Location: Remote; San Francisco
Workplace: Remote
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Technical Customer Experience (CX) Specialist, you will be the frontline support within the global support team, reporting to the CX Manager. Your role is crucial in providing empathetic and efficient support to our customers. We are seeking someone who loves problem-solving, is adept at handling multiple priorities, and is passionate about working with enterprise customers to ensure a seamless support experience.
WHAT YOU'LL DO
- Serve as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions.
- Juggle multiple competing priorities and tasks, ensuring a high level of service and responsiveness.
- Troubleshoot issues including AI output quality, app login, feature requests, REST APIs, error logs, and authentication/token issues.
- Maintain a high standard of reliability and accountability, ensuring consistent coverage and follow-through during assigned shifts.
- Collaborate with team members to troubleshoot complex issues, escalating them appropriately when needed.
- Maintain a deep understanding of our products and services to provide knowledgeable support.
- Document customer interactions and feedback to aid in continuous improvement of our services.
- Work closely with other departments to resolve customer issues and contribute to the overall customer experience.
- Collaborate effectively as part of a team while confidently owning and executing tasks independently.
- Stay informed of new product features and updates to provide accurate and current support.
- Contribute to the development and refinement of support processes and materials, such as FAQs and knowledge base articles.
WHAT YOU HAVE
- 3+ years proven experience in a technical support role, in a fast-paced environment providing “white glove” or “premium support” to large enterprise customers for AI-driven products
- Exceptional empathy and a genuine desire to help and connect with customers.
- Strong problem-solving skills, with the ability to think creatively and resolve complex issues.
- Excellent organisational skills, capable of managing multiple tasks and priorities effectively.
- Strong communication skills, both written and verbal, with the ability to convey complex information in an understandable manner.
- Understanding of APIs, and ability to explain complex API concepts to both technical and non-technical customers.
- Familiarity with customer support tools and CRM systems; experience with Intercom is a plus.
- Ability to work collaboratively in a team environment and build positive working relationships across departments.
- A passion for learning and personal growth, with a commitment to staying informed about industry trends and best practices.
- Availability to participate in an on-call rotation outside scheduled working hours, including nights, weekends, and holidays, in accordance with the company’s on-call policy.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-CG1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: İstanbul, Turkey
Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to
apply now
! 📥
PeopleCert
is seeking an experienced, passionate, and qualified
Greek Language Teacher
to join our team in Istanbul. This is a unique opportunity to support a transformative educational initiative as part of
PeopleCert’s ESG commitment
to strengthening access and quality in education.
You will support a newly established
ESG
initiative aimed at raising Greek language proficiency for students of Greek origin in Istanbul, planning and delivering interactive lessons for young learners to teenagers and preparing them for internationally recognized Greek language
certifications
. This role requires adaptability, creativity, and a genuine desire to help learners achieve their language goals.
As a Greek Teacher, your tasks will include the following:
Plan and deliver interactive, engaging lessons for a variety of age groups and proficiency levels
Design activities and work with materials that promote communicative and authentic language use
Assess student needs and learning styles to tailor instruction accordingly
Monitor, evaluate, and document student progress through regular assessments, quizzes, and feedback sessions
Prepare students for international Greek language certification exams, including practice tests and exam strategies
Maintain accurate records of student attendance, performance, and development
Provide constructive feedback to students and maintain regular communication with learners and parents
Collaborate with colleagues from PEOPLECERT to fine-tune curriculum materials and share best practices
Participate in staff meetings, professional development sessions, and school events
What we look for:
A BA degree in Greek Literature, Philology, Linguistics, Education, or a related field
Minimum 2 years of teaching experience , preferably in classes for young learners
Native Greek speaker
Familiarity with the CEFR framework and standardized test preparation
Eligibility to live and work in Turkey is required
Availability to work physically in Taksim, in the Beyoğlu district, from 2 PM to 8 PM (Monday to Friday)
Desirable Skills & Attributes:
Experience teaching different age groups (young learners, teens)
Strong communication and organizational skills
Familiarity with digital learning platforms and technology-enhanced teaching.
What we offer:
Competitive remuneration package
Incentive scheme based on targets
Work in an international, dynamic and fun atmosphere
Huge learning experience in using best practices and global environment
Constant personal and professional development
If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you!
About PeopleCert
PeopleCert
is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.
Quality, Innovation, Passion, Integrity, Clarity, Velocity
are the core values which guide everything we do.
Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.
In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.
All applications will be treated with strict confidentiality.
Location: South Africa; Mexico; Argentina; Brazil; Uruguay; Venezuela, Bolivarian Republic of
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Job Type:
Full-time (Independent Contractor)
Job Summary
We are seeking a high-performing Appointment Setter to join a mission-driven team helping high-functioning executives and founders overcome problem drinking. This is not a typical B2B sales role; you will be engaging in meaningful conversations with professionals seeking a biological and psychological transformation through nervous system rewiring. Your mission is to connect individuals in need with a life-changing coaching program that moves beyond willpower and labels to achieve true freedom.
Key Responsibilities
Manage high-volume outbound outreach, sending 100+ personalized messages per day to prospective clients.
Qualify leads through deep discovery to ensure they are a fit for the "Reset Method" coaching program.
Achieve consistent performance targets of 60 qualified meetings per month (averaging 3 per day).
Manage lead pipelines and daily inbox activity with high responsiveness.
Diligently track all outreach activity and lead status using provided tracking tools.
Handle sensitive objections with empathy, professionalism, and authority.
Requirements
1–2 years of experience in appointment setting for B2C offers (Sobriety, Health & Wellness, Life Coaching, or Nervous System Healing).
Proven track record in Lead Qualification, Objection Handling, and Pipeline Management.
Exceptional command of the English language, both written and verbal.
Ability to work within EST hours with core availability during the 10:00 AM – 2:00 PM and 4:00 PM – 8:00 PM blocks.
High level of emotional intelligence and the ability to navigate sensitive topics with high-net-worth individuals.
Strong self-discipline to work independently in an offshore, remote capacity.
Nice-to-Have
Direct experience setting appointments specifically for breathwork or sobriety coaching.
Background in consulting or high-ticket wellness sales.
Proficiency with Slack and Google Workspace.
Benefits
💰 Competitive base compensation
🌎 Fully remote work environment
🚀 Career growth opportunities toward SDR and Senior Closer roles
📈 Long-term stability in a rapidly growing wellness niche
🎯 Impactful work that changes lives and restores families
Location: Remote
Workplace: remote
Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.
The Vendor Success Manager assists the department and leadership in achieving profitable business results. This role is responsible for the oversight and performance of geographic markets through developing and cultivating relationships with Affiliates. This role also analyzes data used to align Affiliates in reducing risk, and improving performance and profitability.
