Location: Ukraine
Workplace: remote
Creatio is one of the fastest-growing AI software companies, with quarterly bookings reaching 255% of prior-year results, reflecting strong enterprise demand for AI CRM and workflow automation.With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are seeking passionate, proactive, and results-driven Senior PPC Specialist who is excited to contribute to a fast-growing and innovative company, drive lead generation and brand awareness paid campaigns for Creatio, develop and execute a data-driven growth marketing strategy for our campaigns globally. The ideal candidate is someone who thrives in a dynamic environment, embraces challenges as opportunities, and is motivated to bring fresh ideas to the table.Most importantly, we’re looking for individuals who share our values, believe in collaboration, and want to be part of a workplace where creativity, accountability, and ambition are celebrated.The role is based in Ukraine.Team composition:This role sits within the Digital Marketing // PPC Team and reports directly to the Digital Strategist.Responsibilities:Campaign Management & Optimization: Create, manage, and optimize all digital advertising campaigns, including but not limited to Facebook, Instagram, Google, and LinkedIn. Make decisions about optimizing and stopping campaigns, and coordinate these decisions with stakeholders.Strategic Planning: Plan and schedule marketing campaigns across different channels and regions. Collaborate with internal teams to develop and execute campaigns effectively, and provide recommendations on personalization and optimization strategies.Data Analysis & Reporting: Create and deliver reports of KPIs. Measure, monitor, and communicate key metrics, and analyze the effectiveness of campaigns across channels to maximize results and adjust campaign structure when needed.Paid Ads Strategy Development: Identify new approaches and strategies for paid advertising. Coordinate with management on strategy planning and execution, and implement AI-driven insights to improve ROI and campaign efficiency.LLM Ads: Launch and optimize advertising campaigns on ChatGPT and other LLM platforms.Requirements:Proven experience managing LinkedIn, Google Ads, Search Campaigns, Google Display, Microsoft Advertising, Facebook, and other paid media channels. Experience with A/B testing and Google Ads experiments.Strong proficiency in Google Analytics (GA4).Experience in the B2B or software development industry is highly preferred.Ability to launch campaigns from scratch, including pixel implementation and conversion setup.Data-driven analytical mindset with a keen eye for detail and a focus on optimization.Strong collaboration skills with digital, content, and design teams.Strong project management skills to handle multiple campaigns simultaneously, including media planning, budgeting, and financial requests.Proficiency with analytics and optimization tools such as Keyword Planner, plus advanced Excel skills (PivotTables, VLOOKUP, and similar functions).Experience working with CRM systems and the ability to work with large data sets to extract meaningful insights.Hands-on experience in performance analysis and lead generation funnel tracking.Experience in market research, competitor analysis, and user feedback analysis, with a proven ability to plan and execute full-funnel acquisition strategies.Knowledge of managing advertising campaigns on AI platforms such as ChatGPT and other LLMs.Nice to have: Google Tag Manager expertise and experience managing YouTube.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Who We’re Looking For:
We are seeking passionate, proactive, and results-driven
Senior PPC Specialist
who is excited to contribute to a fast-growing and innovative company, drive lead generation and brand awareness paid campaigns for Creatio, develop and execute a data-driven growth marketing strategy for our campaigns globally. The ideal candidate is someone who thrives in a dynamic environment, embraces challenges as opportunities, and is motivated to bring fresh ideas to the table.
Most importantly, we’re looking for individuals who share our values, believe in collaboration, and want to be part of a workplace where creativity, accountability, and ambition are celebrated.
Team composition:
This role sits within the Digital Marketing // PPC Team and reports directly to the Digital Strategist.
Responsibilities:
Campaign Management & Optimization:
Create, manage, and optimize all digital advertising campaigns, including but not limited to Facebook, Instagram, Google, and LinkedIn. Make decisions about optimizing and stopping campaigns, and coordinate these decisions with stakeholders.
Strategic Planning:
Plan and schedule marketing campaigns across different channels and regions. Collaborate with internal teams to develop and execute campaigns effectively, and provide recommendations on personalization and optimization strategies.
Data Analysis & Reporting:
Create and deliver reports of KPIs. Measure, monitor, and communicate key metrics, and analyze the effectiveness of campaigns across channels to maximize results and adjust campaign structure when needed.
Paid Ads Strategy Development:
Identify new approaches and strategies for paid advertising. Coordinate with management on strategy planning and execution, and implement AI-driven insights to improve ROI and campaign efficiency.
LLM Ads:
Launch and optimize advertising campaigns on ChatGPT and other LLM platforms.
Requirements:
Proven experience managing LinkedIn, Google Ads, Search Campaigns, Google Display, Microsoft Advertising, Facebook, and other paid media channels.
Experience with A/B testing and Google Ads experiments.
Strong proficiency in Google Analytics (GA4).
Experience in the B2B or software development industry is highly preferred.
Ability to launch campaigns from scratch, including pixel implementation and conversion setup.
Data-driven analytical mindset with a keen eye for detail and a focus on optimization.
Strong collaboration skills with digital, content, and design teams.
Strong project management skills to handle multiple campaigns simultaneously, including media planning, budgeting, and financial requests.
Proficiency with analytics and optimization tools such as Keyword Planner, plus advanced Excel skills (PivotTables, VLOOKUP, and similar functions).
Experience working with CRM systems and the ability to work with large data sets to extract meaningful insights.
Hands-on experience in performance analysis and lead generation funnel tracking.
Experience in market research, competitor analysis, and user feedback analysis, with a proven ability to plan and execute full-funnel acquisition strategies.
Knowledge of managing advertising campaigns on AI platforms such as ChatGPT and other LLMs.
Nice to have: Google Tag Manager expertise and experience managing YouTube.
What you should expect from us:
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being
:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package
:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Software Engineer, Agents, you'll build the systems that make our AI agents indispensable to legal professionals.
You will design environments and actions for agentic professional work, make model selection decisions, manage context windows, create optimal tools, and develop evals that enable faster iteration loops to unlock new capabilities.
We're looking for engineers and researchers who are immersed in the space, driven to ship impactful products, and are experienced in using practical evaluations to drive task completion quality and customer delight.
WHAT YOU'LL DO
- Partner with customers and PMs to understand legal workflows, design practical evaluations that capture what “excellent” means, and ship agents that get the job done.
- Optimize agent performance through prompt engineering, model selection, tool design, skill writing, context window management, and eval harness development.
- Work with our model infra team to design and implement infrastructure for low-latency agent execution, including caching strategies, parallel tool calls, or subagent patterns.
