Location: Portugal
Workplace: remote
About Intermedia
Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you
THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT
PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows
companies to connect better. We have a strong track record of growth, profitability, and creating an environment
where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t
be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great
cloud technology. What’s more, we always look to promote from within and have many employees who have been
with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
While
primarily remote
, this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open an office in Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork.
About the Role
Intermedia is looking for a Data Scientist to join our AI Data Science team.
In this role, you will develop and apply advanced machine learning, generative AI, and statistical techniques to improve the intelligence, effectiveness, and reliability of Intermedia's digital agents. You will work on challenging problems involving large language models, retrieval, agent behavior, experimentation, evaluation, and optimization to help create digital agents that can understand customer needs, access relevant knowledge, and successfully complete complex tasks.
You will work closely with AI/ML engineers, software engineers, product managers, and other data scientists to take ideas from experimentation through production. You will have significant ownership of data science solutions while helping establish strong practices for measuring and continuously improving the quality of our AI-powered experiences.
What You Will Be Doing
Machine Learning & Agent Intelligence
Develop, evaluate, and improve machine learning and generative AI solutions that power Intermedia's Digital Agent Platform.
Apply large language models (LLMs), natural language processing, retrieval, and other advanced AI techniques to improve agent understanding and performance.
Develop approaches that improve agent reasoning, tool selection, knowledge retrieval, context management, personalization, and task completion.
Experiment with model, prompt, retrieval, and agent configuration strategies to identify approaches that deliver the best customer and business outcomes.
Evaluate commercial and open-source models and recommend appropriate approaches based on quality, latency, scalability, and cost.
Generative AI & RAG
Design, develop, and optimize Retrieval-Augmented Generation (RAG) solutions that ground digital agents in relevant enterprise and customer information.
Develop and evaluate embeddings, retrieval strategies, ranking approaches, semantic search, and other knowledge-retrieval techniques.
Build and refine end-to-end pipelines that combine LLMs with retrieval systems, enterprise knowledge sources, and agent workflows.
Develop approaches to improve the relevance, accuracy, and consistency of AI-generated responses.
Identify and mitigate issues such as hallucinations, poor retrieval, inappropriate responses, and other failure modes in generative AI applications.
Evaluation & Experimentation
Develop rigorous evaluation frameworks for measuring digital agent quality, including accuracy, relevance, task completion, reliability, safety, and customer experience.
Design offline and online experiments to compare models, prompts, retrieval strategies, agent configurations, and other AI approaches.
Apply statistical analysis, hypothesis testing, segmentation, and other quantitative methods to evaluate AI performance and identify opportunities for improvement.
Define appropriate metrics and benchmarks that connect model and agent performance to customer and business outcomes.
Analyze production behavior and feedback to identify patterns, failure modes, and opportunities to continuously improve digital agents.
Ensure data and model quality through comprehensive testing, validation, and performance evaluation.
Data & Solution Development
Gather, preprocess, analyze, and model large volumes of structured and unstructured data from multiple sources.
Use Python, SQL, Spark, and other relevant technologies to build scalable analytical and machine learning solutions.
Develop features, datasets, and analytical approaches that support model development, experimentation, and evaluation.
Partner with data and engineering teams to build and maintain reliable pipelines for model training, evaluation, and production use.
Contribute to scalable ML/AI pipelines that support experimentation, deployment, monitoring, and continuous improvement.
Ensure solutions are reproducible, maintainable, and designed to operate effectively at production scale.
Collaboration
Partner with Product, AI/ML Engineering, Software Engineering, and other Data Science team members to translate customer and business problems into effective AI solutions.
Communicate analytical findings, model performance, tradeoffs, and recommendations clearly to technical and non-technical stakeholders.
Participate in technical and design reviews and help establish strong practices for AI experimentation, evaluation, and model development.
Mentor and support less experienced data scientists and contribute to knowledge sharing across the team.
What You Will Bring to the Role
Bachelor's degree in Data Science, Statistics, Computer Science, Mathematics, Machine Learning, Analytics, or a related quantitative field; Master's degree preferred.
4+ years of professional experience in data science, machine learning, applied AI, or a related analytical field.
Strong experience developing and applying supervised and unsupervised machine learning models to real-world problems.
Hands-on experience with generative AI, large language models, NLP, or other modern AI technologies.
Strong programming skills in Python and experience with SQL and large-scale data processing technologies.
Experience with modern machine learning frameworks such as PyTorch, TensorFlow, scikit-learn, or equivalent technologies.
Strong understanding of statistical analysis, experimentation, hypothesis testing, model evaluation, and performance measurement.
Experience working with large volumes of structured and unstructured data.
Demonstrated ability to independently frame ambiguous problems, develop analytical approaches, evaluate alternatives, and deliver actionable solutions.
Experience taking machine learning or AI solutions beyond experimentation and contributing to their deployment and operation in production environments.
Understanding of model quality, data quality, bias, reliability, and other considerations associated with production AI systems.
Strong problem-solving and analytical skills with the ability to connect technical results to customer and business outcomes.
Strong written and verbal communication skills with the ability to explain complex analytical and AI concepts to technical and non-technical audiences.
Ability to collaborate effectively across Data Science, AI/ML Engineering, Software Engineering, Product, and business teams.
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or
disability status.
Location: Portugal
Workplace: remote
About Intermedia
Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you
THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT
PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows
companies to connect better. We have a strong track record of growth, profitability, and creating an environment
where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t
be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great
cloud technology. What’s more, we always look to promote from within and have many employees who have been
with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
While
primarily remote
, this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open an office in Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork.
Are you ready to make your mark?
About the Role
In this role, you will solve challenging frontend engineering problems involving real-time conversations, dynamic interactions and embedded experiences.
As a senior technical contributor, you will influence frontend architecture and technical
direction, lead complex initiatives from design through production, and help establish
engineering standards and patterns that can scale across Intermedia's digital channels.
What You Will Be Doing
• Design, develop, test, and maintain high-quality web applications and frontend capabilities that power interactions.
• Develop reusable web components and frontend capabilities that allow digital experiences to be embedded across Intermedia products and customer-facing websites.
• Build responsive experiences for real-time including
streaming responses, typing and processing states, long-running operations, errors, and interruptions.
• Develop user experiences that clearly communicate actions, status, results, limitations, and requests for additional information.
• Build interaction patterns that support rich conversational experiences beyond text, including structured content, forms, actions, links, files, and other interactive elements.
• Develop experiences that support effective transitions and handoffs.
• Partner with ML and backend engineers to define APIs, events, data contracts, and interaction patterns required to support digital experiences.
• Collaborate closely with Product and UX to translate customer needs and design into intuitive product experiences.
• Help define frontend architecture and reusable patterns digital experiences across web channels.
• Design solutions that support configuration and customization of digital experiences while maintaining consistent engineering and UX standards.
• Optimize applications for performance, responsiveness, scalability, and reliability across browsers, devices, network conditions, and customer environments.
• Ensure digital experiences meet appropriate accessibility and inclusive design standards.
• Design frontend applications with appropriate consideration for authentication,
authorization, privacy, security, and protection of sensitive information.
• Build appropriate analytics, telemetry, monitoring, logging, and observability into digital experiences.
• Use product and operational data to identify performance issues and opportunities to
improve the user experience.
• Lead technical design discussions and provide guidance on complex frontend engineering decisions.
• Conduct code and design reviews and help establish strong standards for frontend architecture, code quality, testing, performance, and maintainability.
• Troubleshoot complex production issues spanning frontend applications, APIs, real-time interactions, and enabled experiences.
• Mentor and coach engineers and contribute to raising frontend engineering capabilities across the team.
• Lead complex frontend initiatives from concept and technical design through implementation, deployment, and continuous improvement.
• Stay current with emerging technologies and engineering approaches related to frontend development and conversational interfaces.
What You Will Bring to the Role
• Bachelor's degree in Computer Science, Software Engineering, or a related technical
field, or equivalent practical experience.
