Вакансии

Location: San Francisco, CA | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's global order-to-cash (O2C) function is scaling faster than the processes and systems behind it, across direct enterprise contracts, consumption-based commercial models, and third-party cloud marketplaces. We're looking for a Director, Order-to-Cash Assurance to make sure every order is priced, billed, collected, and recorded correctly, and that we can prove it. You'll be embedded in the O2C Transformation team, working closely with Order Management, AR & Collections, Revenue Accounting, Billing Engineering, and Go-to-Market. You'll design and run the pricing audits and accuracy measures that show us where we leak revenue or create rework, then fix the root cause at the source. You'll be the compliance advocate for global O2C, helping the business find the compliant way to yes, and often improving a process by removing steps rather than adding them. You'll thrive here if you treat accuracy and compliance as design problems and as a service to the business. You are firm when the risk is real, flexible when it isn't, and able to explain the difference. If you're energized by ambiguous, high-consequence operational problems at a company at the forefront of AI development, we'd like to hear from you. Key responsibilities Design and run recurring audit programs across the O2C lifecycle, including pricing audits, contract-to-invoice accuracy, credits, refunds and concessions, and cash application Define accuracy metrics with baselines and targets, such as pricing and invoice error rates, first-pass yield, rework volume, and revenue leakage, and report them in a way teams can act on Trace findings to root cause and work with the owning team on the fix, whether in process, system configuration, or contract and pricing standards Move measurement from periodic sampling to continuous, system-driven monitoring as volume grows Partner with Order Management and AR operations as their quality partner, and help GTM, Deal Desk, Sales Operations, and Product understand what accurate and compliant looks like through clear published guidance that shortens the path to yes Review new processes, process changes, commercial models, and exceptions against policy and control requirements, with clear decision rights, service levels, and rationale that stay consistent across regions, entities, and channels Build compliance into new products, channels, commercial models, and regions by joining at intake rather than at the end Own O2C policies, control ownership, and segregation of duties Partner with Internal Audit, external auditors, Revenue Accounting, Tax, and Legal so audit cycles run smoothly, and resolve findings at the root cause Perform independent review activities, including month-end close reviews, so operations teams can focus on execution while independence is preserved Create reusable, pre-approved process patterns and guardrails so teams can move quickly without a bespoke review every time, harmonizing globally and localizing only where statute requires Work with Billing Engineering, GTM Systems, and Business Technology to build controls and accuracy checks into the systems themselves, so quality scales with volume Deploy AI and automation for exception detection, reconciliation, anomaly detection, and evidence collection Minimum qualifications Hands-on experience designing and running audit, quality, or revenue assurance programs within order-to-cash, billing operations, or quote-to-cash Working knowledge of revenue recognition (ASC 606) and experience partnering with internal and external auditors Experience with contracting systems, billing platforms, or ERP systems (for example Salesforce, Stripe, or Workday Financials) Proficiency with SQL or similar tools for analyzing and testing transactional data Experience using automation or AI for monitoring, testing, or reporting Preferred qualifications 10+ years of progressive experience in revenue operations, billing operations, revenue assurance, finance operations, or internal controls within order-to-cash at a public company A track record of simplifying processes, with concrete examples of steps or controls you removed while improving accuracy or strengthening the control environment A degree in Accounting, Finance, Business, Engineering, or a related field CPA, CIA, CISA, or CRISC certification, or Lean Six Sigma or PMP certification Experience building or scaling a SOX program, including readiness for public-company reporting requirements Experience with global, multi-entity operations, including statutory invoicing and tax considerations Experience serving both B2C and B2B customers, especially with consumption-based and subscription billing models through to collections Experience working with go-to-market, deal desk, and revenue operations organizations Strong cross-functional influence and clear communication about issues and decisions Understanding of AI industry business models and enterprise customer needs The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $230,000 — $300,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Salem, Oregon Board Certified Behavior Analyst (BCBA) $75+/hour | Flexible Schedule | Entire State of Oregon Learning Ladders ABA is seeking a highly reliable, experienced BCBA who takes ownership of their clinical work and is committed to delivering consistent, high-quality care. This role is best suited for clinicians who value autonomy, maintain strong professional standards, and follow through without the need for constant oversight. If you’re looking for a flexible opportunity where your clinical judgment is trusted and your work directly impacts families, we encourage you to apply. Location: Oregon (Remote) What You’ll Do: Conduct comprehensive assessments and develop individualized, data-driven Behavior Intervention Plans (BIPs) Provide consistent supervision, mentorship, and performance feedback to BTs/RBTs Analyze client data regularly and make timely, appropriate clinical adjustments Deliver structured parent training with clear guidance and measurable goals Maintain accurate, timely documentation in accordance with clinical and compliance standards Manage your caseload independently while ensuring all clients receive consistent, high-quality care What We’re Looking For: Active BCBA certification in good standing with the BACB ( required ) Active Oregon Licensed Behavior Analyst (LBA) license through the Virginia Board of Medicine (required). You must hold a current Oregon LBA to be considered. Master’s degree in Applied Behavior Analysis or a related field Minimum of 2–3 years of hands-on ABA experience with children with autism or developmental disabilities Demonstrated ability to manage cases independently and meet deadlines without reminders Strong clinical judgment, attention to detail, and data analysis skills Professional, proactive communication style with both families and team members Bilingual (English/Spanish) is a plus Data entry skills (required; all session notes are entered in the Rethink app) Who You Are: Dependable and consistent—clients and team members can rely on you Organized and accountable—you manage your time and responsibilities effectively Clinically confident—you make informed decisions and adjust plans as needed Responsive and communicative—you don’t let things fall through the cracks Why Join Learning Ladders ABA? Competitive compensation: $75+/hour (aligned with Virginia market rates) Flexible scheduling with manageable caseload expectations Supportive leadership that respects your expertise and autonomy Streamlined systems that minimize administrative burden Opportunities for professional growth and leadership development Apply Today: Join a team where your expertise is respected, your reliability is valued, and your work makes a measurable difference in the lives of children and families. Job Type: Part-Time or Full-Time Benefits: Flexible schedule

Location: Remote - Colombia About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. Want to know what you’ll be doing? You will work on our data infrastructure platform which supports the B2 Object Storage and Computer Backup products, responsible for the data infrastructure that everything runs on. You will help improve automation, observability and stability for durability, increase throughput, and drive architectural changes to support the long term requirements of our service. Responsibilities: Design and build automation frameworks that let other engineers provision, configure, and repair fleet infrastructure themselves Design and extend the observability stack (metrics, logs, traces, alerts) that tells us whether the storage platform is healthy and where it is degrading Build reporting, dashboards, and visualizations that give engineering and leadership a clear view into fleet health, capacity, and operational trends Build system health tooling that detects failing hardware, drifting configuration, and capacity risk before they turn into incidents Lead technical design discussions and produce clear design documents for changes that span multiple services and teams Drive the implementation of large features from design through rollout, including the migration and backfill work that real systems require Partner with the on-call rotation to turn recurring toil and incident findings into automation and better signal The Right Fit: 7+ years of backend development in an enterprise environment, working in an object-oriented or systems language (Java, Rust, C++, C#, Go, or similar) Experience designing automation frameworks or platforms that other engineers build on Experience building large scale software systems running on thousands of servers Experience building automation or tooling that other engineers depend on daily, whether internal platform services, operational tooling, or a deployment and configuration pipeline Working knowledge of an observability stack (Prometheus, Grafana, OpenTelemetry, ELK, Datadog, or equivalent), including instrumenting a service and designing alerts people trust Strong Linux fundamentals and comfort operating in a bare-metal or hybrid environment rather than a fully managed cloud Professional experience incorporating AI-assisted development tools (Gemini, Cursor, Claude Code, or similar) Comfortable with all aspects of the software development lifecycle, including design, implementation, testing, and rollout Exhibits curiosity and seeks to understand before offering solutions Communicates proactively in a remote environment by keeping the team informed, surfacing blockers early, and moving work forward Applies analytical thinking to ambiguous problems Bonus points for: Proficiency in Java Experience with configuration management or infrastructure-as-code tooling (Ansible, Salt, Puppet, Chef, Terraform) Experience designing SLOs and error budgets, or reducing alert noise on a fleet running at scale Experience with time-series databases and query languages such as PromQL Experience automating hardware lifecycle work: burn-in, failure detection, drive replacement, decommissioning Experience with discovering and implementing performance improvements, including CPU and IO Understanding of Linux internals and file systems Familiarity with hard drive performance and optimization, including host-managed SMR Experience building and interpreting models, dashboards, or reports At this point, we hope you're feeling excited about the job description you're reading. Learning, developing, and growing are key parts of our culture, so even if you don't meet every requirement, we still encourage you to apply. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Location: Boston, Massachusetts, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Help fans discover—and rediscover—the brands they love. Bring your curiosity, ideas and point of view to a team creating products, games and experiences enjoyed by fans around the world. About Hasbro Hasbro creates joy and community through the magic of play. Across Hasbro, Wizards of the Coast and our partner network, teams bring iconic brands and new ideas to life through games, toys, entertainment and experiences. About the role In this role, you will support packaging development across Hasbro’s toy and game portfolio, with the chance to work on brands such as Nerf, Play-Doh, Star Wars, Transformers and Marvel. You will use ArtiosCAD to design and develop dielines and work with a cross-functional team to evaluate cost and help deliver projects on time. What you’ll do Design packages that consider perceived value, aesthetic appeal and branding direction throughout the product development cycle. Develop packaging concepts through brainstorms and sketches for toys and games. Create 2D and 3D CAD files for cost effective, sustainable and creative packaging. Create detailed packaging specifications and bills of materials. Prototype fully assembled packaging, including packaging whites and blisters. Work with cross-functional partners to evaluate cost and keep projects on schedule. What you bring You are currently enrolled in a university degree program in Packaging Engineering or Packaging Science (preferred). Students in Mechanical or Paper Engineering programs with completed packaging coursework will also be considered. Creative and conceptual thinking, problem-solving and attention to detail. Ability to brainstorm package concepts and explain them through sketches and conversation. Ability to prioritize and manage multiple projects. Strong interpersonal skills and a team-oriented mindset. Openness to improvement through personal goals and constructive feedback. Familiarity with 2D and 3D CAD tools such as ArtiosCAD and SolidWorks is helpful, shown through coursework, projects or other experience. Coursework or projects in packaging design, materials or structural design are helpful. Knowledge of Adobe Photoshop is a plus. Work samples: No portfolio is required. You may share sketches, CAD files, or a class, club, work or personal project that shows how you approach design problems. Who can apply You are currently enrolled in an accredited university degree program and will remain enrolled for at least one academic term after completing the co-op. Previous graduates are not eligible. You can commit to the full program schedule and work model. You meet the work-authorization requirements stated below. Listed majors are examples. Related programs, coursework and transferable projects are welcome; previous internship or co-op experience is not required. If you do not match every preferred skill, we still encourage you to apply. Opportunity details Co-op start and end dates: January - July 2027 Schedule: Full-time, 40 hours per week Work model: Hybrid Location: Boston, MA Application deadline: Applications will be reviewed on a rolling basis, as needed. Pay and benefits This is a paid co-op. Hourly rates vary by degree level and year in school. Boston hourly rate: $31 - $35 What happens after you apply Our Early Careers team reviews applications. Selected candidates will interview with the hiring team. Please keep your contact information and availability current. Work authorization Applicants must be legally authorized to work in the United States. The Company is unable to provide immigration sponsorship for this position. Equal opportunity and accommodations Hasbro is committed to equality of opportunity in all aspects of employment. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable federal, state or local law. We provide reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs throughout the application and interview process. The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $31 — $35 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: Southbury, Connecticut Writing 💜🌈 SOUTHBURY, CT… YOUR CHARACTER DEVELOPMENT ERA CALLED. IT WANTS YOU TO APPLY. 🌈💜 🚨🧠 NOW HIRING: BEHAVIOR TECHNICIANS / ABA PARAS! 🧠🚨 POV: You’re patient, you love kids, you celebrate the tiniest wins like your team just won the Super Bowl, AND you want to get PAID for making a difference. 👀🏆💸 BESTIE. WE NEED TO TALK. 💅💜 ✨ A child says a new word? WE’RE SCREAMING. ✨ They learn a new skill? SOMEBODY ROLL THE CREDITS. 🎬 ✨ They ask for help instead of getting frustrated? THAT’S A WHOLE GRADUATION CEREMONY IN OUR HEAD. 🎓😭 ✨ They try something that used to feel impossible? BRB, WE’RE EMOTIONALLY UNAVAILABLE FOR THE NEXT 10 MINUTES. 🥹💜 WELCOME TO ABA. WHERE THE LITTLE WINS ARE ACTUALLY THE BIGGEST FLEX. 🌈🧩 🧠 ABA? IS THAT A NEW APP? A SECRET CODE? ANOTHER THING YOU HAVE TO GOOGLE? Nope, bestie. 😂 ABA stands for Applied Behavior Analysis. It's an approach that helps children build meaningful skills through individualized teaching, positive reinforcement, practice, and play. Basically, you help kids learn skills that support communication, independence, and everyday life. And yes, sometimes learning involves games, laughter, repetition, and celebrating like someone just dropped a surprise album. 🎮🎉 🧸 SO WHAT DOES A BEHAVIOR TECH ACTUALLY DO? 🎨 Play games and make learning fun because sitting around being boring is NOT the assignment. 🧩 Help children practice communication, social skills, and everyday routines. 🎉 Celebrate progress like you're the president of the Tiny Wins Fan Club. (Lifetime membership. No cancellation policy.) 💜 Build trust, create connections, and help children feel supported. 🌟 Encourage new skills, confidence, and independence one step at a time. 🎭 Adapt when the day takes an unexpected plot twist because, respectfully, children did NOT receive the memo about sticking to the schedule. And before you ask: no, you do NOT need to have every answer on day one. We're looking for people who are willing to learn, stay patient, and show up with care. 🫶 🥹 BUT WAIT… IS THIS JOB ACTUALLY MEANINGFUL, OR IS THAT JUST CORPORATE SPEAK? The plot twist is that it really can be. 💜 You might be the person cheering when a child masters a new skill. You might help a child work through a frustrating moment with patience and support. You might become a familiar, trusted person in their week. And you might go home realizing that something you helped with today could make everyday life a little easier for that child tomorrow. You're not just clocking in. You're helping build skills, confidence, and independence. 🌈 Okay, enough feelings. Let's talk MONEY. 👀💸 💰 THE PAYCHECK HAS ENTERED THE CHAT. 💵 $22–$30 PER HOUR! 💸✨ 📍 LOCATION: Southbury, Connecticut 💜 OUR IDEAL CANDIDATE HAS ENTERED THE CHAT IF THEY… 🧸 Are patient, caring, and dependable. 🎉 Enjoy working with children. 🧠 Are curious, open to feedback, and ready to learn. 🌈 Want a job that feels meaningful beyond simply surviving another shift. 📚 Have ABA experience or an RBT certification (a plus!). ✨ NEW TO ABA? DON'T PANIC. You don't have to spawn into the job with expert-level skills unlocked. Training and guidance may be available for the right person! 🚨 CONSIDER THIS YOUR SIGN, BESTIE. 🚨 If your current job has you staring at the clock like it's a personal enemy, maybe it's time for a new era. 👀 Come do work that matters, celebrate progress that deserves to be celebrated, and help children build skills that can make a real difference in their lives. 💜 📩 INTERESTED? SEND ME A MESSAGE TODAY! Let's talk about joining our team! 🫶🌈 💜 THE JOB: HELPING KIDS GROW. 💸 THE PAY: $22–$30/HR. ✨ THE VIBE: MAKING THE LITTLE WINS COUNT. P.S. If you get genuinely excited when someone learns something new, you're the kind of person we want to hear from. 🥹🏆💜

Location: Joplin, MO Company Description We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company. We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. Job Description As an Assistant Construction Materials and Testing (CMT) Technician, you will play a crucial role in ensuring the quality and safety of construction projects. You will independently collect construction materials samples from various construction sites and perform tests and inspections to assess the properties and integrity of those materials, using specialized equipment and following established procedures and standards. You will document your findings and communicate results to project managers and other stakeholders, facilitating informed decision-making and maintaining the structural integrity and safety of construction projects. This position requires regular travel to job sites throughout the Joplin metro area. Based on client and project needs, you may also be asked to support teams and projects in the Olathe, Kansas, and Springfield, Missouri, areas, as well as other locations as needed. Candidates must be willing and able to travel to these locations to be considered for this position. This position includes: The use of a company truck for transportation to and from job sites. Applicable PPE (personal protective equipment) provided. Work boot reimbursement program. Company issued laptop. Cell phone reimbursement options. Receive fully paid training, opportunity to participate in our mentorship program, and gain hands-on experience by shadowing seasoned professionals. You are passionate about: Working collaboratively with others. Having ownership in the work you do. Using your talents to positively affect communities. You bring to the team: Strong communication skills. Ability to contribute and work well on a team. High school diploma or equivalent required. Valid driver's license with a good driving history. Willingness to work a flexible schedule. Must be able to lift and carry up to 50 pounds. The ability to work in a constant state of alertness and safe manner. Associate or bachelor's degree from a technical or four-year school in either civil engineering, construction, or a related field preferred but not required. American Concrete Institute (ACI) Grade 1, International Code Council (ICC) Nuclear. Gauge, or applicable Department of Transportation/Road certifications preferred. #LI-DNP Additional Information Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come. As an Olsson employee, you will: Receive a competitive 401(k) match Be empowered to build your career with tailored development paths Have the possibility for flexible work arrangements Engage in work that has a positive impact on communities Participate in a wellness program promoting balanced lifestyles In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance. Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice here .

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next New Business Account Executive. About the job This position is needed to lead prospecting, solution selling and closing new business opportunities across our Messaging, Voice and Email products. In this role, you will be directly responsible for expanding our messaging business with some of the largest and fastest growing mid-market and enterprise companies in the Financial Services vertical. New Business Account Executives are experts in the CPaaS ecosystem and Twilio’s product offerings. This role is highly cross functional, with deep integration with product management, carrier relations, finance, and solutions engineering teams. Responsibilities In this role, you’ll: Drive new customer acquisition, while being assigned a quota for iACV (incremental Account Contract Value) Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio’s messaging (e.g. SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, etc.), voice and email solutions. Work with customers across assigned verticals (Financial Services)  to understand their business and technical requirements, and match them to the capabilities of Twilio’s communications API platform, designing a solution for their specific use cases. Work with teams in Finance, Legal, Pricing, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business. Be passionate about what you do, think outside the box, and use world-class interpersonal and communication skills to present complex contractual, technical, and financial details to prospects in a way that builds confidence and comfort in the proposed solution. Balance competing priorities and manage multiple projects and deals at the same time. Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans. Act as the voice of the customer to Twilio’s product and carrier relations teams. Demonstrate a strong understanding of the CPaaS industry - staying up to date on  key industry initiatives and new capabilities - on behalf of your customers and the wider Twilio go-to-market organization. Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce. Stay current with industry changes and collaborate with your team and peers to learn and share best practices. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Possess a total of 12 years of full cycle sales experience, with a minimum of 5 years in a closing role Directly selling technical SaaS or CPaaS and experience solution selling and multi-threading Experience outbound prospecting into new accounts and a strong “hunter” mentality for bringing in Mid-Market and Enterprise sized accounts Technical solutions selling experience working with real customers and prospects, listening to them, and solving problems Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships Analytical account development strategy based on using data to find opportunities and prove value Demonstrated track record of managing business forecasts and financial models Entrepreneurial mindset with appetite to define process and build programs Record of delivering market driven results, especially to scale and enterprise customers Excellent verbal and written communication skills (English) Bachelor’s Degree or equivalent years of experience Desired: Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms. Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments. Software, SaaS, CPaas or PaaS selling experience Location This role will be remote. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% - 40% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Minnesota or Vermont : $132,192.00 - $165,240.00. Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536.00 - $174,420.00. Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880.00 - $183,600.00. This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. This role is eligible to earn commissions. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until November 28, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: NYC, SF, Remote Workplace: remote About Brilliant   Brilliant is creating a world of better problem solvers. We deliver learning that's interactive, adaptive, and fun – at scale. You can learn more about our approach, learners, and method on our about page.   We have always prioritized building a real, healthy business, and we make hires very selectively and intentionally. We serve hundreds of thousands of paid subscribers, and want you to help us serve millions.   In our day-to-day, we value adventure, excellence, generosity, and candor. We are optimists in the face of uncertainty, we take pride in our work, we go the extra mile for each other, and we tell it like it is (the good and the bad). We’re here to do the best work of our lives together.   We believe that real-time collaboration and human connection are necessary ingredients in building a high-velocity, high-trust team. We maintain core hours (9:30am - 2:30pm Pacific) when everyone is online, regardless of timezone. About half of us are located near our hubs in SF and NYC.   In addition to what’s below, you can see all open roles and learn more about our culture on our careers page. The Role   CS Learning Designers at Brilliant design interactive learning games to teach programming and algorithmic thinking. We’re hiring exceptional learning designers who can teach computer science concepts creatively using Python, as well as brainstorm new interactive experiences that bring the principles of algorithm design to life.   You will work in a small, nimble team to redefine the future of education. We especially encourage applicants with a strong background in computer science education to apply.   You will use your pedagogical instincts and taste to expand Brilliant’s library of CS learning games and achieve the best possible outcomes for our learners and our business. You will be joining a passionate and experienced team of entrepreneurial-minded people who are working to make a meaningful impact on the world.   To be considered for this role, please include your best example(s) of how you've taught computer science concepts interactively online. Responsibilities Develop hands-on programming courses to teach CS concepts using Brilliant’s Python learning game. Design new learning games — visual, puzzle-driven experiences that teach foundational principles in algorithms, data structures, and computational thinking. Decompose complex computer science ideas (e.g., recursion, backtracking, dynamic programming) into approachable, well-sequenced steps that empower learners to reason from first principles. Design content that is clear, creative, and intuitive — using interactivity to help learners build confidence and mastery. Build immersive, interactive learning experiences that guide learners along problem-solving journeys. Collaborate with product, design, and engineering teams to imagine and create new interactive features, visuals, and mechanics that elevate the learning experience on both computers and phones. You Have an undergraduate degree or above in a STEM field, and you’ve developed a strong grounding through research or teaching that extends beyond traditional curricula. You have used AI agents extensively for coding, and have an opinionated stance on what core concepts are important to teach in the world of agentic coding. Have a knack for teaching complex topics using a progression of clear, simple, hands-on steps. You have experience with building or using interactivity to motivate, engage, and challenge learners, including in asynchronous contexts. Have a way with words, especially when communicating challenging concepts, and your writing skills (in English) are top notch. Are great at context switching and prioritizing among a large workload. Have an openness to change and a willingness to experiment with formats and platforms. Are not afraid to jump into any aspect of a project to fill a vacuum, no matter how big or small. Compensation and Benefits   We use a systematic compensation framework: salary scales are set each year for each job vertical, managers level folks on their team, and those levels are mapped directly to our compensation scales. A location-based adjustment is applied outside of SF and NYC (typically 5-10%) - feel free to ask us about your location!   Given the systematic approach, we always make First and Best offers - there is no negotiation (for new hires nor our existing teammates). This ensures people are paid based on their expected contribution, not their negotiation skills.   We offer top-notch health care plans, with 100% of the premiums covered for medical, dental, and vision for employees.   We offer flexible PTO, with a norm of taking off about 6 weeks per year (including federal holidays). We also provide home office equipment, a professional development stipend, and free food at our offices.   Our CCPA Privacy Notice can be found here. Plus stock options.

