineering isn't guessing at intent.
Deep cloud experience on Azure and/or AWS: comfortable defending a landing-zone design, private-endpoint architecture, and a real monthly compute/inference/OCR spend.
Fluent in Python, with hands-on experience in both classical ML (model training, evaluation, feature pipelines) and how LLM APIs, embeddings, and vector search actually behave under production load.
Comfortable running a room with non-engineers — domain specialists, IT stakeholders, monitoring/evaluation teams — and translating fluently in both directions.
Strong written English; this role's output is documentation that functions as a binding technical contract.
Strongly preferred
Azure AI (AI Foundry / OpenAI / Document Intelligence), plus one of AWS (Bedrock, SageMaker) or GCP (Vertex, BigQuery).
LLMOps / MLOps: prompt + model versioning, MLflow or equivalent, eval harnesses, CI that can block a bad prompt.
Document AI / OCR at volume; handwriting and low-quality scans, not only clean PDFs.
RAG over structured knowledge (graphs, ToS, textbooks) and hybrid search, not only naive chunking.
Education, assessment, public sector, or other high-audit domains (health, finance, identity).
Certifications: Azure Data Scientist / Azure Solutions Architect; AWS SAA, ML Specialty, or Data Analytics Specialty.
Experience with agent security: tool-use limits, DLP on egress, prompt-injection evaluation that is model-specific.
FinOps discipline. You have killed a design because it would not survive the token bill.
Nice to have
Microsoft Fabric, Databricks, Semantic Kernel / Microsoft Agent Framework, MCP (Model Context Protocol) tool integration for agentic workflows.
Constraint solvers or exam-blueprint / item-bank systems for automated test assembly.
Multilingual generation and feedback, including code-mixed language pairs (e.g. Hindi–English, Spanish–English, or similar).
Experience standing up golden/eval datasets with subject-matter experts.
Prior work with government data systems, data-sharing agreements, or in-country/sovereign hosting requirements.
What this role is not
Not a research-only post. Publications help; shipping is the job.
Not a pure platform/SRE hire. Infra is part of the design, not the whole design.
Not a prompt engineer who hands off “the architecture” to someone else.
Not a people manager of a large team on day one — you influence through artefacts and reviews.
How we will assess you
We value transparency and respect your time. Our hiring process is designed to evaluate both hands-on technical depth and architectural judgment through practical, real-world tasks.
Stage 1: Application & Knockout Screening
Submit your CV alongside key screening responses
Artefact — send two of: architecture note, eval design, runbook, ADR. Slides without decisions do not count.
Stage 2: Initial Conversation (30 mins)
An introductory screen covering your background, project context and baseline alignment.
An opportunity for you to ask questions about our technical roadmap, partner ecosystem, and vision.
Stage 3: Practical Take-Home Written Assessment (2–3 hours)
Design exercise on a constrained generation + judge + human-review pipeline (we will use a sanitised exam-authoring brief). We want trust boundaries, eval, and cost, not a model-name dump.
Stage 4: Deep-Dive Technical & System Architecture Walkthrough
Walkthrough of a system you shipped: what failed in review, what you changed, what it costs to run.
Stage 5: Final Stakeholder & Vision Alignment
Final conversation with key technical leadership and program stakeholders.
Employment Details
Function: Solutions / Architecture
Reports to: Head of Technology / CTO
Expected Start Date: Immediate
Location: India (remote-first; travel to client workshops as needed)
Experience: 8–13 years (strong 6–8 considered if you have shipped production GenAI)
Engagement: Full-time
Remuneration: Based on candidate’s experience and skillset
Flexibility to work across timezones: Our team spans Latin America to Southeast Asia. Early mornings or late evenings can be a regular part of the rhythm
Why join us?
Impact at Scale:
Your work will directly support the learning journeys of millions of children. With programs active in 31 countries, you will help build Digital Public Goods that bridge the gap for the millions of children across the Global South who still struggle with foundational literacy
Innovation at the intersection of Education and Technology:
Lead the charge in redefining learning and learning processes through technology. You will contribute to the design and development of cutting-edge learning tools and AI-driven initiatives, ensuring EdTech isn’t just a buzzword, but a scalable solution for global equity.
A Culture of Growth and Evidence:
At Pratham, we value rigorous testing and continuous learning. You will have the autonomy to experiment with the latest SOTA models, supported by a 5-year strategic roadmap and funding from partners like the Gates Foundation and Anthropic.
