Location: Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
The Field CTO role is one of Mistral's senior external technical voices; a role for someone who has earned genuine credibility in the AI field and can engage enterprise boards, CIOs, and CTOs as a peer. You will shape how strategic accounts think about their AI strategy, represent Mistral at major industry events, and publish thought leadership that reflects a real point of view on where AI is going.
You will work closely with regional sales leadership across your territory and bring what you learn from executive conversations back into Mistral's product direction. This is an externally-facing, influence-driven role. The output is measured in relationships built, content published, and executive conversations that move.
WHAT YOU WILL DO
Executive engagement
Run Mistral's Executive Briefing Center with your regional VP; a selective program for C-level stakeholders at strategic accounts. Build and sustain trusted-advisor relationships with CIOs, CTOs, CDOs, and VP Engineering across your territory.
Thought leadership
Publish regularly: articles, whitepapers, and analysis of where enterprise AI is heading. Brief Gartner and Forrester on Mistral's roadmap and market position. Track frontier research and bring it into customer conversations.
Conference and event presence
Represent Mistral at major industry events through keynotes, panels, and roundtables. Build a public presence that generates inbound interest from enterprise executives and the wider AI community.
Market feedback
Bring what you hear in executive conversations back into product direction. Patterns across accounts on governance requirements and deployment constraints should reach the people building the models.
WHAT WE'RE LOOKING FOR
- Demonstrable credibility in the AI field. A public track record in AI: published papers, articles, or talks that reflect a clear, defensible position. Your work should read as credible next to Mistral's technical brand.
- A stated position on open-weight models and what they change for the enterprises adopting them. Your existing public positions should sit comfortable next to Mistral's.
- You are fluent in European data sovereignty and on-premise deployment, at the level that holds up with a CTO or VP Engineering asking hard questions.
- You are comfortable engaging C-level stakeholders across multiple verticals on technical architecture and business strategy, in the same conversation.
- Cross-vertical fluency, you can credibly engage across financial services, manufacturing, defense, and energy without being a domain specialist in any one of them.
- 10–25 years of experience in enterprise technology. You have held roles such as: Field CTO, Principal Architect, or VP Engineering at a major cloud or AI company, or a founder who built technical credibility and executive relationships through their own company.
- Comfortable with 30-50% travel depending on your region.
NICE TO HAVE
- Existing network of CTO and CIO relationships at enterprise accounts in your region
- Prior Field CTO or equivalent externally facing technical role at a major cloud or AI company
- Fluent in multiple languages spoken across your region
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
headParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Location: Stockholm
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
The Field CTO role is one of Mistral's senior external technical voices; a role for someone who has earned genuine credibility in the AI field and can engage enterprise boards, CIOs, and CTOs as a peer. You will shape how strategic accounts think about their AI strategy, represent Mistral at major industry events, and publish thought leadership that reflects a real point of view on where AI is going.
You will work closely with regional sales leadership across your territory and bring what you learn from executive conversations back into Mistral's product direction. This is an externally-facing, influence-driven role. The output is measured in relationships built, content published, and executive conversations that move.
WHAT YOU WILL DO
Executive engagement
Run Mistral's Executive Briefing Center with your regional VP; a selective program for C-level stakeholders at strategic accounts. Build and sustain trusted-advisor relationships with CIOs, CTOs, CDOs, and VP Engineering across your territory.
Thought leadership
Publish regularly: articles, whitepapers, and analysis of where enterprise AI is heading. Brief Gartner and Forrester on Mistral's roadmap and market position. Track frontier research and bring it into customer conversations.
Conference and event presence
Represent Mistral at major industry events through keynotes, panels, and roundtables. Build a public presence that generates inbound interest from enterprise executives and the wider AI community.
Market feedback
Bring what you hear in executive conversations back into product direction. Patterns across accounts on governance requirements and deployment constraints should reach the people building the models.
WHAT WE'RE LOOKING FOR
- Demonstrable credibility in the AI field. A public track record in AI: published papers, articles, or talks that reflect a clear, defensible position. Your work should read as credible next to Mistral's technical brand.
- A stated position on open-weight models and what they change for the enterprises adopting them. Your existing public positions should sit comfortable next to Mistral's.
- You are fluent in European data sovereignty and on-premise deployment, at the level that holds up with a CTO or VP Engineering asking hard questions.
- You are comfortable engaging C-level stakeholders across multiple verticals on technical architecture and business strategy, in the same conversation.
- Cross-vertical fluency, you can credibly engage across financial services, manufacturing, defense, and energy without being a domain specialist in any one of them.
- 10–25 years of experience in enterprise technology. You have held roles such as: Field CTO, Principal Architect, or VP Engineering at a major cloud or AI company, or a founder who built technical credibility and executive relationships through their own company.
- Comfortable with 30-50% travel depending on your region.
NICE TO HAVE
- Existing network of CTO and CIO relationships at enterprise accounts in your region
- Prior Field CTO or equivalent externally facing technical role at a major cloud or AI company
- Fluent in multiple languages spoken across your region
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
This position is 100% remote and open to candidates based in the United States who reside in the Pacific Time Zone (PST).
GitLab is looking for an enthusiastic and strategic Business Development Representative - US State/Local & EDU (SLED), to join our growing Business Development team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted US SLED working in conjunction with the Field and Digital Marketing teams. In this role you will leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab’s value. You will be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.
Don’t have a ton of knowledge about GitLab yet? Don’t worry. We have an extensive onboarding and training program at GitLab and you will be provided with necessary DevOps and GitLab knowledge to fulfill your role.
