Location: Santa Ana, El Salvador
LANGUAGE ACCESS ADMINISTRATOR
The language access oversees implementation of the following tasks:
Develop action plans to increase productivity.
Outline measures to ensure quality and interpreters performance.
Maintain a regularly updated date base of all interpreter’s productivity.
Oversee personnel and performance of interpreters.
Data analysis and report writing.
Comply with KPIs.
Desirable qualifications:
Strong English skills.
Proficient in Microsoft Office, Power BI.
Effective communication and organizational skills.
Must be well organized and detail oriented with the ability to adhere to strict project timelines and deadlines.
Excellent interpersonal skills.
Education:
System Engineer, Bachellor Degree in English Language, Bachellor Degree in Computer Science.
Location: San Antonio, TX, United States
American Sign Language (ASL) - US-Based Interpreter
Language: American Sign Language (ASL)
We are currently looking for ASL interpreter. An ASL interpreter will provides sign language interpretation services in a variety of settings, including working with a variety of individuals who are deaf, deafened, hard of hearing and/or oral, empowering individuals to advocate for themselves and their needs.
Candidate Qualifications:
Fluency in English and American Sign Language (ASL)
Minimum 1 year interpretation experience preferred
Interpreter certification (RID – CDI)
Understanding of deaf culture, social experiences of deaf and hard of hearing persons, history of education for students who have various levels of hearing loss, and current pedagogical trends for Proven interpersonal skills when working with deaf and hearing impaired persons, communication service providers, instructors and administrators
Proficient computer skills including word processing, spreadsheets, email, electronic scheduling and internet
Excellent written communication skills
Ability to work independently and within a team
Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
Your responsibilities:
Effectively interpret between American Sign Language (ASL) and spoken English
Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements
Adhere to guidelines for NAD-RID Code of Professional Conduct
Accurately complete assigned tasks/duties, projects and paperwork promptly and within approved guidelines
Possess the ability to quickly learn and implement new and changing technologies
Possess the ability to work effectively in a fast paced, dynamic, highly regulated environment
Demonstrate willingness and ability to complete additional duties and assignments on an on-going basis
Communicate and report to your team leader
Technical Requirements:
90% English proficiency
Windows 10 or Mac
Computer or Laptop
Steady wired internet connection
At a minimum, download speeds of 20 Mbps and upload speeds of 10 Mbps
Webcam
USB wired headset
Backdrop; use a contrasting, solid color like royal blue, charcoal, or bright green.
What we offer you:
Fully remote. Interpreter works from his/her home office
Full-time contractor position
Immediate availability to start working after onboarding
Monthly payments
Per minute rate
*Based on your location, language testing and background check may be required*
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Location: Arizona, TX, United States
American Sign Language (ASL) - US-Based Interpreter
Language: American Sign Language (ASL)
We are currently looking for ASL interpreter. An ASL interpreter will provides sign language interpretation services in a variety of settings, including working with a variety of individuals who are deaf, deafened, hard of hearing and/or oral, empowering individuals to advocate for themselves and their needs.
Candidate Qualifications:
Fluency in English and American Sign Language (ASL)
Minimum 1 year interpretation experience preferred
Interpreter certification (RID – CDI)
Understanding of deaf culture, social experiences of deaf and hard of hearing persons, history of education for students who have various levels of hearing loss, and current pedagogical trends for Proven interpersonal skills when working with deaf and hearing impaired persons, communication service providers, instructors and administrators
Proficient computer skills including word processing, spreadsheets, email, electronic scheduling and internet
Excellent written communication skills
Ability to work independently and within a team
Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
Your responsibilities:
Effectively interpret between American Sign Language (ASL) and spoken English
Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements
Adhere to guidelines for NAD-RID Code of Professional Conduct
Accurately complete assigned tasks/duties, projects and paperwork promptly and within approved guidelines
Possess the ability to quickly learn and implement new and changing technologies
Possess the ability to work effectively in a fast paced, dynamic, highly regulated environment
Demonstrate willingness and ability to complete additional duties and assignments on an on-going basis
Communicate and report to your team leader
Technical Requirements:
90% English proficiency
Windows 10 or Mac
Computer or Laptop
Steady wired internet connection
At a minimum, download speeds of 20 Mbps and upload speeds of 10 Mbps
Webcam
USB wired headset
Backdrop; use a contrasting, solid color like royal blue, charcoal, or bright green.