What You'll Do
Develop negotiation strategies and participate in negotiations with vendors on price, delivery, terms, etc.
Provide supporting data and analytics to ensure informed decisions are made when choosing vendors
Conduct data analysis to support management of vendor base; provide in-depth vendor performance analysis
Uncover/understand client objectives, challenges and needs by performing regular client needs assessments
Proactively and reactively manage vendor relationships; leverage internal resources to enhance relationships with Lessen vendor base
Minimize cost and maximize value in the sourcing process via leveraging strategic sourcing, negotiations, etc.
Maintain an awareness of latest buying techniques, theories, best practices, trends, legislative issues and market competitiveness information and leverage these to drive bottom-line improvements
Assist leadership in the development of department performance objectives; monitor activities against department objectives and submit performance reports to management
Ensure appropriate audit trails are embedded in sourcing processes, for internal audit and performance management purposes
Identify challenges related to processes, tools and policies for the department; implement changes as necessary to resolved challenges
Ensure compliance with policies and programs in alignment with sourcing strategy
Ensure the effective delivery of initiatives, programs and directives in accordance with sourcing strategy and financial business plans
Ensure that sourcing processes and policies are in line with business processes
Develop and deliver presentations to leadership and vendors, as required on strategies, programs, practices and issues
Interact cross-functionally with all other departments and serve as an effective and value-added service for the entire organization
Collaborate with other internal departments on catalog pricing and implementation
Meet with internal departments on a regular basis to ensure vendor strategies are on track and achieving customer goals and expectations
Handles moderately complex issues and problems with a sense of urgency; appropriately identifies and escalates issues to department leadership
Perform work under general supervision; carefully reviews the details and accuracy of work performed
Foster a positive team environment and provide coaching or mentoring to team members
Ensures confidentiality and accuracy of internal and external data
Travel expected up to 20% of the time
Performs ad-hoc projects and other duties as assigned
What You Need:
3-5 years’ in facilities, supply chain analytics, or procurement experience required
Bachelor’s degree preferred
Proficient in all people management processes, including recruitment, performance management and reward
Proficient in building, growing and developing a team; including department structure design and resourcing
Proficient in coaching and developing individual team members to reach their potential
Proficient in engaging a team through communication, processes, personal impact and influence
System Experience: (i.e. ADP, Great Planes)
Possesses solid working knowledge of subject matter
Computer Skills: Proficient in Microsoft Word, Excel, PowerPoint, Outlook required
System Experience: Tableau, HubSpot, Salesforce preferred
Industry Trade Knowledge: HVAC, Electrical, Plumbing, General Maintenance preferred
Why Lessen:
· Competitive compensation
· Health, Dental, Vision, Life, Disability options
· 401K retirement savings plan
· Paid vacation, federal and floating holidays
· Maternity/Paternity Pay
· Career advancement opportunities
· All the tools you'll need to be successful
Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Location: Lincoln, NE; Omaha, NE
Company Description
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company.
We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description
Olsson's Facilities Engineering and Design Team is at the forefront of engineering innovation, providing comprehensive services for large commercial developments, healthcare facilities, laboratories, educational institutions, data centers, and military installations. Our expertise includes engineering analysis, design services, and professional consulting, ensuring top-tier quality and world class installations. As a member of this team, you will contribute to diverse, high-impact projects, delivering engineering solutions that make a tangible difference in communities and industries.
As an Electrical Engineer with us, you’ll play a pivotal role, driving projects that leave a lasting impact on communities and industries alike.
Key responsibilities:
Lead a wide range of engineering projects, from initial design to final execution, ensuring alignment with project goals, timelines, and budgets.
Perform comprehensive design calculations, develop detailed documentation, and estimate costs, transforming innovative concepts into practical solutions.
Coordinate project designs with a keen eye on quality and efficiency, leveraging your expertise for optimal outcomes.
Serve as a primary liaison, communicating effectively with project teams and clients to keep all parties informed of progress and changes.
Champion innovation and continuous improvement by refining our methods and processes, ensuring our engineering solutions remain cutting-edge and effective.
Qualifications
You are passionate about:
Working collaboratively with others.
Having ownership in the work you do.
Using your talents to positively affect communities.
You bring to the team:
Strong communication skills.
Ability to contribute and work well with a team.
Excellent interpersonal and problem-solving skills.
Bachelor’s degree in engineering.
A minimum of four years of engineering experience.
Must be a registered professional engineer (PE).
#LI-DNP
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice
here
.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
Team Description:
The Ads Retrieval ML team builds the machine learning systems that identify relevant advertising candidates for Reddit users. Retrieval sits at the heart of the ads delivery funnel: before downstream ranking and auction decisions, our models determine which campaigns and ads are eligible to compete. We work on large-scale retrieval across multiple objectives, placements, and geographies. Our work combines representation learning, candidate generation, nearest-neighbor search, behavioral and contextual signals, and rigorous offline and online experimentation.
Role Description:
We are looking for a Staff Machine Learning Engineer to provide technical leadership for the Retrieval ML team. You will lead the design and evolution of retrieval models and modeling practices that improve relevance, advertiser outcomes, and user experience at Reddit scale. This is an applied ML role centered on retrieval modeling and end-to-end product impact. You will be expected to stay close to the technical details—from data and objective design through model development, evaluation, experimentation, and launch—while setting direction for other engineers.
Responsibilities:
Define the technical direction and multi-year roadmap for ads retrieval modeling in partnership with engineering, product, data science, and ads stakeholders.
Design, develop, and launch candidate-generation and retrieval models for campaigns and ads across Reddit’s advertising surfaces.
Apply modern approaches such as two-tower architectures, representation learning, embeddings, sequence models, graph-based methods, and other deep learning techniques when they create meaningful product value.
Improve the retrieval stack across key modeling decisions, including objectives, labels, sampling strategies, hard-negative mining, feature design, embedding generation, candidate filtering, and retrieval depth.
Work with approximate nearest-neighbor and vector retrieval systems, reasoning about recall, relevance, freshness, diversity, coverage, latency, and cost trade-offs.
Establish strong evaluation practices that connect retrieval metrics—such as recall, precision, candidate coverage, calibration, and downstream lift—to ads and user outcomes.
Lead offline analysis and online experiments, interpret ambiguous results, and translate findings into the next modeling iteration.
Partner with downstream ranking, ads platform, auction, measurement, and product teams to ensure retrieval models integrate effectively into the full ads funnel.
Write design documents, review code and model changes, and raise the quality bar for modeling, testing, observability, and production ownership.
Mentor ML engineers and help grow the team’s expertise in retrieval, recommendation, and representation learning.
