Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for a hands-on Legal Specialist (Law Enforcement) to join our Litigation, Regulatory & Policy team at Anthropic. In this role, you will be a key player in building out our legal function and running how Anthropic responds to law enforcement and government requests for user data, while navigating the intricate regulatory landscape of the AI industry. We expect this role to flex beyond the law enforcement queue into legal operations to support the broader litigation, regulatory, and policy team. The successful candidate will be a strong team player, able to build positive relationships with colleagues and work collaboratively toward shared goals.
Key responsibilities
Own the end-to-end response to law enforcement and government requests for user data, from intake and validation through production and closeout, including subpoenas, court orders, search warrants, preservation letters, and emergency disclosure requests from domestic and foreign authorities
Prepare and execute data productions: scoping, data retrieval, coordination with counsel, and eventual production
Handle foreign and cross-border process, including MLATs and letters rogatory, and manage escalations across jurisdictions
Handle civil third-party subpoenas and preservation demands
Maintain expertise in where user data lives across Anthropic's product surfaces and operate the internal data retrieval tooling
Run and improve the law enforcement response process and tooling
Partner with Trust and Safety, Security, Privacy, and Engineering on requests that touch user accounts, investigations, or safety escalations
Coordinate with outside counsel, alongside in-house counsel, on objections, challenges, and narrowing
Produce recurring reporting on request volume, deadlines, and queue health, and support Anthropic's periodic transparency reporting on government requests
Monitor legal developments in government access to user data and advise the team on their operational impact
Support litigation and regulatory matters and stretch beyond core responsibilities as needed to support the legal team's objectives
Minimum qualifications
Experience in a legal operations, business/operations manager, or paralegal role in an in-house legal department, or similar experience
Direct, front-line experience handling law enforcement or government requests for user data, including subpoenas, court orders, warrants, preservation letters, and emergency disclosure requests
Working knowledge of the legal framework for law enforcement access to user data, including the Stored Communications Act and the mechanics of foreign and cross-border requests such as MLATs
Excellent written and verbal communication skills, with the ability to work effectively with colleagues at all levels of the organization
Demonstrated ability to exercise good judgment and maintain the highest standards of discretion and confidentiality when handling sensitive legal matters, including under time pressure
Strong project management skills, including the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously
Experience owning an intake, queue, or docketing process end to end, including deciding what gets escalated and maintaining rigorous tracking
Comfort operating and improving the tooling a legal process runs on (trackers, spreadsheets, forms, aliases, and simple automations), with a willingness to make changes directly rather than route every change to someone else
A proactive, solutions-oriented approach to identifying, recommending, and implementing process improvements within the legal department
Preferred qualifications
5+ years of experience in legal operations, business/operations management, or a paralegal role in an in-house legal department
2+ years of experience at a high-growth technology company, with exposure to the legal challenges and opportunities presented by emerging technologies
Experience building or scaling a law enforcement response process
Experience managing legal intake process within a growing company
Demonstrated ability to think critically and creatively, adapting to new challenges and finding practical solutions to complex legal issues
Familiarity with legal project management software such as Asana, Trello, or Jira, and a willingness to learn and adopt new tools to streamline legal processes
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$1
—
$2 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Singapore
Workplace: Remote
About the role
Developers no longer build alone. They build alongside AI coding agents. Enterprises across Asia-Pacific want to make that shift without losing control of their code, data and infrastructure, and Coder gives them a secure, governed place to do it. We need someone to tell that story in the region: in rooms, on stages and across the table from the technical leaders at the accounts that matter. As Senior Regional Marketing Manager, APAC, you'll be the face of Coder marketing here, running the events, field, ABM and partner programs that turn that story into pipeline.
You will be Coder’s first feet on the ground in APAC, so this role is both strategic, tactical and hands-on. You'll set the regional plan and run it yourself, from target accounts and events down to the swag. You will work closely with regional sales, partners, and the global marketing team, and have real say in where Coder invests in APAC, reporting to the Director of International Marketing.
What you’ll do here
- Own the APAC marketing plan end to end, from planning through execution and reporting, aligned to global strategy and regional sales priorities and agreed with the Director of International Marketing.
- Run in-person events that people actually remember, from platform engineering roundtables and developer meetups to executive dinners and conference presence across the region, with the occasional webinar where it makes sense.
- Lead ABM programs for high-priority APAC accounts, partnering closely with sales to turn target account lists into real conversations and pipeline.
- Plan and execute field marketing across the region, including roadshows, customer and prospect programs, and sales-aligned campaigns with clear handoffs and timely follow-through.
- Build and run partner marketing with strategic alliances, resellers, and channel partners, including co-branded campaigns and joint events.
- Partner with global marketing teams to localize campaign content and messaging for APAC markets and buying cultures.
- Recommend and manage how the APAC budget is spent across events, vendors, agencies, and sponsorships.
- Measure regional performance across attendance, engagement, influenced pipeline, and sourced pipeline, and use it to decide what to do more or less of.
- Keep projects organized, timelines moving, and chaos to a minimum across multiple markets and time zones.
What we’re looking for
- Must be located in Singapore.
- 10+ years of regional or field marketing experience, preferably in B2B technology or developer-focused companies.
- Experience launching or growing a company’s marketing presence in APAC from a small base, owning the region as the primary or only marketer across in-person events, field, ABM, and partner marketing.
- Hands-on experience executing regional programs, including events, partner campaigns, and sales-aligned marketing motions.
- Experience running account-based marketing programs, including target account planning, personalized campaign touchpoints, and sales coordination.
- Experience building co-marketing programs with alliances, resellers, or channel partners.
- Experience managing a regional budget and working with agencies, event vendors, and sponsorships.
- Experience partnering closely with sales leadership to support pipeline goals and regional priorities.
- Strong project management skills, with the ability to manage timelines, vendors, details, and cross-functional inputs across time zones.
- Clear written and verbal communication skills, with the ability to keep stakeholders informed and aligned, including asynchronously.
- Comfort managing many programs at once while staying organized, responsive, and detail-oriented.
- Ability to travel 20% within the region.
- Familiarity with project management tools such as Asana or similar systems.
Bonus tacos if you have
- Experience marketing to developers, platform engineering teams, DevOps teams, or technical buyers.
- Experience with enterprise SaaS, cloud infrastructure, open-source, or developer tools.
- Familiarity with marketing automation, CRM, or ABM platforms such as HubSpot, Salesforce, 6sense or HockeyStack.
- Existing relationships with APAC cloud, SI, and channel partners, or with regional developer communities and event organizers.
- Experience measuring field marketing performance across attendance, engagement, influenced pipeline, and sourced pipeline.
- Experience supporting a company with an open source offering.
- Fluency in one or more APAC languages in addition to English.
Our tech stack
You do not need to know every tool on day one, but familiarity with common go-to-market systems will help you ramp quickly. This role may work across tools such as Asana, Salesforce, marketing automation platforms, ABM platforms, event platforms, and shared content systems.
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: London
Workplace: Remote
As Event Marketing Manager, EMEA, you will help shape how developers, platform teams, and open-source communities experience Coder in person and online. You will plan and execute events that build awareness, create pipeline, and turn technical interest into meaningful engagement.
You will work closely with Marketing, Sales, Developer Relations, Product Marketing, and partners to bring event programs to life. You will manage the details, connect the teams, and make each experience feel useful, credible, and well run.
What you’ll do here
- Plan and execute Coder’s EMEA event programs, including trade shows, conferences, summits, and partner activations.
- Manage event timelines, budgets, vendors, contracts, staffing plans, registration, logistics, shipping, and on-site execution.
- Partner with DevRel and Product Marketing to create event experiences that resonate with developers, platform engineers, DevOps teams, and technical buyers.