• 8+ years of professional software engineering experience, with significant experience
developing sophisticated frontend applications.
• Deep proficiency in JavaScript and/or TypeScript and modern frontend frameworks
such as React or Angular.
• Strong knowledge of HTML, CSS, responsive design, browser technologies, and modern
web application architecture.
• Demonstrated experience designing and building complex, interactive web applications
used in production environments.
• Strong understanding of frontend architecture, component design, state management,
application performance, and maintainability.
• Experience designing reusable frontend components, libraries, or application
frameworks.
• Experience integrating frontend applications with RESTful APIs, asynchronous services,
and distributed backend systems.
• Experience building real-time, asynchronous, or event-driven user experiences.
• Strong understanding of automated frontend testing and modern software engineering
practices.
• Experience designing applications for performance, scalability, reliability, and production
support.
• Strong understanding of web accessibility, responsive design, browser compatibility, and
frontend security.
• Experience with CI/CD, source control, code reviews, observability, and modern
software delivery practices.
• Demonstrated ability to independently lead complex technical initiatives from design
through production.
• Strong problem-solving skills and the ability to navigate ambiguous and evolving
technical requirements.
• Experience providing technical guidance, code review, or mentorship to other engineers.
• Strong communication and collaboration skills with the ability to influence technical decisions and work effectively across Product, UX, frontend, backend, ML, and
platform teams.
• Working understanding of Agile development methodologies and frameworks.
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without
regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical
or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our
Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we
are committed to making reasonable accommodations for identified disabilities or other limitations as required by all
applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate
on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or
disability status.
Location: United States
Workplace: hybrid
ABOUT INTERMEDIA
Intermedia is a leading provider of Intelligent Cloud Communications, bringing together voice, video, collaboration, contact center, AI-enabled capabilities, and security into a seamless, enterprise-grade platform. Our technology helps organizations connect smarter, work better, and stay secure—leveraging intelligence and automation to improve how businesses communicate.
At Intermedia, your voice matters. We move fast, hold ourselves accountable, and genuinely have each other’s backs. Many of our people have built long, meaningful careers here—10, 15, even 20+ years—because they’re challenged, trusted, and empowered to make an impact.
If you thrive in a high-growth, technology-driven environment and love building world-class teams, we’d love to meet you. Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s backs!
Are you ready to make your mark?
What you'll do
Reporting directly to the Chief Financial Officer based out of our corporate Headquarters in the Peninsula (San Francisco Bay Area), CA, the VP, Corporate Controller is responsible for leading Intermedia’s global accounting organization and ensuring the integrity of the company’s financial reporting and operations.
This executive will be an integral member of the CFO’s Leadership team. You will oversee accounting, GAAP financial reporting, audit, revenue accounting and operations, internal controls, and direct/indirect tax functions. As a key member of the CFO’s leadership team, this individual will provide strategic guidance and insights that support growth, operational excellence, and enterprise-wide value-creation initiatives.
What you’ll do:
Lead all global accounting operations, ensuring accurate, timely, and GAAP-compliant financial reporting. Drive a disciplined monthly, quarterly, and annual close process while maintaining a strong internal control environment. Work in partnership with the VP, Finance Transformation and VP, Strategic Finance to drive to a “zero day close”
Oversee external audits, regulatory compliance, and direct/indirect tax function
Maintain all necessary accounting policies, systems of record, and related controls. Ensure that records are maintained in accordance with generally accepted accounting principles (GAAP)
Support acquisition due diligence, integrations, and other strategic corporate initiatives
Demonstrate technical accounting expertise by proactively navigating new accounting standards and implementation to enhance the usability of the Company’s GAAP financial statements
Prepare annual financial projections (under GAAP) for P&L, Balance Sheet, and Cash Flow Statement, in partnership with Intermedia’s VP, Strategic Finance and FP&A team
Be accountable for the development and maintenance of process documentation that will provide a foundation for AI-enabled efficiency gains across the CFO organization
Partner with the CFO and Executive Leadership Team on financial strategy, business performance, and enterprise decision-wide value creation initiatives
Develop and mentor a high-performing global accounting team (including FTEs, and specialist 3rd-party providers where applicable) while fostering a culture of accountability and continuous improvement
What you'll bring
You are a thoughtful accounting and finance leader who balances technical excellence with gravitas in how you communicate with your stakeholders. You enjoy building organizations, developing people, and improving how work gets done. You bring executive presence, strong judgment, and a continuous improvement mindset, with a passion for leveraging technology to create scalable, efficient finance operations.
Proven managerial/supervisory experience, with ability to lead, guide, and mentor a team of direct reports and external 3rd-party specialist advisors
Exceptional analytical, critical thinking, and problem solving skills
Excellent written and verbal communication skills, with demonstrated ability to produce executive-ready written deliverables
Excellent organizational skills
Demonstrated experience supporting businesses through periods of rapid international expansion
Intellectual curiosity, especially with respect to the application of AI, machine learning, and automation to financial, accounting, and operational processes
Team player mindset; willing to pitch in as needed in support of colleagues and the broader team’s objectives and success
BACKGROUND & EXPERIENCE
BS/Accounting or Finance degree from a four-year accredited university
CPA (inactive is fine)
15+ years progressive accounting management experience with some Big-Four experience
Industry experience - Software, SaaS, Unified Communications and/or Telecom
Strong expertise in U.S. GAAP, financial reporting, internal controls, and audit leadership
Solid working knowledge of SOX compliance requirements
Strong experience in accounting for consolidations and other business combinations
Experience with international and multi-currency accounting
Experience managing debt / a leveraged capital structure
Experience partnering with executive leadership to support business growth and operational excellence
Proven success building and developing high-performing teams
Bonus points
MBA or other relevant Master’s Degree
Certified Management Accountant (CMA) credential
A belt (of some color) in Lean Six Sigma
Project Management Professional (PMP) certification
Expertise in U.S. and international telecommunications, sales, and use tax matters
You are able to give a compelling example of how you’ve architected a Chart of Accounts to create competitive and strategic advantage for your company
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: United Kingdom
Workplace: remote
*ALL CANDIDATES MUST BE LOCATED IN THE UNITED KINGDOM*
About Intermedia:
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE
A
DIFFERENCE?
Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning
EXCITED
to work with
GREAT
PEOPLE
and create
SUCCESS
TOGETHER?
Then Intermedia is the place for you.
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to dive into the world of DevOps and make a tangible impact?
About the Role:
The Unite Services & Unite Integrations teams build and operate the backend platforms that power the Unite app (messenger) and integrations ecosystem. This includes:
Integration APIs and microservices
Multi-region Kubernetes clusters (cloud & on‑prem)
CI/CD and GitOps tooling (GitHub-centric)
Internal Developer Platform (IDP) components
Critical shared infrastructure (RTE, Redis, Harbor, Consul, Chart Museum, API Gateway, etc.)
We are looking for a Team Lead DevOps Engineer to take over the hands‑on technical and leadership scope: owning reliability, security, and operational efficiency for Unite Services & Unite Integrations, while leading a small DevOps team.
You will be the go‑to person for Kubernetes, GitHub-based CI/CD, disaster recovery, security hardening, and platform-wide DevOps practices.
What you will be doing:
Team Leadership & Ownership
Lead and grow a small DevOps engineering team supporting Unite Services and Unite Integrations.
Drive team planning and execution across operational efficiency, security, reliability, and platform maturity epics (e.g., quarterly OKRs/initiatives).
Provide technical mentorship on Kubernetes, GitHub, CI/CD, and cloud infrastructure.
Collaborate closely with Engineering, SRE, Security, and Ops on roadmap, incident resolution, and cross-team initiatives.
Platform Operations (UST / Unite Services / Integrations)
Own the operational health of Unite Services and Unite Integrations: Lead production deployments and release processes for backend services (e.g., Unite Notifications, integrations platform, Salesforce-related services).