Required Qualifications:
7+ years of industry experience, including substantial experience building and shipping applied ML products.
Deep experience with information retrieval, candidate generation, recommender systems, ranking, or related relevance problems.
Strong understanding of retrieval modeling concepts, including DNN, embeddings, two-tower or dual-encoder models, approximate nearest-neighbor search, and multi-stage retrieval.
Deep experience training, evaluating, debugging, and deploying deep learning models using TensorFlow, PyTorch, or similar frameworks.
Demonstrated ownership of ML projects from problem framing and data preparation through offline evaluation, online experimentation, production launch, and iteration.
Strong command of experimental design and model evaluation, including how offline retrieval metrics relate to downstream business and user metrics.
Experience working with large-scale behavioral, contextual, or content datasets and complex feature pipelines.
Strong software engineering fundamentals and the ability to write clear, reliable, maintainable production code.
Technical leadership experience: setting direction, leading complex projects, influencing partner teams, and mentoring other engineers.
Excellent written and verbal communication, with the ability to explain complex modeling choices to technical and non-technical audiences.
Preferred Qualifications:
Experience with ads retrieval, ad serving, recommendation, search relevance, or marketplace optimization
Experience modeling user, content, campaign, or ad interactions with sequential, graph, or multimodal signals
Experience connecting retrieval improvements to downstream ranking, auction, conversion, revenue, or user-experience outcomes
Experience in ads marketplaces at peer companies
Publications, patents, or industry contributions in applied ML or ranking systems
Experience with sequential modeling (e.g., RNNs, Transformers)
Benefits:
100% remote opportunity (we have 4 office locations for hybrid/onsite work preference in NY, SF, LA and Chicago)
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
#LI-AJ1
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$230,000
—
$322,000 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Principal Executive Communications Manager, Chief Product & Technology Officer.
About the job
Twilio is an innovation-driven company on a transformative journey, and we are seeking an executive communications director to be the trusted communications partner for Twilio’s Chief Product & Technology Officer In this highly visible and strategic role, you will craft and drive impactful messaging that elevates the CPTO’s voice across internal and external audiences, reinforcing Twilio’s vision, product strategy, and leadership in the industry. You will also selectively support the R&D organization and leadership team on various initiatives to share Twilio’s innovation story, both internally and externally.
This role sits within Twilio’s corporate communications team, responsible for shaping and delivering Twilio’s story across investors, press, customers, industry analysts, and employees. You will develop executive-level content and thought leadership, manage internal and external communications, and support change management initiatives to ensure clarity, alignment, and engagement across Twilio’s R&D organization and beyond.
Responsibilities
In this role, you’ll:
Iterate and execute an annual executive communications strategy and plan that positions the Chief Product & Technology Officer as the transformative leader behind Twilio’s innovation story.
Take the pen on all content coming from Twilio’s CPTO including keynotes, internal presentations, blogs, press and social media.
Partner with PMM and CorpComms on impactful, forward-thinking communications that tell Twilio’s innovation story from various R&D leaders
Propose opportunities and concepts for thought leadership to elevate Twilio’s R&D leadership’s visibility in the market
Develop content to represent R&D at quarterly Company All Hands meetings and other key internal companywide meetings
Drive communications for ongoing change management initiatives within the R&D function
Develop content for R&D function-level communications and events that supports Twilio’s unique Builder culture.
Build and maintain relationships with key partners to inform CPTO communications strategy including Twilio’s Management Team, R&D Leadership, Corporate Communications, Product Marketing, and more.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
8+ years experience in communications, including a minimum 3 years in a dedicated executive communications role
4+ years in the tech industry
Desired:
Experience writing for, working directly with and influencing CEOs, C-level executives, and SVPs
Strong executive presence and ability to advise on communications strategy to all levels of the organization
Strong cross-functional collaboration skills with the ability to partner effectively across R&D, GTM, Marketing, HR, PR, and Internal Comms teams
Excellent project management skills
Strong business acumen with exemplary editing and writing skills
Experience in external-facing thought leadership (blogs, event keynotes, social media)
Proficiency in creating slide desks for large audience presentations
Strong ability to synthesize complex topics (AI, data, product strategy) into compelling, digestible content for diverse audiences
Exceptional writing and storytelling skills with the ability to craft clear, engaging, and strategic messaging for executive leaders.
Location
This role will be remote and based in the West Coast, USA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520 - $176,900.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840 - $187,300
Based in the San Francisco Bay area, California: $166,400 - $208,000.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until November 30, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Own frontend across product and marketing surfaces: You will work across both our core product interface and customer-facing web pages, ensuring a cohesive, polished user experience across all touch points. This includes building features in the web app and also collaborating on our website to keep branding and user experience consistent and high-quality.
- Build content infrastructure that unblocks the team: You'll develop our CMS (we use Sanity) to give content and marketing teams self-serve tooling, structured content models, and preview/staging workflows, so routine changes don't depend on engineering. You'll design content schemas and editing experiences that let non-engineers move quickly and confidently.
- Champion growth: You'll partner with marketing, sales, and operations to implement analytics and enable experimentation, turning business goals into shipped, instrumented features so we always know what's actually working.
- Make localization first-class: You'll support localization and internationalization — multilingual content, translation workflows, and the infrastructure behind them, so non-English experiences are genuinely first-class rather than afterthoughts.
- Treat performance as a feature: You'll own Core Web Vitals, media and asset optimization, and the diagnosis of the subtle issues: layout shift, lazy-loading, video quality, render timing. You care about speed, and you measure it.
- Hold a high bar for accessibility: You'll champion semantic markup, keyboard navigation, screen-reader support, and WCAG-minded component design, ensuring the site is usable by everyone who visits it.
WHAT YOU'LL BRING
- Marketing and growth fluency: You've worked on marketing or growth-facing web before, and you understand the business context — funnels, conversion, SEO, analytics, and A/B testing—not just the code. We care about this more than years of experience or exact seniority.
- Strong frontend fundamentals: You're fluent in modern JavaScript and TypeScript and React (or a similar framework), with a real sense for UI/UX craft and an instinct for getting the small details right.
- A genuine commitment to performance and accessibility: You care about both deeply and can point to specific, concrete things you've done to improve them in production.
- Comfort with structured content: You've worked with a headless CMS and structured content models before. Sanity experience is a plus.
- Strong cross-functional collaboration: You work well with non-engineers — designers, content writers, and marketers — and can translate their goals into technical work, and technical tradeoffs back into terms they can act on.
Even better...
- Localization and i18n experience: You've worked with internationalization systems and translation tooling before.
- Analytics and experimentation depth: You're familiar with web analytics and experimentation platforms and know how to use them to drive decisions.
