Location: Marousi, Greece
Are you looking to start or further develop your career in networking and network security?
EUROPEAN DYNAMICS is looking for a
Junior Network Engineer
to join our Network Team and contribute to the operation and support of enterprise network infrastructures for large-scale projects worldwide.
The position offers hands-on exposure to enterprise networking and security technologies and the opportunity to develop experience across Cisco, HPE, Fortinet, F5, and other technologies while working alongside experienced network engineers.
Key Responsibilities
Support the day-to-day operation, monitoring, and troubleshooting of network infrastructure;
Assist with routing, switching, firewall, VPN, and network security activities;
Perform routine network administration, operational checks, and first-level troubleshooting;
Assist senior team members with network changes, upgrades, migrations, and new deployments;
Support the maintenance of network documentation, configurations, and operational procedures;
Participate progressively in infrastructure projects and more advanced networking and security activities as experience develops.
Requirements
Must Have Qualifications
Good understanding of IP networking and core networking concepts, including TCP/IP, subnetting, VLANs, routing, switching, and STP;
Basic understanding of routing protocols such as OSPF and BGP;
Basic understanding of firewalls, VPNs, and network security principles;
Good analytical and troubleshooting skills;
Strong interest in developing a career in networking and network security;
Ability to learn, work effectively within a team, and gradually take on greater technical responsibility;
Cisco CCNA or equivalent networking knowledge.
Nice to Have Qualifications
Previous professional, internship, or hands-on lab experience in networking or IT infrastructure;
Exposure to Cisco, Fortinet, or other enterprise networking/security technologies;
Fortinet certification or relevant security knowledge;
Exposure to network monitoring and troubleshooting tools;
Basic knowledge of cloud networking;
Basic scripting or automation knowledge (e.g., Python, Ansible).
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
JNE/11/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a Strategic Account Manager, you will be responsible for driving the strategy, growth, and overall health of a book of 8–12 of Ramp’s largest and most strategic customers. You’ll own the long-term relationship and be accountable for maintaining and growing revenue, driving product adoption, and ensuring your customers achieve meaningful business outcomes on Ramp.
You’ll build deep relationships across all levels of your customers’ organizations, from day-to-day operators to C-suite executives, and be skilled at managing complex stakeholder dynamics and product configurations. Internally, you’ll partner closely with senior leaders and cross-functional teams at Ramp to strengthen our B2B relationships, coordinate strategic initiatives, and feed structured insights into our product roadmap and internal processes.
WHAT YOU’LL DO
- Own a portfolio of 8–12 strategic Enterprise customers, with clear accountability for retention, expansion, and overall account health
- Maintain and grow revenue and usage within your book of business by identifying, pitching, and executing on upsell and cross-sell opportunities
- Build and execute detailed account and territory plans, including QBRs and executive reviews that highlight results, surface risks, and align on future growth
- Lead frequent customer conversations (status calls, roadmap discussions, upsell conversations, and QBRs) to ensure customers are achieving strong outcomes with Ramp
- Own end-to-end execution of renewals and expansions, from discovery and solution design through commercial negotiation and close
- Serve as a Ramp product expert, proactively uncovering workflow gaps and recommending solutions that save customers time and money, while guiding them toward deeper platform adoption
- Partner cross-functionally with Product, Design, Engineering, Sales, CSMs, and Solutions to coordinate customer initiatives and deliver tailored, enterprise-grade solutions
- Provide structured feedback to product and leadership teams, translating customer needs and patterns into recommendations that shape Ramp’s Strategic and Enterprise roadmap
- Navigate and align internal and external stakeholders, including C-suite executives, investors, partners, and cross-functional teams
- Use data and analytics to inform your strategy, monitor account performance, and communicate impact and opportunities in a clear, grounded way
WHAT YOU NEED
- 9+ years of experience as a Account Manager or Account Executive
- 3+ years managing strategic Enterprise accounts (2,500+ employees or Fortune 1000) with proven commercial ownership
- Strong familiarity with Fintech, Payments, Finance/Accounting, or B2B SaaS products
- Demonstrated success negotiating and closing complex six-figure renewals and upsells
- Ability to understand and communicate complex product workflows, integrations, and technical configurations
- High fluency in financial value drivers — able to articulate ROI, payback periods, process modernization, and cost savings
- Deep sense of ownership with the ability to build processes, playbooks, and documentation from 0→1 as strategic customers push the limits of Ramp’s platform and require new, scalable solutions
- Strong executive communication and storytelling skills with the ability to influence cross-functionally and at the C-suite
- Consistent track record of hitting or exceeding revenue targets in fast-paced environments
- Operates with urgency, grit, and ownership; thrives in environments with innovation, change, and ambiguity
- Willingness to travel for customer on-sites, events, and internal team summits
NICE TO HAVES
- Experience in financial services sales or selling to finance teams (e.g., Office of the CFO, accounting, controllers, expense management).
- Experience at a high-growth startup
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States
Workplace: remote
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Role Summary:
The Customer Success Associate is responsible for ensuring customers realize ongoing value from Depositions by Filevine. This role focuses on adoption, retention, and long-term customer satisfaction by proactively supporting clients throughout their lifecycle.
You’ll work closely with Deposition Ops, Sales, Implementation, Marketing, and Product teams to monitor customer health, support go-to-market initiatives, deliver insights through reporting and reviews, and help educate customers on best practices. This is an ideal role for someone who enjoys relationship-building, and helping customers succeed at scale.
What You'll Own:
Customer Retention & Adoption
Support customers throughout their lifecycle to ensure continued usage and long-term success with Depositions by Filevine
Monitor customer health metrics and usage trends to identify risks, opportunities, and expansion signals
Assist in forecasting retention and growth through accurate health scoring and reporting
Customer Insights & Reporting
Prepare and support business reviews by gathering usage data, outcomes, and operational insights
Create and maintain enterprise-level reporting to help customers understand value and ROI
Surface customer feedback and trends to internal teams to inform product improvements
Go-to-Market & Cross-Functional Support
Partner with Sales, Implementation, and Marketing teams to support go-to-market initiatives and customer handoffs
Assist with expansion motions and customer advocacy efforts
Help ensure a seamless customer experience across the post-sale journey
Customer Education & Enablement
Support customer education through training materials, documentation, and best-practice resources
Assist in onboarding reinforcement, feature adoption campaigns, and ongoing enablement initiatives
Help customers understand and adopt new features and enhancements
Who You Are:
3-5 years of experience in Customer Success, Account Management, or a related client-facing role
Strong communication skills with the ability to explain concepts clearly and empathetically
Ability to occasionally travel to meet customers for sales/implementation meetings and conferences
Data-driven mindset with comfort interpreting usage metrics and health indicators
Highly organized and able to manage multiple customer initiatives simultaneously
Collaborative and proactive, with a strong sense of ownership and accountability
Experience in SaaS, legal tech, or B2B software is a plus
Compensation Information: $75,000 - $85,000
The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.
Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at legal@filevine.com
Location: USA
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
Solvd Cloud, Infra, Data & Security is growing fast, and our architecture leadership needs to keep up. We need someone who can take an unclear problem, define it, design the answer, and make sure it ships. You'll set technical direction across cloud, infrastructure, and data. You'll shape engagements and roadmaps before they're committed. And you'll stay close enough to delivery that what we design is what gets built. We operate AI-first: you'll use AI as a daily tool to move faster and multiply what you and the teams around you can deliver.
There will be ambiguity. That's the job. The plans don't exist yet, and you'll help write them.
WHY THIS ROLE, WHY NOW:
- You'll help define the business, not inherit it. The Cloud BU is rapidly scaling. The patterns, standards, and team habits you set now become how we operate.
- The scope is broad on purpose. It covers cloud foundations, Kubernetes platforms, data, and AI workloads, so you won't be boxed into one layer.
- Decisions move quickly. You'll work directly with BU leadership, and decisions take days, not quarters.
- The problems are current. The work is getting AI workloads into production safely, building data platforms that are governed, and keeping cloud spend under control.
WHAT YOU'LL OWN:
- Architecture direction. You'll define reference architectures, landing zones, and standards across AWS and Azure, Kubernetes, and infrastructure-as-code. You'll decide what we standardize and what we leave flexible.
- Data and AI platforms. You'll design lakehouse and warehouse, streaming, and governance patterns. You'll also design the platform layer that moves GenAI and agentic workloads from prototype to production, covering access control, evaluation, observability, and cost guardrails.
- Solution shaping. You'll lead technical discovery, size and de-risk the work, and write the solution designs and technical scope that teams commit to.
- AI-accelerated delivery. You'll use AI tools across the architecture lifecycle: discovery synthesis, design drafts, IaC and code generation, review, documentation, and estimation. You'll turn what works into repeatable patterns and prompts the team adopts. You'll also set the guardrails for how AI is used with client and production data.
- Security and compliance by design. You'll own IAM, network segmentation, secrets management, and logging. Your designs need to hold up to SOC 2, ISO 27001, and regulated-industry scrutiny without slowing delivery down.
- Cost and operability. Every design ships with a run cost, reliability targets, an observability plan, and a rollback path.
- Raising the bar. You'll run design reviews, mentor architects and senior engineers, and turn repeat solutions into reusable accelerators.
WHAT YOU BRING:
Have 12+ years in infrastructure, cloud, or data engineering, including several years as the accountable architect for production systems at scale.
Have deep hands-on experience with AWS and/or Azure, production Kubernetes, and Terraform (or an equivalent IaC tool). You can still review a pull request credibly.
- Have designed and shipped modern data platforms, such as [Databricks / Snowflake / Fabric / Redshift], including governance and data quality, not just pipelines.
- Think security-first. IAM design, zero-trust networking, encryption, and audit readiness are defaults for you, not afterthoughts.
- Use AI as a force multiplier, not a novelty. You can show concrete examples of AI shortening your delivery timelines or expanding your output. You also know where it fails, and you verify what it produces before anything reaches production.
- Can explain a tradeoff to a CFO in the morning and debug it with an engineer in the afternoon.
- Act under ambiguity. You write the first draft of the plan instead of waiting to be handed one, then adjust it as you learn.
NICE TO HAVE
- You've put GenAI or LLM systems into production (RAG, evaluation, guardrails, agent orchestration).
- You have multi-cloud or hybrid experience at enterprise scale.
- You've worked in regulated industries such as financial services, healthcare, or the public sector.
- You hold AWS Solutions Architect Professional, Azure Solutions Architect Expert, or CKA. These help but aren't required.
- You've built an architecture practice or center of excellence from an early stage.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: Singapore
Workplace: onsite
About Unlimit
Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses.
Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents.
Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.
What You’ll Do:
Acquire new enterprise merchants by identifying opportunities, building relationships, managing sales cycles, and closing deals
Manage and grow strategic merchant accounts throughout the full client lifecycle, from onboarding and integration to ongoing optimization and expansion
Develop strong relationships with key merchants and become a trusted business partner, understanding their challenges and providing tailored payment solutions
Drive upsell and cross-sell opportunities by identifying business growth areas and increasing adoption of Unlimit’s payment solutions
Analyze merchant performance data, monitor key business metrics, and provide insights and recommendations to improve transaction performance and revenue growth
Collaborate closely with product, operations, risk, compliance, and technical teams to ensure successful merchant experience and continuous improvement
Manage multiple priorities and stakeholders while delivering results in a fast-paced and evolving environment
Represent Unlimit as a strategic partner, bringing ownership, professionalism, and commercial mindset to every client interaction.
Who You Are:
Payments experience: minimum 5 years of experience in the payments industry, with strong knowledge of acquiring, merchant services, payment solutions, or payment partnerships
Enterprise sales experience: proven experience managing complex sales cycles with enterprise merchants, including prospecting, negotiation, and closing
Account growth mindset: demonstrated ability to not only acquire clients but also grow existing accounts through strategic relationship management and solution expansion
Commercially driven: comfortable owning revenue growth opportunities, including new business acquisition, upsell, and cross-sell initiatives
Analytical mindset: able to understand transaction data, identify growth opportunities, and translate insights into actionable business strategies
Client-focused: strong relationship management skills with the ability to build trust and influence senior stakeholders
Self-starter: proactive, resilient, and able to work independently in a fast-paced environment.
Collaborative and positive: works effectively across teams and contributes to a high-performance culture.
