Location: San Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE FINANCIAL SERVICES TEAM
- Our financial services customers span systemically important banks, neobanks committed to building more delightful banking software (1 in 3 of the world's leading banks use Sierra!), insurers that provide protection for life’s most challenging moments, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity.
- Our financial services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle - the instant before a family learns whether they are pre-approved for a mortgage; the claustrophobic half hour after someone notices a fraudulent charge; the frustrating experience of losing a card and needing to order a new one.
- Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone.
WHAT YOU'LL DO
- Be the primary partner to your Sales counterparts helping to win deals and grow customers
- Go from first discovery to a tailored, working agent in days, not weeks, across prospects and existing customers
- Work with every team involved in the decision: CX, IT, security, procurement, and executive sponsors
- Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
- Mentor newer SEs and contribute reusable assets for your industry or team
- Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
- Go deep on your industry, the patterns, and winning motions to scale your work
WHAT YOU'LL BRING
- 4-6+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience in leading the sales process with large Enterprise customers with deal sizes ranging $500-$1M
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function
- Experience in relationship-building with prospects, including executives and technical leaders
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience
- Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it
- Experience growing accounts past initial sale
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience
EVEN BETTER...
- Experience translating code, technical logic and user requirements to product and engineering requirements
- Selling a technical AI product
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
ОфисSan Francisco, CA; US - Remote; New York, NY; Atlanta, GA
Location: NZ: Hawkes Bay (2 Bridge St)
Workplace: Hybrid
The role & impact
At Xero, we are here to supercharge small businesses by making them more efficient and connecting them with big business technology. As a Customer Experience Specialist, you will play a vital role in this mission by acting as a brand ambassador and trusted advisor, ensuring our customers—from small business owners to seasoned accountants—unlock the full value of Xero. You will provide high-quality support and guidance through a variety of channels, helping users navigate their queries quickly and efficiently.
Your work is about more than just solving problems; it is about delivering a best-in-class experience through empathy and a passion for resolution. By proactively reaching out to customers and simplifying complex information, you will help build a stronger economy and empower the community behind these businesses.
The team & how they connect
The Customer Experience team works together to provide world-class support, aiming to become trusted and efficient business advisors to Xero customers. The team supports small business owners, bookkeepers, and accountants. They collaborate effectively across all teams at Xero, working to quickly and efficiently resolve customer queries through a variety of channels.
The team is currently working on
- Engaging in proactive call campaigns to help customers achieve the best next action for their business.
- Utilising modern tools and technology, including Generative AI, to enhance the delivery of customer support.
- Managing and resolving customer cases using platforms like Salesforce to ensure accurate data capture.
- Adapting to the evolving CX strategy and product landscape to support users in a high-change environment.
Where and how you can work
This team operates a hybrid working arrangement, requiring three days per week in the office. You will be able to work from home for the remaining two days. Please note, the initial training period for this role will require you to be fully in the office five days a week.
We’re looking to add Customer Experience Specialists to join our team. This is a full-time role in New Zealand (40 hours per week), and you’ll work one of the following schedules:
- Sunday through Thursday
- Tuesday through Saturday
Each shift is 8 hours, and shifts fall between 7am and 8pm. The anticipated start date is Feb 2027.
Here are some of the things we are looking for
- You bring experience from a service environment where you have successfully worked towards service levels and quality targets.
- Your communication style is clear, concise, and authentic, whether you are writing an email or speaking on the phone.
- You possess the confidence to make proactive outbound calls and the initiative to self-manage your daily tasks.
- A growth mindset and a readiness to consistently learn and build knowledge are essential to your success.
- You are a committed team player who proactively assists others and builds relationships through trust.
- Proficiency with IT tools like Microsoft Office or Google Suite is required, and experience with accounting systems or case management tools is a bonus.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: NZ: Wellington: Xero One (19-23 Taranaki St)
Workplace: Hybrid
The role & impact
At Xero, we are here to supercharge small businesses by making them more efficient and connecting them with big business technology. As a Customer Experience Specialist, you will play a vital role in this mission by acting as a brand ambassador and trusted advisor, ensuring our customers—from small business owners to seasoned accountants—unlock the full value of Xero. You will provide high-quality support and guidance through a variety of channels, helping users navigate their queries quickly and efficiently.
Your work is about more than just solving problems; it is about delivering a best-in-class experience through empathy and a passion for resolution. By proactively reaching out to customers and simplifying complex information, you will help build a stronger economy and empower the community behind these businesses.
The team & how they connect
The Customer Experience team works together to provide world-class support, aiming to become trusted and efficient business advisors to Xero customers. The team supports small business owners, bookkeepers, and accountants. They collaborate effectively across all teams at Xero, working to quickly and efficiently resolve customer queries through a variety of channels.
The team is currently working on
- Engaging in proactive call campaigns to help customers achieve the best next action for their business.
- Utilising modern tools and technology, including Generative AI, to enhance the delivery of customer support.
- Managing and resolving customer cases using platforms like Salesforce to ensure accurate data capture.
- Adapting to the evolving CX strategy and product landscape to support users in a high-change environment.
Where and how you can work
This team operates a hybrid working arrangement, requiring three days per week in the office. You will be able to work from home for the remaining two days. Please note, the initial training period for this role will require you to be fully in the office five days a week.
We’re looking to add Customer Experience Specialists to join our team. This is a full-time role in New Zealand (40 hours per week), and you’ll work one of the following schedules:
- Sunday through Thursday
- Tuesday through Saturday
Each shift is 8 hours, and shifts fall between 7am and 8pm. The anticipated start date is Feb 2027.
Here are some of the things we are looking for
- You bring experience from a service environment where you have successfully worked towards service levels and quality targets.
- Your communication style is clear, concise, and authentic, whether you are writing an email or speaking on the phone.
- You possess the confidence to make proactive outbound calls and the initiative to self-manage your daily tasks.
- A growth mindset and a readiness to consistently learn and build knowledge are essential to your success.
- You are a committed team player who proactively assists others and builds relationships through trust.
- Proficiency with IT tools like Microsoft Office or Google Suite is required, and experience with accounting systems or case management tools is a bonus.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3)
Workplace: Hybrid
The role & impact
At Xero, we are here to supercharge small businesses by making them more efficient and connecting them with big business technology. As a Customer Experience Specialist, you will play a vital role in this mission by acting as a brand ambassador and trusted advisor, ensuring our customers—from small business owners to seasoned accountants—unlock the full value of Xero. You will provide high-quality support and guidance through a variety of channels, helping users navigate their queries quickly and efficiently.
Your work is about more than just solving problems; it is about delivering a best-in-class experience through empathy and a passion for resolution. By proactively reaching out to customers and simplifying complex information, you will help build a stronger economy and empower the community behind these businesses.
The team & how they connect
The Customer Experience team works together to provide world-class support, aiming to become trusted and efficient business advisors to Xero customers. The team supports small business owners, bookkeepers, and accountants. They collaborate effectively across all teams at Xero, working to quickly and efficiently resolve customer queries through a variety of channels.
The team is currently working on
- Engaging in proactive call campaigns to help customers achieve the best next action for their business.
- Utilising modern tools and technology, including Generative AI, to enhance the delivery of customer support.
- Managing and resolving customer cases using platforms like Salesforce to ensure accurate data capture.
- Adapting to the evolving CX strategy and product landscape to support users in a high-change environment.
Where and how you can work
This team operates a hybrid working arrangement, requiring three days per week in the office. You will be able to work from home for the remaining two days. Please note, the initial training period for this role will require you to be fully in the office five days a week.
We’re looking to add Customer Experience Specialists to join our team. This is a full-time role in New Zealand (40 hours per week), and you’ll work one of the following schedules:
- Sunday through Thursday
- Tuesday through Saturday
Each shift is 8 hours, and shifts fall between 7am and 8pm. The anticipated start date is Feb 2027.
Here are some of the things we are looking for
- You bring experience from a service environment where you have successfully worked towards service levels and quality targets.
- Your communication style is clear, concise, and authentic, whether you are writing an email or speaking on the phone.
- You possess the confidence to make proactive outbound calls and the initiative to self-manage your daily tasks.
- A growth mindset and a readiness to consistently learn and build knowledge are essential to your success.
- You are a committed team player who proactively assists others and builds relationships through trust.
- Proficiency with IT tools like Microsoft Office or Google Suite is required, and experience with accounting systems or case management tools is a bonus.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: San Francisco, California, United States
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
Social Media Manager
About the Team
Turing works with every major frontier AI lab and brings that depth into the enterprise. Our marketing team tells that story: the research, benchmarks and launches that show what Turing knows about building and deploying AI. We are responsible for brand and product marketing, marketing operations, field marketing, communications, and social media strategy.
The Role
This is not a scheduling job. You will own Turing's presence on LinkedIn, X, Instagram and Facebook and turn our research and point of view into content that spreads. You write the posts, build the calendar, cover the moments that matter and engage directly with the AI community. You have already written content that broke out well beyond your own following. Here, you will do it for a company that sits at the center of the AI conversation.
Why This Role Matters
The researchers, builders and enterprise leaders who shape AI decide what to pay attention to on social media, often in a single scroll. Turing has the work worth paying attention to. Your job is to make sure it lands with the right people, in a voice they trust.
Over the next 12 months, you will grow our researcher and enterprise engagement rate on X and LinkedIn, lead Turing's social presence at top industry events such as ICML and NeurIPS, respond quickly and spark conversations on top AI trends, run employee advocacy programs, and lead with a metrics-driven approach.
What You Will Own
The calendar.
Own the day-to-day content calendar across LinkedIn, X, Instagram and Facebook, from idea to published post.
The writing.
Write sharp, platform-native copy in Turing's voice that makes technical work accessible without getting it wrong.
The breakout content.
Turn research, benchmarks and launches into threads, visuals, short video and campaigns that earn reach and engagement.
The big moments.
Plan and run social for conferences such as NeurIPS, from the build-up through live coverage and follow-up.
The community.
Engage directly with researchers, customers and the wider AI community through replies, reposts with a point of view and real relationships.
The numbers.
Set goals, track performance, report on what is working and use it to sharpen the next round.
What You Will Not Own
This role is focused on social. You will not:
Own paid media or ad budgets
Run PR or press relations
Own brand design systems; our design team does, and you partner with them
Write long-form research content; our researchers do, and you make it travel
Who You Are
A breakout writer.
You have written posts that were picked up far beyond your own following, and you can show the reach they earned.
Fluent in AI.
You know the researchers, builders and companies in the AI conversation and what resonates with them.
A translator.
You can take a complex idea and make it land in one sentence, and the researcher behind it would still sign off.
Platform-native.
You know the formats, timing and culture of LinkedIn, X, Instagram and Facebook, and you never paste the same post across all four.
Data-driven.
You set goals, read the numbers and change course.
A shipper.
You publish while it matters, not after it has been polished for a week.
Minimum Qualifications
4+ years running social media for a brand, company or public figure, or an equivalent portfolio.
A track record of posts that broke out and were widely picked up. You will be asked for examples and reach numbers.
Excellent writing.
Hands-on fluency with LinkedIn, X, Instagram and Facebook.
Comfort with social analytics tools.
Preferred Qualifications
Experience marketing to technical or research audiences.
Basic design or short-form video skills.
Experience running social at conferences or live events.
Experience building social media in the AI space
Before You Apply
If your experience is mostly scheduling, reporting or community moderation, and someone else wrote the posts, this is not the right role.
If you can't point to a post that broke out and show its reach, this is not the right role.
If you need a week of approvals and a finished design before you post, this is not the right role.
For the right person, this is a chance to become the voice of an AI company the research community actually follows.
Location & Work Model
Full-time role based in the San Francisco Bay Area
Travel to major AI conferences and events, such as NeurIPS.
Reports to the SVP, Marketing.
Compensation & Benefits
Individual compensation will be determined based on job-related skills, experience, qualifications, and other relevant business considerations.
Compensation: $140,000 - $170,000 annual base salary + variable compensation, equity & additional benefits.
Application Process
Our interview process typically includes:
Introductory conversation
Interviews with the hiring manager and partner teams
Working session: we share a recent Turing release, and you bring the posts and the plan you would build around it
Reference checks
Offer
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Manager, Sales Recruiting (Americas), you'll lead recruiting for Sales across the Americas, partnering with regional Sales leaders to hire the quota-carrying and go-to-market talent that supports GitLab's revenue growth. You'll develop a team of recruiters, build hiring strategies for different Sales functions and segments, and create repeatable processes that balance speed, quality, and candidate experience. You'll also stay close to the work by recruiting for senior and specialized Sales roles when needed.
What you’ll do
Lead and develop the recruiting team supporting Sales across the Americas, using coaching, feedback, and clear development plans to build capability and accountability.
Design recruiting strategies, structured interviews, and hiring frameworks that scale across the AMER market.
Partner with Sales leaders to define talent needs, share market insights across the United States, Canada, and Latin America, and guide hiring decisions and trade-offs.
Plan recruiting capacity against headcount and quota-capacity goals, balancing hiring speed, quality, and time to ramp.
Embed diversity, equity, and inclusion into recruiting processes and hiring decisions.
Manage a personal requisition load when needed, focusing on senior and specialized roles such as front-line managers, strategic account leaders, and technical sales talent.
Use recruiting data to track team performance, identify bottlenecks, and improve hiring strategies across the Sales portfolio.
Collaborate with Sales leadership, Sales Operations, Enablement, People Business Partners, Compensation, and Finance on workforce planning and consistent candidate and stakeholder experiences.
What you’ll bring
Experience developing recruiting teams for Sales or go-to-market organizations, delivering hiring outcomes in a scaling business across the United States, Canada, and Latin America.
Ability to build trust with senior Sales leaders while staying hands-on with recruiting.
Experience building scalable recruiting processes across different Sales roles and segments.
Ability to use recruiting data to guide strategy, identify gaps, and explain outcomes to stakeholders.
Experience sourcing, engaging, and closing passive candidates for quota-carrying, specialized, and senior Sales roles, including conversations about variable compensation and on-target earnings.
Ability to navigate ambiguity, solve problems quickly, and maintain a thoughtful candidate experience.
A collaborative leadership approach grounded in self-awareness, openness to feedback, and investment in team growth, with experience working remotely across time zones.
A demonstrated commitment to inclusive hiring and equitable recruiting practices. Relevant experience may come from a range of professional backgrounds and transferable skills.
About the team
Our Sales Recruiting team is a globally distributed group of recruiters and talent acquisition professionals who partner with Sales leaders around the world. We work remote-first and asynchronously, with a focus on clear processes, honest conversations with candidates, and hiring decisions grounded in data. The team moves quickly, shares what works, and values transparency, ownership, and learning from each other while maintaining a high bar for hiring quality and candidate experience.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$104,800
—
$176,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Australia; Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Manager, Sales Recruiting (APJ), you'll lead GitLab's Sales recruiting across the APJ region, partnering with regional Sales leaders to hire the quota-carrying and go-to-market talent that supports GitLab's growth. You'll build hiring strategies that reflect each market's nuances, business cultures, and candidate expectations while developing a team of recruiters. Your focus will be on making hiring repeatable across markets, providing a clear and thoughtful candidate experience, and helping business partners make informed hiring decisions. You'll also stay close to the work by recruiting for senior and specialized Sales roles when needed.
What you'll do
Lead and develop recruiters supporting a variety of sales roles, using coaching, feedback, and clear development plans to build capability and accountability.
Design recruiting strategies, structured interviews, and hiring frameworks that scale across APJ markets while reflecting local requirements.
Advise APJ Sales leaders on talent needs, market insights, and hiring trade-offs across markets such as Australia, India, Japan, Singapore, and Korea.
Navigate differences in compensation norms, notice periods, employment models, and candidate expectations with Legal, Compensation, and People partners.
Embed diversity, equity, and inclusion into recruiting processes and hiring decisions.
Manage a personal requisition load when needed, focusing on senior and specialized Sales roles such as country leaders, front-line managers, and technical sales talent.
Use recruiting data to track team performance, identify bottlenecks, and improve hiring strategies and candidate experience across the APJ Sales portfolio.
Partner with Sales Leadership, Sales Operations, Enablement, People Business Partners, Compensation, and Finance on workforce planning and coordinated candidate and stakeholder experiences.
What you'll bring
Experience developing recruiting teams for Sales or go-to-market organizations, delivering hiring outcomes across multiple APJ countries in a fast-scaling environment.
Ability to earn trust with senior Sales leaders while remaining hands-on with recruiting and advising on hiring decisions.
A systems-thinking approach to building scalable recruiting processes across varied Sales roles and local market requirements.
Ability to use data and analytics to shape recruiting strategy, identify gaps, and communicate impact to stakeholders.
Experience sourcing, engaging, and closing passive candidates for quota-carrying, specialized, and senior Sales roles, including discussing variable compensation and on-target earnings across markets.
Ability to solve problems in fast-moving, ambiguous environments while maintaining a thoughtful candidate experience.
Ability to collaborate across time zones in a remote-first, globally distributed team and apply equitable recruiting practices.
Multilingual ability or recruiting experience in Japan, India, or other APJ markets is a plus. We welcome diverse backgrounds and transferable skills relevant to this work.
About the team
Our Sales Recruiting team is a globally distributed group of recruiters and talent acquisition professionals who partner with Sales leaders around the world. We work remote-first and asynchronously, with a focus on clear processes, honest conversations with candidates, and hiring decisions grounded in data. The team moves quickly, shares what works, and values transparency, ownership, and learning from each other while maintaining a high bar for hiring quality and candidate experience.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
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Location: Arkansas
Workplace: Remote
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
As a Regional Sales Lead (Arkansas) at Halter, you will lead a team of Territory Managers on the front lines of transforming livestock management across the U.S. This is a deeply hands-on role: you’ll spend most of your time in the field coaching reps, joining customer conversations, and removing barriers to their success.
You’ll shape regional performance, uphold rigorous pipeline and Salesforce standards, and ensure your team executes with consistency and excellence. We’re looking for a leader who brings energy, high standards, and a strong sense of culture. Someone who cares about people, thrives in fast growth, and can operate equally well in strategy discussions and day-to-day execution.
This role will cover the Arkansas region. Candidates are expected to travel as apart of the role.
WHAT YOU’LL DO
- Lead, coach & develop Territory Managers through frequent in-field work (~60% travel), ongoing feedback, role-plays, and hands-on sales training to ensure strong execution and skill development.
- Own regional revenue performance by driving consistent activity, supporting both new sales and account expansion, and ensuring TMs meet input and output targets.
- Maintain world-class Salesforce hygiene & forecasting, reviewing pipelines weekly, ensuring accurate data, and acting as deal support on structure, escalations, and critical opportunities.
- Serve as the regional voice - surfacing customer insights, product feedback, and operational issues to Product, Engineering, Marketing, Customer teams, and broader leadership.
- Localize national strategy into regional execution plans, run lightweight team rhythms (1:1s, check-ins), and align closely with U.S. commercial leadership on performance and priorities.
- Recruit and develop high-performing talent, helping scale Territory Manager teams as Halter grows rapidly across the U.S.
WHAT YOU’LL BRING
- Strong Frontline Sales Leadership: Experience leading and developing field sales reps, ideally in high-growth or high-velocity environments, with a track record of coaching reps to consistently improve performance.
- Hands-On, Field-First Mindset: Comfortable spending the majority of your time on the road - joining customer visits, modeling best practices, and staying deeply connected to real-world customer challenges.
- Expertise in Sales Process & Methodology: Proficiency in modern sales practices (e.g., consultative/challenger sales models, role-plays, discovery techniques) and the ability to coach Territory Managers to master them.
- Pipeline, Salesforce, & Forecasting Discipline: Strong operational rigor with CRM hygiene, pipeline management, input metrics, and forecasting accuracy - especially important in a hardware + software environment.
- Direct, Supportive People Leadership: A leadership style built on clarity, accountability, empathy, and high support - someone who cares deeply, sets high expectations, and builds strong team culture.
- Comfort With Ambiguity & Fast Growth: Thrives in dynamic, evolving environments; adaptable, resourceful, and motivated by building systems, processes, and habits in a rapidly scaling U.S. business.
OUR BENEFITS
- Employee Stock Ownership Plan (ESOP): Own a part of Halter and share in our growth and success
- 401(k): 100% match on the first 3% contributed, plus 50% match on the next 2% (up to a 4% employer match), with immediate vesting
- Comprehensive health benefits: Medical, dental, and vision coverage starting the first day of the month after you join (with most premiums covered, including 100% of employee-only health premiums on select plans)
- Employee Assistance Program (EAP) & paid wellness leave: Access confidential support through JustWorks plus 3 paid wellness days per year
- Personal growth fund: $750 USD per year to support learning, development, or personal growth goals
- Unlimited PTO: Take time off when you need it—no accrual required, available from day one
- Parental leave: 16 weeks paid leave for birthing parents and 8 weeks paid leave for non-birthing parents
- Onboarding travel to New Zealand: Fly to NZ for onboarding at Halter HQ in Auckland—meet the team, visit a test farm, and immerse yourself in all things Halter
The annual OTE salary range for this role is $200,000 - $225,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Halter and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Arizona_Remote
Position Overview
The Payroll Manager leads the payroll team and is responsible for the accurate and timely execution of end-to-end payroll operations across multiple pay groups in the United States and Canada, including union and prevailing wage employees. This role manages, develops, and coaches payroll team members while serving as a subject matter expert in payroll processing, compliance, and systems, ensuring adherence to all applicable U.S. federal, state, and local regulations, Canadian federal and provincial requirements, collective bargaining agreements, and prevailing wage laws. The Payroll Manager works cross-functionally with HR, Finance, and IT to improve process efficiency, maintain strong internal controls, and deliver a high-quality employee experience.
Key Responsibilities
Team Leadership
Lead, coach, and develop a team of payroll professionals supporting U.S. and Canadian payroll operations.
Set clear goals and priorities, assign and balance workload, and hold the team accountable for accuracy, timeliness, and service quality.
Conduct regular one-on-ones, provide ongoing feedback, and manage performance, development, and career growth for direct reports.
Participate in hiring, onboarding, and training to build team capability, cross-training, and backup coverage.
Foster a collaborative, inclusive, and continuous improvement culture within the team.
Payroll Processing & Operations
Oversee full cycle payroll processing for U.S. and Canadian employee populations across multiple pay groups, including union and prevailing wage employees.
Maintain payroll calendars, deadlines, and funding processes to ensure timely and accurate payroll execution.
Review and validate payroll data including earnings, deductions, taxes, and garnishments prior to final submission.
Process off-cycle payments, adjustments, and corrections as needed.
Compliance & Risk Management
Ensure compliance with all applicable U.S. federal, state, and local wage and hour laws, including FLSA and final pay requirements, as well as Canadian federal and provincial employment standards and payroll legislation.
Ensure accurate administration of Canadian statutory deductions and remittances, including CPP/QPP, EI, QPIP, and federal and provincial income taxes, as well as timely issuance of Records of Employment (ROEs).
Interpret and apply pay rules in accordance with company policies and collective bargaining agreements, including negotiated wage rates, premiums, overtime, and differentials.
Ensure compliance with federal and state prevailing wage requirements, including Davis-Bacon and related acts, accurate wage and fringe benefit determinations, and timely certified payroll reporting.
Administer union dues, fees, and remittances, and partner with HR and Labor Relations to implement payroll changes resulting from collective bargaining agreements.
Maintain audit readiness through proper documentation, controls, and adherence to internal audit and SOX requirements.
Stay current on regulatory changes and assess impact to payroll processes.
Systems & Process Improvement
Serve as subject matter expert for Workday including configuration support, testing, and issue resolution.
Identify opportunities for process improvement and automation to increase efficiency and reduce risk.
Develop, document, and maintain payroll procedures and standard operating processes.
Data, Reporting & Reconciliation
Perform payroll reconciliations, including variance analysis and general ledgers.
Generate and analyze payroll reports to identify discrepancies, trends, and areas of risk.
Support U.S. and Canadian year-end activities, including W-2, T4, and RL-1 processing, tax filings, and audit requirements.
Cross-Functional Collaboration
Collaborate with HRIS and IT on system integrations and data integrity.
Act as an escalation point for complex payroll issues and inquiries.
Resolve complex payroll discrepancies with a high level of accuracy and responsiveness.
Communicate payroll-related updates, impacts, or issues clearly to employees and stakeholders.
Governance & Controls
Execute and monitor payroll controls, including approvals, audit trails, and segregation of duties
Support internal and external audits by providing documentation and responding to audit requests
Identify and mitigate payroll risks, proactively addressing gaps in processes or controls
Maintain payroll-related business processes, security roles, and integrations.
Monitor inbound and outbound integrations to ensure data accuracy and system stability.
Qualifications
Bachelor's degree in Accounting, Finance, Human Resources, or a related field, or equivalent work experience.
6+ years of payroll experience, including full cycle payroll processing in a multi-state U.S. and multi-province Canadian environment.
3+ years of hands-on Workday Payroll experience, including payroll processing, configuration, testing, and reporting.
1-3 years of people leadership experience, including managing, coaching, and developing payroll team members.
Strong knowledge of U.S. federal, state, and local and Canadian federal and provincial payroll laws and regulations.
Proven ability to manage complex Payroll scenarios with a high degree of accuracy and attention to detail.
Strong analytical, problem-solving, and organizational skills.
Experience processing payroll for union populations is preferred.
Experience with prevailing wage requirements and compliance is preferred.
Experience supporting payroll in a SOX-controlled environment
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: NY_Manhattan_Office
Who we are…
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
Position Overview:
Plan – with Product and Engineering to create aligned roadmap and backlogs, understand/manage input, throughput, and capacity.
Execute – with the team to deliver the committed projects, on time within budget with quality, help manage changes/disruptions to the team, partner with other managers/teams adhering to best practices, process and audit constraints.
Communicate – keep both stakeholders and team informed on status, issues and risks.
Grow – coach and develop team, identify and work to close talent/resource gaps, identify and work to introduce new technologies to our solutions.
Guide team development efforts towards successful project delivery.
Provide hands-on technical leadership to teammates through delivery of quality solutions to technical problems.
Maintain high standards of software quality within the team by establishing good practices and habits.
Assist in the collection and documentation of user's requirements, development of user stories, estimates and work plans.
Participate in peer-reviews of solution designs and related code.
Provide guidance on resolving technical and application problems.
Assess opportunities for application and process improvement and prepare documentation of rationale to share with regional R&D Director, team members and other affected parties.
Adhere to high-quality development principles while delivering solutions on-time and on-budget.
Analyze system specifications and translate system requirements to task specifications for less experienced software engineers.
Participate in agile estimations, planning, daily ceremonies and retrospectives to drive continuous improvement in team and personal performance.
Deliver maximum value to the customer, ensuring that all involved have the resources they need, are communicating well, and are shielded from distractions and interruptions.
Responsible for keeping time goals clear and visible to teams. Facilitate daily stand-ups “check-ins”, Planning, Showcases and Retrospectives.
Coach teams to victory by guiding effective ways to communicate project visions, that inspires team to achieve.
Ensure time management and recording is completed on-time (weekly) and is accurate.
Participate in performance & salary review sessions.
Manage conflicts within the team and reach out for support where appropriate.
1 on 1 catch ups with team members to provide opportunity for bi-directional feedback.
Qualifications
10+ years of experience in commercial enterprise software delivery.
3+ years of hands-on cloud technology experience. (Azure preferred, AWS).
Good Knowledge & experience with cloud security, cybersecurity practices, compliance, data privacy & security protocols & practices.
Complete understanding of all phases of application development and the use of AGILE methodologies.
BA/BS or advanced degree in Business, Computer Science or equivalent preferred but not required.
Deep technical expertise in core technologies (C#, .Net, Java, Python) and proven experience in key delivery areas (Back-office, Artificial intelligence, IOT, security and integration).
Good day to day planning, resource management and time management skills
Good communication skills to be able to discuss issues with software engineers and all levels of management.
Establish oneself as a credible source for guidance on organizational standards and norms.
Demonstrate the courage to say "no" when necessary and provide thoughtful reasoning on why.
Synthesize information, experience, and various inputs to determine the best course of action for teams and units.
Optimize and integrate large-scale systems to continually improve quality and service.
Hold others accountable for meeting customer needs.
Encourage others to seek perspectives from impacted stakeholders.
To collaborate/communicate with both technical and business stakeholders.
Strong analytical skills and attention to detail.
Willingness and ability to coach and mentor less experienced engineering staff.
Improved efficiency and effectiveness of Verra Mobility products and services.
Improved quality of deliverables to both internal and external clients.
Projects delivered on time and within estimated budgets.
Successful completion of the Nlets fingerprinting background assessment.
Must be okay with commuting 2-3 days into our New York City, NY office
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: Remote
Workplace: Remote
ABOUT BUFFER
We create social media and brand-building software for small businesses, creators, and individuals. Our mission is to provide essential tools to help small businesses get off the ground and grow. Through exceptional customer service and uplifting content, we help our customers believe they can succeed and do good along the way.
Buffer is a fully distributed team, and we’ve always aimed to do things a little differently. Since the early days, we’ve focused on building one of the most unique and fulfilling workplaces by rethinking a lot of traditional practices. We also default to transparency, so you can read all about our metrics, and our successes and failures along the way on our Transparency Dashboard https://buffer.com/open.
We're united by Buffer's values https://buffer.com/about#values, and we hire and work from all over the world. We strive to create a diverse and inclusive work environment, and we are building a culture where underrepresented groups are welcome and can flourish. Please note that we do travel to work together in person once or twice per year, and those events are highly encouraged to build deeper connections among our small team.
As you get to know Buffer and consider joining the journey, you can learn more about Buffer on our Journey https://buffer.com/journey page. Still curious to learn more about the experience on the Buffer team? Feel free to read more from Kirsti https://buffer.com/resources/first-30-days-buffer/ and Sabreen https://buffer.com/resources/joined-3-days-before-the-retreat/ as they share their first experiences with Buffer, as well as from Hailley https://buffer.com/resources/8-years-at-buffer/, who captured why she still calls Buffer home after 8+ years.
While unusual at Buffer, we're looking for folks in a specific timezone range. This role is currently open to candidates based between UTC-3 and UTC+3. That gives you overlap with our current security engineer in Sri Lanka and most of our Engineering team, and lets the two of you share incident coverage so neither of you has to work through the night.
ABOUT THE ROLE
We're hiring a hands-on security engineer to be the tech lead for Buffer's Security team. You'll work alongside Adnan https://www.linkedin.com/in/adnanissadeen/, who has carried security at Buffer for years. Together, you’ll own security and compliance for a 15-year-old profitable company that is rebuilding itself around AI.
Two things make this the right moment. Buffer’s product surface is growing: in May, we launched a public GraphQL API with an MCP server and CLI. More than 35,000 organizations have connected an AI tool to Buffer, and we are planning to build a plugin ecosystem on top. Internally, we're becoming an AI-native organization: MCPs on our Claude Team plan, custom connectors, internal tools, and Roo, our own internal agent. We're small and lean, with few processes, and we run on trust around access and permissions. We don't want to lose that, but the surface now grows faster than one person can cover.
That means the usual security playbook won't work here. We don't buy enterprise plans for every tool, and we don't make people justify every access request. You’ll make the secure path the easy path to follow.
Your role will be to set the direction for security at Buffer and to do much of the work yourself. You'll decide which open security problems to address first, write code to fix some of them, and lead incidents when they happen. We're looking for an enabler and a team player, not a gatekeeper. This is a generalist role by design.
WHO YOU’LL WORK WITH
You’ll report to Miguel, https://www.linkedin.com/in/migueldavid/ Engineering Manager for the Infrastructure and Security teams.
Day-to-day, the Security team is you, Adnan, and Miguel. Adnan knows how everything at Buffer fits together and where the sharp edges are. Together, you’ll own planned security work as well as the work that keeps the lights on: the security inbox, requests from other teams, maintenance, and chores. You’ll lead the team’s direction and standards.
You will also work closely with product engineering teams to ensure that what we build meets a strong security bar. That means collaborating on tech spec reviews and growing the group of security champions across the teams.
Your peers from our Advocacy (customer support) and People teams will rely on you to support them with security and compliance needs that come up in their work, from customer security questions to vendor reviews and policy.
WHAT YOU’LL BE WORKING ON
- 🧭 Lead security at Buffer. Define the strategy and roadmap, set priorities, drive execution, and change how we work where it matters. If you see a problem outside your lane, say so and drive the fix.
- 🧰 Build. Identify the problem, define the solution, then build it with Adnan: tooling, automation, processes.
- 🔁 Put security in the development loop. Check on every PR, threat modeling in tech specs, dependency, secrets, and supply chain hygiene, and review steps that hold up as more of our code is written with AI agents.
- 🔐 Advance operational security. Secure our day-to-day operations to meet industry-wide standards while maintaining the flexibility afforded by Buffer’s high-trust environment.
- 💡 Keep the lights on. Security inbox, requests from other teams, maintenance and chores, shared with Adnan. Much of this is manual today, and we’d love you to automate what you can.
- 🚨 Lead incidents and take part in our engineering-wide on-call rotation. Set the standard for how we run a security incident, then hold the team to it. Run tabletops with the rest of Engineering, and ensure the gaps are fixed.
- 🤖 Secure the AI surface. Threat-model what we’re building, from agents with tool access to connectors and in-product AI, and set guardrails so Buffer can move fast on AI without guessing.
- 🐛 Run vulnerability disclosure. Triage reports from outside researchers, fix or route the real ones, and decide how the program grows.
- 🤝 Own compliance and customer trust. SOC 2 and Meta platform compliance are the big ones today. We want them to make Buffer safer, not only to pass audits, but also to automate evidence where you can. Security questionnaires reach us through Advocacy. Help answer them, and build what lets customers find answers on their own (a Trust Center, for example).
HELPFUL SKILLS AND EXPERIENCE
- You’ve been the senior security person somewhere without a CISO above you. You know what it means to set direction without a mandate and earn it through work.
- You have hands-on application and API security depth in a multi-tenant SaaS, ideally one with a public API: authorization models, OAuth and OIDC, session and auth flows, IDOR and SSRF, and threat modeling. You've found these bugs and fixed them, not only reported them.
- You write code. You can read and change a TypeScript codebase well enough to ship a fix and review someone else’s (legacy PHP and Python show up more rarely, too).
- You’ve led security incidents end-to-end, including the writing of status updates, customer comms, and postmortems that people act on.
- You’ve worked with AWS, Kubernetes, and Cloudflare, or similar, enough to reason about infrastructure risk with an infrastructure team. You don’t need to run it.
- You’ve run a SOC 2 or similar program, or worked closely with one, and you’d rather automate evidence collection than do it by hand.
- You've run or triaged a vulnerability disclosure or bug bounty program, and you can tell a real report from noise quickly.
- You have strong opinions, and you can hold them loosely. You are comfortable disagreeing with a senior engineer’s design, and working together to find the best solution (sometimes changing your mind when their argument is better).
- You’re fluent with modern AI tools, and you use them to multiply your output and your team’s. You’ve thought hard about securing systems that use them.
- You thrive in remote, async environments, and you follow through. You're clear in your thinking and generous with context, and you close the loop on what you commit to. Most of your influence here will be written.
- Bonus points if you’re already a Buffer user or familiar with social media management tools.
OUR TECH STACK
- Product. Node.js (TypeScript) across most services in a monorepo, backed by MongoDB; a REST API and PHP being retired for legacy services. iOS and Android apps. A public GraphQL API, MCP server, CLI, and connectors.
- Infrastructure. AWS (EKS, IAM, SQS, S3, CloudFront), Terraform, ArgoCD, GitHub Actions, Cloudflare (WAF, Zero Trust, Workers, DNS).
- Security and compliance. Vanta for SOC 2, Dependabot, gitleaks, AWS GuardDuty, Cloudflare WAF and Zero Trust, Action1 for device management, 1Password, and Google Workspace as the identity layer.
- Observability and incidents. Datadog, Sentry, incident.io http://incident.io, and PagerDuty.
- AI. Claude Team across the company, internal agents and MCP servers built in-house, in-product AI features.
APPLY FOR THE JOB
Do you believe you're a fit for this role and want to join the Buffer team? We'd love to hear about you!
Here's what our hiring process looks like:
1. Application. A short form with your CV, LinkedIn, a few yes/no questions, and an example of your writing.
2. Questionnaire. If there’s a match, we’ll email you a short set of questions to learn a bit more about you!
3. Interview process: Meet with several teammates across a few Zoom calls, starting with Miguel https://www.linkedin.com/in/migueldavid/, Engineering Manager for Infrastructure and Security, and the hiring manager for this role, and then a handful of other Buffer teammates and peers.
4. Take-home exercise. During our interview process, we'll ask you to do an asynchronous task so we can see your work in practice and discuss it live.
5. Meet the CEO. Get to know Joel https://www.linkedin.com/in/joelgascoigne/, our Founder CEO.
6. Collaboration period. Two paid days working with the team on a real project, so that we can each see what it's like to work together.
PRIVACY POLICY
By submitting the application, you consent to Buffer collecting and processing your personal data for recruiting purposes. Find more details in our Privacy Policy https://buffer.notion.site/Privacy-Policy-for-Applicants-230a7f5a00fd80e48478f09171d18a24?pvs=143.
Location: Redwood City, CA, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
Our Mission
: Simplify and accelerate how Boxers bring applications to life. We provide a unified platform for configuring, deploying, and running Box services seamlessly, securely, reliably, and efficiently across optimal regions worldwide.
Our team owns
Box's Platform as a Service (PaaS)
based on Kubernetes. With Box being an early adopter, supporter, and contributor of Kubernetes, you will work for the company that introduced
kubectl
,
kube-state-metrics
,
kube-applier
, and
kube-exec-controller
to the open-source community. Every team and service at Box relies on our platform and we are looking for a leader for this team. This is where you come in!
We are looking for a Software Engineer to join our Kubernetes Platform Team. In this role, you will design, build, and operate scalable, reliable, and secure Kubernetes-based infrastructure that enables product teams to deploy and run applications efficiently. You will work on core platform services, improve developer experience, and contribute to the long-term evolution of our cloud-native platform. This role requires strong backend engineering skills, deep knowledge of Kubernetes and cloud-native technologies, and the ability to work independently on complex technical problems.
WHAT YOU'LL DO
Design, develop, and maintain Kubernetes platform components and services (e.g., clusters, operators, controllers, admission webhooks).
Build and operate scalable, highly available Kubernetes environments in hybrid cloud infrastructure.
Develop internal platform tools and APIs to improve developer productivity and self-service capabilities.
Implement best practices for reliability, security, observability, and cost optimization across the Kubernetes platform.
Collaborate with application and security teams to understand requirements and provide platform solutions.
Troubleshoot complex production issues related to Kubernetes, networking, storage, and distributed systems.
Automate infrastructure provisioning and lifecycle management using Infrastructure as Code terraform.
Contribute to technical design reviews, architecture discussions, and platform roadmaps.
Mentor early-career engineers and provide technical guidance within the team.
Stay current with Kubernetes ecosystem trends, CNCF projects, and cloud-native best practices.
Participate in our on-call rotation, available at all times while on-call to help respond to and triage any issues that arise.
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
Required skills
3+ years of experience in software or infrastructure engineering
Strong knowledge of Kubernetes internals and ecosystem tools (Terraform, Helm, ArgoCD, Istio/Linkerd, Calico, Prometheus, etc.).
Experience managing production Kubernetes clusters on public cloud provider (GCP, AWS).
Proven experience with Infrastructure-as-Code tools (Terraform, Ansible) and CI/CD pipelines.
Solid understanding of Linux systems, networking, and containerization.
Passion about open source and staying up-to-date with the community
Preferred skills
Experience with multi-tenant Kubernetes environments or platform engineering.
Knowledge of security best practices in cloud-native platforms (OPA/Gatekeeper, workload identity, network policies)
Familiarity with cost management strategies in the cloud (e.g., autoscaling, rightsizing, spot/preemptible instances).
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chair Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits.
For more information
, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
Redwood City Pay Range
$165,000
—
$206,000 USD
Location: Alpharetta, GA
Pay:
$85.00 - $100.00 per hour
Location:
Serving families in Alpharetta, GA and the north Fulton County area, including in-school support. Active BCBA certification required; Spanish-speaking is a plus.
Job description:
We here at Greater Goals ABA are on the hunt for a dynamic, enthusiastic, and driven Board-Certified Behavior Analyst (BCBA) to become an integral part of our mission-driven team.
Responsibilities:
Leading, Supporting and Encouraging Paraprofessionals
Conduct Patient Assessments to Develop Individualized Behavior Intervention Plans
Implement and monitor behavior intervention plans to support patients
Provide ongoing data collection and analysis to track progress and make necessary adjustments
Providing Parent Trainings
Designing tailored curriculums and behavioral plans based on assessment results and data analysis.
Skills:
Minimum of a Masters degree in Applied Behavior Analysis
BCBA certification in good standing with the State and BACB
required
Experience working with children in behavioral health or special education settings
Strong communication skills
Strong data collection and analysis skills
The ability to work independently and collaboratively
Bilingual in English and Spanish is a plus but not a requirement
What sets YOU apart?
Your dedication to helping, educating and supporting the Autistic community, your innate leadership capability, and your boundless creativity. You thrive in dynamic environments, where two days are rarely the same. Your communication skills are second to none and your tech-savvy skill is a testament to your adaptability and innovative spirit.
Benefits:
Flexible Scheduling Options
Professional development assistance
Opportunities for Professional Growth
User Friendly Billing App is Provided for Easy Session Tracking and Note-Taking
So if you're ready to embark on a journey of purpose and passion, apply now and join us at Greater Goals and let's rewrite the future together.
Job Type:
Contract
Benefits:
Flexible schedule
Location: Santa Clarita, California
Do work that matters! Every single day. We are hiring Assistant Guides for our lovely Guidepost Montessori school at Plum Canyon!
At Guidepost Montessori, our Assistant Guides play a meaningful role in helping children ages
0–6
develop independence, confidence, and a lifelong love of learning.
If you’re passionate about working with young children and want to grow in a supportive, purpose-driven environment, we’d love to meet you.
Your Impact
As an
Assistant Guide
, you’ll support a mixed-age Montessori classroom (Infant, Toddler, and Children’s House ages 3–6), helping create a calm, engaging environment where children are empowered to explore, learn, and grow at their own pace.
In a Montessori classroom, the environment and the guide work together to support each child’s development. You’ll assist in preparing beautiful, intentional learning spaces and support children through individualized and small-group activities—always with respect, patience, and care.
Most importantly, you’ll help children build confidence in themselves and discover what they’re capable of achieving.
What You’ll Do
Observe children closely to understand and support their individual needs
Help prepare and maintain a beautiful, orderly classroom environment
Support individual and small-group learning activities
Build warm, respectful relationships with children and families
Collaborate with Lead Guides and fellow team members to create a strong classroom community
What We’re Looking For
Experience working with children ages
3–6
in a school or childcare setting
A positive, adaptable, and collaborative mindset
A genuine love for working with young children
Interest in learning and growing within the Montessori approach (prior Montessori experience is welcome but not required)
What We Offer
Fully sponsored Montessori diploma training
through the Prepared Montessorian Institute
Ongoing professional development and mentorship
75% tuition discount
for up to two children at any Guidepost school
Competitive pay
Health, dental, and vision insurance
Paid time off and paid holidays
Abundant opportunities for growth and career advancement
A supportive network of peers who value collaboration and shared best practices
About Guidepost Montessori
Guidepost Montessori is a growing network of over
100 schools
across the U.S. and Asia, serving children from
3 months to 6 years old
.
We believe children are capable and we design an education that nurtures independence, curiosity, and joy. Our mission is to transform education by helping every child reach their highest potential academically, socially, and emotionally.
If you love working with children and are looking for a role where you can grow, make an impact, and be part of something meaningful, we’d love to hear from you.
Apply today and join our school community!
Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.
Location: New York
Workplace: remote
About Lyra
Lyra Clinical Associates partners with Lyra Health, a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Lyra members have access to care in one day, and nine out of ten improve with the support of providers like you. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. You will be employed by Lyra Clinical Associates.
About the Role
As a therapist within our Pediatric Outpatient Service Line, you'll have the opportunity to make a meaningful impact in the lives of children, teens, young adults, and their families while working as part of an integrated clinical team.
You'll provide evidence-based, developmentally appropriate therapy that helps members build resilience, strengthen relationships, develop effective coping skills, and make progress toward individualized treatment goals. Depending on the member's age and clinical needs, treatment may also involve partnering with parents or caregivers to reinforce skills, support treatment goals, and promote meaningful change outside of therapy sessions.
Therapists are an integral part of our collaborative care model. You'll work closely with behavioral case managers, psychiatric providers, nurses, coaches, and other clinical team members to ensure members receive coordinated care that reflects their individual, developmental, and family needs.
This role is a great fit for an independently NY licensed behavioral health clinician who is passionate about supporting children, teens, and young adults, values collaboration, and is comfortable adapting treatment across developmental stages. You'll have opportunities to expand your clinical expertise through consultation, ongoing training, evidence-based care practices, and collaboration with an interdisciplinary team.
We are looking for a part-time licensed therapist to join our Pediatric Care Services clinical team. This role sits within the Pediatric Outpatient Service Line and reports to a Clinical Supervisor.
Key Responsibilities:
Provide evidence-based individual and family therapy to children, adolescents, young adults, and caregivers.
Conduct comprehensive behavioral health assessments and develop individualized treatment plans.
Utilize evidence-based modalities, including CBT, DBT, ACT, MI, PMT, trauma-informed interventions, and other approaches appropriate to the member's clinical and developmental needs.
Collaborate with psychiatrists, behavioral case managers, coaches, nurses, and other interdisciplinary team members to provide coordinated care.
Engage caregivers as active partners in treatment when clinically and developmentally appropriate through psychoeducation, collaborative goal setting, and skills coaching.
Maintain timely, accurate, clinically meaningful, and compliant documentation.
Participate in clinical consultation, supervision, ongoing training, and professional development.
Support quality improvement initiatives and the continued delivery of high-quality, evidence-based care.
Requirements:
Ability to work part-time, 24 hours per week.
Availability to provide care during afternoon and evening hours to support member scheduling needs.
Potential opportunity to work Saturdays based on program needs.
Ability to maintain a private, professional workspace appropriate for providing confidential telehealth services.
Ability to maintain reliable internet connectivity necessary to provide consistent, high-quality virtual care.
Must reside in and be authorized to work in the United States
Ability to meet applicable state licensing, credentialing, payer enrollment requirements, and interstate practice requirements.
Qualifications:
Current, active New York license and registration in good standing that permits independent clinical practice and diagnosis( LCSW, LMHC, or LMFT). LMHCs and LMFTs must hold New York’s diagnostic privilege. License must have no current restrictions or pending disciplinary action.
Master’s degree in Social Work, Mental Health Counseling, Marriage and Family Therapy, Clinical Mental Health Counseling, or another behavioral health discipline that meets New York licensure requirements; or a doctoral degree (Psy.D. or Ph.D.) in Clinical Psychology, Counseling Psychology, or a related psychology discipline.
Experience providing evidence-based behavioral health treatment to children, adolescents, young adults, and families.
Demonstrated ability to deliver culturally responsive, trauma-informed, and developmentally appropriate care that recognizes and respects members' identities, lived experiences, family structures, and backgrounds.
Experience utilizing evidence-based interventions such as CBT, DBT, ACT, MI, PMT, EMDR, and other clinically appropriate treatment approaches.
Experience engaging caregivers as collaborative partners in treatment while promoting developmentally appropriate member autonomy.
Experience working collaboratively within an interdisciplinary care team.
Strong clinical judgment with excellent communication, organization, and documentation skills.
Tech-savvy and comfortable utilizing telehealth platforms, electronic health records, and other digital tools to deliver high-quality virtual care.
Warm, engaging, and collaborative clinical style with the ability to build therapeutic rapport across developmental stages.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the LyraWorkforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Informationform. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com.
For more information about how we use and retain your information, please see ourWorkforce Privacy Notice."
As a part-time Licensed Mental Health Therapist, you will be employed by Lyra Clinical Associates. We manage the business operations so you can focus on providing high-quality mental health care. The anticipated salary range for this part-time position is $40.40 - $50.97 per hour. The range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location.
Pay is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Competitive base pay for your session work and administrative work
Access to Lyra for Lyrians
Time off with pay policies, including vacation, sick days, and company holidays
401k and retirement benefits
Employee discount marketplace including access to pet insurance
Monthly technology stipend
Free live and recorded webinars with CE approval from APA, ASWB, and NBCC
Malpractice liability insurance policy
Licensure renewal reimbursement—up to 1 state license per calendar year
Opportunity for cross-licensure sponsorship and support, if eligible
A caseload of motivated clients from diverse industries and backgrounds matched with your expertise using specific search features in our care platform
A new Macbook, dedicated business support from Operations, HR, and IT professionals
Location: Remote
About HumanSignal
Real-world data is the competitive edge in AI.
HumanSignal is a human data partner for companies building AI models and products. Our customers ship better AI, faster, because we partner with their researchers from real-world data creation to annotation to delivery.
We design and create datasets from scratch, recruit and manage the domain experts who evaluate model output, and run everything through our own platform, Label Studio, the open-source standard for data labeling and evaluation, used by over 1 million practitioners worldwide.
We specialize in the operationally complex: real-world data collection, multimodal pipelines, and multi-step workflows. Advanced ML and AI teams use our enterprise platform to run their own data factories, and our services team to extend their reach where in-house capacity runs out.
If you want to do work that materially shapes how the next generation of AI products gets built, we'd love to talk.
About the Role
Services Support Specialists are the dedicated, global point of contact for HumanSignal's contractor population — a workforce-operations function distinct from Enterprise Support. Where Enterprise Support is primarily technical and customer-facing, this role resolves payment, identity/verification, account-access, onboarding, and project-related questions for contractors working across every timezone.
Key Responsibilities
Own and resolve inbound contractor tickets in Zendesk, including payment/payout issues, identity and KYC verification, account access, and onboarding or assessment blockers.
Serve as a contractor's single point of contact, coordinating across teams rather than leaving them to navigate multiple channels on their own.
Escalate issues outside Services Support's scope to the appropriate team: Payments/Finance, Verification/Trust, Project Operations, Support Engineering/Engineering, or Safety/Security.
Monitor and handle annotator requests within Discord, escalating to the appropriate delivery team resource when needed.
Apply P0-P3 severity classification to incoming tickets and follow the corresponding response process.
Identify and flag repetitive, low-complexity ticket types (roughly 81% of tickets require two or fewer agent comments) for deterministic self-service or automation.
Participate in a quarterly review of ticket volume and coverage against the schedule below.
On-Call Responsibilities
Acknowledge P0 pages within approximately 15 minutes; unacknowledged pages automatically escalate to that week's secondary on-call responder.
On-call is reserved for Critical issues only — for example, a systemic inability to work, widespread payment or verification failures, major production incidents, or credible safety/security concerns. Routine P1-P3 tickets remain queued for the next scheduled shift.
Qualifications
Experience in a support or operations role, ideally supporting a global or contractor/gig workforce.
Comfort working across payment, identity/verification, and account-access issues, with the judgment to know when to resolve directly versus escalate.
Clear, professional written communication suited to a global contractor population.
Willingness to participate in the rotating P0 on-call schedule.
Working proficiency with Zendesk (or a comparable ticketing platform) and Discord.
Ability to work independently during off-hours coverage while following documented escalation paths.
What Success Looks Like
SLA attainment on first response and time-to-resolution, against an initial planning estimate of approximately 15-30 minutes of direct handling time per ticket.
P0 pages acknowledged within the target window, with escalations to the secondary responder tracked and rare.
Low rate of tickets requiring re-escalation or reopening.
Contractors get a single, clear path to resolution rather than moving unassisted between Support, Project teams, Payments, and Verification.
A growing share of high-volume, low-complexity ticket types shifted to self-service or automation.
At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North America. The base cash compensation range for the United States is $55,000 to $70,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
About the Role
We are seeking an exceptionally accomplished and visionary
Client Executive
to join our SLED (State, Local, and Education) Sales team, managing our most strategic accounts across
Texas
. This is a role for a true public sector sales master—a leader who will drive Cloudflare’s most complex platform adoptions across the State’s premier university systems, major research institutions, and largest municipal and county governments. The ideal candidate possesses unparalleled strategic influence, a profound understanding of localized public sector enterprise architecture, and the ability to proactively shape how Cloudflare advances modern, resilient cloud operating models for critical regional infrastructure and higher education.
As a Client Executive, you will consistently demonstrate the highest level of sales mastery, ensuring highly accurate forecasting, strategic pipeline management, and consistently exceeding attainment targets. You will be a recognized authority on public sector IT modernization, capable of contextualizing Cloudflare’s entire security, performance, and Zero Trust product suite within the broader risk-management, data privacy, and civic continuity strategies of the State’s largest public entities. This role demands the ability to influence and engage at the highest executive levels—including
County/City CIOs and CISOs, Agency Directors, University Vice Chancellors, and Chief Financial Officers
—while leading highly specialized cross-functional teams to secure enterprise-wide adoptions and forge transformative digital innovation partnerships.
What You'll Do
Strategic Regional Revenue & Contract Leadership
Architect and execute strategies to consistently exceed ambitious multi-million dollar sales targets and annual quotas across the territory.
Pioneer contract strategies utilizing localized and education-specific purchasing vehicles (e.g.,
DIR, OMNIA Partners, NASPO ValuePoint
, and county-specific master service agreements) to streamline procurement and maximize Cloudflare's regional footprint.
Local Government & Institutional Architecture Alignment
Apply mastery in understanding and influencing Enterprise Architecture across all four pillars (mission/business, data, applications, technology) within highly complex, decentralized public environments.
Map Cloudflare’s capabilities directly to localized public sector challenges—ensuring robust protection for citizen and student PII, compliance with
CJIS, FERPA, and FEDRamp
, and seamless defense against ransomware or DDoS disruptions targeting critical regional infrastructure and public utilities.
TOLA Executive & Civic Stakeholder Engagement
Lead and orchestrate multiple, simultaneous, highly complex engagements across the State’s premier public landscape, including major local governments (e.g.,
Texas, Oklahoma, Arkansas and Louisiana Agencies, The largest Counties and Cities
) and higher education ecosystems (e.g.,
UT, Texas A&M, U of Houston, Texas State, U of N. Texas, ULS, LCTCS, OK State & U of OK
.
Expertly bridge the gap between centralized IT governance, decentralized municipal departments (e.g., public safety, transportation), and individual academic colleges to build consensus and drive enterprise platform sales.
Precision Forecasting & Public Fiscal Cycle Mastery
Operates with unmatched accuracy in forecasting, proactively shaping and managing a strategic pipeline aligned with municipal fiscal years, university funding cycles, and regional budget approval timelines.
Provide insights that set the stage for Cloudflare's future localized SLED direction, influencing company-wide product and engineering priorities for the regional government and education sectors.
Digital Transformation & Critical Infrastructure Protection
Exhibit mastery in understanding the intricate nuances of digital transformation in the public square (e.g., securing digital citizen services, defending smart-city initiatives, protecting institutional intellectual property, and modernizing hybrid learning environments).
Identify regional market shifts, regulatory compliance mandates, and public sector-specific needs to construct pioneering digital innovation partnerships between Cloudflare and TOLA’s leading institutions.
Examples of Desirable Skills, Knowledge, and Experience
12+ years of unparalleled experience
selling complex, transformative technology solutions (Security, Networking, Cloud) into the
SLED market
, with an irrefutable track record of consistently exceeding multi-million dollar quotas within major local government and university ecosystems.
Deep Texas territory expertise
, with a strong, active network of existing relationships across Texas county/city IT leadership, major municipal agencies, administrators, and prominent universities across the TOLA region.
Strong familiarity with public procurement protocols
, including direct experience leveraging regional cooperative contracts (
OMNIA, Sourcewell
),
DIR
network resources, municipal RFP processes, and collaborative purchasing consortia.
Mastery-level knowledge
of Cloudflare's entire product suite (Zero Trust, SASE, Application Security, WAAP) and how it maps to SLED compliance frameworks, specifically
CJIS, FERPA, FEDRamp, and the Higher Education Cloud Vendor Assessment Tool (HECVAT)
.
Proven success in engaging and influencing
at the highest executive levels of regional government and academia, including County/City CIOs and CISOs, General Managers, University Vice Chancellors of IT, and Chief Financial Officers.
Demonstrated capability
to navigate the decentralized nature of large public entities, successfully executing enterprise agreements that satisfy both central IT leadership and independent departmental or academic stakeholders.
Exceptional strategic communication and presentation skills
, capable of translating complex technical architectures into compelling, mission-driven outcomes for non-technical city councils, county boards of supervisors, and university trustees.
Bachelor's degree required
; an advanced degree (MBA, MPA, or an advanced technical degree) is highly preferred.
Willingness and ability to travel
extensively within the TOLA region (primarily Texas) as required for deep strategic alignments and executive engagements.
Compensation
Compensation may be adjusted depending on work location.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Asheville, NC
Workplace: Remote
We are hiring a field-based Provider Partnerships Manager who thrives on building relationships in medical settings, driving growth, and helping practices connect their patients to timely psychiatric care. This role blends new business prospecting with account ownership and field engagement. You will build relationships with medical practices and health systems in your territory, educate providers and supporting staff on Talkiatry’s services, support referral success, and grow adoption over time. This is a quota-carrying, field-forward role (approximately 75% territory travel) designed for someone who loves meeting providers in person, growing partnerships, and owning market success.
You're the ideal candidate if you’re ambitious and thrive in dynamic environments. You seek opportunities to take ownership, move fast, and see the direct impact of your work. You’re driven by purpose, motivated by helping providers connect patients to the care they need, and you bring a builder’s mindset to every relationship, opportunity, and challenge. You’re a collaborative, people person who draws energy from being in the field and building relationships. Sitting behind a desk and living in spreadsheets drains you; building trust with clinicians and staff motivates you. You’re equally at home nurturing relationships and driving results. You’re competitive in the best way, motivated by growth, inspired by goals, and proud to be accountable for outcomes.
ABOUT TALKIATRY:
Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.
Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.
Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.
YOU WILL:
- Build and strengthen relationships with physicians, practice administrators, clinical leaders, and referral teams
- Prospect and convert new medical practices into ongoing referral partners
- Manage and grow a book of existing accounts, increasing referral volume and provider satisfaction
- Execute strategic territory plans to hit and exceed referral growth and provider retention targets
- Lead in-office visits, practice presentations, lunch-and-learns, and community outreach
- Establish workflows, troubleshoot barriers, and ensure smooth referral processes
- Maintain accurate and timely account activity in CRM (HubSpot)
- Represent Talkiatry at industry events, community partnerships, and relevant health system function
YOU ARE:
- Ambitious, self-driven, and motivated by results
- Emotionally intelligent, collaborative and able to connect authentically with diverse stakeholders
- A natural relationship-builder who thrives in the field and enjoys face-to-face engagement
- Competitive and goal-oriented, with a proven track record of hitting or exceeding growth targets
- Consultative in your approach—you educate, influence, and earn trust
- Organized, resourceful, and accountable to performance metrics
- Passionate about improving access to mental health care and helping providers better serve their patients
YOU HAVE:
- 3-6 years in healthcare or healthcare adjacent field sales, physician liaison, clinical outreach, or business development
- Proven ability to meet or exceed referral or sales growth targets
- Experience influencing clinicians, administrators, or healthcare stakeholders strongly preferred
- Comfort working in a fast-growth environment with autonomy and responsibility
- CRM proficiency (HubSpot or Salesforce preferred)
- Bachelor's degree in Business, Communications, Healthcare Administration, Psychology, or a related field
- Ability to travel within assigned territory approximately 75% of the time
- Conversationally fluent in Spanish and English
WE OFFER:
- Competitive compensation with uncapped bonus potential
- Field autonomy with strong cross-functional support (clinical, operations, marketing)
- A mission-driven culture focused on expanding access to mental health care
- A team-first environment rooted in collaboration, knowledge sharing, and shared success
- Career growth and development, including coaching and a clear advancement path as we scale
- Regular team learning sessions, playbook sharing, and field enablement
- The opportunity to have real impact in your community while building a market from the ground up
- You won’t be just a rep—you’ll be a market leader, a trusted partner to providers, and a key voice shaping how communities access psychiatric care.
WHY TALKIATRY:
- Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
- Collaborative environment: be part of building something from the ground up at a fast-paced startup
- Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
- Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
- It all comes back to care: we’re a mental health company, and we put our team’s well-being first
Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0.
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.
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