- Improve our observability and instrumentation to profile agent behavior, identify bottlenecks, and drive optimization decisions.
- Stay current on new developments in agentic systems and bring those learnings back to the products we build.
WHAT YOU HAVE
- 10+ years (post-BS/MS) of software engineering experience.
- Passion for building effective domain-specific agents.
- Iterative mindset: you develop proof of concepts, make decisions quickly, and ship v0s.
- Comfortable with when and how to use evaluations to drive quality.
- Humble and adaptable about code and frameworks. We expect you to drive adoption of new best practices as they develop.
- We are hiring for this role across Mid, Senior, and Staff levels.
- Proficiency in Python and experience working with LLM APIs and agent frameworks.
- Experience with shipping user-facing products, either on the backend or full-stack.
COMPENSATION
$231,000 - $340,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-AP1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Limassol; Nicosia; Athens
Workplace: hybrid
The role:
Driven by complex database architectures, automated failover mechanisms, and bulletproof operational resilience?
If you thrive on taking ownership of enterprise-grade database systems across multi-cloud and complex on-premises setups, mastering zero-downtime clustering, performance optimization, and large-scale data migrations, this is your next strategic move! Join our team as a Senior Database Administrator and play a key role in architecting secure, highly available DB capabilities, driving our long-term technology strategy, and elevating the reliability of our global infrastructure.
The main responsibilities of the position include:
Act as primary DBA for enterprise databases (Oracle, MySQL, PostgreSQL, MSSQL, MongoDB) across on-premises and cloud setups
Architect and guide configurations for High Availability (HA), Disaster Recovery (DR), and zero-downtime data migrations
Research and implement next-gen database technologies, deployment tools, and automation to drive efficiency
Partner with InfoSec to maintain top-tier database security, access controls, and compliance auditing
Mentor and develop team members through continuous feedback, targeted goal-setting, and personalized growth plans
Foster an open, highly motivated team culture built on active knowledge-sharing and creative problem-solving
Coordinate daily task distribution to ensure an optimized, well-balanced workload across the DBA team
Partner with the DBA Team Leader to set, track, and execute departmental KPIs aligned with corporate goals
Collaborate with internal departments to support business-critical projects and infrastructure needs
Main requirements:
BSc/MSc in Information Technology or any other relevant field
Minimum 5 years’ experience in a similar position, preferably in the financial services industry
High-level expertise in at least one major engine (MSSQL, MySQL, Oracle, PostgreSQL, or Redshift) and a deep understanding of fault-tolerant, high-availability database architectures
Proficient in database tuning, SQL query optimization, and writing Shell scripts to automate operational workflows
Strong technical knowledge of Linux and Windows OS, paired with hands-on experience in cloud database platforms (AWS RDS, Azure, or Oracle Cloud)
Advanced problem-solving skills with the foresight to identify areas needing security enhancements, system updates, and scheduled maintenance
Proven leadership capability to coach, mentor, and develop team members while keeping the team motivated and focused on goals
Excellent verbal and written communication skills in English
Able to translate complex technical concepts clearly for both colleagues and management
Native or fluent English skills with the ability to translate complex technical concepts clearly for both colleagues and management
High level of accountability, strong attention to detail, and a self-driven commitment to continuous upskilling and learning
Highly organized and adaptable in fast-paced environments, with strong cross-functional coordination skills to build effective internal relationships
Benefit from:
An attractive remuneration package
Private health insurance
A corporate pension fund
An intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Test your edge – Aptitude / Personality Assessment
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Workplace: none
About us
At
Praktika.ai
, we're on a mission to deliver efficient and engaging learning experiences for billions of students worldwide by bridging the gap between learning apps and human tutors. We've done this by building a fully automated language tutoring experience powered by generative AI avatars.
After raising $30 million in Series A funding, we're growing and looking for a Creative Strategist to join us. We're a small, global team pushing the boundaries of what's possible in language learning. We like independent self-starters who work well in a team and on their own, and who enjoy the pace of an early-stage startup.
About the role
You'll join our creative team, reporting directly to our Creative Manager. This is a strategist and producer role. You'll own our paid creative from first idea to live test: what we make, how good it is, and making sure every piece gets shipped and tested. You'll run all production across UGC, AI video and statics, and work closely with UA and media buyers to learn from the results.
This is a performance role first, not a design role. You'll be judged on what the creative does in-market, not on how it looks. You don't need to be a media buyer, but you do need to understand UA well enough to make creative decisions from the numbers.
What you'll do
Ideas and strategy
Own the creative ideas behind our paid campaigns across web, web-to-app and app (iOS and Android) on Meta, TikTok, Google, Apple Search Ads, AppLovin and Snapchat
Turn performance data, competitor ads and audience research into the next round of concepts
Test hooks, angles and formats, each with a clear hypothesis, and feed the results back into briefs
Production and quality
Own all creative production: UGC, AI video and statics
Write briefs for designers and UGC creators that spell out the angle, audience, references, models, tools and specs, so nobody has to come back with questions
Specify the right AI model for each shot. Different models win at different things, and you'll know which one to call for.
Hold the quality bar and keep the brand consistent across everything that ships
Full cycle, brief to test
Take every creative from brief through production to a live test
Work with UA and media buyers on test structure and on what to scale or kill
Read the results across the full funnel (hook rate, hold rate, CTR, CPM, CVR, CPA, ROAS) and know which metric is misleading you on a given creative
Making it faster
Build automated processes, prompt libraries, templates and batch pipelines that increase output and cut repetitive work
Keep up with new models and bring the good ones into the workflow
Document the processes so the team can run them
What we're looking for
2+ years in creative strategy for paid acquisition, ideally as a creative manager, creative lead or creative strategist working alongside a performance or UA team
Strong creative judgement: you come up with the ideas and hold a high quality bar
You've owned creative production end to end, including directing designers, editors and UGC creators
You've owned creative against a CPA or ROAS target and can walk us through specific numbers
Solid UA knowledge: account structure, testing frameworks, learning phase, creative fatigue, how the algorithm allocates spend, and why a creative with great upper-funnel metrics can still be the worst in the account
You understand how channels differ: web vs web-to-app vs app install, iOS vs Android, and Meta, TikTok, Google, Apple Search Ads, AppLovin and Snapchat. You know why the same creative can win on one and lose on another, and how ATT and iOS attribution change what you can read from the numbers.
Comfortable in Meta Ads Manager and TikTok Ads Manager
AI-native. You know the current video, image and voice models and what each is good at:
Video: Veo, Kling, Seedance, Sora, Runway, Wan and Hailuo
Image: Nano Banana, Midjourney and Flux
Voice: ElevenLabs
You can explain why you'd pick one over another for lip-sync, character consistency, product close-ups, motion or cost per second.