Oversee multi-environment support (DEV/QA/PROD and special environments like RTE).
Kubernetes, Cloud & On‑Prem Infrastructure
Operate and evolve Kubernetes clusters (cloud and on‑prem), including:
Cluster upgrades and migration playbooks
Ingress/Nginx and service mesh / networking changes
Resource/capacity optimization (CPU throttling, scaling, etc.)
Manage supporting infrastructure for Unite platforms:
Redis, Consul, Harbor, Chart Museum, API gateways, message queues (e.g., RabbitMQ)
Contribute to and adopt Internal Developer Platform (IDP) capabilities (e.g., API Gateway, Apache Flink management, Crossplane-based infrastructure).
CI/CD, GitOps & Tooling
Lead migration and consolidation of repos and pipelines to GitHub (from TFS/Azure DevOps and others).
Design, implement, and maintain GitHub-based CI/CD:
GitHub Actions workflows
Self-hosted GitHub runners (including K8s-based and Windows runners)
Versioning and branching strategies
Introduce and maintain GitOps practices for infrastructure and application deployments.
Automate repetitive tasks and operational workflows via scripting and infrastructure-as-code.
Security, Compliance & Reliability
Drive security initiative epics (e.g., Ransomware preparedness, vulnerability remediation like Redis Lua RCE, tagging in Qualys/CrowdStrike).
Work with Security to design and implement:
Rate limiting, WAF rules, and API protection (e.g., Cloudflare for SCIM and public APIs)
Secrets management and secure configuration
Define and execute disaster recovery and ransomware recovery strategies for UST / Unite Services / Integrations.
Improve reliability and quality of platforms via SLIs/SLOs, operational runbooks, and post-incident improvements.
Observability, Incident Management & Runbooks
Own observability for Unite Services and Unite Integrations:
Metrics, logs, traces (e.g., Prometheus, Grafana, ELK, etc.)
Dashboards for capacity (Kubernetes CPU usage, throttling, etc.) and error budgets
Lead incident response for platform issues:
Triage, mitigation, communication, and follow-up actions
Coordination with product/engineering teams during outages
Create and maintain detailed runbooks and recovery procedures, especially for:
RTE environment, K8s clusters, Harbor, Consul, Chart Museum
Disaster recovery and ransomware scenarios
Documentation & Process
Produce and maintain clear, actionable documentation:
Infrastructure design and configuration
CI/CD and GitOps processes
Recovery and maintenance procedures
RFCs for new platform capabilities (e.g., API Gateway, Apache Flink)
Contribute to process improvements in CI/CD, deployment strategies, and developer experience.
Help define and maintain product maturity models for Unite Integrations and related platforms.
What you will bring to the role:
Technical Skills
Strong background in platform / DevOps engineering for complex distributed systems.
Deep understanding of infrastructure components: compute, networking, storage, DNS, certificates, load balancing, and how they interact.
Kubernetes & Containers
Deep knowledge of Kubernetes (cluster operations, upgrades, scaling, security, ingress, RBAC).
Experience with Docker/containerization in production.
Cloud & On‑Prem
Solid experience with at least one major cloud provider (Azure preferred; AWS or GCP a plus).
Comfort working in hybrid environments (cloud + on‑prem).
CI/CD & GitHub
Strong experience designing and running CI/CD pipelines.
Hands-on with GitHub Actions and self-hosted runners (including scaling and security).
Experience with other CI/CD tools (Azure DevOps, GitLab, ArgoCD) is a plus.
Infrastructure as Code & Automation
Proficiency with IaC tools (Terraform, Crossplane, Helm, etc.).
Strong scripting/coding skills (e.g., Python, Go, Bash, PowerShell) to automate complex operational workflows.
Config Management
Experience with tools like Ansible, Chef, or similar for configuration management and automation.
Observability & Monitoring
Experience with Prometheus, Grafana and centralized logging stacks (e.g., ELK, Splunk or similar).
Ability to build meaningful dashboards and alerts, and interpret telemetry to drive improvements.
Security & Compliance
Understanding of security best practices across network, infrastructure, and application layers.
Experience with WAFs, rate limiting, vulnerability management tools (e.g., Qualys, CrowdStrike) is a plus.
Leadership & Collaboration
Proven experience leading DevOps / platform teams or being a strong technical lead.
Ability to mentor engineers and raise the technical bar for the team.
Experience leading small/medium-sized projects using Agile/Scrum or similar methodologies.
Strong communication skills, able to translate technical constraints into clear options and decisions for stakeholders.
Demonstrated ability to own outcomes: from design through implementation, rollout, and ongoing operations.
Strong troubleshooting skills and calm under pressure during incidents.
Nice to Have
Experience defining or implementing Internal Developer Platforms.
Experience with API Gateway and stream processing platforms (e.g., Apache Flink).
Background in ransomware preparedness, disaster recovery planning, or business continuity for critical systems.
Experience operating systems at multi-region or multi-tenant scale.
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: Portugal
Workplace: remote
*ALL CANDIDATES MUST BE LOCATED IN PORTUGAL*
About Intermedia:
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Are you looking for a company where
YOUR VOICE
is heard? Where you can
MAKE
A
DIFFERENCE?
Do you
THRIVE
in a
FAST-PACED
work environment? Do you wake every morning
EXCITED
to work with
GREAT
PEOPLE
and create
SUCCESS
TOGETHER?
Then Intermedia is the place for you.
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to dive into the world of DevOps and make a tangible impact?
About the Role:
While
primarily remote
, this role requires occasional visits to the office in Coimbra. We plan to open offices in Aveiro and Porto in the future. This approach gives team members the flexibility to
work remotely
while also coming together in the office for collaboration and teamwork.
The Unite Services & Unite Integrations teams build and operate the backend platforms that power the Unite app (messenger) and integrations ecosystem. This includes:
Integration APIs and microservices
Multi-region Kubernetes clusters (cloud & on‑prem)
CI/CD and GitOps tooling (GitHub-centric)
Internal Developer Platform (IDP) components
Critical shared infrastructure (RTE, Redis, Harbor, Consul, Chart Museum, API Gateway, etc.)
We are looking for a Sr. DevOps Engineer, Team Lead to take over the hands‑on technical and leadership scope: owning reliability, security, and operational efficiency for Unite Services & Unite Integrations, while leading a small DevOps team.
You will be the go‑to person for Kubernetes, GitHub-based CI/CD, disaster recovery, security hardening, and platform-wide DevOps practices.
What you will be doing:
Team Leadership & Ownership
Lead and grow a small DevOps engineering team supporting Unite Services and Unite Integrations.
Drive team planning and execution across operational efficiency, security, reliability, and platform maturity epics (e.g., quarterly OKRs/initiatives).
Provide technical mentorship on Kubernetes, GitHub, CI/CD, and cloud infrastructure.
Collaborate closely with Engineering, SRE, Security, and Ops on roadmap, incident resolution, and cross-team initiatives.
Platform Operations (UST / Unite Services / Integrations)
Own the operational health of Unite Services and Unite Integrations: Lead production deployments and release processes for backend services (e.g., Unite Notifications, integrations platform, Salesforce-related services).
Oversee multi-environment support (DEV/QA/PROD and special environments like RTE).
Kubernetes, Cloud & On‑Prem Infrastructure
Operate and evolve Kubernetes clusters (cloud and on‑prem), including:
Cluster upgrades and migration playbooks
Ingress/Nginx and service mesh / networking changes
Resource/capacity optimization (CPU throttling, scaling, etc.)
Manage supporting infrastructure for Unite platforms:
Redis, Consul, Harbor, Chart Museum, API gateways, message queues (e.g., RabbitMQ)
Contribute to and adopt Internal Developer Platform (IDP) capabilities (e.g., API Gateway, Apache Flink management, Crossplane-based infrastructure).
CI/CD, GitOps & Tooling
Lead migration and consolidation of repos and pipelines to GitHub (from TFS/Azure DevOps and others).
