Location: Bedford Park, IL
The Michels Preconstruction Services, Inc. team plays a critical role in the development of large, complex energy, infrastructure, marine and transportation projects. The Preconstruction Services team consists of construction and technical professionals working with one another and with customers to develop creative solutions for turning construction ideas into reliable outcomes. Like our field construction teams, our Preconstruction Services team takes into consideration the safety, social and environmental responsibility, and the health and wellbeing of our people and the communities in which we work. We strive to make a difference in positive, respectful, and responsible ways. Our work improves lives. Find out how a career as an Alternative Delivery Manager can change yours.
As an Alternative Delivery Manager, responsibilities include providing direction and management for all phases of alternative/collaborative delivery projects. This position is focused on small modular nuclear reactor power. This position requires involvement in all phases of an alternative/collaborative delivery project lifecycle from business development, teaming, pursuits & proposals, and active contract and design management. It is essential to be goal oriented, organized, and professional in order to exceed client expectations. Critical for success in this position is excellent verbal and written communication skills, the ability to multitask while managing work both with internal Michels teams and external partner and client teams, as well as the ability to quickly make well informed decisions.
Why Michels Preconstruction Services, Inc.?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We offer a comprehensive benefits package, including health, dental and vision, competitive paid time off plans and much more!
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
Michels offers a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your position and location you may participate in a different benefit plan.
Why you?
You thrive in fast-paced environments and under tight deadlines
You will own all aspects of data center preconstruction including:
Identify new opportunities through relationship development and the creation of brand awareness. The individual must serve as an ambassador and promote The Michels Family of Companies as the contractor of choice while providing support in the development and preservation of client relationships. Critical for success are the abilities to maintain the highest level of confidentiality and discretion, demonstrate strong verbal and written communication skills and personify Michels Core Values in all interactions.
Understanding and existing relationships in the mission critical industry
Work with Business Development to facilitate early engagement with clients, owners, developers, contractors, and engineers
Drive decision making
Communicate and drive progress with internal stakeholders
Proposal Delivery
Receive RFPs
Review estimates
Develop commercial material
Ensure proposal quality and compliance with RFP requirements prior to submission
You relish new challenges and evolving technology
You proactively build and sustain relationships
You communicate proactively with the client, and with your team
You provide leadership and guidance on project pursuits and on delivery
You have an internal drive to produce results
What it takes:
Bachelor’s Degree in Construction Management or related, 10+ years of project management, construction management experience, or an equivalent combination
Proposal, Estimating, Design and/or Construction experience with nuclear and nuclear regulation understanding
Experience at a Contractor is required
PE & DBIA Certification (Desired)
Experience and understanding of alternative delivery projects, including, but not limited to, design build and EPC
Experience in key project leadership roles
Considerable experience in client management on project pursuits, as well as in project delivery
Understanding and experience with win strategies, pricing and project scheduling
Experience in technical writing
Understanding of Scheduling, Estimating and Project Controls Software
A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record
Travel requirements will vary but could exceed 50% depending on assignment and project requirements
This information reflects the anticipated base salary for this position based on current market data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on individual’s skills, experiences, education, and other job-related factors permitted by law.
Expected Salary Range
$147,000
—
$203,000 USD
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Dallas, TX
The Michels Preconstruction Services, Inc. team plays a critical role in the development of large, complex energy, infrastructure, marine and transportation projects. The Preconstruction Services team consists of construction and technical professionals working with one another and with customers to develop creative solutions for turning construction ideas into reliable outcomes. Like our field construction teams, our Preconstruction Services team takes into consideration the safety, social and environmental responsibility, and the health and wellbeing of our people and the communities in which we work. We strive to make a difference in positive, respectful, and responsible ways. Our work improves lives. Find out how a career as an Alternative Delivery Manager can change yours.
As an Alternative Delivery Manager, responsibilities include providing direction and management for all phases of alternative/collaborative delivery projects. This position is focused on small modular nuclear reactor power. This position requires involvement in all phases of an alternative/collaborative delivery project lifecycle from business development, teaming, pursuits & proposals, and active contract and design management. It is essential to be goal oriented, organized, and professional in order to exceed client expectations. Critical for success in this position is excellent verbal and written communication skills, the ability to multitask while managing work both with internal Michels teams and external partner and client teams, as well as the ability to quickly make well informed decisions.
Why Michels Preconstruction Services, Inc.?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We offer a comprehensive benefits package, including health, dental and vision, competitive paid time off plans and much more!
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
Michels offers a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your position and location you may participate in a different benefit plan.
Why you?
You thrive in fast-paced environments and under tight deadlines
You will own all aspects of data center preconstruction including:
Identify new opportunities through relationship development and the creation of brand awareness. The individual must serve as an ambassador and promote The Michels Family of Companies as the contractor of choice while providing support in the development and preservation of client relationships. Critical for success are the abilities to maintain the highest level of confidentiality and discretion, demonstrate strong verbal and written communication skills and personify Michels Core Values in all interactions.
Understanding and existing relationships in the mission critical industry
Work with Business Development to facilitate early engagement with clients, owners, developers, contractors, and engineers
Drive decision making
Communicate and drive progress with internal stakeholders
Proposal Delivery
Receive RFPs
Review estimates
Develop commercial material
Ensure proposal quality and compliance with RFP requirements prior to submission
You relish new challenges and evolving technology
You proactively build and sustain relationships
You communicate proactively with the client, and with your team
You provide leadership and guidance on project pursuits and on delivery
You have an internal drive to produce results
What it takes:
Bachelor’s Degree in Construction Management or related, 10+ years of project management, construction management experience, or an equivalent combination
Proposal, Estimating, Design and/or Construction experience with nuclear and nuclear regulation understanding
Experience at a Contractor is required
PE & DBIA Certification (Desired)
Experience and understanding of alternative delivery projects, including, but not limited to, design build and EPC
Experience in key project leadership roles
Considerable experience in client management on project pursuits, as well as in project delivery
Understanding and experience with win strategies, pricing and project scheduling
Experience in technical writing
Understanding of Scheduling, Estimating and Project Controls Software
A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record
Travel requirements will vary but could exceed 50% depending on assignment and project requirements
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Knoxville, TN
The Michels Preconstruction Services, Inc. team plays a critical role in the development of large, complex energy, infrastructure, marine and transportation projects. The Preconstruction Services team consists of construction and technical professionals working with one another and with customers to develop creative solutions for turning construction ideas into reliable outcomes. Like our field construction teams, our Preconstruction Services team takes into consideration the safety, social and environmental responsibility, and the health and wellbeing of our people and the communities in which we work. We strive to make a difference in positive, respectful, and responsible ways. Our work improves lives. Find out how a career as an Alternative Delivery Manager can change yours.