High-Calibre, Mission-Driven Team:
You will work alongside a global team of experts from institutions like MIT, Harvard, and INSEAD. Our alumni have gone on to lead successful startups and international policy shifts, all while remaining dedicated to the goal of “Every Child in School and Learning Well.”
Inclusive and Collaborative Environment:
Join a diverse team that spans Asia, Africa, and Latin America. We value innovative thinking and local expertise, ensuring that the technology we build is deeply rooted in the realities of the communities we serve.
Pratham International is an equal opportunity employer and encourages all qualified people from diverse backgrounds to apply for positions within our organisation, regardless of race, gender, disability or any other status.
Ищем в небольшую игровую команду двух сильных универсальных специалистов: 3D Game Artist Generalist и Senior+ Unity Developer.
Цель команды — быстро превращать концепции мобильных игр в компактные MVP, выпускать их на реальные устройства и в сторы, тестировать gameplay, retention, интерес аудитории и другие ключевые показатели. Процесс разработки включает этапы: концепция → быстрый MVP → тестирование → метрики → Kill / Iterate / Scale → полноценная разработка лучших проектов.
Senior+ Unity Developer:
— оценивать концепцию и предлагать оптимальную реализацию;
— создавать Unity-проект с нуля;
— реализовывать core gameplay, управление, UI и игровую логику;
— строить переиспользуемую архитектуру и модули для ускорения следующих MVP;
— быстро собирать прототипы без лишнего overengineering;
— подключать аналитику, рекламу, IAP и необходимые SDK;
— оптимизировать проекты под мобильные устройства;
— готовить Android/iOS-сборки;
— самостоятельно работать с Google Play Console, App Store Connect и RuStore;
— публиковать проекты, проходить модерацию и исправлять технические проблемы.
Плюсом будет опыт с hyper-casual, hybrid-casual и casual мобильными играми.
3D Game Artist Generalist:
— развивать визуальное направление, собирать референсы и концепты;
— моделировать персонажей, окружение и игровые объекты;
— создавать low-poly / stylized / mobile-friendly модели;
— UV, текстуры, материалы, retopology и оптимизация;
— rigging и базовая анимация;
— простые VFX;
— подготовка ассетов, материалов и prefabs для Unity;
— создание привлекательных артов, рендеров, иконок и других визуальных материалов.
Важно понимать, где качество действительно влияет на тест, а где лучше быстрее проверить гипотезу.
Дополнительная информация:
— команда из сильных универсалов, а не большая студия из узких специалистов;
— на первом этапе главный фокус — скорость создания и проверки MVP.
Задачи:
— Аудит affiliate-функции, выявление возможностей для роста и постановка приоритетов.
— Руководство и развитие команды, построение масштабируемых процессов.
— Расширение партнерской сети в существующих гео и поддержка запусков на новых рынках.
— Оптимизация сделок RS, Hybrid и CPA с акцентом на качество трафика и прибыльность.
— Развитие канала Influencer и построение долгосрочных отношений со стратегическими партнерами.
Требования:
— Опыт работы Head of Affiliates в B2C iGaming или Sports Betting.
— Практический опыт работы с Tier-3 гео.
— Опыт построения команд, улучшения процессов и достижения измеримых результатов.
— Глубокие знания RS, Hybrid, CPA, а также опыт работы с Influencers, SEO и In-App трафиком.
— Уверенное владение данными и экономикой единицы: понимание ценности партнера и прибыльности канала.
— Инициативность и ответственность за реализацию возможностей.
Условия:
— Полностью удаленная работа.
— Конкурентная фиксированная зарплата, зависящая от опыта.
— Бонусы за результаты бизнеса.
Location: Paris
Workplace: Hybrid
ABOUT VOODOO
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.
TEAM
The Engineering & Data team builds innovative tech products and platforms to support the impressive growth of their gaming and consumer apps which allow Voodoo to stay at the forefront of the mobile industry. The Engineering & Data team plays a key role in Voodoo's long-term strategy. It enables Voodoo to both accelerate product diversification and provide a state of the art growth-engine to distribute and scale our games. They create innovative solutions that drive growth with a pragmatic approach, ranging from simple searching to complex machine learning systems.