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Location: Tampa, United States; Austin, United States; Atlanta, United States; Boston, United States; Chicago, United States; Dallas, United States; Denver, United States; Miami, United States; Los Angeles, United States; Philadelphia, United States; New York, United States; Nashville, United States; Houston, United States; Salt Lake City, United States; Phoenix, United States; Charleston, United States
Workplace: fully
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
The Value Engineer is a strategic, customer-facing role responsible for building a credible and measurable case for change and investment in TeamViewer ONE. Working with Account Directors, Solution Engineering, customers, and executive stakeholders, the Value Engineer connects business priorities and operational challenges to quantified outcomes, financial impact, and clear success measures.
The role leads the presales value process from Business Value Framework (BVF) alignment through Business Value Assessment (BVA), executive business-case review, and preparation of the accepted Value Plan for formal transition to the DEXOps Solution Consultant and post-sales teams.
BVF and Value Discovery: Partner with Account Directors and Solution Engineering to identify the customer initiative, strategic priorities, current-state challenges, urgency, desired outcomes, success criteria, and initial value hypothesis.
BVA Delivery: Review self-service assessments and lead full, customer-specific BVAs when deeper discovery, customer data, multiple value pillars, executive alignment, or financial justification are required.
Business Case and ROI: Develop transparent value models using customer data, established benchmarks, and conservative assumptions. Quantify expected outcomes, return on investment, and the cost of inaction.
Data and Assumption Validation: Establish baseline metrics, assess data readiness, identify gaps, document assumptions and risks, and work with operational, executive, and financial validators.
Executive Value Communication: Facilitate customer workshops and present the value hypothesis, quantified business case, findings, and recommendations to business and executive stakeholders.
Value Plan Development: Document validated priorities, baseline metrics, target outcomes, sponsors, data owners, assumptions, risks, and agreed measures of success in a customer-accepted Value Plan.
Proof-of-Value Alignment: Connect BVA outcomes to demonstrations and proofs of value so technical validation measures the business outcomes that matter.
Formal Transition: Prepare the accepted BVA and Value Plan for handoff to the DEXOps Solution Consultant, Customer Success, Professional Services, TAM, and other accountable post-sales owners.
Sales Enablement: Enable Sales and Solution Engineering to use the BVF and self-service BVA consistently, including effective discovery, value positioning, and conservative use of assumptions.
Methodology and Quality: Maintain value-engineering tools, templates, benchmarks, and quality standards while incorporating lessons from Business Value Reviews into future assessments.
Required Qualifications:
Bachelor’s degree in business administration, Finance, Economics, Computer Science, Engineering, or a related field, or equivalent practical experience.
5+ years of experience in enterprise software value engineering, business consulting, solution consulting, financial analysis, or a comparable customer-facing presales role.
Demonstrated ability to lead executive discovery and create credible business cases, financial models, ROI analyses, and outcome-based recommendations.
Experience analyzing operational and service-management data, establishing baselines, identifying value drivers, and validating assumptions.
Ability to translate technical capabilities and complex data into clear business outcomes for executive, financial, operational, and technical audiences.
Strong workshop facilitation, executive presentation, written communication, analytical, and stakeholder-management skills.
Ability to manage multiple strategic engagements, challenge unsupported assumptions, and work effectively across Sales, Solution Engineering, Customer Success, Professional Services, TAM, Product, and Finance.
Experience with SaaS, cloud platforms, digital employee experience, IT operations, service management, automation, or enterprise software.
Familiarity with value-selling methodologies, CRM systems, and business-value platforms such as ValueCore.
Experience supporting proofs of value, executive business-case reviews, and formal presales-to-post-sales handoffs.
Relevant value-engineering, finance, cloud, IT service management, or consulting certifications.
What we offer:
Work location is Remote, USA.
Competitive compensation and bonuses
Flexible PTO and paid holidays
401(k) with employer matching
Comprehensive Health insurance package including 100% employer-paid medical coverage
Up to 12 weeks of Parental Leave
Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
Open door policy and business casual dress code
We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
This role is open to MBA students graduating in spring 2027.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We’re looking for a RevOps Systems Architect to design and build the systems behind a modern, AI-powered go-to-market engine. This isn’t a Salesforce admin role, and it isn’t a support function. You’ll be the technical owner of how our GTM stack fits together: Salesforce at the core, surrounded by the data, enrichment, engagement, billing, and AI tools our revenue teams depend on.
You’ll operate as an architect and a hands-on builder. You’ll set the technical direction for our CRM and GTM tooling, then ship it yourself with Flows, Apex, SQL, and custom services, including Salesforce MCP servers and AI tooling that make our CRM a first-class participant in AI-driven workflows. For larger efforts, you’ll partner with our engineering team, scoping, designing, and delivering together as a technical peer.
In this role, you will:
- Own the architecture of our GTM systems: the Salesforce object model and data architecture, how data moves between Salesforce and the rest of the stack, and the standards that keep it all healthy and scalable.
- Design and build integrations between Salesforce and adjacent tools (data warehouse, enrichment, sales engagement, billing/CPQ, internal apps), choosing the right tool for each problem, whether that’s native Salesforce, Apex, middleware, or custom services.
- Build and maintain automations using Flows, Apex, and custom services that power GTM processes end to end, with a bias toward solutions that are intelligent, observable, and maintainable.
- Develop and maintain Salesforce MCP servers and AI agents that extend CRM functionality into AI-powered workflows, and define how AI fits into our revenue operations over time.
- Design and own SQL-based data pipelines that feed dashboards and revenue reporting, making sure the numbers leadership relies on are trustworthy and traceable to source.
- Translate ambiguous business problems into clear technical strategy, from stakeholder conversation through design, build, rollout, and adoption.
- Raise the bar for the team: establish best practices for change management, testing, documentation, and technical debt, and mentor teammates on systems thinking.
- Partner with leaders across Sales, Marketing, Customer Success, Finance, and Engineering to prioritize the systems work with the highest business impact.
REQUIREMENTS
- 8+ years in Salesforce administration and development, with a track record of owning a complex, high-growth org and its architecture, not just maintaining it.
- Strong Apex skills: you can design, build, debug, and maintain triggers, custom logic, and integrations independently, and you know when not to write code.
- Demonstrated experience integrating Salesforce with other systems via APIs, middleware, or custom services, and designing for failure modes, data integrity, and scale.
- SQL proficiency: you decompose ambiguous questions into well-structured queries and are comfortable with complex joins, aggregations, and pipeline logic.