What you’ll do
Effectively conduct outbound prospecting initiatives in collaboration with SLED sales counterparts as well as managing inbound lead flow.
Conduct high-level discovery conversations in target accounts
Meet or exceed BDR-sourced First Order, Stage 1, and Stage 3 pipeline targets
Collaborate with and leverage teammates to develop targeted lists, call strategies, and messaging to drive opportunities
Utilize business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accounts
Work to have a variety of touches (call, email, social, etc.) on all prospects in your assigned territory
Manage, track, and report on all activities and results using Salesforce
Participate in documenting all processes in the GitLab handbook and update as needed with your Business Development Manager
Work in collaboration with Field and Corporate Marketing to drive attendance at regional marketing events
Attend field marketing events to engage with participants identify opportunities, and to schedule meetings
What you’ll bring
Experience prospecting into State/Local Agencies, as well as the EDU sector
Previous tech industry experience in an outbound sales development role is required.
Positive and energetic phone skills, excellent listening skills, strong writing skills
Meet or exceed daily, weekly and monthly KPIs
A self-starter with a track record of successful, credible achievements
You share our values, and work in accordance with those values
Knowledge of business process, roles, and organizational structure
Determined personality with a desire to grow and win
Passionate about being a part of GitLab’s journey
Ability to quickly learn new processes and tools that are critical to success as a BDR (Outreach, Zoominfo, Cognism, Salesforce, LinkedIn Sales Navigator, etc)
The ability to travel for events such as trainings, team offsites, customer meetings, etc.
Globally we require excellent written and spoken English which is our company language
About the team
As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$74,200
—
$84,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, KSA
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Remote-
An overview of this role
As a Professional Services Engineer at GitLab, you’ll work with customers to deliver installation, migration, training, and advisory services that help them adopt GitLab successfully. You’ll contribute to deployments ranging from single-node Omnibus installations to reference architectures built with infrastructure as code (IaC) and configuration as code (CaC), using established approaches and getting guidance on more complex designs.
You’ll support migrations from other systems to GitLab SaaS or self-managed deployments, and help customers make practical decisions that improve reliability, security, and day-to-day workflows. You’ll work closely with customers and GitLab’s Product and Engineering teams to resolve delivery questions and share feedback that can improve GitLab and our services.
You’ll own assigned work, communicate progress clearly, and collaborate with Engagement Managers, Project Managers, and other engineers to deliver customer outcomes.
Some examples of our projects
• Supporting GitLab installations and reference architecture deployments using tools like Terraform and Ansible across major cloud providers..
• Contributing to migrations to GitLab SaaS or self-managed GitLab, and sharing customer feedback with GitLab’s Product and Engineering teams..
What you’ll do
• Deliver assigned GitLab Professional Services work, including installation, migration, training, and advisory services across GitLab capabilities..
• Configure and support deployments ranging from single-node Omnibus installations to established reference architectures using IaC and CaC practices..
• Contribute to migration plans and carry out assigned activities to move customers from other systems to GitLab SaaS or self-managed GitLab..
• Work with Engagement Managers and Project Managers to understand customer goals, scope, and delivery expectations..
• Provide practical technical guidance within your area of experience, and ask for support on complex design decisions..
• Communicate progress, blockers, and next steps to customers and project stakeholders..
• Work with GitLab’s Product and Engineering teams to help resolve customer issues and share relevant feedback..
• Contribute ideas that help improve delivery consistency and reduce friction..
• Create clear implementation notes, handoff materials, and other engagement documentation..
What you’ll bring
• Professional exposure to one or more IaC or CaC technologies, such as Terraform, Ansible, Packer, Puppet, Chef, or Kubernetes..
• Experience with at least one major cloud provider, such as Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure..
• Experience using, deploying, or configuring GitLab, including a solid understanding of Git and source control workflows..
• Familiarity with security and AI technologies, or the ability to build knowledge in these areas..
• Experience contributing to customer-facing technical work, such as installation, migration, training, or advisory services..
• Clear written and verbal English communication skills, including the ability to provide status updates and work effectively in a remote, largely asynchronous environment..
• A solution-oriented approach to investigating issues, explaining options, and following through on agreed actions..
• Strong organization and collaboration skills, including the ability to manage assigned work across customer engagements..
• Ability to work effectively in a fully remote organization, document decisions, collaborate across time zones, and work in ways consistent with GitLab’s values..
#LI-CM1
About the team
Professional Services partners closely with Engagement Managers and Project Managers to deliver consistent customer outcomes. The team works with GitLab’s Product and Engineering teams to share customer feedback and improve GitLab. We collaborate remotely across regions and time zones, supporting customers with a wide range of architectures and deployment models while helping them succeed over time.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
This position is 100% remote and open to candidates based in the United States and Canada who reside in the Pacific Time Zone (PST/PDT).
GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.
Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams.
We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role.
What you’ll do
Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory.
Generate New Logo opportunities and Growth opportunities on existing customer accounts.
Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs).
Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities.
Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies.
Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates.
Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast.
Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs).
Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts.
What you’ll bring
Previous tech industry experience in an outbound sales development role is required.
Positive and energetic phone skills, excellent listening skills, strong writing skills.
Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities.
Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes.
Alignment with our values and working in accordance with those values.
Knowledge of business process, roles, and organizational structure.
Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools.
The ability to travel for events such as trainings, team offsites, customer meetings, etc.
Proficiency in English, our company language, is required for effective communication.
About the team
As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$74,200
—
$84,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
This position is 100% remote and will be based in the US and Canada.
GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.
Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams.
We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role.
What you’ll do
Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory.
Generate New Logo opportunities and Growth opportunities on existing customer accounts.
Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs).
Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities.
Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies.
Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates.
Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast.
Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs).
Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts.
What you’ll bring
Previous tech industry experience in an outbound sales development role is required.
Experience selling into or supporting the Financial Services (FINS) industry is preferred.
Positive and energetic phone skills, excellent listening skills, strong writing skills.
Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities.
Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes.
Alignment with our values and working in accordance with those values.
Knowledge of business process, roles, and organizational structure.
Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools.
The ability to travel for events such as trainings, team offsites, customer meetings, etc.
Proficiency in English, our company language, is required for effective communication.
About the team
As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$74,200
—
$84,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Commercial/Small Business Account Executive, you’ll be at the forefront of growth. You’ll own both sides of your territory: winning new logos and growing a portfolio of existing customers to realize the full power of Fin. We’re building a world-class sales organization that is fast, ambitious and driven, and the road ahead is very exciting.
This is a seat at the center of the biggest shift selling has seen in decades. You’ll be selling AI agents to fast-growing businesses rethinking how their entire customer experience works, so the conversations are strategic, technical and interesting. You’ll also use AI every day to run your own territory, from qualification to research to how you run a deal. You won’t just talk about the technology, you’ll work with it.
At Fin, we do sales differently. We don’t just pitch; we partner. We’re asking customers to make Fin the heartbeat of their business. That takes salespeople who can think bigger, move faster and win with integrity. We invest deeply in every seller’s growth, and development is built into how we promote, learn and lead. In a high-velocity environment that rewards ownership, creativity and ambition, you’ll find room to stretch, influence and make your mark.
What will I be doing?
Lead the growth and adoption of Fin across your Small Business territory, with both new prospects and existing customers
Manage the full new business sales cycle, from prospecting to close, through a highly consultative approach
Own and grow a portfolio of existing customers, driving expansion, retention, renewals and long-term loyalty
Engage key buyer personas to uncover pain points, position AI-driven solutions and tie Fin directly to business impact
Build data-backed territory and account plans that target new logos, upsell, cross-sell and multi-business-unit expansion
Manage a high volume of deals, including complex six-figure opportunities across new and existing business
Articulate Fin’s value and differentiation using Command of the Message and MEDDPICC. If these are new to you, you’ll be trained on them
Run your business with discipline through QBRs, territory planning, and weekly and monthly forecasting across new business and renewal pipeline
Track and communicate the metrics behind your growth, including retention, adoption and platform expansion
Partner with Sales Leaders, Sales Engineers, Customer Success and the wider solutions team to win flagship logos and grow strategic accounts
Bring the voice of the customer to R&D, Product and Marketing, turning real customer needs into product innovation and GTM alignment
Stay at the cutting edge of AI using the best internal tooling and enablement in the market
Raise the bar for the team by mentoring peers and sharing winning plays
What skills do I need?
2+ years in a quota-carrying closing role selling SaaS or DBaaS, with a track record of meeting and exceeding quota
Business-level fluency in French
Experience winning new business and managing a book of existing customers through retention, renewals and expansion. Strong experience in one with a clear appetite for the other is also welcome
Experience, passion and success in outbound prospecting
Proven success navigating procurement, complex renewals and senior decision makers
Experience selling products with technical complexity or thorough implementation
AI fluency or a deep interest in AI tooling, with the ability to turn technical capability into customer value
Energized by working in a fast-moving, evolving organization across inbound, outbound and existing customer opportunities
Bonus skills & attributes
Experience selling AI-powered products
Sharp written and verbal communication, adapted to senior stakeholders and technical teams alike
A trusted-advisor mindset, building long-term partnerships across multiple levels of complex organizations
Demonstrated leadership and influence within your team and across functions
A growth mindset, intellectual curiosity and ambition
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Remote; Europe; Switzerland; Poland; United Kingdom; France
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We are looking for a Full-Stack Engineer to make building with ElevenLabs easier, from a developer's first API key to a successful production integration.
Developer Growth owns the surfaces developers and their agents use: our SDKs, API, documentation and ElevenAPI dashboard. This role focuses on the dashboard and product flows, helping self-serve and enterprise developers get started, understand their usage and get more value from ElevenLabs.
You will join a small, remote team and own features across frontend and backend. You will use direct user feedback and experiments to decide what to build, combining strong engineering with a careful eye for developer experience.
Your responsibilities will include:
- Improving the ElevenAPI dashboard so developers can manage integrations and understand how their applications and agents use ElevenLabs.
- Streamlining onboarding, helping developers create API keys, get started with agents and reach their first successful integration.
- Designing and shipping experiments to improve activation, API key creation and self-serve subscriptions, then using the results to guide further changes.
- Owning features from discovery and design through frontend, backend, deployment and iteration, working closely with the team and learning from users.
There is scope to grow into technical and team leadership over time, depending on your experience and impact.
REQUIREMENTS
- Strong full-stack engineering skills, with particular strength in frontend development and confidence building backend services and APIs.
- Strong product judgement and attention to UX, with evidence of making complex workflows intuitive for developers.
- Experience using user feedback, product data and experimentation to prioritise work and improve measurable outcomes.
- Independent, end-to-end ownership, clear communication and genuine enthusiasm for developer tools and developer experience.
- Experience managing or mentoring a small team of software engineers
Prior generative audio experience is not required. Experience building developer-facing products, API dashboards or onboarding flows is particularly valuable. Previous technical or team leadership experience is a plus.
