Location: AZ_Mesa_HQ
POSITION OVERVIEW
The Sr. Systems Engineer collaborates with the Architecture and Engineering teams in the implementation and operation of Verra Mobility. This position works closely with the IT Operations Manager and various technology disciplines to implement best-in-class cloud technology deployment to support business initiatives. This role includes implementing, supporting, securing, and monitoring services on premises, in Microsoft Azure and cloud ecosystems. The position is preferred in Indy, Mesa, Phoenix, or Chicago.
Primary Job Responsibilities:
· Implement on premise technologies, private cloud, public cloud, and hybrid solutions primarily in Azure.
· Manage and support hyperconverged platforms such as Cisco UCS, VxRail and VMware
· Implement availability and performance monitoring frameworks.
· Implement and test system-level High Availability and Disaster Recovery plans.
· Track, control, and report the status of system conditions, software, documentation, and infrastructure changes to management.
· Develop and maintain automation scripts or frameworks.
· Provide high-quality support to customers, prospects, management, and peers.
· Interpret and provide solutions on complex technologies/architectures.
· Design and deliver secure cloud solutions on Azure or AWS.
· Deep Windows Server expertise and Linux knowledge.
· Cloud Formation / Automation / PowerShell / DSC / Comparable Linux Scripting.
· Architecture design, system evaluation, system analysis, and infrastructure assessment.
· Leverage resource tagging to allocate costs and optimize resource planning.
· Lead incident management, involving other support organizations and outside vendors.
· Participate in a global follow-the-sun support model, including after-hours and on-call responsibilities, as needed.
· Provide work breakdown and estimates for complex tasks.
Additional Skills and Knowledge:
· Knowledge of Tanium, Windows/Linus patching, 3rd party application patching and Reporting.
· Knowledge of Rubrik backups, hands on experience with cloud storage (Qumulo, NetApp)
· Knowledge of Azure, Networking, NSG, EntraID, Storage Accounts, Private Endpoints, Virtual Machines, etc.
· Expertise in VMware, including Template Creation and VM Management.
· Experience with Zerto, including VPG Migration and VPG Setup.
· Strong understanding of Active Directory, DNS, and Account Management.
Requirements:
· 6+ years of relevant work experience in on premise datacenter environments, private/public cloud, SAN, and networking.
· Relevant Datacenter or Cloud certification accreditations.
· Ability to work collaboratively within a team environment.
· Self-directed approach with a high degree of initiative to propose new solutions, troubleshoot, and resolve issues.
· BS in Computer Science or related experience.
· Experience in data center installation and operations.
· Strong understanding of hyper-converged infrastructure.
· Experience supporting multi-site and hot-hot architectures.
· Strong working knowledge of Windows Server operating systems is a must.
· Expertise in VMware data center stack; VxRail, vSphere, NSX, vROP’s, and storage.
· Experience implementing scripts for automation and systems management.
· Familiar with multi-tiered escalation and on-call procedures.
· Experience working in SOX, SOC2, ISO, and PCI compliant multi-tenant environments.
· Hands-on experience assisting Software Engineering and Quality Assurance with deployment issues related to the different classes of environments that comprise the infrastructure
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: Remote
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Commercial Account Executive, Mid-Market, you’ll be the primary point of contact for prospective and existing customers in our mid-market segment, helping organizations modernize how they plan, build, secure, and ship software with GitLab’s AI-powered DevSecOps platform. You’ll own a broad book of business in your territory and serve as a strategic, trusted advisor to your accounts as you prospect, run complex sales cycles, and guide customers on their journey with GitLab to achieve clear business outcomes while supporting adoption and reducing churn. You’ll collaborate closely with Sales Development, Solutions Consultant, Renewals, Partners, and Sales leadership, using value-based selling and structured sales methodologies (such as MEDDPICC and Command of the Message) to build a healthy pipeline, run accurate forecasts, and support revenue goals across a wide range of deal sizes.
Must be located in East or Central timezones in the US.
What you’ll do
Own and manage a broad Mid-Market book of business as the primary point of contact in your territory, focusing on new and expansion opportunities.
Focus on customer accounts with 250 to 1,999 employees, managing the spectrum of project sizes and complexity within the mid-market segment.
Articulate the value of GitLab’s AI-powered DevSecOps platform to Mid-Market prospects and customers, tailoring messaging to their business and technical needs.
Build and maintain a healthy pipeline through consistent prospecting, qualification, and advancement of opportunities, using structured methodologies (such as MEDDPICC and Command of the Message) to support your pipeline and revenue goals.
Document buying criteria, decision processes, next steps, and key stakeholders to run disciplined, well-orchestrated sales cycles.
Collaborate with sales development, customer success, renewals, marketing, technical teams, and partners to deliver a cohesive pre- and post-sales experience, co-sell and close opportunities, and expand GitLab’s footprint while delivering added value for customers.
Support customer adoption of GitLab solutions, proactively work to reduce churn and contraction, and participate in quarterly forecasting and territory planning.
Contribute to continuous improvement by sharing win/loss insights, updating the sales handbook, and being a clear voice of the customer into the product via our public issue tracker.
What you’ll bring
Experience selling SaaS solutions by leading value-based conversations with technical and business stakeholders, ideally including development or DevSecOps teams.
Ability to manage a broad mid-market territory as the primary point of contact, owning a book of business from prospecting through close, adoption, and expansion.
Skill in building and maintaining strong customer relationships, including effective discovery, negotiation, and closing to support long-term customer outcomes.
Comfortable driving consistent outbound prospecting activity, creating and maintaining a healthy pipeline, and maintaining accurate territory and forecast documentation.
Ability to collaborate closely with cross-functional partners (sales development, customer success, renewals, marketing, partners, and technical teams) to coordinate account strategies.
Clear and structured communication skills, including presenting the GitLab value proposition to different audience levels and documenting customer insights and lessons learned.
Interest in GitLab, open source, and tools that support software development, with the ability to connect customer business challenges to GitLab’s DevSecOps platform.
Willingness to travel to meet customers and attend events as needed, and openness to bringing relevant, transferable sales experience from a variety of backgrounds.
About the team
The Commercial Account Executive - Mid-Market role sits within GitLab’s broader Sales organization, focused on helping mid-market customers adopt and expand their use of our AI powered DevSecOps platform. You’ll be part of a distributed team of Account Executives, Sales Development, Solution Consultants, Renewals, and Partners who work asynchronously across regions to manage a broad book of business and a wide range of opportunity sizes. Our mission is to guide customers through their journey with GitLab, from first evaluation to long term value realization, by developing new business, strengthening customer relationships, and supporting healthy product adoption. We collaborate closely through shared playbooks, our sales handbook, and GitLab itself to stay aligned on territory plans, pipeline health, and best practices. For more on how we work, see the
Commercial Account Executive Handbook
.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$68,800
—
$114,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Lightning Labs
Workplace: Remote
Lightning Labs is looking for a Business Development Lead who is passionate about bringing bitcoin to the next billion people by expanding Lightning’s reach across enterprise and fintech ecosystems. This role will focus on go-to-market strategy, monetization, and high-leverage selling, translating Lightning’s technical advantages into concrete business outcomes for payment processors, exchanges, fintech companies, AI startups, agents, and large merchants. The ideal candidate has a strong track record in enterprise sales and strategy at a fintech, payments, AI, or infrastructure company, deep familiarity with bitcoin and the Lightning Network (including stablecoin use cases), and exceptional executive communication skills.
Responsibilities:
- Strategy & OKRs
- Set and own high-level BD OKRs across target regions, verticals, and segments; work with the BD team to translate company strategy into a quarterly plan with measurable outcomes.
- Identify the most promising use cases and companies for Lightning, agentic payments, and stablecoins; prioritize accounts and partners with the highest network growth potential.
- Collaborate with product and engineering on roadmap priorities and feature timelines given feedback from external customers and developers.
- Monetization and Sales
- Design pricing, packaging, and deal structures aligned to product value (e.g., volume-based, tiered, usage-based, partner revenue shares).
- Personally lead and close strategic, multi-stakeholder deals with exchanges, AI companies, PSPs, wallets, fintechs, miners, and enterprise adopters.
- Stand up a lightweight forecast and pipeline cadence (coverage, stage definitions, velocity, win/loss) in partnership with Finance—without turning the team into a quota-only sales org.
