Вакансии

NU Case club (консалтинговый клуб при НУ) организует ивент с Mastercard для дата аналитиков и консультантов. What to expect: — Solve a business case and apply analytical thinking to a real-world problem — Explore how data and analytics support business decisions at Mastercard — Learn how Mastercard consultants approach structured problem-solving and data-driven decision-making — Hear directly from Mastercard professionals about their projects, career paths, and day-to-day work — Get an inside look at the Mastercard Launch Program The Mastercard Launch Program is an 18-month graduate development program for recent Bachelor’s and Master’s graduates, combining full-time work with structured learning, mentorship, and professional development. Career tracks include: — Performance Analytics — data-driven insights, analytics, and business performance — Strategy & Transformation — strategic problem-solving and business transformation — Marketing — customer insights, marketing strategy, and data-informed decisions Students from all majors are welcome! Whether you study Economics, Business, Data Science, Computer Science, Mathematics, or another field, this session is a great opportunity to explore how your analytical skills can translate into a career at Mastercard.

Задачи: — зарегистрировать и оформить X — сделать лого, баннер и общий визуал — подготовить первые посты и немного вести X перед запуском — сделать красивый рабочий сайт — реализовать то, что заявлено в проекте, чтобы всё реально работало — довести проект до готового состояния и запустить Можно кодить самому, вайбкодить, использовать нейросети или подключать знакомых разработчиков. Главное, чтобы на выходе был хороший проект, который работает и выглядит нормально. Требования: — Опыт в крипте обязателен — Нужен человек, который понимает, как работают мемы, нарративы, X и запуски — Хорошо, если есть опыт торговли мемами, создания своих проектов или работы над похожими — Нужен человек, который умеет быстро собирать проекты и может самостоятельно довести идею от нуля до готового запуска — Нужен человек, которому можно дать идею и не объяснять всё с нуля, который сам поймёт, что нужно сделать и выдаст нормальный результат — Главное, чтобы был реальный опыт и можно было показать, что уже что-то делал Условия: — Первый проект будет тестовым, за него фикс не платят — За первый проект дополнительно можно получить процент от профита с лаунча, если проект хорошо заходит — После успешного тестового проекта работа на постоянной основе — Фикс примерно $3,000–4,000 в месяц — Ориентир по объёму около 5 проектов в неделю — Один проект можно собрать примерно за день: X, дизайн, сайт и рабочая часть — Можно вести и прогревать X несколько дней, параллельно собирая следующие проекты — $3,000–4,000 не потолок, при хорошей работе фикс и процент с профита могут увеличиваться

Location: London About us The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT. Our Commitment to Diversity, Equity and Inclusion We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups. The Role Working across Marketing and Issuer & Investor Relations, the Marketing and Audience Development Manager will develop and deliver lead-generation, acquisition and engagement activity across events, webinars, content and digital campaigns. This role combines hands-on marketing delivery with an audience-first and commercially minded approach. Using data and insight, you’ll help identify the audiences we need to reach, determine how best to engage them and uncover opportunities to grow our issuer and investor communities and support the commercial growth of our events. Key Responsibilities Develop and deliver audience acquisition and lead-generation strategies to grow priority issuer and investor communities across the portfolio. Partner with Issuer & Investor Relations to identify priority organisations, audience segments and growth opportunities, translating these into targeted marketing activity. Find opportunities to reach new audiences through webinars, content marketing, paid promotion, annual partnerships and other acquisition channels. Develop nurture journeys that move newly acquired leads and existing audiences towards deeper engagement and event participation. Build year-round engagement activity that maintains relationships with key communities between individual event campaigns. Find opportunities to re-engage existing or dormant audiences and strengthen their relationship with the wider portfolio. Test new acquisition and engagement approaches, scaling activity that delivers high-quality and commercially relevant leads. Plan and deliver multi-channel campaigns across email, digital, social media, website, content, partnerships and other relevant channels. Manage audience marketing across the full event lifecycle, from launch and acquisition through to registration, attendance and post-event engagement. Plan and deliver webinars, content campaigns and other lead-generation initiatives that provide valuable audience touchpoints throughout the year. Develop targeted messaging, content and audience journeys that reflect the interests and needs of different issuer and investor groups. Collaborate across Marketing, Issuer & Investor Relations, Content and Sales to ensure audience activity supports wider event and commercial objectives. Use audience, CRM and campaign data to understand audience behaviour, identify gaps and guide