Location: San Francisco; New York
ABOUT OPENAI
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We build models and products that help people learn, create, and solve problems, and we work to do so safely and responsibly.
ABOUT THE TEAM
Our Community team builds direct relationships with people who use our technology, channels their insights back to product and research teams, and amplifies their stories so others can learn from them.
The Student Community team is building OpenAI Student Collective https://openai.com/student-collective/, a global program that equips students with community, resources, and support to help their peers build AI capability, confidence, and opportunity. Students are often among the first to discover new ways to learn, build, create, and organize with AI. Our job is to find those examples, support the students behind them, and help their stories travel.
ABOUT THE ROLE
We’re looking for a high-agency program operator to help run and scale OpenAI’s student community efforts across the Americas.
You will own the systems and operating rhythms that keep the program moving, coordinate execution across North America and Latin America, and help the team identify and resolve gaps as the program grows. You should be comfortable creating structure from ambiguity, managing complex details, and moving between program operations, regional coordination, and direct student support.
This person should be equally comfortable building a clean tracker, writing a weekly update, chasing down missing information, coordinating across cross-functional and external partners, or helping a Campus Lead troubleshoot a workshop on campus.
WHAT YOU’LL DO
- Run day-to-day program operations across recruitment, candidate review, onboarding, student support, activations, and end-of-cycle programming.
- Build, maintain, and improve Airtable and other source-of-truth systems for student recruitment, selection, onboarding, events, reporting, and feedback.
- Own dashboards and weekly reporting that show program progress, risks, blockers, decisions, and next steps.
- Help coordinate across Experience, Localization, Editorial, Strategy & Ops, agency partners, and cross-functional teams to close dependencies and keep work on track.
- Build operating rhythms, templates, checklists, documentation, and handoff processes that help the program scale.
- Partner with community managers to capture student needs, product feedback, program gaps, standout use cases, and emerging regional trends.
- Surface unclear ownership or missing support early and drive agreed next steps through completion.
WHAT WE’RE LOOKING FOR
- 5+ years of experience in program management, community operations, field marketing, campus programs, creator/community programs, or a related role.
- Strong systems thinker with hands-on experience building and maintaining Airtable, CRM, project management, or workflow systems.
- Excellent execution skills in ambiguous, fast-moving environments.
- Ability to manage multiple workstreams across people, timelines, tools, and deliverables.
- Strong written communication skills, especially for updates, recaps, documentation, and stakeholder reporting.
- Comfort working across internal teams, agencies, contractors, and regional partners.
- High ownership, low ego, and willingness to jump into messy problems.
- Strong interest in AI and how students are using it to learn, build, and create.
- Familiarity with Slack, Google Workspace, Airtable, Luma, and community management tools.
BONUS
- Spanish and/or Portuguese language proficiency.
- Experience with student, campus, developer, creator, or education communities.
- Experience supporting programs across the US, Canada, and/or LATAM.
- Experience working with agencies or distributed global teams.
- Experience building operational systems from scratch.
- Deep curiosity and fluency with AI tools. You should be actively using tools like ChatGPT, Codex, or creative AI tools, and paying attention to how others are using them.
IDEAL CANDIDATE
The ideal candidate is part program operator, part community builder, and part systems architect. They can bring order to ambiguity, keep a lot of moving pieces organized, and build the infrastructure that lets a small team operate like a much larger one. They are energized by students, curious about AI, and comfortable moving between strategy, operations, and execution.
Location: Phoenix,AZ
Position Summary:
The Field Engineer will serve as engineering support for our sales team assisting with construction management and after-sales field support. This role will require frequent travel to job sites throughout a specific territory but will be based at our sales office in Phoenix. The position will include both field and office work.
Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, troubleshooting, and application engineering processes etc.
Why Work for CaptiveAire?
Nation’s leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment.
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Mission: to provide the highest quality products and service to our users at the lowest possible price
Strong commitment to the development of our employees, including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical videos
What our employees have to say:
I can confidently say that I've never been part of a more focused company, working as one big team to achieve amazing success.
There is never a day you don’t learn something new at CaptiveAire. I am able to learn something new due to the freedom to take on new tasks independently and problem solve.
I love the mindset of continuous learning and pushing the bounds of your capabilities
and knowledge. I love the people I work with and the environment, particularly in a world where remote work is common. I love how Captiveaire is all about connections, with customers, coworkers, end users, and everyone in between.
One of the things I appreciate most about CaptiveAire is how strongly it embodies the entrepreneurial spirit. I’m empowered with the autonomy to manage my work independently, while also benefiting from the robust support and resources of a large, well-established company.
CaptiveAire is fast-moving and no-nonsense. We operate differently than any other company that I've worked for with our decentralized structure. Quick action is taken when a good idea is presented. We are focused on end users where the rest of the industry is very short-sighted.
We are on the front lines, actively changing the landscape of the HVAC industry.
Learn more about CaptiveAire and our products
here
A Day in the Life:
This position will encompass a wide variety of tasks where one day does not look exactly like the next. The projects our team handles are high in volume and unique from one another, spanning throughout the whole course of design, procurement, coordination, and post-sale support.
Typical tasks include:
Estimated 50% to 75% of time spent in the field on job sites
Supporting installations and equipment start ups to ensure high quality outcomes and adherence to engineering principles
Handling complex troubleshooting issues
Customer service and coordination with all parties – CaptiveAire team, contractors, engineers, installers, CaptiveAire Service
Primary Job Responsibilities:
A combination of being in the field working on job sites and data analysis and remote troubleshooting using building management system (travel required)
Product Support - Troubleshoot issues with existing and newly installed equipment in the field and provide immediate solutions
Maintain expert level knowledge of all CaptiveAire products
Work closely with engineering team, service team, local sales team and customers to help find best outcomes on installed jobs
On site for construction trade coordination meetings and startups to ensure a good outcome
Review and analyze data gathered from installed equipment in order to make product improvements, utilizing our CASLink remote monitoring system
Use mechanical building design knowledge to review applications for customers and suggest improvements in operation
Perform 3
rd
party training for outside contractors on CaptiveAire products
Provide reports to Regional Manager as well as other teams on customer feedback/challenges, quality, product improvements/issues
Required skills:
0-5 yrs experience
4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred
Hands on, technical internship/co-op experience is preferred
Must enjoy hands on product exposure
HVAC and/or electrical experience strongly preferred
Multi-tasking, problem solving and strong communication skills a must
If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment with CaptiveAire
MUST BE A “GO GETTER”!
Must be able to travel for training
Benefits:
Medical, dental and vision insurance
Disability & life insurance based upon election of medical insurance
401k with employer match
Paid holidays
Paid time off (PTO) based upon tenure
Flexible spending account (FSA)
Tuition reimbursement, including for Professional Engineering (PE) License
Relocation assistance
Salary:
$70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.
Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
To qualify, applicants must be legally authorized to work in the United States. At this time we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status.
#P1
Location: Virginia
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
We are currently seeking the newest innovator to join our dynamic Customer Service team as
Field Service Technician (DMST) located in the Virginia Beach, VA metro area.
*All candidates must be able to work coverage in the Virginia Beach metro and surrounding areas (Norfolk, Chesapeake, Hampton).
In this role you will be responsible for delivering an exceptional customer experience while servicing our products in the home.
Our full line technicians diagnose and repair all major appliances, TVs and A/C units, manage inventory and perform a number of other administrative tasks on a daily basis. Our technicians are the face of LG and will be expected to represent the company with the professionalism our customers have come to expect.
- Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance.
- Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG.
- Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances.
- Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts.
- Immediately and accurately process paperwork and perform data entry upon completion of each job.
- Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home.
- Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %).
Qualifications and Requirements:
- Minimum 1 year experience in a technical role (Appliance repair preferred).
- Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products).
- Experience in the use of tools, and diagnostic test equipment.
- Ability to properly trouble-shoot, diagnose, repair and document product/system issues.
- Valid Driver’s license in good standing.
- Ability to obtain appropriate EPA Certification.
- Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds.
#LI-DB1
Recruiting Range
$26.50
—
$31.25 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: US Remote
Workplace: Remote
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
Location: Remote (US East Coast/Central)
As our team and customer base grow, we need to make sure our security efforts scale accordingly. For that, we are looking to expand the Synthesia Infosec team by onboarding an additional Security Engineer (L6)! You will report to the Head of Security and work within the Security Operations team.
KEY RESPONSIBILITIES:
- Build and own deeply technical security improvements across our Cloud Infrastructure(s) and associated territory (AWS/GCP, Kubernetes, CI/CD), including shipping production changes yourself when needed.
- Design, implement, and iterate on detection and response capabilities (SIEM, EDR/MDR, cloud-native detections, CNAPP) with an engineer’s bias for automation, reliability, and measurable outcomes.
- Hunt, investigate, and respond to security alerts and suspicious activity end-to-end (triage → containment → eradication → recovery → learnings), including writing tooling and detection logic to prevent recurrence.
- Build internal security tooling and automations (IaC, scripts, integrations) that reduce toil and raise the security bar by default.
EXPERIENCE & QUALIFICATIONS:
- You’re a deeply technical security engineer with a builder/hacker mindset, able to go from idea → prototype → production and comfortable making changes directly in Cloud Infra / DevOps systems.
- You have 5+ years of hands-on security engineering experience, ideally in a cloud-first SaaS environment.
- Have worked in a fast-growing startup, scale-up and/or SaaS company
WE WOULD EXPECT YOU TO HAVE EXPERIENCE IN:
- Cloud security engineering in AWS and/or GCP, with the ability to implement improvements hands-on (IAM, networking, compute, storage, logging).
- Kubernetes security (cluster hardening, workload isolation, runtime security, policy controls) and container ecosystems.
- DevOps fundamentals: CI/CD security, secrets management, artifact integrity, and secure-by-default platform patterns.
- Incident response and investigation, including creating repeatable playbooks and automating response where appropriate.
- Strong programming/scripting ability (Python or similar) plus comfort with infrastructure-as-code (e.g., Terraform) and automation.
- Serious agent coding - ideally you’re on the bleeding edge in the space.
- Endpoint security tooling, such as CrowdStrike
Bonus points for:
- Hands on experience with any/all of: Hunters, Wiz, Falcon, Tracebit, Torii, Okta, Google Workspace, StrongDM, Github, StepSecurity, Dope Security
- Any relevant Information Security certification, e.g AWS Certified Security, GIAC GWEB, OSCP, or CSSLP.
THE GOOD STUFF..
In addition to being a part of a great team, working in a fun and innovative environment, we offer:
- A competitive salary + stock options in our fast-growing Series E startup
- Remote-friendly environment
- 100% Medical, Dental & Vision
- 401k Plan
- Paid parental leave
- 25 days of annual leave + Public holidays + paid sick leave
- Fun culture with regular socials
- A generous referral scheme
- A brand new computer + monitor
- Budget and support for conference travel, community events, and content production
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Singapore
About the Department
The Cloudflare APAC sales organisation operates as one integrated revenue system. Account Executives, Customer Engineers, Partner Account Managers, Business Development Representatives, Customer Experience Managers, Professional Services and Revenue Operations work as a continuous engine - winning, deploying, adopting, expanding, and scaling platform commitments across the full customer lifecycle.
The system is supported by an AI-embedded operating model. The work itself, however, remains human. The role of every seller at Cloudflare is to bring critical thinking, judgment, and trust to customer relationships and outcomes.
About This Role
In this role, you will be responsible for driving significant growth by landing and expanding a portfolio of assigned customers in Singapore
Public Sector & Enterprise accounts
. The ideal candidate possesses a strong blend of sales acumen and technical understanding, enabling them to engage effectively with both technical and non-technical buyers. As an Account Executive, you will drive revenue velocity by utilizing foundational sales data layers for accurate forecasting, proactive pipeline management, and consistently exceeding attainment targets.
You are the kind of operator who uses AI as a force multiplier every day, cares more about customer outcomes than job boundaries, and demonstrates curiosity, judgment, and high agency.
Responsibilities
Own the full sales cycle for the assigned portfolio of Public Sector and Enterprise customers from pipeline development to close and expansion.
Drive revenue growth through new use cases, upsells, and renewals within your accounts.
Cultivate long-term strategic relationships with key accounts and partners. Lead executive-level transformation narratives that earn the right to be in the architecture conversation.
Leverage top partners as an extension of the sales team to co-sell alongside where they bring customer relationships, services capability, or procurement leverage. Drive regular forecast & pipeline cadences with top partners.
Understand customer network architectures, the problems that Cloudflare can solve and effectively translate Cloudflare’s solutions to drive successful platform sales, ensuring clients can secure and scale their own AI-driven workloads.
Manage contract negotiations and structure platform-level commercial commitments (multi-year, multi-product, outcome-anchored) rather than point-product deals.
Stay engaged through onboarding, adoption, and the first renewal. Partner with Customer Engineers, Professional Services on a deployment plan with milestones tied to measurable outcomes.
Proactively build and manage a robust sales pipeline by leveraging internal tools, AI-assisted research and pipeline sources (BDR, Channel, Marketing).
Maintain high standards in pipeline discipline, CRM hygiene and forecasting accuracy.
Desirable Skills, Knowledge, and Experience
Bachelor's degree required.
10+ years of Public Sector and Enterprise sales experience, ideally in SaaS, cybersecurity, networking, or cloud technology.
Proven track record of C-level engagement and executive selling.
Experience selling technology solutions in high-growth technology firms.
Demonstrated track record of consistently meeting and exceeding multi-million dollar quota targets.
Proficient in discovery, positioning, competitive selling, negotiation, closing, and multi-threaded land and expand strategies.
Strong understanding of computer networking, cloud security technology, and how enterprise infrastructure adapts to automated data workflows.
Exceptional interpersonal communication skills and value selling skills.
Proficiency in modern sales software, customer data environments, and core systems (e.g., Salesforce, Tableau, G-suite).
Thinks critically rather than reacting, exercises judgment under uncertainty, names risks honestly, shows genuine empathy for customers as people, can point to relationships built over time on trust, and demonstrates visible curiosity in how they prepare, sell, and learn.
Willingness to actively engage with AI tools and experiment.
Ability to travel as required.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Pakistan (Remote)
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are looking for an experienced, commercially aware, and regulatory-savvy compliance professional to join us as Head of Compliance and Money Laundering Reporting Officer (MLRO).
The role will be instrumental in building the compliance programme from the ground up, and embedding a culture of compliance across the organisation.
Broader team management responsibilities will be added in due course for regulatory strategy, operational execution, and governance.
What You’ll Be Doing
Regulatory Engagement
Serve as the primary point of contact with relevant regulatory bodies.
Ensure the organisation meets all applicable governance requirements, including fit and proper obligations for Approved and Designated Persons.
Monitor and interpret regulatory developments relevant to virtual assets, and advise senior management and the Board accordingly.
Compliance Programme Development & Management
Design, implement, and maintain a comprehensive compliance framework aligned with local requirements, FATF recommendations, and international best practice for virtual asset service providers (VASPs).
Develop, review, and update all internal policies and procedures covering AML/CFT, KYC, customer due diligence (CDD), enhanced due diligence (EDD), transaction monitoring, sanctions screening, data protection, cybersecurity compliance, and safeguarding of client assets.
Establish and oversee the compliance monitoring programme, including periodic testing, gap analysis, and reporting to senior management and the Board.
Prepare and present regular compliance reports to the Board and relevant committees, including on regulatory changes, compliance breaches, and remediation progress.
Ensure compliance considerations are integrated into new product design and operations from the inception phase by driving solutions that balance commercial outcomes and innovation, while maintaining a robust compliance posture using a clear risk-based approach.
Review technical documentation, user journeys, and product flows to ensure compliance risks are addressed; provide clear, actionable and solution-focused advice during the product lifecycle.
Build and scale compliance policies governing advertising, social media campaigns, influencer partnerships, and product launches.
Partner with Legal, Product, and Marketing teams to operationalize a timely review process for client-facing assets and go-to-market materials.
AML/CFT & MLRO Duties
Act as the designated MLRO, with full statutory responsibility for overseeing the organisation's AML/CFT framework.
Receive, review, and assess all internal Suspicious Transaction Reports (STRs) from staff, and make informed decisions on whether to file external disclosures with competent local authorities.
Oversee and continuously improve the transaction monitoring programme, with support from global compliance and product functions.
Ensure robust sanctions screening against all applicable lists, including OFAC, UK OFSI, UN, EU, and applicable local sanctions designations.
Oversee customer risk scoring, risk-based KYC/CDD processes, and enhanced due diligence for high-risk customers, politically exposed persons (PEPs), and customers from high-risk jurisdictions.
Governance & Culture
Act as a key member of the senior leadership team, providing compliance input on new products, services, partnerships, and business initiatives.
Champion a strong compliance culture across the organisation through training, communications, and leadership by example.
Design and deliver AML/CFT and compliance training programmes for all staff, ensuring completion records are maintained.
Ensure that the organisation's compliance obligations are adequately resourced, and advise the Board on staffing, systems, and budget requirements.
Establish and maintain a compliance manual, risk register and oversee the escalation and resolution of compliance incidents and breaches.
Reporting & Recordkeeping
Prepare and submit all required regulatory reports and notifications to relevant authorities within stipulated deadlines.
Ensure that all compliance records, SAR documentation, KYC files, and transaction monitoring records are maintained in accordance with applicable retention requirements.
Support and facilitate any inspections, supervisory visits, or regulatory examinations.
What We Look For In You
Qualifications
Bachelor's degree in Law, Finance, Business, or a related field. A postgraduate qualification is advantageous.
Professional certification in compliance or AML is strongly preferred (e.g. CAMS, ICA Certificate/Diploma in AML or Compliance, CFE, or equivalent).
Experience
Minimum of 8 years of experience in compliance, AML, or financial crime prevention, with at least 3 years in a senior or leadership compliance role.
Demonstrated in-house experience working within virtual asset service providers (VASPs), cryptocurrency exchanges, fintech firms, or regulated financial institutions.
Prior experience as an MLRO or Deputy MLRO is highly desirable.
Experience engaging directly with financial regulators and the financial intelligence unit
Hands-on experience building compliance programmes from the ground up in a start-up or scaling environment is a significant advantage.
Familiarity with the regional regulatory framework and requirements is strongly preferred.
Knowledge & Skills
Deep understanding of FATF Recommendations and their application to virtual asset service providers, including the Travel Rule (FATF Recommendation 16)
Strong knowledge of crypto-specific AML typologies.
Proficiency with blockchain analytics and transaction monitoring tools (e.g. Chainalysis, Elliptic, TRM Labs, or equivalent).
Excellent written and verbal communication skills in English and Urdu.
Strong analytical and investigative skills, with the ability to identify and articulate complex risk scenarios clearly.
Demonstrated ability to engage constructively with regulators, external auditors, and law enforcement.
High degree of personal integrity and sound professional judgment.
Nice to Haves
Experience in cryptocurrency or blockchain compliance programs.
Experience working in a multi-national financial institution setting.
Familiarity with compliance technology and analytics tools.
Prior exposure to multi-jurisdictional compliance oversight.
In-depth knowledge of crypto products, including spot trading, derivatives, staking, lending/borrowing, DeFi, and stablecoins.
Additional Notes
This role will be subject to fit and proper assessment as part of the licensing process. Candidates must be prepared to undergo background checks, provide regulatory questionnaires, CVs, references, and proof of relevant qualifications. Prior enforcement history, regulatory sanctions, or unexplained gaps in professional record may affect eligibility.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Indonesia (Remote)
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are looking for an experienced, commercially aware, and regulatory-savvy compliance professional to join us as Head of Compliance and Money Laundering Reporting Officer (MLRO).
The role will be instrumental in building the compliance programme from the ground up, and embedding a culture of compliance across the organisation.
Broader team management responsibilities will be added in due course for regulatory strategy, operational execution, and governance.
What You’ll Be Doing
Regulatory Engagement
Serve as the primary point of contact with relevant regulatory bodies.
Ensure the organisation meets all applicable governance requirements, including fit and proper obligations for Approved and Designated Persons.
Monitor and interpret regulatory developments relevant to virtual assets, and advise senior management and the Board accordingly.
Compliance Programme Development & Management
Design, implement, and maintain a comprehensive compliance framework aligned with local requirements, FATF recommendations, and international best practice for virtual asset service providers (VASPs).
Develop, review, and update all internal policies and procedures covering AML/CFT, KYC, customer due diligence (CDD), enhanced due diligence (EDD), transaction monitoring, sanctions screening, data protection, cybersecurity compliance, and safeguarding of client assets.
Establish and oversee the compliance monitoring programme, including periodic testing, gap analysis, and reporting to senior management and the Board.
Prepare and present regular compliance reports to the Board and relevant committees, including on regulatory changes, compliance breaches, and remediation progress.
Ensure compliance considerations are integrated into new product design and operations from the inception phase by driving solutions that balance commercial outcomes and innovation, while maintaining a robust compliance posture using a clear risk-based approach.
Review technical documentation, user journeys, and product flows to ensure compliance risks are addressed; provide clear, actionable and solution-focused advice during the product lifecycle.
Build and scale compliance policies governing advertising, social media campaigns, influencer partnerships, and product launches.
Partner with Legal, Product, and Marketing teams to operationalize a timely review process for client-facing assets and go-to-market materials.
AML/CFT & MLRO Duties
Act as the designated MLRO, with full statutory responsibility for overseeing the organisation's AML/CFT framework.
Receive, review, and assess all internal Suspicious Transaction Reports (STRs) from staff, and make informed decisions on whether to file external disclosures with competent local authorities.
Oversee and continuously improve the transaction monitoring programme, with support from global compliance and product functions.
Ensure robust sanctions screening against all applicable lists, including OFAC, UK OFSI, UN, EU, and applicable local sanctions designations.
Oversee customer risk scoring, risk-based KYC/CDD processes, and enhanced due diligence for high-risk customers, politically exposed persons (PEPs), and customers from high-risk jurisdictions.
Governance & Culture
Act as a key member of the senior leadership team, providing compliance input on new products, services, partnerships, and business initiatives.
Champion a strong compliance culture across the organisation through training, communications, and leadership by example.
Design and deliver AML/CFT and compliance training programmes for all staff, ensuring completion records are maintained.
Ensure that the organisation's compliance obligations are adequately resourced, and advise the Board on staffing, systems, and budget requirements.
Establish and maintain a compliance manual, risk register and oversee the escalation and resolution of compliance incidents and breaches.
Reporting & Recordkeeping
Prepare and submit all required regulatory reports and notifications to relevant authorities within stipulated deadlines.
Ensure that all compliance records, SAR documentation, KYC files, and transaction monitoring records are maintained in accordance with applicable retention requirements.
Support and facilitate any inspections, supervisory visits, or regulatory examinations.
What We Look For In You
Qualifications
Bachelor's degree in Law, Finance, Business, or a related field. A postgraduate qualification is advantageous.
Professional certification in compliance or AML is strongly preferred (e.g. CAMS, ICA Certificate/Diploma in AML or Compliance, CFE, or equivalent).
Experience
Minimum of 8 years of experience in compliance, AML, or financial crime prevention, with at least 3 years in a senior or leadership compliance role.
Demonstrated in-house experience working within virtual asset service providers (VASPs), cryptocurrency exchanges, fintech firms, or regulated financial institutions.
Prior experience as an MLRO or Deputy MLRO is highly desirable.
Experience engaging directly with financial regulators and the financial intelligence unit
Hands-on experience building compliance programmes from the ground up in a start-up or scaling environment is a significant advantage.
Familiarity with the regional regulatory framework and requirements is strongly preferred.
Knowledge & Skills
Deep understanding of FATF Recommendations and their application to virtual asset service providers, including the Travel Rule (FATF Recommendation 16)
Strong knowledge of crypto-specific AML typologies.
Proficiency with blockchain analytics and transaction monitoring tools (e.g. Chainalysis, Elliptic, TRM Labs, or equivalent).
Excellent written and verbal communication skills in English and Bahasa Indonesia.
Strong analytical and investigative skills, with the ability to identify and articulate complex risk scenarios clearly.
Demonstrated ability to engage constructively with regulators, external auditors, and law enforcement.
High degree of personal integrity and sound professional judgment.
Nice to Haves
Experience in cryptocurrency or blockchain compliance programs.
Experience working in a multi-national financial institution setting.
Familiarity with compliance technology and analytics tools.
Prior exposure to multi-jurisdictional compliance oversight.
In-depth knowledge of crypto products, including spot trading, derivatives, staking, lending/borrowing, DeFi, and stablecoins.
Additional Notes
This role will be subject to fit and proper assessment as part of the licensing process. Candidates must be prepared to undergo background checks, provide regulatory questionnaires, CVs, references, and proof of relevant qualifications. Prior enforcement history, regulatory sanctions, or unexplained gaps in professional record may affect eligibility.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company event
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Dublin, Ireland
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
At Fanatics Betting & Gaming (FBG), a core division of Fanatics' mission to establish the ultimate end-to-end digital sports platform, we're crafting a world where every aspect of a sports fan's passion is catered to. As a Staff Engineer with Trading Engineering, you'll be thrust into the innovative heart of our risk and trading domain, where the technical challenges are as diverse as they are complex. Experience great learning opportunities where you'll engage with cutting-edge technologies and methodologies to build and enhance real-time systems that not only support FBG's operations but are integral to Fanatics' broader goal of revolutionizing sports fan engagement, in an environment that fosters innovation and personal development.
In this dynamic and supportive environment, your work will directly impact the development of sophisticated systems, driving innovation in how sports fans engage with the Fanatics ecosystem and deliver FBG product. You'll tackle unique technical challenges within our real-time decision-making systems, ensuring our platform remains at the forefront of the industry. Here, your professional growth is as vital as our platform's evolution, ensuring you develop alongside our mission to revolutionize the sports experience for fans worldwide.
Responsibilities
Contribute to the design and implementation of scalable, secure, and high-performance solutions within our event-driven architecture, focusing on enhancing system reliability and efficiency.
Assist in analyzing and addressing complex problems in multifaceted systems to improve overall performance and scalability.
Write efficient, modular, and testable code that adheres to our commitment to innovation and quality standards.
Support the product lifecycle from concept through development and deployment, and beyond, ensuring smooth operation and reliability of our platform.
Communicate effectively, escalating challenges as necessary and participating in code reviews to elevate code quality and foster knowledge sharing
Collaborate seamlessly with Product, Quant and Engineering teams to ensure timely delivery of stable and reliable applications aligned with our product vision.
Play an active role in team discussions on planning and design, gaining insights into design philosophies and contributing to our product's evolution.
Enhance software quality through focusing on testability, operational metrics, and comprehensive documentation.
Become a product minded engineer developing a fundamental understanding of our industry, product, feature set and roadmap
Engage in mentorship opportunities to both learn and share knowledge, promoting personal and team growth.
Support critical operations through participation in an on-call rotation
Be willing to travel occasionally for special events and for essential offsite meetings and team collaboration sessions.
Experience and Skills
At least 8+years of real-world demonstrable experience building & deploying scalable, high-performance applications.
Proven technical leadership at staff level: you’ve led the design and delivery of complex systems across multiple teams, set technical direction, and mentored engineers, whether as a tech lead or through other formal or informal leadership.
5+ years of experience with C# and cloud platforms (Azure a plus).
Effective communication skills, capable of demystifying complex technical topics for diverse audiences.
Excellent analytical and problem-solving skills.
Thrives in an entrepreneurial, hyper-growth environment where priorities evolve regularly and decisions are made quickly.
Team-first mentality, with a willingness to do what it takes to get the job done and a desire to strive for better.
Understanding of software design, development, and testing principles including SOLID, DRY, TDD, BDD.
Passion for software development and system architecture and sharing knowledge within a highly collaborative team.
Familiarity with sports betting or a keen interest in sports is desirable.
Experience of building software using Domain Driven Design (DDD)
Ability to translate business needs into technical solutions.
Experience in partnering with cross-functional teams.
Experience working in a start-up environment
Passionate about working in a highly collaborative team environment
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
Ready to build the future of sports betting? If you possess some of these skills but not all of them, we still encourage you to apply!
Please note that
visa sponsorship is not available
for this position. We are open to
fully remote candidates based in Ireland or UK
, but we
strongly encourage
those who can
join us on campus two days per week
.
For information about our benefits, please visit
https://benefitsatfanatics.com/
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
The Global Legal team provides legal advice and guidance to OKX and its affiliated entities across all coverage areas and geographic locations, and supports business growth by working with all teams within the company to help them achieve their goals. Our team has attorneys around the world, and handles legal matters in literally hundreds of countries across the globe.
About the role
Head of Litigation & Investigations, Asia Pacific, Middle East & Africa
OKX’s footprint in these regions generates streams of contentious work that require one accountable owner in region responsible for civil litigation and arbitration including affirmative civil recovery; defensive civil litigation and arbitration; and leading regulatory enforcement investigations and responses as well as certain internal investigations.
What You’ll Be Doing
Civil litigation:
Own and lead the regional civil docket end-to-end including intake, early case assessment, strategy and resolution both on the defence and plaintiff side.
Lead the affirmative side of civil disputes, e.g., recovery actions, injunctions, disclosure applications, applications against counterparties, service providers, bad actors, etc.
Assess and develop strategy for defensive civil claims including consumer claims at volume, market conduct issues, and coordinate on relevant contentious employment matters.
Manage and lead commercial disputes.
Arbitration
Real depth of arbitration experience preferred. Lead OKX’s arbitrations in the region as counsel-in-charge, including pleadings, document production, witness and expert evidence, hearings, enforcement proceedings.
Assess mass arbitration exposure in conjunction with business priorities and develop strategic plan for risk mitigation.
Advise business and business Legal teams on dispute resolution clauses.
Regulatory Enforcement & Internal Investigations
Develop strategy and lead OKX’s response to regulatory enforcement inquiries working in close collaboration with Global Regulatory Legal team.
Scope, lead and where appropriate personally conduct sensitive internal investigations. Deliver as needed root causes analysis and collaborate cross-functionally on remediation.
Team leadership:
Lead and develop the in-region team, embed AI to drive efficiency, and partner across Legal, Compliance, Risk, Finance, HR and Communications.
External counsel, budget and reporting: Select and manage external counsel and experts; own the regional contentious budget and in-house/outside counsel decisions; ensure proper matter tracking and disclosure; deliver decision-ready reporting to the Global Head and governance forums.
What We Look For In You
Candidate may be based in Hong Kong or Singapore with additional locations to be considered.
Approximately 12+ years post qualification experience in contentious work with experience in Asia. Candidates with more experience will be considered.
Arbitration and trial experience.
Experience leading a team.
Sound judgment under ambiguity. Ability to work in a fast-paced, evolving environment with a growing regulatory landscape.
Excellent written and spoken English
Willingness to travel across the region.
Nice to Haves
Experience in crypto, digital assets, fintech, traditional finance, or payments.
Experience or familiarity with Middle East disputes and enforcement.
Mandarin and/or Cantonese at professional working level preferred — a material advantage for law enforcement and regulatory engagement in the region.
Prior in-house experience
Additional qualifications in England & Wales, Singapore, New York, California, Texas, Australia or another common law jurisdiction is welcome.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
The Global Legal team provides legal advice and guidance to OKX and its affiliated entities across all coverage areas and geographic locations, and supports business growth by working with all teams within the company to help them achieve their goals. Our team has attorneys around the world, and handles legal matters in literally hundreds of countries across the globe.
About the role
Head of Litigation & Investigations, Asia Pacific, Middle East & Africa
OKX’s footprint in these regions generates streams of contentious work that require one accountable owner in region responsible for civil litigation and arbitration including affirmative civil recovery; defensive civil litigation and arbitration; and leading regulatory enforcement investigations and responses as well as certain internal investigations.
What You’ll Be Doing
Civil litigation:
Own and lead the regional civil docket end-to-end including intake, early case assessment, strategy and resolution both on the defence and plaintiff side.
Lead the affirmative side of civil disputes, e.g., recovery actions, injunctions, disclosure applications, applications against counterparties, service providers, bad actors, etc.
Assess and develop strategy for defensive civil claims including consumer claims at volume, market conduct issues, and coordinate on relevant contentious employment matters.
Manage and lead commercial disputes.
Arbitration
Real depth of arbitration experience preferred. Lead OKX’s arbitrations in the region as counsel-in-charge, including pleadings, document production, witness and expert evidence, hearings, enforcement proceedings.
Assess mass arbitration exposure in conjunction with business priorities and develop strategic plan for risk mitigation.
Advise business and business Legal teams on dispute resolution clauses.
Regulatory Enforcement & Internal Investigations
Develop strategy and lead OKX’s response to regulatory enforcement inquiries working in close collaboration with Global Regulatory Legal team.
Scope, lead and where appropriate personally conduct sensitive internal investigations. Deliver as needed root causes analysis and collaborate cross-functionally on remediation.
Team leadership:
Lead and develop the in-region team, embed AI to drive efficiency, and partner across Legal, Compliance, Risk, Finance, HR and Communications.
External counsel, budget and reporting: Select and manage external counsel and experts; own the regional contentious budget and in-house/outside counsel decisions; ensure proper matter tracking and disclosure; deliver decision-ready reporting to the Global Head and governance forums.
What We Look For In You
Approximately 12+ years post qualification experience in contentious work with experience in Asia. Candidates with more experience will be considered.
Candidate may be based in Hong Kong or Singapore with additional locations to be considered.
Arbitration and trial experience.
Experience leading a team.
Sound judgment under ambiguity. Ability to work in a fast-paced, evolving environment with a growing regulatory landscape.
Excellent written and spoken English
Willingness to travel across the region.
Nice to Haves
Experience in crypto, digital assets, fintech, traditional finance, or payments.
Experience or familiarity with Middle East disputes and enforcement.
Mandarin and/or Cantonese at professional working level preferred — a material advantage for law enforcement and regulatory engagement in the region.
Prior in-house experience
Additional qualifications in England & Wales, Singapore, New York, California, Texas, Australia or another common law jurisdiction is welcome.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on
a business of
operating a virtual asset trading platform in Hong Kong
.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About Ops Enablement
The Operations Enablement team builds the capabilities required to deliver fast, accurate, and high-quality servicing experiences for Affirm’s customers and merchants—while identifying opportunities to eliminate the need for them to contact us in the first place. We partner across Operations, Product, Engineering, Vendor Management, Legal, and Compliance to ensure every agent is trained, equipped, and able to deliver measurable results from day one.
Operating across the full servicing lifecycle, we translate new products, policies, and business requirements into scalable operational capabilities. Our work includes designing training and operational readiness strategies, standing up new servicing experiences, defining and measuring interaction quality, and ensuring agents can quickly access the information they need to resolve issues correctly.
We use performance insights, customer contact drivers, quality trends, and agent feedback to identify capability gaps and their root causes. We then build the learning programs, quality frameworks, knowledge systems, processes, and tools needed to close those gaps—while helping our Product and Engineering partners address friction upstream rather than requiring agents to absorb it downstream. By owning the full journey—from operationalizing new products and policies to improving existing workflows—Operations Enablement turns complex change into consistent, compliant, and high-quality servicing at scale.
One Role, Multiple Teams
We are hiring multiple Manager roles across Affirm's Ops Enablement organization through this single job posting. Rather than interviewing for one specific team, candidates will go through a shared interview process designed to assess the core skills we look for across Ops Enablement.
If selected, we will work with you to determine the best team match based on your interests, experience, strengths, and current business needs. You will have the opportunity to learn more about our teams and share your preferences as you move through the process.
Potential team placements include:
Fraud Enablement: Owning and improving specific fraud servicing experiences across multiple product offerings
Dispute Enablement: Owning and improving specific dispute servicing experiences across multiple product offerings
About the Role
As an Operations Enablement leader you will help deliver scalable, compliant, and high-quality servicing experiences across our Operations organization. In this role, you will define and execute strategies that enable our servicing operations to grow efficiently while maintaining exceptional customer and merchant outcomes.
You will set the vision for operational readiness, ensuring that people, processes, and enablement systems evolve in lockstep with Affirm’s servicing strategy. As a member of the Operations Enablement team, you will own a portfolio of cross-functional initiatives aligned to strategic priorities - driving delivery across timelines, dependencies, and measurable business outcomes. You will define and execute servicing strategies by developing clear program roadmaps and execution plans and be responsible for planning, coordination, documentation, change management and measurement across assigned initiatives to ensure operational readiness and measurable outcomes.
This role works closely with partners across Product, Engineering, Operations, Compliance, and external vendors to align priorities and ensure readiness for key business and regulatory changes. Serving as a connector between servicing strategy and day-to-day execution, you will translate strategy into scalable operational capabilities. We are looking for a hands-on, data-driven leader who thrives in complex, regulated environments and is passionate about building durable, high-quality servicing experiences at scale.
What You'll Do
Own Program Performance:
Lead complex cross-functional programs and initiatives, ensuring alignment with servicing strategy, OKRs, and long-term business priorities.
Set Strategic Direction
: Define and execute the servicing strategy developing clear program roadmaps and execution plans, tracking progress against KPIs, timelines, and budgets.
Lead Transformation Initiatives
: Drive enterprise-wide improvements leveraging Lean Six Sigma, change management, and data-driven methodologies to unlock efficiency, compliance, and customer satisfaction.
Build Technical Resources:
Collaborate with product and engineering teams to translate technical concepts into clear manuals and resources for both human and AI agents.
Elevate Knowledge Management
: Architect and evolve our knowledge ecosystem (SOPs, job aids, learning platforms, AI-enabled knowledge tools), ensuring resources are accurate, engaging, and accessible at scale.
Translate Technical Concepts:
Apply technical depth to plan, design, and create complex operational, instructional, and procedural content, translating technical concepts into clear resources for both human and AI agents.
Own Learning & Training Strategy
: Oversee end-to-end design and delivery of training programs (onboarding, continuous learning, new product rollouts), ensuring effectiveness through measurement and feedback loops.
Champion Global Readiness
: Anticipate and design for operational needs tied to product launches, program expansion, and regulatory changes.
Drive Insights
: Use metrics, dashboards, and qualitative feedback to continuously assess workflows, knowledge adoption, training impact, and localization quality, while influencing senior leadership decisions.
Influence & Partner at Scale
: Serve as a trusted advisor to executives, cross-functional partners, and vendor leaders - driving alignment between company goals and day-to-day execution.
Build a High-Performing Ecosystem
: Lead and coach augmented staff, contractors, and cross-functional contributors to deliver world-class content and learning experiences.
Lead Change at Scale
: Ensure global teams successfully adopt new processes, platforms, and resources through structured change management practices.
Expand Program Scope:
Take on additional program and project management responsibilities as needed, developing working knowledge across adjacent domains to support evolving business needs.
What We Look For
5+ years of experience in program management or product operations, preferably within large-scale or global operations.
Proven track record of setting strategy and delivering measurable impact across efficiency, compliance, and customer experience.
Expertise in Lean Six Sigma, project/program management, and change management (Black Belt, PMP, or Prosci certification preferred).
Experience implementing and scaling knowledge management and training (Salesforce, Confluence, LMS platforms, or AI-driven knowledge tools).
Strong background in regulated industries (financial services, fintech, or consumer lending highly preferred).
Exceptional influence and communication skills, with the ability to engage executives, coach teams, and align diverse stakeholders.
Analytical and data-driven mindset, with a focus on measurable outcomes and continuous improvement.
Comfort operating in ambiguous, high-growth environments with a builder’s mindset.
Global perspective with experience supporting vendor/partner operations and distributed teams.
Willingness to provide occasional support outside regular working hours, including evenings, weekends, and holidays, to address time-sensitive operational needs.
Willingness to travel as needed to support team collaboration, operational priorities, and vendor or partner engagements.
Base Pay Grade - J
Equity Grade - 4
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $101,000 - $151,000 CAD
# LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About Ops Enablement
The Operations Enablement team builds the capabilities required to deliver fast, accurate, and high-quality servicing experiences for Affirm’s customers and merchants—while identifying opportunities to eliminate the need for them to contact us in the first place. We partner across Operations, Product, Engineering, Vendor Management, Legal, and Compliance to ensure every agent is trained, equipped, and able to deliver measurable results from day one.
Operating across the full servicing lifecycle, we translate new products, policies, and business requirements into scalable operational capabilities. Our work includes designing training and operational readiness strategies, standing up new servicing experiences, defining and measuring interaction quality, and ensuring agents can quickly access the information they need to resolve issues correctly.
We use performance insights, customer contact drivers, quality trends, and agent feedback to identify capability gaps and their root causes. We then build the learning programs, quality frameworks, knowledge systems, processes, and tools needed to close those gaps—while helping our Product and Engineering partners address friction upstream rather than requiring agents to absorb it downstream. By owning the full journey—from operationalizing new products and policies to improving existing workflows—Operations Enablement turns complex change into consistent, compliant, and high-quality servicing at scale.
One Role, Multiple Teams
We are hiring multiple Manager roles across Affirm's Ops Enablement organization through this single job posting. Rather than interviewing for one specific team, candidates will go through a shared interview process designed to assess the core skills we look for across Ops Enablement.
If selected, we will work with you to determine the best team match based on your interests, experience, strengths, and current business needs. You will have the opportunity to learn more about our teams and share your preferences as you move through the process.
Potential team placements include:
Fraud Enablement: Owning and improving specific fraud servicing experiences across multiple product offerings
Dispute Enablement: Owning and improving specific dispute servicing experiences across multiple product offerings
About the Role
As an Operations Enablement leader you will help deliver scalable, compliant, and high-quality servicing experiences across our Operations organization. In this role, you will define and execute strategies that enable our servicing operations to grow efficiently while maintaining exceptional customer and merchant outcomes.
You will set the vision for operational readiness, ensuring that people, processes, and enablement systems evolve in lockstep with Affirm’s servicing strategy. As a member of the Operations Enablement team, you will own a portfolio of cross-functional initiatives aligned to strategic priorities - driving delivery across timelines, dependencies, and measurable business outcomes. You will define and execute servicing strategies by developing clear program roadmaps and execution plans and be responsible for planning, coordination, documentation, change management and measurement across assigned initiatives to ensure operational readiness and measurable outcomes.
This role works closely with partners across Product, Engineering, Operations, Compliance, and external vendors to align priorities and ensure readiness for key business and regulatory changes. Serving as a connector between servicing strategy and day-to-day execution, you will translate strategy into scalable operational capabilities. We are looking for a hands-on, data-driven leader who thrives in complex, regulated environments and is passionate about building durable, high-quality servicing experiences at scale.
What You'll Do
Own Program Performance:
Lead complex cross-functional programs and initiatives, ensuring alignment with servicing strategy, OKRs, and long-term business priorities.
Set Strategic Direction
: Define and execute the servicing strategy developing clear program roadmaps and execution plans, tracking progress against KPIs, timelines, and budgets.
Lead Transformation Initiatives
: Drive enterprise-wide improvements leveraging Lean Six Sigma, change management, and data-driven methodologies to unlock efficiency, compliance, and customer satisfaction.
Build Technical Resources:
Collaborate with product and engineering teams to translate technical concepts into clear manuals and resources for both human and AI agents.
Elevate Knowledge Management
: Architect and evolve our knowledge ecosystem (SOPs, job aids, learning platforms, AI-enabled knowledge tools), ensuring resources are accurate, engaging, and accessible at scale.
Translate Technical Concepts:
Apply technical depth to plan, design, and create complex operational, instructional, and procedural content, translating technical concepts into clear resources for both human and AI agents.
Own Learning & Training Strategy
: Oversee end-to-end design and delivery of training programs (onboarding, continuous learning, new product rollouts), ensuring effectiveness through measurement and feedback loops.
Champion Global Readiness
: Anticipate and design for operational needs tied to product launches, program expansion, and regulatory changes.
Drive Insights
: Use metrics, dashboards, and qualitative feedback to continuously assess workflows, knowledge adoption, training impact, and localization quality, while influencing senior leadership decisions.
Influence & Partner at Scale
: Serve as a trusted advisor to executives, cross-functional partners, and vendor leaders - driving alignment between company goals and day-to-day execution.
Build a High-Performing Ecosystem
: Lead and coach augmented staff, contractors, and cross-functional contributors to deliver world-class content and learning experiences.
Lead Change at Scale
: Ensure global teams successfully adopt new processes, platforms, and resources through structured change management practices.
Expand Program Scope:
Take on additional program and project management responsibilities as needed, developing working knowledge across adjacent domains to support evolving business needs.
What We Look For
5+ years of experience in program management or product operations, preferably within large-scale or global operations.
Proven track record of setting strategy and delivering measurable impact across efficiency, compliance, and customer experience.
Expertise in Lean Six Sigma, project/program management, and change management (Black Belt, PMP, or Prosci certification preferred).
Experience implementing and scaling knowledge management and training (Salesforce, Confluence, LMS platforms, or AI-driven knowledge tools).
Strong background in regulated industries (financial services, fintech, or consumer lending highly preferred).
Exceptional influence and communication skills, with the ability to engage executives, coach teams, and align diverse stakeholders.
Analytical and data-driven mindset, with a focus on measurable outcomes and continuous improvement.
Comfort operating in ambiguous, high-growth environments with a builder’s mindset.
Global perspective with experience supporting vendor/partner operations and distributed teams.
Willingness to provide occasional support outside regular working hours, including evenings, weekends, and holidays, to address time-sensitive operational needs.
Willingness to travel as needed to support team collaboration, operational priorities, and vendor or partner engagements.
Base Pay Grade - J
Equity Grade - 5
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $130,000 - $180,000
USA base pay range (all other U.S. states) per year: $115,000 - $165,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Sydney
,
Australia
What you will do as a Manager, Customer Engineering
The Manager, Customer Engineering leads a team of Customer Engineers (CE) who own the full customer technical journey from initial discovery through long-term adoption, retention, and account expansion.
Sitting within the GTM organization and reporting to a Customer Engineering Senior Leader, you will be responsible for building, coaching, and enabling a high-performing team of quota-carrying technologists. You will ensure your team leverages AI-augmented workflows to eliminate administrative toil and focus on high-value architectural design, technical validation, and the delivery of measurable business outcomes across the entire customer journey.
This is a player-coach role where you have the ability and willingness to step into the field and lead by example. You will manage daily, forecast weekly, and hire always while remaining deeply connected to the technical, commercial, and operational realities of the customer engineering motion.
Key Responsibilities
Team Development & Performance:
Recruit, onboard, coach, and retain a diverse team of Customer Engineers across multiple levels. Set clear expectations, conduct regular 1:1s and performance reviews, and maintain a strong feedback culture that accelerates growth.
Pipeline & Forecasting:
Manage your team's opportunity pipeline, forecast new business and expansion outcomes weekly, and own the accuracy of your team's number. Identify risk early and coach reps on deal strategy.
Commercial Accountability:
Be accountable for your team's achievement of new business acquisition, expansion, adoption, and consumption targets. Partner closely with Sales, Customer Experience, Professional Services, and regional leadership on account planning and execution.
Deal Coaching & Technical Strategy:
Accompany Customer Engineers on critical customer calls, QBRs, discovery sessions, and PoC reviews. Provide real-time coaching on architecture, commercial positioning, and executive communication.
Operational Excellence:
Ensure the team operates efficiently within established GTM processes (forecasting, opportunity management, account planning, QBR cadence). Use dashboards and operational reviews to spot trends, unblock friction, and drive consistency.
AI & Productivity Enablement:
Champion the adoption of AI agents, LLMs, and automation tools across the team. Identify opportunities to reduce toil, improve response quality, and scale technical advisory impact.
Cross-Functional Leadership:
Serve as the voice of your team and your territory in leadership meetings. Partner with Product, Engineering, Support, Marketing, and Enablement to surface field feedback and advocate for customer and team needs.
Culture & Values:
Model Cloudflare's values and build an inclusive, high-performance team culture rooted in curiosity, ownership, and continuous improvement.
Minimum Qualifications
Experience:
5+ Years of proven experience leading quota carrying customer-facing technical teams in a SaaS, cloud, or infrastructure environment. Track record of hiring, developing, and retaining technical talent. Prior quota-carrying Solutions Engineering, Customer Engineering, Sales Engineering, or related technical field experience is strongly preferred.
Architectural Mindset:
Ability to white-board, design, and articulate complex enterprise network and security architectures clearly enough to guide coaching and deal review.
Consultative & Advisory Skills:
Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Revenue Acumen:
Demonstrated success owning and forecasting a revenue number, preferably in an enterprise B2B SaaS or infrastructure environment. Deep understanding of enterprise sales cycles, SaaS metrics, ACV, renewal, and expansion motions.
Leadership & Coaching:
Excellent people management skills with the ability to coach technical sellers through complex deals, difficult conversations, and career growth. Comfortable giving direct, actionable feedback.
Communication:
Exceptional written and verbal communication with the ability to influence executives, peers, and cross-functional teams. Capable of representing the team in executive QBRs and regional business reviews.
AI Proficiency:
Familiarity with AI-augmented workflows, LLMs, and automation approaches that improve team productivity. Willing to lead by example in adopting AI tools.
Technical Fluency:
We do not expect managers to be hands-on engineers across every domain. Qualified candidates will demonstrate fluency in at least two or three of the following technical areas, with the ability to follow architecture discussions and coach reps:
Internet fundamentals:
Strong foundational understanding of how the Internet works, including DNS, HTTP(S), TCP/IP, and SSL/TLS.
Security:
Foundational knowledge of security concepts such as WAF, Bot Management, Zero Trust, SASE, and threat mitigation.
Performance:
Foundational knowledge of performance concepts such as caching, latency, content delivery, and traffic steering.
Platform / Cloud Fluency:
Hands-on experience with cloud platforms, edge services, APIs, automation, or developer tooling.
Strongly Preferred Qualifications (The "Good-to-Haves")
Cloudflare Ecosystem Expertise:
Experience with Cloudflare's product portfolio or familiarity with CDN, security edge, Zero Trust, developer platform, or AI workloads.
Scaled Management Experience:
Experience managing managers or teams distributed across regions and time zones.
GTM Process Design:
Track record of improving operational cadence, enablement, and forecasting discipline within a fast-growing technical sales organization.
Regulatory Knowledge:
Understanding of compliance frameworks such as PCI DSS, HIPAA, SOC 2, GDPR, or FedRAMP.
Hyperscaler / Digital Native Background:
Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education:
Undergraduate or graduate degree in Computer Science, Engineering, Business, or a related field.
Travel
This role may require travel up to 25–50% to attend customer meetings, team offsites, industry events, and in-person collaboration.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Canberra
,
Australia
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote
Workplace: remote
🌎 About Us
TeamSnap is made up of innovators, technologists, builders, and problem-solvers shaping the future of youth sports. We’ve been setting the standard in youth sports technology since we were founded in 2009.
We hire for big ideas and tiny egos — which is part of how we landed on Outside Magazine's Best Places to Work, Built In's 100 Best Remote-First Places to Work and, for several years running, Sports Business Journal’s Best Places to Work in Sports.
TeamSnap is seeking a Staff Software Engineer, Backend, to join our fully distributed engineering team and help us continue scaling systems that serve millions of daily users and tens of thousands of amateur sports organizations. Our primary backend stack includes Node and TypeScript, alongside Elixir, SQL, cloud-based services, event-driven systems, queues, background jobs, caching layers, and observability tooling.
We are looking for a hands-on Staff Backend Engineer with deep, meaningful production Node experience who can build and improve APIs and services, reason through production issues across the system, lead technical design in ambiguous areas, mentor engineers, and raise the quality bar across the team. This person should bring strong systems thinking that connects application architecture with infrastructure, platform, data, security, and other adjacent domains, bringing those teams into architecture and solutioning conversations early without being expected to own those functions directly.
As an engineering team, we architect and build scalable systems using service-oriented and event-driven architecture. This role will help shape the technical foundation behind TeamSnap’s product experience, with a focus on backend systems, APIs, services, data performance, reliability, observability, and production quality.
What You'll Do:
Architect, build, and evolve backend APIs, services, event-driven workflows, queues, background jobs, data models, caching strategies, and integrations that support millions of users and thousands of sports organizations.
Own complex backend product and technical work from discovery through design, implementation, rollout, production support, and long term maintainability.
Lead ambiguous technical initiatives by breaking down problems, identifying risks, making practical tradeoffs, and helping teams move from uncertainty to clear execution.
Provide technical leadership across our Node ecosystem by advancing shared patterns, standards, tooling, and practices, and helping engineers make better Node-specific architectural and operational decisions.
Connect application architecture with platform, infrastructure, data, security, observability, and other adjacent domains, identifying concerns early and bringing the right teams into architecture, solutioning, and scaling decisions.
Improve the reliability, scalability, performance, and operability of production systems through thoughtful architecture, strong testing practices, database optimization, caching, monitoring, alerting, and incident follow-up.
Debug complex production issues by reasoning across application code, databases, caches, queues, jobs, observability data, and the broader request lifecycle.
Partner with Product, Design, Engineering, Infrastructure, Platform, Data, Support, and other teams to turn roadmap needs into durable backend systems and practical delivery plans.
Strong interpersonal skills with the ability to give and receive constructive feedback, mentor engineers, influence cross-team alignment and articulate technical trade-offs to non-technical stakeholders
What Will Set You Up for Success:
Staff level backend engineering depth, with deep, meaningful production Node experience at scale and a strong track record of architecting, building, operating, and improving complex backend systems.
Deep Node and TypeScript experience, including strong understanding of runtime behavior, concurrency, failure modes, performance characteristics, production debugging, and the architectural tradeoffs involved in operating Node systems at scale.
Strong systems thinking, with the ability to connect application architecture and runtime decisions with platform, infrastructure, data, security, observability, and other adjacent domains, bringing those perspectives and teams into the process early as systems are architected, built, and scaled.
Strong SQL and relational database judgment, including indexing, query optimization, migrations, profiling, data modeling, transactions, read and write patterns, and performance tuning.
Practical understanding of service-oriented architecture, event-driven architecture, queues, background jobs, webhooks, Redis or similar caching tools, and systems that need to scale under real production load.
Working knowledge of production infrastructure and platform concerns, enough to reason through deployments, containers, CI/CD pipelines, cloud services, networking basics, observability, and operational debugging.
Strong production ownership mindset, with the ability to use logs, metrics, traces, dashboards, alerts, incident reviews, and system behavior to improve reliability over time.
Demonstrated ability to lead through influence, mentor engineers, facilitate technical decisions, communicate tradeoffs clearly, and connect backend technical choices to customer impact, business needs, and long term maintainability.
Bonus:
Previous work in or close partnership with infrastructure, platform, SRE, DevOps, or data teams.
Elasticsearch experience, particularly operating, scaling, troubleshooting, or designing search and indexing workloads in production.
Familiarity with BigQuery, analytics pipelines, reporting workflows, or high-volume data processing.
Responsible use of AI-assisted engineering workflows to improve debugging, testing, documentation, refactoring, prototyping, or developer experience without compromising quality or understanding.
Got cold feet? If you’re thinking you don’t meet 100% of the above qualifications, you should still seriously consider applying. We’re all humans with special talents that go beyond what’s listed here.
Compensation
We’re committed to equitable compensation for all TeamSnappers. The minimum starting point for this role is $200,000 inclusive of base and bonus, with comp updated based on multiple factors. Our comp is highly competitive in our space and we adjust overall comp based on relevant experience, skills, certifications, and geographic location.
🖥 Location
TeamSnap is a fully remote company, so you'll need to be comfortable working with people in other time zones.
We're always expanding, but we can't currently hire in Alabama, Alaska, Delaware, District of Columbia, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Rhode Island, South Dakota, West Virginia, or Utah. We can only hire permanent US residents at this time.
🚀 Opportunities to Grow
We work hard on a culture built on trust, accountability, and inclusion — one where you can take on more, make a lasting impact, and have some fun doing it.
🎩 Total Rewards
Remote-first since 2009
Flexible PTO and parental leave
100% premium coverage of medical, dental, and vision for you and your family
401(k) to invest in your future
$1,500 annual learning and development reimbursement
Travel to all-company meetings and team events
Generous home office allowance
TeamSnap swag when you start, plus a $50 store credit on every work anniversary
Monthly health and wellness reimbursement, and more
TeamSnap Total Rewards
🏆 Award-winning Culture
At TeamSnap, you're not a culture fit – you're a culture add. Read our Culture Playbook to see how we play, what we ask of each other, and what drives us.
🧡 Inclusion and Diversity
Creativity and innovation don't come from cookie-cutter teams. We hold ourselves accountable for building a culture where everyone is valued.
Need any accommodations during the interview process? Just ask. We are an Equal Employment Opportunity Employer.
AI Notice
We may use AI tools to support parts of the hiring process, such as reviewing applications and resumes or assessing responses. These tools assist our recruitment team; they don't replace human judgment, and final hiring decisions are made by people. Contact us if you'd like more information about how your data is processed.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Seoul, South Korea, Singapore
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Mexico
You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions!
About Us
At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
Best Relationship– Winter 2024
Leader Americas Winter 2024
Best Results – Winter 2024
Best Usability – Winter 2024
About the Role:
We are seeking an enthusiastic and proficient Product Marketing Manager with a strong background in SaaS to join our team. The ideal candidate will excel at designing and executing high-impact marketing strategies that drive product adoption, generate qualified leads, and support business growth. This role requires a strategic thinker who can position our integration platform effectively in the market, craft compelling messaging, and act as a brand ambassador at industry events. You will collaborate closely with sales, product, and partner teams to ensure our go-to-market efforts resonate with customers and partners, while also engaging directly with stakeholders to highlight the unique value of our solutions.
Job Responsibilities:
Campaign Development & Execution:
Develop and implement lead-generating sales and marketing campaigns across diverse channels, including digital, social media, and events, with a focus on SaaS products.
Partnership Cultivation:
Actively seek and engage new partners for our partner program, using your industry connections and insights, particularly within the SaaS industry.
Event Participation & Field Visits:
Represent DBSync at various industry events, conferences, and seminars, and be willing to visit partners and potential partners in person. Articulate the benefits of our SaaS integration solutions effectively.
Revenue Growth:
Contribute to the company's revenue growth by developing strategies that convert leads into sales, identifying new revenue opportunities, and optimizing marketing campaigns for maximum ROI.
Team Collaboration:
Collaborate with sales, product development, and customer service teams to ensure marketing strategies are aligned with overall business goals.
Skills and Qualifications:
Bachelor’s degree in Marketing, Business, or a related field. An MBA is a plus.
Demonstrated experience of minimum 5 years in marketing, preferably within the technology or SaaS domain.
In-depth knowledge of lead generation strategies and associated metrics.
Outstanding communication and presentation skills.
Proficiency in building and nurturing relationships with partners and stakeholders.
Willingness to travel for events and in-person partner visits.
Prior experience in SaaS product marketing
Job Location:
Latin America (Remote)
Work Shift:
U.S Shift (8:00 AM CST to 5:00 PM CST)
Relocation assistance
Virginia
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