Location: India
GROWTH MEASURED IN MONTHS, NOT YEARS. DIRECT ACCESS TO THE FOUNDING TEAM. OWN A LIVE SITE FROM DAY ONE.
Human Archive builds the datasets that teach robots to work with their hands, captured from real people on factory floors, in kitchens and on construction sites across 30+ countries. We're YC-backed with $8.2M raised, and built by researchers from Stanford, Berkeley, NYU GRAIL, UPenn GRASP and JHU Robotics.
The path here moves quickly: Operations Manager, then Regional Manager, then City Head, based on performance rather than time served.
THE ROLE
As an Operations Manager, you own the deployment. From the moment equipment leaves our storage point to the moment the day's data is verified, it is yours to run: a team of five to six operators, a live site, and a set of problems nobody can solve for you from a desk.
The stakes are real: robots learn from what we capture. A good deployment produces data that trains machines to work with their hands; a bad one produces footage nobody can use. That call gets made on the floor, by you, in the moment.
It suits someone who is equally comfortable talking to a mechanic mid-shift and holding a strict data protocol when a site is pushing back. Most people can do one. We are looking for the ones who can do both.
RESPONSIBILITIES
- Collect and verify camera inventory, batteries and accessories from the local storage point each morning
- Travel with your team to the deployment site and set up for the day's collection
- Brief and manage five to six field operators through the collection plan
- Meet and coordinate with the site point of contact, typically a Director, Operations Head or owner of a factory, resort or restaurant
- Check data quality through the day, including camera framing, battery levels and storage
- Complete and verify the taxonomy for all footage collected on site
- Reconcile inventory at day end and return it to the dark store manager
- Transfer and upload the day's data, and submit the deployment report
WHERE THIS GOES
You report to the Zone Head and the Operations Head, and work directly with the founding team. Each Operations Manager runs one deployment team of five to six field operators, with a home city and rotation across active national sites.
Strong performers move fast. Regional Manager comes first, owning multiple deployment teams across a zone. City Head comes next, owning a city's full operations, including site partnerships and vendor relationships. We expect our operations leadership to come from this cohort.
WHO WE'RE LOOKING FOR
Non-negotiable
- Strong spoken English and Hindi. You are often our first point of contact with Directors, Operations Heads and owners of factories, resorts and restaurants
- Willingness to work on site and travel, not from a desk
- Ability to give clear direction to field teams in Hindi and English
- Ability to make decisions independently when a deployment does not go to plan
We're hiring two kinds of people:
1. Freshers: 2025 and 2026 pass-outs. Startup internship experience strongly preferred. If you've interned at an early-stage company and know what it's like when the process doesn't exist yet and you have to build it, this role will make sense to you.
2. People with 1–3 years of field or operations experience. Prior experience as an Operations Manager, City Ops, Fleet Ops or Field Ops at a startup. Quick commerce, home services, hyperlocal delivery and on-demand backgrounds map directly onto this role: companies like Snabbit, Blinkit, Zepto, Swiggy, Urban Company, Rapido and Porter.
Prior experience is useful but not required. We train on our protocol and taxonomy. What we cannot train is spoken English and ownership.
THIS ROLE IS NOT FOR YOU IF
- You want a fixed desk and a fixed city
- You want predictable 10-to-6 hours
- You are uncomfortable spending your day on factory floors, in kitchens and on shop floors
- You would rather escalate a problem than solve it on the spot
TRAVEL
This role requires substantial travel: a typical month may include a week each in Delhi NCR, Bengaluru and Assam. You should be comfortable with this before applying.
Base location is Delhi NCR. All outstation work-related travel, accommodation, meals and commute are paid by the company and are not part of your CTC.
WORKING SCHEDULE
- 6-day work week
- Actual working hours are approximately 9–10 hours. On deployment days, a significant part of the day is spent travelling, over and above working hours.
- Reporting time depends on the deployment and can be early morning.
- Sunday deployments are limited to a maximum of two per month.
- On non-deployment days you handle data transfer and upload, deployment planning, reporting and site coordination. These days run on more regular hours.
ELIGIBILITY
- Any graduate degree (BBA, BA, B.Com http://B.Com, BHM, B.Tech http://B.Tech or equivalent). Hospitality, hotel management and general management backgrounds do particularly well in this role.
- Batch: 2025 and 2026 pass-outs, or up to 3 years of relevant experience
- No minimum CGPA cutoff. We hire on the interview, not the marksheet
COMPENSATION
Total CTC: ₹4 to 7 LPA, based on interview performance. 100% fixed. There is no variable or performance-linked component. Comp is revised at each step as you move up.
- Probation: 2 months at full salary, no deduction
- No service bond or training bond of any kind
Location: Ireland, Dublin
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
IT Systems Analyst
As an IT Systems Analyst, you will have a central role in maintaining and advancing Microsoft 365 and collaboration technologies throughout the organization. This position suits someone who excels in a dynamic, highly cooperative setting and enjoys managing operational support, enhancing processes, overseeing governance tasks, and coordinating across departments. You will collaborate closely with engineering, operations, security, and business groups to promote scalable, secure, and effective collaboration services across Microsoft Teams, SharePoint, OneDrive, Exchange Online, and Microsoft Entra ID.
The ideal candidate is organized, analytical, adaptable, and driven to deliver outcomes. You manage several priorities while keeping careful attention to detail and follow-through. You work well in Agile settings, attend stand-ups and cross-functional efforts, engage with partners, support operational and governance processes, and assist initiatives from intake through completion. This role fits someone who likes solving problems, improving processes, collaborating, and helping teams function more efficiently at scale.
Responsibilities
Support Microsoft 365 operational initiatives, governance efforts, and platform improvements across Teams, SharePoint, OneDrive, Exchange, and Entra ID.
Analyze ticket trends and recurring issues to find opportunities for process improvement, automation, and operational efficiency.
Maintain and improve runbooks, knowledge articles, process documentation, and operational procedures.
Support identity and access governance activities including RBAC, MFA, PIM, role assignments, and access reviews.
Coordinate intake, tracking, and documentation of Microsoft 365 integration requests and operational workflows.
Gather requirements and coordinate with engineering, security, governance, and support teams to move initiatives through review and implementation processes.
Support high-priority incidents and blocking issues through coordination, communication, tracking, and follow-up activities.
Facilitate meetings, stand-ups, and cross-functional discussions to help maintain alignment and execution across teams.
Develop and sustain project tracking, status updates, reporting, dashboards, and operational communications.
Support testing, rollout coordination, validation activities, and post-implementation follow-up for platform changes and enhancements.
Work within enterprise ITSM processes and platforms such as ServiceNow or Jira Service Management.
Partner with technical teams to support workflow automation and operational improvements using PowerShell, Microsoft Graph, Power Platform, or related technologies.
Assist with adoption, communication, and change management initiatives associated with Microsoft 365 and collaboration technologies.
Maintain strong communication and coordination across technical teams, leadership, vendors, and business collaborators.
Qualifications
3–5+ years providing support for Microsoft 365 technologies in a corporate setting.
Practical experience with Microsoft Teams, SharePoint Online, OneDrive, Exchange Online, and Microsoft Entra ID.
Experience working within enterprise ITSM settings such as ServiceNow or Jira Service Management.
Knowledge of identity and access governance principles including RBAC, MFA, PIM, and Conditional Access.
Strong organizational, communication, documentation, and collaborator coordination skills.
Experience supporting operational processes, governance workflows, or technical initiatives across cross-functional teams.
Strong analytical and problem-solving skills combined with the capacity to handle several priorities at once.
Familiarity with Agile methodologies, Scrum practices, and team coordination workflows.
Experience developing documentation, reports, presentations, and operational communications.
Preferred
Experience providing support for Microsoft 365 governance, platform operations, or tenant modernization initiatives in enterprise environments.
Familiarity with Microsoft Intune, identity governance, and enterprise security guidelines.
Exposure to PowerShell, Power Platform, Microsoft Graph, automation workflows, or reporting solutions.
Experience coordinating integrations, migrations, or operational improvement initiatives.
