Вакансии

Location: Erbil, Iraq Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. The Order Management Agent position in Erbil is an exciting one. The selected candidate will join the Operations Team to help Toters scale up operations and grow our customer base. We are looking for a multi-skilled candidate who is customer-service oriented and possesses excellent communication and organizational skills. The selected individual will help Toters expand and manage the day-to-day operations while delivering excellent customer experience. Responsibilities: Answer all inbound calls from customers and stores Place orders over the phone from non-partner restaurants Monitor order queue and any issues with orders and deliver necessary compensation to customers Handle daily customer care emails, support messages, and calls Meet the KPI targets for order fulfillment and service quality Follow up on assigned orders with phone calls to Restaurants, Clients, and Drivers to ensure orders are received and being processed without any issues and addresses are accurate Escalate any issues with orders, especially live orders that require administrator intervention, and use administrator capabilities in the system to re-assign orders to other Drivers if necessary Handle and report daily issues with Drivers, including attendance, discipline, compensation Channel market feedback to technology team to improve the Customer and Driver Apps Requirements: B.S. or M.S. in Communications, Public Relations, or related field, or equivalent work experience. Responsible individual who is able to wear multiple hats to get the job done, from sitting behind a desk and performing analytical tasks, to delivering exceptional service to customers and following up with stores through phone calls and email. Fast learner, dynamic and able to work well under pressure. Constant internet connectivity, with ability to manage calls and communication channels 6 days a week, especially during dinner and lunch peak. Flexible and willing to work weekends and night shifts. Night shift (4:00PM - 12:00 AM) , (7:00 PM -3:00 AM ). Ability to work longer hours during the training period. Excellent communication skills in English, Arabic, and Kurdish (Sorani). Strong organization and management skills. Tech savvy. Able to learn and use web tools.

Location: Hamburg, Germany About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Calling all team-players - are you looking for a flexible job that could shape the future of retail? If so, then let’s talk! We are looking for Grocery Associates to join our Wolt Market team in Hamburg! 🤩 At this moment, based on our business needs, we are focusing on the profiles who will be able to work both part-time and full-time, based on the specific needs! What you’ll be doing Taking in orders through our Merchant app Picking and packing groceries, and handing them to customers and courier partners Unloading food and supplies that we receive from vendors Managing our internal systems which include precise information about nutrients and allergens Maintaining order and cleanliness of the store You are proactive and a fast learner with the ability to multitask Flexibility with working in shifts in the mornings, evenings and nights, including weekends and public holidays Experience from working in a grocery store is an advantage! You are fluent in English. Fluency in German is a plus! You have the right to work in Germany If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on a n on-going basis, so send through your application along with your CV as soon as possible! Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: EUROPEAN RIVER CRUISES, Worldwide ISMIRA Agency actively recruiting for position RECEPTIONIST onboard RIVER ADVICE! Receptionist guarantees a friendly, efficient and smooth running front desk to the maximum passengers’ satisfaction, as well as the correct completion of all administrative duties with adherence to the River Catering Ltd. (RC) standards Benefits Travel and earn money the same time Swiss/Cypriot seasonal contract including - Health & accident insurance. Average 9 months contract per year (March/April to November/January). After each 6-8 weeks worked on board all crew gets 2 weeks off paid vacation. weeks paid vacation after every 2 months on board); Reimbursed joining and end of contract travel expenses; Provided board and lodging (shared double cabin, minimum fee is deducted from the gross salary as per Swiss law); Social benefits (sick pay, kids pay, pension, disability etc.) by Swiss laws may apply to those who worked several consecutive contracts. Responsibilities (Co-)responsible for the entire front desk area (Co-)responsible for the organization and realization of efficient and smooth check-in and check-out procedures (Co-)responsible for the implementation and maintaining of the RC standards within the front desk department (Co-)responsible for a correct flow of information on board. Assistance with the punctual and correct realization of the on board printed menus Settlement of all daily, per cruise or monthly returning administrative jobs as per RC directives Co-responsible for the correct forwarding and filing of all purchase orders from the hotel department in cooperation with the hotel manager Generally relieving the Senior Receptionist* and Hotel Manager of administrative jobs Active support in all departments as per hotel managers’ directive Co-responsible for the correct handling of