Location: East Coast, United States
Company introduction:
Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care.
The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD.
We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. -
Compass Pathways
Job overview
:
The Patient Access Liaison (PAL) is responsible for site-level execution of Compass Pathways' patient engagement strategy by supporting REMS certification, strengthening site access readiness, and providing compliant coverage and reimbursement education to healthcare stakeholders. The PAL serves as a field-based patient access resource who helps sites understand treatment logistics, identify information gaps, address patient access barriers, and support operational readiness across REMS requirements, specialty pharmacy, distribution, and external support processes. In addition, the PAL strengthens account and stakeholder relationships, collaborates appropriately with matrix team members, maintains disciplined CRM documentation, and upholds non-promotional role boundaries. This role also shares recurring field insights and process-improvement opportunities.
Location:
Field based in Miami, FL; Broward County, FL or Orlando, FL.
Reports to:
Regional Director, Field Patient Access.
Roles and Responsibilities
(include but are not limited to)
:
Support REMS certification and enrolment:
Educate sites on REMS site certification activities and patient REMS enrolment processes, including applicable operational, requirements
Enable site access readiness:
Support site access workflows following REMS certification, strengthen account and stakeholder relationships, and help ensure operational readiness for therapy delivery while streamlining the patient journey
Provide reimbursement and access education:
Provide compliant and proactive education to site and office personnel regarding coverage, coding, payment, reimbursement, benefit investigations, claims, prior authorizations, appeals, and access processes
Educate on case management processes:
Educate on appropriate case management processes for consented patients, including compliant use of patient healthcare information, benefit investigations, benefit verifications, prior authorizations, appeals, and affordability program navigation
Support case-level access resolution:
Identify, troubleshoot, case-level access barriers through appropriate buy-and-bill, specialty pharmacy, HUB, and other approved support pathways
Enable treatment logistics understanding:
Coordinate patient treatment logistics and scheduling across REMS requirements, HUB, specialty pharmacies, distribution partners, and other external support networks
Collaborate on cross-functional handoffs:
Receive and act upon referrals and handoffs from Sales and Site of Care Account Leads regarding site readiness, account economics discussions, and case-level access challenges
Maintain compliant documentation:
Maintain accurate, compliant, and timely documentation of account activities, case interactions, and resolution outcomes within the CRM system to support cross-functional visibility and coordination
Manage accounts and maintain business plans:
Develop, maintain, and execute account-level business plans that reflect site access priorities, stakeholder needs, operational readiness, and patient access opportunities within the assigned geography
Maintain non-promotional role boundaries:
Refrain from engaging in promotional activities, product promotion, or commercial sales discussions
Candidate Profile:
Experience:
Candidate must have a minimum of 3 years of experience in field reimbursement, patient access, and case management within pharmaceutical, biotechnology, specialty healthcare, including required experience navigating a healthcare ecosystem
Industry Knowledge:
Access & Reimbursement Expertise:
Candidate must have experience supporting access and reimbursement processes, specialty pharmacy programs, patient support services, coverage, benefit verification, prior authorization, appeals, affordability programs, and compliant access resources
Patient Journey Enablement:
Candidate must have experience helping sites and stakeholders support patient progression from referral through treatment initiation by identifying barriers, connecting resources, and reinforcing treatment readiness and next steps
Strategic Account Support:
Candidate must have experience partnering with treatment sites to assess needs, strengthen workflows, build trusted account and stakeholder relationships
Operational Excellence & Execution:
Candidate must demonstrate strong planning, organization, accountability, disciplined execution, and the ability to use data and field insights to anticipate and address access challenges across multiple accounts and priorities
Collaborative Influence & Compliance:
Candidate must have experience collaborating compliantly with matrix partners while maintaining appropriate role boundaries, communicating access barriers and field insights, and balancing stakeholder needs with patient-centered execution
Education:
Bachelor’s degree required
Certifications and licenses:
Valid driver’s license required
Travel:
Ability and willingness to travel within an assigned geography, including travel by air and car, with travel estimated to be 50% or more. Candidate must reside within 25 miles of the assigned territory border(s). Assigned geography may be larger at launch and may evolve or become more focused as the field organization expands
Compensation Description (annually):
Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering.
Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
【Base salary per annum】:
$180,000
—
$200,000 USD
Benefits:
For an overview of our benefits package and compensation information, please visit "
Joins us - Our Benefits
".
These include f
lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health.
Equal opportunities:
Reasonable accommodation
We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.
UK applicants
We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.
US applicants
Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.
Sponsorship
:
Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.
Data Privacy:
All data is confidential and protected by all legal and data privacy requirements, please see our recruitment
Privacy Notice
to learn more about how we process personal data.
East Coast, United States; Candidate must reside within 25 miles of the assigned territory border(s)
Location: New York, United States
Company introduction:
Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care.
The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD.
We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. -
Compass Pathways
Job overview
:
The Patient Access Liaison (PAL) is responsible for site-level execution of Compass Pathways' patient engagement strategy by supporting REMS certification, strengthening site access readiness, and providing compliant coverage and reimbursement education to healthcare stakeholders. The PAL serves as a field-based patient access resource who helps sites understand treatment logistics, identify information gaps, address patient access barriers, and support operational readiness across REMS requirements, specialty pharmacy, distribution, and external support processes. In addition, the PAL strengthens account and stakeholder relationships, collaborates appropriately with matrix team members, maintains disciplined CRM documentation, and upholds non-promotional role boundaries. This role also shares recurring field insights and process-improvement opportunities.
Location:
Field based in New York City, NY (Manhattan or Long Island preferred).
Reports to:
Regional Director, Field Patient Access.
Roles and Responsibilities
(include but are not limited to)
:
Support REMS certification and enrolment:
Educate sites on REMS site certification activities and patient REMS enrolment processes, including applicable operational, requirements
Enable site access readiness:
Support site access workflows following REMS certification, strengthen account and stakeholder relationships, and help ensure operational readiness for therapy delivery while streamlining the patient journey
Provide reimbursement and access education:
Provide compliant and proactive education to site and office personnel regarding coverage, coding, payment, reimbursement, benefit investigations, claims, prior authorizations, appeals, and access processes
Educate on case management processes:
Educate on appropriate case management processes for consented patients, including compliant use of patient healthcare information, benefit investigations, benefit verifications, prior authorizations, appeals, and affordability program navigation
Support case-level access resolution:
Identify, troubleshoot, case-level access barriers through appropriate buy-and-bill, specialty pharmacy, HUB, and other approved support pathways
Enable treatment logistics understanding:
Coordinate patient treatment logistics and scheduling across REMS requirements, HUB, specialty pharmacies, distribution partners, and other external support networks
Collaborate on cross-functional handoffs:
Receive and act upon referrals and handoffs from Sales and Site of Care Account Leads regarding site readiness, account economics discussions, and case-level access challenges
Maintain compliant documentation:
Maintain accurate, compliant, and timely documentation of account activities, case interactions, and resolution outcomes within the CRM system to support cross-functional visibility and coordination
Manage accounts and maintain business plans:
Develop, maintain, and execute account-level business plans that reflect site access priorities, stakeholder needs, operational readiness, and patient access opportunities within the assigned geography
Maintain non-promotional role boundaries:
Refrain from engaging in promotional activities, product promotion, or commercial sales discussions
Candidate Profile:
Experience:
Candidate must have a minimum of 3 years of experience in field reimbursement, patient access, and case management within pharmaceutical, biotechnology, specialty healthcare, including required experience navigating a healthcare ecosystem
Industry Knowledge:
Access & Reimbursement Expertise:
Candidate must have experience supporting access and reimbursement processes, specialty pharmacy programs, patient support services, coverage, benefit verification, prior authorization, appeals, affordability programs, and compliant access resources
Patient Journey Enablement:
Candidate must have experience helping sites and stakeholders support patient progression from referral through treatment initiation by identifying barriers, connecting resources, and reinforcing treatment readiness and next steps
Strategic Account Support:
Candidate must have experience partnering with treatment sites to assess needs, strengthen workflows, build trusted account and stakeholder relationships
Operational Excellence & Execution:
Candidate must demonstrate strong planning, organization, accountability, disciplined execution, and the ability to use data and field insights to anticipate and address access challenges across multiple accounts and priorities
Collaborative Influence & Compliance:
Candidate must have experience collaborating compliantly with matrix partners while maintaining appropriate role boundaries, communicating access barriers and field insights, and balancing stakeholder needs with patient-centered execution
Education:
Bachelor’s degree required
Certifications and licenses:
Valid driver’s license required
Travel:
Ability and willingness to travel within an assigned geography, including travel by air and car, with travel estimated to be 50% or more. Candidate must reside within 25 miles of the assigned territory border(s). Assigned geography may be larger at launch and may evolve or become more focused as the field organization expands
Compensation Description (annually):
Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering.
Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
【Base salary per annum】:
$180,000
—
$200,000 USD
Benefits:
For an overview of our benefits package and compensation information, please visit "
Joins us - Our Benefits
".
These include f
lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health.
Equal opportunities:
Reasonable accommodation
We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.
UK applicants
We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.
US applicants
Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.
Sponsorship
:
Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.
Data Privacy:
All data is confidential and protected by all legal and data privacy requirements, please see our recruitment
Privacy Notice
to learn more about how we process personal data.
Location: United States
Company introduction:
Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care.
The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD.
We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. -
Compass Pathways
Job overview
:
The Patient Access Liaison (PAL) is responsible for site-level execution of Compass Pathways' patient engagement strategy by supporting REMS certification, strengthening site access readiness, and providing compliant coverage and reimbursement education to healthcare stakeholders. The PAL serves as a field-based patient access resource who helps sites understand treatment logistics, identify information gaps, address patient access barriers, and support operational readiness across REMS requirements, specialty pharmacy, distribution, and external support processes. In addition, the PAL strengthens account and stakeholder relationships, collaborates appropriately with matrix team members, maintains disciplined CRM documentation, and upholds non-promotional role boundaries. This role also shares recurring field insights and process-improvement opportunities.
Location:
Field based in Los Angeles, CA.
Reports to:
Regional Director, Field Patient Access.
Roles and Responsibilities
(include but are not limited to)
:
Support REMS certification and enrolment:
Educate sites on REMS site certification activities and patient REMS enrolment processes, including applicable operational, requirements
Enable site access readiness:
Support site access workflows following REMS certification, strengthen account and stakeholder relationships, and help ensure operational readiness for therapy delivery while streamlining the patient journey
Provide reimbursement and access education:
Provide compliant and proactive education to site and office personnel regarding coverage, coding, payment, reimbursement, benefit investigations, claims, prior authorizations, appeals, and access processes
Educate on case management processes:
Educate on appropriate case management processes for consented patients, including compliant use of patient healthcare information, benefit investigations, benefit verifications, prior authorizations, appeals, and affordability program navigation
Support case-level access resolution:
Identify, troubleshoot, case-level access barriers through appropriate buy-and-bill, specialty pharmacy, HUB, and other approved support pathways
Enable treatment logistics understanding:
Coordinate patient treatment logistics and scheduling across REMS requirements, HUB, specialty pharmacies, distribution partners, and other external support networks
Collaborate on cross-functional handoffs:
Receive and act upon referrals and handoffs from Sales and Site of Care Account Leads regarding site readiness, account economics discussions, and case-level access challenges
Maintain compliant documentation:
Maintain accurate, compliant, and timely documentation of account activities, case interactions, and resolution outcomes within the CRM system to support cross-functional visibility and coordination
Manage accounts and maintain business plans:
Develop, maintain, and execute account-level business plans that reflect site access priorities, stakeholder needs, operational readiness, and patient access opportunities within the assigned geography
Maintain non-promotional role boundaries:
Refrain from engaging in promotional activities, product promotion, or commercial sales discussions
Candidate Profile:
Experience:
Candidate must have a minimum of 3 years of experience in field reimbursement, patient access, and case management within pharmaceutical, biotechnology, specialty healthcare, including required experience navigating a healthcare ecosystem
Industry Knowledge:
Access & Reimbursement Expertise:
Candidate must have experience supporting access and reimbursement processes, specialty pharmacy programs, patient support services, coverage, benefit verification, prior authorization, appeals, affordability programs, and compliant access resources
Patient Journey Enablement:
Candidate must have experience helping sites and stakeholders support patient progression from referral through treatment initiation by identifying barriers, connecting resources, and reinforcing treatment readiness and next steps
Strategic Account Support:
Candidate must have experience partnering with treatment sites to assess needs, strengthen workflows, build trusted account and stakeholder relationships
Operational Excellence & Execution:
Candidate must demonstrate strong planning, organization, accountability, disciplined execution, and the ability to use data and field insights to anticipate and address access challenges across multiple accounts and priorities
Collaborative Influence & Compliance:
Candidate must have experience collaborating compliantly with matrix partners while maintaining appropriate role boundaries, communicating access barriers and field insights, and balancing stakeholder needs with patient-centered execution
Education:
Bachelor’s degree required
Certifications and licenses:
Valid driver’s license required
Travel:
Ability and willingness to travel within an assigned geography, including travel by air and car, with travel estimated to be 50% or more. Candidate must reside within 25 miles of the assigned territory border(s). Assigned geography may be larger at launch and may evolve or become more focused as the field organization expands
Compensation Description (annually):
Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering.
Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
【Base salary per annum】:
$180,000
—
$200,000 USD
Benefits:
For an overview of our benefits package and compensation information, please visit "
Joins us - Our Benefits
".
These include f
lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health.
Equal opportunities:
Reasonable accommodation
We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.
UK applicants
We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.
US applicants
Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.
Sponsorship
:
Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.
Data Privacy:
All data is confidential and protected by all legal and data privacy requirements, please see our recruitment
Privacy Notice
to learn more about how we process personal data.
Location: United States
Company introduction:
Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care.
The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD.
We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. -
Compass Pathways
Job overview
:
The Patient Access Liaison (PAL) is responsible for site-level execution of Compass Pathways' patient engagement strategy by supporting REMS certification, strengthening site access readiness, and providing compliant coverage and reimbursement education to healthcare stakeholders. The PAL serves as a field-based patient access resource who helps sites understand treatment logistics, identify information gaps, address patient access barriers, and support operational readiness across REMS requirements, specialty pharmacy, distribution, and external support processes. In addition, the PAL strengthens account and stakeholder relationships, collaborates appropriately with matrix team members, maintains disciplined CRM documentation, and upholds non-promotional role boundaries. This role also shares recurring field insights and process-improvement opportunities.
Location:
Field based in Indianapolis, IN; Louisville, KY or Fort Wayne, IN.
Reports to:
Regional Director, Field Patient Access.
Roles and Responsibilities
(include but are not limited to)
:
Support REMS certification and enrolment:
Educate sites on REMS site certification activities and patient REMS enrolment processes, including applicable operational, requirements
Enable site access readiness:
Support site access workflows following REMS certification, strengthen account and stakeholder relationships, and help ensure operational readiness for therapy delivery while streamlining the patient journey
Provide reimbursement and access education:
Provide compliant and proactive education to site and office personnel regarding coverage, coding, payment, reimbursement, benefit investigations, claims, prior authorizations, appeals, and access processes
Educate on case management processes:
Educate on appropriate case management processes for consented patients, including compliant use of patient healthcare information, benefit investigations, benefit verifications, prior authorizations, appeals, and affordability program navigation
Support case-level access resolution:
Identify, troubleshoot, case-level access barriers through appropriate buy-and-bill, specialty pharmacy, HUB, and other approved support pathways
Enable treatment logistics understanding:
Coordinate patient treatment logistics and scheduling across REMS requirements, HUB, specialty pharmacies, distribution partners, and other external support networks
Collaborate on cross-functional handoffs:
Receive and act upon referrals and handoffs from Sales and Site of Care Account Leads regarding site readiness, account economics discussions, and case-level access challenges
Maintain compliant documentation:
Maintain accurate, compliant, and timely documentation of account activities, case interactions, and resolution outcomes within the CRM system to support cross-functional visibility and coordination
Manage accounts and maintain business plans:
Develop, maintain, and execute account-level business plans that reflect site access priorities, stakeholder needs, operational readiness, and patient access opportunities within the assigned geography
Maintain non-promotional role boundaries:
Refrain from engaging in promotional activities, product promotion, or commercial sales discussions
Candidate Profile:
Experience:
Candidate must have a minimum of 3 years of experience in field reimbursement, patient access, and case management within pharmaceutical, biotechnology, specialty healthcare, including required experience navigating a healthcare ecosystem
Industry Knowledge:
Access & Reimbursement Expertise:
Candidate must have experience supporting access and reimbursement processes, specialty pharmacy programs, patient support services, coverage, benefit verification, prior authorization, appeals, affordability programs, and compliant access resources
Patient Journey Enablement:
Candidate must have experience helping sites and stakeholders support patient progression from referral through treatment initiation by identifying barriers, connecting resources, and reinforcing treatment readiness and next steps
Strategic Account Support:
Candidate must have experience partnering with treatment sites to assess needs, strengthen workflows, build trusted account and stakeholder relationships
Operational Excellence & Execution:
Candidate must demonstrate strong planning, organization, accountability, disciplined execution, and the ability to use data and field insights to anticipate and address access challenges across multiple accounts and priorities
Collaborative Influence & Compliance:
Candidate must have experience collaborating compliantly with matrix partners while maintaining appropriate role boundaries, communicating access barriers and field insights, and balancing stakeholder needs with patient-centered execution
Education:
Bachelor’s degree required
Certifications and licenses:
Valid driver’s license required
Travel:
Ability and willingness to travel within an assigned geography, including travel by air and car, with travel estimated to be 50% or more. Candidate must reside within 25 miles of the assigned territory border(s). Assigned geography may be larger at launch and may evolve or become more focused as the field organization expands
Compensation Description (annually):
Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering.
Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
【Base salary per annum】:
$180,000
—
$200,000 USD
Benefits:
For an overview of our benefits package and compensation information, please visit "
Joins us - Our Benefits
".
These include f
lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health.
Equal opportunities:
Reasonable accommodation
We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.
UK applicants
We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.
US applicants
Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.
Sponsorship
:
Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.
Data Privacy:
All data is confidential and protected by all legal and data privacy requirements, please see our recruitment
Privacy Notice
to learn more about how we process personal data.
Location: United States
Company introduction:
Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care.
The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD.
We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. -
Compass Pathways
Job overview
:
The Patient Access Liaison (PAL) is responsible for site-level execution of Compass Pathways' patient engagement strategy by supporting REMS certification, strengthening site access readiness, and providing compliant coverage and reimbursement education to healthcare stakeholders. The PAL serves as a field-based patient access resource who helps sites understand treatment logistics, identify information gaps, address patient access barriers, and support operational readiness across REMS requirements, specialty pharmacy, distribution, and external support processes. In addition, the PAL strengthens account and stakeholder relationships, collaborates appropriately with matrix team members, maintains disciplined CRM documentation, and upholds non-promotional role boundaries. This role also shares recurring field insights and process-improvement opportunities.
Location:
Field based in Hartford or New Haven, CT.
Reports to:
Regional Director, Field Patient Access.
Roles and Responsibilities
(include but are not limited to)
:
Support REMS certification and enrolment:
Educate sites on REMS site certification activities and patient REMS enrolment processes, including applicable operational, requirements
Enable site access readiness:
Support site access workflows following REMS certification, strengthen account and stakeholder relationships, and help ensure operational readiness for therapy delivery while streamlining the patient journey
Provide reimbursement and access education:
Provide compliant and proactive education to site and office personnel regarding coverage, coding, payment, reimbursement, benefit investigations, claims, prior authorizations, appeals, and access processes
Educate on case management processes:
Educate on appropriate case management processes for consented patients, including compliant use of patient healthcare information, benefit investigations, benefit verifications, prior authorizations, appeals, and affordability program navigation
Support case-level access resolution:
Identify, troubleshoot, case-level access barriers through appropriate buy-and-bill, specialty pharmacy, HUB, and other approved support pathways
Enable treatment logistics understanding:
Coordinate patient treatment logistics and scheduling across REMS requirements, HUB, specialty pharmacies, distribution partners, and other external support networks
Collaborate on cross-functional handoffs:
Receive and act upon referrals and handoffs from Sales and Site of Care Account Leads regarding site readiness, account economics discussions, and case-level access challenges
Maintain compliant documentation:
Maintain accurate, compliant, and timely documentation of account activities, case interactions, and resolution outcomes within the CRM system to support cross-functional visibility and coordination
Manage accounts and maintain business plans:
Develop, maintain, and execute account-level business plans that reflect site access priorities, stakeholder needs, operational readiness, and patient access opportunities within the assigned geography
Maintain non-promotional role boundaries:
Refrain from engaging in promotional activities, product promotion, or commercial sales discussions
Candidate Profile:
Experience:
Candidate must have a minimum of 3 years of experience in field reimbursement, patient access, and case management within pharmaceutical, biotechnology, specialty healthcare, including required experience navigating a healthcare ecosystem
Industry Knowledge:
Access & Reimbursement Expertise:
Candidate must have experience supporting access and reimbursement processes, specialty pharmacy programs, patient support services, coverage, benefit verification, prior authorization, appeals, affordability programs, and compliant access resources
Patient Journey Enablement:
Candidate must have experience helping sites and stakeholders support patient progression from referral through treatment initiation by identifying barriers, connecting resources, and reinforcing treatment readiness and next steps
Strategic Account Support:
Candidate must have experience partnering with treatment sites to assess needs, strengthen workflows, build trusted account and stakeholder relationships
Operational Excellence & Execution:
Candidate must demonstrate strong planning, organization, accountability, disciplined execution, and the ability to use data and field insights to anticipate and address access challenges across multiple accounts and priorities
Collaborative Influence & Compliance:
Candidate must have experience collaborating compliantly with matrix partners while maintaining appropriate role boundaries, communicating access barriers and field insights, and balancing stakeholder needs with patient-centered execution
Education:
Bachelor’s degree required
Certifications and licenses:
Valid driver’s license required
Travel:
Ability and willingness to travel within an assigned geography, including travel by air and car, with travel estimated to be 50% or more. Candidate must reside within 25 miles of the assigned territory border(s). Assigned geography may be larger at launch and may evolve or become more focused as the field organization expands
Compensation Description (annually):
Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering.
Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
【Base salary per annum】:
$180,000
—
$200,000 USD
Benefits:
For an overview of our benefits package and compensation information, please visit "
Joins us - Our Benefits
".
These include f
lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health.
Equal opportunities:
Reasonable accommodation
We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.
UK applicants
We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.
US applicants
Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.
Sponsorship
:
Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.
Data Privacy:
All data is confidential and protected by all legal and data privacy requirements, please see our recruitment
Privacy Notice
to learn more about how we process personal data.
Location: United States
Company introduction:
Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care.
The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD.
We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. -
Compass Pathways
Job overview
:
The Patient Access Liaison (PAL) is responsible for site-level execution of Compass Pathways' patient engagement strategy by supporting REMS certification, strengthening site access readiness, and providing compliant coverage and reimbursement education to healthcare stakeholders. The PAL serves as a field-based patient access resource who helps sites understand treatment logistics, identify information gaps, address patient access barriers, and support operational readiness across REMS requirements, specialty pharmacy, distribution, and external support processes. In addition, the PAL strengthens account and stakeholder relationships, collaborates appropriately with matrix team members, maintains disciplined CRM documentation, and upholds non-promotional role boundaries. This role also shares recurring field insights and process-improvement opportunities.
Location:
Field based in Cleveland or Columbus, OH.
Reports to:
Regional Director, Field Patient Access.
Roles and Responsibilities
(include but are not limited to)
:
Support REMS certification and enrolment:
Educate sites on REMS site certification activities and patient REMS enrolment processes, including applicable operational, requirements
Enable site access readiness:
Support site access workflows following REMS certification, strengthen account and stakeholder relationships, and help ensure operational readiness for therapy delivery while streamlining the patient journey
Provide reimbursement and access education:
Provide compliant and proactive education to site and office personnel regarding coverage, coding, payment, reimbursement, benefit investigations, claims, prior authorizations, appeals, and access processes
Educate on case management processes:
Educate on appropriate case management processes for consented patients, including compliant use of patient healthcare information, benefit investigations, benefit verifications, prior authorizations, appeals, and affordability program navigation
Support case-level access resolution:
Identify, troubleshoot, case-level access barriers through appropriate buy-and-bill, specialty pharmacy, HUB, and other approved support pathways
Enable treatment logistics understanding:
Coordinate patient treatment logistics and scheduling across REMS requirements, HUB, specialty pharmacies, distribution partners, and other external support networks
Collaborate on cross-functional handoffs:
Receive and act upon referrals and handoffs from Sales and Site of Care Account Leads regarding site readiness, account economics discussions, and case-level access challenges
Maintain compliant documentation:
Maintain accurate, compliant, and timely documentation of account activities, case interactions, and resolution outcomes within the CRM system to support cross-functional visibility and coordination
Manage accounts and maintain business plans:
Develop, maintain, and execute account-level business plans that reflect site access priorities, stakeholder needs, operational readiness, and patient access opportunities within the assigned geography
Maintain non-promotional role boundaries:
Refrain from engaging in promotional activities, product promotion, or commercial sales discussions
Candidate Profile:
Experience:
Candidate must have a minimum of 3 years of experience in field reimbursement, patient access, and case management within pharmaceutical, biotechnology, specialty healthcare, including required experience navigating a healthcare ecosystem
Industry Knowledge:
Access & Reimbursement Expertise:
Candidate must have experience supporting access and reimbursement processes, specialty pharmacy programs, patient support services, coverage, benefit verification, prior authorization, appeals, affordability programs, and compliant access resources
Patient Journey Enablement:
Candidate must have experience helping sites and stakeholders support patient progression from referral through treatment initiation by identifying barriers, connecting resources, and reinforcing treatment readiness and next steps
Strategic Account Support:
Candidate must have experience partnering with treatment sites to assess needs, strengthen workflows, build trusted account and stakeholder relationships
Operational Excellence & Execution:
Candidate must demonstrate strong planning, organization, accountability, disciplined execution, and the ability to use data and field insights to anticipate and address access challenges across multiple accounts and priorities
Collaborative Influence & Compliance:
Candidate must have experience collaborating compliantly with matrix partners while maintaining appropriate role boundaries, communicating access barriers and field insights, and balancing stakeholder needs with patient-centered execution
Education:
Bachelor’s degree required
Certifications and licenses:
Valid driver’s license required
Travel:
Ability and willingness to travel within an assigned geography, including travel by air and car, with travel estimated to be 50% or more. Candidate must reside within 25 miles of the assigned territory border(s). Assigned geography may be larger at launch and may evolve or become more focused as the field organization expands
Compensation Description (annually):
Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering.
Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
【Base salary per annum】:
$180,000
—
$200,000 USD
Benefits:
For an overview of our benefits package and compensation information, please visit "
Joins us - Our Benefits
".
These include f
lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health.
Equal opportunities:
Reasonable accommodation
We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.
UK applicants
We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.
US applicants
Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.
Sponsorship
:
Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.
Data Privacy:
All data is confidential and protected by all legal and data privacy requirements, please see our recruitment
Privacy Notice
to learn more about how we process personal data.
Location: United States
Company introduction:
Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care.
The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD.
We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. -
Compass Pathways
Job overview
:
The Patient Access Liaison (PAL) is responsible for site-level execution of Compass Pathways' patient engagement strategy by supporting REMS certification, strengthening site access readiness, and providing compliant coverage and reimbursement education to healthcare stakeholders. The PAL serves as a field-based patient access resource who helps sites understand treatment logistics, identify information gaps, address patient access barriers, and support operational readiness across REMS requirements, specialty pharmacy, distribution, and external support processes. In addition, the PAL strengthens account and stakeholder relationships, collaborates appropriately with matrix team members, maintains disciplined CRM documentation, and upholds non-promotional role boundaries. This role also shares recurring field insights and process-improvement opportunities.
Location:
Field based in Cincinnati or Dayton, OH.
Reports to:
Regional Director, Field Patient Access.
Roles and Responsibilities
(include but are not limited to)
:
Support REMS certification and enrolment:
Educate sites on REMS site certification activities and patient REMS enrolment processes, including applicable operational, requirements
Enable site access readiness:
Support site access workflows following REMS certification, strengthen account and stakeholder relationships, and help ensure operational readiness for therapy delivery while streamlining the patient journey
Provide reimbursement and access education:
Provide compliant and proactive education to site and office personnel regarding coverage, coding, payment, reimbursement, benefit investigations, claims, prior authorizations, appeals, and access processes
Educate on case management processes:
Educate on appropriate case management processes for consented patients, including compliant use of patient healthcare information, benefit investigations, benefit verifications, prior authorizations, appeals, and affordability program navigation
Support case-level access resolution:
Identify, troubleshoot, case-level access barriers through appropriate buy-and-bill, specialty pharmacy, HUB, and other approved support pathways
Enable treatment logistics understanding:
Coordinate patient treatment logistics and scheduling across REMS requirements, HUB, specialty pharmacies, distribution partners, and other external support networks
Collaborate on cross-functional handoffs:
Receive and act upon referrals and handoffs from Sales and Site of Care Account Leads regarding site readiness, account economics discussions, and case-level access challenges
Maintain compliant documentation:
Maintain accurate, compliant, and timely documentation of account activities, case interactions, and resolution outcomes within the CRM system to support cross-functional visibility and coordination
Manage accounts and maintain business plans:
Develop, maintain, and execute account-level business plans that reflect site access priorities, stakeholder needs, operational readiness, and patient access opportunities within the assigned geography
Maintain non-promotional role boundaries:
Refrain from engaging in promotional activities, product promotion, or commercial sales discussions
Candidate Profile:
Experience:
Candidate must have a minimum of 3 years of experience in field reimbursement, patient access, and case management within pharmaceutical, biotechnology, specialty healthcare, including required experience navigating a healthcare ecosystem
Industry Knowledge:
Access & Reimbursement Expertise:
Candidate must have experience supporting access and reimbursement processes, specialty pharmacy programs, patient support services, coverage, benefit verification, prior authorization, appeals, affordability programs, and compliant access resources
Patient Journey Enablement:
Candidate must have experience helping sites and stakeholders support patient progression from referral through treatment initiation by identifying barriers, connecting resources, and reinforcing treatment readiness and next steps
Strategic Account Support:
Candidate must have experience partnering with treatment sites to assess needs, strengthen workflows, build trusted account and stakeholder relationships
Operational Excellence & Execution:
Candidate must demonstrate strong planning, organization, accountability, disciplined execution, and the ability to use data and field insights to anticipate and address access challenges across multiple accounts and priorities
Collaborative Influence & Compliance:
Candidate must have experience collaborating compliantly with matrix partners while maintaining appropriate role boundaries, communicating access barriers and field insights, and balancing stakeholder needs with patient-centered execution
Education:
Bachelor’s degree required
Certifications and licenses:
Valid driver’s license required
Travel:
Ability and willingness to travel within an assigned geography, including travel by air and car, with travel estimated to be 50% or more. Candidate must reside within 25 miles of the assigned territory border(s). Assigned geography may be larger at launch and may evolve or become more focused as the field organization expands
Compensation Description (annually):
Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering.
Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
【Base salary per annum】:
$180,000
—
$200,000 USD
Benefits:
For an overview of our benefits package and compensation information, please visit "
Joins us - Our Benefits
".
These include f
lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health.
Equal opportunities:
Reasonable accommodation
We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.
UK applicants
We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.
US applicants
Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.
Sponsorship
:
Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.
Data Privacy:
All data is confidential and protected by all legal and data privacy requirements, please see our recruitment
Privacy Notice
to learn more about how we process personal data.
Location: United States
Workplace: Remote
THE ROLE
ClickHouse is the fastest, most resource-efficient open-source database for real-time analytics, and ClickHouse Cloud is growing across every region and segment. Our Solution Architects (SAs) are the technical heart of that growth: They run the proofs of concept, defend the architecture, and win the room against the largest data platforms in the world.
You will be the single owner of global technical sales enablement and SA onboarding at ClickHouse. You are integral in deciding what a ClickHouse SA needs to know, say and do in order to be successful, and you wholly own the build out of the programs to get them there. You will measure everything, incorporate AI, and drive real results that time to revenue impact. You are the connective tissue between Product, Product Marketing, Sales leadership, SA leadership, and the field.
This is a Principal-level individual contributor role. You lead through influence, the systems you build, and the credibility you earn.
WHAT YOU'LL OWN
GLOBAL SA ONBOARDING
- Design and run the end-to-end onboarding program for new SAs across AMER, EMEA, and APJ. These include but are not limited to: Technical foundations, ClickHouse architecture and internals, demo and POC craft, discovery and objection handling, competitive positioning, and our sales process.
- Define and certify ramp. Set clear 30/60/90-day milestones, build the certification and shadow-to-lead progression, and publish time-to-productivity as a metric leadership can see and trust.
- Make onboarding regionally real. Adapt the global program to how each theater sells, and coordinate cohort schedules, mentors, and live sessions across time zones.
TECHNICAL SALES ENABLEMENT STRATEGY AND EVERBOARDING
- Own the global technical enablement plan and its calendar. This includes the quarterly priorities, the programs behind them, and the communication that keeps SA and Sales leadership aligned on what is shipping and why.
- Run product-launch readiness for the field. Partner with Product and PMM so SAs have talk tracks, demo environments, hands-on labs, and competitive positioning before General Availability.
- Build the competitive and architecture curriculum. Deep dives, battlecards, and objection-handling playbooks against the platforms we meet most (cloud data warehouses, search and observability stacks, and incumbent OLAP systems).
- Extend enablement to adjacent technical roles as needed: Account Executives on technical fundamentals, Support on the sales motion, and partners on positioning.
DIAGNOSE, THEN PRESCRIBE
- Start from signals, not requests. Use call recordings, CRM data, win/loss, POC outcomes, certification results, and conversations with SA leaders to find the skill gaps that actually cost us deals, then classify and prioritize them with data.
- Pick the right modality for the gap: hands-on lab, self-serve path, live workshop, AI role-play, peer teaching, or in-the-moment coaching. Measure behavior change and deal outcomes.
- Close the loop. Systematically capture what is breaking in the field (friction, lost deals, recurring objections) and route it to Product, PMM, and Sales leadership as actionable recommendations.
BUILD AT SCALE
- Own the enablement toolchain: the LMS or learning hub, content repositories, certification tracking, and reporting. Keep a single source of truth for what is current.
- Activate SME communities. Identify and support the SAs who are already the best at something, and give them the structure to teach it peer-to-peer across regions.
STAY IN THE FIELD
- Spend roughly 10% of your time in customer-facing moments by joining POCs, account reviews, and live coaching.
- Facilitate. You will personally deliver live sessions, virtually and in person, at onboarding cohorts, regional kickoffs, and Kickoff events.
OPERATE LIKE AN OWNER
- Report on readiness. Define the KPIs (ramp time, certification rates, POC win rate, technical win contribution, workshop effectiveness) and present them in monthly and quarterly business reviews.
- Manage the portfolio. Run multiple programs in parallel, protect the plan from ad-hoc drift, and say no with a reason and an alternative.
- Expand the charter. This role will grow, potentially into hiring and leading a team, owning SKO technical tracks, partner enablement, or a technical certification program for customers.
WHAT SUCCESS LOOKS LIKE IN THE FIRST YEAR
- Every new SA worldwide goes through one global onboarding program with a defined ramp, and time-to-first-solo-POC is measured and trending down.
- SAs are enabled on every major launch before GA, with demo environments and competitive positioning ready on day one.
- Technical enablement priorities are set from field data and reviewed with SA and Sales leadership on a fixed cadence, and leadership can point to the deals and metrics that moved.
- A living competitive and architecture curriculum exists, is current, and is used by SAs and, increasingly, by AEs.
- SA leaders describe you as part of their extended leadership team, not a service desk.
WHAT YOU BRING
REQUIRED
- 3+ years in a quota-carrying role. You have owned a number as an Account Executive, quota-carrying Solutions Engineer, or equivalent, and you know what it feels like when the quarter is on the line.
- 8+ years total across solutions engineering, technical pre-sales, or technical enablement at an enterprise software or data infrastructure company, including experience building and running enablement or onboarding programs.
- Deep hands-on data fluency: strong SQL, knowledge of OLAP/analytical databases, data warehousing architectures, streaming and ingestion pipelines, and at least one major cloud. You can run a demo, debug a lab, and read a query plan.
- You have been the engineer in the room. You have run POCs, handled objections live, and defended a technical position against a well-funded competitor.
- Proven program design and delivery: Needs analysis, curriculum design, facilitation (virtual and in person), certification, and measurement for a technical, global audience.
- A self-starter with a bias for building. You create the plan when there is none, you ship version one before it is perfect, and you improve it from evidence.
- Leads through influence. You can secure sponsorship from VPs, align cross-functional peers, and hold the field to a standard without a reporting line.
- Data-driven and operational: comfortable pulling your own CRM and call-intelligence reports, defining KPIs, and debating the numbers with stakeholders.
- Exceptional communicator. You make complex technical concepts accessible without dumbing them down, in writing and on stage.
- Global mindset. Experience working across AMER, EMEA, and APJ time zones, and willingness to travel up to ~25% for cohorts, kickoffs, and field time.
NICE TO HAVE
- Hands-on experience with ClickHouse.
- Experience at a high-growth infrastructure company through a major product launch or rapid SA headcount expansion.
- Background in both pre-sales and post-sales technical roles.
- Demonstrated use of AI tooling to automate content creation, build internal tools, or scale enablement beyond live delivery.
- Familiarity with a structured sales methodology (MEDDPICC, Command of the Message, or similar) and with adult-learning or instructional-design principles.
- Experience building SME networks, peer-learning cohorts, or technical certification programs.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: East Coast, United States
Company introduction:
Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care.
The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD.
We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. -
Compass Pathways
Job overview
:
The Patient Access Liaison (PAL) is responsible for site-level execution of Compass Pathways' patient engagement strategy by supporting REMS certification, strengthening site access readiness, and providing compliant coverage and reimbursement education to healthcare stakeholders. The PAL serves as a field-based patient access resource who helps sites understand treatment logistics, identify information gaps, address patient access barriers, and support operational readiness across REMS requirements, specialty pharmacy, distribution, and external support processes. In addition, the PAL strengthens account and stakeholder relationships, collaborates appropriately with matrix team members, maintains disciplined CRM documentation, and upholds non-promotional role boundaries. This role also shares recurring field insights and process-improvement opportunities.
Location:
Field based in Charlotte, NC or Roanoke, VA.
Reports to:
Regional Director, Field Patient Access.
Roles and Responsibilities
(include but are not limited to)
:
Support REMS certification and enrolment:
Educate sites on REMS site certification activities and patient REMS enrolment processes, including applicable operational, requirements
Enable site access readiness:
Support site access workflows following REMS certification, strengthen account and stakeholder relationships, and help ensure operational readiness for therapy delivery while streamlining the patient journey
Provide reimbursement and access education:
Provide compliant and proactive education to site and office personnel regarding coverage, coding, payment, reimbursement, benefit investigations, claims, prior authorizations, appeals, and access processes
Educate on case management processes:
Educate on appropriate case management processes for consented patients, including compliant use of patient healthcare information, benefit investigations, benefit verifications, prior authorizations, appeals, and affordability program navigation
Support case-level access resolution:
Identify, troubleshoot, case-level access barriers through appropriate buy-and-bill, specialty pharmacy, HUB, and other approved support pathways
Enable treatment logistics understanding:
Coordinate patient treatment logistics and scheduling across REMS requirements, HUB, specialty pharmacies, distribution partners, and other external support networks
Collaborate on cross-functional handoffs:
Receive and act upon referrals and handoffs from Sales and Site of Care Account Leads regarding site readiness, account economics discussions, and case-level access challenges
Maintain compliant documentation:
Maintain accurate, compliant, and timely documentation of account activities, case interactions, and resolution outcomes within the CRM system to support cross-functional visibility and coordination
Manage accounts and maintain business plans:
Develop, maintain, and execute account-level business plans that reflect site access priorities, stakeholder needs, operational readiness, and patient access opportunities within the assigned geography
Maintain non-promotional role boundaries:
Refrain from engaging in promotional activities, product promotion, or commercial sales discussions
Candidate Profile:
Experience:
Candidate must have a minimum of 3 years of experience in field reimbursement, patient access, and case management within pharmaceutical, biotechnology, specialty healthcare, including required experience navigating a healthcare ecosystem
Industry Knowledge:
Access & Reimbursement Expertise:
Candidate must have experience supporting access and reimbursement processes, specialty pharmacy programs, patient support services, coverage, benefit verification, prior authorization, appeals, affordability programs, and compliant access resources
Patient Journey Enablement:
Candidate must have experience helping sites and stakeholders support patient progression from referral through treatment initiation by identifying barriers, connecting resources, and reinforcing treatment readiness and next steps
Strategic Account Support:
Candidate must have experience partnering with treatment sites to assess needs, strengthen workflows, build trusted account and stakeholder relationships
Operational Excellence & Execution:
Candidate must demonstrate strong planning, organization, accountability, disciplined execution, and the ability to use data and field insights to anticipate and address access challenges across multiple accounts and priorities
Collaborative Influence & Compliance:
Candidate must have experience collaborating compliantly with matrix partners while maintaining appropriate role boundaries, communicating access barriers and field insights, and balancing stakeholder needs with patient-centered execution
Education:
Bachelor’s degree required
Certifications and licenses:
Valid driver’s license required
Travel:
Ability and willingness to travel within an assigned geography, including travel by air and car, with travel estimated to be 50% or more. Candidate must reside within 25 miles of the assigned territory border(s). Assigned geography may be larger at launch and may evolve or become more focused as the field organization expands
Compensation Description (annually):
Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering.
Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
【Base salary per annum】:
$180,000
—
$200,000 USD
Benefits:
For an overview of our benefits package and compensation information, please visit "
Joins us - Our Benefits
".
These include f
lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health.
Equal opportunities:
Reasonable accommodation
We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.
UK applicants
We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.
US applicants
Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.
Sponsorship
:
Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.
Data Privacy:
All data is confidential and protected by all legal and data privacy requirements, please see our recruitment
Privacy Notice
to learn more about how we process personal data.
Location: United States
Company introduction:
Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care.
The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD.
We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. -
Compass Pathways
Job overview
:
The Patient Access Liaison (PAL) is responsible for site-level execution of Compass Pathways' patient engagement strategy by supporting REMS certification, strengthening site access readiness, and providing compliant coverage and reimbursement education to healthcare stakeholders. The PAL serves as a field-based patient access resource who helps sites understand treatment logistics, identify information gaps, address patient access barriers, and support operational readiness across REMS requirements, specialty pharmacy, distribution, and external support processes. In addition, the PAL strengthens account and stakeholder relationships, collaborates appropriately with matrix team members, maintains disciplined CRM documentation, and upholds non-promotional role boundaries. This role also shares recurring field insights and process-improvement opportunities.
Location:
Field based in Austin or San Antonio, TX.
Reports to:
Regional Director, Field Patient Access.
Roles and Responsibilities
(include but are not limited to)
:
Support REMS certification and enrolment:
Educate sites on REMS site certification activities and patient REMS enrolment processes, including applicable operational, requirements
Enable site access readiness:
Support site access workflows following REMS certification, strengthen account and stakeholder relationships, and help ensure operational readiness for therapy delivery while streamlining the patient journey
Provide reimbursement and access education:
Provide compliant and proactive education to site and office personnel regarding coverage, coding, payment, reimbursement, benefit investigations, claims, prior authorizations, appeals, and access processes
Educate on case management processes:
Educate on appropriate case management processes for consented patients, including compliant use of patient healthcare information, benefit investigations, benefit verifications, prior authorizations, appeals, and affordability program navigation
Support case-level access resolution:
Identify, troubleshoot, case-level access barriers through appropriate buy-and-bill, specialty pharmacy, HUB, and other approved support pathways
Enable treatment logistics understanding:
Coordinate patient treatment logistics and scheduling across REMS requirements, HUB, specialty pharmacies, distribution partners, and other external support networks
Collaborate on cross-functional handoffs:
Receive and act upon referrals and handoffs from Sales and Site of Care Account Leads regarding site readiness, account economics discussions, and case-level access challenges
Maintain compliant documentation:
Maintain accurate, compliant, and timely documentation of account activities, case interactions, and resolution outcomes within the CRM system to support cross-functional visibility and coordination
Manage accounts and maintain business plans:
Develop, maintain, and execute account-level business plans that reflect site access priorities, stakeholder needs, operational readiness, and patient access opportunities within the assigned geography
Maintain non-promotional role boundaries:
Refrain from engaging in promotional activities, product promotion, or commercial sales discussions
Candidate Profile:
Experience:
Candidate must have a minimum of 3 years of experience in field reimbursement, patient access, and case management within pharmaceutical, biotechnology, specialty healthcare, including required experience navigating a healthcare ecosystem
Industry Knowledge:
Access & Reimbursement Expertise:
Candidate must have experience supporting access and reimbursement processes, specialty pharmacy programs, patient support services, coverage, benefit verification, prior authorization, appeals, affordability programs, and compliant access resources
Patient Journey Enablement:
Candidate must have experience helping sites and stakeholders support patient progression from referral through treatment initiation by identifying barriers, connecting resources, and reinforcing treatment readiness and next steps
Strategic Account Support:
Candidate must have experience partnering with treatment sites to assess needs, strengthen workflows, build trusted account and stakeholder relationships
Operational Excellence & Execution:
Candidate must demonstrate strong planning, organization, accountability, disciplined execution, and the ability to use data and field insights to anticipate and address access challenges across multiple accounts and priorities
Collaborative Influence & Compliance:
Candidate must have experience collaborating compliantly with matrix partners while maintaining appropriate role boundaries, communicating access barriers and field insights, and balancing stakeholder needs with patient-centered execution
Education:
Bachelor’s degree required
Certifications and licenses:
Valid driver’s license required
Travel:
Ability and willingness to travel within an assigned geography, including travel by air and car, with travel estimated to be 50% or more. Candidate must reside within 25 miles of the assigned territory border(s). Assigned geography may be larger at launch and may evolve or become more focused as the field organization expands
Compensation Description (annually):
Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering.
Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
【Base salary per annum】:
$180,000
—
$200,000 USD
Benefits:
For an overview of our benefits package and compensation information, please visit "
Joins us - Our Benefits
".
These include f
lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health.
Equal opportunities:
Reasonable accommodation
We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.
UK applicants
We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.
US applicants
Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.
Sponsorship
:
Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.
Data Privacy:
All data is confidential and protected by all legal and data privacy requirements, please see our recruitment
Privacy Notice
to learn more about how we process personal data.
Location: East Coast, United States
Company introduction:
Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care.
The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD.
We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. -
Compass Pathways
Job overview
:
The Patient Access Liaison (PAL) is responsible for site-level execution of Compass Pathways' patient engagement strategy by supporting REMS certification, strengthening site access readiness, and providing compliant coverage and reimbursement education to healthcare stakeholders. The PAL serves as a field-based patient access resource who helps sites understand treatment logistics, identify information gaps, address patient access barriers, and support operational readiness across REMS requirements, specialty pharmacy, distribution, and external support processes. In addition, the PAL strengthens account and stakeholder relationships, collaborates appropriately with matrix team members, maintains disciplined CRM documentation, and upholds non-promotional role boundaries. This role also shares recurring field insights and process-improvement opportunities.
Location:
Field based in Atlanta, GA.
Reports to:
Regional Director, Field Patient Access.
Roles and Responsibilities
(include but are not limited to)
:
Support REMS certification and enrolment:
Educate sites on REMS site certification activities and patient REMS enrolment processes, including applicable operational, requirements
Enable site access readiness:
Support site access workflows following REMS certification, strengthen account and stakeholder relationships, and help ensure operational readiness for therapy delivery while streamlining the patient journey
Provide reimbursement and access education:
Provide compliant and proactive education to site and office personnel regarding coverage, coding, payment, reimbursement, benefit investigations, claims, prior authorizations, appeals, and access processes
Educate on case management processes:
Educate on appropriate case management processes for consented patients, including compliant use of patient healthcare information, benefit investigations, benefit verifications, prior authorizations, appeals, and affordability program navigation
Support case-level access resolution:
Identify, troubleshoot, case-level access barriers through appropriate buy-and-bill, specialty pharmacy, HUB, and other approved support pathways
Enable treatment logistics understanding:
Coordinate patient treatment logistics and scheduling across REMS requirements, HUB, specialty pharmacies, distribution partners, and other external support networks
Collaborate on cross-functional handoffs:
Receive and act upon referrals and handoffs from Sales and Site of Care Account Leads regarding site readiness, account economics discussions, and case-level access challenges
Maintain compliant documentation:
Maintain accurate, compliant, and timely documentation of account activities, case interactions, and resolution outcomes within the CRM system to support cross-functional visibility and coordination
Manage accounts and maintain business plans:
Develop, maintain, and execute account-level business plans that reflect site access priorities, stakeholder needs, operational readiness, and patient access opportunities within the assigned geography
Maintain non-promotional role boundaries:
Refrain from engaging in promotional activities, product promotion, or commercial sales discussions
Candidate Profile:
Experience:
Candidate must have a minimum of 3 years of experience in field reimbursement, patient access, and case management within pharmaceutical, biotechnology, specialty healthcare, including required experience navigating a healthcare ecosystem
Industry Knowledge:
Access & Reimbursement Expertise:
Candidate must have experience supporting access and reimbursement processes, specialty pharmacy programs, patient support services, coverage, benefit verification, prior authorization, appeals, affordability programs, and compliant access resources
Patient Journey Enablement:
Candidate must have experience helping sites and stakeholders support patient progression from referral through treatment initiation by identifying barriers, connecting resources, and reinforcing treatment readiness and next steps
Strategic Account Support:
Candidate must have experience partnering with treatment sites to assess needs, strengthen workflows, build trusted account and stakeholder relationships
Operational Excellence & Execution:
Candidate must demonstrate strong planning, organization, accountability, disciplined execution, and the ability to use data and field insights to anticipate and address access challenges across multiple accounts and priorities
Collaborative Influence & Compliance:
Candidate must have experience collaborating compliantly with matrix partners while maintaining appropriate role boundaries, communicating access barriers and field insights, and balancing stakeholder needs with patient-centered execution
Education:
Bachelor’s degree required
Certifications and licenses:
Valid driver’s license required
Travel:
Ability and willingness to travel within an assigned geography, including travel by air and car, with travel estimated to be 50% or more. Candidate must reside within 25 miles of the assigned territory border(s). Assigned geography may be larger at launch and may evolve or become more focused as the field organization expands
Compensation Description (annually):
Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering.
Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
【Base salary per annum】:
$180,000
—
$200,000 USD
Benefits:
For an overview of our benefits package and compensation information, please visit "
Joins us - Our Benefits
".
These include f
lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health.
Equal opportunities:
Reasonable accommodation
We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.
UK applicants
We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.
US applicants
Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.
Sponsorship
:
Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.
Data Privacy:
All data is confidential and protected by all legal and data privacy requirements, please see our recruitment
Privacy Notice
to learn more about how we process personal data.
Location: London
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
ABOUT THE ROLE
Almost any company can produce training video at scale today. Almost none can tell you whether it actually made someone better at their job. We're building the product that closes that gap: an agentic, real-time experience where people practice live, dynamic scenarios, and where organizations finally get genuine signal on readiness, instead of a metric tied to course completion. This is a zero-to-one bet on what comes after content, which is practice, and proof.
You'll own one of two of the domains inside that bet, Surveys and Guidance, from strategy through ship.
WHY NOW
Real-time, agentic AI has only just become good enough to hold a convincing live scenario, and to make sense of what happens inside one. The window to define this category is open now, and we intend to own it.
THE PROBLEM YOU'RE SOLVING
Today, the most a company can do to check whether someone has genuinely learned something is watch them complete a module or pass a quiz. The behaviors that matter in real roles, in real moments, are rarely tested reliably, and what comes back to the business is a thin, lagging signal.
We have the underlying technology to change that. What we need is a product manager who can turn it into something an enterprise will use to prepare its people, and that an end user actually wants to engage with, across two connected domains:
- Surveys - capturing structured, trustworthy signal at scale: how people feel, how they're performing, and where the gaps are.
- Guidance - giving people direction in the moment they need it, live and in context, rather than as a debrief after the fact.
Both sit inside the same bet: give organizations proof of readiness, not just proof of attendance.
WHAT YOU'LL BE DOING
- Owning the multi-quarter strategy for Surveys and Guidance, setting the direction, identifying the right problems to solve, and making the trade-offs needed to deliver against them.
- Defining and evolving the success metrics for both domains, and connecting product outcomes directly to commercial results: retention, expansion, and revenue impact.
- Getting close to the customers who matter most: understanding how they think, where current tools leave them exposed, and translating that into a product direction others can act on.
- Driving a shared understanding of where these product areas are going and why. Engineering, design, R&D, and commercial counterparts should all be able to articulate the strategy and the reasoning behind it.
- Producing written narratives, strategy docs, and PRDs, that move decisions forward and give your team the context to build the right thing without a follow-up conversation.
- Balancing short-term delivery with long-term product health: scoping to reflect execution risk, hitting milestones predictably, and iterating based on evidence rather than opinion.
- Contributing to improvements in product practice across the team, and actively participating in PM hiring.
WHO YOU ARE
You've owned a critical product domain before, one where the stakes were real and the strategy was yours to set, not just execute. You're comfortable operating with autonomy on the what, not just the how, and you have a track record of connecting product decisions to commercial outcomes.
You understand that zero-to-one products in complex domains require you to hold two things at once: the discipline to deliver predictably in the short term, and the judgment to make the right long-term bets while the evidence is still forming. You don't wait for a clean brief. You identify the right problems, form a view, and bring others along.
You're a strong written communicator. Engineering and design partners, commercial leads, and senior leadership should all come away from your docs and updates with a clear understanding of where the domain is going and why, without needing to ask.
You care about the quality of the experience. Real-time, agentic products are unforgiving, and you hold a high bar for what "good" feels like, for the user in the moment and for the customer looking at outcomes.
YOU MAY BE A GOOD FIT IF YOU BRING
- Significant experience in product management, with direct experience owning a critical product domain: setting strategy, not just executing it.
- A track record of connecting product outcomes to commercial results: ARR, retention, expansion, or equivalent.
- Experience with zero-to-one product development in a complex, experience-driven space. You've navigated the ambiguity of a zero-to-one build and have the scar tissue to show for it.
- Experience building agentic or AI-powered products. You understand what makes real-time AI interactions feel natural, and what breaks them.
- Strong written communication: strategy docs, PRDs, and decision memos that others can act on without a follow-up conversation.
- Experience working alongside enterprise buying motions. You'll be close to the commercial team, and that context matters.
We encourage you to apply even if you don't meet every point above. Strong candidates rarely match a list exactly, and we'd rather hear from you.
LOCATION
Flexible, hybrid role based from our London office.
OUR CULTURE
At Synthesia we’re passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here. https://www.notion.so/How-we-work-at-Synthesia-f794caa72f8446efb6be22b551ce0fa2?pvs=21
GLOBAL BENEFITS:
- You will be compensated well with a generous salary and equity.
- You get 25 days of annual leave + local holidays.
- Regular team offsites where you’ll get to collaborate with the product & engineering team in person.
- Work from home budget
- Work from anywhere policy of 60 days per year
- Generous referral scheme
- Enhanced parental leave - maternity leave includes 16 weeks at full pay, and paternity leave includes 5 weeks at full pay (if your country’s government scheme offers more generous support, you receive whichever is greater - our enhanced policy or the local statutory benefit)
BENEFITS SPECIFIC TO UK:
- Private healthcare via AXA for you with a discount for dependants
- 5% pension match
- Team lunches Tuesday-Friday in the office
- Flexible, hybrid role based from our London office.
Location: Itasca, TX
Project Assistant
Location:
Itasca, TX
Employment Type:
Full-Time
Travel:
No Travel Required
Support the Teams Building America's Power Infrastructure
Behind every successful power infrastructure project is a team that keeps information organized, systems accurate, and operations moving. Project Assistants play an important role in supporting project and regional leadership by coordinating administrative activities, maintaining project information, preparing reports, and helping teams respond quickly to changing business needs.
About Michels Power, Inc.
Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for
69 kV to 765 kV electric utility systems and fiber networks
. As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project management and construction management leadership, skilled field construction resources, and an extensive equipment fleet to build transmission and distribution power lines and communication systems from coast to coast.
Our comprehensive project oversight ranges from logistics and scheduling to quality assurance and construction. We provide engineering, procurement, and construction (
EPC
) delivery models on complex projects involving transmission lines, substations, structure foundations, heavy civil construction, and horizontal directional drilling. Michels Power is a member of the
Michels Family of Companies
.
Position Overview
As a
Project Assistant
, you will provide administrative and operational support to Michels Power's project management and regional operations teams in Itasca, Texas. You will help keep projects organized and moving forward by supporting job setup, reporting, document preparation, project systems, correspondence, and day-to-day administrative needs.
You will serve as a key resource for Associate Project Managers, Project Managers, Regional Managers, and other team members while working across multiple systems and priorities. This position is ideal for an organized, detail-oriented professional who enjoys supporting others, solving problems, and delivering exceptional internal customer service.
Success requires strong communication skills, attention to detail, the ability to prioritize competing demands, and the initiative to independently follow tasks through to completion.
Key Responsibilities
Provide administrative support to project management and regional operations teams.
Serve as the primary point of contact for project setup activities within B2W, including emergency job setups as required.
Prepare and distribute project reports, correspondence, documents, and other business communications.
Generate and maintain reports using COINS, B2W, Power BI, and other applicable systems.
Support the administration and organization of Michels Power's SharePoint Online sites.
Assist with company initiatives, process improvements, system rollouts, and other operational support activities.
Maintain and promote Michels Power's strong safety culture while following applicable health, safety, and environmental policies and procedures.
What You'll Do
Assist Associate Project Managers, Project Managers, and Regional Managers with daily administrative and clerical responsibilities.
Set up new projects and jobs in B2W while ensuring information is complete, accurate, and entered in a timely manner.
Respond to occasional emergency job setup requests outside normal business hours, including weekends.
Compile project information and generate recurring or ad hoc reports for appropriate team members.
Create, review, organize, and distribute emails, letters, reports, and project documentation.
Assist with maintaining SharePoint content, project information, and online collaboration resources.
Support new company programs, technology initiatives, process changes, and operational rollouts.
Coordinate with internal teams to gather information, resolve administrative issues, and keep project-related tasks moving forward.
Maintain organized and accurate records while managing multiple requests and deadlines.
Why Michels Power, Inc.?
We help build, strengthen, and modernize the infrastructure that powers communities across the country.
We are family owned and operated.
Our steady, strategic growth revolves around a commitment to quality.
We invest an average of
$5,000 per employee per year
in training and career development.
We reward hard work and dedication with opportunities to learn, grow, and build a career.
We perform challenging, meaningful work that supports essential infrastructure and economic growth.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You like to know your efforts are noticed and appreciated.
You want to make your own decisions, but know support is always available.
You want to work to make a difference in people's lives.
What It Takes
High School Diploma or General Education Diploma (GED) and
3-5 years of related administrative experience
, or an equivalent combination of education and experience.
Strong attention to detail with the ability to organize, prioritize, and manage multiple tasks in a fast-paced environment.
Excellent verbal and written communication skills.
Strong customer service skills with the ability to effectively support project leaders, operations teams, and other internal stakeholders.
Proficiency with Microsoft Office Suite.
Ability to learn and effectively utilize business and project systems used for reporting, job setup, and project administration.
Experience with B2W, COINS, Power BI, SharePoint Online, or similar business systems is preferred.
Experience preparing reports, correspondence, documents, and other professional communications.
Ability to work independently while maintaining strong communication and collaboration with the broader team.
Ability to respond to emergency business needs and complete occasional weekend job setups with short notice, typically
5-10 times per year
.
Associate's degree is preferred but not required.
Previous customer service experience, either face-to-face or through phone and electronic communications, is preferred.
Previous experience within the Michels Family of Companies or the construction, utility, or infrastructure industries is preferred.
No travel required.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career.
#LI-AS1
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Texas
Regional Manager – Transmission & Distribution
Full-Time | Travel Required
Build the Infrastructure That Powers America
Strengthening our nation’s power grid isn’t easy, but reliable electrical service is essential to everyday life. Every time someone charges a phone, powers up a computer, turns on the air conditioning, or flips a switch, Michels Power is working behind the scenes to make it happen.
Michels Power, Inc.
is one of the largest and most sought-after power delivery contractors in the United States. We execute the full spectrum of electrical infrastructure projects, including transmission lines, substations, distribution system modernization, renewable energy facilities, battery energy storage systems (BESS), and oil & gas infrastructure. When natural disasters strike, we also help restore power and rebuild critical electrical systems.
Our
Transmission & Distribution Division
plays a critical role in expanding, modernizing, and enhancing the reliability of the nation's electric grid. From high-voltage transmission line construction and substation integration to distribution system upgrades, grid hardening initiatives, renewable interconnections, and storm restoration efforts, our teams deliver the safe, high-quality solutions our clients depend on.
Find out how a career at Michels Power, Inc. can change yours.
Position Summary
As a
Regional Manager – Transmission & Distribution
, you will plan, monitor, and manage regional long-term strategic projects and programs from pursuit through completion. You will secure and allocate resources, manage budgets, schedules, risks, and change, and ensure successful project delivery while driving profitability across the region.
This position provides leadership for regional operations, project teams, and field personnel while supporting business development, customer relationships, and strategic growth initiatives. Success in this role requires exceptional leadership, communication, organization, and problem-solving skills, along with the ability to influence teams, customers, and stakeholders across a geographically dispersed region.
Key Responsibilities
Regional Leadership & Operations
Provide leadership and oversight for transmission and distribution EPC and construction projects, including transmission lines, substations, distribution system improvements, grid modernization initiatives, renewable energy interconnections, BESS facilities, and storm restoration programs.
Manage regional programs and project portfolios to achieve safety, quality, schedule, and financial objectives.
Work with field leadership to forecast and plan regional resource requirements based on current and projected workloads.
Regularly visit project sites to support field operations, safety initiatives, and project execution.
Directly manage projects and assume full project management responsibilities when necessary.
Partner with the General Manager and Vice President to support the strategic development and growth of the region.
Facilitate the resolution of complex operational, project, and program challenges.
Review and approve reports prepared for management, clients, and key stakeholders.
People Leadership
Directly manage regional personnel and carry out leadership responsibilities in accordance with company policies and applicable laws.
Participate in interviewing, hiring, onboarding, training, coaching, development, performance management, and employee engagement activities.
Mentor, develop, and retain Project Managers, Superintendents, and emerging operational leaders.
Foster a culture of accountability, collaboration, innovation, and continuous improvement.
Promote the Michels Family of Companies culture and core values throughout the region.
Business Development & Client Relations
Build and maintain strong customer relationships in partnership with Business Development leadership.
Represent Michels Power at industry conferences, customer meetings, and networking events.
Support regional growth initiatives and identify opportunities to expand services and market presence across transmission, substation, and distribution markets.
Manage the regional RFP process and review associated bid packages.
Serve as a trusted advisor and executive-level point of contact for key customers and stakeholders.
Financial & Risk Management
Manage regional budgets, forecasts, profitability, cash flow, and resource allocation.
Identify, assess, and mitigate project and program risks.
Oversee change management strategies and contractual compliance.
Monitor project performance and implement corrective actions to ensure successful outcomes.
Safety & Culture
Maintain and promote a strong safety culture for employees, vendors, customers, and subcontractors.
Ensure compliance with all company safety, environmental, and operational policies and procedures.
Identify workplace hazards and support proactive risk mitigation efforts.
Champion and model Michels Power's commitment to safety, quality, and operational excellence across all regional operations.
Why Michels Power, Inc.?
Engineering News-Record ranks us as the
No. 1 Electrical Transmission/Distribution Contractor
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of
$5,000 per employee
on training each year
We perform challenging, meaningful work that improves the world
We believe everyone is responsible for promoting safety, regardless of job title
We are a part of the Michels family of companies, one of North America's largest, most diversified energy and infrastructure contractors
Benefits
We offer a comprehensive benefits program, including:
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why you?
You like to surround yourself with dedicated, value-driven people
You relish new challenges and evolving technology
You cringe when you hear: “Because that’s the way we’ve always done it.”
You like to know your efforts are noticed and appreciated
You want to make your own decisions, but know support is always available
You want to work to make a difference in people’s lives
What it takes?
10+ years of progressive experience in transmission, distribution, substation construction, EPC delivery, or power infrastructure operations
Proven success managing large-scale transmission and distribution projects, programs, and regional portfolios
Strong understanding of transmission line construction, distribution system construction, substation integration, project sequencing, and risk management
Demonstrated financial acumen with experience managing project profitability, forecasting, budgets, and resource planning
Exceptional leadership, communication, organizational, and problem-solving skills
Experience with Microsoft Office Suite; familiarity with project controls, job cost tracking, estimating software, and utility construction management systems is a plus
Ability to develop teams, build customer relationships, and support regional growth initiatives
Experience managing projects for investor-owned utilities, electric cooperatives, municipalities, renewable developers, or industrial power customers is preferred
PMP, PE, or other advanced industry certifications preferred
Willingness to travel as required within the region
A valid driver's license and an acceptable driving record
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don’t just build projects, you build a career.
#LI-AS1
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Malta
Much like a rollercoaster, life at Betsson Group is fast-paced, full of twists and turns, and always exciting. With more than
2,800
colleagues representing over 75 nationalities
across a global network of offices
- including
1,500
at our operational headquarters in Malta - every day brings new challenges and opportunities to grow. It may not be for the faint-hearted, but if you thrive on innovation, enjoy pushing boundaries and want to be part of a diverse, international team, then you’ll fit right in at Betsson.
The Wow
As an Engineering Manager at Betsson Group, your primary responsibilities will be geared towards building and leading high-performing engineering teams, meaning a lot of your focus will be on our most important asset – our people! You will work closely with your product, architecture and design counterparts on the planning and scoping of the product and technical development roadmap, where you will be accountable for the engineering teams’ delivery. You will also be expected to take ownership and responsibility for the technical stability and performance of the applications under the tutelage of your teams.
What we are looking for:
Excellent Communicator:
Communicates clearly, honestly and directly with the team, fellow Engineering Managers and the Head of Engineering, adapting the message to the audience.
Team Building and Collaboration
: Builds highly functional, collaborative teams where people support each other, share knowledge and take shared ownership of outcomes
Team Planning and Resourcing:
Identifies gaps in skills, roles and capacity, and closes them proactively through hiring, upskilling and planning ahead of demand
People Management:
Manages the team day to day with fairness and consistency, running effective one to ones, performance reviews and hiring, and handling people matters such as conflict, absence and HR processes with care and discretion
People Development:
Invests in the growth of every team member through regular feedback, clear goals and support for career progression, addressing performance concerns early and fairly
Technical Understanding:
Brings a solid engineering background to technical discussions, partnering with Tech Leads and Architects while empowering the team to own solutions
Delivery and Execution:
Ensures the team delivers reliably by managing priorities, dependencies and risks, while balancing delivery pressure with a sustainable pace
Stakeholder Management:
Builds strong relationships with Product, Design, QA, Architecture and other teams, representing the team confidently and advocating for its needs
Continuous Improvement:
Uses data and team feedback to refine processes and engineering practices, fostering a culture where learning leads to real change
Culture and Wellbeing:
Leads with empathy and fairness, building an inclusive team and keeping an eye on wellbeing and workload before issues escalate
Great to have:
Industry Experience:
Experience in iGaming, Fintech or similar high traffic, regulated industries, with an understanding of compliance and responsible gaming considerations
Distributed Teams:
Experience leading teams across multiple locations or time zones, keeping collaboration and alignment strong
Agile Practices
: Hands on experience with Scrum, Kanban or similar frameworks, adapting them to what works best for the team
Incident Management:
Experience supporting production environments, leading teams through incidents and driving learning from post incident reviews
Budget Awareness:
Experience managing or contributing to team budgets, including tooling, training and events
A taster of what you will be involved with:
Leading the Team:
Build and lead well structured, highly functional teams with a culture of ownership and collaboration, driving excellence in hiring, onboarding and career development while removing anything that holds the team back
Delivery and Quality:
Be accountable for delivering on time and to a high standard, using clear performance metrics to track progress and drive continuous improvement of team and development processes
System Health and Support:
Promote ownership of system health, performance and stability, ensuring effective support processes are in place and SLAs are actively monitored and met
Leadership and Collaboration:
Be an active member of the area's leadership team, working closely with Product and Architecture to align the team with strategy, standards and business goals, and sharing best practices with engineering leaders across the organisation
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.
Challenge accepted?
If you are interested to learn more, please apply with your CV in English.
By submitting your application, you understand that your personal data will be processed as set out in our
Privacy Policy
Location: Malta
The Wow
As a Tech Lead at Betsson Group, your primary responsibilities will be geared towards driving technical excellence in our products. You will serve as a bridge between the domain architect(s) and engineering teams, facilitating technical design, decisions and delivery. Being a technical expert, you will actively support our managers in building world class engineering teams. This is a hands-on role, where you will have frequent opportunities to research new technologies, lead technical investigations and develop POCs for new ideas, and will actively participate in key technical initiatives
A taster of what you will be involved with:
Your main goal is ultimately to drive technical excellence in the domain - in particular towards improving stability, performance, code quality, and development efficiency. To this end, you will be expected to:
Identify and champion technical improvements for consideration in the roadmap, ensuring the benefits are clear and understood.
Work closely with architects to ensure that the architectural direction and standards are being communicated, aligned & implemented within the teams.
Develop and maintain a strong understanding of our business and products.
Take the lead on technical design decisions, whilst ensuring alignment with the domain architect(s).
Take an active, hands-on role with important technical initiatives and issues.
Support new product development by producing POCs and/or documented technical designs.
Research new technologies and assessing their potential application.
Review major changes to ensure they are up to standard.
Serve as a key technical point of contact for the domain, collaborating with product, architecture and engineering colleagues across the organisation.
Help build our world class teams, thus participating in technical interviews and providing technical feedback on people, as well as coaching & mentoring engineers.
Participate in team ceremonies such as planning, refinement, etc... to keep up to date on ongoing works and upcoming plans.
Lead technical trainings to share knowledge and improve technical expertise within the teams.
What we are looking for
A strong technical background in software engineering for web applications.
Highly knowledgeable and experienced with TypeScript / JavaScript and Web Markup (CSS3/HTML5).
A deep understanding of Observable technologies (preference for RxJS / Signals).
Highly knowledgeable and experienced with modern agile software development practices, GIT based projects, and CI/CD.
Knowledge about web component frameworks (ex. StencilJS)
Highly experienced and comfortable working with large scale applications, including: SDK & FE components architecture, modularisation, efficient application bundling, unit testing, and integrating with backend APIs.
Expertise in delivering highly performant web solutions on an international scale, with preference given to implementing SSR mechanisms and optimising content delivery with CDNs, caching, and other solutions surrounding front-end applications.
Possess demonstrated working experience in defining and documenting technical solutions around front-end architecture and its integration with backend services.
Ability to efficiently review PRs and provide constructive feedback.
Experienced and passionate about coaching and mentoring people, preferably having done so in a similar role.
Communicates clearly and confidently with the engineering team, whether running training or knowledge transfer sessions, walking through requirements, or presenting technical designs
Communicates effectively upwards with Architects and the Head of Engineering, presenting technical proposals, trade offs and risks with clarity and sound reasoning
Is approachable and open, someone the team feels comfortable going to for guidance or support. A strong team player who builds trust, shares knowledge willingly and contributes to a collaborative team culture
Great if you have
Prior experience working with custom UI design system frameworks.
A good understanding of front-end data tracking through Google Analytics / Google Tag Manager.
A good understanding of AI Tooling and AIDLC practices. Helps driving AI Tooling adoption within the team in a responsible manner, building confidence and good habits. Applying sound judgement to AI generated output, ensuring code quality and security is never compromised.
Working experience with geographically distributed teams.
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.
Challenge accepted?
By submitting your application, you understand that your personal data will be processed as set out in our
Privacy Policy
Location: Remote - India
AI/ML Solution Architect
Education & Assessment Platforms
About Pratham International
Pratham International is a US 501(c)(3) established to support learning innovations for children and youth in contexts across the globe. We enable the adaptation and spread of proven and scalable education solutions pioneered in India by Pratham Education Foundation to contexts across the global south through programming and technical assistance tailored to local realities. Today, Pratham innovations reach millions of children annually through partnerships across ~30 countries.
Through the Pratham Shah PraDigi Innovation Centre (PraDigi), Pratham International also seeks to create technology innovations for low-resource communities, and support models aimed at learning for school, work, and life for children and youth. We work on several cutting-edge projects in the domain of Generative AI, Automatic Speech Recognition, and Natural Language Processing.
The team’s innovative technology products include the PadhAI: Reading Assessment App, which uses advanced speech recognition to evaluate children’s reading fluency in 8 Indian languages and 6 global languages; Anytime Testing Machine (ATM), an AI-enabled question generation and grading system that allows learners to be assessed on any topic, anytime; and a suite of AI-powered chatbots designed for diverse learning contexts: from early childhood care, to youth employment readiness, and OCR-based analysis tools that digitize and assess student work at scale.
At Pratham International, we build for the long term. Whether it’s ensuring products are truly accessible across rural India and the global south through languages, building datasets to ensure context and accuracy for products, or gathering feedback from the field. Backed by partners like Google.org, Anthropic, and the Gates Foundation, we are committed to building digital public goods that ensure every child is in school and learning well.
Role Overview
About the work
We design and deliver AI systems that governments and large education programmes can actually run: curriculum-aligned item generation, paper assembly, handwriting OCR, rubric grading, and teacher-in-the-loop review. The work is already live as practice assessment in India and is being built as a national exam platform in Rwanda, with further country programmes behind it.
We are hiring a Solution Architect who sits between discovery and delivery. You will turn messy workshop notes and ministry requirements into architecture a team can build, secure, cost, and operate — RAG and multi-agent systems, LLM-as-judge pipelines, and the cloud/LLMOps layer underneath.
You will
Own solution design from first workshop to a delivery-ready blueprint (services, data stores, trust boundaries, cost, ops).
Architect LLM pipelines: generation, retrieval over curriculum knowledge graphs, standards/duplication/quality judges, constraint-based paper assembly.
Design human + AI workflows with audit, segregation of duties, cycle-pinned config, and no student PII in model calls.
Choose and govern models, prompts, eval gates, and fallbacks (including OCR: Azure primary, secondary fallback).
Shape the Azure/AWS platform: identity, networking, LLMOps/MLOps, observability, and sovereign-hosting constraints.
Run client workshops, write POVs and architecture packs, and stay accountable until the system is in production.
About the work
Pratham International programmes sit at the intersection of pedagogy, public systems, and production AI. The pattern is consistent across countries; the constraints change.
Anytime Testing Machine (ATM) — India, practice and feedback
End-to-end assessment for real classroom conditions: generate curriculum-aligned items, digitise handwritten answers (often photographed on a phone), grade against rubrics, and return feedback a teacher reviews before it reaches the learner. Built for high pupil–teacher ratios, mixed language (e.g. Hindi + English), and uneven connectivity. Pilots have already reached thousands of learners, including Second Chance (women returning for Grade 10). Model quality is measured against expert golden sets, not vendor slides.
National assessment automation
A government-grade exam platform. Phase 1 is item authoring and print-ready paper composition before the exam window. Phase 2 is script intake, OCR at national volume, AI-assisted grading with human confirmation on the pilot, results export, and monitoring/evaluation reporting. Subjects span core and elective streams across the curriculum. Design rules that do not exist in a typical SaaS product: cycle-pinned configuration, embargoed papers, hash-chained audit trails, and integration with national student information and assessment management systems.
Curriculum knowledge graphs
Structured retrieval corpora (concepts + worked examples) that ground generation and judging. This is the standing public-knowledge exception in an otherwise closed exam system, and the seed of a broader education DPI conversation.
AI in TaRL and teacher support
AI tools that help teachers group and teach by learning level, with an RCT-shaped evidence bar. Same product family: human agency stays in the loop; the model is a capacity multiplier.
Country programmes and the three-year direction
Adapt the same engine to new ministries, languages, and exam rules (Kenya and other Global South programmes are in scope). The longer bet is a learning and credentialing engine that recognises competence beyond a single syllabus.
This is not a chatbot brief. It is constrained generation, retrieval, judging, document AI, workflow, and public-sector operations.
Why this role exists
Most enterprise AI dies between the workshop and production. We need one person who owns that gap: someone who can sit with NESA, C4IR, Pratham pedagogy, and engineering in the same week, and leave behind a blueprint the delivery team can execute without inventing policy.
The target profile is a practising AI/ML Solution Architect — not a pre-sales slide owner, and not an infra-only platform engineer. The person should have done all three of these:
Designed GenAI / NLP solutions, PoCs, and client workshops, and can talk to research-grade issues (eval, agent safety, prompt-injection, model-specific behaviour).
Owned the AI platform: LLMOps, MLOps, DevSecOps, SRE habits, cloud migration, and FinOps.
Taken messy discovery and turned it into Azure-centred RAG and multi-agent designs that a security team will accept.
Key Responsibilities
Discovery → architecture
Lead solution workshops with programme, ministry, and engineering stakeholders.
Convert half-formed requirements into service cuts, data stores, sequence diagrams, decision gates, and open-question lists with owners.
Write architecture decision records. When the docs disagree (they will), force a decision instead of coding both.
AI system design
Design LLM jobs as contracts: inputs, JSON schema, temperature, persist prompt hash / model / tokens / latency.
Architect generation grounded in structured curriculum blueprints and knowledge-graph retrieval, not "ask the model for a maths paper."
Design LLM-as-judge banks (cognitive-level, relevance, difficulty, language, fairness, standards, duplication, blueprint compliance) with thresholds, one-repair rules, and golden-dataset release gates.
Design hybrid assembly: constraint solver first, model only on ties and layout exceptions.
Design document AI: primary OCR provider, secondary fallback provider, confidence routing, de-identification before any grading call.
Specify eval: inter-rater agreement, rubric-band exact match, first-pass item acceptance, cost per paper cycle.
Platform, trust, cost
Own the reference architecture on the chosen cloud platform(s): identity, RBAC + segregation of duties, private networking, key management, object storage for scans, vector index, data warehouse for monitoring/evaluation reporting.
Draw trust boundaries. Student PII never crosses the model gateway. Prompts are curriculum + knowledge-graph + blueprint content only.
Put FinOps on the design: token budgets, OCR cost caps, degradation behaviour when a cap is hit, model routing.
Specify LLMOps/MLOps: prompt/version registry, eval regression as a release gate, observability, rollback.
Design for sovereign hosting and exam-cycle operations (embargo, watermarking, append-only audit, cycle-pinned configuration).
Delivery and thought leadership
Stay with the build through the first production cycle. Architecture that cannot be implemented is unfinished work.
Produce POVs, sequence packs, and workshop artefacts that can be reused in the next country.
Mentor tech leads on where the model should stop and the workflow should start.
Success in the first two quarters
First 30 days — Orient
Complete architecture walkthroughs of every live/in-flight system with the current engineering leads; document current state (services, data stores, trust boundaries) as-is, not as-designed
Meet every active stakeholder group once: engineering, programme/domain leads, and any external partner or government-side counterpart
Inventory all open technical decisions and disagreements in existing specs; log each with current owner (if any) and status
Identify the single highest-risk unresolved design question and flag it upward
Day 60 — Diagnose
Produce a current-state architecture diagram covering every major pipeline: data flow, model/LLM touchpoints, storage, and identity/access boundaries
Assign an owner and target resolution date to every open contradiction identified in month 1
Draft a v1 reference architecture for one representative end-to-end workflow: service breakdown, data stores, identity/access model, model gateway placement, and a first-pass cost estimate
Day 90 — Commit
v1 reference architecture is reviewed and accepted by engineering and relevant stakeholders (not just self-signed)
Can walk any core pipeline end-to-end from memory and name every data store, every quality/eval gate, and every trust boundary in it
At least one architecture decision record is published for a previously-contested design question, with the decision forced rather than left open
A first cost model exists for the reference architecture, with at least one identified lever for reducing spend if usage scales
Day 120 — Harden
Core pipeline components (generation, retrieval, judging/eval, or equivalent stages for this domain) have documented contracts: defined inputs/outputs, schema, and logged metadata (model, version, cost, latency)
An evaluation harness exists for at least one component, with a defined pass/fail threshold
A release gate exists that can block a bad prompt, model, or config change from reaching production
Day 150 — Extend
The next major system phase or capability is specified to the same rigor as the first: trust boundaries, failure modes, fallback behavior, and cost caps documented before build starts
FinOps guardrails are in place for at least one production workload: budget ceilings, degradation behavior when a cap is hit, and a routing or fallback strategy
Day 180 — Generalize
A reusable design pattern or adaptation pack exists, separating what is fixed in the architecture from what varies by deployment context (e.g. language, hosting environment, external-system integration, content/domain rules)
At least one engineering or technical lead has been mentored on where model-based logic should stop and deterministic/workflow logic should take over
A second production-readiness review (security, cost, or operations) has been passed on a system this person designed or substantially redesigned
Qualifications and Experience
Must have
8+ years building software or data/AI systems, with recent experience as a Solution Architect, AI/ML Architect, or Principal/Staff Engineer with end-to-end architecture ownership.
Shipped at least one production AI/ML system — RAG, multi-agent, LLM-as-judge, or a comparable classical ML/NLP pipeline at scale — that passed a real security, cost, and operations review, not just a pilot or a slide deck.
Can produce a delivery-ready architecture blueprint: services, data stores, IAM, failure modes, evaluation strategy, and cost model — detailed enough that engineering isn't guessing at intent.
Deep cloud experience on Azure and/or AWS: comfortable defending a landing-zone design, private-endpoint architecture, and a real monthly compute/inference/OCR spend.