As an Alternative Delivery Manager, responsibilities include providing direction and management for all phases of alternative/collaborative delivery projects. This position is focused on small modular nuclear reactor power. This position requires involvement in all phases of an alternative/collaborative delivery project lifecycle from business development, teaming, pursuits & proposals, and active contract and design management. It is essential to be goal oriented, organized, and professional in order to exceed client expectations. Critical for success in this position is excellent verbal and written communication skills, the ability to multitask while managing work both with internal Michels teams and external partner and client teams, as well as the ability to quickly make well informed decisions.
Why Michels Preconstruction Services, Inc.?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We offer a comprehensive benefits package, including health, dental and vision, competitive paid time off plans and much more!
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
Michels offers a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your position and location you may participate in a different benefit plan.
Why you?
You thrive in fast-paced environments and under tight deadlines
You will own all aspects of data center preconstruction including:
Identify new opportunities through relationship development and the creation of brand awareness. The individual must serve as an ambassador and promote The Michels Family of Companies as the contractor of choice while providing support in the development and preservation of client relationships. Critical for success are the abilities to maintain the highest level of confidentiality and discretion, demonstrate strong verbal and written communication skills and personify Michels Core Values in all interactions.
Understanding and existing relationships in the mission critical industry
Work with Business Development to facilitate early engagement with clients, owners, developers, contractors, and engineers
Drive decision making
Communicate and drive progress with internal stakeholders
Proposal Delivery
Receive RFPs
Review estimates
Develop commercial material
Ensure proposal quality and compliance with RFP requirements prior to submission
You relish new challenges and evolving technology
You proactively build and sustain relationships
You communicate proactively with the client, and with your team
You provide leadership and guidance on project pursuits and on delivery
You have an internal drive to produce results
What it takes:
Bachelor’s Degree in Construction Management or related, 10+ years of project management, construction management experience, or an equivalent combination
Proposal, Estimating, Design and/or Construction experience with nuclear and nuclear regulation understanding
Experience at a Contractor is required
PE & DBIA Certification (Desired)
Experience and understanding of alternative delivery projects, including, but not limited to, design build and EPC
Experience in key project leadership roles
Considerable experience in client management on project pursuits, as well as in project delivery
Understanding and experience with win strategies, pricing and project scheduling
Experience in technical writing
Understanding of Scheduling, Estimating and Project Controls Software
A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record
Travel requirements will vary but could exceed 50% depending on assignment and project requirements
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Lomira, WI
The Michels Preconstruction Services, Inc. team plays a critical role in the development of large, complex energy, infrastructure, marine and transportation projects. The Preconstruction Services team consists of construction and technical professionals working with one another and with customers to develop creative solutions for turning construction ideas into reliable outcomes. Like our field construction teams, our Preconstruction Services team takes into consideration the safety, social and environmental responsibility, and the health and wellbeing of our people and the communities in which we work. We strive to make a difference in positive, respectful, and responsible ways. Our work improves lives. Find out how a career as an Alternative Delivery Manager can change yours.
As an Alternative Delivery Manager, responsibilities include providing direction and management for all phases of alternative/collaborative delivery projects. This position is focused on small modular nuclear reactor power. This position requires involvement in all phases of an alternative/collaborative delivery project lifecycle from business development, teaming, pursuits & proposals, and active contract and design management. It is essential to be goal oriented, organized, and professional in order to exceed client expectations. Critical for success in this position is excellent verbal and written communication skills, the ability to multitask while managing work both with internal Michels teams and external partner and client teams, as well as the ability to quickly make well informed decisions.
Why Michels Preconstruction Services, Inc.?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We offer a comprehensive benefits package, including health, dental and vision, competitive paid time off plans and much more!
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
Michels offers a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your position and location you may participate in a different benefit plan.
Why you?
You thrive in fast-paced environments and under tight deadlines
You will own all aspects of data center preconstruction including:
Identify new opportunities through relationship development and the creation of brand awareness. The individual must serve as an ambassador and promote The Michels Family of Companies as the contractor of choice while providing support in the development and preservation of client relationships. Critical for success are the abilities to maintain the highest level of confidentiality and discretion, demonstrate strong verbal and written communication skills and personify Michels Core Values in all interactions.
Understanding and existing relationships in the mission critical industry
Work with Business Development to facilitate early engagement with clients, owners, developers, contractors, and engineers
Drive decision making
Communicate and drive progress with internal stakeholders
Proposal Delivery
Receive RFPs
Review estimates
Develop commercial material
Ensure proposal quality and compliance with RFP requirements prior to submission
You relish new challenges and evolving technology
You proactively build and sustain relationships
You communicate proactively with the client, and with your team
You provide leadership and guidance on project pursuits and on delivery
You have an internal drive to produce results
What it takes:
Bachelor’s Degree in Construction Management or related, 10+ years of project management, construction management experience, or an equivalent combination
Proposal, Estimating, Design and/or Construction experience with nuclear and nuclear regulation understanding
Experience at a Contractor is required
PE & DBIA Certification (Desired)
Experience and understanding of alternative delivery projects, including, but not limited to, design build and EPC
Experience in key project leadership roles
Considerable experience in client management on project pursuits, as well as in project delivery
Understanding and experience with win strategies, pricing and project scheduling
Experience in technical writing
Understanding of Scheduling, Estimating and Project Controls Software
A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record
Travel requirements will vary but could exceed 50% depending on assignment and project requirements
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Milwaukee, WI
The Michels Preconstruction Services, Inc. team plays a critical role in the development of large, complex energy, infrastructure, marine and transportation projects. The Preconstruction Services team consists of construction and technical professionals working with one another and with customers to develop creative solutions for turning construction ideas into reliable outcomes. Like our field construction teams, our Preconstruction Services team takes into consideration the safety, social and environmental responsibility, and the health and wellbeing of our people and the communities in which we work. We strive to make a difference in positive, respectful, and responsible ways. Our work improves lives. Find out how a career as an Alternative Delivery Manager can change yours.
As an Alternative Delivery Manager, responsibilities include providing direction and management for all phases of alternative/collaborative delivery projects. This position is focused on small modular nuclear reactor power. This position requires involvement in all phases of an alternative/collaborative delivery project lifecycle from business development, teaming, pursuits & proposals, and active contract and design management. It is essential to be goal oriented, organized, and professional in order to exceed client expectations. Critical for success in this position is excellent verbal and written communication skills, the ability to multitask while managing work both with internal Michels teams and external partner and client teams, as well as the ability to quickly make well informed decisions.
Why Michels Preconstruction Services, Inc.?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We offer a comprehensive benefits package, including health, dental and vision, competitive paid time off plans and much more!
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
Michels offers a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your position and location you may participate in a different benefit plan.
Why you?
You thrive in fast-paced environments and under tight deadlines
You will own all aspects of data center preconstruction including:
Identify new opportunities through relationship development and the creation of brand awareness. The individual must serve as an ambassador and promote The Michels Family of Companies as the contractor of choice while providing support in the development and preservation of client relationships. Critical for success are the abilities to maintain the highest level of confidentiality and discretion, demonstrate strong verbal and written communication skills and personify Michels Core Values in all interactions.
Understanding and existing relationships in the mission critical industry
Work with Business Development to facilitate early engagement with clients, owners, developers, contractors, and engineers
Drive decision making
Communicate and drive progress with internal stakeholders
Proposal Delivery
Receive RFPs
Review estimates
Develop commercial material
Ensure proposal quality and compliance with RFP requirements prior to submission
You relish new challenges and evolving technology
You proactively build and sustain relationships
You communicate proactively with the client, and with your team
You provide leadership and guidance on project pursuits and on delivery
You have an internal drive to produce results
What it takes:
Bachelor’s Degree in Construction Management or related, 10+ years of project management, construction management experience, or an equivalent combination
Proposal, Estimating, Design and/or Construction experience with nuclear and nuclear regulation understanding
Experience at a Contractor is required
PE & DBIA Certification (Desired)
Experience and understanding of alternative delivery projects, including, but not limited to, design build and EPC
Experience in key project leadership roles
Considerable experience in client management on project pursuits, as well as in project delivery
Understanding and experience with win strategies, pricing and project scheduling
Experience in technical writing
Understanding of Scheduling, Estimating and Project Controls Software
A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record
Travel requirements will vary but could exceed 50% depending on assignment and project requirements
#LI-SW1
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Abu Dhabi, UAE
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About the Role
Bybit is looking for a Head of Social Media who is equal parts creative visionary and operational leader. This is not a "post and pray" role — you will own the global social strategy for one of the world's top crypto exchanges, lead a distributed team across regions, and be the connective tissue between brand, product, community, and culture.
You will inherit a team that is growing fast, working with external agencies, and navigating the complexity of a global rebrand (Brand 6.0). You'll need to bring structure without killing creativity, and bring creativity without losing accountability.
What You'll Own
Strategy & Narrative
Define and execute Bybit's global social media strategy across X (Twitter), Instagram, TikTok, LinkedIn, YouTube, and emerging platforms
Translate complex crypto and fintech concepts into compelling, platform-native content that resonates with traders, retail users, and the broader Web3 community
Build and maintain Bybit's social voice — bold, credible, and culturally relevant — in alignment with Brand 6.0 guidelines
Develop channel/product-specific strategies that balance global consistency with regional relevance
Team Leadership & Operations
Lead, mentor, and grow a global social media team (currently ~4–6 members) plus manage relationships with production and influencer agencies and other departments
Establish clear workflows, content brief processes, and approval protocols to eliminate last-minute requests and ensure quality at scale
Build and own the content calendar, ensuring alignment with campaigns, product launches, market moments, and executive communications
Implement SOPs for content creation, agency briefing, influencer collaboration, and crisis response
Campaign & Content Execution
Partner with the Creative team on campaign assets, ensuring briefs are detailed, timely, and actionable
Oversee influencer strategy — from shortlisting and legal clearance to performance tracking
Manage the production agency relationship for high-quality video content the internal team cannot produce at speed
Data, OKRs & Reporting
Own social media OKRs: follower growth, organic engagement, share of voice, sentiment, and new user acquisition via social
Use Sprinklr and native platform analytics to run weekly performance reviews and quarterly post-mortems
Present social performance to leadership in biweekly reviews; flag risks and opportunities proactively
Leverage AI tools for trend harvesting, content optimization, and competitive analysis
Cross-Functional Collaboration
Work closely with BU marketing teams (WBU, GBU, PBU) to support product-specific social moments without duplicating effort
Align with the Strategy Office on global go-to-market strategy and upper-funnel performance
Coordinate with Legal and Compliance on influencer clearances, regulatory messaging, and market-specific restrictions
What We're Looking For
Must-Have
4–8 years
of social media experience, with at least
3 years in a leadership role
managing a team
Marketing background
— you think in campaigns, narratives, and audience journeys, not just posts
Proven track record of
growing social accounts at scale
for a global brand (1M+ followers preferred)
Strong
project management skills
— you can run multiple workstreams, manage agencies, and hit deadlines without chaos
Experience with
Sprinklr
or equivalent enterprise social media management platforms
AI-native mindset
— you actively use AI tools in your workflow for content, research, and analysis
Exceptional written and spoken English; additional languages (Arabic, Mandarin, Spanish, Portuguese) are a strong plus
Nice-to-Have
Experience managing
influencer programs
end-to-end, including legal and compliance workflows
Background working with
executive communications
— writing for or managing the social presence of C-suite spokespeople
Experience with
rebranding
or brand evolution at a global company
Familiarity with
OAP/project management systems
and cross-functional campaign coordination
Deep knowledge of
crypto, Web3, or fintech
— you can write about DeFi, trading products, and market events without needing a translator (optional)
What Makes This Role Unique
You'll be shaping the social voice of a
top-3 global crypto exchange
during a pivotal rebranding moment
Direct access to and collaboration with the
executive leadership
A team that is genuinely invested in getting better — we're building SOPs, improving briefs, and upgrading our tooling (new OAP system launching mid-August)
Real budget, real agencies, real campaigns — this is not a one-person show
A culture that values
ownership, speed, and creative courage
What We Don't Want
Someone who needs to be told what to post
Someone who can't write a content brief or manage an agency
Someone who treats social as a support function rather than a growth engine
Someone who can't handle ambiguity or a fast-moving environment
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Scottsdale, AZ
Workplace: hybrid
Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.
The Customer Escalations Representative (CER) I is a member of the Account Operations team. This role involves working with and supporting the Customer Service Organization (CSO) team to ensure continued delivery of exceptional service to our clients. The CER I reviews and resolves client escalations and other complaints and communicates with residents regarding their maintenance experience.
Hours may vary with one weekend day requirement.
What You'll Do:
Identify, research, and resolve customer issues using the company's web-based systems and databases; enter information into databases, ensuring consistency and accuracy
Resolve disputes, escalations, and un-satisfied service confirmations; communicate with other teams to facilitate the timely resolution of escalated work orders
Provide information to leadership, peers and subordinates by telephone, electronically, or in person; serves as the point of contact for escalation and resolution handoff between shifts and/or other offices
Demonstrate professionalism in communication, relationship development, customer service, etc.