all the equipment within the front desk area, especially all IT devices Co-responsible for an impeccable cleanness, hygiene and tidiness at the front desk area Co-responsible for active cost controlling and maintaining budgets at the front desk Entering data of inventories and their evaluation as per company’s instructions Various preparatory duties prior to as well as at the end of the season Responsible for following up on passengers’ requests handed to the front desk Co-responsible for the correct administrative handling of the cashless system Settlement of the accounts of sales of all outlets on board (Z readings) Preparation of the Night Auditor reports Active presents at official occasions and events as per manual Co-responsible for receiving and correct distribution of incoming and the prompt forwarding of outgoing mail Requirements Minimum 21 years old Good communication skills in GERMAN AND ENGLISH Minimum 1 year in a comparable position in Hotel, Resort or Cruise Ship Administrative experience Computer knowledge (MS Word /Excel) Experience with modern communication and computerized cash registers Excellent team work and expertise No visible tattoos Vaccination against Covid-19 with WHO approved vaccines. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 31, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: EUROPEAN RIVER CRUISES, Worldwide An alle DEUTSCHSCHPRACHIGE! – Nutzen Sie die Chance! Bewerben SIE SICH FÜR EIN ONLINE-INTERVIEW AN! Wir bieten Ihnen die besten Karrieremöglichkeiten auf See oder Flüssen Kreuzfahrtlinien. Das müssen Sie an Board mitbringen: 1. Fließende Deutschkenntnisse – B2-C1. 2. Englisch wäre von Vorteil, aber nicht zwingend 3. Bewerben kann sich jede Staatsangehörigkeit, mit der wir zusammenarbeiten: Litauen, Polen, Lettland. Estland, Ukraine, Belarus, Russland, Kasachstan, Moldau, Kirgisistan, Aserbaidschan, Georgien, Armenien, Usbekistan, Tadschikistan. 4. Wir bieten Ihnen Stellen in vielen Bereichen an. 5. Jede Vakanz wird nach dem Prinzip „First come - first get“ besetzt. Deshalb möchten wir Sie dringend auffordern, nicht lange zu warten. Schicken Sie uns Ihre Bewerbung an ASAP. Der Bewerbungsverfahren sieht wie folgt aus: 1. Schauen Sie die vollständige Liste von Positionen und Kreuzfahrtlinien unten an. 2. Am Ende dieser Ausschreibung klicken Sie auf den APPLY TO POSITION Knopf, beantworten 5 Fragen und fügen ggf. Ihren Lebenslauf auf deutsch oder englisch bei. 3. Unser Rekrutierungsteam wird sich schnellstmöglich mit allen Details an Sie wenden. Wir freuen uns auf Ihre Bewerbungen! _________________________________________ CRUISE LINES: TUI, HAPPAG LLOYD, Seagoing- Salen/ Quark (EXPEDITION SHIPS)/ Scylla Ocean/ Asuka II/ Phoenix / Various European River Ships ADMINISTRATION DEPARTMENT Media coordinator Desktop Publisher Crew Administrator First Purser Chief Purser German Teacher Hotel Manager HR Manager IT Administrator Sanitation officer BAR DEPARTMENT Bar Manager Bar Waiters Bartenders ENTERTAINMENT DEPARTMENT Family & Arts Manager Kids Animator GALLEY DEPARTMENT Chef de Partie Chief Baker/Pastry Souschef Trainee Galley Senior Baker Chef de Partie Butler HOUSEKEEPING DEPARTMENT Asst. Executive Housekeeper Asst.Housekeeper Executive Housekeeper Florist Senior Cabin Stewardess GUEST SERVICES DEPARTMENT Concierge Guest Service Manager Night Auditor RESTAURANT DEPARTMENT Executive Maitre D Asst.Maitre D Headwaiter Junior Steward Senior Headwaiter Senior Maitre D Senior Steward Steward SHORE EXCURSIONS DEPARTMENT Ass.Shore Excursion Manager Excursion Giude Shore Excursion Manager SPA DEPARTMENT Asst.SPA & Sport Manager Fitness Instructor Cosmetologist Massage Physiotherapist Receptionist SPA Vitalcoach SPA & Sport Manager Last updated: April 20, 2022 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: EUROPEAN RIVER CRUISES, Worldwide An alle DEUTSCHSCHPRACHIGE! – Nutzen Sie die Chance! Bewerben SIE SICH FÜR EIN ONLINE-INTERVIEW AN! Wir bieten Ihnen die besten Karrieremöglichkeiten auf See oder Flüssen Kreuzfahrtlinien. Das müssen Sie an Board mitbringen: 1. Fließende Deutschkenntnisse – B2-C1. 2. Englisch wäre von Vorteil, aber nicht zwingend 3. Bewerben kann sich jede Staatsangehörigkeit, mit der wir zusammenarbeiten: Litauen, Polen, Lettland. Estland, Ukraine, Belarus, Russland, Kasachstan, Moldau, Kirgisistan, Aserbaidschan, Georgien, Armenien, Usbekistan, Tadschikistan. 4. Wir bieten Ihnen Stellen in vielen Bereichen an. 5. Jede Vakanz wird nach dem Prinzip „First come - first get“ besetzt. Deshalb möchten wir Sie dringend auffordern, nicht lange zu warten. Schicken Sie uns Ihre Bewerbung an ASAP. Der Bewerbungsverfahren sieht wie folgt aus: 1. Schauen Sie die vollständige Liste von Positionen und Kreuzfahrtlinien unten an. 2. Am Ende dieser Ausschreibung klicken Sie auf den APPLY TO POSITION Knopf, beantworten 5 Fragen und fügen ggf. Ihren Lebenslauf auf deutsch oder englisch bei. 3. Unser Rekrutierungsteam wird sich schnellstmöglich mit allen Details an Sie wenden. Wir freuen uns auf Ihre Bewerbungen! _________________________________________ CRUISE LINES: TUI, HAPPAG LLOYD, Seagoing- Salen/ Quark (EXPEDITION SHIPS)/ Scylla Ocean/ Asuka II/ Phoenix / Various European River Ships ADMINISTRATION DEPARTMENT Media coordinator Desktop Publisher Crew Administrator First Purser Chief Purser German Teacher Hotel Manager HR Manager IT Administrator Sanitation officer BAR DEPARTMENT Bar Manager Bar Waiters Bartenders ENTERTAINMENT DEPARTMENT Family & Arts