ROLE
We’re looking for a Senior Security Engineer to join our Engineering & Data team. In this role, you’ll be responsible for a wide variety of topics:
- Security Engineering & Guardrails: Architect, construct, and maintain automated security guardrails and paved paths to foster secure-by-default development environments.
- Shift-Left Architecture Guidance: Collaborate with development teams during the early ideation and design phases to embed secure coding practices and architecture from inception.
- Continuous & Automated Assessment: Develop automated, continuous assessment capabilities that replace manual reviews and scale seamlessly across the business unit.
- Hands-on Code Contribution: Work directly alongside engineers to contribute code for security fixes and paved-path solutions, ensuring security remains the simplest route.
- Self-Service Tooling: Partner with developers to build scalable, self-service security tools that empower teams to detect and remediate risks independently.
- Preventive & Detective Controls: Implement robust preventive and detective controls to deliver ongoing assurance rather than point-in-time security checks.
- Strategic Collaboration & Incident Response: Drive long-term security strategy with key stakeholders while actively participating in periodic on-call rotations for incident support.
- AI-Driven Security Innovation: Utilize AI technologies and methodologies to streamline threat detection, accelerate security evaluations, and advance scalable system protection.
PROFILE (MUST HAVE)
- 5+ years of experience troubleshooting systems, analyzing logs, and automating complex tasks via command-line tools
- 5+ years of experience identifying security vulnerabilities, assessing risks, and constructing mitigation strategies
- 5+ years of hands-on experience with scripting, software development, and security-focused code reviews across standard programming languages
- Demonstrated expertise in recognizing industry-standard security vulnerabilities, understanding threat vector patterns, and applying effective remediation techniques
- Proven track record in a leadership or guidance role, such as a technical lead, mentor, or engineering team lead
- Proficiency in applying threat modeling and comprehensive risk identification methodologies
- Proven track record securing microservices, service-oriented architectures, and web services
- Experience with identity provider servers and authentication protocols (such as OAuth2, OIDC, SAML)
- Experience with penetration testing (pentest) and vulnerability assessments
- Self-starter with strong ownership, accountability, and ability to work autonomously and collaboratively across teams and organizations in a fast-paced environment.
PROFILE (NICE TO HAVE)
- Advocate for security standards with clarity and empathy.
- Familiarity with AI/ML workflows and agents.
OUR STACK
Terraform, Kubernetes, Prometheus, ArgoCD, CircleCI, GitHub Actions, Atlantis, Grafana, Claude Code, Trivy, Conftest / OPA, AWS IAM Identity Center (SSO), Okta, AWS Secrets Manager, AWS KMS, AWS WAFv2, AWS Shield, AWS ACM, AWS GuardDuty, Sealed Secrets, Kyverno, cert-manager
BENEFITS
- Competitive salary based on experience
- Swile Lunch voucher
- Gymlib (100% covered by Voodoo)
- Premium healthcare coverage with SideCare, 100% covered for you and your family
- Wellness activities in our Paris office
- Remote Fridays
Location: Athens, Greece
CENSUS is an internationally acclaimed Cybersecurity services provider. We support the needs of multiple industries, providing IT and OT security assessment services to public and private organizations around the world, including international financial institutions and Fortune 500 companies. Powered by cutting-edge research, scientific analysis, and real-world engineering, we deliver unparalleled security assessment services for software, devices, infrastructure, and organizations. Learn more about CENSUS at census-labs.com.
We are looking for a highly organised and detail-oriented Sales Operations Specialist to support our Sales team with day to day operational and administrative activities.
The position is based in Athens and offers a hybrid working arrangement.
Key Responsibilities
In this role, you will support the Sales team with day-to-day operational and administrative activities, including:
Supporting daily sales operations and administrative tasks.
Maintaining and updating sales-related records and documentation.
Preparing and updating Excel spreadsheets and reports.
Assisting with data entry, organisation and accuracy checks.
Coordinating with internal teams to support smooth operational processes.
Monitoring pending tasks and ensuring timely follow-up.
Supporting the organisation and maintenance of sales-related information.
Requirements
University degree in Business Administration, Economics, Finance, Marketing or a related field.
1 - 3 years of relevant professional experience.
Good to very good knowledge of Microsoft Excel, including formulas, filtering, sorting and Pivot Tables.
Strong analytical and numerical skills.
Excellent attention to detail and accuracy.
Strong organisational and time-management skills.
Good written and verbal communication skills.
Very good command of English, written and spoken.
