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Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a Cloud Support Engineer to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical. While our engineers regularly solve deeply interesting, complex technical problems - from triaging cloud environments to root-cause analysis on unseen Linux kernel crashes - this is fundamentally a role rooted in human connection. You will act as a trusted peer and technical guide to external engineering teams, translating intricate open-source challenges into clear, empathetic solutions. We are rapidly expanding and looking for brilliant problem solvers who are just as passionate about building strong, collaborative relationships with customers as they are about the next generation of Canonical solutions. Location: This is a globally remote role. The role entails Empathetic Engagement: Partner directly with customers across remote sessions, ticketing,, and live conversations to deeply understand and resolve their technical roadblocks. Collaborative Problem Solving: Work hand-in-hand with internal engineering teams and regional peer groups to bridge the gap between complex code fixes and real-world customer satisfaction. True Ownership: Manage your support cases with a strong sense of personal integrity, ensuring commitments are honored and customer expectations are communicated transparently and predictably. Ubuntu Lifecycle Guidance: Develop a rich understanding of the Ubuntu development process, empowering you to give customers clear, human context regarding timelines for engineering fixes. Knowledge Advocacy: Author and maintain accessible knowledge base articles, ensuring lessons learned are shared openly to elevate the entire open-source community. Operational Reliability: Participate in a regular weekend working rotation to maintain seamless, high-touch continuity of care for our global partners. What are we looking for in you Communication Excellence: Exceptional written and spoken English, with a natural ability to convey technical complexity clearly, warmly, and compellingly. The Soft-Skill Edge: A genuine passion for helping people, paired with the emotional intelligence to navigate high-stakes technical situations with composure and empathy. Academic Dedication: Exceptional academic track record from both high school and university. Educational Background: An undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path. Driven Mindset: A proven track record of going above-and-beyond expectations to deliver meaningful, outstanding results for teams or customers. Linux & Cloud Familiarity: Practical, hands-on experience supporting Linux systems, with an exposure to three or more of the following: Virtualization & Cloud: Using KVM or OpenStack. Containers: primarily Docker, LXD/LXC, or Kubernetes. Storage Ecosystems: Block, object, and network storage technologies. System Networking: Navigating bonding, firewalls, bridging, switching, or MTU tuning. Analytical Curiosity: A strong troubleshooting mindset—the ability to look into stack traces or logs, identify OS/application-level bugs, and strategically guide the customer through next steps. Development Fundamentals: Basic programming logic in any language to help parse code and collaborate effectively with Canonical Engineering teams. What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

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Location: Home Based - Americas Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring talented Software Engineers with strong Python, Packaging and Linux skills and who want to have a positive impact on the day-to-day workflow of thousands of snap, rock and charm publishers. To be successful on this team you'll need to be interested in packaging formats, build systems and automation that can simplify the lives of developers and engineers trying to ship software to the widest possible audience. We design and maintain specialist Python tools to support the developer build and publication process. The team takes responsibility for tooling that builds snaps , charms and more recently, rocks . Snapcraft allows developers to deliver app updates to millions of Linux systems automatically, eliminating the long tail of supported releases and complex install instructions. Snapcraft enables thousands of applications from over a thousand developers, including well-recognised names like Spotify, Slack, and Microsoft. Likewise, Charmcraft enables collaboration between charmed operator developers, and publication on Charmhub , home of the Charmed Operator Collection. Charmed Operators enable developers to package software like databases, event queues, caches, observability tools, identity tools and more, right alongside the operations code that enables teams to integrate and operate that software at scale from Day 0 to Day 1,000, and beyond. And Rockcraft provides the means for container developers to build production-grade Ubuntu-based container images, regardless of their experience as a software developer. These container images are called Rocks and can be found in various popular container registries, like Docker Hub, offering an opinionated and consistent design that focus on security while providing an homogeneous user experience across all rocks. What we are looking for in you You have expertise in Python. You have a strong understanding of the makeup of a modern GNU/Linux distribution. You have a good understanding of build systems and toolchains, including for cross-compilation. Experience working with container technology, such as Docker, Kubernetes and LXD. Use your familiarity with languages, toolchains, frameworks, integrations, and CI systems to extend the snap build ecosystem Work with