Design, implement, and maintain GitHub-based CI/CD:
GitHub Actions workflows
Self-hosted GitHub runners (including K8s-based and Windows runners)
Versioning and branching strategies
Introduce and maintain GitOps practices for infrastructure and application deployments.
Automate repetitive tasks and operational workflows via scripting and infrastructure-as-code.
Security, Compliance & Reliability
Drive security initiative epics (e.g., Ransomware preparedness, vulnerability remediation like Redis Lua RCE, tagging in Qualys/CrowdStrike).
Work with Security to design and implement:
Rate limiting, WAF rules, and API protection (e.g., Cloudflare for SCIM and public APIs)
Secrets management and secure configuration
Define and execute disaster recovery and ransomware recovery strategies for UST / Unite Services / Integrations.
Improve reliability and quality of platforms via SLIs/SLOs, operational runbooks, and post-incident improvements.
Observability, Incident Management & Runbooks
Own observability for Unite Services and Unite Integrations:
Metrics, logs, traces (e.g., Prometheus, Grafana, ELK, etc.)
Dashboards for capacity (Kubernetes CPU usage, throttling, etc.) and error budgets
Lead incident response for platform issues:
Triage, mitigation, communication, and follow-up actions
Coordination with product/engineering teams during outages
Create and maintain detailed runbooks and recovery procedures, especially for:
RTE environment, K8s clusters, Harbor, Consul, Chart Museum
Disaster recovery and ransomware scenarios
Documentation & Process
Produce and maintain clear, actionable documentation:
Infrastructure design and configuration
CI/CD and GitOps processes
Recovery and maintenance procedures
RFCs for new platform capabilities (e.g., API Gateway, Apache Flink)
Contribute to process improvements in CI/CD, deployment strategies, and developer experience.
Help define and maintain product maturity models for Unite Integrations and related platforms.
What you will bring to the role:
Technical Skills
Strong background in platform / DevOps engineering for complex distributed systems.
Deep understanding of infrastructure components: compute, networking, storage, DNS, certificates, load balancing, and how they interact.
Kubernetes & Containers
Deep knowledge of Kubernetes (cluster operations, upgrades, scaling, security, ingress, RBAC).
Experience with Docker/containerization in production.
Cloud & On‑Prem
Solid experience with at least one major cloud provider (Azure preferred; AWS or GCP a plus).
Comfort working in hybrid environments (cloud + on‑prem).
CI/CD & GitHub
Strong experience designing and running CI/CD pipelines.
Hands-on with GitHub Actions and self-hosted runners (including scaling and security).
Experience with other CI/CD tools (Azure DevOps, GitLab, ArgoCD) is a plus.
Infrastructure as Code & Automation
Proficiency with IaC tools (Terraform, Crossplane, Helm, etc.).
Strong scripting/coding skills (e.g., Python, Go, Bash, PowerShell) to automate complex operational workflows.
Config Management
Experience with tools like Ansible, Chef, or similar for configuration management and automation.
Observability & Monitoring
Experience with Prometheus, Grafana and centralized logging stacks (e.g., ELK, Splunk or similar).
Ability to build meaningful dashboards and alerts, and interpret telemetry to drive improvements.
Security & Compliance
Understanding of security best practices across network, infrastructure, and application layers.
Experience with WAFs, rate limiting, vulnerability management tools (e.g., Qualys, CrowdStrike) is a plus.
Leadership & Collaboration
Proven experience leading DevOps / platform teams or being a strong technical lead.
Ability to mentor engineers and raise the technical bar for the team.
Experience leading small/medium-sized projects using Agile/Scrum or similar methodologies.
Strong communication skills, able to translate technical constraints into clear options and decisions for stakeholders.
Demonstrated ability to own outcomes: from design through implementation, rollout, and ongoing operations.
Strong troubleshooting skills and calm under pressure during incidents.
Nice to Have
Experience defining or implementing Internal Developer Platforms.
Experience with API Gateway and stream processing platforms (e.g., Apache Flink).
Background in ransomware preparedness, disaster recovery planning, or business continuity for critical systems.
Experience operating systems at multi-region or multi-tenant scale.
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
As a Manager of Solutions Engineering for Commercial at Grafana Labs, you will be responsible for all aspects of building and managing a team of high-performing Solution Engineers. You will own the regional build-out with your sales leader counterparts, adopting existing OSS Specific GTM strategies and developing new ones as needed. You’ll work with your Customer Experience counterparts to ensure that your customers are successful after the sale, in their adoption and roll-out of Grafana products through professional services, support, training, and customer success. You’ll work with marketing to drive community and adoption programs in the region designed to broaden the adoption of both OSS and commercial/cloud versions of our products. You’ll also work closely with Product Management and Engineering to ensure that we are constantly delivering value to our customers by influencing the roadmap, based on your customers and team feedback, as well as leveraging your own experience in the Monitoring and Observability space. All of this will be required for you to hit and then exceed your region's financial targets and ultimately, our company's goals. Your impact will be felt globally when the job is done well.
What You’ll Be Doing:
Attract, recruit, ramp, and mentor a team of great Presales SE’s from diverse backgrounds and experiences.
Get the best out of your team with a coaching mindset and lead from the front approach. Adopting a player/coach mentality will be critical here, ensuring that you balance your field responsibilities with the needs of your team.
This role requires you to lead from the front! Executive sponsorship of key accounts in the region will be key to your success. The right candidate will be a thought leader to customers and internally within Grafana Labs.
Direct the bulk of your day-to-day work based on guidance and goals from your leadership, owning the planning, actions and outcomes of the region.
Partner with Sales leadership on top of funnel programs, marketing initiatives and community/company events to drive awareness of Grafana’s brand and the problems we help solve.
Understanding your key customers’ strategies for adoption of Grafana technologies and developing programs and collateral to enable them to be successful.
Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering
Own and report on the quarter over quarter cadence of your team while they help prospects evaluate our software with discovery, demonstrations, key stakeholder interviews, workshops and technical validation, including POVs and Mutual Account Plans
Own your teams PG plan in partnership with your sales and sales leader counterparts, helping build pipeline for new logo targets
What Makes You a Great Fit:
Located on the West Coast
5+ years in the high tech industry having held roles such as Developer, Sales Engineer/Architect, Manager, etc.
Direct experience mentoring, developing people and managing performance over time.
Experience in Open Source selling or Cloud first/Product led sales go to market motion a big plus.
Direct experience implementing and/or executing a formal sales methodology, Command of the Message, qualification frameworks like MEDDPICC.
Direct experience selling monitoring/data/visualization products.
Direct experience in DevOps (IaC, CI/CD, GitHub Actions, etc) a plus
Proven ability to own a book of business, direct your own and your team's work and initiatives to exceed your quarterly targets.
Proven ability to work with sales leader counterparts
Compensation & Rewards
In the US, the OTE (On-Target Earnings) compensation range for this role is $234,000 - $278,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Abu Dhabi, United Arab Emirates
Workplace: remote
You will lead analytics for the
Services
cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas:
Watchdocs
(driver document verification and work with the compliance base),
Trust & Safety
(everything related to trust and safety in rides — incidents and safety features),
Customer Support
(both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance),
Customer Experience
(Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and
Antifraud
(protecting rides, transactions, ratings, and more from abuse across inDrive).
You will build and manage a team that partners closely with
product, operations, support, and compliance
to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction.
In this role, you will act as a
strategic partner
to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform.
Key Responsibilities
Own the
analytics strategy and roadmap
for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership
Build, grow, and develop a
team of 11+
(analysts) — hiring, mentoring, and setting quality standards across the cluster
Lead
Antifraud analytics
: detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives
Drive
Trust & Safety analytics
: measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers
Oversee
Customer Support analytics
: assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance
Lead
CX analytics
: connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions
Guide
Watchdocs analytics
: the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience
Define and
standardize metrics, definitions, and monitoring
across the cluster; ensure data quality in partnership with DWH, DS, and Engineering
Establish best practices in
experimentation (A/B testing), causal inference, forecasting, and effect measurement
across the team
Partner cross-functionally at the
company level
(Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders
Skills, Knowledge and Expertise
6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses
2+ years of people management, leading teams of 10+ people, including other managers or team leads
Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference)
Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience
Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level
Proficiency in BI tools (Tableau, Looker, Redash, or similar)
Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences
English proficiency at B2 or higher for international collaboration
Nice to Have
Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance
Experience with fraud / risk modeling, anomaly detection, or safety analytics
Familiarity with text / sentiment analysis for customer-feedback data
Experience scaling analytics across multiple countries and verticals
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
The Strategic Finance team is focused on solving some of Figma’s most pressing business issues. The team is responsible for owning the company’s budget, driving annual and quarterly planning processes, allocating and deploying the company’s resources efficiently, performing financial analyses, and partnering with teams across the company. The role requires someone who is highly analytical and strategic, a great communicator, approaches problems in a structured manner, and is comfortable with ambiguity. You’ll get substantial visibility, focus on the highest-priority business issues, and be plugged into every facet of the business.
This is a full time role that can be held from one of our US hubs (SF/NY) or remotely in the United States.
What you’ll do at Figma:
Lead annual operating plans, long-range planning, Headcount & Expense planning, and quarterly/monthly financial forecasts for consolidated G&A organizations
Serve as the dedicated partner to our G&A leadership, planning and managing our investments in headcount, real estate, IT and benefits to ensure they are aligned with company strategy and durable growth goals
Perform ongoing analysis of business performance vs. plan to highlight trends, identify risks and opportunities, and influence executive decision making
Synthesize and summarize our P&L and cash flow narrative for executive audiences
Stand up public-ready performance management structures across headcount and expense like monthly budget vs. actuals, re-forecasting, and a recruiting commit process
Manage and mentor a high-performing team (2 P4s, 1 P3)—providing strategic direction, career development support, and hands-on collaboration to drive team impact
Get a bird’s eye view of Figma’s entire business, shape investments in our next chapter of growth, and build foundational infrastructure for the next decade of strategic finance at Figma
Bring a builder’s mindset to scaling the Corporate Finance function—identifying tools, metrics, and systems that drive automation and enable better decision-making at scale
We'd love to hear from you if you have:
6+ years of total experience in investment banking, private equity, strategic finance, business operations, or a related analytical field, including 4+ years of strategic finance experience with systems, automation, or corporate finance
2+ years of experience managing and developing ICs, with demonstrated success building and leading high-performing teams
Deep experience in financial planning, modeling, and creating data-driven analysis to partner with executive leadership
Proven ability to distill complex issues into structured frameworks, build processes from scratch, and develop concrete action plans, with a process-oriented, automation-first mindset and initiative to learn and apply new technology and tools
Strong track record of building relationships, communicating with stakeholders across all levels, and delivering compelling presentations/memos to executive audiences
While it’s not required, it’s an added plus if you also have:
Background in a high-growth B2B SaaS environment
Previous experience in corporate finance or a G&A business partnering role
Proficiency with financial planning tools (e.g., Pigment, Anaplan, Hyperion, Adaptive) or HRIS/Procure-to-Pay systems
Ability to independently retrieve and analyze data using SQL
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$235,000
—
$317,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Berlin, Germany; Frankfurt, Germany; Munich, Germany
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Workato is looking for an Engineering Manager to lead the ChatBots and AI team within our Platform organization. This is a high-ownership role for someone who thrives in ambiguity: you turn unclear requirements into clear execution plans, make confident decisions with incomplete information, and keep both the team and leadership aligned. The team is fully remote and international - you'll build the processes and culture that make it work at pace.
About the Team
The ChatBots and AI team's mission is to deliver AI agents to end users. We own the runtime and integration layer - conversation storage, API design, streaming, and integrations with external interfaces like Slack and other applications. The team is made up of Senior and Staff engineers working in Ruby/Rails and Go on a modern stack: PostgreSQL, Kafka, Redis, Kubernetes, and AWS. You'll collaborate with dedicated QA, SRE, and UX/UI teams, as well as engineering teams across the broader organization. Workato has a strong cross-functional culture - your team won't work in isolation.
What You'll Do
Delivery
Partner with Product Managers and stakeholders to scope projects, set timelines, and define what success looks like
Plan and track execution across quarters and sprints; deliver on schedule without compromising quality
Identify blockers early, resolve them decisively, and escalate when escalation is the right call
Balance feature work against internal investments - AI-SDLC, CI/CD, platform upgrades, and technical debt
Team
Manage, mentor, and grow a team of Senior and Staff engineers
Own hiring, onboarding, and performance management
Design team processes that fit a distributed, asynchronous environment - and evolve them as the team and company change
Apply AI tooling to how the team works, not just what it builds
Technical Ownership
Participate in architecture and design decisions as a technical peer to your engineers
Make trade-off calls on scope, approach, and sequencing - and be accountable for them
Understand the system deeply enough to allocate the team's capacity where it matters most
Communication
Keep leadership informed on progress, risks, and blockers with clarity and without spin
Build working relationships with peer leads across engineering and product
Represent your team's priorities and constraints in cross-team planning
What We're Looking For
5+ years managing engineering teams, including Senior and Staff-level individual contributors
Senior engineer-level technical depth - you can read the code, challenge a design, and hold your own in an architecture discussion
Hands-on background in backend engineering; experience with Ruby, Go, or comparable languages and distributed systems
Demonstrated ability to operate under ambiguity: defining direction where none exists, and committing to decisions before all the information is available
Track record of shipping complex software on schedule in a fast-moving environment
Experience managing a fully remote, distributed team across multiple time zones
Strong written communication - in an async environment, writing is the primary management tool
Nice to Have
Experience building AI-powered products - agents, LLM pipelines, or orchestration systems
Background in platform, integration, or developer-facing infrastructure
Experience scaling a team through periods of rapid growth
Familiarity with enterprise SaaS or automation platforms
(REQ ID: 2941)
As a Staff Software Engineer on the Ecosystem team, you’ll set the technical direction for Boulevard’s external developer platform and its app and integrations ecosystem, then work across teams to make it real. Set the technical strategy for Boulevard’s API and app ecosystem, making sure it supports company goals and partner needs.
Location: UK: London (7 Devonshire Square)
Workplace: Hybrid
The role & impact
As a Product Design Director, you will guide the design vision and strategic direction across key product initiatives within your portfolio. You will champion high standards of design practice, balancing user needs with overall business goals to ensure the delivery of intuitive, high-value product experiences.
Beyond strategy, you will provide leadership to a team of product designers. By coaching, mentoring, and fostering an environment of continuous growth, you will enable design leads and practitioners to hone their skills, elevate their craft, and deliver exceptional value to our customers.
The team & how they connect
You will join a collaborative global design leadership network that works hand-in-hand with Product, Engineering, and Research teams. Together, the team shares a passion for solving complex customer problems, elevating design quality, and driving operational excellence across the entire design practice.
Initially, the role will focus on
- Setting the design vision and strategy in partnership with product and engineering leads
- Leading and mentoring a multi-level team of product designers to support their career development and daily craft
- Refining design standards, processes, and systems to ensure delivery across your portfolio
- Establishing collaborative partnerships across Product, Technology, Research, and Accessibility to create unified customer journeys
Where and how you can work
At Xero, we offer a hybrid working environment designed to foster connection, creativity, and balance. You will work flexibly from home alongside regular collaborative time in one of our modern, fully-equipped offices.
