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Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE HEALTHCARE TEAM - Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system. - Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms. - Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are examples of projects our healthcare team has worked on: - Lead the project for building AI agents for major health insurance networks that handle detailed questions like “what’s my co-pay for a primary care visit?” and “how many physical therapy sessions do I have left?” - Ideate and create a roadmap for growing value for large healthcare payers and providers. - Create AI agents for multi-site primary and urgent care providers that manage appointments and answer common questions across 30+ clinics. - Build agents that replace lengthy paper intake forms with conversational experiences, boosting pre-visit intake conversion rates. - Develop AI agents for healthcare financial platforms that help patients understand billing, payment status, explanations of benefits, and financial assistance eligibility. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. - Genuine interest in healthcare and improving patient/member experiences. Experience in healthcare technology, health IT or working with healthcare organizations and an understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy) are a strong plus. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Estonia - Remote Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: You'll work alongside diverse, cross-border teams and supportive colleagues who share knowledge and want to see you succeed. Wrike is looking for an energetic, passionate, tech-savvy, and customer-oriented Account Development Manager to help teams across the world be more successful with our product. You’ll be working with our customer base of knowledge workers to get them onboarded, help them be more productive with Wrike, and answer their questions. It’ll be your job to understand your customers' goals, offer tailored advice on best practices, and deliver Wrike value. You will be proactively reaching out to the customers and sharing the expertise on how to use the product in the most efficient way. Our days at Wrike are fun and intense. We have a dynamic and diverse international customer base who want to be more productive and need your help taking the steps to make it happen. You will be part of the incredible Wrike Engagement Team and will work alongside other talented and passionate ADMs in an environment that prizes a growth mindset, mutual support, and creative problem-solving. We are still early in our journey and are looking for people who get excited about an opportunity to “build and upgrade the car while it’s in motion.” Your Impact: Understand customer use cases and work processes to provide the best guidance on how to optimize Wrike usage Proactively reach out to customers to help them use Wrike in the most efficient way and share best practices via email and phone calls (team members spend about 80% of their work time on calls with customers) Maximize customer lifetime by helping them unlock the most product value Drive the adoption across the customers’ teams Drive Net Retention via upsell and cross sell Your Qualifications: 1+ years of work experience in a customer ­facing role (Customer Success, Account Management, Customer Support,  etc) Fluent English Strong verbal and written communication skills: able to present complex ideas in an accessible and engaging way Keen business sense to discover and understand customer business objectives and pain points Passionate about teaching/instilling knowledge in others Willing to dive into technical details of a product to understand it thoroughly Ready to cover the sales side of the customer interaction (delivering sales demos, negotiating price, managing the pipeline, processing and closing the deals) Prepare to work evening shift (16:30 - 01:00) Great people skills: genuine, warm, positive, engaging, connects well with people, friendly, empathetic, shows tact and poise under pressure when dealing with difficult interpersonal situations, the high degree of patience Excellent organization, note-taking, and time management skills Standout Qualities: Energetic, critical thinker, generally curious, problem solver Passionate about learning and improving every day, motivated to excel Open to feedback, coachable Strong team player Self Starter with strong ownership skills, willing to go above and beyond the job description Creative and innovative Benefits & Perks: 28 calendar days of paid vacation Sick Leave Compensation (5 Paid Uncertified Sick Days) Parental Leave: 18 Weeks Maternity / 4 Week Paternity 2 Volunteer Days Health Insurance (Employees + Dependents) Life Insurance Plan Utility Allowance (30 EUR/month, subject to taxation) Fitness Plan (800 EUR/year) Full-remote & On-demand access to Co-working space Your recruitment buddy will be Arjola Stejskal , Talent Acquisition Specialist #LI-AS1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

We are building a new capability that turns fragmented, noisy security logs into actionable insights. The position is full-time, 40 hours per week, with mostly remote work within Germany and monthly in-person collaboration at the Berlin office. The contract is fixed-term. Salary ranges from EUR 69,000 to 77,000 per year.