Exposure to Generative AI technologies such as Microsoft 365 Copilot, ChatGPT Enterprise/OpenAI, Anthropic Claude, Gemini, or similar enterprise AI platforms.
Experience supporting additional SaaS platforms such as Google Workspace, ServiceNow, Salesforce, or others.
Experience supporting large-scale collaboration environments with a focus on operational improvement and governance.
Salary
50,000 - 83,000 Euros
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Munich
We are entering a new era of work — one where AI agents collaborate alongside people to plan, act, and deliver outcomes at a scale and speed that wasn't possible before. At Asana, we call this Agentic Work Management: the orchestration of humans and AI agents toward shared goals, with full clarity on who is responsible for what, every step of the way. As a Corporate Account Executive, you will be at the forefront of this shift. You won't just be selling software — you'll be helping DACH organisations understand and solve their most pressing work management challenges, and guiding them toward a future where their teams and AI agents move together with purpose and trust.
This role is based in our Munich office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
Lead with Discovery:
Open every engagement with genuine curiosity to uncover hidden friction, misaligned priorities, and coordination failures that cost customers time, money, and trust.
Surface Real Pain:
Ask the questions that reveal deep operational challenges—not just the stated need—so that solutions you propose are anchored in what actually matters to the business.
Map Stakeholder Motivations:
Map stakeholder motivations from frontline teams to the C-suite, identifying where the greatest leverage lies for transformative change.
Drive Customer Outcomes:
Manage a portfolio of corporate customers with a relentless focus on measurable business impact and outcomes that your champions can proudly report upward.
Expand Account Revenue:
Hunt and develop new business within your book while deepening relationships across existing accounts, expanding usage into new teams and departments.
Engage Executive Leadership:
Engage executive and IT stakeholders to align on organisation-wide deployment of Asana, making it the connective tissue between human decision-making and AI-driven execution.
Territory Strategy Execution:
Design and execute a clear quarterly territory strategy aimed at revenue growth and long-term customer success.
Build Trust in Collaboration:
Help customers envision and confidently adopt a new way of working where AI agents are trusted teammates with clearly defined roles.
Articulate Platform Value:
Articulate how Asana's Agentic Work Management platform provides the structure, accountability, and transparency needed to make human-AI collaboration reliable and scalable.
Champion Ownership Shifts:
Champion the shift from activity-based work to outcome-based work, showing how clarity of ownership accelerates what organisations can achieve.
Guide AI Adoption:
Act as a credible, empathetic guide for customers who are excited about AI's potential but uncertain about where to start, building the safety needed to take bold steps forward.
Orchestrate Internal Partnerships:
Collaborate closely with Sales, Marketing, Solutions Engineering, and Customer Success to orchestrate seamless, high-value customer journeys.
Pioneer Sales Innovation:
Experiment with new approaches and share what works, scaling regional innovations globally.
About you
Consultative seller who leads with questions before answers, building long-term revenue on trust and customer success.
Fluency in written and spoken German and English, communicating with precision and warmth in both.
Proven ability to run a structured, repeatable sales process (e.g., MEDDPICC, Sandler, Challenger) with discipline from first call to close.
Track record of building your own pipeline through proactive prospecting rather than relying on inbound leads.
Deep skill in discovery, possessing the ability to listen past the surface, ask uncomfortable questions with care, and connect pain to possibility.
Experience managing complex, multi-stakeholder corporate or enterprise sales cycles end-to-end.
High emotional intelligence, building trust quickly, navigating ambiguity calmly, and treating every customer interaction as a long-term investment.
Proactive, accountable, and outcome-oriented demeanor, setting clear goals and executing with rigour.
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the On-Target Earnings (OTE) range is €150,000 – €190,000. The total OTE includes a base salary range of €82,500 – €104,500 and performance-based sales incentive pay (based on the terms of the Sales Incentive Plan). These ranges are a guideline; actual base salary and OTE may vary based on various factors, including market and individual qualifications objectively assessed during the interview process, and the ranges for this role may be modified.
In addition, your compensation package may include additional components such as equity and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: London & San Francisco
Workplace: onsite
THE OPPORTUNITY
THE OPPORTUNITY
Apollo Research works with most frontier AI companies (OpenAI, Anthropic, Google, Meta, Thinking Machines and others) to test their models before deployment and collaborate on fundamental scheming research. Our coding agent security product, Watcher, is deployed in production and monitors billions of agent tokens per month across engineering teams at agent-building scale-ups and enterprises.
We are looking for a security & control expert to help us design better threat models and control protocols against AI adversaries, and improve the effectiveness and security of Watcher.
This is truly a "start-up role" in the sense that you have significant say in shaping the direction of the role. This is an individual contributor role but could lead to management responsibilities eventually, if desired.
KEY RESPONSIBILITIES
Threat modeling for coding agents
Develop threat models for coding agents under the assumption that they could be misaligned or compromised. This includes near-term threats like AI agents leaking private internal data and long-term threats like agents sabotaging safety research.
Treat coding agents through the lens of insider risk: they have credentials, access to code, network access, and the ability to execute arbitrary actions, just like a malicious insider would (see
Control agenda
).
Map out kill chains and attack progressions similar to frameworks like MITRE ATT&CK, adapted for agentic AI. See e.g. the
Agentic Loss-of-Control Threat Matrix
for an example of a high-quality contribution.
Build and maintain our “coding agent security levels” which define what level of robustness Watcher provides against different categories of failure modes. These levels should be concrete, testable, and usable both internally (to guide product priorities) and externally (to communicate our security posture to customers).
Failure mode library and literature
Maintain our library of coding agent failure modes and keep it comprehensive, accurate, and current.
Stay up to date with the academic and industry literature on coding agent security, AI security, and adjacent fields (prompt injection, deception, accidental security implications, supply chain attacks on AI systems, etc.).
Attack design for monitor development
Design realistic attack trajectories and example exploits for monitor development and backtesting, work with the research team to ensure monitors are trained and evaluated against credible adversarial behavior.
Trajectory adjudication
Serve as security adjudicator for flagged trajectories. When monitors flag ambiguous agent behavior, determine whether it represents a genuine attack, a benign-but-unusual workflow, or needs deeper investigation, and feed those judgments back into monitor improvement.
Red-teaming Watcher
Red-team and improve Watcher's monitors and policies, document findings, and feed them into product improvement.
Work with the technical research staff to build adversarial test suites into the backtesting pipeline.
*This role is distinct from the AI Security Researcher role on Apollo's Infra & Security team, which threat-models Apollo's own internal systems and the agents operating on them.
REPRESENTATIVE PROJECTS
Develop a comprehensive coding agent threat model:
Think deeply about all the ways in which coding agents could attack an organization. Compare this threat model to conventional threats from human insiders. Publish a detailed research piece describing the threat model building on existing research, e.g. from Redwood Research.
Improve our database of failure modes:
We have an internal database of 50+ failure modes of coding agents with detailed reports for all of them. For this project, you would provide an expert view on the current state of that database and suggest improvements. In the long run, you would maintain that database and be responsible for integration of new failures.
Prioritize failure modes that Watcher should cover:
Different parts of Watcher attempt to cover different threat models and attack strategies. Based on the results of the threat model project above, we want to ensure that each part of Watcher covers the most important failure modes in the most efficient way. For example, not all monitors require blocking capability and some failure modes might benefit from additional affordances like being able to disperse subagents.
JOB REQUIREMENTS
Must-haves
5+ years in security roles
in a hands-on technical capacity (not purely GRC/compliance). You need to be able to think structurally about threat modeling and failure modes. You need to be able to read code, understand infrastructure, and evaluate technical controls, not just write policies.
Direct experience with security research, threat modeling, or offensive security.
Comfortable working in a small, fast-moving team, and comfortable owning ambiguous, open-ended research questions.
Strong written communication this role produces threat models, security levels, and failure mode documentation that need to be clear and precise
Nice-to-haves
Experience with AI/ML systems security, LLM security, or AI control research.
The field is young enough that deep experience here is rare, but any exposure significantly reduces ramp-up time.
Detection engineering, SOC, or incident analysis experience.