- Third-party integration experience: You've integrated services like video hosting or error monitoring into a content workflow.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: US: San Mateo (1875 South Grant Street)
Workplace: Hybrid
The role & it's impact:
As a Senior Account Executive, you will be a strategic partner for large and mid-tier accounting practices, helping them navigate their digital transformation. Your primary focus is to drive net new business as you develop and execute digital strategies that enable these partners to successfully migrate their clients onto the Xero platform, driving growth for their business and ours.
This is a high-impact, field-based position across San Francisco where you will own your territory and build deep, lasting relationships with accounting partners.
The team & how they connect:
You will join a goal-motivated sales team of eight that thrives on achieving collective success and delivering measurable outcomes. You will work closely with Senior Account Executive colleagues and Partner Consulting to ensure a unified approach to territory management and expansion.
Initially you will focus on:
- Developing formal engagement plans and project strategies to support partner migrations.
- Driving sustainable adoption and revenue growth across your territory of accounting and bookkeeping partners
- Managing a consistent cycle of appointments and meetings within your allocated territory to drive and deepen an online strategy
- Recruiting, educating, and growing your partner base by delivering events and certification training
- Using Salesforce to maintain accurate data and ensure excellence in forecasting and territory management
Where and how you can work:
This is a field-based role in San Francisco that offers the freedom to work autonomously while managing your specific territory. You should expect regular travel for client visits, including driving throughout Illinois for face-to-face meetings. We embrace hybrid working, providing beautiful office spaces for collaboration alongside the flexibility to manage your own schedule and boost days.
Here are some of the things we are looking for:
- You bring a results-driven approach and a genuine enthusiasm for building strong, rapport-based relationships with accounting partners.
- Your background includes proven success in field account management and a track record of meeting and exceeding sales targets
- You possess an interest in the fintech market and the ability to educate others on digital resources and online accounting
- You will have the initiative to work independently while staying process-oriented and detail-focused
- Your communication and presentation skills allow you to deliver engaging events and influence digital strategy at a practice level
- You have experience using CRM tools, such as Salesforce, to manage client communications and sales cycles
Compensation:
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- California, New York and Washington: $110,000 - $120,000
- All other US States: $106,200 - $115,200
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional
Staff Software Engineer
to join our organization. Garner’s Engineering team tackles incredibly hard technical problems for a mission that truly matters. Our systems analyze billions of medical records to rank healthcare providers across the country. We are an AWS + Kubernetes shop, and we are constantly introducing new technologies as our system load doubles every year. We expect our engineers to champion cutting-edge industry practices as we aggressively embrace AI in every facet of our operations and norms. We are seeking teammates who take pride in delivering their best work while fostering a strong team culture.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Lead team-level technical strategy and execution on multi-quarter time horizons
Use AI to build, optimize, and maintain software systems
Uplevel engineers across the organization by raising the technical bar
Collaborate across disciplines to understand our domain and iterate on projects
Protect our users’ privacy and security through best practices
The ideal candidate has:
6+ years of software engineering experience
Experience leading teams of engineers with demonstrated impact on technical strategy
A generalist software engineering mindset ready to learn new languages, frameworks, and techniques required for a fast paced startup environment
Demonstrated ability to build complex systems using AI coding agents (we use Claude Code)
Able to learn quickly and mentor others
Familiarity with data security and HIPAA compliance
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
What you’ll get here
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Technologies we use:
Claude Code, Kubernetes, AWS, Airflow, DBT, Python, TypeScript, React, Go
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Compensation Transparency:
The target salary range for this position is $312,000 - $356,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Chicago
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
The SMB Sales Manager joins Harvey's Commercial Sales organization to lead a team of Account Executives selling Harvey's AI platform to small and mid-sized law firms and legal teams out of the Chicago office. Reporting to the Vice President of Commercial Sales, this role owns territory planning, pipeline development, and revenue execution across the region. The manager drives a disciplined sales process while coaching AEs through the full cycle — from discovery and qualification through close — and holds the team accountable to rigorous forecasting and performance standards. It is a high-impact opportunity to shape the sales culture and operating rhythm for a fast-growing segment at one of the most innovative companies in legal technology.
WHAT YOU'LL DO
- Build, coach, and performance-manage a team of SMB Account Executives focused on selling Harvey's platform to law firms and corporate legal departments in the Chicago region
- Own territory planning, pipeline development, and accurate forecasting to deliver against quarterly and annual revenue targets
- Drive a disciplined sales process using MEDDPIC or similar methodology, ensuring AEs execute high-quality discovery, qualification, objection handling, and close motions
- Establish a local operating cadence — team standups, deal reviews, pipeline hygiene — that mirrors Harvey's high-performance sales culture
- Serve as a player-coach by actively engaging in strategic deals and modeling best practices in discovery, demo, and negotiation
WHAT YOU HAVE
- 6+ years of tech sales experience — ideally closing new business at the Mid Market or Enterprise level; 2+ years of people management experience training and coaching a high-performing sales team.
- Experience operating in an early stage, high-growth environment. Demonstrated ability to design and improve systems from scratch
- Strong communication skills with the ability to clearly articulate technical concepts to a variety of audiences.
- Proven track record of selling complex software solutions to sophisticated buyers, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
- Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work and interest in the legal profession and helping lawyers do their jobs better and more efficiently.
- Energized by mentoring account executives, contributing to the development of our sales processes and team-driven sales culture, refining the value proposition of our solutions and creating sales resources to drive our success.
- Track record of coaching AEs through complex sales cycles, including deal strategy, objection handling, and negotiation, with a growth-oriented and coachable mindset
COMPENSATION
OTE 50/50 Split $280,000 - $320,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-JL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Amman, Jordan
Workplace: fully
Must Love Humans! 🩵
At Tribe Wellness Sales, we’re on a mission to help people live longer, healthier lives through supplements that actually deliver. But here’s the catch: too many people grab a product online and then flounder—unsure how to use it or missing the guidance to make it work. That’s where you, our Product Sales Specialist (called a Protocol Review Specialist in our world), make the difference. Without you, people miss out on better health, customers lose confidence, and our mission stalls. With you? You’re the spark that turns a purchase into a transformation—for individuals and their loved ones.
What You'll Do:
Sell:
You’ll sell products and services for our human wellness clients, with millions of satisfied customers and growing!
Grow:
Work with a broad range of potential customers, transforming clients’ one-time customers into brand loyalists.
Learn:
Work closely with our dedicated leaders, leveraging our top-notch training resources to master the art of selling and representing Tribe's ethos.
Earn:
Operate with no cap on commission, providing limitless earning potential to integrate with our operations seamlessly.
Live:
Work from home in a global remote environment to have more time for what really matters, because commutes aren't fun.
Sales Ethics:
We are highly compliant and sell ethically, following all regulatory requirements, never overpromising what a product can do or making unsubstantiated claims.
Brand Integrity:
We partner with brands that care about what their selling, working with those who sell products of the highest quality and follow strict regulations.
What's In It For You:
Earnings:
This is a commission-only role. You'll have between 12 -15 appointments scheduled for you each day (more if you want them and you're closing sales). You'll earn 14%-17% of net sales. Each sale ranges from
$250-$2,500
. There is no cap on commissions.
The Tribe Tool Kit:
We have a battle-tested tool kit we provide for all our sales consultants, including Rippling, Vonage, and Salesforce, ensuring you're primed for success the second you hit the phones.
Remote Work:
You’ll have the freedom of a fully remote position, allowing for a work-life balance that suits your lifestyle.
Be Part of the Tribe:
No matter your title, you’ll join a community that values partnership, advocacy, and growth. We believe in nurturing our team members and fostering an environment of collaboration, support, and mutual success.
What We’re Looking For:
Highly-driven self starters, who are motivated by growth opportunities and the drive to excel in sales, with the knowledge, background, or raw passion around health and wellness.
Excellent verbal and written skills, with top-notch communication skills and a knack for building genuine connections.
The ability to work 40 hours per week (8 hours per day) starting at 8 AM CST.
Reliable internet and equipment are required.
Because this position involves frequent phone and video calls, you’ll need a setup that can support clear, uninterrupted conversations.
This means you should have:
A fast and reliable laptop or desktop computer, with a working mic, camera, and a headset, so you can comfortably run our call system, Salesforce, and Zoom at the same time.
Ethernet connection strongly preferred because it provides the most consistent call quality. (Usually requires only an inexpensive cable you plug into your desktop/laptop and modem.)
Enough dedicated internet speed to support calls and video without freezing, delays, or dropped audio.
Minimum
[10] Mbps download / [5] Mbps upload
of dedicated bandwidth, with
latency under ~150ms, jitter under ~30ms, and packet loss under ~1%
.
Join us if you’re ready to play a pivotal role in reshaping the world of human health and wellness while thriving in a growth-centric global environment with amazing people. If that sounds like you,
Tribe Wellness is your tribe.
Apply today and work with a very different type of company.
#li-remote
Location: Beirut, Lebanon
Workplace: fully
Must Love Dogs!! 🐕🦺
At Tribe Wellness Sales, we’re on a mission to help pets live longer, healthier lives through supplements that actually deliver. But here’s the catch: too many pet owners grab a product online and then flounder—unsure how to use it or missing the guidance to make it work. That’s where you, our Product Sales Specialist (called a Protocol Review Specialist in our world), make the difference. Without you, pets miss out on better health, owners lose confidence, and our mission stalls. With you? You’re the spark that turns a purchase into a transformation—for pets and their people.
What You'll Do:
Sell:
You’ll sell products and services for our pet client, a company built for pet owners, by pet owners, with over a million happy dogs and growing!
Grow:
Work with a broad range of potential customers, transforming clients’ prospects into brand loyalists.
Learn:
Work closely with our dedicated leaders, leveraging our top-notch training resources to master the art of selling and representing Tribe's ethos.
Earn:
Operate with no cap on commission, providing limitless earning potential to integrate with our operations seamlessly.
Live:
Work from home in a global remote environment to have more time for what really matters, because commutes aren't fun.
Sales Ethics:
We are highly compliant and sell ethically, following all regulatory requirements, never overpromising what a product can do or making unsubstantiated claims.
Brand Integrity:
We partner with brands that care about what their selling, working with those who sell products of the highest quality and follow strict regulations.
What's In It For You:
Earnings:
This is a commission-only role. You'll have between 12 -15 appointments scheduled for you each day (more if you want them and you're closing sales). You'll earn 14%-17% of net sales. Each sale ranges from
$250-$2,500
. There is no cap on commissions.
The Tribe Tool Kit:
We have a battle-tested tool kit we provide for all our sales consultants, including Rippling, Vonage, and Salesforce, ensuring you're primed for success the second you hit the phones.
Remote Work:
You’ll have the freedom of a fully remote position, allowing for a work-life balance that suits your lifestyle.
Be Part of the Tribe:
No matter your title, you’ll join a community that values partnership, advocacy, and growth. We believe in nurturing our team members and fostering an environment of collaboration, support, and mutual success.
What We’re Looking For:
Highly-driven self starters, who are motivated by growth opportunities and the drive to excel in sales, with the knowledge, background, or raw passion around health and wellness.
Excellent verbal and written skills, with top-notch communication skills and a knack for building genuine connections.
The ability to work 40 hours per week (8 hours per day) starting at 8 AM CST.
Reliable internet and equipment are required.
Because this position involves frequent phone and video calls, you’ll need a setup that can support clear, uninterrupted conversations.
This means you should have:
A fast and reliable laptop or desktop computer, with a working mic, camera, and a headset, so you can comfortably run our call system, Salesforce, and Zoom at the same time.
Ethernet connection strongly preferred because it provides the most consistent call quality. (Usually requires only an inexpensive cable you plug into your desktop/laptop and modem.)
Enough dedicated internet speed to support calls and video without freezing, delays, or dropped audio.
Minimum
[10] Mbps download / [5] Mbps upload
of dedicated bandwidth, with
latency under ~150ms, jitter under ~30ms, and packet loss under ~1%
.
Join us if you’re ready to play a pivotal role in reshaping the world of pet health and wellness while thriving in a growth-centric global environment with amazing people. If that sounds like you,
Tribe Wellness is your tribe.
Apply today and work with a very different type of company.
#li-remote
Location: Chicago
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
We’re looking for an experienced, hands-on Field Marketing Manager to own and execute our field marketing strategy. This role blends best-in-class tactical execution with strategic planning and operational rigor. You’ll lead the planning and delivery of first-party and third-party events, regional activations, and integrated campaigns designed to drive pipeline, lead generation, and revenue impact across the US market.
This is an individual contributor role for a self-starter who thrives in a fast-paced, evolving environment and partners closely with GTM. You’ll be expected to build programs and processes from the ground up, continuously iterate and improve how we operate, and roll up your sleeves to execute—from developing the strategy and playbooks to being on the ground making it happen.
WHAT YOU'LL DO
- Own the planning and execution of US field marketing programs, including first-party events (executive dinners, roundtables, happy hours, and experiential events) and third-party events (conferences, sponsorships, partner activations).
- Design and deliver field marketing initiatives that drive measurable pipeline and lead generation, aligned to regional targets, priority accounts, and GTM objectives.
- Partner closely with the US GTM team to develop territory-based and account-focused event strategies, including pre- and post-event engagement and follow-up.
- Manage end-to-end event delivery, including budgets, logistics, vendors, agencies, on-site execution, and post-event reporting.
- Lead the development of scalable field marketing playbooks, processes, and best practices to support growth and consistency globally.
- Own and manage relationships with external agencies, event partners, and third-party organizers, ensuring high-quality delivery and strong ROI.
- Track, analyze, and report on the performance of field marketing activities, using data and insights to continuously improve impact and efficiency.
WHAT YOU HAVE
- 4–7 years of experience in field marketing, event marketing, or demand generation within B2B SaaS or professional services.
- Proven ability to deliver high-impact field events and activations that drive measurable pipeline and lead generation.
- Strong experience partnering with Sales on territory-based or account-focused marketing initiatives.
- Excellent communication, organization, and stakeholder management skills, with a high bar for execution and detail.
- Familiarity with tools such as Salesforce, Marketo (or similar), and event platforms is highly desirable.
- Experience marketing to legal, financial services, consulting, or other high-touch professional audiences is a plus.
COMPENSATION
$ 100,000 - $150,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LT1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: United States
At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk.
At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.
Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!
Job Summary:
The Senior Technical Trainer delivers high-quality, high-impact instructor-led and blended learning experiences to customers, implementation partners, and internal teams across classroom, virtual, and online modalities. This role owns the full training lifecycle; from designing and developing engaging course content to facilitating live sessions, managing the classroom experience, and continuously improving programs based on CSAT, NPS, and other performance data. The Senior Technical Trainer partners closely with internal subject matter experts, Product, and Go-To-Market teams to ensure all audiences are equipped to successfully implement and use the Reltio platform, while also supporting certification programs, LMS course management, and other training operations as needed. This is a self-directed, high-visibility role suited to someone who can translate complex technical concepts into clear, effective learning experiences for audiences with varying levels of technical knowledge
Job Duties and Responsibilities:
Deliver instructor-led and blended learning (classroom and remote) technical training to customer teams, implementation partners, and platform end-users, including workshops and technical bootcamps with high CSAT and NPS scores.
Deliver classroom learning experiences, labs, discussions, Q&A sessions, in live onsite or virtual classes that engage employees, customers, and partners.
Own the classroom experience, managing delivery and break timing and pacing, while adhering to the published event time and overall agenda.
Manage student activities, communications, student support items; including proctoring live exam sessions, reviewing AI proctored exams, grading student assignments, and managing Training service tickets opened by students.
Own design, development, and publishing of engaging course content and learning activities, for ILT, online, and virtual modalities, including continuous evaluation and improvement cycles.
Partner with internal subject matter experts to continuously learn, guide, and deliver the highest quality training.
Proactively implement training course CSAT and NPS evaluations, collect metrics, and strategize on training program improvements.
Collect and maintain training data to support department key performance indicators.
Leverage AI-enabled tools to enhance technical training delivery, content refinement, learner engagement, and analysis of training effectiveness (e.g., insights from feedback, assessments, and performance data).
Guide certification tracks for technical roles and organize training material to align with the certification program vision.
Effectively communicate to manager and leader level, be a change agent to build and promote sustainable, scalable training.
Maintain, coordinate, and communicate training schedules with end users and stakeholders.
Review and approve proctored certification exams.
Coordinate with and support the Go To Market teams to ensure partners and customers are trained accurately to be able to deliver Reltio implementations successfully.
May facilitate Certification Drives as needed.
Maintain Certification Status
Trainers are expected to maintain active certification on Reltio's most technical role-based credentials — currently the Solution Architect Project-Ready Certification. Certifications must be achieved within 90 days of hire, or within 30 days of an updated content release. This requirement may be adjusted at any time in line with updated content releases or curriculum delivery needs.
Lead special projects:
May be called upon at any time to lead projects aligned with Training or broader Company initiatives, with accountability for managing project assignments and deliverables. (Does not include personnel resourcing or hiring authority.)
Serve as backup for operational items as needed
Duties may include, but are not limited to, managing course enrollments, addressing service tickets, managing training tenants, assisting with certification drives, and scheduling training events.
LMS Course Management: Build and manage course objects and related training materials, including prerequisites, course materials/documentation, attendance, participation requirements, assignments, and other course administration activities, in accordance with established LMS standards and guidance.
May require domestic and international travel, as well as flexibility to support learners and stakeholders across time zones.
This role requires flexibility based on training schedules, class delivery needs, and business priorities. Training delivery may require extended workdays to prepare for, facilitate, and close out sessions, depending on class format and learner needs.
Training assignment frequency will vary based on business demand
Facilitate sessions with strong classroom management, sound judgment, and adherence to the published learning agenda
Skills You Must Have:
Bachelor’s degree in a technical field such as Computer Science or equivalent relevant experience.
Minimum 5 years of experience conducting instructor-led training, live or virtual, in data management or Software-as-a-Service (SaaS) product or Platform-as-a-Service. (PaaS); data management experience preferred.
Minimum 5 years of experience designing and developing instructor-led courses with technical subject matter content.
Experience working with cloud-based APIs, API tools (like Postman), and familiarity with JSON.
Demonstrated project or program management experience, including ownership of deliverables, timelines, stakeholder coordination, and outcomes.
Strong facilitation and presentation skills, with the ability to engage learners at varying levels of technical knowledge and experience in virtual and in-person learning environments.
Self-sufficient, self-starter with a proven track record of owning training projects.
Experience working with Learning Management Systems, project management systems, such as
Monday.com
and Jira, productivity tools, such as MS Office and Confluence.
Ability to adapt quickly to evolving products and technology.
Strong written, verbal, and interpersonal communication skills.
Ability to build strong working relationships across departments, geographic locations, and time zones.
Ability to quickly grasp complex technical concepts and translate them into clear, effective presentations and documentation appropriate for learners of varying knowledge and experience levels.
Experience with ETL technologies and processes, data modeling techniques, and NoSQL data stores.
Experience developing role-based certification programs is preferred.
Skills That Are Nice to Have:
MDM, Data Quality, Data Management, Data Stewardship experience
At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.
Overall Market Range
$85,000
—
$157,000 USD
Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Location: United States
At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our cloud-native SaaS product for data unification and master data management turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. It harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk.
At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.
Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!
Job Summary:
Reltio is hiring a Product Marketing Director to own the Reltio product story: the narrative, positioning, and competitive frame that shape how Data and IT leaders invest in context intelligence — the trusted, connected view of core business data that determines whether enterprise AI delivers real outcomes. Reltio is in a new phase of growth as an SAP company, and this role owns two areas that directly shape go-to-market — the product value story we take to CIOs, Chief Data Officers, and data and analytics leaders, and the critical role that Reltio plays in SAP's innovation story.
This role plays a key role in translating Reltio’s category-defining innovation into compelling storytelling, narrative and market impact across go-to-market motions. With Reltio’s capabilities unlocking context intelligence, and the reach that we can have as an SAP company, we are looking for a hands-on leader who can shape the story, scale the content that activates it, and drive impact cross-functionally across Reltio and SAP teams.
Job Duties and Responsibilities:
Product narrative and messaging architecture.
Own the horizontal message hierarchy from category-level positioning down through capability messaging, crafting differentiated messaging across core personas.
Messaging and narrative alignment
across SAP product teams. This role serves as a key connection point to our SAP counterparts, ensuring Reltio is represented in the right SAP product content, launch activities, campaigns, and joint go-to-market motions.
Competitive intelligence for the data management market
. Run the competitive intelligence program end-to-end and arm our field and product teams with differentiated positioning, enablement, and insights through win/loss programs that feed back into messaging and roadmap.
Product launch strategy.
Partner with product to define launch narrative and produce deliverables in collaboration with product and go-to-market teams.
Content strategy and high-impact assets
. Set the content agenda prioritized by personas and create inspiring and compelling customer-facing content, including presentations, blogs, webinars, thought leadership content, demos, and videos to communicate the unique value of our product to core audiences.
Crafting the customer journey across touchpoints
. Collaborate with and support the demand generation, partner marketing, and digital team to deliver integrated campaigns that engage more prospects and move them down the sales funnel
Field enablement.
Shape how the field tells the Reltio story. You'll define the positioning, competitive framing, and use cases that enablement builds from, and translate them into impactful content that scales across the GTM organization.
Serve as a spokesperson and evangelist
—presenting at events and webinars, authoring blog posts and thought leadership, and championing the technology both within SAP and across the global community.
Skills You Must Have:
Bachelor’s degree in business, marketing, or an IT/software-related field required. MBA preferred.
10+ years of experience in product marketing in B2B enterprise software, ideally in technical marketing, platform marketing roles.
Talented storyteller who crafts compelling narratives that engage Data/IT audiences and move them from consideration to purchase, grounded in a solid understanding of our product messaging.
Proven strategic thinker who solves for clear business outcomes and plans programs that deliver against those.
Ability to collaborate, influence, and drive alignment cross-functionally to deliver excellent execution of high-impact programs.
Resourceful operator with a proven track record of high-quality work and ability to execute multiple projects with tight deadlines effectively, and prioritize for impact in a fast-paced environment.
Outstanding written and verbal communication skills, strong public speaking and presentation skills, and attention to detail in messaging and work outputs.
Familiarity with enterprise SaaS solutions and experience with selling to tech leaders
Strong quantitative and analytical skills with a passion for measurement and metrics
Entrepreneurial spirit and confidence to pick up and lead new projects.
Bonus points for knowledge of/experience in life sciences or manufacturing industries.
Skills That Are Nice to Have:
Product marketing experience in data management technologies in a SaaS environment.
Experience with SaaS solutions in data management, data governance, AI, and analytics technologies.
Experience working within or alongside SAP, or within a large platform partner or hyperscaler ecosystem, on joint messaging, launches, and campaigns.
Familiarity with competitive intelligence tools and methodologies.
At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.
Overall Market Range
$138,000
—
$255,000 USD
Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Location: Austin, Texas; North Carolina; Pennsylvania; Virginia; New Jersey; Maryland; Ohio
Workplace: Remote
ABOUT BEAMERY
With the rapid expansion of AI and automation, the future of work has never been more challenging for organizations. Beamery’s unique jobs, skills and tasks data platform helps organizations navigate these challenges and make more informed decisions across Talent Lifecycle Management. Our solutions power recruitment, mobility, upskilling, diversity, work architecture and workforce planning for some of the world’s most forward-thinking companies.
We believe that where you work is much more than just a job. Millions of people are being left behind every day in their careers, and we’re on a mission to fix this by creating equal access to meaningful work, skills and careers for all.
We are an equal opportunity employer committed to building a representative Beamery, creating an equitable, inclusive and engaging environment for our people.
So, what are you waiting for? Join us and help us transform the future of work once and for all.
What’s ahead — and why it’s an exciting time to join the team:
Building agentic AI with advanced orchestration (multi-agent workflows, tool use, evaluation loops) that turns complex talent data into decisions.
- Training and fine-tuning our own models on unique data about jobs, skills and tasks, and benchmarking them against the best in our market.
- Joining an award-winning AI team (ACM RecSys Challenge 2026) that turns new ideas into innovative solutions with scientific rigour.
- Sharing our work and learning from industry peers through challenges, conferences and publications.
But it’s not all about creating high-quality products, we also very much value the company culture we have worked hard to create; built on trust, empathy & honesty ensuring our workforce is able to bring their full selves to work.
TRANSFORMING WORK HAS ITS PERKS
Many of the world’s most recognizable brands have selected Beamery. As global enterprises struggle to get ready for the future of work, face skills shortages and the war for talent intensifies, companies are looking to Beamery to solve these big challenges. While this is no easy task, with big challenges comes big rewards.
Joining our sales team, you will solve strategic problems, enjoy excellent earning potential, and experience opportunities to advance your career.
WHAT YOU WILL BE DOING AT BEAMERY
- Fostering new relationships for Beamery through your own target account selling efforts and navigate key senior decision-makers within top-tier accounts
- Lead in-depth conversations with decision-makers about the Talent/Work Transformation strategy needs of the world’s most renowned brands
- Focused on initiating, negotiating, and securing new large enterprise and mid-size customers
- Work closely with our Demand Generation, Solutions Consulting, Services and Success teams, and Senior Leadership to craft custom value propositions and success plans for your customers
- Serve as the voice of our largest customers and will be regularly sharing feedback with the rest of the company including product, success and marketing teams
WHO ARE WE LOOKING FOR?
- Extensive experience in SaaS/B2B Enterprise software and data solutions sales and/or new business development
- A good understanding of how AI is changing the face of work – you will be using AI tools for account profiling, opportunity and organization mapping and custom value proposition messaging
- You will be expected to keep the organization regularly updated on your deals, identifying clear next steps and any support required from other teams
- Ideally experience selling disruptive Work software sales experience and knowledge of the enterprise HR tech landscape ideal (e.g. ATS, HCM, and CRM platforms)
- Experience of working with Partners such as Enterprise Systems providers (Beamery partners and integrates with SAP and Workday systems), Systems Integrators, Transformation Consultants and / or Cloud Service Providers (CSPs)
- Ability to navigate complex organizational structures, long sales cycles, and multi-decision makers
- Track record of repeatable success in driving new business with top tier accounts; you’re the kind of person who is used to navigating complex sales cycles, bringing in +$500k to $3m TCV (total contract value – ARR x 3 years) deals, and building lasting relationships with global brands
- As with all top-tier commercial roles, confidence, drive, and thriving in often ambiguous environments will be key to success and you’ll be delighted to embrace significant amounts of autonomy
- You are an excellent communicator — we value good storytelling
- You have a strong track record of success and leadership in previous roles and/or educational career, and you are not shy about taking ownership of new responsibilities
- You have a point of view, but you don’t let ego get in the way — our culture of collaboration is important to us, and we work to preserve it
- You possess the ability to manage multiple conversations simultaneously at various stages of engagement, and you make sure that those conversations bring value to your customer
- We’d be extra excited to see your passion for coaching and developing more junior salespeople: we’re a culture focused on curiosity and growth, so our senior team members should all take responsibility for building and coaching our next generation of sales leaders
This job posting is for consideration by candidates working remotely in the following states: Maryland, New Jersey, North Carolina, Ohio, Pennsylvania, Virginia, as well as candidates in and around Austin, TX. Beamery currently offers medical, dental, and vision (including HSA/FSA options) insurance w/EAP; 401(k) with match; paid parental leave for US employees following 1 year of employment. This role is eligible to earn commission against performance targets. Beamery provides all US employees with PTO/Sick leave, Life, LTD/STD insurance.
Salary range of $110,000 to $145,000 is provided as a good faith estimate - actual salary may differ due to skill and/or level of experience.
Beamery is for Everybody. Diversity and open expression are fundamental to us. We acknowledge the challenges in our industry and strive to develop an inclusive culture where everybody can contribute. We are dedicated to creating an inclusive environment for everyone, regardless of ethnicity, religion, color, sexual orientation, gender identity, race, national origin, age, disability status, or caregiver status. If, for whatever reason, you need us to make reasonable adjustments and adaptations to our recruitment process, please email accommodations@beamery.com
Visit our Diversity, Equality and Inclusion page https://careers.beamery.com/life-at-beamery/diversity-equality-inclusion/to learn more about progress and commitments.
Location: Boston, MA; San Francisco, CA | New York City, NY; Seattle, WA; Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As Manager, Customer Success – Cyber, you'll lead the Customer Success Managers who cover our cybersecurity accounts: the security, identity, cloud, data protection and observability vendors building on Claude across API, Claude Code, Cowork and other surfaces, both inside their own engineering and security organizations and embedded in the products they sell to their customers. You'll directly coach and develop a team of Customer Success Managers while keeping strategic oversight of the highest-impact engagements in the segment. This role demands exceptional people leadership combined with deep product knowledge, cybersecurity domain expertise and customer success acumen to guide your team in maximizing customer value, driving consumption, and expanding our footprint across enterprise accounts. You'll be instrumental in building scalable CS processes, methodologies, and playbooks that will define how we grow and mature as an organization.
Responsibilities:
Directly manage and develop a team Customer Success Managers supporting strategic cybersecurity accounts across all Anthropic products (API,
Claude.ai
, Claude Code)
Coach team members on customer success best practices, including change management and adoption strategies, value realization, and expansion methodologies across our product suite
Provide cybersecurity subject matter expertise to cyber customers and the CSMs supporting them: bring domain knowledge of security operations, detection and response, identity, cloud and data protection to customer engagements, and coach the team on how cyber vendors build, buy and embed AI so they can engage credibly with CISOs, CTOs and principal engineers
Drive team accountability to core CS metrics: expansion (consumption growth, cross-sell/upsell opportunity identification), customer health scores, retention (NRR), and customer satisfaction (CSAT)
Join strategic customer engagements and escalations, demonstrating executive presence with C-level stakeholders at leading cybersecurity companies
Build and refine scalable CS processes including success planning frameworks, QBR templates, and expansion playbooks
Partner closely with Sales to identify expansion opportunities, facilitate smooth handoffs, and ensure aligned account strategies
Collaborate cross-functionally with Product, Engineering, and Marketing to advocate for customer needs and drive product adoption
Contribute to hiring, onboarding, and training initiatives as the Customer Success organization scales
Establish and nurture an AI-first, innovation-focused team culture, improving team processes and deepening team hands-on expertise
Conduct regular 1:1s, performance reviews, and career development planning for direct reports
Own portfolio-level planning and forecasting, including renewal risk mitigation and expansion pipeline development
Serve as escalation point for at-risk accounts and complex customer situations within your team's portfolio
Develop customer advocacy programs including case studies, testimonials, and reference architecture development
Champion responsible AI deployment practices with customers and represent Anthropic's values in all customer interactions
You may be a good fit if you have:
7+ years of experience in customer success, account management, or customer-facing roles, with 2+ years of front-line management experience
Proven track record of managing and building customer success teams in SaaS, API, or AI/ML companies
Cybersecurity experience: time spent working with or inside cybersecurity companies, or in a security-adjacent domain (security operations, detection and response, identity, cloud or data security), with the fluency to act as a credible subject matter expert for cyber customers and your team
Experience managing customer portfolios at enterprise scale, including accounts with $1M-$100M+ annual contract values
Strong understanding of both consumption-based and seat-based business models, with proven ability to drive adoption, expansion, and value realization across different pricing structures
Technical fluency to understand AI/ML products, navigate technical conversations, and coach teams on product capabilities across multiple offerings
Strong executive presence and ability to represent Anthropic with customer technical and business leaders
Strong business acumen with ability to articulate value, calculate ROI, and drive customer business outcomes
Ability to balance strategic thinking with tactical execution and context-switch between coaching, customer engagement, and operational planning
Experience building CS processes, playbooks and operational frameworks, using data to drive team and customer outcomes
Demonstrated ability to coach customer success professionals and systematically improve team performance against KPIs
Track record of achieving team targets for expansion, retention and customer satisfaction
Passion for responsible AI development and helping customers transform their businesses with cutting-edge technology
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
İstanbul, Turkey
УдалённоSouth Africa; Mexico; Argentina; Brazil; Uruguay; Venezuela, Bolivarian Republic of
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seniorUnited States; May require domestic and international travel, as well as flexibility to support learners and stakeholders across time zones; Ability to build strong working relationships across departments, geographic locations, and time zones
United States
УдалённоAustin, Texas; North Carolina; Pennsylvania; Virginia; New Jersey; Maryland; Ohio; This job posting is for consideration by candidates working remotely in the following states: Maryland, New Jersey, North Carolina, Ohio, Pennsylvania, Virginia, as well as candidates in and around Austin, TX
Boston, MA; San Francisco, CA | New York City, NY; Seattle, WA; Washington, DC