- Developer Community and Market Development
- Source and prioritize net-new partners and channels; develop joint GTM with key ecosystem players (processors, liquidity providers, compliance vendors, custody, and infra).
- Architect distribution flywheels (developer adoption → merchant enablement → payment volume) and unlock high-value corridors.
- Connect customers’ business goals with the right technical integrations, integration partners, and liquidity resources.
- Executive Communications
- Craft crisp, executive-ready materials (narratives, pitch decks, requests for proposals (RFPs), board/partner updates) that tie Lightning’s capabilities to business impact.
- Represent Lightning Labs at senior-level meetings, conferences, and media/analyst engagements; contribute thought leadership that advances the category.
Location: Global and remote. Must be willing to work on US time zones.
Requirements:
- 7–10+ years in business development, strategic partnerships, and/or solution-oriented enterprise sales at a fintech, payments, AI, or other relevant tech company.
- Demonstrated track record of crafting GTM strategy and closing complex, multi-party commercial agreements.
- Strong technical and product fluency: able to translate bitcoin/Lightning concepts (routing, liquidity, settlement, Taproot Assets/stablecoins, agentic payments) into clear commercial outcomes.
- Fluency with frontier LLMs and AI tools and willingness to integrate them at every level.
- Comfortable leading a small team and operating as a senior individual contributor.
- Exceptional written and verbal communication; confident with C-suite, product, legal, and technical stakeholders.
- Analytical, data-driven decision-maker; comfortable building ROI/TCO models and deal economics.
- Ability to work autonomously across time zones; willing to travel for key customers and events.
Preferred:
- Public writings or talks on global payments, bitcoin/Lightning, AI, or stablecoins.
- Deep network among exchanges, AI companies, PSPs, wallets, fintechs, and payment facilitators—especially in LATAM, Asia, or Sub-Saharan Africa.
- Experience launching or scaling developer-led distribution and partner channels.
- Familiarity with compliance considerations in crypto/payments and how they affect GTM.
Location: New Heaven, Connecticut
ABA Paraprofessional (RBT) - New Haven, CT ( Urgently Hiring)
Registered Behavior Technician (RBT) – New Haven, CT
Location
: New Haven, CT
Salary
: $26–$28 per Hour
Flexible Schedule | Part-Time Opportunities
Join a Team That Makes a Difference Every Day!
At
Behavior Stars
, we are passionate about providing high-quality, compassionate ABA services to children with autism and developmental needs throughout the Connecticut area. We are currently seeking motivated, dependable, and caring Registered Behavior Technicians (RBTs) to join our growing clinical team. If you’re looking for a flexible position with consistent support, meaningful work, and opportunities for professional growth, we’d love to hear from you.
What You’ll Do:
Provide 1:1 ABA therapy to children in home, school, and community settings
Enter session notes on rethink for every visit obtain signatures from parents or teachers at time of visit
Implement individualized Behavior Intervention Plans (BIPs) under BCBA supervision
Support clients in developing communication, social, behavioral, and daily living skills
Collect accurate session data and complete session notes in a timely manner using Rethink
Collaborate closely with BCBAs, families, and other members of the clinical team
Help create a positive, supportive, and engaging learning environment for each client
Qualifications:
Active RBT certification required
Minimum of 6 months experience working with children preferred
Basic understanding of ABA principles and data collection
Strong communication, professionalism, and reliability
Ability to work independently and maintain consistent attendance
Experience with session note writing and documentation
Bilingual English/Spanish is a must
Why Join Behavior Stars?
Flexible scheduling with after-school and weekend cases available
Supportive BCBA supervision and mentorship
Opportunities for career growth and BCBA track development
Streamlined systems for scheduling, data collection, and documentation
Consistent case availability
Collaborative and clinician-focused team environment
Build a Career That Matters!
At Behavior Stars, your work directly impacts the lives of children and families every single day. We value dedicated team members who are passionate about helping others grow and succeed.
If you’re reliable, motivated, and ready to be part of a supportive and growing ABA team, apply today.
Send your resumes to: yadira@behaviorstars.com
Location: Valencia
Workplace: OnSite
ROLE HIGHLIGHTS:
- Job Title: Security Officer
- Department: ICEYE Security Spain
- Location: Valencia, Spain
- Reports to: CEO, ICEYE Spain
- Employment type: Permanent
- Working type: On-Site
- Employment is subject to applicable security screening and clearances
WHY THIS ROLE MATTERS:
In this position you will build and own the classified information security posture that lets ICEYE Spain operate within the required classification, coordinating the efforts to achieve and maintain “Reservado Nacional” security clearance, and its NATO and EU equivalents.
You are the person who will build the defensible, audit-ready security framework for ICEYE Spain. You will design it, run it, and represent it to the appropriate authority. You are also the trusted advisor that will support the Spain CEO as the first point of contact for Security matters.
This is a role for a builder; someone that is confident in defining, maintaining and communicating the security framework that enables ICEYE’s continued growth and meeting our obligations to our customers.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Own the roadmap. Define and execute the twelve-month plan to take ICEYE Spain from current state to fully cleared operations at the required national classification levels — including facility security clearance, personnel clearances, IT accreditation, and the operational processes that sit underneath.
- Be the appointed security officer. Act as the company's official security officer, representing ICEYE with relevant national authorities. Lead all interactions with the national industrial security / accreditation body and represent ICEYE Spain in front of regulators with credibility and precision.
- Build the framework. Partner with the Global Security team to implement policies, SOPs, secure areas, accreditation pathways toward higher classifications and the audit trail that evidences this.
- Run the clearance pipeline. Be the person coordinating Personnel Security Clearances across the local organisation in close coordination with Global Security to ensure the business is ahead
- Enable the business. Translate security requirements and support appropriate handling of classified information for ICEYE Spain
WHAT SUCCESS LOOKS LIKE
- Ensure ICEYE Spain holds and maintains a valid Facility Security Clearance and operates accredited environments at the required national level
- ICEYE’s local team holds required personnel clearances to participate in our priority programmes.
- ICEYE Spain are able to participate in classified procurements and requirements are clearly known and communicated to internal stakeholders
- ICEYE Spain team are trained in all appropriate security processes required
- You will have built the Audit-ready documentation, local procedures and SOPs, with rehearsed incident-response and Crisis handling measures in place
WHAT WE’RE LOOKING FOR
MUST HAVES:
- 10+ years experience of working with a variety of security challenges and demands, from IT, to physical security elements.
- Real world hands on experience is essential
- Deep, hands-on knowledge of the national classified information regime: the governing legislation, regulations, and industrial security manual/handbook, and the practical workings of national security oversight for ICEYE Spain
- Track record as a security officer (or directly equivalent) inside a defence, intelligence, aerospace, or critical-infrastructure organisation in Spain. Consulting experience is preferred.
- Experience of scaling its classification level is necessary.
- Working fluency in NATO and EU classification frameworks (e.g. NATO SECRET, EU SECRET) and how they interlock with national classification levels.
- Credibility with national authorities. You have collaborated closely with the relevant National Security, MoD, defence-procurement, and cyber/IT-security authorities in Spain
- Currently held Security Clearance is essential
- In possession of (or eligible for) Reservado Nacional personal security clearance, and ideally the equivalent EU/ESA/EC Secret)
- Strong grasp of IT security accreditation paths for classified systems — the national baseline security standards, approved classified-IT regime, and formal accreditation/approval process for higher classifications such as ISO 9001, NATO/APAQ PECAL
- Fluent in English, with native Spanish, with the ability to brief at executive, authority, and working level.
APPLICATION PROCESS
- Intro conversation with Talent Acquisition (30 min)
- Interview with Country Director of Operations (45 min)
- Hiring manager interview with the CEO, ICEYE Spain (45 min)
- Technical case: a take-home roadmap exercise. Demonstrate your vision to build from current state to the highest target classification level, including facility, personnel, and IT accreditation — presented and defended in person to a panel (90 min)
- Interview with ICEYE’s Chief Security Officer (45 min)
- Final conversation with the Global CEO of ICEYE
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Anywhere in France, Belgium, Spain
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐ THE ENGINEERING TEAM ⭐
In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves!
Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of interactions.
We move fast, with a lot of ownership, and are proud to tackle big problems!
Our process is very simple: those who make product decisions are the same ones who build them.
Want to know more? Read this article https://medium.com/alan/a-new-iteration-of-our-engineering-career-path-at-alan-f46f7b229b2d on our Engineering career path.
