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Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Sydney, Australia The Services Sales Manager (SSM) is a dynamic sales professional, passionate about technology evangelism and developing custom services solutions to drive business growth. This role owns sizing the service component of a Cloudflare opportunity. The SSM takes the technical solution and the customer requirements to deliver a Professional Services commercial proposition presenting customers with a clear line of sight from the solution to measurable business value, and giving sales teams the technical credibility to close. A core objective of the SSM is to grow the Cloudflare professional services business. This involves direct engagement with customers to define the specific service requirements needed to maximize the value of their technology investment and achieve their desired technical and business outcomes. The SSM works in a fast-paced environment and is instrumental in enabling Cloudflare customers to securely achieve their goals. This is accomplished by creating and proposing  a comprehensive services wrapper tailored to meet each customer's unique needs. The SSM maintains close working relationships across the organisation, partnering directly with the Account Teams, Specialist Sales, as well as establishing strong connections with Delivery teams, Global Delivery Practices, and other subject matter experts within Cloudflare Professional Services. The successful candidate will recommend the appropriate blend of Cloudflare services to assist customers in planning and executing large-scale transformations, ensuring they leverage maximum value from the portfolio. Your Impact Collaborate with sales teams to clearly define Cloudflare's differentiated approach to Go-to-Market (GTM) services. Showcase our delivery capabilities, IP, and expertise through compelling success stories that demonstrate how we solve customer needs. Gathering, understanding and defining customer specific requirements and expectations for value based outcomes in workshop based scenarios Collaborating with Sales, Delivery and Global Practices to construct solution proposals and Statements of Work to satisfy customer specific scope requirements and outcome based services. Collaborating with the Sales team to drive business growth for Cloudflare Services in your aligned territory. Your Experience Proven track record in service sales preferably with delivery experience, working within an IT or Cyber Security services organization Self–motivated and detail–oriented Strong written, verbal and presentation skills Demonstrated experience in discovery/scope definition workshops with cross–functional internal and customer resources to prepare current state/future state roadmaps and services proposals. Experience of working across multiple regions. Cybersecurity experience preferred. Experience and familiarity with using SFDC or similar CRM tools Cloudflare Platform experience will be an extra asset The Team Our sales team members work hand-in-hand with large organisations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security. As part of our sales team, you are empowered with systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Cloudflare that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Philippines Workplace: Remote 🌍 Remote | UTC+8 | Core collaboration hours: 12:00–6:00 PM Manila Time Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region. 7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors. Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries. If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia’s fintech moment starts here. About the role: Salmon’s content (marketing, product, and support) is written in English first. Tagalog and Cebuano (Bisaya) versions still depend on ad hoc help. We want to change it, and we're looking for a person who will help us. You can change that. You will write for our users in their own language: the app, push notifications, ads, and the website. Furthermore, you will own the work from brief to publication and become the team’s authority on how Salmon sounds in Tagalog and Cebuano (Bisaya). This is a senior role. You set the quality bar, build the glossary and your own part of our style guide, and make the calls yourself rather than follow someone else’s rulebook. Done well, it could grow into its own small team. What you’ll do: - Write marketing, website, product, and in-app copy in Tagalog and Cebuano (Bisaya): the app, push notifications, ads, and the website. You decide when to translate, when to rewrite from scratch, and what stays in English. - Adapt tone and register for audiences in different regions. Cebuano work grows as the product expands into new regions. - Work with Marketing, Content, and Product: take briefs, challenge them, and deliver on schedule. What you’ll own: - Own the quality bar for all Filipino-language content, including improving what is already published. - Review Filipino-language content before it ships, including as a backup reviewer for other authors. - Build and own the Filipino-language glossary and your part of the style guide, aligned with brand voice. - Define how Salmon sounds in Tagalog and Cebuano (Bisaya), and become the team’s authority on regional-audience nuance. - Own the work from brief to publication and make the language calls yourself, rather than follow someone else’s rulebook. - Lay the foundation for a Filipino-language function that could grow into its own small team. What makes you a strong fit: - Native or near-native fluency in Tagalog and Cebuano (Bisaya). You write in both, not only translate. Cebuano is required from day one. - Strong English: you read our English briefs and spot what won’t work in Filipino. - 3+ years of professional writing in Tagalog or Cebuano as part of a company team (marketing, content, product, media, or communications), with published work you can walk us through: what you decided and why. - Strong editorial judgment: you evaluate quality, decide on your own, and give authors clear feedback. - Understanding of how Filipinos use financial products and apps. We value product intuition as much as language skill. - Experience building or contributing to glossaries, style guides, or tone-of-voice guidelines, and working experience with localization tools (Lokalise, Phrase, Smartling, or Crowdin) and Figma. What we offer: Ownership and flexibility - Fully remote work with core collaboration hours from 12:00 to 6:00 PM Manila time (UTC+8) - Company-provided tools and equipment Health and time off - Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits - Access to an internal mental health support specialist - 22 vacation days, Philippine public holidays, and 15 sick days Growth and team experience - Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications - Company-sponsored trips to Manila to meet and work with your team in person - High-performing teams can earn a dedicated beach house week in Southeast Asia We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.

Location: CAN: Vancouver (333 Seymour St) Workplace: Hybrid The role / impact You will deliver high-quality, impactful software that aligns with team and business goals, always keeping customer needs and outcomes front of mind. By identifying and solving complex, ambiguous problems independently, you will produce robust, high-quality, and scalable software that helps change the world by supporting small businesses. Your daily work will focus on systems, scalability, and engineering quality while collaborating across teams to drive technical excellence and developer efficiency. Through clear and thoughtful communication, you will ensure stakeholders are well-informed and aligned. You will play a key part in fostering an inclusive team culture by mentoring others and sharing feedback with empathy. Your active participation in planning, delivery, and continuous improvement will contribute directly to the success of the broader Xero community. The team / how they connect You will join the Accounting Core team within Product Platforms, which forms the critical foundation underneath core product areas like invoices, bills, payments, and payroll. The team exists to make it easy for other groups across Xero to build on a strong foundation of accounting concepts, data, and libraries safely and efficiently. Operating across Wellington and Vancouver, we collaborate closely to reduce tight coupling, establish clear service boundaries, and accelerate product velocity global-wide. The team is currently working on / Initially, you will focus on - Transitioning from a monolithic architecture to modern microservices to remove delivery bottlenecks and improve efficiency. - Building and operating services in a production cloud environment utilizing C#, .NET Core, and AWS. - Resolving complex legacy problems, database scalability challenges, and modernizing service interfaces or APIs. - Automating manual processes and applying test-driven and trunk-based development practices. Where and how you can work This role is based at our on-site location in Vancouver. We operate on a hybrid model where you will spend one to two days a week in the office for collaborative technical discussions and team alignment, with the flexibility to work from home on the other days. You will also have the opportunity to travel to New Zealand for onboarding after your first couple of weeks. Here are some of the things we are looking for - You bring proficient backend development experience with one or more programming languages such as C#, .NET, Java, or Go. - A solid understanding of distributed systems concepts, including service-to-service communication, eventual consistency, and resilience patterns belongs in your toolkit. - Your background features practical experience working with relational databases where transactional data integrity and ACID principles are critical. - Having a familiar working knowledge of modern DevOps practices, automated testing, and continuous integration pipelines will help you succeed. - Showing an interest in utilizing modern artificial intelligence tools will enable you to enhance personal productivity and streamline engineering workflows. - You possess strong communication and collaboration skills, with the capacity to manage internal stakeholders like a technical product partner. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team. Compensation & Total Rewards At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits. The expected base salary range for this role is 131,800 - 150,000 CAD. Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets. This is a posting for an existing vacancy. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.

Location: Sydney, Australia Workplace: OnSite ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT THE ROLE As a Sales Development Representative (SDR) at Avoca, you'll fuel our growth engine by identifying, engaging, and qualifying prospective customers across the Australian home services industry. You'll run high-velocity outbound programs, convert interest into meetings for our Account Executives, and help evangelize Avoca's impact by turning missed calls into booked jobs and measurable revenue. You'll pioneer and build the market. This is a greenfield opportunity: you'll generate Avoca's pipeline in Australia from day one. It's ideal for someone who thrives on speed, experimentation, and impact. You'll own pipeline generation end-to-end: target the right segments, craft compelling outreach, book high-quality meetings, and collaborate closely with Sales, Marketing, and Product to turn customer pain into Avoca wins. WHAT YOU'LL DO - Prospect and qualify leads across Australian home services segments, serving as the first point of contact and trusted resource for prospects evaluating Avoca. - Run high-volume, multi-channel outbound (LinkedIn, email, calls, events) to build pipeline and consistently exceed meeting and SQL targets. - Tailor outreach to customer goals and business models; articulate Avoca's value in booking jobs, capturing missed demand, and lifting revenue. - Partner with Account Executives to schedule demos, share context, and ensure smooth handoffs that convert into opportunities and closed-won deals. - Travel to industry conferences and events to generate leads, book demos on-site, and represent Avoca with professionalism and urgency. - Conduct discovery to qualify fit, pain, and timing; map stakeholders across Operations, Marketing, and Executive teams. - Collaborate with Sales, Marketing, and Product to refine messaging, share market feedback, and continuously improve playbooks and cadences. - Track activity and outcomes with precision; measure and report on KPIs to guide prioritization and iterate quickly. WHAT YOU'LL BRING - 1–3 years in an SDR, BDR, or outbound sales role, ideally at a high-growth startup. - A track record of hitting or exceeding outbound meeting targets, with meetings that actually convert downstream. - Confidence on the phone and in writing: you can articulate value clearly whether it's a 30-second cold call or a personalized email. - Comfort with high volume; you can run 50+ touches a day without sacrificing quality. - CRM discipline: clean data, updated stages, notes that your AEs can actually use. - Excited to work with a high-ownership team across multiple time zones. - Nice to have: experience selling AI, SaaS, or into the home services vertical. - BONUS: Market/domain knowledge and/or an existing trades network. WHO YOU ARE - You're competitive with yourself. You track your numbers, know your conversion rates, and are always looking for the next lever to pull. - You handle rejection well — not because you ignore it, but because you treat it as signal. A "no" teaches you something about messaging, timing, or targeting. - You prepare before you pick up the phone. You've looked at the prospect's website, understand their business model, and can speak to their specific pain. - You're a clear communicator who keeps AEs, managers, and cross-functional partners in the loop without being asked. - You thrive in ambiguity and create structure: you're energized by a blank page, make sound decisions with incomplete information, and build repeatable process where none exists. - You have a high motor: self-driven, relentless in pursuit of pipeline, and quick to act without waiting to be told. - You're already embedding AI into your go-to-market in a systematic way, across prospecting, research, outreach and list building, and can show the workflows you've built and the results they drive. BENEFITS - Flexible PTO plus AU holidays - Company-wide off-sites - Travel to HQ - Competitive medical, dental, and health insurance - All core tools and software provided Compensation: The expected on target earnings for this role is A$150,000–A$175,000, with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca's total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process. WHY AVOCA At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact. Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Location: Sydney, Australia Workplace: OnSite ABOUT AVOCA Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ABOUT THE ROLE As an Account Executive at Avoca, you'll own the full sales cycle, from first conversation to close, for high-value home services operators in Australia. You'll work directly with founders, owner-operators, and revenue leaders to understand their call flows, conversion challenges, and growth goals, and help them adopt Avoca as a mission-critical revenue engine. You'll pioneer and build the market. This is a greenfield opportunity: you'll shape how Avoca sells in Australia from day one. It's ideal for someone who thrives in high-paced sales environments and is comfortable selling a technical product. WHAT YOU'LL DO - Own the end-to-end sales cycle for mid-market and enterprise home services customers across Australia. - Run discovery calls to deeply understand customer operations, call workflows, and revenue pain points. - Deliver tailored demos and solution pitches that map Avoca's AI to customer outcomes. - Build pipeline through outbound, inbound, and channel partners. - Manage pipeline, forecasts, and deal progression with high accuracy. - Partner closely with Product, Engineering, and Customer Success to close complex deals. - Provide feedback from the field to help shape product roadmap and positioning. - Hit and exceed monthly and quarterly revenue targets. WHAT YOU'LL BRING - 2-5+ years of closing experience in B2B SaaS (AI, vertical SaaS, or operational software preferred). - Proven ability to run complex sales cycles and close high-ACV deals. - Strong discovery skills: you ask great questions and listen closely. - Comfort selling to operators, founders, owner-operators, and revenue leaders. - Clear, confident communicator who can explain technical concepts simply to varied stakeholders. - Highly organized, proactive, and comfortable in fast-moving environments. - Excited to work with a high-ownership team across multiple time zones. - BONUS: Market/domain knowledge and/or an existing trades network. WHO YOU ARE - Experience selling to home services, SMBs, or operations-heavy businesses. - Familiarity with call centers, customer support, or revenue operations. - Experience working in early-stage startups. - Thrive in ambiguity and create structure: you're energized by a blank page, make sound decisions with incomplete information, and build repeatable process where none exists. - Have a high motor: self-driven, relentless in pursuit of pipeline, and have a competitive mindset. - Are already embedding AI into your go-to-market in a systematic way, across prospecting, research, outreach, call prep and pipeline management, and can show the workflows you've built and the results they drive. BENEFITS - Flexible PTO plus AU holidays - Company-wide off-sites - Travel to HQ - Competitive medical, dental, and health insurance - All core tools and software provided Compensation: The expected on target earnings for this role is A$300,000–A$365,000, with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca's total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process. WHY AVOCA At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact. Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Location: Sydney WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is building its first Deal Desk presence in APAC, and this is the first hire. You will be the commercial subject matter expert for our APAC go-to-market teams across Australia, Japan, Korea and the wider region. You will help AEs shape, price, negotiate and closedeals, and make sure those deals are captured accurately in our quote-to-cash systems. This is a hybrid role covering deal strategy and deal operations. You will report to the Head of Deal Desk, who is based in the US, and work closely with APAC GTM leadership, RevOps, Pricing and Packaging, Legal, Finance and Product. WHAT YOU’LL DO DEAL STRATEGY - Partner with AEs at every deal stage on structure, pricing and negotiation, not just at contracting - Build scenario-based pricing models (usage projections, ARR impact, credit allotment sizing) and use product telemetry to connect customer usage to price and value - Act as the expert on Harvey’s move to consumption-based pricing, and help AEs explain it to law firm and in-house customers - Handle redlines and non-standard requests with Legal, Finance and Product;summarize and escalate approvals - Build and maintain field-facing playbooks covering what is allowed, fallback positions and approval paths - Deliver enablement to the APAC field on pricing and deal best practices - Join customer calls where you can add value - Track the commercial pulse of the region and proactively raise trends and insights to Deal Desk and GTM leadership DEAL OPERATIONS - Review, validate and process orders for accuracy, policy compliance and booking readiness - Act as the first line of support for Salesforce and CPQ quoting, approvals and opportunity hygiene - Manage and triage the regional Deal Ops ticket queue - Contribute to CRM and CPQ enhancements through requirements, UAT and rollouts of new workflows or guardrails WHAT YOU BRING - 4+ years in Deal Desk, Commercial or Sales Operations, or RevOps supporting deal construction, with hands-on experience in both strategy and operations - Experience with consumption or usage-based pricing (big data, cloud infrastructure or AI platforms are a strong plus) - Pricing models and scenario analyses you built yourself and used in live deals - Experience with Salesforce and CPQ (e.g. Salesforce CPQ, DealHub) and quote-to-cash processes - Experience delivering field enablement and creating playbooks or process documentation - Clear, concise and measured communication with AEs, executives and cross-functional partners - Calm under pressure, and able to say no while staying a trusted business partner - Comfortable working autonomously with a manager in another time zone, and thriving through constant change - Uses AI tools to work more efficiently WHY JOIN - You will be the first Deal Desk hire in APAC, joining early in Harvey’s regional growth - You will shape how Harvey prices and sells as it moves to consumption-based pricing - Strong, structured onboarding followed by real autonomy - A potential long-term path to leading Deal Desk in the region as the team grows ADDITIONAL INFORMATION - Location: Sydney, NSW (Hybrid with flexibility) - Work eligibility: Must have valid Australian work rights; Harvey does not currently offer visa sponsorship for this role WHAT WE OFFER - Structured hybrid working arrangement: 3 days in our Sydney office, 2 days working from home - Health Coverage: Fully covered private hospital insurance, plus extras for dental, optical, physio, mental health, and more. - Family & Fertility Support: Support for fertility treatments, adoption, and surrogacy through Carrot. - Retirement & Security: Comprehensive coverage designed to support your long-term well-being. - Paid Leave: Paid annual leave, sick leave, and fully paid parental leave for all parents. - Wellness & Perks: Daily in-office lunch, wellness memberships through Wellhub, and monthly commuting support. - Professional Development: Annual support for courses, certifications, conferences, and books. - Remote Work Allowance: Monthly support for home office, internet, and phone expenses. - Harvey Holiday: After four years, enjoy a four-week paid sabbatical to rest, travel, or explore new experiences. DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-EP3 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Sydney, Australia At Riot, we believe in putting players first. Our Sydney-based team contributes to the highly anticipated Riot MMO, collaborating globally to build next-generation features and technology. Whether focused on automation, performance, tools, or release systems, we create the foundations for great developer and player experiences. Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work in a variety of broader domains. As a Senior Software Engineer , you will also dive into projects that focus on team cohesiveness and cross-team objectives. You will drive technical initiatives and provide other engineers with a clear illustration of extraordinary engineering. On our unpublished R&D product, you will work with all team disciplines to design, implement, and iterate on modern game development workflows, pipelines, and automation. You will work in a small team alongside a product lead, technical artists, and other engineers to ensure we can efficiently deliver on our player’s dreams. We’re looking for an engineer experienced in automation and build systems whose work will ensure we consistently deliver a high-quality, dependable experience that players can trust over the long term. The ideal candidate is passionate, driven, and wants to guide the technical vision of how we extend engines and optimize workflows. You will report to the Engineering Manager of the Automation & Build Systems team. Internal Job Title: Senior Software Engineer II Responsibilities: Co-design and implement solutions for large scale automation and build tooling across a distributed network of servers. Contribute to architecture requirements, technical design, and implementation across relevant systems, helping deliver stability to players and shaping the team’s technical direction and standards. Work with technical leadership in Sydney & Los Angeles to develop solutions, and collaborate closely with design to deliver high-performance systems that maximize player enjoyment. Work collaboratively across multiple timezones to gather requirements and consistently deliver robust, scalable, and performant systems. Help build best practices related to build & automation systems and foster a collaborative environment where knowledge and skills are shared. Contribute to the technical culture of the team, ensuring the right balance of speed and sustainability. Troubleshoot live service issues as part of an on-call rotation. Required Qualifications: 3+ years of professional experience in software engineering, including experience delivering live or shipped games/products. Professional experience and proficiency in C and C++, with strong debugging skills Strong understanding of common game and software design patterns. Experience in automation tooling, performance tooling, build/release pipelines, and/or telemetry. Experience working in cross-functional teams and collaborating across disciplines & time-zones. Desired Qualifications: Bachelor’s degree in Computer Science or equivalent experience. Experience developing MMO and/or large scale online games with a focus on build systems and automation. Proficiency with services development, Golang and/or C#. Skilled in managing requirements and refining game development pipelines for efficiency and scalability Familiarity with Unreal Engine 5, including Blueprint visual scripting, and working knowledge of Iris Experience working with mid-sized engineering teams and other disciplines (e.g. QA,  Production, Tech Design) in an agile environment Prior experience working on global-scale game development or online services. For this role, you'll find success through craft expertise and a collaborative spirit that prioritizes the delight of players. We will look at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about players' experiences, this is the role for you! Working closely with Riot teams globally, Riot Sydney is a powerhouse of talent, and experts in global development. Our teams work on VALORANT, League of Legends and Teamfight Tactics, alongside exciting R&D and Tech projects. If you believe that the Player Experience comes first, we want to hear from you. Our players are a diverse group from different backgrounds, and we want to see that reflected in the people who make our games, all qualified applicants will be considered for employment. Our Perks: At Riot we strongly believe in work / life balance, and we encourage that with our open paid time off policy, paid parental leave (for both primary and secondary carers) and flexible work schedules to fit your lifestyle. We also believe that work should be fun, we have co-op gaming areas, a play fund so you can broaden and deepen your knowledge of players and community, and all the snacks you would ever need to power through your day (even healthy snacks!). And that’s not all we offer, there’s also: Medical Insurance that covers you and your dependents Employee Assistance Program Wellness fund Donation matching of time and money to registered charities Learning and Development opportunities Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code . Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming .

Location: Sydney, Australia As a Senior Software Engineer on an unpublished R&D project, you will be responsible for designing and implementing core social and store systems for one of Riot’s most exciting new games. You will work closely with Product, UX Design, and central teams to design, integrate, and build engaging social and purchasing systems in our game. In this role you will own the full vertical integration of social systems in our game, meeting and exceeding player expectations for our genre while adhering to our social safety standards. Additionally you will own the full integration of our in-game store and purchasing systems, offering players a world-class and secure experience in discovering, purchasing, and enjoying in-game purchases. Both of these objectives require extensive collaboration with central teams and other partners as well as legal and regulatory oversight to ensure all our systems are meeting and exceeding both player and industry expectations. Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work in a variety of broader domains. As a Senior Software Engineer, you’ll be expected to fully own the delivery of a complex, full stack feature including UI, implementation code, and integration with central systems. We work with both new and current technology, creating innovative solutions to overcome high-volume obstacles and to deliver player value. You will report to a Senior Engineering Manager supporting the Tech Foundations team within an Unpublished R&D Product. Internal Job Title: Software Engineer II Responsibilities: Gather a deep understanding of the requirements for Social & Store integration Coordinate close with central platform teams on existing solutions Collaborate with Product and UX Design on the product specific goals Provide technical implementation proposals consistent with company and product goals Implement the full solution including utilizing Unreal C++, Blueprint, and UI Debug the full stack of the deliverable from UI to Platform in coordination with Services and Central teams Ensure compliance with Riot safety and regulatory requirements for global social & store systems Coordinate with Product and Insights on Playtest feedback for social and purchasing experiences Required Qualifications: 5+ years (or equivalent depth) of professional experience in software engineering, including experience delivering live or shipped products at scale 2+ years (or equivalent depth) working on game development tools Proficiency in C++ B.S. in computer science or equivalent experience Proven ability to navigate ambiguity and influence cross-functional stakeholders Proven ability to work with Central Teams and Vendors to achieve product goals Strong communication skills across technical and non-technical audiences Desired Qualifications: Experience in Unreal Engine, Subsystems, View Models, & Service Integration Experience with Social systems and player engagement requirements Experience with in-game Purchasing flows, entitlement flows, and vendor platform purchasing and entitlement systems such as Sony Playstation, XBox, etc. Experience & success at working on a distributed team Experience with AI assisted engineering workflows For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role! Our Perks: At Riot we strongly believe in work/life balance, and we encourage that with our open paid time off policy, paid parental leave (for both primary and secondary carers) and flexible work schedules to fit your lifestyle. We also believe that work should be fun, we have a LAN gaming room, the latest consoles, a play fund so you can broaden and deepen your knowledge of our players and community, and all the snacks you would ever need to power through your day (even healthy snacks!). And that’s not all we offer, there’s also: Medical, Dental and Vision Stipend Wellbeing Reimbursement We will double down on your donations of time and money to non-profits Employee Assistance Program Learning and Development opportunities Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code . Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming .

Location: Sydney, Australia Riot Engineers bring deep expertise in specific technical domains while embracing cross-functional collaboration to deliver exceptional player experiences. As a Software Engineer on an unpublished R&D project, you will focus on building and operating backend systems that power our social and store experiences. You will work closely with UI engineers, product, production, and central platform teams to deliver reliable, scalable services that directly impact players. This includes implementing high-load, highly available and secure client-server interactions that are fundamental to every player’s experience, as well as supporting the infrastructure, observability, and operational practices required to run a global live service. Additionally, you will help ensure our services are performant, resilient, and ready to operate at scale. You will report to a Senior Engineering Manager supporting the team within an R&D game project. Responsibilities: Design, implement, and maintain scalable backend services supporting social and store systems Own features spanning from service implementation to in-game integration Partner with product managers to identify and implement new backend services required to unlock novel features. Contribute to API design and client-server communication patterns optimized for high availability and efficient throughput Support live services, including operational readiness, monitoring, and incident response participation Implement and maintain infrastructure in support of new social and store features and optimize the cost of operations Design and implement internal web tooling and dashboards to support game operations, live service monitoring, or content management workflows (i.e., store catalog and offer management) for partner teams. Act as a technical liaison to shared platform teams for core integrations, ensuring reliable and performant client-server data flow. Participate in code reviews, design discussions, and continuous improvement of engineering practices Collaborate cross-functionally with design, QA, and production Required Qualifications: 5+ years of experience building backend systems, distributed systems, or game services Experience contributing to scalable, production-ready architectures Strong understanding of client-service architecture and service-oriented design principles Proficiency in Golang, C++, Java or another modern programming language Experience working with cloud platforms (e.g., AWS) Experience implementing observability practices including logging, monitoring, and diagnostics Experience building and maintaining internal web applications or tooling (e.g., using frameworks like Next, React, Angular, or Vue.js, or similar server-side rendering experience). Desired Qualifications: Experience working on or shipping an online multiplayer game Experience supporting or operating live services post-launch Experience working both in the game client and backend systems Experience with Unreal Engine Experience with AI assisted engineering workflows For this role, success is grounded in technical craftsmanship, collaborative execution, and accountability in live service environments. We value engineers who understand how backend systems support social and store features, who can reason about operating distributed systems at scale, and who care deeply about delivering reliable experiences to players. We will consider your experience, technical depth, and connection to games when evaluating your application. Our Perks: At Riot we strongly believe in work/life balance, and we encourage that with our open paid time off policy, paid parental leave (for both primary and secondary carers) and flexible work schedules to fit your lifestyle. We also believe that work should be fun, we have a LAN gaming room, the latest consoles, a play fund so you can broaden and deepen your knowledge of our players and community, and all the snacks you would ever need to power through your day (even healthy snacks!). And that’s not all we offer, there’s also: Medical, Dental and Vision Stipend Wellbeing Reimbursement We will double down on your donations of time and money to non-profits Employee Assistance Program Learning and Development opportunities Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code . Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming .

Location: Boston, Massachusetts, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Job Overview Are you an ambitious sales leader looking for the opportunity to bring iconic brands to market? We have an exciting opportunity for a Senior Sales Manager leading all aspects of our Value, Club, Drug and Off Price businesses. In this role, you are responsible for enhancing the business opportunity across Hasbro's Boys Action, Sports Action, Games, Preschool and Fashion Brand portfolios. The Senior Sales Manager will lead a team and connect with cross-functional partners to share and implement your channel and go-to-market strategy. Location and Work Arrangement This role is based at our Boston, Massachusetts, United States office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays. What You'll Do Responsible for the annual sales plan, forecast and P&L for Club, Value, Drug and Off Price accounts Build and present joint business plans with buyers and merchant leadership Find new distribution, programs and white-space opportunities in each channel. Regularly share insights and apply data to drive sell-in and sell-through Develop a full understanding of account needs and work to achieve mutually beneficial results Apply a strong understanding of Hasbro brands, consumer targets, and the product line to develop channel-specific strategies Develop channel-specific assortments, pack-outs and price points in partnership with marketing and product development Build account/channel specific strategies for sell-in including curating a product assortment that fits retailer needs and meets Hasbro revenue and margin targets Partner regularly with marketing, account support, finance, flow planning and data management Responsible for ensuring all key parties assist in meeting various deliverables and timelines throughout the selling process and POs are shipped on time and in full. Articulate customer needs and influence internally Negotiate terms, trade funds and allowances to deliver revenue and margin goals and optimize Cost of Business (COB) investment across accounts Lead, mentor and develop a team of four sales managers Use data to accurately project sales and regular communicate any changes to the plan as they occur Provide regular business updates and forecasts to sales leadership What You'll Bring Bachelor's degree, or equivalent demonstrated experience 5+ years of transferrable experience selling to Off-Price accounts and at least one of: Club, Value or Drug Excellent communication and negotiation skills Proven track record succeeding in a fast paced environment Results driven with a track record of meeting and exceeding sales targets Strong understanding of market dynamics, consumer behavior, and industry trends Solutions oriented demonstrating the ability to problem solve creatively and effectively Strong time management, prioritization, planning, analytical, and organization skills Demonstrated ability to manage a brand and product portfolio across multiple retail accounts Strong understanding of retail finance Sophisticated Excel/Powerpoint/PC skills Minimum 30% travel required. Who We Are We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all. Hasbro About the Company – Hasbro Wizards of the Coast Who We Are – Wizards of the Coast Equal Opportunity Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. Accommodations If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process. Notice Regarding Hasbro’s use of AI in the Recruitment Process We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements. How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review. Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions. Greenhouse has published the results of an independent bias audit of Talent Matching. View the Greenhouse Talent Matching audit results . The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $140,900 — $211,400 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: Germany Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why This Role? We're seeking an experienced Program Manager to join Cohere's customer-facing Program Management team, with a focus on public sector and defence accounts in Europe, particularly in Germany. This is a highly specialised role requiring an individual who understands technical program delivery, the technical complexity of frontier AI models and the unique requirements of government and defence organisations. You will be the critical bridge between our cutting-edge AI capabilities and the specific needs of Ministries, Agencies, and defence organisations across Europe. You'll navigate complex procurement processes, stringent security requirements, data sovereignty concerns, and regulatory compliance while ensuring our customers successfully deploy and scale our AI solutions. In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the technical program lead and trusted advisor for our most sensitive and high-impact government and defence engagements. Location: Germany Eligibility: This individual must be a German citizen living in Germany and fluent in German, enabling immediate engagement with critical defense and national security customers. Security Clearance: German security clearance is not required, but is a strong nice-to-have. What You'll Do Customer Program Leadership: - Own end-to-end technical program delivery for Germany and broader European public sector and defence customers, from initial deployment through production scaling - Serve as the primary technical program point of contact for customers, building trusted relationships with departmental CIOs, IT directors, and technical teams - Translate complex public sector and defence requirements (security, compliance, accessibility, bilingualism, data sovereignty) into actionable engineering plans - Navigate complex procurement processes, RFP responses, and contractual technical obligations. Strategic Communication: - Provide clear, timely, and objective communication across Cohere's engineering organisation, customer stakeholders, pubic sector and defence leadership - Translate between AI/ML technical concepts and government-appropriate language for decision-makers who may not have deep technical backgrounds - Present technical roadmaps and status updates to senior stakeholders including departmental executives - Represent Cohere's technical capabilities in sensitive government and defence contexts. Complex Program Management: - Create and manage project schedules that account for public sector and defence timelines, security review processes, and approval cycles - Identify and manage dependencies across government departments, security authorities, cloud service providers, and internal Cohere teams - Navigate risks unique to government and defence deployments: privacy compliance, security, political and regulatory, technology and infrastructure. - Drive alignment between product development priorities and specific customer requirements. Technical Delivery & Execution: - Ensure on-time delivery of AI solutions that meet security, privacy, accessibility, and performance standards - Coordinate technical work across multiple teams: model customisation, security hardening, integration with government systems, bilingual support - Establish governance checkpoints appropriate for high-stakes government and defence deployments - Problem-solve complex technical challenges in air-gapped, on-premises, or highly regulated environments. You May Be a Good Fit If: Required Experience: - 6+ years of experience as a customer-facing Technical or Engineering Program Manager in AI/ML consulting, technology transformation, or enterprise software delivery. - Excellent executive communication and stakeholder management. - Experience working with government, defence, or heavily regulated customers. - Proven track record managing complex, multi-stakeholder technical programs with stringent compliance requirements. - Bachelor’s degree in a relevant field; advanced degree or technical certs a plus. Technical Background: - Strong understanding of enterprise software deployment architectures (cloud, on-premises, hybrid, air-gapped) - Working knowledge of or experience with modern AI: LLMs, agentic systems, MCP, RAG, fine-tuning, evals, and responsible AI would be a strong differentiator - Comfortable discussing API integrations, model inference, data pipelines, and ML operations with technical stakeholders. Government & Defence Acumen: - Deep understanding of how government and defence organisations procure, evaluate, and deploy technology - Familiarity with European government requirements: data sovereignty, privacy laws (Privacy Act), accessibility standards, official languages obligations, security classifications - Understanding of defence and national security considerations in AI deployment - Experience with Algorithmic Impact Assessments or AI ethics frameworks is a strong asset - Eligible to obtain a German security clearance Nice to Have: - Active German security clearance - Bilingual (English/German) proficiency - Background in or strong familiarity with European defence, intelligence, or critical infrastructure sectors - Experience with GC Cloud services (Azure, AWS GovCloud) or Protected B/C environments - Project management certification (PMP, PgMP) or government-specific methodologies. Security Clearance Requirements This role strongly prefers eligibility for German government security clearance. We are looking for candidates eligible for German government clearance, meaning that they require German citizenship. In addition, this individual is required to be based in Germany and be fluent in German as this will enable immediate engagement with critical defence and national security customers. What Makes This Role Unique This isn't typical program management - it's a highly specialised role at the intersection of frontier AI, national security, and public sector digital transformation. You'll work on some of Canada's most sensitive and impactful AI deployments, helping government organisations harness cutting-edge technology while maintaining the highest standards of security, ethics, and accountability. If you're passionate about responsible AI adoption, understand the unique constraints and opportunities within government, and want to have an outsized impact on how Canada leverages AI to serve its citizens, this role is for you. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: AU: Melbourne: (260 Burwood Rd) Workplace: Hybrid The role & impact As our Affiliates Manager, you’ll own the strategy and day-to-day management of Xero’s global affiliate channel, across both the Xero and Melio brands. You’ll look after publisher relationships end to end and shape campaigns that bring new customers to our websites, optimising them towards lifetime value and first-time payers. Working across Impact and PartnerStack, you’ll manage a multi-million dollar channel and be accountable for clear, measurable returns. This is a rare chance to help build an affiliate channel that sets the standard for SaaS, at a global, publicly listed company. You’ll help us move from doing acquisition well to doing it at scale, building tools and workflows (many powered by AI) that make growth repeatable. You’ll be the person who can sit down with an engineer or applied scientist to work through tracking, attribution and incrementality, then turn those insights into plans that publishers, partners and stakeholders get behind. The team & how they connect You’ll join our affiliates team, part of Xero’s wider performance marketing function, working alongside a fellow Affiliates Manager in Sydney who specialises in publisher relationships. The two of you will share ownership of the channel, with your measurement and technical know-how complementing their partner expertise. You’ll Make it together with product, data science, engineering, brand and our external affiliate agency to bring every campaign to life. Initially, the role will focus on ➔ Getting hands-on with our affiliate platforms, Impact for Xero and PartnerStack for Melio, and the tracking and reporting behind them. ➔ Reviewing performance and attribution data across both programmes, and closing any tracking gaps quickly. ➔ Growing and nurturing high-quality publisher partnerships across our core markets of Australia, the UK and the US. ➔ Shaping the channel’s roadmap, including AI-powered tools and automation that help us scale acquisition. Where and how you can work This role can be based anywhere in Australia or New Zealand, near one of our offices. We work in a hybrid way, mixing time with your team in the office with time working from home, and our offices host regular boost days that make catching up in person easy. Here are some of the things we are looking for ➔ You’ll bring hands-on affiliate marketing experience at scale, whether from an affiliate network, platform, agency or the client side. ➔ Experience running programmes on platforms such as Impact or PartnerStack, from partner recruitment through to optimisation and reporting, is something you bring. ➔ A strong grasp of tracking, attribution, measurement and incrementality means you enjoy getting into the detail with engineers and data scientists. ➔ Building trusted relationships comes naturally to you, from publishers and partners to technical and business stakeholders. ➔ Owning budgets and commercial targets feels familiar, and you can turn data into clear insights that show the value of the channel. ➔ Curiosity about AI is part of how you work, and you Make it happen by finding, testing and rolling out new tools that help the channel scale. Apply even if your experience isn’t a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Director, Digital Games Monetization U.S.-based required | West Coast strongly preferred (Bay Area ideal) | Headquarters: San Mateo, CA Role Summary: The Senior Director, Digital Games Monetization is responsible for leading the PlayStation Store's global publisher monetization organization and maximizing the value created for publishers, players and PlayStation. As the leader of the Digital Games Monetization team, they will define and execute the strategies, capabilities and partnerships that drive sustainable commercial growth. Combining expertise in publisher strategy, monetization, content lifecycle management and commercial optimization, they will ensure the PlayStation Store remains the industry's most effective platform for digital content monetization. Reporting to the VP, PlayStation Store, the Senior Director will lead a global organization of monetization specialists and content lifecycle experts, partnering closely with publishers and cross-functional teams including Planning & Proposition, Merchandising & Editorial, Insight & Analytics, Commercial Development, GDPR, Channel Sales and Product. Acting as a trusted advisor to both internal stakeholders and external partners, they will identify the opportunities to accelerate publisher growth, improve commercial performance and develop innovative monetization capabilities that deliver measurable business impact. As the senior leader of the Digital Games Monetization function, they will unite teams responsible for publisher strategy, content lifecycle optimization and commercial growth under a single vision and operating model. The Senior Director will be responsible for aligning priorities, developing organizational capability, establishing best practices and ensuring monetization expertise is applied consistently across publishers, markets and business models. Through strong leadership and strategic direction, they will build a globally connected organization. In addition to driving commercial outcomes today, the Senior Director will play a critical role in shaping the future of monetization on the PlayStation Store. Working at the intersection of commercial strategy, publisher partnerships, product innovation and market intelligence, they will help identify emerging opportunities, influence Store capabilities and champion new ways of creating value. The role will be instrumental in establishing the PlayStation Store as the industry's leading partner for publisher growth and monetization excellence. What You'll Be Doing: The Senior Director, Digital Games Monetization will lead PlayStation Store's global digital monetization organization, building the strategy, operating model and organizational capability required to maximize the commercial performance of publisher content across the platform. They will lead a global team responsible for publisher monetization and content lifecycle optimization, ensuring clear objectives, performance measures and operating rhythms are in place to drive sustained commercial growth across markets, publishers and business models. Working closely with publishers, the Senior Director will act as a strategic advisor, helping partners maximize long-term performance through effective monetization, pricing, promotional and lifecycle strategies. They will build and maintain senior relationships across the publishing industry, identify growth opportunities and provide commercially focused recommendations informed by player behavior, market dynamics and content performance. Working across the full spectrum of publishing partners, from global strategic accounts through to independent developers, they will help shape monetization strategies that deliver mutual value for publishers and PlayStation. The role will be responsible for leading PlayStation Store's monetization strategy and commercial performance expertise, ensuring publisher decisions are supported by high-quality insight, analysis and market intelligence. Through the development of scalable frameworks, analytical approaches and best practices, they will help publishers identify revenue opportunities, improve content performance and optimize long-term lifecycle value. A key accountability will be driving the adoption and evolution of Intelligent Pricing, expanding the impact of the Targeted Offers program and accelerating the development of future monetization capabilities across the Store. Working closely with Store, D2C and matrix teams, the Senior Director will champion innovative approaches to pricing, promotions, experimentation and commercial optimization. They will also help shape future capabilities that leverage data, automation and AI to improve publisher outcomes and strengthen PlayStation's commercial advantage. The Senior Director will play a critical leadership role within the combined Partner Team structures (PCT) working in close partnership with GPDR to identify, prioritize and execute monetization opportunities across the PlayStation Store. Together, the teams will influence partner strategy, capability investment and ensure publisher needs, player outcomes and business objectives are reflected in product and platform decision-making. Through this partnership, the role will help connect commercial insight, platform capability and publisher opportunity into a unified strategy for Store and business growth. As a member of the Store Leadership Team and wider D2C leadership community, the Senior Director will contribute to the strategic direction of PlayStation Store and the D2C business. They will represent publisher and monetization priorities within executive discussions, communicate commercial opportunities and performance to senior stakeholders, and help shape the future direction of digital commerce. Through strong leadership, organizational development and cross-functional collaboration, they will build a high-performing global organization that strengthens PlayStation's position as the industry's leading platform for publisher growth and commercial success. What We're Looking For: Significant commercial leadership experience within the games industry, with a proven track record of leading high-performing global teams and delivering sustainable growth through publisher-focused monetization strategies. Deep expertise in digital business models, platform economics, digital monetization, pricing and promotions, lifecycle management and revenue optimization, with a strong understanding of the opportunities and challenges facing publishers across the industry. Demonstrable success developing strategic partnerships with publishers ranging from global AAA partners to independent developers, driving commercial growth through data-driven recommendations and impactful monetization programs. Strong commercial and analytical capability, with experience translating complex performance data, market trends, publisher and customer insights into actionable business strategies and revenue growth initiatives. Proven ability to influence senior stakeholders internally and externally, working effectively across global, matrixed organizations to align teams around common commercial objectives. Experience operating against ambitious commercial targets and communicating business performance, opportunities and strategic priorities to a wide range of audiences, from detailed operational reviews to executive leadership presentations. A strategic yet hands-on leader, with a track record of delivering change, transformation and innovation in fast-paced environments, whilst maintaining strong operational execution. Exceptional communication, relationship management and problem-solving skills, combined with a passion for experimentation, continuous improvement and the future of the games industry. #LI-SF1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $251,000 — $376,600 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Remote - US About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. Want to know what you’ll be doing? You will work on our data infrastructure platform which supports the B2 Object Storage and Computer Backup products, responsible for the data infrastructure that everything runs on. You will help improve automation, observability and stability for durability, increase throughput, and drive architectural changes to support the long term requirements of our service. Responsibilities: Design and build automation frameworks that let other engineers provision, configure, and repair fleet infrastructure themselves Design and extend the observability stack (metrics, logs, traces, alerts) that tells us whether the storage platform is healthy and where it is degrading Build reporting, dashboards, and visualizations that give engineering and leadership a clear view into fleet health, capacity, and operational trends Build system health tooling that detects failing hardware, drifting configuration, and capacity risk before they turn into incidents Lead technical design discussions and produce clear design documents for changes that span multiple services and teams Drive the implementation of large features from design through rollout, including the migration and backfill work that real systems require Partner with the on-call rotation to turn recurring toil and incident findings into automation and better signal The Right Fit: 7+ years of backend development in an enterprise environment, working in an object-oriented or systems language (Java, Rust, C++, C#, Go, or similar) Experience designing automation frameworks or platforms that other engineers build on Experience building large scale software systems running on thousands of servers Experience building automation or tooling that other engineers depend on daily, whether internal platform services, operational tooling, or a deployment and configuration pipeline Working knowledge of an observability stack (Prometheus, Grafana, OpenTelemetry, ELK, Datadog, or equivalent), including instrumenting a service and designing alerts people trust Strong Linux fundamentals and comfort operating in a bare-metal or hybrid environment rather than a fully managed cloud Professional experience incorporating AI-assisted development tools (Gemini, Cursor, Claude Code, or similar) Comfortable with all aspects of the software development lifecycle, including design, implementation, testing, and rollout Exhibits curiosity and seeks to understand before offering solutions Communicates proactively in a remote environment by keeping the team informed, surfacing blockers early, and moving work forward Applies analytical thinking to ambiguous problems Bonus points for: Proficiency in Java Experience with configuration management or infrastructure-as-code tooling (Ansible, Salt, Puppet, Chef, Terraform) Experience designing SLOs and error budgets, or reducing alert noise on a fleet running at scale Experience with time-series databases and query languages such as PromQL Experience automating hardware lifecycle work: burn-in, failure detection, drive replacement, decommissioning Experience with discovering and implementing performance improvements, including CPU and IO Understanding of Linux internals and file systems Familiarity with hard drive performance and optimization, including host-managed SMR Experience building and interpreting models, dashboards, or reports Required for all Backblaze Employees: Good attitude and willingness to do whatever it takes to get the job done Strong desire to work for a small, fast-paced company Desire to learn and adapt to rapidly changing technologies and work environment Rigorous adherence to best practices Relentless attention to detail Excellent interpersonal skills and good oral/written communication Excellent troubleshooting and problem solving skills Backblaze Perks: Healthcare for family, including dental and vision Competitive compensation and 401K RSU grants for full-time employees ESPP program Flexible vacation policy Maternity & paternity leave MacBook Pro to use for work plus a generous stipend to personalize your  workstation Childcare bonus (human children only) Fertility treatment and support Learning & development program Commuter benefits Culture that supports a healthy work-life balance To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The base pay range for this position is: $175,000 - $200,000 At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Location: United Kingdom About the company and the project: A privately held global company specializing in AI-powered home and perimeter security is looking for a Senior Sales Manager to join its team. Founded in 2018 in Larnaca, Cyprus, the company offers edge-based video analytics devices that enhance standard IP security cameras with intelligent object detection and real-time alerts — all without subscription fees or cloud storage. The company primarily serves clients across North America. The mission of the company is to help people monitor commercial and enterprise sites, and take the necessary preventative actions to keep them safe and secure. You are offered a fully remote form of cooperation. The position is only available for the candidates based in the United Kingdom. Your tasks on the position: Driving revenue growth through new business acquisition and strategic account expansion in the UK security systems distribution market Leveraging an extensive professional network to identify and engage decision-makers in integrators, installers, and distributors Conducting competitive market analysis, monitor industry trends, and identify opportunities to differentiate our product offerings Developing and execute targeted sales strategies for high-value prospects and key partners Building and maintain long-term relationships with customers, distributors, and key stakeholders Leading negotiations for large contracts, tenders, and strategic deals Representing the company at industry events, exhibitions, and trade shows Collaborating with product and marketing teams to adapt solutions for UK market needs Requirements 5+ years of proven sales experience in security systems distribution in the UK Strong existing network of contacts within the UK security industry In-depth understanding of security product lines (AI Video Analytics, VMS, CCTV, alarms, access control, monitoring solutions) and the competitive landscape Experience in large deal closures and tender processes Ability to develop and execute strategic sales plans with measurable results Proficiency in CRM systems and sales tools such as LinkedIn Sales Navigator, Apollo, or similar English C2 Benefits Competitive salary according to your experience and skills (£50.000+bonuses) Fully remote work Official employment with full compliance to the UK labor law Paid vacation, sick leave, social and medical insurance International team and innovative AI-powered product Stable, fast-growing company with a flat organizational structure

Location: Colombia; Brazil; Argentina; Croatia; Poland; Spain Paired is a global recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. About Our Clients We are a recruiting partner representing three leading, fast-growing e-commerce retention agencies currently scaling their teams. By applying to this single role, you will be considered for three distinct agency dynamics depending on your background and career goals: They are looking for experienced Lifecycle & Retention Growth Strategists who can take ownership of customer retention, lifecycle marketing, and growth initiatives. The Enterprise Scale Agency: Best for strategists who love global teams, structured multi-person account pods, and managing high-profile global brand portfolios. The Agile Boutique Studio: Best for autonomous, execution-focused strategists who love working closely with founders and driving rapid list growth for 7-figure brands. The Data & Tech-Heavy Growth Shop: Best for analytical minds who love custom data pipelines, proprietary funnel architectures, and leveraging advanced AI production tools. This is a strategic, hands-on role for someone who understands how to turn customer and performance data into actions that improve revenue, retention, engagement, and customer lifetime value. Depending on the client, your scope may include email and SMS marketing, lifecycle automation, retention strategy, subscription growth, customer journeys, experimentation, and cross-functional team leadership. Key responsibilities Own lifecycle and retention strategy across email, SMS, subscription, and other customer touchpoints based on business needs. Analyze customer, campaign, retention, and revenue data to identify opportunities and determine what should be tested or optimized. Develop and execute experiments around offers, messaging, segmentation, customer journeys, subscription conversion, retention, and lifecycle engagement. Build and optimize lifecycle programs, including campaigns, automated flows, onboarding, post-purchase, winback, cancellation/save journeys, and other retention initiatives. Translate data and customer behavior into clear strategic recommendations and actionable plans. Own performance against key business outcomes such as revenue, retention, customer lifetime value, subscription take rate, churn, or lifecycle program performance. Work directly with clients, founders, or senior stakeholders to present performance, recommendations, and strategic priorities. Lead and coordinate cross-functional teams including copywriters, designers, project managers, developers, and other marketing specialists. Provide clear briefs, direction, feedback, and quality control to ensure execution aligns with strategy and brand requirements. Troubleshoot lifecycle marketing, CRM, subscription, or customer journey issues and provide practical solutions. Identify opportunities to improve processes, systems, and workflows, including the use of AI and automation where appropriate. Monitor account/customer health and proactively identify risks, performance gaps, and opportunities for improvement. Help build scalable playbooks, processes, and best practices that improve lifecycle and retention performance across the business. Requirements 5+ years of experience in lifecycle marketing, retention marketing, CRM, growth marketing, email/SMS marketing, subscription growth, or a closely related field. Strong understanding of DTC/ecommerce, consumer, subscription, or digital businesses and how customer retention contributes to revenue and profitability. Proven experience using data to make strategic marketing or growth decisions rather than simply executing predefined campaigns. Strong experience with lifecycle marketing platforms such as Klaviyo or comparable CRM/marketing automation tools. Hands-on understanding of customer segmentation, automated journeys/flows, retention programs, experimentation, and performance optimization. Experience owning measurable business outcomes such as revenue, retention, churn, LTV, conversion, subscription growth, or lifecycle performance. Strong analytical skills and the ability to translate performance data into clear recommendations and next actions. Comfortable working directly with clients, founders, CMOs, or senior stakeholders and communicating recommendations with confidence. Strong project ownership and organizational skills, with the ability to manage multiple priorities without losing attention to detail. Able to work cross-functionally and direct or collaborate with creative, project management, development, and marketing teams. Strong written and verbal English communication skills suitable for client-facing work. Self-directed, commercially minded, proactive, and comfortable operating in fast-moving environments. Strong attention to detail and ownership mentality; you check your own work and take responsibility for outcomes, not just assigned tasks. Experience using AI tools such as ChatGPT or Claude to improve marketing workflows, analysis, content development, or operational efficiency is a plus. Benefits Competitive USD compensation based on experience and client requirements. Remote flexibility – work from anywhere while collaborating with international teams. Opportunities to work with international companies across ecommerce, DTC, subscription, and digital businesses. High-ownership roles with exposure to strategy, experimentation, and business growth.

Location: United States; Canada; Colombia; Argentina; Brazil Paired is a global recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. About Our Clients Our client is a direct-to-consumer (DTC) brand in the home-care industry. The company operates on a subscription-led business model and leverages performance marketing, creator content, and user-generated content (UGC) to drive customer acquisition. They are looking for a Head of Retention to strengthen their subscription business, improve customer retention, reduce churn, and maximize customer lifetime value. Responsibilities Develop and execute retention strategies to reduce subscriber churn, improve subscription renewal rates, and increase customer lifetime value. Analyze subscription performance and customer behavior to identify retention opportunities, cancellation trends, and revenue growth potential. Develop and optimize lifecycle marketing campaigns across email and SMS to support subscriber onboarding, engagement, renewal, and reactivation. Design and implement strategies to recover at-risk subscribers and reactivate former customers. Monitor key retention metrics, including subscriber churn, renewal rates, repeat purchases, customer lifetime value, and reactivation performance. Conduct experiments to improve lifecycle marketing performance, subscription retention, and recurring revenue. Collaborate with marketing and other relevant stakeholders to align retention initiatives with acquisition campaigns and the overall customer experience. Identify opportunities to improve subscription processes and develop scalable strategies to support sustainable recurring revenue growth. Requirements Must have experience working in a subscription-heavy DTC business generating at least seven figures in monthly recurring revenue (MRR). Proven experience developing and executing retention strategies that improve subscription performance and customer lifetime value. Strong understanding of subscription business models, subscriber lifecycle management, churn reduction, and recurring revenue growth. Experience managing lifecycle marketing strategies across email and SMS. Strong analytical skills, with the ability to interpret retention metrics and translate insights into actionable strategies. Experience with customer segmentation, lifecycle automation, retention campaigns, and subscriber reactivation. Ability to work independently, take ownership of retention initiatives, and operate effectively in a fast-paced DTC environment. Strong communication and collaboration skills, with the ability to work closely with marketing teams and business leadership. Familiarity with subscription management platforms, CRM systems, and lifecycle marketing tools is preferred. US-based candidates are preferred, but qualified international contractors may also be considered. Benefits Competitive compensation Work remotely while collaborating with a growing DTC brand. A full-time contractor engagement.

Location: Colombia You Are passionate about technology, wake up every morning to experiment, learn and develop new solutions! About Us At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users. Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit! If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you! Our Value System 1. We genuinely care 2. We do not waste time on manual or mundane task 3. We have a fun environment 4. We own it 5. We are experts on what we do 6. We win together DBSync has been: We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023. Based on the reviews G2 has awarded DBSync following badges. Best Relationship– Winter 2024 Leader Americas Winter 2024 Best Results – Winter 2024 Best Usability – Winter 2024 About the Role: DBSYNC is seeking an experienced Senior Support Engineer to provide technical support for its Cloud Replication software and manage enterprise customers across the USA. The ideal candidate will have 5+ years of experience in enterprise technical support, databases, CRM/ERP integrations, and cloud and on-premises environments, with the ability to troubleshoot complex issues and deliver excellent customer service while working US Central Time business hours. Job Responsibilities: Provide L2/L3 technical support for DBSYNC Cloud Replication and enterprise data integration solutions. Manage enterprise customer relationships, troubleshoot technical issues, and ensure timely resolution of support cases. Diagnose and resolve database connectivity, data synchronization, replication failures, performance, and integration issues. Support databases, CRM platforms, ERP applications, and related enterprise systems. Troubleshoot deployments across cloud-hosted, self-hosted, and on-premises environments. Collaborate with engineering, product, and implementation teams to resolve complex technical issues. Monitor replication jobs, logs, data flows, and system performance to identify root causes. Maintain technical documentation, knowledge-base articles, and customer-facing troubleshooting guides. Proactively communicate incident updates, resolution plans, and recommendations to enterprise clients. Work with US-based customers during 8:00 AM–5:00 PM US Central Time. Coordinating with internal teams as needed. Skills and Qualifications: 5+ years of experience in technical support, software support, enterprise applications, or data integration. Strong hands-on knowledge of SQL, relational databases, database connectivity, and troubleshooting. Experience with CRM and ERP systems such as Salesforce, Microsoft Dynamics 365, Microsoft Dynamics 365 Business Central, or similar platforms. Understanding of data replication, synchronization, ETL/ELT, APIs, and integration concepts. Practical knowledge of cloud hosting platforms and on-premises infrastructure. Experience managing enterprise customers, escalations, SLAs, and critical production issues. Excellent communication, analytical, problem-solving, and customer management skills. Ability to work independently from India while supporting US enterprise customers during US Central Time business hours. Preferred qualifications Experience with SQL Server, PostgreSQL, MySQL, Oracle, or other relational databases. Familiarity with AWS, Microsoft Azure, or other cloud infrastructure. Knowledge of REST APIs, authentication, networking, firewalls, and connectivity troubleshooting. Experience with monitoring, incident management, ticketing systems, and remote troubleshooting. Previous experience supporting SaaS products or enterprise data replication solutions. Job Location: LATAM (Remote) Work Shift: U.S Shift (8 AM CST to 5 PM CST)