Hands-on with agentic AI tools like Claude, Codex, Cursor or Antigravity. You use them to build automations and small scripts, not just to chat.
A portfolio of ad work you briefed or directed at volume, with results attached. When you apply, include at least two ads with the platform, spend, hook rate, CTR and CPA for each. We won't review applications without numbers.
It would be great if you have
Scripting or automation experience (APIs, batch pipelines, no-code tools)
Experience at a subscription app or in edtech
A film or production background
Why join Praktika
We expect dedication and hard work, and we reward it. Our compensation reflects the effort and results you bring.
Top-tier salary
Equity that grows with your impact through stock options
26 days' holiday plus bank holidays (34 days a year)
Yearly offsites (recent ones were in Istanbul and Morocco)
Health and wellness benefits through SafetyWing
A full AI toolkit, including Claude, Cursor and Codex
An annual learning budget of up to $1,000
Interview process
Application review (with the numbers above)
Intro call with our Talent team
Portfolio deep dive with our Creative Manager
Practical task
Final interview with our CEO
We'll give you feedback throughout the process.
Location: Seattle, WA
Workplace: onsite
Overview
Get Paid to Help Shape the Future of Technology
We are building a community of participants for upcoming in-person data collection projects in Seattle. These projects help improve the next generation of smart devices and technology and we are looking for everyday people to take part.
No experience is required. No special skills are needed. Simply attend your scheduled session, follow a few simple instructions, and get paid for your time.
What You'll Do
Participants take part in short, moderated sessions involving simple, everyday activities such as walking, sitting, or moving through a space while smart devices record the session. A friendly moderator guides you through every step. A trained moderator will guide you through the entire process.
Project Details
Job Type: Freelance/Independent Contract
Time Commitment:Approximately 1 hour
Location: Seattle Metro Area (On-site)
Project Type: Short-term, paid, in-person research sessions
Who Can Apply?
We welcome people of all ages and backgrounds from across the Seattle region.
To participate, you should:
Adults and minors are eligible (participants under 18 require parent/guardian consent)
Be comfortable following simple instructions in English (non-native English speakers are welcome).
Feel free to register with friends or family, you are welcome to participate together.
Why Join Welo Data?
✨ Limitless Flexibility
Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy.
🌱 Limitless Growth
Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise.
🌍 Limitless Support
Be part of a global contributor community with responsive guidance and support.
💡 Real Impact
Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills.
About Welo Data
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
At Welo Data, Limitless AI. Limitless You. isn’t just a slogan—it’s our promise. We build smarter AI through the power of human contribution, offering limitless opportunities for our global community to grow, contribute, and work on their terms.
Location: Canada - Remote; Toronto
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close.
- Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders.
- Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts.
- Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem.
- Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal.
- Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked.
- Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow.
WHAT YOU'LL BRING
- 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts.
- Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
- Proven ability to multi-thread and build trusted relationships across customer C-suites.
- Exceptional verbal and written communication.
- Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions.
EVEN BETTER...
- Familiarity with the AI landscape, key players, and emerging trends.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close.
- Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders.
- Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts.
- Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem.
- Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal.
- Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked.
- Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow.
WHAT YOU'LL BRING
- 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts.
- Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
- Proven ability to multi-thread and build trusted relationships across customer C-suites.
- Exceptional verbal and written communication.
- Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions.
EVEN BETTER...
- Familiarity with the AI landscape, key players, and emerging trends.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
This is a frontline client service role that works closely with the Relationship Manager (RM) team to provide professional and consistent support to key clients. The role is responsible for handling client inquiries effectively, ensuring timely issue resolution, and delivering a seamless and consistent service experience.
Please note that you may be employed in a jurisdiction where OKX operates a global service hub, and does not carry on business operating as a virtual asset trading platform in your jurisdiction.
What You’ll Be Doing
Deliver Exceptional Client Support:
Provide timely, attentive support to key clients while building and maintaining strong client relationships through day-to-day service interactions.
Coordinate Client Services:
Work closely with the Relationship Manager (RM) team to deliver seamless client care by responding to inquiries, coordinating service requests, maintaining accurate records, and ensuring timely follow-up.
Ensure Service Excellence:
Deliver responsive support through instant messaging and other communication channels, understand client needs, resolve issues efficiently, and handle complaints or service escalations with professionalism.
Manage Client Operations:
Support the RM team with clients' day-to-day operational matters, including information processing, research, and feedback consolidation. Ensure all outstanding tasks are properly documented and handed over at the end of each shift.
Identify and Escalate Issues:
Recognize sensitive, high-risk, or urgent situations and escalate them promptly in accordance with established internal procedures.
Maintain Compliance & Data Security:
Adhere to all applicable compliance, regulatory, and data privacy requirements, ensuring sensitive information is handled securely and in line with company policies.
What We Look For In You
Education & Language:
Bachelor's degree or above, preferably in Business, Finance, Communications, or a related field. Fluent Mandarin is required, as this role supports native Mandarin-speaking clients and works closely with Mandarin-speaking business stakeholders.
Relevant Experience:
At least 3 years of experience in client service, client relations, or customer support. Experience in financial services or supporting high-value clients/key accounts is highly preferred.
Client-Centric Mindset:
Strong service orientation with the ability to remain composed when supporting demanding clients. Excellent verbal and written communication skills, strong sense of ownership, and exceptional attention to detail.
Problem Solving & Judgment:
Able to manage multiple priorities effectively, exercise sound judgment in sensitive situations, and demonstrate strong awareness of information security and confidentiality.
Flexibility:
Willing to work on a rotating shift schedule, including morning, afternoon, and evening shifts, and able to adapt to flexible rostering requirements.
Perks & Benefits
Competitive remuneration package (Basic Salary + Shift Allowance + KPI Allowance + Yearly Bonus)
Meal allowance
Transportation allowance (T&C apply)
Monthly team building
Fitness & wellness benefits per annum
Convenient workplace (5 minutes walk from MRT TRX)
Insurance coverage for employees & dependants
Excellent prospects for growth and promotion
Employee engagement, recognition and appreciation program
Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations
#LI-Onsite #LI-JC3
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As the Engineering Manager for Model Infrastructure, you'll lead the team responsible for the platform powering every model request across Harvey. You'll partner closely with AI Research, Product Engineering, Infrastructure, and external AI providers to ensure our platform remains reliable, scalable, and cost-efficient as our business grows.