- Work with Sales to align event strategy to account priorities, meeting goals, pipeline creation, and follow-up motions.
- Create pre-event and post-event communications, including attendee outreach, internal briefings, speaker prep, staff guides, and follow-up plans.
- Coordinate Coder’s presence at open-source, developer, ai infrastructure, cloud, and platform engineering events.
- Help identify the right events for Coder to attend, sponsor, host, or skip based on audience fit, business goals, and community relevance.
- Manage relationships with agencies, production teams, venues, event organizers, swag vendors, and other external partners.
- Own the lead handoff post-event, working closely with marketing operations to get every lead in front of Sales within 24-48 hours, ensuring timely follow-up and partnering with demand gen on lead nurture tactics.
- Track event performance across attendance, engagement, meetings, leads, pipeline influence, sourced pipeline, and qualitative feedback.
- Travel as needed, approximately 25% of the year, to support hands-on event execution and ensure every program runs smoothly.
What we’re looking for
- Must be located in the UK
- 4–7 years of experience in event marketing roles.
- Strong experience planning and executing events from start to finish, including logistics, communications, managing vendors, timelines, budgets, and on-site details.
- Excellent program management skills. You can manage multiple moving parts, keep stakeholders aligned, and bring order to complex work.
- Resourceful with high attention to detail. You catch issues early, document clearly, and make sure the small things do not become big problems. When a shipment goes missing or plans change the night before, you adapt and the event goes on.
- Strong instincts for working with Sales, with the ability to build trust and align event programs to Sales priorities.
- Create event playbooks, briefing docs, run-of-show plans, staffing guides, and post-event reports.
Bonus tacos if you have
- Experience marketing to developers, DevOps teams, platform engineers, infrastructure teams, or other technical audiences.
- Experience working in or around open-source communities, developer ecosystems, or technical community programs.
- Experience supporting open-source projects, foundations, community events, or contributor programs.
- Familiarity with developer conferences and communities such as KubeCon, GitHub Universe, Open Source Summit, DevOpsDays, HashiConf, or similar events.
- Experience with account-based marketing and sales-aligned event motions.
- Experience with event technology and marketing systems such as, Cvent, Luma, HubSpot, Salesforce, or 6sense.
Our tech stack
You do not need to know every tool on day one, but familiarity with common go-to-market and event systems will help you ramp quickly. This role may work across tools such as Asana, Salesforce, HubSpot or Marketo, event platforms, ABM tools, shared content systems, and internal planning docs.
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: Remote-US
Workplace: Remote
Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide.
Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/!
We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm.
As a UX Researcher at Phantom, you will help us understand how people manage their money, discover opportunities, and trade with confidence. You will combine direct user understanding with behavioral data to build shared evidence that informs strategy, priorities, and execution across Product, Design, Engineering, Data Science, Marketing, Support, and leadership. The role sits within Design and partners across functions to prioritize important questions, communicate what findings mean for their work, and follow through on how insights are used.
RESPONSIBILITIES
- Partner with cross-functional teams to prioritize the questions that matter most, matching each study’s scope, method, and depth to the decision, available resources, and risk.
- Lead discovery and evaluation across the product lifecycle: uncover unmet needs, test early concepts, and assess how shipped experiences work in people’s real contexts.
- Partner with Data Science to connect user understanding with funnel and cohort analysis, experiments, and outcome measurement.
- Translate research into clear insights and recommendations that inform cross-functional strategy, priorities, and product decisions. Use concise narratives, visual evidence, and working sessions to help teams and leadership understand implications, raise risks, and follow through from findings to action.
- Bring Product, Design, and Engineering into the research process, and coach partners to run appropriate lightweight studies with a high quality bar.
- Make research easy to engage with through clear paths for researcher-led work, coached self-service, and specialist support, backed by a well-maintained participant panel, reusable evidence, and practical tools.
- Build a repeatable listening loop with Support, Marketing, and Data Science, combining direct research and targeted feedback to track changing needs across priority journeys and cohorts, while caring for participants and their information.
QUALIFICATIONS
- Significant experience leading product research end to end, with a portfolio showing your ownership and how your work changed product or business decisions.
- Strong qualitative research craft and judgment about which methods fit which questions, including interviews, observation, concept testing, usability studies, and surveys. Balance speed and evidence quality according to the decision’s importance.
- Sound analytical judgment, including the ability to partner with Data Science, interpret behavioral data, and explain sampling and evidence limitations.
- Experience building or improving a research practice in an environment where you needed to prioritize, work independently, and help others learn.
- Clear, direct, and kind communication, strong synthesis, and demonstrated ability to translate research into insights that inform decisions across functions. Explain implications for different audiences, challenge assumptions, surface risks, and build alignment through evidence.
- Proactive ownership and sound judgment: make deliberate tradeoffs, deliver with urgency and quality, and move work forward when information is incomplete.
- Curiosity about financial products and the ability to make complex or unfamiliar experiences understandable.
Nice to have
- Experience researching consumer fintech, investing, trading, payments, or crypto.
- Experience recruiting across diverse markets or studying trust, risk, onboarding, and repeat use.
- Familiarity with product analytics, SQL, or AI-assisted research workflows, supported by strong human judgment.
Why Work With Us
Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.
- Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world.
- Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless.
- Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation.
Benefits (only available to full-time employees)
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision): base plan 100% covered
- Flexible hours and a long-standing, supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Wellness stipend
- Weekly meal stipend
- Learning & Development stipend
- Remote / WFH set-up stipend
We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
Location: Remote (U.S. & Canada)
Workplace: Remote
The Company:
Outschool’s mission is to inspire kids to love learning. In our fast-changing world, the traditional educational system struggles to meet the diverse and evolving needs of young learners. Outschool reimagines this system, offering flexible and engaging learning experiences as a supplement and alternative to traditional education. By connecting learners with a global community of teachers and peers through our online platform, we make learning personal, dynamic, and deeply human.
We've made significant strides since launching our marketplace of live online classes in 2017. Finding initial success with secular homeschoolers, we then expanded to enrichment learning to meet the needs of a wider audience, growing our business 16x since 2019. Post-pandemic, we have evolved our platform to power academic learning, incorporated AI, and have begun to grow our international community. We're proud to have served over 1.5M passionate learners with more than $100M in annual bookings.
Driving disruptive, positive change in education is rewarding and hard. Outschool team members are encouraged to challenge themselves, take risks, and grow in their careers. We look for talented people whose sense of urgency, innate curiosity, and determination to drive impact will help Outschool achieve outsized results in pursuit of our mission. We invite you to be part of an ambitious team dedicated to ensuring every learner can navigate the future with curiosity, resilience, and a love of learning.
The Role
We’re looking for a Senior Product Manager to define and drive the strategy for a core part of our marketplace. You’ll own a product area end to end, from identifying the right problems through launch and long-term iteration, and you’ll work closely with Engineering, Design, Data, and business leaders.
At our size, this is a high-autonomy, high-impact role. You’ll operate with ambiguity, make consequential decisions with incomplete information, and align teams around a clear direction. Your work will directly influence how families discover learning and how educators build successful businesses on Outschool.
Core Responsibilities:
- Set the vision and strategy for your product area. Define the customer problems worth solving, the outcomes to pursue, and a multi-quarter strategy and roadmap, including what we will not do. Connect your strategy to company priorities and influence those priorities with evidence.
- Develop deep customer insight. Talk directly with families and educators, partner with customer-facing teams, and combine qualitative research with quantitative analysis to uncover opportunities others haven’t seen.
- Balance a two-sided marketplace. Make thoughtful trade-offs between the needs of families and educators, grounded in customer value and business impact.
- Make high-stakes decisions and own the outcomes. Weigh evidence, technical constraints, and business goals to make clear recommendations and decisions. Communicate the reasoning, work through disagreement constructively, and adjust course when the evidence changes.