Ability to work independently as well as collaboratively with different teams.
Proactive, reliable and willing to learn.
Previous experience with CRM/ERP systems is an advantage.
What We Offer
🌱 The chance to be part fast-growing, global cybersecurity company
🤝 A collaborative, purpose-driven team with a strong learning mindset
📈 Competitive salary and benefits, such as but not limited to:
🎂 Birthday Paid Day off
🍪 Coffee, lunch and office snacks free of charge
⚕️Private Medical and Life Insurance covering employees & family members
🎓 Funded certifications & postgraduate programs
🎁 Recognition programs including welcome gift, new year celebration gift, referral bonus and long service vouchers
🌍 Exposure to international teams, leaders, and challenges
💡 Opportunities for professional growth, development, innovation, and more!
CENSUS Provides:
A collaborative work environment:
You will be working among exceptional engineers and systems professionals, highly experienced in the field of Cybersecurity, who value teamwork and knowledge sharing.
An efficient work environment:
You will be provided with access to the necessary technology, training, and resources in order to achieve your goals. CENSUS delivery processes will make sure that the output of your work is of high quality and supported at every step.
An environment for personal development:
Instead of sticking to a rigid task, we purposefully ensure you gain hands-on experience across diverse systems, cloud platforms, and modern AI operations.
A creative work environment:
Our engineers solve challenging technological problems and contribute directly to the tools and infrastructure that protect global clients.
An enjoyable work environment:
Beyond a competitive salary and benefits, we maintain a friendly and enjoyable work environment for everyone, while offering flexibility to work from home when needed..
CENSUS is an equal opportunity employer. The Company does not discriminate on the basis of race, color, creed, pregnancy, religion, gender, national origin, age, disability, marital, or any other legally protected status. The Company also makes reasonable accommodations for disabled employees. Finally, the Company prohibits the harassment of any individual based on their protected status. This policy applies to all areas of personnel actions including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational programs.
Location: London
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
Role Overview
This is a unique opportunity to become the finance lead for a fast-growing startup being built within a major gaming studio.
PuzzlePlay is scaling rapidly, expanding into new markets and growing its user base and portfolio. As the dedicated finance lead, you'll have significant ownership and visibility across the entire business — from treasury through to FP&A, international expansion, product launches and strategic projects.
You'll work directly with the PuzzlePlay leadership and product teams, alongside Group Finance, Tax and Legal. You'll have the autonomy and pace of a startup, backed by the expertise and infrastructure of a larger gaming group.
Most importantly, you'll be building the finance function as the business grows and tailoring it to the needs of both you and the key stakeholders.
What You'll Do
Own the Finance Function:
Support the Group Finance team with month-end close, reporting, reconciliations and intercompany accounting
Manage treasury, FX exposure and payment provider relationships
Oversee reward liabilities, settlement cycles and cash flow
Build and maintain finance controls around fraud, abuse and user payouts
Support Growth:
Lead budgeting, forecasting and KPI reporting
Build financial models around PuzzlePlay's unique economics and user dynamics
Partner with Product on the financial implications of new features and mechanics
Support entry into new territories, including tax, payments, regulatory and compliance requirements
Work with Legal, KYC/Compliance and external advisors as the business expands
Lead Strategic Projects:
Support intercompany recharge arrangements
Assist in the development of PuzzlePlay's finance systems, processes and controls
About You
We're looking for a qualified accountant (ACA, ACCA, CIMA or equivalent), ideally with 1–2 years PQE (business partnering experience preferable) who wants real ownership and exposure to a growing business.
You'll be:
Commercially minded, with accounting fundamentals
Adaptable to working autonomously in a fast-moving environment
Confident building processes where they don't yet exist
Comfortable working across finance, product, operations and senior leadership
Keen to develop experience across financial modelling, payments, multi-currency and international operations
Why PuzzlePlay?
This is a chance to build something from the ground up while having the backing of a major gaming group.
You'll have broad exposure across finance, product, payments, international expansion and strategy — with the opportunity to make a tangible impact as PuzzlePlay scales.
Working at Tripledot
Hybrid Working
20 days remote working:
Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year.
Daily Free Lunch:
when in the office you get £12 every day to order from JustEat.
Regular company events and rewards:
quarterly on-site and off-site events that celebrate cultural events, our achievements and our team spirit.