- A systems mindset: you can hold an end-to-end GTM process in your head, trace a field from origin through every downstream dependency, and anticipate what breaks when something changes.
- Strong judgment and ownership: you scope problems yourself, make sound build-vs-buy and architecture calls, and drive projects to completion with little direction.
- Clear communicator who can explain tradeoffs to both technical and non-technical stakeholders and earn trust across teams.
- Excited by AI-native systems and curious about where Salesforce, MCP, and AI agents intersect. You’re already experimenting in this space.
Bonus:
- Familiarity with dbt or modern data transformation tooling.
- Experience with BI tools such as Sigma or Looker.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: APAC
About ConsenSys
Consensys Incorporated is an independent blockchain infrastructure company, spun out of Consensys Software Inc — one of the world's leading blockchain technology companies and the primary development organization behind the Ethereum ecosystem.
We build and operate neutral, enterprise-grade blockchain infrastructure that connects banks, asset managers, custodians, and financial market infrastructures to digital asset networks, meeting the non-negotiable standards of institutional finance: privacy, scalability, resilience, security, and regulatory readiness.
Headquartered in Miami, Florida, and operating across the US, Europe, and Australia, Consensys Incorporated launched as an independent entity in September 2026 and is building the team to match its ambition.
Why this role exists?
Our infrastructure is being built from the ground up — observability, deployment tooling, incident management and the systems that keep everything running reliably. We’re looking for someone early in their DevOps career who wants to learn by working on real code and infrastructure, alongside a small team of experienced engineers.
You’ll get hands-on experience across the full operational stack: deploying services, improving monitoring, automating repetitive work, troubleshooting issues and gradually taking ownership of more as you grow.
Your job is simple: learn quickly, ask good questions, build things properly, and become someone the team can rely on.
What you’ll do
- Help build and improve our code, infrastructure and process to make our java developers go faster
- Help build cloud deployment solutions for AWS and Azure
- Implement and support CI/CD pipelines in Github Actions
- Setup monitoring and tracking tools to support developer teams
- On a daily basis you will be part of an agile, often multinational scrum team delivering high standard production software
Would be great if you brought this to the role
- Tertiary qualification in Computer Science or related discipline
- Teamwork, flexibility, initiative, communication and organization
- Willingness to constantly learn & improve, challenging yourself to stay at the top of your game
- Ability to bring back any learning and advocate for or implement improvements to troubleshooting documentation or software
- Ability to debug, optimize code, and automate routine tasks
- Experience in Systems Engineering on Linux/Unix Systems
- Excellent verbal and written communication in English
Bonus points for
- Experience with Kubernetes
- Experience with a cloud environments such as AWS, Azure or Google Cloud
- Experience with automation systems like Ansible, Chef or equivalent
- Understanding of blockchain technology, especially Ethereum
Don't check all of the boxes? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.
Working at Consensys
We are a fully remote, globally distributed company. We hire the best people wherever they are, work asynchronously, and judge each other on impact rather than hours or location. We offer competitive compensation, meaningful equity, and the chance to work on genuinely open source software at the frontier of web3.
Consensys is an equal opportunities employer. We celebrate diversity and are committed to building an inclusive environment for all employees.
Location: San Francisco, California
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
We are looking for an exceptional Senior Field Marketing Manager to own and drive our North America field marketing strategy. In this role, you will lead the strategy, planning, and execution of high-impact field marketing programs — trade shows, executive-level programs, and regional activations — that connect Workato sales and leadership with prospects, customers, partners, and our developer community to drive new logos, accelerate deals, expand accounts, and fuel pipeline.
In this role, y
ou will also be responsible to:
Owning the strategy and end-to-end execution of events, experiences and executive program calendar across North America aligning investment to pipeline and revenue priorities
Partner closely with sales and extended teams including Demand Generation, Product Marketing to ensure the right implementation of programs to drive pipeline and ROI
Designing and leading executive briefings, roundtables, and account-based field programs in close partnership with sales leadership and the ABM team
Building and scaling our sales enablement event motion, including training, webinars, and workshops that arm sellers to drive pipeline for core sales team.
Leading regional field activations — dinners, sponsorships, and co-branded events with partners and customers — from concept through measurable results
Managing relationships with internal stakeholders, agencies, and vendors to deliver seamless, on-brand event experiences, negotiating contracts and holding partners accountable to scope and budget
Setting the standard for post-event reporting and pipeline attribution, delivering insights and recommendations to sales and marketing leadership
Building and maintaining the North America field marketing calendar and strategy, keeping cross-functional teams aligned and prioritized
Mentoring and providing guidance to field marketing associates/coordinators supporting program execution
Acting as a strategic advisor to regional sales leaders, translating pipeline and account goals into targeted field marketing plans
Requirements
Qualifications / Experience / Technical Skills
5–8+ years of B2B field marketing, event marketing, or demand generation experience, ideally in enterprise SaaS
Proven track record designing and executing regional marketing programs that measurably contributed to pipeline and bookings targets
Experience owning a field marketing budget, including forecasting, vendor negotiation, and ROI reporting
Demonstrated success planning and running executive-level programs (briefings, roundtables, advisory events) for enterprise audiences
Working knowledge of account-based marketing (ABM) principles and experience partnering with ABM and sales teams on account-level strategy
Proficiency with Salesforce, Marketo, and event platforms such as Cvent; comfort working with pipeline and attribution reporting
Experience managing or mentoring junior team members or coordinators is a plus
Willingness to travel across North America as needed to support events (approximately 25–40%)
Soft Skills / Personal Characteristics
Strategic thinker who can also roll up their sleeves to execute flawlessly under tight timelines
Confident, credible communicator who can influence and align senior sales and marketing stakeholders
Highly organized program manager comfortable owning multiple concurrent, high-visibility initiatives
Data-driven approach to measuring program impact and making the case for continued or reallocated investment
Collaborative operator who builds trust quickly with global, cross-functional teams, partners, and vendors
(REQ ID: 2980)
Location: Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA
About the Role
We are hiring a Business Control Manager to join Chime's Compliance Business Control Management team. You will own the control strategy, business relationships, and results for the Membership, App and AI Experience, and Trust and Safety portfolios. Working with the Enterprise BCM Lead and business partners, you will translate new initiatives, existing business activities, regulatory requirements, incidents, and other changes into clear control outcomes and practical plans.
This is an individual contributor role for someone who can move comfortably between strategy and delivery. You will assess current control coverage, lead material control decisions and implementation work within your portfolios, and ensure controls are validated, documented, and maintained. Business and control owners remain responsible for implementing and operating their controls; you will provide the structure, challenge, and partnership needed to produce durable results.
You will also contribute across the Enterprise BCM team by supporting Enterprise work when priorities and capacity require it, and by helping identify shared exposure themes and common control approaches across portfolios.
In This Role You Can Expect To
Own the control strategy and coverage view for assigned portfolios, using business activities, regulatory requirements, existing controls, gaps, and dependencies to set priorities.
Evaluate new initiatives and the existing environment through reviews of process or product changes, incidents, complaints, findings, and current control practices. Determine whether controls should be reused, enhanced, created, consolidated, or retired.
Lead control design and implementation with business and control owners, establishing clear objectives, scope, ownership, evidence, exception handling, delivery plans, and closure criteria while keeping control ownership and operation with the business.
Assess control readiness, coordinate owner attestations, and determine whether controls meet the agreed validation criteria. Arrange an independent reviewer when your involvement in implementation requires additional separation.
Lead control responses to incidents, issues, complaints, and findings by connecting root causes to control gaps, establishing remediation expectations, and confirming affected controls are revalidated before closure.
Maintain reliable control records and use coverage, implementation, validation, and exception data to identify recurring themes, recommend shared approaches, and communicate results and remaining exposure to leadership.
Build strong relationships across business, product, engineering, operations, legal, compliance, risk, and data teams, and support bank partner reviews, audits, examinations, and other assurance activities.
To Thrive in This Role You Have
7 or more years of experience in business controls, regulatory compliance, operational risk, audit, or a related discipline within financial services, fintech, or another highly regulated environment.
Experience independently owning a complex portfolio or control environment, setting priorities, leading cross-functional decisions, and moving work from assessment through validated and documented closure.
Demonstrated ability to evaluate business activities and control coverage, distinguish control gaps from documentation or mapping gaps, and develop practical responses.
Hands-on experience designing or enhancing controls with business, product, engineering, operations, or data teams and defining the evidence needed to demonstrate that controls operate as designed.
Sound knowledge of consumer financial protection and regulatory risk, including EFTA and Regulation E, TILA and Regulation Z, UDAAP, or comparable frameworks.
Strong judgment, influence, and communication skills, including the ability to challenge senior partners constructively, work through competing priorities, translate complex requirements, and identify when leadership escalation is needed.
Strong execution and organization skills, including managing multiple workstreams, dependencies, decisions, exceptions, and control records within a GRC platform or comparable system of record.
#LI-LB1 #LI-Onsite
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$127,000
—
$175,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: New York City; San Francisco; Austin
Workplace: Hybrid
ABOUT THE ROLE
As a Commercial Sales Manager at Perplexity, you'll lead a team of Commercial Account Executives selling Perplexity Enterprise and Computer to small and mid-sized organizations. You'll be responsible for hiring and ramping the team, coaching sellers through efficient, high-velocity sales cycles, and owning team revenue targets.
RESPONSIBILITIES
- Lead, coach, and develop a team of Commercial Account Executives, providing regular feedback to drive individual and team performance
- Own team revenue, logo, and activity targets, with accountability for pipeline creation, deal velocity, and forecast accuracy
- Hire, onboard, and ramp new Account Executives in partnership with Recruiting and Enablement
- Coach the team on outbound prospecting, account prioritization, and converting existing self-serve customers into Enterprise relationships
- Help AEs qualify with discipline and run efficient sales cycles from discovery through close, partnering with Enterprise AEs when an account warrants a larger motion
- Run a regular cadence of 1:1s, pipeline reviews, and deal reviews, maintaining accurate Salesforce data and forecasts
- Partner with Enablement, Product, Marketing, Customer Success, and RevOps to translate field feedback into action
YOU MAY BE A GOOD FIT IF
- 5+ years of SaaS sales experience selling to small and mid-sized organizations, with 2+ years directly managing quota-carrying Account Executives
- A track record of meeting or exceeding team revenue targets in a high-growth environment
- Experience hiring, ramping, and developing sellers
- Experience coaching teams to generate their own pipeline through outbound and product-led signals in a high-velocity sales motion
- Strong command of Salesforce, pipeline management, and forecasting
- Background selling technical products, ideally AI, data, or infrastructure
- Comfort operating without an established playbook
Location: New York City; San Francisco; Austin
Workplace: Hybrid
ABOUT THE ROLE
As a Commercial Sales Manager at Perplexity, you'll lead a team of Commercial Account Executives selling Perplexity Enterprise and Computer to small and mid-sized organizations. You'll be responsible for hiring and ramping the team, coaching sellers through efficient, high-velocity sales cycles, and owning team revenue targets.
RESPONSIBILITIES
- Lead, coach, and develop a team of Commercial Account Executives, providing regular feedback to drive individual and team performance
- Own team revenue, logo, and activity targets, with accountability for pipeline creation, deal velocity, and forecast accuracy
- Hire, onboard, and ramp new Account Executives in partnership with Recruiting and Enablement
- Coach the team on outbound prospecting, account prioritization, and converting existing self-serve customers into Enterprise relationships
- Help AEs qualify with discipline and run efficient sales cycles from discovery through close, partnering with Enterprise AEs when an account warrants a larger motion
- Run a regular cadence of 1:1s, pipeline reviews, and deal reviews, maintaining accurate Salesforce data and forecasts
- Partner with Enablement, Product, Marketing, Customer Success, and RevOps to translate field feedback into action
YOU MAY BE A GOOD FIT IF
- 5+ years of SaaS sales experience selling to small and mid-sized organizations, with 2+ years directly managing quota-carrying Account Executives
- A track record of meeting or exceeding team revenue targets in a high-growth environment
- Experience hiring, ramping, and developing sellers
- Experience coaching teams to generate their own pipeline through outbound and product-led signals in a high-velocity sales motion
- Strong command of Salesforce, pipeline management, and forecasting
- Background selling technical products, ideally AI, data, or infrastructure
- Comfort operating without an established playbook
Location: Brazil (Remote)
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
Our customer is a leading financial institution with a strong focus on technology, innovation, and high-performance financial solutions. The company operates in a fast-paced environment where engineering excellence, scalability, resilience, and continuous innovation are key to delivering sophisticated products and services.