- Lead across the organization without formal authority. Build alignment among Engineering, Design, Data, Marketing, Operations, and senior leadership. Resolve conflicting priorities, establish clear ownership, and keep initiatives moving.
- Drive execution and launch. Partner with your team to define success measures and make practical scope decisions that balance speed and quality. Anticipate risks and dependencies, and ensure customers can discover, understand, and adopt what we build.
- Own results after launch. Measure customer and business impact, test assumptions, share what you learn, and use the evidence to scale, iterate, or stop work.
- Raise the bar for product craft. Model strong product thinking, write clear strategy and decision documents, and mentor other PMs and cross-functional partners.
- Apply AI thoughtfully. Use AI to accelerate research, prototyping, and analysis, and identify where AI can create meaningful customer value.
Desired Experience & Skills:
- 6+ years of product management experience, including 3+ years owning a significant software product or product area from discovery through launch and iteration, with a track record of measurable customer and business impact.
- Demonstrated ability to define product strategy and vision in ambiguous environments, and to translate it into a prioritized, outcome-driven roadmap.
- Strong cross-functional leadership. You’ve earned trust across technical and business teams, influenced senior stakeholders, and moved complex initiatives forward without formal authority.
- Excellent communication. You write concise, compelling briefs and strategy narratives, explain decisions and trade-offs to different audiences, and listen carefully.
- Sound product judgment grounded in customer needs, data, business goals, and technical constraints, with the confidence to make decisions with incomplete information.
- Strong analytical skills, including comfort defining metrics, designing experiments, and drawing insight from data.
- A high degree of ownership. You identify what needs attention, propose a path forward, and follow through.
- The ability to give and receive direct, constructive feedback, and to take responsibility for the impact of your decisions.
- A genuine interest in expanding access to learning and improving the experience of families and educators.
What success looks like:
- First 90 days: You’ve built deep customer and business understanding, earned the trust of your partners, and presented a clear point of view on strategy and priorities for your area.
- 6 months: Your team has a shared understanding of the problems, goals, and reasoning behind key decisions, and you’ve shipped meaningful improvements with a clear adoption plan.
- 12 months: Your product area shows measurable progress against agreed customer and business goals, your decisions and learnings are shaping broader company priorities, and you’re raising the bar for how product work gets done.
Other Considerations:
- Building products for a consumer marketplace, education business, or another environment with multiple customer groups.
- Working in a small or growing company where priorities evolve and PMs stay close to execution.
- Mentoring or coaching other product managers.
- Hands-on use of AI tools in product discovery, prototyping, or delivery, or experience shipping AI-powered features.
Compensation:
Outschool recruits across the US and Canada, and sets employee salaries to reflect local compensation and cost of living. In addition to base compensation, this role is eligible for equity and benefits. Additional details are provided during the interview process.
For Canadian-based candidates, compensation range for this role is $172,000 - $193,500 CAD annually.
This role is available in the following US Pay Zones:
US Tiers
US Tier 1: San Francisco Bay Area, New York City, and Seattle Metro
US Tier 2: All California excluding San Francisco Bay Area, Boston Metro, Chicago Metro, Denver Metro, Austin Metro, Portland Metro
US Tier 3: All other cities and states
US Pay Zones
US Tier 1: $208,000 - $234,000
US Tier 2: $176,800 - $198,900
US Tier 3: $156,000 - $175,500
Benefits & Culture:
At Outschool, we believe that taking care of one another enables us to do our best work. To us that means:
- Shared Financial Success: Competitive salaries, stock options, and retirement plans.
- Health: Comprehensive medical, dental, vision, disability, and life insurance.
- Wellness: Annual wellness stipend, access to coaching & therapy, and pet wellness plans.
- PTO & Family Benefits: Generous PTO and family leave policies.
- Hybrid & Remote-Friendly: Outschool has a distributed team across the U.S. and Canada and an office in San Francisco. Bay Area-based employees work in the office part of the week and receive commute-related benefits. Team members outside the Bay Area remain fully remote, with support for expensable home office setup and internet to stay connected no matter where you are.
- Lifelong Learners: Annual budgets for professional development and DEI learning; budgets for children to take Outschool classes.
- Community Impact: Outschool matches employee donations to eligible charities and supports Outschool.org http://Outschool.org’s nonprofit programs.
Outschool is an equal opportunity employer. We view diversity as a moral imperative and competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience.
If you require a reasonable accommodation to participate in the job application or interview process, please contact recruiting@outschool.com.
Benefits packages are included for full-time employees only. Please note benefits and perks may vary for employees based outside of the US and Canada.
Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada, unless specifically indicated otherwise.
Once you submit your application, Outschool will process your personal data to evaluate your candidacy for employment. Unless specifically indicated otherwise, we hire employees only in the U.S. and Canada. Applicants else where should be aware that we may discard your application upon submission or we may ask if you would like us to retain it later should there be consideration (this is not typical at all). If you are selected for interviewing, your data will be shared with interviewers and personnel involved in that process. If not hired, your application will be retained for one year in case there is another suitable role. You may opt out of this at any time. Please see our Employee/Applicant Privacy Notice https://outschool.com/pages/privacy-Emp for more detailed information. If applicable, as you progress through the process, we will be clear about what information is being asked for and what happens with that information.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We believe powerful AI can compress a century of scientific progress into a decade. Bringing Claude to scientists and engineers is a big part of building toward that future.
Claude has already helped
uncover a novel enzyme system
,
formalize Fermat’s Last Theorem
, design
more efficient quantum circuits
, and compute
new results in theoretical physics
— and this is just the beginning. You’ll figure out what scientists and engineers need from Claude and build it from 0→1.
You’ll be a technical leader with a high degree of autonomy, helping clear the path to harnessing scientific AGI. You’ll work with internal experts and industry partners. Initiatives like our
AI for Science Program
will connect you with researchers we support in high-impact work across scientific fields.
Key responsibilities
Build products that unlock scientific discovery
Partner with product management, design, and go-to-market to make complex workflows, like modeling and simulation, simple to run with Claude
Work closely with research to make models better at science and engineering
Spend time with users in academia and industry to decide what to build next
Own technical design and delivery end to end, shipping product quickly rather than just executing a spec
Minimum qualifications
Software engineering experience, including owning the technical design and delivery of products
Experience building products from 0 to 1 in fast-moving environments, and setting technical direction with limited precedent to lean on
Experience building AI products, and knowledge of what it takes to turn model capabilities into applications people actually use
Ability to think holistically about user experience and craft tools that are a pleasure for scientists and engineers to use
Comfort working directly with technical domain experts and customers, and turning what you learn into product
Enjoyment of solving hard problems together with researchers, scientists, and other engineers
Preferred qualifications
8+ years of software engineering experience, ideally with 2+ years at a Staff or equivalent technical leadership level
Background in math, physics, materials science, mechanical or electrical engineering, or another science or engineering field
Experience building software for scientists or engineers, such as CAD, simulation, electronics design, or scientific computing tools
Experience as a founder or early engineer at a company building tools for scientists or engineers
Experience working with research teams to improve domain-specific model capabilities, including evaluation frameworks
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Philippines
We are seeking an articulate, highly organized, and dependable
Virtual Front Desk & Patient Communications Coordinator
to join our team in supporting a high-volume U.S. medical practice. In this front-line remote role, your primary focus will be managing inbound and outbound patient communications, coordinating provider schedules, and maintaining clean patient records. As a secondary responsibility, you will assist with verifying insurance eligibility and processing prior authorizations through payer portals.
Because this position requires extensive daily interaction with U.S. patients, medical staff, and insurance representatives over the phone,
hands-on proficiency with AthenaOne EHR
and
exceptional, accent-neutral verbal English communication
are absolute, non-negotiable requirements. You must be comfortable managing high call volumes via
RingCentral
, operating independently under standard practice protocols, and handling confidential patient records in full compliance with HIPAA regulations.
Working Environment & Core Schedule
Role Title:
Virtual Front Desk & Patient Communications Coordinator
Status:
Full-Time (40 Hours / Week)
Schedule:
Monday – Friday, Standard U.S. Business Hours (e.g., 8:00 AM – 5:00 PM EST / CST / PST)
Core Technology Stack:
AthenaOne EHR
,
RingCentral
(VoIP & Messaging), Insurance Payer Portals, Secure Practice Email
Primary Scope:
Inbound/Outbound Phone Triage, Patient Scheduling, Front Desk Records Management, Secondary Insurance Eligibility & Prior Authorization Support
Top 3 Daily Tasks
Inbound/Outbound Call Management:
Answer high-volume patient calls and voicemails via RingCentral, address routine inquiries, route clinical concerns to medical staff, and document phone interactions in AthenaOne.
Patient Scheduling & Calendar Coordination:
Book, reschedule, and confirm consultations and follow-up visits, follow up on no-shows/cancellations, and optimize provider schedules in AthenaOne.
Insurance Eligibility & Prior Authorization Support:
Perform real-time benefits verification, initiate and track prior authorization requests across payer portals, and log authorization status updates in AthenaOne.
Core Responsibilities
Patient Communications & Call Handling:
Manage heavy phone call traffic via RingCentral, providing warm, professional, and clear verbal communication for scheduling, general practice inquiries, and follow-ups.
Appointment Scheduling:
Execute patient scheduling in accordance with practice-specific provider rules, send pre-appointment instructions, and actively manage recall/wait lists.
Front Desk Records Administration:
Collect and update patient demographic data, insurance information, and medical histories inside
AthenaOne EHR
, ensuring full data accuracy.
Insurance Eligibility & Benefits Verification:
Verify commercial, Medicare, and Medicaid coverage prior to appointments to determine active benefits and patient cost-sharing responsibilities.
Prior Authorization Tracking:
Prepare, submit, and monitor prior authorization requests for diagnostic tests, specialty procedures, and medications, escalating complex denials or urgent needs to clinical leads.
HIPAA Compliance & Team Coordination:
Route patient chart notes and clinical messages securely to providers while adhering strictly to HIPAA privacy policies.
Requirements
AthenaOne EHR Mastery:
Direct, hands-on operational experience navigating
AthenaOne EHR
for appointment scheduling, patient demographic updates, and chart documentation.
Medical Front Desk Experience:
Proven background managing high-volume inbound/outbound calls and front-desk workflows in a U.S. medical clinic or virtual assistant setup.
Fluent English Communication:
Flawless verbal and written English skills with a clear, accent-neutral phone presence and high listening comprehension during fast-paced calls.
Patient Scheduling & Prior Authorization Background:
Demonstrated proficiency in booking complex patient appointments and executing prior authorization requests through insurance portals.
HIPAA Compliance Knowledge:
Solid understanding of U.S. healthcare workflows, medical terminology, and HIPAA patient privacy regulations.
Remote Workspace Setup:
Dedicated, private home office with a lockable door, high-performance computer (PC/Mac), high-speed primary internet connection, backup internet/power solutions, and a noise-canceling headset.
Preferred Qualifications
Hands-on experience using
RingCentral
or comparable cloud-based VoIP platforms.
Prior experience supporting a high-volume, multi-provider U.S. medical practice.
Deep experience navigating major U.S. insurance payer portals (Availity, Optum, NaviNet) for real-time eligibility and prior authorizations.
Ideal Candidate Profile
You are a sharp, articulate front-desk professional who thrives in a fast-paced clinical setting. You navigate AthenaOne and RingCentral effortlessly, manage high call volumes with patience and warmth, and keep patient schedules and insurance authorizations running smoothly.
Location: Cyprus; London, United Kingdom; United Arab Emirates; Serbia; Malta
GoMining is building the next generation of the Bitcoin economy.
Our mission is to unlock Bitcoin's full potential, moving it from a passive asset into an active financial system used daily by millions of people.
We combine Bitcoin mining, payments, and Bitcoin finance into one global ecosystem, making Bitcoin products accessible to both mainstream and crypto-native audiences.
As we continue to expand internationally, we are scaling our global partnership ecosystem and building new revenue-generating distribution channels.
We are looking for a
Head of Partnerships & Sales
to drive the international expansion of GoMining's affiliate and strategic partnership business.
This is a hands-on commercial leadership role with a clear focus on
partner acquisition, deal execution, revenue generation, and building scalable sales operations
.
We are looking for a strong commercial leader who can personally identify opportunities, open doors, negotiate with major partners, close deals, and generate measurable business results.
You will initially take a highly hands-on approach, leveraging your own network and commercial expertise to acquire high-value partners and establish successful sales channels.
As the direction grows, you will have the opportunity to build and lead your own business development team, scale partner acquisition, and develop a predictable, revenue-generating sales operation.
This is not a purely strategic or people-management position. We are looking for someone who can sell, close deals, generate revenue, and build a team around proven commercial results.
Responsibilities
Strategic Partnerships & Business Development
Personally identify, approach, negotiate with, and close high-value strategic partners across international markets.
Develop partnerships with crypto exchanges, wallets, affiliate networks, brokers, fintech platforms, iGaming companies, media groups, and other businesses with large customer audiences.
Leverage your existing professional network to accelerate partner acquisition and commercial growth.
Own the entire partnership sales cycle — from prospecting and outreach to negotiation, agreement, onboarding, activation, and revenue generation.
Build relationships with founders, C-level executives, commercial directors, and key decision-makers.
Negotiate commercial terms, affiliate commissions, revenue-sharing agreements, and long-term strategic partnerships.
Represent GoMining at major international conferences, industry events, and business meetings.
Identify and develop new partnership opportunities across crypto, fintech, brokerage, affiliate marketing, and adjacent industries.
Sales Execution & Revenue Growth
Take direct ownership of partner acquisition and revenue targets.
Personally drive high-value deals and convert partnerships into active, revenue-generating relationships.
Develop commercial strategies to increase partner-driven sales volume and revenue.
Identify the most promising markets, partner segments, and distribution opportunities.
Build and manage a strong pipeline of potential partners and strategic deals.
Develop partner activation strategies to ensure new partnerships generate measurable commercial results.
Monitor partner performance, sales conversion, and revenue contribution.
Optimize commercial agreements and incentive models to improve partner productivity and profitability.
Establish predictable and scalable partner-driven sales processes.
Building & Scaling the Sales Team
Initially lead commercial activities personally, demonstrating a successful and repeatable sales approach.
Build and scale a high-performing business development and partnerships team as the direction grows.
Hire, onboard, coach, and develop sales professionals.
Establish clear sales targets, KPIs, pipeline management, and reporting standards.
Create effective prospecting, negotiation, onboarding, and partner development processes.
Build a performance-driven commercial culture focused on ownership, speed, accountability, and measurable results.
Continuously improve team productivity, sales conversion, and revenue generation.
Market Expansion & Strategic Growth
Identify high-potential markets and partner segments for international expansion.
Develop market-entry strategies through strategic partnerships and distribution channels.
Build relationships with influential industry players, affiliate networks, and regional business leaders.
Explore new commercial models, distribution opportunities, and partnership structures.
Collaborate with Product, Marketing, Payments, Finance, and Operations to ensure successful partner onboarding and activation.
Translate market feedback and partner insights into commercial opportunities and product improvements.
Requirements
5+ years of experience in business development, B2B sales, affiliate partnerships, strategic partnerships, or commercial leadership.
Proven track record of
personally acquiring major partners, negotiating commercial agreements, and generating significant revenue
.
Strong experience in at least one of the following industries: crypto, fintech, forex/CFD brokerage, iGaming, gambling, affiliate networks, or other performance-driven digital businesses.
Established professional network of affiliates, brokers, commercial partners, industry decision-makers, or distribution channels.
Experience managing complex B2B sales cycles and negotiating high-value commercial agreements.
Strong understanding of affiliate marketing, CPA, RevShare, hybrid commission models, and partner-driven acquisition.
Demonstrated ability to develop commercial opportunities from scratch and turn them into measurable business results.
Experience building or leading business development, partnerships, or sales teams, or clear potential to grow into such a leadership role.
Strong commercial mindset with an understanding of revenue, sales performance, partner economics, and profitability.
Ability to combine strategic thinking with hands-on sales execution.
Entrepreneurial mindset, high level of ownership, proactivity, and results orientation.
Excellent communication, relationship-building, and negotiation skills.
Willingness to travel internationally and actively participate in conferences and business meetings.
Fluent English (C1+).
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: United States (Remote)
Workplace: Remote
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
Compliance Controls & Monitoring (C&M) is OnePay’s second line of defense, responsible for establishing and overseeing the firm's compliance control environment. Distinct from independent Compliance Testing, C&M identifies and assesses regulatory risks, evaluates controls, and drives compliant product and operational outcomes across the product lifecycle. This role requires an experienced compliance professional who can independently evaluate complex regulatory matters, recommend practical solutions, and execute compliance oversight activities in a fast-paced, evolving financial services environment.
What Makes This Role Different:
OnePay is a growing company with a broad and evolving product set, and our regulatory landscape evolves alongside it. This role sits at the center of that growth. You'll assess new and changing products, apply regulatory requirements to situations that don't always have clear precedent, and help the business find compliant paths forward. Strong partnerships with Product, Legal, and Operations is a given, and your goal is to bring a clear, well-reasoned compliance perspective to that table. The best fit is someone who is energized by that kind of work: exercising sound judgment on complex questions, communicating risk clearly and constructively, and advocating independently for the right controls.
You will:
- Regulatory Advisory & Business Partnership: Build trusted relationships across Product, Operations, Engineering, Marketing, Legal, and Compliance. Independently evaluate business practices and controls against applicable regulatory requirements, provide practical compliance guidance, and confidently challenge potential noncompliance while influencing appropriate corrective actions.
- Compliance Controls: Evaluate compliance control design and adequacy, identify gaps in regulatory coverage, and recommend and drive enhancements. Support control development, risk-to-control mapping, documentation, and maintenance of the centralized compliance control inventory within the firm's GRC platform.
- Compliance Risk Assessment: Execute and maintain compliance risk assessments across products, processes, and regulatory requirements. Evaluate inherent risk, control coverage, and residual risk; recommend appropriate mitigation; and support implementation and ongoing maintenance of compliance risk assessment processes within the firm's GRC platform.
- Execution & Continuous Improvement: Independently manage assigned compliance activities and initiatives through completion while balancing competing priorities and deadlines. Identify opportunities to improve processes, increase efficiency, and enhance operational effectiveness.
- Change Management: Assess regulatory compliance implications of new or modified products, business processes, systems, and operational changes. Partner with stakeholders to evaluate control impacts and support appropriate compliance measures throughout implementation.
YOU BRING
- Mid Career (5-10 Years) with progressively responsible advisory experience within banking, fintech, or consumer financial services, with strong knowledge of applicable federal and state consumer financial protection laws and regulations.
- Demonstrated ability to independently interpret regulatory requirements, provide credible challenge, and influence decisions across cross-functional stakeholders, including comfort making and defending well-reasoned judgment calls on nuanced questions and evolving regulatory guidance.
- Hands-on experience conducting compliance risk assessments, evaluating control design and effectiveness, and working with risk registers or GRC platforms.
- Strong critical thinking and communication skills, with the ability to explain regulatory risk clearly and constructively to business partners, and to advocate independently for the right controls.
- Proven ability to manage competing priorities and drive work to completion with a high degree of ownership.
- Experience in a fintech, startup, or similarly dynamic financial services environment preferred.
- CRCM, CIA or equivalent certification preferred.
WHAT WE OFFER
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Growth Marketing is the activation and delivery arm of GitLab marketing: campaigns, regional and field marketing, lifecycle and product led growth, marketing engineering and operations, corporate events including Transcend, partner marketing, community programs and Co-Create. If a program connects GitLab to a customer or a buyer, it lives here, and the team is accountable for pipeline, first orders, Flex conversion and expansion, and post sale adoption.
As Principal Growth Marketing Strategist you work directly with the VP of Growth Marketing as a strategic partner and operator. You hold the whole picture of the engine: the goals every function has committed to, the budget and where it is moving, the strategic projects that do not fit cleanly inside any one function, and the decisions that are waiting on an answer. You keep that picture current, you act on it when the VP is engaged elsewhere, and you use it to move work faster.
This is an individual contributor role at the Principal level. You do not manage a team. You manage outcomes across ten functions through influence, judgment and follow through, and you are trusted to speak for Growth Marketing in rooms the VP cannot be in. The people on the leadership team are senior, experienced marketers; they will work with you because you make them faster and sharper, not because of the title.
You will be effective in this role if you have led marketing yourself at a senior level, understand how a modern B2B software company makes money, are curious and hands on with AI in your own work, and can move between a budget trade off, a partner negotiation, a pipeline review and a keynote plan in the same day without losing the thread.
What you'll do
Run Growth Marketing's operating rhythm: goals, business reviews, planning cycles and the metrics inspection behind them, so decisions get made, recorded and followed through.
Track commitments across the leadership team between their 1:1s with the VP, so those conversations are about strategy rather than status.
Own the strategic projects that matter to Growth Marketing and have no single functional home: scope them, find the owner or be the owner, and land them.
Hold the budget picture across the team, prepare trade offs with a recommendation, and act within the authority the VP has delegated in writing.
Represent Growth Marketing on the VP's behalf in pipeline reviews, cross functional planning and partner conversations; carry the position in and the decision out.
Unblock functional leaders when the VP is engaged elsewhere, or stage the issue so it takes one conversation rather than three.
Be a thinking partner to any functional leader who wants one, offered rather than assigned.
Partner with marketing's AI Transformation Owner so AI adoption across Growth Marketing is visible, measured and moving.
Prepare the VP for high stakes moments: executive updates, leadership material, keynotes, customer and partner meetings, with the numbers checked and the first draft written.
What you'll bring
Extensive experience in B2B software marketing with senior leadership experience: you have owned a marketing function, a large program budget or a go to market motion, and you have been accountable for a pipeline or revenue number.
Breadth across marketing. You have worked in or closely with demand and digital, field and events, lifecycle or product led growth, partner marketing and marketing operations, and you can hold a credible conversation with an expert in each.
A track record of landing cross functional projects that nobody owned, through influence rather than authority, with executives, peers and individual contributors.
Business fluency: you read a P&L, a pipeline report and a budget model comfortably, you understand consumption and subscription business models, and you can explain a trade off to a CFO in plain language.
Program and operating rhythm experience: goal frameworks, business reviews, planning cycles, and the discipline to keep them honest without turning them into bureaucracy.
Hands on AI fluency. You use AI tools daily in your own work, you have built or configured something with them, and you are curious about how they change the way a marketing organization operates. Prior experience in a chief of staff, strategy and operations, or business operations role is welcome but not required.
Executive communication: concise writing, clear verbal briefs, comfort presenting to and being questioned by VPs and C level leaders, and the judgment to know what travels up and what does not.