Employee Assistance Program:
Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
Family Forming Support:
Receive vital support on your family forming/ fertility journey with our support program [subject to policy]
Life Assurance & Group Income Cover:
Financial protection for you and your loved ones.
Continuous Professional Development:
Propel your career with continuous opportunities for professional development.
Private Medical Cover
& Health Cash Plan:
Opt-in (P11d benefit) comprehensive private medical cover with Bupa and cash plan with Medicash.
Dental Cover:
Opt-in (P11d benefit).
Cycle to Work Scheme:
Salary sacrifice bike purchase scheme.
Pension Plan:
Qualifying earnings or opt-in 4% contributory match schemes offered.
Location: London
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
The role is working within our studio: PuzzlePlay
Puzzleplay is Tripledot’s new player rewards platform, designed to make playing our games even more fun and engaging. By playing our casual, free to play mobile games, users can earn points, complete challenges, and win real prizes. It’s our way of giving back to players and rewarding them for doing what they already love. Puzzleplay is a key part of our growth strategy, combining smart engagement mechanics with high-quality game content.
Role Overview
Puzzleplay at Tripledot Studios is looking for a data analyst to own the fraud side of its user segmentation work. The team is building a system that combines fraud and activity signals to understand users and inform revenue-share decisions. You'll work with the analyst responsible for gameplay signals, alongside product and data colleagues, to keep that system useful as fraud patterns change.
Fraud patterns keep changing, so you'll regularly revisit the signals behind the segments and help the product team decide which verification methods make sense in each market.
This role is open to candidates based in Europe; Warsaw is preferred, where several of the people you'll work with are based.
Key Responsibilities
Review fraud signals regularly, adding, removing and refining them to distinguish suspicious activity from legitimate users. Signals under consideration include IP spoofing, VPN use and unusual play patterns.
Own the fraud-related segments of the user segmentation system, from deciding how signals should be interpreted to monitoring how well the categories work over time.
Work with the product team on fraud verification tools for different markets. The team currently uses FaceTec for facial verification and may need other methods, such as ID scanning or phone verification, in other countries.
Investigate users flagged for manual review, including ambiguous cases in the Tremendous queue, and look for ways to improve the review process.
Identify gaps in the available signals and recommend third-party tools for the product roadmap where they would help.
Required Skills, Knowledge and Expertise
Hands-on experience using data to investigate fraud and shape detection or prevention decisions, not just working alongside a fraud team.
Experience designing or improving fraud signals, user segments or review processes, with an interest in how those decisions change as tactics evolve.
The ability to work with product and other teams to turn analysis into operational fraud controls.
Working at Tripledot
25 days paid holiday in addition to bank holidays to relax and refresh throughout the year
Hybrid Working
20 days remote working: Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year.
Daily Free Lunch: when in the office you get £12 every day to order from JustEat.
Regular company events and rewards: quarterly on-site and off-site events that celebrate cultural events, our achievements and our team spirit.
Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy]
Life Assurance & Group Income Cover: Financial protection for you and your loved ones.
Continuous Professional Development: Propel your career with continuous opportunities for professional development.
Private Medical Cover & Health Cash Plan: Opt-in (P11d benefit) comprehensive private medical cover with Bupa and cash plan with Medicash.
Dental Cover: Opt-in (P11d benefit).
Cycle to Work Scheme: Salary sacrifice bike purchase scheme.
Pension Plan: Qualifying earnings or opt-in 4% contributory match schemes offered.
Location: London
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
The role is working within our studio: PuzzlePlay
Puzzleplay is Tripledot’s new player rewards platform, designed to make playing our games even more fun and engaging. By playing our casual, free to play mobile games, users can earn points, complete challenges, and win real prizes. It’s our way of giving back to players and rewarding them for doing what they already love. Puzzleplay is a key part of our growth strategy, combining smart engagement mechanics with high-quality game content.
Role Overview
Puzzleplay at Tripledot Studios is looking for a data analyst to own the fraud side of its user segmentation work. The team is building a system that combines fraud and activity signals to understand users and inform revenue-share decisions. You'll work with the analyst responsible for gameplay signals, alongside product and data colleagues, to keep that system useful as fraud patterns change.
Fraud patterns keep changing, so you'll regularly revisit the signals behind the segments and help the product team decide which verification methods make sense in each market.
This role is open to candidates based in Europe; Warsaw is preferred, where several of the people you'll work with are based.