Here are some of the things we are looking for
- Experience leading, mentoring, and growing multidisciplinary teams of product designers
- A strong track record of shaping design strategies for complex digital products or digital ecosystems
- Proven ability to build collaborative partnerships with senior stakeholders across Product and Engineering
- Expertise navigating the end-to-end design lifecycle, from discovering user insights through to final interface execution
- Passion for championing accessibility, research, and design systems into everyday team practices
- Demonstrated success in cultivating inclusive team cultures where individuals are empowered to do their best work
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: London
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Senior AI Deployment Strategist, you will bridge the gap between vision and execution, ensuring our customers not only see the potential of AI but realize its value in their operations. This role is a unique blend of strategic advisory and hands-on deployment leadership, spanning both presales and postsales phases. You will act as a trusted advisor to C-suite executives, architecting AI solutions that drive transformation and delivering measurable business outcomes.
You will be embedded in our most strategic accounts, diagnosing business challenges, designing AI-powered solutions, and leading their deployment from concept to full-scale adoption. This role demands a rare combination of executive presence, technical credibility, and commercial acumen, with a focus on both winning and delivering high-impact AI initiatives.
WHAT YOU WILL DO
Strategic Advisory & C-Suite Partnership
• Serve as the lead strategic advisor for a portfolio of high-value enterprise clients, building trusted relationships with executive leadership (CEO, CTO, CIO).
• Lead C-suite workshops to diagnose business drivers and co-create multi-year AI transformation roadmaps aligned with corporate strategy.
• Develop and present compelling business cases and proposals, articulating the ROI of AI adoption and the value of Mistral’s platform.
Presales: Shaping the Vision
• Partner with sales and product teams to identify and qualify opportunities, positioning Mistral’s solutions as the catalyst for enterprise transformation.
• Design tailored AI strategies and proof-of-concepts that address critical business challenges and demonstrate tangible value.
• Act as a subject matter expert in client engagements, ensuring our solutions are understood, trusted, and adopted.
Postsales: Driving Deployment & Adoption
• Own the end-to-end success of AI deployments, from strategic planning to operational integration, ensuring solutions are embedded into the customer’s core workflows.
• Lead cross-functional teams of engineers, data scientists, and product managers to execute deployment roadmaps and deliver measurable results.
• Navigate organizational complexity and drive change management to ensure seamless adoption and long-term success.
Commercial Growth & Thought Leadership
• Identify and cultivate expansion opportunities within accounts, connecting Mistral’s capabilities to new business challenges and driving commercial growth.
• Mentor junior strategists and contribute to the development of best practices, methodologies, and playbooks for customer engagement.
• Represent Mistral AI as a thought leader through speaking engagements, executive briefings, and industry contributions.
WHAT WE'RE LOOKING FOR
• You have 8+ years of experience in technical management consulting, enterprise technology, or a customer-facing strategic role, with a focus on AI/ML, data architecture, or digital transformation.
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• You possess a deep, practical expertise in AI/ML concepts, enterprise data architecture, and modern software development with hands-on development of AI solutions—enough to credibly engage with technical teams and executives alike.
• You have a proven track record of engaging and influencing C-suite executives, with the ability to navigate complex conversations and align AI strategies with business objectives.
• You excel at structuring ambiguous problems into actionable programs and thrive in fast-paced, high-stakes environments.
• You are equally comfortable in presales and postsales: shaping deals, designing solutions, and ensuring their successful deployment.
• You have experience managing high-value accounts, understanding deal mechanics, and building compelling cases for investment.
• You are a collaborative leader who can motivate cross-functional teams and drive results through influence, not authority.
We are looking for adaptable, low-ego team players who are passionate about turning AI vision into reality and delivering transformative impact for our customers.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Munich
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Senior AI Deployment Strategist, you will bridge the gap between vision and execution, ensuring our customers not only see the potential of AI but realize its value in their operations. This role is a unique blend of strategic advisory and hands-on deployment leadership, spanning both presales and postsales phases. You will act as a trusted advisor to C-suite executives, architecting AI solutions that drive transformation and delivering measurable business outcomes.
You will be embedded in our most strategic accounts, diagnosing business challenges, designing AI-powered solutions, and leading their deployment from concept to full-scale adoption. This role demands a rare combination of executive presence, technical credibility, and commercial acumen, with a focus on both winning and delivering high-impact AI initiatives.
WHAT YOU WILL DO
Strategic Advisory & C-Suite Partnership
• Serve as the lead strategic advisor for a portfolio of high-value enterprise clients, building trusted relationships with executive leadership (CEO, CTO, CIO).
• Lead C-suite workshops to diagnose business drivers and co-create multi-year AI transformation roadmaps aligned with corporate strategy.
• Develop and present compelling business cases and proposals, articulating the ROI of AI adoption and the value of Mistral’s platform.
Presales: Shaping the Vision
• Partner with sales and product teams to identify and qualify opportunities, positioning Mistral’s solutions as the catalyst for enterprise transformation.
• Design tailored AI strategies and proof-of-concepts that address critical business challenges and demonstrate tangible value.
• Act as a subject matter expert in client engagements, ensuring our solutions are understood, trusted, and adopted.
Postsales: Driving Deployment & Adoption
• Own the end-to-end success of AI deployments, from strategic planning to operational integration, ensuring solutions are embedded into the customer’s core workflows.
• Lead cross-functional teams of engineers, data scientists, and product managers to execute deployment roadmaps and deliver measurable results.
• Navigate organizational complexity and drive change management to ensure seamless adoption and long-term success.
Commercial Growth & Thought Leadership
• Identify and cultivate expansion opportunities within accounts, connecting Mistral’s capabilities to new business challenges and driving commercial growth.
• Mentor junior strategists and contribute to the development of best practices, methodologies, and playbooks for customer engagement.
• Represent Mistral AI as a thought leader through speaking engagements, executive briefings, and industry contributions.
WHAT WE'RE LOOKING FOR
• You have 8+ years of experience in technical management consulting, enterprise technology, or a customer-facing strategic role, with a focus on AI/ML, data architecture, or digital transformation.
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• You possess a deep, practical expertise in AI/ML concepts, enterprise data architecture, and modern software development with hands-on development of AI solutions—enough to credibly engage with technical teams and executives alike.
• You have a proven track record of engaging and influencing C-suite executives, with the ability to navigate complex conversations and align AI strategies with business objectives.
• You excel at structuring ambiguous problems into actionable programs and thrive in fast-paced, high-stakes environments.
• You are equally comfortable in presales and postsales: shaping deals, designing solutions, and ensuring their successful deployment.
• You have experience managing high-value accounts, understanding deal mechanics, and building compelling cases for investment.
• You are a collaborative leader who can motivate cross-functional teams and drive results through influence, not authority.
We are looking for adaptable, low-ego team players who are passionate about turning AI vision into reality and delivering transformative impact for our customers.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Senior AI Deployment Strategist, you will bridge the gap between vision and execution, ensuring our customers not only see the potential of AI but realize its value in their operations. This role is a unique blend of strategic advisory and hands-on deployment leadership, spanning both presales and postsales phases. You will act as a trusted advisor to C-suite executives, architecting AI solutions that drive transformation and delivering measurable business outcomes.
You will be embedded in our most strategic accounts, diagnosing business challenges, designing AI-powered solutions, and leading their deployment from concept to full-scale adoption. This role demands a rare combination of executive presence, technical credibility, and commercial acumen, with a focus on both winning and delivering high-impact AI initiatives.
WHAT YOU WILL DO
Strategic Advisory & C-Suite Partnership
• Serve as the lead strategic advisor for a portfolio of high-value enterprise clients, building trusted relationships with executive leadership (CEO, CTO, CIO).
• Lead C-suite workshops to diagnose business drivers and co-create multi-year AI transformation roadmaps aligned with corporate strategy.
• Develop and present compelling business cases and proposals, articulating the ROI of AI adoption and the value of Mistral’s platform.
Presales: Shaping the Vision
• Partner with sales and product teams to identify and qualify opportunities, positioning Mistral’s solutions as the catalyst for enterprise transformation.
• Design tailored AI strategies and proof-of-concepts that address critical business challenges and demonstrate tangible value.
• Act as a subject matter expert in client engagements, ensuring our solutions are understood, trusted, and adopted.
Postsales: Driving Deployment & Adoption
• Own the end-to-end success of AI deployments, from strategic planning to operational integration, ensuring solutions are embedded into the customer’s core workflows.
• Lead cross-functional teams of engineers, data scientists, and product managers to execute deployment roadmaps and deliver measurable results.
• Navigate organizational complexity and drive change management to ensure seamless adoption and long-term success.
Commercial Growth & Thought Leadership
• Identify and cultivate expansion opportunities within accounts, connecting Mistral’s capabilities to new business challenges and driving commercial growth.
• Mentor junior strategists and contribute to the development of best practices, methodologies, and playbooks for customer engagement.
• Represent Mistral AI as a thought leader through speaking engagements, executive briefings, and industry contributions.
WHAT WE'RE LOOKING FOR
• You have 8+ years of experience in technical management consulting, enterprise technology, or a customer-facing strategic role, with a focus on AI/ML, data architecture, or digital transformation.
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)
• You possess a deep, practical expertise in AI/ML concepts, enterprise data architecture, and modern software development with hands-on development of AI solutions—enough to credibly engage with technical teams and executives alike.
• You have a proven track record of engaging and influencing C-suite executives, with the ability to navigate complex conversations and align AI strategies with business objectives.
• You excel at structuring ambiguous problems into actionable programs and thrive in fast-paced, high-stakes environments.
• You are equally comfortable in presales and postsales: shaping deals, designing solutions, and ensuring their successful deployment.
• You have experience managing high-value accounts, understanding deal mechanics, and building compelling cases for investment.
• You are a collaborative leader who can motivate cross-functional teams and drive results through influence, not authority.
We are looking for adaptable, low-ego team players who are passionate about turning AI vision into reality and delivering transformative impact for our customers.
Hiring Process
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on LLMs
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Atlanta, Georgia, United States
BRPH is a technically focused, creative architecture, engineering, and construction company with over six decades of expertise in helping mission-driven clients in the aerospace, defense, manufacturing, commercial, education, entertainment, hospitality, and federal markets identify gaps in their program delivery and develop innovative solutions to their most challenging problems across the U.S. and around the world. Consistently ranked among the nation’s top firms, we take pride in solving complex challenges with forward-thinking solutions.
As an employee-owned company, BRPH is known for its collaborative culture, technical excellence, and client-focused approach, bringing together multidisciplinary teams to design and build environments that are functional, efficient, and future-ready.
SUMMARY
:
The Senior Construction Project Manager is responsible for leading the successful execution of assigned projects and the achievement of the project’s scope, schedule, and financial requirements and metrics. Their primary responsibilities are to build and lead the project team and to plan, direct, coordinate, and budget activities concerned with specific construction projects. The Senior Construction Project Manager is also responsible for ensuring compliance with corporate Health, Safety, and Environmental (HSE) and Construction Quality Control policy for all assigned projects.
The Senior Construction Project Manager shall have experience managing at-risk construction projects ranging from $15M to $50M or more in size. Willingness to travel for project assignments is a plus. Experience in aerospace, defense, and manufacturing design and construction a plus.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Lead construction and design/build proposals to include planning, estimating, scheduling, subcontracting, detailing technical and management approach, past performance, and HSE and quality compliance.
• Build client relationships, expand opportunities with new and existing clients, and develop trusted advisor position to grow opportunities.
• Lead opportunities with existing clients and oversee pre-construction activities to procure new projects.
• Prepare baseline performance plans and develop metrics for assigned projects to include baseline costs and planned gross margin, baseline schedule and milestone dates, and projected cash flow.
• Financial performance and reporting of assigned projects including monthly forecasting, managing commitments, and monitoring costs incurred. Responsible for delivering the project for as-bid gross profit or more.
• Safety performance to ensure compliance with corporate policy and site-specific health and safety plan, incident reporting, and implementing corrective actions as necessary. Responsible for endorsing a zero-tolerance environment on site.
• Quality performance to ensure compliance with BRPH CS Construction Quality Management policy, roles and responsibilities are understood, contract documents are adhered to, and the delivered project meets the contractual and design requirements.
• Client Management to ensure the owner is always informed and current on the project status and open issues are resolved promptly. Responsible for owner satisfaction with product leading to repeat work and exceptional project references.
• Lead the project team with the pre-qualification, selection, and contracting of design professionals and directing the A/E firms in the design process, and monitor their progress in terms of design appropriateness, design to budgets, and schedule to meet the needs of the project.
• For BRPH integrated services projects lead the collaboration and planning efforts with BRPH AE and provide guidance and leadership throughout the design process to ensure construction budgets are met and the design achieves design to cost requirements.
• Lead the project team with the pre-qualification, selection, and subcontracting of construction trade subcontractors and with the procurement of vendor equipment as necessary.
• Lead the development and implementation of a project risk register and change order log to identify, track, and mitigate potential risks to the successful completion of the project.
• Direct the team to obtain the necessary permits, environmental approvals, and licenses necessary to construct the projects.
• Lead, mentor, and manage members of the project team on an ongoing basis. Proactively facilitate in resolving conflicts within the project team.
• Lead and endorse a partnering environment with Owners, supervisory personnel, contractors, and design professionals to discuss and resolve matters such as work procedures, RFIs, change control and management, and any issues that may come upon the projects.
.
SPECIALTY KNOWLEDGE/EXPERIENCE:
Knowledge of heavy industrial structural modifications, including high-capacity overhead crane rail installations and high-tolerance floor alignments.
Experience managing complex rigging and heavy-lift operations in vertical integration environments near high-value flight hardware.
Understanding of the "Assured Access to Space" (AATS) security umbrella, including the construction and management of SCIFs (Sensitive Compartmented Information Facilities) per ICD 705 standards.
Experience navigating government site logistics, including personnel badging, secure communications infrastructure, and mission-critical "Stop Work" launch window protocols.
Well versed in corrosion control requirements for C5-M coastal environments, specifically NACE/AMPP standards for high-performance coating systems.
Knowledge of specialized materials and safety requirements for working near cryogenic propellant systems (LOX/LH2), including oxygen-compatible materials and non-sparking protocols.
Management of concrete restoration and durability projects, including the application of cathodic protection in highly corrosive salt-air environments.
Ability to coordinate with government agencies (USSF, NASA) and commercial launch providers to ensure mission assurance and site safety compliance.
EDUCATION and/or EXPERIENCE:
• Bachelor’s degree in construction management, engineering, or architecture.
• Minimum of 15 years experience, with 10 years or more as a Project Manager or Construction Project Manager.
• Strong leadership skills that demonstrate the ability to lead a team of individuals to accomplish the project vision, goals, and objectives.
• Strong communication skills, and the ability to work well with clients.
• Knowledge of the built environment infrastructure, including buildings and infrastructure.
• Experience as a Construction Project Manager, which should encompass all aspects of a project or program life cycle, from planning and design management, procurement, construction management, commissioning, and closeout.
• Understanding of critical path method scheduling, and ability to direct a planner/scheduler in constructing a CPM schedule.
• Understanding of Earned Value management procedures.
• Well versed in managing cash flows, and budgets.
• Management of Project Controls (Cost, schedule, budget, procurement, document control).
• Experience in managing general contractors and trade subcontractors.
• Certified Construction Manager (CCM) from CMAA is a plus.
• A certificate as a Project Management Professional (PMP) is a plus.
PHYSICAL REQUIREMENTS:
• Ability to navigate and move around the construction site, which may involve walking, climbing ladders and scaffolding, and standing for extended periods on uneven surfaces.
• Ability to lift to 50 pounds.
• Ability to handle tools, equipment, and perform tasks that require coordination and manual skills.
• Manual dexterity, hearing, mental acuity, typing, reaching, repetitive motion, speaking, talking, and visual acuity.
• Ability to operate a motor vehicle.
• Ability to stand and sit for periods longer than 30 minutes but not to exceed two hours consecutively.
• Ability to print and draw letters, numbers, words, characters, and symbols that are legible and understood by others.
• Ability to learn complex tasks and remember how to complete tasks without assistance once trained.
• Ability to control behavior when encountering stressful situations or short deadlines and to maintain a high level of concentration.
• Quick thinking and decision-making ability to address issues and challenges that may arise during construction.
• Endurance to work in various weather conditions and handle the physical demands of supervising a construction project.
• Strict adherence to safety protocols and the ability to enforce safety standards on the construction site.
• Adherence to personal protective equipment (PPE) requirements when on the construction site, such as hard hats, safety vests, and steel-toed boots.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description may be changed to include new responsibilities and tasks or change existing ones as management deems necessary.
EOE, including Disability/Vets
Location: Sydney
Workplace: hybrid
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:The Delivery Success Executive (DSE) owns an assigned portfolio of customers and is accountable for both successful delivery and long-term commercial growth. The role combines portfolio management and delivery governance with deep product expertise and a clear commercial mandate: retention and expansion.As trusted advisors, DSEs use expert-level knowledge of the Creatio platform to validate approaches, guide best practices, and ensure every solution is aligned with customer needs, and delivering measurable business value.The role is based in Sydney, Australia.Responsibilities:Product ExpertiseServe as a product knowledge carrier for the assigned portfolio, demonstrating expert-level understanding of the Creatio platform and its ecosystem.Proactively advise customers and partners on optimal solution approaches and platform capabilities.Help customers achieve their desired business outcomes through strong product adoption, value realization, and high ROI.Portfolio & Project ManagementOwn an assigned portfolio of customers, overseeing their implementation projects and ongoing engagements.Monitor progress, risks, and dependencies across projects to ensure alignment with agreed standards and commitments.Delivery Governance & AssuranceEnforce delivery standards, methodologies, and reporting frameworks across the portfolio.Control and audit delivery processes, identifying early red flags to prevent delivery and launch-related issues.Conduct portfolio-level reviews to validate outcomes, quality, and readiness for go-live.Risk & Solution OversightWork closely with Delivery Assurance Architects to validate both technical and functional aspects of solutions.Identify risks across the portfolio and drive mitigation strategies.Knowledge & Best PracticesCapture lessons learned, integrate them into the Center of Delivery Excellence framework, and mentor team members and partners.Customer Success & Commercial GrowthDevelop a deep understanding of customers' business priorities and proactively identify opportunities to support their long-term success.Grow the customer portfolio through strong retention, zero churn, and active cross-sell and upsell.Collaborate closely with internal Sales, Delivery, Support, Product, and Partner teams to ensure a consistent customer experience.Customer & Partner EngagementAct as the key contact and trusted advisor for customer executives across the assigned portfolio, communicating effectively with stakeholders at every level, including C-level.Provide portfolio-level visibility and transparency through governance meetings and reporting.Requirements:Proven experience in program/portfolio management across multiple projects.3+ years in B2B Customer Success, Account Management, or Project Management with enterprise accounts.Proven track record of driving adoption and value realization, and supporting retention and account growth (renewals, cross-sell, upsell).Deep Creatio platform expertise (functional and technical) and knowledge of competing low-code/no-code platforms.Ability to conduct high-level solution estimations and guide teams in applying best practices.Strong client-facing and stakeholder management skills, including communication at CxO level.Ability to navigate complex customer organizations, coordinate multiple stakeholders, and drive issues to resolution.Structured thinking, flexibility, and strong result orientation.Fluent English and Vietnamese (required); additional languages may be required based on geography.Nice to have: experience taking part in commercial negotiations and renewal discussions. Ability to travel for customer meetings and onsite engagements as needed.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Remote
Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments.
Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years.
We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others.
We're a team of 170+ across 26 states and 7 countries, headquartered in New York City.
Reporting to Sam Pinsak, Privacy’s Product Lead, who oversees both product and marketing, you'll partner closely with your engineering manager, eng lead, and the engineers on your pod, a product designer, and, depending on the work, leads across risk, payment, and dispute ops, compliance, biz ops, and support. The product team is small, senior, and moves fast. This is a hands-on role: you'll own a broad surface and live in the details — writing the specs, pulling the data you need to make a call, staying close to customers, and sitting in planning and grooming with your engineering squad. You're self-sufficient with data day to day and partner with an analyst on the deeper dives, and you lean on AI tooling to do the work of a much bigger team. Every bet ties back to the P&L, scope gets cut hard, and you'll have a short path to the CEO and to real customers.
What You’ll Do:
Own the roadmap and strategy for a core product surface
Own the surface and its year-long roadmap; keep the whole thing moving while going deep where it counts most right now
Pick the right problems across that surface and frame them into testable bets with clear outcomes; set the product vision and strategy
Act as the default decision-maker for your surface and make cross-area trade-offs; defend your calls under ambiguity at leadership review
Drive decisions with data and deep customer + business understanding
Own the metrics that roll directly into financial and business outcomes for your surface; know which levers move them and which to pull first to hit a target
Reason in contribution-margin and unit-economics terms, not just feature impact; hold a segment-level model of our customers and spearhead the research that resolves high-impact, ambiguous questions
Build the dashboards and success metrics other teams adopt, and use data to drive cross-functional buy-in
Lead the team and work cross-functionally
Lead an engineering squad as its product manager, and influence cross-functional teams to re-prioritize toward your roadmap
Turn recurring decisions into playbooks the team reuses; push for configurable systems and AI/tooling patterns that lift the whole team, not just you
Communicate clearly from the detail level up to the strategic picture, adapting to your audience; mentor other PMs and raise the team's craft bar
What You’ll Bring:
Ownership of a product area (or multiple connected areas) end-to-end and set its strategy — not just execution of a roadmap handed to you
Demonstrate strong judgment under ambiguity: you pick the right problems, make defensible calls, and know when to walk away from one
Fluent in unit economics and how product decisions move the P&L
Ability to find the levers that matter in performance data and turn them into a clear story for non-technical audiences
Fluent with AI-assisted tools and actively building with them to multiply your own and the team's output
Ability to ramp quickly across unfamiliar domains and get to real depth quickly
Consumer or D2C product experience; consumer fintech or payments a strong plus, not a requirement
Ability to operate autonomously, with strong communication skills, ruthless about scope without sacrificing quality, and humble
The annual US salary range for this role is $
168,000 - $225,000
plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.
This is a remote position. However, candidates must be located in the United States. We do not offer visa sponsorship or assistance.
Benefits for Full-Time US Employees:
Unlimited PTO
12-weeks fully paid parental leave
4-Week Fully Paid Sabbatical (earned at your 5-year anniversary)
Work From Anywhere: work from anywhere in the world 4-weeks each year
3% cashback on card purchases with your complimentary
Privacy.com
employee account
Health, vision, and dental insurance; HSA Contribution Match
401(k) match
Voluntary Life Insurance and STD/LTD
NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs.
In-office employees receive:
Commuter benefit
Catered lunch every Tuesday and Thursday
УдалённоseniorPortugal
ГибридUnited States
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УдалённоleadALL CANDIDATES MUST BE LOCATED IN THE UNITED KINGDOM
УдалённоleadALL CANDIDATES MUST BE LOCATED IN PORTUGAL
United States (Remote)
УдалённоAbu Dhabi, United Arab Emirates
San Francisco, CA • New York, NY • United States
Berlin, Germany; Frankfurt, Germany; Munich, Germany; Experience managing a fully remote, distributed team across multiple time zones
seniorSingapore - Remote; Spain - Remote; United Kingdom - Remote
seniorLondon; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
seniorMunich; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
seniorParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
seniorAtlanta, Georgia, United States
ГибридSydney
УдалённоСША; However, candidates must be located in the United States
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