Location: London, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. About the Team DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. At DoorDash, there are three audiences that are at the core of every decision we make - our Consumers, Merchants, and Couriers. The Research team has a direct link to uncover the unmet needs and pain points of each of these audiences. We bring their voices into the business in order to help set the strategic vision for all of DoorDash’s current and future products. About the Role We’re looking for a Principal Researcher to be a strategic research leader for EMEA, shaping what DoorDash builds next. You’ll combine deep expertise in qualitative and quantitative methods to find the unmet needs, behavioral shifts, and market openings that point to new products and new growth. You’ll work as a peer to senior product, design, engineering, data science, and business leaders, and your work will directly inform roadmaps, investment decisions, and company-level strategy. This role is built for a seasoned researcher who is equally comfortable in a living room interview, a survey dataset, and a leadership review, and who uses AI as a daily tool to move faster and see further, without giving up the judgment that makes research trustworthy. You’ll also raise the bar for the wider research practice by mentoring researchers, sharing methods, and helping the team define what great looks like in an AI-enabled era. What You’ll Be Doing Shape Product Strategy: Translate deep understanding of Consumers, Merchants, and Couriers into a clear point of view on where DoorDash should play and win. You’ll frame the highest-stakes questions, bring evidence to roadmap and investment debates, and influence decisions at the director and executive level. Detect New Opportunities: Proactively identify emerging needs, behavior changes, and white space that point to new products, new verticals, and new growth levers. You’ll size and validate opportunities with a mix of foundational discovery, market and competitive context, and behavioral data, and turn them into concepts teams can act on. Lead Mixed-Methods Research: Design and run rigorous research end to end, choosing the right method for the question: ethnography, in-depth interviews, diary studies, and usability testing alongside surveys, conjoint and MaxDiff, segmentation, experiment design, and behavioral and log analysis. You’ll triangulate across sources so the “what,” the “how much,” and the “why” tell one coherent story. Partner with Data Science and Experimentation: Work closely with data science and analytics to connect qualitative insight to A/B test design, metrics, and product outcomes, and to explain the “why” behind results. You’ll help teams learn from what worked, what didn’t, and what to test next. Apply AI to the Research Craft: Use AI tools and LLMs in your daily workflow for synthesis, analysis, survey and discussion guide design, and scaling qualitative depth, and design human-in-the-loop checks that catch confident but wrong outputs. You’ll help the team identify where AI accelerates research and where it should not be trusted, and contribute to shared prompts, workflows, and standards. You’ll also study how people experience AI-powered features across DoorDash’s products. Influence and Communicate: Tell compelling, decision-ready stories that move partners from insight to action. You’ll adapt depth and format to the moment, from a fast directional read that unblocks a team this week to a foundational body of work that anchors a multi-year strategy, and you’ll follow through to see that findings change what gets built. Lead Through Others: Serve as a thought partner and mentor to researchers across levels, review and elevate research quality, and help partners run good research on their own where that makes sense. You’ll help set the team’s research agenda, methods, and standards, and contribute to hiring and growing the team. Operate Across Brands and Regions: Bring a global lens to your work, partnering across brands, markets, and cultures and adapting approaches to local context so that insights scale beyond a single market. What We’re Looking For 10+ years of experience in user, market, or product research at a technology company (or equivalent depth), with a track record of leading ambiguous, high-visibility work at staff level or above Demonstrated impact on product strategy: examples where your research changed a roadmap, unlocked a new product or line of business, or redirected significant investment Proven ability to detect and shape new product or growth opportunities, from early signal through validated concept Expert command of both qualitative and quantitative methods, including interviews, ethnography, and usability testing as well as survey design, statistical analysis, and experimentation. Working knowledge of SQL, R, or Python for pulling and analyzing your own data is a plus Hands-on experience using AI and LLMs in research (for example, synthesis, analysis, prototyping, or scaling qualitative work), with sound instincts about where they help and where they mislead. Experience researching AI-powered products is a plus Experience in consumer, two-sided or multi-sided marketplace, logistics, commerce, or local services contexts is a plus Exceptional storytelling and executive presence, with the ability to influence senior stakeholders without authority and build trust across product, design, engineering, data science, and business teams A bias for speed and pragmatism: comfortable delivering directional insight quickly while knowing when a decision calls for deeper rigor Experience mentoring or coaching researchers and raising the quality of a research practice Advanced degree in HCI, Psychology, Sociology, Anthropology, Economics, Statistics, Survey Methodology, or a related field preferred, or equivalent practical experience Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. ​​💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Remote Workplace: Remote Hi, we’re Gravie. Our mission is to create health benefits that actually benefit small and midsize businesses and their employees. Our innovative benefit solutions and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way. THE ROLE This role sits within Gravie’s Level-Funded Product team and helps shape the product strategy, vendor partner roadmap, and digital experiences that enable effective member navigation and steerage. Working in close partnership with Clinical, Pharmacy, and Gravie Care teams, this PM translates shared business priorities and member needs into scalable technology capabilities that help members access better, more affordable care. WHAT YOU'LL OWN - Lead digital product collaboration with external steerage, navigation, and value-based care partners, ensuring a cohesive, Gravie-led member experience. - Define how signals and outcomes flow both ways so a partner's program runs inside Gravie's member navigation framework. - Own the roadmap against the member outcome including the operator workflows, campaign and eligibility logic, and outcome tracking that produce it. - Implement these member navigation programs from a digital product perspective, alongside the internal team operationalizing each one. - Work with internal teams to define the steerage workflows and handoffs, and surface the cross-team workflows they depend on. - Work closely with the clinical and care teams to define and own steerage outcome metrics. - Own the member escalation and resolution flows by coordinating with leads from across internal teams to prioritize tasks needed to resolve member escalations - Partner closely with internal teams to continuously refine the process to prioritize and resolve member escalations. - Partner closely with Gravie Care team to understand their workflows and tooling; continuously identify opportunities to drive scale efficiency from a digital product standpoint - Work with leadership on the path forward for the case management platform by framing context for build vs. buy vs. partner. - Identify opportunities where Agentic AI can drive personalization and efficiency at scale. WHAT YOU BRING - 6+ years in or working with digital product management - Domain depth in care navigation, provider/drug steerage, or pharmacy benefits. - Experience designing and measuring causality between outreach and claim impact. - Working knowledge of how health plans pay for care: deductibles, accumulators, claims. - Experience selecting or implementing an operational platform (case management, CRM, or similar) and managing external partners. A LITTLE MORE ABOUT US: - We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space. - We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized. - Our clients love us. Customer satisfaction rates among employees using Gravie health plans consistently rank above 80% – nearly 40 points above the industry average. - Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve. BENEFITS Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, transportation perks, education reimbursement, and 2 days of paid paw-ternity leave. JOB APPLICANTS If you apply for employment with Gravie, personal information collected via our applicant tracking vendor is subject to our standalone California Job Applicant Notice at Collection, accessible directly within the application workflow and separate from this Policy.