Manager Kids Animator GALLEY DEPARTMENT Chef de Partie Chief Baker/Pastry Souschef Trainee Galley Senior Baker Chef de Partie Butler HOUSEKEEPING DEPARTMENT Asst. Executive Housekeeper Asst.Housekeeper Executive Housekeeper Florist Senior Cabin Stewardess GUEST SERVICES DEPARTMENT Concierge Guest Service Manager Night Auditor RESTAURANT DEPARTMENT Executive Maitre D Asst.Maitre D Headwaiter Junior Steward Senior Headwaiter Senior Maitre D Senior Steward Steward SHORE EXCURSIONS DEPARTMENT Ass.Shore Excursion Manager Excursion Giude Shore Excursion Manager SPA DEPARTMENT Asst.SPA & Sport Manager Fitness Instructor Cosmetologist Massage Physiotherapist Receptionist SPA Vitalcoach SPA & Sport Manager NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 Last updated: April 20, 2022 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position SECURITY SUPERVISOR for ROYAL CARIBBEAN GROUP! The Security Supervisor is responsible for deterring and/or effectively responding to shipboard incidents involving violations of the Guest Conduct Policy or other shipboard incidents as required by the Master. Reporting to the Security Officer (or equivalent position on Celebrity ships), the GSS will provide a highly visible security presence, that enhances the overall guest vacation experience by reducing the frequency and/or severity of incidents. Is an active member of the ship’s crew, participating in training opportunities to elevate their level of awareness, ability and willingness to contribute to the security of the ship. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: The Security Supervisor shall have an understanding of the Safety and Quality Management Program including responsibilities and those of the Security Guards in the Safety Organization according to the Emergency Plan and Station Bill. An excellent understanding of the Master's rules and regulations and the company’s policy and a thorough knowledge of the Security manual are essential for this position. The Security Supervisor's working hours should be adjusted as appropriate to the ship's routine. He shall monitor the day/night security and prepare a log of activities during the night time hours for presentation to the Chief Security Officer. The Chief Security Officer will produce a Night Report from this log for presentation to prescribed ship's management. The Security Supervisor shall be familiar with all duties regarding the safety rounds and the gangway security. (See Security Manual for specific instructions.) The Security Supervisor shall, through his observations, preserve the safety of the vessel, passengers, and the crew. During Safety Rounds the Security Supervisor shall always be alert and follow the designated procedures. He may be the first person to arrive at the scene of an incident or a fire, and will have to assess a situation and act accordingly until help arrives. The situation will dictate any action taken by the Security Supervisor. In the case of a fire alarm, the Security Supervisor will respond immediately to the location of the alarm. He will then be responsible for making quick decisions based on previous instructions and experience. The Security Supervisor shall immediately inform the Duty Officer on the Bridge and any other concerned Officer of any incident which has occurred. REQUIREMENTS: Minimum of 4 years of security experience mandatory – Army/Maritime/Aviation/Police or Hotel Security environment. A high level of English communication skills and experience/training in crowd management and customer relations, principally relying on non-aggressive, non-lethal forms of conflict resolution and crowd control. Ability to patrol in a none-routine manner, maintaining a high level of visibility and effectively dealing with escalating issues When necessary, utilize defensive tactics and hand-to-hand skills to control or escort hostile persons. Recognize, preserve and properly document evidence. Ability to diplomatically or, if necessary, physically deal with guests in tense, adversarial or confrontational situations. A level of physical fitness which permits the use of physical control and restraint techniques if needed. A well groomed, physical appearance and demeanor that establishes a presence that serves as an incident-deterrent as well as a reassurance to guests. Knowledge of relevant equipment, processes and strategies to promote effective security. Ability to work effectively with others in a multicultural environment. Minimum 21 years old. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here pushing APPLY TO POSITION button In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position SPORT STAFF onboard Royal Caribbean Cruises. The Sport Staff leads and participates in a variety of Sports Deck and Cruise Director activities and duties such as climbing wall, Flowrider (FR Class), in-line skating, golf simulator, volleyball, basketball, golf course, ping pong, shuffle board, theme nights, spot lights, gangway etc. by performing the following essential duties and responsibilities. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply)Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Maintains continual interaction with the guests. Hosts and participates in adult and family recreational programs and activities. Promotes and serves as Master of Ceremonies in Sports Deck activities, and Vitality programs. Issues equipment to guests for: climbing wall, in-line skating, golf simulator, Flowrider (FR class), volleyball, basketball, golf course, ping pong, shuffle board, etc. Explains and demonstrates use of apparatus and equipment for: climbing wall, in-line skating, golf simulator, Flowrider and any other related activities. Leads Vitality classes and events. Organizes and conducts tournaments. May serve or participate as master of ceremonies. Explains and demonstrates principles, techniques, and methods of regulating movement of body, hands, or feet to achieve proficiency in activity. Observes guests during activities to detect and correct mistakes. Evaluates guests’ physical condition to participate in various sport and fitness activities. Explains and enforces safety rules and regulations. Responds and reports any type of emergency. Assembles and disassembles equipment and props required for activities. Returns items to storage area. Performs regular inventory of all equipment and supplies. Determines if equipment requires replacement or repair. Maintains the Sports Deck in a clean and orderly fashion. Posts current daily information, hours of operation, activities, etc. for the benefit of the guests. Adhering to USPH ship requirements. Responds to guest complaints in a considerate, professional and positive manner by showing concern and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. Prepares all required reports utilizing the computer equipment. Attends meetings, training activities, courses and all other work-related activities as required. Socializes with guests in public areas at all times in accordance with Royal Caribbean International’s Gold Anchor Standards. Visits guest lounges at specified times to converse with as many guests as possible in the time allotted. Operates spotlight equipment for production shows according to instructions as needed, when stage staff are required to perform duties backstage. Attends mandatory rehearsals as required. REQUIREMENTS: Minimum one year recent experience as physical fitness and/or recreational sports instructor with background with resorts, sports facilities or related recreational facilities required. Minimum 21 years old Master of Ceremonies experience preferred. Ability to coordinate and instruct recreational sports and activities for large groups and/or individual sessions. Ability to provide one-on-one rock climbing wall instruction. Rock climbing (manual belay) certification preferred. Ability to provide one-on-one Flowrider instruction, Ultra Voyager Class only preferred. Experience in the operation and maintenance of the Flowrider or other similar water park equipment, preferred for Ultra Voyager Class only. Knowledge of the rules of basketball, volleyball, golf, ping-pong, shuffle board, etc. Fluent ENGLISH language level NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position International Ambassador onboard Royal Caribbean Cruises. The International Ambassador manages the international program onboard the vessel to provide language assistance and translation to non-English speaking guests in order for them to understand and enjoy all aspects of the cruise experience. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSABILITIES: Manages and coordinates the international program throughout all 1. service related departments onboard the vessel. This includes coordinating the distribution of in-stateroom materials and all in-language notices prepared for guests. Assists guests with translating spoken passages, documents, and other material from one language to another. Provides consecutive or simultaneous translation between languages. As schedule permits visits international guests during dinner to provide assistance.. Prepares all varieties of documents and announcements including the daily Cruise Compass in the five core languages utilizing the professionally translated copy deck. Reviews and ensures the accuracy of all materials distributed to guests. Attends desk hours in the designated area. Provides a variety of translation and interpretation services for guests requiring language assistance. Answers inquiries, offers suggestions, and provides descriptive literature in various languages pertaining to shore excursions, onboard activities, entertainment, etc. as provided by onboard divisions and Marketing. Identifies shipboard employees who speak other languages which may be required to assist guests with translation. Makes announcements in the appropriate core languages over the public announcement system. Serves as host and/or verbal translator for any type of event or activity with a large number of non-English speaking guests. This includes but is not limited to, the Welcome Aboard Show, Farewell Show, Cruise Staff Cocktail Shows, out island activities, charters, affinity, promotional, and incentive groups, presentations, and various theme night arrangements. Works closely with the Guest Services staff with all aspects of Customs and Immigration during the embarkation and debarkation process. Conducts individual or group presentations to international guests regarding the arrival and departure procedures. Disseminates information, directs and escorts guests to staterooms and or exits. May provide translation for Customs and Immigration Officers. Prepares a variety of reports and letters utilizing company's computer system and equipment. REQUIREMENTS: Ability to utilize proven multi lingual customer service skills by exercising authority and discretion to satisfy guests (some of whom will require high levels of discretion, patience, tact