Discretion. You will handle confidential people, budget and strategy information every day.
Familiarity with developer, DevOps or platform engineering audiences, or the ability to get there fast.
The ability to use GitLab, and to travel occasionally for events and leadership offsites.
About the team
Growth Marketing at GitLab is one integrated engine of roughly 100 people across ten functions, led by the VP of Growth Marketing and reporting into the Chief Product and Marketing Officer. The team runs Transcend, GitLab's flagship event program, the GitHub competitive motion, the regional and partner marketing engines in AMER, EMEA and APJ, the lifecycle and product led growth motions behind GitLab's self serve business, and marketing's AI transformation. The leadership team operates on a small set of shared principles: speed with quality, an ownership mindset, and customer outcomes. You can read more about
how marketing operates at GitLab
in the handbook.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$152,800
—
$259,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Hybrid (Vancouver, British Columbia)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
We’re looking for a thoughtful, curious, and driven Sales Manager to lead a team of Commercial Account Executives focused on growing existing customer relationships. You’ll coach and develop reps, own team performance, and help them navigate both fast-moving expansion opportunities and larger, more complex deals.
As our first sales leader in Vancouver, you’ll help establish our new sales hub, hire and develop talent, and build a repeatable expansion sales motion. This is a hands-on opportunity to shape a growing team and help more customers realize the value of Tailscale.
Key Responsibilities
Help establish Tailscale’s new sales hub, hire and onboard Commercial Expansion AEs, and create a culture of curiosity, accountability, and shared success
Drive expansion revenue, maintain a healthy pipeline, and deliver accurate forecasts
Prospect alongside reps, join customer conversations, and help navigate pivotal deals - from fast-moving expansions to larger, more complex opportunities
Turn call reviews, role plays, and deal strategy sessions into practical coaching that sharpens skills and supports career growth
Build and refine a repeatable expansion playbook, using sales data and customer insights to test approaches and scale what works
Develop a deep understanding of Tailscale’s value and partner with Customer Success, Marketing, Product, Sales Engineering, and Partnerships to grow adoption
What We Are Looking For
At least 1 year of people management experience in a B2B SaaS sales environment
Proven ability to coach, develop, and motivate Account Executives or other quota-carrying sales professionals
Strong understanding of the sales process, including prospecting, discovery, qualification, pipeline management, and closing
Experience driving team performance through data-driven decision-making, structured coaching, and clear accountability
Ability to thrive in a fast-paced, high-velocity sales environment while managing multiple priorities
Excellent written and verbal communication skills, with the ability to engage both technical and nontechnical stakeholders
A curious, proactive mindset with a bias for action and a passion for continuous improvement
Willingness to travel approximately once per quarter
Ability to work from our Vancouver office three days per week
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
For this position, our pay ranges reflect target OTE (on target earnings), inclusive of base salary and variable compensation tied to the attainment of quarterly sales targets.
CAN Pay Range (OTE)
$268,000
—
$335,000 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Hybrid (Toronto, Ontario)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
We’re looking for a thoughtful, curious, and driven Sales Manager to lead a team of Commercial Account Executives focused on growing existing customer relationships. You’ll coach and develop reps, own team performance, and help them navigate both fast-moving expansion opportunities and larger, more complex deals.
As our first sales leader in Toronto, you’ll help establish our new sales hub, hire and develop talent, and build a repeatable expansion sales motion. This is a hands-on opportunity to shape a growing team and help more customers realize the value of Tailscale.
Key Responsibilities
Help establish Tailscale’s new sales hub, hire and onboard Commercial Expansion AEs, and create a culture of curiosity, accountability, and shared success
Drive expansion revenue, maintain a healthy pipeline, and deliver accurate forecasts
Prospect alongside reps, join customer conversations, and help navigate pivotal deals - from fast-moving expansions to larger, more complex opportunities
Turn call reviews, role plays, and deal strategy sessions into practical coaching that sharpens skills and supports career growth
Build and refine a repeatable expansion playbook, using sales data and customer insights to test approaches and scale what works
Develop a deep understanding of Tailscale’s value and partner with Customer Success, Marketing, Product, Sales Engineering, and Partnerships to grow adoption
What We Are Looking For
At least 1 year of people management experience in a B2B SaaS sales environment
Proven ability to coach, develop, and motivate Account Executives or other quota-carrying sales professionals
Strong understanding of the sales process, including prospecting, discovery, qualification, pipeline management, and closing
Experience driving team performance through data-driven decision-making, structured coaching, and clear accountability
Ability to thrive in a fast-paced, high-velocity sales environment while managing multiple priorities
Excellent written and verbal communication skills, with the ability to engage both technical and nontechnical stakeholders
A curious, proactive mindset with a bias for action and a passion for continuous improvement
Willingness to travel approximately once per quarter
Ability to work from our Toronto office three days per week
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
CAN Pay Range
$268,000
—
$335,000 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
The Lead, Community Growth Marketing Manager leads community strategy, member experience, and integrated marketing across GitLab’s community portfolio including the
Software Engineering Leadership Forum
. This role defines how our communities grow and deliver value, building experiences that foster meaningful connections, sustained participation, and long-term engagement. This is an opportunity to build community as a growth practice, turning community relationships into impact supporting GitLab’s growth flywheel.
What you'll do
Shape SELF's strategy and growth plans, building strategies that attract the right audiences and strengthen engagement and advocacy.
Lead the programming and audience experience for SELF events and chapters. Define the purpose, format, agenda, speakers, and follow-up, partnering with program operations and event teams on logistics and delivery.
Design the full member experience, including automated journeys and cross-functional workflows with Lifecycle Marketing, Marketing Operations, and program teams. Connect invitations, onboarding, event follow-up, ongoing engagement, and reporting so SELF and other programs scale without losing personalization.
Build SELF's annual programming and marketing calendar. Coordinate experiences with GitLab's broader campaigns, launches, field activities, and marketing priorities.
Put AI to work in community marketing. Experiment with ways to automate workflows, understand member feedback, personalize content, and make better decisions. Apply human judgment, review outputs for quality, and handle member data responsibly.
Partner with Sales and Customer Success to identify priority accounts and top customer champions. Build relevant paths for them to join and contribute to community programs as members, speakers, and peer leaders, with coordinated outreach and follow-up.
Collaborate with internal executive teams and crossfunctional partners, as well as external community partners to seed growth and integrate across existing plans.
Track, measure and iterate on membership growth, event participation and quality, activation, retention, satisfaction, priority-account engagement, and advocacy.
What you'll bring
Experience building or scaling communities, membership programs, or peer networks.
Ability to turn strategy into a clear growth plan, annual programming and marketing calendar, and coordinated member journey.
An understanding of how community, customer engagement, advocacy, and account growth reinforce one another.
Experience partnering closely with sales teams to identify priority accounts and customer champions and engage them in relevant programs.
Demonstrated experience planning and delivering both virtual and in-person events, including community events. Ability to connect audience selection, programming, speaker engagement, and follow-up to member value and measurable outcomes.
Familiarity with lifecycle marketing, marketing automation, CRM systems, web analytics, or campaign measurement.
Strong cross-functional collaboration and writing skills, with the ability to communicate a program's value to different audiences.
Ability to use member research, event feedback, engagement data, and marketing results to make decisions and improve programs.
Sound judgment and the ability to balance ownership of SELF with marketing support for other community programs, working with operational partners on delivery.
About the Team
The Growth Community Programs team supports GitLab’s growth flywheel, seeding tomorrow’s customers and activating today’s. We design the programs and motions that turn customer and community relationships into lasting member value, advocacy, pipeline and expansion.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: United States, Madison, WI
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Technical Program Manager
Madison, WI
Role Overview
As a Senior Technical Program Manager, you will lead the delivery of complex software programs across Commerce Services & Client Experiences within the PlayStation ecosystem. Working closely with engineering, product, design, and quality teams, you will help deliver reliable, scalable services and intuitive experiences that connect players with digital content.
You will bring clarity to evolving requirements, build actionable delivery plans, and coordinate execution across multiple teams. This role combines hands-on program leadership with technical understanding, strong judgment, and the ability to build trust and influence without direct authority. You will help teams navigate competing priorities and technical dependencies while keeping customer needs and business outcomes in focus.
What You’ll Be Doing
Own end-to-end delivery of complex technical programs across multiple engineering teams, driving alignment on outcomes, scope, milestones, dependencies, and launch readiness.
Partner with engineering leads, product, and design to clarify requirements, drive technical alignment, surface integration and operational risks, and translate requirements into a sequenced delivery plan.
Build and maintain delivery plans with clear milestones, owners, and dependencies, working with engineering leads to account for team capacity and sequencing.
Drive cross-team planning and alignment, facilitating the discussions and working sessions needed to make decisions and maintain progress.
Manage dependencies across client experiences, backend services, and supporting platforms, ensuring integration points and handoffs are understood and coordinated.
Identify delivery risks early, drive mitigation and recovery plans, and escalate issues with clear options and recommendations.
Work with product and engineering partners to resolve competing priorities and make informed trade-offs across scope, timing, quality, and technical constraints.
Coordinate with engineering, quality, and release partners to support integration testing, issue prioritization, and launch readiness.
Communicate program progress, risks, and business impact clearly to technical partners and business stakeholders, highlighting decisions needed and presenting clear options and recommendations.
Improve execution across teams by introducing practical changes to processes and tools, measuring their effectiveness, and incorporating feedback.
What We’re Looking For
Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
6+ years of technical program or project management experience delivering software products, online services, or consumer-facing experiences.
Demonstrated success leading programs across multiple engineering teams, including managing dependencies, aligning priorities, and coordinating releases.
Strong understanding of the software development lifecycle, with hands-on experience supporting requirements definition, planning, development, testing, and deployment.
Technical understanding of APIs, distributed services, and client-server integration, with the ability to engage engineers on design considerations, implementation trade-offs, and delivery implications.
Experience partnering with product and engineering to clarify ambiguous requirements, break down complex work, and manage changes in scope.
Practical experience with Agile methodologies, including facilitating planning and delivery activities and using tools such as Jira and Confluence.
Strong planning and problem-solving skills, including the ability to assess capacity constraints, anticipate risks, and adjust plans as conditions change.
Excellent written and verbal communication skills, with the ability to explain complex issues and present actionable recommendations to different audiences.
Proven ability to build trust, resolve disagreements constructively, and influence partners without direct authority.
Strong ownership and judgment, balancing attention to detail with an understanding of customer and business impact.
Experience working effectively with geographically distributed teams across time zones.
Preferred Qualifications
Experience with digital commerce capabilities such as storefronts, product catalogs, checkout, payments, subscriptions, or entitlements.
Experience delivering customer journeys that span client applications and backend services.
Familiarity with the reliability, scalability, security, and privacy considerations of high-volume consumer services.
Prior experience in software engineering, systems engineering, or quality engineering.
Experience coordinating service integrations, platform migrations, or releases across multiple client surfaces.
Familiarity with gaming, digital entertainment, or other large-scale consumer technology environments.
#LI-KS1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$159,500
—
$239,300 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: USA - New York (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Lifecycle Marketing Manager to drive prospect engagement and conversion across Fivetran’s global Commercial business. As part of the Commercial demand generation team, this role combines a strong email marketing background with a lifecycle mindset to nurture new business prospects through the buying journey.
You will own email strategy and execution, building personalized, automated journeys that deliver the right message at the right time. Through compelling copy, thoughtful segmentation, and ongoing experimentation, you will turn engagement into measurable progress toward MQLs and pipeline. You’ll collaborate with demand generation, content, marketing operations, and sales to connect email nurture with broader campaigns and prospect outreach.
The ideal candidate brings experience in B2B demand generation, hands-on email campaign execution, and a data-driven approach to improving conversion and driving business impact.
This is a full-time hybrid position based in our New York, NY office.
Technologies You'll Use
Marketo, Google Analytics, SFDC, Chat GPT, Claude, and Looker.
What You’ll Do
Own email marketing strategy and execution for Commercial new business prospects, driving engagement, lead-to-MQL conversion, and pipeline growth.
Build and optimize automated nurture journeys that guide prospects through the buying process, using behavior, interests, and funnel stage to deliver relevant messaging.
Develop audience segmentation and personalization strategies in partnership with demand generation, sales, and marketing operations.
Craft compelling email copy and collaborate with product marketing, content, and brand teams to drive engagement, demo requests, and conversions.
Connect email nurture with digital campaigns, paid media, web experiences, and BDR outreach to create coordinated prospect journeys.
Manage the email calendar, contact frequency, and campaign production process, including quality assurance, deployment, and ongoing optimization in partnership with marketing operations.
Plan and execute experiments across messaging, content, design, timing, and frequency to improve email and nurture performance.
Define KPIs and report on engagement, lead-to-MQL conversion, and pipeline contribution, translating results into actionable recommendations.
Partner with Marketing Operations to build campaigns in Marketo, maintain database health and deliverability, and ensure compliance with applicable privacy requirements.
Skills We're Looking For
4+ years of relevant B2B marketing experience, with direct ownership of email marketing and lead nurture programs.
Hands-on experience with Marketo, including building automated journeys, audience segmentation, personalization, and campaign reporting.
A proven ability to develop and optimize nurture campaigns that drive prospect engagement
Strong email copywriting skills and an understanding of email design, deliverability, and quality assurance best practices.
A lifecycle mindset, with the ability to build relevant prospect experiences based on buyer needs, behavior, and funnel stage.
A data-driven approach to defining KPIs, designing and analyzing experiments, and translating results into actionable insights.
Strong collaboration and communication skills
A strong sense of ownership, critical thinking, and problem-solving skills, with the ability to work independently and manage multiple priorities.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
New York Pay Range
$120,691
—
$144,835 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - Philadelphia (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Lifecycle Marketing Manager to drive prospect engagement and conversion across Fivetran’s global Commercial business. As part of the Commercial demand generation team, this role combines a strong email marketing background with a lifecycle mindset to nurture new business prospects through the buying journey.
You will own email strategy and execution, building personalized, automated journeys that deliver the right message at the right time. Through compelling copy, thoughtful segmentation, and ongoing experimentation, you will turn engagement into measurable progress toward MQLs and pipeline. You’ll collaborate with demand generation, content, marketing operations, and sales to connect email nurture with broader campaigns and prospect outreach.
The ideal candidate brings experience in B2B demand generation, hands-on email campaign execution, and a data-driven approach to improving conversion and driving business impact.
This is a full-time hybrid position based in our Philadelphia, PA office.
Technologies You'll Use
Marketo, Google Analytics, SFDC, Chat GPT, Claude, and Looker.
What You’ll Do
Own email marketing strategy and execution for Commercial new business prospects, driving engagement, lead-to-MQL conversion, and pipeline growth.
Build and optimize automated nurture journeys that guide prospects through the buying process, using behavior, interests, and funnel stage to deliver relevant messaging.
Develop audience segmentation and personalization strategies in partnership with demand generation, sales, and marketing operations.
Craft compelling email copy and collaborate with product marketing, content, and brand teams to drive engagement, demo requests, and conversions.
Connect email nurture with digital campaigns, paid media, web experiences, and BDR outreach to create coordinated prospect journeys.
Manage the email calendar, contact frequency, and campaign production process, including quality assurance, deployment, and ongoing optimization in partnership with marketing operations.
Plan and execute experiments across messaging, content, design, timing, and frequency to improve email and nurture performance.
Define KPIs and report on engagement, lead-to-MQL conversion, and pipeline contribution, translating results into actionable recommendations.
Partner with Marketing Operations to build campaigns in Marketo, maintain database health and deliverability, and ensure compliance with applicable privacy requirements.
Skills We're Looking For
4+ years of relevant B2B marketing experience, with direct ownership of email marketing and lead nurture programs.
Hands-on experience with Marketo, including building automated journeys, audience segmentation, personalization, and campaign reporting.
A proven ability to develop and optimize nurture campaigns that drive prospect engagement
Strong email copywriting skills and an understanding of email design, deliverability, and quality assurance best practices.
A lifecycle mindset, with the ability to build relevant prospect experiences based on buyer needs, behavior, and funnel stage.
A data-driven approach to defining KPIs, designing and analyzing experiments, and translating results into actionable insights.
Strong collaboration and communication skills
A strong sense of ownership, critical thinking, and problem-solving skills, with the ability to work independently and manage multiple priorities.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$112,635.50
—
$135,167.75 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - Austin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Lifecycle Marketing Manager to drive prospect engagement and conversion across Fivetran’s global Commercial business. As part of the Commercial demand generation team, this role combines a strong email marketing background with a lifecycle mindset to nurture new business prospects through the buying journey.
You will own email strategy and execution, building personalized, automated journeys that deliver the right message at the right time. Through compelling copy, thoughtful segmentation, and ongoing experimentation, you will turn engagement into measurable progress toward MQLs and pipeline. You’ll collaborate with demand generation, content, marketing operations, and sales to connect email nurture with broader campaigns and prospect outreach.
The ideal candidate brings experience in B2B demand generation, hands-on email campaign execution, and a data-driven approach to improving conversion and driving business impact.
This is a full-time hybrid position based in our Austin, Texas office.
Technologies You'll Use
Marketo, Google Analytics, SFDC, Chat GPT, Claude, and Looker.
What You’ll Do
Own email marketing strategy and execution for Commercial new business prospects, driving engagement, lead-to-MQL conversion, and pipeline growth.
Build and optimize automated nurture journeys that guide prospects through the buying process, using behavior, interests, and funnel stage to deliver relevant messaging.
Develop audience segmentation and personalization strategies in partnership with demand generation, sales, and marketing operations.
Craft compelling email copy and collaborate with product marketing, content, and brand teams to drive engagement, demo requests, and conversions.
Connect email nurture with digital campaigns, paid media, web experiences, and BDR outreach to create coordinated prospect journeys.
Manage the email calendar, contact frequency, and campaign production process, including quality assurance, deployment, and ongoing optimization in partnership with marketing operations.
Plan and execute experiments across messaging, content, design, timing, and frequency to improve email and nurture performance.
Define KPIs and report on engagement, lead-to-MQL conversion, and pipeline contribution, translating results into actionable recommendations.
Partner with Marketing Operations to build campaigns in Marketo, maintain database health and deliverability, and ensure compliance with applicable privacy requirements.
Skills We're Looking For
4+ years of relevant B2B marketing experience, with direct ownership of email marketing and lead nurture programs.
Hands-on experience with Marketo, including building automated journeys, audience segmentation, personalization, and campaign reporting.
A proven ability to develop and optimize nurture campaigns that drive prospect engagement
Strong email copywriting skills and an understanding of email design, deliverability, and quality assurance best practices.
A lifecycle mindset, with the ability to build relevant prospect experiences based on buyer needs, behavior, and funnel stage.
A data-driven approach to defining KPIs, designing and analyzing experiments, and translating results into actionable insights.
Strong collaboration and communication skills
A strong sense of ownership, critical thinking, and problem-solving skills, with the ability to work independently and manage multiple priorities.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$112,635.50
—
$135,167.75 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Engineer, you'll help customers get real, measurable value from GitLab after the sale by providing technical product expertise and best practice guidance. You'll be part of the Customer Success Engineer team that delivers GitLab's On-Demand Success Tier through webinars, hands-on labs, office hours, and on-demand engagements.
This is a pooled model, so you won't be dedicated to a specific set of accounts. You'll collaborate closely with Customer Success Managers, Account Executives, and Renewals Managers to support implementation, architecture, and use case adoption across GitLab's key workflows, including source code management, continuous integration and delivery, DevSecOps, and Agile Planning. You'll report to the Customer Success Engineer Team Manager. Your first-year outcomes will focus on building trusted advisor relationships, enabling successful customer implementations, and creating reusable workshops and technical content that helps customers adopt GitLab at scale.
What you'll do
Engage with customers through Zoom calls and email as a technical consultant during the post-sales journey, providing product, solution, and best practice guidance.
Partner with Customer Success Managers to provide in-depth guidance on GitLab use case implementation, including source code management, continuous integration, continuous delivery, DevSecOps, and Agile Planning.
Deliver practical, customer-specific enablement through webinars, hands-on labs, office hours, and on-demand engagements in a pooled support model that isn't dedicated to a single account.
Provide technical and architectural guidance that helps customers adopt GitLab capabilities and connect technical decisions to the outcomes they care about.
Align with Account Executives and Renewals Managers to share customer-facing subject matter expertise that supports customer business objectives.
Develop and deliver workshops, demos, and other reusable enablement content in collaboration with cross-functional partners.
Build and maintain specialty competency in one or more technologies aligned with GitLab's market focus through training, certification, and working examples for internal and customer use.
Contribute to customer-facing learning resources, including GitLab documentation, YouTube content, and enablement programs such as the Digital Journey.
What you'll bring
Fluency in English and Spanish. Trilingual candidates who speak English, Spanish, and Brazilian Portugese is a strong plus.
Located in the United States, Mexico, and Brazil.
Experience supporting one or more GitLab use cases, such as source code management, continuous integration, continuous delivery, DevSecOps, or Agile Planning, and enabling customers with practical, in-depth guidance.
Proficiency with DevSecOps tools or adjacent technical tooling, with the ability to translate tool capabilities into customer outcomes.
A technical background in software development or systems engineering, including comfort discussing architecture, workflows, and implementation tradeoffs.
The ability to communicate complex technical and organizational topics clearly in writing and live settings, including Zoom calls, workshops, and presentations.
Experience operating as a trusted technical advisor to customer and business stakeholders in a post-sales environment.
Strong time management and prioritization skills, including the ability to manage multiple customer engagements and cross-functional requests in a pooled model.
A continuous learning mindset, including maintaining specialty competency through training, certification, documentation, or reusable examples. We welcome transferable experience from related roles and backgrounds.
About the team
We're a globally distributed Customer Success Engineer team supporting customers in GitLab's On-Demand Success Tier. We collaborate asynchronously and stay aligned through clear documentation and shared enablement assets. We continuously improve our content and delivery based on what we learn from customer engagements.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$93,600
—
$158,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
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УдалённоLondon; Must be located in the UK
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote-US; We strongly encourage candidates of all backgrounds to apply
УдалённоseniorRemote (U.S. & Canada); Full-time employees must be a citizen or legal residents of the U.S; Unless specifically indicated otherwise, we hire employees only in the U.S
San Francisco, CA | New York City, NY | Seattle, WA
УдалённоPhilippines
УдалённоheadCyprus; London, United Kingdom; United Arab Emirates; Serbia; Malta
УдалённоUnited States (Remote); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
Hybrid (Vancouver, British Columbia)
Hybrid (Toronto, Ontario)
УдалённоleadRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
seniorUnited States, Madison, WI; Experience working effectively with geographically distributed teams across time zones
USA - New York (dbt)
USA - Philadelphia (dbt)
USA - Austin (dbt)
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only