Location: Boston, Massachusetts, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Help fans discover—and rediscover—the brands they love. Bring your curiosity, ideas and point of view to a team creating products, games and experiences enjoyed by fans around the world. About Hasbro Hasbro creates joy and community through the magic of play. Across Hasbro, Wizards of the Coast and our partner network, teams bring iconic brands and new ideas to life through games, toys, entertainment and experiences. About the role In this role, you will help design new toys, develop unique product interactions and explore innovative technology. You will work on brands such as Hasbro Gaming, Furby and Star Wars, brainstorming new toy ideas, building electronic prototypes and taking them from concept to production alongside your colleagues. Co-ops are responsible for electronic schematics, programming and gameplay design, and also evaluate competitor products, provide feasibility assessments for new concepts and build rapid prototypes. You will also have the chance to take part in Hasbro’s co-op design challenge, working with a team to bring an original toy idea to life through prototyping, development checkpoints and a final presentation. What you’ll do Design and iterate electronic schematics. Build and test electrical prototype boards, including soldering and debugging. Write IC programs for electronic toys in an environment similar to Arduino. Refine product gameplay for program development. Identify and troubleshoot problems with development models. Research new technologies and evaluate competitor products. What you bring You are currently enrolled in a university degree program and have completed at least one year toward a BS in Electrical, Computer, or Robotics/Animatronics Engineering. Programming skills and knowledge of electronic theory. Experience soldering and using standard electronic test equipment, such as a multimeter or oscilloscope. Strong communication, time management and interpersonal skills. Nice To Have: CAD experience in SolidWorks or OnShape Machining familiarity Prior project work or co-op experience in product design engineering, animatronics or mechanism design Work samples: No portfolio is required. You may share a class, club, work or personal project, such as a circuit, program or prototype you built. Who can apply You are currently enrolled in an accredited university degree program and will remain enrolled for at least one academic term after completing the co-op. Previous graduates are not eligible. You can commit to full-time, in-person work at our Boston, MA office for the entire co-op. You meet the work-authorization requirements stated below. Listed majors are examples. Related programs, coursework and transferable projects are welcome. If you do not match every preferred skill, we still encourage you to apply. Opportunity details Co-op start and end dates: January - July 2027 Schedule: Full-time, 40 hours per week Work model: In person at our Boston, MA office Location: Boston, MA Application deadline: Applications will be reviewed on a rolling basis, as needed. Pay and benefits This is a paid co-op. Hourly rates vary by degree level and year in school. [Location] hourly range: $31 - 35 USD The pay transparency range for this role is listed above. The hiring range will vary based on factors such as experience, skills, location and market conditions. What happens after you apply Our Early Careers team reviews applications. Selected candidates will interview with the hiring team. Please keep your contact information and availability current. Work authorization Applicants must be legally authorized to work in the United States. The Company is unable to provide immigration sponsorship for this position. Equal opportunity and accommodations Hasbro is committed to equality of opportunity in all aspects of employment. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable federal, state or local law. We provide reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs throughout the application and interview process. The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $31 — $35 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: New Haven, Connecticut 💜✨ POV: You found a job that pays $22–$30/hr AND actually means something. 👀 📍 NEW HAVEN, CT — WE’RE HIRING! 🚨 ABA PARA / BEHAVIOR TECHNICIAN WANTED 🚨 Looking for a job that’s more than just clocking in, staring at the clock, and clocking out? 😭 Bestie, we might have your next move. 💅🏽✨ 💸 THE PAY? $22–$30 PER HOUR. 💜 THE PURPOSE? Helping kids grow, learn, and thrive. 🧠 THE SKILLS? You’ll build real experience while making a real difference. 🧩 WHAT’S THE JOB TEA? ☕️ You’ll work one-on-one with a child to help them build important life skills, gain independence, and reach their goals. Your day might include: ✨ Turning playtime into learning time 🎨🧸 🗣️ Supporting communication and social skills 🌱 Helping kids build confidence and independence 📋 Following individualized plans with BCBA guidance 📈 Tracking progress and celebrating those BIG little wins! Basically, you’re helping little humans level up. 🎮💜 👀 OKAY, BUT WHO ARE WE LOOKING FOR? You might be our person if you’re: 💜 Patient, caring, and dependable 🧸 Someone who genuinely enjoys working with children 🗣️ A good communicator who’s open to learning ✨ Ready to make a positive impact 🧠 Interested in gaining experience in ABA and behavioral health ABA experience or RBT certification? Love that for you! 💅 New to ABA? Don’t count yourself out! Training and guidance may be available for the right candidate. You don’t have to know everything on Day 1. You just have to be willing to learn. 💜 🌟 WHY THIS JOB HITS DIFFERENT ✅ $22–$30/hour 💸 ✅ Meaningful, hands-on experience ✅ Opportunities to grow professionally ✅ A chance to make a difference in a child’s life ✅ Work that gives “I actually helped someone today” energy 🥹💜 📍 LOCATION: New Haven, Connecticut 💰 PAY: $22–$30/hour 💼 POSITION: ABA Para / Behavior Technician 📩 READY TO APPLY? Don’t just scroll past your next opportunity. 👀👇 SEND US A MESSAGE TODAY to learn more and take the first step! 💜 Come for the paycheck. Stay for the purpose. Make a difference one session at a time. 🔁 SHARE THIS WITH YOUR FRIEND WHO’S LOOKING FOR A JOB! Because the group chat needs employment opportunities too. 😭💸

Location: Paradise Valley, Arizona Looking for a flexible role working with children in a meaningful, supportive environment? Join our on-call Substitute Teacher team at Guidepost Montessori! We’re always excited to welcome warm, dependable substitute guides to support our mixed-age Montessori classrooms when our full-time teachers are out. No formal Montessori training is required, we’ll provide training as part of your orientation and onboarding. About the Role This is an on-call, as-needed position , ideal for individuals seeking flexible hours while making a positive impact on young children. As a Substitute Teacher, you’ll support multiple classrooms serving children ages 0–6 , helping maintain a calm, engaging, and nurturing learning environment. Many of our substitute teachers go on to become full-time Assistant Teachers , making this a great opportunity to get your foot in the door at Guidepost Montessori. What You’ll Do Step into classrooms as needed to support children and maintain consistency Assist with daily routines and classroom activities across mixed-age groups Help create a warm, safe, and engaging environment for children Collaborate with school staff to ensure smooth transitions and continuity of care Model patience, professionalism, and kindness in every interaction Schedule & Flexibility Hours and days vary based on school needs Perfect for those seeking part-time, flexible, or supplemental work Minimum Qualifications Negative TB test within the last 12 months Valid state background check Strong interpersonal and communication skills Warm, friendly, and dependable demeanor Passion for working with young children Preferred (but not required): Early Childhood Education (ECE) units Recent experience working with children ages 0–6 Why Guidepost Montessori? Guidepost Montessori is a global community of educators dedicated to transforming education through independence, curiosity, and respect for each child. We are committed to expanding high-quality, authentic Montessori programs across the U.S. and around the world creating environments where children and educators alike can thrive. If you love children, value flexibility, and are looking for a meaningful way to grow in early childhood education, we’d love to meet you. Apply today and become part of our school community! Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.