and diplomacy) in a manner consistent with Royal Caribbean International’s The Royal Way. Ability to speak, read and write clearly, distinctly and cordially in English, plus at least three additional languages such as Spanish, Italian, French, German or Portuguese. Additional language mix may also be one of the following: Japanese, Korean, Finnish, Swedish, Danish, Chinese and Russian. A language proficiency test may be required Ability to read and write English, plus at least two additional languages stated above, in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers Ability to pay close attention to detail. Working knowledge of computers with e-mail and business related software packages such as word processing and spreadsheet applications, knowledge to operate all office equipment and ability to perform basic math functions with regard to product and service pricing Minimum two years front of house managerial/operational experience in a hotel, cruise line or hospitality industry related field preferred or Bachelor’s degree in hospitality management, business administration or related field from an accredited college, university or the international equivalent preferred. Flexibility to manage change and ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the Guest Services division operation Should harbor a flexible outlook towards placement throughout the fleet, considering changing fleet-wide operational business needs. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CARNIVAL CRUISE LINE, Worldwide ISMIRA Agency actively recruiting for position RESPONSIBLE SERVICE of ALCOHOL SUPERVISOR for Carnival Cruise Line! The Responsible Service of Alcohol Supervisor (RSA)'s primary responsibility is to prevent anyone from becoming intoxicated, to prevent anyone under the age of 21 from obtaining or consuming alcohol, to ensure that alcohol is consumed in a safe and responsible manner without danger to passengers or crew, and to ensure that the service and consumption of alcohol are conducted in accordance with company policies and procedures. Conditions: free food and accommodation on board First joining ticket is provided by company medical insurance provided during the work contract contract 5 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world No safety certificates needed Great chance to show yourself and build a career Duties and responsibilities: Be assigned to a specific bar location or locations as directed by the Chief Security Officer (CSO/designee. It is envisioned that this person always remains in the assigned location(s) and that the focus is solely on RSA. Identify anyone that is becoming intoxicated and ensure they are given appropriate warnings at an early stage, and if deemed necessary, are not served any further alcoholic beverages until such time they are adjudged capable. Assist in preventing anyone from becoming intoxicated- efficiently supervise guest activities as x the nightly brief received by CSO. Assist service personnel in determining whether a passenger should be served—if necessary, engage the passenger in conversation to determine if service should be refused. Assist service personnel in addressing passengers that have been refused service. Ensure that passengers that have been refused service do not obtain any further alcohol from others. Ensure the appropriate parties are notified when a passenger has been refused service and that the appropriate records are updated. Ensure that anyone refused service is safe and that medical assistance is called if required. Ensure that RSA Supervisor is maintained throughout the evening. Operating hours may vary from cruise to cruise and from bar to bar—the CSO will set specific supervisory hours. Focus on RSA and responsible alcohol consumption and ensure incidents that require security is handled by uniformed Security personnel and not by the RSA Security Supervisor him/herself. Complete and file daily reports as required and specified by the NSO. Requirements: Minimum of 3 year of security experience as Supervisor Should have experience in physical security with special emphasis on access control, security screening methods, security screening equipment operation and training ability (x-ray, metal detector, explosives/narcotics detection). Must have the ability to operate in a multinational environment. Be conversant in, and familiar with the effect alcohol and drugs have on the body. Be able to estimate/calculate the number of alcohol units a person can reasonably consume before becoming intoxicated. Organizational skills combined with literacy and basic knowledge of computers is preferred for this position. Minimum 21 years old. Basic STCW Training Good level of English language. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾 Last updated: September 27, 2024 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: CARNIVAL CRUISE LINE, Worldwide ISMIRA Agency actively recruiting for position Assistant Joiner for Carnival Cruise Line! The Assistant Joiner is responsible for maintaining the vessel's guests and crew areas, as well as carrying out refurbishment, repairs, and daily work as instructed by the team leader. CONDITIONS: Travel around the World First joining ticket is provided by company Experience working with more than 72 nationalities Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Professional growth Medical insurance provided during contract Average contract length - 4 months, 2 months – vacation WHAT WILL YOU BE DOING? Carrying out refurbishment, repairs, and new installation in Guest and Crew areas as instructed by the Team Leader. Provides night call assistance on a rotation basis as scheduled by the Team Leader Performs routine inspections of all Guest and Crew areas under his specific responsibility (i.e., carpet, upholstery, etc.) Responsible for learning the proper use of tools and equipment and P.P.E. as instructed by the Team Leader. Assist the freshwater bunkering operations. The Asst Joiner designated by the Team Leader/Staff. Captain is responsible for this task. Ensure that all aspects of the company's OH&S are effectively applied during his/her working activities. Perform Backstage services. Carry out night beeper duties as requested by the Team Leader Ensuring that all aspects of the company's environmental policies and safety procedures are applicable to his/her job tasks. Attend all Safety drills and training as required. Any other reasonable task assigned by the Staff Captain or Team Leader REQUIREMENTS: WHAT DO YOU BRING TO THE TABLE? Minimum 21 years old Basic Training Certificates as per STCW standard High School Diploma, Proven working experience as an Assistant Joiner Basic STCW Training English Language proficiency Ability to work well with a team NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾 If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/9a94b2dca74301-general-application-for-technical-positions Last updated: July 11, 2024

Location: Yerevan, Armenia Deadline: 05.03.2025 French Speaking Game Presenter position is perfect if you do love the entertainment industry and would like to discover it for you. We are looking for candidates with smiling faces and excellent customer service skills who will happily assist people to have a good time with us. You will be responsible for managing and operating table games. In addition, you will supervise players, react to chat inquiries. Shifts: 3 days on, 2 days off Responsibilities: Communicate with players from different countries around the world Ensure games are dealt according to the procedure, as per training Answering customers questions in real-time via live chat Enjoy the experience of presenting our games to the players Requirements: Enjoy working as part of a close & friendly team Willingness to discover gaming industry, such as rules of the games Ability to work with the cameras in the studio Excellent knowledge of French Good knowledge of English Be a natural communicator and with a smile on your face at all times Benefits: Health insurance after 3 months probation period Free taxi (only for evening and night shifts) Partial tuition reimbursement for students Career growth opportunity Gym membership discount One-shot bonuses in case of childbirth marriage Free of charge, coffee/tea, ice cream Team building English language tuition Free of charge professional books Referral a Friend Program with financial reward Professional Make-up Training

Location: Yerevan, Armenia About Us Imagine Live, part of the Digitain Group, specializes in live gaming and streaming worldwide. With a fresh take on live dealer games and premium game show-style content, we deliver top-tier entertainment in a professional, dynamic environment. We are committed to growth, development, and excellence in the gaming industry. Description Spanish-Speaking Game Presenter position is perfect if you do love the entertainment industry and would like to discover it for you. We are looking for candidates with smiling faces and excellent customer service skills who will happily assist people to have a good time with us. You will be responsible for managing and operating table games. In addition, you will supervise players, react to chat inquiries. Shifts 1st day 08:00-16:00 2nd day 16:00-24:00 3rd day 24:00-08:00 Responsibilities Communicate with players from different countries around the world Ensure games are dealt according to the procedure, as per training Answering customers' questions in real-time via live chat Enjoy the experience of presenting our games to the players Requirements Enjoy working as part of a close & friendly team Willingness to discover gaming industry, such as rules of the games Ability to work with the cameras in the studio Excellent knowledge of Spanish Good knowledge of English Be a natural communicator and with a smile on your face at all times Benefits Health insurance after 3-month probation period KPI Bonuses after 3-month probation period Free taxi (only for evening and night shifts) Partial tuition reimbursement for students Gym membership discount One-shot bonuses in case of childbirth marriage Free of charge, coffee/tea, ice cream Team building Free of charge professional books Referral a Friend Program with a financial reward Professional Make-up Training

Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position ELECTRICAL TECHNICIAN for Virgin Voyages! The Electrical Technician assists the 1 st Electro-Technical Officer/2 nd Electro-Technical Officer in the completion of day to day activities in the Electrical Department. WORK CONDITIONS: Work on board brand new company vessels Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: - STCW certification - Joining tickets - Pre-Employment Medical Examination (PEME) - Necessary Visas - Joining expenses, such as transfers, hotel accommodations, subsistence RESPONSIBILITIES: Assist in the safe and efficient repair, maintenance and testing of all electrical equipment and systems aboard the vessel. Perform duty electrician call out duties during night hours as per the ships rota ensuring prompt attention is given to safety issues and passenger complaints. Repair and maintenance of all Hotel electrical installations including the Galley. Permitted to only operate and work on LV circuits and equipment <220V unsupervised. Ensure that planned maintenance assigned to their discipline is conducted and reported. Partake in inspections, trainings and meetings as instructed by the Head of Department. Other tasks pertaining to departmental operations as instructed by the Head of Department. Ensures that the set standards are kept. REQUIREMENTS: At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen. Minimum 21 years old MANDATORY minimum 18 months experience on board PASSENGER vessel All certificates as required by the STCW code for this position. Experience in dry dock is preferred Must hold RME or REE license Must hold Electro-Technical Rating Certificate (ETR) All certificates as required by the STCW code for this position VERY GOOD command of English Language NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 You can submit your Resume here pushing APPLY TO POSITION button below OR if it does not work you may forward CV to CREW@ IS MIRA.LT (without gaps) In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions Last updated: October 12, 2023

Location: VIRGIN VOYAGES, Worldwide AHOY, DEAR CANDIDATES! ISMIRA Agency actively recruiting for position 2D ELECTRICAL TECHNICIAN for Virgin Voyages! The 2d Electrical Technician assists the Electrical Technician in the completion of day to day activities in the Electrical Department. WORK CONDITIONS: Work on board brand new company vessels Be a part of special Virgin Voyage’s lifestyle and philosophy and grow together Contract length - 4-6 months for most positions, for entry positions - 7 months Free food, accommodation, coffee + soft drinks and also wifi (though limited speed) for crew The employer is going to provide or reimburse expenses for the following: - STCW certification - Joining tickets - Pre-Employment Medical Examination (PEME) - Necessary Visas - Joining expenses, such as transfers, hotel accommodations, subsistence RESPONSIBILITIES: Assist in the safe and efficient repair, maintenance and testing of all electrical equipment and systems aboard the vessel. Perform duty electrician call out duties during night hours as per the ships rota ensuring prompt attention is given to safety issues and passenger complaints. Repair and maintenance of all Hotel electrical installations including the Galley. Permitted to only operate and work on LV circuits and equipment <220V unsupervised. Ensure that planned maintenance assigned to their discipline is conducted and reported. Partake in inspections, trainings and meetings as instructed by the Head of Department. Other tasks pertaining to departmental operations as instructed by the Head of Department. Ensures that the set standards are kept. REQUIREMENTS: At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen. Minimum 21 years old MANDATORY min 12 months experience on board PASSENGER vessel All certificates as required by the STCW code for this position. Experience in dry dock is preferred Must hold RME or REE license Must hold Electro-Technical Rating Certificate (ETR) All certificates as required by the STCW code for this position VERY GOOD command of English Language NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇹🇲 You can submit your Resume here pushing APPLY TO POSITION button below OR if it does not work you may forward CV to CREW@ IS MIRA.LT (without gaps) In case you are not sure what position to apply, you can always upload your CV to general application here: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions Last updated: October 14, 2023

Location: Yerevan, Armenia About Us Imagine Live, part of the Digitain Group, specializes in live gaming and streaming worldwide. With a fresh take on live dealer games and premium game show-style content, we deliver top-tier entertainment in a professional, dynamic environment. We are committed to growth, development, and excellence in the gaming industry. Description Our Russian Speaking Game Presenter position is perfect if you do love the entertainment industry and would like to discover it for you. We are looking for candidates with smiling faces and excellent customer service skills who will happily assist people to have a good time with us. You will be responsible for managing and operating table games. In addition, you will supervise players, react to chat inquiries. Shifts 08:00-16:00 16:00-00:00 00:00-08:00 Responsibilities Communicate with players from different countries around the world Ensure games are dealt according to the procedure, as per training Answering customers questions in real-time via live chat Enjoy the experience of presenting our games to the players Requirements Russian and English languages Enjoy working as part of a close & friendly team Willingness to discover gaming industry, such as rules of the games Ability to work with the cameras in the studio Be a natural communicator and with a smile on your face at all times Benefits Health insurance after 3 months probation period Free taxi (only for evening and night shifts) Partial tuition reimbursement for students Birthday leave Career growth opportunity Gym membership discount One-shot bonuses in case of childbirth marriage Free of charge, coffee/tea, ice cream Team building English language tuition Free of charge professional books Free subscriptions (Linkedin Learning, Pluralsight) Referral a Friend Program with financial reward Professional Make-up Training

Location: Yerevan, Armenia Description Persian Speaking Game Presenter position is perfect if you do love the entertainment industry and would like to discover it for you. We are looking for candidates with smiling faces and excellent customer service skills who will happily assist people to have a good time with us. You will be responsible for managing and operating table games. In addition, you will supervise players, react to chat inquiries. Responsibilities Communicate with players from different countries around the world· Answering customers questions in real-time via live chat Enjoy the experience of presenting our games to the players Ensure games are dealt according to the procedure, as per training Requirements Persian language Enjoy working as part of a close & friendly team Willingness to discover the gaming industry, such as rules of the games Ability to work with the cameras in the studio Proficient in English and willing to further improve via in-house training Be a natural communicator and with a smile on your face at all times Benefits Health insurance after 3 months probation period One-shot bonuses in case of childbirth, marriage Free of charge, coffee/tea, ice cream 3 x salary in advance with up to 1-year repayment option (benefit is applicable after 1-year employment) Team building English lessons (after 3 months probation) Free of charge professional books Free subscriptions (Udemy, Pluralsight) Referral a Friend Program with financial reward Professional Make-up Training Taxi Service for evening and night shifts No previous employment experience required Shifts 1st day 08:00-16:00 2nd day 16:00-24:00 3rd day 24:00-08:00 After these 3 working days, employees have 2 days off and return to work with the same shifts.

Location: Yerevan, Armenia About Us Imagine Live, part of the Digitain Group, specializes in live gaming and streaming worldwide. With a fresh take on live dealer games and premium game show-style content, we deliver top-tier entertainment in a professional, dynamic environment. We are committed to growth, development, and excellence in the gaming industry. Description As a Game Show Host, you will be responsible for providing a high-quality gaming experience to our customers and ensuring that all gaming activities are conducted in a fair and responsible manner. You will be the face of our Live Casino and will be expected to deliver excellent customer service and create a welcoming atmosphere. Shifts 1st day 08:00-16:00 2nd day 16:00-24:00 3rd day 24:00-08:00 After these 3 working days, employees have 2 days off and return to work with the same shifts. Responsibilities Communicate with players from different countries around the world Ensure games are dealt according to the procedure, as per training Answering customers' questions in real-time via live chat Greet and engage with customers in a friendly and professional manner Contribute to the overall positive and fun atmosphere of the game Requirements Excellent knowledge of English language Enjoy working as part of a close & friendly team Willingness to discover the gaming industry, such as rules of the games Ability to work with the cameras in the studio Proficient in English and willing to further improve via in-house training Be a natural communicator and with a smile on your face at all times Benefits Health insurance after 3 months probation period Free taxi (only for evening and night shifts) Partial tuition reimbursement for students Career growth opportunity Gym membership discount One-shot bonuses in case of childbirth or marriage Free of charge, coffee/tea, ice cream Team building English language tuition Free of charge professional books Referral a Friend Program with a financial reward Professional Make-up Training

Location: Yerevan, Armenia Description We are looking for qualified and passionate individuals to join our fast-growing team as a Casino Risk Management Specialist. The job is shift-based and includes morning, evening, and night shifts (is a must). Responsibilities Identify any type of fraud Investigate and classify fraudulent users to reduce risks If fraud occurs, perform analysis and suggest appropriate product enhancements Document all incidents of fraud for training new employees Cooperate with casino platform programmers and B2B management and support specialists (account managers) Control large payouts to the players by assuring that all turnover requirements are met Control of tournaments and bonus abusers to identify their possible fraudulent cases Cooperate with programmers to fix urgent issues Requirements Graduate degree, technical background is preferable Work experience in relevant field will be a big plus Excellent knowledge of Russian and English languages Advanced computer user Excellent knowledge of MS Excel Mathematical thinking Excellent interpersonal and communication skills Hardworking, initiative and flexible personality Ability to organize and plan work independently Planning skills, ability to prioritize tasks High sense of responsibility Reporting and analytical skills Ability to work under high pressure A positive attitude towards working within a team and being a team player Passion, drive and motivation to learn new things