The technology team works on complex distributed systems and modern cloud architectures, providing an environment where engineers can work with cutting-edge technologies while solving challenging problems in the financial services industry.
What You’ll Do
Design, develop, and enhance backend applications using Java, focusing on performance, scalability, resilience, and maintainability.
Build and maintain microservices with Quarkus, contributing to modern cloud-native architectures.
Develop and maintain frontend solutions using Angular, working across the application stack when required.
Design and implement event-driven solutions using AWS services such as SQS, SNS, Lambda, DynamoDB, and API Gateway.
Work with distributed architectures and contribute to building reliable and resilient systems.
Implement and evolve observability practices, including logging, metrics, and distributed tracing.
Participate in architecture discussions, technical decision-making, code reviews, and initiatives focused on engineering quality.
Contribute to automation, continuous improvement, and engineering productivity.
Leverage AI-assisted development tools, such as Cursor or developer copilots, to improve development productivity and delivery quality.
Collaborate with cross-functional teams in an Agile/Scrum environment.
What You Bring
Experience in software engineering, with a strong backend development focus.
Strong proficiency in Java, with hands-on experience developing production-grade applications.
Solid experience with Quarkus and Angular.
Mandatory hands-on experience with AWS, particularly SQS, SNS, DynamoDB, Lambda, and API Gateway.
Experience designing and developing microservices and distributed architectures.
Understanding of event-driven architecture and cloud-based application development.
Experience with observability practices, including metrics, logging, and tracing.
Experience working in Agile/Scrum environments.
Practical experience using AI-powered engineering tools, such as Cursor or developer copilots.
Strong problem-solving skills and the ability to work independently while collaborating effectively with engineering and cross-functional teams.
Nice to have
Experience with reactive programming, particularly Mutiny or Project Reactor.
Previous experience working with financial markets, investment banking, or financial systems.
Experience building highly scalable and resilient applications in cloud environments.
Familiarity with modern AI-assisted software development practices and tools.
English level
Intermediate/Upper-Intermediate
Work Type:
Remote
Location:
Brazil
Legal & Hiring Information
Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
Compensation details are shared with candidates at the early stage of the recruitment process.
The offer is not binding until a signed contract is in place.
Your Benefits at Exadel
Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.
International projects
In-office, hybrid, or remote flexibility
Medical healthcare
Recognition program
Ongoing learning & reimbursement
Well-being program
Team events & local benefits
Sports compensation
Referral bonuses
Top-tier equipment provision
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Sweden
About the Role
Cloudflare’s Forward Deployed Engineers (FDEs) operate at the intersection of product engineering and customer impact.
As an FDE, you will be embedded within one of Cloudflare’s most strategic global customers, working side-by-side with their engineering teams to build and deploy solutions using Cloudflare’s platform. Unlike traditional Solutions Architects or consultants, you will write production code, shape technical architecture, and directly influence how Cloudflare products are used at massive scale.
You will operate as a technical extension of both organizations - helping the customer ship faster while surfacing real-world product insights back to Cloudflare engineering.
Responsibilities
This role is ideal for engineers who want to:
Stay deeply technical
Work on real production systems
Influence product direction
Build long-term partnerships with world-class engineering teams
Deep Technical Embedding:
Serve as the dedicated, long-term technical partner within a strategic customer’s engineering organization, operating as a trusted extension of their team.
Production-Level Engineering:
Design, build, and deploy production-ready code and configurations directly into customer infrastructure using the Cloudflare platform.
Technical Accountability
: Own the account's technical success across the entire Cloudflare portfolio. Serve as the primary technical point of contact, with other Cloudflare technical resources taking direction from your technical strategy for the account.
Operational Integration:
Participate in customer engineering rituals, including daily standups, design reviews, and real-time incident response.
Platform Advocacy & Adoption:
Identify opportunities to accelerate the adoption of Cloudflare services, unlocking new capabilities across the customer’s tech stack.
Platform Breadth & Depth
: Deep technical competence in building production applications on a modern stack, combined with the willingness and ability to go deep on all Cloudflare product areas. From Workers to security, networking, and observability.
Feedback Loop & Product Influence:
Surface real-world edge cases and product gaps directly to Cloudflare’s Product and Engineering teams to influence the developer platform roadmap.
Strategic Relationship Management:
Establish and maintain trusted technical relationships with senior leadership (Staff+ engineers, Directors, and VPs).
On-Site Presence:
Maintain a regular on-site presence at customer locations to foster deep collaboration and cultural alignment.
Desirable Skills, Knowledge, and Experience
At Cloudflare, we know that great candidates come from diverse backgrounds with non-linear paths. You don’t need to tick every single box to be right for this role. If you are excited about building a better Internet and ready to make an impact, please apply.
Proven Engineering Pedigree:
7+ years of professional software engineering experience. You are a builder at heart, with a track record of delivering production-grade systems, not just advising on them.
Languages:
You are experienced with modern languages like TypeScript, Rust, Golang.
Production Ownership & Operational Maturity:
You have owned mission-critical services with real-world users. You understand the gravity of on-call rotations, the urgency of incident response, and the architectural rigor required to maintain "five nines" uptime.
Active Practitioner:
You are currently in the IDE. You have a "ship-first" mentality and maintain a high velocity, staying current with modern frameworks, languages, and deployment patterns.
Full-Stack Architectural Depth:
Broad technical fluency across the entire stack—from frontend performance and backend logic to database optimization and distributed infrastructure.
AI-Native Development:
You have integrated AI-augmented workflows (e.g., Windsurf, OpenCode) into your daily development cycle to accelerate prototyping and delivery.
Systems Design & Strategic Thinking:
Ability to decompose complex business requirements into scalable, resilient technical architectures. You can visualize the "big picture" without losing sight of the implementation details.
Cloud Ecosystem Fluency:
Deep experience with at least one major cloud provider (AWS, GCP, or Azure), including an understanding of serverless, networking, and security primitives.
High Agency & Navigating Ambiguity:
You are a self-starter who thrives in "zero-to-one" environments. You don't wait for a ticket; you identify the problem and own the solution from end-to-end.
Executive Presence:
Comfortable engaging in high-stakes technical and strategic discussions with VP-level stakeholders, with the ability to translate complex engineering trade-offs into business impact.
Bonus Points
Direct experience building on Cloudflare Workers, or the broader Cloudflare Developer Platform.
Previous experience at a fast-paced startup or in a customer-facing engineering role where you operated directly within a partner’s codebase.
A visible public profile, including open-source contributions, technical blogging, or speaking engagements at industry conferences.
Compensation
For Sweden based hires: Estimated annual salary is between SEK 760,000 - SEK 1,240,000.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building AI-native software for professional services. Our customers trust us with highly sensitive information and critical business workflows, making security fundamental to everything we build. We’re looking for a Director of Detection and Response to build and lead the team that identifies threats, responds decisively to incidents, and turns what we learn into stronger defenses.
You will own Harvey’s Detection and Response strategy, technical direction, and operational readiness across our production platform and corporate environment. Working with the CISO and leaders across Engineering, Infrastructure, IT, Legal, and Customer Trust, you’ll translate business risk into a focused program that protects customer data and enables Harvey to move quickly with confidence.
This is a technical leadership role for someone who can build an exceptional team, earn the trust of senior engineers, and bring clarity to high-stakes situations. You’ll develop a function that scales through software, automation, and strong partnerships, while staying close enough to the work to challenge detection designs and guide complex investigations.
WHAT YOU'LL DO
- Build and lead the organization. Hire and develop detection engineers, incident responders, and technical leaders; establish clear ownership and a culture of curiosity, sound judgment, and continuous learning. Own the roadmap, staffing plan, and investment decisions.
- Own incident response and crisis readiness. Lead Harvey’s response to major security incidents, coordinating investigation, containment, recovery, and executive communication. Build clear severity criteria, escalation paths, playbooks, and sustainable 24/7 coverage for critical threats; develop incident commanders and cross-functional responders through exercises.
- Build detection as an engineering capability. Set the technical direction for telemetry, detection pipelines, forensic tooling, and response automation across cloud, endpoint, identity, SaaS, and application environments. Apply software engineering practices to test detections, improve signal quality, and reduce manual work; evaluate AI-assisted investigation with measurable quality and appropriate human oversight.
- Focus defenses on meaningful threats. Use threat intelligence, hunting, and an attacker’s perspective to prioritize scenarios that matter to Harvey, including account compromise, data theft, insider risk, privileged-access abuse, and abuse of AI-enabled workflows. Partner with offensive security and platform owners to validate coverage and close blind spots.
- Make response a company capability. Partner with Engineering, IT, Legal, Privacy, Communications, and Customer Trust on sensitive investigations and crisis decisions. Establish clear escalation and decision authority, preserve evidence, and provide accurate findings to support Legal-led notification and disclosure decisions. Prepare cross-functional responders to contribute when incidents require broader support.
- Turn incidents into lasting improvements. Drive blameless reviews and ensure corrective actions have owners, deadlines, and verified outcomes. Measure detection coverage, time to detect and contain, recurring failure modes, and responder workload, and use those results to guide investments and reduce customer impact.
WHAT YOU HAVE
- Experience building and leading Detection and Response, incident response, or security engineering teams in a technology company with complex production systems. A record of hiring strong engineers, developing technical leaders, and scaling both the team and its operating model.
- Deep incident response experience and demonstrated judgment during serious security events. You can lead investigations with incomplete information, make timely containment decisions, and communicate clearly with executives, engineers, and business partners. You bring composure, integrity, and discretion to sensitive investigations and decisions under scrutiny.
- Strong technical foundations in cloud infrastructure, operating systems, networking, identity, and attacker tradecraft, with depth in detection engineering, threat hunting, or digital forensics. You understand how to investigate across corporate and production environments.
- An engineering approach to security operations, backed by experience building detection platforms, investigation tools, or response automation. You can evaluate architecture and code, guide senior engineers, and make practical decisions about what to build, buy, or retire.
- The ability to turn business risk into a focused strategy and deliver it through influence and partnership. You balance urgent response with long-term engineering work and build a demanding, supportive environment where people can do their best work.
Experience protecting enterprise SaaS, sensitive customer data, or AI/ML environments is especially valuable, as is experience investigating insider threats, partnering on privileged-access governance, or leading response under regulatory and public scrutiny.
At Harvey, you’ll shape how an AI company detects and responds to threats as its products and customers evolve. Your team’s work will directly protect customer trust and help make security a durable foundation for the business.
COMPENSATION
$280,000 - $385,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building AI-native software for professional services. Our customers trust us with highly sensitive information and critical business workflows, making security fundamental to everything we build. We’re looking for a Director of Detection and Response to build and lead the team that identifies threats, responds decisively to incidents, and turns what we learn into stronger defenses.
You will own Harvey’s Detection and Response strategy, technical direction, and operational readiness across our production platform and corporate environment. Working with the CISO and leaders across Engineering, Infrastructure, IT, Legal, and Customer Trust, you’ll translate business risk into a focused program that protects customer data and enables Harvey to move quickly with confidence.
This is a technical leadership role for someone who can build an exceptional team, earn the trust of senior engineers, and bring clarity to high-stakes situations. You’ll develop a function that scales through software, automation, and strong partnerships, while staying close enough to the work to challenge detection designs and guide complex investigations.
WHAT YOU'LL DO
- Build and lead the organization. Hire and develop detection engineers, incident responders, and technical leaders; establish clear ownership and a culture of curiosity, sound judgment, and continuous learning. Own the roadmap, staffing plan, and investment decisions.
- Own incident response and crisis readiness. Lead Harvey’s response to major security incidents, coordinating investigation, containment, recovery, and executive communication. Build clear severity criteria, escalation paths, playbooks, and sustainable 24/7 coverage for critical threats; develop incident commanders and cross-functional responders through exercises.
- Build detection as an engineering capability. Set the technical direction for telemetry, detection pipelines, forensic tooling, and response automation across cloud, endpoint, identity, SaaS, and application environments. Apply software engineering practices to test detections, improve signal quality, and reduce manual work; evaluate AI-assisted investigation with measurable quality and appropriate human oversight.