external open source and commercial projects to understand how we can better serve community needs. What we offer you Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce. In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process. Fully remote working environment - we’ve been working remotely since 2004! Personal learning and development budget of 2,000USD per annum Annual compensation review Recognition rewards Annual holiday leave Parental Leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues at ‘sprints’ Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home Based - Americas Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a Head of Cloud Alliances to lead business development and partnerships with the global public clouds. As the publisher of Ubuntu, Canonical is already a trusted partner with the leading guest OS and select services for the major hyperscalers. We have a large portfolio of open source software on the cloud marketplace for enterprise customers, and are looking to expand our global cloud partnerships. Reporting to the VP of Global Alliances, the Global Head of Cloud Alliances will lead teams that bring innovation to the public cloud platforms, joint go-to-market with public cloud sales communities and marketplaces, and our global customer and partner contracts. They will work closely with cloud partners, from engineering to product management and marketing, to deliver open source solutions at scale for their cloud customers. Our Cloud Alliance team builds trusted relationships with partners at all levels, from joint technical work to executive strategy. Their goal is to increase Canonical market share in the cloud ISV ecosystem, develop cloud channel sales, evangelize the partnership and lead all business interactions. The Global Head of Cloud Alliances will own the strategy, sell-to, sell-through and sell-with motions with all cloud partners, as well as promotion of our cloud related activities - from campaigns, to strategic opportunities and cloud related events. Our company is largely distributed, this role can be based anywhere in the Americas or EMEA. The role entails Taking ownership of Canonical's global cloud partner strategy, leading efforts to forecast, driving bookings, and growing revenue worldwide Building strong, cross-functional relationships across teams to ensure a unified approach to technology and market execution Inspiring and guiding teams to achieve accelerated revenue growth with Cloud partners, continually refining and evolving strategies for success Establishing and nurturing executive-level relationships with key partners, laying the foundation for long-term success and mutual growth Steering our offering from concept to execution, aligning product management and marketing strategies while scaling success through our global sales organization What we are looking for in you: Exceptional academic track record from both high school and university Undergraduate degree in a technical subject Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation Track record of going above-and-beyond expectations to achieve outstanding results Leadership and commitment to skills development and mentorship Passion for technology evidenced by personal projects and initiatives The work ethic and confidence to shine alongside motivated colleagues Exceptional leadership and presentation skills, capable of energizing teams and stakeholders while delivering compelling data-driven narratives Excellent interpersonal skills, curiosity, flexibility, and accountability Appreciative of diversity, polite, and effective in a multi-cultural, multi-national organization Thoughtfulness and self-motivation Result-oriented, with a personal drive to meet commitments Ability to travel internationally twice a year for company events up to two weeks long An in-depth understanding of open source technologies, Ubuntu, and the competitive ecosystem, with an eye for identifying opportunities that others might miss. Autonomous, disciplined, and proactive—take ownership, and deliver exceptional results Nice to have A track record in alliance and indirect sales management, with an ability to build partnerships that drive success Solid experience in the Public Cloud sector, coupled with an understanding of the evolving landscape of technology and innovation. Experience with Linux (Debian or Ubuntu preferred) What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home based - EMEA Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring a Junior developer with a proven track record in Python and/or Go. As part of the Observability team, you will develop a cloud-native monitoring stack that composes best-in-class open-source monitoring tools. The stack is opinionated, resilient, and scalable, providing deep insights out of the box. The user experience is polished and seamless for the end-users, and its administrators will enjoy smooth, lightweight Day 1 and Day 2 operations. This is an exciting opportunity for a software engineer passionate about open source software, Linux, Kubernetes, and Observability. Build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, the growing international software company behind Ubuntu. The monitoring stack will monitor applications running on a mix of cloud technologies such as Kubernetes and OpenStack, as well as bare-metal, virtual machines and containers. The stack will be capable of monitoring applications and infrastructure irrespective of whether they are operated by Juju, and will leverage multiple data sources at various levels of the architecture, including Juju itself, to contextualize the collected telemetry and insights delivered to the end-users. You can read more about the project here and here . Location: This role will be