A part of this role is judging whether flagged agent behavior is genuinely malicious, and people who have triaged real-world alerts might ramp much faster.
Familiarity with insider threat programs or insider risk frameworks.
The mental model of "the coding agent is a potentially malicious insider" is useful for this role and someone who has worked on insider threats will pick it up faster.
Red teaming or offensive security background.
Useful for the Watcher red-teaming responsibilities and for thinking adversarially about failure modes.
Formal AI safety research background.
Helpful but not necessary. We need security practitioners who can learn the AI safety context, not AI safety researchers who need to learn security.
Explicitly not required
Management experience.
This is an IC role, at least initially.
Specific certifications (CISSP, etc.).
We care about demonstrated ability, not credentials.
We want to emphasize that people who feel they don’t fulfill all of these characteristics but think they would be a good fit for the position, nonetheless, are strongly encouraged to apply.
BENEFITS
This role offers market competitive salary, equity, and competitive benefits.
Salary:
San Francisco
: $204,000 – $385,000;
London
: £136,000 – £258,000.
Flexible work hours and schedule
Unlimited vacation
Unlimited sick leave
Up to 6 months of paid parental leave
Comprehensive health, dental and vision insurance
Retirement savings with competitive employer matching (e.g. 401(k) for US employees)
Lunch, dinner, and snacks are provided for all employees on workdays
Paid work trips, including staff retreats, business trips, and relevant conferences
A yearly $1,000 (USD) professional development budget
Relocation support and visa fees (if applicable)
LOGISTICS
Time Allocation
: Full-time
Location
: This is an in-person role working out of our London or San Francisco office. We offer flexible working hours and some wfh arrangements.
Visa sponsorship:
We sponsor visas in both the UK and US. Sponsorship isn't guaranteed for every role or candidate, but if we make you an offer, we'll work with you to find the right visa route.
ABOUT THE TEAM
The product team consists of research scientists: Victor Gillioz, Monika Jotautaitė, Dmitrii Volkov; product engineers: Jeremy Neiman, Zak Walters, Zen van Riel, Srdjan Miletic and Gustavo Bicalho; and our GTM lead: Kyle Dai. Marius Hobbhahn (CEO) advises the team. Furthermore you will interact with our other SWEs and researchers, since we intend to be "our own customer" by using our products internally for our research work. You can find our full team here.
ABOUT APOLLO RESEARCH
The rapid rise in AI capabilities offers tremendous opportunities, but also presents significant risks. At Apollo Research, we're primarily concerned with risks from Loss of Control, i.e. risks coming from the model itself rather than e.g. humans misusing the AI. We're particularly concerned with deceptive alignment / scheming, a phenomenon where a model appears to be aligned but is, in fact, misaligned and capable of evading human oversight.
We work on the science of scheming, detection of scheming (e.g. building evaluations), and scheming mitigations (e.g. anti-scheming). We also work on control and monitoring research (see our scalable monitoring agenda). We work closely with many frontier AI companies, such as OpenAI, Anthropic, Google, Meta, Thinking Machines and others, e.g. to test their models and collaborate on the science of scheming. At Apollo, we aim for a culture that emphasizes truth-seeking, being goal-oriented, giving and receiving constructive feedback, and being friendly and helpful. If you're interested in more details about what it's like working at Apollo, you can find more information here.
We also build a coding agent security product called Watcher that secures agent deployments in companies. Our goal is to reduce the probability of catastrophic incidents by securing coding agents, learning about their real-world risks, and publishing our research on how to build these control systems most effectively.
Equality Statement: Apollo Research is an Equal Opportunity Employer. We value diversity and are committed to providing equal opportunities to all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
HOW TO APPLY
Please complete the application form with your CV. The provision of a cover letter is neither required nor encouraged. Please also feel free to share links to relevant work samples.
About the interview process: Our multi-stage process includes a screening interview, a take-home test (3 hours), 3 technical interviews, and a final interview with Marius (CEO). There are no leetcode-style general coding interviews. You may use AI tools on the take-home; we judge the result the way we'd judge any contributor's work, so you are responsible for the quality of everything you submit. If you want to prepare, we suggest building simple monitors for coding agents and running them on your own Claude Code / Cursor / Codex / etc. traffic.
Your Privacy and Fairness in Our Recruitment Process: We are committed to protecting your data, ensuring fairness, and adhering to workplace fairness principles in our recruitment process. To enhance hiring efficiency, we use AI-powered tools to assist with tasks such as resume screening. These tools are designed and deployed in compliance with internationally recognized AI governance frameworks. Your personal data is handled securely and transparently. All resumes are screened by a human and final hiring decisions are made by our team. If you have questions about how your data is processed or wish to report concerns about fairness, please contact us at info@apolloresearch.ai.
Location: London & San Francisco
Workplace: onsite
THE OPPORTUNITY
Join our new AGI safety product team and help transform AI control research into practical tools that directly reduce risks from AI. As an Research Scientist (Control), you’ll work closely with Marius (CEO & currently leads the monitoring efforts), other control researchers and product engineers.
We are currently building Watcher, a monitoring tool for coding agents. Our monitoring research agenda attempts to translate compute into safety at scale. You will join a small team and will have significant ability to shape the team & tech, and have the ability to earn responsibility quickly.
You will like this opportunity if you're passionate about using empirical research to make AI systems safer in practice. You enjoy the challenge of translating theoretical AI risks into concrete detection mechanisms. You thrive on rapid iteration and learning from data. You want your research to directly impact real-world AI safety.
KEY RESPONSIBILITIES
TLDR:
you will design & implement control protocols (see e.g.
[Greenblatt et al, 2023]
) and test them on real-world production systems at scale.
Research & Development
Design and conduct experiments to test monitor effectiveness across different failure modes and agent behaviors
Build and maintain evaluation frameworks to measure progress on monitoring capabilities
Build and maintain high-quality datasets to train and test monitors on
Iterate on monitoring approaches based on empirical results, balancing detection accuracy with computational efficiency
Contribute newly discovered coding agent failure modes to Apollo's shared failure mode library (owned by the AI Security & Control Researcher/Engineer) as they surface during monitor design, evaluation, and iteration
Stay current with research on AI safety, agent failures, and detection methodologies
Stay current with research into coding security and safety vulnerabilities
Fine-tuning & Monitor Development
Fine-tune open-source models to create efficient monitors for high-volume production environments
Design and build agentic monitoring systems that autonomously investigate logs to identify both known and novel failure modes
Incorporate adversarial findings from red-teaming campaigns into monitor design and evaluation, closing the loop between attack and defense
JOB REQUIREMENTS
Must-haves
2+ years of experience conducting empirical research with large language models or AI systems
Strong experience with AI coding agents. For example, having extensively used and compared frontier coding agents, or having designed / developed coding agents
Experience with LLM-as-a-judge setups or AI monitoring more broadly
Experience designing and running experiments, analyzing results, and iterating based on empirical findings e.g. prompting, scaffolding, agent design, fine-tuning, or RL
Strong Python programming skills
Demonstrated ability to work independently on open-ended research problems
Good-to-haves
Familiarity with AI safety concepts, particularly agent-related risks
Familiarity with computer security, e.g. security testing and secure system design
Experience fine-tuning language models or working with smaller open-source models
Previous work building developer tools or monitoring systems
Publications or contributions to AI safety or ML research
Experience with production log systems or production log analysis
We want to emphasize that people who feel they don't fulfill all of these characteristics but think they would be a good fit for the position nonetheless are strongly encouraged to apply.
REPRESENTATIVE PROJECTS
Hierarchical monitoring for coding agent security
: Design a multi-layer monitoring system for detecting security vulnerabilities introduced by coding agents. Start by cataloging common security failure modes (e.g., hardcoded credentials, SQL injection vulnerabilities, insecure API calls). Build specialized monitors for each category, then create a hierarchical system where fast, efficient first-pass monitors flag potentially problematic code for deeper investigation by more sophisticated monitors.
Design a backtesting strategy for Watcher:
Validate the system on synthetic test cases and real agent outputs, iterating to optimize the tradeoff between detection rates and false positives while maintaining low latency for most monitoring decisions.
Fine-tune an open-source model to be a great monitor:
Take an open-source model and fine-tune it on our large dataset of coding agent failures with high-quality ground truth labels. Test different fine-tuning techniques and measure generalization to our held-out data. Compare against prompted baselines on accuracy, cost and latency. The goal is to fine-tune models to lift the pareto frontier of monitors.
BENEFITS
This role offers market competitive salary, equity, and competitive benefits.
Salary:
San Francisco
: $204,000 – $385,000;
London
: £136,000 – £258,000. We will be looking to meaningfully raise salaries soon.
Flexible work hours and schedule
Unlimited vacation
Unlimited sick leave
Up to 6 months of paid parental leave
Comprehensive health, dental and vision insurance
Retirement savings with competitive employer matching (e.g. 401(k) for US employees)
Lunch, dinner, and snacks are provided for all employees on workdays
Paid work trips, including staff retreats, business trips, and relevant conferences
A yearly $1,000 (USD) professional development budget
Relocation support and visa fees (if applicable)
LOGISTICS
Time Allocation
: Full-time
Location
: This is an in-person role working out of our London or San Francisco office. We offer flexible working hours and wfh arrangements.
Visa sponsorship:
We sponsor visas in both the UK and US. Sponsorship isn't guaranteed for every role or candidate, but if we make you an offer, we'll work with you to find the right visa route.
ABOUT THE TEAM
The product team consists of research scientists: Victor Gillioz, Monika Jotautaitė, Dmitrii Volkov; product engineers: Jeremy Neiman, Zak Walters, Zen van Riel, Srdjan Miletic and Gustavo Bicalho; and our GTM lead: Kyle Dai. Marius Hobbhahn (CEO) advises the team. Furthermore you will interact with our other SWEs and researchers, since we intend to be "our own customer" by using our products internally for our research work. You can find our full team here.
ABOUT APOLLO RESEARCH
The rapid rise in AI capabilities offers tremendous opportunities, but also presents significant risks. At Apollo Research, we're primarily concerned with risks from Loss of Control, i.e. risks coming from the model itself rather than e.g. humans misusing the AI. We're particularly concerned with deceptive alignment / scheming, a phenomenon where a model appears to be aligned but is, in fact, misaligned and capable of evading human oversight.
We work on the science of scheming, detection of scheming (e.g. building evaluations), and scheming mitigations (e.g. anti-scheming). We also work on control and monitoring research (see our scalable monitoring agenda). We work closely with many frontier AI companies, such as OpenAI, Anthropic, Google, Meta, Thinking Machines and others, e.g. to test their models and collaborate on the science of scheming. At Apollo, we aim for a culture that emphasizes truth-seeking, being goal-oriented, giving and receiving constructive feedback, and being friendly and helpful. If you're interested in more details about what it's like working at Apollo, you can find more information here.
We also build a coding agent security product called Watcher that secures agent deployments in companies. Our goal is to reduce the probability of catastrophic incidents by securing coding agents, learning about their real-world risks, and publishing our research on how to build these control systems most effectively.
Equality Statement: Apollo Research is an Equal Opportunity Employer. We value diversity and are committed to providing equal opportunities to all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
HOW TO APPLY
Please complete the application form with your CV. The provision of a cover letter is neither required nor encouraged. Please also feel free to share links to relevant work samples.
About the interview process: Our multi-stage process includes a screening interview, a take-home test (3 hours), 3 technical interviews, and a final interview with Marius (CEO). There are no leetcode-style general coding interviews. You may use AI tools on the take-home; we judge the result the way we'd judge any contributor's work, so you are responsible for the quality of everything you submit. If you want to prepare, we suggest building simple monitors for coding agents and running them on your own Claude Code / Cursor / Codex / etc. traffic.
Your Privacy and Fairness in Our Recruitment Process: We are committed to protecting your data, ensuring fairness, and adhering to workplace fairness principles in our recruitment process. To enhance hiring efficiency, we use AI-powered tools to assist with tasks such as resume screening. These tools are designed and deployed in compliance with internationally recognized AI governance frameworks. Your personal data is handled securely and transparently. All resumes are screened by a human and final hiring decisions are made by our team. If you have questions about how your data is processed or wish to report concerns about fairness, please contact us at info@apolloresearch.ai.
Location: Tokyo, Japan
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact.
You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role.
WHAT YOU'LL ACHIEVE
- Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion
- Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business
- Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the opportunity for flat and at-risk renewals
- Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews
- Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion
- Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered
- Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system
- Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base
SKILLS YOU'LL NEED TO BRING
- 5+ years of experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment
- Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans
- Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows
- Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy
- Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes
- Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems
- You’re obsessed with AI, constantly building with the newest tools and learning new ways of working
- Native level Japanese, business level English
NICE TO HAVES
- Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software
- Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path
- Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams
- Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy. https://dev.notion.so/Notion-Global-Recruiting-Privacy-Policy-a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Job Location: Singapore
What you will do as a Senior Customer Engineer
The Senior Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: 7+ years of experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
This role requires frequent travel to Vietnam and direct engagement with Vietnamese speaking clients. Fluency in Vietnamese is preferred.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Job Location: Singapore
What you will do as a Senior Customer Engineer
The Senior Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: 7+ years of experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
This role requires frequent travel to Indonesia and work directly with clients communicate in Bahasa Indonesia. Fluency in Bahasa Indonesia is preferred.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Flexible
Workplace: Hybrid
Job Title: Software Engineer
Department: Engineering & Product Development
Reports to: Engineering Lead
Location: Flexible
About Codex
Codex is building the infrastructure for stablecoin-based cross-border payments — moving money faster, cheaper, and more transparently than the legacy financial system. Backed by Circle, Coinbase, Dragonfly, Wintermute, and Cumberland, we're a small team solving hard problems at the intersection of crypto and global payments.
The Role
You'll own Codex's financial partner integrations end-to-end — from API contract and webhook design through to reconciliation and production hardening — and build the automation layer that makes our trading and treasury operations increasingly self-running.
This is a high-ownership role at the infrastructure layer of the business. You'll be adding new payment rails, eliminating manual operational workflows, and designing systems that handle real money reliably across fiat and crypto rails. You'll work directly with the founders and Engineering & Product Development team, and closely with Compliance, Operations, and Financial Partnerships.
Responsibilities
Financial Partner Integrations
- Own integrations with banks, payment providers, and liquidity venues end-to-end — from API contract and webhook design through to production hardening and reconciliation
- Build integrations that are robust to vendor reality: incomplete documentation, schema changes without warning, and validation rules that shift post-go-live
- Build messaging / notification systems with signature verification and replay protection; pin schemas against real sandbox behaviour; design for failure at every layer
- Maintain and evolve the reconciliation layer across all connected payment rails — fees, settlement windows, and exception handling as first-class concerns
Operational Automation
- Identify manual workflows in onboarding, compliance, and back-office operations and systematically replace them with product and automation
- Enable self-service for internal ops teams and customers, reducing engineering dependency for routine operational tasks
- Work closely with Compliance and Operations to understand where the friction is and build the tooling that removes it
Treasury & Liquidity Automation
- Design and build the automation layer for Codex's trading and treasury operations — automated position management, liquidity routing, and risk controls
- Design for failure: clear handling of automated decision failures, position unwinding, and safe degradation
Engineering Standards
- Set and maintain the engineering standard for how payment integrations are built at Codex — idempotency, audit trails, fail-closed design, exact decimal arithmetic, and deterministic durable orchestration
- Mentor engineers on the hard parts of money movement systems
- Continuously design and build for security, hardening our systems
- Ship and critically review AI-assisted code with the judgement to identify plausible but incorrect output or output detrimental to a product’s long-term health and sustainability
What We're Looking For
- 6 to 10+ years of backend engineering experience in cross-border payments, stablecoins, FX infrastructure, or crypto custody (Senior profiles are also considered favourably)
- Production experience with both crypto rails (on-chain settlement on major networks like Ethereum, Tron and Solana; bridging major stablecoins; DeFi protocols) and fiat rails (SWIFT, SEPA, local schemes such as FPS or CHATS)
- Must-have: Production experience with durable workflow orchestration — Temporal strongly preferred. Includes deterministic replay, safe versioning of live workflows, idempotency keys, and compensation logic
- Must-have: Strong TypeScript/Node and Postgres in a money context — fail-closed design, exact decimal arithmetic, append-only audit trails
- Must-have: Hands-on third-party API integration experience, including vendors with incomplete documentation, webhook reliability requirements, and schema instability
Location: Torre Annunziata, Italy
D-ploy is a leading
IT
and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Role overview:
Provide onsite support for OT and automation systems, including PLC, SCADA, HMI, communication modules, and related industrial control systems. The role focuses on troubleshooting, incident resolution, system recovery, patching, backups, and compliant change execution in line with site QMS and GAMP 5 requirements.
Responsibilities
Support OT systems, incidents, service requests, and change management activities
Troubleshoot PLC, SCADA, OPC/PI, and industrial communication issues
Work with Siemens environments: TIA Portal, WinCC, Step 7, Step 5
Support Siemens PLC systems and automation infrastructure
Support Beckhoff automation systems (optional)
Support DeltaV systems and automation components (optional)
Analyze PLC CPU and communication diagnostics
Resolve software, firmware, configuration, and communication issues
Perform firmware, memory, and module health checks
Support OT patching, firmware upgrades, and software updates
Restore system communication and perform recovery actions
Support PLC programming modifications and control logic adjustments
Configure and maintain HMI/SCADA applications
Participate in commissioning, FAT, SAT, and validation activities
Support automation projects, upgrades, and system integrations
Trace I/O and field signals using E&I drawings and technical documentation
Perform OT backups, restore procedures, and disaster recovery support
Maintain validated system baselines and technical documentation
Execute and document changes according to QMS/GAMP 5 procedures
Coordinate with Engineering, Automation, IT, Production, Quality, OEMs, and vendors
Support OT cybersecurity, access control, and system hardening activities
Requirements
Experience with OT, industrial automation, or control systems environments
Strong knowledge of PLC and SCADA systems
Hands-on experience with Siemens TIA Portal, WinCC, and Step 7
Experience with Step 5, Beckhoff, or DeltaV is an advantage
Knowledge of industrial communication protocols such as OPC, PI, Ethernet/IP, Profinet, and Profibus
Understanding of PLC CPUs, I/O modules, firmware, and diagnostics
Experience with OT patching, backups, restore procedures, and change control
Ability to read E&I drawings, loop diagrams, I/O lists, and network diagrams
Experience in GMP/GxP or validated environments
Understanding of GAMP 5 and QMS processes
Familiarity with OT cybersecurity concepts
Strong troubleshooting and documentation skills
Ability to support production-critical systems onsite
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Is
IT
in your DNA?
Location: Remote
Commercial Director
About the company:
In the coming decades, demand for critical minerals such as copper, lithium, and cobalt will continue to grow. These minerals are needed to build electric infrastructure, vehicles, data centers, and electronics. However, the mining industry is making 10x fewer discoveries per dollar spent on exploration compared to 30 years ago because the easy-to-find, near surface deposits have largely been discovered.
KoBold was founded to be the first AI native mineral exploration, mine development, and technology development company. Our goal is to turn mineral exploration into a repeatable science to discover the minerals the world needs—by integrating artificial intelligence, human intelligence, and new technology. Our multidisciplinary teams of data scientists, engineers, and geologists work together to build data systems, design new sensors, and establish industry-leading workflows to develop and test subsurface predictions on our exploration projects.
Our first discovery, Mingomba, is a high-grade copper deposit in Zambia, found after spending materially less than industry average. We are developing Mingomba with the same technical rigor that we apply to exploration. The Mingomba team brings together mine and processing engineers, geologists, data scientists, software engineers, and community, health & safety, construction, and operations specialists. By combining industry knowledge and cutting edge technology, we are developing Mingomba into a world class project that has safer and more predictable outcomes for ourselves, partners, and communities. It is expected to create thousands of good jobs for generations.
KoBold runs exploration programs in eight countries, all with the potential for another discovery.
KoBold is privately held; investors include institutional asset managers T. Rowe Price and Canada Pension Plan Investments; technology venture capitalists Andreessen Horowitz, Breakthrough Energy Ventures, BOND Capital, Durable Capital, StepStone, and Standard Investments; and strategic natural resources companies BHP and Mitsubishi.
About the role
This is a senior commercial leadership role for the development of a significant Copper mining complex in Zambia. The Mingomba deposit contains over 10 million tonnes of copper more than half of which exceeds 6% grade. This role will help turn that world class deposit into a world class mine.
The Commercial Director establishes the commercial strategy, contracting approach, procurement and market engagement plan, and contractor management disciplines required to deliver the Mingomba project safely, competitively, and predictably. The role owns the commercial pathway from PFS and engineering delivery through package strategy, tendering, negotiation, award, contract administration, contractor performance, transition to operations and commercial close out. The Mingomba project is expected to require capital expenditure of more than US$2 billion, so the role requires a commercial leader who has built and run major-project commercial functions before.
What this role is accountable for delivering
This role provides the strategic commercial leadership for a significant greenfield project by setting the commercial direction, developing and implementing the strategies that flow from it and building and directing the team that delivers them. The successful candidate will be measured on:
A commercial strategy — delivery model, contracting approach, market engagement, and packaging — approved through project governance, delivered on schedule, and updated as conditions change.
A capable, high performing contracting, procurement and supply chain team built, developed and directed to deliver the targets with clear accountabilities and growing local capability
Major packages tendered and awarded to the baseline schedule with no critical path slippage attributable to procurement or contract formulation
Final contract outlays within the agreed band of the approved estimate, with commitments, cost exposure and forecasts visible to the project and finance at all times.
Claims and variation exposure quantified, contained and actively managed with no material unresolved disputes at handover to operations
Local content targets met with auditable evidence of local supplier participation and capability development
A procurement and contracting function that passes independent commercial audits and stage gate review without material qualification
A clean integrity record with no sanctions, bribery or conflict of interest findings in the supply chain and contracting workflows.
Responsibilities
Commercial governance and routines: Establish the commercial policies, approval thresholds, procurement gates, contract governance, tender review cadence, award recommendations, change controls, claims controls, and vendor management routines needed to support safe, competitive, and predictable project delivery.
Project delivery model and contracting options: Develop the project delivery model and contracting strategy (EPC, EPCM, design-and-build, owner-managed, or hybrid), assessing each option against risk, cost, schedule, market capacity, local content, and value for money
Commercial leadership and decision support: Lead commercial inputs into the project, executive forums and technical committees ensuring that contracting and procurement status, market intelligence and feedback, contractor risks, cost exposure, and package readiness are visible and early enough for management action.
Interface with engineering: Partner with the Senior Engineering & Integration Manager under a defined split of authority (engineering responsible for design authority and technical bid evaluation). The Commercial Director is responsible for commercial evaluation, contract formation and administration, with a single joint change control process spanning technical and commercial impacts.
Commercial roadmap and readiness: Develop the commercial plan for engineering, construction, and transition to operations. Lead contractor intelligence and prequalification activities, establish commercial and procurement delivery plans, and identify long-lead commitments and critical award milestones to support efficient project delivery.
Procurement, sourcing and contracting: Lead market engagement and package strategy implementation inclusive of tendering, negotiation, award, and contract formation for major packages, including engineering, construction management and delivery services, long-lead equipment, logistics, and site services.
Supply chain and logistics: Oversee supply chain execution and logistics strategy, including cross-border movement into Zambia, customs interfaces, freight forwarding, expediting, critical-path equipment delivery, logistics contractor performance, and contingency planning for high-risk routes and packages.
Local contractor engagement and local content: Own the local contractor engagement and local content strategy, including supplier mapping, capability assessment, package design, tender access, mentoring, joint-venture pathways, performance expectations, and reporting.
Cost control & forecasting: Partner with Finance on budgeting, forecasting, commitments, and cost discipline.
Risk & performance management: Provide systematic oversight of contractor performance management and commercial risk (market, forex movement, geopolitical, contractor claims, variations, and disputes), including the implementation of integrated, cross-functional frameworks alongside project management and controls to provide comprehensive oversight and ability proactively flag and mitigate any deviation to plans.
Insurance and risk transfer: Shape and place the project insurance program (construction all risks, marine cargo, delay in start up) in accordance with corporate insurance and align contractual risk allocation with insurance coverage.
Team & partner management: Lead the contracting, procurement and supply chain team and build ethical, values aligned supplier partnerships.
Qualifications
15+ years of commercial leadership experience on multi-billion dollar mining, oil and gas, infrastructure, or large industrial projects, including direct accountability for commercial strategy, market engagement, procurement, contracting, contractor management, and project outcomes.
Demonstrated success forming and implementing high-value EPC, EPCM, design-and-build, engineering services, drilling, construction, logistics, and long-lead equipment contracts on major capital projects, including experience in Africa and direct involvement from package strategy through negotiation, award, administration, claims, variations, and close-out.
Deep working knowledge of major construction contract structures (including FIDIC and NEC forms), contracting models, risk allocation, payment mechanisms, incentives, securities, warranties, limits of liability, change management, claims, dispute resolution, and contractor performance remedies.
Track record developing local supplier and contractor capability in Africa, Asia, or Latin America, with evidence of measurable outcomes such as increased local participation, improved contractor performance, stronger compliance, safer execution, or reduced delivery risk.
Experience working with Chinese suppliers, contractors, and equipment manufacturers will be advantageous, including market engagement, tendering, negotiation, contract formation, technical-commercial alignment, expediting, performance management, and executive-level issue resolution.
Proven ability to design and implement commercial systems, governance, and reporting for major projects.
Strong business judgement, ethical leadership, and a commitment to transparency.
Experience building and leading multi-disciplinary teams.
Recognized qualifications in Quantity Surveying, Construction Law, Business, engineering, supply chain, or related field; advanced degree preferred.
Ability and willingness to travel internationally to Zambia, with anticipated travel of 90+ days per year.
KoBold Metals is an equal opportunity workplace and an affirmative-action employer. We are committed to equal employment opportunities for people of any race, color, ancestry, religion, sex, marital status, national origin, age, citizenship, or disability.
Location: Global with Africa or Europe (preferred) otherwise North America.
Location: Remote (Singapore)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
Tailscale is looking for a Director, APAC Go-to-Market to build and lead our GTM business in Asia Pacific, starting from Singapore.
APAC represents an important growth opportunity for Tailscale. We have strong conviction in the region and are looking for a leader who can turn that opportunity into a meaningful, durable business: building pipeline and revenue, developing a strong partner ecosystem, winning strategic customers, and building the team we need to scale.
We are looking for someone who has built a region before and wants to do it again from scratch. You will set the APAC go-to-market strategy, determine where and how we invest, recruit and lead our initial regional team, and be directly accountable for commercial results. You will have significant autonomy to determine what Tailscale needs to win in the region.
You will also be a hands-on commercial leader. You’ll spend time with customers and partners, help shape and close our most important opportunities, and develop a deep understanding of how technology companies need to go to market differently across APAC. You’ll bring those insights back to our global Sales, Marketing, Product, and Engineering teams and help Tailscale become a truly global company.
In this role, you will be able to hire the team you need to succeed. We suspect that will include Sales Development, Account Executives, Solutions Engineering, Customer Engineering, and Partner Marketing, but ultimately we will be open to your recommendation based on expertise. These hires will report directly to you with dotted lines to functional departments in North America and EMEA. You’ll lead that team as a region, while working closely with their functional counterparts elsewhere at Tailscale. This role will report to Tailscale’s President, Kevin Kotecki.
Key Responsibilities
Own the APAC number.
You will be accountable for regional pipeline creation and revenue growth. Establish clear targets, build the plan to reach them, maintain strong forecasting and pipeline discipline, and continuously adjust our approach based on what the data and the market tell us.
Build and execute Tailscale’s APAC go-to-market strategy.
Determine which markets, customer segments, use cases, and routes to market offer the greatest opportunity for Tailscale. Translate global company strategy into a focused regional plan while recognizing that what works in North America or Europe will not always work in APAC.
Build a high-performing regional GTM organization.
Recruit, lead, and develop exceptional sellers and other customer-facing talent in the region. Build a team that operates as one APAC organization while remaining tightly connected to its global functional counterparts. Create the culture, operating rhythms, and accountability required for a small regional team to move quickly and perform at a high level.
Lead from the front with customers.
Personally engage in Tailscale’s most important opportunities in the region. Build relationships with senior technical and business leaders, help the team navigate complex enterprise sales cycles, and serve as executive sponsor for strategic customers. Stay close enough to the market to know why we are winning, why we are losing, and what needs to change.
Build Tailscale’s presence in the region.
Establish Tailscale as a credible and increasingly visible technology company in APAC. Represent Tailscale with customers, partners, at industry events, and within the broader technology ecosystem. Develop the relationships and market intelligence that allow us to identify opportunities earlier than we otherwise would.
Be the voice of APAC inside Tailscale.
Build a strong point of view on regional customers, competitors, partners, buying behavior, and market dynamics. Bring that perspective into company decisions about product, packaging, marketing, partnerships, and future investments.
Build the region for the long term.
We expect the shape of our APAC organization to evolve considerably. Identify what capabilities and investments we need next, make thoughtful resource tradeoffs, and build systems that can scale beyond the first phase of the Singapore office.
What We Are Looking For
Significant experience in enterprise technology go-to-market, with meaningful experience leading Sales or a broader GTM organization across APAC.
You have done this before
.
You have helped build or materially scale an APAC business rather than only operating within an already mature regional organization.
A proven track record of owning and exceeding meaningful pipeline and revenue targets in a B2B technology business.
Deep familiarity with the APAC technology market and experience operating successfully across multiple countries and cultures, with particularly strong knowledge of Singapore and Southeast Asia.
Established relationships within the regional channel and partner ecosystem, along with a track record of turning those relationships into measurable commercial outcomes.
A strong network of exceptional GTM talent in the region. You know what great sellers and SEs look like and have demonstrated that you can attract them to work with you.
Experience leading complex enterprise opportunities personally. You are comfortable moving from regional strategy and forecasting into a customer meeting or deal review and materially improving the outcome.
Experience selling highly technical products to sophisticated buyers. Experience with infrastructure, networking, security, developer tools, cloud, or adjacent enterprise technology is particularly relevant.
Strong commercial judgment and analytical ability. You understand pipeline mathematics, forecasting, unit economics, market prioritization, and where to invest limited resources to produce the greatest return.
Strong cross-functional leadership skills. You can lead a regional team while partnering effectively with global Sales, Marketing, Product, Engineering, Customer Success, Finance, and Operations teams that you do not directly manage.
Excellent written and verbal communication and strong executive presence with customers, partners, candidates, and internal leaders.
A builder’s mindset. You are comfortable with ambiguity, limited infrastructure, and changing plans, and you know how to introduce enough process and structure to improve execution without slowing the organization down.
High agency and low ego. You are willing to personally do the work required to establish the region while simultaneously building an organization that will eventually make you less central to every decision.
A strong perspective on how technology GTM is changing in the age of AI and what those changes mean for winning customers and building partnerships in APAC.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote or Mississauga
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary:
The Market Insights Manager is an individual contributor responsible for executing the market research and competitive intelligence that informs PointClickCare’s product, marketing, and go-to-market decisions. This role maintains continuous competitive monitoring, builds competitor profiles and market trend analyses, and produces the reports, dashboards, and presentation materials that carry findings to cross-functional partners and contribute to leadership readouts.
This role also independently designs and runs standard qualitative studies — in-depth interviews — and supports the design and analysis of quantitative studies such as surveys, MaxDiff, and pricing research.
Success in this role requires analytical rigor, methodological curiosity, clear written and verbal communication, and the organization to manage several concurrent projects.
Key Responsibilities:
Foster a Customer-Centric Culture:
Advocate for a customer-focused approach throughout the organization by promoting the voice of the customer and enhancing primary research capabilities.
Execute Research Projects:
Assist in designing, implementing, and managing market research studies utilizing qualitative and quantitative methods, such as surveys and focus groups, to gather insights on customer needs, market trends, and competitive activity.
Methodology Development:
Contribute to the development and refinement of research methodologies and best practices to enhance the quality and effectiveness of research efforts.
Data Collection and Analysis:
Gather, organize, and analyze data from various sources, including qualitative interviews, discussions, surveys, and industry publications, using both basic and advanced tools like Excel, SPSS, or AI-based solutions.
Reporting and Insights:
Create reports, dashboards, and presentations that clearly communicate findings and actionable insights to internal teams and stakeholders, aiding in marketing and product strategy decisions.
Presentation Skills:
Deliver findings and recommendations to senior leadership and stakeholders through engaging presentations.
Quality Assurance:
Maintain data accuracy and integrity by overseeing research administration, paying close attention to detail, and properly managing confidential or regulated information.
Support Senior Staff:
Provide logistical and analytical assistance to senior research or insights managers by conducting background research, drafting survey and discussion guides, and more.
Project Management:
Oversee project timelines, document research processes, assist with scheduling, and maintain organized research files.
Innovation and Trends:
Stay updated on emerging research technologies and methodologies to innovate research practices and enhance the quality of insights.
Required Skills & Qualifications:
5 years hands-on experience within the market research industry, collecting and analyzing data, reporting and presenting findings within the healthcare industry
Advanced analytical skills, including experience with statistical modeling and ability to integrate disparate data sources
Advanced storytelling and presentation skills; ability to translate complex concepts and methodologies into easily understood language
Expertise with Excel, PowerPoint, PowerBI, and AI solutions
Highly motivated, results-driven person, who works effectively in a collaborative, fast-paced environment
Bachelors or advanced degree in business, mathematics, or the sciences
Should have understanding of conjoint, Max Diff, price elasticity, concept testing, and other such research types.
Should have experience managing complex market research studies such as brand health and brand equity trackers
Preferred Experience:
Has a deep understanding of the healthcare industry/sector including experience with LTPAC, Acute and/or Payer audiences.
Previous experience working successfully in a SaaS organization
Experience with a wide array of new product, brand, advertising and customer segmentation research methodologies
#LI-TW1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $79,000 - $99,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: United States
Become a Speaker at Talentuch HR Community Webinars
Share Your Expertise with a Global Audience
Talentuch is looking for experienced professionals to join our webinar series as guest speakers.
Our webinars bring together
HR leaders, Talent Acquisition professionals, recruiters, hiring managers, business owners, consultants, and people leaders from around the world
to discuss practical solutions, emerging trends, and real-world experiences.
Whether you are an HR executive, business leader, consultant, entrepreneur, coach, researcher, technology expert, or industry specialist, we would love to hear your perspective.
We welcome speakers from all countries, industries, and professional backgrounds.
Topics We Are Looking For
Talent Acquisition & Recruitment
Global hiring strategies
Recruitment process optimization
Employer branding
Talent intelligence
Candidate experience
Recruitment analytics
Human Resources
HR leadership
Employee engagement
Performance management
Learning & Development
Compensation and benefits
Organizational culture
Future of Work
AI in HR and recruiting
Workforce planning
Remote and hybrid work
Change management
Business Leadership
Scaling organizations
Building high-performing teams
Entrepreneurship
Business growth strategies
Executive leadership
Technology & Innovation
HR technology
Automation
Digital transformation
Data-driven decision making
We are also open to other educational topics that can help HR professionals, recruiters, hiring managers, business leaders, and entrepreneurs succeed.
Benefits for Speakers
By joining the Talentuch HR Community, you will:
Reach HR leaders, recruiters, hiring managers, and business decision-makers across North America and Europe.
Strengthen your personal and professional brand as a thought leader.
Showcase your expertise, practical experience, and innovative ideas.
Engage directly with attendees through live Q&A sessions and discussions.
Expand your professional network and build new industry relationships.
Receive a recording of your webinar for your own marketing and professional use.
Create opportunities for future speaking engagements, partnerships, consulting projects, and business growth.
Webinar Information
Audience:
HR leaders, recruiters, hiring managers, business owners, and decision-makers from North America and Europe
Language:
English
Presentation:
A slide deck is required. We encourage the use of visuals, charts, examples, and practical frameworks to support audience learning.
Duration:
Approximately 30–45 minutes, including introduction, presentation, and audience Q&A.
Platforms:
LinkedIn Live, Microsoft Teams, and Talentuch's YouTube channel (recording may be published after the event).
Date:
Scheduled based on speaker availability (weekdays).
Speaker Preparation
To ensure a successful webinar, we ask speakers to provide:
A short professional biography
A high-quality professional photo
A preparation call with the Talentuch moderator
Presentation slides for review prior to the webinar
Talentuch manages webinar logistics, attendee registration, promotion, moderation, and post-event publication.
First-Time Speaker?
Don't let a lack of speaking experience stop you from applying.
We can record your session without a live audience and help you prepare every step of the way. Many great experts are first-time speakers, and we are happy to support you.
What Happens Next?
Submit your application.
Our team reviews your topic and experience.
We schedule an introductory call.
Together, we select a webinar topic and date.
Talentuch manages promotion, registration, and event logistics.
Our Mission
Through the Talentuch HR Community, we aim to:
Build a global community of HR leaders, recruiters, hiring managers, and business professionals.
Share practical knowledge, real-world experiences, and actionable tools related to talent acquisition, HR, leadership, and the future of work.
Support organizations hiring internationally and navigating global workforce challenges.
Create meaningful conversations that help professionals learn from one another.
Increase visibility for industry experts and thought leaders who contribute to the community.
About Talentuch
Talentuch is an international recruitment and talent acquisition company helping organizations hire professionals across North America, Europe, LATAM, APAC, and the Middle East.
Through our educational initiatives, we connect HR leaders, recruiters, business professionals, and industry experts worldwide to share knowledge, best practices, and innovative ideas.
Recording Consent
By submitting your application, you acknowledge and agree that webinar sessions may be recorded and published for educational, marketing, and promotional purposes across Talentuch channels.
Join Our Community Today
Ready to share your expertise?
Apply today and become a speaker at Talentuch HR Community Webinars
Talentuch HR Community.
Location: Colombia
At
Talentuch
, we help international companies hire top IT talent through recruitment and RPO solutions.
We are looking for a money-driven
Account Manager
who will work with warm inbound leads and existing clients, close deals, and grow accounts.
This role is ideal for a recruiter who understands hiring managers’ pain points and wants to transition into a commercial role with clear financial motivation. We are ready to take a strong recruiter and help them grow into a full Account Manager position.
If you want to earn more based on your results, this is the right role.
Working with us, you will
Earn commissions on every closed client with a transparent and motivating compensation structure.
Work with inbound leads and real client requests (no cold lead generation focus).
Build long-term client partnerships and increase revenue through account growth.
Communicate with Hiring Managers and decision-makers in the US and Europe.
Learn sales, negotiation, and account growth strategies through onboarding and mentorship.
Get a real career path toward a C-Level position.
Join us if you:
Have experience in IT recruitment/staffing.
Understand the recruitment lifecycle and hiring managers' expectations.
Are confident communicating with decision-makers and leading discovery calls.
Have strong negotiation skills and can handle objections.
Are results-driven and motivated by commission-based earnings.
Have C1 English and can work with US/EU clients.
Key mindset:
Strong ownership and proactive approach
Ability to build long-term client relationships
Structured pipeline management and consistent follow-ups
Your responsibilities
Manage and grow relationships with existing clients.
Handle and qualify inbound leads coming from marketing and referrals.
Run discovery calls, clarify hiring needs, and propose recruitment/RPO solutions.
Lead clients through the sales process and drive deals to contract signing.
Coordinate onboarding and support clients during active hiring projects.
Identify upsell/cross-sell opportunities (new roles, new teams, long-term RPO cooperation).
Maintain pipeline, deal stages, and forecasts in CRM.
Work closely with the CEO, recruiters, and marketing team to ensure strong results.
Keep communication structured and consistent to maximize conversion.
You receive
Competitive base salary and commission with clear upside.
Fully remote work and flexible schedule.
Strong onboarding and training support.
Career growth opportunities.
PTO, sick leave days, and national holidays.
Supportive environment and long-term cooperation.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Overview
We are seeking a Contract Brand Specialist to support the marketing, launch, growth, and live-service operations of MLB The Show Mobile.
This role will be responsible for execution of integrated marketing campaigns, player engagement initiatives, cross-functional projects and asset production, contributing to the ongoing success of the Mobile business.
The ideal candidate is highly organized, passionate about mobile gaming and sports, comfortable working across multiple teams, and eager to grow their skills in brand marketing, live-service operations, and mobile growth strategy.
Responsibilities
Mobile Campaign Execution
Drive the planning and execution of integrated marketing campaigns for MLB The Show Mobile.
Coordinate timelines, assets, approvals, and deliverables across internal and external teams.
Assist with launch campaigns, content updates, seasonal programs, and promotional initiatives.
Maintain campaign trackers, status reports, and project documentation.
Helping create and evolve strategy for marketing of product
App Store & Platform Marketing Support
Coordinate assets, copy, and featuring nominations for event marketing on App Store and Google Play.
Partner with external vendor on App Store Optimization (ASO), including keyword research, metadata updates and localization.
Partner with external vendor on Conversion Rate Optimization (CRO), including test strategy, asset development and execution.
Track platform merchandising, featuring opportunities, and partner programs.
Live Service & Customer Engagement Support
Assist with the execution of live-content marketing campaigns and player engagement initiatives.
Support CRM, lifecycle marketing, retention, and reengagement programs.
Collaborate with product team on in-game messaging, content announcements, and promotional calendars.
Monitor player feedback, community conversations, and emerging opportunities.
Creative & Performance Marketing Support
Assist in the development and trafficking of creative assets across marketing channels.
Support A/B testing efforts for creative assets and app store content.
Collaborate with paid media team to monitor campaign performance data, review takeaways and align on optimizations.
Contribute ideas for improving player acquisition, engagement, and retention.
Cross-Functional Coordination
Partner with cross-functional teams, including paid media, product, analytics, creative, community, CRM, store publishing and external marketing agencies.
Work with insights teams to determine player insights to inform marketing strategy and execution
Track project milestones and communicate status updates to stakeholders.
Ensure marketing materials and deliverables are completed on time and meet quality standards.
Manage asset reviews with studio, legal and licensors, consolidating and applying feedback to gain approval.
Reporting & Market Insights
Monitor holistic marketing performance and deliver ongoing reporting.
Track competitor activity, mobile gaming trends, and sports marketing best practices.
Help identify opportunities to improve campaign effectiveness and player engagement.
Qualifications
Required
2–4 years of experience in mobile app/game marketing
Strong organizational and project management skills.
Excellent written and verbal communication abilities.
Ability to manage multiple projects simultaneously in a fast-paced environment.
Strong attention to detail.
Passion for gaming, sports, and mobile experiences.
Preferred
Experience supporting mobile marketing campaigns.
Familiarity with App Store and Google Play ecosystems.
Experience with ASO/CRO, CRM, lifecycle marketing, or live-service products.
Experience with programmatic media, analytics and campaign reporting.
Knowledge of baseball and MLB The Show.
Experience coordinating creative production workflows.
Success Metrics
Quality and timeliness of campaign execution
Accuracy and completeness of marketing deliverables
Support of live-content and engagement initiatives
Effectiveness of App Store marketing support
Stakeholder satisfaction
Contribution to player acquisition, engagement, and retention efforts
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Singapore
Workplace: Hybrid
ABOUT OPENAI
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We build models and products that help people learn, create, and solve problems, and we work to do so safely and responsibly.
ABOUT THE ROLE
OpenAI is seeking an Onboarding Coordinator to help create a smooth and welcoming onboarding experience for new hires across the Asia-Pacific region. In this role, you will coordinate communications with new employees and hiring managers, manage onboarding schedules and sessions, support in-person onboarding activities, and maintain onboarding resources and documentation to ensure a consistent and effective experience for every new hire.
ACTIVITIES/RESPONSIBILITIES
New Hire & Manager Communications
- Draft and send APAC-specific new hire communications using existing templates, including pre-start logistics, Day 1 welcome notes, Workday reminders, travel guidance, and regionally relevant onboarding information.
- Coordinate manager-facing communications to set clear expectations for Day 1, regional onboarding logistics, and early ramp support.
- Monitor and respond to questions in onboarding-related Slack channels, partnering with IT, Workplace, Recruiting, HRBPs, and People teams to resolve or escalate issues as needed.
- Support communications for hires joining in Singapore, India, Australia, and other APAC locations, ensuring guidance reflects local office readiness, holidays, and operational nuances.
Calendar & Session Management
- Manage calendar invites for APAC onboarding sessions, including Day 1 orientation, IT onboarding, security briefings, culture sessions, and region-specific programming.
- Coordinate onboarding sessions across APAC, ensuring accurate scheduling, time zone alignment, facilitator readiness, and clear new hire instructions.
- Maintain recurring invite logistics, including meeting links, room assignments, presenter coordination, attendance tracking, and recording permissions.
- Support population and upkeep of the 2026 APAC onboarding calendar, reflecting regional start dates, local holidays, office availability, and capacity considerations.
Onsite Partnership & Culture Integration
- Partner closely with Workplace and Facilities teams in Singapore, India, and Australia to support in-person onboarding experiences, including room setup, AV coordination, materials, signage, and day-of execution.
- Work with onsite partners to ensure new hires feel welcomed, connected, and integrated into OpenAI’s culture from Day 1.
- Provide facilitator assistance during in-person sessions to ensure smooth delivery, strong engagement, and a consistent new hire experience across APAC.
- Support local execution needs as new offices come online, helping translate global onboarding standards into regionally relevant experiences.
Internal Pages & Resource Management
- Maintain and update internal onboarding pages, including Notion and OpenHouse, with current APAC-relevant information, including:
- 2026 onboarding dates, deadlines, and regional nuances
- Updated onboarding and culture content aligned to global standards
- APAC IT device guidance, benefits overviews, travel expectations, and location-specific logistics
- Singapore, India, and Australia office guidance as those locations scale
- Archive outdated materials and ensure version control so onboarding resources remain accurate, easy to navigate, and aligned with global People Programs standards.
QUALIFICATIONS
Required
- 8–10+ years of experience in HR, People Operations, HR Operations, or a related field.
- Experience managing or coordinating employee onboarding processes.
- Familiarity with visa processes and the ability to understand basic requirements, processes, and where to obtain support.
- Experience coordinating business travel and related logistics.
- Strong calendar management and coordination skills.
- Strong stakeholder management and communication skills.
- Excellent organizational skills and attention to detail.
- Ability to independently identify what is required, determine the appropriate process or point of contact, and follow through to completion.
- Strong written and verbal English communication skills.
Nice to Have
- Experience working in a technology or fast-paced environment.
- Experience supporting globally distributed or international teams.
- Mandarin or Japanese language skills.
- Experience working with HRIS, onboarding, or other people-related systems.
- Demonstrated ability to quickly learn new tools and processes and pivot as business needs change.
Working Arrangement
- Hybrid: 3 days per week in the office.
- Team's core in-office days are Monday, Tuesday, and Wednesday (MTW).
Ireland, Dublin
Munich
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ОфисLondon & San Francisco; Relocation support and visa fees (if applicable)
ОфисLondon & San Francisco; Relocation support and visa fees (if applicable)
middleTokyo, Japan
seniorГеография найма не уточнена
seniorГеография найма не уточнена
ГибридГеография найма не уточнена
Torre Annunziata, Italy
УдалённоГеография найма не уточнена
УдалённоRemote (Singapore)
УдалённоRemote or Mississauga
УдалённоUnited States
United States, San Mateo, CA
ОфисSan Francisco, CA; New York, NY
ГибридSingapore; Coordinate onboarding sessions across APAC, ensuring accurate scheduling, time zone alignment, facilitator readiness, and clear new hire instructions