Location: Annapolis, MD Position Objective: The Licensed Clinician will work in tandem with the primary care team and is responsible for providing brief intervention and consultation to patients in an outpatient setting.  Services to include: crisis intervention; monitoring mental health referrals to patients with higher behavioral health needs; coordinating care for complex patients with mental and physical health conditions; acting as a consultant and resource to members of the care team on effective interventions with patients with chronic illnesses and mental health diagnoses; assisting with staff training as needed; functioning as chronic care self-management support expert; meeting minimum documentation requirements for all services rendered in a timely manner; and ensuring data is collected as appropriate. Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Patient Care Management/Documentation Work collaboratively with physician and/or mental health provider of record to provide comprehensive mental health services to patients across the age spectrum. Develop and implement an integrated and comprehensive treatment plan based on clinical experience and knowledge. Maintain a customer-oriented approach to meeting patient needs in an expedient manner, involving the family in the plan of care as appropriate. Maintain confidentiality and patient privacy. Document care provided; meeting standards for chart reviews. Adhere to all practice standards, protocols and regulations set by COMAR/Joint Commission. 2. Consultation and Referral Seek consultations as appropriate, act as a consultant as requested. Perform comprehensive assessments and refer patients for further care and services within the health system and/or the community. Patient Education Utilize teaching learning theory with patients and their families to influence patient outcomes. Identify learning needs of various populations and contribute to the development of educational programs to meet those needs. 3. Clinical Diagnose and treat acute mental and emotional disorders. Provide comprehensive, short-term care for patients with acute mental and emotional disorders, linking and coordinating treatment with other professionals, such as psychiatrists and social workers. Refer, as appropriate, patients to other resources or services in the community, such as support groups and recovery groups. Develop a comprehensive discharge plan that incorporates external supports and services when indicated. 4. Evaluation Assess patients for risk of suicidal and/or homicidal thoughts or behaviors. Interviews patients and family members to determine nature and degree of problems and arranges, as necessary, medical or psychiatric examinations to help identify problems pertinent to diagnosis and treatment. Evaluate the effectiveness of the counseling program on patients progress in resolving identified problems and moving towards defined objectives. Evaluate case situations and presents information to other members of the health care team on patients, families, and social backgrounds pertinent to the diagnosis and treatment. Educational/Experience Requirements: Master’s degree in related field. Five (5) years of related clinical counseling experience. Required License/Certifications: Licensed Certified Social Worker (LCSW) or Licensed Certified Social Worker Clinical (LCSW-C ) from the Maryland Board of Social Work Examiners or Licensed Clinical Professional Counselor (LCPC ) from the Maryland Board of Professional Counselors. Working Conditions, Equipment, Physical Demands: There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens. Physical Demands – Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The above job description is an overview of the functions and requirements for this position.  This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary. Pay Range $72,000 — $108,000 USD Luminis Health Benefits Overview: •    Medical, Dental, and Vision Insurance •    Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) •    Paid Time Off •    Tuition Assistance Benefits •    Employee Referral Bonus Program •    Paid Holidays, Disability, and Life/AD&D for full-time employees •    Wellness Programs •    Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.

Location: Mapbox US Workplace: Remote Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.  WHAT WE DO Whether you’re ordering on DoorDash, navigating in a BMW, checking the forecast on The Weather Channel, or sending snaps on Snapchat, Mapbox powers the location experiences within the apps and products people use every day. As the developer platform for live location, we’re evolving how people interact with maps and location data, including bringing AI-powered capabilities into our products to create smarter, more dynamic experiences. The Maps team builds services that reach approximately 750 million monthly active users, collecting ~318 million miles of location and navigation data per day. We help developers create and share maps that reflect the complexity of our ever-changing world and see exciting opportunities leveraging AI to make maps more intelligent, accessible, and powerful. WHAT YOU'LL DO As a Product Manager II on the Maps team, you will own how AI shows up in Mapbox Maps: the strategy, roadmap, and delivery of AI-powered capabilities across the Maps (Web, iOS, Android), from natural-language map interaction to AI-assisted styling and contextual map intelligence. You will partner with a globally distributed engineering team, external customers, and stakeholders across Sales, Engineering, Legal, Marketing, and Finance to explore emerging AI capabilities, translate customer needs into better product experiences, and ship solutions that drive customer success and business growth. You’ll bring an AI-forward mindset to both strategy and execution, turning new technologies into practical, scalable capabilities for developers and the end users they serve. You can expect to: - Define and execute end-to-end vision and strategy for your product. - Conduct analysis to inform your product roadmap and prioritize product backlog. - Work with your engineering team(s) and the broader organization to explore and implement new use cases for your product that address customer pain points and unlock new revenue opportunities. - Collaborate with cross-functional teams to align product goals and delivery phases with overall business objectives. - Regularly engage with our customers to understand their needs, as well as validate our proposed solutions. - Own pricing and packaging of your product as a standalone SKU (including sales enablement, marketing, customer trials, partnership opportunities). - Become the expert and point of contact of your product for internal and external questions, feedback, and requests. WHAT WE BELIEVE ARE IMPORTANT TRAITS FOR THIS ROLE -  3+ years of experience as a Product Manager: You have seen multiple products (API, SDK, or Data) through a full lifecycle of discovery, development, launch, and adoption in the B2B space. - Customer focus: You care deeply about your customer’s problems with a keen eye towards design and user experience. - An analytical approach: You have strong data analytics skills and always use data to properly evaluate the quality of your product, as well as guide your next steps. - Prioritization: You have clear rationale behind the tradeoffs you make and strive to deliver immediate/tangible value to customers. - Strong written and verbal communication skills: You can communicate about complex ideas concisely to a wide audience (e.g. FAQs and business cases for your roadmap). - Ownership: You can develop and execute a plan based on high level direction for feature or product development. - Invent & Simplify: You drive toward the simplest possible solution that drives the most value for customers. - Technical Chops: You understand and can explain complex technical concepts to a non-technical audience. - Go-to-market experience: You have taken your product to market owning the pricing and packaging strategy. - Nice-to-haves: Experience working with AI/ML teams and passion for the mapping or navigation domain space. WHAT WE VALUE In addition to our core values https://www.mapbox.com/about/values/, which are not unique to this position and are necessary for Mapbox leaders: - We value high-performing creative individuals who dig into problems and opportunities. - We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people. - We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company. - We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. Our annual base compensation for this role ranges from $150,025 - $202,975 for most US locations and 5% to 10% higher for US locations with a higher cost of labor. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Please discuss your specific work location with your recruiter for more information. By applying for this position, you acknowledge that you agree to the Mapbox Privacy Policy https://www.mapbox.com/legal/privacy which is linked here. Applications are accepted on an ongoing basis. We are committed to a fair and equitable hiring process. We do not discriminate against any protected class. #LI-DNI

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Lisbon, Portugal or London, UK About the Role Cloudflare built its reputation helping build a better Internet, defending millions of sites, giving away SSL and DDoS mitigation when the industry charged premium prices. In an acceleratingly dangerous world, the scope of that mission has changed. We are becoming something more: critical infrastructure. Banks run their payment rails on us. Governments run public services on us. Media companies depend on us during live events. Health systems depend on us to provide care. Reliability for these customers is no longer a feature of our product. It is a mission. Serving that customer base demands a different operating model. Traditional support organizations route tickets. Traditional engineering organizations ship features. Neither alone is enough when the stakes are this high. We are pivoting to something different: a customer-facing engineering organization, directly engaged with our customers at scale. This is work a central dev team cannot do from the inside of the network. The Customer Reliability Engineering function is the spine of that pivot. CRE is SRE applied outward, the same engineering discipline, applied to the reliability of the systems our customers run on Cloudflare. You are the engineer who owns the problems that matter most to the customers who matter most, and you contribute directly to our products and tooling, in partnership with Product Engineering, to hold that standard across the entire customer base. The Role CRE is a rapid response team and a proactive engineering team. You fix things at the edge as they come up, and you help build the product capabilities that identify customer issues before they become a crisis. Both modes are equally core. Rapid response. When a customer issue surfaces that is high-severity, cross-layer and complex, you are the engineer who answers. You reproduce the defect, isolate the root cause across Cloudflare's infrastructure and the customer's stack, drive the fix with Product Engineering, and confirm resolution. You hold on-call for high-severity incidents as part of a global shift rotation. Proactive engineering. When no fire is burning, you work with Product Engineering and our platform teams to build the capabilities that make the next fire cheaper or unnecessary: telemetry pipelines that correlate signals across the customer base, detectors that fire before a human notices, diagnostic tooling that scales across hundreds of customers, automation that reduces toil for Customer Support. Every incident you carry generates engineering output that reduces the cost of recurrence. The work compounds. Cloudflare is building CRE as an AI-native function. You will work with and help build agents and tooling that pre-diagnose incidents, surface relevant logs and configuration, and propose fixes with cited evidence. Engineers who ship AI-assisted diagnostics are the ones defining this discipline. What You Might Work On Rapid response: Own a Sev-1 incident where a large financial services customer sees asymmetric latency from a single POP. Trace it through BGP routing and identify transit provider policy change that is required to resolve. Diagnose a recurring WebSocket disconnect a media customer has been experiencing across multiple release cycles. Isolate it to a specific interaction between a Cloudflare service release and the customer's connection lifecycle. Drive the fix with the owning engineering team. Partner with a government customer's SRE team during an active DDoS event. Help them shape their Magic Transit and WAF configuration in real time. Proactive engineering: Build, with Product Engineering, a distributed tracing capability that correlates Cloudflare edge signals with customer origin metrics so a single query tells the story of a failing request end-to-end. Ship a detector for a class of WAF false positives silently degrading several customers. Get it into production before the next renewal cycle. Prototype an AI agent that takes a new customer case, pulls relevant logs and config, and proposes a root cause with linked evidence. Deploy it internally. Measure whether it makes engineers faster. Iterate. Responsibilities Rapid incident response and root cause analysis. Own the most complex, high-severity customer issues end-to-end, from first signal through confirmed resolution. Lead deep-dive debugging across the full stack: edge, network, DNS, transport, APIs, application, customer-side configuration. Reproduce defects, validate fixes with Engineering, and confirm customer-side resolution. Produce postmortems other engineers rely on. Hold on-call for high-severity incidents as part of a global rotation that includes weekends. Proactive reliability engineering. Analyze support and telemetry signals across the customer base to find systemic risks before they become incidents. Contribute monitoring, detection, and diagnostic capability to the core product and the engineering systems that give Customer Support early visibility into customer-affecting issues. Define customer-facing reliability metrics (error rates, resolution times, repeat-contact rates) and drive measurable improvement. Write automation that reduces mean-time-to-detect and mean-time-to-resolve. Cross-functional partnership. Manage the technical escalation lifecycle with clear ownership and timely communication. Partner with Product Engineering to drive fixes, workarounds, and configuration changes that address underlying gaps. Represent the customer reliability perspective in engineering syncs, incident reviews, and post-mortem processes. Technical leadership and enablement. Raise the technical floor of Customer Support through pair-debugging, structured knowledge transfer, and shared tooling. Document diagnostic procedures and resolution patterns in runbooks, internal knowledge bases, and AI skills. Share insights from customer-facing incidents to improve product documentation and operational readiness. Product and platform depth. Maintain deep, current expertise across Cloudflare's product portfolio: edge networking, DNS, CDN, WAF, DDoS mitigation, Zero Trust, Workers, and our developer platform. Anticipate customer impact from new releases and architecture changes. Serve as a go-to subject-matter expert in one or more domains. Requirements Minimum 5 years of hands-on experience in site reliability engineering, escalation engineering, systems engineering, or a comparable deeply technical support / operations role, with at least 2 years in customer-facing environments. Strong foundation in networking and security: TCP/IP fundamentals: OSI model, IPv4/IPv6 addressing, subnetting, routing, switching. Core protocols: DNS, HTTP/S, TLS/SSL, SMTP, SNMP, NTP. Routing protocols: BGP, OSPF, including path selection and route propagation. Firewall concepts: stateful/stateless inspection, rule sets, NAT, ACLs. VPN and encryption: IPSec, SSL/TLS tunnels, GRE. Zero Trust architecture, network segmentation, modern security models. Proficiency with observability and diagnostic tooling: packet capture and analysis (Wireshark, tcpdump), log aggregation (Kibana, Elasticsearch), metrics dashboards (Grafana), distributed tracing. Strong scripting and automation skills (Bash, Python) with a track record of shipping tooling that improves reliability and reduces toil. Experience with incident management, postmortem culture, and SLO/SLI-based reliability practices. Excellent written and verbal communication. Able to convey complex technical information clearly to engineers, leadership, and customers. Comfort owning ambiguous, cross-layer problems. Composure under pressure during high-severity incidents. Desired Skills & Experience SRE, DevOps, or platform engineering experience with direct customer-facing accountability. Deep expertise at both L3/L4 (network infrastructure) and L7 (application protocols, DNS, HTTP, WebSocket). Expert-level proficiency with Linux command-line tools: curl, dig, git, traceroute, mtr, strace, ss. Data-at-scale analysis using SQL, PromQL, or equivalent. Familiarity with CI/CD pipelines, infrastructure-as-code (Terraform, Pulumi), and container orchestration (Kubernetes, Docker). Track record of building internal tooling or diagnostic utilities that measurably improved team efficiency. Demonstrated technical leadership: mentoring engineers, driving cross-team initiatives, influencing outcomes without direct authority. Experience applying AI/ML to production engineering or operational workflows. Comfort engaging directly with enterprise customer engineering teams, including on calls during incidents. Bonus Points Active Cloudflare user who understands the platform as a practitioner. Hands-on experience with Workers, Pages, R2, D1, or other developer platform services. Cloud networking and security experience across AWS, Azure, or GCP. Web programming (HTML, JavaScript) and regular expressions. Chaos engineering or formal reliability frameworks (e.g., Google SRE principles). Managing or configuring non-HTTP services: email, DNS authoritative/recursive, FTP, SSH. Compensation ● For Portugal based hires: Estimated annual salary is between € 61,000 - 84,000 The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements. Equity This role is eligible to participate in Cloudflare’s equity plan. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: AZ_Mesa_HQ Primary Responsibilities Customer Experience Ownership Serve as an operational advocate for customers and partners throughout the customer lifecycle. Monitor customer satisfaction trends and identify opportunities to enhance service delivery. Work cross-functionally to ensure timely resolution of customer issues and inquiries. Develop recommendations that improve overall customer experience and operational efficiency. Champion a customer-first culture across Connected Vehicle Services initiatives. Operations Analysis & SLA Management Monitor, measure, and analyze operational performance metrics, KPIs, and service level agreements (SLAs). Produce recurring operational reports, dashboards, scorecards, and executive summaries. Identify trends, bottlenecks, and emerging risks within customer case management processes. Recommend corrective actions to improve operational effectiveness and SLA compliance. Support continuous monitoring of operational health and customer service performance. Customer Case Management & Escalations Manage complex customer escalations through resolution. Coordinate cross-functional teams to investigate and resolve operational issues. Ensure appropriate documentation, communication, and follow-through on escalated cases. Maintain visibility into high-priority customer issues and provide status updates to leadership. Drive timely issue resolution while balancing customer satisfaction and business objectives. Process Creation & Continuous Improvement Design, document, implement, and improve operational processes, workflows, and standard operating procedures. Identify opportunities for automation and operational efficiency. Drive continuous improvement initiatives using Lean, Six Sigma, DMAIC, or similar methodologies. Establish governance and process controls that support scale and consistency. Create process documentation and operational playbooks to support organizational growth. Problem Solving & Root Cause Analysis Lead structured root cause investigations for operational incidents and recurring issues. Analyze operational data, customer feedback, and business metrics to identify systemic problems. Develop corrective and preventive action plans. Implement and monitor solutions to ensure sustainable improvements. Facilitate problem-solving workshops and cross-functional resolution efforts. Training & Knowledge Management Develop training materials, job aids, operational documentation, and best practices for internal and external customers. Facilitate onboarding and ongoing training for team members and stakeholders. Promote a culture of operational excellence and continuous learning. Maintain knowledge repositories and ensure documentation remains current and accessible. Support adoption of new tools, technologies, processes, and AI-enabled capabilities. Project and Demonstration Coordination Coordinate operational and cross-functional projects and demonstrations supporting Connected Vehicle Services and Innovation initiatives. Facilitate project meetings, status reporting, and stakeholder communication. Support implementation of new products, services, OEM integrations, partner programs, and operational initiatives. Ensure projects and demonstrations remain aligned to business goals and customer outcomes. Required Qualifications Bachelor's degree in Business, Operations, Technology, Data Analytics, or  related equivalent experience. 3+ years of experience in operations, business analysis, customer success operations, customer support, project coordination, process improvement, or related roles. Experience managing customer issues, operational support processes, or escalation workflows. Strong analytical and problem-solving capabilities. Experience creating reports, dashboards, and operational metrics. Demonstrated ability to work independently in a fast-paced environment. Proven ability to prioritize competing demands and manage multiple initiatives simultaneously. Preferred Qualifications Experience in transportation, mobility, tolling, fleet management, telematics, connected vehicle services, automotive technology, or related industries. Knowledge of connected vehicle ecosystems, vehicle telematics, OEM integrations, fleet operations, or transportation technology solutions. Experience supporting customer-facing technology products and services. Knowledge of Lean, Six Sigma, DMAIC, Agile, Scrum, Kanban, or continuous improvement methodologies. Familiarity with AI-powered productivity and analytics tools. Experience managing operational projects across multiple stakeholders. Experience leveraging data and automation to improve operational performance and customer outcomes. Required Skills & Tools Software & Technology Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) Advanced Microsoft Excel (Pivot Tables, Lookups, Data Analysis, Reporting, Dashboards) Salesforce CRM a Plus AI Toolsets (Microsoft Copilot, OpenAI / ChatGPT, Claude, etc.) a Plus Process mapping and workflow documentation tools a Plus Industry Knowledge (Preferred) Transportation and mobility ecosystems Connected vehicle technologies Vehicle telematics platforms Fleet operations and fleet technology Digital service operations Customer support and service management environments Behavioral Competencies The successful candidate will demonstrate: Customer-centric mindset Technical aptitude and comfort learning new technologies Innovative and forward-thinking approach Strong analytical and critical thinking skills Natural problem-solving abilities Continuous improvement mindset Exceptional attention to detail High standards of quality and accountability Strong work ethic and ownership mentality Self-motivation and ability to work with minimal supervision Excellent verbal and written communication skills Strong organizational and time-management skills Ability to influence and collaborate across functions Adaptability and resilience in a dynamic environment Commitment to delivering outstanding customer experiences Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Design, build, and deliver enablement programs that drive productivity across our fast-growing European sales and sales engineering teams, including supporting new hire onboarding cohorts as they ramp in seat, in region. - Use AI tools to create content faster, run AI-driven role-play and call coaching, and give sellers self-serve answers to their questions. - Own training on the tools EMEA sellers and SEs use daily for account research, call prep, call recaps, pipeline updates, and drafting outreach and proposals. - Teach sellers when to trust AI output, how to verify it, and how to handle customer data under EU privacy and regulatory requirements (GDPR, EU AI Act), so every seller can explain, demo, and stand behind how Sierra uses AI with customers. - Create playbooks and programs, track adoption and impact (tool usage, time saved, ramp speed, deal velocity), and report results to EMEA and global sales leadership. Turn the best field practices into shared prompts, playbooks, and workflows for the global enablement team. - Localize and launch global sales plays in EMEA (flagging any that don’t translate), collect field feedback for the global Programs Lead, and support regional launches with Sales Leadership and Marketing. WHAT YOU’LL BRING - 5+ years in sales enablement at a B2B software company, with exposure to both onboarding and plays - Experience adapting centrally built programs for a regional audience - Evidence of leadership: prior people management, or leading projects and mentoring others, and a genuine interest in leading a team - Credibility with senior sales leaders and experienced sellers and SEs, and a strong facilitator - Hands-on, daily use of AI tools in your own work, and experience teaching others to adopt new tools and change how they work - Comfortable working independently with a team several hours behind you EVEN BETTER… - Experience in AI or enterprise software - Additional European languages - Experience as the first enablement hire in a region - Experience hiring or building a team - Experience running an AI fluency or AI tooling program for a sales team - Familiarity with the EU AI Act or GDPR as they apply to how sales teams use AI OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.