Location: Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic sells Claude through partners as well as directly. In the public sector, those partners matter more than anywhere else. As Channel Partner Manager, Public Sector, you will own Anthropic's reseller and distributor relationships across US federal, state and local government, and you will build the operations that let those partners transact with us quickly and cleanly.
Your time will be split roughly evenly between two kinds of work. The first is partner management. You will be the primary Anthropic contact for our public sector partners, agree on a joint plan with each of them, and work with our public sector account teams so that partner and direct motions support each other rather than collide. The second is channel operations. You will onboard new partners, instance an agreement for each of them, run deal registration, administer rebates, and keep the program's processes and records in order.
Every partner adds a fixed amount of operational work regardless of revenue, so the processes you build will determine how quickly public sector customers can buy. Much of this does not exist at Anthropic yet, and building it to a standard our partners and teams can rely on will be a large part of your first year.
You will work closely with Legal, Finance and with our public sector sales team on pipeline. You will also work with the public sector teams at the cloud providers and through cloud environments that meet federal security requirements such as FedRAMP.
Key responsibilities
Own Anthropic's relationships with our public sector partners, acting as their primary point of contact and building relationships with their public sector and alliance leadership
Agree on a joint business plan with each partner covering target segments, contract vehicles, pipeline, enablement and marketing, and run regular business reviews against it
Work with our federal, state and local, and education account teams to align partner and direct motions, clear conflicts early, and route each opportunity through the right partner and contract vehicle
Run partner onboarding end to end, from application and diligence through agreement execution, enablement and a first transaction
Own partner agreements with Legal, keeping contract vehicle coverage and program terms current
Own deal registration for the public sector channel, making sure registrations are submitted, validated and conflict cleared, and that every deal names its end customer
Manage partner rebates and program incentives with Finance
Build and run the channel's operating processes, including quoting, order handling and partner reporting, with clear service levels and documentation
Work with the cloud providers' public sector teams so that partner deals run cleanly through cloud marketplaces and authorized cloud environments
Forecast and report partner sourced pipeline and resale revenue for the public sector channel, and own that number with the reseller program and public sector sales leadership
Own partner escalations end to end, from billing and contracting questions to deal conflicts, and resolve them with the right internal owner
Represent what public sector partners and buyers need to the central reseller program team, and feed what you learn back into how the program works
Minimum qualifications
7+ years in channel, partner or alliances roles in enterprise software or cloud, including at least 3 years focused on the US public sector
Direct experience managing reseller or distributor relationships that sell to government or education buyers
Working knowledge of how public sector buyers purchase technology, including contract vehicles, two-tier distribution, and the role of resellers in public procurement
Working fluency in channel program mechanics, including deal registration, partner onboarding, margin and rebates
Experience running channel or partner operations, including agreements, program administration, reporting, and the systems behind them
Experience building processes and working rhythms from zero, and comfort joining a new program early
Clear written and spoken communication with Legal, Finance and Sales teams, and the judgment to hold program rules under commercial pressure
Excitement about Anthropic's mission to develop AI that is safe and beneficial
Preferred qualifications
Experience with FedRAMP and with selling software that runs in authorized cloud environments
Experience with federal, state and education contract vehicles
Experience with cloud marketplace resale for public sector buyers, including private offers
Experience on the reseller or distributor side of a vendor relationship, as well as the vendor side
Familiarity with how government agencies and education institutions are evaluating and adopting AI
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$215,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Statesboro, Georgia
Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.
Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.
Redstone's purpose is "
to empower our people and elevate communities
." We achieve our purpose by embodying our core values:
We Are Believers
We Communicate Authentically with Care
We Stay The Course
We Drive Performance
CLASSIFICATION
:Part-Time, Non-Exempt
COMPENSATION:
$10.00 Per Hour, with the ability to earn performance bonuses
BENEFITS:
Health, Vision, and Dental Insurance
15 days of PTO and 10 paid holidays
3 Paid service days
Paid parental leave
401K Plan with up to 6% matching
Continued Education Program
Employee Assistance Program
Short-term Disability Insurance
POSITION SUMMARY:
The Leasing Specialist assists with day-to-day leasing and administrative operations for the community. Leasing Specialists assist Community and Leasing Managers with reaching all KPI goals.
KEY DUTIES & RESPONSIBILITIES:
Assist residents, & prospects with daily needs in a professional manner (rent payments, ledger questions, etc.)
Consistently and genuinely demonstrate exemplary principles of customer service and teamwork
Work with your team to reach daily and weekly leasing goals
Maintain a working knowledge of all aspects of the community to quickly respond to inquiries
Work collaboratively with other staff members in a highly entrepreneurial environment.
EXPERIENCE & QUALIFICATIONS:
1-2 years of customer service and sales experience
Strong communication skills
Experience with Entrata Software or familiarity with PM software is a plus
Ability to remain calm and collected in high-stress situations
Enjoy and take pride in providing excellent service
Warm, friendly demeanor
Basic computer skills: typing and writing ability for correspondence, memos, etc.
High School Diploma or equivalent
At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: New York City
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. Compensation may be adjusted depending on work location.
For New York City, New Jersey based hires: Estimated annual salary of $204,000.00 - $321,000.00
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Annapolis, MD
Position Summary
:
The Post-Acute Network Performance Specialist
is responsible for
facility-level performance engagement and operational partnership across
Luminis
Health’s post-acute network.
This role serves as the hospital-designated performance liaison to Skilled Nursing Facilities (SNFs)
and,
as phased, Inpatient Rehabilitation Facilities (IRFs), Long-Term Acute Care Hospitals (LTACHs), and other post-acute partners.
The Specialist supports execution of the enterprise post-acute strategy by conducting structured performance reviews,
identifying
operational barriers
impacting
throughput and readmissions, and
facilitating
resolution pathways in coordination with internal and external stakeholders.
This position
operates
at the partner-performance level and does not perform inpatient discharge planning, placement decisions, or care management workflows.
Essential Job
Duties
:
Conduct Facility-Level Performance Reviews
Lead recurring structured performance discussions with assigned post-acute partners to review throughput, readmissions, referral patterns, and operational reliability metrics.
Monitor Partner Performance Trends
Analyze facility-specific data to
identify
emerging patterns related to acceptance timeliness, cycle time variability, readmission trends, and escalation frequency.
Support Barrier Identification and Resolution
Identify recurring operational or clinical barriers
impacting
patient transitions and coordinate structured resolution plans in collaboration with partner leadership and internal stakeholders.
Facilitate Escalation Communication
Serve as the first-line external liaison for performance-related concerns, ensuring
timely
documentation, communication, and follow-up of identified issues.
Promote Throughput Reliability
Work with post-acute partners to improve referral responsiveness, documentation alignment, authorization readiness, and discharge progression reliability.
Support Preferred Network Performance Standards
Reinforce established performance expectations and tiering criteria through routine engagement and performance transparency.
Strengthen Clinical Alignment Conversations
Collaborate with facility clinical leadership to review readmission diagnoses, high-impact DRG trends, and transition breakdowns that may
impact
system performance.
Maintain Structured Performance Documentation
Track meeting outcomes, barrier logs, corrective actions, and performance improvement initiatives
in accordance with
departmental governance standards.
Provide Intelligence to Manager and Director
Escalate systemic trends, recurring patterns, and high-variance performance issues to leadership to inform enterprise-level decision-making.
Support Network Expansion and Governance Scaling
Assist with onboarding of new partner facilities into the governance model as the network expands across SNF, IRF, LTACH, and home-based settings.
Qualifications/Experience Requirements:
Bachelor’s degree in Healthcare Administration
, Public Health, Social Work, or related field
required
.
Minimum of 3–5 years of experience in post-acute care, care management, hospital operations, or healthcare performance improvement.
Demonstrated experience in one or more:
Post-acute strategy
Population health
Care continuum operations
Value-based payment models
Healthcare network development
Experience in Maryland’s TCOC or similar global budget environment
strongly
preferred.
Proven ability to influence executive and external partner stakeholders
High ethical standards and a commitment to compliance
Excellent organizational, time management and problem-solving skills
Ability to function effectively as part of a multi-disciplinary team
Required License/Certifications:
N/A
Working Conditions, Equipment, Physical Demands:
Requires travel between
Luminis
Health campuses and post-acute partner facilities
Physical Demands –
Light
Duty
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
in accordance with
the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position
.
This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as
deemed
necessary.
Pay Range
$75,000
—
$100,000 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Lanham, MD
Position Objective:
Contributes to the provision of high-quality, cost-effective healthcare as a provider of direct and indirect patient care and by effective of the health care team. Functions as a competent member of the health care team.
1. Clinical Decision Making/Judgment
Demonstrates clinical nursing knowledge and skill in the specialization of the unit.
Demonstrates the ability to apply the nursing process effectively in the care of culturally diverse patients and families. Demonstrates the ability to utilize all applicable laws, policies, standards, guidelines and evidence-based practice in the provision of patient/family care.
Organizes and reprioritizes patient care activities based on subtle and overt and/or environmental changes.
Consistently and thoroughly assesses patients to collect data and identify learning needs according to established standards and policies.
Utilizes a systematic, continuous and complete analysis of assessment data to develop individualized problem lists for assigned patients.
Develops and individualizes a plan of care for each patient in accordance with established standards, appropriate prioritization of problems/needs, and mutually agreed upon goals.
Efficiently implements the patients plan of care in accordance with applicable standards, policies, procedures and guidelines.
Demonstrates proficiency in medication administration, pain management and other unit or initiative specific skills.
Continuously evaluates the effectiveness of the plan(s) of care, making revisions and recommendations based on analysis of patient responses to interventions.
2. Nurse-Patient Family Relationships
Demonstrates the ability to assess the patients/familys learning needs, readiness to learn, learning style, and presence of barriers to learning.
Demonstrates the ability to develop, implement and evaluate teaching plans for patient populations in unit specialty in accordance with applicable standards.
Demonstrates the ability to apply knowledge of growth and development across the life span to the care of patients.
Provides direct patient care to patients and families in a culturally, developmentally and ethically appropriate manner.
Plans of care address the physical, psychosocial, spiritual and learning needs of the patient/family.
3. Clinical Scholarship
Participates in QI, CPI and risk management activities at the unit, department or organizational level.
Demonstrates the ability to effectively perform and improve all processes in order to achieve excellence with regard to Luminis Healths quality standards and benchmarks.
Supports the use of evidence based guidelines and organizational policies and procedures to promote safe patient care and a safe practice environment.
4. Clinical Leadership
Participates in unit shared governance according to departmental standards.
Participates in the education and orientation of new staff.
Delegates patient care activities as appropriate; evaluates delegated activities for expected patient care outcomes.
Employs real time computer documentation when completing patient record.
Educational/Experience Requirements:
Graduate of an accredited school of nursing
Adherence to the credentialing requirements of Luminis Health as stated in the nursing bylaws.
Where applicable, completion of a BSN is required within 5 years of date of hire
Required License/Certifications:
Current licensure as a registered nurse by the Maryland Board of Nursing
BLS - American Heart Association Health Provider
If serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required to perform the duties of a qualified interpreter.
Additional requirements by department:
PALS Requirement:
The following department(s) require PALS: Pediatrics Unit, Postanesthesia Care Unit, Endoscopy, Procedural Care Unit, Interventional Radiology.
ACLS Requirement:
The following department(s) require ACLS: Heart and Vascular Unit, Neuro Care Unit, ICU/IMU, Interventional Radiology, Postanesthesia Care Unit, Progressive Care Unit, Resource Nurses, Emergency Department, Prep, Telemetry, Outpatient Infusion, DRCC Bowie, Observation Unit, Endoscopy, Procedural Care Unit, Cardiac Cath Lab, Flex Nursing Unit, Operating Room (LHDCMC only), Cardiac Cath Lab, Observation Unit, DCMC IP Mental Health, and Edwards Pre-Op and PACU.
New Grad and New to Specialty RN’s in ICU must get their ACLS within 6 months
Chemotherapy/Immunotherapy Certification
requirement:
Certification within 6 months of hire if experienced or within 1 year for new graduate nurse
The following department(s) require a Chemotherapy/Immunotherapy Certification:
Oncology Unit
NRP - Neonatal Resuscitation requirement:
The following department(s) require NRP - Neonatal Resuscitation: Mother and Baby Unit, Neonatal Intensive Care Unit, Labor and Delivery Unit, and Women's Surgical Unit.
BLS requirement:
The following department(s) require BLS: Employee Health, Performance Improvement, Special Pathogens Unit, Neuro Care Unit, Pre-Anes Testing, Wound Care Center, Medical Staff Office, Nursing Administration, Nursing Graduate Program, Women's Surgical Unit, Joint and Spine Unit, 4 Medical, IV Therapy, Nursing Quality and Research, HSCRC Nursing Grant, Flex Nursing Unit, ICU, Operating Room, Short Stay Unit, Postanesthesia Care Unit, Progressive Care Unit, 4TH FLOOR, DCH 3 East Med Surg Telemetry, 3 West Oncology, Emergency Room,
Oncology Unit, ACE Unit and 2 EAST OBS, Vascular Access Team.
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands -
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$34
—
$54 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Staff Software Engineer on the Security Engineering team, you will be a founding member of the team and define and drive the technical strategy for identity and access at Harvey — both how customers authenticate to Harvey, as well as how internal employees, contractors, and non-human identities access company systems, what they are authorized to do, and how seamlessly access adapts as needs change.
Challenges ahead include exploring how AI-powered access management can understand employee needs, recommend appropriate permissions, streamline decisions, and adapt access as roles and responsibilities evolve, as well as shaping an end user/agent authentication experience that makes signing in to Harvey fast, consistent, reliable, and secure across every surface where our customers work.
You will operate at the boundary of security, infrastructure, and product engineering — turning ambitious business and technical requirements into durable identity platforms, clear architectural direction, and exceptional user experiences. This role is hands-on, but its primary leverage comes through technical direction, platform adoption, cross-functional alignment, and enabling other engineers to build on strong identity foundations.
WHAT YOU'LL DO
- Define Harvey's multi-year technical strategy for identity, authentication, authorization, and privileged access.
- Design and build complex identity systems from greenfield — writing the code, instrumenting it, and owning it in production.
- Lead the architecture and execution of cross-functional initiatives to right-size access at scale, spanning identity and authentication, permissions and authorization, entitlement modeling, and access controls.
- Extend the identity model to non-human and agentic identities, so that AI agents acting on behalf of users are authenticated, scoped, and auditable.
- Serve as the technical authority for identity and access architecture and guide major design reviews, investment decisions, and long-term roadmaps.
WHAT YOU HAVE
- 10+ years experience building and operating production software, with demonstrated impact across multiple teams or technical domains.
- Deep expertise in several identity and access engineering domains — authentication, federation, authorization, entitlement modeling, or privileged access.
- Fluency with AI: you use AI-assisted development tools effectively while applying strong engineering judgment, and you design agentic workflows that automate repetitive toil and improve how teams operate.
- Experience designing identity or authorization platforms, libraries, or abstractions used by other engineering teams.
- Experience delivering foundational systems that achieve meaningful adoption and improve organizational or customer outcomes.
- Experience with cloud infrastructure, such as Azure, Google Cloud Platform, or Amazon Web Services, and modern distributed-system patterns.
- Strong communication skills and the ability to create alignment across technical and non-technical stakeholders.
NICE TO HAVE
- Experience with System for Cross-domain Identity Management (SCIM), OpenID Connect (OIDC), Security Assertion Markup Language (SAML), policy engines such as Open Policy Agent (OPA) or Cedar, Zanzibar-style authorization systems, or hardware-backed credentials.
- Experience with identity governance and administration (IGA) or privileged access management (PAM) platforms, and with automating joiner, mover, and leaver workflows.
- Experience building identity platforms or programs at a hyper-growth startup.
- Experience with regulated environments such as FedRAMP, including phishing-resistant authentication and authenticator assurance requirements.
COMPENSATION
$231,000 - $340,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-NP1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
Perplexity is continuing to rapidly scale our Enterprise Engineering Organization and seeking Engineering Managers with deep expertise across the Enterprise domain to help lead the next wave of growth.
As an Enterprise Engineering Manager, you will combine technical judgment, product intuition, and people leadership to help large organizations adopt AI at scale. We are hiring across the enterprise control plane, enterprise data plane, and connector marketplace and activation. Depending on your area of focus, you will lead and grow a team in one of these areas, addressing challenges such as:
Enterprise Control Plane: Building the identity, security, and governance foundations that enable large organizations to deploy Perplexity confidently, including SSO, SCIM, role-based access, customer-managed encryption keys (BYOK), admin APIs, and enforceable policies governing access to data, models, and tools. Supporting regulated-industry requirements, including SOC 2, HIPAA, data governance, and residency, with audit logs and analytics that give administrators visibility into how Perplexity is used.
Enterprise Data Plane: Building the connector platform and semantic data layer that give Computer reliable, permission-aware access to enterprise systems and knowledge, including managed authorization, private-system access, and data freshness.
Connector Marketplace and Activation: Building discovery, recommendations, onboarding, and marketplace experiences that help customers find and adopt integrations, while working with partners to expand the connector ecosystem.
Across these areas, you will translate enterprise customer needs into scalable technical solutions across Perplexity’s products.
RESPONSIBILITIES
- Set technical direction for your team and guide architecture decisions across the enterprise platform.
- Build the foundational systems that enable large organizations to deploy Perplexity broadly and confidently.
- Shape roadmaps with product and design, applying strong technical judgment and product intuition.
- Set a high bar for reliability, code quality, testing, and maintenance. Lead incident response and ensure platform changes and connector migrations are rolled out safely.
- Partner with engineering teams across the company to ensure the platforms we build are extensible and easy to adopt.
- Represent engineering in strategic enterprise customer conversations, partnering with sales and customer success to understand requirements and remove barriers to adoption.
- Oversee hiring, onboarding, and mentorship for a rapidly growing team. Develop rigorous interview pipelines and work closely with recruiting to source candidates.
- Work with Perplexity’s co-founders to deliver enterprise engineering priorities.
QUALIFICATIONS
- Strong technical judgment and experience building enterprise platforms or products, with an understanding of the reliability, security, and usability requirements of enterprise customers.
- Domain expertise in at least one of the following areas:
- Enterprise control plane: identity and access management, SSO/SCIM, role-based access, key management, admin APIs, policy enforcement, audit logging, data governance, or compliance and residency requirements for regulated industries.
- Enterprise data plane: connector and integration platforms, including authentication, source-system permissions, data synchronization, and reliability at scale; or semantic data layers and knowledge platforms that make enterprise data accessible and useful to AI.
- Connector marketplace and activation: discovery and recommendation systems, integration onboarding, marketplace product UX, or technology partner ecosystems.
- Ability to deliver in a fast-moving environment while balancing customer needs, technical quality, and long-term maintainability.
- Detail-oriented and quality-focused - our customers run critical workflows on Perplexity, and our product needs to stay robust and reliable.
- Ability to translate enterprise customer needs into clear technical priorities and communicate tradeoffs effectively.
- Experience building and managing high-performing engineering teams, with a strong management practice grounded in clear feedback, effective 1:1s, career development, and recruiting and retaining high-caliber talent.
- Ability to lead parallel technical initiatives, align strong technical perspectives, and make clear prioritization and tradeoff decisions.
- Experience with AI/ML products, enterprise AI adoption, or scaling enterprise platforms at a startup is a plus.
- 8+ years of engineering experience, with at least 4 of those years as an engineering manager.
Location: San Francisco
Perplexity is continuing to rapidly scale our Enterprise Engineering Organization and seeking Engineering Managers with deep expertise across the Enterprise domain to help lead the next wave of growth.
As an Enterprise Engineering Manager, you will combine technical judgment, product intuition, and people leadership to help large organizations adopt AI at scale. We are hiring across the enterprise control plane, enterprise data plane, and connector marketplace and activation. Depending on your area of focus, you will lead and grow a team in one of these areas, addressing challenges such as:
Enterprise Control Plane: Building the identity, security, and governance foundations that enable large organizations to deploy Perplexity confidently, including SSO, SCIM, role-based access, customer-managed encryption keys (BYOK), admin APIs, and enforceable policies governing access to data, models, and tools. Supporting regulated-industry requirements, including SOC 2, HIPAA, data governance, and residency, with audit logs and analytics that give administrators visibility into how Perplexity is used.
Enterprise Data Plane: Building the connector platform and semantic data layer that give Computer reliable, permission-aware access to enterprise systems and knowledge, including managed authorization, private-system access, and data freshness.
Connector Marketplace and Activation: Building discovery, recommendations, onboarding, and marketplace experiences that help customers find and adopt integrations, while working with partners to expand the connector ecosystem.
Across these areas, you will translate enterprise customer needs into scalable technical solutions across Perplexity’s products.
RESPONSIBILITIES
- Set technical direction for your team and guide architecture decisions across the enterprise platform.
- Build the foundational systems that enable large organizations to deploy Perplexity broadly and confidently.
- Shape roadmaps with product and design, applying strong technical judgment and product intuition.
- Set a high bar for reliability, code quality, testing, and maintenance. Lead incident response and ensure platform changes and connector migrations are rolled out safely.
- Partner with engineering teams across the company to ensure the platforms we build are extensible and easy to adopt.
- Represent engineering in strategic enterprise customer conversations, partnering with sales and customer success to understand requirements and remove barriers to adoption.
- Oversee hiring, onboarding, and mentorship for a rapidly growing team. Develop rigorous interview pipelines and work closely with recruiting to source candidates.
- Work with Perplexity’s co-founders to deliver enterprise engineering priorities.
QUALIFICATIONS
- Strong technical judgment and experience building enterprise platforms or products, with an understanding of the reliability, security, and usability requirements of enterprise customers.
- Domain expertise in at least one of the following areas:
- Enterprise control plane: identity and access management, SSO/SCIM, role-based access, key management, admin APIs, policy enforcement, audit logging, data governance, or compliance and residency requirements for regulated industries.
- Enterprise data plane: connector and integration platforms, including authentication, source-system permissions, data synchronization, and reliability at scale; or semantic data layers and knowledge platforms that make enterprise data accessible and useful to AI.
- Connector marketplace and activation: discovery and recommendation systems, integration onboarding, marketplace product UX, or technology partner ecosystems.
- Ability to deliver in a fast-moving environment while balancing customer needs, technical quality, and long-term maintainability.
- Detail-oriented and quality-focused - our customers run critical workflows on Perplexity, and our product needs to stay robust and reliable.
- Ability to translate enterprise customer needs into clear technical priorities and communicate tradeoffs effectively.
- Experience building and managing high-performing engineering teams, with a strong management practice grounded in clear feedback, effective 1:1s, career development, and recruiting and retaining high-caliber talent.
- Ability to lead parallel technical initiatives, align strong technical perspectives, and make clear prioritization and tradeoff decisions.
- Experience with AI/ML products, enterprise AI adoption, or scaling enterprise platforms at a startup is a plus.
- 8+ years of engineering experience, with at least 4 of those years as an engineering manager.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We’re looking for a high-performing strategic finance professional to join our growing Product Finance team. Training is one of Baseten's fastest-evolving businesses and it won't be the last new product line we launch. You'll own the economics of Training end to end and be the finance owner for new products as they go from idea to launch to scale, partnering directly with Product, Engineering, Infrastructure, and GTM leadership on the pricing, margin, and capacity decisions that shape each business. This is a builder role: much of what you'll own doesn't exist yet as a model, a dashboard, or a process.
This role is ideal for someone with 5 to 8 years of experience across strategic finance, investing, and/or investment banking who wants broad exposure to company-building inside a fast-scaling AI infrastructure company. Experience at a usage-based company is a plus.
RESPONSIBILITIES
- Build and maintain cost-to-serve models for Training engagements across compute, delivery time, and reserved capacity
- Own Training pricing and recommend structures across committed engagements, usage-based pricing, and packaged offerings
- Track training capacity utilization and tie capacity plans to pipeline
- Run the monthly Training business review across bookings, utilization, margin, pipeline, and renewal and expansion trends
- Own the Training forecast and annual plan, including compute needs, unit costs, and multi-year P&L
- Partner with Product on new products from concept onward, building pre-launch business cases, cost-to-serve views, and go/no-go recommendations
- Set launch pricing and packaging for new products
- Define success metrics and scale criteria at launch
REQUIREMENTS
- Bachelor's degree in Business Administration, Finance, or Economics
- 5+ years of experience in strategic finance at a high-growth company, PE/VC investing, and/or investment banking
- Excellent financial modeling and analytical skills, including building unit economics or cost-to-serve models from raw usage and cost data
- Ability to synthesize complex information into clear recommendations for executives
- Comfortable building from scratch and making decisions with incomplete data in a fast-moving environment
- Strong attention to detail with a bias toward ownership and execution
- Excellent communication and presentation skills
- High intellectual curiosity and interest in AI / infrastructure / developer tooling
- Advanced Excel / Google Sheets skills; familiarity with SQL or BI tools is a plus
NICE TO HAVE
- Experience with GPU compute economics or cloud infrastructure
- Familiarity with how ML model training and fine-tuning work
- Experience with product-led growth economics, such as free tiers, credits, and conversion
- Experience pricing or launching a new product line
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Remote
Workplace: Remote
Hi, we’re Gravie. Our mission is to create health benefits that actually benefit small and midsize businesses and their employees. Our innovative benefit solutions and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way.
ROLE SUMMARY
Gravie is seeking a hands-on Staff Platform Engineer to do three things at once: build the golden roads and paved paths our engineering teams build on, define the north star architecture the organization moves toward, and design and deliver our AI-enabled capabilities. This is the hub role for technical direction at Gravie: long-term architectural direction and the standards that carry it converge here and radiate outward across teams.
The ideal candidate combines deep distributed systems and AWS experience with real production generative AI experience, and is equally credible building a paved path teams voluntarily adopt and setting a target-state architecture the whole organization will inherit. They have established standards, reference implementations, and paved roads that engineers actually use, not just architecture documents. They will partner across Engineering, Product, Data, Security, and Infrastructure, and will work most closely with our Platform Engineering team, which is the primary vehicle for making change stick across the organization.
At Gravie, engineers work closely with Product and own outcomes end to end, and we practice agentic development to increase the scope and leverage of that ownership: engineers use AI agents to help develop specs and plans, then to execute substantial multi-step engineering work, while setting guardrails and acceptance criteria and owning the quality of everything that ships. As agents take on more of the execution, the bar on problem framing, architectural judgment, system thinking, and risk identification gets higher, not lower.
This is a deliberately split role: roughly 40% golden roads and paved paths (hands-on, reference implementations, shared libraries, service templates, scaffolding, pipelines - a path isn't paved until a team other than yours has shipped on it), 30% north star architecture (published decisions that get adopted and enforced by tooling, not just written down), and 30% AI solutions (agent systems, retrieval and context design, evaluation, and guardrails). The mix shifts by quarter. Being the hub does not mean being the bottleneck - a good year looks like teams making more decisions on their own because direction and the paved path are clear enough to follow without asking. The role is planned and reviewed on this split, not funded out of leftover capacity; part of the job is saying out loud when the split is breaking toward a support desk.
KEY RESPONSIBILITIES
- Build the paved paths teams build on, including reference implementations, shared libraries, service templates, scaffolding, and pipeline templates, so the recommended way is also the easiest way.
- Treat the paved road as a product with real users: measure adoption and time to first success, and fix the parts people route around.
- Do the first real implementation yourself, on a real workload with a real team, not in a demo repository.
- Build the distributed systems patterns the paths encode: backend services, event-driven workers, job pipelines, APIs, and relational data models.
- Partner with the Platform Engineering team as the primary delivery vehicle - build paved paths with them, plan into their roadmap, and hand off sustaining ownership of what becomes shared infrastructure.
- Own migration and adoption, including moving existing services onto the path and retiring what it replaces.
- Stay in code review across teams and close to production incidents as primary evidence of where the path is failing.
- Define and publish the target-state architecture, with clear owners and decision dates, and keep it current as the business changes.
- Own the AWS foundations product and AI workloads depend on: multi-account structure and identity boundaries, network and data isolation, compute and serverless runtimes, managed data services, and tagging and cost governance.
- Drive standards adoption to completion - from documents into pipelines, with adoption measured across repositories and teams.
- Lead buy, build, and reuse decisions, evaluating models, frameworks, and vendors on accuracy, latency, reliability, privacy, security, and cost evidence.
- Reduce surface area as deliberately as you add it - consolidate overlapping tools and standards and own the sunset path for what gets replaced.
- Design and build production-grade AI agent systems, including multi-agent workflows, orchestration layers, and supporting services.
- Design retrieval, context, and memory systems that ground AI outputs, including how sensitive data is scoped, redacted, and audited.
- Develop AI-powered decision-support systems meeting the accuracy, traceability, and explainability requirements of healthcare and other regulated environments.
- Build product-quality user experiences using React and TypeScript where AI capability has to become understandable and actionable.
- Establish patterns for AI quality assurance - automated evaluations, regression testing, groundedness checks, and compliance guardrails - so those requirements are met by default.
- Establish one standard way to build, run, evaluate, and operate AI systems.
- Act as the connective point across teams: surface duplicated effort, pick up decisions with no owner, and align teams heading toward the same problem.
- Drive cross-team communication - writing, demos, and working sessions - so direction and tradeoffs are understood by teams not in the room.
- Build alignment where incentives differ across teams, and surface disagreement rather than resolving it quietly.
- Contribute to roadmap and capacity planning so paved path, foundational, and AI work is sequenced alongside product commitments.
- Work through the Platform Engineering team to effect change at organization scale rather than standing up competing surfaces.
- Facilitate collaboration between engineering teams, Product, Data, Security, and Infrastructure, including running forums where cross-cutting work gets planned and unblocked.
- Represent technical direction to leadership and carry business context back to engineering.
- Partner with Product to shape the roadmap and translate ambiguous business problems into architecture.
- Raise the engineering bar through design review, mentorship, and a working decision-record practice, and make architectural context available to both engineers and agents.
- Partner with Security, Compliance, and Data on AI governance, access control, and data handling, designed in rather than retrofitted.
QUALIFICATIONS
- Eight or more years of software engineering experience, including time with architecture scope and an organization-wide remit, and ownership of complex systems from design through production.
- Still shipping: writes and reviews code today, can open a meaningful merge request in an unfamiliar codebase within the first weeks.
- Experience building internal platform capability that other teams voluntarily adopted - can name the paved path or golden road built, how many teams moved onto it, and what they routed around.
- Hands-on experience building and operating production AI applications, not only prototypes, including evaluation, monitoring, failure handling, guardrails, latency, and cost control.
- Deep AWS expertise across a multi-account organization: identity and permission boundaries, networking, compute and serverless runtimes, managed data services, managed model services, and cost and tagging governance. Infrastructure as code in Terraform, CDK, or both.
- A track record of establishing architectural foundations where little existed - specific standards introduced, how they were adopted by teams that did not report to the candidate, and which failed and why.
- Hands-on experience with agentic software development - using AI coding agents to create specs and plans, execute meaningful multi-step work, run and fix tests, validate results, and iterate while owning architecture, quality, and what ships.
- Deep expertise in at least one primary area (Python or JVM backend and distributed systems, or React and TypeScript product engineering), plus ability to work across the full system.
- Experience with retrieval, embeddings, context, memory, evaluation, monitoring, or AI agent architectures and workflows.
- Strong judgment in testing, monitoring, failure handling, privacy, security, access control, and data governance, carried into a regulated or audited environment.
- Experience working with or inside a platform or infrastructure team as the delivery vehicle for organization-wide change, including how ownership was divided and how a parallel platform was avoided.
- Experience serving as a central technical point across multiple teams, with evidence of making those teams faster rather than becoming their approval gate.
- Demonstrated ability to create alignment across disagreeing teams, and to contribute to roadmap and capacity planning so foundational work is actually scheduled.
- Clear written communication and effective collaboration across technical and non-technical teams; influence without authority is the primary tool of this role.
PREFERRED QUALIFICATIONS
- Healthcare, health insurance, or benefits administration, including ICHRA, claims, eligibility and enrollment, or interoperability standards such as EDI and FHIR.
- Previous experience in a venture-backed high growth company.
- Internal developer platform or developer experience work, including golden path or paved road programs and adoption measurement.
- Experience with GitLab CI at scale, including shared and templated pipelines.
- Production observability and LLM observability practice, including Datadog.
- Event-driven and streaming architecture, such as Kafka or Flink.
- Practical experience with agent tooling and standards such as Claude Code, the Model Context Protocol, and agent SDKs.
- Experience defining an AI governance or technology radar process alongside a security or compliance partner.
A LITTLE MORE ABOUT US:
- We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space.
- We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized.
- Our clients love us. Customer satisfaction rates among employees using Gravie health plans consistently rank above 80% – nearly 40 points above the industry average.
- Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve.
BENEFITS
Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, transportation perks, education reimbursement, and 2 days of paid paw-ternity leave.
JOB APPLICANTS
If you apply for employment with Gravie, personal information collected via our applicant tracking vendor is subject to our standalone California Job Applicant Notice at Collection, accessible directly within the application workflow and separate from this Policy.
Location: Ljubljana, Slovenia
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We're looking for a proactive, resourceful, and AI-forward Tech & Marketing Operations Specialist to manage our technology projects, keep our learning platforms running seamlessly, and power the marketing engine that brings students to them
This role suits someone with a broad technical fluency who thrives on coordination, troubleshooting, and hands-on building. You don't need to be a professional developer, but you do need to be comfortable using tech tools to design, prototype, and ship real solutions.
The position will be based at the Madrid office with a hybrid work model.
What You’ll Do
Platform & Systems Management
Tech project management:
Manage technology-related projects end to end — defining requirements, building timelines, tracking progress, and identifying improvements that serve broader project goals.
LMS management (WordPress & LearnDash):
Own the day-to-day health of our WordPress-based LMS and LearnDash plugin — user administration, course administration, email flows, bulk imports, new features, configuration, and troubleshooting.
CRM & Marketing Automation (Salesforce & Salesforce Marketing Cloud):
Act as first point of contact for Salesforce and SFMC — build and test journeys, landing pages, and lead magnets; investigate and resolve issues the Operations team can't solve; escalate and follow up when needed.
System integration:
Serve as the architect making sure LMS, CRM, Marketing Cloud, and Power BI talk to each other correctly — designing and implementing the technical architecture for data flows between platforms, including low-code integrations.
Data integrity & reporting:
Review data integrity across LearnDash, Salesforce, and Power BI; execute queries and build reports/extracts for non-technical stakeholders; handle large-scale data reviews (including million-row datasets) when needed.
Website support:
Provide general technical support for the website and coordinate with relevant resources to resolve issues.
Compliance & security:
Help bring the LMS environment up to the organization's IT and security standards, acting as liaison between the Education team, developers/cloud providers, and Security/Legal/IT.
Marketing Operations & Growth
Campaign execution:
Build, test, and launch email and lifecycle campaigns in Salesforce Marketing Cloud — segmentation, audience building, A/B tests, send scheduling, and deliverability hygiene.
Landing pages & lead capture:
Build and ship landing pages and forms based on designs provided by the internal design team; ensure correct lead routing into Salesforce, field mapping, deduplication, and follow-up automation.
Tracking & attribution:
Own the measurement layer — GA4, Google Tag Manager, conversion pixels, UTM taxonomy and enforcement — so that every campaign, source, and channel is measurable end to end.
Lifecycle & retention automation:
Design automated flows across the student lifecycle (onboarding, course progress nudges, re-engagement, certification, upsell) connecting LMS events to CRM and Marketing Cloud triggers.
Martech stack & compliance:
Own the marketing technology stack and its integrations; keep consent management, cookie compliance, and data handling aligned with privacy requirements and company policy.
AI for marketing:
Apply the same builder mindset to marketing — AI-assisted copy and creative variants, campaign localization at scale, automated performance summaries, and audience insight tooling.
Technical Bridge & Coordination
Stakeholder liaison:
Serve as a primary point of contact between internal stakeholders (especially the development team) and business operations, translating business needs into functional technical specifications.
Specification writing & QA:
Write clear technical specs, replicate scenarios, and fully test in QA and production before rollout.
Documentation:
Keep the operations manual and technical documentation current and useful for the team.
Cross-functional project leadership:
Lead multi-month initiatives (e.g., new catalog builds, platform redesigns, global/language expansions, migrations) from scoping through to launch — defining KPIs, coordinating between design/development/vendors, and testing at every step.
AI Development & Innovation
AI builder mindset:
Go beyond being “AI-savvy” — actively explore, prototype, and build AI-powered solutions that improve how the team works and how students learn (e.g., translation tools, automation of repetitive data tasks, AI-assisted reporting).
Tool development:
Design and build practical AI tools and workflows (e.g., custom Gemini/Claude “gems”/assistants, scripts, or low-code automations) to solve real operational bottlenecks — not just use off-the-shelf AI features.
Exploration & evaluation:
Stay current on emerging AI tools and platforms relevant to EdTech operations, and proactively propose where they could create value (efficiency, personalization, translation, content scaling, etc.).
AI project ownership:
Take end-to-end ownership of AI-driven initiatives — from investigating alternatives and setting up integrations, to testing and rolling out to production (as previously done with AI-powered course translation tooling).
Responsible use:
Use AI tools in a way that's compliant with company confidentiality and data-security standards, and only with company-approved systems.
What You Need For This Role
You have a solid, broad understanding of technology and digital platforms, and you're comfortable getting hands-on rather than just directing others.
You have
5+ years
of experience managing Education and Marketing tech projects.
You are genuinely
curious about AI
and see it as a tool to build with, not just a topic to discuss — you've built something with AI before (a workflow, an automation, an integration, a tool).
You bring project management skills with a track record of leading initiatives from scope to delivery.
You're a strong communicator who moves comfortably between technical and non-technical audiences.
You're a proactive problem-solver, able to identify needs and find the right solutions, people, and tools without waiting to be asked.
You understand
marketing funnels
and growth metrics (CPL, CAC, conversion rate, LTV) and can translate them into technical requirements.
Hands-on experience with marketing automation and campaign tooling (Salesforce Marketing Cloud strongly preferred) is highly valued.
Familiarity with GA4, Google Tag Manager, and conversion tracking setups is a strong plus.
You are comfortable owning both the plumbing and the outcome — not just that the campaign sends, but that it performs.
Experience with WordPress and/or LMS platforms (ideally LearnDash) is a strong plus.
Familiarity with CRM systems (Salesforce/Salesforce Marketing Cloud preferred) and data/BI tools (Power BI) is highly valued.
You're highly organized, detail-oriented, and capable of managing multiple concurrent projects.
You're a self-starter, comfortable working independently.
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 32,800. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Remote
Workplace: Remote
As a Referral PCC, you will be the first point of contact for patients referred to Talkiatry by our trusted network of partners, and you'll also manage the outbound side of referrals - coordinating when Talkiatry patients need to be referred out to partner organizations for services outside our scope of care. This is a patient-facing role that blends administrative efficiency, sales acumen, and cross-organizational coordination to keep referrals moving smoothly in both directions.
The successful candidate must be available to work one of the following shifts:
8:00am-4:30pm EST
10:30am-7:00pm EST
ABOUT TALKIATRY:
Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.
Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.
Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.
YOU WILL:
- Inbound Referral Outreach & Scheduling
- Manage referral workflow by initiating outreach on all referrals not yet scheduled and tracking outcomes accurately
- Manage a high volume of outbound calls in a fast-paced environment
- Contact referred patients via phone, text, and email to explain next steps, highlight the value of care with Talkiatry, and assist with scheduling
- Use motivational interviewing techniques to address concerns, build urgency, and motivate patients to schedule their psychiatric evaluations
- Coordinate scheduling using internal scheduling tools and match patients with appropriate Talkiatry psychiatrists based on need, geography, and insurance
- Send self-scheduling links, follow up, and troubleshoot scheduling barriers (insurance questions, availability, etc.)
- Outbound Referral Coordination
- Manage the outbound referral process for Talkiatry patients being referred to partner organizations for services outside Talkiatry's scope of care (e.g., higher level of care, specialized programs, community resources)
- Communicate directly with patients about the outbound referral: explaining why the referral is being made, what to expect, and next steps for connecting with the receiving partner
- Coordinate with the partner organization to confirm receipt of the referral, submit any required documentation, and track the patient's status through intake
- Keep the Talkiatry referring provider updated on the status of the outbound referral, including confirmation of receipt, scheduling outcomes, and any barriers encountered
- Follow up with patients and partners to close the loop on outbound referrals, ensuring patients don't fall through the cracks between organizations
- Document all outbound referral activity accurately in internal systems to maintain a clear audit trail for the care team
YOU HAVE:
- 1–3 years' experience in healthcare coordination, patient intake, call center, or referrals
- Experience coordinating care or referrals across multiple organizations or provider networks a plus
- Ability to communicate clearly, both verbally and in writing
- Sales or customer retention experience strongly preferred (e.g., upselling, rebooking, or high-volume conversion roles)
- Strong phone presence, empathy, and a persuasive communication style
- Comfortable working with CRMs, EHRs (eClinicalWorks), ticketing systems (Zendesk/ServiceNow)
- Ability to multitask and work efficiently in high-volume environments
- Must be organized, responsive, and detail-oriented with strong follow-through
WHY TALKIATRY:
- Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
- Collaborative environment: be part of building something from the ground up at a fast-paced startup
- Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
- Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
- It all comes back to care: we’re a mental health company, and we put our team’s well-being first
Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0.
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.
Location: Remote
Workplace: Remote
As a Patient Care Coordinator, you will serve as a key point of contact for our clinicians, providing high-quality support across administrative, customer service, and workflow navigation needs. You will manage and prioritize a high volume of inquiries, resolving requests independently when appropriate and partnering with cross-functional teams to ensure timely and effective resolution.
You will leverage multiple communication channels including phone, chat, email, and SMS, to execute objectives, facilitate timely resolution, and provide a seamless support experience for our clinicians.
Success in this role requires a strong commitment to operational excellence, service quality, and stakeholder experience. You will be expected to consistently deliver a high standard of service that strengthens the clinician experience, supports patient care, and reflects Talkiatry’s commitment to excellence.
The successful candidate must be available to work one of the following shifts:
8:00am-4:30pm EST
9:30am-6:00pm EST
10:30am-7:00pm EST
ABOUT TALKIATRY:
Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.
Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.
Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.
YOU WILL:
- Answer incoming inquiries from patients, answer questions, and schedule appointments
- Make outbound phone calls to patients, pharmacies, and insurance companies
- Create and triage tickets in ServiceNow
- Ensure that providers are scheduled for best use of time
- Schedule appointments as needed in eClinicalWorks
- Support clinicians via Microsoft Teams Chat to:
- Schedule patient follow-up appointments
- Reach out to patients who are late to tele visits
- Send referral information to patients
- Send discharge letters
- Monitor and complete tickets in ServiceNow to:
- Inform patients of insurance benefits
- Respond to patient inquiries
- Add copies of insurance cards/IDs to patient documents
- Troubleshoot minor technological issues or escalate them to our helpdesk
DESIRED COMPETENCIES
- Strong written and verbal communication skills
- Excellent customer service skills
- Ability to multitask while maintaining accuracy
- Enjoy working in team-based environment
YOU HAVE:
- Experience providing phone, email and chat-based customer service
- Experience answering phones and multitasking in a fast-paced environment
- Experience scheduling appointments
- Medical Reception experience and experience using an Electronic Health Record (EHR) is a plus, but not required
- Microsoft Office (M365), plus if you have worked with Microsoft Teams
WHY TALKIATRY:
- Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
- Collaborative environment: be part of building something from the ground up at a fast-paced startup
- Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
- Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
- It all comes back to care: we’re a mental health company, and we put our team’s well-being first
Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0.
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.
Location: Japan
Workplace: Remote
We are hiring for this role in Japan. Your exact location within the country does not matter as the role is not office-based, but we do have an office in Shibuya, Tokyo. Being locared in Tokyo is preferred but not required.
What you will be doing:
We are currently growing our support team at ClickHouse who provides excellent service to our customers around the world. We hope to find you ready to take on a large variety of tasks related to our customers locally in Japan, as well as more regionally across APJ and EMEA. This is a customer-facing role that will include some onsite customer visits in Japan. You will be owning a wide variety of tasks: from support tickets to community support, helping with both pre- and post-sales customer activities, partnering with our Go To Market team on deeply technical aspects of POCs, and suggesting improvements to how we do things in Support at ClickHouse. This is a great opportunity for someone ready to roll up their sleeves and help us expand our regional presence in Japan!
Examples of projects you might contribute to:
- Work closely with the Support Services team, Engineering, and Product Management to help define functionality required by users and customers
- Develop solutions based on ClickHouse Cloud and ClickHouse open-source that can be shared with our users, community, and customers via documentation, knowledge base, blogs, meetups, webinars, and training
- Assist with mentoring, training, and sharing your knowledge with colleagues, users, and customers
And of course:
- You will deliver excellent customer service as a front-line engineer and representative of ClickHouse. Our Support Engineers provide professional response, on-call coverage, and guidance within the required Service Level Agreement ("SLA") on technical cases that are opened via a ticketing system, email, Slack, and/or phone
- You will build strong, trusted relationships with colleagues, customers, and partners
What you will bring along:
- Prior experience within a technical support organization
- Technical breadth and depth in relevant subjects, for example: ClickHouse DBMS or similar OLAP or SQL databases, experience with Cloud/SaaS platforms, Linux/Unix experience, experience with Kubernetes and containers, System or Network Administration experience
- Be present and available according to the scheduling and onsite travel required to deliver high-quality 24x7 Support in a global, distributed environment
- Strong written and verbal communication skills in both Japanese and English
- Experience in a customer-facing role that entailed pre- and post-sales support, solution or sales engineering, consulting, and/or training
- A mindset of teamwork, global engagement, empathy, and solving challenging problems
- A sense of adventure and urgency in building the most scalable, highest performing, largest, and fastest databases on the planet
- Self-driven, curious, and eager to continuously learn and grow
Bonus points:
- Demonstrated success in collaborating with software developers, product managers, account representatives, and a user Community to deliver an amazing user and customer experience
- Passion for applying open-source software technology to massive data sets in order to solve complex questions and improve the world in which we live
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin or London (Hybrid)
About the Role
We're hiring the first Dashboard & Configuration Product Manager Cloudflare's Web Integrity & Trust product suite. More than 50% of Internet traffic is automated. Knowing who's human, who's an agent, and who's a malicious actor is core to Cloudflare's strategy, and one of the primary values we sell to our customers.Cloudflare sits in front of more than 20% of the web. That vantage point lets us detect automated threats, fraud, and traffic manipulation at a scale and depth no one else can match. Turning that raw signal into something a human can understand, trust, and act on is one of the most interesting design problems in security today — and it's the problem you'll own.
Our products make probabilistic decisions in an adversarial environment. “Is this traffic truthfully representing who they are?” and "Can we trust this traffic?" doesn't have a clean yes-or-no answer. Our objective is to minimize risk without ever having ground truth. Your job is to make that kind of reasoning legible and controllable to the people who rely on it, from the security analyst running an investigation to the marketing team trying to understand the performance of their most recent campaign.
This role spans the full arc of how customers work with our product suite, from navigation, configuration, exploring and investigating their traffic, to proving the value of what Cloudflare's network sees. Today those experiences live in disconnected places; a core part of this role is envisioning the coherent product they should become. This role will work directly with the Director of Product and across the PMs who lead each product line
This is a rare "0-to-1" seat: you'll help define the interaction model for a suite of product categories we are largely inventing, with room to shape not just how it looks but what it fundamentally is.
Who you are
Note: A portfolio is not required for this role, but is a bonus. Please include a link to work that shows how you think. The interview process will dive in deeper.
A product inventor who works in the medium of design, presenting complex problems to Enterprise customers. You've taken genuinely ambiguous, ill-defined problem spaces and defined what the product should be. You can point to work where the concept was yours.
You've had to make a complex, high-dimensional system legible to the people who live in it, whether in security, fraud, observability, developer tools, analytics, network operations, finance, or somewhere equally demanding. You don't need a security background, but you need the mind and craft to go deep in one fast.
You use AI fluently in your own craft, and you have the judgment to know where it accelerates the work and where it falls short.
You bring independent design conviction. You've originated solutions in spaces with little prior art, and you can clearly articulate why a design is right, or why you're pushing back.
Exceptional at the full craft — defining the problem, defining the experience requirements, information architecture, and especially data visualization — with enough polish to make it real and compelling.
Someone who wants to obsess over a domain. You want to go deep, and are excited about pushing boundaries in a complex space.
Comfortable with a blank page. As the first design lead, you'll set your own process and build alongside your peers and engineers.
Nice to have
Experience as the first or founding product manager or designer on a team or product.
Exposure to security, trust & safety, fraud / ad fraud (IVT), or ML-driven products.
Comfort prototyping in code, or working fluently with engineers who do.
Familiarity with how analysts or operations teams actually work day to day.
Compensation
Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Cape Town, South Africa
Job Description:
Mortgage Case Manager
Location:
CBD Cape Town, South Africa (Office-based, on-site)
UK-aligned Hours:
Mon-Fri (10am-7pm winter / 11am-8pm summer)
Reports to:
Head of Mortgage Customer Success
Department:
Customer Success
Type:
Full-time
Purpose of role
As a
Mortgage Case Manager
, you will be responsible for managing mortgage applications from submission through to mortgage offer and completion.
You will act as the main point of contact for clients throughout the post-submission journey, providing regular updates, managing expectations and proactively progressing each application.
The role requires excellent communication, organisation and attention to detail, alongside a good understanding of the UK mortgage process.
Key Responsibilities
Manage a pipeline of mortgage applications from submission through to offer and completion
Provide clients with regular, clear updates and proactively manage their expectations throughout the process
Liaise with lenders to obtain updates, respond to outstanding requirements and ensure applications progress as quickly as possible
Work closely with solicitors, estate agents, advisers and other third parties where required to progress cases
Proactively identify delays or issues and take appropriate action to keep applications moving
Ensure outstanding documents, information and lender requirements are followed up promptly
Maintain accurate and up-to-date case notes and records across internal systems
Work closely with Mortgage Advisers and internal teams to resolve queries and provide a smooth handover throughout the mortgage journey
Manage a high-volume pipeline effectively while ensuring individual cases receive the appropriate level of attention
Maintain a high standard of accuracy, professionalism and customer service across all client and third-party communication
Escalate complex cases or potential issues appropriately
Skills & Knowledge
Good understanding of the UK mortgage process, particularly the journey from application submission through to mortgage offer and completion
Excellent written and verbal English communication skills
Strong organisational and time management skills, with the ability to manage a large caseload and competing priorities
Excellent attention to detail and accuracy
Confident and professional telephone manner
Strong problem-solving skills with a proactive approach to progressing cases
Comfortable working in a fast-paced, target and service-level-driven environment
Ability to build effective working relationships with clients, lenders, advisers and other third parties
Client-focused with a genuine commitment to delivering a high standard of service
Experience
Previous experience within mortgages, financial services or a similar case management environment is preferred
Previous experience managing mortgage applications or working with UK mortgage lenders would be highly desirable
Strong customer service experience is essential
Previous administration or case management experience is essential
Experience managing a high-volume workload or pipeline would be advantageous
About OneDome
OneDome
is a UK-based
housing and fintech technology platform
building an
AI-powered platform
to simplify life’s biggest financial decisions — from buying a first home to building and protecting long-term wealth.
The platform brings together property discovery, mortgage origination, legal and transaction services, insurance, and financial planning into a single, end-to-end digital experience. OneDome’s flagship
HomeBuyer Service
reimagines home ownership as a retail-style product, bundling everything required to purchase a home into one transparent, fixed-price offering. Beyond home purchases, the platform supports customers across the full lifecycle of home ownership and personal finance.
OneDome operates at scale, working with a nationwide network of over 500 mortgage brokers and arranging approximately
$1.4 billion in mortgage volume per month,
positioning the company among the largest housing and mortgage platforms in the UK.
The company is
profitable
and has been recognised for rapid, capital-efficient growth, including being ranked the
4th fastest-growing fintech
and
17th fastest-growing technology company
by the
Deloitte Fast 50 in 2025, and the 6th fastest-growing tech company
by the
Sunday Times Tech 100
in 2026.
Backed by Channel 4 Ventures and family offices across the UK, Saudi Arabia, the United States, and Australia, OneDome is building the next generation
housing and fintech super-platform
, replacing fragmented, manual processes with a modern, data-driven, AI-enabled consumer experience.
Location: Auckland
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE:
Halter runs on data and our systems ecosystem is the engine behind it. As our Finance Systems Analyst, you'll be the person who keeps that engine not just running, but constantly getting faster and smarter. Reporting to the Senior Manager Finance Systems, this isn't a "keep the lights on" role.
You'll play a key role in the day-to-day administration of our finance systems and connected apps, supporting system accuracy, contributing to continuous optimisation, and helping build smarter, more efficient processes across the business. You'll work alongside finance, operations, and our tech teams to identify inefficiencies, build smarter workflows, and leverage AI tools to automate what doesn't need a human. If you're someone who sees a manual process and immediately thinks "I can fix that" you'll thrive here.
WHO WE'RE LOOKING FOR:
- The Systems Enthusiast: You have hands-on experience with NetSuite (even if early in your career) or you've worked in a comparable ERP and you're ready to go deep on our tech stack fast. You think in systems and love understanding how things connect.
- The Accounting Foundation: You're a Chartered Accountant, working towards your CA, or have a degree in Accounting or Finance. You understand the "why" behind the numbers, not just the system mechanics.
- The AI Curious: You're either already experimenting with AI tools to improve workflows, or you're genuinely motivated to further develop your skills and apply them. At Halter, we see AI as a teammate, not a threat.
- The Builder: You're not satisfied with the status quo. You spot inefficiencies, propose solutions, and see them through. You take ownership.
- The Fast Learner: You're 1-2 years into your career but you punch above your weight. You're comfortable asking questions, figuring things out, and moving quickly in a scaling environment.
WHAT YOUR DAY COULD LOOK LIKE:
- Systems Administration & Ecosystem Support
You'll be a key contributor to our finance systems environment, supporting user access, configurations, workflows, saved searches, custom records, and integrations with connected apps. You'll help keep our systems clean, accurate, and performing at their best.
- Continuous Optimisation (Not Just BAU)
This is where the role gets exciting. You'll proactively identify gaps and inefficiencies in our ERP workflows and connected systems, then collaborate on building and implementing solutions. Every process you touch should leave it better than you found it.
- AI-Powered Process Innovation 🤖
Halter moves fast and embraces technology. You'll actively use AI tools to automate tasks, surface insights, and reduce manual workload across finance and operations. Whether you're already experimenting with AI or looking to further develop your skills, what matters is a genuine hunger to learn and apply it.
- Financial Integrity Support
With your accounting knowledge or studies, you'll understand the financial impact of system changes, ensuring inventory valuation, GL mappings, and reporting outputs stay accurate. You'll support the finance team with system-driven analysis and help maintain the integrity of our balance sheet data.
- Cross-Functional Collaboration
You'll work closely with finance, supply chain, and tech teams, translating business needs into system solutions. You'll be the bridge between what we need and what the system can do.
- Documentation & Internal Controls
You'll maintain clear, up-to-date documentation of system configurations, workflows, and process changes, ensuring we have a strong control environment as we scale.
OUR BENEFITS:
- Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.
- Healthy body, healthy mind. We’re partnered with Southern Cross Health Insurance to support your well-being.
- Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth.
- We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family.
- Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave.
OUR OFFICE FIRST APPROACH
Humans are wired for connection. Being office first is a core pillar of our culture because in-person connections drive your growth, learning, impact, and relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful work together.
We're office first, not office only. Working from the office is our default, but we flex when needed. We have a high-trust culture where everyone is trusted to do what's best for Halter.
Our office vibe is special, the high energy and spectacular people make work enjoyable. Your growth and impact are unlimited here, coming from solving problems, innovating, and constantly learning from each other.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Job Location: Singapore
What you will do as a Senior Customer Engineer
The Senior Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: 7+ years of experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
This role requires frequent travel to Indonesia and work directly with clients communicate in Bahasa Indonesia. Fluency in Bahasa Indonesia is preferred.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Statesboro, Georgia
seniorГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.