Key Responsibilities
Review fraud signals regularly, adding, removing and refining them to distinguish suspicious activity from legitimate users. Signals under consideration include IP spoofing, VPN use and unusual play patterns.
Own the fraud-related segments of the user segmentation system, from deciding how signals should be interpreted to monitoring how well the categories work over time.
Work with the product team on fraud verification tools for different markets. The team currently uses FaceTec for facial verification and may need other methods, such as ID scanning or phone verification, in other countries.
Investigate users flagged for manual review, including ambiguous cases in the Tremendous queue, and look for ways to improve the review process.
Identify gaps in the available signals and recommend third-party tools for the product roadmap where they would help.
Required Skills, Knowledge and Expertise
Hands-on experience using data to investigate fraud and shape detection or prevention decisions, not just working alongside a fraud team.
Experience designing or improving fraud signals, user segments or review processes, with an interest in how those decisions change as tactics evolve.
The ability to work with product and other teams to turn analysis into operational fraud controls.
Working at Tripledot
25 days paid holiday in addition to bank holidays to relax and refresh throughout the year
Hybrid Working
20 days remote working: Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year.
Daily Free Lunch: when in the office you get £12 every day to order from JustEat.
Regular company events and rewards: quarterly on-site and off-site events that celebrate cultural events, our achievements and our team spirit.
Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy]
Life Assurance & Group Income Cover: Financial protection for you and your loved ones.
Continuous Professional Development: Propel your career with continuous opportunities for professional development.
Private Medical Cover & Health Cash Plan: Opt-in (P11d benefit) comprehensive private medical cover with Bupa and cash plan with Medicash.
Dental Cover: Opt-in (P11d benefit).
Cycle to Work Scheme: Salary sacrifice bike purchase scheme.
Pension Plan: Qualifying earnings or opt-in 4% contributory match schemes offered.
Location: Paris, France
Workplace: Hybrid
We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger.
At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries.
The team:
You'll join the Data Team, responsible for turning data into actionable insights and recommendations for our consumer sales and marketing operations across all channels.
What you’ll be doing:
- Own consumer sales analytics end to end: Ledger.com http://Ledger.com, Amazon, wholesale and resellers, from sell-in to sell-out, with one consistent view of revenue, units and margin
- Measure the true incremental impact of pricing, promotions and marketing campaigns with rigorous causal methods and experiments, and turn the results into budget recommendations for the Growth team
- Develop and improve data models (dbt/Snowflake) across varied data sources (sales, sell-out, marketing, web analytics) with the support of the data engineering team; co-own data quality alerting
- Own performance marketing measurement (attribution, ROAS, CAC), reconciling ad platforms, GA4 and internal sales data into a single source of truth
- Build and maintain Tableau dashboards that give business teams a clear, reliable view of their performance
- Model customer value (LTV, repurchase behavior, services attach) and feed it back into marketing ROI decisions
- Work as part of an AI-augmented team: use LLM-based workflows and AI agents daily to automate analyses and accelerate delivery
- Create and deliver presentations that turn complex analyses into clear recommendations for stakeholders up to ExCom level
What we’re looking for:
- Proven hands-on data science experience applied to business decisions: you have run causal inference studies (CausalImpact, difference-in-differences, synthetic control, geo-experiments) and/or built predictive models (LTV, repurchase, propensity) whose results changed a budget or pricing decision
- Strong statistical rigor: comfortable with experiment design, confidence intervals and power, and able to clearly say when a result shows no detectable effect
- 2 to 4 years of experience in data analytics, analytics engineering or data science
- Strong SQL
- dbt skills are a plus
- Tableau skills are a strong plus
- Data driven and business oriented; able to challenge stakeholders' methodology
- Familiarity with marketing/web analytics data: GA4, ad platforms (Google Ads, Amazon Ads), affiliation networks are a strong plus
At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to:
- Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week
- Health & Wellness support - Health and Life Insurance.
- Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work.
- Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation.
- Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee.
For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information.
We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.
Location: Minsk
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
The role is working within our studio: Belka Games
Belka Games is a game development company. According to Sensor Tower, the company is among the top 30 highest-grossing game developers in Europe, and its audience has recently surpassed 110 million players.
Role Overview
We are currently seeking a skilled
Lead QA Engineer with a background in game development
. We'd like to see a specialist who can confidently maintain our course of continuous improvement of our product's quality and keep up with our busy schedule and active rhythm of development.