Shift flexibility may be required
Foster a positive team environment
Ensure confidentiality and accuracy of internal and external data
Perform ad-hoc projects and other duties as assigned
What You Should Have:
Professional Skills
Customer Service - Advanced
Verbal Communication - Proficient
Written Communication - Proficient
Teamwork – Proficient
Relationships – Proficient
Organizational Awareness - Proficient
Learning Agility - Proficient
Problem Solving – Advanced
Process Orientation – Proficient
Prioritization - Proficient
Role Specific Skills
Computer Skills: proficiencies in Microsoft Word, Excel, Outlook are preferred
Qualifications
High school diploma required
A minimum of 2-4 years’ experience in customer service call center environment required
Other Relevant Qualifications
Associates degree preferred
Flexibility, adaptability and able to juggle multiple projects and priorities in a fast-paced environment
Strong alignment to our company values - Entrepreneurial Spirit, One Team, Passion for Service, and Integrity
Why Lessen:
· Competitive compensation
· Health, Dental, Vision, Life, Disability options
· 401K retirement savings plan
· Paid vacation, federal and floating holidays
· Maternity/Paternity Pay
· Career advancement opportunities
· All the tools you'll need to be successful
Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Language fluency - professional fluency in both Brazilian Portuguese and English
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Worldwide
BREAKING NEWS!!!! URGENT ONLINE INTERVIEW
Conditions:
free food and accommodation
medical insurance are provided during the work contract
contract 4-5 months on
SINGLE CABIN
Duties:
Public Health Officers for Carnival drive shipboard compliance and commitment to the highest public health standards in the areas of Disease Surveillance, Prevention and Control of Infectious illnesses, Food Safety, Potable & Recreational Water Safety, and Integrated Pest Management through structured audits, training, and effective communication.
As the Company’s public health representative onboard the vessel, they oversee compliance with the ship’s COVID-19 response and reports findings to the Captain onboard and Head of the Public Health Department ashore.
Our Public Health Officers are in front and behind the scenes Officers who undertake vital compliance takes to ensure our guess and crew are kept safe and healthy and all Public Health standards are met and maintained.
Disease Prevention and Control:
Oversees the implementation and compliance with shipboard prevention and control activities at all response levels including for COVID-19, AGE, and other communicable diseases.
Participates as a key member of the shipboard Outbreak Management Team (OMT) and coordinates the implementation and compliance with OMT decisions.
Oversees the correct and safe storage, par levels, condition and use of all infection control related PPE, disinfectants, hand sanitizers, and other supplies and related equipment. Monitors compliance with all shipboard public health and infection control procedures including, hotel services for isolated/quarantined individuals, PPE use, and disinfection protocols.
Assists with investigating illness cases and contact tracing to identifying exposure and transmission risks to individuals, areas, or events.
Monitors the public health and infection control protocols and measures related to individuals in quarantine and/or isolation.
Coordinates drills on the company’s Outbreak Prevention and Response Plan (OPRP) to ensure all crew are adequately trained, equipped, and prepared to effectively respond to outbreaks of communicable diseases.
Assists the Medical Team in responding to local health authority requests for public health information, data, or investigations.
Provides regular reports to shipboard and shoreside leadership outlining illness status and operational preparedness and response during elevated illness response levels.
Vessel Sanitation Compliance:
Oversees the implementation of shipboard Public Health procedures/measures and compliance with the Global HESS Public Health policies and Corporate Instructional Notices.
Oversees facilities and equipment cleanliness & maintenance issues to ensure compliance with applicable public health standards.
Works with the Technical and Deck Departments onboard to identify and prioritize relevant repair and maintenance activities and refit planning as per public health standard.
Measures and reviews chemical and microbiological parameters within potable water (PW) and recreational water facilities (RWFs) to ensure compliance with applicable public health standards. Works with both, Hotel and Technical Departments onboard to implement corrective actions as necessary and/or close the facilities when water testing values are out of range.
Reviews the food safety management, PW, RWF and air handling systems and records, to ensure compliance with public health standards.
Effectively communicates with both shipboard and shoreside management to facilitate the correct interpretation and application of public health policies and procedures.
Accompanies internal and external public health inspectors and health authorities during their ship visit and inspections.
Reviews all internal and external inspection reports to identify trends and avoid repeat deficiencies.
Escalates issues of non-compliance and/or public health gaps to onboard management and well as shoreside management as necessary.
Follows-up to ensure open items are corrected and appropriate actions taken as soon as possible.
Reviews the public health standards and operating procedures on company approved shore excursions and company owned private ports and destinations as part of illness investigation, reported non-compliance by crew or guests or upon request from shoreside or shipboard management.
Accompanies and facilitates third party vendor public health services, including but not limited to water samplers and sampling events.
Public Health Audits and Inspections:
Conducts internal audits of shipboard public health programs and activities to verify compliance with applicable requirements.
Delivers information on public health observations based on trends and audit results to shipboard management to address in their operations.
Conducts daily public health monitoring rounds of targeted areas and operations to ensure compliance with company policy and to evaluate public health gaps and risks onboard.
Conducts a minimum of one public health unannounced inspection of an area per week.
Engages crew with feedback and coaching.
Provides disciplinary recommendations on reported public health violations.
Provides public health weekly audit & compliance reports to onboard management.
Public Health Training:
Delivers effective public health training applicable to identified and specific training needs.
Conducts ad hoc training of shore excursion operators and private destination team members based on gap analyses or at the direction of the shoreside Public Health Department.
Uses trend and gap analyses to determine public health training needs.
Employs a variety of techniques to evaluate and improve the efficacy of public health training.
Works with the shoreside Public Health Department to improve and standardize public health training content.
Requirements:
Education in Public Health, Environmental Health, Sanitary Engineering, Medical & Biological sciences, or closely related fields.
Cruise ship experience not mandatory but preferred
Three years of full-time shoreside experience in implementing, overseeing, or auditing public health programs.
Knowledge of infection control practices and Vessel Sanitation Standards. Ability to thrive in a fast- paced cruise ship environment, while prioritizing workloads. Excellent interpersonal skills and the ability to effectively communicate to culturally diverse teams. Self-sufficient and able to work independently.
Good level of English
Last updated: May 12, 2021
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: Amsterdam, Netherlands; Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; London, United Kingdom; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia
As Head of JS/TS Ecosystem, you will own the mid- and long-term strategy for JetBrains products for JavaScript and TypeScript developers.
This role focuses on aligning product direction, go-to-market efforts, and external partnerships with the rapidly evolving web development ecosystem. You will translate ecosystem signals – from frameworks and tooling to community practices – into clear strategic priorities for JetBrains products.
You will work closely with engineering, product management, marketing, and developer advocacy teams, and represent JetBrains in the broader web developer community.
Core responsibilities
Set the strategy and direction for JetBrains products for web developers. Start new product directions when important niches are not addressed.
Define the work for product management, marketing, developer advocacy, and partnerships in the web ecosystem, and keep everyone working toward one plan.
Track important changes and trends in the web community (frameworks, tooling, major releases, new workflows).
Build and maintain relationships with key people in the web ecosystem (companies, open-source projects, community leaders).
Work with engineering and QA leads to set priorities and plan work.
Represent JetBrains in the web ecosystem at key events and meetings.
Coordinate with other ecosystems when areas overlap (e.g. Databases, Go, AI).
Requirements
A deep understanding of how web developers work: JavaScript/TypeScript, major frameworks (especially React), Node.js and browser tooling, package managers, build tools, code quality tools (linting/formatting), testing, and performance tooling.
Experience setting product direction based on market needs as a Product Manager or Head of Product.
Experience leading work across product management, marketing, developer advocacy, and business development, directly or through cross-team leadership.
Strong external-facing capability, including partnerships, community engagement, and executive-level communication.
The ability to use data for decisions, combining community feedback with product usage and business results.
Why join JetBrains?
Strong base salary. We offer competitive pay that reflects your skills and experience.
Flexible work location. Enjoy the freedom to work from home or from the office.
Remote work. Spend up to 30 days per year working remotely from abroad.
Extra time off. More days to relax, recharge, and do the things you love.
Medical insurance allowance. Enjoy peace of mind for you and your family.
Learning and development opportunities. Access to conferences, courses, and language classes.
Language classes. Pick up the local language or sharpen your English skills.
Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
Mental health support. To help you feel your best, we provide easy access to professional mental health services.
Sports benefit. Enjoy an on-site gym or sports club stipend.
Internal events. Join company-wide celebrations and team gatherings.
Relocation support. We help make your move as smooth and stress-free as possible.
*Some benefits may vary depending on location.
#LI-HYBRID - if you
want
LinkedIn to post your role as hybrid in all the locations where the role is open --->
#LI-HYBRID #LI-AA1
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: Boca Raton, Florida, United States
About the Role
iCapital is looking to hire a Fund Monitoring Analyst to join the Fund Monitoring, Reporting and Governance team. This individual will be responsible for conducting ongoing investment monitoring for private market fund investments across the iCapital platform. Over time, this role will also involve presenting investment updates to both internal stakeholders as well as wealth advisors and their clients.
Responsibilities
Monitor underlying fund performance across iCapital’s private equity, private credit, and real asset offerings.
Prepare clear and concise call summaries, investment updates, and talking points.
Prepare performance analytics and fund-level financial modeling.
Keep track of broader macro developments and trends through regular engagement with iCapital’s fund managers.
Attend Annual General Meetings (AGMs) on behalf of iCapital to receive updates from fund managers.
Maintain and update internal confluence fund monitoring database.
Communicate fund investment updates effectively to both internal and external stakeholders.
Prepare materials and analysis for use by Governance colleagues on select projects, including secondary sales and investment oversight decisions.
Qualifications
Bachelor’s Degree, progress toward CFA or CAIA is preferred
1-3 years of relevant experience; private markets, investment banking, asset management or investment consultant experience is a plus
Strong verbal and written communication skills
Experience with financial analysis and modeling. Proficiency in Excel is required, familiarity with valuation methodologies (DCF, peer comps, etc.) preferred
Interest in and willingness to learn about the alternative investment landscape
Excellent organizational skills and attention to detail
Willingness and ability to travel up to ~10% as required
Benefits
The base salary range for this role is $65,000 to $80,000. This position is paid on an hourly basis and is classified as non-exempt. Employees in this role are eligible for overtime pay in accordance with applicable law. iCapital offers a compensation package that includes equity for all full-time employees and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Team
As a mobile software engineer, you will build and maintain a core OKX app with millions of daily active users. You will work cross-functionally with design, product and other engineering teams to identify customer needs, and ship high-quality new features through fast iterations. This is an opportunity to work on the full life cycle of crypto mobile applications including pro/retail trading, asset management and wallet. Join us in building the next generation of mobile-first Web3 experiences, empowering millions of users to seamlessly interact with digital assets, decentralized applications, and blockchain-powered services through secure and intuitive products.
What You'll Be Doing
Define and drive the strategic vision, roadmap, and execution for mobile engineering across Web3 products and platforms, ensuring alignment with business objectives and long-term technology goals.
Lead, mentor, and scale a high-performing global team of mobile engineers, fostering a culture of technical excellence, innovation, ownership, and continuous improvement. Part of a global mobile team, developing new features for the all-in-one iOS and Android apps.
Oversee the architecture and delivery of secure, scalable, and performant mobile applications, including wallet, DeFi, trading, and on-chain interaction experiences serving millions of users worldwide.
Partner closely with Product, Design, Security, Blockchain, and Infrastructure leaders to translate business priorities into impactful mobile solutions and seamless user experiences.
Establish engineering standards, development processes, and best practices to ensure high-quality software delivery, operational excellence, and platform reliability.
Drive the adoption of emerging Web3 technologies, evaluating industry trends, blockchain innovations, and mobile development advancements to maintain competitive advantage.
Lead technical decision-making and architectural governance across mobile platforms, balancing innovation, scalability, security, and maintainability.
Champion mobile security, performance optimization, and regulatory compliance, ensuring the highest standards for digital asset and blockchain-enabled applications.
Represent the mobile engineering organization in executive discussions, strategic planning, hiring initiatives, and external industry engagements.
Actively uses AI tools as a core part of your engineering workflow — not just for code generation, but for building repeatable workflows and bridging across stacks.
What We Look For In You
10+ years of software engineering experience, including significant experience leading and scaling mobile engineering teams in high-growth technology environments.
Proven track record of defining mobile technology strategy, building high-performing engineering organizations, and delivering large-scale consumer products serving millions of users.
Deep expertise in mobile platforms and architectures across iOS, Android, and/or cross-platform frameworks such as React Native and Flutter, with the ability to guide technical direction and architectural decisions.
Strong leadership experience managing engineering managers and senior engineers, with a passion for mentoring talent and fostering a culture of excellence, innovation, and accountability.
Demonstrated ability to leverage AI-driven engineering practices, knowledge management systems, and automation frameworks to improve developer productivity and accelerate product delivery.
Strong understanding of software architecture, distributed systems, security best practices, and engineering operational excellence.
Exceptional stakeholder management and communication skills, with the ability to align engineering initiatives with business objectives and influence executive-level decision-making.
Passion for emerging technologies and a strong interest in shaping the future of mobile experiences within the Web3 ecosystem.
Nice-To-Haves
Strong understanding of blockchain technologies, including wallets, smart contracts, decentralized applications (dApps), token standards (ERC-20, ERC-721, ERC-1155), and digital asset infrastructure.
Experience leading engineering teams responsible for Web3, crypto, fintech, DeFi, NFT, GameFi, or digital asset products at scale.
