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Location: Limassol, Cyprus Workplace: hybrid We are looking for a Strategy & Operations Manager to act as an independent execution and problem-solving partner to the business leadership team. This is not a traditional PMO role. The mandate is broader: create transparency, challenge performance, solve cross-functional problems, and make sure our most important initiatives actually get delivered. You will work horizontally across Product, Operations, Commercial, Finance, Legal, and other functions, with visibility across the full portfolio of strategic initiatives. Your job is simple to describe but difficult to execute: know what matters, know what is happening, identify what is not working, and drive it to resolution. Key Responsibilities 1. Own strategic execution Maintain an end-to-end view of the business's most critical initiatives and their performance. Translate strategic priorities into clear projects, milestones, owners, KPIs, and deadlines. Drive high-priority projects directly when dedicated ownership is missing or additional execution power is required. Ensure commitments turn into measurable outcomes-not just meetings, updates, and presentations. Step into stalled or ambiguous initiatives and drive them back to execution. 2. Act as an independent performance partner Build a fact-based view of whether projects, teams, and initiatives are delivering against expectations. Challenge assumptions, timelines, priorities, and reported progress when necessary. Identify gaps between reported status and actual business impact. Diagnose underperformance and distinguish between strategy, execution, ownership, resource, and capability problems. Escalate material risks early and ensure corrective actions are defined and executed. 3. Solve cross-functional problems Step into the "messy middle" between functions where ownership is unclear and execution gets stuck. Structure ambiguous problems quickly and turn them into actionable decisions. Align Product, Operations, Finance, Legal, Commercial, and other stakeholders around a single execution path. Identify blockers, resolve dependencies, and drive decisions with pace. Act as a neutral partner focused on the overall business outcome rather than the interests of an individual function. 4. Build execution discipline Establish a lightweight but rigorous operating rhythm for strategic initiatives. Create a single source of truth for priorities, status, decisions, risks, and dependencies. Ensure every critical initiative has clear ownership, measurable outcomes, and transparent progress. Run project and portfolio reviews focused on decisions and actions rather than status reporting. Continuously improve how the organisation manages projects and executes strategic priorities. 5. Support strategic decision-making Turn complex operational and performance data into clear management insights. Build business cases and conduct quantitative and qualitative analysis for major strategic decisions. Evaluate new opportunities, growth bets, and operating-model improvements. Prepare concise, decision-oriented materials for senior leadership. Connect strategy with execution: understand not only what we should do, but whether and how the organisation can actually deliver it. What success looks like Success in this role is not measured by the number of projects tracked or meetings facilitated. It is measured by: Transparency - leadership always knows the real status of critical priorities. Accountability - every important outcome has an owner, deadline, and measurable result. Speed - blockers and unresolved decisions do not remain unresolved for weeks. Execution quality - strategic initiatives move from discussion to implementation. Business impact - the portfolio delivers measurable improvements in growth, efficiency, quality, or scalability. Qualifications You should be: Extremely structured and comfortable bringing order to ambiguity. Strong in project and program management, with the ability to lead multiple critical initiatives simultaneously. Highly analytical and able to independently challenge numbers, assumptions, and conclusions. Comfortable working directly with senior leaders and holding stakeholders accountable. Able to influence without formal authority. Pragmatic and execution-oriented-you naturally move from discussion to decision to action. Comfortable entering unfamiliar areas, learning quickly, and solving problems independently. Strong at communicating complex topics simply and concisely. Naturally curious and persistent: when something does not make sense, you keep digging until it does. The ideal candidate does not simply track the business. They help the business execute better. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 75 600 EUR gross Final benefits may vary depending on the location.

Location: Panama Workplace: hybrid As a Cluster Representative, you will take full ownership of end-to-end regional strategy execution—from launching new cities and tariffs to optimizing driver ecosystems and navigating local regulatory landscapes. In this role, you will bridge global/regional strategy with local execution, serving as the voice of your markets to shape commercial performance and key stakeholder relationships. Key Responsibilities Regional Strategy & Growth Execution: Lead the end-to-end execution of regional strategies. Drive critical growth projects—including new city rollouts and tariff launches—coordinating cross-functional teams to deliver on time and within budget. Performance & Business Analytics: Continuously track and analyze local top-line performance metrics (Rides, GMV, Revenue). Identify trends, flag issues early, and propose swift corrective action plans. Marketplace & Supply Optimization: Collaborate directly with Marketing and Marketplace Efficiency teams to adapt driver acquisition and retention initiatives to local realities. Propose strategic pricing, surge, and incentive opportunities. Public Affairs & Regulatory Risk Management: Support Public Affairs & Government Relations on regulatory topics affecting your markets. Proactively identify legislative risks and accompany leadership in government and industry meetings to provide on-the-ground business context. Local Partnerships & Business Development: Identify, evaluate, and develop new local partnership opportunities, negotiating commercial terms within established frameworks. Competitive Intelligence: Gather on-the-ground market insights and translate competitive intelligence into clear, actionable strategic recommendations. Skills, Knowledge & Expertise Proven Experience: 3–5+ years of experience in management consulting, tech operations, mobility/ride-hailing, or general management, leading multi-project portfolios. Analytical Mindset: Strong capability to analyze performance data (GMV, conversion rates, supply dynamics) and turn insights into high-impact operational decisions. Cross-Functional Leadership: A track record of driving cross-team alignment across Marketing, Policy, and Marketplace Operations. Stakeholder & Regulatory Savvy: Comfortable representing the company in external policy meetings, partner negotiations, and executive discussions. Execution & Agility: Strong project management skills with the ability to navigate ambiguity and deliver results in a fast-paced environment. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Abu Dhabi, United Arab Emirates Workplace: hybrid Autonomous vehicles are coming to the markets in which inDrive serves, but the AV industry has a blind spot: it has almost no data from the cities where we operate. inDrive runs one of the world's largest ride-hailing fleets, concentrated in exactly the emerging markets global AV players have yet to reach. We are building the team that turns that fleet into an AV grade data platform: large scale multi sensor collection from real vehicles on real trips, evaluation of driving models against human drivers, automated and human in the loop causal annotation, and camera first 3D scene reconstruction for simulation. We are hiring the founding leader of this workstream. This is a rare true zero to one: you will hire the team, stand up the vehicles and the data platform, set the technical bar, and own delivery end to end. Key Responsibilities Own the AV data workstream end to end. Roadmap, execution, quality, and outcomes, from vehicle data capture through processing, annotation, and delivery of AV-grade datasets Build the team from zero. Hire and lead a multi disciplinary team covering large scale data engineering, search and serving, ML engineering across divergence detection, edge inference, and VLM based auto labeling, 3D reconstruction research, and data annotation operations. Own the hiring bar and the team's growth Management : Manage ML engineers' charter across the cluster Set technical direction across disciplines. Provide design authority for the full pipeline, including onboard capture, cloud ingestion and processing at fleet scale, semantic and causal labeling, and neural scene reconstruction, and make the key technical decisions on evidence Partner with leaders across the organization. Work closely with the leaders of data platform, ML ops, geo and mapping, and inDrive's wider autonomous vehicle initiatives to align roadmaps, share infrastructure, and unblock delivery Own external partnerships. Drive the technical relationships this work depends on, including the NVIDIA AV ecosystem and prospective AV partners consuming our data Balance research and delivery. Several of the core questions here are open research. You frame milestones as decision gates, redirect work based on evidence, and keep the team shipping measurable results on a schedule Skills, Knowledge and Expertise 10+ years of engineering experience in applied ML, autonomous systems, or large-scale data and ML platforms, including 3+ years in the autonomous vehicle industry or closely adjacent autonomy domains (AV data, simulation, or evaluation platforms, ADAS, robotics perception, HD mapping), and 4+ years managing engineering teams, with a track record of building teams from scratch and delivering from zero to one Strong command of the modern AV and foundation model landscape: vision-language models, multi-modal perception, 3D reconstruction and neural rendering, and the NVIDIA AV ecosystem. Deep enough to set direction, review designs, and make evidence-based technical calls Genuine engineering leadership range: you have successfully led data engineering, platform, or infrastructure delivery, not only ML research, and can evaluate and unblock work across those disciplines Proven ability to take large-scale ML systems from conception to production: data pipelines, training and evaluation infrastructure, and models running under real-world constraints Strong external presence: experience owning technical partnerships, vendor and licensing relationships, or customer-facing technical engagements at a senior level Deep fluency in the modern ML stack (PyTorch or equivalent, large-scale training and inference, Python and Linux) and in cloud data platforms at multi-terabyte scale Bachelor's degree in Computer Science, Engineering, or a related field Nice to have: AV industry experience specifically in offline evaluation, data mining, annotation platforms, or simulation, as distinct from on-vehicle stack development Advanced degree (MS or PhD) in ML, robotics, or computer vision Experience operating in emerging markets, and comfort building where the playbook does not exist yet Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid Our AI Customer Support and Safety team is working on many areas including Computer Vision, NLP, RL etc, bringing business value to our products and improving the lives of our customers. Now we are aiming to strengthen several streams and looking for an experienced middle Machine Learning Engineer , who will help us in our journey. The primary focus for this position will be automation of the driver verification process, for which experience in computer vision is essential. Key Responsibilities Develop, deploy, and maintain machine learning models and systems Conduct in-depth data analysis, preparation, and processing Contribute to the design of ML systems, focusing on data-related aspects like annotation and processing Follow established security guidelines and identify potential risks Collaborate with peers to review and ensure designs are effective, flexible, and reusable Solve issues and provide feedback for engineering design and delivery processes Ensure that features are deployed according to requirements and operate without unintended side effects Create and maintain comprehensive documentation for models and processes Monitor and support deployed solutions to ensure they meet performance expectations Actively seek out information and internal solutions to ensure reusability and adoption of common technologies Our expectations 3+ years of experience in the Field. Previous software engineering experience is preferrable Strong proficiency in Python and its common data processing frameworks (e.g., for streaming, batch, and asynchronous data). Strong foundational knowledge in classical machine learning, deep learning, and advanced mathematics. Familiarity with MLOps principles and experience using MLOps tools for managing the ML model lifecycle. Experience with backend systems and infrastructure, and a willingness to learn new technologies (like Golang) for integration purposes. The ability to design solutions using common design patterns and various design tools. Experience in experiment design and the ability to validate the credibility of information from various sources. A solid understanding of the business value of delivered features. Strong problem-solving skills, with an emphasis on using technical facts and reasoning. Excellent communication and collaboration skills, including active listening and the ability to build consensus. A strong drive for continuous self-development and a collaborative mindset for contributing to communities. Ability to balance quality and speed depending on the case, and justify your decision Ability to explain the background and consequences of your technical decisions to non-technical stakeholders, including product and business managers English communication skills Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid You will lead analytics for the Services cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas: Watchdocs (driver document verification and work with the compliance base), Trust & Safety (everything related to trust and safety in rides — incidents and safety features), Customer Support (both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance), Customer Experience (Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and Antifraud (protecting rides, transactions, ratings, and more from abuse across inDrive). You will build and manage a team that partners closely with product, operations, support, and compliance to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction. In this role, you will act as a strategic