Fluent in Python, with hands-on experience in both classical ML (model training, evaluation, feature pipelines) and how LLM APIs, embeddings, and vector search actually behave under production load.
Comfortable running a room with non-engineers — domain specialists, IT stakeholders, monitoring/evaluation teams — and translating fluently in both directions.
Strong written English; this role's output is documentation that functions as a binding technical contract.
Strongly preferred
Azure AI (AI Foundry / OpenAI / Document Intelligence), plus one of AWS (Bedrock, SageMaker) or GCP (Vertex, BigQuery).
LLMOps / MLOps: prompt + model versioning, MLflow or equivalent, eval harnesses, CI that can block a bad prompt.
Document AI / OCR at volume; handwriting and low-quality scans, not only clean PDFs.
RAG over structured knowledge (graphs, ToS, textbooks) and hybrid search, not only naive chunking.
Education, assessment, public sector, or other high-audit domains (health, finance, identity).
Certifications: Azure Data Scientist / Azure Solutions Architect; AWS SAA, ML Specialty, or Data Analytics Specialty.
Experience with agent security: tool-use limits, DLP on egress, prompt-injection evaluation that is model-specific.
FinOps discipline. You have killed a design because it would not survive the token bill.
Nice to have
Microsoft Fabric, Databricks, Semantic Kernel / Microsoft Agent Framework, MCP (Model Context Protocol) tool integration for agentic workflows.
Constraint solvers or exam-blueprint / item-bank systems for automated test assembly.
Multilingual generation and feedback, including code-mixed language pairs (e.g. Hindi–English, Spanish–English, or similar).
Experience standing up golden/eval datasets with subject-matter experts.
Prior work with government data systems, data-sharing agreements, or in-country/sovereign hosting requirements.
What this role is not
Not a research-only post. Publications help; shipping is the job.
Not a pure platform/SRE hire. Infra is part of the design, not the whole design.
Not a prompt engineer who hands off “the architecture” to someone else.
Not a people manager of a large team on day one — you influence through artefacts and reviews.
How we will assess you
We value transparency and respect your time. Our hiring process is designed to evaluate both hands-on technical depth and architectural judgment through practical, real-world tasks.
Stage 1: Application & Knockout Screening
Submit your CV alongside key screening responses
Artefact — send two of: architecture note, eval design, runbook, ADR. Slides without decisions do not count.
Stage 2: Initial Conversation (30 mins)
An introductory screen covering your background, project context and baseline alignment.
An opportunity for you to ask questions about our technical roadmap, partner ecosystem, and vision.
Stage 3: Practical Take-Home Written Assessment (2–3 hours)
Design exercise on a constrained generation + judge + human-review pipeline (we will use a sanitised exam-authoring brief). We want trust boundaries, eval, and cost, not a model-name dump.
Stage 4: Deep-Dive Technical & System Architecture Walkthrough
Walkthrough of a system you shipped: what failed in review, what you changed, what it costs to run.
Stage 5: Final Stakeholder & Vision Alignment
Final conversation with key technical leadership and program stakeholders.
Employment Details
Function: Solutions / Architecture
Reports to: Head of Technology / CTO
Expected Start Date: Immediate
Location: India (remote-first; travel to client workshops as needed)
Experience: 8–13 years (strong 6–8 considered if you have shipped production GenAI)
Engagement: Full-time
Remuneration: Based on candidate’s experience and skillset
Flexibility to work across timezones: Our team spans Latin America to Southeast Asia. Early mornings or late evenings can be a regular part of the rhythm
Why join us?
Impact at Scale:
Your work will directly support the learning journeys of millions of children. With programs active in 31 countries, you will help build Digital Public Goods that bridge the gap for the millions of children across the Global South who still struggle with foundational literacy
Innovation at the intersection of Education and Technology:
Lead the charge in redefining learning and learning processes through technology. You will contribute to the design and development of cutting-edge learning tools and AI-driven initiatives, ensuring EdTech isn’t just a buzzword, but a scalable solution for global equity.
A Culture of Growth and Evidence:
At Pratham, we value rigorous testing and continuous learning. You will have the autonomy to experiment with the latest SOTA models, supported by a 5-year strategic roadmap and funding from partners like the Gates Foundation and Anthropic.
High-Calibre, Mission-Driven Team:
You will work alongside a global team of experts from institutions like MIT, Harvard, and INSEAD. Our alumni have gone on to lead successful startups and international policy shifts, all while remaining dedicated to the goal of “Every Child in School and Learning Well.”
Inclusive and Collaborative Environment:
Join a diverse team that spans Asia, Africa, and Latin America. We value innovative thinking and local expertise, ensuring that the technology we build is deeply rooted in the realities of the communities we serve.
Pratham International is an equal opportunity employer and encourages all qualified people from diverse backgrounds to apply for positions within our organisation, regardless of race, gender, disability or any other status.
Location: Midland, TX
Construction Manager - Transmission & Distribution
Overhead Transmission | Overhead Distribution | Power Delivery Construction
Location:
Texas - Project-Based
Employment Type:
Full-Time
Travel:
Extensive Travel Required, Primarily Within Texas
Lead the Field Teams Building Texas' Power Infrastructure
Building and maintaining reliable electrical infrastructure across Texas requires experienced field leadership, disciplined execution, and an unwavering commitment to safety. From major overhead transmission construction and rebuilds to distribution programs, system upgrades, and grid expansion, successful projects depend on leaders who know how to organize crews, equipment, materials, and resources to safely get the work done.
Michels Power is looking for an experienced Construction Manager to help lead overhead transmission and distribution construction activities throughout Texas. This is an opportunity to work directly with field leadership and project teams delivering the infrastructure necessary to support the continued reliability and growth of the electrical grid.
About Michels Power, Inc.
Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for
69 kV to 765 kV electric utility systems and fiber networks
. As one of the largest private power utility electrical contractors in the United States, Michels Power combines skilled project and construction management leaders, experienced field construction resources, and an extensive equipment fleet capable of building transmission and distribution power lines and communication systems from coast to coast.
Our comprehensive project oversight ranges from logistics and scheduling to quality assurance and construction. We provide engineering, procurement, and construction (
EPC
) delivery models on complex projects involving transmission lines, substations, structure foundations, heavy civil construction, and horizontal directional drilling. Michels Power is a member of the
Michels Family of Companies
.
Position Overview
As a
Construction Manager - Transmission & Distribution
, you will direct field construction activities supporting overhead transmission and overhead distribution projects primarily throughout Texas. You will provide leadership to Superintendents, General Foremen, Foremen, subcontractors, and field crews while coordinating the labor, equipment, materials, and resources necessary to deliver work safely, efficiently, and in accordance with project requirements.
Working closely with Project Managers and Project Engineers, you will help drive field execution by monitoring production, coordinating schedules and resources, managing subcontractor activities, and identifying opportunities to improve productivity and project performance.
Success requires extensive overhead power construction experience, strong field leadership, sound decision-making, and the ability to build effective relationships with crews, customers, unions, subcontractors, and project teams.
Key Responsibilities
Direct field construction activities for overhead transmission and overhead distribution projects throughout Texas.
Supervise and assign Superintendents, General Foremen, Foremen, and field personnel based on project requirements.
Maintain and promote a strong safety culture while ensuring strict adherence to company, customer, and regulatory safety requirements.
Coordinate crews, equipment, tools, materials, and subcontractors to support safe and efficient project execution.
Monitor production, work in progress, schedules, and field performance, implementing corrective actions when necessary.
Ensure construction activities meet project quality standards, specifications, contractual requirements, and customer expectations.
Develop and maintain productive relationships with local unions while ensuring applicable labor agreements are followed.
Train, mentor, and hold field leadership accountable for safety, quality, productivity, teamwork, and overall performance.
What You'll Do
Lead field execution of overhead transmission line and overhead distribution construction projects throughout Texas.
Coordinate with Project Managers, Project Engineers, Superintendents, General Foremen, and Foremen to develop and maintain executable work plans and construction schedules.
Plan workforce requirements and coordinate crews, tools, equipment, materials, and other resources to maximize productivity and minimize downtime.
Review production schedules and work-in-progress reporting while monitoring labor productivity and overall project performance.
Approve pay sheets, daily field reports, and other assigned production documentation.
Manage subcontractor activities and ensure contractual obligations, safety requirements, quality standards, and schedule commitments are achieved.
Coordinate material planning and resource availability based on current and upcoming construction activities.
Assist Project Managers, Project Engineers, and Estimators with project pursuits, constructability reviews, bid development, execution planning, and cost-saving ideas.
Support the review and approval of as-built information and other required project documentation.
Assist with project turnover and the assembly of contract closeout documentation.
Conduct on-the-job training, safety tailgate meetings, field planning discussions, and operational coordination meetings.
Identify field challenges early and work collaboratively with project leadership to develop practical solutions that protect safety, schedule, quality, productivity, and profitability.
Why Michels Power, Inc.?
We help build, strengthen, and modernize the electrical infrastructure that powers communities and industries across the country.
Our teams deliver challenging overhead transmission and distribution projects with experienced field leadership and extensive construction resources.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform challenging, meaningful work that strengthens the electrical grid and supports economic growth.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We provide opportunities for experienced field leaders to grow into increasingly responsible construction and operational leadership positions.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You like to know your efforts are noticed and appreciated.
You want to make your own decisions, but know support is always available.
You want to work to make a difference in people's lives.
What It Takes
High school diploma or equivalent and
5-7 years of relevant power construction experience
, or an equivalent combination of education and experience.
Significant experience in
overhead transmission and/or overhead distribution construction
.
Fully qualified tradesperson with strong knowledge of overhead power construction means, methods, equipment, and field operations.
Demonstrated experience supervising Superintendents, General Foremen, Foremen, field crews, and subcontractors.
Strong understanding of overhead transmission and distribution construction, including workforce planning, crew utilization, equipment coordination, material management, production tracking, and field productivity.
Experience coordinating construction schedules, work plans, crews, tools, and equipment to support efficient field operations.
Ability to interpret construction plans, project requirements, work packages, schedules, utility standards, and field documentation.
Experience reviewing production schedules, work-in-progress reports, daily field reports, and labor performance while taking corrective action to support schedule and profitability objectives.
Experience developing and maintaining productive relationships within union construction environments is preferred.
Experience supporting project estimating, constructability reviews, project planning, material coordination, as-built documentation, and project closeout activities.
OSHA 30
or other applicable advanced safety training.
Competency with Microsoft Office Suite.
Strong leadership, teamwork, communication, organizational, conflict-resolution, and problem-solving skills.
Valid driver's license with an acceptable driving record.
Ability to travel extensively and support long-term onsite project assignments
primarily throughout Texas
, with additional travel to other locations as business needs require.
Join a company that powers progress. Be a part of Michels Power, Inc. where you don't just build projects, you build a career.
#LI-AS1
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
New York, United States; Candidate must reside within 25 miles of the assigned territory border(s)
United States; Candidate must reside within 25 miles of the assigned territory border(s)
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
United States; Candidate must reside within 25 miles of the assigned territory border(s)
United States; Candidate must reside within 25 miles of the assigned territory border(s)
United States; Candidate must reside within 25 miles of the assigned territory border(s)
United States; Candidate must reside within 25 miles of the assigned territory border(s)
УдалённоUnited States; Adapt the global program to how each theater sells, and coordinate cohort schedules, mentors, and live sessions across time zones; Experience working across AMER, EMEA, and APJ time zones, and willingness to travel up to ~25% for cohorts, kickoffs, and field time
East Coast, United States; Candidate must reside within 25 miles of the assigned territory border(s)
United States; Candidate must reside within 25 miles of the assigned territory border(s)
East Coast, United States; Candidate must reside within 25 miles of the assigned territory border(s)
ГибридLondon
Itasca, TX
Texas
Malta; Experience leading teams across multiple locations or time zones, keeping collaboration and alignment strong
leadMalta
УдалённоRemote - India; Flexibility to work across timezones: Our team spans Latin America to Southeast Asia