Familiarity with blockchain security, custody solutions, MPC wallets, account abstraction, and emerging decentralized technologies.
Experience building globally distributed engineering organizations and delivering products across multiple markets and regulatory environments.
Active involvement in the Web3 ecosystem through industry contributions, speaking engagements, open-source projects, or community leadership.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on
a business of
operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Team
As a mobile software engineer, you will build and maintain a core OKX app with millions of daily active users. You will work cross-functionally with design, product and other engineering teams to identify customer needs, and ship high-quality new features through fast iterations. This is an opportunity to work on the full life cycle of crypto mobile applications including pro/retail trading, asset management and wallet. Join us in building the next generation of mobile-first Web3 experiences, empowering millions of users to seamlessly interact with digital assets, decentralized applications, and blockchain-powered services through secure and intuitive products.
What You'll Be Doing
Define and drive the strategic vision, roadmap, and execution for mobile engineering across Web3 products and platforms, ensuring alignment with business objectives and long-term technology goals.
Lead, mentor, and scale a high-performing global team of mobile engineers, fostering a culture of technical excellence, innovation, ownership, and continuous improvement. Part of a global mobile team, developing new features for the all-in-one iOS and Android apps.
Oversee the architecture and delivery of secure, scalable, and performant mobile applications, including wallet, DeFi, trading, and on-chain interaction experiences serving millions of users worldwide.
Partner closely with Product, Design, Security, Blockchain, and Infrastructure leaders to translate business priorities into impactful mobile solutions and seamless user experiences.
Establish engineering standards, development processes, and best practices to ensure high-quality software delivery, operational excellence, and platform reliability.
Drive the adoption of emerging Web3 technologies, evaluating industry trends, blockchain innovations, and mobile development advancements to maintain competitive advantage.
Lead technical decision-making and architectural governance across mobile platforms, balancing innovation, scalability, security, and maintainability.
Champion mobile security, performance optimization, and regulatory compliance, ensuring the highest standards for digital asset and blockchain-enabled applications.
Represent the mobile engineering organization in executive discussions, strategic planning, hiring initiatives, and external industry engagements.
Actively uses AI tools as a core part of your engineering workflow — not just for code generation, but for building repeatable workflows and bridging across stacks.
What We Look For In You
10+ years of software engineering experience, including significant experience leading and scaling mobile engineering teams in high-growth technology environments.
Proven track record of defining mobile technology strategy, building high-performing engineering organizations, and delivering large-scale consumer products serving millions of users.
Deep expertise in mobile platforms and architectures across iOS, Android, and/or cross-platform frameworks such as React Native and Flutter, with the ability to guide technical direction and architectural decisions.
Strong leadership experience managing engineering managers and senior engineers, with a passion for mentoring talent and fostering a culture of excellence, innovation, and accountability.
Demonstrated ability to leverage AI-driven engineering practices, knowledge management systems, and automation frameworks to improve developer productivity and accelerate product delivery.
Strong understanding of software architecture, distributed systems, security best practices, and engineering operational excellence.
Exceptional stakeholder management and communication skills, with the ability to align engineering initiatives with business objectives and influence executive-level decision-making.
Passion for emerging technologies and a strong interest in shaping the future of mobile experiences within the Web3 ecosystem.
Nice-To-Haves
Strong understanding of blockchain technologies, including wallets, smart contracts, decentralized applications (dApps), token standards (ERC-20, ERC-721, ERC-1155), and digital asset infrastructure.
Experience leading engineering teams responsible for Web3, crypto, fintech, DeFi, NFT, GameFi, or digital asset products at scale.
Familiarity with blockchain security, custody solutions, MPC wallets, account abstraction, and emerging decentralized technologies.
Experience building globally distributed engineering organizations and delivering products across multiple markets and regulatory environments.
Active involvement in the Web3 ecosystem through industry contributions, speaking engagements, open-source projects, or community leadership.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
Workplace: Hybrid
ABOUT PAVE BANK:
Pave Bank is the world’s first programmable business bank. Built by the founders behind Monzo and BigPay, we are redefining global business banking by integrating programmable financial infrastructure with world-class client experiences.
ABOUT CLIENT SUCCESS:
The Client Success team ensures our clients successfully adopt, operate, and scale using Pave’s banking platform.
We sit at the intersection of clients, operations, engineering, and compliance, ensuring that our services are delivered reliably while continuously improving operational efficiency and client experience.
Our goal is to ensure clients derive maximum value from Pave’s platform while maintaining the highest operational and regulatory standards.
ROLE OVERVIEW
As a Client Success Lead, you will be responsible for managing the operational lifecycle of client relationships—from onboarding through ongoing support and operational optimization.
You will ensure clients successfully implement and operate Pave’s banking products while driving operational excellence across client workflows. The role requires strong cross-functional collaboration with Product, Engineering, Compliance, and Risk teams to ensure client needs are addressed while maintaining regulatory integrity.
This role combines client relationship ownership, operational problem-solving, and data-driven decision-making.
KEY RESPONSIBILITIES OF CLIENT SUCCESS LEAD:
- Client Management: Proactively identify opportunities to improve client adoption and operational efficiency.
- Account Management: Build strong, trusted relationships with client stakeholders to ensure a high-quality service experience.
- Revenue & Retention: Support initiatives that drive Net Revenue Retention (NRR) through strong client engagement and product adoption.
- Identify expansion opportunities, including cross-sell and upsell of additional Pave services.
- Operational Excellence: Identify operational bottlenecks and implement scalable solutions to improve service delivery. Contribute to building internal operational documentation and knowledge bases.
- Cross-Functional Collaboration: Act as the "voice of the customer" internally, working directly with Engineering, Operations, and Compliance teams to prioritize client-critical initiatives and influence the product roadmap.
- Risk & Compliance Integration: Work closely with Risk and Compliance teams to ensure all client activities and expansions align with regulatory standards in a complex banking environment.
- Data Analysis: Monitor client usage patterns and health scores to make proactive operational and resourcing decisions.
- Client Success Excellence: Design, implement, and optimize the Client Success workflow and strategies to drive efficiency and data-driven decisions. Contribute to internal knowledge-sharing and help build the playbooks for onboarding, adoption, and revenue generation.
WHAT WE’RE LOOKING FOR
- Experience: 6+ years of progressive experience in Client Success, Account Management, Client Success, managing enterprise or fintech clients in complex operational environments.
- Sector Background: Proven track record in a complex Banking/ Digital Banking, FinTech, SaaS, or Software.
- Operational & Compliance Knowledge: Hands-on experience working within Risk and Compliance frameworks to manage client portfolios safely.
- Data & Analytics: Highly analytical and comfortable using data—such as financial projections and health scores—to drive operational results.
- Global Mindset: Ability to manage international portfolios and work effectively across diverse, global teams.
- Communication: Exceptional communication and negotiation skills, with the ability to influence internal stakeholders and external client leaders.
- Adaptability: Comfort working in a fast-paced, high-growth environment where agility is key.
- Languages: Fluent in English; Mandarin or any additional languages are considered a bonus.
WHAT WE OFFER:
- The opportunity to shape the future of programmable banking and define new standards for global business finance.
- A mission-driven, diverse, and international team with deep domain expertise and a passion for innovation.
- Competitive compensation and benefits package.
- Equity in the company—so you're aligned with our growth and success.
Location: Kuala Lumpur, Malaysia
Workplace: Hybrid
ABOUT PAVE BANK:
Pave Bank is the world’s first programmable business bank. Built by the founders behind Monzo and BigPay, we are redefining global business banking by integrating programmable financial infrastructure with world-class client experiences.
ABOUT CLIENT SUCCESS:
The Client Success team ensures our clients successfully adopt, operate, and scale using Pave’s banking platform.
We sit at the intersection of clients, operations, engineering, and compliance, ensuring that our services are delivered reliably while continuously improving operational efficiency and client experience.
Our goal is to ensure clients derive maximum value from Pave’s platform while maintaining the highest operational and regulatory standards.
ROLE OVERVIEW
As a Client Success Lead, you will be responsible for managing the operational lifecycle of client relationships—from onboarding through ongoing support and operational optimization.
You will ensure clients successfully implement and operate Pave’s banking products while driving operational excellence across client workflows. The role requires strong cross-functional collaboration with Product, Engineering, Compliance, and Risk teams to ensure client needs are addressed while maintaining regulatory integrity.
This role combines client relationship ownership, operational problem-solving, and data-driven decision-making.
KEY RESPONSIBILITIES OF CLIENT SUCCESS LEAD:
- Client Management: Proactively identify opportunities to improve client adoption and operational efficiency.
- Account Management: Build strong, trusted relationships with client stakeholders to ensure a high-quality service experience.
- Revenue & Retention: Support initiatives that drive Net Revenue Retention (NRR) through strong client engagement and product adoption.
- Identify expansion opportunities, including cross-sell and upsell of additional Pave services.
- Operational Excellence: Identify operational bottlenecks and implement scalable solutions to improve service delivery. Contribute to building internal operational documentation and knowledge bases.
- Cross-Functional Collaboration: Act as the "voice of the customer" internally, working directly with Engineering, Operations, and Compliance teams to prioritize client-critical initiatives and influence the product roadmap.
- Risk & Compliance Integration: Work closely with Risk and Compliance teams to ensure all client activities and expansions align with regulatory standards in a complex banking environment.
- Data Analysis: Monitor client usage patterns and health scores to make proactive operational and resourcing decisions.
- Client Success Excellence: Design, implement, and optimize the Client Success workflow and strategies to drive efficiency and data-driven decisions. Contribute to internal knowledge-sharing and help build the playbooks for onboarding, adoption, and revenue generation.
WHAT WE’RE LOOKING FOR
- Experience: 6+ years of progressive experience in Client Success, Account Management, Client Success, managing enterprise or fintech clients in complex operational environments.
- Sector Background: Proven track record in a complex Banking/ Digital Banking, FinTech, SaaS, or Software.
- Operational & Compliance Knowledge: Hands-on experience working within Risk and Compliance frameworks to manage client portfolios safely.
- Data & Analytics: Highly analytical and comfortable using data—such as financial projections and health scores—to drive operational results.
- Global Mindset: Ability to manage international portfolios and work effectively across diverse, global teams.
- Communication: Exceptional communication and negotiation skills, with the ability to influence internal stakeholders and external client leaders.
- Adaptability: Comfort working in a fast-paced, high-growth environment where agility is key.
- Languages: Fluent in English; Mandarin or any additional languages are considered a bonus.
WHAT WE OFFER:
- The opportunity to shape the future of programmable banking and define new standards for global business finance.
- A mission-driven, diverse, and international team with deep domain expertise and a passion for innovation.
- Competitive compensation and benefits package.
- Equity in the company—so you're aligned with our growth and success.
Location: Tbilisi, Georgia
Workplace: Hybrid
ABOUT PAVE BANK:
Pave Bank is the world’s first programmable business bank. Built by the founders behind Monzo and BigPay, we are redefining global business banking by integrating programmable financial infrastructure with world-class client experiences.
ABOUT CLIENT SUCCESS:
At Client Success, our mission is to ensure our clients extract the maximum value from our banking products and services— driving product adoption, retention, expansion, and overall Pave experience. You will be a critical voice for the client internally and a trusted advisor externally, contributing directly to the company’s growth and product evolution.
As a Client Success Associate, you will be on the front lines of our operational engine, ensuring our global clients extract maximum value from our banking products. This is a high-impact role focused on the day-to-day execution of client retention, product adoption, and operational excellence. You will act as a bridge between our clients and our internal teams, ensuring that our programmable banking solutions are implemented seamlessly and securely.
KEY RESPONSIBILITIES OF CLIENT SUCCESS ASSOCIATE:
- Operational Management: Design, implement, and optimize Client Success workflows to drive efficiency and data-driven decisions.
- Revenue & Retention: Execute strategies to maximize Net Revenue Retention (NRR) and identify expansion opportunities (upsell/cross-sell) of the client portfolio.
- Onboarding & Playbooks: Contribute to internal knowledge-sharing and build operational playbooks for client onboarding and long-term adoption.
- Cross-Functional Collaboration: Act as the "voice of the customer" internally, working directly with Tech, Operations, and Compliance teams to prioritize client-critical initiatives and influence the product roadmap.
- Risk & Compliance Integration: Work closely with Risk and Compliance teams to ensure all client activities and expansions align with regulatory standards in a complex banking environment.
- Data Analysis: Monitor client usage patterns and health scores to make proactive operational and resourcing decisions.
- Client Success Excellence: Design, implement, and optimize the Client Success workflow and strategies to drive efficiency and data-driven decisions. Contribute to internal knowledge-sharing and help build the playbooks for onboarding, adoption, and revenue generation.
WHAT WE’RE LOOKING FOR
- Experience: 3+ years of progressive experience in Customer Relations, Client Success, Account Management, or a strategic client-facing role.
- Sector Background: Proven track record in a complex Banking/ Digital Banking, FinTech, SaaS, or Software.
- Operational & Compliance Knowledge: Hands-on experience working within Risk and Compliance frameworks to manage client portfolios safely.
- Data & Analytics: Highly analytical and comfortable using data—such as financial projections and health scores—to drive operational results.
- Global Mindset: Ability to manage international portfolios and work effectively across diverse, global teams.
