Вакансии

Задачи: — предоставлять исключительный клиентский сервис и поддержку консультантам, клиентам и страховщикам, выступая в роли первого контактного лица; — отвечать на ежедневные запросы клиентов, консультантов и страховщиков по телефону и электронной почте; — активно поддерживать продление полисов и новый бизнес, обеспечивая эффективное и точное выполнение всех действий в соответствии с согласованными SLA; — управлять повседневной работой назначенного клиентского портфеля, включая выставление счетов, учет, претензии, андеррайтинг и администрирование; — готовить черновые отчеты для клиентов по вопросам продления и новых бизнес-запросов; — обеспечивать выполнение работы с первого раза, поддерживая высокие стандарты точности и соответствия требованиям FCA, Consumer Duty и защите данных; — поддерживать актуальность клиентских записей и информации в системе администрирования полисов; — быть образцом для команды, демонстрируя сильные клиентские сервисные навыки, технические знания и профессионализм; — поддерживать менеджера команды в делегировании задач, наставничестве, обучении новых и существующих членов команды, а также участвовать в интервью; — брать на себя ответственность за обращения и эскалации, обеспечивая своевременное разрешение и отличные результаты; — проактивно выявлять возможности для улучшения процессов, качества обслуживания и способов работы. Требования: — подтвержденный опыт работы в клиентском сервисе в финансовом секторе или страховании не менее 3 лет; — опыт работы в области группового риска, здравоохранения или корпоративных льгот не менее 3 лет; — сильные организационные и тайм-менеджмент навыки, способность управлять приоритетами и соблюдать сроки; — отличные коммуникативные навыки и уверенность в общении с клиентами и страховщиками на всех уровнях; — высокая внимательность к деталям и сильное чувство ответственности за свою работу; — позитивный, гибкий командный игрок, который любит поддерживать других и вести примером; — навыки работы с Microsoft Office (обязательно); — наличие отраслевых квалификаций, таких как IF7 или GR1, является преимуществом, но не обязательно. Условия: — работа в приветливой и поддерживающей команде; — возможность работать в организации, отмеченной наградой Investors in Customers Gold за выдающийся сервис; — гибридный формат работы после адаптации в роли; — постоянное обучение, развитие и поддержка в получении профессиональных квалификаций; — культура компании, которая искренне заботится о вашем благополучии, развитии и карьерном росте.

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Location: United States Workplace: Remote We are looking for a Senior Solutions Engineer to join our Sales Engineering team. You will partner with Account Executives to qualify, progress, and close revenue opportunities with Fortune 500 prospects — guiding them through demos, architecture discussions, and proofs-of-concept that prove Coder’s value for both human developers and the AI coding agents working alongside them. This is not a scripted-demo-only role. You are equally comfortable running a deep technical proof-of-concept and stepping back to translate a technical win into a business case an economic buyer will act on. You are energized by ambiguity, motivated by winning deals the right way, and capable of bringing the voice of the prospect back into how Coder builds and sells. What you will be doing: - Own the technical relationship with prospects through pre-sales, and efficiently manage towards a technical win - Demo the Coder platform from the developer, administrator, and AI agent workflow perspectives - Install Coder on cloud and on-prem Kubernetes or VM infrastructure - Run proofs-of-concept that prove Coder’s value including for agentic and LLM-powered development workflows and accelerate deals - Evolve into a subject-matter expert on Cloud Development Environments, agentic AI development, and their business impact - Serve as the prospect’s and customer’s voice, routing insights to Engineering and Product - Track and report product issues and feature requests using Linear - Troubleshoot Coder deployments, networking, and Kubernetes components during evaluation - Contribute pull requests to Coder’s documentation What you bring: - Minimum 5 years of experience as a Solutions Engineer selling infrastructure or developer tooling - Strong customer-facing skills that win trust with technical stakeholders - Ability to translate technical hurdles into business value in real time - Understand agentic AI software development use cases and advocate passionately where appropriate - Comfortable leading architecture demos and deep-dive troubleshooting sessions - Deep Linux fundamentals and comfort at the command line - 3+ years hands-on with Docker and Kubernetes - Experience with AWS, Google Cloud, or Microsoft Azure - 3+ years with Terraform or comparable infrastructure-as-code tooling - Solid grasp of networking: ingress controllers, proxies, load balancers - Experience with AI tooling at both the user level and infrastructure level (e.g. Claude Code, GitHub Copilot, Cursor) as well as LLM infrastructure such as model proxies and LLM routing layers (e.g. LiteLLM) and the ability to speak credibly to how enterprises evaluate and adopt them - Startup-speed execution, ownership mindset, and a player-coach attitude Bonus tacos if you have - (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!) - Success at both high-growth startups and larger software vendors - Direct experience deploying or supporting AI coding agents in customer environments (e.g. Claude Code, Devin, or similar autonomous/semi-autonomous dev tools) - Background in CI/CD, DevOps, or developer-platform products - Experience in platform engineering or developer platform teams - Kubernetes, AWS, or related certifications ABOUT CODER Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com. INTERVIEW PROCESS  We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI USE DURING THE INTERVIEW PROCESS As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted: Using AI assistance during conversational interviews. Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. OUR USE OF AI IN HIRING We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: - Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. - Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf. If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.   CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Grafana Labs is looking for Senior Commercial Account Executive who will be responsible for prospecting and growing existing business across the We st region . You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products. What You’ll Be Doing: Identify new opportunities to expand Grafana usage within a set of current customers Meet and exceed individual quarterly and annual sales goals Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management) Cultivate sales through outbound prospecting and inbound leads Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise Become an expert in managing your sales pipeline in Salesforce Manage quote creation, order processing, and day-to-day customer requests What Makes You a Great Fit: 3+ Years of Experience in Infrastructure Technology Sales Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer) Energetic, upbeat, entrepreneurial, tenacious team player You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually Adaptable and with demonstrable experience in high velocity technology companies Experience using Salesforce Bonus Points For: Familiarity with open source technology is a significant advantage Experience using Command of the Message and MEDD(P)ICC is ideal Compensation & Rewards: In the United States, the OTE (On-Target Earnings) compensation range for this role is $200,000 - $220,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United Kingdom Workplace: Remote We are looking for a Senior Solutions Engineer to join our Sales Engineering team. You will partner with Account Executives to qualify, progress, and close revenue opportunities with Fortune 500 prospects — guiding them through demos, architecture discussions, and proofs-of-concept that prove Coder’s value for both human developers and the AI coding agents working alongside them. This is not a scripted-demo-only role. You are equally comfortable running a deep technical proof-of-concept and stepping back to translate a technical win into a business case an economic buyer will act on. You are energized by ambiguity, motivated by winning deals the right way, and capable of bringing the voice of the prospect back into how Coder builds and sells.   What you will be doing: - Own the technical relationship with prospects through pre-sales, and efficiently manage towards a technical win - Demo the Coder platform from the developer, administrator, and AI agent workflow perspectives - Install Coder on cloud and on-prem Kubernetes or VM infrastructure - Run proofs-of-concept that prove Coder’s value including for agentic and LLM-powered development workflows and accelerate deals - Evolve into a subject-matter expert on Cloud Development Environments, agentic AI development, and their business impact - Serve as the prospect’s and customer’s voice, routing insights to Engineering and Product - Track and report product issues and feature requests using Linear - Troubleshoot Coder deployments, networking, and Kubernetes components during evaluation - Contribute pull requests to Coder’s documentation   What you bring: - Minimum 5 years of experience as a Solutions Engineer selling infrastructure or developer tooling - Strong customer-facing skills that win trust with technical stakeholders - Ability to translate technical hurdles into business value in real time - Understand agentic AI software development use cases and advocate passionately where appropriate - Comfortable leading architecture demos and deep-dive troubleshooting sessions - Deep Linux fundamentals and comfort at the command line - 3+ years hands-on with Docker and Kubernetes - Experience with AWS, Google Cloud, or Microsoft Azure - 3+ years with Terraform or comparable infrastructure-as-code tooling - Solid grasp of networking: ingress controllers, proxies, load balancers - Experience with AI tooling at both the user level and infrastructure level (e.g. Claude Code, GitHub Copilot, Cursor) as well as LLM infrastructure such as model proxies and LLM routing layers (e.g. LiteLLM) and the ability to speak credibly to how enterprises evaluate and adopt them - Startup-speed execution, ownership mindset, and a player-coach attitude   Bonus tacos if you have - (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!) - Success at both high-growth startups and larger software vendors - Direct experience deploying or supporting AI coding agents in customer environments (e.g. Claude Code, Devin, or similar autonomous/semi-autonomous dev tools) - Background in CI/CD, DevOps, or developer-platform products - Experience in platform engineering or developer platform teams - Kubernetes, AWS, or related certifications ABOUT CODER Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com. INTERVIEW PROCESS  We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI USE DURING THE INTERVIEW PROCESS As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted: Using AI assistance during conversational interviews. Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. OUR USE OF AI IN HIRING We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: - Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. - Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf. If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.   CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Location: Rwanda About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. Job Title: Field Manager Reports to: Program Manager Role Overview: The Field Manager (“FM”) will be expected to lead the field based aspects of our project. The Field Manager will own the overall enrollment process, including achieving targets; building professional development; and identifying opportunities for risk mitigation and process improvement. The Field Manager will serve as the key “eyes and ears” resource on the ground for the Country Director and Program Director and will be responsible for regularly synthesizing updates on operational health. The role will reward strong personnel management, organizational skills, and a strong commitment towards building a scalable and better-leveraged field organization. This role will require regular travel or relocation to the field locations we are working in. Responsibilities Campaign Management: [25%] The FM will be responsible for managing all aspects of ground operations: Set and own quantifiable targets like households enrolled and operational efficiency. Serve as the organization’s engine for continuous improvement of the enrolment process and recipient experience. People Management: [25%] The FM will be expected to oversee a performance-oriented culture within the team (their reports), with all staff receiving feedback and development opportunities to achieve their potential. Hire, train and manage field staff. Run performance reviews for direct reports and build their capacity to do the same. Identify and coach high-potential field staff to grow on a quick promotion trajectory. Data and Analysis: [10%] The FM will be expected to be comfortable using data to track performance, and inform decision-making, making recommendations to the PM. Guide and support reports on data inquiries, skill development, and data analysis Work effectively with GD’s global data team (framing needs and expectations, and holding self and others accountable to agreed timelines) Communication: [25%] Meet the GD “bar” for online communication responsiveness (slack, email, phone) Be able to prepare succinct reports for the Program Manager to present to management Support for auxiliary projects: [5%] Assist Program Manager with communicating and executing new projects / pilots / technologies (e.g. messaging Salesforce to field team, rolling out mobile app questions, etc.) Team-building / morale: [10%] Identify opportunities for morale-building (e.g. retreats, team events, incentive schemes, etc.) Desired abilities/experience: Degree in a relevant field At least 3-5 years of management experience, preferably managing manager Exceptional leadership ability with demonstrated success in motivating and developing subordinates Exceptional ability to problem-solve complex operational challenges in the field Excitement about owning challenging management tasks, including mentoring and motivating direct reports and the broader field team Demonstrated ability to work in a highly independent and self-directed manner, while effectively communicating upwardly about gaps and risks Strong communication and relationship-building skills and the ability to represent the organization effectively to external parties Strong analytical and technical skills, including a high level of proficiency with Microsoft Excel Demonstrated success in a high-performance work environment Ability to manage day-to-day operations while simultaneously building more robust, efficient systems. Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!

Location: Remote, Worldwide Workplace: remote About Welo Life Sciences  Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications.  welolifesciences.com About the Role We are looking for experienced English into Spanish (LatAm) linguists specializing in Clinical-trial, Pharmacovigilance and Regulatory document translation. Key Responsibilities Translate clinical research, regulatory and pharmacovigilance documents from English to Spanish LatAm. Perform Machine Translation Post-Editing (MTPE) on machine-translated safety content. Perform Copy Edit (translation review) of translated/post-edited content for accuracy, tone, and consistency. Meet strict, non-extendable turnaround times on time-sensitive content. Work within the client's CAT tool environment (XTM/Phrase), also Track Changes in Microsoft Word following project-specific setup instructions. Field of Expertise Clinical Research Documents (protocols and synopses, IB, ICF, Patient Sheets, Patient Diaries) Regulatory Documents (SmPC, PIL, Labels, CTD Modules) Pharmacovigilance Documents (PSUR, DSUR, RMP, SAE and AE) Must-Have Criteria Applicant must meet at least one of the following criteria: Education A degree in Translation, Linguistics, or Language Studies (or an equivalent degree) or Recognized graduate qualification in any other field, plus a minimum of two years of full-time professional experience in translation or A minimum of five years of full-time professional experience in translation Relevant translation experience At least two years of practical translation experience, specifically with life sciences (clinical trials and pharmacovigilance) and medical documents Technical Skills Familiarity with CAT tools (XTM/Phrase), License will be provided. Familiarity with Track Changes in Microsoft Word Nice-to-Have Degree in Medicine, Biology, Biochemistry, Clinical Research, Translation, Linguistics, Philology or similar In-house industry experience at a CRO or pharmaceutical company. Before Applying Please note there will be an assessment as part of our onboarding and quality procedure, please only apply if you're willing to complete our assessment.   Please ensure your latest English CV accurately reflects your Life Sciences and Medical translation experience, including years of experience specifically in Life Sciences, the document types you’ve translated, CAT tool you've used, and relevant details also your contact information (email AND phone number).   We look forward to receiving your application!   Job Reference: #LI-JC1

Location: United States Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365. To learn more, visit www.mattermost.com We are seeking a Staff Full Stack Engineer to set the technical direction for and scale Mattermost’s core web platform for teams operating in defense and critical infrastructure sectors. You’ll drive architecture and technical strategy across our Go backend and React/TypeScript web frontend — partnering across teams to ship features that hold up under strict security, compliance, and reliability requirements . Our engineering culture is AI-forward. We expect engineers to work fluently with AI coding agents such as Claude Code day-to-day — for scaffolding, refactors, code review, and test generation — and treat that as core craft rather than a shortcut. We would rather hire smart people who get stuff done than chase an exact tech-stack match. If you have a track record of shipping and owning complex software end-to-end, we want to hear from you. What You Will Do Define and drive the technical architecture and roadmap for Mattermost’s core web platform across multiple engineering teams, spanning Go, React, TypeScript, PostgreSQL, and Redis Set org-wide standards and best practices for AI-agentic engineering workflows — going beyond personal fluency with tools like Claude Code and Cursor to shape how the broader engineering org adopts them, while retaining accountability for correctness, security, and design decisions Lead the internal tooling and testing infrastructure strategy that speeds up delivery for the broader engineering org, not just your immediate team Own the testing strategy and quality bar across frontend and backend systems, and hold other engineers accountable to it through design reviews and mentorship Drive architectural decisions for REST and WebSocket API design, grounded in deep networking fundamentals Partner directly with security, compliance, and product leadership on strategic technical bets tied to our government and enterprise customer requirements Mentor senior engineers and act as a technical multiplier across the org Contribute to and help shape technical direction for Mattermost’s open-source codebase What We Are Looking For Required: Senior full-stack development experience in Go and React (or a comparable stack), with a track record of owning complex systems end-to-end Proven experience designing and owning distributed systems or high-availability service architecture at scale Experience designing and consuming REST and WebSocket APIs with solid networking fundamentals Relational database experience including PostgreSQL, schema design, and query optimization Hands-on daily fluency directing AI coding agents such as Claude Code, Cursor, or Copilot for scaffolding, refactors, code review, and test generation — with the judgment to know when to trust the output and when to take the wheel yourself Demonstrated ability to influence technical direction across multiple teams without relying on formal authority Experience mentoring senior engineers and raising the technical bar for a broader team Comfortable operating in regulated or high-compliance environments (e.g., enterprise security, government, or critical infrastructure requirements) Nice to Have: Prior experience operating as a staff, principal, or technical lead engineer at another company Experience maintaining (not just contributing to) an open-source project Program-level familiarity with compliance frameworks relevant to defense or government customers (e.g., FedRAMP, ITAR) Experience helping scale engineering practices or standards across a growing organization Background in defense, intelligence, or critical infrastructure products Experience building tools, skills, or workflows on top of AI coding agents including MCP servers, agent skills, or CI-integrated agents How Success Is Measured First 90 Days: Build cross-team credibility by shipping a meaningful full-stack feature on the core platform, while assessing the technical landscape and identifying the highest-leverage architectural or process improvements to pursue. Why Mattermost Mission-driven work: Your contributions directly support the organizations and missions that depend on secure, reliable collaboration including the U.S. Department of War and critical infrastructure operators worldwide Remote-first culture: Work from anywhere with a globally distributed, high-trust team built for autonomy and ownership AI-forward environment: We actively adopt and build AI-enabled workflows. Agentic development is core craft here, not a novelty End-to-end ownership: Ship and own complex software across the full stack with real accountability for what you build Open source at the core: Be part of a vibrant developer community shaping the future of secure collaboration Compensation Mattermost takes a market-based approach to pay. Actual compensation may vary based on location, skills, experience, qualifications, and market conditions. Target Salary Range: $172,724 – $227,135 U.S. Eligibility & Compliance This role may require obtaining and maintaining a U.S. government security clearance. Candidates must meet federal eligibility requirements to be considered. For more information visit Security Clearances — United States Department of State Applicants must meet eligibility requirements for access to export-controlled information as defined by U.S. export control laws, including EAR and ITAR. For more information visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls . Mattermost is an EEO Employer, we are a remote-first, open-source company. We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time. Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics. If you require accommodations during the interview process, please let us know—we’re happy to assist.

Location: Toronto, Ontario, Canada Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365. To learn more, visit www.mattermost.com We are seeking a Staff Full Stack Engineer to set the technical direction for and scale Mattermost’s core web platform for teams operating in defense and critical infrastructure sectors. You’ll drive architecture and technical strategy across our Go backend and React/TypeScript web frontend — partnering across teams to ship features that hold up under strict security, compliance, and reliability requirements . Our engineering culture is AI-forward. We expect engineers to work fluently with AI coding agents such as Claude Code day-to-day — for scaffolding, refactors, code review, and test generation — and treat that as core craft rather than a shortcut. We would rather hire smart people who get stuff done than chase an exact tech-stack match. If you have a track record of shipping and owning complex software end-to-end, we want to hear from you. What You Will Do Define and drive the technical architecture and roadmap for Mattermost’s core web platform across multiple engineering teams, spanning Go, React, TypeScript, PostgreSQL, and Redis Set org-wide standards and best practices for AI-agentic engineering workflows — going beyond personal fluency with tools like Claude Code and Cursor to shape how the broader engineering org adopts them, while retaining accountability for correctness, security, and design decisions Lead the internal tooling and testing infrastructure strategy that speeds up delivery for the broader engineering org, not just your immediate team Own the testing strategy and quality bar across frontend and backend systems, and hold other engineers accountable to it through design reviews and mentorship Drive architectural decisions for REST and WebSocket API design, grounded in deep networking fundamentals Partner directly with security, compliance, and product leadership on strategic technical bets tied to our government and enterprise customer requirements Mentor senior engineers and act as a technical multiplier across the org Contribute to and help shape technical direction for Mattermost’s open-source codebase What We Are Looking For Required: Senior full-stack development experience in Go and React (or a comparable stack), with a track record of owning complex systems end-to-end Proven experience designing and owning distributed systems or high-availability service architecture at scale Experience designing and consuming REST and WebSocket APIs with solid networking fundamentals Relational database experience including PostgreSQL, schema design, and query optimization Hands-on daily fluency directing AI coding agents such as Claude Code, Cursor, or Copilot for scaffolding, refactors, code review, and test generation — with the judgment to know when to trust the output and when to take the wheel yourself Demonstrated ability to influence technical direction across multiple teams without relying on formal authority Experience mentoring senior engineers and raising the technical bar for a broader team Comfortable operating in regulated or high-compliance environments (e.g., enterprise security, government, or critical infrastructure requirements) Nice to Have: Prior experience operating as a staff, principal, or technical lead engineer at another company Experience maintaining (not just contributing to) an open-source project Program-level familiarity with compliance frameworks relevant to defense or government customers (e.g., FedRAMP, ITAR) Experience helping scale engineering practices or standards across a growing organization Background in defense, intelligence, or critical infrastructure products Experience building tools, skills, or workflows on top of AI coding agents including MCP servers, agent skills, or CI-integrated agents How Success Is Measured First 90 Days: Build cross-team credibility by shipping a meaningful full-stack feature on the core platform, while assessing the technical landscape and identifying the highest-leverage architectural or process improvements to pursue. Why Mattermost Mission-driven work: Your contributions directly support the organizations and missions that depend on secure, reliable collaboration including the U.S. Department of War and critical infrastructure operators worldwide Remote-first culture: Work from anywhere with a globally distributed, high-trust team built for autonomy and ownership AI-forward environment: We actively adopt and build AI-enabled workflows. Agentic development is core craft here, not a novelty End-to-end ownership: Ship and own complex software across the full stack with real accountability for what you build Open source at the core: Be part of a vibrant developer community shaping the future of secure collaboration Compensation Mattermost takes a market-based approach to pay. Actual compensation may vary based on location, skills, experience, qualifications, and market conditions. Target Salary Range: $195,001 – $238,965 Canada Eligibility & Compliance Candidates must be legally authorized to work in Canada without current or future sponsorship. This role may require obtaining and maintaining a government security clearance or equivalent designation (such as Reliability Status or Secret clearance under Canada's Controlled Goods Program), depending on customer engagement. Candidates must meet eligibility requirements to be considered. Given Mattermost's work with U.S. defense and government customers, some positions may also require compliance with U.S. export control laws, including EAR and ITAR, which can apply to non-U.S. based employees working on covered technical data. For more information, visit the Bureau of Industry and Security and the Directorate of Defense Trade Controls. Mattermost is an EEO Employer, we are a remote-first, open-source company. We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time. Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics. If you require accommodations during the interview process, please let us know—we’re happy to assist.

Location: Hybrid - San Francisco About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role We are looking for a Strategic Sourcing Manager to join our Procurement team. You will own strategic sourcing for critical cloud infrastructure and AI providers, helping Vercel secure the compute, storage, and infrastructure capacity we need as we scale. You will develop commercial models that balance competitive economics with flexibility, avoiding commitments that constrain growth while creating transparent pricing that improves as our usage scales. Vercel's spend and revenue are scaling fast, and our sourcing motion has to scale with it — you'll know when to move fast versus when to hold the line on process, partnering closely with Legal, FP&A, and Security to get deals done without unnecessary friction. This role reports to the Head of Procurement. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. For location-specific details, please connect with our recruiting team. What you'll do Lead sourcing strategy and commercial negotiations with cloud infrastructure providers and hyperscalers. Structure complex IaaS, compute, storage, and capacity agreements that balance committed spend, consumption growth, flexibility, and long-term unit economics. Design pricing structures (tiered, committed-volume, usage-based) that reflect how Vercel actually consumes vendor services, and that scale with our growth trajectory. Own strategic sourcing for emerging AI infrastructure and hyperscaler relationships, including commercial models supporting high-volume or customer-facing AI workloads. Partner with Engineering, Finance, Legal, and other teams to forecast demand, understand technical requirements, evaluate suppliers, and translate Vercel's growth into sourcing leverage. Analyze provider pricing, consumption patterns, contract structures, and market dynamics to identify opportunities to improve economics and reduce commercial risk. Build and maintain AI-powered sourcing tools and playbooks (leveraging Claude, v0, etc.) for redlining, negotiation prep, benchmarking, and vendor reporting — raising throughput and deal quality across the team. Help define what an AI-native sourcing function looks like at Vercel as spend and deal volume continue to climb. What you need Strong analytical skills — rate/unit-cost analysis, TCO modeling, pricing model design — able to find the real economics underneath a vendor proposal. Comfortable operating at pace: high deal volume, ambiguity, imperfect information, and a bias toward execution over perfection. Clear, direct communicator with executives, both internally and across the negotiating table. You have significant strategic sourcing experience owning cloud infrastructure deals, including direct experience negotiating with AWS, Microsoft Azure, Google Cloud, Oracle, or comparable infrastructure providers. You understand cloud infrastructure commercial models, including IaaS, compute, storage, consumption-based pricing, committed spend, discounts, and capacity agreements. You have led complex, high-value negotiations where rapidly changing consumption makes forecasting and long-term commitments challenging. You can evaluate the tradeoffs between commitment, flexibility, unit economics, pricing transparency, and negotiating leverage as infrastructure usage scales. You have experience partnering with technical and financial stakeholders to translate infrastructure requirements and forecasts into sourcing and negotiation strategies. You have experience managing strategic supplier relationships and contracts through negotiation, execution, consumption monitoring, and renewal. Bonus if you Have experience sourcing AI/ML infrastructure, data services, or technical services for an engineering-heavy organization. Have negotiated directly with AI hyperscalers or providers of large-scale AI compute and inference infrastructure. Have experience sourcing SaaS and other enterprise software alongside infrastructure. Compensation & Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $150,000 - $180,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in the US EST. About Product Management: As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The opportunity: As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud. Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud. Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines. Your scope will include: OpenTelemetry SDK onboarding and configuration Automatic instrumentation experiences, including OBI/Beyla and SDK injection Client-side OpenTelemetry Collector deployment and onboarding Collector configuration, authentication, and initial connectivity Guidance and machine-readable context that help people and agents choose the right instrumentation approach Workflows that allow coding-agents to implement, configure and verify instrumentation safely Troubleshooting missing, incomplete, malformed, or unhealthy telemetry Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You’ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value. This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it. AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs. The role is not focused on developing OpenTelemetry as an open source project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud. What You’ll Be Doing: Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation. Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions What makes you a great fit: 5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization Bonus Points: Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem Experience with automatic instrumentation, eBPF, or runtime-based instrumentation Firsthand experience as an SRE, platform engineer, developer, or observability practitioner Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale In the United States, the base compensation range for this role is $208,602 - $250,322 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United Kingdom (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in the UK. About Product Management: As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The opportunity: As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud. Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud. Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines. Your scope will include: OpenTelemetry SDK onboarding and configuration Automatic instrumentation experiences, including OBI/Beyla and SDK injection Client-side OpenTelemetry Collector deployment and onboarding Collector configuration, authentication, and initial connectivity Guidance and machine-readable context that help people and agents choose the right instrumentation approach Workflows that allow coding-agents to implement, configure and verify instrumentation safely Troubleshooting missing, incomplete, malformed, or unhealthy telemetry Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You’ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value. This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it. AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs. The role is not focused on developing OpenTelemetry as an open source project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud. What You’ll Be Doing: Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation. Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions What makes you a great fit: 5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization Bonus Points: Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem Experience with automatic instrumentation, eBPF, or runtime-based instrumentation Firsthand experience as an SRE, platform engineer, developer, or observability practitioner Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale In the UK, the base compensation range for this role is GBP 117,949 -  GBP 141,539 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Sweden. About Product Management: As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The opportunity: As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud. Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud. Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines. Your scope will include: OpenTelemetry SDK onboarding and configuration Automatic instrumentation experiences, including OBI/Beyla and SDK injection Client-side OpenTelemetry Collector deployment and onboarding Collector configuration, authentication, and initial connectivity Guidance and machine-readable context that help people and agents choose the right instrumentation approach Workflows that allow coding-agents to implement, configure and verify instrumentation safely Troubleshooting missing, incomplete, malformed, or unhealthy telemetry Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You’ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value. This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it. AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs. The role is not focused on developing OpenTelemetry as an open source project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud. What You’ll Be Doing: Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation. Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions What makes you a great fit: 5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization Bonus Points: Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem Experience with automatic instrumentation, eBPF, or runtime-based instrumentation Firsthand experience as an SRE, platform engineer, developer, or observability practitioner Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale In Sweden, the base compensation range for this role is SEK 996,819 - SEK 1,196,182 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Spain. About Product Management: As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The opportunity: As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud. Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud. Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines. Your scope will include: OpenTelemetry SDK onboarding and configuration Automatic instrumentation experiences, including OBI/Beyla and SDK injection Client-side OpenTelemetry Collector deployment and onboarding Collector configuration, authentication, and initial connectivity Guidance and machine-readable context that help people and agents choose the right instrumentation approach Workflows that allow coding-agents to implement, configure and verify instrumentation safely Troubleshooting missing, incomplete, malformed, or unhealthy telemetry Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You’ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value. This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it. AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs. The role is not focused on developing OpenTelemetry as an open source project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud. What You’ll Be Doing: Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation. Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions What makes you a great fit: 5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization Bonus Points: Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem Experience with automatic instrumentation, eBPF, or runtime-based instrumentation Firsthand experience as an SRE, platform engineer, developer, or observability practitioner Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale In Spain, the base compensation range for this role is EUR 106,680 - EUR 128,016 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Republic of Ireland (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Ireland. About Product Management: As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The opportunity: As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud. Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud. Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines. Your scope will include: OpenTelemetry SDK onboarding and configuration Automatic instrumentation experiences, including OBI/Beyla and SDK injection Client-side OpenTelemetry Collector deployment and onboarding Collector configuration, authentication, and initial connectivity Guidance and machine-readable context that help people and agents choose the right instrumentation approach Workflows that allow coding-agents to implement, configure and verify instrumentation safely Troubleshooting missing, incomplete, malformed, or unhealthy telemetry Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You’ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value. This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it. AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs. The role is not focused on developing OpenTelemetry as an open source project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud. What You’ll Be Doing: Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation. Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions What makes you a great fit: 5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization Bonus Points: Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem Experience with automatic instrumentation, eBPF, or runtime-based instrumentation Firsthand experience as an SRE, platform engineer, developer, or observability practitioner Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale In Ireland, the base compensation range for this role is EUR 133,600 - EUR 160,320 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Germany (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Germany. About Product Management: As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The opportunity: As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud. Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud. Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines. Your scope will include: OpenTelemetry SDK onboarding and configuration Automatic instrumentation experiences, including OBI/Beyla and SDK injection Client-side OpenTelemetry Collector deployment and onboarding Collector configuration, authentication, and initial connectivity Guidance and machine-readable context that help people and agents choose the right instrumentation approach Workflows that allow coding-agents to implement, configure and verify instrumentation safely Troubleshooting missing, incomplete, malformed, or unhealthy telemetry Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You’ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value. This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it. AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs. The role is not focused on developing OpenTelemetry as an open source project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud. What You’ll Be Doing: Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation. Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions What makes you a great fit: 5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization Bonus Points: Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem Experience with automatic instrumentation, eBPF, or runtime-based instrumentation Firsthand experience as an SRE, platform engineer, developer, or observability practitioner Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale In Germany, the base compensation range for this role is EUR 124,571 - EUR 149,485 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a fully remote position and we're considering candidates in Canada EST. About Product Management: As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential. Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. The opportunity: As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud. Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud. Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines. Your scope will include: OpenTelemetry SDK onboarding and configuration Automatic instrumentation experiences, including OBI/Beyla and SDK injection Client-side OpenTelemetry Collector deployment and onboarding Collector configuration, authentication, and initial connectivity Guidance and machine-readable context that help people and agents choose the right instrumentation approach Workflows that allow coding-agents to implement, configure and verify instrumentation safely Troubleshooting missing, incomplete, malformed, or unhealthy telemetry Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You’ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value. This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it. AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs. The role is not focused on developing OpenTelemetry as an open source project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud. What You’ll Be Doing: Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation. Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions What makes you a great fit: 5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization Bonus Points: Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem Experience with automatic instrumentation, eBPF, or runtime-based instrumentation Firsthand experience as an SRE, platform engineer, developer, or observability practitioner Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale In Canada, the base compensation range for this role is CAD $211,450 - CAD $253,740 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Who are we? Hi there! We are PER:FORM, an international communications agency founded by ex-Microsoft employees. We are currently looking for a Community / Social Media Manager on Reddit (with Experience in Mobile Gaming) to support an international gaming project by building a strong community presence, driving organic discussions, and executing strategic outreach. What you’ll do — Conduct regular monitoring of Reddit and to identify relevant threads, track trends, memes, and emerging opinion leaders. — Develop content plans and maintain a steady publication cadence. — Write helpful, non-promotional comments for external discussions while strictly following Reddit’s community rules and specific subreddit cultures. — Manage client’s social accounts and ensure overall account safety and compliance. — Develop and run engaging community initiatives like polls and comment threads. — Work alongside the GEO/SEO specialist to ensure community discussions support broader organic visibility and search indexing goals. What you’ll bring — 2+ years of experience in Community / Social Media Management. — Excellent at English copywriting, including the ability to write naturally on a native level and adapt your tone of voice to brand guidelines and platform specifics. — Understanding of Reddit as a platform, its basic mechanics, culture, and typical communication styles, including what is karma, engagement rates, CTR. — Experience of working in mobile gaming, showing a knowledge of online gaming culture. — Decent account management skills, project-management experience with strong attention to detail. — Basic understanding of other social media platforms (considered as a plus). What we offer — Fully remote, project-based work with the possibility of transitioning to full-time. — Being a part of an award-winning team of international communications professionals. — Work on exciting, high-profile technology and gaming projects across global markets. — Competitive compensation discussed individually with the successful candidate, with payment available in USD or EUR. How to apply? Send your CV, links to projects, or case studies to hr@perform.it.com

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Location: Remote - United States What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: Join Honeycomb as a Payroll Manager and be a key player in our exciting global expansion! Reporting directly to the Controller, you’ll have a pivotal role in shaping our payroll operations. We’re looking for a proactive, detail-oriented problem solver who thrives in the dynamic environment of a startup. If you’re ready to make an impact and grow with us, we’d love to hear from you! #LI-Remote What you’ll do in the role: Maintain, review and validate data for US payroll, Canada Payroll, UK Payroll, and additional Employer of Record payrolls Process payments for final paychecks, adjustments and special pay Process and approve employee expense reports in alignment with the Company Purchase & Expense Policy Manage Navan, formerly Tripactions, travel platform for employees and guests of the Company Maintain compliance with federal, state, and local payroll laws in addition to Global payroll compliance and company policies Maintain accrued PTO schedules for applicable subsidiaries in accordance with local laws Audit payroll tax records Lead annual audit for 401k, Workers Compensation, and assist with the general financial statement audit Create and maintain process documentation and internal controls Conduct account reconciliation to verify payroll data against financial records. Prepare payroll-related journal entries Promptly address employee inquiries and concerns related to payroll, providing exceptional customer service and support. Stay updated on Global tax regulations and compliance requirements affecting payroll processes Provide standard and ad-hoc payroll reports to various internal departments such as Finance and People Teams, as well as provide commentary on flux and trends Administer and maintain payroll systems, ensure data integrity and implement system upgrades and enhancements. Collaborate with HR, finance and other departments to gather and validate payroll information, such as new hires, terminations, promotions and salary changes. Maintain employee data changes, including manager and department updates across Spend Platform, Airbase Maintain employee-related benefit allocations and employee program trackers, including healthcare, professional development stipend, and work-from-home stipend programs Monthly flux analysis for payroll-related expense accounts What you’ll bring to the role: BS in Finance or Accounting or related field 6+ years of relevant experience in SaaS or Start Up environment Proficiency in Rippling required Experience with multi-subsidiaries and global payroll Experience using HRIS systems and payroll processors such as Rippling, Vistra and Remote Extremely detail oriented with strong interpersonal and communication skills Proven experience as a Payroll Manager or similar role, with a strong understanding of payroll procedures and global tax regulations. Excellent organizational skills and the ability to manage multiple tasks and deadlines effectively. Familiarity with account reconciliation processes and general ledger maintenance. Proficiency in Google Sheets and Microsoft Excel preferred Base Salary based on level of experience $125,000 — $150,000 USD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.