partner to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform. Key Responsibilities Own the analytics strategy and roadmap for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership Build, grow, and develop a team of 11+ (analysts) — hiring, mentoring, and setting quality standards across the cluster Lead Antifraud analytics : detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives Drive Trust & Safety analytics : measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers Oversee Customer Support analytics : assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance Lead CX analytics : connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions Guide Watchdocs analytics : the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience Define and standardize metrics, definitions, and monitoring across the cluster; ensure data quality in partnership with DWH, DS, and Engineering Establish best practices in experimentation (A/B testing), causal inference, forecasting, and effect measurement across the team Partner cross-functionally at the company level (Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders Skills, Knowledge and Expertise 6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses 2+ years of people management, leading teams of 10+ people, including other managers or team leads Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference) Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level Proficiency in BI tools (Tableau, Looker, Redash, or similar) Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences English proficiency at B2 or higher for international collaboration Nice to Have Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance Experience with fraud / risk modeling, anomaly detection, or safety analytics Familiarity with text / sentiment analysis for customer-feedback data Experience scaling analytics across multiple countries and verticals Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Annual salary from EUR 90 700 gross Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid You will lead analytics for our Intercity vertical — a core business driving long-distance travel across cities. This includes car-based rides as well as partner transportation networks such as buses and other regional operators. Your mission is to uncover opportunities for growth, optimize pricing and demand-supply balance, and help shape the future of intercity mobility for millions of users. You will manage a team that partners closely with product, operations, and marketing to improve unit economics, drive market expansion, and deliver a seamless experience for both passengers and drivers. From building forecasting models and demand-planning tools to analyzing new market entry strategies and measuring the impact of promotional initiatives, your work will directly influence business-critical decisions. In this role, you will act as a trusted advisor to product and business stakeholders — aligning analytics with strategic priorities, driving data-informed decisions, and creating scalable processes for the fast-growing Intercity vertical. Key Responsibilities Lead, mentor, and develop the analytics team, supporting performance, growth, and professional development Define and drive the analytics strategy, roadmap, and standards aligned with business and product objectives Oversee key metrics, experimentation, and analytical outputs to ensure quality, consistency, and impact Partner with product, engineering, and business leaders to embed data-driven decision-making across the organization Establish and continuously improve analytics processes, documentation, and governance Ensure data quality, integrity, and effective cross-team data collaboration Skills, Knowledge and Expertise 5+ years of experience in data analytics or data science 2+ years of people management, leadings of 5+ people Analytical mindset: structured and critical thinking, the ability to find a balance between the resources spent and the effect on the business Strong mathematical background with an emphasis on mathematical statistics, optimization theory, time series and causal inference Proficiency in Python and data analysis libraries Proficiency in SQL: ability to work with large amounts of data, write and optimize complex queries, create analytical data marts Experience in creating BI reports: Plotly / Redash / Tableau English: Professional Working Proficiency Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We are looking for an Engineering Manager to lead and develop a team of infrastructure engineers responsible for critical production systems. This role combines people management with strong technical expertise , requiring a solid infrastructure background and deep knowledge of AWS, Kubernetes, distributed systems, networking, and infrastructure automation . Key Responsibilities Lead, manage, and develop a team of infrastructure engineers responsible for critical production systems Own team execution, delivery, and day-to-day prioritization in alignment with infrastructure strategy and architectural direction Run the shared goals and collaborate with the Infrastructure Security, and other platform teams Translate infrastructure priorities into clear team plans, milestones for both infrastructure and product teams Work with Staff and Senior engineers to ensure technical solutions are delivered effectively and aligned with established architectural principles Ensure the reliability, availability, and operational readiness of systems owned by the team Own the team’s operational practices, incident response, postmortems, and completion of follow-up actions Set clear expectations, run regular 1:1s, provide actionable feedback, and support engineers through performance reviews and Individual Development Plans Skills, Knowledge and Expertise 7+ years of experience in software, infrastructure, SRE, or platform engineering, including 2+ years in an engineering management role within a Platform cluster Proven experience leading and developing engineering teams responsible for production infrastructure or platform systems Strong infrastructure engineering background, with sufficient technical depth to review architecture, challenge decisions, and work effectively with Staff and Senior engineers Strong understanding of cloud infrastructure, especially AWS, Kubernetes, distributed systems, networking, and infrastructure automation Experience operating highly available, business-critical systems, including incident management, on-call, postmortems, capacity planning, and operational excellence Proven ability to set priorities, build execution plans, and deliver complex engineering initiatives while balancing reliability, technical debt, operational work, and long-term investments Ability to delegate technical ownership and enable senior engineers to lead major technical initiatives Strong cross-functional leadership skills, with the ability to align teams, manage dependencies, and resolve organizational, process, and technical bottlenecks Professional working proficiency in English Nice to Have Experience operating infrastructure across multiple regions, data centers, or hybrid cloud environments Experience managing teams with significant networking or distributed infrastructure responsibilities Experience working in organizations where infrastructure teams provide internal platforms and services to a large number of engineering teams Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Annual salary from 90 700 EUR gross Final benefits may vary depending on the location.