We’re looking for a strategic partner to join a startup team. Preferred location is EU-based. The role includes Marketing Manager, Developer, PR, and Virtual assistant responsibilities. Startup experience is a plus.

Location: Hybrid/Remote - Europe (incl. UK); Estonia (remote); Bulgaria (remote); Serbia (remote); Luxembourg (remote); France (remote); Paris (on-site); Norway (remote); England (remote); Croatia (remote); Sweden (remote); Scotland (remote); Slovenia (remote); Czechia (remote); Florence (on-site); Milan (on-site); Spain (remote); Romania (remote); Netherlands (hybrid); Ukraine (remote); Austria (remote); Denmark (remote); Ireland (remote); Slovakia (remote); EU (remote); Leuven (on-site); Belgium (remote); Northern Ireland (remote); Athens (on-site); Amsterdam (hybrid); Lithuania (remote); UK (remote); Hungary (remote); Finland (remote); Poland (remote); Wales (remote); Germany (remote); Eindhoven (hybrid); Moldova (remote); Albania (remote); Greece (remote); Portugal (remote); Bristol (on-site); Italy (remote); Latvia (remote) Workplace: Remote About Us Axelera AI https://www.axelera.ai is not your regular deep-tech company. We are creating the next-generation AI platform to support anyone who wants to help advancing humanity and improve the world around us. In just five years, we have raised a total of $450 million and have built a world-class team of 250+ employees (including 60+ PhDs with more than 40,000 citations), both remotely from 20 different countries and with offices in Belgium, France, Switzerland, Italy, the UK, headquartered at the High Tech Campus in Eindhoven, Netherlands. We have also launched our Metis™ AI Platform, which achieves a 3-5x increase in efficiency and performance, and have visibility into a strong business pipeline exceeding $100 million. Our unwavering commitment to innovation has firmly established us as a global industry pioneer. Are you up for the challenge? Position Overview As a Developer Relations and Community Manager at Axelera AI, you will be responsible for growing the developer base using Axelera technologies in the industry. Your primary focus will be on building trust and credibility within our growing developer and customer community — both within the Axelera AI community (community.axelera.ai http://community.axelera.ai) and within relevant and established third party developer platforms (Reddit, Discord, etc). You will be measured on the number of developers actively participating and using our Voyager toolchain including the Voyager SDK, Axelera Wingman. You will engage with our audience, promote our products, and keep our community running as a genuinely useful, well-moderated space, adding real value to the developers and customers working with Axelera Tech. Key responsibilities: - Community Engagement: Act as the primary point of contact across our community platform (Gainsight experience helpful), GitHub, and social channels — responding to technical questions, moderating discussions, and helping developers who are debugging real deployments (driver issues, SDK compatibility, performance tuning) get to the right resource or person. - Content Creation & Curation: Develop and share content that resonates with a technical audience — product update posts, tutorials, social updates, and newsletters. Use AI tools to accelerate drafting, repurposing, and localizing content, while maintaining a distinct human voice and technical accuracy — every AI-assisted piece is reviewed and fact-checked before it goes out, especially anything referencing SDK versions, benchmarks, or hardware specs. - Relationship Building: Maintain relationships with key influencers, edge AI leaders, and power users already active in our community — including hobbyists and integrators who've built on Metis with Raspberry Pi, Home Assistant, and similar maker-space tools. - Event Planning: Organize and host community events, webinars, and meetups (in person and virtual) tied to product launches (e.g. Voyager SDK releases, new Metis form factors, the upcoming Europa AIPU) and major industry events (e.g. ISC West, Embedded World). - Product Advocacy: Showcase Voyager SDK and Metis AIPU capabilities to the community, gather and route feedback to product teams, and advocate for community-requested features and model zoo additions. - Community Growth & Health: Grow the community organically while keeping signal-to-noise high — this includes maintaining a healthy forum (tagging, categorization, response-time SLAs) and using AI-assisted tools to triage and route incoming questions so nothing sits unanswered. - Monitoring & Reporting: Track community engagement and health metrics (response times, resolution rates, sentiment, growth), and use AI-assisted analysis to spot trends and surface actionable insights faster than manual review would allow. - Open-Source Collaboration: Encourage contributions to Voyager SDK (issues, forks, PRs), highlight community-built solutions, and work directly with community members and internal engineering to help resolve technical issues posted publicly. Qualifications: - Industry Knowledge & Experience: Solid understanding of the AI hardware landscape, with experience in community management or developer relations in a technical (ideally semiconductor, embedded, or AI/ML tooling) company. - Credibility: An existing presence or credibility within AI/developer communities, with a track record of building relationships with technical stakeholders. - Communication Skills: Excellent written and verbal communication, able to translate SDK-level and hardware-level detail into clear, engaging content for a range of audiences (from hobbyists to enterprise engineers). - Technical & Social Platform Fluency: Comfortable in developer-facing platforms (GitHub, forums, Discord/Slack-style tools) as well as standard social channels and community management tooling. - Effective AI Usage: Demonstrated, practical fluency with modern AI tools (LLM-based writing/research assistants, AI-assisted analytics, content generation tools) and good judgment about when human review and accuracy checks are non-negotiable. Comfortable evaluating AI output critically rather than publishing it verbatim. - Software Development Literacy: Good working understanding of the software/SDK development lifecycle, enough to follow technical discussions around model deployment, drivers, and pipeline building without needing translation. - Maker-Space Experience: Experience with or genuine interest in the maker community (Raspberry Pi, Arduino, single-board computers, home automation) — a real and active part of our current user base. - Passion for Community Building: Genuine interest in supporting a technical, self-sustaining community — not just growing numbers, but keeping it useful and trustworthy. - Creative & Strategic Thinking: Able to design and execute community strategies that drive both engagement and genuine product adoption. - Analytical Skills: Comfortable working with engagement data and metrics, including using AI-assisted tools to process and interpret them, to inform community strategy. Location We offer a flexible working arrangement, with options to: - Work from one of our Axelera AI offices (Leuven in Belgium, Amsterdam and Eindhoven in the Netherlands, Florence and Milan in Italy or Bristol in the United Kingdom) if you're already based in the vicinity. - Work fully remotely from any European country (incl. the UK) you are already in. What we offer  This is your chance to shape and be part of a dynamic, fast-growing, international organization. We offer an attractive compensation package, including a pension plan, extensive employee insurances and the option to get company shares.    An open culture that supports creativity and continual innovation is awaiting you. Collaborative ownership and freedom with responsibility is characteristic for the way we act and work as a team.  At Axelera AI, we wholeheartedly embrace equal opportunity and hold diversity in the highest regard. Our steadfast commitment is to cultivate a warm and inclusive environment that empowers and celebrates every member of our team. We welcome applicants from all backgrounds to join us in shaping the future of AI. Axelera AI may at times work with external parties (such as recruiters, headhunters, or executive search firms) to support both publicly posted and confidential searches. Our hiring process never involves any payment from candidates, and we will never require you to use a particular paid service to be considered for a role. If you have been approached by someone on our behalf and want to confirm it’s legitimate, please contact us directly at careers@axelera.ai.