Key Responsibilities
Directly participating in product testing
Defining and controlling task/project testing quality indicators
Developing testing rules and maintaining high standards
Managing the QA team (Manual & Automation)
Distributing test tasks among team members and controlling their implementation
Record-keeping for the QA department (including test cases and checklists)
Preparing the product for release
Leading the project - constant readiness to provide a full and clear report on the status of the project, plus risk analysis
Participating in the estimation and planning of tasks for the latest release version
Required Skills, Knowledge and Expertise
3+ years in a similar QA role in mobile game development
Strong understanding of the mobile game development lifecycle
Experience leading QA teams of 10+ people
Strong planning, organization, and team management skills
Experience with QA KPIs, team development, test documentation, and testing strategy
Experience collaborating with automation teams
Experience with A/B testing and monetization
Knowledge of SQL and experience working with relational databases
Experience with Git and CI/CD
Experience with API and network debugging tools such as Swagger/OpenAPI, Charles, and Fiddler
Strong practical use of AI in testing, with the ability to integrate AI-driven solutions into QA workflows and pipelines
English and Russian spoken and written at B2 level and above
Would Be a Plus
:
Ability to read XML and JSON
Knowledge of MongoDB (queries must be written often)
Experience analyzing testing effectiveness
Ability to localize problems based on statistical data
Experience developing work processes with test management systems (TestRail)
Experience with Android debug bridge, iMobileDevice
Working at Tripledot
Hybrid Working
20 business days paid holiday
in addition to bank holidays to relax and refresh throughout the year
20 business days remote working:
Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year
Lunch:
Provided daily in the office to keep you fueled and focused
Continuous Professional Development:
Propel your career with continuous opportunities for professional development.
Private Medical Cover:
Ensure your health is in good hands through private health insurance
Sport Compensation:
Stay fit and active with our sport compensation benefit
Taxi
to compensate for travel to the office
English Classes:
Enhance your English skills with our provided English classes
Location: Tbilisi
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
The role is working within our studio: Belka Games
Belka Games is a game development company. According to Sensor Tower, the company is among the top 30 highest-grossing game developers in Europe, and its audience has recently surpassed 110 million players.
Role Overview
We are currently seeking a skilled
Lead QA Engineer with a background in game development
. We'd like to see a specialist who can confidently maintain our course of continuous improvement of our product's quality and keep up with our busy schedule and active rhythm of development.
Key Responsibilities
Directly participating in product testing
Defining and controlling task/project testing quality indicators
Developing testing rules and maintaining high standards
Managing the QA team (Manual & Automation)
Distributing test tasks among team members and controlling their implementation
Record-keeping for the QA department (including test cases and checklists)
Preparing the product for release
Leading the project - constant readiness to provide a full and clear report on the status of the project, plus risk analysis
Participating in the estimation and planning of tasks for the latest release version
Required Skills, Knowledge and Expertise
3+ years in a similar QA role in mobile game development
Strong understanding of the mobile game development lifecycle
Experience leading QA teams of 10+ people
Strong planning, organization, and team management skills
Experience with QA KPIs, team development, test documentation, and testing strategy
Experience collaborating with automation teams
Experience with A/B testing and monetization
Knowledge of SQL and experience working with relational databases
Experience with Git and CI/CD
Experience with API and network debugging tools such as Swagger/OpenAPI, Charles, and Fiddler
Strong practical use of AI in testing, with the ability to integrate AI-driven solutions into QA workflows and pipelines
English and Russian spoken and written at B2 level and above
Would Be a Plus
:
Ability to read XML and JSON
Knowledge of MongoDB (queries must be written often)
Experience analyzing testing effectiveness
Ability to localize problems based on statistical data
Experience developing work processes with test management systems (TestRail)
Experience with Android debug bridge, iMobileDevice
Working at Tripledot
Hybrid Working
Paid Holiday:
Enjoy 20 business days of paid holiday
Collaborative and Data-Driven Culture:
Work in an environment where strong opinions are welcomed, ideas are challenged constructively, and product decisions are based on metrics and insights
Continuous Professional Development:
Grow your expertise through professional development opportunities within the company’s learning budget
Medical Insurance Compensation:
Receive compensation for private medical insurance
Sport Compensation:
Stay fit and active with partial reimbursement for your gym membership
География найма не уточнена
Brazil, Chile, Colombia
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