- Focus defenses on meaningful threats. Use threat intelligence, hunting, and an attacker’s perspective to prioritize scenarios that matter to Harvey, including account compromise, data theft, insider risk, privileged-access abuse, and abuse of AI-enabled workflows. Partner with offensive security and platform owners to validate coverage and close blind spots.
- Make response a company capability. Partner with Engineering, IT, Legal, Privacy, Communications, and Customer Trust on sensitive investigations and crisis decisions. Establish clear escalation and decision authority, preserve evidence, and provide accurate findings to support Legal-led notification and disclosure decisions. Prepare cross-functional responders to contribute when incidents require broader support.
- Turn incidents into lasting improvements. Drive blameless reviews and ensure corrective actions have owners, deadlines, and verified outcomes. Measure detection coverage, time to detect and contain, recurring failure modes, and responder workload, and use those results to guide investments and reduce customer impact.
WHAT YOU HAVE
- Experience building and leading Detection and Response, incident response, or security engineering teams in a technology company with complex production systems. A record of hiring strong engineers, developing technical leaders, and scaling both the team and its operating model.
- Deep incident response experience and demonstrated judgment during serious security events. You can lead investigations with incomplete information, make timely containment decisions, and communicate clearly with executives, engineers, and business partners. You bring composure, integrity, and discretion to sensitive investigations and decisions under scrutiny.
- Strong technical foundations in cloud infrastructure, operating systems, networking, identity, and attacker tradecraft, with depth in detection engineering, threat hunting, or digital forensics. You understand how to investigate across corporate and production environments.
- An engineering approach to security operations, backed by experience building detection platforms, investigation tools, or response automation. You can evaluate architecture and code, guide senior engineers, and make practical decisions about what to build, buy, or retire.
- The ability to turn business risk into a focused strategy and deliver it through influence and partnership. You balance urgent response with long-term engineering work and build a demanding, supportive environment where people can do their best work.
Experience protecting enterprise SaaS, sensitive customer data, or AI/ML environments is especially valuable, as is experience investigating insider threats, partnering on privileged-access governance, or leading response under regulatory and public scrutiny.
At Harvey, you’ll shape how an AI company detects and responds to threats as its products and customers evolve. Your team’s work will directly protect customer trust and help make security a durable foundation for the business.
COMPENSATION
$280,000 - $385,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Canada Wide - Excluding Quebec
Workplace: Remote
Safe Software is seeking a Technical Support Team Lead to join our growing Customer Success team. In this role, you’ll lead a group of technical specialists who support customers using FME Form. Your focus will be on coaching the team, helping them grow, and ensuring customers receive consistent, high-quality support.
You’ll also collaborate across departments to improve customer experience, advocate for product enhancements, and drive knowledge sharing across the FME community.
ABOUT THE TEAM
The Customer Support team works with organizations around the world to ensure success with the FME platform. Within this team, the FME Form group provides timely and expert technical support. We collaborate with Sales, Product, and Development teams to advocate for improvements and enhance the customer experience. We’re a collaborative, mission-driven team that values empathy, knowledge sharing, and continuous learning.
WHAT YOU’LL BE DOING
Team Leading (Primary Focus):
- Lead the team to successfully meet support objectives.
- Set team objectives, conduct regular 1:1 check-ins, and support goal-setting through ongoing feedback and coaching.
- Act as an escalation point for complex customer issues and support the team in resolving them.
- Collaborate with other teams where needed to ensure customers get the best support possible.
- Review knowledge base content from the team and provide feedback and direction.
- Identify and implement process improvements to enhance customer support.
- Maintain active communication with the Director of Customer Support and the VP, Customer Experience.
- Identify the skills that are needed to improve the team, including the training of existing staff and hiring new members for the team.
Product Support:
- Work within support tickets to provide product support to customers.
- Engage with the Product Managers to provide expert knowledge on customer feedback and requirements to relevant teams.
- Collaborate with sales teams to understand customer needs and provide technical support during the sales process.
- Foster technical relationships with the development teams to help them understand pain points within the product.
- Work with the Community team to ensure that questions are answered promptly.
Events:
- Contribute to customer-facing events such as the Partner Summit and User Conference, including technical support and on-site engagement as needed.
Knowledge:
- Work alongside the team to share solved problems with the user community through our blog, knowledge articles, or webinars.
WHAT WE’RE LOOKING FOR
Safers come from a variety of backgrounds with diverse skills and knowledge. That being said, those who are most successful in this role have experience with the following:
- Bachelor’s degree in a relevant field or equivalent work experience in a technical customer-facing role.
- 3-5+ years working with technical products in a customer support capacity.
- 1-2+ years experience in a leadership role (or equivalent experience).
- Strong creative problem modelling and solving skills.
- Self-motivated and able to make decisions on the spot.
- Excellent communication and interpersonal skills.
- A demonstrated ability to learn and adapt quickly.
- Ability to work well independently and with others.
- Experience with support tools such as Zendesk, Jira, Confluence, or similar platforms.
- Soft skills: Curious, empathetic, teamwork-oriented, clear communication, humble, proactive, passionate and innovative
WHAT YOU CAN EXPECT
When you choose a career with Safe Software, you’re also choosing…
- Meaningful Work: Make a profound impact across our business, workplace and data integration product.
- A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support.
- Social Responsibility: Become part of a team that finds meaningful ways to give back https://www.safe.com/about/community-initiatives/. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives.
- Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe.
- Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to.
- Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year.
- Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period.
- Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption.
- Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program.
- An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team!
ABOUT SAFE SOFTWARE
Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity.
With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads.
Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team?
OUR COMMITMENT TO DIVERSITY AND INCLUSION
Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion.
We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status.
Should you require accommodations during the recruitment process, please contact hr_dept@safe.com.
NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING
At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role.
Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.
ГибридNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
УдалённоUnited States; Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Tampa, United States; Austin, United States; Atlanta, United States; Boston, United States; Chicago, United States; Dallas, United States; Denver, United States; Miami, United States; Los Angeles, United States; Philadelphia, United States; New York, United States; Nashville, United States; Houston, United States; Salt Lake City, United States; Phoenix, United States; Charleston, United States
ОфисSan Francisco, CA; New York, NY
УдалённоSan Francisco
APAC
seniorSan Francisco, California
Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA
seniorBrazil (Remote)
seniorOn-Site Presence:; Maintain a regular on-site presence at customer locations to foster deep collaboration and cultural alignment