Location: New Delhi, India Workplace: hybrid We’re building a Content Design function from scratch and we need people who want to be a part of that. We see a Content Designer as a thinker and decision-maker, not as someone who operates at the text level only. Logic, scenarios, and solutions come first — everything else comes after. Key Responsibilities Work closely with Product Teams and take ownership of local support updates. Make sure that the right knowledge is there at the right time. Think scenario first, not just in answer templates or individual edits. Based on that, create clear and usable content: flow descriptions, articles, instructions, etc. Partner with local Support Teams: deliver knowledge updates, ask for feedback from real life, iterate, and improve. Help evolve content guidelines and standards. Skills, Knowledge & Expertise 1+ years of experience in either UX Writing, Content Design, or Knowledge Management. Basic experience with analyzing support tickets or customer journey mapping (CJM). Strong written communication skills and attention to detail, which you can demonstrate through your portfolio. Experience with iterating and improving content based on feedback, research, and data. Strong cross-functional collaboration skills. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We're looking for a Senior FP&A Specialist to act as a finance partner to our business units and support decision-making across the company. In this role, you'll work directly with department heads on their budgets, projects and performance. You'll consolidate the company budget from department inputs, manage the monthly forecasting process, build long-term financial models with a five-year horizon, and calculate the economics and KPIs of department projects. You'll also track variances between plan and actuals, prepare management reports and presentations on financial performance, and participate in the automation of the planning process. Key Responsibilities Act as the finance business partner for a group of departments across the full cycle of their initiatives — from early idea, to budget approval, to post-launch review Join department planning discussions and business reviews as the finance voice in the room, and translate their roadmaps and operational plans into financial outcomes Challenge business assumptions and cost drivers, and propose alternatives when the numbers do not support the plan Give departments the financial context and trade-off analysis they need to prioritize between competing initiatives Own the annual budget for your departments: collect and challenge department inputs, consolidate them into the company budget, and ensure the data is accurate and complete Run the monthly forecasting process: update the outlook for actuals and flag deltas to the full-year plan early Build and maintain long-term financial models with a five-year forecast horizon, including scenario and sensitivity analysis Prepare business cases for department projects — unit economics, ROI, payback and break-even Define and calculate the financial KPIs of department projects, and track delivered performance against the original business case Explain variances between plan and actuals in business terms, and what they mean for the full year Prepare management reporting and financial performance presentations for leadership reviews, and own the numbers in them Reconcile financial data across sources for consistency and accuracy Automate the budgeting process and build self-serve reporting so departments can track their own budgets between planning cycles Skills, Knowledge & Expertise Bachelor's degree in Finance, Economics, Accounting, or related field Proven experience as an FP&A Specialist, Finance Business Partner, or in a similar role, including direct partnering with non-finance departments and not only preparing reports Strong understanding of budgeting, financial forecasting, and variance analysis Experience building long-term financial models and project business cases, and confident use of financial modeling and reporting tools Excellent analytical skills and attention to detail Proactive approach: you identify issues early and come with proposed solutions Ability to hold a position in a discussion with a non-finance stakeholder and support it with analysis Experience using AI tools to build reports and dashboards and to increase personal productivity Experience with budgeting software and ERP systems is a plus; hands-on experience with Workday Adaptive Planning is a strong advantage Strong organizational and time management skills Proficiency in Microsoft Office, particularly Excel and PowerPoint (Google Sheets, Google Presentation) Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries Develop your professional skills with access to mentoring, career consulting, and learning programs Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects Work alongside people who take initiative, speak openly, and challenge themselves to grow Improve your language skills through co-financed courses and internal speaking clubs Annual salary from 48 300 EUR gross Final benefits may vary depending on the location.

Location: Almaty, Kazakhstan Workplace: hybrid You will lead analytics for the Services cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas: Watchdocs (driver document verification and work with the compliance base), Trust & Safety (everything related to trust and safety in rides — incidents and safety features), Customer Support (both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance), Customer Experience (Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and Antifraud (protecting rides, transactions, ratings, and more from abuse across inDrive). You will build and manage a team that partners closely with product, operations, support, and compliance to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction. In this role, you will act as a strategic partner to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform. Key Responsibilities Own the analytics strategy and roadmap for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership Build, grow, and develop a team of 11+ (analysts) — hiring, mentoring, and setting quality standards across the cluster Lead Antifraud analytics : detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives Drive Trust & Safety analytics : measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers Oversee Customer Support analytics : assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance Lead CX analytics : connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions Guide Watchdocs analytics : the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience Define and standardize metrics, definitions, and monitoring across the cluster; ensure data quality in partnership with DWH, DS, and Engineering Establish best practices in experimentation (A/B testing), causal inference, forecasting, and effect measurement across the team Partner cross-functionally at the company level (Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders Skills, Knowledge and Expertise 6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses 2+ years of people management, leading teams of 10+ people, including other managers or team leads Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference) Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level Proficiency in BI tools (Tableau, Looker, Redash, or similar) Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences English proficiency at B2 or higher for international collaboration Nice to Have Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance Experience with fraud / risk modeling, anomaly detection, or safety analytics Familiarity with text / sentiment analysis for customer-feedback data Experience scaling analytics across multiple countries and verticals Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid We are looking for a Staff Product Manager to shape this product from an early stage and lead it through validation, launch and international scale. We are building a new product that enables people across inDrive’s global user base to earn additional income by completing tasks that generate high-quality training data for AI. Following a successful pilot, we are moving from a partner-led solution towards our own scalable platform. It will connect demand from AI companies with distributed data collection and labelling, covering the full journey from buyer requirements and task design to contributor payouts, quality assurance and dataset delivery. Key Responsibilities Own the end-to-end product strategy, roadmap and outcomes for the Data Tasks platform. Translate data buyer requirements into scalable collection, annotation and quality-control workflows. Design the full product journey across both sides of the platform: enterprise buyers and task contributors. Build capabilities for task creation and distribution, contributor onboarding, payouts, data submission, validation, labelling and dataset delivery. Define the right balance between building internal capabilities, using external platforms and working with specialised partners. Establish product metrics across demand, supply, data quality, unit economics and contributor experience. Run discovery and experiments to improve acquisition, activation, task completion, retention and payout experience. Work closely with Commercial, Engineering, Data, Operations, Legal, Privacy, Information Security and market teams. Ensure the platform can support multiple data types, including audio, text, images, video and multimodal data, across different countries and use cases. Skills, Knowledge and Expertise Significant product management experience, including ownership of complex products at Staff, Principal or equivalent level. Proven experience building and scaling a new product or platform from an early stage. Strong systems thinking and the ability to design end-to-end products involving multiple users, workflows and operational processes. Experience with B2B platforms, marketplaces, crowdsourcing, data products, AI/ML infrastructure or workflow products. Strong commercial judgement and the ability to connect customer needs, product decisions and unit economics. Ability to work with enterprise customers and translate technical or specialised requirements into scalable product solutions. Strong analytical skills and experience defining metrics, running experiments and making decisions under uncertainty. Ability to operate independently, bring clarity to ambiguity and influence senior stakeholders without relying on formal authority Fluent English and clear written and verbal communication skills. Nice to have Experience with AI training data, data collection, annotation, model evaluation or quality-assurance systems. Experience building two-sided marketplaces or products involving distributed contributor networks. Experience launching products across emerging markets and adapting them to local payment, legal and operational constraints. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary from 90 700 EUR gross. Final benefits may vary depending on the location.

Location: Limassol, Cyprus Workplace: hybrid The Head of Supply is one of the key leadership roles in the vertical, owning supply performance across a large portfolio of markets and ensuring we can both run the current business efficiently and build the supply model required for future growth. The role combines two core mandates: Run the business: maintain a healthy marketplace, sufficient supply, efficient acquisition, strong courier economics, and consistent operational performance across markets. Change the business: build new supply models, fleet structures, operating approaches, product capabilities, and scalable solutions required to support new products, monetisations streams, and business models. This is a global ownership role with direct accountability for supply strategy, marketplace performance, economics, execution, and transformation. Key Responsibilities Marketplace Health Own supply-demand balance by market, zone, and time of day based on marketplace efficiency inputs. Maintain courier availability, utilisation, productivity, and overall marketplace health. Own geographic coverage gaps, supply density, and market expansion readiness. Build and maintain supply forecasting models with measurable accuracy targets. Own SLA achievement, done rate, acceptance rate, and other critical supply-side marketplace metrics. Identify structural marketplace issues early and drive corrective actions together with country teams and Product. Supply Acquisition Own the end-to-end courier acquisition funnel from awareness through activation and 1/3/10 completed deliveries. Define and manage CAC targets, acquisition budgets, channel mix, and activation efficiency. Run digital, referral, offline, partnership, and local acquisition programmes across markets. Design scalable acquisition playbooks while adapting execution to local market realities. Build and maintain a structured experimentation framework to continuously improve acquisition efficiency and activation quality. Ensure acquisition is directly linked to marketplace demand rather than managed as an isolated growth function. Supply Marketing Own global courier positioning and the courier value proposition. Define why couriers should choose, stay with, and prioritise our platform versus alternatives. Drive supply performance marketing together with the central Marketing team. Test and optimise creative, messaging, channels, and offers across acquisition and retention. Define communication strategy for active, lapsing, and reactivated couriers. Ensure courier communication supports both marketplace performance and long-term retention. Budget & ROI Ownership Own and allocate acquisition, incentive, referral, supply marketing, and other relevant supply budgets. Define clear СAC, payback, ROI, and incremental impact frameworks for all supply investments. Build quarterly and annual budget plans with scenarios and clear business assumptions. Reallocate investment across markets based on performance, opportunity, and marketplace needs. Hold country teams accountable for supply investment efficiency. Ensure every material supply investment has a clear expected business outcome and measurable return. Strategy Author and own the global supply strategy, updated annually and reviewed quarterly. Define how our supply model should evolve across different market maturity stages and business models. Build the country prioritisations framework based on marketplace maturity, growth opportunity, economics, and strategic importance. Lead quarterly and annual planning cycles, including OKR-setting with country teams. Define the long-term evolution of courier, fleet, partner, and hybrid supply models. Identify structural opportunities to improve supply quality, scalability, cost, and competitive advantage. Ensure supply strategy supports new verticals, products, monetisation models, and future business growth. Operations Run weekly global supply business reviews with country teams. Maintain a clear view of performance, key risks, priorities, and required actions across all markets. Manage country escalations and unblock critical operational issues with speed. Build scalable operating standards while preserving necessary local flexibility. Drive cross-functional alignment across Product, Marketing, Finance, Legal, GR, Commercial, and Operations. Step into critical markets or projects when performance requires direct leadership intervention. Build strong accountability across country teams for execution and results. Product Represent supply requirements in all relevant product roadmap decisions. Own prioritisation of supply-side product needs based on business impact and marketplace performance. Maintain and prioritise the supply product backlog together with Product. Translate operational problems into scalable product solutions rather than permanent manual processes. Coordinate experiment sequencing, pilots, rollout planning, and post-launch evaluation. Ensure new products and business models have a viable supply operating model before scale. Lead the supply side of major change initiatives including new fleet models, fulfilment models, courier tools, and marketplace mechanics. Analytics Own the supply performance framework across all markets. Own supply dashboards, country scorecards, and management reporting. Run regular funnel analysis, cohort analysis, marketplace diagnostics, and investment performance reviews. Build forecasting, scenario planning, and capacity models required for business planning. Track forecast accuracy and continuously improve planning quality. Ensure decisions are based on clear data and comparable metrics across markets. Move the organisation from reporting what happened to understanding why it happened and what needs to change. Qualifications 7+ years in marketplace operations, supply growth, or platform scale. Proven ownership of acquisition budgets ($1M+ annually). Experience leading multi-country or global teams of 8+ people. Track record of improving CAC and supply retention simultaneously. Background in on-demand logistics, ride-hailing or food delivery preferred. Advanced level of English proficiency. The Head of Supply is not only responsible for managing the existing supply organisation. The expectation is to build a global supply engine that can scale with the business. The person should be equally comfortable running marketplace performance today and redesigning the operating model for tomorrow - moving between country execution, economics, strategy, product, and complex transformation topics. Success in this role means having the right supply, in the right place, at the right time and cost today, while continuously building a stronger and more scalable supply model for the future. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Annual salary starting from 86 800 EUR gross Final benefits may vary depending on the location

Location: Tbilisi, Georgia Workplace: remote We're looking for a driven and detail-oriented Recruiter to partner with business leaders across our Ride-Hailing and Marketing. As a Recruiter, you'll own the full recruitment lifecycle for our business across Africa, with an initial focus on South Africa and Egypt. You'll work closely with HR Business Partners and hiring managers to deliver consistent, high-quality hiring outcomes. You bring structure, curiosity, and a genuine care for candidate experience to every search, and you're comfortable managing multiple roles in a fast-paced environment. Key Responsibilities Act as a reliable point of contact for hiring managers across Ride-Hailing and Marketing, using market knowledge and data to support hiring decisions and align recruitment activity with business needs. Own and manage the full recruitment lifecycle (from brief in call to offer), ensuring a timely and positive experience for candidates and hiring managers. Develop and execute targeted search strategies, proactively sourcing qualified candidates through job boards, LinkedIn, networking, and direct outreach. Partner with HR Business Partners and stakeholders to support continuous improvement in hiring processes and candidate experience. Drive consistency and efficiency across recruitment workflows, contributing to team projects that enhance the quality of hiring. Build and maintain talent pipelines for recurring and anticipated hiring needs. Use market data and competitor insights to provide relevant context to hiring managers on talent availability and candidate expectations. Skills, Knowledge & Expertise 3+ years of recruitment experience, ideally in tech or digital fast-paced international environment. Experience recruiting for commercial, marketing, or operations roles in South Africa and Egypt, ideally in ride-hailing or mobility. Ability to build effective relationships with hiring managers and candidates at all levels. Solid sourcing skills, comfortable going beyond inbound applications to find the right talent. Organised and process-driven, you manage multiple searches without dropping the ball. Clear and confident communicator, with strong written and verbal English skills. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Abu Dhabi, United Arab Emirates Workplace: hybrid Please submit your resume in English. Otherwise, your application will be dismissed. The Agency Sales Lead – MENA is a senior commercial position responsible for securing holding-level media agreements with the Big 5 agency holding groups (Omnicom including IPG, WPP, Publicis Groupe, Dentsu and Havas) and converting them into committed, long-term budgets for inDrive Ads. Operating from Dubai, you will use your inside knowledge of how the holdings plan, negotiate and allocate client investment, together with existing senior relationships across their investment, trading and planning teams, to secure inDrive a place on the media plans of top global and regional brands. As the first commercial lead for agency holdings in the region, you will own each agreement from initial conversation through negotiation, signature and activation, collaborating with internal Legal, Finance, Accounting, and Procurement teams to build the contracting framework the holdings require. Agreements secured in MENA are the starting point: once proven, you will extend them with the holdings' regional and global teams into other inDrive markets. Additionally, you will serve as a primary intelligence channel, gathering holding requirements to directly inform global product and feature roadmaps. Key Responsibilities Deliver against quarterly and annual revenue targets tied to committed budgets under holding agreements and the regional sales bonus structure. Negotiate and execute annual and multi-year media agreements with the Big 5 holdings and their investment and trading units (trading agreements, joint business plans, preferred partner deals), covering budget commitments, pricing, incentives and inventory access. Build and maintain direct relationships with the decision-makers who allocate advertiser budgets: heads of media investment and trading, heads of planning and buying, and client leads on top global and regional brand accounts. Secure inDrive's inclusion on holding preferred partner lists and on the annual media plans of top global brands, and grow committed spend year on year. Extend successful MENA agreements to the holdings' regional and global teams to unlock budgets across other inDrive markets. Manage end-to-end contract execution by partnering with internal Legal, Finance, Procurement, and Accounting teams to establish contracting, billing and compliance workflows that meet holding requirements. Run joint business planning and quarterly business reviews with each holding, tracking committed versus delivered spend. Gather structured holding feedback on measurement, data, formats and trading requirements, synthesizing it into recommendations that inform global Product team feature development and roadmap prioritization. Execute seamless commercial handoffs of signed agreements and campaign briefs to central Account Management and AdOps teams for setup, execution and retention, while remaining accountable for delivery against commitments. Maintain accurate agreement status, pipeline tracking, and revenue forecasting within the CRM system. Travel across MENA and to holding regional and global hubs as required. Qualifications 10+ years in digital media, including at least 5 years inside a Big 5 media agency holding group (Omnicom/IPG, WPP, Publicis Groupe, Dentsu, Havas) in media investment, trading, planning and buying, or senior client leadership roles. Proven track record of negotiating and closing holding-level media agreements, trading deals or joint business plans with committed annual budgets, from either the agency or the media owner side. Established, active relationships with heads of media investment, trading and planning at a minimum of 3 Big 5 holdings in Dubai and across MENA. In-depth understanding of how holdings allocate client budgets: annual planning cycles, preferred partner selection, trading terms and incentives, and internal approval processes. Demonstrated ability to navigate internal corporate matrix environments to shepherd contracts, legal reviews, and financial approvals through to execution. Proven capability to translate market demands and client feedback into structured recommendations for Product and Engineering teams. Fluency in written and spoken English. Preferred Qualifications Sell-side experience (platform, publisher or ad-tech) selling into the holdings after an agency career. Relationships with holding regional or global leadership beyond MENA. Proficiency in Modern Standard Arabic; French is highly advantageous for North African market coverage. Prior experience in digital media sales within a rapid-growth ad-tech, mobile app, retail media, or marketplace platform. Strong commercial understanding of first-party mobility data, intent targeting, and context-driven advertising strategies. Strong commercial instincts and curiosity for advertising technology and evolving media solutions, combined with a collaborative, ownership-driven mindset and genuine excitement for building and scaling something new. Why join us Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Rabat, Morocco