Location:
This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Berlin, Germany; Helsinki, Finland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it.
Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike.
What You'll Be Doing
You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions.
Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation.
For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports.
Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants.
You Will…
Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions
Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis
Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs
Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function
Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants
Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight
Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences
Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed
Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams
Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities
Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network
Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network
Participate in the 24/7 Leadership Team on-call rota
Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework
Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders
Our humble expectations
Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment
Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship
Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments
A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences
Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation
A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other
Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function
Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace
Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams
Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action
Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership
A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment
Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors
Deep operational understanding, including customer service design, vendor management, and process optimisation
Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities
Experience partnering with Product and Tech to drive tooling, system, and automation improvements
A mindset focused on continuous improvement, customer advocacy, and operational excellence
Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams
Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Dubai, United Arab Emirates; London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Why Deliveroo?
Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it.
Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike.
What You'll Be Doing
You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions.
Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation.
For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports.
Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants.
You Will…
Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions
Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis
Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs
Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function
Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants
Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight
Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences
Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed
Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams
Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities
Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network
Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network
Participate in the 24/7 Leadership Team on-call rota
Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework
Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders
Skills & Experience You'll Need
Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment
Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship
Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments
A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences
Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation
A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other
Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function
Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace
Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams
Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action
Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership
A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment
Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors
Deep operational understanding, including customer service design, vendor management, and process optimisation
Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities
Experience partnering with Product and Tech to drive tooling, system, and automation improvements
A mindset focused on continuous improvement, customer advocacy, and operational excellence
Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams
Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: US, Remote
Workplace: remote
15Five is the AI-powered performance management platform built for business impact. 15Five’s AI-powered all-in-one people management system is easy to use, delivers effortless insights, and enables managers to lead with impact so that companies and their people can thrive. Within the flow of work, HR leaders are empowered with data-driven insights and recommendations while managers are transformed into change-makers, accelerating engagement, performance, and retention. 15Five combines generative AI, custom analytics, and human-centered principles within a complete platform, including 360° performance reviews, engagement surveys, goal tracking, manager coaching and training, and ongoing feedback tools like guided 1-on-1s and check-ins.
A career at 15Five is the chance to have high impact in a fast paced, remote startup environment that operates with focus, urgency, and accountability. Every role and every hire meaningfully impacts our trajectory.
We’re a high-performance, high-purpose team that gives you the chance to Build the Future of Work. We run on High Standards and High Support — holding a high bar for results, ownership, clarity, and disciplined execution, while investing in manager enablement, skill development, and whole-person care. We are committed to a No B.S. environment, meaning we anchor ourselves in truth, course-correct in real time, and expect people to lean into direct conversations. We are focused on ensuring every 15Fiver can Work in the Future and that starts with proactively using AI across all aspects of your role to increase leverage, speed, and impact.
If you're energized by a fast pace, high standards, and high accountability for yourself and others, you'll thrive here and we encourage you to apply.
The Staff Product Marketing Manager will define and own 15Five’s story as we move from established performance management messaging toward a future where AI makes HR and performance management processes more efficient. This person will build the narrative from the top down (company story, AI point of view, problems we solve, and proof) and connect our AI products into one clear portfolio story. Partnering closely with marketing, Sales, Product, and Customer experience.
They will test messaging with buyers, carry it through to the website, demand programs, sales narratives, and launches, and show that it works through new-logo pipeline, win rate, and customer adoption and retention.
KEY OUTCOMES
Outcome 1: Define, test, and secure approval of 15Five’s company story
Within the first 90 days, review the interim website messaging against buyer research and recommend what to keep or change
Deliver a top-down company narrative (company story, AI point of view, problems we solve, proof) approved by the CEO
Establish 15Five’s voice and tone direction
Outcome 2: Connect our AI products into one portfolio story
Build a portfolio framework that maps each AI product to the performance management and people management problems it solves, approved by the executive sponsor
Maintain one approved product narrative that Product, Sales, and Marketing all work from
Ensure every published product claim has passed accuracy review
Place each new AI product into the portfolio story as it reaches market
Outcome 3: Turn messaging into new-logo demand and customer adoption
Test core messaging with buyers before broad rollout, and use the results to guide internal decision making
Supply the narrative and content for product launches and the related enablement
Deliver win/loss and competitive insights, battle cards, and objection handling, including price and objections
Establish baselines and report on messaging resonance using pipeline, win rate, and adoption at each scheduled positioning review
Outcome 4: Set customer proof standards and inform pricing and packaging
Set customer story criteria and the interview guide in partnership with content marketing and the marketing team.
Provide market, buyer, and competitive input to pricing and packaging decisions
COMPETENCIES
Strategic Narrative & Positioning
Repositions an established brand without alienating current customers. Builds the story from the company level down before working on product-level messaging, and frames AI around the problems it solves for HR leaders and managers, never AI for its own sake.
Customer & Buyer Obsession
Is obsessed with the unmet needs in performance management and people management. Grounds messaging in what buyers and customers actually experience.
Evidence-Based Judgment
Settles disagreements with buyer message testing, win/loss interviews, and call evidence. Does not treat internal opinion (including executive opinion) or AI-generated output as buyer evidence, and does not let research delay timely recommendations.
Executive Influence
Leads the writing on a story many senior leaders have opinions about. Pulls the useful part out of conflicting views, presents a clear recommendation, and holds it under pressure without becoming defensive. Knows when to escalate and when to keep negotiating.
AI & Technical Translation
Understands AI well enough to translate capabilities accurately without overselling. Builds credibility with the CTO and Director of Product, cuts product detail without losing accuracy, and separates accuracy feedback from preferences about framing.
Writing, Voice & Tone
Exceptional writer with a strong sense of voice and tone. Sets the standard that others apply across web, campaigns, sales materials, and customer stories.
Cross-Functional Partnership & Execution
Carries strategy through to execution with demand generation, content, design, and Enablement. Earns sellers’ trust by joining real deals and turns Sales’ instincts into testable hypotheses. Builds on work in progress rather than starting over.
Prioritization & AI-Enabled Productivity
Assesses trade-offs and agrees on priorities before taking on new work. Uses AI to build frameworks and run research, competitive analysis, and buyer analysis quickly.
DESIRED EXPERIENCE
10–12+ years in B2B SaaS product marketing, including at least one company-level repositioning
Track record making AI or technically complex products clear and credible to business buyers; HR tech experience is a strong plus
Experience bringing conflicting senior stakeholders to alignment using evidence
Hands-on buyer research, message testing, win/loss, and competitive analysis
Portfolio or solution messaging across multiple products
A writing portfolio that shows a strong command of voice and tone
Confident without ego; comfortable building on work already in progress
SCHEDULE/WORK LOCATION
This is a full-time, salaried exempt position.
The typical work week will be Monday through Friday, between the hours of 8:00 am and 5:00 pm (flexible), working an expected 40+ hours/week. Ability to accommodate early-morning or after-hours meetings at least 4 days a week is a must due to collaboration across various time zones.
We offer amazing benefits that align with our values and culture at 15Five.
Your Health & Wellbeing
Medical, dental, vision with 15Five cost subsidy
Employer paid Short-Term, Long-Term Disability, and Term LifeFamily planning support with enhanced medical plans and consultation programs
Inclusive Benefits Stipend
Access to mental health and wellness resources
Your Life
Flexible Time Off Program
Generous paid leave for new parents
Military leave
Paid Company Holidays
Sabbatical Program
Your Future
401K with 4% Matching after 6 months
Your Work Life
Remote work
Work with experts in leadership, culture, and personal development
For more information see:
Our Mission, Vision, & Values -https://www.15five.com/about
Our People and Culture -https://www.15five.com/about/careers
Our Personal & Professional Development Resources -https://www.15five.com/resources/content-library
Reading over the role description and feeling like you don’t check every box? That’s okay; if you think you have what it takes but don’t necessarily meet all the criteria, please apply—you could be exactly who we are looking for!
15Five follows equitable hiring practices. Our compensation programs are designed to attract, motivate, and retain talented employees who are highly engaged, high performing, and have an exceptional impact on the business and our customers.
The salary range displayed on each job posting reflects the target for new hire salaries for the role across all US locations. Within the range, individual pay is determined by budget allocated for the role and additional factors, including job-related competencies and skills, experience, and relevant education or training. Please note that the compensation details listed in US job postings do not reflect added total compensation including equity or benefits.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Annual Base Pay Range, US Full-Time Staff Product Marketing Manager.
This role's Total Rewards package includes participation in an annual discretionary company bonus program, equity awards, and comprehensive benefit and wellbeing offerings.
Location: Serbia; Moldova; Albania; North Macedonia; South Africa; Kazakhstan; Montenegro; Bosnia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a Chat Operator to join our team of dedicated, professional Personal Guides who can deliver high quality Astrology, Palmistry and Tarot readings to our clients.
This role is ideal for someone passionate about helping those who seek guidance and answers to life’s big questions through a variety of divination techniques.
The ideal person for the Chat Operator role will be:
- Experienced at creating and reading natal and transit birth charts
- Familiar with all aspects of Astrology and comfortable with giving predictive readings
- Experienced in Palmistry and confident answering questions based upon the lines and markings of the palm
- Able to read Tarot cards and give readings based upon various card spreads
- Confident to give readings in writing and in person during live video calls
- Keen to learn new skills and expand their knowledge - an interest in or basic knowledge of numerology, synastry, dream interpretation and any other divination techniques will be considered an asset
This is a remote full time position
The hours shall be worked across 5 days per week to include every Saturday and Sunday
The hours of work are 09:00 - 17:00 GMT
RESPONSIBILITIES
- Provide astrologically and grammatically correct written responses to clients questions - all responses shall be in English
- Provide engaging and informative readings to clients purchasing live video calls - all calls are conducted in English
- To prepare video and voice messages for clients in response to their questions - the ideal candidate should feel confident and comfortable to make their own short video readings and appear on camera
- Adhere to all ethical rules and company standards, as laid out by management, when providing readings
- To meet all targets in relation to response times and message volumes as directed by management
- Perform additional duties and contribute to ad-hoc projects as required in line with the Chat Ops Team needs and objectives
- To assign incoming messages to the Chat Ops team and provide cover for other team members ensuring response times and standards are maintained over weekends
QUALIFICATIONS
- An excellent standard of spoken and written English is essential
- Previous experience of giving personalized Astrology, Palmistry or Tarot readings in a professional capacity would be an advantage
- Strong computer skills and a reliable internet connection
- Access to a quiet and calm space where you can conduct live video calls without interruption
- Have an empathic, non-judgemental and compassionate character and be able to establish a rapport with your clients quickly
- Ability to work on own initiative and without close supervision
- Accurate typing skills and the ability to condense information into short, engaging and informative responses that capture our clients interest and leaves them wanting to know more
NICE TO HAVE
- Previous experience of working in a fully remote position within the online entertainment sector
- A flair for creative writing
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: San Francisco; New York
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
THE ROLE
Checkout.com http://Checkout.com is looking for a Director, Strategic Account Management to lead the strategy, performance and growth of a portfolio of our most critical clients.
This is a leadership opportunity for an experienced commercial operator who can build trusted merchant relationships, develop a high-performing account management team and turn portfolio insight into sustainable growth. You will help Checkout.com http://Checkout.com become the partner of choice for strategic accounts through exceptional value, expertise and commitment, while setting the direction for account planning, execution and performance.
You will represent the voice of strategic clients across Checkout.com http://Checkout.com, influence senior internal stakeholders and bring together the right teams to solve complex challenges, unlock expansion opportunities and strengthen long-term partnerships.
HOW YOU’LL MAKE AN IMPACT
- Portfolio strategy and growth: Own the strategy for a portfolio of strategic accounts. Anticipate long-term merchant needs and identify opportunities to increase processing volume, net revenue, retention, share of wallet, product adoption and client value.
- People leadership: Lead, coach and develop a team of Strategic Account Managers. Set clear expectations, support career development and build a culture of accountability, collaboration and high performance.
- Commercial and operational ownership: Set portfolio objectives, forecasts and performance indicators. Use data and commercial judgement to create scalable ways of working across account planning, forecasting, escalation management and performance reviews.
- Senior client engagement: Build trusted, multi-level relationships with senior client stakeholders and functional leaders. Create strong senior-level engagement, establish Checkout.com http://Checkout.com as a long-term strategic partner and personally engage where relationships, risk or growth opportunities require additional leadership.
- Strategic planning and governance: Set the standard for account plans, strategic business reviews and joint planning with merchants. Ensure priorities, complex challenges, risks and opportunities are aligned and actively managed across relevant regions and functions.
- Cross-functional leadership: Mobilise Product, Operations, Legal, Risk, Finance, Data Science and other teams around portfolio priorities. Lead coordinated responses to complex merchant challenges, remove internal blockers and improve the end-to-end client experience.
- Product, market and business influence: Bring structured client insight and market intelligence into Checkout.com http://Checkout.com. Influence product and service priorities by connecting client needs, payments trends, competitive dynamics and regulatory developments to actionable recommendations.
- Leadership contribution: Help shape how Checkout.com http://Checkout.com manages and grows its most important client relationships, strengthens its position as a partner of choice and scales a consistent, high-value merchant experience.
WHAT WE’RE LOOKING FOR
- Significant experience leading strategic or enterprise account management, customer success or commercial teams in a B2B environment, ideally within FinTech, payments, technology or another complex, high-growth industry.
- A proven track record of growing strategic accounts through retention, expansion, product adoption and long-term relationship development.
- Experience hiring, coaching and developing high-performing teams, with a clear and inclusive leadership style.
- Strong commercial acumen, including the ability to set strategy, manage forecasts, interpret performance data and deliver against ambitious objectives.
- Demonstrable experience building senior-level engagement with internal and external stakeholders and leading complex commercial discussions.
- Proven ability to build and leverage relationships across strategic customers, partners and the wider payments ecosystem, creating opportunities for insight, collaboration and portfolio growth.
- The ability to move between strategic direction and detailed execution, while maintaining focus across multiple accounts, priorities and workstreams.
- Excellent judgement, problem-solving and influencing skills, with the confidence to lead through ambiguity and manage risk.
- Strong knowledge of e-commerce, payments technologies, market dynamics and the trends shaping the industry.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Commercial/Small Business Account Executive, you’ll be at the forefront of growth. You’ll own both sides of your territory: winning new logos and growing a portfolio of existing customers to realize the full power of Fin. We’re building a world-class sales organization that is fast, ambitious and driven, and the road ahead is very exciting.
This is a seat at the center of the biggest shift selling has seen in decades. You’ll be selling AI agents to fast-growing businesses rethinking how their entire customer experience works, so the conversations are strategic, technical and interesting. You’ll also use AI every day to run your own territory, from qualification to research to how you run a deal. You won’t just talk about the technology, you’ll work with it.
At Fin, we do sales differently. We don’t just pitch; we partner. We’re asking customers to make Fin the heartbeat of their business. That takes salespeople who can think bigger, move faster and win with integrity. We invest deeply in every seller’s growth, and development is built into how we promote, learn and lead. In a high-velocity environment that rewards ownership, creativity and ambition, you’ll find room to stretch, influence and make your mark.
What will I be doing?
Lead the growth and adoption of Fin across your Small Business territory, with both new prospects and existing customers
Manage the full new business sales cycle, from prospecting to close, through a highly consultative approach
Own and grow a portfolio of existing customers, driving expansion, retention, renewals and long-term loyalty
Engage key buyer personas to uncover pain points, position AI-driven solutions and tie Fin directly to business impact
Build data-backed territory and account plans that target new logos, upsell, cross-sell and multi-business-unit expansion
Manage a high volume of deals, including complex six-figure opportunities across new and existing business
Articulate Fin’s value and differentiation using Command of the Message and MEDDPICC. If these are new to you, you’ll be trained on them
Run your business with discipline through QBRs, territory planning, and weekly and monthly forecasting across new business and renewal pipeline
Track and communicate the metrics behind your growth, including retention, adoption and platform expansion
Partner with Sales Leaders, Sales Engineers, Customer Success and the wider solutions team to win flagship logos and grow strategic accounts
Bring the voice of the customer to R&D, Product and Marketing, turning real customer needs into product innovation and GTM alignment
Stay at the cutting edge of AI using the best internal tooling and enablement in the market
Raise the bar for the team by mentoring peers and sharing winning plays
What skills do I need?
2+ years in a quota-carrying closing role selling SaaS or DBaaS, with a track record of meeting and exceeding quota
Business-level fluency in German
Experience winning new business and managing a book of existing customers through retention, renewals and expansion. Strong experience in one with a clear appetite for the other is also welcome
Experience, passion and success in outbound prospecting
Proven success navigating procurement, complex renewals and senior decision makers
Experience selling products with technical complexity or thorough implementation
AI fluency or a deep interest in AI tooling, with the ability to turn technical capability into customer value
Energized by working in a fast-moving, evolving organization across inbound, outbound and existing customer opportunities
Bonus skills & attributes
Experience selling AI-powered products
Sharp written and verbal communication, adapted to senior stakeholders and technical teams alike
A trusted-advisor mindset, building long-term partnerships across multiple levels of complex organizations
Demonstrated leadership and influence within your team and across functions
A growth mindset, intellectual curiosity and ambition
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Senior Manager, Channel Marketing
Location: Remote US
Compensation Range: $160,000 to $170,000 base plus bonus and equity
What You'll Do
Huntress is looking for a Channel Marketing Manager to partner directly with our strategic resellers in North America and plan and execute go-to-market motions that drive pipeline and revenue. You will build joint marketing plans with a group of strategic and focus partners, bring Huntress campaigns and programs to life through those partners, and measure what works so we can invest where the return is highest.
This role is hands-on. The ideal candidate is a strong relationship-builder who works comfortably with partner marketing and sales teams, is data-driven and action-oriented, and has a record of turning joint plans into measurable results.
Responsibilities
Build and own joint marketing and GTM plans with Strategic and Focus North American resellers, with clear goals for pipeline, bookings, and activity with measurable ROI.
Plan and execute partner GTM motions, including demand generation campaigns, webinars, regional and field events, product launch plays, and partner-led programs.
Serve as the primary marketing point of contact for North American reseller partners, helping them position and sell Huntress to their customers with consistent messaging, branding, and execution.
Adapt Huntress campaigns, messaging, and assets into partner-ready kits and co-branded materials that partners can launch with minimal effort.
Plan the activities and campaigns that put MDF and co-marketing funds to work with your partners, partnering with the Program Manager who administers MDF, and report on the results and ROI of funded activity.
Partner with Partner Sales, Demand Generation, Product Marketing, and Channel Operations to align partner campaigns with corporate priorities, lead handling, and attribution.
Collaborate with Product Marketing to turn product updates and launches into channel-specific campaigns that drive partner activation, product adoption, and lead generation.
Support partner engagement through the Huntress Hub partner portal, including communications, resources, and ongoing engagement strategies.
Track and report on partner marketing KPIs, including partner engagement, sourced and influenced pipeline, campaign conversion, and use the results to guide investment.
Capture partner feedback and recommend improvements to channel programs, enablement, and marketing resources.
Support partner QBRs, events, and executive engagements with strategic partners.
What You Bring to the Team
5+ years of experience in channel or partner marketing, ideally in the SaaS or cybersecurity space.
Proven success planning and executing co-marketing programs with resellers that produced measurable pipeline and revenue.
Working knowledge of the North American reseller ecosystem and how partners market and sell.
Experience planning MDF-funded or co-marketing activities and working within channel program mechanics such as deal registration and lead sharing.
Ability to plan, manage, and execute several programs and partner relationships at once, and pivot quickly as needs change.
Strong analytical skills, with the ability to assess opportunities and make ROI-based decisions on programs and investments.
Exceptional ability to lead, influence, and collaborate across organizational and geographic boundaries.
Familiarity with CRM, marketing automation, and PRM or partner portal tools (e.g., Salesforce, HubSpot).
Nice to Have
Experience in cybersecurity, MSP, or SMB-focused markets.
Experience with account-based or partner-specific campaign planning.
What Success Looks Like in the First Year
Joint marketing plans in place and running with each of your strategic resellers.
Measurable growth in partner-sourced and partner-influenced pipeline.
Well-planned, MDF-funded activity with your partners and a clear view of ROI by partner and campaign type.
Partner-ready campaigns and assets that your partners use again and again.
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for
all
full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Сейчас ищем SMM Creative Lead для развития социальных сетей наших VPN-приложений на международном рынке. • Разрабатывать и реализовывать SMM-стратегию для Instagram (Reels), TikTok, YouTube, Facebook и Snapchat.
Location: Jakarta
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
The role is working within our studio: Ludios
About Ludios
Ludios takes its name from Latin; it means "The Game People". Led by Eyal, one of the co-founders of Tripledot Studios, and some of the most experienced people in mobile games, we are a studio that makes and publishes our own casual, free-to-play mobile games. Our team is based across APAC, with the majority of our development happening in Jakarta and Melbourne. We are data-driven, creative, and genuinely passionate about the industry we work in. Right now, we are working on a number of exciting projects, including one built around a globally recognised IP, alongside several original titles we are equally excited about. If crafting games and reaching millions of players is what gets you out of bed, we would love to hear from you.
Role Overview
As a Sound Designer at Ludios, you'll be responsible for creating, editing, and implementing audio components for our portfolio of games. You will collaborate with our creative teams to craft an immersive audio experience that compliments the game's visuals and gameplay.
Key Responsibilities:
Create original and engaging sound design for games, including gameplay actions, user interface interactions, animations, rewards, transitions, and other in-game moments.
Take ownership of sound design across multiple features and projects, from initial concept through final delivery.
Edit, mix, and master audio to produce polished, balanced results across different devices.
Collaborate closely with game designers, artists, developers, producers, and other members of the audio team.
Communicate effectively with international colleagues, particularly teams based in London, Barcelona, and Australia.
Interpret creative briefs, propose suitable audio direction, and respond constructively to feedback.
Review audio within the game, identify areas for improvement, and iterate until the sound supports the intended player experience.
Organize audio assets and project files clearly, following consistent naming and delivery practices.
Manage priorities and deliver high-quality work within agreed timelines.
Contribute positively to team discussions and support a collaborative working environment.
Requirements
:
Strong sound design, sound editing, and mixing skills.
A good understanding of audio processing, including equalization, compression, dynamics, spatial effects, and level balancing.
Proficiency with at least one professional digital audio workstation.
Music composition and production skills
Ability to create a complete audio experience using sound effects, audio libraries, voice-over, music, recording, layering, and creative processing.
A strong ear for detail, timing, tonal balance, and how sound supports visual feedback and the player experience.
Openness to learning and adopting new audio tools, technologies, and workflows.
Ability to interpret a creative brief and independently develop an appropriate audio direction.
Professional working proficiency in written and spoken English.
Strong communication and collaboration skills, including confidence working with colleagues across different locations and time zones.
Good organizational skills and the ability to manage multiple tasks or projects.
A reliable and constructive approach to teamwork and feedback.
Nice to Have
Previous experience creating audio for games, particularly mobile or casual games.
An understanding of mobile audio limitations, file optimization, loudness, and playback consistency across devices.
Experience with collaborative asset-management workflows.
Working at Tripledot
Hybrid Working
20 days of remote working:
Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year.
Regular company events and rewards:
Join in regular events and rewards that celebrate cultural events, our achievements, and our team spirit.
Breakfast & Lunch:
Relish daily breakfast and lunch provided in the office to keep you fueled and focused.
BPJS HEALTH:
Elevate your well-being and peace of mind, ensuring robust health security with seamless enrolment in BPJS Health.
BPJS SOCIAL:
Secure your employment rights with BPJS Social.
Festivity Allowance:
Celebrate festive occasions with an additional festive allowance.
Private Health Insurance:
Stay covered with comprehensive health insurance for you and your loved ones.
Employee Assistance Program:
Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
Family Forming Support:
Receive vital support on your family forming/ fertility journey with our support program [subject to policy]
English Classes:
Enhance your English skills with our provided English classes
Location: London; Spain; United States; Poland; United Kingdom
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
ElevenLabs is building the most advanced AI audio platform in the world. Millions of creators, developers, and businesses use our products, and our website is one of the company’s most important sources of new users and subscriptions.
We are looking for a Growth Engineer to work at the intersection of engineering, product, data, and business. You will build and optimize the experiences that help users discover ElevenLabs, understand its value, and become active customers.
This is a highly autonomous role focused on measurable outcomes. You will identify growth opportunities, form hypotheses, build and launch experiments, analyze the results, and decide what to do next. You will work across conversion-rate optimization, organic search, programmatic pages, onboarding, web performance, and experimentation infrastructure.
Organic search and our website are major drivers of new signups and subscriptions at ElevenLabs. Engineers on this team have the opportunity to generate significant business impact through rapid experimentation, improvements to high-traffic pages, and systems that scale successful ideas across thousands or millions of search intents.
The right person is a strong product-minded engineer who enjoys moving quickly, working with data, and owning problems from initial idea through implementation and measurable impact. You should be equally comfortable analyzing a funnel, discussing an experiment with design, building the solution, and evaluating whether it worked.
What you will do
- Identify and build opportunities to improve acquisition, activation, conversion, retention, and revenue
- Own growth experiments from hypothesis through implementation, instrumentation, launch, analysis, and iteration
- Build and improve high-traffic product pages, landing pages, onboarding experiences, and programmatic page systems
- Improve technical SEO, crawlability, structured data, internal linking, page quality, and website performance
- Collaborate with design, SEO, product, data, marketing, and frontend engineering to turn successful experiments into scalable systems
Requirements
- Strong experience building production web applications using React, TypeScript, and modern web technologies
- Experience independently taking projects from an initial idea through launch and measurable impact
- Strong product judgment, with the ability to identify friction, form hypotheses, and prioritize opportunities
- Experience working with analytics, funnels, experimentation, SQL, and product or business metrics
- Comfortable operating with high autonomy, shipping quickly, and collaborating across engineering, design, product, data, and marketing
Bonus
- Experience working as a Growth Engineer, Product Engineer, startup founder, or early-stage engineer
- Experience building programmatic SEO systems or scaling large numbers of landing pages
- Experience with technical SEO, experimentation platforms, feature flags, or A/B testing
- Experience improving onboarding, activation, monetization, referral, or sharing flows
- A portfolio of side projects, products, automations, or experiments you have launched
Growth potential
We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role:
- Own a major acquisition, activation, or monetization area across ElevenLabs
- Lead the strategy and technical direction for organic growth, conversion, or experimentation
- Build and lead a larger Growth Engineering function
- Expand into broader product engineering or growth leadership
- Take ownership of company-level growth metrics and cross-functional growth initiatives
Location
This role is remote and can be executed from the US East Coast or Europe, with sufficient working-hour overlap with the broader team.
You may also work from one of our offices, including London, New York, Madrid, Warsaw, and other ElevenLabs locations.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
headStockholm; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоRemote, United States; This position is 100% remote and open to candidates based in the United States who reside in the Pacific Time Zone (PST); time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks; The base salary range for this role’s listed level is currently for residents of the United States only
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
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