What we offer you:
Fully remote. Interpreter works from his/her home office
Full-time contractor position
Immediate availability to start working after onboarding
Monthly payments
Per minute rate
*Based on your location, language testing and background check may be required*
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Location: Toronto, ON, Canada
American Sign Language (ASL) - US-Based Interpreter
Language: American Sign Language (ASL)
We are currently looking for ASL interpreter. An ASL interpreter will provides sign language interpretation services in a variety of settings, including working with a variety of individuals who are deaf, deafened, hard of hearing and/or oral, empowering individuals to advocate for themselves and their needs.
Candidate Qualifications:
Fluency in English and American Sign Language (ASL)
Minimum 1 year interpretation experience preferred
Interpreter certification (RID – CDI)
Understanding of deaf culture, social experiences of deaf and hard of hearing persons, history of education for students who have various levels of hearing loss, and current pedagogical trends for Proven interpersonal skills when working with deaf and hearing impaired persons, communication service providers, instructors and administrators
Proficient computer skills including word processing, spreadsheets, email, electronic scheduling and internet
Excellent written communication skills
Ability to work independently and within a team
Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions.
Your responsibilities:
Effectively interpret between American Sign Language (ASL) and spoken English
Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements
Adhere to guidelines for NAD-RID Code of Professional Conduct
Accurately complete assigned tasks/duties, projects and paperwork promptly and within approved guidelines
Possess the ability to quickly learn and implement new and changing technologies
Possess the ability to work effectively in a fast paced, dynamic, highly regulated environment
Demonstrate willingness and ability to complete additional duties and assignments on an on-going basis
Communicate and report to your team leader
Technical Requirements:
90% English proficiency
Windows 10 or Mac
Computer or Laptop
Steady wired internet connection
At a minimum, download speeds of 20 Mbps and upload speeds of 10 Mbps
Webcam
USB wired headset
Backdrop; use a contrasting, solid color like royal blue, charcoal, or bright green.
What we offer you:
Fully remote. Interpreter works from his/her home office
Full-time contractor position
Immediate availability to start working after onboarding
Monthly payments
Per minute rate
*Based on your location, language testing and background check may be required*
Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!
Location: Los Angeles, CA, United States
Position:
Part-Time Associate Podiatrist (California Licensed)
About Us:
We are a very busy, well-established group practice committed to providing top-quality podiatric care. Our team of dedicated professionals offers comprehensive foot and ankle care to a diverse patient base. As our practice continues to grow, we are seeking to add a talented and committed part-time associate to our team.
Job Description:
We are looking for a highly skilled and ethical podiatrist to join our dynamic practice. The ideal candidate will have fellowship training in limb salvage and interest in wound care . Applicants must be at least board qualified and have California Licence
Key Responsibilities:
Provide excellent podiatric care to patients of all ages.
Perform a wide range of foot and ankle surgeries.
Diagnose and treat various foot and ankle conditions.
Work collaboratively with other healthcare professionals to provide comprehensive patient care.
Maintain accurate and detailed patient records.
Educate patients on foot care and preventive practices.
Qualifications:
Doctor of Podiatric Medicine (DPM) degree.
Completion Podiatry fellowship in Limb Salvage
Board qualified or certified.
Strong surgical skills and experience.
Excellent communication and interpersonal skills.
Ethical, hard-working, and dedicated to patient care.
Attendee panel closed
Job Type: Part-time
Pay: $104,575.00 - $167,540.00 per year
Expected hours: 10 – 20 per week
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
License/Certification:
Medical License (Required)
Ability to Commute:
Los Angeles, CA (Required)
Ability to Relocate:
Los Angeles, CA: Relocate before starting work (Required)
Work Location: In person
Location: Dominican Republic
🩺 Remote Nurse (Part-Time to Full-Time)
Position: Remote Nurse
Employment Type: Part-Time to Full-Time (flexible transition)
Compensation: $7 USD per hour
Location: Remote (work from home)
🌟 About the Role
We are seeking a compassionate and detail-oriented Remote Nurse to join our healthcare support team. This role is ideal for professionals who want to provide quality patient care while working from home. You will play a key role in supporting patients virtually, coordinating with physicians, and ensuring continuity of care across digital platforms.
📋 Responsibilities
• Provide remote patient support via phone, video calls, and secure messaging platforms.
• Conduct initial health assessments and follow-up check-ins.
• Educate patients on treatment plans, medications, and preventive care.
• Document patient interactions accurately in electronic health records (EHR).