Model Infrastructure is one of Harvey's most strategic engineering organizations. Every product capability—from chat experiences and agents to document workflows and future reasoning systems—depends on this platform.
Over the next several years, the team will evolve beyond operating third-party models to building the infrastructure that enables Harvey to train, evaluate, deploy, and operate our own frontier AI models. This role offers the opportunity to shape the technical foundation of Harvey's AI platform and build an organization that will power the company's next phase of growth.
WHAT YOU'LL DO
- Lead and grow a high-performing team of software engineers responsible for Harvey's Model Infrastructure platform.
- Define the technical roadmap for model reliability, scalability, and operational excellence.
- Build highly reliable systems for model provisioning, capacity management, failover, and incident response across multiple AI providers.
- Own Harvey's multi-provider model platform, including provider integrations, SDK upgrades, API migrations, and onboarding new model providers.
- Drive the evolution of our Unified Model Controller (UMC) and Model Selector platform to automatically detect degraded models and intelligently route traffic based on health, latency, quality, compliance, and cost.
- Improve observability through health dashboards, alerting, token usage analytics, cost reporting, and end-to-end model telemetry.
- Partner with Product Engineering to support new model launches, capacity planning, experimentation, and proactive production monitoring.
- Lead initiatives to improve inference efficiency, reduce infrastructure costs, and increase model utilization across providers.
- Build the infrastructure foundation for Harvey's future model training efforts, including data pipelines, model operations, training environments, and AI platform capabilities.
- Partner with executive leadership on long-term AI infrastructure strategy and vendor relationships.
- Recruit, mentor, and develop exceptional engineering talent while fostering a culture of technical excellence and operational ownership.
WHAT YOU HAVE
- 8+ years of software engineering experience, including multiple years managing high-performing engineering teams.
- Experience leading teams responsible for large-scale distributed systems or cloud infrastructure.
- Strong technical background that enables you to guide architectural decisions and mentor senior engineers.
- Experience operating highly available production services with strong reliability and operational excellence.
- Experience building platforms that require scalability, observability, automation, and cost optimization.
- Strong cross-functional leadership skills with the ability to partner effectively across Engineering, Research, Product, and external vendors.
- Excellent communication skills and the ability to influence technical strategy across organizations.
- A passion for building teams and developing engineering talent.
NICE TO HAVE
- Experience with AI infrastructure, LLM serving, or machine learning platforms.
- Experience working with multiple model providers such as OpenAI, Anthropic, Azure OpenAI, Fireworks, Baseten, or open-source model ecosystems.
- Experience building inference platforms, model gateways, traffic routing systems, or policy-based serving infrastructure.
- Experience with Kubernetes, cloud infrastructure, distributed systems, and large-scale observability platforms.
- Experience supporting GPU infrastructure, model training platforms, or ML infrastructure.
- Familiarity with data platforms and technologies such as Spark, Kafka, Flink, Airflow, or Iceberg.
- Experience leading organizations through periods of rapid growth and technical transformation.
COMPENSATION
$260,000 - $350,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Serbia
Who we are:
Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in minutes, it just works—and is always free for the first 200 endpoints, with no functional limitations. By pioneering autonomous OS and third-party patching, peer-to-peer patch distribution, and real-time vulnerability assessment without requiring a VPN, Action1 eliminates routine IT labor, helps prevent ransomware and other security risks, and protects the digital employee experience. In 2025, Action1 was recognized by the Inc. 5000 as the fastest-growing private software company in America. Action1 is founder-led by Alex Vovk and Mike Walters, entrepreneurs who previously founded Netwrix, a multibillion-dollar cybersecurity company.
The Role
We are looking for a Product Security Engineer to join the team responsible for securing Action1’s multi-tenant SaaS platform. In this role, you will work closely with engineering, product, and security teams to identify risks early, support vulnerability handling, strengthen secure development practices, and make product security practical, clear, and actionable. This is a hands-on role for someone who understands both software engineering and cybersecurity, enjoys working directly with developers, and wants to build security into the product without slowing teams down unnecessarily.
What you'll do:
Support Product Security Incident Response Team (PSIRT) and vulnerability-handling activities
Validate, triage, track, and coordinate security reports
Provide practical remediation guidance to engineering teams
Help validate security fixes and reduce product security risks
Review code, APIs, and system architecture to identify security issues early
Conduct threat modeling and security design reviews
Improve security automation within engineering workflows
Support SAST, SCA, secrets scanning, and other security controls
Maintain software bills of materials (SBOMs), dependency visibility, and remediation follow-up
Support security assessments, vulnerability assessments, and penetration testing
Maintain vulnerability-handling playbooks, product security procedures, and incident response runbooks
Requirements
What we are looking for:
3+ years of experience in product security, application security, DevSecOps, or a related cybersecurity field
Strong software engineering background and the ability to work effectively with engineering teams
Understanding of application, API, infrastructure, and software supply chain security risks
Experience applying cloud security concepts and practices
Understanding of identity and access management, network security, logging, monitoring, and secure cloud architecture patterns
Familiarity with vulnerability management, incident response, security assessments, and secure software development lifecycle practices
Experience with threat modeling and security design reviews
Strong communication skills, including professional communication with external security researchers and vendors
Ability to work independently and collaboratively in a fast-moving environment
Nice to have:
Genuine interest in cybersecurity and motivation to grow as a product security expert
Hands-on experience with AWS security controls, best practices, and architecture patterns
Hands-on experience with C++ or JavaScript
Experience with security testing and automation using scripts, APIs, CI/CD pipelines, or specialized tools
Experience conducting threat modeling for SaaS, API, cloud, or on-premises product components
Experience with SBOM generation, dependency visibility, or software supply chain security
Benefits
What we offer:
A fully remote work environment
The opportunity to work on a real-world security product used by IT and security teams
High ownership and a direct impact on product security practices
Close collaboration with engineering, product, and security teams
A fast-growing software company with low bureaucracy and practical decision-making
The opportunity to improve security processes, automation, and engineering workflows
A supportive team that values clear thinking, ownership, and continuous learning
Location: Pasir Gudang, Malaysia
Our Client
Our client is a Singapore-based multinational food and beverage company specializing in the production and distribution of instant beverages, particularly coffee mixes and non-dairy creamers. With a strong presence across Asia, Eastern Europe, and other emerging markets, the company focuses on delivering affordable, mass-market products while continuously optimizing cost efficiency and product formulations. Its operations are supported by manufacturing facilities, including in Malaysia, and it actively competes with Chinese producers by exploring innovations in ingredients and production processes to maintain competitiveness in pricing and quality.