targeting, segmentation and nurture activity. Track performance against targets including audience growth, engagement, qualified leads, registrations, conversion and marketing-attributed revenue. Handle both the volume and quality of leads generated, ensuring activity remains focused on audiences relevant to event and commercial objectives. Analyse campaign performance to understand which audiences, channels and messages deliver the strongest results, and optimise activity accordingly. Share audience insights and recommendations with Marketing and Issuer & Investor Relations colleagues to guide future strategy. Ensure marketing and audience acquisition activity aligns with relevant data protection and GDPR requirements. Required Skills and Experience Experience in marketing, audience development, demand generation or lead generation, ideally within B2B events, media or professional services. Strong understanding of multi-channel audience acquisition, lead generation and nurture. Experience delivering events, webinars, content campaigns or other audience engagement activity. Experience using CRM and marketing automation platforms for segmentation, targeting and campaign delivery. Strong analytical skills, with confidence using data and insight to improve audience and campaign performance. Excellent communication, organisational and project management skills. A commercially minded, collaborative and proactive approach, with a focus on growing and deepening valuable audience relationships. Desirable Experience working with issuer, investor or other professional B2B audiences. Experience using campaign and audience data to measure qualified leads, conversion and marketing-attributed revenue. What's in it for You? Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here. We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning. We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help. Further Information At the FT, we embrace innovation and the use of technology and appreciate that individuals may use AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications. Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all. Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com . Interested in the FT but don’t see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT.

Задачи: — Создавать, развёртывать и оптимизировать посадочные страницы и рекламные материалы с использованием PHP, JavaScript, HTML и CSS. — Настраивать и устранять неполадки в S2S postback трекинге, пикселях и вебхуках в системах Keitaro или Voluum. — Подключать веб-формы и воронки к внешним CRM, партнёрским сетям и API лидов. — Управлять доменными DNS, SSL сертификатами, хостингом и перенаправлениями на сервере. Требования: — 2-4 года практического опыта веб-разработки. — Хорошее понимание веб-инфраструктуры: DNS, SSL, HTTP параметры, перенаправления. — Практический опыт работы с API, вебхуками и настройками трекинга. — Уровень английского C2 или выше. Условия: — Полная занятость. — Локации: Лимассол (Кипр), Сербия и Вена (удалённо, CET).

Задачи: — Управление несколькими проектами по разработке сайтов от начала до запуска, обеспечение своевременной сдачи, соответствия объёму и бюджета. — Координация кросс-функциональных команд, включая разработчиков WordPress, дизайнеров, SEO-специалистов, копирайтеров и QA. — Определение объёма проекта, приоритетов, сроков, результатов и распределения ресурсов. — Выступать основным контактным лицом для клиентов, предоставлять обновления, управлять ожиданиями и проактивно решать проблемы. — Проверка результатов перед презентацией клиенту на соответствие качеству, функциональности, SEO, доступности и требованиям проекта. — Выявление рисков проекта, устранение препятствий и обеспечение эффективного продвижения проектов. Требования: — Профессиональное владение английским языком (C1 или выше). — Степень бакалавра в области компьютерных наук, ИТ, бизнеса, менеджмента, маркетинга или смежных областей. — Минимум 1 год опыта управления проектами разработки сайтов на WordPress в агентстве цифрового маркетинга или веб-разработки. — Глубокое понимание жизненного цикла разработки сайтов на WordPress: исследование, дизайн, разработка, QA, запуск и поддержка после запуска. — Опыт управления несколькими клиентскими проектами одновременно с соблюдением сроков. — Опыт координации кросс-функциональных команд: разработчики, дизайнеры, SEO-специалисты, контент-команды. — Опыт использования инструментов управления проектами, таких как Asana или аналогичные. Желательно: — Практический опыт работы с WordPress, включая базовую настройку сайта и управление контентом. — Знание HTML, CSS, JavaScript и PHP. — Знакомство с производительностью сайтов, Core Web Vitals, техническим SEO и лучшими практиками доступности. — Опыт работы с конструкторами сайтов, такими как Elementor, Divi или Gutenberg. — Сертификат по управлению проектами. — Опыт работы в Agile/Scrum средах. Условия: — Полностью удалённая работа с гибким графиком. — Конкурентная зарплата, обсуждаемая на интервью в зависимости от компетенций, навыков и опыта. — Ежегодный пересмотр зарплаты. — Премиальные обучающие программы и доступ к внутренней базе знаний с 17-летним опытом. — Бюджет на профессиональное оборудование. — Доступ к современным инструментам. — Долгосрочные и стабильные рабочие отношения. График работы: — Возможность обеспечить минимум 7 часов пересечения с рабочим днём 9:00–17:00 EST (понедельник–пятница).

Location: New York, New York, United States About the Role iCapital is looking to hire a Head of Research and Market Development to build and lead iCapital's market intelligence function, delivering actionable insights across private markets, wealth management, and financial technology. This role combines market research, client and advisor insights, competitive intelligence, and business analysis to inform strategic decision-making across Product, Marketing, Sales, Distribution, Corporate Development, and executive leadership. This individual will translate complex market dynamics into clear recommendations that strengthen iCapital's competitive position, identify growth opportunities, and support long-term business expansion. Working across global teams and external partners, this individual will establish the frameworks, governance, and reporting capabilities needed to scale a best-in-class market intelligence function. This role will serve as a trusted advisor to senior leadership while advancing iCapital's position as a thought leader in the evolving wealth and alternatives landscape. Responsibilities Build and lead a centralized market intelligence function, including its vision, operating model, governance framework, roadmap, and long-term team structure. Develop scalable research, reporting, dashboards, executive briefings, and knowledge-sharing resources that support enterprise-wide decision-making. Serve as the firm's central resource for market research, client and advisor insights, competitive intelligence, market development initiatives, and external research relationships. Monitor market, competitive, regulatory, and industry trends across investment management, wealth management, financial technology, private markets, hedge funds, structured investments, insurance, retirement, and advisor distribution. Produce market landscape assessments, opportunity analyses, adoption studies, and business intelligence that inform strategic planning and commercial priorities. Partner with Product, Marketing, Sales, Distribution, Corporate Development and Strategy, and international business leaders to inform product strategy, positioning, messaging, growth initiatives, and expansion opportunities. Identify emerging market opportunities, competitive whitespace, partnership opportunities, and evolving client needs that support innovation and platform differentiation. Design and lead primary research initiatives while delivering executive presentations, strategic recommendations, and thought leadership that promote market awareness and data-driven decision-making across the organization. Qualifications 15+ years of experience in market research, market intelligence, strategy, consulting, business insights, or related functions within financial services, wealth management, asset management, alternatives, or fintech MBA or equivalent advanced degree is preferred Proven experience building, scaling, and leading market intelligence, market development, strategic insights, or research organizations Deep understanding of private markets, alternative investments, advisor distribution, wealth management, portfolio construction, and related investment products and platforms Strong analytical, strategic, and problem-solving skills with the ability to synthesize complex data, market dynamics, and business trends into actionable recommendations Demonstrated success influencing senior executives, advising cross-functional stakeholders, and driving enterprise-wide initiatives Exceptional written, verbal, and presentation skills with experience delivering executive-level insights and recommendations Experience leveraging market research, competitive intelligence, analytics platforms, and external industry relationships to support business growth and decision-making Benefits The base salary range for this role is $190,000 to $215,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Задачі: — Розробляти та підтримувати Power BI звіти й дашборди — Аналізувати бізнес-потреби та пропонувати ефективні BI-рішення — Будувати й оптимізувати моделі даних за допомогою DAX і Power Query — Працювати з Microsoft Fabric для потреб аналітики та звітності — Співпрацювати зі стейкхолдерами та презентувати ключові інсайти Требування: — Від 1 року комерційного досвіду з Power BI — Впевнене знання DAX, Power Query, Data Modeling та RLS — Досвід роботи з Microsoft Fabric — Розуміння Power Platform буде перевагою — Англійська на рівні B1/B2 або вище Умови: — Віддалений формат роботи або офіс у Львові на вибір — Участь у міжнародних проєктах і співпраця з глобальними командами — Персональний план розвитку, менторство та мовні курси — Офіційне працевлаштування з першого дня роботи — Кар’єрне зростання та регулярний перегляд винагороди

You Will: — Develop an understanding of Roblox moderation rules and guidelines — Identify and engage with potential partners within the developer community to build and maintain a strong partnership pipeline — Plan and execute online and offline community events, workshops, and initiatives that inspire and connect developers across regions — Manage programs from initial concept through successful completion, setting clear goals, tracking milestones, and measuring outcomes — Support translation and localization efforts to ensure programs, communications, and resources are accessible and culturally relevant to global audiences — Follow established team processes while identifying opportunities to refine and improve workflows You Have: — Great understanding of Roblox and the Roblox community — Good standing regarding Roblox moderation history — Excellent speaking and writing skills in both English and Tagalog — Excellent communication and relationship-building abilities, both online and offline — A proactive and adaptable mindset with a passion for supporting and growing a global developer ecosystem — Ability to work cross-functionally and manage multiple priorities in a fast-paced environment with a team-first mentality — Believe that helping the community is crucial to the success of the company — A desire to help empower and encourage our developer community — Knowledge and understanding of community processes, methodologies and best practices — Experience with gaming communities, game jams, or virtual/hybrid event planning is a plus — Early career / fresh grad preferred

Location: Dallas, Texas Who We Are: Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America. The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. Additional information about Galaxy's businesses and products is available on www.galaxy.com . What We Value: We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be. Seek Excellence. Be Selective To Be Effective. Be Highly Aligned, Loosely Coupled. Disagree Transparently. Encourage Independent Decision-Making. Build Dream Teams. Who You Are: The Project Management Office (PMO) Project Manager (Growth, Development, Power) is the PMO's embedded project management partner to the Growth, Development, and Power functions, providing the cross-functional coordination and execution structure required to move sites and related initiatives through the broader organization. Growth, Development, and Power sits at the intersection of numerous internal and external stakeholders. Progress may depend on Pre-Construction, Construction, Operations, Technology, Finance, Finance, Procurement, Legal, Community Relations, Government Relations, consultants, and external agencies. While Growth, Development, and Power leadership and subject matter experts retain ownership of technical and development decisions, the PM ensures that the work surrounding those decisions is coordinated across the business. The role creates visibility into what needs to happen, by whom, and when; identifies downstream impacts and dependencies early; and ensures other departments are engaged before gaps become schedule, resource, or business risks. This allows Growth, Development, and Power leaders to focus on development strategy and technical execution while the PM ensures that cross-functional commitments, dependencies, decisions, and business processes remain aligned and moving forward. What You’ll Do: Partner with Growth, Development, and Power leadership to understand the development pipeline, departmental priorities, upcoming milestones, constraints, and cross-functional requirements. Break complex initiatives into clear workstreams, milestones, tasks, dependencies, owners, and decision points. Maintain portfolio-level visibility into Growth, Development, and Power activities and ensure key initiatives are accurately represented in the PMO project management systems. Identify and manage dependencies between Site Development and Pre-Construction, Construction, Operations, Technology, Finance, Procurement, Legal, Community Relations, Government Relations, and other stakeholders. Engage impacted departments early when Growth, Development, and Power activities have downstream implications for scope, timing, resources, cost, or execution. Establish and facilitate cross-functional meetings needed to resolve dependencies, align plans, make decisions, and maintain progress. Track commitments and action items across departments and ensure accountability for agreed deliverables. Identify emerging risks, constraints, stalled activities, resource conflicts, or unclear ownership and facilitate resolution. Escalate issues to Growth, Development, and Power leadership, the Head of PMO, or broader business leadership when appropriate. Support prioritization and sequencing across sites and initiatives by maintaining visibility into dependencies, capacity, timing, and competing demands. Coordinate with Procurement, Finance, Legal, and other support functions to ensure required business processes are understood, planned for, and initiated at the appropriate stage. Support Growth, Development, and Power leadership with capacity and resourcing discussions by providing visibility into the volume and complexity of current and upcoming work. Improve communication and handoffs between Growth, Development and downstream teams, particularly Pre-Construction and EHS. Provide leadership with clear reporting on progress, upcoming milestones, dependencies, risks, resource constraints, and decisions required. Act as an impartial facilitator when cross-department priorities or expectations are misaligned. Partner with the Head of PMO and other embedded PMO PMs to consistently apply PMO standards, tools, processes, and reporting practices. What We’re Looking For: 3+ years of experience in project or program management in the data center, power infrastructure, industrial development, or related industries. Working knowledge of site development processes sufficient to understand key milestones, dependencies, terminology, and downstream impacts. Basic knowledge of real estate contracts, with a general understanding of common gating items in the closing process. Proficient in leveraging AI tools to manage, streamline, and enhance project workstreams. Demonstrated experience coordinating initiatives across multiple technical and business functions. Strong ability to translate complex or loosely defined initiatives into structured, trackable execution plans. Excellent facilitation and stakeholder-management skills, particularly in environments where accountability spans multiple departments. Ability to identify dependencies, organizational gaps, and risks and proactively bring the appropriate stakeholders together to resolve them. Strong organizational and analytical skills with experience managing multiple concurrent initiatives. Experience with project/work management and collaboration platforms such as Jira, Confluence, or equivalent tools. Strong written and verbal communication skills with the ability to provide concise reporting to department and business leadership. PMP or equivalent certification preferred. What We Offer (US): Competitive base salary and discretionary bonus Flexible Time Off (i.e. unlimited paid vacation days) Company paid Holidays (11) Company paid sick leave Company-paid health and protective benefits for employees, partners, and other dependents 3% 401(k) company contribution Generous paid Parental Leave Free virtual coaching and counseling sessions through Ginger Opportunities to learn about the Crypto industry Free daily snacks in-office Smart, entrepreneurial, and fun colleagues Employee Resource Groups *Benefits may vary depending on location. Apply now and join us on our mission to engineer a new economic paradigm. Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact careers@galaxy.com.

Location: Los Angeles, USA Technical Product Managers combine deep technical knowledge and experience with product leadership capabilities which are needed to enable Riot Games to deliver key products and experiences to make it better to be a player. You will develop and execute strategies on Riot's products and technologies while leading diverse teams to deliver creative solutions to our most difficult technical and experiential challenges. As a Principal Technical Product Manager for VALORANT Foundations, reporting to the Director of Technical Product Management for VALORANT, you’ll identify and lead the highest-impact opportunities across the platforms that make the game predictable to build, release and operate worldwide. Foundations serves VALORANT’s engineers, artists and designers through build and release pipelines, developer tools and workflows, engine capabilities and core backend services. Working with engineering leads, game teams and central technology partners, you’ll bring independent product judgment to ambiguous problems, build support for a clear direction, and lead delivery across teams without direct authority. Your success will be measured in faster development workflows, more predictable releases, and platforms that let VALORANT grow sustainably. Responsibilities: Define and align product strategy for critical, cross-cutting platform areas, prioritizing outcomes that create measurable value for developers and players Bring strategic structure and clarity to Foundations' hardest, most ambiguous initiatives so they're set up for long-term success Lead cross-functional teams through influence, bridging engineering reality and product requirements, and driving decisions to closure across the groups that own build and release pipelines, the developer inner loop and editor, engine capabilities, and core backend services, all without direct authority Serve as a strategic proxy for Foundations leadership, stepping in with autonomy to own high-stakes opportunities end to end Partner deeply with engineering leads to ensure platform solutions are robust, scalable, and seamlessly integrated into developer workflows Broker across the seam with central tech team partners, representing VALORANT's needs into shared platforms and negotiating what's owned where Translate empathy for internal developers into infrastructure and tooling that solves genuine pain points; champion data-informed decisions Champion AI-augmented ways of working: bring agentic tooling into the PM craft to compress cycle time and model what modern product management looks like for Foundations Required Qualifications: 8+ years of relevant experience in Technical Product Management or a related engineering/technical field Familiarity with the game development lifecycle: engines, art/build toolchains, live-ops workflows Proven ability to operate at a Principal level, navigating organizational complexity to drive outcomes without direct authority Strong technical background (CS degree or equivalent experience) sufficient to credibly debate tradeoffs with engineering leads Experience translating open-ended or ambiguous technical capabilities into concrete product roadmaps with defined milestones and success metrics Track record owning platform, developer-tools, or systems products with internal customers Experience integrating agentic AI tooling into the product-management craft, using agents to shorten the loop from insight to execution Desired Qualifications: Experience with developer experience / platform-as-a-product domains, including internal platforms, SDKs, or CI/CD tooling Experience operating across the studio/central-tech boundary, or in a shared-infrastructure org serving multiple teams Hands-on familiarity with Unreal Engine and the Unreal Editor, VALORANT's engine and the primary environment its developers work in For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role! Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application. It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Задачи: — Полная ответственность за техническое направление AI-разработки: от быстрых экспериментов до production-ready моделей. — Техническое лидерство. — Определение архитектурных подходов, выбор моделей, технологического стека. — Проведение code review, менторство инженеров, повышение планки качества.

SQL Developer: — разработка, оптимизация и сопровождение SQL-кода систем: написание сложных SQL-запросов, разработка процедур, функций, триггеров и views, работа с индексами, создание миграций — анализ execution plans, проведение code review и рефакторинг — участие в разборе production-инцидентов Требования: — коммерческий опыт SQL-разработки — уверенное понимание реляционных БД, транзакций и блокировок — опыт работы с миграциями и Git Database Engineer / DBA: — оптимизация запросов и структуры БД — анализ execution plans, поиск блокировок и deadlock — контроль изменений в Test и Production — backup/restore, репликация и обеспечение отказоустойчивости Требования: — опыт работы DBA или Database Engineer — уверенный SQL — понимание индексов, locking, High Availability Product Analyst: — анализ продуктовых метрик B2C-направления: воронки, retention, когорты — расчет unit-экономики и финтех-специфичных метрик (GMV, payment success rate) — настройка трекинга в Amplitude — построение дашбордов и написание SQL-запросов к PostgreSQL — автоматизация анализа на Python Требования: — опыт с SQL и продуктовой аналитикой — Python (pandas/numpy) — понимание unit-экономики и финтех-метрик Общее: — будет плюсом опыт работы в FinTech, банках или платёжных системах, а также с высоконагруженными БД Условия: — формат работы: офис в Караганде или удалённо по всему Казахстану — официальное трудоустройство по ТК РК — понятный онбординг — обучение и развитие за счёт компании — частичная компенсация занятий спортом — корпоративные активности

Задачи: — Разрабатывать AI-агентов на Python — Интегрировать модели и внешние API — Работать с RAG и Tool Calling — Упаковывать решения в Docker — Разворачивать через Helm в Kubernetes — Работать с ArgoCD и анализировать логи — Исправлять ошибки и самостоятельно обновлять production-деплои — Работать с SCA-сканерами и зависимостями Требования: — 3–6 лет опыта, Middle / Senior — Python + LangChain / LlamaIndex / Semantic Kernel или аналоги — Docker, Kubernetes, Helm — Bash, debugging, анализ логов — Понимание AI Agents, RAG, Tool Calling — Глубокое понимание Python-зависимостей (pip, poetry, virtualenv) — Высокая самостоятельность: от кода до запуска в production Условия: — Формат работы: Remote — Занятость: Full-time — Зарплата: до 260 000 ₽ на руки — Оформление: ИП / СМЗ — Локация: РФ, гражданство РФ

Location: Utah | Hybrid Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. AI at BambooHR At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We’re actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we’re looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI’s potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work along with BambooHR’s impact on setting people free to do great work. Join us in reimagining the future of HR! Essential Job Duties We're looking for a Staff Product Manager to make BambooHR the easiest HR platform to build on. You'll own the public developer surface end to end: the APIs, the SDKs, the developer portal, the documentation bar, and the connectors that put BambooHR inside the AI tools and marketplaces our customers already work in. You'll serve three customers on one roadmap: partners, our customers' own developers, and AI agents. The partnerships organization owns the relationships and the commercial terms. This role decides what exists for them to sell, and partner-sourced revenue is now a company-level commitment. This is a senior individual contributor role with no direct reports. You'll set the patterns the product managers building partner integrations work within, and you'll be the product voice in API and protocol decisions alongside senior engineers and architects. You will: Own the integration-category roadmap the partnerships organization sells against, making the build, co-build, or aggregate call for each one. Every committed category maps to something that exists, is dated, or was declined on the record. Co-own category-level revenue assumptions with the VP of Partnerships. When partnerships commits to a number, you're accountable for the product plan underneath it. Own the public API and SDK roadmap: what gets exposed, in what order, and to what standard, so partners can build without custom engineering support. Run the developer portal as a product: self-service registration, authentication, app management, packaged integration patterns, and documentation good enough that nobody has to file a ticket. Own BambooHR's presence in AI assistant ecosystems and marketplaces, including connector strategy built on open protocols such as MCP, the vendor submission and review relationships, and how AI agents act against the platform safely. Carry launch readiness through third-party marketplace and app-review processes, treating external approval timelines as shipping commitments. Set the API-first bar with internal product teams and own the review path new public capabilities go through, so they ship with public-grade contracts. Work with security and identity teams on the authorization model for third parties and agents. What a partner or an AI assistant may see and do is a product decision you help make. Guide the product managers building partner integrations, set the co-build patterns they work within, and arbitrate when partner demand and platform standards conflict. Measure the ecosystem like a product: developer adoption, time to first integration, coverage of the categories partners ask for most, and the revenue they influence. What You Need to Get the Job Done You feel aligned with the BambooHR values 8+ years in product management on developer platforms, public APIs, or partner ecosystems, including a role where partner-sourced revenue was a company-level commitment. Experience making and defending build-versus-partner-versus-aggregate economics calls. You can hold a roadmap accountable to a revenue plan you share with a commercial organization that owns the relationships and the sellers. Technical depth in API design and authentication patterns. You can read a spec, challenge an endpoint design, and make principled calls on versioning, scoping, and deprecation. Comfort building on open protocols that change quarterly, where you're expected to become the company's expert on them. You treat developers as customers. Documentation, onboarding, and support experience are product surfaces you own. Proven ability to set standards and drive alignment across many teams without direct authority. Enough credibility with senior engineers and architects to drive API and protocol decisions on your own. Clear, direct communication with both technical and commercial audiences, up to and including executive review. You identify the next constraint and move toward it without waiting for direction. AI is already woven through how you work, not sprinkled on top of it. You use it to prototype more than you could before and to pressure-test your own thinking. What Will Make Us REALLY Love You Experience with AI agent protocols and assistant ecosystems such as MCP, or shipping connectors into third-party marketplaces. Partner or marketplace ecosystem product management in a SaaS environment where partnerships carried a material share of revenue. Familiarity with fine-grained authorization models for third-party and machine access. Experience mentoring product managers as a senior individual contributor. What You'll Love About Us A Great Company Culture that has been recognized by multiple organizations like Inc , and Salt Lake Tribune Comprehensive health, life, and disability insurance Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life 401k plans with up to 6% company match $2000 Paid-Paid Vacation bonus EAP through Headspace Check out all our benefits that benefit you About Us At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective. We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office. What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you. BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process.  If you would like to request accommodations, please let your recruiter know. BambooHR is An Equal Opportunity Employer--M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired. For information on California Privacy Policy, click here . Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details. See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

Location: San Francisco, CA; New York, NY; Washington, D.C. Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE PUBLIC SECTOR TEAM - Sierra recently received FedRAMP High certification, enabling us to bring our industry-leading technology to partners in the US public sector. We’re now building our founding public sector team to redefine the relationship between the government and its citizenry. - Today, our agents already enable citizens to access social services, report fraud, and understand complex government systems. Simultaneously, they empower government officials to better hear the concerns and inquiries of their constituencies. - We are explicitly nonpartisan and committed to empowering public servants to leverage AI to advance their important missions. - In our journey, we are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. WHAT YOU’LL DO As an Agent Strategist, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, evaluation, launch, and continuous iteration in production. Translate mission goals, policy requirements, and operational workflows into an agent that performs reliably in the real world. - Be a trusted strategic advisor to public sector leaders. Work shoulder-to-shoulder with agency executives and program leaders to define success, prioritize opportunities, and shape an AI strategy grounded in mission impact. - Partner with working teams day to day. Run working sessions with program, operations, technology, security, legal, and procurement stakeholders; resolve issues as they arise; and make the decisions that keep deployments moving toward launch. - Identify new ways to expand our impact. Understand our partners' most urgent needs and develop roadmaps for new use cases, including proactive outreach, multilingual access, and long-horizon agents that can support people across multi-step journeys. - Directly shape the product and our public sector strategy. Surface unmet needs from customer work, prototype new approaches, and partner with research, product, platform, and public sector leadership to influence Sierra's roadmap, market strategy, and repeatable solutions for government. EXAMPLE PROJECTS These are the kinds of projects that strategists on our public sector team have worked on recently: - Improve access to benefits and services. Launch an agent that helps residents understand eligibility, gather the right information, and navigate a complex application or recertification process across channels and languages. - Modernize constituent support. Design an agent that answers policy and program questions, provides case or application status, and routes sensitive or exceptional situations to the right public servant with full context. - Make critical reporting easier and safer. Build trusted conversational experiences for reporting fraud, safety concerns, or other high-stakes issues while meeting rigorous privacy, security, accessibility, and auditability requirements. - Enable proactive government services. Create a roadmap for outbound agents that remind people about deadlines, explain program changes, or help them complete important next steps before a benefit or service is interrupted. - Build repeatable public sector capabilities. Use a live agency deployment as a design partnership to shape new platform capabilities, evaluation standards, or implementation patterns that can serve institutions across federal, state, and local government. WHAT YOU’LL BRING - Ownership and delivery. A track record of leading multiple complex, high-visibility initiatives and driving cross-functional teams from an ambiguous starting point to measurable outcomes - for example as part of an early team, consultancy, or otherwise.. - Technical aptitude. Comfort engaging directly with technical concepts, including reading API documentation, understanding data models and system architecture, and following engineering and security tradeoffs in design discussions. - Commitment to public service. A passion for public sector work and a belief in the potential of institutions to improve outcomes for the people and communities they serve. - Communication. Clear, direct, and persuasive communication across executive, operational, policy, and technical audiences, with the ability to turn complexity into shared decisions. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as policy, stakeholder, or implementation conditions change. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - Experience working in or with federal, state, or local government, including familiarity with procurement, security and compliance, accessibility, policy implementation, or systems integration. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE TECH, MEDIA & TELECOM TEAM - We work with some of the world's most influential and recognizable companies, from global telecommunications providers and leading media brands to technology platforms that power businesses worldwide. - We build agents for the moments that matter, helping our customers rise to the occasion when service disruptions, major product launches, or global events like the World Cup https://www.linkedin.com/posts/claybavor_at-sierra-we-are-very-proud-to-have-partnered-share-7491200202284945410-Bg79/?utm_source=share&utm_medium=member_desktop&rcm=ACoAABYjELMBZfjrg-wrv53M1tVXGe93FF3eTww drive millions of customer interactions. - We bring Sierra’s Horizon https://sierra.ai/product/horizon vision to TMT by building agents that transform the entire customer relationship: - Telecommunications: Turn one of the most frustrating customer experiences into one of the most personal, with agents that understand each subscriber, optimize their plan and savings, anticipate opportunities to add value, and earn their loyalty over time. - Media: Turn every subscription into an ongoing, personalized relationship, with agents that help each subscriber get the most from their experience through the right content, offer, plan, and support from their free trial through retention. - Technology: Bring the white-glove customer experience traditionally reserved for the largest enterprise accounts to every customer, helping them adopt the product, discover new ways to get value, expand their usage, and successfully renew. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects strategists on our TMT team work on: - Scope and launch a subscription-retention agent for a telecommunications or media company, then tune it to save more at-risk customers while preserving trust and brand voice. - Launch a top-of-funnel sales agent for a telecommunications provider that qualifies prospects, recommends plans and devices, and converts interest into new subscriptions. - Build a new-subscriber onboarding agent that activates service, ports numbers, configures devices, and reduces early-life churn. - Create a proactive, long-running agent that detects service or account issues, reaches out across channels, and manages resolution before the customer contacts support. - Develop a media growth agent that drives content discovery, trial conversion, plan upgrades, and subscription renewal. - Partner with Product to develop capabilities for TMT-scale traffic, including low-latency voice, multilingual experiences, proactive communications, and resilient performance during major launches or service events. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts — reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. - Interest in telecommunications, media, and technology. Experience in telecom, streaming and digital media, enterprise or consumer technology, or subscription businesses — and familiarity with customer care, billing, identity, content, or technical support systems — is a strong plus. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. - Client-facing consulting, solutions, or strategy experience in a technically complex environment. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE RETAIL TEAM - Sierra is partnering with a large and growing number of retailers - including Uber, Wayfair, Wilson, and Sonos. Our agents help millions of shoppers and members every day: tracking and returning orders, finding the right product, booking services, and resolving issues in each brand’s own voice. - Retail is also where AI agents go beyond support to generate revenue. From product discovery and personalized recommendations to cart recovery, win-back campaigns, and in-store support that turns unanswered store calls into visits and sales, our team is redefining what an agent can do for a brand’s top line - not just its cost line. - Join us to transform how the world’s most-loved consumer brands engage their customers - and help build technology that makes shopping more personal, effortless, and delightful for everyone. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Launch an order management agent for a national apparel brand — order lookup, cancellations, returns, and exchanges — then hill-climb containment and CSAT week over week. - Partner with Product to build a shopping agent that plugs into a retailer’s existing search and recommendation systems to guide product discovery — turning the support channel into a revenue channel. - Stand up an in-store support voice agent for a big-box or grocery retailer, answering the stock-check and store-info calls that largely go unanswered today and converting them into store visits and sales. - Design a booking, payments, and outbound agent for a consumer services brand operating hundreds of locations. - Help a marketplace handle order status and buyer–seller disputes at enormous scale. - Launch outbound campaigns — cart recovery, win-back, churn saves, and subscription renewals — across voice and SMS. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. - Interest in retail and consumer experiences. Experience in e-commerce, retail technology, marketplaces, or consumer brands — and familiarity with commerce and CX stacks (e.g., commerce platforms, order management systems, contact center software) — is a strong plus. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. ABOUT THE FINANCIAL SERVICES TEAM - Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity. - Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one. - Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU’LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. - Genuine interest in Financial Services and improving the end customer experience. Experience in financial technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (fair lending, PII handling, etc.) are a strong plus. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.