• Collaborate with physicians and other healthcare providers to ensure seamless care.
• Monitor patient progress and escalate urgent cases when necessary.
• Maintain confidentiality and comply with HIPAA and other healthcare regulations.
✅ Qualifications
• Licensed Registered Nurse (RN) or equivalent certification (depending on country).
• Strong communication skills and ability to build trust remotely.
• Experience with telehealth platforms and electronic health records preferred.
• Reliable internet connection and quiet workspace.
• Ability to work flexible hours (part-time with potential to transition to full-time).
• Compassionate, patient-centered approach to care.
💼 Benefits
• Flexible schedule with growth from part-time to full-time.
• Remote work convenience.
• Opportunity to be part of a supportive, patient-focused team.
• Professional development in telehealth and digital care.
Location: Mexico
🩺 Remote Nurse (Part-Time to Full-Time)
Position: Remote Nurse
Employment Type: Part-Time to Full-Time (flexible transition)
Compensation: $7 USD per hour
Location: Remote (work from home)
🌟 About the Role
We are seeking a compassionate and detail-oriented Remote Nurse to join our healthcare support team. This role is ideal for professionals who want to provide quality patient care while working from home. You will play a key role in supporting patients virtually, coordinating with physicians, and ensuring continuity of care across digital platforms.
📋 Responsibilities
• Provide remote patient support via phone, video calls, and secure messaging platforms.
• Conduct initial health assessments and follow-up check-ins.
• Educate patients on treatment plans, medications, and preventive care.
• Document patient interactions accurately in electronic health records (EHR).
• Collaborate with physicians and other healthcare providers to ensure seamless care.
• Monitor patient progress and escalate urgent cases when necessary.
• Maintain confidentiality and comply with HIPAA and other healthcare regulations.
✅ Qualifications
• Licensed Registered Nurse (RN) or equivalent certification (depending on country).
• Strong communication skills and ability to build trust remotely.
• Experience with telehealth platforms and electronic health records preferred.
• Reliable internet connection and quiet workspace.
• Ability to work flexible hours (part-time with potential to transition to full-time).
• Compassionate, patient-centered approach to care.
💼 Benefits
• Flexible schedule with growth from part-time to full-time.
• Remote work convenience.
• Opportunity to be part of a supportive, patient-focused team.
• Professional development in telehealth and digital care.
Location: Philippines
🩺 Remote Nurse (Part-Time to Full-Time)
Position: Remote Nurse
Employment Type: Part-Time to Full-Time (flexible transition)
Compensation: $7 USD per hour
Location: Remote (work from home)
🌟 About the Role
We are seeking a compassionate and detail-oriented Remote Nurse to join our healthcare support team. This role is ideal for professionals who want to provide quality patient care while working from home. You will play a key role in supporting patients virtually, coordinating with physicians, and ensuring continuity of care across digital platforms.
📋 Responsibilities
• Provide remote patient support via phone, video calls, and secure messaging platforms.
• Conduct initial health assessments and follow-up check-ins.
• Educate patients on treatment plans, medications, and preventive care.
• Document patient interactions accurately in electronic health records (EHR).
• Collaborate with physicians and other healthcare providers to ensure seamless care.
• Monitor patient progress and escalate urgent cases when necessary.
• Maintain confidentiality and comply with HIPAA and other healthcare regulations.
✅ Qualifications
• Licensed Registered Nurse (RN) or equivalent certification (depending on country).
• Strong communication skills and ability to build trust remotely.
• Experience with telehealth platforms and electronic health records preferred.
• Reliable internet connection and quiet workspace.
• Ability to work flexible hours (part-time with potential to transition to full-time).
• Compassionate, patient-centered approach to care.
💼 Benefits
• Flexible schedule with growth from part-time to full-time.
• Remote work convenience.
• Opportunity to be part of a supportive, patient-focused team.
• Professional development in telehealth and digital care.
Location: Colombia
🩺 Remote Nurse (Part-Time to Full-Time)
Position: Remote Nurse
Employment Type: Part-Time to Full-Time (flexible transition)
Compensation: $7 USD per hour
Location: Remote (work from home)
🌟 About the Role
We are seeking a compassionate and detail-oriented Remote Nurse to join our healthcare support team. This role is ideal for professionals who want to provide quality patient care while working from home. You will play a key role in supporting patients virtually, coordinating with physicians, and ensuring continuity of care across digital platforms.
📋 Responsibilities
• Provide remote patient support via phone, video calls, and secure messaging platforms.
• Conduct initial health assessments and follow-up check-ins.
• Educate patients on treatment plans, medications, and preventive care.
• Document patient interactions accurately in electronic health records (EHR).
• Collaborate with physicians and other healthcare providers to ensure seamless care.
• Monitor patient progress and escalate urgent cases when necessary.
• Maintain confidentiality and comply with HIPAA and other healthcare regulations.
✅ Qualifications
• Licensed Registered Nurse (RN) or equivalent certification (depending on country).
• Strong communication skills and ability to build trust remotely.
• Experience with telehealth platforms and electronic health records preferred.
• Reliable internet connection and quiet workspace.
• Ability to work flexible hours (part-time with potential to transition to full-time).
• Compassionate, patient-centered approach to care.
💼 Benefits
• Flexible schedule with growth from part-time to full-time.
• Remote work convenience.
• Opportunity to be part of a supportive, patient-focused team.
• Professional development in telehealth and digital care.
Location: Chile
Job Title: Clinical Trial Nurse (Remote)
Company: Angel City VA
Location: Work From Home
Pay Rate: $7 USD/hour
About Us
Angel City VA is a people-first organization specializing in talent acquisition, onboarding, and global team support. We are committed to empowering professionals across Latin America, the US, and the Caribbean with meaningful opportunities in healthcare and research.
Role Overview
We are seeking a Nurse with experience in clinical trials and patient recruitment to join our remote team. The ideal candidate will play a key role in supporting clinical research operations, ensuring patient safety, and driving successful recruitment strategies.
Key Responsibilities
• Support clinical trial activities in compliance with protocols and regulatory standards.
• Conduct patient recruitment, screening, and enrollment for ongoing studies.
• Provide education and engagement to patients to ensure adherence and retention.
• Maintain accurate documentation and patient records.
• Collaborate with cross-functional teams to optimize workflow and communication.
• Ensure ethical and professional standards in all patient interactions.
Qualifications
• Licensed Nurse (RN, BSN, or equivalent).
• Minimum 2 years of experience in clinical trials.
• Proven track record in patient recruitment and engagement.
• Strong communication skills in English and Spanish (bilingual preferred).
• Ability to work independently in a remote environment.
• Detail-oriented with excellent organizational skills.
What We Offer
• Remote work flexibility.
• Collaborative, multicultural team environment.
• Opportunity to contribute to impactful clinical research.
• Competitive hourly pay rate of $7 USD.
Location: Philippines
Position
Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and
Experience
Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Dominican Republic
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Colombia
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Chile
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Mexico
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Ukraine
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Armenia
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Chisinau, Moldova
We are looking for a motivated
Business Analyst
to join our team and grow professionally in the Telecom and IT environment.
This role offers an opportunity to work with business and technical teams, understand business processes, and contribute to the development and improvement of digital products and services.
What will you do:
Work with business stakeholders and IT teams to understand, clarify, and document business needs and requirements.
Prepare and maintain user stories, acceptance criteria, process diagrams, and other business analysis documentation.
Analyze existing business processes and help identify opportunities for improvement and automation.
Support communication between business and technical teams to ensure a shared understanding of requirements.
Participate in Agile activities, including backlog refinement, sprint planning, and reviews.
Support functional testing and User Acceptance Testing (UAT) to validate delivered solutions.
Track open questions, decisions, and changes throughout the project lifecycle.
Required Skills and Qualifications:
Requirements Gathering:
Ability to ask relevant questions, understand business needs, and document clear requirements.
Analytical & Critical Thinking:
Ability to analyze information, identify problems, and propose practical improvements.
Communication Skills:
Good verbal and written communication skills, with the ability to collaborate across teams.
Business Process Understanding:
Basic knowledge of process analysis and visualization (flowcharts, BPMN).
Technical Literacy:
Basic understanding of IT systems, databases, and the software development lifecycle.
Tools Proficiency:
Familiarity with MS Office (Excel, Word, PowerPoint), Jira, Confluence, or similar tools.
Agile Knowledge:
Basic understanding of Agile/Scrum methodologies.
Learning Mindset:
Curiosity, attention to detail, willingness to learn, and interest in Telecom and IT technologies.
Nice to Have:
Understanding of APIs, system integrations, or data flows.
Exposure to Telecom, CRM, billing, or digital products.
Relevant education, training, or certification in Business Analysis.
Chisinau, Moldova
Arizona, TX, United States
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.