Key Responsibilities
Conduct research on current consumer market trends and emerging technologies to support the development of new food products.
Establish and optimize production applications to ensure new products can be successfully transferred into manufacturing.
Plan and conduct production trial runs, prepare trial reports and analysis, and carry out product evaluation and testing to assess product performance, quality, and feasibility.
Ensure all product development activities comply with existing technical specifications, quality standards, and company procedures.
Conduct shelf-life studies for newly developed products to validate product stability and quality over time.
Support the implementation, maintenance, and continuous improvement of the Quality Management System (QMS) and Food Safety Management System (FSMS).
Ensure compliance with food safety standards and certifications, including
HACCP, GMP, FSSC 22000, BRC, IFS, and Halal
requirements.
Act as the team lead in the absence of the
R&D Assistant Manager
, providing guidance and ensuring continuity of day-to-day operations.
Requirements
Bachelor's Degree in Food Technology, Chemical Engineering, Bio-Process Engineering, or a related discipline in Food Research & Development.
3+ years of prior experience within a food manufacturing environment handling non-dairy creamers (NDC).
Familiarity with food safety and quality management standards is preferred.
Willing to be based and work in Tanjung Langsat, Pasir Gudang, Johor.
Strong analytical, problem-solving, and organizational skills.
Good communication and teamwork abilities, with the capability to work effectively in a cross-functional environment.
Proactive, detail-oriented, and able to work independently while managing multiple priorities.
Location: Remote
Workplace: remote
At Offchain, we aren’t just building products: we’re leading a movement.
As pioneers in blockchain scalability and security, we're at the forefront of transforming how the world interacts with decentralized applications. We're laying the foundation that will define the next generation of digital commerce, governance, and human interaction. This involves tackling real-world challenges that come with scaling blockchain technology, without compromising on its core principles: decentralization, security and transparency.
At the center of this vision is our people. Our team is made up of thinkers and doers that embrace new challenges and seek solutions that push existing boundaries. If you’re energized by solving unprecedented problems, and believe in the role that decentralized systems will play in creating a more equitable digital future, then we want to hear from you.
Why Offchain?
Offchain is setting the pace for the entire Ethereum ecosystem. We built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution that exists today.
Arbitrum’s ecosystem is undergoing tremendous growth with hundreds of projects and dApps on Arbitrum One today. Over 100 different teams have used Offchain technology to build their own Arbitrum chains. Major players in the space, Robinhood, BlackRock, Ethena Labs, Securitize, Aave, and Apechain are all using the Arbitrum stack.
Arbitrum’s thriving ecosystem wouldn’t exist without our advanced technology stack. Arbitrum, Prysm, ZeroDev. These aren’t just product names. These are tools that are actively reshaping what's possible on Ethereum and advancing its core infrastructure.
To top it all off? We’re backed by $124 million in funding. We’ve demonstrated consistent execution with billions in secured value, thousands of supported projects, and infrastructure processing millions of transactions seamlessly.
The Role
As part of the Product team at Offchain, you will work with leaders in the blockchain space to solve novel technical, economic, and social challenges. This is a senior player-coach role where you’ll lead client-facing technical strategy while staying hands-on with code, integrations, prototypes, and implementation details. You’ll work directly with leading application teams to improve their experience using Arbitrum technology, accelerate their growth, and help bring ambitious onchain products to market. You’ll also collaborate closely with engineering and third-party teams across the Arbitrum ecosystem, and company leaders including our CTO and Head of Product.
What you'll do:
Lead strategic client engagements by partnering directly with customers to develop bespoke solution concepts, guide onboarding and adoption, and build long-term partnerships that drive success on Arbitrum.
Proactively identify, contribute to, and advocate for strategic partnerships with promising application teams, fostering an ecosystem of the most engaging on-chain experiences.
Work directly with the Product team to relay and incorporate feedback from projects and the developer community into our roadmap, and help shape the go-to-market strategy of new products, especially for the developer audience.
Work alongside our engineering and research teams to improve our overall platform, from core protocol customizations to application-layer improvements, based on our work with clients.
Own developer success across leading application teams in the Arbitrum ecosystem, working alongside builders to solve challenges involved in using and integrating with Arbitrum technology, and accelerating their development.
What you'll need:
Direct experience working with fintech companies or financial institutions to improve, modernize, or transform core infrastructure.
8+ years of experience in technical roles, ideally across solutions engineering, software engineering, infrastructure, architecture, or similar functions.
4+ years of experience leading, managing, and developing high-performing technical teams.
Strong experience designing scalable, reliable systems and translating complex technical requirements into practical implementation plans.
A strong fundamental understanding of blockchain technology, including how decentralized networks, smart contracts, rollups, and onchain infrastructure operate.
Proven experience working directly with clients in professional or commercial settings, with the ability to communicate technical concepts clearly, connect them to business objectives, and guide customers through complex implementation decisions.
Passion for and understanding of blockchain technologies
Strong collaboration skills with both internal and external teams
Experience writing Rust, Solidity or Golang.
Perks:
Remote-first global workforce + NY office
Professional reimbursement program (facilitates industry conference attendance, certifications, and more)
Medical, dental & vision coverage (US + some other countries)
401k retirement plan + company match (US only)
Wellness stipend
Home office set up / ergonomic equipment program
Attention Offchain Job Seekers:
This role cannot be performed in California, or Colorado.
Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an Offchain employee or the legitimacy of an offer you received, please email jobs@offchainlabs.com
At Offchain, we are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Remote - US
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary
We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring–focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle.
Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation.
Key Responsibilities
Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing
Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company
Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences
Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape
Define, maintain, and enforce platform standards across the Salesforce ecosystem
Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery
Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle
Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems
Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices
Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support
Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows
Identify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution
Apply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value
Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build
During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution
Extend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios
Translate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud
Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability
Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective
Promote the adoption of design patterns and standard processes for solution design and development
Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems
Work closely with solution architects to ensure individual solutions align with the overall enterprise architecture
Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement
Required Experience & Skills
Bachelor's or master's degree in computer science, Information Technology, or a related field
10+ years of Salesforce experience across implementation, configuration, and solution design
3–5 years of Salesforce architecture experience (minimum required)
Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform
Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps
Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support
Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition
Experience working with integration teams to design and govern cross-system integrations
Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain
An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems
Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange)
Proven experience designing and delivering complex B2B SaaS Salesforce solutions
Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus
Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud
Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders
Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.)
Strong analytical, problem-solving, and communication skills
Understanding of security architecture principles and practices
#LI-AJ1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $144,300-$180,400 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Mississauga, Ontario
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary
We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring–focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle.
Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation.
Key Responsibilities
Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing
Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company
Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences
Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape
Define, maintain, and enforce platform standards across the Salesforce ecosystem
Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery
Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle
Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems
Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices
Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support
Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows
Identify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution
Apply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value
Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build
During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution
Extend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios
Translate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud
Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability
Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective
Promote the adoption of design patterns and standard processes for solution design and development
Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems
Work closely with solution architects to ensure individual solutions align with the overall enterprise architecture
Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement
Required Experience & Skills
Bachelor's or master's degree in computer science, Information Technology, or a related field
10+ years of Salesforce experience across implementation, configuration, and solution design
3–5 years of Salesforce architecture experience (minimum required)
Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform
Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps
Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support
Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition
Experience working with integration teams to design and govern cross-system integrations
Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain
An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems
Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange)
Proven experience designing and delivering complex B2B SaaS Salesforce solutions
Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus
Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud
Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders
Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.)
Strong analytical, problem-solving, and communication skills
Understanding of security architecture principles and practices
#LI-AJ1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $114,300-$142,900 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: London
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why This Role?
We're seeking an experienced Program Manager to join Cohere's customer-facing Program Management team, with a focus on UK public sector and defence accounts. This is a highly specialised role requiring an individual who understands technical program delivery, the technical complexity of frontier AI models and the unique requirements of government and defence organisations.
You will be the critical bridge between our cutting-edge AI capabilities and the specific needs of UK Government and defence organisations. You'll navigate complex procurement processes, stringent security requirements, data sovereignty concerns, and regulatory compliance while ensuring our customers successfully deploy and scale our AI solutions.
In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the technical program lead and trusted advisor for our most sensitive and high-impact government engagements.
Location: UK
Security Clearance: Active Top Secret clearance preferred; candidates with Active Secret clearance or those who are eligible and willing to obtain clearance will also be considered.
What You'll Do
Customer Program Leadership:
- Own end-to-end technical program delivery for UK public sector and defence customers, from initial deployment through production scaling
- Serve as the primary technical program point of contact for government customers, building trusted relationships with departmental CIOs, IT directors, and technical teams
- Translate complex government requirements (security, compliance, accessibility, bilingualism, data sovereignty) into actionable engineering plans
- Navigate government procurement processes, RFP responses, and contractual technical obligations.
Strategic Communication:
- Provide clear, timely, and objective communication across Cohere's engineering organisation, customer stakeholders, and government leadership
- Translate between AI/ML technical concepts and government-appropriate language for decision-makers who may not have deep technical backgrounds
- Present technical roadmaps and status updates to senior government officials and departmental executives
- Represent Cohere's technical capabilities in sensitive government and defence contexts.
Complex Program Management:
- Create and manage project schedules that account for government timelines, security review processes, and ministerial approval cycles
- Identify and manage dependencies across government departments, security authorities, cloud service providers, and internal Cohere teams
- Navigate risks unique to government deployments: privacy compliance, security authorisations, technical and infrastructure constraints
- Drive alignment between product development priorities and specific government requirements.
Technical Delivery & Execution:
- Ensure on-time delivery of AI solutions that meet government-grade security, privacy, accessibility, and performance standards
- Coordinate technical work across multiple teams: model customisation, security hardening, integration with government systems, bilingual support
- Establish governance checkpoints appropriate for high-stakes government deployments
- Problem-solve complex technical challenges in air-gapped, on-premises, or highly regulated environments.
You May Be a Good Fit If:
Required Experience:
- 6+ years of experience as a customer-facing Technical or Engineering Program Manager in AI/ML consulting, technology transformation, or enterprise software delivery.
- Excellent executive communication and stakeholder management.
- Experience working with government, defence, or heavily regulated customers (public sector, defence contractors).
- Proven track record managing complex, multi-stakeholder technical programs with stringent compliance requirements.
- Bachelor’s degree in a relevant field; advanced degree or technical certs a plus.
Technical Background:
- Strong understanding of enterprise software deployment architectures (cloud, on-premises, hybrid, air-gapped)
- Working knowledge of or experience with modern AI: LLMs, agentic systems, MCP, RAG, fine-tuning, evals, and responsible AI would be a strong differentiator
- Comfortable discussing API integrations, model inference, data pipelines, and ML operations with technical stakeholders.
Government & Defence Acumen:
- Deep understanding of how government organisations procure, evaluate, and deploy technology
- Familiarity with UK government requirements: data sovereignty, privacy laws (Privacy Act), accessibility standards, official languages obligations, security classifications
- Understanding of defence and national security considerations in AI deployment
- Experience with Algorithmic Impact Assessments or AI ethics frameworks is a strong asset
- Eligible to obtain UK government security clearance (Top Secret preferred)
Nice to Have:
- Active UK government security clearance (Secret or Top Secret) - preference for active Top Secret clearance
- Background in or strong familiarity with UK defence, intelligence, or critical infrastructure sectors
- Experience with GC Cloud services (Azure, AWS GovCloud) or Protected B/C environments
- Project management certification (PMP, PgMP) or government-specific methodologies.
Security Clearance Requirements
This role requires eligibility for UK government security clearance.
Preference will be given to candidates who currently hold an active UK government Top Secret (TS) clearance, as this will enable immediate engagement with our most sensitive defence and national security customers.
However, we will also consider exceptional candidates who:
- Currently hold UK government Secret clearance and are eligible for TS upgrade
- Do not currently hold clearance, but are eligible and willing to undergo the Top Secret clearance process
- Have a previous government security clearance that has lapsed
Please note that obtaining Top Secret clearance can take 12-18 months. Candidates without active clearance will work on non-classified public sector accounts while the clearance process is underway.
What Makes This Role Unique
This isn't typical program management—it's a highly specialised role at the intersection of frontier AI, national security, and public sector digital transformation. You'll work on some of the UK’s most sensitive and impactful AI deployments, helping government organisations harness cutting-edge technology while maintaining the highest standards of security, ethics, and accountability.
If you're passionate about responsible AI adoption, understand the unique constraints and opportunities within government, and want to have an outsized impact on how the UK leverages AI to serve its citizens, this role is for you.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Remote - U.S.
About Airship
Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more.
Airship’s no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships.
We invite you to be part of our journey in building products and delivering services that touch millions of customers around the world every day.
To learn more about us, visit
www.airship.com
, read our
blog
or follow us on
LinkedIn.
About the Role
Airship is looking for an Information Security Architect to own the design and evolution of our security architecture across cloud infrastructure, applications, and the CI/CD pipeline. You'll be Airship's technical authority on secure-by-design systems, partnering with Engineering, Platform, and Product teams to embed security into every phase of the development lifecycle.
This is a hands-on architecture role. You'll conduct threat modeling, perform architecture reviews, define security standards and reference architectures, and drive secure design patterns across Airship's GCP-based environment. You'll also evaluate emerging technologies, including AI and generative AI platforms, to identify security risks and define secure adoption patterns.
Why This Role
Depth over breadth.
You'll focus on what matters most: securing Airship's cloud infrastructure and CI/CD pipelines, conducting threat modeling, and shaping architecture decisions
GCP at the core.
Airship runs on Google Cloud Platform. You'll work deeply with GCP-native security capabilities, defining guardrails, segmentation patterns, logging standards, and workload protection across the platform
Secure the pipeline, secure the product.
CI/CD pipeline security is a primary focus. You'll design and implement controls that protect the software delivery lifecycle from code commit through production deployment
AI-forward security.
You'll evaluate and secure AI and GenAI platforms, define usage patterns for AI-assisted development tools, and help establish security architecture for Airship's AI-enabled features
Fully remote, flexible culture.
Airship's Digital First approach means flexible, remote work is the norm, with a team that collaborates across timezones and geographies every day
Room to grow.
This role is a path toward senior security architecture, security leadership, or deeper cloud security specialization
What You'll Do*
Design, develop, and maintain Airship's security architecture, including reference architectures, secure design patterns, and technical security standards
Perform security architecture reviews for enterprise applications, cloud platforms, infrastructure services, and technology integrations, ensuring alignment with security standards and risk posture
Conduct threat modeling and technical risk assessments to identify security gaps and recommend mitigation strategies
Define and implement cloud security guardrails, network segmentation patterns, logging standards, and access control models across Airship's GCP environment
Partner with Engineering and DevOps teams to integrate security controls into the CI/CD pipeline, including secure build processes, container security, Infrastructure-as-Code (IaC) security, secrets management, and software supply chain integrity
Evaluate proposed architecture and design changes from engineering teams, analyze their security impact, and make recommendations
Assess emerging technologies (including AI platforms, generative AI tools, and AI-assisted development technologies) to identify security risks and define secure usage patterns
Develop security guidance for API security, application authentication (SAML, OAuth2), encryption, and identity and access management
Research security trends, emerging attack methods, and new classes of vulnerabilities to proactively reduce the risk of breach
Leverage AI-enabled tools and automation to improve security analysis, architecture review workflows, and threat detection
Partner with security tooling teams to evaluate enterprise security tools for architectural fit, integration models, and long-term scalability
Participate in the Security on-call rotation and respond to incidents
Provide technical security guidance for complex customer inquiries that require deep architectural expertise
Mentor colleagues across the organization on secure design principles and security best practices
*Duties described are not a comprehensive list. Additional tasks may be assigned from time to time, and responsibilities may be amended at any time at the sole discretion of the Employer.
What We're Looking For
8+ years of experience in information security, security architecture, cloud security engineering, or a related technical discipline
Deep expertise in Google Cloud Platform (GCP) security, including native security capabilities, cloud architecture patterns, and workload protection
Hands-on experience securing CI/CD pipelines, including container security, IaC security, secrets management, and DevSecOps practices
Experience conducting threat modeling for complex, distributed systems using standard methodologies
Experience performing security architecture and design reviews for cloud-native applications and infrastructure
Proficiency in at least one scripting language (e.g., Python, Java, Bash/shell)
Working knowledge of network security concepts, including segmentation, Zero Trust principles, firewalls, and access control models
Working knowledge of identity and access management concepts, including SSO, MFA, federation, and least-privilege access
Strong understanding of application security, including OWASP, API security, secure SDLC practices, and authentication protocols (SAML, OAuth2)
Working knowledge of how to protect and administer macOS, Linux, and Windows systems
Ability to translate security requirements into practical, scalable technical solutions
Strong written and verbal communication skills, with a talent for explaining complex security concepts to both technical and non-technical audiences
Experience experimenting with AI tools in your personal or professional life
We'd Be Delighted If You Also Have
One or more industry certifications (e.g., CISSP, CCSP, Google Cloud Professional Security Engineer, OSCP, GIAC certifications)
Experience with enterprise security technologies such as Splunk, CrowdStrike, Rapid7, Vanta, Okta, and DLP solutions
Familiarity with AI security concepts, secure AI platform adoption, and AI risk frameworks (e.g., NIST AI RMF, ISO 42001)
Experience developing security reference architectures, design patterns, and technical standards documentation
Experience with Kubernetes security, container orchestration, and cloud-native security tooling (CSPM, CWPP)
Knowledge of data security practices including encryption, data classification, DLP, and key management
Experience evaluating third-party technologies and conducting technical security assessments for vendor platforms
Work Location & Travel Requirements
Airship’s ‘Digital First’ approach to work means that for the majority of our roles, work can be performed remotely, either some or most of the time. Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones.
Some roles may require that employees perform their work from a specific location to support business activities, and/or be within proximity to an Airship office location or customer or partner locations, while other roles can be performed 100% remotely.
This position is
fully remote
and may require
up to 10%
travel based on business needs or as requested by your manager.
Compensation
Starting Pay Range:
$130,000-$160,000 USD per year
This is a good faith estimate of the base compensation we reasonably expect to pay for this position upon hire. Actual starting pay may vary based on factors such as relevant skills, work experience, market demands, and location. All offers include stock options so employees have the opportunity to benefit from Airship’s success.
Benefits & Perks
Competitive medical, dental, and vision insurance options for you and your dependents
Flexible time off, company paid holidays, paid parental leave, and paid volunteer time off
Support for your overall wellbeing with mental health and wellness resources
Employer-subsidized life insurance as well as short-term and long-term disability
A digital-first work environment and a monthly stipend to support remote work
Mentorship and growth opportunities to build skills and accelerate professional development
And more!
We use artificial intelligence tools in our recruitment process as decision-support tools only. Airship's People Operations team reviews all AI-generated scores and recommendations before making any hiring determination. No applicant is rejected solely on the basis of an AI-generated output. Depending on your location, you may have the right to request human review of any AI-assisted employment decision or to opt out of AI evaluation. To make a request or learn more about how we use AI in hiring, contact
privacy@airship.com
or visit
airship.com/legal
.
California residents can view the CCPA disclosure notice
here
.
**
Please Note:
To ensure the security of your personal information, Airship will only contact candidates through email addresses ending with “@airship.com”.