Workplace: hybrid Please submit your resume in English. Otherwise, your application will be dismissed. We are looking for a strategic, commercially driven Sales Account Manager to lead advertising partnerships across our app ecosystem, within a brand-new business division at InDrive that is scaling rapidly. This is a foundational role in shaping and accelerating our Advertising vertical, helping position InDrive as a powerful and differentiated media platform for brands and agencies. In this role, you will act as a trusted advisor to leading brands and media agencies, designing high-impact, data-driven advertising strategies that deliver measurable business outcomes. You will own the end-to-end advertising lifecycle — from identifying and unlocking new business opportunities and driving proactive outreach, to client acquisition, relationship development, campaign oversight, and post-campaign performance evaluation. You will lead the advertising sales strategy for a portfolio of high-value brand and agency partners, driving adoption of our expanding suite of ad solutions while delivering sustainable revenue growth and long-term strategic value for both clients and the business. You will lead the advertising sales strategy for a portfolio of high-value brand and agency partners, driving adoption of our expanding suite of ad solutions while delivering sustainable revenue growth and long-term strategic value for both clients and the business. Key Responsibilities Leverage strong persuasive and acquisition sales skills to drive inbound and outbound sales activities, acquire new clients for the inDrive Ads platform, and close successful multi-vertical flighted advertising campaigns. Develop and execute multi-format advertising campaign strategies (video, display, and native) that align with brand objectives, drive measurable outcomes, and contribute to exceeding revenue targets. Own and deliver against quarterly and annual revenue targets for your assigned portfolio through strategic account growth and new business acquisition. Build strong, strategic relationships with marketing executives and key decision-makers across partner agencies and client organizations. Leverage persuasive communication and creative problem-solving skills to navigate stakeholder relationships, foster trusted marketing conversations, and convert opportunities into advertising revenue. Serve as a proactive cross-functional partner, collaborating closely with the International Ads team, Product, Marketing, Operations, and in-country teams to ensure seamless execution and delivery. Drive adoption of our evolving ad solutions by clearly articulating differentiated value and positioning InDrive as a strategic media partner. Expand existing client partnerships and onboard new advertisers through innovative engagement strategies, while maintaining accurate CRM and KPI tracking. Lead campaign performance reviews, providing data-driven insights and optimization recommendations to maximize client ROI and long-term investment. Qualifications 6+ years of experience within a digital media or advertising platform (directly or via a vendor/partner), with proven expertise in end-to-end digital advertising sales supporting enterprise-level brands and media agencies. Passion for the online advertising ecosystem, with resilience and the ability to thrive in a multi-region, multi-language, international environment, complemented by excellent listening, communication, and organizational skills. A creative and engaging storytelling approach, leveraging data and insights to quantify opportunities and influence decision-makers. Strong commercial instincts and curiosity for advertising technology and evolving media solutions, combined with a collaborative, ownership-driven mindset and genuine excitement for building and scaling something new. Experience working with key digital advertising performance metrics (CPM, CPC, CPA, ROAS) and a strong understanding of the programmatic and mobile advertising ecosystem. Proficiency in Google Workspace (Sheets, Slides) and CRM systems. Native or fluent English and native-level proficiency in Modern Standard Arabic and/or Moroccan Arabic (Darija) and French is strongly preferred. Availability for a remote work model based in the Casablanca area, with regular visits to clients and partner agencies. Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Cairo, Egypt Workplace: hybrid We are looking for a Senior Data Engineer to join one of the Data Platform teams that works with the Marketing, Growth, partner, and financial data domains. You will be working with cutting edge cloud technologies (GCP, AWS, BigQuery, Databricks, K8s) and building a large scale data infrastructure for analytics, machine learning, and streaming/CDC data delivery. Key Responsibilities Build and operate batch and streaming ingestion into a layered BigQuery DWH (raw → ODS → data marts) using Airflow, Debezium CDC over Kafka with protobuf, Pub/Sub, and Dataflow Integrate external data sources end-to-end — marketing platforms (GA4, AppsFlyer, TikTok/Meta/Google Ads), payment providers, S3 buckets, and third-party APIs — including schema contracts, backfills, and reconciliation Engineer the data platform itself in Python: custom Airflow operators and connectors in a shared ETL framework, Kafka Connect on Strimzi (K8s), Cloud Functions, and API integrations with external providers Build CI/CD and change-management tooling for BigQuery: GitHub-based test-and-approval flows, SQL migration engines (Liquibase/Flyway/Bytebase), sandbox validation, backup and rollback Own reliability and correctness of pipelines: idempotency, deduplication, late-data handling, backfill and replay, freshness monitoring and alerting; write integration and unit tests Drive data governance and compliance: ITGC-compliant change management for BigQuery, IAM and least-privilege access, PII policy tags and DLP, Unity Catalog on Databricks, column-level lineage (OpenMetadata/Dataplex), and disaster-recovery planning Build internal data tools and platform services for agentic workflows with data — Streamlit apps, Slack bots, LLM-based agents and MCP servers that help teams find and use data Support analysts and business teams with data requests, fostering data-driven decision-making across the company Contribute to system design and architecture with the development team Skills, Knowledge and Expertise Strong practical Python: clean, well-structured, and tested code for services, tooling, and data pipelines Solid software design skills (OOP, modularity, design patterns) — we build platform tools for agentic workflows with data and plan to develop data-related backend services, so well-designed code is highly valued Experience building and operating services in a cloud environment (GCP, AWS or similar): CI/CD, containerization, monitoring and alerting Familiarity with Kubernetes and Terraform — our infrastructure runs on GCP/K8s Hands-on experience with DWH-related tasks (BigQuery or another cloud warehouse) and confident working SQL Clear communication with non-engineering stakeholders — a meaningful share of the work is data requests from analysts and business teams Demonstrated ability to take ownership of technologies or services and proactively contribute ideas to the team Nice to have Advanced SQL: complex queries, window functions, partitioning, clustering, and cost optimization Experience building reliable pipelines around CDC (e.g., Debezium): idempotency, schema evolution, backfills, and reconciliation Analytical data modeling skills: table grain, facts vs dimensions, slowly changing dimensions, and metric definitions Experience with stream processing frameworks such as Flink or Apache Beam/Dataflow Exposure to data governance and audit compliance (ITGC/SOX), Databricks Unity Catalog, or lineage/catalog tooling (OpenMetadata, Dataplex) Interest in building LLM-based agents and AI tooling for data Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Tbilisi, Georgia Workplace: hybrid We are looking for a Technical Program Manager to own inDrive’s largest cross-team programs end to end. You will work across tens of teams, partner directly with product and engineering leadership, and decide not only how our biggest programs are delivered but which ones we run and in what order. The role sits between product intent and technical reality. You will work with Product Managers to scope, prioritise and phase what we build, and with engineering to decide how it gets built - then own the dependency picture across the entire surface. This is a deeply technical role. You will spend your time in architecture discussions, design reviews and trade-off decisions, not only in status meetings. We are looking for someone who has built software or led engineers, and who can hold their own with staff engineers and architects. You will join the Program Management team inside the Product & Technology PMO, alongside Product & Engineering Excellence and CTO/CPO Operations. Please note that we are looking for a candidate based in Georgia (the country), not the U.S. state Key Responsibilities Coordination of several product teams’ work to ensure delivery of value within expected timelines Working closely with Engineering manager and team members to create products and achieve tangible impact throughout the development lifecycle Managing project schedules, identifying potential issues, and timely informing all key stakeholders Managing priorities, risks, and dependencies Establishing a process for continuous improvement of metrics - performance (delivery and discovery), quality, as well as team engagement and maturity Facilitating project or program-level events Skills, Knowledge and Expertise End-to-End Ownership. Own end-to-end delivery of inDrive’s largest org-wide technical programs, from initiation and scoping through architecture, execution, launch and adoption, against measurable outcomes over multiple quarters Product Partnership. Partner with Product Managers across business verticals and platform to scope programs, challenge and sharpen requirements, agree what is in and out, and turn ambiguous product intent into a program with a defensible shape Prioritisation and Phasing. Drive prioritisation and phasing decisions with Product and Engineering — what ships first, what can wait, what can be split — so that value lands early and the plan survives contact with reality Cross-Surface Dependencies. Identify, map and resolve dependencies across the whole surface, including the ones nobody has noticed yet Technical Depth. Understand technical implementation at the architecture level and contribute to decisions on system design, scalability and reliability Solution Architecture. Own the technical coherence of end-to-end solutions that span multiple services, platforms, vendors and markets, and be accountable for the technical KPIs and SLAs your programs commit to Technical Judgment. Use your engineering background to help teams make sound design decisions, identify gaps in proposed solutions and weigh product-versus-technology trade-offs Portfolio Management. Own a portfolio of programs: sequence them, resolve cross-program dependencies and capacity conflicts, and make the calls on scope, timeline and technical approach Structure in Ambiguity. Create structure where none exists by defining program frameworks, decision points, operating cadences and communication models Systemic Risk. Detect risk visible only from a cross-program vantage point, and intervene to stabilise at-risk programs anywhere in the portfolio Execution at Scale. Identify where the organisation is losing speed, design scalable processes to fix it, and drive adoption across all Prod/Tech teams Executive Partnership. Partner directly with Product/Engineering Directors, VPs, the CTO and CPO on priorities, goals and trade-offs, and own executive communication so decisions are made quickly and with the right information Craft Leadership. Mentor Technical Program Managers and set the craft direction for the program management group Why join us Help us challenge injustice by creating fair choices for millions of people across 47 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Final benefits may vary depending on the location.

Location: Mexico City, Mexico Workplace: onsite We are seeking a Group Lead (Supervisor) it will be responsible for the operational management of a team of users verification agents, ensuring service quality, efficiency, and achievement of key performance metrics. The role combines people management, process control, and data-driven decision-making, while acting as a bridge between frontline operations and business stakeholders. Key Responsibilities Direct management of a team of 20-25 support agents Shift supervision and real-time workload management Task distribution and queue monitoring to ensure SLA compliance Workforce planning: scheduling, vacations, and shift coverage Monitoring and analysis of key KPIs (AHT, SLA productivity, etc.) Regular 1:1 meetings, performance reviews, and feedback sessions Identifying performance gaps and implementing improvement plans Coaching and mentoring team members Quality assurance oversight and calibration with QA teams Ensuring adherence to internal policies, procedures, and compliance standards Identifying process inefficiencies and driving improvements Onboarding and continuous training of agents Development of training materials and knowledge base contributions Supporting skill development and career growth within the team Skills, Knowledge & Expertise Bachelor’s degree in Management, Business, Data Analysis or related field Strong leadership and people management skills Analytical thinking and ability to work with performance metrics Excellent communication and stakeholder management skills Problem-solving and decision-making abilities Advanced user of Google Workspace (Sheets, Docs, Slides) English proficiency: B1 or higher Hybrid work model: two working days followed by two days off, with working hours from 8:00 a.m. to 8:00 p.m. Job Benefits Opportunity for advancement and upward mobility within the organization, allowing for increased levels of responsibility and growth within the company Hybrid work