В данной роли предстоит заниматься разработкой и проектированием AI-агентов, которые автоматизируют процессы отчетности и выявления отклонений в бизнес-процессах. Задачи включают создание пайплайнов для обнаружения аномалий, интеграцию этих решений с большими языковыми моделями (LLM) для генерации текстовых отчетов, а также работу с большими данными: подготовку признаков, агрегацию и передачу данных в модели. Кроме того, необходимо оптимизировать, упаковывать и разворачивать агентные системы в продуктивной среде. Важной частью работы является тесное взаимодействие с бизнес-подразделениями и аналитиками для преобразования их требований в технические AI-решения. Кандидат должен иметь не менее трех лет опыта коммерческой разработки на Python, хорошо разбираться в языковых моделях, включая понимание их ограничений, а также иметь опыт работы с LangChain или аналогичными инструментами для интеграции LLM в бизнес-задачи. Требуется знание математической статистики и основ различных методов машинного обучения, а также понимание принципов DevOps и процессов CI/CD. Работа предполагает офисный формат в Москве.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai on a Flagship Deployment, you’ll lead the end-to-end deployment for one of Sierra’s largest and most strategic customers. You own how Sierra's AI agents come to life, often managing scaled deployments as well as new proofs of concept within the same account. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams and executives day to day. Oversee overall program management while ensuring ongoing executive alignment on the long term roadmap. - Navigate enterprise complexity with cross-functional teams (engineering and product). At this scale, every big technical discussion is also a negotiation — you'll need to read the implications in real time, hold your ground, and steer toward the right outcome. Expect to work across business units, procurement, compliance, and senior execs. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. - Manage internal resourcing requirements. Ensure that your deployment is appropriately resourced today and into the future - Drive financial success for both the customer and Sierra. Ensure value exchange is optimized, drive revenue upside for Sierra, and work internally to manage down cost to serve over time, improving margins. - Partner with Sales on commercial strategy. You are a key player in closing new business within the deployment by identifying opportunities, aligning resources, and EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Plan, organize, and execute on-site business reviews onsite at a Fortune 100 company with Sierra cofounders in attendance - Manage a portfolio of agents across a customer deployment as they scale nationally, to new use cases, and grow in technical complexity - Build relationships throughout the customer’s organization, unlocking high trust, social capital, and ultimately new ARR - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU’LL BRING - Proven track record: 10+ years of relevant experience driving results in high stakes situations in an enterprise customer facing role, ideally in a dedicated, embedded model with a named enterprise account — you know what it means to be accountable for a relationship at that depth. - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - You've run a company, business unit, forward deployed team, or have comparable experience in general management of business initiatives that require technical aptitude, strategic leadership, operational excellence, and financial outcome accountability. - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. - Genuine interest in Financial Services and improving the end customer experience. Experience in financial technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (fair lending, PII handling, etc.) are a strong plus. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Philippines; Metro Manila Workplace: Hybrid About Salmon Salmon is a technology-driven financial services group, founded in July 2022 with the vision of building the best credit-led, technology-centric bank in Southeast Asia. We chose the Philippines as our first market and are now a licensed bank — Salmon Bank (Rural Bank) Inc. — and a consumer-lending group. Salmon was founded by three co-founders who built and held senior leadership positions at Tinkoff, a highly successful tech-enabled bank that reached a market capitalization of more than US$20B. We're backed by world-class investors including the International Finance Corporation (a member of the World Bank Group), Lunate (an investment vehicle affiliated with Abu Dhabi's sovereign wealth fund), and other prominent technology investors from the US, Europe, and the Philippines. About the role - You'll join Group Finance, working across fundraising, investor relations, financial modeling, and corporate development projects. - You'll operate at the center of how Salmon tells its financial story — to shareholders, prospective investors, and internal stakeholders. - This role matters because Salmon is scaling fast, and the quality of our financial modeling and reporting directly shapes the decisions investors and leadership make about our next stage of growth. What you'll do - Support fundraising, corporate development, and ad-hoc projects, including corporate structuring, commercial partnerships, and M&A. - Prepare regular and ad-hoc business statistics and financial performance reports for shareholders, prospective investors, and internal stakeholders. - Maintain financial models covering business forecasting, valuation, and unit economics analysis. - Conduct and maintain macro market research and competitor analysis. - Support and help oversee special projects as they arise. What we need - A degree in Finance, Business Management, or Accounting. - At least 3 years of experience in investment banking, corporate finance, or private equity — or financial advisory at a professional services firm, or a similar capacity in a corporate environment. - Advanced Excel skills with strong analytical ability. - Ability to turn complex financial information into clear, effective PowerPoint presentations. - Solid grounding in finance and accounting principles. - Strong critical thinking and problem-solving skills, with good judgment under ambiguity. - High precision and attention to detail. - Collaborative, with a strong appetite for growth and rigorous self-review. - Fluent in English. Good to have - Experience working with or within a technology company. - Knowledge of SQL. - CFA designation or progress toward one. - Financial modeling certification or specialized training. What we offer You'll work at the center of Salmon's growth story, with direct visibility into how the business is funded, valued, and scaled. You'll be backed by a global team of finance and technology professionals and work alongside leadership on the decisions that shape Salmon's next stage. We follow a hybrid-first working arrangement.