- Communication: Exceptional communication and negotiation skills, with the ability to influence internal stakeholders and external client leaders.
- Adaptability: Comfort working in a fast-paced, high-growth environment where agility is key.
- Languages: Fluent in English; any additional languages are considered a bonus.
WHAT WE OFFER:
- The opportunity to shape the future of programmable banking and define new standards for global business finance.
- A mission-driven, diverse, and international team with deep domain expertise and a passion for innovation.
- Competitive compensation and benefits package.
- Equity in the company—so you're aligned with our growth and success.
Location: Kuala Lumpur, Malaysia
Workplace: Hybrid
ABOUT PAVE BANK:
Pave Bank is the world’s first programmable business bank. Built by the founders behind Monzo and BigPay, we are redefining global business banking by integrating programmable financial infrastructure with world-class client experiences.
ABOUT CLIENT SUCCESS:
At Client Success, our mission is to ensure our clients extract the maximum value from our banking products and services— driving product adoption, retention, expansion, and overall Pave experience. You will be a critical voice for the client internally and a trusted advisor externally, contributing directly to the company’s growth and product evolution.
As a Client Success Associate, you will be on the front lines of our operational engine, ensuring our global clients extract maximum value from our banking products. This is a high-impact role focused on the day-to-day execution of client retention, product adoption, and operational excellence. You will act as a bridge between our clients and our internal teams, ensuring that our programmable banking solutions are implemented seamlessly and securely.
KEY RESPONSIBILITIES OF CLIENT SUCCESS ASSOCIATE:
- Operational Management: Design, implement, and optimize Client Success workflows to drive efficiency and data-driven decisions.
- Revenue & Retention: Execute strategies to maximize Net Revenue Retention (NRR) and identify expansion opportunities (upsell/cross-sell) of the client portfolio.
- Onboarding & Playbooks: Contribute to internal knowledge-sharing and build operational playbooks for client onboarding and long-term adoption.
- Cross-Functional Collaboration: Act as the "voice of the customer" internally, working directly with Tech, Operations, and Compliance teams to prioritize client-critical initiatives and influence the product roadmap.
- Risk & Compliance Integration: Work closely with Risk and Compliance teams to ensure all client activities and expansions align with regulatory standards in a complex banking environment.
- Data Analysis: Monitor client usage patterns and health scores to make proactive operational and resourcing decisions.
- Client Success Excellence: Design, implement, and optimize the Client Success workflow and strategies to drive efficiency and data-driven decisions. Contribute to internal knowledge-sharing and help build the playbooks for onboarding, adoption, and revenue generation.
WHAT WE’RE LOOKING FOR
- Experience: 3+ years of progressive experience in Customer Relations, Client Success, Account Management, or a strategic client-facing role.
- Sector Background: Proven track record in a complex Banking/ Digital Banking, FinTech, SaaS, or Software.
- Operational & Compliance Knowledge: Hands-on experience working within Risk and Compliance frameworks to manage client portfolios safely.
- Data & Analytics: Highly analytical and comfortable using data—such as financial projections and health scores—to drive operational results.
- Global Mindset: Ability to manage international portfolios and work effectively across diverse, global teams.
- Communication: Exceptional communication and negotiation skills, with the ability to influence internal stakeholders and external client leaders.
- Adaptability: Comfort working in a fast-paced, high-growth environment where agility is key.
- Languages: Fluent in English; any additional languages are considered a bonus.
WHAT WE OFFER:
- The opportunity to shape the future of programmable banking and define new standards for global business finance.
- A mission-driven, diverse, and international team with deep domain expertise and a passion for innovation.
- Competitive compensation and benefits package.
- Equity in the company—so you're aligned with our growth and success.
Location: Dhahran, Saudi Arabia
Job Summary
We are seeking an experienced
SAP Integration Consultant
with
6–8 years of experience
to join an onsite team in
Dhahran, Saudi Arabia
, supporting an
MRO Inventory Optimization project
for a leading petrochemical client. Due to client security policies, the role requires onsite presence.
The ideal candidate should possess strong hands-on experience in
SAP Cloud Platform Integration (CPI) / SAP Integration Suite
, with expertise in designing, developing, and deploying real-time integrations between SAP and external applications. The consultant will be responsible for defining integration architecture, building and deploying CPI integration flows, and supporting cybersecurity approvals and solution rollout across multiple plants.
Key Responsibilities
Define and document the overall integration strategy, architecture, and API approach for the solution.
Design and document end-to-end integration architecture and detailed data flows between SAP and external systems.
Analyze business and technical requirements to identify the most appropriate integration mechanisms.
Build, configure, test, and deploy real-time integrations using
SAP Cloud Platform Integration (CPI) / SAP Integration Suite
.
Develop and maintain integration flows for
SAP Material Master
and
Inventory (MM) data
.
Design and implement integrations using
OData, IDoc, BAPI, RFC, REST, and SOAP APIs
.
Assess and confirm whether custom developments or enhancements are required.
Collaborate closely with business, functional, and technical teams to ensure seamless integration delivery.
Support client cybersecurity review and approval processes, ensuring secure integration design and implementation.
Estimate CPI message volumes, throughput requirements, and associated runtime costs.
Perform integration testing, troubleshooting, and performance optimization.
Implement monitoring, logging, and error-handling mechanisms to ensure reliable operations.
Support deployment and rollout from the initial pilot plant to additional plants across the organization.
Prepare technical documentation, architecture diagrams, and deployment guides.
Requirements
Technical Requirements
Must-Have Skills
6–8 years of experience
in SAP Integration and Middleware technologies.
Strong hands-on experience with:
SAP Cloud Platform Integration (CPI) / SAP Integration Suite
Development and deployment of CPI integration flows
SAP Material Master and Inventory (MM) data integration
OData, IDoc, BAPI, RFC
REST and SOAP APIs
Integration architecture and data flow design
Proven experience in designing and implementing real-time SAP integrations.
Strong understanding of enterprise integration patterns and middleware architecture.
Experience in technical documentation, architecture diagrams, and integration specifications.
Good-to-Have Skills
Experience with
SAP Business Technology Platform (BTP)
.
Knowledge of
SAP S/4HANA
integration scenarios.
Experience with secure connectivity mechanisms, including:
SAP Cloud Connector
OAuth
Certificates and secure communication protocols
Experience supporting cybersecurity reviews and security compliance processes.
Familiarity with
API Management
capabilities.
Experience in message monitoring, logging, exception handling, and operational support.
Preferred Qualifications
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
SAP CPI / SAP Integration Suite certifications are highly desirable.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent communication and stakeholder management skills.
Experience working in industrial, manufacturing, oil & gas, or petrochemical environments is an advantage.
Dallas, TX
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