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Location: Remote - Mexico Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Billing Operations Analyst. About the Job Twilio is looking for a talented and results driven person who is passionate about work, savvy about billing and pricing from the business view not only financial and who lives the Twilio Magic They also have: Outstanding communication skills, both written and verbal, and ability to advocate for a position while maintaining a collaborative, and open-minded approach. You should be someone who is a champion of streamlining processes and sees projects through to completion. We are looking for someone who enjoys and thrives in a fast-paced environment, with zealous attention to detail, good judgment, and is dedicated to providing excellent customer service. Responsibilities In this role you’ll: Maintain Revenue Team external customer email, responding to customer and other external queries in a timely manner and onboard customers to Twilio’s internal billing system and Financial ERP system, Gather and format large raw data sets to assist with customer billing reporting and queries. Participate in month end close, including: Managing and tracking recurring billing and managing approvals, tracking and application of customer credits. Analysis of revenue related balance sheet accounts, Ad hoc customer financial reporting. Assist and participate in the development and implementation of financial controls and process surrounding revenue and invoicing, Onboard customers to Twilio’s internal billing system and Financial ERP system. Participate in external and internal audits, as requested. Resolve queries customers are facing relating to their billing. Independently investigate customer issues, searching internal resources, previous cases, Slack channels etc to understand issues and provide detailed analysis of customer issues to the Sales team. Manipulate and analyze large datasets in Excel. Respond to the Sales team in a timely manner and communicate complicated issues via Slack, via SFDC, via calls. Excellent communication skills are required - occasional calls with customers or Senior Leaders may be required. Work under pressure - high paced environment, quick turnaround times in order to comply with team SLA’s Collaborate with other teams in order to solve root problems to customer issues Help out on other teams within the Billing Ops group, as requested Participate in Month End close, as requested. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Strong experience in the area of Billings / Revenue / Order to Cash. Demonstrated problem-solving, strong interpersonal and communication skills. Experience working with Oracle, Zuora and Salesforce is advantageous, although not essential. Solid experience working with large volume transactions with strong attention to detail. Advanced Excel user: able to handle very large raw data sets using pivots and other functions such as VLOOKUPS. 1-3 years experience in an Operations role. Periodic weekend work will also be essential for this role. Proficient Spanish and English. Desired : Third level qualification in Accountancy, Finance or a Business related discipline or equivalent experience. Location This role will be remote, and based in  Mexico City Mexico. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: San Francisco, CA, USA About the role Chime is at an inflection point. We're the leader in consumer financial technology, trusted by more than 10 million members. Our next chapter will be built on the strength of our brand, our technology, and our products. This role tells that story end to end. You'll lead Product & Brand Communications with a clear mandate: make Chime a household name, establish us as the innovator in consumer finance for the AI era, and show mainstream America the full breadth of what we've built for them. You'll drive a step change in our consumer and technology brand and scale the team that gets us there. You're equally formidable dreaming up a brand campaign that gets the country talking and orchestrating an integrated product launch that makes a splash. You partner closely with Brand Marketing and Product Marketing leadership from the start, shaping campaigns and launches into one cohesive narrative and amplify it across channels. You bring sharp brand and product comms chops, bold ideas, and a bias for action. As a member of the Communications leadership team, you'll report to the VP of External Communications and work closely with Marketing, Product, and Engineering leaders. In this role, you can expect to: Set the strategy: Own an integrated product and brand communications strategy that drives the business and wins over consumers and the tech community alike. Mainstream the Chime brand: In close collaboration with Brand Marketing, turn brand partnerships, consumer insights, original research, and cultural moments into campaigns that generate sustained coverage. Own the product narrative: Work hand in hand with Product Marketing to drive 360-degree product launches, from messaging to media, influencer relations, and the owned and paid surround sound that turns each one into a buzzy moment. Build the team: Lead and develop a high-performing team and raise the bar for the function. Product and Brand Communications is a growth driver for Chime, and there's a lot of runway. Lead cross-functionally: Partner with Product Management, Engineering, Brand Marketing, Product Marketing, Content, and others, so every launch and campaign tells a clear story. Expand the spokesperson bench : Prepare Chime's product, technology, and marketing leaders for external communications opportunities, working closely with our Chief Technology Officer, Chief Product Officer, and Chief Marketing and Growth Officer and their teams. Keep Chime in the conversation: Cultivate relationships across national and local consumer, lifestyle, business, technology, and trade outlets. Direct external agencies to drive consistent coverage and bring campaigns to life. To thrive in this role, you have: 12+ years of experience in product, consumer, or brand communications, or related marketing roles, preferably in consumer technology. A track record of leading product and brand communications functions, from large-scale consumer campaigns to major product launches. Deep media and influencer relationships across consumer, business, and technology outlets, with a history of landing stories that strengthen brand positioning. Experience partnering with creators, celebrities, or brands to generate earned media for consumer, corporate, or social impact campaigns. Proven leadership: you've developed high-performing teams, led cross-functional initiatives, and managed agency partners in fast-paced environments. Fluency in fintech and consumer technology, including how AI is changing products, consumer behavior, and communications. Exceptional writing, editing, and verbal communication skills. You write with personality and know how to make complex ideas clear and compelling. Experience advising C-suite executives and building effective partnerships with Marketing, Product, and Engineering teams. A degree in Communications, Public Relations, Marketing, Business, or a related field. #LI-Onsite #LI-BE1 Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. Wage Notice $246,000 — $340,000 USD A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com . To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice .

Location: San Francisco, CA, USA About the role We're looking for a Technical Lead Manager (TLM) to lead our CI/CD team , the group that owns how every Chime engineer builds, integrates, and safely ships code. Your team owns the integration and delivery surface: source and code intelligence ( GitHub , Sourcegraph ), continuous integration and build ( CircleCI , Qlty ), artifacts ( Artifactory ), and the release-safety layer that gets changes to production without breaking it. Your team's mission is continuous, safe, reliable, and efficient integration and delivery of features. Every merge and every deployment at Chime runs through what your team builds. This is a player-coach role . Under Chime's Builder Operating Model, the TLM is a single accountable owner at the team level. You own both delivery and people for a small team, and you stay hands-on in the codebase. You'll spend about 40%+ of your time building , authoring PRs that land in production, with the remainder split across people management, planning, and other business processes. You'll lead a team of 4 engineers, own the roadmap for a high-leverage platform surface, and be directly accountable for the reliability of the pipelines and release systems in the critical path of every Chime team. You're expected to use AI coding agents and workflows to keep planning, operations, and delivery overhead low so you can stay in the code and operate the team. In this role, you can expect to Build and ship, hands-on. Author and review PRs that land in production. Own the team's technical direction, architecture, and quality bar; partner with senior ICs and lead technical design discussions and technical planning. Lead and grow the team. Own full people management for the team: 1:1s, career coaching, performance feedback, promotion decisions, and hiring. Build an inclusive, high-trust team and own its health and engagement. Mentor engineers toward Staff or a future TLM path. Own the CI/CD platform. Set direction and delivery for the build and integration systems (GitHub, CircleCI, Artifactory, Sourcegraph, Qlty etc): fast, reliable, self-service pipelines with strong documentation and low-friction adoption so every product team ships faster with less support burden. Be accountable for safe delivery at scale. Own the release-safety toolkit (Release Guard, canaries and progressive delivery, feature flagging with Tuner, and rollback) and the operational discipline behind it: incident prevention, incident response, SLAs, and blameless learning for systems in the critical path of every deploy. Balance the platform-team tension. Weigh new capabilities against keep-the-lights-on work, security remediation, and dependency upgrades, and make those trade-offs legible to engineers, cross-functional partners, and leadership. Champion AI-driven velocity. Use AI coding agents and tooling to scale yourself and your team across planning, coding, and ops/triage, and introduce workflows that measurably improve team velocity. Own cross-functional coordination. Serve as the XFN point of contact for your platform's capabilities. Coordinate inbound requests and outbound dependencies, partner with client engineering teams and sibling platform teams (Release Enablement, Developer Foundations) on scope and delivery commitments, and tie-break technical decisions. Partner across the Platform Org. Work closely with product engineering teams, security, Core Infrastructure, and other Engineering Services leaders on shared roadmaps, dependencies, and other initiatives. To thrive in this role, you have 5+ years of software engineering experience and 2+ years leading or managing engineers , including hiring, performance management, and career development, with the appetite and ability to stay hands-on in the codebase. A track record of delivering CI/CD, build/release, or developer-productivity systems : continuous integration, build pipelines, artifact management, or progressive delivery. Hands-on experience with CI systems (GitHub Actions, CircleCI, or comparable), build pipelines, and artifact management in production (must-have). Hands-on technical depth you can still exercise: you author and review production PRs and can lead technical design, not just delegate it. Strong development experience in Ruby, Go, Python, or comparable languages. Experience with progressive and safe delivery : canaries, release gating, feature flagging, and rollback strategies. Strong understanding of operating production systems at scale : reliability, observability, incident response, and the operational discipline platform ownership demands. The judgment to balance delivery velocity against safety, reliability, and technical-debt realities , and the communication skills to make those trade-offs clear to engineers and executives alike. Demonstrated use of AI coding agents and tooling to accelerate development and team velocity, with a concrete example of the impact on your team's output. A customer-obsessed mindset toward internal developers . You measure success by the productivity and reliability experienced by the engineers who build on your platform. Excellent written and verbal communication and a collaborative, low-ego approach to cross-team leadership. Hands-on experience with Kubernetes, Argo CD, or GitOps-based deployment in production. Nice to haves Experience with code intelligence and quality tooling (Sourcegraph, Artifactory, code-quality and linting systems). Familiarity with common monitoring, logging, and observability platforms (e.g., Datadog). Experience in financial services or other high-reliability, regulated environments . #LI-Onsite #LI-WW1 Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. Wage Notice $199,000 — $275,000 USD A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com . To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice .

Location: London, England Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Global Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day. We're looking for a Senior Machine Learning Engineer to join our London office as part of a Global DoorDash Engineering team (working hybrid, 3 days in the office). This role sits in our Consumer Org, where you'll work on recommendation problems with direct, measurable impact on how customers discover relevant content. You’ll collaborate with experienced scientists and engineers across DoorDash, Deliveroo and Wolt, learning from multiple recommendation systems while helping shape the next generation of the experience. What You'll Be Doing Design, develop and improve recommendation, ranking and retrieval models that surface relevant restaurants, dishes, items and content to customers. Own applied ML problems end to end: frame the problem, analyze data, develop models, define offline evaluation, run experiments and monitor production performance. Develop methods that balance relevance with product and customer needs, such as diversity, availability, business constraints and changing user intent. Collaborate closely with Software Engineers, ML Engineers, Product Managers and Analysts to turn scientific insights into reliable customer-facing products. Evaluate and apply state-of-the-art ML methods where they meaningfully improve recommendation quality, robustness or efficiency. Contribute to a high bar for applied-science practice through technical reviews, knowledge sharing and thoughtful experimentation. What You'll Need to Thrive You have substantial hands-on experience applying machine learning to real-world problems and a track record of bringing models from development into production; a PhD with relevant applied research experience is equally welcome. You have experience with recommendation systems, ranking, retrieval, personalisation, or closely related ML problems. You can independently turn an ambiguous customer or product problem into a well-scoped ML approach, make sound trade-offs and drive it to a measurable outcome. You are proficient in Python and experienced with modern ML frameworks and large-scale data processing. You understand how to evaluate ML systems rigorously, including offline metrics, experiment design and interpreting online results. You communicate complex technical ideas clearly and work effectively with cross-functional partners. Why Join Us? At Deliveroo, you'll do work that matters—solving real-world problems in a three-sided marketplace that's constantly evolving. We're food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create Competitive salary and equity options, so you're rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog. Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: San Francisco, CA; New York, NY; Toronto Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn - Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Language fluency - professional fluency in both Spanish and English - Experience building and scaling end-to-end production systems - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments - A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship - Comfort working directly with customers to understand their needs and solve real-world problems - Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Dubai; UAE; Kuwait; Saudi Arabia; Algeria; Morocco Workplace: remote About the Team   We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. We are looking for an Influencer Marketing Manager to build and scale creator partnerships across the GCC, with a primary focus on Saudi Arabia, the UAE and Kuwait. This is a hands-on role for someone with an established local network who can turn creator relationships into both brand visibility and measurable acquisition results. Tasks: Source, assess and build long-term relationships with creators and influencers across the GCC, with a strong focus on Saudi Arabia, the UAE and Kuwait Manage influencer collaborations end to end: outreach, negotiations, briefs, approvals, delivery and reporting Build a reliable pipeline of high-quality creators, talent managers and agencies, mainly focused on profiles with 300k+ followers Track the performance of influencer campaigns and share clear insights on what to scale, optimise or stop Support local special projects, offline events and creator activations across the GCC Represent the company externally as an official point of contact for creators, agencies and partners Requirements: 2+ years of experience in influencer marketing, creator partnerships, or influencer-marketing agencies An established network of influencer agencies, talent managers and creators in Saudi Arabia, the UAE, including access to mid- and macro-influencers A clear understanding of how to improve response rates and build trust in outreach Experience managing campaigns from first contact through to performance reporting Understanding of brand-awareness metrics, as well as performance metrics for influencer campaigns Strong understanding of cultural nuances and creator-market dynamics across the GCC Native-level Arabic and confident English (B2+) Nice to have: Knowledge of fintech, trading, investing or adjacent financial products Experience working with regulated brands or navigating local advertising and creator disclosure requirements Based in Saudi Arabia, the UAE, Qatar or Kuwait, with readiness for occasional travel within the GCC Comfortable being a visible representative of the company, including appearing on the company website and at external events What we offer: A competitive base salary with a KPI-based bonus Interesting, high-impact projects across the GCC, including influencer activations, special projects and offline events A reliable budget to build, test and scale creator partnerships The opportunity to shape and grow the company’s local influencer presence in key GCC markets. With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.   Join us today, and let's shape the future of fintech together!   Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.   #LI-LR1

Location: Dallas, TX; Fort Worth, TX; Lincoln, NE; Omaha, NE; Overland Park, KS Company Description We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company. We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. Job Description As a Project Coordinator (PRC), you will be a billable member of the Project Assurance Team, partnering with Project Managers (PMs) to support projects from initiation through closeout. In this role, you will help ensure compliance with project management and quality standards while providing the day-to-day coordination, tracking, and communication necessary to keep projects running smoothly. You will serve as a key point of coordination among project teams, clients, subconsultants, and internal stakeholders. By managing project information, monitoring performance metrics, facilitating communication, and supporting project controls, you will help project teams deliver successful outcomes while freeing PMs to focus on technical leadership and client service. This position offers the opportunity to work on a variety of projects, collaborate with multidisciplinary teams, and contribute to the success of complex and impactful work. Responsibilities: Partner with Project Managers to support projects throughout the full project lifecycle, from initiation through closeout. Coordinate project communications, meetings, action items, and stakeholder engagement activities. Monitor project performance metrics including budgets, schedules, work-in-progress (WIP), percent complete, and other key performance indicators (KPIs). Maintain project documentation, records, and document control processes to ensure accurate and organized project information. Manage and support project collaboration platforms and tools, including SharePoint, ShareFile, Smartsheet, Procore, and similar systems. Track project deliverables, submittals, RFIs, shop drawings, change orders, and revision histories. Support project quality and compliance efforts by promoting adherence to project management, QA/QC, and contractual requirements. Assist with project financial administration, including invoice reviews, budget tracking, reporting, and coordination with billing teams. Facilitate coordination among project teams, clients, subconsultants, and other stakeholders to keep projects on schedule and aligned with project objectives. We have one current opening and will consider candidates interested in being located out of our Omaha, NE, Lincoln, NE, Fort Worth, TX, Dallas, TX, or Overland Park, KS office locations. Qualifications You are passionate about: Working collaboratively with others. Having ownership in the work you do. Using your talents to positively affect communities. You bring to the team: Bachelor’s or associate degree in business or a related area required. 5+ years of experience in document control or administrative support within engineering or construction. Strong attention to detail and commitment to accuracy. Ability to work collaboratively with multidisciplinary teams. Effective written and verbal communication skills. Strong organizational and time‑management skills, with the ability to handle multiple priorities. #LI-DNP Additional Information Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come. As an Olsson employee, you will: Receive a competitive 401(k) match Be empowered to build your career with tailored development paths Have the possibility for flexible work arrangements Engage in work that has a positive impact on communities Participate in a wellness program promoting balanced lifestyles In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance. Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice here .

Location: Stockholm Workplace: Remote WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey’s Legal Engineers are skilled lawyers from top-tier law firms who apply their legal experience to ensure that current and prospective customers understand how Harvey’s solutions enhance specific day-to-day workflows, working alongside Harvey’s Account Executives to support all aspects of our sales strategy. Legal Engineers build consultative relationships with law firm partners and associates and in-house attorneys at private equity firms and Fortune 500 companies, becoming trusted advisors on how Harvey’s AI solutions can make them more effective. Similar to how Solutions Architects secure the “technical win” in the sales process, Legal Engineers secure the “legal win” by performing in-depth customer discovery and education on Harvey’s solutions through targeted meetings and demos that resonate with the customer’s day-to-day workflows specific to their legal practice area. Legal Engineers utilize their experience practicing law and their legal mindset to ask thoughtful questions to understand the needs of law firm and in-house attorneys, develop credibility, and then partner with Account Executives to educate them on Harvey’s value via large and small group sessions as well as one-to-one conversations. WHAT YOU'LL DO - Engage with English- and Swedish-speaking lawyers at existing and prospective customers to understand their workflow challenges, strategic objectives, and broader firm context — then demonstrate how Harvey’s AI solutions can address them. - Establish yourself as a credible expert in solving customers’ specific legal problems (e.g. researching public and private databases for certain types of information, drafting and analyzing contractual provisions and whole documents, analyzing briefs and filings, corporate governance, conducting due diligence). - Lead product demonstrations tailored to the context of various law firm practice groups and in-house legal teams, asking questions to validate how Harvey can add value and then showcasing Harvey’s features and benefits relevant to each prospective client’s potential use cases. - Partner with the marketing team to develop content that will resonate with lawyers, tailored to the unique needs of their practice areas and client types. - Act as the “Voice of the Customer,” using your legal perspective to help the broader sales team to develop and implement more effective strategies and synthesize customer feedback for the product team through a legal lens. - Tailor the introduction of new solutions to specific customer needs. - Further the market perception of Harvey as uniquely credible, substantive, and helpful in applying its AI solutions to make lawyers better at their jobs. - Conduct research and analysis on customers and competitors. WHAT YOU HAVE - JD or equivalent legal qualification. - Fluent in Swedish and English. - At least 3 years of experience practicing law at a top-tier law firm, preferably with a corporate or litigation focus. - Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels. - Outstanding presentation skills to both legal and executive audiences, whether impromptu on a whiteboard or using presentations and demos. - Strong understanding of legal processes and challenges faced by legal professionals. - Curiosity about AI’s potential to transform the legal industry. - Sales or customer-facing experience, including law firm business development and/or secondment, is a plus, as is experience directly managing law firm client matters and client relationships. ADDITIONAL INFORMATION - Location: Sweden - Work eligibility: Must have valid Swedish work rights; Harvey does not currently offer visa sponsorship for this role. DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-LM1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: São Paulo, Brazil Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base. What You’ll Do Administer, support, and optimize critical database environments, with a primary focus on SQL Server Maintain database availability, performance, security, integrity, and resilience Monitor database health, performance, capacity, and resource utilization Perform performance tuning and optimize SQL queries, indexes, execution plans, and database structures Conduct capacity planning and recommend improvements based on projected growth and business demand Troubleshoot and resolve complex database, application, and infrastructure issues Implement and manage backup, restore, replication, contingency, and recovery strategies Support Disaster Recovery planning, testing, and execution Participate in database migration and modernization projects, particularly within AWS environments Support the evolution of database architectures, administration standards, and technical best practices Collaborate with Development, Infrastructure, Cloud, Security, and Architecture teams Support development teams with SQL query optimization and physical data modeling Identify opportunities to automate recurring database-administration activities Improve operational efficiency through automation, monitoring, and standardized procedures Maintain technical documentation, operational procedures, and recovery runbooks Participate in incident response and problem-management activities for critical environments What You Bring Middle-level experience in database administration Strong hands-on expertise with Microsoft SQL Server Experience supporting critical, large-scale, or mission-critical database environments Experience working within banking or financial-services environments Strong knowledge of high availability, database security, performance optimization, and Disaster Recovery Experience working with cloud and hybrid environments, preferably AWS Hands-on experience with backup, restore, replication, contingency, and environment-recovery processes Strong SQL troubleshooting and performance-tuning skills Experience optimizing queries, indexes, execution plans, and database structures Understanding of capacity planning, monitoring, and database-health management Knowledge of infrastructure, operating systems, storage, and networking Experience supporting database migrations or modernization initiatives Ability to diagnose and resolve complex technical issues Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field Analytical, proactive, collaborative, and solution-oriented mindset Nice to have Experience with Oracle, PostgreSQL, or MySQL Knowledge of NoSQL databases Experience with Python, PowerShell, or other automation and scripting technologies Microsoft, AWS, or comparable technical certifications Experience working with Infrastructure as Code or automated cloud-provisioning tools Familiarity with Agile methodologies English level Advanced Work Type: Hybrid Location: São Paulo, Brazil Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more Reasonable accommodations are available to enable individuals with disabilities to perform essential functions Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: Remote (Canada) Workplace: Remote BUILD SOMETHING PEOPLE LOVE Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada. We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers. At Wealthsimple, we're interested in humans and money — and the complicated ways humans feel about money. Our goal in the creative department is to be a part of that conversation in meaningful ways that are completely innovative and new. We have a deep aversion to making things that already exist and to ads that feel like ads. We are looking for an experienced Associate Creative Director, Art Director to help us create innovative, human and ridiculously entertaining work. In this role you will often work as a team with a copywriter partner, but you’ll also collaborate with designers, writers, marketers and engineers across the org. You will be responsible for all aspects of creative development and production on integrated brand campaigns and projects large and small, and you will be leading creative voice in some of our biggest brand moments. In this role, you’ll have the opportunity to: - Be a highly conceptual thinker with strong storytelling and design skills. - Develop big ideas and bring them to life through every stage of production. - Own large and small brand projects and campaigns from kickoff to completion, often balancing multiple projects at once. - Be a maker-owner, but also a director-delegator, and find the right balance between those two roles for each project. - Provide art direction on visual design for integrated brand campaigns and projects of various scales and types – from film, social, digital, to interactive experiences. - Be a creative and strategic thinker who can see how creativity can solve business problems. - Use AI in a variety of ways. Whether it’s moving ideas into functional prototypes, drafts, mockups or animatics that can be evaluated more quickly, or developing and refining AI workflows for internally created assets. - Present work in a clear, passionate and dynamic way, championing the creative and vision to internal stakeholders. - Manage relationships with outside production partners when necessary. Skills You Bring - 6-10+ years of experience as an Art Director (agency experience preferred, but not necessary). - Ability to concept and art direct, developing storyboards, comps or animatics without assistance from the Design team - Extensive experience with integrated campaigns, from strategic development
through creative development and delivery - Production experience across all platforms - film, digital, social, and print - Well-versed in Adobe Creative Suite and able to be a hands-on creative delivering
comps, layouts, and assets across all media types as well as give direction to studio
designers where applicable - Familiarity with AI image and video generation tools. - A truly collaborative creative approach. - Give and receive constructive feedback in a respectful manner - Travel for production when necessary. WHY WEALTHSIMPLE? 🌸 Top-tier health benefits and life insurance 📈 Long-term group savings with employer match, through Wealthsimple for Business 🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year* ✈️ 90 days away: work outside Canada for up to 90 days per year* 👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS 🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work. *Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles. ICYMI Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building. Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs. AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

Location: Cairo, Egypt; Alexandria, Egypt Workplace: hybrid About Yassir:   Yassir is the leading super app in the Maghreb region, set on changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia, with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world. We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. We're helping usher the continent into a digital economy era, not just by serving people, but by building a marketplace that brings people what they need while infusing social values. About the Role Yassir's marketplace runs on decisions made millions of times a day: which driver gets which trip, what a ride should cost, when an order will arrive, which transaction looks fraudulent, who qualifies for credit. We are looking for a Product Manager who owns the machine learning systems behind those decisions and is accountable for their measurable impact on the business. This is a product role for ML-heavy, data-intensive products. You will lead discovery from data rather than from opinion, frame business problems as problems a model can actually solve, define what success means both offline and in production, and prove impact through well-designed experiments. You will work closely with data scientists, ML engineers and data engineers, and with product and operations partners across ride-hailing, delivery and financial services. What This Role Is (and Isn't) This role centres on predictive and decisioning ML: ranking, matching, forecasting, pricing, risk and personalisation. Experience building LLM or agentic features is welcome, but it is not a substitute for the fundamentals below. If your ML product experience is primarily integrating third-party models or APIs into user-facing features, this role is likely not the right fit. Responsibilities Data-led discovery: Identify and size ML opportunities by going into the data yourself. Diagnose where the marketplace is losing value (supply-demand imbalance, cancellations, ETA error, fraud losses, default rates) and translate it into a prioritised, quantified problem backlog. Problem framing: Turn business problems into well-posed ML problems: define the prediction target, the decision it informs, the unit of analysis, label availability and quality, and the cost of different error types. Know when a problem does not need ML and a rule or heuristic will do. Metrics and success criteria: Define the chain from model metrics (e.g. precision/recall, calibration, MAE) to product and business metrics, and own guardrail metrics. Understand why offline gains often fail to translate online, and plan for it. Experimentation and causal inference: Design and interpret controlled experiments, including in two-sided marketplace settings where interference makes standard A/B tests unreliable (switchback, geo or cluster-randomised designs). Reason about statistical power, novelty effects and heterogeneous impact across cities and segments. Distinguish correlation from causation, and know which quasi-experimental methods to use when randomisation isn't possible. ML product lifecycle: Own models from framing through data requirements, baseline, iteration, launch, monitoring and retirement. Partner with engineering on rollout strategy, model monitoring, drift detection, retraining cadence and failure modes. Treat a model in production as a product that degrades if unattended. Roadmap and trade-offs: Own the ML product roadmap across domains and countries. Make explicit trade-offs between accuracy, latency, cost, interpretability, fairness and regulatory requirements, especially in credit and financial services. Stakeholder alignment and visibility: Make the impact of ML work legible to non-technical leadership. Communicate results, including null and negative results, with rigour and clarity. Align product, operations, risk and marketing partners on shared objectives. Leadership and culture: Raise the bar on how the organisation makes decisions with data. Mentor peers, build a culture of feedback and trust, and invest in your own growth and that of those around you. Requirements 4+ years of product management experience, including at least 2 years owning ML-driven products that run in production and influence core business decisions (e.g. pricing, matching, ranking, forecasting, fraud, credit risk, recommendations). Hands-on fluency with data: you can write SQL, explore data independently and challenge an analysis without waiting for someone else to run it. Demonstrated experience designing, running and interpreting controlled experiments, and a solid working understanding of causal inference. Strong understanding of core ML concepts: supervised learning, evaluation metrics and their trade-offs, overfitting and leakage, bias, calibration, and the relationship between offline and online performance. A track record of shipping ML products where you can clearly articulate the problem framing, the metrics chosen, the experiment design and the measured business impact, including what went wrong. Experience working with distributed or remote teams across multiple markets. Experience in marketplaces, mobility, on-demand delivery or fintech is a strong plus. BSc/MSc in Engineering, Computer Science, Statistics, Data Science or a related quantitative field.

Duties: — Participate in SAP S/4HANA implementation project as FI-TAX consultant — Analyze customer business requirements, participate in AS-IS / TO-BE conceptual design and research — Design and configure functionality for financial and tax accounting — Participate in SAP Document and Reporting Compliance (DRC) implementation, including e-invoicing and tax reporting — Data migration: analysis, mapping, testing and validation of results — Prepare functional specifications for ABAP developers — Conduct modular, integration and user testing (SIT, UAT) — Consult key users, participate in preparation and training — Support during pilot and Go-Live phases — Interact with business stakeholders, IT team and other project consultants Mandatory requirements: — 3+ years experience as SAP FI-TAX / SAP Finance Consultant — Hands-on experience in SAP S/4HANA implementation and migration projects — Hands-on experience with SAP Document and Reporting Compliance (DRC) — Deep understanding of Universal Journal (ACDOCA) architecture Knowledge: — SAP FI (GL, AP, AR, AA - at integration level) — Financial and tax accounting principles — Experience configuring FI-SL and analogues (EC-PCA, New GL, Universal Journal) — FI and CO integration experience — Ability to work with business requirements and prepare functional documentation — Testing and user support experience Desirable: — Data migration to S/4HANA experience (Migration Cockpit, LSMW, CVI - plus) — Hands-on SAP Fiori experience, including analytical apps and reporting — Basic ABAP knowledge: code reading, analysis and tasking developers — Experience in e-tax reporting and local tax accounting requirements projects

Location: Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity OKX SG Pte. Ltd. ("OKX SG") is building a robust, scalable compliance function in support of our Monetary Authority of Singapore (MAS) regulatory obligations. As Compliance Manager, you will partner with the OKX SG CCO and cross-functional stakeholders across Compliance, Legal, Risk, Product, and Operations to advance our Capital Markets Services (CMS) program and maintain a compliance framework aligned with MAS expectations. What You’ll Be Doing Assist in drafting, reviewing, and updating Singapore-specific compliance policies, procedures, job aids, controls descriptions, and governance documentation to support local regulatory requirements and licensing commitments. Support the enhancement and ongoing maintenance of OKX SG’s AML/CFT, sanctions and broader regulatory compliance framework in line with applicable MAS rules, notices, guidelines, and internal standards. Prepare clear, well-structured written materials for CCO, senior management, Board, auditors, and regulators, including governance decks, issue summaries, risk assessments, gap analyses, remediation updates, and regulatory briefing papers. Track regulatory commitments, licensing conditions, control enhancements, and remediation actions arising from internal reviews, external reviews, audits, or regulatory feedback. OKX SG’s compliance function is responsible for tracking and taking corrective action to remediate findings. Assist with the preparation and maintenance of management information, governance reporting, and status reporting across the compliance program for CMS. Support regulatory engagements, inspections, and information requests by organizing documentation, validating evidence, and helping prepare concise, accurate responses. Contribute to compliance training and awareness efforts for relevant stakeholders. OKX SG’s compliance framework requires training materials and attendance records to be maintained and risk-based training to be delivered where required. What We Look For In You 8+ years of experience in regulatory compliance and financial crime compliance with a MAS regulated Singapore entity. Direct experience supporting regulatory license applications, major regulatory change programs, regulatory remediation or supervisory engagements in Singapore. Strong working knowledge of MAS Securities and Future Act and corresponding rules and regulations, notices and circulars Experience drafting and reviewing policies, procedures, regulatory submissions, governance papers and other formal compliance documentation. Strong program management skills with the ability to manage multiple workstreams, stakeholders and competing deadlines with minimal oversight. Demonstrated ability to synthesize complex regulatory or operational issues into clear written analysis and actionable recommendations for senior stakeholders. Proven ability to work cross-functionally across Compliance, Legal, Product, Operations, Risk, and business teams. Excellent written, verbal, analytical and interpersonal communication skills. Bachelor’s degree or equivalent practical experience in law, finance, business or another relevant field. Proficient in AI tools usage and able to automate work deliverables wherever possible Professional certifications such as CAMS, ICA, CRCM, CFA or equivalent. Experience working in a global organization with matrixed stakeholders and shared service models. Familiar with digital assets, blockchain technology and the role of compliant innovation in expanding economic freedom. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Задачи: — Работа в Legal Department. Требования: — Опыт 3–5 лет в legal/compliance, желательно в fintech, financial services или brokerage. — Юридическое образование. — Опыт работы с договорами. — Знания Compliance, KYC/AML, due diligence. — Знания GDPR / Data Protection. — Хороший уровень английского языка. — Опыт работы с regulatory matters. Будет плюсом: — Опыт с Cyprus/EU regulation, licensing, M&A и несколькими юридическими лицами.

Location: Remote (Canada, UK, EU); Remote (North America); Remote (EU); Remote (Central & South America); Remote (Non-U.S.) Workplace: Remote ABOUT CLIPBOARD Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S. Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.   ROLE OVERVIEW The Strategic WFM Analyst lives in the Core Workforce Management (WFM) Planning & Operations Strategy team and is responsible for owning centralized forecast, capacity planning, workforce cost optimization, and strategic headcount trade-offs across all lines of business (LOBs). Moving beyond traditional scheduling and intraday monitoring, this role acts as a high-judgment governance function, translating complex demand forecasts into defensible FTE, BPO, and overtime spend strategies, modelling capacity risks, and aligning executive stakeholders across Finance, Product, and Operations. You are exceptionally strong in WFM maths and financial analytics, exhibit deep strategic curiosity, navigate messy raw data effortlessly, and communicate recommendations with executive-level clarity.   WHAT YOU’LL DO - Translating multi-LOB demand forecasts into monthly and quarterly capacity, headcount, and budget requirements. - Modelling workforce and financial trade-offs across internal FTEs, BPO partners, overtime spend, bonus hours, productivity shifts, and shrinkage. - Analyzing demand-funnel changes (e.g., product feature roll outs, AI bot deflection shifts) and quantifying their exact capacity and dollar blast radius. - Partnering directly with Finance, Product, and Operations to validate baseline assumptions, enforce input SLAs, and align on staffing commitments. - Drafting concise, decision-ready executive memos and Weekly Business Reviews (WBRs) for Directors and leadership. - Conducting deep-dive root-cause analyses whenever operational actuals deviate from capacity plans and establishing corrective action paths. - Standardizing capacity planning frameworks, modeling templates, and operating standards across LOBs. - Maintaining deep forecasting competency to audit models, challenge underlying assumptions, and provide seamless coverage across the broader central WFM engine.   WHAT WE’RE LOOKING FOR - Strategic WFM Maths: Exceptionally strong quantitative background with deep expertise in WFM fundamentals (capacity modelling, Erlang, shrinkage, AHT, SLA/ASA trade-offs) and advanced proficiency in Google Sheets, SQL, or Python. - Business & Financial Judgement: Demonstrated ability to connect operational queue dynamics directly to dollar exposure, hiring velocity, BPO costs, and SLA risk. - Executive Communication: Superior strategic writing skills with a natural instinct to distil complex, multi-variable workforce analytics into scannable, 1-2 page decision memos. - Cross-Functional Influence: Proven ability to establish governance frameworks, challenge bad assumptions with back tested data, and align Finance, Product, and Operations leadership without formal authority. - Blank-Page Ownership: High comfort operating in ambiguous environments with incomplete data, verifiably isolating what materially matters without requiring step-by-step direction. - WFM Analyst Profile: Strong core WFM domain expertise with a strategic/Ops spike, not a generalist and not a passive traditional scheduler.     HIRING PROCESS 1. Application 2. Diagnostic Case Study 3. Case Study Interview - Technical & Capacity Interview 4. Executive Judgement & Strategic Interview 5. Culture Interview (People Ops) 6. Offer Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.

Location: Iasi Office; Berlin Office Workplace: Hybrid ABOUT THE ROLE Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for students with a passion for distributed systems who want to turbocharge their career. If you’re ambitious, have strong engineering fundamentals, and want to grow as a software engineer, then this role is for you! WHAT YOU'LL DO - Depending on your final team, either work on backend components written in Python / FastAPI, hosted on an AWS serverless architecture, or work on React/Typescript front-end components, or a combination of both! - Engage actively in team rituals such as daily syncs, planning sessions, demos, and technical deep-dive discussions. - Grow as an individual and accelerate your career by learning from our experienced team, contributing to a foundational layer of the product, and joining cross-team learning groups. REQUIREMENTS: - Taktile is a hybrid company that requires working 3 days/week from our Berlin HQ in Germany or our Engineering Hub in Iasi, Romania. - Fluency in English, both written and spoken, is essential as we operate in a remote environment requiring clear and effective communication. - Strong engineering fundamentals with a passion for simplicity and precision REQUIRED EXPERIENCE - Fantastic Computer Science fundamentals. Data structures, algorithms, networking, distributed systems, databases, and everything in between! IDEAL, BUT NOT REQUIRED - Exposure to AWS, especially Lambda. - Experience with frontend development - React or similar frameworks. OUR OFFER - Work with colleagues who lift you up, challenge you, celebrate you, and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here. - Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo. - Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe. - Receive a new Apple MacBook Pro as well as cutting-edge hardware. OUR STANCE - We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply. - We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears. ABOUT TAKTILE Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com. ABOUT YOUR EMPLOYMENT. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process. YOUR PRIVACY Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references. HOW WE USE YOUR DATA We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities. LEGAL BASIS (EU/UK APPLICANTS) We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)). RETENTION If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records. YOUR RIGHTS Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. AUTOMATED DECISION-MAKING We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review. INTERNATIONAL TRANSFERS Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms. By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy https://taktile.com/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com http://taktile.com

Location: Nairobi; Kenya Workplace: OnSite ABOUT THE COMPANY LIONPRO is a second-generation, family-owned trading company with over 30 years of experience connecting high-quality animal feed, pet food, and aquaculture ingredients with customers around the world. Operating across 4 continents and 50+ countries, LIONPRO combines deep industry expertise with a strong international logistics network, local stock infrastructure, and end-to-end support across sourcing, import/export, customs clearance, documentation, and delivery. Quality and reliability sit at the heart of the business. LIONPRO maintains rigorous feed safety and traceability standards, working with leading European producers and complying with internationally recognised standards including GMP+, HACCP, ISO, and European Hygiene Regulations. Beyond trading, LIONPRO is committed to sharing knowledge and supporting more sustainable agriculture. The company provides customers with practical guidance on animal nutrition, organises farmer education initiatives, and collaborates with European universities and veterinary experts to promote evidence-based practices. With a growing presence across Africa and a strong focus on long-term partnerships, LIONPRO is continuing to expand its operations while contributing to a more sustainable food system — including through initiatives that reduce food waste, deforestation, greenhouse gas emissions, and carbon footprint. In 2025, LIONPRO generated approximately USD 70 million in turnover and continues to build its international business from its roots in Europe.   ABOUT THE ROLE LIONPRO is seeking a Regional Finance Business Partner to act as the East Africa Regional Director’s right hand for all finance matters across Kenya, Tanzania, Rwanda and Uganda. The role combines forward-looking commercial insight, reliable financial information and the right Group Finance expertise so the Regional Director receives clear, timely answers and recommendations. It supports profitable, sustainable growth through planning, forecasting, pricing and margin analysis, investment evaluation and cash-flow visibility, with a particular focus on the East Africa hub in Kenya and the planned retail network. It coordinates regional finance questions with Market Controllers, Country Accountants and Group Finance specialists so every matter raised by the Regional Director is owned and resolved, without replacing the control, accounting, treasury or local execution roles in the Group Finance operating model. WHAT YOU WILL DO - Business partnering and performance: Partner with the Regional Director and leadership team on financial and commercial decisions; provide insight and challenge on revenue, gross margin, operating costs, EBITDA, working capital and cash flow, and translate the numbers into clear business actions. - Budgeting, forecasting and planning: Lead the regional budget and forecast within the Group Finance framework; align assumptions across the four markets, challenge inputs, build scenarios and maintain a current outlook that surfaces deviations early. - Pricing, margin and commercial analytics: Analyse pricing and profitability by customer, product, channel and market, including landed cost, FX sensitivity and margin leakage. Final commercial decisions remain with the business owner within Group policy. - Kenya hub and retail expansion: Build the financial framework for the hub and retail strategy: unit economics, capex and operating-cost models, break-even and payback, inventory and working-capital needs, expansion and downside scenarios, funding requirements and post-investment reviews. - Business cases and investment decisions: Prepare and challenge business cases for new ventures, channels, locations, partnerships and products; assess returns, risks, sensitivities and capital needs and give clear recommendations and alternatives. - Working capital, cash flow and financing: Forecast regional working capital and cash flow, explain the commercial drivers and flag future funding needs to the Regional Director and Group Treasury. Treasury retains ownership of financing strategy, facilities, FX, covenants and banking policy. - Management reporting and decision support: Turn Group and market actuals into concise regional insight and lead performance discussions on deviations, drivers, risks and required actions, using actuals produced by the control structure rather than recreating reports. - Finance coordination: Act as the MD's senior Finance interface: bring together Market Control, Country Accountants, Group Accounting, Treasury, Business Control, Data & BI and process owners, track open issues and return one coherent answer, without changing formal process ownership or approval authorities. - Finance transformation and SAP: Represent East Africa business requirements in SAP, reporting, BI, and planning initiatives and support adoption of standard Group processes and tools. Please Note: - This role does not own or perform bookkeeping or transaction processing, AP/AR, bank and balance-sheet reconciliations, month-end close, statutory accounting, tax filing or audit execution, transfer-pricing documentation, IFRS or consolidation decisions, payments, bank-account administration, Treasury governance, master-data governance or accounting policy. - These sit with Country Accounting, Market Control, Group Accounting and Treasury. - This role coordinates the response to the Regional Director, explains business implications, and escalates delays or decisions that need attention. WHAT YOU HAVE - Strong commercial-finance and business-partnering experience, ideally multi-country, with proven capability in financial modelling, budgeting, forecasting, pricing and investment analysis. - Ability to move comfortably between strategy and numbers, challenges senior stakeholders constructively, explains complex issues simply and works effectively in a matrix organization. - Broad finance judgement to frame accounting, tax, treasury and control questions for the right specialists and explain the implications to regional management. - Advanced Excel/modelling skills. - Experience with ERP, SAP, BI and financial-planning tools desirable. KEY SUCCESS MEASURES Measured on decision quality and forward-looking financial management, not accounting-process execution. - Budget and forecasts on time with clear, documented assumptions - Risks and opportunities identified early enough for action - Reliable revenue, margin, EBITDA, working-capital and cash outlook - Pricing and margin decisions supported by robust financial analysis - Hub and retail investments backed by business cases, sensitivities and post-investment tracking - Regional financing needs identified in advance for Treasury action - Finance questions resolved with clear ownership and one coherent response to the Regional Director - Group expertise used without duplicating accounting, control or treasury

Location: Remote - Worldwide Workplace: onsite Coinspaid Dev is the engineering brand behind the technology, infrastructure, and R&D expertise built within Coinspaid. With more than 120 engineersand over 11 years of industry experience, Coinspaid Dev brings together software engineering, infrastructure, security and R&D teams with experience building distributed systems and blockchain infrastructure operating across more than 20 blockchain networks. Coinspaid Dev emerges as an independent engineering brand with a straightforward mission: to advance blockchain infrastructure engineering and contribute practical expertise back to the industry. The structure is new. The experience behind it is not.   Director of Technology Operations We are building the next operating model for a ~150-person technology organization behind production-critical financial infrastructure. We are looking for a Director of Technology Operations to lead that transformation. This is not a traditional infrastructure or IT operations role. The mandate is to evolve Technology Operations from a primarily reactive model toward a scalable organization built around clear ownership, platform engineering, automation, self-service, operational excellence, resilience and measurable outcomes. You will initially lead several established technology functions through their existing Heads and Leads, with approximately 25 people across Platform/DevOps, Corporate IT and Operational Excellence. The mandate is broader than the initial team size: you will help shape the operating model of a ~150-person technology organization and build capabilities designed to scale significantly beyond today's structure. Your responsibility will go beyond managing these teams. You will help shape how the broader technology organization operates: how production services are owned, how incidents and changes are managed, how engineers consume infrastructure capabilities, how operational risks are identified, and how recurring manual work is systematically eliminated. A major part of the role is organizational transformation. We expect you to assess the current model, challenge it where necessary, define the target state, develop the leaders underneath you, and deliver measurable improvements rather than simply introduce new processes. The goal is straightforward: as the company grows, Technology Operations should become more reliable, resilient and scalable while requiring less manual coordination, less operational toil and less executive intervention. What you will do Lead the transformation of Technology Operations across Platform/DevOps, Corporate IT and Operational Excellence, moving the organization from reactive operations toward ownership, automation, self-service and measurable outcomes. Define the Technology Operations strategy, target operating model, organizational structure, responsibilities, priorities and transformation roadmap. Lead multiple established technology functions through Heads, Leads and other managers, creating clear accountability and developing leaders who can operate with increasing autonomy. Lead the evolution of DevOps toward a Platform Engineering model that reduces operational toil, increases self-service and improves developer productivity while maintaining reliability and security. Partner with Engineering to establish a "you build it, you own it" model, where product teams retain ownership of their services in production while Technology Operations provides the platform, standards, tooling and operational framework that enable them to operate reliably. Develop Service Management toward Operational Excellence: strengthen service ownership, incident and problem management, introduce risk-based change governance, reduce unnecessary manual controls, and use operational data to eliminate systemic causes of failures. Transform Corporate IT toward a secure, automated employee technology model, with strong identity and access lifecycle management, device management, governance and employee self-service. Continuously assess the current organization, technology landscape and operating model, identify structural and operational gaps, and turn them into concrete improvement initiatives. Improve the maturity, reliability, scalability and efficiency of technology operations supporting production-critical systems. Define meaningful operational metrics and use them to identify systemic problems, measure transformation outcomes and drive improvements rather than simply report performance. Own the Technology Operations contribution to digital operational resilience, including ICT business continuity, disaster recovery, backup and restoration, resilience testing, recovery objectives, crisis readiness, and remediation of findings from incidents and resilience exercises. Partner with Security, Risk and Compliance to maintain an effective ICT risk management and control environment, including technology risk identification, critical service dependencies, ICT third-party risk, resilience testing, audit readiness and regulatory remediation. Ensure operational and technology risks are identified early, understood, prioritized and addressed appropriately. Support the company through audits, certifications, regulatory requirements and other controls relevant to financial and technology organizations. Own and optimize budgets, technology vendors, infrastructure investments and external partnerships within the function. Partner closely with Engineering, Security, Risk, Compliance, Product, Finance and other business functions. Represent Technology Operations in cross-functional and executive discussions and communicate complex technology and operational topics clearly to different audiences. Help prepare the technology organization for the next stage of the company's growth, including increasingly complex enterprise customers, new products and a larger engineering organization. What we are looking for Significant leadership experience in Technology Operations, IT Operations, Infrastructure & Operations, Platform/Production Operations, Platform Engineering or a comparable technology function. Experience as a manager of managers, with responsibility for several teams or functions through Heads, Engineering Managers, Team Leads or equivalent leadership roles. Previous experience as a Technology Director, VP/Head of Technology Operations, Platform/Infrastructure leader or in a comparable senior role within a product engineering organization is highly relevant. Proven examples of significant organizational or technology transformation: changing operating models, building or restructuring functions, introducing new capabilities, increasing operational maturity, scaling teams or materially changing how technology organizations operate. Experience leading or evolving DevOps, SRE or infrastructure capabilities toward Platform Engineering, including developer self-service, automation and reduction of operational toil. Strong understanding of modern production ownership models and the relationship between Platform Engineering and product engineering teams. Experience with production-critical systems where availability, reliability, security and operational failures have direct business impact. Experience with IT and Service Management in modern product/engineering environments, including incident, problem and change management. Experience transforming Corporate IT or employee technology environments, including identity/access lifecycle, endpoint/device management, automation, governance and employee self-service. Practical experience with business continuity, disaster recovery and operational resilience in production-critical environments, including BIA, RTO/RPO, backup and restoration, resilience testing and remediation. Experience working with Security, Risk and Compliance teams and managing technology and operational risks. Exposure to audits, certifications, regulatory requirements and operational controls relevant to financial institutions or other regulated environments. Working knowledge of regulatory frameworks relevant to technology operations in financial services, such as DORA, and the ability to translate regulatory requirements into pragmatic engineering and operational controls, is a plus. Experience managing budgets, vendors, contracts and technology investments. Ability to operate effectively when requirements, organizational boundaries or the final solution are not yet fully defined. Track record of developing leaders and building teams that can operate without constant escalation or executive intervention. Ability to move between strategic topics and operational problems: understand what requires executive attention, delegate what should be owned by your leaders, and personally step in when the situation requires it. Strong stakeholder management and communication skills, including the ability to work effectively with technical teams, senior business stakeholders and executive leadership. Experience in fintech, payments, banking, financial infrastructure or another regulated and production-critical technology environment would be highly valuable. How we think about this role We are not looking for a traditional IT or infrastructure leader whose primary focus is maintaining existing systems and following established processes. We need someone who is comfortable entering an environment where not everything has already been defined — and who sees that ambiguity as part of the mandate. You should be able to understand how the organization actually operates today, distinguish symptoms from systemic problems, bring the right people together, make decisions with incomplete information, and turn those decisions into measurable organizational and technology improvements. You will not be expected to solve every problem personally. A major part of your role will be to build strong Heads and Leads who can own their areas independently, while you focus on the most important organizational, strategic and cross-functional challenges. At the same time, limited resources, legacy approaches or imperfect processes should be constraints to work with — not reasons why progress cannot happen. What success looks like Within the first 6–12 months, we expect to see measurable movement in addition to plans: reduced recurring operational toil; increasing developer and employee self-service; stronger and clearer service ownership; fewer repeated incidents and systemic operational failures; more risk-based and automated change management; improved developer and employee experience; clearer operational and resilience metrics; measurable progress toward a Platform Engineering model; stronger operational resilience and risk management; and Heads and Leads operating with greater autonomy. You will have established a clear target operating model and transformation roadmap, but success will not be measured by the existence of the roadmap itself. It will be visible in how the organization operates. Success means the organization requires less manual coordination and executive intervention while becoming more reliable, resilient, faster and more scalable. Why join CryptoProcessing by Coinspaid You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact. At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so. We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work. Flexible Benefits Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses. Work & Flexibility Fully remote work from almost anywhere Optional offices and relocation support Flexible, async-friendly environment Growth & Learning Budget for courses, certifications, and professional development Language learning support Cross-team learning and knowledge sharing Wellbeing & Support Medical insurance or reimbursement depending on location Access to mental health support Financial support for important life events Extras Merch shop with rewards system Team offsites and company events Sounds good? Well then, we can’t wait to see your resume! To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/