Location: New York, New York, United States iCapital is seeking an experienced and dynamic Vice President to join the Corporate Development and Strategy team. This role will be instrumental in driving iCapital’s long-term growth across the wealth and alternatives ecosystem by leading the evaluation, planning, and execution of both organic and inorganic strategic initiatives. Working directly with Senior Leadership, this individual will help support the development and execution of the company’s strategic priorities by driving cross‑functional alignment, accountability, and momentum to ensure successful implementation of key initiatives. Responsibilities Conduct in-depth strategic research, synthesize findings, and present actionable recommendations on new business opportunities to senior leadership. Lead rigorous, data-driven analysis (both quantitative and qualitative) to inform and shape Corporate Development and Strategy recommendations. Incorporate approved AI and automation tools thoughtfully into day‑to‑day workflows to improve the speed, quality, and scalability of strategic analysis, diligence, and execution. Identify, evaluate, and support strategic opportunities proactively, including partnerships, minority investments, and selective acquisitions aligned with the company’s long-term goals. Run point on key aspects of the due diligence process for select strategic transactions, managing multiple workstreams to ensure thorough analysis and informed decision-making. Work closely with external counterparties and internal stakeholders to advance strategic opportunities from initial evaluation through transaction or partnership execution. Serve as a trusted resource for external market research, competitive intelligence, industry trends, and potential partnership or acquisition opportunities across the organization. Curate and distribute relevant industry insights, enabling teams across the organization to make data-driven decisions. Prepare executive-level presentations, business plans, financial analyses, and industry reports, clearly communicating complex findings both verbally and in writing. Partner with internal stakeholders to support the development and drive execution of strategic initiatives, ensuring alignment and measurable outcomes. Lead special projects for senior leadership in support of iCapital’s broader strategic objectives. Qualifications 8+ years of experience in corporate development or strategy, investing (PE and VC), investment banking, or in a similar strategic role Experience in an entrepreneurial, performance-driven environment, financial technology or financial services background is strongly preferred Demonstrated experience evaluating and supporting M&A transactions, partnerships, and strategic negotiations Strong interest in alternative investments, wealth management, and building an industry-defining company Able to thrive in a fast-paced, high-pressure environment with competing priorities and tight deadlines Highly self-motivated with a strong work ethic and ownership mindset Quick learner, adaptable to new industries, business models, and shifting priorities Strong understanding of KPIs and their role in strategic decision-making Clear and effective communicator with the ability to create impactful, executive-ready presentations and recommendations with proficiency in PowerPoint Highly organized, team-oriented collaborator with experience managing multiple complex projects and working with external partners (i.e. investment bankers, legal teams, consultants) Strong interpersonal skills with the ability to collaborate effectively across levels of the organization Experience with alternative funds, including familiarity with fund structures, operations, and valuation methodologies, is a plus Benefits The base salary range for this role is $200,000 to $250,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Remote - European Region Workplace: hybrid Coinspaid Dev is the engineering brand behind the technology, infrastructure, and R&D expertise built within Coinspaid. With more than 120 engineersand over 11 years of industry experience, Coinspaid Dev brings together software engineering, infrastructure, security and R&D teams with experience building distributed systems and blockchain infrastructure operating across more than 20 blockchain networks. Coinspaid Dev emerges as an independent engineering brand with a straightforward mission: to advance blockchain infrastructure engineering and contribute practical expertise back to the industry. The structure is new. The experience behind it is not. Responsibilities Own the product strategy and roadmap for an institutional crypto infrastructure business, working closely with the Founder and leadership team. Act as a strong product and market counterpart to the Founder: challenge assumptions, develop independent points of view, and support product decisions with market evidence, customer insights, and data. Identify opportunities, move fast to test them, launch what works, skip what doesn't Lead products from 0→1 — from identifying the market problem and defining the proposition through MVP, first customers, commercial launch, and iteration. Translate complex technical infrastructure into products that solve real institutional customer needs and have a clear commercial model. Make informed product and architecture trade-offs involving technologies such as