🛠️ THE STACK
Python/Flask, Typescript, React, React Native on the coding side. AWS, GCP, Kubernetes, PostgreSQL, Redis, Terraform/Terramate, Datadog, Cloudflare, GitHub Actions on the platform side, all in a monorepo. We deploy daily and believe in distributed ownership - you build it, you own it.
🤖 THE INFRA CREW - WITHIN THE TECH FOUNDATIONS AREA
🎯 Mission:
- Tech Foundations - enables product crews and creates the environment to thrive, combining world-class infrastructure, intuitive developer experience, exquisite operational excellence, and built-in security to make shipping exceptional products effortless.
- Infra - is one of its crews. Its mission: operate and evolve the foundations Alan runs on (multi-cloud infrastructure, data platforms, observability, and the operational practices around them) so that product crews ship safely and quickly, members never feel the platform underneath, and the business can expand to new countries without re-inventing how we run.
🔭 Scope:
1. Cloud foundations & multi-cloud architecture: own and evolve Alan’s cloud footprint, Infrastructure-as-Code stack (Terraform, Terramate), and the architectural decisions enabling international expansion.
2. Data & application platforms: operate and evolve the foundations product crews build on: PostgreSQL/Aurora, our events pipeline, async workloads, and database migration tooling, without leaking complexity into product code.
3. Reliability, observability & on-call: own Alan's platform uptime and latency SLOs end-to-end. Evolve our observability stack (Datadog), the incident response process (Incident.io http://Incident.io), and the shared on-call rotation across the area to keep it sustainable as we scale.
4. Governance & compliance enablement and FinOps: own the cross-cutting concerns no single domain holds, infrastructure cost (FinOps), IAM posture, backup and disaster recovery, exit strategy, with automation and reporting that scales beyond the crew.
5. AI-augmented infrastructure operations: make AI assistants a first-class citizen for incident investigation, runbook execution, and toil reduction, so engineers spend their time on high-leverage work.
👀 Focus for 2026:
In 2026, we're growing the team significantly to step up impact across four bets:
- Multi-cloud expansion: revisit our cloud strategy as we go international, and launch new geographies.
- Decoupling for scale: evolve service architecture to carry Alan 2.0 from 1M members today to 10M.
- Operational excellence: raise the quality bar end-to-end by overhauling observability, on-call, and cost management practices.
- AI-augmented infra ops: make AI assistants a first-class part of investigation, troubleshooting, and toil reduction, so engineers spend time where leverage is highest.
⭐ IS IT YOU WE’RE LOOKING FOR?
EXPERIENCE WE VALUE
- 3+ years in Platform engineering, DevOps, Site reliability engineering or equivalent roles.
- You have strong experience with cloud platforms (especially AWS or GCP).
- You're comfortable writing code for automation and tooling (e.g. API, internal command line, developer portal) and willing to work in Python/Typescript (but you don’t need to have experience with those 2 languages!).
- You have touched observability, monitoring, alerting or incident management tools and practices.
- You are able to design and implement robust infrastructure systems with a focus on reliability and observability.
- You can maintain our uptime targets while optimizing infrastructure costs.
- You’ve built and maintained internal or external tooling (e.g. API, web interface, internal command line, configuration as code, etc) for other engineers.
MINDSET WE VALUE
- You treat infrastructure and platform engineering as product work: engineers & members are your customers, and infrastructure should feel effortless.
- You’re hands-on: writing code is the bulk of the job (Python, TypeScript, Terraform). You ship what you write to production yourself, then operate it: rollouts, alerting, on-call, incident response.
- You're an enabler: you measure your impact by how fast product crews ship features without ever consulting you. The harder you've worked, the less they have to engage you.
- You build reusable patterns: guardrails, libraries, and reliable-by-default abstractions that prevent outages and runaway cost at scale.
- You’re fluent in English (French is not required).
For this opportunity, we are aiming to hire above C1 level range https://medium.com/alan/a-new-iteration-of-our-engineering-career-path-at-alan-f46f7b229b2d.
But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus.
🌍 HOW WE WORK
- Location: You must be legally eligible to work in France, Belgium, or Spain.
- Remote work: We offer remote work flexibility, but we value in-person collaboration
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
#LI-DNP
Location: Groveland, FL
*IMMEDIATE OPENINGS WITH GROWING COMPANY!
Company Profile:
CaptiveAire is the nation’s leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, ductwork and HVAC equipment. For over 40 years, we’ve led the industry with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Captive-Aire maintains a network of over 90 sales offices in the U.S. and Canada and six strategically located manufacturing plants in North Carolina, Oklahoma, Pennsylvania, California, Iowa, and Florida.
Summary:
This role will be working 100% on the manufacturing floor building product for a given production line. They are responsible to help run technical equipment and help accelerate and organize the production lines. This is a strong role for engineering graduates to get some experience with opportunities to grow within engineering roles in the plant.
Primary Job Responsibilities:
Hands on, working on our rapidly growing DOAS (Dedicated Outdoor Air System) line and other lines to help with production of our products
Accurately complete quality and administrative documents
Electrical and Electronic troubleshooting
Inspecting Products
Refrigerant Charging and Recovery
Read Engineering Drawings and Wiring Diagrams
Brazing skills needed; welding and soldering skills a plus
Performing all work according to safety standards and procedures
Ensuring workspace is clean, safe and in working order
Excellent opportunity for growth into manufacturing and other engineering opportunities
Qualifications:
2yr or 4yr technical degree in a mechanical or electrical oriented curriculum needed
Entry level to 2yrs work experience
Internship or other hands-on, manufacturing experience preferred
Able to use power tools and electrical testing and measuring equipment
Universal EPA Certification preferred
HVAC related experience beneficial
Ability to lift 50 pounds
Able to read factory orders
Must pass background check and drug screen
Physical Requirements:
Ability to work standing for 8 - 10 hours at a time
Required to use ladder, forklift or other means to acquire parts for product assembly
Able to use power & hand tools, as well as electrical testing and measuring equipment
Ability to lift 35 to 50 pounds independently
Benefits:
Medical, dental and vision insurance
Disability & life insurance based upon election of medical insurance
Paid holidays, vacation, and sick days based upon tenure
401k with employer match
Flexible spending account (FSA)
Salary:
Starting pay at $25/hr and monthly bonus based on productivity and profits.
Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
To qualify, applicants must be legally authorized to work in the United States. At this time we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status.
#ET
#P1
Location: Remote
Who we are
Our mission is to bring clarity and control to the world's most complex codebases. AI is accelerating code creation, but the infrastructure to understand, oversee, and evolve that code hasn't kept pace. Sourcegraph gives engineering organizations full visibility across their systems, precise context for their agents, and the ability to execute coordinated code changes at scale. As agentic development becomes the dominant engineering paradigm, we provide the context layer teams need to take control of their codebase.
With Code Search, Deep Search, MCP, and Agentic Batch Changes, we deliver on that mission today - giving engineering teams and their AI tools the cross-repo context to navigate massive codebases with confidence, and the ability to make changes across hundreds of repositories at once.
Companies like Stripe, Reddit, and Leidos rely on Sourcegraph to ship faster and with higher quality. We're backed by a16z, Sequoia, and Redpoint, and proud to operate as a globally distributed team that values high agency, direct communication, and customer love.
If you want to build the infrastructure that lets every engineering team - and every agent they deploy - operate on their codebase with confidence, join us.
Hours & location
🌎 While we hire
almost anywhere
in the world, we have a preference for someone to reside in the following locations for this role. However, if you feel qualified, we welcome you to apply regardless of location. No matter what, working hours must overlap with EST for at least 20 hours/week.
Preferred locations:
USA
Why this job is exciting
Sourcegraph is at the forefront of building AI tools to solve the biggest problems in the software industry, problems that only get bigger as codebases grow and as more of the work is done by agents. The
Code Understanding
team owns the surfaces where that intelligence meets the developer:
Deep Search
, our agentic, multi-step answer engine across an enterprise's entire lineup of codebases,
Query Assist
, turning natural language queries into Sourcegraph query syntax,
Smart Hovers
, concisely summarizing symbols right where devs need it, guided diff review, and the APIs that both humans and AI agents rely on every day.
Most of what makes those surfaces tick is
agent engineering
: a blend of software engineering, machine learning, and statistics. Agent engineering tells us which model to use and when, how to retrieve and pack context, how to measure answer quality, where to fine-tune or distill a smaller model to cut costs and latency, and how to expand a single LLM call into a reliable multi-step agent. As the
staff ML and agent engineer on Code Understanding
, you'll be the technical owner of it: setting the tam’s direction for models, evaluations, and agentic systems, making our products measurably better, faster, and cheaper, and raising the team's fluency in building with models.
This is a
staff-level role
: we're hiring a technical leader, not just a strong individual contributor. The primary need is a production ML and evaluation authority who also builds production agent systems. You'll own the hardest, most ambiguous problems in this space, set standards others follow, and influence direction beyond your immediate team. You'll get the exhilarating chance to drive the vision on how we can provide the best code understanding experience on the market by combining our deterministic, large-scale systems and AI into experiences never seen before.
Concretely, you'll own work like:
Agentic systems.
You'll design and harden the multi-step, tool-using agent loops behind current and new agentic experiences, turning research and experiments into reliable, observable, and affordable products at enterprise scale.
Pragmatic use of evaluations.
Crafting agentic products means needing to tell when a change actually helped, which is hard when agents keep changing and the product keeps shifting. You'll bring judgment about where evaluations earn their keep, when to use targeted smoke tests and metrics, and how to avoid noise dressed up as rigor, so we can move fast with confidence.
Models: selection, upgrading, and training.
You'll decide which models we run where, drive upgrades, and fine-tune our own when that's the right call.
Retrieval and context engineering.
You'll push on how we ground models in a customer's code - retrieval, ranking, context windows, citations - to make answers more accurate and verifiable.
Cost and latency.
Every surface has a per-user economic budget. You'll treat cost and latency as product features, and profile, distill, cache, and right-size models so we can ship ambitious features sustainably.
You'll do this on a small, senior-leaning team that ships quickly, owns a lot of product surface, and has streamlined product management: engineers here talk to customers, frame the problem, and own it end-to-end. You'll have real agency over technical direction and a direct line to the impact of your work.
📅 Within one month, you will…
Get the Code Understanding products and their model/agent pipelines running end-to-end locally, and land your first improvements to a model, prompt, retrieval path, or eval.
Build a clear picture of where the AI engineering pain is, and the product surfaces most constrained by them.
Get to know the team and our customers, and start forming your own opinions about where our agentic products should go next.
Join the team's on-call support rotation.
📅 Within three months, you will…
Own a meaningful agentic slice of the product end-to-end, driving it from problem-framing through rollout and measurement.
Establish how the team ships model and prompt changes responsibly: the evals, dashboards, and guardrails that make quality and cost regressions visible before customers feel them.
Begin up-leveling teammates in building with models by pairing with them, reviewing their code, and modeling good agent engineering instincts.
📅 Within six months, you will…
Be the recognized technical authority for agent engineering and agentic systems on Code Understanding. You will be the person teammates, and increasingly the wider department, defer to on model, eval, and agent-design decisions.
Have measurably moved the products: better answer quality, lower cost/latency, or new agentic capabilities that weren't feasible before.
Be setting the direction of the team's roadmap where it intersects agents, bringing conviction, backed by evidence, about which bets are worth making, and pulling other engineers up to execute on them.
About you
You are a
staff engineer and technical leader with hard-won skills across production machine learning, evaluation, and agent systems
. This high-leverage role relies on your ability to make sound model and evaluation decisions for a fast-moving product, build the production systems around them, steer technical direction, and be a force multiplier for a talented, product-minded team. You're equally comfortable reasoning about an eval harness, a fine-tuning run, a retrieval pipeline, and the multi-step agent loop that ties them together, and you make everyone around you better at all of it.
You operate at staff scope: you own the most ambiguous, highest-risk problems in your domain, go into whatever codebase a problem requires, set standards and patterns others adopt, and translate fluidly between engineering goals and business objectives. You influence direction beyond your immediate team. You lead through technical excellence and mentorship.
You have personally owned a production model lifecycle.
You have trained or fine-tuned at least one model and taken it from dataset construction through evaluation, production rollout, and monitoring. You can explain how you chose between training or fine-tuning and prompting or retrieval, how you chose baselines and metrics, what error analysis revealed, and how production evidence affected the next version.
You build agents, fluently and opinionatedly.
You've designed multi-step agentic systems and made them reliable, observable, and cost-bounded. You have a point of view on where agents shine and where deterministic code or human judgment is required.
You have strong evaluation judgment.
You build representative datasets, meaningful baselines, useful error taxonomies, and release criteria that connect offline measurements to production behavior. You know where rigorous evaluations earn their keep, where lightweight smoke tests or qualitative review are enough, and where a precise-looking metric is misleading.
You treat cost and latency as product constraints.
You make measured quality, latency, and cost tradeoffs and use the appropriate combination of model selection, prompting, retrieval, caching, distillation, and fine-tuning rather than reaching reflexively for a more complex model.
You operate autonomously on ambiguous problems.
Given a rough product idea, a few customer quotes, and a Slack thread, you come back with a plan, a prototype, milestones, and a point of view on tradeoffs, without it being pre-scoped. You own high-technical-risk projects end-to-end.
You contribute beyond your domain.
As a senior IC, you go into whatever part of the codebase a problem requires, recognize issues beyond your immediate area, and translate between engineering goals and business objectives.
You up-level the people around you.
You mentor by pairing on hard problems, providing substantive design and code reviews, and spreading agent engineering literacy across the team. You see investing in your teammates' growth as part of the job.
You're customer and product-driven.
You're comfortable on customer calls and in feedback threads, you turn raw signals into requirements, scopes, and milestones, and you push back when feedback would lead the product astray.
You're pragmatic, not a perfectionist.
You ship the smallest correct thing, prefer robust solutions over complicated ones, and keep a high-quality bar with simplicity.
On the engineering fundamentals:
You're a strong software engineer who can ship production services.
You're comfortable across our stack - Go on the backend, TypeScript on the frontend, GraphQL, Postgres, Docker - or you're clearly able and eager to get there.
You're fluent with agentic coding tools, and you understand and own every line it submits.
You're comfortable in an async-first, multi-service, fast-paced remote environment.
Nice-to-haves:
You've shipped an LLM-powered or agentic developer-facing product you can speak about opinionatedly: what worked, what didn't, what you'd do differently.
You've fine-tuned, distilled, or trained models to meet cost, latency, or quality targets in production.
Experience with retrieval, ranking, embeddings, or search relevance.
Experience working directly with enterprise customers and translating their needs into a product.
Experience mentoring or up-leveling engineers, especially raising a team's agent engineering fluency.
Level
📊 This job is an IC4. You can read more about
our job leveling philosophy
in our Handbook.
Compensation
💸
We pay above-market salaries because we want to hire exceptional people who can focus on building great products, not worrying about paying bills. As an
open and transparent
company, our
compensation philosophy
and pay bands are visible to every Sourcegraph teammate, and we strive to make our approach equitable, explainable, and competitive.
Your base salary is determined by the IC4 pay band for your location zone (1-4). Our pay bands are informed by market data and designed to ensure competitive compensation wherever you live. During the recruiting process, we'll discuss the range applicable to you based on job level, relevant skills, experience, qualifications, and location zone.
💰
The starting salary for the IC4 pay band in each zone is:
Zone 2: $176,000 USD
Zone 3: $132,000 USD
Zone 4: $88,000 USD
📈 In addition to competitive cash compensation, we offer meaningful equity (because when Sourcegraph succeeds, we want you to succeed, too) and generous
perks & benefits
.
Interview process
Below is the interview process you can expect for this role (you can read more about
the types of interviews
in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a two-way street, after all!
We expect the interview process to take 5.5 hours in total.
👋 Introduction Stage
- we have initial conversations to get to know you better…
[30m]
Recruiter Screen
[30m]
Hiring Manager Screen
🧑💻 Team Interview Stage
- we then delve into your experience in more depth and introduce you to members of the team, including cross-functional partners…
[60m]
Resume Deep Dive
[60m]
System Design
[60m]
Harden a Code Research Agent Interview
[60m]
Cross-functional team collaboration
/
Values
🎉 Final Interview Stage
- we move you to our final round, where you gain a better understanding of our business and values holistically…
[30]
Leadership
We check references and conduct your background check
Please note - you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.
Learn more about us
You can learn more about what it is like to work at Sourcegraph by reading
our handbook
.
We are an ambitious team who are collectively working hard to build the most influential company in the world. You can read more about our
culture
,
competitive compensation
and
benefits
here.
Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds.
Sourcegraph participates in
E-Verify
for U.S. Employees.
Location: Worldwide
The agency operates in
pods
- small, autonomous growth teams led by elite team leaders. Each pod functions like a mini-agency, and we’re now hiring a
Growth Marketing Pod Leader
to own our next pod.
This role requires someone who is:
1. Client Success & Client Communication
Exceptionally strong with client success and communication - a world-class level CSM.
You must be able to operate as a
top-tier CSM (Client Success Manager)
for your pod:
Burning desire to ensure clients get what they need from our service to succeed with us
“Service-first” mindset - always wanting to serve clients EVEN if they have high expectations or are more intense/custom
You GENUINELY care about clients, and you are LASER-FOCUSSED on ensuring our clients win with us
Confident running all client calls
Able to persuade, upsell, and sell the strategy
Able to handle escalations, objections, and complex problems in a calm and confident manner (if problems appear, you can turn frustrated or worried clients into loyal ones by solving problems and finding solutions, with confidence)
Be charismatic, emotionally intelligent, highly proactive, and a pleasure to work with
Be incredibly detail oriented
Promote long-term client retention and prevent churn by building deep trust and alignment
Navigate conflict, emotion, or uncertainty with ease
Handle high-pressure situations without cracking
You’re the point of stability for the client, the person they trust and the person they listen to. Your communication, relationship building and client success skills are a huge factor in the success of your pod, and for that reason your client success and communication skills must be elite.
You must understand sales psychology to properly present your idea and plans, and you must
have a core desire for ensuring clients get what they need from our service
. You make clients feel supported, understood, and bought into the plan - always.
NOTE: This is a CORE part of this role. Without this, you will not succeed.
2. A True Leader for your Team
You must have
real experience managing people
- you will inherit
experienced media buyers
from day one, as well as video editors, designers, creative strategists etc.
When running a full pod you could manage 6-8 people, potentially even more. They will look to you as their leader.
You must be able to:
Ensure the team trust you and see you as their leader
Own the pod’s culture and performance
Set high standards
Hold people accountable
Ensure deadlines are met
Coach, direct, support and upskill your team
Foster teamwork and create an enjoyable place to work for your team to keep them motivated and bought into the agency
Drive speed, quality, and consistency across the board
Keep your pod aligned, efficient, and moving fast
3. A Strong Growth Marketer (Media Buying & Creative Strategy)
You must have:
Real experience scaling DTC brands on Meta (Google ads is a plus)
Strong creative strategy instincts
The ability to break down performance and diagnose issues fast
Experience briefing creative teams
Strong media buying skill and experience
You need deep experience in Meta ads (Google ads is a plus), strong DTC creative understanding, and the ability to break down complex accounts into clear action plans.
💰 Compensation & Bonus Structure
You’ll earn
a base salary + monthly bonus
based on the
profitability and client retention metrics of your pod.
The more profitable your clients are for the agency, the happier clients are AND the longer your clients stay with us, the higher your bonus.
Your success depends on your ability to:
Retain clients month after month (and keep them happy)
Scale revenue for clients
Avoid overhiring and run lean by maximising output per team member and ensuring your team remains motivated and productive
🚀 Career Growth & Promotion Path
If you perform, your career trajectory here is fast. You’ll be stepping into a hyper-growth environment where genuine talent gets rewarded quickly with a meritocracy model. As a top performing pod leader it’s possible you have the opportunity to:
Take on larger pods
Earn significantly higher monthly performance bonuses
Become a mentor to other pod leaders
Become part of senior leadership as the agency grows
✅ What We’re Looking For
You must:
Be exceptional at client communication (non-negotiable)
Have native or near-native English fluency
Be extremely client success oriented (you have a burning desire to SERVE your clients and adjust our service to ensure clients get what they need from our service EVEN if they have high expectations - this is non-negotiable)
Have real experience managing team members
Be someone who wants to lead - not just execute (you MUST be able to train and delegate and not just be a “doer”)
Have strong Meta ads experience for DTC eCommerce (Google Ads is a plus)
Have strong creative strategy instincts
Have past agency or freelance experience managing multiple clients
Location: Remote - Global
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Role
Serve as the on-duty commander for Alpaca's most critical incidents, directing cross-functional response to restore service quickly, keeping the right people engaged and informed, and making sure every incident leaves behind something the organisation can act on.
You do not fix the outage. You make the response reliable: correct severity, the right engineers in the room, mitigation that does not stall, leaders informed in time, and follow-up work that survives the call.
Things You Get To Do
Command incidents end to end.
Take command from declaration to mitigation, keeping responders focused on stopping customer and partner impact as fast as possible. Run the bridge, keep observers out of the responders' way, and name a stall out loud when you see one.
Classify and hold the line on severity.
Set severity at declaration and re-check it as facts arrive. Risk advises on financial and regulatory materiality; the call is yours.
Engage the right people, fast.
Identify the owning team by service, symptom and blast radius, page them, and expand the responder set the moment the first team is wrong or not enough. When a page goes unanswered, escalate - and escalate the escalation. Bring in the leaders who must make business calls: feature flags, traffic shedding, failover, freeze-or-ship.
Hold the bridge, and protect the people fixing it.
Keep engineering and technical support uninterrupted - questions from stakeholders, partners and executives come to you. Be the single source of truth to the partner communications team on impact, severity and timing: you decide when a status page update or partner contact is needed, they write and send it, and chasing a late or stale update is yours.
Run follow-the-sun handoffs.
Deliver warm, high-fidelity handoffs across regions: current impact and severity, mitigation path and next actions, who is in the room, outstanding decisions, and what must not be dropped. The incoming commander confirms ownership before you step away - command never goes dark at a region boundary.
Close the loop, on the clock.
Maintain the timeline of facts as the incident runs rather than reconstructing it afterwards - in a regulated business that record has to hold up long after the call ends. Once mitigated, make sure a blameless retrospective is scheduled with a named owner and a timebox, and record where the cause sits - that choice sets which follow-up items are mandatory. Every action item needs a real ticket, one named accountable, a priority and a category, delivered inside the agreed service level. If a postmortem produces nothing but low-priority items, treat that as a signal the analysis stopped early and escalate to SRE rather than passing it on.
Automate the coordination away.
Coordination is the part of this job that should eventually belong to a machine. Every manual prompt you send - the update that is due, the question nobody answered, the partner nobody contacted - is a candidate for automation, and the direction we are heading is AI handling the routine so commanders can spend their attention on judgement. You get us there by working to the decision trees, saying where they are wrong, and being honest about which of your instincts are actually rules.
Who You Are (Must-Haves)
4+ years commanding or co-commanding high-severity incidents in a production engineering, SRE or technical operations environment.
You direct technical responders under pressure without being the person writing the fix.
You make and defend crisp severity and escalation decisions, and you take charge without waiting to be asked. Command means waking senior people at 03:00, interrupting an executive, and telling an experienced engineer to stop what they are doing - with an audience watching. It is a visible, directive role and it needs to be instinctive.
You can read a dashboard and judge for yourself whether impact has actually stopped.
You communicate clearly with engineers, executives and partner-facing stakeholders - and you know the difference between briefing the comms function and speaking for the company.
You are comfortable holding other teams to account in the moment, across a reporting line that is not yours, without turning it into friction.
You thrive in a follow-the-sun model with clean cross-region handoffs.
You understand FinTech concepts and the trust stakes of API-driven financial platforms.
You use AI tools and agentic automation to reduce manual toil and speed up response.
You will work a regional coverage window as part of a global 24x7 Incident Commander roster.
Who You Might Be (Nice-to-Haves)
Formal incident command training - ITIL, Major Incident Management or crisis management.
Experience with modern incident management and on-call platforms.
You have written severity rubrics, decision trees, escalation matrices, runbooks or incident playbooks.
You have commanded in game days, tabletop exercises or incident simulations, not only in production.
You have partnered with problem management or reliability programme functions to roadmap incident follow-ups.
Online securities trading or capital markets experience, or another regulated, market-hours-sensitive domain.
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
About the Role
As a Customer Success Manager at Abnormal AI, you will serve as the primary liaison between customers and internal teams, focusing on successful onboarding, adoption, and ongoing value delivery. You will build and nurture strong customer relationships, align on business goals, and drive measurable outcomes through best practice adoption and strategic planning. You will proactively identify opportunities and risks to help customers maximize their investment and contribute valuable feedback for product improvements. Your role involves collaboration with cross-functional teams and maintaining customer satisfaction and retention.
Who you are
- Skilled at building trust and maintaining relationships with stakeholders at various organizational levels, including executives
- Action-oriented, analytical, and collaborative in approach to customer success and issue resolution
- Dedicated to delivering measurable customer value and ensuring satisfaction throughout the customer lifecycle
- Strong verbal and written communication skills, comfortable handling both strategic discussions and technical conversations
- Solid technical understanding of SaaS products, including internet technologies, networking, and email security solutions
- Proven track record of driving product adoption and supporting long-term customer growth
What you will do
- Act as the main point of contact for assigned customers, developing strategic relationships and guiding platform adoption and success planning
- Deliver regular business reviews (QBRs/EBRs), clearly communicating ROI and aligning on success metrics to support retention and expansion
- Understand customers’ industries, goals, and challenges to provide tailored recommendations and align internal and external stakeholders on success objectives
- Promote awareness and usage of key platform features, provide ongoing education, and identify opportunities for expanded adoption
- Proactively monitor customer health, manage escalations, and collaborate with Product, Engineering, Support, and Sales teams to resolve issues and share actionable insights
- Maintain expert knowledge of the product roadmap and communicate relevant updates and enhancements to customers
- Coordinate with internal teams to develop and execute customer success plans, addressing risks before they impact engagement or satisfaction
Must Haves
- 5+ years of experience in enterprise SaaS, with at least 3+ years in Customer Success, TAM, or support roles
- Proven ability to manage large customer portfolios and develop long-term relationships, including at the executive level
- Excellent communication, presentation, and organizational skills, capable of managing both strategic and technical conversations effectively
- Strong problem-solving skills and experience resolving escalations while maintaining a positive customer experience
- Proficiency with CRM and case management tools such as Salesforce and Jira
- Technical proficiency related to internet technologies, networking, and email security products
- Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience
Location: Batumi, Georgia; Berlin, Germany; Munich, Germany; Lisbon, Portugal; Warsaw, Poland; Barcelona, Spain
The Vault by Tría Finance
is a Swiss and EU-regulated fintech group delivering institutional-grade digital asset infrastructure and services.
Bringing together a software vendor and a licensed Crypto Asset Service Provider (CASP), The Vault combines deep domain expertise with a strong foundation of transparency, security, and regulatory compliance.
We develop and operate a comprehensive suite of crypto-native solutions, powered by proprietary technology, enabling institutions to execute digital asset strategies across both custodial and non-custodial models.
We're building a security-first platform for digital asset operations. Our product is API-driven, highly auditable, and engineered for reliability. We're looking for a
Senior Full-Stack Engineer
who can own features end-to-end — from clean domain modeling in Go or Node.js to a polished, crisp React UI.
Responsibilities:
Build end-to-end product features across Go and Node.js/Express backends and React frontend
AI-assisted development: use Cursor/Copilot/ClaudeCode (or similar) daily to accelerate delivery, refactoring, and test generation—while verifying outputs and keeping code clean
Design backend services using DDD patterns (bounded contexts, aggregates, domain events), clean layering, and pragmatic architecture
Implement data models and migrations across PostgreSQL and MongoDB, using GORM, Mongoose, or raw queries where appropriate
Build and maintain REST APIs (and webhooks/event-driven workflows where needed) in both Go and Node.js/Express
Implement frontend flows in React (TypeScript): dashboards, admin workflows, status lifecycles, audit views
Ensure correctness and observability: structured logging, metrics, tracing, and production-ready error handling
Contribute to security fundamentals: RBAC, least-privilege access, safe secrets handling, and audit trails
Own quality: unit/integration tests, contract tests, and CI pipelines
Requirements
Must-have
7+ years building production systems with Go and/or the MERN stack (MongoDB, Express, React, Node.js), plus solid React experience
Strong backend fundamentals: concurrency, APIs, reliability, debugging
Hands-on with DDD (not just buzzwords): can model domains and keep boundaries clean
Strong database skills across PostgreSQL and MongoDB: schema/collection design, indexing, query tuning, migrations
Experience with GORM and/or Mongoose (or similar ORMs/ODMs) plus comfort dropping to raw SQL or aggregation pipelines when needed
Frontend proficiency in React (TypeScript preferred), including state management and form-heavy admin UIs
Good testing discipline (Go testing, Jest/Vitest, integration tests; frontend testing basics)
REQUIRED: confident daily use of AI coding tools (Cursor/Copilot/etc.) with disciplined verification and secure practices
Nice to have
Event-driven patterns: outbox, retries, idempotency, background jobs
Experience with RBAC/policy engines, audit logs, fintech/compliance workflows
Docker/Kubernetes familiarity
CI/CD ownership (GitHub Actions/GitLab CI), release workflows
Experience with high-security systems (custody, payments, identity)
Soft skills
Ownership mindset: deliver features end-to-end with high quality
Clear communication and ability to work across teams
Pragmatic: balances long-term design with shipping
Comfortable in ambiguity and fast iteration
Benefits
Competitive salary;
Annual performance bonus;
Fully remote position — work from anywhere in the world (team operates on CET);
Paid time off, including vacation, sick leave, and public holidays;
Multiple projects within the company — the opportunity to discuss different projects during the interview and choose the one that's the best fit for you.
Location: Remote
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Position Summary
The Director of Compliance provides strategic leadership for the organization's hospice compliance program. This role focuses on regulatory oversight, risk management, audit program governance, policy governance, and corrective action management. The Director serves as the operational leader of the Clinical Compliance and Audit sub-team, translating organizational compliance strategy into day-to-day execution while partnering with the VP of Compliance and Quality on enterprise-level initiatives.
Essential Functions
Compliance Strategy and Regulatory Oversight
• Partner with the VP of Compliance and Quality to develop and execute the organization's hospice compliance strategy.
• Monitor federal and state regulatory changes across all operating markets and assess organizational impact.
• Ensure organizational compliance with Medicare Conditions of Participation (CoPs), state licensing requirements, and accreditation standards.
• Serve as a subject matter resource on hospice regulatory requirements for operational and clinical leadership.
Audit Program Governance
• Provide direct oversight of the Clinical Compliance and Audit sub-team, managing both clinical and technical audit functions.
• Design and maintain the internal audit plan, including scope, frequency, and focus areas informed by regulatory risk and external audit trends (TPE, CERT, UPIC).
• Review and analyze audit findings, identifying patterns and systemic issues that require corrective action or clinical education.
• Collaborate with the Clinical Nurse Educator team to translate audit findings into targeted education initiatives for clinical staff.
Corrective Action Plan (CAP) Management
• Own the corrective action lifecycle from root cause analysis through resolution and re-monitoring, in strategic partnership with the VP of Compliance and Quality.
• Develop, track, and close corrective action plans resulting from internal audits, external audits, survey findings, and incident investigations.
• Monitor CAP effectiveness and report on closure timelines and outcomes.
Policy Governance
• Own the policy management lifecycle including development, scheduled review cycles, regulatory alignment, and approval workflows.
• Ensure policies remain current with CMS requirements, state regulations, and accreditation standards across all operating markets.
• Coordinate with the Associate Director of Regulatory Compliance and Quality on policy administrative infrastructure (version control, distribution, acknowledgment tracking).
Investigations
• Conduct internal compliance investigations in partnership with the VP of Compliance and Quality, including documentation of findings, root cause identification, and recommended corrective actions.
• Share investigative responsibilities with the VP based on complexity, scope, and regulatory implications.
• Escalate matters requiring external or legal investigation to the VP of Compliance and Quality.
• Maintain investigation documentation in accordance with organizational and regulatory requirements.
Incident, Complaint, and Grievance Oversight
• Provide operational oversight of the incident, complaint, and grievance process, with administrative management performed by the Associate Director of Regulatory Compliance and Quality.
• Review trends in incident and grievance data and recommend process improvements.
• Report on incident and grievance trends to the VP of Compliance and Quality for executive-level reporting.
External Audit Response
• Coordinate the organization's response to external audits including TPE, CERT, and UPIC reviews.
• Prepare documentation and manage timelines for audit responses and appeals.
• Track external audit outcomes and incorporate lessons learned into the internal audit plan and education priorities.
Qualifications
Required
• Bachelor's degree in Nursing, Healthcare Administration, or related field.
• Active RN license required.
• Clinical background in hospice or home health required.
• Minimum 5 years of experience in healthcare compliance, quality, or regulatory affairs, with at least 2 years in a leadership role.
• Demonstrated knowledge of Medicare hospice Conditions of Participation, state licensing requirements, and CMS audit processes (TPE, CERT, UPIC).
• Experience developing and managing corrective action plans and policy governance programs.
• Strong analytical skills with the ability to identify patterns in audit data and translate findings into actionable recommendations.
Preferred
• Master's degree in Healthcare Administration, Nursing, or related field.
• Certification in Healthcare Compliance (CHC) or equivalent.
• Experience with MatrixCare or comparable EMR systems.
• Multi-state hospice compliance experience.
• Experience conducting internal investigations.
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Cleveland, OH
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Job Description:
Ennoble Care is looking for a full-time, experienced Care Coordinator, Embedded, who will work out of our client's senior living facility in Cleveland, Ohio,
who aligns with our motto, "To Care Is An Honor".
This position is responsible for ensuring Ennoble Care is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a Care Coordinator, you should be compassionate, experienced, and highly organized. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for the caregivers and families.
Responsibilities:
Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care’s electronic medical record system
Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes
Document all client communications (verbal or written) accurately
Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate
Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues
Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care’s patients, their family members, and partner facilities
Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications
Excellent customer service skills demonstrated by positive feedback from customers and patients
Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner
Equipment Operation:
Utilization of a computer, telephone, copy machine, and other office equipment as necessary
Qualifications:
Must be comfortable with speaking on the phone for large amounts of the day
Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service
Ability to take accurate notes to document each task in a timely manner
Ability to multitask between different patients and workstreams while remaining organized and efficient with time
Ability to thrive in a fast-paced environment
Must be able to work full-time, Monday through Friday, daytime hours, in our client's senior living facility in Cleveland, OH.
Must be proficient in using a computer, including Outlook and other Microsoft Office programs
Knowledge of basic healthcare terms, conditions, roles, and basic care principles
Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis
PLEASE NOTE: THIS IS A FULL-TIME, IN-OFFICE POSITION.
PLEASE ANSWER ALL APPLICATION QUESTIONS THOROUGHLY, THANK YOU!
Pay Rate: $18.00 - $19.00/hr
#green
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Cincinnati, OH
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Job Description:
Ennoble Care is looking for a full-time, experienced Care Coordinator, Embedded, who will work out of our client's senior living facility in Cincinnati, Ohio,
who aligns with our motto, "To Care Is An Honor".
This position is responsible for ensuring Ennoble Care is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a Care Coordinator, you should be compassionate, experienced, and highly organized. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for the caregivers and families.
Responsibilities:
Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care’s electronic medical record system
Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes
Document all client communications (verbal or written) accurately
Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate
Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues
Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care’s patients, their family members, and partner facilities
Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications
Excellent customer service skills demonstrated by positive feedback from customers and patients
Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner
Equipment Operation:
Utilization of a computer, telephone, copy machine, and other office equipment as necessary
Qualifications:
Must be comfortable with speaking on the phone for large amounts of the day
Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service
Ability to take accurate notes to document each task in a timely manner
Ability to multitask between different patients and workstreams while remaining organized and efficient with time
Ability to thrive in a fast-paced environment
Must be able to work full-time, Monday through Friday, daytime hours, in our client's senior living facility in Cincinnati, OH.
Must be proficient in using a computer, including Outlook and other Microsoft Office programs
Knowledge of basic healthcare terms, conditions, roles, and basic care principles
Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis
PLEASE NOTE: THIS IS A FULL-TIME, IN-OFFICE POSITION.
PLEASE ANSWER ALL APPLICATION QUESTIONS THOROUGHLY, THANK YOU!
Pay Rate: $18.00 - $19.00/hr
#green
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Cincinnati, OH
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Ennoble Care is seeking a full-time
Certified Medical Assistant
to serve as a
Transitional Care Coordinator
within one or more of our partnered long-term care facilities in
Cincinnati, Ohio
. The right person for this role is reliable, self-motivated, vigilant, and compassionate. This is an integral, on-site role as part of our clinical care team, working closely alongside our providers in a family-practice-style model built around continuity, relationship-building, and patient-centered support.
You'll get to know the residents (and their families) over time, monitor for changes in condition, and play a meaningful, hands-on role in helping people stay healthy, avoid unnecessary hospitalizations, and remain in their home -- where many of them want to be.
We're proud of the culture we've built at Ennoble Care -- one that is positive, respectful, and rooted in genuine teamwork. People here are valued, supported in doing work that matters, and encouraged to maintain a healthy work-life balance. We invest in our team's growth through internal advancement opportunities based on performance, organizational needs, and role availability, because we believe that when our team thrives, so do our patients.
ABOUT THE ROLE
At Ennoble Care, our mission is simple:
To care is an honor
. For our patients, that means we come to you, we care for you, and we're here for you -- and that belief is at the heart of everything we do. As a CMA Transitional Care Coordinator, you'll bring that mission to life -- working on-site within one or more of our partnered skilled nursing and rehabilitation facilities in Cincinnati, Ohio. Your focus will be transitional care management, attentive patient monitoring, and day-to-day collaboration with our clinical team and facility staff -- serving as a reliable communication bridge among residents, families, facility staff, and our Housecalls division -- keeping everyone informed and care on track.
REQUIRED QUALIFICATIONS
Legally authorized to work in the United States of America
Active, unrestricted CMA license in the state of Texas
Minimum 1 year of patient-facing experience in a long-term care, skilled nursing or transitional care setting
Comfortable communicating proactively throughout the day in person, by phone, via email, and through Microsoft Teams
Solid working knowledge of healthcare terminology and care coordination principles
Strong clinical assessment skills with the ability to identify and escalate changes in condition
Experience with EMR systems and clinical documentation; Point Click Care experience preferred
Proficient with Microsoft 365 including Excel, Outlook, Word, and Teams
Excellent communication and interpersonal skills, with a solid foundation in organization, time management, and clinical documentation
Capacity to work independently while collaborating closely with multidisciplinary teams
Ability to work full-time in an on-site role
5 days per week (days of week are flexible, weekends preferred)
based in the Cincinnati, Ohio area.
Daytime hours, approximately 8:00 a.m. to 5:00 p.m. EST
No evenings
No over-night shifts
No on-call requirements
Seven (7) company-paid holidays annually
Ability to pass background check
Transportation criteria:
Valid, unencumbered driver's license
Reliable personally-owned vehicle
Current auto insurance, with the ability to provide proof
Please note, travel between facilities may be required
KEY RESPONSIBILITIES
Care Coordination & Transitional Care Management
Coordinate care for patients residing in skilled nursing and rehabilitation facilities using Ennoble Care's EMR
Facilitate transitional care management, ensuring services with the Housecalls division are initiated immediately upon a patient's discharge from the hospital
Expedite time to first provider visit for newly transitioned patients in accordance with established guidelines
Monitor patients attentively, communicate changes in condition promptly to the provider, initiate appropriate interventions, and escalate care as clinically indicated, including CCM-billable activities
Consistently support care coordination efforts to reduce avoidable emergency department visits and hospital readmissions
Collaborate daily with providers and facility staff to ensure care plans are kept current and acted on
On-Site Clinical Support
Maintain a consistent and reliable daily on-site presence in assigned facilities
Build ongoing relationships with residents and their families, maintaining a consistent presence that reinforces trust and continuity of care over time
Conduct routine and urgent vital sign collection as needed
Perform regular patient check-ins to support care plans, follow-ups, and clinical stability
Identify changes in patient condition and promptly communicate concerns to the clinical team
Communication & Collaboration
Serve as a key liaison between Ennoble Care providers, facility staff, residents, families, and the Housecalls team
Collaborate closely with Ennoble Care providers within the skilled nursing or long-term care setting
Provide timely, accurate clinical updates to providers to support informed decision-making
Ability to convert two (2) eligible patients per day to Ennoble Care's Housecalls program
Serve as a steady communication bridge between residents, families, the facility team, and our Housecalls division
Function as a reliable communication bridge to ensure accurate, timely exchange of clinical information
Documentation & EMR Management
Accurately document patient interactions, assessments, and care coordination activities in Ennoble Care’s EMR
Perform chart reconciliation to ensure accuracy and continuity of clinical records between Ennoble and facility records
Follow established workflows, documentation standards, and escalation protocols
Team Support & Leadership
Support onboarding and training of new Transitional Care Coordinators
Serve as a clinical mentor and resource for newly hired coordinators
Promote best practices in transitional care, communication, and facility-based care coordination
Contribute positively to team collaboration and foster strong partnerships with facility staff
Work Environment & Expectations
Embedded, on-site role within assigned skilled nursing and/or rehabilitation facilities
Requires consistent daily presence and strong relationship-building with facility staff
Fast-paced, patient-facing role requiring clinical judgment, adaptability, and proactive engagement
CORE COMPENTACIES
Patient-centered care
Clinical judgment and escalation
Care coordination and continuity
Communication and collaboration
Documentation accuracy and compliance
Relationship-building and teamwork
COMPENSATION & BENEFITS
Starting pay rate is $18.00-$19.00 hourly
Quarterly bonus opportunities based on performance
Mileage reimbursement eligibility when traveling between facilities
Full-time health benefits eligibility, including a range of supplemental insurance options and elective benefits
Please answer all application questions thoroughly.
Thank you for your interest in joining the Ennoble Care team!
❤️
#green
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Cleveland, OH
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Ennoble Care is seeking a full-time
Certified Medical Assistant
to serve as a
Transitional Care Coordinator
within one or more of our partnered long-term care facilities in
Cleveland, Ohio
. The right person for this role is reliable, self-motivated, vigilant, and compassionate. This is an integral, on-site role as part of our clinical care team, working closely alongside our providers in a family-practice-style model built around continuity, relationship-building, and patient-centered support.
You'll get to know the residents (and their families) over time, monitor for changes in condition, and play a meaningful, hands-on role in helping people stay healthy, avoid unnecessary hospitalizations, and remain in their home -- where many of them want to be.
We're proud of the culture we've built at Ennoble Care -- one that is positive, respectful, and rooted in genuine teamwork. People here are valued, supported in doing work that matters, and encouraged to maintain a healthy work-life balance. We invest in our team's growth through internal advancement opportunities based on performance, organizational needs, and role availability, because we believe that when our team thrives, so do our patients.
ABOUT THE ROLE
At Ennoble Care, our mission is simple:
To care is an honor
. For our patients, that means we come to you, we care for you, and we're here for you -- and that belief is at the heart of everything we do. As a CMA Transitional Care Coordinator, you'll bring that mission to life -- working on-site within one or more of our partnered skilled nursing and rehabilitation facilities in Cleveland, Ohio. Your focus will be transitional care management, attentive patient monitoring, and day-to-day collaboration with our clinical team and facility staff -- serving as a reliable communication bridge among residents, families, facility staff, and our Housecalls division -- keeping everyone informed and care on track.
REQUIRED QUALIFICATIONS
Legally authorized to work in the United States of America
Active, unrestricted CMA license in the state of Texas
Minimum 1 year of patient-facing experience in a long-term care, skilled nursing or transitional care setting
Comfortable communicating proactively throughout the day in person, by phone, via email, and through Microsoft Teams
Solid working knowledge of healthcare terminology and care coordination principles
Strong clinical assessment skills with the ability to identify and escalate changes in condition
Experience with EMR systems and clinical documentation; Point Click Care experience preferred
Proficient with Microsoft 365 including Excel, Outlook, Word, and Teams
Excellent communication and interpersonal skills, with a solid foundation in organization, time management, and clinical documentation
Capacity to work independently while collaborating closely with multidisciplinary teams
Ability to work full-time in an on-site role
5 days per week (days of week are flexible, weekends preferred)
based in the Cleveland, Ohio area.
Daytime hours, approximately 8:00 a.m. to 5:00 p.m. EST
No evenings
No over-night shifts
No on-call requirements
Seven (7) company-paid holidays annually
Ability to pass background check
Transportation criteria:
Valid, unencumbered driver's license
Reliable personally-owned vehicle
Current auto insurance, with the ability to provide proof
Please note, travel between facilities may be required
KEY RESPONSIBILITIES
Care Coordination & Transitional Care Management
Coordinate care for patients residing in skilled nursing and rehabilitation facilities using Ennoble Care's EMR
Facilitate transitional care management, ensuring services with the Housecalls division are initiated immediately upon a patient's discharge from the hospital
Expedite time to first provider visit for newly transitioned patients in accordance with established guidelines
Monitor patients attentively, communicate changes in condition promptly to the provider, initiate appropriate interventions, and escalate care as clinically indicated, including CCM-billable activities
Consistently support care coordination efforts to reduce avoidable emergency department visits and hospital readmissions
Collaborate daily with providers and facility staff to ensure care plans are kept current and acted on
On-Site Clinical Support
Maintain a consistent and reliable daily on-site presence in assigned facilities
Build ongoing relationships with residents and their families, maintaining a consistent presence that reinforces trust and continuity of care over time
Conduct routine and urgent vital sign collection as needed
Perform regular patient check-ins to support care plans, follow-ups, and clinical stability
Identify changes in patient condition and promptly communicate concerns to the clinical team
Communication & Collaboration
Serve as a key liaison between Ennoble Care providers, facility staff, residents, families, and the Housecalls team
Collaborate closely with Ennoble Care providers within the skilled nursing or long-term care setting
Provide timely, accurate clinical updates to providers to support informed decision-making
Ability to convert two (2) eligible patients per day to Ennoble Care's Housecalls program
Serve as a steady communication bridge between residents, families, the facility team, and our Housecalls division
Function as a reliable communication bridge to ensure accurate, timely exchange of clinical information
Documentation & EMR Management
Accurately document patient interactions, assessments, and care coordination activities in Ennoble Care’s EMR
Perform chart reconciliation to ensure accuracy and continuity of clinical records between Ennoble and facility records
Follow established workflows, documentation standards, and escalation protocols
Team Support & Leadership
Support onboarding and training of new Transitional Care Coordinators
Serve as a clinical mentor and resource for newly hired coordinators
Promote best practices in transitional care, communication, and facility-based care coordination
Contribute positively to team collaboration and foster strong partnerships with facility staff
Work Environment & Expectations
Embedded, on-site role within assigned skilled nursing and/or rehabilitation facilities
Requires consistent daily presence and strong relationship-building with facility staff
Fast-paced, patient-facing role requiring clinical judgment, adaptability, and proactive engagement
CORE COMPENTACIES
Patient-centered care
Clinical judgment and escalation
Care coordination and continuity
Communication and collaboration
Documentation accuracy and compliance
Relationship-building and teamwork
COMPENSATION & BENEFITS
Starting pay rate is $18.00-$19.00 hourly
Quarterly bonus opportunities based on performance
Mileage reimbursement eligibility when traveling between facilities
Full-time health benefits eligibility, including a range of supplemental insurance options and elective benefits
Please answer all application questions thoroughly.
Thank you for your interest in joining the Ennoble Care team!
❤️
#green
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: New York, New York, United States
About the Role
iCapital is looking to hire an Analyst to join the Structured Investments team to focus on sales support. This position will work cross-functionally and closely with bank issuers and clients.
Responsibilities
Conduct calls to set appointments for licensed sales professionals.
Learn iCapital products and prepare to effectively communicate the objectives, risks, features, and benefits of these products.
Analyze regional and product sales trends within participating broker-dealer firms and among individual Financial Advisors.
Make 50+ outbound calls per day.
Learn financial markets and portfolio strategies.
Assist senior sales professionals within assigned territory.
Effectively partner with the external wholesaler and the regional distribution team.
Utilize contact management systems to capture information and schedule follow up activities.
Prepare for and pass necessary licenses.
Qualifications
Bachelor's degree is required
0-2 years of relevant experience
Sales and client service experience, within the financial services industry is a plus
Excellent relationship, follow-up, and communication skills
General knowledge of the financial services industry
Motivated, mature, trustworthy, and a team player
Highly organized and able to prioritize in a fast-paced environment
Knowledge of private markets, structured products, and options is a plus
Series 7, 63 and SIE (FINRA) licenses or candidate must obtain licenses within 4 months of hire date
Benefits
The base salary range for this role is $60,000 to $65,000. This position is paid on an hourly basis and is classified as non-exempt. Employees in this role are eligible for overtime pay in accordance with applicable law. iCapital offers a compensation package that includes equity for all full-time employees and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
УдалённоmiddleСША; Must be located in East or Central timezones in the US; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоleadMust be willing to work on US time zones; Ability to work autonomously across time zones; willing to travel for key customers and events
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