Hiring Commitment
Airship is committed to fostering a diverse work environment and providing equal employment opportunities to all applicants and employees. We welcome your application and our hiring and employment decisions are made irrespective of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. In alignment with our commitment to equal opportunity, Airship will consider for employment all qualified applicants, including those with criminal histories, in a way that adheres to the principles of fairness and the requirements of local Fair Chance laws, where applicable.
By submitting this application, I affirm that the facts set forth in it are true and complete to the best of my knowledge. I understand that if I am employed, false statements, omissions, or misleading information given in my application, interview(s), or in a background check may result in dismissal.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
On the ML Fraud team, you’ll build and improve machine learning systems that make real-time transaction decisions, protecting consumers and merchants while balancing fraud loss, customer experience, and conversion. You’ll work closely with experienced ML engineers, platform partners, and cross-functional stakeholders to take models from idea to prototype to production, and to keep them healthy with strong measurement and monitoring as fraud patterns evolve.
What you’ll do
- You will lead development of new fraud prediction models using a mix of approaches for tabular, graph, and behavioral data
- You will build and scale feature pipelines and training datasets from proprietary and third-party signals, partnering with data and platform teams when needed.
- You will prototype new modeling ideas and features, run offline experiments, and drive the best-performing approaches into production with appropriate risk controls.
- You productionize models: integrate into batch and/or real-time decision systems, and improve reliability, latency, and operational robustness.
- You will instrument and monitor model and data health, and help define retraining/backtesting workflows as fraud patterns evolve.
- Identify and implement foundational improvements to how the team builds models.
- You will collaborate across Engineering, Fraud Analytics, Product, and ML Platform to define requirements, evaluate tradeoffs, and communicate results clearly to both technical and non-technical audiences.
What we look for
- You have 6+ years experience researching, training, tuning and launching ML models at scale. Relevant PhD can count for up to 2 years of experience.
- Track record of delivering high impact machine learning models in a low latency live setting
- Strong Python skills and experience writing production-quality code.
- Experience building and evaluating models for tabular classification problems (preferably gradient-boosted decision trees like LightGBM/XGBoost/CatBoost, or similar).
- Experience with a deep learning framework (PyTorch preferred).
- Experience working with distributed data processing or parallel compute frameworks (Spark preferred; Ray/Dask or similar).
- Experience with ML lifecycle tooling for training orchestration, experimentation, and model monitoring (e.g., Kubeflow, Airflow, MLflow, or equivalent internal platforms).
- Proficient in using AI-powered developer tools (e.g., Claude Code, Cursor, or similar) to accelerate iteration, debugging, and code quality as part of day-to-day development workflows.
- You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code.
- You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews.
- Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
- You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
Pay Grade - N
Equity Grade - 6
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $153,000 - $213,000
Location - Remote Canada
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote; Serbia; Poland
Workplace: Remote
We are looking for a Senior Penetration Tester to strengthen the security of high-load products by identifying vulnerabilities across applications, infrastructure, cloud environments, and payment flows. In this role, you will work closely with engineering, product, fraud, and compliance teams to improve security posture through offensive security assessments and practical remediation.
Responsibilities:
- Plan and execute penetration testing activities across web applications, APIs, mobile applications, internal and external infrastructure, and AWS cloud environments
- Perform offensive security exercises, including red team and assumed-breach scenarios covering privilege escalation, lateral movement, persistence, and data exfiltration
- Assess the security of cloud-native services, Kubernetes environments, microservices, and CI/CD pipelines
- Identify vulnerabilities affecting payment systems, wallets, KYC/AML processes, bonus mechanisms, affiliate tracking, and other business-critical workflows
- Work with Product, Engineering, AppSec, Payments, and Fraud teams to prioritize findings and support remediation efforts
- Develop custom scripts and internal tools to improve testing capabilities where standard solutions are insufficient
- Contribute to threat modeling activities and support secure-by-design initiatives
- Review penetration testing plans, reports, and provide technical guidance to junior and middle security specialists
- Research emerging vulnerabilities, MITRE ATT&CK techniques, security advisories, and translate them into actionable improvements
- Support security assessments for new products, releases, and market launches, including effort estimation and pre-certification activities
- Act as a security advisor for technical and business stakeholders on offensive security matters
Requirements:
- 4+ years of hands-on experience in penetration testing or offensive security
- Proven practical experience in at least three of the following areas:
- Web applications / APIs
- Internal networks
- External infrastructure
- Cloud environments (AWS/GCP)
- Mobile applications (iOS/Android)
- OSCP or an equivalent offensive security certification
- Strong knowledge of SAST, SCA, DAST, AWS/GCP, MITRE ATT&CK, OWASP ASVS, OWASP WSTG, and PTES
- Good understanding of application architecture, including MVC and data flow principles
- Knowledge of supply chain attack techniques
- Experience writing scripts in Python and Bash
- Understanding of IAM models within at least one major cloud provider
- Hands-on experience testing Kubernetes-based environments, cloud-native applications, CI/CD pipelines (GitLab, GitHub Actions, Jenkins) and Infrastructure as Code solutions (Terraform, Helm, CloudFormation)
- Strong reporting, documentation, and communication skills
- Ability to balance security priorities with business and release deadlines
- Solid understanding of security frameworks and compliance standards, including PCI DSS, ISO 27001, NIST, and GDPR
- At least Upper-Intermediate level of English
Would be a plus:
- Advanced offensive security certifications such as OSWE, OSEP, OSED, CRTO, BSCP, ARTE, or GRTE
- Experience designing secure architectures for Kubernetes and AWS environments
- Previous background in iGaming, fintech, or payment products
- Public security research, CVEs, advisories, technical publications, or conference presentations
- Completion of HTB Pro Labs or strong CTF achievements
- Contributions to open-source offensive or defensive security projects
What's in it for you:
- Fully remote working format
- Competitive salary based on experience
- Paid annual leave and sick leave
- Opportunities for professional and career growth
- Supportive environment focused on continuous development and long-term growth
ГибридNew York
ГибридseniorLimassol; Nicosia; Athens
Не хотите искать каждый день?
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УдалённоUS - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Kuala Lumpur, Malaysia
ГибридSan Francisco
УдалённоSerbia
Удалённоhead401k retirement plan + company match (US only); We encourage candidates from all walks of life to apply and join our team
УдалённоseniorRemote - US
УдалённоseniorMississauga, Ontario
ГибридLondon; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
УдалённоRemote - U.S.; Airship's Digital First approach means flexible, remote work is the norm, with a team that collaborates across timezones and geographies every day; Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones