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Location: Houston, TX Superintendent – Substations Location: Various Employment Type: Full-Time Travel: Required Building the Substations That Power the Grid Strengthening our nation’s power grid isn’t easy—but reliable electrical service is essential to everyday life. Every time someone powers a home, business, or critical infrastructure, Michels Power, Inc. is behind the scenes making it happen. Michels Power, Inc. is one of the largest and most sought-after power delivery contractors in the United States. We deliver projects across substations, transmission, distribution systems, renewable energy, and oil & gas infrastructure , as well as emergency power restoration. Our Substation teams play a vital role in delivering greenfield construction, brownfield upgrades, and complex electrical infrastructure projects that strengthen grid reliability nationwide. Position Objective The Superintendent – Substations directs field activities of personnel engaged in substation construction projects. This role is responsible for planning, coordinating, and executing work safely and efficiently while maintaining a professional attitude and fostering teamwork across crews, subcontractors, and project teams. Key Responsibilities Promote and maintain a strong safety culture , ensuring compliance with all safety and environmental policies, procedures, and regulations Supervise and assign General Foremen and field crews , including participation in union hiring processes Recruit, select, and manage union workforce in coordination with IBEW halls and business agents Ensure quality control and adherence to company standards and safety policies Develop and maintain strong relationships with local unions , ensuring compliance with agreements Assist General Foremen in scheduling crews, tools, and equipment to maximize productivity and minimize downtime Collaborate with Project Managers and Engineers to develop and maintain project schedules Review production, monitor work progress, and take corrective actions to maintain profitability and performance Approve timesheets, pay sheets, and daily field reports Support Project Managers, Project Engineers, and Estimators in bidding and constructability planning Assist with review and approval of as-built documentation Coordinate with Project teams to ensure material availability, subcontractor management, and contract compliance Support assembly of project closeout documentation Train, mentor, and develop field personnel while holding teams accountable for performance Lead on-the-job training and safety tailgate meetings Perform other duties as assigned Required Qualifications High School Diploma or equivalent 5–7+ years of relevant construction experience (substation or utility construction preferred) OSHA 30 or equivalent safety certification Valid driver’s license with acceptable driving record Proficiency with Microsoft Office Suite Desired Qualifications 10+ years of substation field experience Experience with greenfield and brownfield substation construction Understanding of substation switching procedures and safety practices Experience coordinating with IBEW union labor and workforce planning Strong knowledge of drawings, specifications, and field execution Managerial Developmental Competencies Decision Quality Cultivates Innovation Resourcefulness Directs Work Ensures Accountability Collaborates Manages Conflict Attracts, Develops, and Retains Talent Builds Effective Teams Drives Engagement Managerial Courage Being Resilient Situational Adaptability Work Environment & Physical Demands Work performed in active construction environments and outdoor conditions Frequent standing, walking, climbing, stooping, kneeling, and working in physically demanding conditions Ability to regularly lift, push, or pull 25 pounds and frequently up to 50 pounds Exposure to weather conditions, heavy equipment, and moderate to loud noise levels Requires close, distance, color, and depth vision with focus adjustment Travel required depending on project assignments Why Michels Power, Inc.? Ranked No. 1 Electrical Transmission & Distribution Contractor by Engineering News-Record Industry leader in substation and transmission construction Family-owned company with long-term stability and growth Invests approximately $5,000 per employee annually in training and development Work on high-impact infrastructure projects across the U.S. Strong safety culture— everyone is responsible Part of one of North America’s most diversified infrastructure contractors Comprehensive Benefits Medical, Dental, and Life Insurance HSA / FSA Options Short- and Long-Term Disability 401(k) Retirement Plan Legal & Identity Protection Plans Why You? You are a hands-on field leader who thrives in dynamic project environments You value safety, accountability, and high-quality execution You enjoy leading crews and developing teams You excel in managing multiple priorities and complex field coordination You want to contribute to infrastructure that powers communities and the energy grid Join Michels Power, Inc.—where you don’t just build projects, you lead the teams that power progress. AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/

Location: Home Based - APAC Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We are hiring a Customer Success - Team Manager. To support Canonical's growth, we are expanding our CSM team globally and recruiting leaders to support and drive our Customer Success teams regionally. We consider our Customer Success operations an exceptional tool to sustain revenue retention and growth, placing excellence in delivering outstanding customer services in the new technologies sector. As such, we are looking for exceptional candidates with proven track records in Customer Success management and an obvious passion for new technologies. You will enjoy this role if you are organised, persistent, analytical, diplomatic, a listener, hard-working, and determined to grow your skills and teams. As a lead, you will provide mentoring, coaching in post-sales account management and feedback to team members. You will play a crucial role in proactively identifying areas of improvement and implementing process change, driving high-performing teams. Comfortable dealing with ambiguity you will be equip to quickly adapt to change. Collaboration with other teams is also vital to this role to enhance the overall customer experience. Your key responsibility will be to analyze regional performance metrics, identify trends and opportunities for improvement, and implement changes to increase efficiency and achieve business objectives. You will work in close collaboration with the Global Head of Customer Success to drive results. We engage with a diverse customer base and follow a diverse set of motions to provide the appropriate and required level of focus for every customer. The successful candidate will be able to demonstrate the ability to pivot right across this customer base regardless of culture, location or focus. Location: This opportunity is available in the APAC region and is remote. The role entails: Strategic planning and analysis: preparing communication plans, team meetings, and other messages shared in broader management forums, setting yourself and your team up for success. Regularly reviewing key performance indicators and metrics is your baseline. You will develop strategies to enhance customer engagement, improve retention rates, drive up-sells or cross-sells where appropriate, and ultimately increase customer success. Customer interactions and support to your team: resolve escalated customer issues requiring expertise or intervention ensuring timely resolution. Team management: passionate about guiding and supporting your team members, helping them navigate complex customer situations, improve their skills, and achieve their goals. Conducting regular performance reviews with team members you will also help identifying areas for improvement/development as well as celebrating excellence, recognising team achievements, and setting goals for individual growth. Cross-functional collaboration: collaboration with other departments, such as Sales, Marketing, Product development, and Support, is essential. This ensures alignment on customer needs, feedback sharing, and coordinated efforts to drive customer success. You will establish trustworthy channels of communication across the board. Documentation and reporting: you are allowed to be creative! While building content with your team and your manager, you will also ensure the changes are well documented, instilling quality and attention to detail in all you do. What we are looking for in you Excellent academic results at school and university Bachelor’s or equivalent degree in Business, Communication or STEM subject Knowledge and passion for Customer Success, revenue management and technology, experience in SaaS or software industries Track record of bringing exceptional Customer Success experience results Commitment to continuous learning and improvement - curious, flexible, scientific Creative problem-solving and cross-team collaboration Experience growing and developing a CSM team Hands-on approach to using data to drive team activities and continuous improvement Willingness to travel up to 4 times a year for internal events Nice-to-have skills Whilst English is our business language, proficiency (both written and spoken) in Japanese, Korean, Spanish, Portuguese, or French will be valued. What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004! Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass for travel About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Jakarta Who are we? Tripledot Studios is one of the largest independent mobile games companies in the world. We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios. Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users. Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others. We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games. Our ambition is to be the most successful games company in the world, and we’re just getting started. The role is working within our studio: Ludios About Ludios Ludios takes its name from the Latin, it means "The Game People". Led by Eyal, one of the co-founders of Tripledot Studios, and some of the most experienced people in mobile games, we are a studio that makes and publishes our own casual, free-to-play mobile games. Our team is based across APAC, with the majority of our development happening in Jakarta and Melbourne. We are data-driven, creative, and genuinely passionate about the industry we work in. Right now, we are working on a number of exciting projects, including one built around a globally recognised IP, alongside several original titles we are equally excited about. If crafting games and reaching millions of players is what gets you out of bed, we would love to hear from you. Role Overview We are looking for a Senior Unity Software Engineer to join our team! At Tripledot we work collaboratively in a productive, Agile team environment. You will be working primarily in Unity, collaborating with our product and design team to add new and exciting game features, build tools and help to maintain good health of the game on both IOS and Android. Implement gameplay features in Unity. Develop new titles, features and support live operations. Optimize code & memory for high performance on iOS and Android. Design and plan architecture, implement maintainable code. Review code and write unit tests.. Required Skills, Knowledge and Expertise At least 5+ years of experience working with Unity and C# as a programmer A “Can Do” mentality that drives improvement and meeting deadlines. A good mentor to less experienced developers and a good communicator. Strong architectural, design pattern and OOP experience. Strong mobile gaming and liveops system background is a plus. Experience with prototyping but also extending a large legacy project. Experience with Deep Profiler, Frame Debugger, Memory Profiler. Experience with Unity UI and gameplay programming. Experience with Git or other source control systems. Experience in working with existing code bases. Experience with GLSL/HLSL and ShaderGraph is a plus. Excellent English skills, both written and verbal Working at Tripledot Hybrid Working: We work in the office 3 days a week, Tuesdays and Wednesdays, and Thursday 20 days fully remote working: Work from anywhere in the world, 20 days of the year. Regular company events and rewards: Join in regular events and rewards that celebrate cultural events, our achievements and our  team spirit. Breakfast & Lunch: Relish daily provided breakfast and lunch to keep you fueled and focused. BPJS HEALTH: Elevate your well-being and peace of mind, ensuring robust health security with seamless enrolment in BPJS Health! BPJS SOCIAL: Secure your employment rights with BPJS Social. Festivity Allowance: Celebrate festive occasions with an additional festive allowance. Health Insurance: Stay covered with comprehensive health insurance for you and your loved ones. Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.

Location: South Africa About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor Job Summary We are hiring a Senior Social Media Manager to lead and scale social media strategy across multiple client accounts. This is a high-impact, client-facing role suited for an experienced professional who thrives in a fast-paced agency environment and has a proven track record of growing large, engaged audiences. You will own the end-to-end social media lifecycle-from strategy and content creation to analytics and team leadership—while mentoring a team of Social Media Managers and driving measurable results. Key Responsibilities Develop and execute comprehensive social media strategies across platforms including LinkedIn, Instagram, Facebook, TikTok, and Twitter (X) Create and oversee high-quality, engaging content (graphics, video, photography, and copywriting) using tools like Adobe Suite and Canva Build and manage monthly content calendars aligned with client goals and campaign timelines Lead social media storytelling and brand voice development for multiple clients Analyze performance metrics and optimize campaigns based on data-driven insights Conduct ongoing social listening and trend analysis to identify growth opportunities Present strategies, reports, and insights to clients in a clear, compelling manner Manage client communications, approvals, and workflows via social media management tools (e.g., Loomly) Collaborate with internal teams to deliver creative assets and campaigns Lead, mentor, and develop a team of Social Media Managers, fostering a high-performance and creative culture Requirements 5+ years of experience in social media management, ideally within a marketing or creative agency Proven track record of growing large social media followings and driving engagement Strong understanding of internet culture, social trends, and digital audience behavior Advanced content creation skills (graphic design, video editing, and copywriting) Experience with social media management platforms and content management systems Demonstrated leadership experience managing and mentoring teams Strong project management skills with the ability to handle multiple clients and deadlines Experience in B2B marketing and working with cross-functional teams Excellent communication and presentation skills (client-facing experience required) Ability to work autonomously while collaborating with leadership and stakeholders Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: South Africa About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a Junior Client Success Managers to manage and support students throughout their journey to securing medical school offers. This is a high-impact, client-facing remote role where you will act as a trusted advisor to students and their families, ensuring programme success, driving retention, and contributing to revenue growth through upselling. You will also take on light leadership responsibilities, mentoring junior support staff and owning the overall client experience. Key Responsibilities Manage a portfolio of students, guiding them from onboarding to medical school acceptance Ensure high client satisfaction through proactive communication and structured support Reduce churn and minimise refunds by identifying risks early and resolving concerns Drive upsell opportunities Collect testimonials, success stories, and case studies from successful students Coordinate with internal teams to ensure seamless delivery of programmes Act as a point of contact for both students and parents when required Support and mentor 1–2 junior team members, acting as a mini team leader Track progress and maintain accurate records using CRM and internal tools Requirements 2+ years of experience in Client Success, Customer Support, Account Management, or similar roles Background in education, teaching, healthcare (e.g., nursing), or student support is highly preferred Strong communication and relationship-building skills (client-facing experience essential) Proven ability to manage multiple clients and deliver high satisfaction outcomes Experience handling objections, retention, or upselling is a strong advantage Highly organised with strong attention to detail and follow-through Comfortable working in a fast-paced, target-driven environment Experience with tools such as Slack, Notion, Zoom, and Google Drive Leadership potential or prior experience mentoring junior staff Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Remote - United States Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . At Reddit, machine learning sits at the heart of how millions of people discover, connect, and engage with the world’s largest collection of human conversations. From powering personalized recommendations and search to optimizing advertising systems and marketplace dynamics, our ML engineers tackle some of the most interesting and impactful problems in large-scale applied machine learning. We are hiring Machine Learning Engineers across our Consumer Engineering organization, giving you the opportunity to work on a wide range of high-impact problems across the Consumer ecosystem. We are looking for Machine Learning Engineers who are excited to build systems end-to-end, from research and modeling to production deployment, and who want to help shape the future of discovery, relevance, and monetization at Reddit. If you love working on complex, real-world ML problems at massive scale, this role is for you. What You’ll Work On We are looking for a Staff Machine Learning Engineer to help drive the next generation of Reddit’s ML ecosystem across recommendations, search, messaging, and foundational AI systems. You will lead high-impact initiatives from ideation to production, shaping both technical strategy and product direction across multiple ML domains. This is a highly cross-functional role partnering with Product, Data Science, and Engineering to deliver meaningful user and business impact. This role sits at the intersection of: Relevance & recommendation systems (content, search, notifications) AI-powered discovery & LLM-driven experiences Content and user understanding & large-scale representation learning Large-scale ML infrastructure and pipelines What You’ll Do Lead end-to-end ML initiatives from ideation through production and iteration, shaping technical direction and translating product goals into scalable solutions Architect, build and deploy large-scale ML systems across recommendation, search, and content/user understanding, including retrieval/ranking models, representation learnings embeddings optimizations, and LLM or GenAI-powered capabilities Drive measurable impact on user engagement, discovery, and long-term value Collaborate with cross-functional teams to align product and technical roadmaps and unlock key future ML capabilities Stay at the forefront of AI research, evaluating and introducing new AI/ML paradigms to keep Reddit’s ML ecosystem at the cutting edge Contribute to the development of best practices, guidelines, and ethical AI principles for responsible LLM development and deployment Mentor and guide senior and mid-level ML engineers, fostering a culture of excellence, innovation, and knowledge sharing Set technical vision and drive technical discussions, present findings to leadership, and contribute to long-term ML planning and decision-making Required Qualifications 7+ years of experience building, deploying, and operating machine learning systems in production Deep understanding of machine learning methods, spanning classical approaches and modern deep learning (e.g., Transformers, GNN, etc) Expert at developing and productionizing models using TensorFlow, PyTorch, or Hugging Face Transformers Experience building production-quality code incorporating testing, evaluation, and monitoring using object-oriented programming, including experience in Python and Golang Experience designing and scaling ML systems, including data pipelines, feature engineering, model training/serving, and production monitoring Excellent communication and collaboration skills, with the ability to discuss complex technical topics with diverse teams and translating product needs into scalable ML solutions Track record of driving measurable impact through applied machine learning in real-world products Preferred Qualifications Subject matter expertise in one of the following domains: Recommender systems Search systems (lexical and semantic retrieval and ranking) Content understanding (NLU/NLP/LLM, topic/taxonomy modeling, interest graphs or clustering, and multimodal understanding) Familiarity with distributed systems and large-scale data processing frameworks (Spark, Kafka, Ray, Airflow, BigQuery, Redis, etc.) Experience working with real-time systems and low-latency production environments Experience with LLM/GenAI techniques, including but not limited to LLM evaluation, alignment, fine-tuning, knowledge distillation, RAG/agentic systems and productionizing LLM-powered products at scale Strong experimentation rigor, with experience formulating clear hypotheses, designing actionable learning plans and building offline/online correlations Advanced degree in Computer Science, Machine Learning, or related quantitative field Potential Teams Home Experience ML Understanding Feed Relevance Answer Experience Search and Answers Relevance Search Experience Benefits Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave #LI-Remote Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $230,000 — $322,000 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: New York About Interbrand Interbrand understands what it takes today to build the world’s most iconic brands. To support our clients in an ever more complex and fascinating world, we have renewed our commitment to both common global standards and greater empowerment, experimentation and entrepreneurialism. Interbrand is its people. We are a global team of highly diverse thinkers, makers and collaborators. We are proud of our heritage and often regarded as the university of branding. Over the past four decades, we have pioneered iconic work and invented many of the brand building tools that are now commonplace. In collaboration with many of the world’s leading brands, we are pioneering the future of brand building. In a world where people’s expectations are moving faster than businesses, we give our clients the confidence to make Iconic Moves that create desire and utility, reshape the competitive landscape and drive extraordinary results. The Interbrand Best Global Brands study/rankings are resources to our clients and the industry, providing proprietary data and insight for our role as client partner and commentator. We have published 18 books on brands and are often the reference point for university curriculum and professional associations. Today, through our own Academy, we aim to be the most impactful learning environment in the marketing world. Our Behaviours Our culture is informed by a set of behaviours we co-created as a business. Our behaviours give us space to experiment, permission to speak out, and a model of leadership that anyone in the business can adopt. Our behaviours are Lead with love, Be Brave, Listen First and Make it happen. We are proud of our behaviours. They make us, us. The opportunity You're a strategist who turns complexity into clarity and insight into action. You see the signal in the noise, ask better questions, and aren't afraid to challenge the brief. At Interbrand, you'll work across teams on brand, business, and experience projects for some of the world's most ambitious organizations. You’ll be exposed to clients in market, presenting powerful ideas to strengthen relationships and mentor junior members of the team to ensure we nurture the future talent. You'll bring ideas, challenge assumptions, and execute your work to the highest standard, contributing thinking to make iconic work and elevate brands. What you'll be doing Apply Interbrand's Thinking & Making approach and Three Lenses (Human Truth, Brand Economics, Experience) to solve client challenges and build strategies that connect across disciplines Bring in Arenas thinking and Three Lenses frameworks to diagnose what matters most and shape strategies that unlock growth Contribute to strategy projects, doing the deep work, synthesizing research, data, and insights into clear narratives and recommendations Diagnose and reframe client challenges, spot opportunities others miss, and bring a point of view that shifts the conversation Craft sharp, persuasive presentations and deliver them with confidence to client stakeholders Travel to client site building rapport, trust and signaling true partnership Collaborate seamlessly with creative, client service, and analytics teams to deliver integrated solutions Host internal work sessions to boost ideation across departments and practice facilitation skills Mentor junior strategists working hands on to show them our frameworks, provide thoughtful feedback, and help raise the quality of thinking across the team Track category innovation and cultural shifts Collate, filter and present market cultural knowledge, trends and innovations as a monthly email bulletin or newsletter to clients Balance multiple projects, meet deadlines, manage budgets, and ensure client satisfaction Be part of our rich and active internal sharing forums for inspiration and innovation What we're looking for Experience You've worked on complex challenges and know how to navigate ambiguity either in agencies or within consultancies. Strategic thinking You synthesize information, research, data, trends and turn it into frameworks and narratives that guide decision-making. You're comfortable leading research, facilitating workshops, and building strategies from scratch. Communication You write clearly and persuasively. You present confidently. You adapt your style to different audiences. Collaboration You thrive working with people from different disciplines and cultures. You know when to lead, when to listen, and how to bring out the best in others. Independence and ownership You take initiative, manage your time, and deliver high-quality work even when juggling multiple priorities. Curiosity You stay sharp by reading, learning, and paying attention to the world around you. Comp: $100,00-$125,000 Why Interbrand For over 50 years, we've been shaping the world's most iconic brands. We solve brand challenges through our Thinking & Making approach, combining Human Truth, Brand Economics, and Experience to help our clients make the moves that unlock growth and define what's next. We nurture a global community of thinkers and makers with the curiosity and confidence to create iconic work. Here, you'll find transparent career pathways, on-demand learning, honest feedback, real collaboration across borders, and a culture that champions difference and wellbeing. We don't do ordinary. And we don't expect you to either. We are working through access barriers across our job site, so if you run into any issues and would like this information in an alternative format, or would prefer to apply via email, please send us a message at careers@interbrand.com.

Location: Georgia Huddle Up is a provider-founded and provider-led company that delivers high-quality, consistent care to school districts nationwide through team-based virtual and onsite IEP therapy and support. We have delivered over 1 million therapy sessions across speech, occupational, mental health, and school psychology, with 94% of our clients reporting high levels of student engagement under our providers' care. We believe in the importance of supporting the whole child, and supporting the whole provider, with connection and collaboration. We have a variety of tools and resources available to you that allows providers to communicate with fellow Huddle Up professionals and clinical managers. All of our clinical managers have vast experience in delivering school based teletherapy services, and they are available when needed. At Huddle Up, you’re part of a team that ensures students receive the best care possible. We are currently accepting applications for virtual Speech Language Pathologists (SLP) licensed in Georgia, for the 26/27 school year! What We Offer: Compensation for direct and indirect time Up to a $250 monthly incentive (up to $3,000 per year) Access to Company Sponsored Health insurance, Dental Insurance, Short-Term Disability Insurance, Long-Term Disability Insurance, and Life Insurance Access to wellness programs including- Peloton, EAP Support, Headspace, and Carrot Fertility Access to participate in our 401k after 6 months of employment Accrued sick time- one hour for every 30 hours, Caps at 48 hours Reimbursement for cross licensing Access to our proprietary platform Access to online assessments and tools Access to clinical and technical staff to ensure you are fully supported We match your schedule with the right opportunity What You’ll Do: Grow and invest in your skills, capabilities, and career, by delivering Speech Language Pathology services to school-based children across the nation, leveraging technology that includes proprietary tools to support and enable clinical care, in an environment that is flexible to your needs. Huddle up with school instructors and experienced clinical mentors to deliver outstanding Speech Language Pathology services to children in need Develop your skills, career, and expertise within a supportive team-based environment Provide telehealth services to a diverse population of school aged children Work on a flexible schedule designed to meet your needs Minimum Requirements: Able to commit to at least 15 hours per week and up to 40 hours per week Hold an active, unrestricted, and valid SLP license in your state of residence, and in Georgia in good standing Hold CCCs: Current ASHA Certificate of Clinical Competency Full-time resident of the United States School experience Experience and comfortability with the use of various types of technology Follow Huddle Up documentation guidelines for evaluation reports and daily SOAP notes Participate in IEP and team meetings, serve as a case manager or process coordinator Prepare progress reports as requested by the school and complete medicaid billing if necessary Compensation: This is a W2 employment opportunity. The exact compensation band is based on where the provider resides. Compensation for providers living in CA, HI, and NY is $44-$54 an hour; AK, CO, CT, DC, DE, IL, IN, MA, MD, NJ, NM, OH, PA, RI, TX, VA, and WA is $44-$54 an hour; AR, AZ, FL, GA, IA, KS, KY, MI, MN, MT, NC, NH, NV, OK, OR, SC, UT, WI, and WY is $44-$49 an hour; AL, ID, LA, ME, MO, MS, ND, NE, SD, TN, VT, and WV is $44-$47 an hour. This position also includes the opportunity to earn up to a $250 (up to $3,000 per year) monthly incentive for providers who work 60 hours or more in a pay period (approximately every 2 weeks) and meet other eligibility criteria. Exact hourly rate will ultimately depend on multiple factors, which may include the successful candidate’s skills, geographical location, and other qualifications. Applications are typically reviewed within 48 business hours after application submission; information about our interview process and application status updates will be sent to you via email, please be sure to check your spam and junk folders to ensure emails do not get lost. Huddle Up provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Huddle Up is also committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. Please contact Huddle Up’s Recruiting team if you need a reasonable accommodation or any assistance completing any forms or to otherwise participate in the application process.

Location: Maryland Huddle Up is a provider-founded and provider-led company that delivers high-quality, consistent care to school districts nationwide through team-based virtual and onsite IEP therapy and support. We have delivered over 1 million therapy sessions across speech, occupational, mental health, and school psychology, with 94% of our clients reporting high levels of student engagement under our providers' care. We believe in the importance of supporting the whole child, and supporting the whole provider, with connection and collaboration. We have a variety of tools and resources available to you that allows providers to communicate with fellow Huddle Up professionals and clinical managers. All of our clinical managers have vast experience in delivering school based teletherapy services, and they are available when needed. At Huddle Up, you’re part of a team that ensures students receive the best care possible. We are currently accepting applications for virtual Speech Language Pathologists (SLP) licensed in Maryland for the 26/27 school year! What We Offer: Compensation for direct and indirect time Up to a $250 monthly incentive (up to $3,000 per year) Access to Company Sponsored Health insurance, Dental Insurance, Short-Term Disability Insurance, Long-Term Disability Insurance, and Life Insurance Access to wellness programs including- Peloton, EAP Support, Headspace, and Carrot Fertility Access to participate in our 401k after 6 months of employment Accrued sick time- one hour for every 30 hours, Caps at 48 hours Reimbursement for cross licensing Access to our proprietary platform Access to online assessments and tools Access to clinical and technical staff to ensure you are fully supported We match your schedule with the right opportunity What You’ll Do: Grow and invest in your skills, capabilities, and career, by delivering Speech Language Pathology services to school-based children across the nation, leveraging technology that includes proprietary tools to support and enable clinical care, in an environment that is flexible to your needs. Huddle up with school instructors and experienced clinical mentors to deliver outstanding Speech Language Pathology services to children in need Develop your skills, career, and expertise within a supportive team-based environment Provide telehealth services to a diverse population of school aged children Work on a flexible schedule designed to meet your needs Minimum Requirements: Able to commit to at least 25 hours per week Hold an active, unrestricted, and valid SLP license in your state of residence, and Maryland, in good standing Hold CCCs: Current ASHA Certificate of Clinical Competency Full-time resident of the United States 1-3 years of School experience working directly with students in educational settings Demonstrated experience in case management and supporting high-needs caseloads Experience and comfortability with the use of various types of technology Follow Huddle Up documentation guidelines for evaluation reports and daily SOAP notes Participate in IEP and team meetings, serve as a case manager or process coordinator Prepare progress reports as requested by the school and complete medicaid billing if necessary Compensation: This is a W2 employment opportunity. The exact compensation band is based on where the provider resides. Compensation for providers living in CA, HI, and NY is $44-$54 an hour; AK, CO, CT, DC, DE, IL, IN, MA, MD, NJ, NM, OH, PA, RI, TX, VA, and WA is $44-$54 an hour; AR, AZ, FL, GA, IA, KS, KY, MI, MN, MT, NC, NH, NV, OK, OR, SC, UT, WI, and WY is $44-$49 an hour; AL, ID, LA, ME, MO, MS, ND, NE, SD, TN, VT, and WV is $44-$47 an hour. This position also includes the opportunity to earn up to a $250 (up to $3,000 per year) monthly incentive for providers who work 60 hours or more in a pay period (approximately every 2 weeks) and meet other eligibility criteria. Exact hourly rate will ultimately depend on multiple factors, which may include the successful candidate’s skills, geographical location, and other qualifications. Applications are typically reviewed within 48 business hours after application submission; information about our interview process and application status updates will be sent to you via email, please be sure to check your spam and junk folders to ensure emails do not get lost. Huddle Up provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Huddle Up is also committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. Please contact Huddle Up’s Recruiting team if you need a reasonable accommodation or any assistance completing any forms or to otherwise participate in the application process.

Location: Remote, Nationwide, USA Huddle Up is a provider-founded and provider-led company that delivers high-quality, consistent care to school districts nationwide through team-based virtual and onsite IEP therapy and support. We have delivered over 1 million therapy sessions across speech, occupational, mental health, and school psychology, with 94% of our clients reporting high levels of student engagement under our providers' care. We believe in the importance of supporting the whole child, and supporting the whole provider, with connection and collaboration. We have a variety of tools and resources available to you that allows providers to communicate with fellow Huddle Up professionals and clinical managers. All of our clinical managers have vast experience in delivering school based teletherapy services, and they are available when needed. At Huddle Up, you’re part of a team that ensures students receive the best care possible. We are currently accepting applications for virtual Speech Language Pathologists (SLP) licensed in the US, Nationwide, for the upcoming 26/27 school year! What We Offer: Compensation for direct and indirect time Up to a $250 monthly incentive (up to $3,000 per year) Access to Company Sponsored Health insurance, Dental Insurance, Short-Term Disability Insurance, Long-Term Disability Insurance, and Life Insurance Access to wellness programs including- Peloton, EAP Support, Headspace, and Carrot Fertility Access to participate in our 401k after 6 months of employment Accrued sick time- one hour for every 30 hours, Caps at 48 hours Malpractice insurance coverage to see our students Up front payment for cross licensing Access to our proprietary platform Access to online assessments and tools Access to clinical and technical staff to ensure you are fully supported We match your schedule with the right opportunity What You’ll Do: Grow and invest in your skills, capabilities, and career, by delivering Speech Language Pathology services to school-based children across the nation, leveraging technology that includes proprietary tools to support and enable clinical care, in an environment that is flexible to your needs. Huddle up with school instructors and experienced clinical mentors to deliver outstanding Speech Language Pathology services to children in need Develop your skills, career, and expertise within a supportive team-based environment Provide telehealth services to a diverse population of school aged children Work on a flexible schedule designed to meet your needs Minimum Requirements: Able to commit to at least 20 hours per week and up to 40 hours per week Hold an active, unrestricted, and valid SLP license in your state of residence, in good standing Hold CCCs: Current ASHA Certificate of Clinical Competency Full-time resident of the United States School experience Experience conducting virtual sessions Experience and comfortability with the use of various types of technology Follow Huddle Up documentation guidelines for evaluation reports and daily SOAP notes Participate in IEP and team meetings, serve as a case manager or process coordinator Prepare progress reports as requested by the school and complete medicaid billing if necessary Access to a laptop (not chromebook) to conduct sessions virtually Compensation: This is a W2 employment opportunity. The exact compensation band is based on where the provider resides. Compensation for providers living in CA, HI, and NY is $44-$54 an hour; AK, CO, CT, DC, DE, IL, IN, MA, MD, NJ, NM, OH, PA, RI, TX, VA, and WA is $44-$54 an hour; AR, AZ, FL, GA, IA, KS, KY, MI, MN, MT, NC, NH, NV, OK, OR, SC, UT, WI, and WY is $44-$49 an hour; AL, ID, LA, ME, MO, MS, ND, NE, SD, TN, VT, and WV is $44-$47 an hour. This position also includes the opportunity to earn up to a $250 (up to $3,000 per year) monthly incentive for providers who work 60 hours or more in a pay period (approximately every 2 weeks) and meet other eligibility criteria. Exact hourly rate will ultimately depend on multiple factors, which may include the successful candidate’s skills, geographical location, and other qualifications. Applications are typically reviewed within 48 business hours after application submission; information about our interview process and application status updates will be sent to you via email, please be sure to check your spam and junk folders to ensure emails do not get lost. Huddle Up provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Huddle Up is also committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. Please contact Huddle Up’s Recruiting team if you need a reasonable accommodation or any assistance completing any forms or to otherwise participate in the application process.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. About the Role We are looking for a strong Engineering Manager to lead a high-impact team within PlayStation’s Client Developer Experience (DevEx) team. This role sits at the center of how developers build, test, and ship software across client and system software teams. You will lead the development of modern developer platforms and tools, including documentation systems, intelligent search, performance tooling, and AI powered experiences. This role requires a balanced leader, someone who can grow and manage a high-performing team, while also maintaining strong technical depth to guide architecture, review designs, and support engineers at a code level when needed. You will operate across frontend-heavy developer experiences (JS, React, React Native) as well as backend/platform systems, shaping solutions that are both technically sound and highly usable for developers. What You’ll Do Lead, grow, and mentor a team of engineers, building a high-performing, ownership driven culture Drive delivery of developer platforms and tools used across PlayStation Provide technical leadership at both code and system design levels, especially for frontend and developer-facing systems Guide the design and evolution of complex, scalable systems across frontend, backend, and platform layers Partner with AI/ML, QE, System Software, and Product teams to align on priorities and execution Influence cross-team technical decisions and ensure strong alignment across partner organizations Balance short-term delivery with long-term platform strategy Ensure high-quality developer experiences by focusing on usability, performance, and reliability Identify gaps, remove blockers, and drive clarity in ambiguous problem spaces What We’re Looking For 7–10 years of overall software engineering experience with 3–5+ years of experience managing engineering teams. Strong technical background with hands-on understanding of frontend systems (JavaScript, React, React Native) and solid backend/platform fundamentals Ability to operate at code-level depth when needed (design reviews, debugging, guiding engineers) Proven experience designing and delivering complex, distributed systems Track record of building and scaling high-performing engineering teams Experience working on developer tools, internal platforms, or productivity systems Strong ability to influence and align stakeholders across teams Excellent communication skills across both technical and non-technical audiences Ability to operate effectively in fast-moving, ambiguous environments Bachelors degree or equivalent Nice to Have Experience with Python or backend services supporting developer platforms Experience with AI/ML-driven workflows or developer tooling Background in performance profiling and or developer ecosystems Experience in large-scale, multi-team environments You will operate in a role that requires leadership, technical depth, and cross-org influence Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including color, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, birthing parent or parental status, trade union membership or membership in any other legally protected category. We strive to build an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. #LI-AT1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $201,400 — $302,000 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Warsaw, Poland Workplace: fully About Evotym Evotym is a growing recruitment business focused on fintech and payments. We work with international clients, have strong market demand, and are now entering the next stage of growth. Our focus is to build a delivery function that is fast, structured, thoughtful, and consistent in quality. Role Overview This is a leadership role for someone who can take full ownership of delivery after the commercial stage and turn client needs into structured, high-quality hiring execution. You will guide recruiters and sourcers, shape search strategies, manage delivery quality and speed, and build trust with clients through strong communication and reliable results. Key Responsibilities Take over clients after the sales stage and lead the recruitment delivery process end-to-end Run detailed intake discussions, clarify hiring needs, and align strong job briefs Build search strategies and assign the right recruiters and sourcers to each role Oversee delivery quality, speed, and consistency across active searches Review shortlist quality, sourcing progress, interview preparation, and early interview results Coach recruiters and sourcers, raise standards, and improve ownership across the team Communicate clearly with clients, provide meaningful updates, and advise on market reality Requirements Strong recruitment experience, ideally in fintech, tech, or other complex hiring environments Experience managing several searches at once with clear ownership of outcomes Experience working directly with clients and leading search strategy discussions Experience mentoring, managing, or developing recruiters Strong ability to balance speed, quality, and delivery performance Fluent Russian and English Key Soft Skills Strong ownership and ability to act without waiting for instructions Structured thinking and solution-oriented mindset Confidence in decision-making and difficult conversations Ability to spot risks early and respond quickly Strong communication skills, resilience, and comfort with pressure and ambiguity What We Offer A high-impact role with real ownership Direct influence on delivery quality and company growth Work with international fintech and tech clients Space to improve processes and build stronger delivery standards A team with strong ambitions and real momentum Apply in 2 min

Location: Hong Kong, Hong Kong SAR; Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team We sit on the front lines of OKX's security and compliance mission. Our charter is to build the flexible, scalable, and intelligent AI systems that detect and prevent identity fraud, account takeover, and large-scale organized abuse — in real time and at the scale of a global financial platform. We own the core identity-risk capabilities that decide, millions of times a day, whether an account can be trusted: identity trust signals, behavioral risk modeling, relationship and cluster intelligence, and face, liveness and document verification. We work shoulder-to-shoulder with Product, Risk, Compliance, and Engineering to turn the hardest adversarial problems in crypto into production-grade defenses that protect good users and the open financial system. About the Role We are looking for a Senior AI Engineer to design, build, and own key identity-risk and trust models at OKX. You will build models that combine identity verification results, device and geo data, and user behavior into trust and risk signals, and use graph and clustering methods to uncover organized, industrialized fraud. This is an end-to-end, research-to-production role: you will own algorithms in your domain and ship models into real-money, high-risk, large-scale production environments. You will be a hands-on technical contributor who works closely with Product, Risk, and Compliance, and who helps raise the technical bar of the team. Your domains span: Identity trust & risk modeling — fusing verification scores, device, geo, and behavioral data into identity-quality and trust signals. Cluster & relationship intelligence — graph and clustering methods to identify account farms, mass registration, and coordinated attacks. Behavioral risk modeling — behavioral features and sequence models for account takeover and abnormal-session detection. Biometric & multimodal signals — face embeddings, liveness/anti-spoofing, DeepFake and injection defense, document forgery and AIGC detection, used as inputs to identity trust and the risk layer. AI agents — applying agentic AI to scale investigation, detection, and operational defense. What You'll Be Doing Build identity trust & risk models: Design and ship coarse-to-fine risk models that fuse face/liveness/document verification scores, device, IP and geo signals, and behavioral data, for high-concurrency real-time decisioning. Uncover organized fraud with graph & clustering: Build entity graphs across accounts, devices, faces, documents and templates, and apply community detection, clustering, and GNN methods to detect fraud rings and large-scale abuse. Develop behavioral features & sequence models: Engineer real-time and offline behavioral features, and build sequence models to detect account takeover, bot/script behavior, and abnormal sessions. Leverage biometric & multimodal signals: Turn biometric features (face embeddings, face quality, liveness and anti-spoofing results) and document-forgery and DeepFake signals into reliable identity-trust inputs for risk decisions, including biometric similarity for cross-account linkage and duplicate-identity detection. Work with the face, liveness, and document teams, or build models yourself. Drive execution & collaboration: Deliver measurable results while managing ambiguity; partner with backend, product, infrastructure, risk, and compliance teams to integrate models into the production decision chain. Own metric definitions, the balance between false positives and missed fraud, pass rate, monitoring, and drift handling. Advance applied R&D: Experiment with graph learning, multimodal fusion, and AI agents; stay current with academic and industry advances and translate them into practical defenses. Raise the technical bar: Contribute to design reviews, share applied-AI best practices, and mentor junior engineers. What We Look For 5+ years of hands-on experience building risk-control, fraud-detection, or identity-trust models, including significant experience deploying ML systems into production. Graph & clustering expertise: Experience applying graph mining, community detection, clustering, or GNN methods to fraud or abuse detection. Behavioral modeling: Solid experience with behavioral feature engineering and sequence modeling, including real-time feature pipelines. Deep AI/ML expertise: Strong proficiency with PyTorch and/or TensorFlow, and solid experience with production ML systems. Strong technical & coding skills: Strong coding ability (e.g., Python, SQL) and the system-level thinking to design end-to-end solutions with high availability and low latency. Adversarial mindset: Understanding of how fraudsters adapt, and how to evaluate and iterate defenses against evolving attacks. Collaboration: Strong communication skills, with experience working across engineering, product, and risk teams. Education: Bachelor's degree or higher in Computer Science, Electrical Engineering, or a related field. Preferred Qualifications Experience in identity verification, KYC/KYB, AML, face-payment or payment risk control, or biometric security. Hands-on experience with face recognition, liveness/anti-spoofing, OCR, document parsing, fake-ID detection, or media forensics. Experience with graph databases or graph computing (e.g., Neo4j, GraphX) and real-time graph features. Knowledge of data and AI/ML infrastructure (e.g., Spark, Flink, Kafka, Airflow, Snowflake). Familiarity with MLOps best practices: monitoring, retraining, and continuous improvement of production models. Experience with LLMs and AI agents. Experience working in fast-paced technology companies or security-critical environments. Research publications, patents, or open-source contributions in relevant AI fields. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.   WHOOP is hiring a Software Engineer II to join the Business Systems team. In this role, you will design and implement the backend systems that power WHOOP’s internal operations, enabling scale and efficiency across the organization. You’ll architect and maintain critical services and integrations that support Finance, Operations, Member Services, and other business functions. By building reliable, secure, and performant systems, you’ll directly shape how WHOOP delivers value to its members and scales globally. RESPONSIBILITIES: - Design, implement, and maintain scalable backend services and APIs that power business-critical systems and integrations. - Contribute in design and implementation of scalable data pipelines, automation, and workflows that improve operational efficiency. - Collaborate with product managers, data engineers, and internal business teams to gather requirements and build effective technical solutions. - Contribute to the team’s codebase with high-quality, testable, and well-documented code. - Identify system bottlenecks and improve the performance, reliability, and maintainability of backend systems. - Contribute to long-term technical strategy for Business Systems and identify opportunities for automation and process improvement. - Participate in code reviews and mentor junior engineers to foster a culture of engineering excellence. QUALIFICATIONS: - BS in Computer Science, Engineering, or equivalent experience. - 2+ years of experience in backend software development with a strong foundation in computer science principles - Strong proficiency in at least one modern backend programming language (e.g., Java, Python, Go, or similar). - Experience building and maintaining APIs, integrations, and distributed systems. - Comfortable working with relational databases, data modeling, and query optimization. - Experience with cloud-based infrastructure (e.g., AWS, GCP, or Azure) and distributed systems. - Excellent communication skills and ability to work cross-functionally with technical and non-technical teams - Strong sense of ownership and ability to deliver quality solutions in a fast-paced environment - A growth mindset and eagerness to learn from feedback and new challenges. - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework.   This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.   Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.   WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility.  It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.   The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.   At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.   The U.S. base salary range for this full-time position is $125,000 - $175,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.    In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.   These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As a Staff Engineer on the Core Infra team at Harvey, you will define how our database infrastructure operates and evolves across our legal AI platform. Harvey runs a global fleet of PostgreSQL databases spanning multiple regions and availability zones. You’ll own the technical strategy for this fleet—setting the standards for migration governance, driving architecture decisions for multi-region scaling, and establishing the operational practices that keep our data layer reliable as we grow. This is a leadership role with deep hands-on expectations. You’ll partner directly with Principal and Staff Engineers on infrastructure roadmap decisions while also being the person who can diagnose a replication lag spike at 2am. You’ll build the migration review framework, define the tooling strategy, and raise the bar for how the entire engineering organization thinks about database safety and performance. This role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees. WHAT YOU'LL DO - Migration Governance – Own the migration governance framework end-to-end—design the review workflow, CI gate checks, automated rollback procedures, and fleet-wide deployment sequencing that makes safe migrations the default across the org - Architecture & Scaling – Drive the technical strategy for Harvey’s global database fleet—multi-region replication design, capacity planning, sharding and partitioning approaches, and fleet-wide observability as we scale into new markets - Reliability & Performance – Own database reliability and performance at the fleet level—monitoring replication health, optimizing query performance, tuning vacuum and connection management, and building the alerting that gives us confidence across all production environments - Platform & Tooling – Build self-service tooling and developer guardrails—migration dry-runs, schema diff previews, automated health checks, performance regression detection—so engineering teams can move fast without bottlenecking on a single DBA - Incident Leadership – Lead database incident response and drive systemic improvements—triage production issues, run post-incident reviews, and turn lessons learned into durable process and tooling fixes Even Better If You Can: - Security & Compliance – Partner with Security and Compliance to design and enforce data-layer controls for SOC 2, GDPR, and data residency requirements—access controls, audit logging, encryption standards, and data lifecycle policies - Strategic Partnership – Represent database engineering in vendor evaluations, build-vs-buy decisions, and technology strategy discussions with engineering leadership - Team Building – Shape the database engineering function at Harvey—define the operating model, set the hiring bar, mentor engineers on database best practices, and build the culture where teams proactively think about data safety WHAT YOU HAVE - 10+ years of hands-on experience in database administration, database reliability engineering, or infrastructure engineering with PostgreSQL as your primary database, with demonstrated staff-level scope—you’ve set standards across teams, not just operated within one - Expert-level PostgreSQL knowledge (required)—WAL mechanics, vacuum tuning, logical and physical replication, partitioning strategies, and the ability to debug production issues others can’t. PostgreSQL is our core database and deep fluency is non-negotiable - Track record of building migration governance systems—not just reviewing migrations, but designing the frameworks, tooling, and organizational processes that make safe migrations the default - Experience architecting database infrastructure for multi-region, high-availability environments—replication topologies, failover automation, and data consistency trade-offs at fleet scale - Deep fluency with database observability—you’ve built monitoring strategies using Datadog, pganalyze, or custom instrumentation, and you know which metrics actually predict incidents - Experience leading database major version upgrades (e.g., PostgreSQL 14 → 16) or sharding initiatives in production with zero downtime - Proven ability to influence technical direction across teams without direct authority—you’ve written RFCs, set standards, and changed how an engineering organization thinks about database operations - Proficiency with cloud database services at scale (Azure Database for PostgreSQL, GCP Cloud SQL, or AWS RDS/Aurora) and infrastructure-as-code (Terraform, Pulumi) - Clear communication across audiences—you can present a database architecture decision to the VP of Engineering and explain a migration risk to a junior developer with equal clarity Bonus - Strong software engineering skills (Python, Go, or similar)—you build production-grade tooling and automation, not one-off scripts - Exposure to vector databases, embedding storage, or adjacent systems (Redis, Elasticsearch, Kafka) relevant to AI/ML workloads in regulated industries - Background building or leading a database engineering function from scratch — defining the team charter, hiring, and operating model COMPENSATION $190,720 - $350,000 DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-AN2 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Redwood City, CA, United States WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU Box has a world class security organization responsible for protecting our customer and employee data around the globe. We are looking for a Senior Enterprise AI Security Engineer to join our Enterprise Security team and own how Box adopts AI internally — safely, quickly, and at scale. This role pairs enterprise security architecture with hands-on engineering. You will assess the AI tools and agent workflows Boxers want to use, then convert each assessment into a control that holds for everyone who adopts something similar later. You do not need to have trained a model, but you do need working intuition for the failure modes: an agent handed more authority than its task requires, untrusted text arriving as instructions, or company data leaving quietly inside an API call. You will partner closely with IT, Infrastructure, Incident Response, Legal, Privacy, and the business functions piloting AI, shaping the technical direction of Box's secure AI adoption program. WHAT YOU'LL DO Core Mission Design, build, deploy, and maintain comprehensive security systems that allow Box's workforce use AI tools and agents productively without losing visibility, identity boundaries, or control of company data. Architect and operate the control plane for workforce AI: AI gateways, prompt and response logging, and egress controls across approved assistants and copilots/agents Extend identity and access management to agentic and non-human identities — scoping, credential lifecycle, delegation, OAuth grant review, and revocation for agents and connectors reaching into corporate SaaS Gate what internal agents can reach: an approval path for MCP servers and connectors, scoped permissions per tool, and isolated execution for anything that runs code Harden the AI-era endpoint and browser layer: enterprise browser policy, extension governance, AI-assisted developer tooling, and local agent runtimes Build the shared enforcement layer — policy engines, brokers, approval registries, internal libraries — that catches risky behavior in flight: injected instructions, attempts to talk around a restriction, tools used outside their intended purpose, sensitive data heading somewhere it should not, and agents behaving nothing like they did last week Lead security architecture reviews and threat modeling for AI vendors, AI features enabled inside existing SaaS platforms, and internal agent deployments, tracing where untrusted content, company data, and privileged credentials meet in each one Own the standards, reference architectures, and paved paths that define what approved AI usage concretely means at Box, and build reusable patterns Partner with IT, Infrastructure, Incident Response, Engineering, Legal, and Privacy to mature AI governance, including AI-specific response playbooks Automate through scripting, infrastructure-as-code, and orchestration instead of manual review queues, and bring AI-assisted investigation tooling to the security team itself Help raise the technical bar across the team through design and code review, mentoring and guidance Future Focus This role is for a security engineer who can meet today's adoption requests while building for fleets of agents acting on behalf of employees, delegated authority across systems of record, and corporate data flowing through models. Your work will directly shape how Box secures its people, protects customer data, and holds its position as a trusted leader in intelligent content management. WHO YOU ARE Box is an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box, while providing safe adoption patterns for the company. You are a security professional with: Bachelor's or Master's degree in computer science, information security, or a related field, or equivalent practical experience 6+ years in enterprise or corporate security engineering, security platform engineering, application or product security, or a combination — with meaningful recent time spent on AI or agentic systems Hands-on experience securing real AI deployments — enterprise assistants, internal agents and the tool ecosystems around them, grounded search or RAG over company data, or AI coding tools inside a developer environment A working mental model of how AI systems get abused and paired with the ability to analyze AI workflows to determine guardrails. Strong identity and access management fundamentals Experience with security automation in Python, Go, or a similar language, and a track record of building tooling, libraries, or platform controls Fluency in the emerging problems of this space: shadow AI, agentic and non-human identity, SaaS-to-SaaS integration risk, browser security, and data exfiltration paths Exceptional communication skills, with the ability to explain AI risk and its business impact to practitioners Proven ability to work independently with autonomy, manage ambiguity, and recommend secure but risk-profiled decisions Nice to have A track record of shipping internal security platforms Exposure to isolation and permissioning for autonomous workloads, or to AI red teaming and evaluation work BENEFITS Visit this webpage to check out all of our exciting healthcare benefits: https://join.collectivehealth.com/box For all other benefits, please check out: Box Benefits + Perks Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process. At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply! EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form . Reasonable accommodations may include scheduling adjustments, document dictation and beyond. Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here . For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here . NOTICE OF USE OF AI At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage here . #LI-Hybrid Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks . In accordance with OFCCP compliance, here is the Pay Transparency Provision . Chicago Pay Range $190,000 — $237,500 USD Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information , check out our benefits and perks . In accordance with OFCCP compliance, here is the Pay Transparency Provision . Redwood City Pay Range $211,000 — $263,000 USD

Location: Los Angeles, USA At Riot, our Audio Teams are dedicated to creating memorable and enduring sonic experiences for players. Sound is a vital element we use to imbue life into our games, cinematics, esports, albums, and various other projects. We are also continuously focused on elevating our team and techniques through experimentation and engaging with the games we are passionate about. As the Sr. Manager, Audio Direction on an unpublished R&D Product, you will be responsible for building the game’s audio direction and driving the vision through all aspects of audio including Voice, SFX, and Music. You will lean on your years of experience to help build some of the most iconic audio in the world of gaming. Your skills, artistic ear and understanding of audio principles and process will lead the way in audio creation. You will partner with the Creative Director and other craft leads as well as Product Owners, Designers, and Engineers to create globally-appealing content that inspires your team and delights players. You will report directly to the Art Director. Responsibilities: Create audio assets for highly iterative gameplay features using industry-standard methods and tools. Develop audio vision and strategy, ensuring all audio content for the product is delivered. Collaborate with product leadership to align audio around product mission and goals. Clearly define and communicate audio goals including how they align with product goals to direct reports, product leadership and others. Ensure your team has the appropriate process and pipelines in place for effective audio content delivery. Create and execute on a hiring plan to ensure the audio team has the appropriate staff and resources to accomplish product goals. Run weekly reviews, audio playtests, feedback consolidation, to create high-quality audio experiences that players appreciate. Define/manage milestones, schedule, priorities, and work output against audio vision and product goals/direction for multiple teams from pre-production onward. Manage 2-5 audio developers, including other managers/leads for performance and growth, through the use of PDP’s, recurring 1:1’s, and performance reviews. Work with narrative/voice over team to develop consistent quality and output of all in-game and linear voice over content. Use in-house engine tools and Wwise to implement assets directly into the game for characters, features and other systems. Manage outsource partners for quality control and workload overflow. Required Qualifications: 10+ years of industry experience working in game audio (SFX, VO, Music), including designing, mixing, implementing, mastering, and shipping audio 6+ years of professional experience directly working with audio middleware (i.e. Wwise, FMOD, Unreal Audio, etc). 5+ years of professional experience as a Lead Sound Designer 5+ years of proven experience managing and mentoring direct reports in the audio discipline Experience navigating products from prototype through late production and launch in sustainable approach Desired Qualifications: Professional experience working with various game engines from licensed to proprietary (Unity, Unreal, etc.) Expertise working in the holistic game audio process (sound design, voice-over, music, implementation, pipelines, technology, player experience, etc.). Knowledge of programming or scripting languages (Unreal Blueprint, C++, etc.) Strong sense of game design and gameplay Excellent communication, time-management, and organizational skills Comfortable and experienced with JIRA, and Perforce Ability to navigate product stakeholder, studio leadership, discipline and team feedback As a part of the application process, you may be expected to provide a portfolio or demo reel of your work and may be asked to complete an audio test. For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role! Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application. It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Location: British Columbia Workplace: remote ABOUT YOU We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews. Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role. If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you! ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets. Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com). Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure. During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence. Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates. Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio. Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis. Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management. Cover for the Operations Engineer role during absences, breaks, or surge incidents. Participate in weekend on-call rotation for major incidents. Qualifications & Skills: 6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems. Experience in the gaming industry is required. Payments or fintech industry experience is a plus. Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure. Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism. Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows. Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring. Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence. Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams. Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved. Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation. Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required. Nice to Have: Experience with customer/partner-facing incident communications and status page management. JIRA Service Management administration experience: workflows, SLA timers, automation rules, queues, and permissions. Familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs. Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus but not required. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play. Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration: For the Technical Service Operations Lead (TSO Lead), we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with the Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com. The listed range is specific to British Columbia and varies based on factors such as location and experience.