MPC, multi-signature, HSM, private key management, and blockchain infrastructure. Develop a strong understanding of the competitive landscape across custody technology providers, regulated custodians, prime brokers, liquidity providers, and institutional trading infrastructure. Own the commercial side of product decisions, including pricing, revenue models, unit economics, market sizing, and business cases for new products. Work closely with enterprise customers and commercial teams to understand institutional requirements, validate product-market fit, and support complex sales and integration cycles. Incorporate regulatory and compliance requirements into product architecture, workflows, customer experience, operating models, and go-to-market strategy. Build the initial product team and operating model, including hiring the first key team members, defining responsibilities, and establishing effective product processes. Partner closely with Engineering, Compliance, Sales, Operations, and other functions to take products from concept to production and commercial adoption. Define product KPIs and use customer, market, product, and commercial data to evaluate performance and prioritize investment. Requirements Market + tech depth (Strong general product management experience without relevant domain depth will not be sufficient) Experience in senior B2B product roles, with significant experience in fintech, digital assets, or crypto infrastructure. Deep knowledge of the institutional crypto market and its underlying technology. Strong general product management experience without relevant domain depth will not be sufficient. Demonstrated experience personally building at least one product from 0→1, from an initial market problem or idea through launch, customer adoption, and/or revenue. Deep expertise in at least one of the following areas: Digital asset custody and private key management Liquidity management and prime brokerage Blockchain payment infrastructure Tokenization and settlement Strong understanding of institutional crypto infrastructure and the differences between technology providers, regulated custodians, prime brokers, liquidity providers, and trading technology platforms. Technical fluency sufficient to discuss architecture and product trade-offs around MPC, multi-signature, HSM, wallet infrastructure, and private key management with senior engineers and technical leadership. Experience building B2B products for institutional or enterprise customers, including complex integrations and long enterprise sales cycles. Hands-on experience operating in a regulated environment where regulatory or compliance requirements materially influenced product decisions. Familiarity with relevant regulatory frameworks such as MiCA, DORA, the Travel Rule, VQF, PCI DSS, or comparable frameworks. Experience building a product team or new product function from scratch, ideally including hiring the first 3–5 team members and establishing the initial operating model. Strong commercial mindset with hands-on experience in pricing, revenue models, unit economics, market sizing, and product monetization. Ability to combine technical understanding, customer insight, market knowledge, and commercial data to make clear product decisions. Comfortable operating with a high degree of ownership and ambiguity in a founder-led environment. Strong communication and stakeholder management skills, with the confidence to challenge senior stakeholders and defend a point of view with evidence. Why join CryptoProcessing by Coinspaid You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact. At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so. We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work. Flexible Benefits Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses. Work & Flexibility Fully remote work from almost anywhere Optional offices and relocation support Flexible, async-friendly environment Growth & Learning Budget for courses, certifications, and professional development Language learning support Cross-team learning and knowledge sharing Wellbeing & Support Medical insurance or reimbursement depending on location Access to mental health support Financial support for important life events Extras Merch shop with rewards system Team offsites and company events Sounds good? Well then, we can’t wait to see your resume! To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/

Location: Worldwide Workplace: remote We are looking for a Senior Backend Developer to build and develop a high-load anti-fraud service. You will work on fraud detection mechanisms, risk profiles, event-driven data processing, and integrations with external services.RequirementsPython & Backend Development: At least 4 years of commercial development experience, with strong production experience building and operating high-load backend services in Python.Databases: Strong experience with PostgreSQL, including database design and query optimisation for reliable and performant backend systems. Experience with ClickHouse will be an advantage.Event-Driven Systems: Experience with Kafka and building aggregated state and read models from event streams, including deriving entity attributes from events, enriching them with external data, and maintaining consistency.Integrations: Experience designing and supporting integrations with external services to ensure reliable data exchange between systems.Architecture & Development Environment: Understanding of modern backend architecture and CI/CD processes, with confident use of Docker, Git, and Linux. Experience with DDD, CQRS, or GitLab CI/CD will be an advantage.Code Quality: Experience with unit, functional, and end-to-end testing to build stable, maintainable applications and minimise regressions.AI & Modern Technologies: Practical experience using AI-powered development tools to improve engineering productivity and development workflows.ResponsibilitiesDevelop and support the anti-fraud backend service to ensure stable operation under high load and support the development of fraud prevention capabilities.Implement fraud detection and scoring rules together with the anti-fraud team to identify and evaluate suspicious activity across different fraud scenarios.Build and own the risk-profile context: aggregate entity attributes from event streams, enrich them with data from external services, and maintain consistent and queryable risk profiles.Design and maintain integrations with external services to provide reliable data exchange and the information required for anti-fraud decision-making.Design and optimise data storage and backend components, including relational and non-relational databases, while monitoring performance, troubleshooting production issues, and improving system reliability.Continuously improve backend solutions and development workflows, maintaining code quality through testing and using AI-powered tools to increase development efficiency.We offerHigh salary (plus performance bonuses and salary revision);Remote work;Work schedule: Mon-Fri (8 hours per day) with flexible starting hours;24 days holiday leave;Corporate English lessons;Exciting work challenges that allow you to grow to your full potential;A strong team of like-minded professionals who will be by your side to accomplish ambitious projects, stimulate your professional development and bring experience.

Location: Al Khobar, Saudi Arabia; Dubai, United Arab Emirates Eram Talent is hiring on behalf of one of our prestigious clients. We are currently seeking a highly experienced and strategic Training & Development professional to drive organizational excellence through innovative training solutions. If you are a visionary leader passionate about capability building and talent transformation, this is an excellent opportunity to shape the learning culture of a dynamic organization. The Training & Development Manager is responsible for efficiently managing activities related to the design and execution of comprehensive training programs for the client. By developing a best-in-class training catalogue and analyzing key factors prior to designing in-house courses, this leader will ensure that all training workshops are conducted efficiently. The ultimate objective is to continuously develop and enhance employees’ knowledge, skills, and competencies required to achieve the strategic business objectives of the organization. Key Responsibilities Strategy & Governance Contribute to the development and execution of the department’s short to mid-term strategic plans to ensure alignment with strategic priorities and corporate goals. Assist in the development of annual business plans for assigned areas of responsibility to support the achievement of financial and strategic objectives. Monitor, control, and report on key performance indicators (KPIs) related to the department to track performance and recommend corrective actions. Operational Benchmark available training courses and best market practices to develop a comprehensive, state-of-the-art training catalogue. Coordinate with the supervising Training Coordinator to design in-house training courses and materials based on critical factors such as course objectives, methodology, and agenda. Develop and communicate regular reports on training performance, effectiveness, and quality to measure the ROI and efficiency of training programs. Oversee all e-learning processes and report on e-learning performance, effectiveness, and quality directly to the Talent Management Director. Analyze collected data and participant feedback to propose data-driven improvements to training effectiveness. Evaluate training courses on a regular basis and provide continuous recommendations for curriculum enhancement. Ensure the seamless implementation of recommended improvements by regularly following up with concerned stakeholders. Partner closely with the Technology function to develop specialized technical training programs. Policies, Systems & Continuous Improvement Identify opportunities for the continuous improvement of systems, processes, and practices to increase overall productivity and operational efficiency. Implement all relevant departmental policies, processes, procedures, and instructions to ensure work is carried out in a highly controlled, consistent, and compliant manner. Requirements Education: Bachelor’s degree in Business Administration, Human Resources Management, or an equivalent discipline from a recognized and accredited university. Experience: Minimum of 11 years of proven experience in Training & Development, Training, or a related field, out of which at least 5 years must be in a managerial or leadership position. Certifications: Professional HR/L&D certifications (CIPD or SHRM) are highly preferred. Language Skills: Demonstrated professional proficiency in both oral and written English.