based remotely in the EMEA and Americas regions The role entails Collaborate proactively with a globally distributed team Write, test and document high quality code to create new features Debug issues and interact with a vibrant community Review code produced by other engineers Attend conferences to represent Canonical and the Charmed Observability Stack Work from home with global travel 2 to 4 weeks for internal and external events What we are looking for in you You love technology and working with brilliant people You value soft skills and are passionate, enterprising, thoughtful, and self-motivated You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree You are a skilled Python developer, preferably with a track record in open source You have a working knowledge of Go You have interest and experience with two or more of the following: Ubuntu Linux, container images, Debian packaging, snap, distributed systems. What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home Based - Shenzhen, China Role Summary Ubuntu is the most widely used Linux for innovation from cloud to connected device. Our growing team of IoT field engineers help customers deliver sophisticated IoT products and services across a wide range of industries - from autonomous vehicles to refrigeration solutions. Field engineers carry a significant responsibility - helping customers understand the range of silicon and board options, helping them deliver their unique applications, and helping them ensure the security of critical infrastructure. Our team hires software engineers with experience in the full stack of Linux from firmware to GUI. We represent Canonical and its capabilities to some of the most important companies in the world. Our customers have tremendously varied goals - from mission critical and very expensive machines to tiny and low-cost things. We aim to bring the right insights at each stage of the process and to help these customers make effective choices. Most importantly, we aim to help them deliver devices that meet their business goals, on time. Responsibilities include consulting, developing, demonstrating, and presenting some of the most advanced operating systems and application technologies available in the enterprise world. The role is a fast-paced, problem-solving environment and the questions require answers can be challenging yet very exciting. The right candidate must be resourceful, quick-thinking, and able to deliver on a wide variety of solutions across cloud, server, desktop and IoT technologies. This role will support customers in China and the broader Asia-Pacific market. Key Responsibilities and Accountabilities Build strategic relationships with key technology partners and customers Conduct yourself as a trusted technical advisor Apply expertise in analysing a customer's business or technical challenges and correctly map the appropriate solution Leverage deep knowledge of Ubuntu and related technologies to provide technical subject matter expertise to sales staff, partners, and customers for the development and implementation of complex IoT products and end-end solutions Work in conjunction with Canonical’s IoT and Cloud sales, delivery and business development teams to grow existing customer accounts as well as winning new customers, including the interaction with other offices in APAC (Taipei, Tokyo and Beijing). Develop and present technical sales collateral such as presentations, how-to guides, and technical competitive documents to project teams. Propose and present custom technical solutions to Canonical’s clients and partners based upon Ubuntu technologies such as Ubuntu Core, Snaps and other Canonical technologies. Understand and champion the technical knowledge and product skills required to meet customer requirements and close new business. Assist in coordinating and preparing responses to RFx documents. Based in Shenzhen, travel required; mix of domestic and international up to 30%. Required Skills and Experience A degree in engineering, preferably computer science or software engineering 2 years experience in enterprise or commercial software development with Linux Excellent communication and presentation skills - both to customers and in support of technology and industry conferences. Skills in supporting complex sales cycles what involve detailed technical requirements, multiple technical stakeholders and new innovative product designs. Ability to interpret customer business challenges and technical issues and effectively communicate how a solution will align to their needs and requirements. Experience of deploying embedded and IoT solutions - from hardware, operating systems through applications and cloud services. Understanding of security issues in the IoT industry. Understanding of the Linux kernel: modules, BSPs, etc. Familiarity with x86 and ARM SoC architectures and vendors. Experience of working in verticals such as automotive, robotics, gateway, networking, industrial and digital signage. 5+ years of experience in technical roles with Linux, preferably Ubuntu Open source & Linux Familiarity with open source development tools and methodology. A strong and demonstrated grasp of Linux technologies including advanced scripting, development and Linux software packaging experience. Familiarity with the licenses and license compliance requirements for open source software. Familiarity with boot loaders and hardware-related aspects of Linux development Strong English and Chinese language communication skills, especially in online environments such as mailing lists and social collaboration tools Ability to be productive in a globally distributed team through self-discipline and self-motivation, delivering according to a schedule. Self-driven personality.

Location: Home Based - Americas; Home based - EMEA Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring a Software Engineer for Ceph & Distributed Storage. As part of Cloud Engineering, you’ll be building modelling software to drive systems such as OpenStack, Ceph, and Kubernetes with a focus on distributed storage and Ceph. You’ll be engineering solutions to scale in production, working with our field teams to ensure we’re meeting the needs of customers looking to adopt cutting-edge technology. Applicants should be passionate about the future of the software defined datacenter, distributed systems, and open source. Canonical is a globally distributed team of engineers who share that passion, and you will need to work well in that context. Engineers who thrive at Canonical are mindful of the dynamics of the open source ecosystem, and equally aware of the needs of large, innovative organizations. This job involves international travel several times a year, usually for one week at a time. Location: This role will be based remotely in EMEA or the Americas regions What your day will look like Write high quality, rigorously designed Python and Golang software Collaborate proactively with a globally distributed team Debug issues and produce high quality code to fix them Contribute to technical documentation that define best practices for authoring high quality operators Discuss ideas and collaborate on finding good solutions Develop and maintain software for delivery, operations and life-cycle management of Ceph storage What we are looking for in you You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree You have experience with writing modern, maintainable Python You have experience with Ceph storage You love technology and working with brilliant people You are curious, flexible, articulate, and accountable You value soft skills and are passionate, enterprising, thoughtful, and self-motivated You have interest and experience with two or more of the following: Linux, Kubernetes, Public cloud, OpenStack, LXC/LXD, Python, Go, Debian packaging An exceptional academic track record from both high school and preferably university Willingness to travel up to 4 times a year for internal events Additional skills that you might also bring Experience operating Ceph clusters in production Experience with open source distributed storage such as Gluster, Minio, Mayastor or similar What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004! Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Home based - Worldwide Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring a Site Reliability / Gitops Engineer to our Information Systems (IS) team. This role is an opportunity for an “automation-first” technologist with a passion for Linux to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have experience of IT operations automation, Infrastructure as Code and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical. Job Summary The IS team at Canonical supports and maintains all of Canonical’s IT production services. The team is in charge of running services used by over 60 million Ubuntu users. As an SRE & Gitops engineer you’ll be in a unique position to drive operations automation to the next level, both in our own private clouds as well as in the public clouds. We do this by utilizing the best of open source infrastructure as code software, software development practices such as CI/CD pipelines, and Canonical’s leading products for software operation automation. In addition to defining the infrastructure as code, you will improve Canonical products and the open-source technologies they’re based on by providing critical feedback to developers on how their products operate at scale. This is done by submitting bugs (and sometimes writing pull requests) and collaborating on design and implementations with other teams within the company. You’ll be part of a global team of SREs that work together and support each other to provide the best possible services to our company, Canonical’s customers and the Ubuntu Community. Location : This role is available remotely in any timezone. As a Site Reliability / Gitops Engineer engineer you will Apply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes Automate software operations for re-usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems Develop new features and improve the resilience and scalability of the existing cloud and container portfolio at Canonical Maintain operational responsibility for all of Canonical’s core services, networks, and infrastructure Develop skills in troubleshooting, capacity planning, and performance investigation, Setting up, maintaining and using observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services Collaborate with development teams to design service architecture, documentation, playbooks, policies and operational procedures Provide assistance and work with globally distributed engineering, operations, and support peers Be given uninterrupted development time to focus on larger projects and automation of manual tasks Share your experience, know-how and best practices with other team members in design sessions, mentorship and ‘doing work together’ Carry final responsibility for time-critical escalations What we are looking for in you A deep experience of, and knowledge to define operations in code, using version control, peer review and CI/CD to roll out changes both to applications and infrastructure Strong modern engineering background (peer-review, unit testing, SCM, CI/CD, Agile) Python software development experience, with large projects Practical knowledge of Linux networking, routing, and firewalls Affinity with various forms of Linux storage, from Ceph to Databases Hands-on experience administering enterprise Linux servers Extensive knowledge of cloud computing concepts and technologies Bachelor's degree or greater, preferably in computer science or related engineering field Able to communicate clearly and effectively in English over email, chat, video or voice calls and in-person Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate A willingness to be flexible and able to learn new things quickly Be inspired by the needs of fast-changing environments Happy to work within distributed teams Be passionate and familiarized about open-source, especially Ubuntu or Debian About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote