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Location: Philippines; South Africa; Ethiopia; Egypt; Morocco; Pakistan About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor Location: Remote, About the company Our client is a fast-growing FinTech startup revolutionizing the investment landscape by bridging the gap between sophisticated financial data and artificial intelligence. They have developed a comprehensive research stack that unifies real-time market data across thirteen asset classes—including stocks, crypto, options, and macroeconomics—into a single, AI-native ecosystem. By providing institutional-grade tools like backtesting engines and congressional trade trackers at a fraction of traditional costs, the team empowers retail and professional traders worldwide to make data-backed decisions with speed and conviction. Job Summary As a Sales Development Representative at this stealth-stage FinTech startup, you will be at the forefront of the intersection between Large Language Models (LLMs) and live financial markets. We are building the next generation of research terminals, financial APIs, and trading tools. We are looking for a high-energy, resilient hunter who is passionate about the financial markets and eager to drive revenue growth. This is a high-impact role where your outreach directly shapes the company's trajectory and provides a clear path for professional and financial advancement. Key Responsibilities Execute high-volume outbound prospecting campaigns, targeting approximately 100 cold calls per day. Identify, qualify, and engage key decision-makers within the trading, investing, and financial services sectors. Consistently book and manage approximately 20 qualified meetings per month to ensure a robust sales pipeline. Contribute to overall revenue generation with a target of supporting 4 closed deals per month. Maintain meticulous CRM hygiene and track all outreach activity within Smartleads and Microsoft Teams. Collaborate closely with leadership to refine sales messaging and optimize outreach strategies for technical financial products. Requirements 1-4 years of proven experience in an SDR, cold calling, or outbound sales role. A strong professional background in FinTech, financial services or financial investments. Demonstrable interest in or professional knowledge of trading, investing, and financial markets. Exceptional communication skills in English, with the ability to handle complex objections confidently. A high-volume mindset: you are energized by the "hustle" and comfortable with rigorous daily call targets. Self-motivated and capable of working independently in a remote, fast-paced startup environment. Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 🎯 Performance-based bonuses and incentives 🧠 Ongoing training, mentorship, and sales development support

Location: South Africa; Philippines About Huzzle At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor Industry: Telemarketing (Experience required) Job Summary We are looking for a professional, empathetic, and driven Telemarketing Agent to join a specialist corporate triage programme. This team helps company directors navigate complex financial challenges by providing a clear pathway to resolution. In this role, you will be the first point of contact for business leaders, acting as a critical bridge between their initial inquiry and the expert support they need. You won’t be giving advice; instead, you will be qualifying leads and ensuring every director is matched with the right outcome pathway at the right time Key Responsibilities Handle inbound inquiries from company directors seeking guidance on their financial position. Perform outbound calls to warm leads generated through targeted marketing campaigns. Conduct structured triage conversations to qualify cases and assess the director's specific needs. Accurately document all call activity, case notes, and lead information within the CRM. Schedule follow-up appointments and facilitate seamless hand-offs to the specialist teams. Proactively identify re-engagement opportunities within existing data sets. Collaborate with the programme lead to provide performance updates and process feedback. Assist with data management and lead tracking to ensure the pipeline remains organized. Requirements Proven experience in telemarketing, outbound sales, or a professional customer-facing phone role. Exceptional communication skills with the ability to build rapport and trust quickly. The ability to follow a structured conversation framework naturally, avoiding a "scripted" feel. Strong organizational skills and high attention to detail for precise data entry. Proficiency with CRM systems and Microsoft Excel. A self-motivated mindset with a focus on hitting targets and achieving quality outcomes. Nice-to-Haves Prior experience within financial services, debt solutions, or business support sectors. Experience working in a performance-led or lead-generation environment. Knowledge of corporate insolvency or business recovery terminology. Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: South Africa; Morocco; Philippines About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. About the company Our client is a premier B2B growth agency that bridges the gap between high-level strategy and tangible sales results. Based in the UK with a global reach across major hubs like London, New York, and Dublin, the team provides an integrated "go-to-market as a service" model. They specialize in deep market research, creative brand positioning, demand generation, and expert lead generation for B2B founders and GTM leaders in the SaaS, Fintech, and professional services sectors. By combining intelligence-driven insights with proactive outreach, they help businesses in the £1M to £25M ARR range scale their pipelines and secure high-quality meetings with global enterprises. The company operates with a focus on transparency, methodology, and senior-led strategy, moving away from templated campaigns in favor of research-backed execution. The team thrives on high-impact work, delivering measurable growth for clients in emerging and established markets alike. Joining this organization means working in a collaborative, fast-paced environment where data-driven decisions and creative execution meet to redefine how modern B2B organizations acquire customers and build long-term market influence. Role Type: Full-time Job Summary As a Graphic Designer at the heart of this creative team, you will be the visual storyteller responsible for elevating brand presence across every digital touchpoint. This isn't just about making things look good; it’s about designing high-impact visual content that stops the scroll, drives demand, and generates real results for a global portfolio of ambitious clients. If you are a creative problem-solver who thrives in a fast-paced environment and wants to see your work define the visual identity of industry-leading campaigns, this is the role for you. Key Responsibilities Social Media Design: Conceptualize and execute high-quality graphics for LinkedIn and other major platforms, including carousel posts, branded visuals, and thought leadership assets. Brand & Campaign Design: Develop creative concepts for demand generation activities, designing visuals for webinars, events, lead-gen reports, and promotional content. Website & Digital Design: Support web projects by creating page designs, custom icons, illustrations, and visual elements that bridge the gap between aesthetics and user experience. Guide & Asset Creation: Transform complex ideas into polished marketing assets, such as professional eBooks, whitepapers, and downloadable resources with a focus on readability and layout. Creative Development: Continually push the boundaries of the team's creative standards by testing new formats, staying ahead of design trends, and evolving client brand aesthetics. Collaboration & Delivery: Manage projects from concept to completion, working closely with marketers, videographers, and leadership to meet deadlines in a high-growth environment. Requirements Design Excellence: A strong portfolio demonstrating a modern aesthetic and an eye for high-end, engaging visual design. Technical Mastery: High proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and a deep understanding of Canva for collaborative workflows. Social Media Savvy: A proven understanding of what captures attention on professional platforms like LinkedIn and how to design for engagement and performance. Detail-Oriented: A meticulous approach to design, ensuring every pixel is aligned and every asset is polished before delivery. Organization Skills: The ability to prioritize multiple projects and meet tight deadlines without compromising on quality. Growth Mindset: An ambitious and curious nature, with a desire to learn new tools and contribute to the overall creative strategy of the business. Nice-to-Haves Experience working within a fast-paced agency environment. Knowledge of UI/UX principles and how they apply to landing page design. Experience with motion graphics or video editing elements to enhance static designs. Prior experience working on B2B marketing or demand generation campaigns. Benefits 💰 Competitive salary 🚀 Career growth opportunities in a fast-paced agency 🌎 Collaborative and energetic remote-friendly culture 📈 Exposure to global clients and high-scale marketing projects 🎯 Ownership over creative projects from day one 💡 Opportunity to lead and evolve creative standards

Location: Romania; Moldova About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor Languages: Fluent Romanian & English Job Summary We are looking for a high-energy, bilingual Sales Development Representative to spearhead our growth within the Romanian market. As the first point of contact for prospective partners, you will play a critical role in building our sales pipeline and expanding our international footprint. This is an ideal opportunity for a persuasive communicator who thrives in a fast-paced environment and wants to make a measurable impact on the team's bottom line. Key Responsibilities Research and identify high-potential B2B prospects within the Romanian market. Execute high-volume outbound prospecting via cold calling, email sequencing, and LinkedIn outreach. Qualify inbound leads and book discovery meetings for the Account Executive team. Articulate the company's value proposition clearly in both Romanian and English. Maintain meticulous records of lead interactions and pipeline stages within the CRM. Collaborate with marketing and sales leadership to refine messaging and outreach strategies. Requirements Native or professional-grade fluency in both Romanian and English (written and verbal). Proven experience in a Sales Development (SDR) or Business Development (BDR) role. Strong understanding of B2B sales cycles and lead qualification frameworks. Excellent communication skills with the ability to build rapport quickly over the phone. A self-starter mindset with a high level of resilience and a goal-oriented approach. Proficiency with modern sales tools (CRM, LinkedIn Sales Navigator, etc.). Prior experience selling SaaS or technical solutions. Established network within the Romanian business landscape. Experience working in a remote or distributed team environment. Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: Poland; Germany About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor Languages: Fluent Polish & English Job Summary We are looking for a high-energy, bilingual Sales Development Representative to spearhead our growth within the Polish market. In this role, you will be the engine of our sales funnel, identifying high-potential prospects and initiating the first conversations that lead to lasting partnerships. This is a pivotal position for a communicator who thrives on building bridges between complex solutions and business needs, offering a clear path into a successful career in international B2B sales. Key Responsibilities Conduct high-volume outbound prospecting via cold calling, email sequencing, and social selling to decision-makers in Poland. Qualify inbound leads and manage a consistent pipeline of meetings for the Account Executive team. Localize sales messaging to ensure it resonates with the cultural and business nuances of the Polish market. Maintain meticulous records of prospect interactions and lead statuses within the CRM. Collaborate with marketing and sales leadership to refine outreach strategies based on real-time market feedback. Requirements Fluency in both Polish and English (spoken and written) at a professional business level. Exceptional communication skills with the ability to articulate value propositions clearly and persuasively. A resilient, self-motivated mindset with the ability to handle objections gracefully. Strong organizational skills and the ability to manage a high volume of daily tasks and follow-ups. A proactive approach to learning new products and sales methodologies. Previous experience in a B2B sales or lead generation role. Familiarity with CRM tools (such as Salesforce or HubSpot) and sales engagement platforms. A background in technology, SaaS, or professional services. Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: Colombia; Mexico; Brazil; Argentina; Costa Rica; Honduras About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Job Summary We are seeking a data-driven Performance Marketer to fuel our next stage of growth. In this role, you will be the architect behind our paid acquisition strategy, responsible for managing significant budgets and optimizing campaigns across multiple digital channels. You will go beyond just managing spend—you will analyze the entire funnel to turn data into actionable insights that drive scalable revenue. If you thrive in a fast-paced environment where results are measurable and innovation is expected, this is the place to make a massive impact. Key Responsibilities Design, execute, and manage end-to-end performance marketing campaigns across platforms including Meta, Google, and LinkedIn. Monitor daily campaign performance to optimize bids, budgets, and creative assets for maximum ROI. Conduct continuous A/B testing on ad copy, landing pages, and audience targeting to improve conversion rates. Collaborate with the creative team to develop high-performing visual assets based on quantitative feedback. Analyze full-funnel data to identify bottlenecks and opportunities for growth beyond the initial click. Report on key performance indicators (KPIs) such as CAC, LTV, and ROAS to leadership on a weekly and monthly basis. Requirements 3-5 years of hands-on experience in performance marketing or growth marketing. Proven track record of managing high-volume spend while meeting or exceeding efficiency targets. Mastery of professional advertising tools (Facebook Ads Manager, Google Ads, etc.) and analytics platforms. Strong analytical mindset with the ability to interpret complex data sets and communicate findings clearly. Deep understanding of attribution modeling and the technical aspects of tracking (pixels, API conversions, etc.). Excellent copywriting skills tailored for high-conversion advertising. Nice-to-Haves Experience in a high-growth startup environment. Knowledge of SEO/SEM best practices. Proficiency with automation tools or SQL for data extraction. Experience with video-first platforms like TikTok or YouTube. Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

Location: South Africa; Pakistan; Philippines; India About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Job Summary We are seeking a results-driven Performance Marketer to join a growing international team. This is an exciting remote opportunity for a data-oriented marketing professional who thrives on optimizing campaigns, driving customer acquisition, and delivering measurable business outcomes. The ideal candidate has hands-on experience managing paid advertising campaigns across multiple digital channels, analyzing performance metrics, and implementing strategies that maximize return on investment. This role is ideal for professionals looking for a remote performance marketing job with opportunities for growth and long-term career development. Key Responsibilities Plan, launch, and optimize paid advertising campaigns across platforms such as Google Ads, Meta Ads, LinkedIn Ads, and other digital channels. Monitor campaign performance and analyze key metrics including ROAS, CPA, CAC, CTR, and conversion rates. Conduct audience research, keyword analysis, and competitor benchmarking to identify growth opportunities. Develop and execute A/B tests for ad creatives, landing pages, and campaign strategies. Collaborate with content, design, and sales teams to improve campaign performance and lead quality. Manage advertising budgets efficiently to maximize return on investment. Prepare regular performance reports and provide actionable insights to stakeholders. Track customer acquisition funnels and identify opportunities for optimization. Stay updated on digital marketing trends, platform updates, and emerging advertising technologies. Support lead generation, demand generation, and revenue growth initiatives. Requirements 2+ years of experience in performance marketing, digital advertising, or paid media management. Proven experience managing campaigns on Google Ads, Meta Ads, LinkedIn Ads, or similar platforms. Strong analytical skills with the ability to interpret marketing data and make data-driven decisions. Experience with analytics tools such as Google Analytics, Looker Studio, or similar reporting platforms. Understanding of conversion tracking, attribution models, and marketing funnels. Excellent communication and collaboration skills. Ability to manage multiple campaigns and priorities simultaneously. Experience in SaaS, eCommerce, B2B, or digital agency environments is an advantage. Proficiency with marketing automation and CRM tools is a plus. Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

Location: Colombia; Mexico; Brazil; Argentina; Honduras; Costa Rica About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Summary We are looking for a dedicated Customer Service Manager to support operations and elevate the customer experience. In this role, you will be the driving force behind a culture of excellence, ensuring that every interaction reflects our commitment to high-quality service. This is a pivotal position for a strategic thinker who is passionate about mentoring talent, optimizing workflows, and turning customer feedback into actionable growth strategies for the team. Key Responsibilities Oversee the daily operations of the customer support team to ensure timely and accurate resolutions. Mentor, coach, and develop team members through regular performance reviews and feedback sessions. Establish and monitor key performance indicators (KPIs) such as CSAT, response times, and resolution rates. Identify bottlenecks in the customer journey and implement process improvements to increase efficiency. Act as an escalation point for complex technical issues or high-priority customer concerns. Collaborate with cross-functional departments to advocate for the customer and influence product improvements. Manage the recruitment and onboarding of new support staff as the team scales. Requirements 3+ years of experience in a Customer Service Management or Leadership role. Proven track record of managing remote or distributed teams. Exceptional communication skills with the ability to convey empathy and clarity. Strong analytical skills with experience using data to drive decision-making. Proficiency with modern help desk software (e.g., Zendesk, Salesforce, or Intercom). Demonstrated ability to remain calm and decisive in high-pressure situations. Experience in a fast-growing startup or SaaS environment. Deep understanding of customer retention strategies and churn reduction. Benefits 💰 Competitive salary based on experience 🌎 Fully remote role with a flexible work environment 🚀 Work with a growing logistics company in a high-demand industry 📈 Long-term career growth with operational and customer success exposure 🎯 Hands-on role with real impact on day-to-day business operations

Location: South Africa; Pakistan; Philippines About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Summary We are seeking an experienced and customer-focused Customer Service Manager to lead and optimize support operations for a growing international business. This role is designed for a professional who is passionate about delivering exceptional customer experiences, refining support workflows, and mentoring high-performing teams. As the bridge between the team and the customer, you will ensure that every interaction reflects our commitment to excellence while driving the operational strategies that make long-term success possible in a global, remote environment. Key Responsibilities Lead, coach, and develop customer service representatives to achieve individual and collective performance goals. Manage daily customer support operations across email, chat, phone, and ticketing systems. Monitor and report on key performance indicators (KPIs), including response times, CSAT scores, and service quality. Develop and implement customer service policies, standard operating procedures, and best practices. Handle escalated customer concerns directly to ensure professional and timely resolution. Collaborate with sales, operations, and product teams to voice customer feedback and drive product improvements. Analyze customer data and trends to identify opportunities for process optimization. Conduct regular performance reviews, training sessions, and ongoing coaching initiatives. Ensure service standards and company policies are consistently maintained across the department. Requirements 3+ years of experience in customer service, customer support, or customer success roles. Proven leadership or team management experience. Excellent verbal and written English communication skills. Proficiency with CRM and customer support platforms (e.g., Zendesk, HubSpot, Salesforce, or Freshdesk). Strong problem-solving and conflict-resolution abilities. Ability to manage multiple priorities in a fast-paced, remote environment. Strong analytical skills with the ability to translate data into actionable insights. A reliable high-speed internet connection and a professional remote work setup. Nice-to-Haves Experience working with international customers and diverse time zones. Familiarity with help center documentation and knowledge base management. Experience in a high-growth startup or scaling tech environment. Benefits 💰 Competitive salary based on experience 🌎 Fully remote role with a flexible work environment 🚀 Work with a growing logistics company in a high-demand industry 📈 Long-term career growth with operational and customer success exposure 🎯 Hands-on role with real impact on day-to-day business operations

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity We are seeking a Marketing Analytics Director to lead the evolution of our marketing data stack and raise the analytical rigor of the entire marketing organization. This is a critical role for a builder-practitioner who works at the intersection of Data Science, Marketing Strategy, GTM, and AI Operations. You won't just report on the funnel. You will build the systems that make every analyst on this team sharper, including the AI agents themselves. As the Marketing Analytics Director , you will be the lead architect of our data-driven growth engine, connecting high-level strategy with advanced technical execution. You will move beyond traditional reporting to build a self-sustaining marketing ecosystem, leveraging Google BigQuery, Grafana, and agentic AI to create a unified source of truth and a culture of analytical rigor. Your mandate is to move the needle on demand generation across the entire marketing funnel, while raising the standard for how analytical work gets produced, challenged, and shipped across the org. You will architect a dual-track target-setting framework that balances high-velocity top-of-funnel growth with deep-funnel quality, ensuring GTM resources are directed toward high-converting user cohorts optimized for Grafana adoption and long-term retention. You will be expected to engineer the underlying data schemas, design predictive models, and implement the BI frameworks that shape our global GTM strategy. We are looking for a technical expert who can translate complex data into clear executive-level direction and who proactively builds systems that prevent AI-generated noise from drowning out actual signals. What You'll Be Doing Strategic GTM Partnership: Serve as the primary strategic partner to the GTM Leadership team (VP of Demand Gen, VP of Regional and Events, Head of Marketing Ops, CMO, Revenue Operations, Sales leadership and more), translating complex data into a clear roadmap for demand generation and revenue growth. Dual-Track Target Setting: Architect and own a sophisticated forecasting framework that balances top-of-funnel volume with high-intent lead quality, optimized for Grafana Cloud conversion and retention. Predictive Modeling and ROI: Develop and maintain machine learning models (Attribution, MMM, LTV) to predict campaign impact and steer budget allocation toward the highest-ROI channels. Data Warehouse Architecture: Oversee the structure of marketing data within Google BigQuery, ensuring a scalable single source of truth that connects product usage data with marketing touchpoints. Causal Inference and Inflection Hunting: Move beyond descriptive analytics to perform causal inference and predictive trend analysis. When the data shows an anomaly, whether a 3-month spike, a regional dip, or a campaign that overperformed, isolate the window and dig in. Executive Storytelling: Transform technical data outputs into clear, compelling narratives for the executive team and board. Deliver a succinct read and go deep where pushed. Utilizing AI and Automation Agentic Insights: Deploy LLM-powered agents (Claude Code, MCP-based tooling, or comparable) to monitor BigQuery datasets and automatically flag quality shifts in the funnel before they impact revenue. Autonomous Workflows: Implement orchestration patterns (N8N, custom MCP servers, or equivalent) to build self-healing data pipelines and automated responses to market signals, such as automated spend shifts based on conversion anomalies. Predictive Quality Scoring: Build and deploy AI-driven scoring models that separate high-value potential users from low-signal volume, helping Sales and Marketing prioritize effectively. What Makes You a Great Fit 8+ years in Marketing Analytics, GTM Strategy, or Data Science, with at least 2 years in a lead architect capacity (IC track or player-coach; people management not required) within a high-growth SaaS or PLG environment. Demonstrated history as a force multiplier. You can point to specific tooling, rituals, evaluator systems, or frameworks you built that made other analysts or the broader org measurably better. A portfolio of dashboards you personally produced is not sufficient. Data Science and Engineering: Mastery of SQL and Python required. Deep experience architecting data environments in Google BigQuery, Snowflake, or similar warehouses. Hands-on AI fluency as a builder, not a user. You have built and shipped agentic systems with Claude Code, MCP, or comparable tools. You understand where LLMs fail and how to design around those limitations. You have built evaluator agents, prompt-grading systems, or analytical quality tooling in production. Automation Proficiency: Hands-on experience building complex logic and integrations using N8N, custom API orchestration, or MCP-based tooling. Visualization and BI: Advanced proficiency in modern data stack visualization tools (Grafana, Looker, Tableau) to build executive-grade dashboards. Strategic Acumen: Proven ability to create structure in highly ambiguous environments and build target-setting frameworks from scratch. MarTech Ecosystem: Deep familiarity with connectivity between Salesforce, marketing automation, and product-led data streams. Executive presence with experience presenting to executive and board audiences, including sound judgment about what data is and isn't ready to share up the chain. Bonus Points For Education: Bachelor's or Master's degree in a quantitative field (Data Science, CS, Statistics, Business Analytics). MBA or MS in Data Science is a significant plus. In the US, the OTE compensation range for this role is $ 178,503 - $ 214,203. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: South Africa; Pakistan; Philippines About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms across industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. This means you work closely with internal teams, contribute to meaningful projects, and have real opportunities for career growth. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a strategic and high-impact Senior Product Manager to lead the evolution of our core product offerings. In this role, you will sit at the intersection of business goals, technical feasibility, and user experience. You will be responsible for defining the product vision, identifying market opportunities, and leading cross-functional teams to build solutions that solve real customer problems. This is a pivotal role for someone who thrives on ownership, data-driven decision-making, and the challenge of scaling a product in a fast-paced environment. Key Responsibilities Develop and execute a comprehensive product roadmap aligned with the overall business strategy. Conduct deep-dive market research and user interviews to understand customer pain points and opportunities. Define and track key performance indicators (KPIs) to measure the success of product features. Collaborate closely with engineering, design, and marketing teams to ensure high-quality, timely delivery of features. Write detailed product requirements and user stories, and manage the product backlog through prioritization. Act as the voice of the customer within the team, ensuring a user-centric approach to every build. Present product progress and vision to internal stakeholders and executive leadership. Requirements 3+ years of experience in product management, preferably within a SaaS or high-growth technology environment. Proven track record of launching successful products or features from ideation through to commercialization. Strong analytical skills with the ability to interpret complex data sets to drive product decisions. Exceptional communication and leadership skills, with the ability to influence cross-functional teams without direct authority. Experience working in an Agile/Scrum development environment. High degree of technical literacy and an understanding of software development lifecycles. Nice-to-Haves Experience in specialized sectors like Fintech, Healthtech, or AI/ML. Previous experience in an early-stage or rapidly scaling startup. Technical background or a degree in Computer Science or a related field. Experience with advanced product analytics tools (e.g., Mixpanel, Amplitude, or Pendo). Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Colombia; Mexico; Argentina; Costa Rica; Brazil; Chile About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Role Type: Full-time Engagement: Independent Contractor About the company A fast-growing performance marketing and business consultancy, our client specializes in scaling service-based businesses through a proprietary AI-driven expansion engine. By focusing on the insulation and home services sectors, the team moves beyond traditional lead generation to provide a comprehensive growth suite that includes paid acquisition, sales process optimization, and operational infrastructure. They partner with high-intent firms to bridge the gap between marketing spend and closed revenue, utilizing advanced automation and data-driven creative strategies to help partners achieve seven-figure growth. The company operates with a high-performance, results-oriented culture that prioritizes efficiency and transparent communication. As a scaling firm, they offer a collaborative environment where team members focus on solving complex bottlenecks in the sales funnel and hiring landscape. Their mission is to transform local service providers into market leaders by implementing scalable systems that maximize long-term profitability and brand dominance. This is an ideal environment for those passionate about marketing innovation, conversion integrity, and measurable business impact. Job Summary We are seeking a high-performance Senior Media Buyer to own and scale our paid acquisition efforts. This role is designed for a strategic thinker who thrives on data-driven decision-making and has a proven track record of managing significant budgets to achieve aggressive ROAS targets. You will be responsible for the full lifecycle of our campaigns—from initial strategy and technical setup to creative iteration and scaling—ensuring every dollar spent contributes to sustainable, long-term growth. Key Responsibilities Design, launch, and manage multi-channel paid media campaigns across platforms like Meta, Google, and TikTok. Monitor account performance daily to optimize bids, budgets, and targeting for maximum efficiency. Lead the creative strategy process by analyzing performance data and providing actionable insights for the content team. Conduct rigorous A/B testing on ad copy, landing pages, and creative assets to identify winning formulas. Scale accounts profitably while maintaining strict adherence to client KPIs and growth objectives. Provide detailed reporting and analysis to leadership, translating complex data into clear strategic recommendations. Requirements 4+ years of professional experience in performance media buying with a focus on D2C or lead generation. Proven track record of managing monthly spends of $100k+ while meeting or exceeding ROI/ROAS goals. Deep technical expertise in Facebook Ads Manager, Google Ads, and emerging social platforms. Advanced analytical skills with the ability to navigate attribution nuances and data tracking challenges. Strong understanding of the creative side of advertising; you know what makes a thumb-stopping ad. Excellent communication skills and the ability to work autonomously in a fast-paced environment. Experience with specialized tracking and attribution tools (e.g., Triple Whale, Hyros). Background in copywriting or basic graphic design/video editing. Experience managing international campaigns across diverse markets. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: United Arab Emirates About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a high-energy, results-driven Sales Development Representative to join our growing team. This is not a traditional entry-level prospecting role; we are seeking a professional who can not only identify opportunities but possesses the tactical skill to navigate complex conversations and drive prospects toward a firm commitment. If you are a persuasive communicator with a "closer" mentality, you will play a pivotal role in fueling our revenue engine and expanding our market footprint. Key Responsibilities Strategically outbound to high-value prospects via cold calling, email sequencing, and social selling. Qualify inbound leads with speed and precision to ensure a healthy sales pipeline. Conduct high-level discovery sessions to understand prospect pain points and business objectives. Master the art of the "mini-close"—securing firm next steps and managing objections with poise. Collaborate closely with Account Executives to ensure a seamless handoff and high conversion rates. Maintain meticulous records in the CRM to track activity, follow-ups, and lead status. Requirements Proven track record in a sales role with a heavy emphasis on closing and negotiation. Exceptional verbal and written communication skills with the ability to command a conversation. Highly resilient mindset with the discipline to maintain high activity levels daily. Strong organizational skills and the ability to manage a high volume of leads simultaneously. A competitive spirit and a deep desire to exceed performance quotas. Prior experience in a SaaS or high-growth technology environment. Proficiency with modern sales stacks (CRM, LinkedIn Sales Navigator, etc.). Experience selling to B2B decision-makers and C-suite executives. Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: Romania; Bosnia and Herzegovina; Slovakia; North Macedonia; Bulgaria; Serbia About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms across industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. This means you work closely with internal teams, contribute to meaningful projects, and have real opportunities for career growth. Role Type: Full-time Engagement: Independent Contractor Job Summary We are seeking a versatile and strategic Product Manager to join our growing team. In this role, you will act as the bridge between customer needs, business goals, and technical execution. You will have the opportunity to shape the product roadmap and drive meaningful impact by delivering solutions that solve real-world problems. This is an ideal position for a proactive problem-solver who thrives in a fast-paced, remote environment and is passionate about building seamless user experiences. Key Responsibilities Define and execute the product vision, strategy, and roadmap in alignment with company goals. Conduct market research and user interviews to identify pain points and translate them into actionable requirements. Collaborate closely with engineering, design, and marketing teams to ensure high-quality, timely product delivery. Author clear, concise user stories, PRDs, and acceptance criteria. Analyze product metrics and user feedback to iterate on features and drive continuous improvement. Manage the product backlog, prioritizing tasks based on business value and technical feasibility. Requirements 3+ years of experience in product management, preferably within a SaaS or digital product environment. Strong analytical skills with the ability to use data to back up assumptions and recommendations. Exceptional communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders. Proven track record of managing the end-to-end product lifecycle from discovery to launch. Experience working in an Agile/Scrum development environment. High level of autonomy and the ability to thrive in a remote-first culture. Technical background or experience working directly with API-driven products. Experience with product analytics tools such as Mixpanel, Amplitude, or Pendo. Prior experience working in a high-growth startup environment. Familiarity with UI/UX design principles and wireframing tools. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Colombia; Mexico; Argentina; Brazil; Costa Rica; Chile About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms across industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. This means you work closely with internal teams, contribute to meaningful projects, and have real opportunities for career growth. Role Type: Full-time Engagement: Independent Contractor Job Summary We are seeking a strategic and execution-oriented Product Manager to lead the development and evolution of our core product offerings. In this role, you will sit at the intersection of business, technology, and user experience, transforming high-level vision into actionable roadmaps that solve real-world problems. This is an opportunity to join a high-growth team where your decisions directly impact the company’s trajectory and the value delivered to our global customer base. Key Responsibilities Define and communicate the product vision, strategy, and roadmap based on market research and customer insights. Collaborate closely with engineering, design, and marketing teams to lead the full product lifecycle from discovery to launch. Translate complex user needs into clear, detailed functional requirements and user stories. Prioritize the product backlog by balancing technical debt, feature requests, and long-term strategic goals. Analyze product performance metrics and user feedback to iterate on features and drive continuous improvement. Act as the primary advocate for the customer, ensuring every feature provides a seamless and intuitive experience. Requirements 3+ years of experience in Product Management, preferably within a fast-paced technology or SaaS environment. Proven track record of shipping successful products and managing entire product lifecycles. Strong analytical skills with the ability to use data to justify decisions and measure success. Excellent communication and stakeholder management skills; ability to bridge the gap between technical and nontechnical teams. A "builder" mindset with a bias toward action and a passion for solving complex problems. Bachelor’s degree in Business, Computer Science, Engineering, or a related field. Experience with Agile/Scrum methodologies and PM tools like Jira or Linear. Technical background or experience working directly with APIs and data architecture. Experience in UI/UX design principles and wireframing. Advanced degree (MBA or MS) is a plus. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Remote - U.S. About Airship Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more. Airship’s no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships. We invite you to be part of our journey in building products and delivering services that touch millions of customers around the world every day. To learn more about us, visit www.airship.com , read our blog or follow us on LinkedIn. About the Role You will be a net-new logo hunter responsible for landing high-value enterprise accounts across retail, travel & hospitality, media & entertainment, and finance & insurance. Your mission is to build deep, multi-threaded relationships, craft compelling business cases, and land and close deals in the $150K to $200K ARR range. You will consult with prospects on how to lead with mobile and win across every channel, showing them what's possible with Airship's AI-powered, mobile-first customer experience platform. Airship's customers see real, measurable results: 35% growth in mobile wallet adoption, 30x higher response rates, and 6.5x lifts in registration. You'll bring those stories to every conversation. This is a role for someone who thrives in longer sales cycles, builds trust across multiple stakeholders, and lands deals with Year 2 expansion already in mind. You will be supported by a dedicated BDR team and Solutions Consultants to help you prospect, build pipeline, and bring deals across the finish line. What You'll Do* Own the full sales cycle for net-new enterprise accounts, from prospecting through close, across geographic, vertical, and named-account territories. Build multi-threaded relationships across marketing, product, and digital teams at target accounts. Establish champions, executive sponsors, and secondary contacts to keep deals moving through procurement cycles. Engineer business cases that translate mobile engagement metrics (DAU, activation rate, retention, LTV) into financial outcomes that resonate with CFOs and VPs. Lead consultative discovery by diagnosing where a prospect's app experience is underperforming before walking into a demo. Start with "what does success look like for your mobile program?" and show how Airship's no-code platform lets their team build, test, and deploy experiences in minutes. Collaborate closely with BDRs and Solutions Consultants , providing clear ICP guidance, messaging direction, and feedback loops to maximize pipeline generation. Set up accounts for long-term growth by establishing usage metrics and success benchmarks at close that create natural expansion conversations. Partner with the Customer Success team on strategic handoffs. Use AI tools for prospecting, pipeline management, and account research to work smarter and stay ahead of the market. Articulate the value of Airship's AI agents, including how they accelerate campaign creation, generate strategy recommendations, and build no-code app and web experiences, to both technical and non-technical buyers. Stay sharp on the competitive landscape and develop vertical fluency in at least one target industry so you can benchmark prospects against industry norms from the first conversation. Duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time; or the scope of the job may change as necessitated by business demands. Responsibilities may be amended at any time at the sole discretion of the Employer. What We're Looking For 4+ years of enterprise SaaS sales experience with demonstrated closes in the $100K to $250K ARR range. A proven track record of building pipeline from scratch and closing net-new logo deals. You have carried and hit new business quota, not just expanded existing accounts. Experience managing mixed territories (geographic, vertical, and named accounts) and the ability to segment and prioritize independently. Strong business case and ROI storytelling skills. You can partner with Solutions Consultants and Customer Success Managers to build value and financial narratives, not just feature-benefit slides. A consultative, diagnostics-first selling style. You ask the right questions before pitching. Comfort with longer, complex sales cycles that require patience, persistence, and relationship depth. We'd Be Delighted If You Also Have Experience selling in MarTech, mobile, CRM, or customer engagement platforms. Familiarity with the mobile or app ecosystem, including push notifications, in-app messaging, and mobile lifecycle engagement. Prior experience in one or more of our target verticals: retail, travel & hospitality, media & entertainment, or finance & insurance. Cross-sell or account management exposure, with an understanding of post-sale motions, expansion signals, and what a great customer handoff looks like. Work Location & Travel Requirements Airship’s ‘Digital First’ approach to work means that for the majority of our roles, work can be performed remotely, either some or most of the time. Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones. Some roles may require that employees perform their work from a specific location to support business activities, and/or be within proximity to an Airship office location or customer or partner locations, while other roles can be performed 100% remotely. This position is fully remote and may require up to 15% travel based on business needs or as requested by your manager. Compensation The starting On-Target Earnings (OTE) range for this position is $280,000 to $320,000 USD per year, reflecting a 50/50 base salary and variable compensation structure. This is a good faith estimate of the compensation we reasonably expect to pay for this position upon hire. Actual starting pay may vary based on factors such as relevant skills, work experience, market demands, and location. All offers include stock options so employees have the opportunity to benefit from Airship’s success. Benefits & Perks Competitive medical, dental, and vision insurance options for you and your dependents Flexible time off, company paid holidays, paid parental leave, and paid volunteer time off Support for your overall wellbeing with mental health and wellness resources Employer-subsidized life insurance as well as short-term and long-term disability A digital-first work environment and a monthly stipend to support remote work Mentorship and growth opportunities to build skills and accelerate professional development And more! We use artificial intelligence tools in our recruitment process as decision-support tools only. Airship's People Operations team reviews all AI-generated scores and recommendations before making any hiring determination. No applicant is rejected solely on the basis of an AI-generated output. Depending on your location, you may have the right to request human review of any AI-assisted employment decision or to opt out of AI evaluation. To make a request or learn more about how we use AI in hiring, contact privacy@airship.com or visit airship.com/legal . California residents can view the CCPA disclosure notice here . ** Please Note: To ensure the security of your personal information, Airship will only contact candidates through email addresses ending with “@airship.com”. Hiring Commitment Airship is committed to fostering a diverse work environment and providing equal employment opportunities to all applicants and employees. We welcome your application and our hiring and employment decisions are made irrespective of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. In alignment with our commitment to equal opportunity, Airship will consider for employment all qualified applicants, including those with criminal histories, in a way that adheres to the principles of fairness and the requirements of local Fair Chance laws, where applicable. By submitting this application, I affirm that the facts set forth in it are true and complete to the best of my knowledge. I understand that if I am employed, false statements, omissions, or misleading information given in my application, interview(s), or in a background check may result in dismissal.

Location: South Africa; Pakistan; Philippines; India About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a rapidly growing AI-powered software company transforming digital validation processes within the pharmaceutical, biotechnology, and medical device industries. Their platform leverages artificial intelligence and automation to dramatically reduce validation timelines and costs, helping regulated organizations accelerate innovation while maintaining compliance and quality standards. As a fast-growing scale-up, the company offers the opportunity to work on meaningful technology that directly impacts life sciences teams around the world. Job Summary We are looking for a Junior Support Engineer to join a growing engineering team supporting customers across the life sciences industry. This is an excellent opportunity for an early-career software engineer who enjoys debugging technical issues, solving customer problems, and working directly with modern web technologies. As the first point of technical support, you will investigate customer-reported issues, diagnose bugs, implement fixes, and communicate solutions clearly to customers. You’ll work closely with engineering, product, and QA teams while gaining hands-on experience across the full software stack. Key Responsibilities Quickly learn and understand the company’s Next.js, React, Node.js, and Supabase codebase. Investigate customer-reported issues and reproduce bugs within the application. Use Cursor or similar AI-powered development tools to trace errors and identify root causes. Debug front-end and back-end systems, including APIs, databases, and application logic. Implement maintainable fixes using TypeScript across the application stack. Improve edge-case handling, reliability, and overall application performance. Draft clear and professional customer emails explaining issues, resolutions, and next steps. Provide calm and empathetic support during high-pressure customer situations. Collaborate with product, QA, and engineering teams to prioritize and resolve issues. Assist with patch releases and ongoing platform improvements. Update internal documentation, runbooks, and knowledge base articles to improve future support processes. Requirements Experience developing applications using JavaScript and TypeScript. Hands-on experience with Next.js, React, Node.js, Supabase, and SQL. Strong debugging, troubleshooting, and problem-solving skills with excellent attention to detail. Ability to work independently, take ownership of issues, and drive resolutions to completion. Excellent written English communication skills and the ability to explain technical concepts to non-technical users. Comfortable communicating directly with customers and diagnosing technical issues in a professional manner. Experience using modern development workflows, version control systems, and software engineering best practices. Experience independently shipping software features or contributing to production applications is preferred. Exposure to AI-assisted development tools such as Cursor or similar coding assistants is a plus. Previous experience in technical support, customer-facing engineering roles, SaaS companies, or startup environments is advantageous. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Colombia; Mexico; Argentina; Brazil; Costa Rica; Chile About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is an AI-powered digital validation platform serving pharmaceutical, biotechnology, and medical device organizations worldwide. Their technology helps life sciences teams dramatically reduce validation costs, automate complex workflows, and accelerate compliance processes through intelligent automation and AI-driven assurance solutions. As a rapidly growing scale-up company, they are building the next generation of digital validation tools that enable teams of all sizes to work more efficiently and deliver critical projects faster. Job Summary We are seeking a Junior Support Engineer to join a growing technical team supporting customers across the life sciences industry. This role is ideal for an early-career software engineer who enjoys debugging, problem-solving, and working directly with customers to resolve technical issues. As the first line of technical support, you will investigate customer-reported issues, diagnose bugs, implement fixes across the application stack, and communicate solutions clearly and professionally. You'll work with modern technologies including Next.js, React, Node.js, Supabase, and TypeScript while collaborating closely with product and engineering teams. This is an excellent opportunity for someone looking to grow their software engineering career while gaining hands-on experience in customer-facing technical support. Key Responsibilities Quickly learn and understand the company’s Next.js, React, Node.js, and Supabase application architecture. Investigate customer-reported issues and reproduce bugs across the platform. Use Cursor or similar AI-assisted development tools to trace errors, inspect code, and identify root causes. Write clean, maintainable TypeScript code to resolve bugs and improve application stability. Contribute fixes across both frontend and backend systems. Communicate technical solutions clearly through customer-facing emails. Help customers troubleshoot issues while maintaining professionalism and empathy during challenging situations. Collaborate with Product, QA, and Engineering teams to prioritize fixes and improve product reliability. Document common issues, solutions, and troubleshooting processes within internal knowledge bases. Assist with monitoring, testing, and continuous improvement initiatives. Requirements Basic experience with JavaScript and TypeScript development. Familiarity with modern web technologies including Next.js, React, Node.js, SQL databases, and Supabase. Strong debugging, troubleshooting, and problem-solving skills. Excellent written English communication skills with the ability to explain technical concepts clearly to customers. Comfortable communicating directly with customers and handling technical issues professionally and empathetically. Ability to work independently, take ownership of tasks, and manage priorities with minimal supervision. Strong attention to detail and a willingness to learn new technologies and tools quickly. Experience using AI-assisted development tools such as Cursor or similar IDE tools is advantageous. Previous customer support or technical support experience is preferred. Experience contributing to production applications or independently shipping software features is a plus. Understanding of software testing, troubleshooting methodologies, and root-cause analysis is beneficial. Successfully diagnose and resolve customer issues accurately and efficiently. Deliver high-quality bug fixes with minimal oversight while maintaining code quality standards. Communicate technical problems, resolutions, and next steps clearly to both customers and internal teams. Provide professional, calm, and customer-focused support, particularly during high-pressure situations. Contribute to internal documentation, runbooks, and knowledge bases to reduce recurring issues and improve team efficiency. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals