Location: Cape Town, South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
About the Company
Our client is a rapidly growing digital marketing agency specializing in
SEO and performance marketing
, helping businesses scale through data-driven organic growth strategies. They work with a diverse portfolio of international clients and are known for delivering measurable ROI and long-term growth outcomes.
Role Type: Full-time, On-site
Engagement: Independent Contractor
Location: Remote, Quarterly meet-ups in Cape Town
Job Summary
We are hiring a Sales Executive with proven experience in SEO or digital marketing sales. This is a high-impact role focused on driving new business through outbound sales.
This role is fully remote but requires candidates to be based in Cape Town for quarterly in-person team meetups and strategy sessions.
Key Responsibilities
Conduct outbound prospecting via cold calls, email, and LinkedIn to generate qualified leads
Identify and research target companies within key industries (e.g., SaaS, eCommerce, professional services)
Qualify inbound and outbound leads based on ICP criteria
Book discovery calls and product demos for Account Executives
Maintain accurate records of outreach and pipeline activity in CRM systems (e.g., HubSpot, Salesforce)
Collaborate with marketing and sales teams to refine messaging and campaigns
Consistently meet or exceed monthly KPIs (meetings booked, conversion rates, pipeline generated)
Requirements
Proven experience in cold outreach, lead generation, and appointment setting
Familiarity with digital marketing services (SEO, PPC, social media, content marketing)
Strong communication and persuasion skills in English (both written and verbal)
Experience using CRM tools such as HubSpot, Salesforce, or similar
Highly organized, self-motivated, and target-driven
Ability to work in a fast-paced, remote environment
Must be
based in Cape Town
(required for quarterly meetups)
Benefits
💰 Competitive salary: based on experience and performance
🌎 Flexible work environment
🚀 Work with a high-growth digital marketing agency serving global clients
📈 Clear career progression into Account Executive or Sales Manager roles
🤝 Structured onboarding, ongoing training, and sales enablement support
🛠 Access to premium sales tools, CRM systems, and prospecting platforms
Location: Pakistan
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, and tech platforms across SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing models, you are placed directly with a client as an in-house team member—giving you long-term stability, career growth, and meaningful impact.
Job Summary
We are hiring a driven and results-oriented
Sales Development Representative (SDR)
to join a high-performing remote sales team. This is an exciting opportunity for candidates looking for
remote sales jobs
where you’ll play a critical role in generating qualified leads, building sales pipelines, and driving revenue growth.
As an SDR, you’ll focus on outbound prospecting, engaging decision-makers, and booking high-quality meetings for Account Executives.
Key Responsibilities
Conduct outbound prospecting via cold calls, emails, and LinkedIn outreach
Identify and qualify potential leads based on ideal customer profiles
Book discovery calls and product demos for the sales team
Maintain accurate records in CRM systems (e.g., HubSpot, Salesforce)
Collaborate with marketing and sales teams to refine outreach strategies
Consistently meet or exceed weekly and monthly KPIs
Research target companies and personalize outreach messaging
Requirements
1–3+ years of experience in a
Sales Development Representative role
or similar outbound sales position
Proven experience in lead generation, cold outreach, and appointment setting
Strong communication and interpersonal skills
Familiarity with CRM tools like HubSpot, Salesforce, or similar
Experience selling SaaS, tech, or B2B services is highly preferred
Self-motivated with the ability to work independently in a remote environment
Strong organizational skills and attention to detail
Benefits
💸 Performance-based bonuses and commission structure
🌎 Fully remote role with flexible work environment
🚀 Direct placement with international clients (no outsourcing layer)
📈 Clear career progression into Account Executive or Sales Manager roles
🎯 Work with fast-growing startups and high-impact teams
🧠 Structured onboarding and ongoing training support
🧠 Ongoing training in outbound sales and European market strategies
Location: United States
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are hiring an experienced
Sales Development Representative (SDR)
to drive pipeline growth through strategic outbound outreach. In this fully remote SDR role, you’ll be responsible for engaging B2B prospects, generating new business opportunities, and booking high-quality meetings for clients across multiple industries.
You’ll be on the front lines of sales making calls, running outbound campaigns, and building relationships that turn prospects into real revenue opportunities. This role is ideal for someone with strong cold-calling experience, excellent English communication skills, and confidence engaging US and European markets.
Key Responsibilities
Make 100+ outbound cold calls to prospects in various industries
Follow proven scripts while personalizing conversations to engage leads
Qualify leads based on predefined criteria and book appointments for Account Executives
Manage and update lead information in the CRM (e.g., HubSpot, Salesforce)
Collaborate with sales leadership to optimize outreach strategies
Meet daily/weekly activity targets including call volume, conversions, and meetings booked
Continuously test scripts, subject lines, and cadences to improve conversion
Requirements
2+ years of experience in outbound sales or cold calling (B2B preferred)
Proven track record in
B2B lead generation and outbound cold calling
A stable internet connection and professional home setup
Comfortable making 100+ calls daily
Strong verbal communication and objection-handling skills in English
Results-driven, coachable, and highly organized
Experience with tools like CRMs, dialers, LinkedIn Sales Navigator, and email automation
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: South Africa; Mexico; Costa Rica; Colombia; Philippines; Dominican Republic
About Huzzle
At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
About the Company
Luxury short-term rental and hospitality company operating across the United States. They specialize in managing high-end vacation homes and delivering concierge-level guest experiences for both travelers and property owners.
With a strong operational foundation and an expanding portfolio in premium markets such as coastal California, Florida, and Arizona, the company is now scaling its internal team to support continued growth and operational excellence.
Job Type:
Full-time
Location:
Remote (Global)
Timezone:
US (Flexible)
Job Summary
We’re hiring a highly organized and proactive
Property Operations Manager (Hospitality)
to oversee the day-to-day operations of a growing portfolio of luxury vacation properties.
This role is ideal for someone who thrives in a fast-paced, entrepreneurial environment and takes full ownership of operational performance—from guest experience to vendor coordination and system optimization.
You’ll play a critical role in ensuring properties run smoothly, guests receive exceptional service, and operational systems continue to scale efficiently.
Key Responsibilities
Manage daily
operations across multiple short-term rental properties
Oversee cleaners, maintenance staff, and third-party vendors
Handle guest communication, ensuring rapid response times (
<5 minutes during active hours
)
Resolve guest issues efficiently while maintaining a high standard of service
Coordinate property turnovers, inspections, and readiness
Develop, document, and improve SOPs and operational systems
Monitor and optimize operational KPIs including guest satisfaction (
target: 4.8+ rating
)
Identify inefficiencies and implement scalable solutions
Ensure all properties remain fully operational and guest-ready at all times
Requirements
Must-Have:
Proven experience in
short-term rental, hospitality, or property management operations
Strong written and verbal communication skills
Ability to problem-solve under pressure in real-time situations
Highly organized with strong attention to detail
Self-starter with the ability to take full ownership of responsibilities
Nice-to-Have:
Experience managing multiple properties simultaneously
Familiarity with tools like
Guesty, PriceLabs, Slack, Notion, Asana, Google Workspace
Experience building SOPs and operational systems
Understanding of revenue management and dynamic pricing
Benefits
💻 Fully Remote: Work from anywhere in South Africa, Philippines, Pakistan, Mexico or Colombia with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Competitive salary
Location: Poland; Ukraine; Romania; Argentina; Portugal; Colombia
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms across industries such as SaaS, MarTech, FinTech, and EdTech.
Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. This means you work closely with internal teams, contribute to meaningful projects, and have real opportunities for career growth.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is an AI-first GTM (Go-To-Market) systems company founded by experienced revenue leaders. They build end-to-end automated revenue engines that transform market signals into qualified pipeline using AI agents, workflow automation, and scalable data infrastructure.
Their stack combines tools like workflow automation platforms, enrichment systems, CRM integrations, and custom AI agent orchestration layers—serving high-growth companies scaling from $1M to $100M+ ARR.
Job Summary
We’re hiring a
Head of Engineering, GTM Systems
to lead the transition from no-code automation to
Claude Code-powered AI agent architecture
.
This role is for a
hands-on builder
who has deep experience in
Clay-based GTM systems
and is now building scalable, production-grade systems using
Claude Code and modern programming languages
.
You will own the infrastructure that powers revenue generation—designing intelligent systems that scale across clients and evolve with real-time signals.
Key Responsibilities
AI Agent Architecture & Engineering
Design and build AI-powered GTM systems—from signal detection and enrichment to campaign orchestration and response handling
Develop scalable backend systems using Python, JavaScript, or TypeScript
Architect integrations across CRMs, APIs, data sources, and outreach platforms
Build reusable agent frameworks, templates, and SDK-like components for rapid deployment
Team Leadership & Engineering Culture
Lead and scale a distributed team of engineers (including offshore talent)
Establish best practices for version control, testing, documentation, and deployment
Mentor automation-focused engineers into AI-agent and software engineering roles
Own hiring, onboarding, and performance management
Platform Development & Innovation
Drive the shift from no-code workflows to code-first AI systems
Evaluate emerging AI tools, LLM capabilities, and automation frameworks
Contribute to internal AI tooling and reusable automation libraries
Prototype and validate new automation opportunities quickly
Systems Reliability & Performance
Ensure system reliability through monitoring, logging, and error handling
Optimize infrastructure for cost, performance, and scalability
Build observability systems to proactively detect and resolve issues
Requirements
Must-Have Experience
Proven experience building
GTM automation systems in production
(e.g., enrichment workflows, API integrations, CRM automation)
Strong understanding of
data pipelines, webhooks, and multi-step automation logic
Hands-on coding experience in
Python, JavaScript, or TypeScript
Experience working with
AI/LLM-powered systems
(prompt design, chaining, context handling)
Deep understanding of
outbound sales workflows and revenue operations
Experience leading or mentoring engineers or technical teams
Preferred Qualifications
Production-level engineering experience with scalable systems
Background in
agencies, consultancies, or multi-client environments
Familiarity with
DevOps practices (CI/CD, monitoring, cloud infrastructure)
Active participation
in automation, AI, or GTM engineering communities
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Belgrade
Workplace: onsite
About Unlimit
Unlimit is a global fintech ecosystem built to eliminate financial borders holding businesses back. The company provides the extensive infrastructure needed to scale globally, integrating payment processing, multi-currency business accounts, BaaS and crypto gateways into a single, intelligent platform.
Across 17 offices globally, Unlimit bridges hyper-local expertise with a high-capacity financial network, giving companies the agility to expand across regions with operational confidence and speed. Driving the evolution of payments, Unlimit is transforming its infrastructure from human-operated fintech into AI-native financial infrastructure — where APIs are consumed by machines, integrations are negotiated by agents, and systems evolve continuously through intelligent automation. Our next users are not only humans. They are AI agents acting on behalf of humans and businesses.
Unlimit serves more than the needs of businesses today; we are building the nervous system for a borderless global economy.
Responsibilities:
Be the First Responder:
Serve as the primary point of contact for all incoming IT support requests via our ticketing system, email, chat channels, or walk-ups, for all our employees.
Triage & Troubleshoot:
Diagnose and resolve hardware, software, and basic network issues. Know when to fix it on the spot and when to escalate complex issues to the Tier 2/System Administration team.
Manage the User Lifecycle:
Execute onboarding and offboarding processes. Create accounts in Active Directory/Google Workspace/MFA, configure workstations, and set up secure access.
Deploy & Maintain Hardware:
Prepare, image, and deploy both
Windows
and
Apple-based
devices. Help procure and maintain office tech, including monitors, docking stations, conference room AV equipment, office cable management.
Support Equipment Procurement:
Help with local hardware/software vendor communication, coordination and procurement.
Office Access:
Maintain and support our office access systems used by employees and visitors.
Server Room:
Help maintain our local and relatively basic server room, including the systems which reside there.
Educate, Document & Automate:
Write clear, simple "How-To" guides for our internal knowledge base to help users solve common problems on their own. Support the automation process for recurring tasks.
Relevant experience
The Essentials:
3+ years of experience
in an IT Helpdesk or customer-facing technical support role.
Customer-First Mindset:
You possess excellent communication skills, and the patience to explain technical concepts to non-technical staff.
Core Tech Experience:
Strong hands-on experience troubleshooting and administration of
Windows, MacOS, Google suite, MS Office
and related tools. Experience with AI-assisted automation.
Admin Basics:
Familiarity with user, group and policies management in
Active Directory
and
Google Admin
console.
Hardware Fundamentals:
A strong understanding of laptop hardware, peripherals, and basic network concepts (Wi-Fi, VPNs, IP addresses).
Bonus Points:
Experience with working in as well as administration of IT Service Management tools like ManageEngine and Atlassian Jira.
Basic familiarity with running PowerShell commands and scripting.
Experience supporting Google Workspace (Gmail, Drive) in a corporate setting.
Familiarity and basic understanding of ITIL
Relevant IT certifications.
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Location: Remote
PrimeXBT is a Top10 financial services provider offering a wide range of multi-asset trading products, including cryptocurrencies and CFDs. Our proprietary trading platform and integration with MetaTrader 5 (MT5) provide our clients with a robust and versatile trading experience. We are committed to expanding our footprint and are seeking a highly motivated
Partner Acquisition Manager (English language)
to lead this effort.
About the Role
We’re looking for a
Partner Acquisition Manager
to help scale our global partner ecosystem.
In this role, you’ll be responsible for
finding, onboarding, and activating high-quality partners
who bring new traders to the platform. You’ll own the journey from first contact through activation, working closely with partners to launch campaigns and reach performance milestones.
This is a
hands-on, performance-driven role
with a clear impact on growth.
What You’ll Do
Partner Sourcing & Outreach
Identify and source potential partners (influencers, educators, communities, agencies)
Prospect via LinkedIn, Telegram, YouTube, Instagram, events, and local networks
Run structured, personalized outreach across email, messaging apps, and calls
Qualification & Deal Management
Assess partner quality, audience relevance, and growth potential
Conduct discovery calls to understand goals and promotion strategies
Present partnership models (revenue share, custom deals where applicable)
Negotiate terms and agree on short-term performance goals
Onboarding & Activation
Onboard partners into tracking and partner systems
Educate partners on tools, tiers, and best practices
Support partners in launching their first campaigns
Monitor performance and help optimize towards activation
Performance Ownership
Drive partners to reach
Active status (5+ first-time deposits)
Maintain accurate CRM records and follow-up discipline
Handover activated partners to Business Development Managers with full context
What Success Looks Like
You consistently activate
new high-quality partners
Partners launch campaigns quickly and effectively
You manage a clean, predictable pipeline
Partners trust you and stay engaged through activation
What We’re Looking For
Required
Experience in partnerships, sales, affiliate marketing, or business development within Trading industry.
Strong communication and negotiation skills
Comfort working with targets and KPIs
Organized, proactive, and follow-up driven
Experience using CRMs and digital tools
Nice to Have
Experience in crypto, fintech, trading, or online platforms
Familiarity with influencer or affiliate ecosystems
Experience working with global partners
Why Join Us
High-impact role tied directly to growth
Clear KPIs and ownership
Exposure to global markets and partners
Opportunity to grow into senior partnership or leadership roles
Location: Remote
PrimeXBT is a Top10 financial services provider offering a wide range of multi-asset trading products, including cryptocurrencies and CFDs. Our proprietary trading platform and integration with MetaTrader 5 (MT5) provide our clients with a robust and versatile trading experience. We are committed to expanding our footprint and are seeking a highly motivated
Partner Acquisition Manager (Urdu language)
to lead this effort.
About the Role
We’re looking for a
Partner Acquisition Manager (PAM URDU language)
to help scale our global partner ecosystem.
In this role, you’ll be responsible for
finding, onboarding, and activating high-quality partners
who bring new traders to the platform. You’ll own the journey from first contact through activation, working closely with partners to launch campaigns and reach performance milestones.
This is a
hands-on, performance-driven role
with a clear impact on growth.
What You’ll Do
Partner Sourcing & Outreach
Identify and source potential partners (influencers, educators, communities, agencies)
Prospect via LinkedIn, Telegram, YouTube, Instagram, events, and local networks
Run structured, personalized outreach across email, messaging apps, and calls
Qualification & Deal Management
Assess partner quality, audience relevance, and growth potential
Conduct discovery calls to understand goals and promotion strategies
Present partnership models (revenue share, custom deals where applicable)
Negotiate terms and agree on short-term performance goals
Onboarding & Activation
Onboard partners into tracking and partner systems
Educate partners on tools, tiers, and best practices
Support partners in launching their first campaigns
Monitor performance and help optimize towards activation
Performance Ownership
Drive partners to reach
Active status (5+ first-time deposits)
Maintain accurate CRM records and follow-up discipline
Handover activated partners to Business Development Managers with full context
What Success Looks Like
You consistently activate
new high-quality partners
Partners launch campaigns quickly and effectively
You manage a clean, predictable pipeline
Partners trust you and stay engaged through activation
What We’re Looking For
Required
Experience in partnerships, sales, affiliate marketing, or business development within Trading industry.
Strong communication and negotiation skills
Comfort working with targets and KPIs
Organized, proactive, and follow-up driven
Experience using CRMs and digital tools
Nice to Have
Experience in crypto, fintech, trading, or online platforms
Familiarity with influencer or affiliate ecosystems
Experience working with global partners
Why Join Us
High-impact role tied directly to growth
Clear KPIs and ownership
Exposure to global markets and partners
Opportunity to grow into senior partnership or leadership roles
Location: Tokyo, Japan
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Tokyo, Japan
About the Role
Japan's digital-native ecosystem — companies born in the cloud, engineering-led, and scaling globally — represents one of the fastest-growing segments in our market. We are building a dedicated Digital Native Business (DNB) sales motion to serve these accounts: companies like leading marketplace platforms, fintech innovators, gaming studios, SaaS providers, and AI-native startups that think API-first and ship continuously.
You will lead a team of Account Executives focused exclusively on digital-native accounts in Japan, coaching them to win deals at companies.
The ideal candidate is a player-coach and builder: someone who has personally hunted and won digital-native logos, and who can attract, hire, and develop a team of self-sourcing hunters to do the same. You will operate at the intersection of Japanese B2B culture and a fast-moving global HQ, advocating for your team and your customers with equal intensity.
This role reports to the Head of Territory Sales, Japan.
Responsibilities
Build the DNB team from the ground up: own recruiting, hiring, onboarding, and ramping a team of Account Executives dedicated to digital-native accounts.
Meet or exceed quarterly and annual team revenue targets through a self-sourced, hunting-led pipeline motion.
Player-coach: personally open doors at strategic accounts, model consultative and technical selling, and close alongside your AEs when needed.
Define and iterate the DNB sales playbook
Coach technical and consultative selling: train AEs to engage technical buyers (SRE, Platform Engineering, Security, CTO) with credibility.
Install pipeline and forecast discipline: implement and enforce a methodology (e.g., MEDDPICC) across the team to ensure accurate forecasting and deal progression.
Partner cross-functionally: work closely with Solution Engineering, Product, Customer Success, Marketing, and BDR to align GTM motions for digital-native accounts.
Manage contract negotiations and Salesforce reporting.
Required Qualifications
You have built or scaled a sales team or segment from scratch with direct experience selling to digital-native, engineering-led, or cloud-native companies.
Player-Coach, you can prospect, run a technical discovery, and close — not just manage from the sidelines.
Proven track record of attracting, hiring, and developing top sales talent, especially hunters.
Working-level English to collaborate with and advocate to global HQ.
Pipeline and forecast experience driving deal qualification methodology (MEDDPICC or equivalent) across a team.
Coaching technical selling: Ability to train reps on selling to technical personas (SRE / Platform / Security / CTO) and navigating "build vs. buy" objections.
Desirable Skills, Knowledge, and Experience
Sold to or managed a team selling to Japanese digital natives at an edge, CDN, security, cloud, or infrastructure SaaS vendor
Technical appreciation of infrastructure, security, CDN, observability, or developer platforms
Experience building or scaling a Japan sales team at a high-growth technology company
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Colombia; Argentina; Mexico; Honduras; Costa Rica; Brazil
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include high-growth startups, digital agencies, and established tech companies across SaaS, eCommerce, FinTech, and MarTech industries.
Unlike traditional outsourcing, you’ll be placed directly with a client as an in-house team member—giving you long-term career growth, ownership, and impact.
About the Company
This opportunity is with a high-performance digital marketing agency specializing in data-driven growth strategies across paid media channels. The team works with a diverse portfolio of eCommerce and lead-generation clients, focusing on delivering measurable ROI through advanced campaign execution, analytics, and creative strategy.
Job Summary
We are seeking a
Senior PPC Manager
with deep expertise in Google Ads and paid social platforms, who can own performance across multiple client accounts. This role requires a
strategic thinker and strong copywriter
—someone who can craft high-performing ad copy within full campaign structures and consistently deliver against CPA, ROAS, and conversion goals.
You’ll be responsible not just for execution, but for
end-to-end campaign strategy
, including messaging, testing frameworks, and performance optimization.
Key Responsibilities
Build, manage, and scale high-performing campaigns across
Google Ads (Search, Display, Performance Max)
and
Meta Ads
Write
compelling, conversion-focused ad copy
tailored to different audience segments and funnel stages
Develop complete ad sets that demonstrate
clear strategic thinking and structured messaging
Own daily campaign performance and optimize toward
CPA, ROAS, and conversion targets
Analyze campaign data to identify trends, insights, and growth opportunities
Create and maintain performance dashboards using tools like
AgencyAnalytics
and
Looker Studio
Collaborate with account managers and creative teams to align on strategy and execution
Present performance reports, insights, and recommendations directly to clients
Manage multiple accounts in a fast-paced, agency-style environment
Requirements
4+ years of PPC experience in a digital marketing agency (non-negotiable)
Strong portfolio demonstrating
high-quality ad copywriting within full campaign structures
Proven experience as a
Senior PPC Manager
handling multiple client accounts
Advanced expertise in
Google Ads
, including Search, Display, and Performance Max
Demonstrated success across both
eCommerce and lead-generation campaigns
Deep understanding of
campaign strategy, audience targeting, and funnel optimization
High proficiency in analytics and reporting—comfortable working with performance data
Experience with tools such as
AgencyAnalytics, Looker Studio, CallRail, Microsoft Clarity, Opteo, and SEMrush
Strong communication skills with the ability to confidently present to clients
Highly organized and able to thrive in a
fast-paced, performance-driven environment
Benefits
🌎 Fully remote role with flexible working environment
🚀 Work with high-growth global companies managing significant ad spend
📈 Clear progression into
Head of Growth / Performance Marketing Lead
roles
🎯 Performance-based bonuses tied to revenue and campaign success
🧠 Access to advanced tools, training, and experimentation budgets
🤝 Long-term, stable opportunity with direct client integration
Location: Argentina; Canada; United Kingdom; Poland; Estonia; Romania
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms across industries such as SaaS, MarTech, FinTech, and EdTech.
Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. This means you work closely with internal teams, contribute to meaningful projects, and have real opportunities for career growth.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is an AI-first GTM (Go-To-Market) systems company founded by experienced revenue leaders. They build end-to-end automated revenue engines that transform market signals into qualified pipeline using AI agents, workflow automation, and scalable data infrastructure.
Their stack combines tools like workflow automation platforms, enrichment systems, CRM integrations, and custom AI agent orchestration layers—serving high-growth companies scaling from $1M to $100M+ ARR.
Job Summary
We are hiring a
Head of Engineering, GTM Systems
to lead the transition from no-code automation to
AI-agent-driven, code-first infrastructure
.
This role is ideal for a builder who started in automation (e.g., workflow tools, enrichment pipelines, API integrations) and is now evolving into full-scale engineering—designing scalable systems, writing production code, and leading technical teams.
You will own the architecture powering revenue operations, build intelligent agent systems, and lead a team of engineers delivering high-impact GTM infrastructure across multiple client environments.
Key Responsibilities
AI Agent Architecture & Engineering
Design and build AI-powered GTM systems—from signal detection and enrichment to campaign orchestration and response handling
Develop scalable backend systems using Python, JavaScript, or TypeScript
Architect integrations across CRMs, APIs, data sources, and outreach platforms
Build reusable agent frameworks, templates, and SDK-like components for rapid deployment
Team Leadership & Engineering Culture
Lead and scale a distributed team of engineers (including offshore talent)
Establish best practices for version control, testing, documentation, and deployment
Mentor automation-focused engineers into AI-agent and software engineering roles
Own hiring, onboarding, and performance management
Platform Development & Innovation
Drive the shift from no-code workflows to code-first AI systems
Evaluate emerging AI tools, LLM capabilities, and automation frameworks
Contribute to internal AI tooling and reusable automation libraries
Prototype and validate new automation opportunities quickly
Systems Reliability & Performance
Ensure system reliability through monitoring, logging, and error handling
Optimize infrastructure for cost, performance, and scalability
Build observability systems to proactively detect and resolve issues
Requirements
Must-Have Experience
Proven experience building
GTM automation systems in production
(e.g., enrichment workflows, API integrations, CRM automation)
Strong understanding of
data pipelines, webhooks, and multi-step automation logic
Hands-on coding experience in
Python, JavaScript, or TypeScript
Experience working with
AI/LLM-powered systems
(prompt design, chaining, context handling)
Deep understanding of
outbound sales workflows and revenue operations
Experience leading or mentoring engineers or technical teams
Preferred Qualifications
Production-level engineering experience with scalable systems
Background in
agencies, consultancies, or multi-client environments
Familiarity with
DevOps practices (CI/CD, monitoring, cloud infrastructure)
Active participation
in automation, AI, or GTM engineering communities
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: United States
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a fast-growing, technology-driven staffing platform transforming how businesses recruit and manage talent. By leveraging AI-powered matching, credential verification, and a seamless mobile-first experience, the company enables organizations to access high-quality candidates quickly and efficiently. Their platform supports modern workforce solutions including flexible staffing, digital onboarding, and integrated payroll systems.
Job Summary
We are hiring a
Sales Development Representative (SDR)
for a remote sales job focused on outbound prospecting within the staffing and recruitment industry. This role is ideal for a high-energy, results-driven professional with experience selling into HR, staffing, or recruitment companies.
You will play a critical role in driving pipeline growth by booking qualified meetings for senior sales executives through high-volume outbound calling and strategic prospect engagement.
Key Responsibilities
Conduct
100–120 outbound cold calls daily
, targeting HR leaders, staffing firms, and recruitment agencies
Schedule
10–15 qualified sales appointments per week
Maintain accurate and up-to-date records in CRM systems (Pipedrive)
Research prospects using tools like ZoomInfo to identify high-value leads
Collaborate with senior sales executives to ensure smooth handoff of qualified opportunities
Support additional sales-related tasks as needed
Requirements
Based in the us East Coast only - occasional travel
Proven experience in
selling staffing or recruitment services (must-have)
Demonstrated success in
appointment setting that contributed to revenue growth
Strong communication skills with a professional phone presence
Experience with high-volume outbound sales (cold calling)
Ability to work independently in a remote environment
Proficiency in English (business-level fluency required)
Familiarity with CRM systems (Pipedrive preferred) and sales tools (ZoomInfo, Microsoft 365)
Strong attention to detail and organizational skills
Nice-to-Haves
B2B telemarketing or outbound sales experience
Experience engaging with executives and decision-makers
Background in SaaS, HRTech, or workforce solutions
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
О ПРОЕКТЕ — 10ARX
Мы строим 10arx — AI-нативный торговый терминал для рынков предсказаний. Это не просто «интерфейс», это edge для трейдера. Мы объединяем графики, ончейн-данные и AI-инсайты в единую экосистему. Мы на ранней стадии, движемся быстро и ищем того, кто станет «продуктовым сердцем» проекта.
ВАША РОЛЬ
Это позиция уровня Co-Founder. Вы построите роадмап с нуля, работая напрямую с фаундером. Ваша задача — превращать боль трейдеров в фичи, за которые платят и к которым возвращаются.
ЧТО ПРЕДСТОИТ ДЕЛАТЬ?
— Strategy: Владеть продуктовым видением и роадмапом 10arx целиком.
— User Focus: Жить в чатах трейдеров, понимать их workflow и edge, превращая это в спеки.
— Hard Prioritization: Решать, что мы строим сейчас, а что «убиваем» и почему.
— Hands-on: Писать детальные спеки, ревьюить флоу и участвовать в ежедневном шиппинге.
— Metrics: Выстраивать систему Retention, Activation и Revenue Impact с нуля.
— Market Gaps: Находить возможности, которые конкуренты еще не заметили.
КТО НАШ ИДЕАЛЬНЫЙ КАНДИДАТ?
— Trader at Heart: Вы сами торгуете на Polymarket/Kalshi или одержимы этим. Вы понимаете, где теряются деньги и что реально мешает в моменте.
— Experience: 5+ лет в Product Management (Crypto / Fintech / Trading / AI).
— Founder Mindset: Опыт запуска продуктов с 0 на стадиях Seed / Pre-seed.
— Growth & AI: Вы прототипируете сами с помощью AI (Claude/ChatGPT), думаете воронками и retention-когортами.
— Ownership: Вы не ждете задач, а сами видите проблему и доводите ее до результата.
ПОЧЕМУ ЭТО КРУТО?
— Status: Входите в Founding Team на ранней стадии.
— Impact: Прямое влияние на продукт в недообслуженной, но взрывной нише.
— Freedom: Полная удаленка, минимум бюрократии и максимум «vibe-coding» культуры.
— Upside: Конкурентный фикс + доля от выручки (rev share).
УдалённоleadMarket Gaps: Находить возможности, которые конкуренты еще не заметили
Location: Poland; Romania; Czechia; Philippines; South Africa; Portugal
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Part-time to start (20 hours)
Engagement: Independent Contractor
About the Company
Our client is a fast-growing digital marketing agency based in the U.S., specializing in building high-performing websites and marketing campaigns for Home Services and Healthcare companies. Their mission is simple: create visually compelling websites that drive measurable business results.
Job Summary
We are hiring an experienced
Webflow Designer
with strong expertise in
Figma, UX/UI design, and Webflow development
. This is a hands-on role where you will design and build conversion-focused websites from scratch, create marketing assets, and develop scalable design systems.
This role is ideal for someone who combines
creative design thinking with technical Webflow execution
, and thrives in a fast-paced, performance-driven environment.
Key Responsibilities
Design and build fully responsive websites from scratch using
Webflow
Create high-fidelity
wireframes, prototypes, and UI designs in Figma
Develop landing pages, ad creatives, email newsletters, and social media graphics
Build and maintain scalable
UX design systems
(component libraries, style guides, brand systems)
Collaborate with account managers to understand client goals and deliver projects on time
Implement and maintain
Client-First or Relume
naming conventions in
Webflow
Ensure all designs meet high standards for responsiveness, usability, and conversion performance
Requirements
3+ years of experience in
Webflow design and development
Advanced proficiency in
Figma
(wireframing, prototyping, design systems)
Strong expertise in
Webflow CMS, animations, and responsive design
Proven experience building
scalable design systems
(component libraries, style guides, brand systems)
Solid understanding of
design fundamentals
(typography, layout, spacing, color theory, visual hierarchy)
Experience creating
digital marketing assets
(ads, emails, social graphics)
Strong English communication skills (written and verbal)
Ability to work
U.S. Central Time
Nice-to-Haves
Basic knowledge of HTML/CSS
Advanced Webflow animations and interactions
CRO (Conversion Rate Optimization) or A/B testing experience
Experience working with Home Services or Healthcare brands
Benefits
💰 Competitive monthly salary based on experience starting from $700 USD - $2000
🌎
Fully Remote:
Work from anywhere with flexible hours and US overlap
🚀 Work with a fast-growing, design-forward travel-tech company
🧪 Be part of an agile team using modern design tooling and weekly sprint cycles
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
Location: South Africa; Romania; Serbia; Bulgaria; Hungary; Bosnia and Herzegovina
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include high-growth startups, digital agencies, and innovative product-led companies across industries such as SaaS, FinTech, eCommerce, AI, and EdTech. Unlike traditional outsourcing models, you’ll be placed directly with a client as a valued, long-term member of their team.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a Senior Product Designer with 5+ years of experience in UI/UX and product design to lead the creation of user-centric digital products. This is a remote product design role where you will own the full design lifecycle—from discovery and research to high-fidelity design and iteration.
You will collaborate closely with product managers, engineers, and stakeholders to deliver seamless, impactful user experiences that drive engagement and business outcomes.
Key Responsibilities
Lead end-to-end product design processes: user research, wireframing, prototyping, and UI design
Define user flows, journey maps, and interaction patterns for web and mobile applications
Design high-fidelity interfaces that align with brand and usability best practices
Conduct usability testing and leverage data to inform design decisions
Collaborate cross-functionally with product, engineering, and marketing teams
Build, maintain, and evolve design systems and component libraries
Ensure designs are responsive, accessible, and scalable
Present design concepts and rationale clearly to stakeholders
Requirements
5+ years of experience in Product Design, UI/UX Design, or Interaction Design
Strong portfolio demonstrating end-to-end product design work
Proficiency in tools such as Figma, Sketch, Adobe XD, or similar
Solid understanding of user-centered design principles and UX best practices
Experience with design systems and scalable UI frameworks
Familiarity with data-driven design and experimentation (A/B testing)
Basic understanding of front-end technologies (HTML, CSS, JavaScript) is a plus
Strong problem-solving, communication, and collaboration skills
Experience working in remote, cross-functional teams
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Baku
Workplace: remote
ABOUT YOU
We are looking for an Operations Engineer who is technically curious, detail-oriented, a strong communicator, and proactive to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to monitor and investigate production issues across a global platform, help improve how we detect and respond to incidents, analyze trends and patterns in production data, and contribute to better communication with partners and stakeholders during incidents.
Strong troubleshooting skills, observability platform experience, and scripting ability are essential, along with experience in SRE, DevOps, production operations, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — when writing incident updates, shift handoffs, and status page communications will be key to your success in this role.
If you're passionate about keeping critical systems running and continuously improving operational processes and love being the first to spot issues and the one who drives them to resolution for game developers and players worldwide, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Serve as the primary dashboard monitor during your shift — continuously watch the GTO Operational Dashboard in Datadog, detect anomalies by correlating signals across APM, logs, metrics, synthetic tests, and Real User Monitoring, and determine whether alerts warrant an incident ticket or can be resolved through immediate investigation.
Triage and investigate production incidents — create incident tickets in JIRA Service Management, perform initial technical investigation using Datadog (traces, logs, infrastructure and application metrics), determine blast radius and likely root cause domain, and route to the correct team (Product SRE, Infrastructure SRE, or Engineering) using the smart routing model.
Own lower-severity incidents end-to-end from detection through resolution — diagnose, execute runbook procedures, and resolve without escalation where possible. Escalate promptly when an incident is unresolved within defined thresholds or requires a code-level fix.
Support the TSO Lead during major incidents as the technical right hand in the war room — surface real-time data (error rates, impact scope, deployment history, related alerts), maintain the incident ticket with live timeline entries and linked evidence, and execute mitigation actions as directed.
Draft incident communications under TSO Lead direction, including internal Slack updates, stakeholder notifications, and customer-facing status page updates (status.xsolla.com). Support clear, timely communication throughout the incident lifecycle.
During non-incident periods, analyze incident trends, recurring issues, and production bugs — compile data from Datadog, JIRA, and Slack, identify patterns, and contribute findings to regular reports for product and engineering teams.
Compile incident timelines and draft initial PIR documents for Post-Incident Review preparation. Track PIR action items post-session and flag overdue items to the TSO Lead.
Build and maintain operational automation (alert enrichment scripts, incident templates, Slack workflows, dashboard widgets) and contribute to runbook development — documenting new resolution procedures so they can be repeated by any Operations Engineer on any shift.
Conduct structured shift handoffs covering active incidents, at-risk services, upcoming deployments, and follow-up items. Participate in knowledge transfer sessions with SREs to continuously expand independent resolution capability.
Cover for the TSO Lead during vacations, absences, or emergencies — including severity classification, escalation decisions, stakeholder communications, and basic Incident Commander functions.
Publish health reports of critical apps periodically.
Qualifications and Skills
4+ years of experience in SRE, DevOps, production operations, NOC, or technical operations in a high-availability environment. Experience with platforms that handle payments, e-commerce, SaaS, or gaming workloads is preferred.
Strong troubleshooting and investigation skills — ability to take an alert or user-reported symptom and methodically trace it through the stack: application logs, APM traces, infrastructure metrics, database queries, and network paths.
Hands-on experience with Datadog (or equivalent observability platform: Grafana, Splunk, New Relic, Elastic) — navigating APM, building log queries, reading infrastructure dashboards, interpreting SLO burn rates, and configuring monitors and alerts.
Proficiency in at least one scripting language: Python, Go, or Bash. You will write automation scripts, build operational tooling, and work with APIs.
Clear written and verbal communication skills in English — ability to write incident tickets, investigation notes, Slack updates, shift handoff reports, status page communications, and PIR drafts that are clear, concise, and useful to both technical and non-technical audiences.
Working knowledge of Kubernetes and cloud infrastructure (GCP preferred, AWS/Azure acceptable) — understanding of pods, deployments, services, ingress, node health, and how to investigate Kubernetes-related production issues.
Understanding of SLOs, error budgets, and burn-rate alerting — knowing what a multi-window burn-rate alert means, how error budgets deplete, and how SLO breaches translate into incident severity.
Experience with incident management tooling: JIRA or JIRA Service Management, PagerDuty or OpsGenie, Slack, and Confluence.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive monitoring, or automated remediation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) is required.
Nice to Have
Experience in the gaming, payments, or fintech industry — particularly environments where transaction processing, checkout flows, or player-facing services must meet strict uptime requirements.
Familiarity with Datadog Service Catalog, synthetic monitoring, and RUM; exposure to database operations (MySQL, PostgreSQL, Redis, Kafka); and experience with CI/CD pipelines and deployment tooling (GitLab CI, ArgoCD, Helm).
JIRA Service Management administration experience (workflows, automation rules, SLA timers) or ITIL Foundation certification — practical experience matters more than credentials.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
For more vacancies: Careers | Xsolla
Location: Baku
Workplace: remote
We are looking for a Technical Service Operations Lead (TSO Lead) who is operationally driven, collaborative, analytical, and a strong communicator to join our Global Technical Operations (GTO) team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to help coordinate incident response alongside cross-functional teams, identify trends and patterns in production issues, improve how we communicate with partners during incidents, and drive continuous improvement through post-incident reviews.
Strong incident management experience, ITIL knowledge, and observability/monitoring expertise are essential, along with experience in technical operations, SRE, or NOC environments supporting high-availability platforms (payments, e-commerce, SaaS, or gaming). The ability to communicate clearly and effectively in English — both written and verbal — across technical and executive audiences will be key to your success in this role.
If you're passionate about driving operational excellence and platform reliability at scale and love ensuring the reliability and uptime of commerce and payment solutions that game developers and players depend on, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Own all incident communications: draft and send clear, timely updates to senior leadership, Customer Success, and partner/customer contacts throughout the incident lifecycle, and manage customer-facing status page updates (status.xsolla.com).
Facilitate blameless Post-Incident Reviews (PIRs) for major incidents — leading root cause identification, assigning corrective actions with clear owners and deadlines, and tracking them to closure.
During non-incident periods, proactively analyze incident trends, recurring issues, and production bugs — identify patterns, create Problem tickets, and report findings and recommendations to product and engineering teams on a regular cadence.
Enforce the incident management framework across the organization, including the severity model, priority matrix, SLA targets, escalation procedures, and deployment readiness gates.
Oversee and mentor the Operations Engineer on your shift — coaching on triage, investigation, runbook execution, and documentation quality while conducting regular knowledge transfer sessions to build depth across the service portfolio.
Produce shift handoff reports and deliver regular operational reporting: incident trends, KPI performance (MTTD, MTTA, MTTR), SLA adherence, proactive detection rate, and repeat incident analysis.
Audit service catalogue completeness on a regular cadence and govern JIRA Service Management workflows for incident, PIR, and problem management.
Cover for the Operations Engineer role during vacations, absences, breaks, or surge incidents — including monitoring, triage, ticket creation, and runbook execution. Participate in weekend on-call rotation for major incidents.
Qualifications and Skills
6+ years of experience in incident management, SRE, NOC leadership, or technical operations in a production environment supporting high-availability, high-transaction systems (payments, e-commerce, SaaS, or gaming platforms preferred).
Proven incident management experience — coordinating multi-team response, making real-time escalation decisions, and communicating with executive stakeholders under pressure.
Excellent written and verbal communication skills in English — ability to draft clear, concise executive updates at 3 AM under pressure, facilitate blameless PIRs, present operational metrics to senior leadership, and communicate incident status to customers and partners with clarity and professionalism.
Strong ITIL foundation — understanding of incident, problem, and change management lifecycles with practical experience implementing or operating ITIL-aligned workflows.
Technical depth across the observability stack — ability to read and interpret logs, traces, and metrics in Datadog (or equivalent: Grafana, Splunk, New Relic). Understanding of APM, SLOs, error budgets, burn-rate alerting, and synthetic monitoring.
Hands-on experience with incident tooling: Datadog, PagerDuty or OpsGenie, JIRA or JIRA Service Management, Slack, and Confluence.
Analytical mindset — ability to identify trends, patterns, and recurring issues from incident data and translate them into actionable recommendations for product and engineering teams.
Experience with SLA/SLO-driven operations where MTTD, MTTA, and MTTR are measured, reported, and improved.
Experience with or strong interest in AI/ML-assisted operations: anomaly detection, alert correlation, predictive alerting, automated remediation, or self-healing automation.
Comfort with 24x7 shift-based operations as part of a follow-the-sun model with handoff overlaps. Weekend on-call (rotating) for critical severities is required.
Nice to Have
Experience in the gaming, payments, or fintech industry, and with customer/partner-facing incident communications and status page management.
JIRA Service Management administration experience (workflows, SLA timers, automation rules) and familiarity with Datadog Service Catalog, scorecards, and SLOs — especially burn-rate alerts and multi-window SLOs.
Experience building an operations function from scratch — defining processes, writing runbooks, establishing governance cadences. Background in Kubernetes, cloud infrastructure (GCP preferred), microservices architecture, or distributed systems. ITIL certification (Foundation or higher) is a plus.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
For more vacancies: Careers | Xsolla
О РОЛИ
MEXC ищет инициативного специалиста уровня Middle для развития и масштабирования P2P-направления в закрепленном регионе. Позиция предполагает гибкий формат работы с прямым влиянием на бизнес-результаты через онбординг мерчантов и глубокий анализ конкурентной среды.
ОСНОВНЫЕ ЗАДАЧИ
— Развитие и операционное сопровождение P2P-направления в целевом регионе.
— Поиск, привлечение и онбординг новых P2P-мерчантов, поддержка долгосрочных отношений с партнерами.
— Систематический анализ локального рынка и активности конкурентов.
— Мониторинг ключевых метрик направления и подготовка отчетности по результатам.
— Сбор обратной связи от пользователей для улучшения продуктовых характеристик P2P-платформы.
— Координация действий с внутренними региональными командами для реализации стратегии роста.
ТРЕБОВАНИЯ К КАНДИДАТУ
— Опыт работы от 2 до 4 лет в сфере развития бизнеса или партнерских программ.
— Глубокое понимание специфики крипторынка и механик P2P-сегмента.
— Экспертные знания локального финансового рынка региона проживания.
— Высокие коммуникативные навыки и опыт ведения переговоров.
— Умение эффективно работать в автономном режиме и управлять приоритетами.
— Опыт в Fintech или Crypto проектах будет существенным преимуществом.
УСЛОВИЯ РАБОТЫ
— Конкурентное вознаграждение в формате частичной занятости.
— Полностью удаленное сотрудничество и гибкое планирование рабочего времени.
— Работа в динамичной среде одной из крупнейших международных криптобирж.
— Доступ к экспертизе профессионалов индустрии и возможности для обучения.
УдалённоmiddleГеография найма не уточнена
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