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Location: Republic of Ireland (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Ireland. About Product Management: As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The opportunity: As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud. Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud. Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines. Your scope will include: OpenTelemetry SDK onboarding and configuration Automatic instrumentation experiences, including OBI/Beyla and SDK injection Client-side OpenTelemetry Collector deployment and onboarding Collector configuration, authentication, and initial connectivity Guidance and machine-readable context that help people and agents choose the right instrumentation approach Workflows that allow coding-agents to implement, configure and verify instrumentation safely Troubleshooting missing, incomplete, malformed, or unhealthy telemetry Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You’ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value. This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it. AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs. The role is not focused on developing OpenTelemetry as an open source project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud. What You’ll Be Doing: Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation. Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions What makes you a great fit: 5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization Bonus Points: Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem Experience with automatic instrumentation, eBPF, or runtime-based instrumentation Firsthand experience as an SRE, platform engineer, developer, or observability practitioner Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale In Ireland, the base compensation range for this role is EUR 133,600 - EUR 160,320 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

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Location: Germany (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Germany. About Product Management: As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The opportunity: As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud. Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud. Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines. Your scope will include: OpenTelemetry SDK onboarding and configuration Automatic instrumentation experiences, including OBI/Beyla and SDK injection Client-side OpenTelemetry Collector deployment and onboarding Collector configuration, authentication, and initial connectivity Guidance and machine-readable context that help people and agents choose the right instrumentation approach Workflows that allow coding-agents to implement, configure and verify instrumentation safely Troubleshooting missing, incomplete, malformed, or unhealthy telemetry Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You’ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value. This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it. AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs. The role is not focused on developing OpenTelemetry as an open source project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud. What You’ll Be Doing: Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation. Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions What makes you a great fit: 5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization Bonus Points: Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem Experience with automatic instrumentation, eBPF, or runtime-based instrumentation Firsthand experience as an SRE, platform engineer, developer, or observability practitioner Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale In Germany, the base compensation range for this role is EUR 124,571 - EUR 149,485 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Canada EST. About Product Management: As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The opportunity: As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud. Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud. Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines. Your scope will include: OpenTelemetry SDK onboarding and configuration Automatic instrumentation experiences, including OBI/Beyla and SDK injection Client-side OpenTelemetry Collector deployment and onboarding Collector configuration, authentication, and initial connectivity Guidance and machine-readable context that help people and agents choose the right instrumentation approach Workflows that allow coding-agents to implement, configure and verify instrumentation safely Troubleshooting missing, incomplete, malformed, or unhealthy telemetry Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You’ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value. This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it. AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs. The role is not focused on developing OpenTelemetry as an open source project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud. What You’ll Be Doing: Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation. Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions What makes you a great fit: 5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization Bonus Points: Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem Experience with automatic instrumentation, eBPF, or runtime-based instrumentation Firsthand experience as an SRE, platform engineer, developer, or observability practitioner Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale In Canada, the base compensation range for this role is CAD $211,450 - CAD $253,740 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: San Francisco, California Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: - You will apply your expertise in statistical inference and experimentation to understand the impact of product changes and drive decision-making. - You will explore ambiguous areas and conduct analysis to identify opportunities for the Growth org, helping shape the strategy and roadmap. - You'll partner closely with product, engineering, and marketing leaders at every step of the development process, driving forward data science and analytics work. - You'll work with your teams to determine north star and operational metrics, and build the foundational datasets and dashboards to monitor progress and make key decisions. - You'll influence the broader company by communicating your findings and driving change in our product and business. (Insights are useful. Impact is even better!) SKILLS YOU'LL NEED TO BRING: - You are comfortable with ambiguity and motivated by business results. - You have expertise in SQL and at least one scripting language (ideally Python or R). - You know how to use statistical inference and experimentation to drive actionable recommendations. - You are comfortable transforming raw data to build your own data sets if the measure you need doesn't exist yet. - You have a bias for using the right tools to get a job done with maximum efficiency. You have experience making tradeoffs between speed and accuracy. NICE TO HAVES: - You have worked at a fast-growing start-up. - You have experience at a B2B SaaS company. - You have a track record of acting as a thought partner to product, engineering, and marketing leaders, driving strategic decisions on these teams using data. - You have experience building predictive models, and you know how to evaluate their effectiveness. We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $145,000 – $233,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: San Francisco, California; New York, New York Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: As a Developer Platform https://www.notion.com/product/dev engineer, you will directly contribute to the foundational pieces that make Notion extensible and connected. You will build tools, APIs, and platform experiences that help customers connect Notion to the world — bringing their apps, data, and workflows into one workspace. Your work will make it easier for developers, admins, and builders to create reliable integrations and automations on top of Notion. You will be a key player in building the robust technical foundation that allows Notion to achieve the connected workspace vision. Your work will include both internal platform contributions that accelerate other Notion engineering teams and end-user-facing functionality that enables toolmaking ubiquity. You will be presented with challenging technical problems, as Notion’s product needs are complex. You’ll play a key role in identifying and executing against technical investments that ensure the long-term quality, reliability, and performance of Notion’s platform as we scale. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE: - You’ll work with a team of engineers and cross-functional partners across product, design, data science, and user research to define a product strategy and drive execution through conception, research, implementation, and maintenance. - You’ll evolve Developer Platform capabilities across APIs, MCP tools, and integration infrastructure that help customers automate workflows, customize Notion, and connect Notion to the tools and data they use every day. - You’ll contribute to the overall performance, reliability, and robustness of the Notion product, ensuring it scales elegantly across many dimensions. - You’ll partner with engineering leaders to identify and execute against high-leverage technical investments that ensure the long-term flexibility and sustainability of our core systems. SKILLS YOU'LL NEED TO BRING: - 10+ years of experience shipping production software, with a strong track record of owning features end-to-end - Fluency with TypeScript across both backend and frontend - Strong product instincts: you can take a vague problem, propose a solid technical approach, and know when to cut scope - You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results NICE TO HAVES: - Experience building developer tools like APIs and SDKs - Experience driving teams toward shared goals and balancing business priorities with individuals’ strengths, areas of interest, and career development goals - Familiarity with AI/agent tooling, evals, or LLM-driven product experiences Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $272,000 – $304,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Bengaluru, Karnataka, India, APAC From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role As a Staff Full-Stack Engineer on the Cloud Clients team, you’ll own end-to-end delivery across the surfaces where dbt developers do their work: dbt Studio in the browser, the dbt VS Code extension, and the CLI workspace runtime that powers both . You’ll help build dbt’s AI-native developer experience , including agent workflows, diff review, streaming tool calls, charts and rich outputs for conversational analytics, and MCP apps that bring dbt projects directly into tools like Claude and Codex. This is a true full-stack role: you’ll work across Python, TypeScript, React, and Kubernetes , with the expectation that you can take a feature from schema and service design through to the final pixel without a handoff What you’ll do Own parts of the CLI workspace runtime that backs both surfaces, including migrating users off our legacy IDE and enabling asynchronous, background agent runs. Design and build agent-facing experiences: streaming responses, transparent tool calls, diff review, and charting / rich output for conversational analytics. Extend dbt into other developer surfaces — MCP integrations that make dbt projects usable directly from AI clients like Claude and Codex. Lead well-scoped projects end to end: write the plan, partner with design and product, ship in two-week increments, and measure whether it worked. Share oncall and customer support for your surfaces, and mentor engineers earlier in their careers. Skills we are looking for 8+ years building production software, including senior-level ownership of projects that ran for months and involved several people. Deep Python experience plus exposure to TypeScript and React experience — you move across the stack without waiting for a handoff. Built and maintained something other developers depend on: an IDE, an editor extension, a CLI, an SDK, an LSP server, or a data tool. Comfort with the operational side of shipping — APIs, Kubernetes, Postgres, observability — and with being on the hook when something breaks. Strong written communication: you can make a technical argument in a document and bring people along. Worked asynchronously as part of a fully-remote, distributed team Bonus points for Shipped LLM- or agent-powered features to production, with real opinions on evaluation, latency, cost, and where models fall down. Worked with the Language Server Protocol, Monaco, CodeMirror, or other code-editor internals. Hands-on dbt, SQL, or data warehouse experience (Snowflake, Databricks, BigQuery, Redshift). Migrated users off a legacy product surface and decommissioned it without breaking them. Go, Rust, or systems-level performance experience. #LI-HYBRID #LI-JI1 Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Role overview: We are looking for a Group Product Manager to lead Platform Experience within Nebius AI Cloud. Platform Experience is the unified customer and developer experience across the platform. The group is responsible for reducing time-to-first-value, creating a predictable path from PoC to production, and ensuring that Nebius feels like one consistent platform across APIs, developer tools, documentation, AI assistance, notifications, quotas, and the resource model. You will lead a team of Product Managers, set the direction across several connected product areas, and align their roadmaps around shared customer and business outcomes. You will work closely with Engineering, Customer Experience, GTM, and product teams across Nebius. What you'll do: — Define the vision, product strategy, success metrics, and investment priorities for Platform Experience. — Lead and grow a team of Product Managers, establishing clear ownership and strong product practices across the group. — Create a consistent, API-first and agentic-first developer experience across CLI, Terraform, SDKs, public APIs, documentation, and Nebius Echo. — Reduce time-to-first-value and make the path from PoC to production predictable through clear end-to-end journeys, actionable errors, and effective guidance. — Lead the evolution of capacity and quota management and the resource model required for enterprise, partner, multi-region, and multi-tenant use cases. — Build a unified approach to customer-facing notifications and communications, including maintenance, incidents, and multi-product events. — Collaborate with Engineering, Customer Experience, GTM, and product teams to align roadmaps with customer and business outcomes. Requirements: — 7+ years of Product Management experience, including experience leading and developing Product Managers. — Experience owning a portfolio or product group spanning multiple technically complex products and teams. — A strong background in cloud infrastructure, developer platforms, enterprise SaaS, or another technical B2B domain. — Enough technical depth to work with engineering leaders on APIs, developer tooling, resource models, multi-tenancy, and distributed platform systems. — Strong product strategy, customer discovery, analytical, and executive stakeholder management skills. — Bonus: Experience with public APIs, infrastructure-as-code tools, developer documentation, or AI-assisted developer experiences. — Familiarity with GPU infrastructure, AI/ML workloads, or capacity-constrained cloud products. Who you are: — Strategic thinker with a track record of delivering multi-product platforms. — Collaborative leader who can grow and mentor a team of Product Managers. — Customer-centric with strong analytical and communication skills. Tech stack: Experience spanning APIs, CLI, Terraform, SDKs, public APIs, documentation, and developer tooling; familiarity with capacity and quota management, multi-tenant architectures, and distributed platform systems. Team description: Lead a group of Product Managers focused on Platform Experience, coordinating with Engineering, Customer Experience, GTM, and other product teams to deliver a cohesive developer and customer experience across Nebius AI Cloud. Benefits & Perks: — Competitive compensation — Career growth and learning opportunities — Flexibility and ownership — Collaborative and innovative culture — Opportunity to work on impactful AI projects — International environment and talented teams Equal Opportunity Statement: Nebius is an equal opportunity employer committed to fostering an inclusive and diverse workplace and providing equal employment opportunities in all aspects of employment. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: United Kingdom; Europe; London Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT NORTH: North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. WHY THIS ROLE? This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications. We’re looking for Software Engineers with Applied AI experience who can own the design, build, and deployment of agentic workflows powered by Large Language Models (LLMs), from early prototypes to production-grade AI agents, to deliver concrete business value in enterprise workflows. You’ll work closely with customers on real-world business problems, often building first-of-their-kind agent workflows that integrate LLMs with tools, APIs, and data sources. While our pace is startup-fast, the bar is enterprise-high: agents must be reliable, observable, safe, and auditable from day one. Location: UK Active DV clearance is highly preferred In this role, you will: - Work closely with our enterprise customers to translate high-value, ambiguous business problems into well-framed agentic workflows with clear success criteria and evaluation methodologies - Lead the design, build, and delivery of LLM-powered agents that reason, plan, and act across tools, APIs, and sensitive enterprise data sources, with enterprise-grade reliability and performance - Build and ship features for North, our AI workspace platform, working across the full product lifecycle from conceptualisation through production - Take ownership of scoping and shaping use cases end-to-end, flexing into whatever technical area the problem demands (including frontend) to drive the most effective solution - Contribute to shared frameworks and patterns that enable consistent, high-quality delivery across customers and teams - Drive clarity in ambiguous situations, build alignment, and raise engineering quality across the organization - Travel up to 20–40% to work on-site with customers and partners You may be a good fit if: - You have hands-on experience building and deploying production-grade software in Python; you write clean, testable, observable, scalable code - You've built and deployed highly performant RAG and agentic applications, including agents that plan and execute multi-step tasks using patterns like ReAct or Plan-and-Execute - You're deeply familiar with the LLM stack: frontier models, vector databases, and orchestration frameworks - You have a proven ability to build robust evaluation frameworks, moving well beyond trial and error, to measure agent accuracy, safety, and latency - You’re experienced working directly with customers and can lead technical discussions with enterprise stakeholders, translating ambiguous business needs into concrete technical specs - You have experience owning the full scope of a use case end-to-end - You thrive in fast-paced and ambiguous environments and can execute well even when priorities are shifting It's a bonus if you have: - Experience setting architectural standards for AI and agentic systems across distributed teams - Experience flexing into unfamiliar technical areas, such as frontend, when the problem calls for it - Exposure to regulated or sensitive industry environments (finance, healthcare, telecoms) - Experience with enterprise security, compliance, or auditability requirements for AI systems FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Remote - US; Boston, MA; New York, NY Workplace: Remote ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE ROLE: This role can be based remotely in the U.S. Ideally SF, NYC, or Boston. LangChain is building the infrastructure that powers the next generation of AI applications. Our tools are used by thousands of developers and teams to build, debug, and ship production-grade LLM-powered products. As our product surface area grows, so does the need for a cohesive, scalable, and high-quality UI foundation. That’s where Design Systems comes in. We’re looking for a Design Systems Engineer to help build, own, and evolve LangChain’s component library—the foundation that our frontend teams rely on to ship fast without sacrificing quality, accessibility, or consistency. This role sits at the intersection of Design and Engineering. You’ll work closely with designers, product engineers, and platform teams to turn design intent into robust, reusable components and tooling that scale across the product. You’ll have ownership, influence, and your work will be directly consumed across LangChain’s products. WHAT YOU'LL DO: - Build out LangChain’s component library - Design and implement reusable, composable React components that are flexible, accessible, and production-ready - Partner closely with designers to translate design systems, tokens, and interaction patterns into code - Build reliable UI quality systems - Develop design system tooling and improve workflows around theming, tokens, versioning, testing, and component discovery (e.g. Storybook) - Make thoughtful architectural decisions that enable accessibility, performance, consistency, and maintainability across LangChain’s UI stack - Improve UI build and test workflows - Optimize build performance, bundling strategy, and package versioning for the component library - Maintain tooling for testing, dependency management of the UI app WHAT YOU'LL BRING: - Extensive experience building modular, composable, and well-documented component libraries and/or design systems - Deep knowledge of React, TypeScript, HTML, and CSS, familiarity with: styling approaches (CSS Modules, CSS-in-JS, Tailwind, Sass, etc.) and design system toolings (Storybook, Chromatic, tokens pipelines, etc.) - Experience collaborating closely with designers and non-engineering partners - Strong attention to detail and a high bar for craft and genuine passion for accessibility and inclusive design - Familiarity with testing UI components and visual regression testing Annual salary range: $180,000 - $240,000 Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.

Location: Remote Workplace: Remote Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. THE ROLE We’re looking for a Senior Product Manager to join our builders team, which owns the core publishing platform for creators - how they create email templates, landing pages, forms, newsletter sites, and more. You’ll help enable creators to make and send high-impact, visually appealing, on-brand, and delightful content at scale. This is the core of our business - every creator's journey with Kit starts with building something, and we want that experience to be fast, flexible, and delightful. You'll own key product surfaces end-to-end - from identifying opportunities to shipping products that touch hundreds of thousands of Creators and more than a billion subscribers. This is a full-time senior IC role ideal for someone who thrives on creating high quality products, aligning the company on a broader vision and strategy, measuring impact, and is excited to shape how Kit shows up in the world - literally, in every email, page, and form a creator publishes.   YOUR SUPPORT SYSTEM You'll report to Katie Swett Miller https://www.linkedin.com/in/katieswett/, our Chief Product Officer and collaborate closely with Engineering, Design, Data, Marketing, Success, and Sales teams. You'll partner across functions to ensure alignment between product experiences and go-to-market efforts, while having access to a peer group of Product Managers across Kit for support and mentorship.   WHAT YOU'LL DO - First Week: Dive into Kit's product ecosystem, the Builders surfaces (email editor, landing pages, forms, newsletter site), and current tooling for measuring content quality and creator output. Attend Get-To-Know-You (GTKY) meetings with cross-functional partners. Get access and learn key tools like Linear, Mixpanel, Omni, and our design/prototyping stack. - First Month: Build rituals. Dive into the products. Meet with a customer. Have shipped your first feature, partnering with engineering, design, and marketing closely. - First Six Months: Have an established POV on how we win in the industry. What success looks like for the team and the product space. And have engineers and the broader company understanding progress towards those goals. - First Year: Led major initiatives from conception through to successful launch. Impacted customers and the business.     WHAT WILL S.E.T. YOU UP FOR SUCCESS   Skills - Data-informed decision making and quantitative analysis - Strong product judgment and prioritization - Systems thinking and building for scale - Deep collaboration with design on craft and visual quality - Cross-functional influence and collaboration - Strong AI fluency. Comfortable using AI tools daily in your own workflow and evaluating where AI can meaningfully improve a product - Clear written and verbal communication - Bonus if you have Publishing or content creation expertise Experiences - 6-9+ years in product management with significant ownership of a core, revenue-driving product area. - Proven track record building high quality, scaled, software - ideally including creation tools, editors, or content/publishing surfaces. - Deep experience with content creation online - Partnered closely with design to drive long-term vision for a product area, including hands-on involvement in craft and visual polish Traits - High ownership and autonomy in ambiguous environments - Comfort balancing short-term wins with long-term vision - Systems thinker who builds foundations, not just features - Low ego, strong collaborator who influences without authority - Intellectually curious with a bias toward learning - Clear communicator who can articulate strategy, tradeoffs, results at multiple levels - Customer-focused while maintaining business discipline - Strong taste and attention to craft - cares about how things look and feel, not just whether they function   WHAT WON'T SET YOU UP FOR SUCCESS - Seeking highly structured environments with predetermined solutions - Preferring tactics over systems thinking - Needing extensive direction to identify opportunities - Discomfort with setting goals and measuring outcomes and work against them - Difficulty distinguishing signal from noise in ambiguous situations - Indifference to visual/craft quality or treating design as an afterthought   WORKING HOURS AND LOCATION We're 100% remote with team members across the globe, but this role requires consistent overlap with our Engineering, Product, and Design teams across Europe and the U.S. The team has fixed meetings from 10:45–11:45 a.m. Eastern on Mondays, Wednesdays, and Thursdays. We also ask team members to keep 12:00–2:00 p.m. Eastern generally available for recurring EPD meetings, planning sessions, our Team Call, and occasional project meetings. This window won't be filled with meetings every day, but we need the flexibility to schedule within it while both our European and West Coast teammates are online. Fridays are focus days, with no recurring meetings. COMPENSATION + PERKS + BENEFITS Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 4 ($173,000). Level is determined based on experience and our interview process.   PERKS + BENEFITS INCLUDE: - Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/ - Kit equity - 401k with a 5% match - We cover up to $2,100 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna - $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget - Individual learning + development budget ($3,500/year) - Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups - Gender affirming benefits - Childcare benefit up to $3,000 annually through JOON - Twenty (20) days of paid time off during each year of employment - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work - Ten (10) paid holidays a year - Two weeks of paid sick time each year, including mental health + well being days - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period - Four-week, paid sabbatical after five years with the team - Fantastic in-person or virtual retreats with the team twice a year   HOW TO APPLY We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process: 1. A phone screen with our recruiter (30 min) 2. Hiring manager interview (45 min) 3. Take-home assignment 4. Panel interview with cross functional stakeholders (60 min) 5. Final interview (60 min)   We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context. Kit is an equal opportunity employer We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Location: Remote Workplace: Remote Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. THE ROLE We’re looking for a Senior Product Manager to join our builders team, which owns the core publishing platform for creators - how they create email templates, landing pages, forms, newsletter sites, and more. You’ll help enable creators to make and send high-impact, visually appealing, on-brand, and delightful content at scale. This is the core of our business - every creator's journey with Kit starts with building something, and we want that experience to be fast, flexible, and delightful. You'll own key product surfaces end-to-end - from identifying opportunities to shipping products that touch hundreds of thousands of Creators and more than a billion subscribers. This is a full-time senior IC role ideal for someone who thrives on creating high quality products, aligning the company on a broader vision and strategy, measuring impact, and is excited to shape how Kit shows up in the world - literally, in every email, page, and form a creator publishes.   YOUR SUPPORT SYSTEM You'll report to Katie Swett Miller https://www.linkedin.com/in/katieswett/, our Chief Product Officer and collaborate closely with Engineering, Design, Data, Marketing, Success, and Sales teams. You'll partner across functions to ensure alignment between product experiences and go-to-market efforts, while having access to a peer group of Product Managers across Kit for support and mentorship.   WHAT YOU'LL DO - First Week: Dive into Kit's product ecosystem, the Builders surfaces (email editor, landing pages, forms, newsletter site), and current tooling for measuring content quality and creator output. Attend Get-To-Know-You (GTKY) meetings with cross-functional partners. Get access and learn key tools like Linear, Mixpanel, Omni, and our design/prototyping stack. - First Month: Build rituals. Dive into the products. Meet with a customer. Have shipped your first feature, partnering with engineering, design, and marketing closely. - First Six Months: Have an established POV on how we win in the industry. What success looks like for the team and the product space. And have engineers and the broader company understanding progress towards those goals. - First Year: Led major initiatives from conception through to successful launch. Impacted customers and the business.     WHAT WILL S.E.T. YOU UP FOR SUCCESS   Skills - Data-informed decision making and quantitative analysis - Strong product judgment and prioritization - Systems thinking and building for scale - Deep collaboration with design on craft and visual quality - Cross-functional influence and collaboration - Strong AI fluency. Comfortable using AI tools daily in your own workflow and evaluating where AI can meaningfully improve a product - Clear written and verbal communication - Bonus if you have Publishing or content creation expertise Experiences - 6-9+ years in product management with significant ownership of a core, revenue-driving product area. - Proven track record building high quality, scaled, software - ideally including creation tools, editors, or content/publishing surfaces. - Deep experience with content creation online - Partnered closely with design to drive long-term vision for a product area, including hands-on involvement in craft and visual polish Traits - High ownership and autonomy in ambiguous environments - Comfort balancing short-term wins with long-term vision - Systems thinker who builds foundations, not just features - Low ego, strong collaborator who influences without authority - Intellectually curious with a bias toward learning - Clear communicator who can articulate strategy, tradeoffs, results at multiple levels - Customer-focused while maintaining business discipline - Strong taste and attention to craft - cares about how things look and feel, not just whether they function   WHAT WON'T SET YOU UP FOR SUCCESS - Seeking highly structured environments with predetermined solutions - Preferring tactics over systems thinking - Needing extensive direction to identify opportunities - Discomfort with setting goals and measuring outcomes and work against them - Difficulty distinguishing signal from noise in ambiguous situations - Indifference to visual/craft quality or treating design as an afterthought   WORKING HOURS AND LOCATION We're 100% remote with team members across the globe, but this role requires consistent overlap with our Engineering, Product, and Design teams across Europe and the U.S. The team has fixed meetings from 10:45–11:45 a.m. Eastern on Mondays, Wednesdays, and Thursdays. We also ask team members to keep 12:00–2:00 p.m. Eastern generally available for recurring EPD meetings, planning sessions, our Team Call, and occasional project meetings. This window won't be filled with meetings every day, but we need the flexibility to schedule within it while both our European and West Coast teammates are online. Fridays are focus days, with no recurring meetings.   COMPENSATION + PERKS + BENEFITS Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 4 ($173,000). Level is determined based on experience and our interview process.   PERKS + BENEFITS INCLUDE: - Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/ - Kit equity - 401k with a 5% match - We cover up to $2,100 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna - $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget - Individual learning + development budget ($3,500/year) - Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups - Gender affirming benefits - Childcare benefit up to $3,000 annually through JOON - Twenty (20) days of paid time off during each year of employment - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work - Ten (10) paid holidays a year - Two weeks of paid sick time each year, including mental health + well being days - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period - Four-week, paid sabbatical after five years with the team - Fantastic in-person or virtual retreats with the team twice a year   HOW TO APPLY We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process: 1. A phone screen with our recruiter (30 min) 2. Hiring manager interview (45 min) 3. Take-home assignment 4. Panel interview with cross functional stakeholders (60 min) 5. Final interview (60 min)   We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context. Kit is an equal opportunity employer We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Location: London, England Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! At Figma, we're building tools that help teams design, build, and ship better products together. Figma Make enables teams to go from prompt to production code, and the Figma agent is a purpose-built design agent that edits files directly on the Figma canvas. We're looking for a deeply technical product leader to lead the four teams responsible for Figma's Roundtripping area: Code Context, Design to Code, Code to Design, and Code Platform. You'll manage and grow a team of Product Managers while partnering closely with engineering, design, data, and research leaders. This team builds the products and platform capabilities that help design and code move fluently together. You'll set the strategy for improving connecting customer codebases to Figma. This is a full-time role that can be held from our London hub or remotely within the UK. What you'll do at Figma: Lead the product aspects of the four teams driving Figma's Roundtripping area - Code Context, Design to Code and Code to Design, and Code Platform Set vision, strategy, and goals for how design and code stay in sync at Figma Own Design to Code and Code to Design workflows end to end, including quality measurement, improvement, and discoverability Guide the development of the code-context systems and translation primitives that power agentic workflows and round-tripping between design and code Manage and develop three Product Managers, hire the team's open Product Manager role, and establish a high bar for product management craft Partner with leaders across engineering, design, data, and research to make technical product decisions and serve needs across Figma's product suite Establish a strong operating cadence across the area and own adoption goals for MCP and Design to Code/Code to Design workflows We'd love to hear from you if you have: 3+ years of experience managing Product Managers, with a proven track record of hiring, calibrating, and developing talent Deep experience shipping developer tools and AI products - has run evals, owned annotation pipelines, and made real ship/no-ship calls on model behavior A track record of setting strategy and executing on major initiatives in environments with deep technical and product ambiguity - and rallying an org around a bold, unproven bet Experience working with enterprise customers to understand their workflows and turn that into shipped product Excellent cross-functional collaboration and written communication with technical depth; credible in engineering reviews and with senior stakeholders At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Bengaluru, Karnataka, India, APAC From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a Senior Software Development Engineer in Test with extensive industry experience to define and execute the design, development, and maintenance of Fivetran’s test automation tools and framework using reliable and scalable techniques. As a Senior SDET, you will focus on solving complex testing difficulties by designing, developing and improving automation and reporting frameworks. You will invest in improving test stability and performance of the framework by developing innovative solutions to boost Fivetran’s testing efficiency. You will also coach Fivetran quality engineers to be the best in class automation engineers, and will continuously work with the team to ensure high standards for automation. The ideal candidate will be highly technical, detail-oriented, creative, motivated, and focused on achieving results. In addition, this role emphasizes leveraging AI driven solutions to accelerate testing, enhance developer productivity, and improve operational insights, making Fivetran’s quality practices smarter, faster, and more scalable. This is a full-time position based out of our Bangalore office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use Languages & Frameworks: Java (17+), JUnit, REST Assured, Shell scripting; Python Infrastructure & Tooling: Docker, Kubernetes, Terraform, Bazel, Buildkite Cloud & Platform: AWS, GCP, Azure Observability & Monitoring: Grafana, Prometheus, Datadog CI/CD & Automation: Jenkins, CircleCI, GitHub Actions Data & Testing:ELT pipelines, test automation utilities, whitebox testing strategies Databases: SQL and NoSQL databases (e.g., Postgres, SAP , Oracle, DB2 ertc) What You’ll Do Review requirements, specifications and technical design documents to provide meaningful, risk-focused feedback. Design and evolve scalable automation frameworks in Java with a strong emphasis on reliability, performance, and data correctness. Write high-signal test strategies for complex features and automate them across multiple environments. Improve CI/CD pipelines by building robust validation layers that prevent silent failures and regressions. Build internal tools and proof-of-concepts using AI/LLM technologies to: Accelerate debugging and failure triaging Generate high-quality test scenarios Detect flaky patterns or regression risks Improve log analysis and root-cause identification Enhance developer and QA productivity Design AI-assisted workflows that integrate seamlessly into the existing automation and release pipelines. Experiment with and implement agent-based systems or LLM-powered tooling that streamline development and testing processes. Actively measure and improve engineering impact through reliability metrics, automation efficiency, and defect prevention signals. Collaborate with engineering teams to drive a culture of quality ownership and automation-first thinking. Collaborate with engineering and product leaders to align testing priorities and business objectives. Skills We’re Looking For 6+ years of experience in the software industry with strong passion for quality, automation, and engineering excellence. Deep understanding of OOP principles and strong proficiency in Java. Expertise in designing scalable automation frameworks and identifying negative, edge, and high-risk scenarios. Strong understanding of distributed systems risks such as schema drift, idempotency failures, data inconsistencies, and race conditions. Hands-on experience with cloud platforms (AWS, GCP, Azure) and containerized environments (Docker, Kubernetes). Experience building and maintaining CI/CD pipelines with tools such as Jenkins, Buildkite. Experience working with backend automation frameworks. Testing data pipeline or ELT platforms, with hands-on exposure to Change Data Capture (CDC) mechanisms, connector-based data ingestion, and validating data accuracy and consistency across source and destination systems at scale. Deep understanding of database internals Demonstrated ability to leverage AI/LLM tools to significantly accelerate development, debugging, test design or automation activities. Experience building AI-assisted tools, workflows, or agents that integrate into engineering pipelines. Bonus Skills​ Experience testing against cloud data warehouses (Snowflake, BigQuery, Redshift) or CDC source databases (Oracle, SQL Server, PostgreSQL, MySQL) Familiarity with log-based CDC mechanisms (binlog, WAL, ) and handling schema drift or evolution scenarios. Exposure to distributed systems testing, large-scale data reconciliation, and containerized environments (Docker, Kubernetes) on cloud platforms (AWS/GCP/Azure). Familiarity with data extraction using API-based polling, batch/file ingestion, and query-based incremental syncs. #LI-HYBRID #LI-VM1 Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote - US About the Job: As a Staff Engineer on LaunchDarkly's product engineering team, you'll design and build the next generation platform that helps all LaunchDarkly users (human and agent) interact and use our services. Our product suite enables customers to run A/B tests, measure the impact of feature changes, and optimize experiences, and is integrated with a feature management and observability platform that processes trillions of evaluations daily. This role sits at the forefront of our next generation of user interaction with our suite of products. We have a sophisticated set of users, and we have now learned through working with them and observing their usage patterns what a major redesign can do to help give them a more pleasant, productive, and efficient experience with our products. You'll work across our entire product suite, focusing on understanding the key use cases, building the experiences and the supporting technical platform, and providing guidance and tools for other teams to be able to build better experiences more quickly. Deep technical experience, a scientific mindset, and the ability to influence product and technical direction are critical. You'll lead by example: setting the bar for rigor, mentoring teammates, and owning systems end to end, including on-call. Responsibilities: Build and design our next generation of user experiences (human and agent) across the LaunchDarkly suite. Collaborate with other product teams to ensure they have the tools and platform to build great user experiences. Mentor engineers and raise the team's bar for technical rigor and system design. Own operational excellence for the experience platform - monitoring, observability, incident response, on-call. Robust telemetry and alerting. Qualifications: 10+ years building large-scale products with sophisticated audiences that are looking for help and leverage to do complex work. Has built and designed the interfaces and supporting technology platforms in consumer-grade enterprise applications. Technical leadership: setting direction, writing specs, influencing across teams. BA/BS in mathematics, statistics, data science, or related field, or preferentially a graduate degree. Plus: Go, Python, or similar (we use Go for services, Python for stats). Plus: Event-driven architectures and large-scale data processing for high-volume event ingestion and analysis. Plus: Cloud environments (AWS, GCP) and data stores (ClickHouse, Redis, DynamoDB, Kafka, etc.). Plus: Experiment lifecycle tooling: flag–experiment integration, metric frameworks, automated monitoring. Plus: Familiarity with the competitive landscape (Statsig, Eppo, GrowthBook, Optimizely). Plus: Funnel analysis, causal inference, or Bayesian experimentation experience. Pay: Target pay ranges based on Geographic Zones* for Level 5: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $214,800 - $295,350** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $193,400 - $265,870** Zone 3: All other US locations - $182,600 - $251,020** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Remote - US About the Job: LaunchDarkly is seeking a Senior Backend Engineer to join our Experimentation team. The Experimentation team is building one of the company’s most strategic product areas: a platform that helps leading engineering organizations move beyond intuition and make product decisions with real statistical confidence. Sitting at the intersection of large-scale systems, data science, and user experience, the team is creating a best-in-class experimentation product that lets customers set up, manage, and analyze experiments with ease while still earning the trust of even the most rigorous data teams. From warehouse-native analysis to experimentation workflows built on top of LaunchDarkly’s massive feature management scale, this team is tackling ambitious technical problems with visible customer impact and a clear opportunity to define the future of modern software experimentation. As a Senior Backend Engineer, you will design and operate the services that power this product, contribute to technical direction, and help deliver new functionality to customers. You will work closely with product managers, designers, data scientists, and engineers across LaunchDarkly to solve complex, data-intensive problems with meaningful customer impact. Responsibilities: Design, build, and operate scalable backend services and APIs that power LaunchDarkly’s Experimentation product. Own backend components across their lifecycle, including technical discovery, design, implementation, testing, deployment, monitoring, incident response, and continuous improvement. Build and evolve systems supporting experiment setup, event data ingestion, metric computation, results processing, and results presentation. Contribute to architectural decisions and technical proposals, making thoughtful trade-offs around scalability, reliability, performance, cost, and maintainability. Partner with product managers, designers, data scientists, and adjacent engineering teams to translate customer needs and product goals into reliable technical solutions. Collaborate with Data Platform, Warehouse Integrations, SDK, and other teams on shared data flows, services, and cross-team dependencies. Investigate complex production issues, identify root causes, and implement durable fixes. Improve observability, testing, deployment safety, operational processes, and the reliability of the systems you build. Participate in the team’s on-call rotation and take ownership of production systems in a you-build-it-you-run-it culture. Support teammates through thoughtful code reviews, design reviews, knowledge sharing, and informal mentorship. Qualifications: 6+ years of professional software engineering experience, including significant experience building and operating backend services in production. Fluency using AI tools in software engineering workflows, including the judgment to direct, evaluate, and validate AI-generated output. Experience designing and delivering customer-facing systems that are scalable, reliable, observable, and maintainable. Strong programming experience in Go or a comparable backend language such as Python, Rust, or C++. Our team is using Go. Experience with distributed systems, event-driven architectures, data pipelines, APIs, data modeling, or data-intensive services. Familiarity with analytical, operational, or warehouse data stores such as ClickHouse, Postgres, Snowflake, Redshift, BigQuery, Databricks, or equivalent technologies. Experience diagnosing production issues and improving system reliability through metrics, logs, traces, alerting, and other observability practices. Experience working in a cloud environment and with infrastructure-as-code or equivalent deployment and operations tooling. Ability to take an ambiguous problem from discovery and scoping through design, implementation, launch, and ongoing operation. Clear, thoughtful communication and a collaborative approach to working with technical and non-technical partners. Experience with experimentation, A/B testing, analytics, data platforms, or similarly data-intensive products. Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $191,800 - $263,670** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $172,600 - $237,270** Zone 3: All other US locations - $163,000 - $224,070** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ At Docker, we simplify the lives of developers making world-changing apps. Docker helps developers bring their ideas to reality by conquering the complexity of app development. We simplify and accelerate workflows with an integrated development pipeline and application components. Actively used by millions of developers worldwide, Docker Desktop and Docker Hub provide unmatched simplicity, agility, and choice. Docker is a fast-growing startup that offers a dynamic work environment with opportunities to grow your career. About the role: We are seeking a Senior Manager, Sales Operations to join our Revenue Operations team in a critical leadership capacity. This is a player-coach role designed for a deeply technical Sales Ops expert who thrives on both strategic execution and people development. You will serve as the ultimate go-to subject matter expert for all things Sales Ops infrastructure, including architecting our territory design, segmentation models, quota models and annual planning frameworks, while simultaneously leading and scaling a high-performing team. Initially managing a team of two, with further headcount planned as Docker grows, you will balance executive partnership with technical execution. You will run the strategic vision, coach your team to execute flawlessly, and step into the trenches yourself to solve our most complex operational challenges. An ideal candidate brings deep Sales Operations experience in a high-growth SaaS environment, strong command of our core tooling, and a track record of leading transformational operational change. This role reports to the Senior Director of Sales Operations. RESPONSIBILITIES Sales Ops Architecture & Planning Execution - Drive the end-to-end execution of core Sales Operations, translating the overarching GTM strategy into tactical territory designs and segmentation models - Architect and build the operational models for annual and quarterly planning cycles, including territory routing (ETM), segmentation updates, and quota allocation - Own the management, administration, and execution of quota frameworks, and assist with compensation plan design for the direct sales & GTM organization - Take full ownership of complex operational initiatives, managing the lifecycle from scoping and business requirements through to deployment and post-launch optimization - Own and update the Sales Rules of Engagement and account engagement models to ensure seamless, frictionless deal flow and pipeline integrity - Own key tools within the Sales technology stack, managing vendor relationships, budgets, and roadmaps Operational Collaboration & Tech Optimization - Serve as the trusted daily operational partner to senior Sales leaders, proactively identifying areas for improvement and executing process enhancements - Collaborate closely with the Senior Director of Sales Operations and GTM ops leaders (CS, SE, Channel, Renewals) to ensure Sales Ops execution aligns seamlessly with the broader revenue ecosystem - Maximize the efficiency and roadmap of the core sales technology stack (Salesforce, Clari, Outreach, etc.) to optimize the sales cadence - Partner with Business Systems to design, test, and deploy scalable tech solutions Team Leadership - Directly manage, mentor, and develop a team of Sales Operations professionals (initially 2 direct reports) - Establish team operating cadences, manage workload capacity, and instill a culture of high ownership, precision, and operational excellence - Coach your team on advanced problem-solving, data integrity, and stakeholder communication, acting as a force multiplier for their career growth QUALIFICATIONS: - 6+ years of experience in Sales Operations, ideally within a high-growth SaaS or software company - 2+ years of people management or team leadership experience, with a demonstrated track record of coaching and developing team members - Hands-on experience of core Sales Ops planning, specifically territory routing, Enterprise Territory Management (ETM), segmentation modeling, and quota allocation - Proven project management skills, with experience owning complex operational initiatives across their entire lifecycle (from business requirements to post-launch optimization) - Technical expertise with core sales technology infrastructure, including Salesforce, Clari, Outreach, and LinkedIn Sales Navigator - Strong analytical and financial acumen required to manage vendor budgets, software roadmaps, and data modeling tasks - Exceptional communication and stakeholder management skills, with the confidence to advise senior sales leadership and collaborate with cross-functional GTM operations peers - Highly organized with an eye for data integrity, process precision, and documentation WHAT TO EXPECT First 30 days: - Immerse yourself in Docker’s direct sales motion, existing territory models, current sales technology stack and existing Sales Ops processes - Assume direct management of your team, establishing regular 1-on-1 cadences to understand their current workloads, skills, and professional development goals - Build strong baseline relationships with your core sales leadership partners, and GTM ops leaders (CS, SE, Channel, Renewals) - Review current processes, systems, and metrics to form an independent point of view on highest-impact opportunities FIRST 60 DAYS: - Establish your position as the go-to expert for sales leadership regarding tactical operational questions, territory updates, and cadence execution - Take full ownership of the sales tech stack, including active vendor relationships, roadmaps, and budget lines - Optimize team capacity by refining operating cadences and shifting immediate execution workloads to your team, stepping in to coach them through complex roadblocks - Partner with Business Systems to get involved in open projects FIRST 90 DAYS: - Drive the preparation and operational execution for the upcoming quarterly or annual sales planning cycles (territories, quotas, segmentation) - Achieve full oversight of the Sales Ops team's output, ensuring high-quality, precise delivery across all direct sales workstreams - Be recognized across Docker as both an indispensable technical anchor for Sales Operations and an impactful manager developing the next generation of operational talent Docker does not offer visa sponsorship for this role.   Compensation & Equity United States: $128.1K – $200K + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp wins when our customers win. Ramp’s customer base is scaling rapidly, spanning more businesses, more users, and more use cases across increasingly complex finance operations. At the same time, our expanding product surface area — from cards and expense management to bill payments, procurement, vendor management, accounting automation, and emerging products — is creating more nuanced customer needs and more cross-functional support moments. AI is changing what is possible in parallel: giving CX new ways to route, resolve, and guide customers, while raising the bar for where human judgment, specialization, and consultative support matter most. We are hiring a Director to lead a critical part of our omni-channel Customer Experience organization: the teams and leaders serving customers across Phone, Email, and Chat. You will lead within a 24/7 customer operation, ensuring the right coverage, leadership, and customer experience across channels. This role is accountable for the performance of its channel portfolio, helping customers get the right answer quickly and delivering consistent results across quality, speed, productivity, and customer satisfaction. The role combines direct leadership of channel teams with close partnership across CX Operations, CX Specialized teams, CX AI Ops, and Product Operations. You will develop strong managers and frontline teams, create real accountability, and stay close enough to the work to understand where customers and teams are getting stuck. You will translate the department’s direction into clear priorities, stronger operating routines, and measurable improvements across Phone, Email, and Chat. Because Ramp’s CX team sits within the Product organization, this role has close ties to the technical teams and products our customers use every day. That proximity gives CX a unique opportunity to turn frontline insight into better workflows, stronger product feedback loops, and an AI-powered way of working. This role is a strong fit for a thoughtful, hands-on leader who learns quickly, raises the bar, and makes clear decisions in a fast-changing environment. You are comfortable owning the day-to-day, rolling up your sleeves to understand the work and the product deeply, developing people, setting high standards, and turning complex problems into clear plans that improve outcomes for customers and teams. You will help define how managers lead, how frontline teams use AI and automation, where human judgment matters most, how channels work together, and how CX scales through Ramp’s next chapter. If you love building high-performing teams, solving hard operational problems, and helping customers win through rapid product, business, and AI-driven change, this role is for you. WHAT YOU’LL DO - Own day-to-day channel execution — lead Phone, Email, and Chat teams, stay close to the work, and drive frontline performance across customer satisfaction, quality, service levels, resolution quality, and productivity. - Develop CX leadership — coach Managers, set clear expectations, and build accountability for team performance and customer outcomes. - Serve as an escalation point — help resolve high-priority customer and internal escalations, bringing sound judgment, urgency, and clear communication to complex issues. - Improve tools, workflows, and channel execution — use product knowledge, customer feedback, quality findings, and performance data to improve operating routines, resolve cross-channel trade-offs, and partner with CX Operations, CX Specialized teams, AI, Product Operations, Product, Engineering, Risk, and other stakeholders on better workflows and automation opportunities. - Challenge how we operate — evaluate whether our metrics, workflows, team structures, training, and operating model meet today’s customer and business needs. Bring a founder mindset by questioning assumptions, testing new approaches, and helping the organization evolve. - Shape the AI-powered future of CX — define how CX should evolve as Ramp grows, including how managers lead, how frontline teams use AI and automation, where specialization improves the customer experience, and where human judgment should be elevated. - Turn strategy and emerging opportunities into scalable operations — translate department priorities and new business areas into clear channel plans, repeatable processes, strong change management, and high adoption across Phone, Email, and Chat. WHAT YOU NEED - Experience as a leader who has managed large, complex operational teams in a fast-paced environment; traditional support experience is valuable but not required. - Exceptional learning agility and horsepower, with startup or similarly high-ownership operating experience; you learn new domains quickly, move through ambiguity, and build structure without waiting for perfect information. - A record of improving customer-facing operations through rigorous analysis, strategic problem solving, and strong execution, including finding practical solutions to complex problems others may miss. - An empathetic, direct leadership style that develops people while holding a high personal and team bar for performance, quality, ownership, and follow-through. - Strong written and verbal communication, including the ability to align teams and cross-functional partners around difficult decisions. - A builder mentality around technology and operations, with experience using AI, automation, or workflow tooling to transform the customer and team experience and drive changes from idea to adoption. - Curiosity about the business behind the support motion, with the ability to connect customer needs, product complexity, frontline workflows, and company priorities. NICE TO HAVES - Experience leading multiple customer-facing channels, such as Phone, Email, Chat, or other real-time and asynchronous support operations. - Experience in FinTech, financial services, or another complex, highly regulated environment. - Experience partnering with operations, product, or tooling teams to improve customer-facing workflows across multiple teams. - Experience scaling customer operations at a high-growth startup. COMPENSATION For candidates located in New York City or San Francisco, the base salary range for this role is $220,000–$290,000. For candidates located in all other locations, the base salary range will be between $190,000-$260,000. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Задачи: — Разрабатывать и развивать продукт на TypeScript / React / Next.js; — Работать как с frontend, так и с серверной частью; — Разрабатывать интерфейсы с большим количеством real-time данных: цены, позиции, заявки и другие постоянно обновляющиеся данные; — Работать с WebSockets: корректно обрабатывать обрывы соединения и переподключения; — Проектировать структуру данных и работать с PostgreSQL; — Интегрировать blockchain, кошельки и внешние сервисы; — Работать с финансовой логикой продукта, обеспечивать корректность операций и консистентность данных; — Разрабатывать полноценный mobile web-интерфейс; — Подключать и поддерживать внешние API и сервисы; — Использовать Claude Code как часть ежедневного development workflow. Требования: — 5+ лет коммерческой разработки (hands-on опыт написания кода, а не только управление командой); — Уверенный TypeScript как на frontend, так и на backend; — Сильный опыт работы с React и Next.js: App Router, Server Components, SSR; — Опыт работы с PostgreSQL: самостоятельное проектирование таблиц, связей и написание запросов; — Опыт запуска минимум нескольких продуктов или крупных частей продукта до реальных пользователей и ответственность за них end-to-end; — Опыт в fintech, crypto, trading, payments, wallets или других системах, где проходят реальные финансовые операции; — Понимание особенностей финансовых систем: защита от повторного выполнения операций, корректная обработка ошибок и невозможность просто «откатить» часть blockchain-транзакций; — Опыт работы с WebSockets / streaming / real-time data; — Опыт разработки приложений с большим потоком постоянно обновляющихся данных и понимание производительности интерфейса; — Понимание управления состоянием и кешированием данных на клиенте: React Query или аналоги; — Опыт blockchain-интеграций: кошельки, подпись операций, чтение данных on-chain; — Опыт работы с viem или ethers; — Опыт создания touch-интерфейсов, понимание особенностей mobile Safari, клавиатуры, safe areas; — Умение самостоятельно работать с большим количеством внешних интеграций и разбираться с неполной документацией; — Уверенное использование Claude Code в реальной разработке (работа с базой, реализация, рефакторинг, поиск ошибок, Git). Будет плюсом: — Опыт разработки prediction markets (Polymarket, Kalshi или аналоги); — Опыт работы с торговыми системами и order book / биржевым стаканом; — Понимание market и limit orders, partial fills, slippage; — Опыт работы с embedded wallets: Magic, Privy, Web3Auth, Para; — Опыт с relayers, meta-transactions, gas sponsorship; — Знание ERC-4337 / Account Abstraction; — Опыт сверки данных собственной базы с blockchain; — Опыт работы с cross-chain bridges; — Опыт с Polygon; — Опыт с Supabase.